Hey, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Te Anau TOP 10 Holiday Park.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Te Anau TOP 10 Holiday Park
Valid Reviews
107 Valid Reviews
The Te Anau TOP 10 Holiday Park experience has a total of 108 reviews. There are 107 valid reviews that are included when calculating the ranking score and 1 invalid review that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 107 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 30 |
|
28% |
| 9/10 | 30 |
|
28% |
| 8/10 | 25 |
|
23% |
| 7/10 | 14 |
|
13% |
| 6/10 | 2 |
|
2% |
| 5/10 | 1 |
|
1% |
| 4/10 | 1 |
|
1% |
| 3/10 | 2 |
|
2% |
| 2/10 | 0 |
|
0% |
| 1/10 | 2 |
|
2% |
83.83% Average
The raw data average (mean) for all the Te Anau TOP 10 Holiday Park valid reviews is 83.83% and is based on 107 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
45 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 107 valid reviews, the experience has 45 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 45 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 13 |
|
29% |
| 9/10 | 12 |
|
27% |
| 8/10 | 14 |
|
31% |
| 7/10 | 6 |
|
13% |
| 6/10 | 0 |
|
0% |
| 5/10 | 0 |
|
0% |
| 4/10 | 0 |
|
0% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
87.11% Average
The raw data average (mean) for all the Te Anau TOP 10 Holiday Park face-to-face reviews is 87.11% and is based on 45 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
77.63%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Susan Melgaard Rasmussen | 3/10 | 18 days | 55% |
| Jan Bes | 9/10 | 110 days | 100% |
| peter | 10/10 | 720 days | 72% |
| 小B | 4/10 | 1086 days | 24% |
| Clare Eddington | 3/10 | 1114 days | 19% |
| Courtney Gearhart | 8/10 | 1114 days | 34% |
| Lynsey Keaton | 10/10 | 1114 days | 34% |
| V L Nelson | 7/10 | 1145 days | 30% |
| Rochelle 🥰 | 8/10 | 1329 days | 19% |
| Jim Henderson | 10/10 | 1967 days | 5% |
| Marjolein | 5/10 | 2272 days | 3% |
| Nicholas I Allen | 1/10 | 2272 days | 2% |
| Carys | 6/10 | 2302 days | 4% |
| Peter from California | 10/10 | 2333 days | 4% |
| Adrian Macdonald | 9/10 | 2363 days | 4% |
| Jenn | 8/10 | 2363 days | 4% |
| Gay Hamilton | 9/10 | 2455 days | 4% |
| Nicki Chow | 7/10 | 2575 days | 3% |
| Nifty | 6/10 | 2667 days | 3% |
| Violet Murphy | 9/10 | 2698 days | 3% |
| Tamara & Brittany | 9/10 | 2698 days | 3% |
| Mr Smith | 8/10 | 2790 days | 3% |
| Derek Green | 7/10 | 2912 days | 3% |
| Leong Mee Yee | 8/10 | 2944 days | 3% |
| Debbie Lesurf | 10/10 | 2993 days | 3% |
| Jonas Heidger | 10/10 | 3161 days | 2% |
| Tim Ridder | 1/10 | 3261 days | 1% |
| Nazlinda Md Nasir | 10/10 | 3277 days | 2% |
| Lisa Page | 10/10 | 3279 days | 2% |
| Carolina Mondaca | 7/10 | 3375 days | 2% |
| Gary Cohen | 8/10 | 3397 days | 2% |
| S Webb | 10/10 | 3397 days | 2% |
| Shelly Stanchuk | 9/10 | 3397 days | 2% |
| Mike Guest | 9/10 | 3415 days | 2% |
| Jim MacDiarmid | 8/10 | 3520 days | 2% |
| Sarah Hammond | 8/10 | 3550 days | 2% |
| Eles Murray | 9/10 | 3581 days | 2% |
| Kathy Hart | 9/10 | 3581 days | 2% |
| Pascale Lemieux | 10/10 | 3616 days | 2% |
| Carlotta Hubner | 9/10 | 3648 days | 1% |
| Ricardo Teeuwen | 7/10 | 3673 days | 1% |
| AusCampa | 9/10 | 3947 days | 1% |
| Chris Read | 7/10 | 3952 days | 1% |
| Anna Strobl | 10/10 | 3957 days | 1% |
| Constantin D | 7/10 | 4048 days | 1% |
| Stefanie Feldman | 7/10 | 4055 days | 1% |
| Deene | 7/10 | 4104 days | 1% |
| Rene van der Zwan | 9/10 | 4111 days | 1% |
| Jessica Quirk | 10/10 | 4128 days | 0% |
| Ian Harris | 10/10 | 4128 days | 0% |
| Bert Snel | 8/10 | 4128 days | 0% |
| travelscot | 10/10 | 4312 days | 0% |
| Nadia R | 10/10 | 4342 days | 0% |
| Sagi | 10/10 | 4377 days | 0% |
| Hadar | 10/10 | 4377 days | 0% |
| Matusala Habtemariam | 8/10 | 4397 days | 1% |
| Maya Bakker-deDreu | 8/10 | 4422 days | 1% |
| Sally Mortensen | 9/10 | 4463 days | 1% |
| Eric and Nienke | 9/10 | 4463 days | 1% |
| Henrik Joshua | 8/10 | 4493 days | 1% |
| I & K Urquhart | 8/10 | 4585 days | 1% |
| Elise Robson | 9/10 | 4646 days | 1% |
| Jill Fischer | 10/10 | 4738 days | 1% |
| Hanneke P | 9/10 | 4797 days | 1% |
| Jan | 9/10 | 4816 days | 1% |
| Jos Schieveen | 8/10 | 5082 days | 1% |
| Gillian Rowe | 10/10 | 5113 days | 1% |
| Seth & Carla | 8/10 | 5117 days | 1% |
| Mirando4ka | 8/10 | 5132 days | 1% |
| neilqecosse | 9/10 | 5285 days | 1% |
| B_and_F_MN | 10/10 | 5438 days | 1% |
| Jon_and_Family | 9/10 | 5438 days | 1% |
| Lorraine Leonard | 9/10 | 5446 days | 1% |
| Sarah and Uli Glas | 10/10 | 5449 days | 1% |
| Vicktor Janssen | 7/10 | 5452 days | 1% |
| Geoff Andrew | 9/10 | 5452 days | 1% |
| G Cucel | 10/10 | 5452 days | 1% |
| Chrissy Crebas | 10/10 | 5454 days | 1% |
| noname | 10/10 | 5454 days | 1% |
| Stefanie | 10/10 | 5454 days | 1% |
| Irene and Werner Keil | 9/10 | 5458 days | 1% |
| Tara Koenig | 8/10 | 5460 days | 1% |
| Bruce & Elaine Chote | 10/10 | 5461 days | 1% |
| Lisa | 8/10 | 5461 days | 1% |
| Monique | 8/10 | 5461 days | 1% |
| G Elliason | 10/10 | 5483 days | 1% |
| Dana Pagliarini | 9/10 | 5485 days | 1% |
| Irene and Thib Schneider | 7/10 | 5485 days | 1% |
| Phil Hunter | 9/10 | 5488 days | 1% |
| misskeane | 9/10 | 5559 days | 1% |
| imbeachy | 10/10 | 5650 days | 1% |
| Russell & Barbara Gilmour | 9/10 | 5820 days | 1% |
| Evans | 9/10 | 5822 days | 1% |
| Marcus Kippner | 8/10 | 5825 days | 1% |
| Peter G | 7/10 | 5828 days | 1% |
| Chris Helms | 7/10 | 5828 days | 1% |
| hughesW | 10/10 | 5834 days | 1% |
| Paula Martinez | 8/10 | 5837 days | 1% |
| EstherW | 7/10 | 5844 days | 1% |
| Thea X | 8/10 | 5857 days | 1% |
| Sarah Goeckener | 9/10 | 5934 days | 1% |
| Decuq | 8/10 | 5935 days | 1% |
| Becca1 | 9/10 | 6170 days | 1% |
| Steve Harper | 9/10 | 6175 days | 1% |
| MundschanGermany | 10/10 | 6184 days | 1% |
| GingerPrince | 8/10 | 6202 days | 1% |
| AndrewF78 | 8/10 | 6204 days | 1% |
Adjustments
Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.
Sample Size Adjustment
No Adjustment
A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Te Anau TOP 10 Holiday Park experience has plenty of reviews and does not meet the criteria for any adjustment.
Recent Reviews Adjustment
-0.04% Adjustment
There may be an adjustment if this experience hasn't received any reviews within the last 53 days. However the Te Anau TOP 10 Holiday Park experience does not meet the criteria for any adjustment.
In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.
The Te Anau TOP 10 Holiday Park experience has been adjusted for 2 days. Adjustments are according to the following table.
| Days | Adjustment |
|---|---|
| … | … |
| 0 | -0.00% |
| 1 | -0.02% |
| 2 | -0.04% |
| 3 | -0.06% |
| 4 | -0.08% |
| 5 | -0.10% |
| … | … |
Balancing Adjustment
3.72% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled customers are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Final Ranking Score
81%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.