Hi, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Marfells Beach Campsite.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Marfells Beach Campsite
Valid Reviews
76 Valid Reviews
The Marfells Beach Campsite experience has a total of 79 reviews. There are 76 valid reviews that are included when calculating the ranking score and 3 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 76 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 26 |
|
34% |
| 9/10 | 20 |
|
26% |
| 8/10 | 18 |
|
24% |
| 7/10 | 7 |
|
9% |
| 6/10 | 0 |
|
0% |
| 5/10 | 1 |
|
1% |
| 4/10 | 1 |
|
1% |
| 3/10 | 1 |
|
1% |
| 2/10 | 0 |
|
0% |
| 1/10 | 2 |
|
3% |
85.13% Average
The raw data average (mean) for all the Marfells Beach Campsite valid reviews is 85.13% and is based on 76 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
21 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 76 valid reviews, the experience has 21 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 21 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 5 |
|
24% |
| 9/10 | 7 |
|
33% |
| 8/10 | 7 |
|
33% |
| 7/10 | 2 |
|
10% |
| 6/10 | 0 |
|
0% |
| 5/10 | 0 |
|
0% |
| 4/10 | 0 |
|
0% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
87.14% Average
The raw data average (mean) for all the Marfells Beach Campsite face-to-face reviews is 87.14% and is based on 21 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
91.93%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Katherine Patient | 10/10 | 112 days | 100% |
| Jan | 9/10 | 140 days | 99% |
| Simon | 10/10 | 202 days | 98% |
| Sylvie K | 8/10 | 263 days | 95% |
| Marine | 7/10 | 477 days | 82% |
| Mark B | 10/10 | 505 days | 86% |
| Bart | 10/10 | 597 days | 80% |
| Sebastian | 10/10 | 628 days | 78% |
| Nina S. Larsen | 10/10 | 902 days | 54% |
| Arielle Lockheart | 8/10 | 963 days | 47% |
| MB | 10/10 | 1147 days | 31% |
| Ben | 10/10 | 1267 days | 23% |
| Felix | 10/10 | 1328 days | 19% |
| Mark Hunter | 5/10 | 1542 days | 7% |
| Kev | 10/10 | 1632 days | 7% |
| Tim | 10/10 | 1907 days | 5% |
| Laz. | 10/10 | 1938 days | 5% |
| Valg | 9/10 | 1966 days | 5% |
| Amanda | 10/10 | 1997 days | 5% |
| Rebecca | 9/10 | 2119 days | 4% |
| Boardwalk Blss | 9/10 | 2181 days | 4% |
| Lauren | 8/10 | 2211 days | 4% |
| Kysha | 10/10 | 2303 days | 4% |
| cgu228 | 8/10 | 2363 days | 4% |
| Camping crew | 9/10 | 2424 days | 4% |
| Susie | 10/10 | 2697 days | 3% |
| helbel | 4/10 | 2728 days | 2% |
| Shannon Allison | 1/10 | 2728 days | 1% |
| Jasmine | 7/10 | 2759 days | 3% |
| Lukas | 7/10 | 2759 days | 3% |
| Molly | 9/10 | 2789 days | 3% |
| Jason | 1/10 | 2881 days | 1% |
| Shalmon | 9/10 | 2912 days | 3% |
| charlotte | 3/10 | 3003 days | 1% |
| Clobby | 9/10 | 3034 days | 2% |
| M A Pelton | 8/10 | 3044 days | 2% |
| Patricia Stitchbury | 10/10 | 3061 days | 2% |
| Keith Salway | 8/10 | 3073 days | 2% |
| Clive Craven | 9/10 | 3093 days | 2% |
| Rob & Colleen Elwood | 8/10 | 3426 days | 2% |
| James Jackson | 9/10 | 3521 days | 2% |
| Joanne Butfield | 10/10 | 3662 days | 1% |
| Mattijs Hoogenbosch | 8/10 | 3755 days | 1% |
| Daniel Pietzsch | 10/10 | 3760 days | 1% |
| Lisa Conradie | 9/10 | 3793 days | 1% |
| Matthew Hallowell | 9/10 | 3821 days | 1% |
| Antonio BENITEZ | 7/10 | 3823 days | 1% |
| Jojo and Jacky | 10/10 | 3868 days | 1% |
| David O'Loughlin | 10/10 | 3873 days | 1% |
| Martin Hofmann | 10/10 | 4035 days | 1% |
| Marine P | 8/10 | 4125 days | 0% |
| John G | 8/10 | 4129 days | 0% |
| sydneyaharris | 8/10 | 4129 days | 0% |
| Harriet MacMillan | 7/10 | 4146 days | 0% |
| Aram | 8/10 | 4178 days | 0% |
| Claudia | 10/10 | 4310 days | 0% |
| Ryan Lieston | 8/10 | 4464 days | 1% |
| Manuela | 8/10 | 4464 days | 1% |
| Heike Heller | 9/10 | 4473 days | 1% |
| Andreas Mouteiro | 10/10 | 4473 days | 1% |
| Evon Jones | 7/10 | 4495 days | 1% |
| Veeh Barrington | 8/10 | 4496 days | 1% |
| Héléna Degres | 9/10 | 4829 days | 1% |
| Michael Walker | 8/10 | 4862 days | 1% |
| Lorraine Walker | 9/10 | 4862 days | 1% |
| Jackie and Brian | 8/10 | 4942 days | 1% |
| gareth williams | 10/10 | 5041 days | 1% |
| Stuart Arrol | 10/10 | 5190 days | 1% |
| Carolee Webster | 9/10 | 5234 days | 1% |
| Graeme | 10/10 | 5254 days | 1% |
| Chris & Jen Spencer | 9/10 | 5265 days | 1% |
| K Wallis | 9/10 | 5590 days | 1% |
| Betten | 8/10 | 5590 days | 1% |
| Amanda Wallace | 9/10 | 5609 days | 1% |
| Luc Marchand | 7/10 | 5611 days | 1% |
| Daniela Seibel | 9/10 | 5611 days | 1% |
Adjustments
No Adjustment
Several adjustments to the weighted average may be added to improve relevancy and credibility. Marfells Beach Campsite does not meet the criteria for any of these adjustments to apply.
Balancing Adjustment
0.76% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled folk are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Final Ranking Score
93%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.