Hi there, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Te Anau TOP 10 Holiday Park.
If you have any questions or comments about our ranking score calculation please get in touch at firstname.lastname@example.org. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
97 Valid Reviews
The Te Anau TOP 10 Holiday Park experience has a total of 98 reviews. There are 97 valid reviews that are included when calculating the ranking score and 1 invalid review that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 97 valid reviews:
The raw data average (mean) for all the Te Anau TOP 10 Holiday Park valid reviews is 85.05% and is based on 97 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
45 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
Within the 97 valid reviews, the experience has 45 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 45 face-to-face reviews:
The raw data average (mean) for all the Te Anau TOP 10 Holiday Park face-to-face reviews is 87.11% and is based on 45 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
|Nicholas I Allen||1/10||224 days||67.2||77%|
|Peter from California||10/10||285 days||87.13||100%|
|Adrian Macdonald||9/10||314 days||84.38||97%|
|Gay Hamilton||9/10||407 days||73.75||85%|
|Nicki Chow||7/10||527 days||50.95||58%|
|Violet Murphy||9/10||650 days||36.38||42%|
|Tamara & Brittany||9/10||650 days||36.38||42%|
|Mr Smith||8/10||742 days||23.51||27%|
|Derek Green||7/10||863 days||12.31||14%|
|Leong Mee Yee||8/10||896 days||10.71||12%|
|Debbie Lesurf||10/10||945 days||8.57||10%|
|Jonas Heidger||10/10||1113 days||4.96||6%|
|Tim Ridder||1/10||1213 days||3.48||4%|
|Nazlinda Md Nasir||10/10||1228 days||4.74||5%|
|Lisa Page||10/10||1231 days||4.73||5%|
|Carolina Mondaca||7/10||1327 days||4.14||5%|
|Gary Cohen||8/10||1348 days||4.28||5%|
|S Webb||10/10||1348 days||4.5||5%|
|Shelly Stanchuk||9/10||1348 days||4.5||5%|
|Mike Guest||9/10||1367 days||4.47||5%|
|Jim MacDiarmid||8/10||1471 days||4.05||5%|
|Sarah Hammond||8/10||1501 days||4.0||5%|
|Eles Murray||9/10||1532 days||4.14||5%|
|Kathy Hart||9/10||1532 days||4.14||5%|
|Pascale Lemieux||10/10||1568 days||4.07||5%|
|Carlotta Hubner||9/10||1600 days||4.01||5%|
|Ricardo Teeuwen||7/10||1625 days||3.61||4%|
|Chris Read||7/10||1904 days||3.11||4%|
|Anna Strobl||10/10||1909 days||3.41||4%|
|Constantin D||7/10||2000 days||2.94||3%|
|Stefanie Feldman||7/10||2007 days||2.93||3%|
|Rene van der Zwan||9/10||2063 days||3.11||4%|
|Jessica Quirk||10/10||2079 days||3.07||4%|
|Ian Harris||10/10||2079 days||3.07||4%|
|Bert Snel||8/10||2079 days||2.92||3%|
|Nadia R||10/10||2294 days||2.65||3%|
|Matusala Habtemariam||8/10||2349 days||2.42||3%|
|Maya Bakker-deDreu||8/10||2374 days||2.37||3%|
|Sally Mortensen||9/10||2415 days||2.42||3%|
|Eric and Nienke||9/10||2415 days||2.42||3%|
|Henrik Joshua||8/10||2445 days||2.24||3%|
|I & K Urquhart||8/10||2537 days||2.07||2%|
|Elise Robson||9/10||2598 days||2.06||2%|
|Jill Fischer||10/10||2690 days||1.88||2%|
|Hanneke P||9/10||2749 days||1.76||2%|
|Jos Schieveen||8/10||3034 days||1.15||1%|
|Gillian Rowe||10/10||3065 days||1.14||1%|
|Seth & Carla||8/10||3069 days||1.08||1%|
|Lorraine Leonard||9/10||3398 days||0.49||1%|
|Sarah and Uli Glas||10/10||3401 days||0.49||1%|
|Vicktor Janssen||7/10||3404 days||0.44||1%|
|Geoff Andrew||9/10||3404 days||0.48||1%|
|G Cucel||10/10||3404 days||0.48||1%|
|Chrissy Crebas||10/10||3406 days||0.48||1%|
|Irene and Werner Keil||9/10||3410 days||0.47||1%|
|Tara Koenig||8/10||3412 days||0.44||1%|
|Bruce & Elaine Chote||10/10||3413 days||0.46||1%|
|G Elliason||10/10||3435 days||0.42||0%|
|Dana Pagliarini||9/10||3437 days||0.42||0%|
|Irene and Thib Schneider||7/10||3437 days||0.38||0%|
|Phil Hunter||9/10||3440 days||0.41||0%|
|Russell & Barbara Gilmour||9/10||3772 days||0.0||0%|
|Marcus Kippner||8/10||3777 days||0.0||0%|
|Peter G||7/10||3780 days||0.0||0%|
|Chris Helms||7/10||3780 days||0.0||0%|
|Paula Martinez||8/10||3789 days||0.0||0%|
|Thea X||8/10||3809 days||0.0||0%|
|Sarah Goeckener||9/10||3886 days||0.0||0%|
|Steve Harper||9/10||4127 days||0.0||0%|
Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.
A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Te Anau TOP 10 Holiday Park experience has plenty of reviews and does not meet the criteria for any adjustment.
There may be an adjustment if this experience hasn't received any reviews within the last 125 days. However the Te Anau TOP 10 Holiday Park experience does not meet the criteria for any adjustment.
In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.
The Te Anau TOP 10 Holiday Park experience has been adjusted for 192 days. Adjustments are according to the following table.
The final ranking score once adjustments and rounding has been applied. This value is cached and recalculated each day. Therefore it may not be precisely accurate based on the other values presented.
If you have any questions or comments about our ranking score calculation please get in touch at email@example.com.