Kia ora, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Whatamango Bay Campsite.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Whatamango Bay Campsite
Valid Reviews
54 Valid Reviews
The Whatamango Bay Campsite experience has a total of 54 valid reviews. There are no invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 54 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 11 |
|
20% |
| 9/10 | 17 |
|
31% |
| 8/10 | 13 |
|
24% |
| 7/10 | 6 |
|
11% |
| 6/10 | 4 |
|
7% |
| 5/10 | 2 |
|
4% |
| 4/10 | 0 |
|
0% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 1 |
|
2% |
82.22% Average
The raw data average (mean) for all the Whatamango Bay Campsite valid reviews is 82.22% and is based on 54 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
8 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 54 valid reviews, the experience has 8 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 8 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 1 |
|
13% |
| 9/10 | 2 |
|
25% |
| 8/10 | 4 |
|
50% |
| 7/10 | 0 |
|
0% |
| 6/10 | 0 |
|
0% |
| 5/10 | 1 |
|
13% |
| 4/10 | 0 |
|
0% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
81.25% Average
The raw data average (mean) for all the Whatamango Bay Campsite face-to-face reviews is 81.25% and is based on 8 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
83.91%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Simon | 8/10 | 261 days | 100% |
| Rob | 5/10 | 322 days | 76% |
| McLean | 10/10 | 564 days | 87% |
| Stephane | 10/10 | 717 days | 75% |
| @saltyskin | 10/10 | 1145 days | 33% |
| Max | 8/10 | 1236 days | 26% |
| ElizabethE | 9/10 | 1326 days | 20% |
| Wendy | 8/10 | 1387 days | 17% |
| Clive | 7/10 | 2056 days | 4% |
| Teesh K | 8/10 | 2117 days | 5% |
| Paul | 1/10 | 2391 days | 2% |
| Megan Belanger | 9/10 | 2756 days | 3% |
| Henk Sjon | 9/10 | 2848 days | 3% |
| Grizzly Girl | 6/10 | 2879 days | 3% |
| Lucy Kucharik | 9/10 | 3091 days | 3% |
| Helen Bond | 7/10 | 3152 days | 2% |
| Hamish | 6/10 | 3182 days | 2% |
| Rob & Colleen Elwood | 10/10 | 3182 days | 2% |
| Lukas and Katka | 9/10 | 3214 days | 2% |
| Bill | 10/10 | 3243 days | 2% |
| Fifi and Jay | 9/10 | 3371 days | 2% |
| Olev and Sue Harm | 8/10 | 3376 days | 2% |
| Brandon | 8/10 | 3447 days | 2% |
| Andy Kubic | 9/10 | 3464 days | 2% |
| Hester | 9/10 | 3516 days | 2% |
| Chadd Holland | 9/10 | 3794 days | 1% |
| Tony Maroulis | 10/10 | 3847 days | 1% |
| Rebecca Can | 7/10 | 4065 days | 1% |
| Saskia Luecke | 9/10 | 4127 days | 0% |
| KristinRaleigh92 | 9/10 | 4127 days | 0% |
| CMG | 7/10 | 4157 days | 0% |
| Marine P | 7/10 | 4184 days | 0% |
| Duncan Rose | 9/10 | 4190 days | 0% |
| Tyler Hofer | 6/10 | 4278 days | 0% |
| FlyingKiwiGirl | 8/10 | 4339 days | 0% |
| Daniel Jarrett | 7/10 | 4369 days | 0% |
| Chris Wainman | 8/10 | 4551 days | 1% |
| Laina Black | 10/10 | 4553 days | 1% |
| Ricky White | 9/10 | 4553 days | 1% |
| Felicitas | 8/10 | 4555 days | 1% |
| GN100 | 8/10 | 4582 days | 1% |
| Adrien Godeloup | 5/10 | 4611 days | 0% |
| Jordan and Marielle | 10/10 | 4613 days | 1% |
| Jonathan | 10/10 | 4705 days | 1% |
| David Diaper | 9/10 | 4858 days | 1% |
| Sixflipflops | 6/10 | 4888 days | 1% |
| Florian | 8/10 | 4888 days | 1% |
| Glenn Surzur | 8/10 | 4915 days | 1% |
| Kadyan | 10/10 | 4919 days | 1% |
| rich kiimmii | 9/10 | 4978 days | 1% |
| romeo smith | 10/10 | 4978 days | 1% |
| Denise Albrecht | 9/10 | 5013 days | 1% |
| Boule_de_gomme | 9/10 | 5405 days | 1% |
| Jill | 8/10 | 5625 days | 1% |
Adjustments
No Adjustment
Several adjustments to the weighted average may be added to improve relevancy and credibility. Whatamango Bay Campsite does not meet the criteria for any of these adjustments to apply.
Balancing Adjustment
2.05% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled folk are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Final Ranking Score
86%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.