Hi, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Whatamango Bay Campsite.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Whatamango Bay Campsite
Valid Reviews
54 Valid Reviews
The Whatamango Bay Campsite experience has a total of 54 valid reviews. There are no invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 54 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 11 |
|
20% |
| 9/10 | 17 |
|
31% |
| 8/10 | 13 |
|
24% |
| 7/10 | 6 |
|
11% |
| 6/10 | 4 |
|
7% |
| 5/10 | 2 |
|
4% |
| 4/10 | 0 |
|
0% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 1 |
|
2% |
82.22% Average
The raw data average (mean) for all the Whatamango Bay Campsite valid reviews is 82.22% and is based on 54 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
8 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 54 valid reviews, the experience has 8 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 8 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 1 |
|
13% |
| 9/10 | 2 |
|
25% |
| 8/10 | 4 |
|
50% |
| 7/10 | 0 |
|
0% |
| 6/10 | 0 |
|
0% |
| 5/10 | 1 |
|
13% |
| 4/10 | 0 |
|
0% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
81.25% Average
The raw data average (mean) for all the Whatamango Bay Campsite face-to-face reviews is 81.25% and is based on 8 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
84.84%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Simon | 8/10 | 40 days | 100% |
| Rob | 5/10 | 101 days | 77% |
| McLean | 10/10 | 343 days | 95% |
| Stephane | 10/10 | 495 days | 88% |
| @saltyskin | 10/10 | 923 days | 52% |
| Max | 8/10 | 1015 days | 42% |
| ElizabethE | 9/10 | 1105 days | 35% |
| Wendy | 8/10 | 1166 days | 30% |
| Clive | 7/10 | 1835 days | 5% |
| Teesh K | 8/10 | 1896 days | 5% |
| Paul | 1/10 | 2170 days | 2% |
| Megan Belanger | 9/10 | 2535 days | 4% |
| Henk Sjon | 9/10 | 2627 days | 3% |
| Grizzly Girl | 6/10 | 2658 days | 3% |
| Lucy Kucharik | 9/10 | 2870 days | 3% |
| Helen Bond | 7/10 | 2931 days | 3% |
| Hamish | 6/10 | 2961 days | 2% |
| Rob & Colleen Elwood | 10/10 | 2961 days | 3% |
| Lukas and Katka | 9/10 | 2993 days | 3% |
| Bill | 10/10 | 3022 days | 3% |
| Fifi and Jay | 9/10 | 3149 days | 2% |
| Olev and Sue Harm | 8/10 | 3154 days | 2% |
| Brandon | 8/10 | 3226 days | 2% |
| Andy Kubic | 9/10 | 3243 days | 2% |
| Hester | 9/10 | 3295 days | 2% |
| Chadd Holland | 9/10 | 3573 days | 2% |
| Tony Maroulis | 10/10 | 3626 days | 1% |
| Rebecca Can | 7/10 | 3843 days | 1% |
| Saskia Luecke | 9/10 | 3905 days | 1% |
| KristinRaleigh92 | 9/10 | 3906 days | 1% |
| CMG | 7/10 | 3936 days | 1% |
| Marine P | 7/10 | 3963 days | 1% |
| Duncan Rose | 9/10 | 3969 days | 1% |
| Tyler Hofer | 6/10 | 4057 days | 1% |
| FlyingKiwiGirl | 8/10 | 4118 days | 0% |
| Daniel Jarrett | 7/10 | 4148 days | 0% |
| Chris Wainman | 8/10 | 4330 days | 0% |
| Laina Black | 10/10 | 4332 days | 0% |
| Ricky White | 9/10 | 4332 days | 0% |
| Felicitas | 8/10 | 4334 days | 0% |
| GN100 | 8/10 | 4361 days | 0% |
| Adrien Godeloup | 5/10 | 4390 days | 0% |
| Jordan and Marielle | 10/10 | 4392 days | 1% |
| Jonathan | 10/10 | 4484 days | 1% |
| David Diaper | 9/10 | 4636 days | 1% |
| Sixflipflops | 6/10 | 4667 days | 1% |
| Florian | 8/10 | 4667 days | 1% |
| Glenn Surzur | 8/10 | 4694 days | 1% |
| Kadyan | 10/10 | 4698 days | 1% |
| rich kiimmii | 9/10 | 4757 days | 1% |
| romeo smith | 10/10 | 4757 days | 1% |
| Denise Albrecht | 9/10 | 4792 days | 1% |
| Boule_de_gomme | 9/10 | 5184 days | 1% |
| Jill | 8/10 | 5404 days | 1% |
Adjustments
No Adjustment
Several adjustments to the weighted average may be added to improve relevancy and credibility. Whatamango Bay Campsite does not meet the criteria for any of these adjustments to apply.
Balancing Adjustment
1.86% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled folk are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Final Ranking Score
87%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.