Ranking Score Explained

Hi there, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.

The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!

We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?

Below you'll find details around some of the important factors that went into calculating the ranking score for Buller Campground.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.

Nick Morrison's avatar

Nick Morrison

Rankers owner

Buller Campground

Valid Reviews

33 Valid Reviews

The Buller Campground experience has a total of 33 valid reviews. There are no invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.

Below is the distribution of ratings for the 33 valid reviews:

Rating Count Percentage
10/10 13
39%
9/10 12
36%
8/10 7
21%
7/10 0
0%
6/10 1
3%
5/10 0
0%
4/10 0
0%
3/10 0
0%
2/10 0
0%
1/10 0
0%

90.91% Average

The raw data average (mean) for all the Buller Campground valid reviews is 90.91% and is based on 33 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.

Face-to-Face Reviews

23 Face-to-Face Reviews

The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.

More about face-to-face reviews

Within the 33 valid reviews, the experience has 23 face-to-face reviews collected during interviews by our team.

Below is the distribution of ratings for the 23 face-to-face reviews:

Rating Count Percentage
10/10 10
43%
9/10 8
35%
8/10 5
22%
7/10 0
0%
6/10 0
0%
5/10 0
0%
4/10 0
0%
3/10 0
0%
2/10 0
0%
1/10 0
0%

92.17% Average

The raw data average (mean) for all the Buller Campground face-to-face reviews is 92.17% and is based on 23 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.

Weighted Average

93.21%

Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.

Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.

Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.

Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.

Reviewer Rating Age Face-to-Face Weight Relative Weight
Florian 10/10 540 days 53.79 100%
Anita Diiksterhuis 8/10 962 days 7.41 11%
Rachel Denham 9/10 1265 days 4.74 6%
Heather Scoltock 8/10 1284 days 4.48 5%
Philippa and Adam 9/10 1292 days 4.7 5%
Clemence and Pedro 8/10 1292 days true 4.47 5%
Rob & Colleen Elwood 9/10 1604 days 4.23 5%
Mak Walther 8/10 1625 days true 3.98 4%
Miriam Burchartz 9/10 1625 days true 4.19 4%
Lara Jakob 8/10 1626 days true 3.98 4%
Manuela Opprecht 10/10 1675 days 4.12 4%
misstassie 6/10 1694 days 3.39 3%
Florian Klein 10/10 1953 days true 3.69 4%
Erik Nestlez 10/10 1984 days true 3.65 3%
Sanne Meijer 10/10 1984 days true 3.65 3%
SC W 10/10 2001 days 3.62 3%
Anne Haenchen 10/10 2001 days true 3.62 3%
Kathi 10/10 2001 days true 3.62 3%
Sagi 9/10 2005 days true 3.61 3%
Friederike Kranzin 9/10 2008 days true 3.61 3%
Verena 9/10 2028 days true 3.58 3%
Benjamin 8/10 2028 days true 3.4 3%
Alexis Redor 9/10 2032 days true 3.57 3%
Daniel Naveh 10/10 2049 days true 3.55 3%
Stu Murray 10/10 2366 days true 3.07 2%
James Young 10/10 2368 days true 3.06 2%
Veronica and Jordi 9/10 2385 days true 3.04 2%
Fraser Goldsmith 9/10 2390 days true 3.03 2%
Loesje 9/10 2425 days 2.98 2%
Nadine and Jan 10/10 2438 days true 2.96 2%
Jaroslav Gajdos 9/10 2734 days true 2.51 1%
Leander Siegert 10/10 2758 days true 2.47 1%
Mr & Mrs Palmer 8/10 3083 days true 1.88 0%

Adjustments

No Adjustment

Several adjustments to the weighted average may be added to improve relevancy and credibility. Buller Campground does not meet the criteria for any of these adjustments to apply.

Final Ranking Score

93%

The final ranking score once rounding has been applied. This value is cached and recalculated each day. Therefore it may not be precisely accurate based on the other values presented.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz.