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Ranking Score Explained

Kia ora, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.

The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!

We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?

Below you'll find details around some of the important factors that went into calculating the ranking score for Queenstown Holiday Park Creeksyde.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.

Cymen Crick's avatar

Cymen Crick

Rankers Owner

Queenstown Holiday Park Creeksyde

Valid Reviews

372 Valid Reviews

The Queenstown Holiday Park Creeksyde experience has a total of 375 reviews. There are 372 valid reviews that are included when calculating the ranking score and 3 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.

Below is the distribution of ratings for the 372 valid reviews:

Rating Count Percentage
10/10 106
28%
9/10 95
26%
8/10 74
20%
7/10 42
11%
6/10 20
5%
5/10 14
4%
4/10 10
3%
3/10 1
0%
2/10 5
1%
1/10 5
1%

81.96% Average

The raw data average (mean) for all the Queenstown Holiday Park Creeksyde valid reviews is 81.96% and is based on 372 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.

Face-to-Face Reviews

150 Face-to-Face Reviews

The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.

More about face-to-face reviews

Within the 372 valid reviews, the experience has 150 face-to-face reviews collected during interviews by our team.

Below is the distribution of ratings for the 150 face-to-face reviews:

Rating Count Percentage
10/10 35
23%
9/10 30
20%
8/10 31
21%
7/10 20
13%
6/10 13
9%
5/10 10
7%
4/10 8
5%
3/10 0
0%
2/10 1
1%
1/10 2
1%

78.13% Average

The raw data average (mean) for all the Queenstown Holiday Park Creeksyde face-to-face reviews is 78.13% and is based on 150 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.

Weighted Average

86.73%

Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.

Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.

Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.

Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.

Reviewer Rating Age Relative Weight
Tina Schomann 10/10 135 days 100%
Jonathan Nurse 8/10 166 days 97%
Julia Kirk 10/10 166 days 99%
Henk Slot 9/10 166 days 98%
Andrew 10/10 166 days 99%
Chelsea Yeo 8/10 166 days 97%
Dov Kotlar 10/10 194 days 99%
Nitin Agrawal 10/10 194 days 99%
Sol 7/10 256 days 91%
Richard Bennett 9/10 286 days 95%
Paul T Beisser III 7/10 286 days 90%
Michael Fraser 10/10 347 days 94%
Shaun 10/10 559 days 83%
Audrey 6/10 621 days 68%
Emily 10/10 621 days 79%
Lea 8/10 682 days 73%
Kay 10/10 865 days 58%
Sebastien Gilles 1/10 865 days 23%
Fabienne 8/10 896 days 54%
Sandra Staples 8/10 925 days 51%
Amy 8/10 987 days 45%
Millie 10/10 987 days 45%
June Cormack 8/10 1017 days 42%
Larissa 7/10 1017 days 40%
Nicky 9/10 1048 days 39%
EM 2/10 1078 days 17%
Donna Harbidge 9/10 1078 days 37%
Charlie 8/10 1109 days 34%
Fav 2/10 1170 days 13%
Alley 9/10 1201 days 27%
Kilee Leblanc 7/10 1231 days 24%
Charlie 9/10 1231 days 25%
Katie Edser 10/10 1262 days 23%
Carrie 10/10 1262 days 23%
Niff 9/10 1262 days 23%
Josh 9/10 1262 days 23%
Courtney Gearhart 9/10 1290 days 21%
Shelly 8/10 1352 days 18%
RR 7/10 1352 days 17%
Laura Jarry 9/10 1382 days 16%
Arnon Meshoulam 10/10 1382 days 16%
Karen Parker 10/10 1413 days 15%
Eilis 9/10 1413 days 15%
Yuvin 10/10 1443 days 13%
Tania 10/10 1686 days 6%
Jim H 10/10 1686 days 6%
Nzfrank 10/10 1686 days 6%
Anita James 10/10 1839 days 5%
Tracy W 10/10 1931 days 5%
Karthik 8/10 1961 days 5%
Tash and Liam 7/10 1992 days 4%
Diana 9/10 2020 days 5%
Ange 10/10 2051 days 5%
Ogilvie family of 5 9/10 2051 days 4%
Arlene 10/10 2082 days 4%
Jim Henderson 10/10 2143 days 4%
JS 8/10 2173 days 4%
May 10/10 2204 days 4%
Vis 10/10 2204 days 4%
Holly J 7/10 2235 days 4%
David 9/10 2265 days 4%
Kelly 6/10 2265 days 4%
Robert Adler 10/10 2357 days 4%
Dieter Giesen 9/10 2386 days 4%
Andrew Barrett 10/10 2386 days 4%
Ruth 9/10 2386 days 4%
Tony Williams 2/10 2417 days 2%
Solveig 5/10 2448 days 3%
Emma 10/10 2478 days 4%
Gardner 8/10 2478 days 4%
Sarah 4/10 2478 days 2%
K&KRahimi 8/10 2478 days 4%
Ash 8/10 2509 days 4%
Adam 10/10 2509 days 4%
A&E 8/10 2509 days 4%
Eve 10/10 2539 days 4%
Andrew 8/10 2539 days 3%
Scott 8/10 2570 days 3%
Carolina 7/10 2570 days 3%
Kate 9/10 2662 days 3%
Rocket 3/10 2692 days 2%
Renee 9/10 2692 days 3%
Vicki Hoskinson 10/10 2723 days 3%
Glen Marshall UK 9/10 2723 days 3%
Mirandah 10/10 2723 days 3%
Pierre Grondin 10/10 2723 days 3%
Pat Burns 10/10 2723 days 3%
Stefan Miedzinski 9/10 2723 days 3%
Brice 4/10 2723 days 2%
Tuval Rabina 10/10 2751 days 3%
Sue145 10/10 2751 days 3%
Greg Southcombe 10/10 2751 days 3%
Pedro 10/10 2751 days 3%
Jacqui 10/10 2782 days 3%
Kath Cox 5/10 2782 days 2%
Angela Hornby 10/10 2782 days 3%
Raphaele 9/10 2813 days 3%
ian kennedy 9/10 2843 days 3%
Philip Page 10/10 2874 days 3%
Cynthia 9/10 2874 days 3%
Holly Bartholomew 7/10 2904 days 3%
Kimberly 10/10 2904 days 3%
Scooper 10/10 2904 days 3%
Kiri Edwards 9/10 2935 days 3%
Shaee 10/10 2996 days 3%
Esther 8/10 2996 days 3%
Stacey&Lindsay 10/10 2996 days 3%
Barbara Larrick 10/10 3027 days 3%
Robin 9/10 3057 days 3%
Florian 9/10 3057 days 3%
Matt 9/10 3057 days 3%
Sommer wieland 9/10 3057 days 3%
Kim Tito 10/10 3057 days 3%
Mark Lindeman 7/10 3088 days 2%
Adrian Trumper 9/10 3099 days 2%
Louis Goring-Morris 9/10 3114 days 2%
UK 50-something couple 7/10 3116 days 2%
Paul O'Sullivan 1/10 3125 days 1%
Kimina 7/10 3133 days 2%
Claire Carpenter 9/10 3158 days 2%
Tom Meulders 7/10 3160 days 2%
Megan Mosto 10/10 3168 days 2%
Rebekka Doliva 10/10 3185 days 2%
Nadene Wheatley 9/10 3197 days 2%
Rodney Morris 10/10 3211 days 2%
Joe Trigg 9/10 3219 days 2%
Sandra Jeffers 9/10 3224 days 2%
Gary Prescot 10/10 3241 days 2%
Silvia Romeiro 9/10 3254 days 2%
CARMERS 7/10 3269 days 2%
Anthony Brooker 10/10 3275 days 2%
c mccabe 9/10 3291 days 2%
Gary Wu 8/10 3321 days 2%
Brett King 7/10 3392 days 2%
Errol Iaich 6/10 3394 days 2%
Sue Thomas 6/10 3408 days 2%
Belinda Clarke 10/10 3426 days 2%
Lisa Page 9/10 3455 days 2%
Jesse Kruithoed 8/10 3462 days 2%
Arslan Ahmad 7/10 3463 days 2%
Helene 8/10 3493 days 2%
Lee Burdett 7/10 3497 days 2%
Victoria Strong 9/10 3510 days 2%
Alan Brown 8/10 3512 days 2%
Sally Roach 10/10 3512 days 2%
Nicola Barlow 10/10 3538 days 2%
Shelley Warkentin 8/10 3543 days 2%
Mike Mazur 10/10 3543 days 2%
Robert Hunt 9/10 3546 days 2%
Peter Moore 10/10 3553 days 2%
The Beans 10/10 3571 days 2%
Andrew Altman 8/10 3574 days 1%
Margo Wiltens 9/10 3596 days 1%
Russell Chan 10/10 3636 days 1%
Jenny Parker 10/10 3644 days 1%
Jochen Kunkel 10/10 3651 days 1%
Mikael Torres 8/10 3666 days 1%
Jessica Stokes 10/10 3687 days 1%
Sarah Taumoepeau 9/10 3688 days 1%
Jack Frazier 10/10 3693 days 1%
rkxtrsujumawmjlc 8/10 3750 days 1%
Pamela Hoffman 8/10 3759 days 1%
Erin Polcyn Sailer 8/10 3767 days 1%
Kate Ross 9/10 3785 days 1%
Ken Seiler 10/10 3810 days 1%
Leonard Smith 5/10 3817 days 1%
Alex Macdonald 9/10 3847 days 1%
Jacqui Deans 9/10 3878 days 1%
Eric Anderson 10/10 3895 days 1%
Avery Wong 10/10 3898 days 1%
Helen B 7/10 3901 days 1%
Klaus Moeller 1/10 3908 days 0%
Richard Kirby 9/10 3909 days 1%
Yousef Firoozan 10/10 3909 days 1%
hendrik king 7/10 3909 days 1%
Valerie Wee 9/10 3917 days 1%
Gerard Baas 9/10 3926 days 1%
Suzanne Vermeulen 8/10 3939 days 1%
Nicole 9/10 4099 days 0%
melissa heng 8/10 4153 days 0%
Vanessa 10/10 4174 days 0%
Chris 9/10 4174 days 0%
Andrew Jones 8/10 4184 days 0%
Mike Gornall 9/10 4184 days 0%
Andrew Cruickshank 9/10 4184 days 0%
Rebecca Wharton 9/10 4199 days 0%
Robert Warner 8/10 4212 days 0%
Constantin D 9/10 4224 days 0%
holidaymad from Solihull 7/10 4243 days 0%
Dunja Knaup 10/10 4244 days 0%
Rasmus Rantil 8/10 4247 days 0%
Jonathan Richter 10/10 4266 days 0%
Liz R 5/10 4274 days 0%
Lorcan Lennon 7/10 4285 days 0%
Gianpiero Rodari 9/10 4304 days 0%
Matt Dean 9/10 4335 days 0%
Sunny Sailing 6/10 4457 days 1%
Fabian Rodriguez 8/10 4457 days 1%
Shona MacDonald 10/10 4515 days 1%
Ane Didriksen 10/10 4515 days 1%
Iris Anette Berger 9/10 4515 days 1%
Chris Handley 1/10 4545 days 0%
Becky Davis 8/10 4576 days 1%
Michael Turek 9/10 4577 days 1%
Monique Monique 6/10 4577 days 1%
Ted Cole 8/10 4577 days 1%
Alacchi Moustier 8/10 4590 days 1%
Maya Bakker-deDreu 7/10 4598 days 1%
catherine welsh 6/10 4608 days 1%
GARRYBLOWER 8/10 4639 days 1%
Paul Wood 10/10 4639 days 1%
andrewmh 9/10 4639 days 1%
Nigel & Annie Dale 9/10 4669 days 1%
Helene & Peter 9/10 4669 days 1%
Julian Kemp 8/10 4669 days 1%
A Farquhar 9/10 4669 days 1%
Sandy Goh 7/10 4700 days 1%
Jade Fleming 8/10 4700 days 1%
Christin Woelk 10/10 4878 days 1%
Barbara Lee 9/10 4883 days 1%
Toomas Viilus 8/10 4910 days 1%
Maarja 10/10 4910 days 1%
Bertiethebus 9/10 4914 days 1%
Tanja Schlagermann 10/10 4916 days 1%
Patrycja Polakowska 9/10 4924 days 1%
Michael Nolan 9/10 4942 days 1%
Heather Macdonald 9/10 4942 days 1%
Jeanne Moustier 8/10 4955 days 1%
rich kiimmii 8/10 4973 days 1%
Mike Edwards 8/10 4989 days 1%
Kevin Desjandino 7/10 4991 days 1%
Al Stuart 9/10 4991 days 1%
Sharon Yates 10/10 4992 days 1%
Frans Derks 8/10 4997 days 1%
Katharina Pape 7/10 5002 days 1%
Craig Jones 9/10 5004 days 1%
Jon Barratt 8/10 5010 days 1%
Auger 9/10 5011 days 1%
Auger 9/10 5011 days 1%
Tjw 2/10 5157 days 0%
TheHoon 9/10 5248 days 1%
Robin Sable 9/10 5260 days 1%
Marc Schmiedily 9/10 5265 days 1%
Sally Gordie 10/10 5266 days 1%
James Huntzinger 9/10 5270 days 1%
E Wolfger 10/10 5271 days 1%
J Jmal 4/10 5275 days 1%
nztintin 8/10 5279 days 1%
Richard and Janet 7/10 5282 days 1%
Wright 8/10 5283 days 1%
Marilyn Melhuish 9/10 5288 days 1%
Les Barnes 5/10 5288 days 1%
Ian Bailey 6/10 5288 days 1%
Matt Kelley 7/10 5288 days 1%
Elaine 9/10 5289 days 1%
Bottoms 6/10 5289 days 1%
Hayley Atkinson 8/10 5290 days 1%
Mike & Mandy 7/10 5290 days 1%
Nico Schoots 7/10 5290 days 1%
Sabine 10/10 5291 days 1%
Kolen 10/10 5291 days 1%
Miller 9/10 5293 days 1%
Erik Poirer 10/10 5293 days 1%
Seth & Carla 7/10 5293 days 1%
Peter Putz 10/10 5293 days 1%
Gabriele Wendt 5/10 5293 days 1%
Houter 6/10 5293 days 1%
Villa 7/10 5293 days 1%
John O'Donnell 8/10 5294 days 1%
John A Jerome 4/10 5294 days 1%
Helen Chilton 10/10 5296 days 1%
John Hughes 9/10 5300 days 1%
Rainer Schnell 9/10 5300 days 1%
Steve Goodyear 5/10 5300 days 1%
Paul & Michelle Harmer 10/10 5301 days 1%
Clemens 10/10 5301 days 1%
Ursi Meier 9/10 5302 days 1%
Marco Scheiber 8/10 5302 days 1%
Colin Jenkins 7/10 5319 days 1%
Balonno 8/10 5339 days 1%
McGFarms 10/10 5339 days 1%
Les and Carole Savins 5/10 5376 days 1%
Sebastian 7/10 5379 days 1%
Sarah Graham 9/10 5400 days 1%
Therea 10/10 5613 days 1%
Kevin Morris 8/10 5617 days 1%
Sally Reeves 10/10 5624 days 1%
Kevin Wong 6/10 5627 days 1%
Thomas 5/10 5632 days 1%
alcatrazz 8/10 5634 days 1%
Katherine and Pete Smal 9/10 5635 days 1%
Fasto Maserati 10/10 5635 days 1%
Max 7/10 5636 days 1%
Armin Holle 9/10 5637 days 1%
Harry Hammond 7/10 5638 days 1%
Katie Mitchell 10/10 5645 days 1%
Eva Soerensen 6/10 5646 days 1%
Arne Kiesbye 6/10 5659 days 1%
Becky Foley 10/10 5659 days 1%
David Heads 9/10 5660 days 1%
Jol Balder 10/10 5661 days 1%
Gordon and Sue 8/10 5661 days 1%
Robert Cox 4/10 5664 days 1%
Glenn 10/10 5664 days 1%
Robert Smith 6/10 5664 days 1%
Julia 9/10 5665 days 1%
Gillian de Vries 7/10 5666 days 1%
Webster 10/10 5666 days 1%
Gordon Daniels 4/10 5668 days 1%
Ewald Waldner 9/10 5669 days 1%
Dr Dorthe Bossow 8/10 5669 days 1%
Karen Phillips 5/10 5670 days 1%
Bruce & Bonnie Childs 6/10 5672 days 1%
dollimyxture 9/10 5704 days 1%
Andrew Hammond 8/10 5796 days 1%
kristy 8/10 5826 days 1%
Lomas 10/10 5940 days 1%
BelindaT 10/10 5957 days 1%
claudian 8/10 5979 days 1%
Keita-Karen Buchanan 6/10 5996 days 1%
Margie Sammons 10/10 5998 days 1%
P.C Kool 5/10 6005 days 1%
Peter Brown 10/10 6006 days 1%
Ian Watson 10/10 6011 days 1%
Trude 10/10 6012 days 1%
Horst 9/10 6013 days 1%
Muller Weissert 6/10 6017 days 1%
Thirza & Roeland 2/10 6017 days 0%
Jenny 7/10 6018 days 1%
Jobbs 9/10 6019 days 1%
th schuermann 10/10 6020 days 1%
Yona 9/10 6024 days 1%
David Hobson 7/10 6030 days 1%
R Gilge 8/10 6034 days 1%
Susan Hitchins 4/10 6034 days 1%
Thomas Stopp 9/10 6034 days 1%
Nicole 9/10 6035 days 1%
Luternauer 8/10 6037 days 1%
Kevin and Teresa 8/10 6038 days 1%
Samantha Piekuta 4/10 6047 days 1%
Omar Frenchy 7/10 6047 days 1%
Bartlett nz 10/10 6055 days 1%
Chung Family 7/10 6058 days 1%
middendorp 6/10 6084 days 1%
marylus 10/10 6084 days 1%
carsteng 8/10 6094 days 1%
Melanie Bielefeld 1/10 6102 days 0%
Kathrin Thomas 4/10 6112 days 1%
canadianislandgirl 7/10 6130 days 1%
paulandcathy 8/10 6155 days 1%
NicolaW 10/10 6336 days 1%
jjakkeren 7/10 6344 days 1%
Colin Church 8/10 6344 days 1%
EricS 8/10 6356 days 1%
Christine 5/10 6357 days 1%
JohnN 8/10 6361 days 1%
NatasjaV 8/10 6362 days 1%
Edcan 8/10 6362 days 1%
Barry Smith 9/10 6364 days 1%
Siemens 8/10 6364 days 1%
Andy Baker 5/10 6364 days 1%
Judith & John Bishop 8/10 6375 days 1%
MetteK 8/10 6378 days 1%
Steven 10/10 6378 days 1%
SimonR 4/10 6378 days 1%
AdelineC 6/10 6379 days 1%
RobH 8/10 6380 days 1%
Debbie 8/10 6386 days 1%
Lucas 6/10 6387 days 1%
Anton 9/10 6391 days 1%
Terry 5/10 6391 days 1%
Brian 9/10 6393 days 1%

Adjustments

Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.

Sample Size Adjustment

No Adjustment

A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Queenstown Holiday Park Creeksyde experience has plenty of reviews and does not meet the criteria for any adjustment.

Recent Reviews Adjustment

-1.44% Adjustment

There may be an adjustment if this experience hasn't received any reviews within the last 115 days. However the Queenstown Holiday Park Creeksyde experience does not meet the criteria for any adjustment.

In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.

The Queenstown Holiday Park Creeksyde experience has been adjusted for 126 days. Adjustments are according to the following table.

Days Adjustment
… …
123 -1.40%
124 -1.41%
125 -1.42%
126 -1.44%
127 -1.45%
128 -1.46%
129 -1.47%
… …

Balancing Adjustment

1.76% Adjustment

Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.

You won't be surprised to learn that disgruntled customers are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.

We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.

Final Ranking Score

87%

The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.