Hi, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Marfells Beach Campsite.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Marfells Beach Campsite
Valid Reviews
76 Valid Reviews
The Marfells Beach Campsite experience has a total of 79 reviews. There are 76 valid reviews that are included when calculating the ranking score and 3 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 76 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 26 |
|
34% |
| 9/10 | 20 |
|
26% |
| 8/10 | 18 |
|
24% |
| 7/10 | 7 |
|
9% |
| 6/10 | 0 |
|
0% |
| 5/10 | 1 |
|
1% |
| 4/10 | 1 |
|
1% |
| 3/10 | 1 |
|
1% |
| 2/10 | 0 |
|
0% |
| 1/10 | 2 |
|
3% |
85.13% Average
The raw data average (mean) for all the Marfells Beach Campsite valid reviews is 85.13% and is based on 76 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
21 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 76 valid reviews, the experience has 21 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 21 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 5 |
|
24% |
| 9/10 | 7 |
|
33% |
| 8/10 | 7 |
|
33% |
| 7/10 | 2 |
|
10% |
| 6/10 | 0 |
|
0% |
| 5/10 | 0 |
|
0% |
| 4/10 | 0 |
|
0% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
87.14% Average
The raw data average (mean) for all the Marfells Beach Campsite face-to-face reviews is 87.14% and is based on 21 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
91.96%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Katherine Patient | 10/10 | 11 days | 100% |
| Jan | 9/10 | 39 days | 99% |
| Simon | 10/10 | 101 days | 99% |
| Sylvie K | 8/10 | 162 days | 97% |
| Marine | 7/10 | 376 days | 86% |
| Mark B | 10/10 | 404 days | 91% |
| Bart | 10/10 | 496 days | 86% |
| Sebastian | 10/10 | 527 days | 84% |
| Nina S. Larsen | 10/10 | 801 days | 63% |
| Arielle Lockheart | 8/10 | 862 days | 56% |
| MB | 10/10 | 1046 days | 40% |
| Ben | 10/10 | 1166 days | 30% |
| Felix | 10/10 | 1227 days | 25% |
| Mark Hunter | 5/10 | 1441 days | 10% |
| Kev | 10/10 | 1531 days | 10% |
| Tim | 10/10 | 1806 days | 5% |
| Laz. | 10/10 | 1837 days | 5% |
| Valg | 9/10 | 1865 days | 5% |
| Amanda | 10/10 | 1896 days | 5% |
| Rebecca | 9/10 | 2018 days | 5% |
| Boardwalk Blss | 9/10 | 2080 days | 4% |
| Lauren | 8/10 | 2110 days | 4% |
| Kysha | 10/10 | 2202 days | 4% |
| cgu228 | 8/10 | 2262 days | 4% |
| Camping crew | 9/10 | 2323 days | 4% |
| Susie | 10/10 | 2596 days | 3% |
| helbel | 4/10 | 2627 days | 2% |
| Shannon Allison | 1/10 | 2627 days | 1% |
| Jasmine | 7/10 | 2658 days | 3% |
| Lukas | 7/10 | 2658 days | 3% |
| Molly | 9/10 | 2688 days | 3% |
| Jason | 1/10 | 2780 days | 1% |
| Shalmon | 9/10 | 2811 days | 3% |
| charlotte | 3/10 | 2902 days | 2% |
| Clobby | 9/10 | 2933 days | 3% |
| M A Pelton | 8/10 | 2943 days | 3% |
| Patricia Stitchbury | 10/10 | 2960 days | 2% |
| Keith Salway | 8/10 | 2972 days | 2% |
| Clive Craven | 9/10 | 2992 days | 3% |
| Rob & Colleen Elwood | 8/10 | 3326 days | 2% |
| James Jackson | 9/10 | 3420 days | 2% |
| Joanne Butfield | 10/10 | 3561 days | 2% |
| Mattijs Hoogenbosch | 8/10 | 3654 days | 1% |
| Daniel Pietzsch | 10/10 | 3659 days | 1% |
| Lisa Conradie | 9/10 | 3692 days | 1% |
| Matthew Hallowell | 9/10 | 3720 days | 1% |
| Antonio BENITEZ | 7/10 | 3723 days | 1% |
| Jojo and Jacky | 10/10 | 3767 days | 1% |
| David O'Loughlin | 10/10 | 3772 days | 1% |
| Martin Hofmann | 10/10 | 3934 days | 1% |
| Marine P | 8/10 | 4024 days | 1% |
| John G | 8/10 | 4029 days | 1% |
| sydneyaharris | 8/10 | 4029 days | 1% |
| Harriet MacMillan | 7/10 | 4045 days | 1% |
| Aram | 8/10 | 4077 days | 1% |
| Claudia | 10/10 | 4210 days | 0% |
| Ryan Lieston | 8/10 | 4363 days | 0% |
| Manuela | 8/10 | 4363 days | 0% |
| Heike Heller | 9/10 | 4372 days | 0% |
| Andreas Mouteiro | 10/10 | 4372 days | 0% |
| Evon Jones | 7/10 | 4394 days | 1% |
| Veeh Barrington | 8/10 | 4395 days | 1% |
| Héléna Degres | 9/10 | 4728 days | 1% |
| Michael Walker | 8/10 | 4761 days | 1% |
| Lorraine Walker | 9/10 | 4761 days | 1% |
| Jackie and Brian | 8/10 | 4841 days | 1% |
| gareth williams | 10/10 | 4940 days | 1% |
| Stuart Arrol | 10/10 | 5089 days | 1% |
| Carolee Webster | 9/10 | 5133 days | 1% |
| Graeme | 10/10 | 5153 days | 1% |
| Chris & Jen Spencer | 9/10 | 5164 days | 1% |
| K Wallis | 9/10 | 5489 days | 1% |
| Betten | 8/10 | 5489 days | 1% |
| Amanda Wallace | 9/10 | 5508 days | 1% |
| Luc Marchand | 7/10 | 5510 days | 1% |
| Daniela Seibel | 9/10 | 5510 days | 1% |
Adjustments
No Adjustment
Several adjustments to the weighted average may be added to improve relevancy and credibility. Marfells Beach Campsite does not meet the criteria for any of these adjustments to apply.
Balancing Adjustment
0.75% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled folk are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Final Ranking Score
92%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.