Hey, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Marfells Beach Campsite.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
76 Valid Reviews
The Marfells Beach Campsite experience has a total of 79 reviews. There are 76 valid reviews that are included when calculating the ranking score and 3 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 76 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 26 |
|
34% |
| 9/10 | 20 |
|
26% |
| 8/10 | 18 |
|
24% |
| 7/10 | 7 |
|
9% |
| 6/10 | 0 |
|
0% |
| 5/10 | 1 |
|
1% |
| 4/10 | 1 |
|
1% |
| 3/10 | 1 |
|
1% |
| 2/10 | 0 |
|
0% |
| 1/10 | 2 |
|
3% |
85.13% Average
The raw data average (mean) for all the Marfells Beach Campsite valid reviews is 85.13% and is based on 76 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
21 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 76 valid reviews, the experience has 21 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 21 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 5 |
|
24% |
| 9/10 | 7 |
|
33% |
| 8/10 | 7 |
|
33% |
| 7/10 | 2 |
|
10% |
| 6/10 | 0 |
|
0% |
| 5/10 | 0 |
|
0% |
| 4/10 | 0 |
|
0% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
87.14% Average
The raw data average (mean) for all the Marfells Beach Campsite face-to-face reviews is 87.14% and is based on 21 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
91.94%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Katherine Patient | 10/10 | 92 days | 100% |
| Jan | 9/10 | 120 days | 99% |
| Simon | 10/10 | 182 days | 99% |
| Sylvie K | 8/10 | 243 days | 95% |
| Marine | 7/10 | 457 days | 82% |
| Mark B | 10/10 | 485 days | 87% |
| Bart | 10/10 | 577 days | 81% |
| Sebastian | 10/10 | 608 days | 79% |
| Nina S. Larsen | 10/10 | 882 days | 56% |
| Arielle Lockheart | 8/10 | 943 days | 49% |
| MB | 10/10 | 1127 days | 33% |
| Ben | 10/10 | 1247 days | 24% |
| Felix | 10/10 | 1308 days | 20% |
| Mark Hunter | 5/10 | 1522 days | 8% |
| Kev | 10/10 | 1612 days | 7% |
| Tim | 10/10 | 1887 days | 5% |
| Laz. | 10/10 | 1918 days | 5% |
| Valg | 9/10 | 1946 days | 5% |
| Amanda | 10/10 | 1977 days | 5% |
| Rebecca | 9/10 | 2099 days | 4% |
| Boardwalk Blss | 9/10 | 2161 days | 4% |
| Lauren | 8/10 | 2191 days | 4% |
| Kysha | 10/10 | 2283 days | 4% |
| cgu228 | 8/10 | 2343 days | 4% |
| Camping crew | 9/10 | 2404 days | 4% |
| Susie | 10/10 | 2677 days | 3% |
| helbel | 4/10 | 2708 days | 2% |
| Shannon Allison | 1/10 | 2708 days | 1% |
| Jasmine | 7/10 | 2739 days | 3% |
| Lukas | 7/10 | 2739 days | 3% |
| Molly | 9/10 | 2769 days | 3% |
| Jason | 1/10 | 2861 days | 1% |
| Shalmon | 9/10 | 2892 days | 3% |
| charlotte | 3/10 | 2983 days | 1% |
| Clobby | 9/10 | 3014 days | 2% |
| M A Pelton | 8/10 | 3024 days | 2% |
| Patricia Stitchbury | 10/10 | 3041 days | 2% |
| Keith Salway | 8/10 | 3053 days | 2% |
| Clive Craven | 9/10 | 3073 days | 2% |
| Rob & Colleen Elwood | 8/10 | 3407 days | 2% |
| James Jackson | 9/10 | 3501 days | 2% |
| Joanne Butfield | 10/10 | 3642 days | 1% |
| Mattijs Hoogenbosch | 8/10 | 3735 days | 1% |
| Daniel Pietzsch | 10/10 | 3740 days | 1% |
| Lisa Conradie | 9/10 | 3773 days | 1% |
| Matthew Hallowell | 9/10 | 3801 days | 1% |
| Antonio BENITEZ | 7/10 | 3804 days | 1% |
| Jojo and Jacky | 10/10 | 3848 days | 1% |
| David O'Loughlin | 10/10 | 3853 days | 1% |
| Martin Hofmann | 10/10 | 4015 days | 1% |
| Marine P | 8/10 | 4105 days | 0% |
| John G | 8/10 | 4110 days | 0% |
| sydneyaharris | 8/10 | 4110 days | 0% |
| Harriet MacMillan | 7/10 | 4126 days | 0% |
| Aram | 8/10 | 4158 days | 0% |
| Claudia | 10/10 | 4291 days | 0% |
| Ryan Lieston | 8/10 | 4444 days | 1% |
| Manuela | 8/10 | 4444 days | 1% |
| Heike Heller | 9/10 | 4453 days | 1% |
| Andreas Mouteiro | 10/10 | 4453 days | 1% |
| Evon Jones | 7/10 | 4475 days | 1% |
| Veeh Barrington | 8/10 | 4476 days | 1% |
| Héléna Degres | 9/10 | 4809 days | 1% |
| Michael Walker | 8/10 | 4842 days | 1% |
| Lorraine Walker | 9/10 | 4842 days | 1% |
| Jackie and Brian | 8/10 | 4922 days | 1% |
| gareth williams | 10/10 | 5021 days | 1% |
| Stuart Arrol | 10/10 | 5170 days | 1% |
| Carolee Webster | 9/10 | 5214 days | 1% |
| Graeme | 10/10 | 5234 days | 1% |
| Chris & Jen Spencer | 9/10 | 5245 days | 1% |
| K Wallis | 9/10 | 5570 days | 1% |
| Betten | 8/10 | 5570 days | 1% |
| Amanda Wallace | 9/10 | 5589 days | 1% |
| Luc Marchand | 7/10 | 5591 days | 1% |
| Daniela Seibel | 9/10 | 5591 days | 1% |
No Adjustment
Several adjustments to the weighted average may be added to improve relevancy and credibility. Marfells Beach Campsite does not meet the criteria for any of these adjustments to apply.
0.76% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled folk are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
93%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.