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Ranking Score Explained

Kia ora, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.

The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!

We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?

Below you'll find details around some of the important factors that went into calculating the ranking score for Queenstown Holiday Park Creeksyde.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.

Cymen Crick's avatar

Cymen Crick

Rankers Owner

Queenstown Holiday Park Creeksyde

Valid Reviews

372 Valid Reviews

The Queenstown Holiday Park Creeksyde experience has a total of 375 reviews. There are 372 valid reviews that are included when calculating the ranking score and 3 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.

Below is the distribution of ratings for the 372 valid reviews:

Rating Count Percentage
10/10 106
28%
9/10 95
26%
8/10 74
20%
7/10 42
11%
6/10 20
5%
5/10 14
4%
4/10 10
3%
3/10 1
0%
2/10 5
1%
1/10 5
1%

81.96% Average

The raw data average (mean) for all the Queenstown Holiday Park Creeksyde valid reviews is 81.96% and is based on 372 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.

Face-to-Face Reviews

150 Face-to-Face Reviews

The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.

More about face-to-face reviews

Within the 372 valid reviews, the experience has 150 face-to-face reviews collected during interviews by our team.

Below is the distribution of ratings for the 150 face-to-face reviews:

Rating Count Percentage
10/10 35
23%
9/10 30
20%
8/10 31
21%
7/10 20
13%
6/10 13
9%
5/10 10
7%
4/10 8
5%
3/10 0
0%
2/10 1
1%
1/10 2
1%

78.13% Average

The raw data average (mean) for all the Queenstown Holiday Park Creeksyde face-to-face reviews is 78.13% and is based on 150 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.

Weighted Average

86.53%

Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.

Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.

Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.

Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.

Reviewer Rating Age Relative Weight
Tina Schomann 10/10 20 days 100%
Jonathan Nurse 8/10 51 days 98%
Julia Kirk 10/10 51 days 100%
Henk Slot 9/10 51 days 99%
Andrew 10/10 51 days 100%
Chelsea Yeo 8/10 51 days 98%
Dov Kotlar 10/10 79 days 100%
Nitin Agrawal 10/10 79 days 100%
Sol 7/10 141 days 92%
Richard Bennett 9/10 171 days 97%
Paul T Beisser III 7/10 171 days 92%
Michael Fraser 10/10 232 days 97%
Shaun 10/10 444 days 89%
Audrey 6/10 506 days 74%
Emily 10/10 506 days 85%
Lea 8/10 567 days 80%
Kay 10/10 750 days 68%
Sebastien Gilles 1/10 750 days 28%
Fabienne 8/10 781 days 64%
Sandra Staples 8/10 810 days 61%
Amy 8/10 872 days 55%
Millie 10/10 872 days 57%
June Cormack 8/10 902 days 53%
Larissa 7/10 902 days 50%
Nicky 9/10 933 days 50%
EM 2/10 963 days 22%
Donna Harbidge 9/10 963 days 47%
Charlie 8/10 994 days 43%
Fav 2/10 1055 days 18%
Alley 9/10 1086 days 36%
Kilee Leblanc 7/10 1116 days 31%
Charlie 9/10 1116 days 33%
Katie Edser 10/10 1147 days 31%
Carrie 10/10 1147 days 31%
Niff 9/10 1147 days 31%
Josh 9/10 1147 days 31%
Courtney Gearhart 9/10 1175 days 29%
Shelly 8/10 1237 days 24%
RR 7/10 1237 days 23%
Laura Jarry 9/10 1267 days 22%
Arnon Meshoulam 10/10 1267 days 23%
Karen Parker 10/10 1298 days 21%
Eilis 9/10 1298 days 21%
Yuvin 10/10 1328 days 19%
Tania 10/10 1571 days 9%
Jim H 10/10 1571 days 9%
Nzfrank 10/10 1571 days 9%
Anita James 10/10 1724 days 6%
Tracy W 10/10 1816 days 5%
Karthik 8/10 1846 days 5%
Tash and Liam 7/10 1877 days 4%
Diana 9/10 1905 days 5%
Ange 10/10 1936 days 5%
Ogilvie family of 5 9/10 1936 days 5%
Arlene 10/10 1967 days 5%
Jim Henderson 10/10 2028 days 5%
JS 8/10 2058 days 4%
May 10/10 2089 days 4%
Vis 10/10 2089 days 4%
Holly J 7/10 2120 days 4%
David 9/10 2150 days 4%
Kelly 6/10 2150 days 4%
Robert Adler 10/10 2242 days 4%
Dieter Giesen 9/10 2271 days 4%
Andrew Barrett 10/10 2271 days 4%
Ruth 9/10 2271 days 4%
Tony Williams 2/10 2302 days 2%
Solveig 5/10 2333 days 3%
Emma 10/10 2363 days 4%
Gardner 8/10 2363 days 4%
Sarah 4/10 2363 days 3%
K&KRahimi 8/10 2363 days 4%
Ash 8/10 2394 days 4%
Adam 10/10 2394 days 4%
A&E 8/10 2394 days 4%
Eve 10/10 2424 days 4%
Andrew 8/10 2424 days 4%
Scott 8/10 2455 days 4%
Carolina 7/10 2455 days 3%
Kate 9/10 2547 days 3%
Rocket 3/10 2577 days 2%
Renee 9/10 2577 days 3%
Vicki Hoskinson 10/10 2608 days 3%
Glen Marshall UK 9/10 2608 days 3%
Mirandah 10/10 2608 days 3%
Pierre Grondin 10/10 2608 days 3%
Pat Burns 10/10 2608 days 3%
Stefan Miedzinski 9/10 2608 days 3%
Brice 4/10 2608 days 2%
Tuval Rabina 10/10 2636 days 3%
Sue145 10/10 2636 days 3%
Greg Southcombe 10/10 2636 days 3%
Pedro 10/10 2636 days 3%
Jacqui 10/10 2667 days 3%
Kath Cox 5/10 2667 days 2%
Angela Hornby 10/10 2667 days 3%
Raphaele 9/10 2698 days 3%
ian kennedy 9/10 2728 days 3%
Philip Page 10/10 2759 days 3%
Cynthia 9/10 2759 days 3%
Holly Bartholomew 7/10 2789 days 3%
Kimberly 10/10 2789 days 3%
Scooper 10/10 2789 days 3%
Kiri Edwards 9/10 2820 days 3%
Shaee 10/10 2881 days 3%
Esther 8/10 2881 days 3%
Stacey&Lindsay 10/10 2881 days 3%
Barbara Larrick 10/10 2912 days 3%
Robin 9/10 2942 days 3%
Florian 9/10 2942 days 3%
Matt 9/10 2942 days 3%
Sommer wieland 9/10 2942 days 3%
Kim Tito 10/10 2942 days 3%
Mark Lindeman 7/10 2973 days 3%
Adrian Trumper 9/10 2984 days 3%
Louis Goring-Morris 9/10 2999 days 3%
UK 50-something couple 7/10 3001 days 2%
Paul O'Sullivan 1/10 3010 days 1%
Kimina 7/10 3018 days 2%
Claire Carpenter 9/10 3043 days 3%
Tom Meulders 7/10 3045 days 2%
Megan Mosto 10/10 3053 days 3%
Rebekka Doliva 10/10 3070 days 3%
Nadene Wheatley 9/10 3082 days 2%
Rodney Morris 10/10 3096 days 2%
Joe Trigg 9/10 3104 days 2%
Sandra Jeffers 9/10 3109 days 2%
Gary Prescot 10/10 3126 days 2%
Silvia Romeiro 9/10 3139 days 2%
CARMERS 7/10 3154 days 2%
Anthony Brooker 10/10 3160 days 2%
c mccabe 9/10 3176 days 2%
Gary Wu 8/10 3206 days 2%
Brett King 7/10 3277 days 2%
Errol Iaich 6/10 3279 days 2%
Sue Thomas 6/10 3293 days 2%
Belinda Clarke 10/10 3311 days 2%
Lisa Page 9/10 3340 days 2%
Jesse Kruithoed 8/10 3347 days 2%
Arslan Ahmad 7/10 3348 days 2%
Helene 8/10 3378 days 2%
Lee Burdett 7/10 3382 days 2%
Victoria Strong 9/10 3395 days 2%
Alan Brown 8/10 3397 days 2%
Sally Roach 10/10 3397 days 2%
Nicola Barlow 10/10 3423 days 2%
Shelley Warkentin 8/10 3428 days 2%
Mike Mazur 10/10 3428 days 2%
Robert Hunt 9/10 3431 days 2%
Peter Moore 10/10 3438 days 2%
The Beans 10/10 3456 days 2%
Andrew Altman 8/10 3459 days 2%
Margo Wiltens 9/10 3481 days 2%
Russell Chan 10/10 3521 days 2%
Jenny Parker 10/10 3529 days 2%
Jochen Kunkel 10/10 3536 days 2%
Mikael Torres 8/10 3551 days 2%
Jessica Stokes 10/10 3572 days 2%
Sarah Taumoepeau 9/10 3573 days 2%
Jack Frazier 10/10 3578 days 2%
rkxtrsujumawmjlc 8/10 3635 days 1%
Pamela Hoffman 8/10 3644 days 1%
Erin Polcyn Sailer 8/10 3652 days 1%
Kate Ross 9/10 3670 days 1%
Ken Seiler 10/10 3695 days 1%
Leonard Smith 5/10 3702 days 1%
Alex Macdonald 9/10 3732 days 1%
Jacqui Deans 9/10 3763 days 1%
Eric Anderson 10/10 3780 days 1%
Avery Wong 10/10 3783 days 1%
Helen B 7/10 3786 days 1%
Klaus Moeller 1/10 3793 days 0%
Richard Kirby 9/10 3794 days 1%
Yousef Firoozan 10/10 3794 days 1%
hendrik king 7/10 3794 days 1%
Valerie Wee 9/10 3802 days 1%
Gerard Baas 9/10 3811 days 1%
Suzanne Vermeulen 8/10 3824 days 1%
Nicole 9/10 3984 days 1%
melissa heng 8/10 4038 days 1%
Vanessa 10/10 4059 days 1%
Chris 9/10 4059 days 1%
Andrew Jones 8/10 4069 days 1%
Mike Gornall 9/10 4069 days 1%
Andrew Cruickshank 9/10 4069 days 1%
Rebecca Wharton 9/10 4084 days 1%
Robert Warner 8/10 4097 days 0%
Constantin D 9/10 4109 days 0%
holidaymad from Solihull 7/10 4128 days 0%
Dunja Knaup 10/10 4129 days 0%
Rasmus Rantil 8/10 4132 days 0%
Jonathan Richter 10/10 4151 days 0%
Liz R 5/10 4159 days 0%
Lorcan Lennon 7/10 4170 days 0%
Gianpiero Rodari 9/10 4189 days 0%
Matt Dean 9/10 4220 days 0%
Sunny Sailing 6/10 4342 days 0%
Fabian Rodriguez 8/10 4342 days 0%
Shona MacDonald 10/10 4400 days 1%
Ane Didriksen 10/10 4400 days 1%
Iris Anette Berger 9/10 4400 days 1%
Chris Handley 1/10 4430 days 0%
Becky Davis 8/10 4461 days 1%
Michael Turek 9/10 4462 days 1%
Monique Monique 6/10 4462 days 1%
Ted Cole 8/10 4462 days 1%
Alacchi Moustier 8/10 4475 days 1%
Maya Bakker-deDreu 7/10 4483 days 1%
catherine welsh 6/10 4493 days 1%
GARRYBLOWER 8/10 4524 days 1%
Paul Wood 10/10 4524 days 1%
andrewmh 9/10 4524 days 1%
Nigel & Annie Dale 9/10 4554 days 1%
Helene & Peter 9/10 4554 days 1%
Julian Kemp 8/10 4554 days 1%
A Farquhar 9/10 4554 days 1%
Sandy Goh 7/10 4585 days 1%
Jade Fleming 8/10 4585 days 1%
Christin Woelk 10/10 4763 days 1%
Barbara Lee 9/10 4768 days 1%
Toomas Viilus 8/10 4795 days 1%
Maarja 10/10 4795 days 1%
Bertiethebus 9/10 4799 days 1%
Tanja Schlagermann 10/10 4801 days 1%
Patrycja Polakowska 9/10 4809 days 1%
Michael Nolan 9/10 4827 days 1%
Heather Macdonald 9/10 4827 days 1%
Jeanne Moustier 8/10 4840 days 1%
rich kiimmii 8/10 4858 days 1%
Mike Edwards 8/10 4874 days 1%
Kevin Desjandino 7/10 4876 days 1%
Al Stuart 9/10 4876 days 1%
Sharon Yates 10/10 4877 days 1%
Frans Derks 8/10 4882 days 1%
Katharina Pape 7/10 4887 days 1%
Craig Jones 9/10 4889 days 1%
Jon Barratt 8/10 4895 days 1%
Auger 9/10 4896 days 1%
Auger 9/10 4896 days 1%
Tjw 2/10 5042 days 0%
TheHoon 9/10 5133 days 1%
Robin Sable 9/10 5145 days 1%
Marc Schmiedily 9/10 5150 days 1%
Sally Gordie 10/10 5151 days 1%
James Huntzinger 9/10 5155 days 1%
E Wolfger 10/10 5156 days 1%
J Jmal 4/10 5160 days 1%
nztintin 8/10 5164 days 1%
Richard and Janet 7/10 5167 days 1%
Wright 8/10 5168 days 1%
Marilyn Melhuish 9/10 5173 days 1%
Les Barnes 5/10 5173 days 1%
Ian Bailey 6/10 5173 days 1%
Matt Kelley 7/10 5173 days 1%
Elaine 9/10 5174 days 1%
Bottoms 6/10 5174 days 1%
Hayley Atkinson 8/10 5175 days 1%
Mike & Mandy 7/10 5175 days 1%
Nico Schoots 7/10 5175 days 1%
Sabine 10/10 5176 days 1%
Kolen 10/10 5176 days 1%
Miller 9/10 5178 days 1%
Erik Poirer 10/10 5178 days 1%
Seth & Carla 7/10 5178 days 1%
Peter Putz 10/10 5178 days 1%
Gabriele Wendt 5/10 5178 days 1%
Houter 6/10 5178 days 1%
Villa 7/10 5178 days 1%
John O'Donnell 8/10 5179 days 1%
John A Jerome 4/10 5179 days 1%
Helen Chilton 10/10 5181 days 1%
John Hughes 9/10 5185 days 1%
Rainer Schnell 9/10 5185 days 1%
Steve Goodyear 5/10 5185 days 1%
Paul & Michelle Harmer 10/10 5186 days 1%
Clemens 10/10 5186 days 1%
Ursi Meier 9/10 5187 days 1%
Marco Scheiber 8/10 5187 days 1%
Colin Jenkins 7/10 5204 days 1%
Balonno 8/10 5224 days 1%
McGFarms 10/10 5224 days 1%
Les and Carole Savins 5/10 5261 days 1%
Sebastian 7/10 5264 days 1%
Sarah Graham 9/10 5285 days 1%
Therea 10/10 5498 days 1%
Kevin Morris 8/10 5502 days 1%
Sally Reeves 10/10 5509 days 1%
Kevin Wong 6/10 5512 days 1%
Thomas 5/10 5517 days 1%
alcatrazz 8/10 5519 days 1%
Katherine and Pete Smal 9/10 5520 days 1%
Fasto Maserati 10/10 5520 days 1%
Max 7/10 5521 days 1%
Armin Holle 9/10 5522 days 1%
Harry Hammond 7/10 5523 days 1%
Katie Mitchell 10/10 5530 days 1%
Eva Soerensen 6/10 5531 days 1%
Arne Kiesbye 6/10 5544 days 1%
Becky Foley 10/10 5544 days 1%
David Heads 9/10 5545 days 1%
Jol Balder 10/10 5546 days 1%
Gordon and Sue 8/10 5546 days 1%
Robert Cox 4/10 5549 days 1%
Glenn 10/10 5549 days 1%
Robert Smith 6/10 5549 days 1%
Julia 9/10 5550 days 1%
Gillian de Vries 7/10 5551 days 1%
Webster 10/10 5551 days 1%
Gordon Daniels 4/10 5553 days 1%
Ewald Waldner 9/10 5554 days 1%
Dr Dorthe Bossow 8/10 5554 days 1%
Karen Phillips 5/10 5555 days 1%
Bruce & Bonnie Childs 6/10 5557 days 1%
dollimyxture 9/10 5589 days 1%
Andrew Hammond 8/10 5681 days 1%
kristy 8/10 5711 days 1%
Lomas 10/10 5825 days 1%
BelindaT 10/10 5842 days 1%
claudian 8/10 5864 days 1%
Keita-Karen Buchanan 6/10 5881 days 1%
Margie Sammons 10/10 5883 days 1%
P.C Kool 5/10 5890 days 1%
Peter Brown 10/10 5891 days 1%
Ian Watson 10/10 5896 days 1%
Trude 10/10 5897 days 1%
Horst 9/10 5898 days 1%
Muller Weissert 6/10 5902 days 1%
Thirza & Roeland 2/10 5902 days 0%
Jenny 7/10 5903 days 1%
Jobbs 9/10 5904 days 1%
th schuermann 10/10 5905 days 1%
Yona 9/10 5909 days 1%
David Hobson 7/10 5915 days 1%
R Gilge 8/10 5919 days 1%
Susan Hitchins 4/10 5919 days 1%
Thomas Stopp 9/10 5919 days 1%
Nicole 9/10 5920 days 1%
Luternauer 8/10 5922 days 1%
Kevin and Teresa 8/10 5923 days 1%
Samantha Piekuta 4/10 5932 days 1%
Omar Frenchy 7/10 5932 days 1%
Bartlett nz 10/10 5940 days 1%
Chung Family 7/10 5943 days 1%
middendorp 6/10 5969 days 1%
marylus 10/10 5969 days 1%
carsteng 8/10 5979 days 1%
Melanie Bielefeld 1/10 5987 days 0%
Kathrin Thomas 4/10 5997 days 1%
canadianislandgirl 7/10 6015 days 1%
paulandcathy 8/10 6040 days 1%
NicolaW 10/10 6221 days 1%
jjakkeren 7/10 6229 days 1%
Colin Church 8/10 6229 days 1%
EricS 8/10 6241 days 1%
Christine 5/10 6242 days 1%
JohnN 8/10 6246 days 1%
NatasjaV 8/10 6247 days 1%
Edcan 8/10 6247 days 1%
Barry Smith 9/10 6249 days 1%
Siemens 8/10 6249 days 1%
Andy Baker 5/10 6249 days 1%
Judith & John Bishop 8/10 6260 days 1%
MetteK 8/10 6263 days 1%
Steven 10/10 6263 days 1%
SimonR 4/10 6263 days 1%
AdelineC 6/10 6264 days 1%
RobH 8/10 6265 days 1%
Debbie 8/10 6271 days 1%
Lucas 6/10 6272 days 1%
Anton 9/10 6276 days 1%
Terry 5/10 6276 days 1%
Brian 9/10 6278 days 1%

Adjustments

Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.

Sample Size Adjustment

No Adjustment

A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Queenstown Holiday Park Creeksyde experience has plenty of reviews and does not meet the criteria for any adjustment.

Recent Reviews Adjustment

-0.18% Adjustment

There may be an adjustment if this experience hasn't received any reviews within the last 70 days. However the Queenstown Holiday Park Creeksyde experience does not meet the criteria for any adjustment.

In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.

The Queenstown Holiday Park Creeksyde experience has been adjusted for 11 days. Adjustments are according to the following table.

Days Adjustment
… …
8 -0.13%
9 -0.15%
10 -0.17%
11 -0.18%
12 -0.20%
13 -0.22%
14 -0.23%
… …

Balancing Adjustment

1.57% Adjustment

Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.

You won't be surprised to learn that disgruntled customers are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.

We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.

Final Ranking Score

88%

The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.