Ranking Score Explained

Kia ora, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.

The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!

We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?

Below you'll find details around some of the important factors that went into calculating the ranking score for Queenstown Holiday Park Creeksyde.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.

Cymen Crick's avatar

Cymen Crick

Rankers Owner

Queenstown Holiday Park Creeksyde

Valid Reviews

364 Valid Reviews

The Queenstown Holiday Park Creeksyde experience has a total of 369 reviews. There are 364 valid reviews that are included when calculating the ranking score and 5 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.

Below is the distribution of ratings for the 364 valid reviews:

Rating Count Percentage
10/10 102
28%
9/10 94
26%
8/10 72
20%
7/10 41
11%
6/10 20
5%
5/10 14
4%
4/10 10
3%
3/10 1
0%
2/10 5
1%
1/10 5
1%

81.79% Average

The raw data average (mean) for all the Queenstown Holiday Park Creeksyde valid reviews is 81.79% and is based on 364 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.

Face-to-Face Reviews

150 Face-to-Face Reviews

The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.

More about face-to-face reviews

Within the 364 valid reviews, the experience has 150 face-to-face reviews collected during interviews by our team.

Below is the distribution of ratings for the 150 face-to-face reviews:

Rating Count Percentage
10/10 35
23%
9/10 30
20%
8/10 31
21%
7/10 20
13%
6/10 13
9%
5/10 10
7%
4/10 8
5%
3/10 0
0%
2/10 1
1%
1/10 2
1%

78.13% Average

The raw data average (mean) for all the Queenstown Holiday Park Creeksyde face-to-face reviews is 78.13% and is based on 150 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.

Weighted Average

85.23%

Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.

Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.

Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.

Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.

Reviewer Rating Age Relative Weight
Dov Kotlar 10/10 19 days 100%
Sol 7/10 81 days 93%
Richard Bennett 9/10 111 days 98%
Michael Fraser 10/10 172 days 98%
Shaun 10/10 384 days 92%
Audrey 6/10 446 days 76%
Emily 10/10 446 days 89%
Lea 8/10 507 days 84%
Kay 10/10 690 days 73%
Sebastien Gilles 1/10 690 days 30%
Fabienne 8/10 721 days 69%
Sandra Staples 8/10 750 days 67%
Amy 8/10 812 days 61%
Millie 10/10 812 days 62%
June Cormack 8/10 842 days 58%
Larissa 7/10 842 days 55%
Nicky 9/10 873 days 56%
EM 2/10 903 days 24%
Donna Harbidge 9/10 903 days 53%
Charlie 8/10 934 days 49%
Fav 2/10 995 days 20%
Alley 9/10 1026 days 41%
Kilee Leblanc 7/10 1056 days 36%
Charlie 9/10 1056 days 38%
Katie Edser 10/10 1087 days 36%
Carrie 10/10 1087 days 36%
Niff 9/10 1087 days 36%
Josh 9/10 1087 days 36%
Courtney Gearhart 9/10 1115 days 33%
Shelly 8/10 1177 days 28%
RR 7/10 1177 days 27%
Laura Jarry 9/10 1207 days 27%
Arnon Meshoulam 10/10 1207 days 27%
Karen Parker 10/10 1238 days 25%
Eilis 9/10 1238 days 24%
Yuvin 10/10 1268 days 23%
Tania 10/10 1511 days 11%
Jim H 10/10 1511 days 11%
Nzfrank 10/10 1511 days 11%
Anita James 10/10 1664 days 6%
Tracy W 10/10 1756 days 5%
Karthik 8/10 1786 days 5%
Tash and Liam 7/10 1817 days 5%
Diana 9/10 1845 days 5%
Ange 10/10 1876 days 5%
Ogilvie family of 5 9/10 1876 days 5%
Arlene 10/10 1907 days 5%
Jim Henderson 10/10 1968 days 5%
JS 8/10 1998 days 5%
May 10/10 2029 days 5%
Vis 10/10 2029 days 5%
Holly J 7/10 2060 days 4%
David 9/10 2090 days 4%
Kelly 6/10 2090 days 4%
Robert Adler 10/10 2182 days 4%
Dieter Giesen 9/10 2211 days 4%
Andrew Barrett 10/10 2211 days 4%
Ruth 9/10 2211 days 4%
Tony Williams 2/10 2242 days 2%
Solveig 5/10 2273 days 3%
Emma 10/10 2303 days 4%
Gardner 8/10 2303 days 4%
Sarah 4/10 2303 days 3%
K&KRahimi 8/10 2303 days 4%
Ash 8/10 2334 days 4%
Adam 10/10 2334 days 4%
A&E 8/10 2334 days 4%
Eve 10/10 2364 days 4%
Andrew 8/10 2364 days 4%
Scott 8/10 2395 days 4%
Carolina 7/10 2395 days 4%
Kate 9/10 2487 days 4%
Rocket 3/10 2517 days 2%
Renee 9/10 2517 days 4%
Vicki Hoskinson 10/10 2547 days 4%
Glen Marshall UK 9/10 2548 days 4%
Mirandah 10/10 2548 days 4%
Pierre Grondin 10/10 2548 days 4%
Pat Burns 10/10 2548 days 4%
Stefan Miedzinski 9/10 2548 days 4%
Brice 4/10 2548 days 2%
Tuval Rabina 10/10 2576 days 4%
Sue145 10/10 2576 days 4%
Greg Southcombe 10/10 2576 days 4%
Pedro 10/10 2576 days 4%
Jacqui 10/10 2607 days 3%
Kath Cox 5/10 2607 days 3%
Angela Hornby 10/10 2607 days 3%
Raphaele 9/10 2638 days 3%
ian kennedy 9/10 2668 days 3%
Philip Page 10/10 2699 days 3%
Cynthia 9/10 2699 days 3%
Holly Bartholomew 7/10 2729 days 3%
Kimberly 10/10 2729 days 3%
Scooper 10/10 2729 days 3%
Kiri Edwards 9/10 2760 days 3%
Shaee 10/10 2821 days 3%
Esther 8/10 2821 days 3%
Stacey&Lindsay 10/10 2821 days 3%
Barbara Larrick 10/10 2852 days 3%
Robin 9/10 2882 days 3%
Florian 9/10 2882 days 3%
Matt 9/10 2882 days 3%
Sommer wieland 9/10 2882 days 3%
Kim Tito 10/10 2882 days 3%
Mark Lindeman 7/10 2913 days 3%
Adrian Trumper 9/10 2924 days 3%
Louis Goring-Morris 9/10 2939 days 3%
UK 50-something couple 7/10 2941 days 3%
Paul O'Sullivan 1/10 2950 days 1%
Kimina 7/10 2958 days 3%
Claire Carpenter 9/10 2983 days 3%
Tom Meulders 7/10 2985 days 3%
Megan Mosto 10/10 2993 days 3%
Rebekka Doliva 10/10 3010 days 3%
Nadene Wheatley 9/10 3022 days 3%
Rodney Morris 10/10 3036 days 3%
Joe Trigg 9/10 3044 days 3%
Sandra Jeffers 9/10 3049 days 3%
Gary Prescot 10/10 3066 days 3%
Silvia Romeiro 9/10 3079 days 3%
CARMERS 7/10 3094 days 2%
Anthony Brooker 10/10 3100 days 2%
c mccabe 9/10 3116 days 2%
Gary Wu 8/10 3146 days 2%
Brett King 7/10 3216 days 2%
Errol Iaich 6/10 3219 days 2%
Sue Thomas 6/10 3233 days 2%
Belinda Clarke 10/10 3251 days 2%
Lisa Page 9/10 3280 days 2%
Jesse Kruithoed 8/10 3287 days 2%
Arslan Ahmad 7/10 3288 days 2%
Helene 8/10 3318 days 2%
Lee Burdett 7/10 3322 days 2%
Victoria Strong 9/10 3335 days 2%
Alan Brown 8/10 3336 days 2%
Sally Roach 10/10 3337 days 2%
Nicola Barlow 10/10 3363 days 2%
Shelley Warkentin 8/10 3367 days 2%
Mike Mazur 10/10 3367 days 2%
Robert Hunt 9/10 3371 days 2%
Peter Moore 10/10 3378 days 2%
The Beans 10/10 3396 days 2%
Andrew Altman 8/10 3399 days 2%
Margo Wiltens 9/10 3421 days 2%
Russell Chan 10/10 3461 days 2%
Jenny Parker 10/10 3469 days 2%
Jochen Kunkel 10/10 3476 days 2%
Mikael Torres 8/10 3491 days 2%
Jessica Stokes 10/10 3512 days 2%
Sarah Taumoepeau 9/10 3513 days 2%
Jack Frazier 10/10 3518 days 2%
rkxtrsujumawmjlc 8/10 3575 days 2%
Pamela Hoffman 8/10 3584 days 2%
Erin Polcyn Sailer 8/10 3592 days 2%
Kate Ross 9/10 3610 days 1%
Ken Seiler 10/10 3635 days 1%
Leonard Smith 5/10 3642 days 1%
Alex Macdonald 9/10 3671 days 1%
Jacqui Deans 9/10 3702 days 1%
Eric Anderson 10/10 3720 days 1%
Avery Wong 10/10 3723 days 1%
Helen B 7/10 3726 days 1%
Klaus Moeller 1/10 3733 days 1%
Richard Kirby 9/10 3733 days 1%
Yousef Firoozan 10/10 3733 days 1%
hendrik king 7/10 3734 days 1%
Valerie Wee 9/10 3742 days 1%
Gerard Baas 9/10 3751 days 1%
Suzanne Vermeulen 8/10 3763 days 1%
Nicole 9/10 3924 days 1%
melissa heng 8/10 3977 days 1%
Vanessa 10/10 3999 days 1%
Chris 9/10 3999 days 1%
Andrew Jones 8/10 4008 days 1%
Mike Gornall 9/10 4008 days 1%
Andrew Cruickshank 9/10 4008 days 1%
Rebecca Wharton 9/10 4024 days 1%
Robert Warner 8/10 4036 days 1%
Constantin D 9/10 4049 days 1%
holidaymad from Solihull 7/10 4067 days 1%
Dunja Knaup 10/10 4069 days 1%
Rasmus Rantil 8/10 4072 days 1%
Jonathan Richter 10/10 4091 days 1%
Liz R 5/10 4098 days 0%
Lorcan Lennon 7/10 4110 days 0%
Gianpiero Rodari 9/10 4128 days 0%
Matt Dean 9/10 4159 days 0%
Sunny Sailing 6/10 4282 days 0%
Fabian Rodriguez 8/10 4282 days 0%
Shona MacDonald 10/10 4340 days 0%
Ane Didriksen 10/10 4340 days 0%
Iris Anette Berger 9/10 4340 days 0%
Chris Handley 1/10 4370 days 0%
Becky Davis 8/10 4401 days 1%
Michael Turek 9/10 4402 days 1%
Monique Monique 6/10 4402 days 1%
Ted Cole 8/10 4402 days 1%
Alacchi Moustier 8/10 4415 days 1%
Maya Bakker-deDreu 7/10 4423 days 1%
catherine welsh 6/10 4433 days 1%
GARRYBLOWER 8/10 4464 days 1%
Paul Wood 10/10 4464 days 1%
andrewmh 9/10 4464 days 1%
Nigel & Annie Dale 9/10 4494 days 1%
Helene & Peter 9/10 4494 days 1%
Julian Kemp 8/10 4494 days 1%
A Farquhar 9/10 4494 days 1%
Sandy Goh 7/10 4525 days 1%
Jade Fleming 8/10 4525 days 1%
Christin Woelk 10/10 4703 days 1%
Barbara Lee 9/10 4708 days 1%
Toomas Viilus 8/10 4735 days 1%
Maarja 10/10 4735 days 1%
Bertiethebus 9/10 4739 days 1%
Tanja Schlagermann 10/10 4741 days 1%
Patrycja Polakowska 9/10 4749 days 1%
Michael Nolan 9/10 4767 days 1%
Heather Macdonald 9/10 4767 days 1%
Jeanne Moustier 8/10 4780 days 1%
rich kiimmii 8/10 4798 days 1%
Mike Edwards 8/10 4814 days 1%
Kevin Desjandino 7/10 4816 days 1%
Al Stuart 9/10 4816 days 1%
Sharon Yates 10/10 4817 days 1%
Frans Derks 8/10 4822 days 1%
Katharina Pape 7/10 4827 days 1%
Craig Jones 9/10 4829 days 1%
Jon Barratt 8/10 4835 days 1%
Auger 9/10 4836 days 1%
Auger 9/10 4836 days 1%
Tjw 2/10 4982 days 0%
TheHoon 9/10 5073 days 1%
Robin Sable 9/10 5085 days 1%
Marc Schmiedily 9/10 5090 days 1%
Sally Gordie 10/10 5091 days 1%
James Huntzinger 9/10 5095 days 1%
E Wolfger 10/10 5096 days 1%
J Jmal 4/10 5100 days 1%
nztintin 8/10 5104 days 1%
Richard and Janet 7/10 5107 days 1%
Wright 8/10 5108 days 1%
Marilyn Melhuish 9/10 5113 days 1%
Les Barnes 5/10 5113 days 1%
Ian Bailey 6/10 5113 days 1%
Matt Kelley 7/10 5113 days 1%
Elaine 9/10 5114 days 1%
Bottoms 6/10 5114 days 1%
Hayley Atkinson 8/10 5115 days 1%
Mike & Mandy 7/10 5115 days 1%
Nico Schoots 7/10 5115 days 1%
Sabine 10/10 5116 days 1%
Kolen 10/10 5116 days 1%
Miller 9/10 5118 days 1%
Erik Poirer 10/10 5118 days 1%
Seth & Carla 7/10 5118 days 1%
Peter Putz 10/10 5118 days 1%
Gabriele Wendt 5/10 5118 days 1%
Houter 6/10 5118 days 1%
Villa 7/10 5118 days 1%
John O'Donnell 8/10 5119 days 1%
John A Jerome 4/10 5119 days 1%
Helen Chilton 10/10 5121 days 1%
John Hughes 9/10 5125 days 1%
Rainer Schnell 9/10 5125 days 1%
Steve Goodyear 5/10 5125 days 1%
Paul & Michelle Harmer 10/10 5126 days 1%
Clemens 10/10 5126 days 1%
Ursi Meier 9/10 5127 days 1%
Marco Scheiber 8/10 5127 days 1%
Colin Jenkins 7/10 5144 days 1%
Balonno 8/10 5164 days 1%
McGFarms 10/10 5164 days 1%
Les and Carole Savins 5/10 5201 days 1%
Sebastian 7/10 5204 days 1%
Sarah Graham 9/10 5225 days 1%
Therea 10/10 5438 days 1%
Kevin Morris 8/10 5442 days 1%
Sally Reeves 10/10 5449 days 1%
Kevin Wong 6/10 5452 days 1%
Thomas 5/10 5457 days 1%
alcatrazz 8/10 5459 days 1%
Katherine and Pete Smal 9/10 5460 days 1%
Fasto Maserati 10/10 5460 days 1%
Max 7/10 5461 days 1%
Armin Holle 9/10 5462 days 1%
Harry Hammond 7/10 5463 days 1%
Katie Mitchell 10/10 5470 days 1%
Eva Soerensen 6/10 5471 days 1%
Arne Kiesbye 6/10 5484 days 1%
Becky Foley 10/10 5484 days 1%
David Heads 9/10 5485 days 1%
Jol Balder 10/10 5486 days 1%
Gordon and Sue 8/10 5486 days 1%
Robert Cox 4/10 5489 days 1%
Glenn 10/10 5489 days 1%
Robert Smith 6/10 5489 days 1%
Julia 9/10 5490 days 1%
Gillian de Vries 7/10 5491 days 1%
Webster 10/10 5491 days 1%
Gordon Daniels 4/10 5493 days 1%
Ewald Waldner 9/10 5494 days 1%
Dr Dorthe Bossow 8/10 5494 days 1%
Karen Phillips 5/10 5495 days 1%
Bruce & Bonnie Childs 6/10 5497 days 1%
dollimyxture 9/10 5529 days 1%
Andrew Hammond 8/10 5621 days 1%
kristy 8/10 5651 days 1%
Lomas 10/10 5765 days 1%
BelindaT 10/10 5782 days 1%
claudian 8/10 5804 days 1%
Keita-Karen Buchanan 6/10 5821 days 1%
Margie Sammons 10/10 5823 days 1%
P.C Kool 5/10 5830 days 1%
Peter Brown 10/10 5831 days 1%
Ian Watson 10/10 5836 days 1%
Trude 10/10 5837 days 1%
Horst 9/10 5838 days 1%
Muller Weissert 6/10 5842 days 1%
Thirza & Roeland 2/10 5842 days 0%
Jenny 7/10 5843 days 1%
Jobbs 9/10 5844 days 1%
th schuermann 10/10 5845 days 1%
Yona 9/10 5849 days 1%
David Hobson 7/10 5855 days 1%
R Gilge 8/10 5859 days 1%
Susan Hitchins 4/10 5859 days 1%
Thomas Stopp 9/10 5859 days 1%
Nicole 9/10 5860 days 1%
Luternauer 8/10 5862 days 1%
Kevin and Teresa 8/10 5863 days 1%
Samantha Piekuta 4/10 5872 days 1%
Omar Frenchy 7/10 5872 days 1%
Bartlett nz 10/10 5880 days 1%
Chung Family 7/10 5883 days 1%
middendorp 6/10 5909 days 1%
marylus 10/10 5909 days 1%
carsteng 8/10 5919 days 1%
Melanie Bielefeld 1/10 5927 days 0%
Kathrin Thomas 4/10 5937 days 1%
canadianislandgirl 7/10 5955 days 1%
paulandcathy 8/10 5980 days 1%
NicolaW 10/10 6161 days 1%
jjakkeren 7/10 6169 days 1%
Colin Church 8/10 6169 days 1%
EricS 8/10 6181 days 1%
Christine 5/10 6182 days 1%
JohnN 8/10 6186 days 1%
NatasjaV 8/10 6187 days 1%
Edcan 8/10 6187 days 1%
Barry Smith 9/10 6189 days 1%
Siemens 8/10 6189 days 1%
Andy Baker 5/10 6189 days 1%
Judith & John Bishop 8/10 6200 days 1%
MetteK 8/10 6203 days 1%
Steven 10/10 6203 days 1%
SimonR 4/10 6203 days 1%
AdelineC 6/10 6204 days 1%
RobH 8/10 6205 days 1%
Debbie 8/10 6211 days 1%
Lucas 6/10 6212 days 1%
Anton 9/10 6216 days 1%
Terry 5/10 6216 days 1%
Brian 9/10 6218 days 1%

Adjustments

Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.

Sample Size Adjustment

No Adjustment

A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Queenstown Holiday Park Creeksyde experience has plenty of reviews and does not meet the criteria for any adjustment.

Recent Reviews Adjustment

-0.06% Adjustment

There may be an adjustment if this experience hasn't received any reviews within the last 53 days. However the Queenstown Holiday Park Creeksyde experience does not meet the criteria for any adjustment.

In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.

The Queenstown Holiday Park Creeksyde experience has been adjusted for 3 days. Adjustments are according to the following table.

Days Adjustment
0 -0.00%
1 -0.02%
2 -0.04%
3 -0.06%
4 -0.08%
5 -0.10%
6 -0.12%

Balancing Adjustment

1.79% Adjustment

Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.

You won't be surprised to learn that disgruntled customers are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.

We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.

Final Ranking Score

87%

The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.