Hi, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Marfells Beach Campsite.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
76 Valid Reviews
The Marfells Beach Campsite experience has a total of 79 reviews. There are 76 valid reviews that are included when calculating the ranking score and 3 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 76 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 26 |
|
34% |
| 9/10 | 20 |
|
26% |
| 8/10 | 18 |
|
24% |
| 7/10 | 7 |
|
9% |
| 6/10 | 0 |
|
0% |
| 5/10 | 1 |
|
1% |
| 4/10 | 1 |
|
1% |
| 3/10 | 1 |
|
1% |
| 2/10 | 0 |
|
0% |
| 1/10 | 2 |
|
3% |
85.13% Average
The raw data average (mean) for all the Marfells Beach Campsite valid reviews is 85.13% and is based on 76 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
21 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 76 valid reviews, the experience has 21 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 21 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 5 |
|
24% |
| 9/10 | 7 |
|
33% |
| 8/10 | 7 |
|
33% |
| 7/10 | 2 |
|
10% |
| 6/10 | 0 |
|
0% |
| 5/10 | 0 |
|
0% |
| 4/10 | 0 |
|
0% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
87.14% Average
The raw data average (mean) for all the Marfells Beach Campsite face-to-face reviews is 87.14% and is based on 21 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
91.91%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Katherine Patient | 10/10 | 166 days | 100% |
| Jan | 9/10 | 194 days | 98% |
| Simon | 10/10 | 256 days | 98% |
| Sylvie K | 8/10 | 317 days | 94% |
| Marine | 7/10 | 531 days | 79% |
| Mark B | 10/10 | 559 days | 83% |
| Bart | 10/10 | 651 days | 77% |
| Sebastian | 10/10 | 682 days | 75% |
| Nina S. Larsen | 10/10 | 956 days | 49% |
| Arielle Lockheart | 8/10 | 1017 days | 42% |
| MB | 10/10 | 1201 days | 28% |
| Ben | 10/10 | 1321 days | 20% |
| Felix | 10/10 | 1382 days | 16% |
| Mark Hunter | 5/10 | 1596 days | 6% |
| Kev | 10/10 | 1686 days | 6% |
| Tim | 10/10 | 1961 days | 5% |
| Laz. | 10/10 | 1992 days | 5% |
| Valg | 9/10 | 2020 days | 5% |
| Amanda | 10/10 | 2051 days | 5% |
| Rebecca | 9/10 | 2173 days | 4% |
| Boardwalk Blss | 9/10 | 2235 days | 4% |
| Lauren | 8/10 | 2265 days | 4% |
| Kysha | 10/10 | 2357 days | 4% |
| cgu228 | 8/10 | 2417 days | 4% |
| Camping crew | 9/10 | 2478 days | 4% |
| Susie | 10/10 | 2751 days | 3% |
| helbel | 4/10 | 2782 days | 2% |
| Shannon Allison | 1/10 | 2782 days | 1% |
| Jasmine | 7/10 | 2813 days | 3% |
| Lukas | 7/10 | 2813 days | 3% |
| Molly | 9/10 | 2843 days | 3% |
| Jason | 1/10 | 2935 days | 1% |
| Shalmon | 9/10 | 2966 days | 3% |
| charlotte | 3/10 | 3057 days | 1% |
| Clobby | 9/10 | 3088 days | 3% |
| M A Pelton | 8/10 | 3098 days | 2% |
| Patricia Stitchbury | 10/10 | 3115 days | 2% |
| Keith Salway | 8/10 | 3127 days | 2% |
| Clive Craven | 9/10 | 3147 days | 2% |
| Rob & Colleen Elwood | 8/10 | 3481 days | 2% |
| James Jackson | 9/10 | 3575 days | 2% |
| Joanne Butfield | 10/10 | 3716 days | 1% |
| Mattijs Hoogenbosch | 8/10 | 3809 days | 1% |
| Daniel Pietzsch | 10/10 | 3814 days | 1% |
| Lisa Conradie | 9/10 | 3847 days | 1% |
| Matthew Hallowell | 9/10 | 3875 days | 1% |
| Antonio BENITEZ | 7/10 | 3878 days | 1% |
| Jojo and Jacky | 10/10 | 3922 days | 1% |
| David O'Loughlin | 10/10 | 3927 days | 1% |
| Martin Hofmann | 10/10 | 4089 days | 1% |
| Marine P | 8/10 | 4179 days | 0% |
| John G | 8/10 | 4184 days | 0% |
| sydneyaharris | 8/10 | 4184 days | 0% |
| Harriet MacMillan | 7/10 | 4200 days | 0% |
| Aram | 8/10 | 4232 days | 0% |
| Claudia | 10/10 | 4365 days | 0% |
| Ryan Lieston | 8/10 | 4518 days | 1% |
| Manuela | 8/10 | 4518 days | 1% |
| Heike Heller | 9/10 | 4527 days | 1% |
| Andreas Mouteiro | 10/10 | 4527 days | 1% |
| Evon Jones | 7/10 | 4549 days | 1% |
| Veeh Barrington | 8/10 | 4550 days | 1% |
| Héléna Degres | 9/10 | 4883 days | 1% |
| Michael Walker | 8/10 | 4916 days | 1% |
| Lorraine Walker | 9/10 | 4916 days | 1% |
| Jackie and Brian | 8/10 | 4996 days | 1% |
| gareth williams | 10/10 | 5095 days | 1% |
| Stuart Arrol | 10/10 | 5244 days | 1% |
| Carolee Webster | 9/10 | 5288 days | 1% |
| Graeme | 10/10 | 5308 days | 1% |
| Chris & Jen Spencer | 9/10 | 5319 days | 1% |
| K Wallis | 9/10 | 5644 days | 1% |
| Betten | 8/10 | 5644 days | 1% |
| Amanda Wallace | 9/10 | 5663 days | 1% |
| Luc Marchand | 7/10 | 5665 days | 1% |
| Daniela Seibel | 9/10 | 5665 days | 1% |
No Adjustment
Several adjustments to the weighted average may be added to improve relevancy and credibility. Marfells Beach Campsite does not meet the criteria for any of these adjustments to apply.
0.76% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled folk are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
93%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.