Hey, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Marfells Beach Campsite.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
76 Valid Reviews
The Marfells Beach Campsite experience has a total of 79 reviews. There are 76 valid reviews that are included when calculating the ranking score and 3 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 76 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 26 |
|
34% |
| 9/10 | 20 |
|
26% |
| 8/10 | 18 |
|
24% |
| 7/10 | 7 |
|
9% |
| 6/10 | 0 |
|
0% |
| 5/10 | 1 |
|
1% |
| 4/10 | 1 |
|
1% |
| 3/10 | 1 |
|
1% |
| 2/10 | 0 |
|
0% |
| 1/10 | 2 |
|
3% |
85.13% Average
The raw data average (mean) for all the Marfells Beach Campsite valid reviews is 85.13% and is based on 76 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
21 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 76 valid reviews, the experience has 21 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 21 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 5 |
|
24% |
| 9/10 | 7 |
|
33% |
| 8/10 | 7 |
|
33% |
| 7/10 | 2 |
|
10% |
| 6/10 | 0 |
|
0% |
| 5/10 | 0 |
|
0% |
| 4/10 | 0 |
|
0% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
87.14% Average
The raw data average (mean) for all the Marfells Beach Campsite face-to-face reviews is 87.14% and is based on 21 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
91.95%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Katherine Patient | 10/10 | 31 days | 100% |
| Jan | 9/10 | 59 days | 99% |
| Simon | 10/10 | 121 days | 99% |
| Sylvie K | 8/10 | 182 days | 96% |
| Marine | 7/10 | 396 days | 85% |
| Mark B | 10/10 | 424 days | 90% |
| Bart | 10/10 | 516 days | 85% |
| Sebastian | 10/10 | 547 days | 83% |
| Nina S. Larsen | 10/10 | 821 days | 61% |
| Arielle Lockheart | 8/10 | 882 days | 54% |
| MB | 10/10 | 1066 days | 38% |
| Ben | 10/10 | 1186 days | 28% |
| Felix | 10/10 | 1247 days | 24% |
| Mark Hunter | 5/10 | 1461 days | 9% |
| Kev | 10/10 | 1551 days | 9% |
| Tim | 10/10 | 1826 days | 5% |
| Laz. | 10/10 | 1857 days | 5% |
| Valg | 9/10 | 1885 days | 5% |
| Amanda | 10/10 | 1916 days | 5% |
| Rebecca | 9/10 | 2038 days | 4% |
| Boardwalk Blss | 9/10 | 2100 days | 4% |
| Lauren | 8/10 | 2130 days | 4% |
| Kysha | 10/10 | 2222 days | 4% |
| cgu228 | 8/10 | 2282 days | 4% |
| Camping crew | 9/10 | 2343 days | 4% |
| Susie | 10/10 | 2616 days | 3% |
| helbel | 4/10 | 2647 days | 2% |
| Shannon Allison | 1/10 | 2647 days | 1% |
| Jasmine | 7/10 | 2678 days | 3% |
| Lukas | 7/10 | 2678 days | 3% |
| Molly | 9/10 | 2708 days | 3% |
| Jason | 1/10 | 2800 days | 1% |
| Shalmon | 9/10 | 2831 days | 3% |
| charlotte | 3/10 | 2922 days | 1% |
| Clobby | 9/10 | 2953 days | 2% |
| M A Pelton | 8/10 | 2963 days | 2% |
| Patricia Stitchbury | 10/10 | 2980 days | 2% |
| Keith Salway | 8/10 | 2992 days | 2% |
| Clive Craven | 9/10 | 3012 days | 2% |
| Rob & Colleen Elwood | 8/10 | 3345 days | 2% |
| James Jackson | 9/10 | 3440 days | 2% |
| Joanne Butfield | 10/10 | 3581 days | 1% |
| Mattijs Hoogenbosch | 8/10 | 3674 days | 1% |
| Daniel Pietzsch | 10/10 | 3679 days | 1% |
| Lisa Conradie | 9/10 | 3712 days | 1% |
| Matthew Hallowell | 9/10 | 3740 days | 1% |
| Antonio BENITEZ | 7/10 | 3742 days | 1% |
| Jojo and Jacky | 10/10 | 3787 days | 1% |
| David O'Loughlin | 10/10 | 3792 days | 1% |
| Martin Hofmann | 10/10 | 3954 days | 1% |
| Marine P | 8/10 | 4044 days | 0% |
| John G | 8/10 | 4048 days | 0% |
| sydneyaharris | 8/10 | 4048 days | 0% |
| Harriet MacMillan | 7/10 | 4065 days | 0% |
| Aram | 8/10 | 4097 days | 0% |
| Claudia | 10/10 | 4229 days | 0% |
| Ryan Lieston | 8/10 | 4383 days | 0% |
| Manuela | 8/10 | 4383 days | 0% |
| Heike Heller | 9/10 | 4392 days | 0% |
| Andreas Mouteiro | 10/10 | 4392 days | 1% |
| Evon Jones | 7/10 | 4414 days | 0% |
| Veeh Barrington | 8/10 | 4415 days | 0% |
| Héléna Degres | 9/10 | 4748 days | 1% |
| Michael Walker | 8/10 | 4781 days | 0% |
| Lorraine Walker | 9/10 | 4781 days | 0% |
| Jackie and Brian | 8/10 | 4861 days | 0% |
| gareth williams | 10/10 | 4960 days | 1% |
| Stuart Arrol | 10/10 | 5109 days | 1% |
| Carolee Webster | 9/10 | 5153 days | 0% |
| Graeme | 10/10 | 5173 days | 1% |
| Chris & Jen Spencer | 9/10 | 5184 days | 0% |
| K Wallis | 9/10 | 5509 days | 0% |
| Betten | 8/10 | 5509 days | 0% |
| Amanda Wallace | 9/10 | 5528 days | 0% |
| Luc Marchand | 7/10 | 5530 days | 0% |
| Daniela Seibel | 9/10 | 5530 days | 0% |
No Adjustment
Several adjustments to the weighted average may be added to improve relevancy and credibility. Marfells Beach Campsite does not meet the criteria for any of these adjustments to apply.
0.76% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled folk are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
93%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.