Hi there, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Whites Bay Campsite.
If you have any questions or comments about our ranking score calculation please get in touch at email@example.com. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
60 Valid Reviews
The Whites Bay Campsite experience has a total of 63 reviews. There are 60 valid reviews that are included when calculating the ranking score and 3 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 60 valid reviews:
The raw data average (mean) for all the Whites Bay Campsite valid reviews is 89.00% and is based on 60 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
31 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
Within the 60 valid reviews, the experience has 31 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 31 face-to-face reviews:
The raw data average (mean) for all the Whites Bay Campsite face-to-face reviews is 89.03% and is based on 31 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
|Clare & Gerry||8/10||882 days||12%|
|Rachel Mudge||8/10||1267 days||5%|
|Rob & Colleen Elwood||9/10||1459 days||4%|
|Linda Livett||9/10||1612 days||4%|
|Thue Thomasen||10/10||1644 days||4%|
|Greg Thompson||9/10||1732 days||4%|
|Kate Thornber||10/10||1759 days||4%|
|Joanne Butfield||8/10||1875 days||3%|
|Michael Miles||10/10||1960 days||3%|
|Esther M||8/10||1986 days||3%|
|Dave Horry||9/10||2006 days||3%|
|Toby Regan||9/10||2030 days||3%|
|Alva Feldmeier||7/10||2265 days||2%|
|Steffen Paul||7/10||2292 days||2%|
|Josh Shwau||10/10||2293 days||3%|
|Harriet MacMillan||6/10||2359 days||2%|
|Roeland Driessen||9/10||2402 days||2%|
|Liliana Zahut||10/10||2433 days||2%|
|Jan-Peter Stripp||10/10||2676 days||2%|
|Carla Oyarzun||10/10||2690 days||2%|
|Paolo Cases||10/10||2690 days||2%|
|Vera Kreipe||9/10||2713 days||2%|
|Max Stein||10/10||2727 days||2%|
|Alineet Gautier||10/10||2767 days||2%|
|Carina Huhmann||8/10||2772 days||1%|
|Romina Bolz||7/10||2772 days||1%|
|Gale Willcocks||9/10||3066 days||1%|
|Ken Richardson||10/10||3066 days||1%|
|Janina Hoffmann||10/10||3068 days||1%|
|Florent Corino||10/10||3077 days||1%|
|Lea Bulle||9/10||3077 days||1%|
|TJ and Julie Edwards||10/10||3086 days||1%|
|Kevin Rainey||8/10||3089 days||1%|
|Jackie and Brian||8/10||3155 days||1%|
|Carly Braddock||9/10||3427 days||0%|
|Numa Brouimet||10/10||3434 days||0%|
|Virgil Anabel||9/10||3434 days||0%|
|Mark Irwin||9/10||3815 days||1%|
|Richard Brijs||7/10||3815 days||1%|
|Amanda Wallace||9/10||3822 days||1%|
|Christian Kamm||6/10||4500 days||1%|
Several adjustments to the weighted average may be added to improve relevancy and credibility. Whites Bay Campsite does not meet the criteria for any of these adjustments to apply.
The final ranking score once rounding has been applied. This value is cached and recalculated each day. Therefore it may not be precisely accurate based on the other values presented.
If you have any questions or comments about our ranking score calculation please get in touch at firstname.lastname@example.org.