G'day, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Marfells Beach Campsite.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Marfells Beach Campsite
Valid Reviews
76 Valid Reviews
The Marfells Beach Campsite experience has a total of 79 reviews. There are 76 valid reviews that are included when calculating the ranking score and 3 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 76 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 26 |
|
34% |
| 9/10 | 20 |
|
26% |
| 8/10 | 18 |
|
24% |
| 7/10 | 7 |
|
9% |
| 6/10 | 0 |
|
0% |
| 5/10 | 1 |
|
1% |
| 4/10 | 1 |
|
1% |
| 3/10 | 1 |
|
1% |
| 2/10 | 0 |
|
0% |
| 1/10 | 2 |
|
3% |
85.13% Average
The raw data average (mean) for all the Marfells Beach Campsite valid reviews is 85.13% and is based on 76 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
21 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 76 valid reviews, the experience has 21 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 21 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 5 |
|
24% |
| 9/10 | 7 |
|
33% |
| 8/10 | 7 |
|
33% |
| 7/10 | 2 |
|
10% |
| 6/10 | 0 |
|
0% |
| 5/10 | 0 |
|
0% |
| 4/10 | 0 |
|
0% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
87.14% Average
The raw data average (mean) for all the Marfells Beach Campsite face-to-face reviews is 87.14% and is based on 21 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
91.90%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Katherine Patient | 10/10 | 213 days | 100% |
| Jan | 9/10 | 241 days | 98% |
| Simon | 10/10 | 303 days | 97% |
| Sylvie K | 8/10 | 364 days | 93% |
| Marine | 7/10 | 578 days | 77% |
| Mark B | 10/10 | 606 days | 81% |
| Bart | 10/10 | 698 days | 74% |
| Sebastian | 10/10 | 729 days | 71% |
| Nina S. Larsen | 10/10 | 1003 days | 45% |
| Arielle Lockheart | 8/10 | 1064 days | 38% |
| MB | 10/10 | 1248 days | 24% |
| Ben | 10/10 | 1368 days | 17% |
| Felix | 10/10 | 1429 days | 14% |
| Mark Hunter | 5/10 | 1643 days | 5% |
| Kev | 10/10 | 1733 days | 5% |
| Tim | 10/10 | 2008 days | 5% |
| Laz. | 10/10 | 2039 days | 5% |
| Valg | 9/10 | 2067 days | 4% |
| Amanda | 10/10 | 2098 days | 4% |
| Rebecca | 9/10 | 2220 days | 4% |
| Boardwalk Blss | 9/10 | 2282 days | 4% |
| Lauren | 8/10 | 2312 days | 4% |
| Kysha | 10/10 | 2404 days | 4% |
| cgu228 | 8/10 | 2464 days | 4% |
| Camping crew | 9/10 | 2525 days | 3% |
| Susie | 10/10 | 2798 days | 3% |
| helbel | 4/10 | 2829 days | 2% |
| Shannon Allison | 1/10 | 2829 days | 1% |
| Jasmine | 7/10 | 2860 days | 3% |
| Lukas | 7/10 | 2860 days | 3% |
| Molly | 9/10 | 2890 days | 3% |
| Jason | 1/10 | 2982 days | 1% |
| Shalmon | 9/10 | 3013 days | 3% |
| charlotte | 3/10 | 3104 days | 1% |
| Clobby | 9/10 | 3135 days | 2% |
| M A Pelton | 8/10 | 3145 days | 2% |
| Patricia Stitchbury | 10/10 | 3162 days | 2% |
| Keith Salway | 8/10 | 3174 days | 2% |
| Clive Craven | 9/10 | 3194 days | 2% |
| Rob & Colleen Elwood | 8/10 | 3527 days | 1% |
| James Jackson | 9/10 | 3622 days | 1% |
| Joanne Butfield | 10/10 | 3763 days | 1% |
| Mattijs Hoogenbosch | 8/10 | 3856 days | 1% |
| Daniel Pietzsch | 10/10 | 3861 days | 1% |
| Lisa Conradie | 9/10 | 3894 days | 1% |
| Matthew Hallowell | 9/10 | 3922 days | 1% |
| Antonio BENITEZ | 7/10 | 3924 days | 1% |
| Jojo and Jacky | 10/10 | 3969 days | 0% |
| David O'Loughlin | 10/10 | 3974 days | 1% |
| Martin Hofmann | 10/10 | 4136 days | 0% |
| Marine P | 8/10 | 4226 days | 0% |
| John G | 8/10 | 4230 days | 0% |
| sydneyaharris | 8/10 | 4230 days | 0% |
| Harriet MacMillan | 7/10 | 4247 days | 0% |
| Aram | 8/10 | 4279 days | 0% |
| Claudia | 10/10 | 4411 days | 1% |
| Ryan Lieston | 8/10 | 4565 days | 1% |
| Manuela | 8/10 | 4565 days | 1% |
| Heike Heller | 9/10 | 4574 days | 1% |
| Andreas Mouteiro | 10/10 | 4574 days | 1% |
| Evon Jones | 7/10 | 4596 days | 1% |
| Veeh Barrington | 8/10 | 4597 days | 1% |
| Héléna Degres | 9/10 | 4930 days | 1% |
| Michael Walker | 8/10 | 4963 days | 1% |
| Lorraine Walker | 9/10 | 4963 days | 1% |
| Jackie and Brian | 8/10 | 5043 days | 1% |
| gareth williams | 10/10 | 5142 days | 1% |
| Stuart Arrol | 10/10 | 5291 days | 1% |
| Carolee Webster | 9/10 | 5335 days | 1% |
| Graeme | 10/10 | 5355 days | 1% |
| Chris & Jen Spencer | 9/10 | 5366 days | 1% |
| K Wallis | 9/10 | 5691 days | 1% |
| Betten | 8/10 | 5691 days | 1% |
| Amanda Wallace | 9/10 | 5710 days | 1% |
| Luc Marchand | 7/10 | 5712 days | 1% |
| Daniela Seibel | 9/10 | 5712 days | 1% |
Adjustments
No Adjustment
Several adjustments to the weighted average may be added to improve relevancy and credibility. Marfells Beach Campsite does not meet the criteria for any of these adjustments to apply.
Balancing Adjustment
0.76% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled folk are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Final Ranking Score
93%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.