Hi there, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Whites Bay Campsite.
If you have any questions or comments about our ranking score calculation please get in touch at email@example.com. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
59 Valid Reviews
The Whites Bay Campsite experience has a total of 61 reviews. There are 59 valid reviews that are included when calculating the ranking score and 2 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 59 valid reviews:
The raw data average (mean) for all the Whites Bay Campsite valid reviews is 88.81% and is based on 59 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
31 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
Within the 59 valid reviews, the experience has 31 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 31 face-to-face reviews:
The raw data average (mean) for all the Whites Bay Campsite face-to-face reviews is 89.03% and is based on 31 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
|Clare & Gerry||8/10||453 days||64.11||72%|
|Rachel Mudge||8/10||838 days||14.69||17%|
|Rob & Colleen Elwood||9/10||1029 days||5.69||6%|
|Linda Livett||9/10||1182 days||4.83||5%|
|Thue Thomasen||10/10||1215 days||4.77||5%|
|Greg Thompson||9/10||1303 days||4.59||5%|
|Kate Thornber||10/10||1330 days||4.54||5%|
|Joanne Butfield||8/10||1446 days||4.1||5%|
|Michael Miles||10/10||1531 days||4.15||5%|
|Esther M||8/10||1557 days||3.89||4%|
|Dave Horry||9/10||1576 days||4.06||5%|
|Toby Regan||9/10||1601 days||4.01||5%|
|Alva Feldmeier||7/10||1836 days||3.23||4%|
|Steffen Paul||7/10||1863 days||3.18||4%|
|Josh Shwau||10/10||1864 days||3.5||4%|
|Harriet MacMillan||6/10||1930 days||2.79||3%|
|Roeland Driessen||9/10||1972 days||3.28||4%|
|Liliana Zahut||10/10||2003 days||3.22||4%|
|Jan-Peter Stripp||10/10||2247 days||2.75||3%|
|Carla Oyarzun||10/10||2261 days||2.72||3%|
|Paolo Cases||10/10||2261 days||2.72||3%|
|Vera Kreipe||9/10||2284 days||2.67||3%|
|Max Stein||10/10||2298 days||2.65||3%|
|Alineet Gautier||10/10||2338 days||2.57||3%|
|Carina Huhmann||8/10||2343 days||2.43||3%|
|Romina Bolz||7/10||2343 days||2.33||3%|
|Gale Willcocks||9/10||2637 days||1.98||2%|
|Ken Richardson||10/10||2637 days||1.98||2%|
|Janina Hoffmann||10/10||2639 days||1.98||2%|
|Florent Corino||10/10||2648 days||1.96||2%|
|Lea Bulle||9/10||2648 days||1.96||2%|
|TJ and Julie Edwards||10/10||2657 days||1.94||2%|
|Kevin Rainey||8/10||2660 days||1.84||2%|
|Jackie and Brian||8/10||2726 days||1.72||2%|
|Carly Braddock||9/10||2998 days||1.28||1%|
|Numa Brouimet||10/10||3005 days||1.26||1%|
|Virgil Anabel||9/10||3005 days||1.26||1%|
|Mark Irwin||9/10||3386 days||0.52||1%|
|Richard Brijs||7/10||3386 days||0.47||1%|
|Amanda Wallace||9/10||3393 days||0.5||1%|
|Christian Kamm||6/10||4071 days||0.0||0%|
Several adjustments to the weighted average may be added to improve relevancy and credibility. Whites Bay Campsite does not meet the criteria for any of these adjustments to apply.
The final ranking score once rounding has been applied. This value is cached and recalculated each day. Therefore it may not be precisely accurate based on the other values presented.
If you have any questions or comments about our ranking score calculation please get in touch at firstname.lastname@example.org.