Hi there, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Te Anau TOP 10 Holiday Park.
If you have any questions or comments about our ranking score calculation please get in touch at email@example.com. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
93 Valid Reviews
The Te Anau TOP 10 Holiday Park experience has a total of 94 reviews. There are 93 valid reviews that are included when calculating the ranking score and 1 invalid review that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 93 valid reviews:
The raw data average (mean) for all the Te Anau TOP 10 Holiday Park valid reviews is 86.34% and is based on 93 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
45 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
Within the 93 valid reviews, the experience has 45 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 45 face-to-face reviews:
The raw data average (mean) for all the Te Anau TOP 10 Holiday Park face-to-face reviews is 87.11% and is based on 45 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
|Adrian Macdonald||9/10||43 days||99.71||100%|
|Gay Hamilton||9/10||135 days||97.11||97%|
|Nicki Chow||7/10||255 days||81.62||82%|
|Violet Murphy||9/10||378 days||77.36||78%|
|Tamara & Brittany||9/10||378 days||77.36||78%|
|Mr Smith||8/10||470 days||61.75||62%|
|Derek Green||7/10||592 days||41.03||41%|
|Leong Mee Yee||8/10||624 days||38.15||38%|
|Debbie Lesurf||10/10||673 days||33.22||33%|
|Jonas Heidger||10/10||841 days||15.22||15%|
|Tim Ridder||1/10||941 days||6.39||6%|
|Nazlinda Md Nasir||10/10||957 days||8.02||8%|
|Lisa Page||10/10||959 days||7.93||8%|
|Carolina Mondaca||7/10||1055 days||4.78||5%|
|Gary Cohen||8/10||1077 days||4.8||5%|
|S Webb||10/10||1077 days||5.05||5%|
|Shelly Stanchuk||9/10||1077 days||5.05||5%|
|Mike Guest||9/10||1095 days||5.0||5%|
|Jim MacDiarmid||8/10||1200 days||4.58||4%|
|Sarah Hammond||8/10||1230 days||4.53||4%|
|Eles Murray||9/10||1261 days||4.72||5%|
|Kathy Hart||9/10||1261 days||4.72||5%|
|Pascale Lemieux||10/10||1296 days||4.66||4%|
|Carlotta Hubner||9/10||1328 days||4.6||4%|
|Ricardo Teeuwen||7/10||1353 days||4.15||4%|
|Chris Read||7/10||1632 days||3.71||4%|
|Anna Strobl||10/10||1637 days||4.07||4%|
|Constantin D||7/10||1728 days||3.56||3%|
|Stefanie Feldman||7/10||1735 days||3.55||3%|
|Rene van der Zwan||9/10||1791 days||3.81||4%|
|Jessica Quirk||10/10||1808 days||3.78||4%|
|Ian Harris||10/10||1808 days||3.78||4%|
|Bert Snel||8/10||1808 days||3.59||3%|
|Nadia R||10/10||2022 days||3.41||3%|
|Matusala Habtemariam||8/10||2077 days||3.15||3%|
|Maya Bakker-deDreu||8/10||2102 days||3.11||3%|
|Sally Mortensen||9/10||2143 days||3.21||3%|
|Eric and Nienke||9/10||2143 days||3.21||3%|
|Henrik Joshua||8/10||2173 days||3.0||3%|
|I & K Urquhart||8/10||2265 days||2.85||3%|
|Elise Robson||9/10||2326 days||2.89||3%|
|Jill Fischer||10/10||2418 days||2.73||3%|
|Hanneke P||9/10||2477 days||2.63||2%|
|Jos Schieveen||8/10||2762 days||2.04||2%|
|Gillian Rowe||10/10||2793 days||2.09||2%|
|Seth & Carla||8/10||2797 days||1.98||2%|
|Lorraine Leonard||9/10||3126 days||1.52||1%|
|Sarah and Uli Glas||10/10||3129 days||1.52||1%|
|Vicktor Janssen||7/10||3132 days||1.38||1%|
|Geoff Andrew||9/10||3132 days||1.51||1%|
|G Cucel||10/10||3132 days||1.51||1%|
|Chrissy Crebas||10/10||3134 days||1.51||1%|
|Irene and Werner Keil||9/10||3138 days||1.5||1%|
|Tara Koenig||8/10||3140 days||1.42||1%|
|Bruce & Elaine Chote||10/10||3141 days||1.5||1%|
|G Elliason||10/10||3163 days||1.46||1%|
|Dana Pagliarini||9/10||3165 days||1.46||1%|
|Irene and Thib Schneider||7/10||3165 days||1.32||1%|
|Phil Hunter||9/10||3168 days||1.45||1%|
|Russell & Barbara Gilmour||9/10||3500 days||0.88||1%|
|Marcus Kippner||8/10||3505 days||0.83||1%|
|Peter G||7/10||3508 days||0.79||1%|
|Chris Helms||7/10||3508 days||0.79||1%|
|Paula Martinez||8/10||3517 days||0.81||1%|
|Thea X||8/10||3537 days||0.78||1%|
|Sarah Goeckener||9/10||3614 days||0.69||0%|
|Steve Harper||9/10||3855 days||0.27||0%|
Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.
A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Te Anau TOP 10 Holiday Park experience has plenty of reviews and does not meet the criteria for any adjustment.
There may be an adjustment if an experience hasn't received any reviews within the last 60 days. However the Te Anau TOP 10 Holiday Park experience does not meet the criteria for any adjustment.
In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 199 days.
The Te Anau TOP 10 Holiday Park experience has been adjusted for 4 days. Adjustments are according to the following table.
The final ranking score once adjustments and rounding has been applied. This value is cached and recalculated each day. Therefore it may not be precisely accurate based on the other values presented.
If you have any questions or comments about our ranking score calculation please get in touch at firstname.lastname@example.org.