Hi, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Whites Bay Campsite.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Whites Bay Campsite
Valid Reviews
73 Valid Reviews
The Whites Bay Campsite experience has a total of 76 reviews. There are 73 valid reviews that are included when calculating the ranking score and 3 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 73 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 28 |
|
38% |
| 9/10 | 24 |
|
33% |
| 8/10 | 14 |
|
19% |
| 7/10 | 5 |
|
7% |
| 6/10 | 2 |
|
3% |
| 5/10 | 0 |
|
0% |
| 4/10 | 0 |
|
0% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
89.73% Average
The raw data average (mean) for all the Whites Bay Campsite valid reviews is 89.73% and is based on 73 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
31 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 73 valid reviews, the experience has 31 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 31 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 12 |
|
39% |
| 9/10 | 8 |
|
26% |
| 8/10 | 8 |
|
26% |
| 7/10 | 2 |
|
6% |
| 6/10 | 1 |
|
3% |
| 5/10 | 0 |
|
0% |
| 4/10 | 0 |
|
0% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
89.03% Average
The raw data average (mean) for all the Whites Bay Campsite face-to-face reviews is 89.03% and is based on 31 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
90.77%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Jason C | 9/10 | 248 days | 100% |
| James | 9/10 | 307 days | 98% |
| Edward | 9/10 | 338 days | 97% |
| Savannah | 8/10 | 369 days | 95% |
| Sue | 10/10 | 644 days | 80% |
| Heloise | 9/10 | 673 days | 77% |
| Katy | 9/10 | 704 days | 74% |
| Ross Moles | 10/10 | 979 days | 48% |
| Scott D | 9/10 | 1130 days | 34% |
| Lance Broyden | 9/10 | 1191 days | 29% |
| Marrieke | 10/10 | 1403 days | 16% |
| Maddi | 10/10 | 1434 days | 14% |
| AMR | 10/10 | 1465 days | 13% |
| Miriam | 10/10 | 1830 days | 5% |
| Michaela | 8/10 | 2226 days | 4% |
| Andrius | 9/10 | 2440 days | 4% |
| Clare & Gerry | 8/10 | 2471 days | 4% |
| Kim | 8/10 | 2683 days | 3% |
| Rachel Mudge | 8/10 | 2856 days | 3% |
| Bec | 10/10 | 2889 days | 3% |
| Rob & Colleen Elwood | 9/10 | 3048 days | 3% |
| Linda Livett | 9/10 | 3201 days | 2% |
| Thue Thomasen | 10/10 | 3233 days | 2% |
| Greg Thompson | 9/10 | 3321 days | 2% |
| Jeremy | 9/10 | 3333 days | 2% |
| Kate Thornber | 10/10 | 3348 days | 2% |
| Laurie | 7/10 | 3351 days | 2% |
| Joanne Butfield | 8/10 | 3464 days | 2% |
| Arthur | 9/10 | 3512 days | 2% |
| Michael Miles | 10/10 | 3549 days | 2% |
| Esther M | 8/10 | 3575 days | 2% |
| Dave Horry | 9/10 | 3595 days | 2% |
| Toby Regan | 9/10 | 3619 days | 2% |
| Alva Feldmeier | 7/10 | 3854 days | 1% |
| Steffen Paul | 7/10 | 3881 days | 1% |
| Josh Shwau | 10/10 | 3882 days | 1% |
| Harriet MacMillan | 6/10 | 3948 days | 1% |
| Roeland Driessen | 9/10 | 3991 days | 1% |
| Liliana Zahut | 10/10 | 4022 days | 1% |
| Stefanie | 9/10 | 4265 days | 0% |
| Jan-Peter Stripp | 10/10 | 4265 days | 0% |
| Carla Oyarzun | 10/10 | 4279 days | 0% |
| Paolo Cases | 10/10 | 4279 days | 0% |
| Vera Kreipe | 9/10 | 4302 days | 0% |
| Max Stein | 10/10 | 4316 days | 0% |
| Alineet Gautier | 10/10 | 4356 days | 0% |
| Carina Huhmann | 8/10 | 4361 days | 0% |
| Romina Bolz | 7/10 | 4361 days | 0% |
| Hannah | 10/10 | 4387 days | 1% |
| GN100 | 10/10 | 4509 days | 1% |
| Gale Willcocks | 9/10 | 4655 days | 1% |
| Ken Richardson | 10/10 | 4655 days | 1% |
| Christian | 10/10 | 4655 days | 1% |
| Janina Hoffmann | 10/10 | 4657 days | 1% |
| Florent Corino | 10/10 | 4666 days | 1% |
| Lea Bulle | 9/10 | 4666 days | 1% |
| Carpentier | 8/10 | 4667 days | 1% |
| TJ and Julie Edwards | 10/10 | 4675 days | 1% |
| Kevin Rainey | 8/10 | 4678 days | 1% |
| Jackie and Brian | 8/10 | 4744 days | 1% |
| Jenben | 10/10 | 4782 days | 1% |
| Carly Braddock | 9/10 | 5016 days | 1% |
| Numa Brouimet | 10/10 | 5023 days | 1% |
| Virgil Anabel | 9/10 | 5023 days | 1% |
| suemax | 10/10 | 5027 days | 1% |
| Graeme | 10/10 | 5056 days | 1% |
| Mark Irwin | 9/10 | 5404 days | 1% |
| Richard Brijs | 7/10 | 5404 days | 1% |
| Amanda Wallace | 9/10 | 5411 days | 1% |
| Christian Kamm | 6/10 | 6089 days | 1% |
| S | 8/10 | 6146 days | 1% |
| Frances | 8/10 | 6146 days | 1% |
| Katrina | 8/10 | 6177 days | 1% |
Adjustments
No Adjustment
Several adjustments to the weighted average may be added to improve relevancy and credibility. Whites Bay Campsite does not meet the criteria for any of these adjustments to apply.
Balancing Adjustment
0.90% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled folk are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Final Ranking Score
92%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.