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Ranking Score Explained

Kia ora, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.

The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!

We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?

Below you'll find details around some of the important factors that went into calculating the ranking score for Queenstown Holiday Park Creeksyde.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.

Cymen Crick's avatar

Cymen Crick

Rankers Owner

Queenstown Holiday Park Creeksyde

Valid Reviews

372 Valid Reviews

The Queenstown Holiday Park Creeksyde experience has a total of 375 reviews. There are 372 valid reviews that are included when calculating the ranking score and 3 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.

Below is the distribution of ratings for the 372 valid reviews:

Rating Count Percentage
10/10 106
28%
9/10 95
26%
8/10 74
20%
7/10 42
11%
6/10 20
5%
5/10 14
4%
4/10 10
3%
3/10 1
0%
2/10 5
1%
1/10 5
1%

81.96% Average

The raw data average (mean) for all the Queenstown Holiday Park Creeksyde valid reviews is 81.96% and is based on 372 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.

Face-to-Face Reviews

150 Face-to-Face Reviews

The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.

More about face-to-face reviews

Within the 372 valid reviews, the experience has 150 face-to-face reviews collected during interviews by our team.

Below is the distribution of ratings for the 150 face-to-face reviews:

Rating Count Percentage
10/10 35
23%
9/10 30
20%
8/10 31
21%
7/10 20
13%
6/10 13
9%
5/10 10
7%
4/10 8
5%
3/10 0
0%
2/10 1
1%
1/10 2
1%

78.13% Average

The raw data average (mean) for all the Queenstown Holiday Park Creeksyde face-to-face reviews is 78.13% and is based on 150 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.

Weighted Average

86.57%

Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.

Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.

Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.

Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.

Reviewer Rating Age Relative Weight
Tina Schomann 10/10 41 days 100%
Jonathan Nurse 8/10 72 days 98%
Julia Kirk 10/10 72 days 100%
Henk Slot 9/10 72 days 99%
Andrew 10/10 72 days 100%
Chelsea Yeo 8/10 72 days 98%
Dov Kotlar 10/10 100 days 100%
Nitin Agrawal 10/10 100 days 100%
Sol 7/10 162 days 92%
Richard Bennett 9/10 192 days 97%
Paul T Beisser III 7/10 192 days 91%
Michael Fraser 10/10 253 days 96%
Shaun 10/10 465 days 88%
Audrey 6/10 527 days 73%
Emily 10/10 527 days 84%
Lea 8/10 588 days 79%
Kay 10/10 771 days 66%
Sebastien Gilles 1/10 771 days 27%
Fabienne 8/10 802 days 62%
Sandra Staples 8/10 831 days 59%
Amy 8/10 893 days 53%
Millie 10/10 893 days 55%
June Cormack 8/10 923 days 50%
Larissa 7/10 923 days 48%
Nicky 9/10 954 days 48%
EM 2/10 984 days 21%
Donna Harbidge 9/10 984 days 45%
Charlie 8/10 1015 days 42%
Fav 2/10 1076 days 17%
Alley 9/10 1107 days 34%
Kilee Leblanc 7/10 1137 days 30%
Charlie 9/10 1137 days 32%
Katie Edser 10/10 1168 days 30%
Carrie 10/10 1168 days 30%
Niff 9/10 1168 days 29%
Josh 9/10 1168 days 29%
Courtney Gearhart 9/10 1196 days 27%
Shelly 8/10 1258 days 23%
RR 7/10 1258 days 22%
Laura Jarry 9/10 1288 days 21%
Arnon Meshoulam 10/10 1288 days 21%
Karen Parker 10/10 1319 days 20%
Eilis 9/10 1319 days 19%
Yuvin 10/10 1349 days 18%
Tania 10/10 1592 days 8%
Jim H 10/10 1592 days 8%
Nzfrank 10/10 1592 days 8%
Anita James 10/10 1745 days 5%
Tracy W 10/10 1837 days 5%
Karthik 8/10 1867 days 5%
Tash and Liam 7/10 1898 days 4%
Diana 9/10 1926 days 5%
Ange 10/10 1957 days 5%
Ogilvie family of 5 9/10 1957 days 5%
Arlene 10/10 1988 days 5%
Jim Henderson 10/10 2049 days 5%
JS 8/10 2079 days 4%
May 10/10 2110 days 4%
Vis 10/10 2110 days 4%
Holly J 7/10 2141 days 4%
David 9/10 2171 days 4%
Kelly 6/10 2171 days 4%
Robert Adler 10/10 2263 days 4%
Dieter Giesen 9/10 2292 days 4%
Andrew Barrett 10/10 2292 days 4%
Ruth 9/10 2292 days 4%
Tony Williams 2/10 2323 days 2%
Solveig 5/10 2354 days 3%
Emma 10/10 2384 days 4%
Gardner 8/10 2384 days 4%
Sarah 4/10 2384 days 3%
K&KRahimi 8/10 2384 days 4%
Ash 8/10 2415 days 4%
Adam 10/10 2415 days 4%
A&E 8/10 2415 days 4%
Eve 10/10 2445 days 4%
Andrew 8/10 2445 days 4%
Scott 8/10 2476 days 4%
Carolina 7/10 2476 days 3%
Kate 9/10 2568 days 3%
Rocket 3/10 2598 days 2%
Renee 9/10 2598 days 3%
Vicki Hoskinson 10/10 2628 days 3%
Glen Marshall UK 9/10 2629 days 3%
Mirandah 10/10 2629 days 3%
Pierre Grondin 10/10 2629 days 3%
Pat Burns 10/10 2629 days 3%
Stefan Miedzinski 9/10 2629 days 3%
Brice 4/10 2629 days 2%
Tuval Rabina 10/10 2657 days 3%
Sue145 10/10 2657 days 3%
Greg Southcombe 10/10 2657 days 3%
Pedro 10/10 2657 days 3%
Jacqui 10/10 2688 days 3%
Kath Cox 5/10 2688 days 2%
Angela Hornby 10/10 2688 days 3%
Raphaele 9/10 2719 days 3%
ian kennedy 9/10 2749 days 3%
Philip Page 10/10 2780 days 3%
Cynthia 9/10 2780 days 3%
Holly Bartholomew 7/10 2810 days 3%
Kimberly 10/10 2810 days 3%
Scooper 10/10 2810 days 3%
Kiri Edwards 9/10 2841 days 3%
Shaee 10/10 2902 days 3%
Esther 8/10 2902 days 3%
Stacey&Lindsay 10/10 2902 days 3%
Barbara Larrick 10/10 2933 days 3%
Robin 9/10 2963 days 3%
Florian 9/10 2963 days 3%
Matt 9/10 2963 days 3%
Sommer wieland 9/10 2963 days 3%
Kim Tito 10/10 2963 days 3%
Mark Lindeman 7/10 2994 days 2%
Adrian Trumper 9/10 3005 days 3%
Louis Goring-Morris 9/10 3020 days 3%
UK 50-something couple 7/10 3022 days 2%
Paul O'Sullivan 1/10 3031 days 1%
Kimina 7/10 3039 days 2%
Claire Carpenter 9/10 3064 days 3%
Tom Meulders 7/10 3066 days 2%
Megan Mosto 10/10 3074 days 3%
Rebekka Doliva 10/10 3091 days 2%
Nadene Wheatley 9/10 3103 days 2%
Rodney Morris 10/10 3117 days 2%
Joe Trigg 9/10 3125 days 2%
Sandra Jeffers 9/10 3130 days 2%
Gary Prescot 10/10 3147 days 2%
Silvia Romeiro 9/10 3160 days 2%
CARMERS 7/10 3175 days 2%
Anthony Brooker 10/10 3181 days 2%
c mccabe 9/10 3197 days 2%
Gary Wu 8/10 3227 days 2%
Brett King 7/10 3297 days 2%
Errol Iaich 6/10 3300 days 2%
Sue Thomas 6/10 3314 days 2%
Belinda Clarke 10/10 3332 days 2%
Lisa Page 9/10 3361 days 2%
Jesse Kruithoed 8/10 3368 days 2%
Arslan Ahmad 7/10 3369 days 2%
Helene 8/10 3399 days 2%
Lee Burdett 7/10 3403 days 2%
Victoria Strong 9/10 3416 days 2%
Alan Brown 8/10 3417 days 2%
Sally Roach 10/10 3418 days 2%
Nicola Barlow 10/10 3444 days 2%
Shelley Warkentin 8/10 3448 days 2%
Mike Mazur 10/10 3448 days 2%
Robert Hunt 9/10 3452 days 2%
Peter Moore 10/10 3459 days 2%
The Beans 10/10 3477 days 2%
Andrew Altman 8/10 3480 days 2%
Margo Wiltens 9/10 3502 days 2%
Russell Chan 10/10 3542 days 2%
Jenny Parker 10/10 3550 days 2%
Jochen Kunkel 10/10 3557 days 2%
Mikael Torres 8/10 3572 days 2%
Jessica Stokes 10/10 3593 days 2%
Sarah Taumoepeau 9/10 3594 days 1%
Jack Frazier 10/10 3599 days 2%
rkxtrsujumawmjlc 8/10 3656 days 1%
Pamela Hoffman 8/10 3665 days 1%
Erin Polcyn Sailer 8/10 3673 days 1%
Kate Ross 9/10 3691 days 1%
Ken Seiler 10/10 3716 days 1%
Leonard Smith 5/10 3723 days 1%
Alex Macdonald 9/10 3752 days 1%
Jacqui Deans 9/10 3783 days 1%
Eric Anderson 10/10 3801 days 1%
Avery Wong 10/10 3804 days 1%
Helen B 7/10 3807 days 1%
Klaus Moeller 1/10 3814 days 0%
Richard Kirby 9/10 3814 days 1%
Yousef Firoozan 10/10 3814 days 1%
hendrik king 7/10 3815 days 1%
Valerie Wee 9/10 3823 days 1%
Gerard Baas 9/10 3832 days 1%
Suzanne Vermeulen 8/10 3844 days 1%
Nicole 9/10 4005 days 1%
melissa heng 8/10 4058 days 1%
Vanessa 10/10 4080 days 1%
Chris 9/10 4080 days 1%
Andrew Jones 8/10 4089 days 1%
Mike Gornall 9/10 4089 days 1%
Andrew Cruickshank 9/10 4089 days 1%
Rebecca Wharton 9/10 4105 days 1%
Robert Warner 8/10 4117 days 0%
Constantin D 9/10 4130 days 0%
holidaymad from Solihull 7/10 4148 days 0%
Dunja Knaup 10/10 4150 days 0%
Rasmus Rantil 8/10 4153 days 0%
Jonathan Richter 10/10 4172 days 0%
Liz R 5/10 4179 days 0%
Lorcan Lennon 7/10 4191 days 0%
Gianpiero Rodari 9/10 4209 days 0%
Matt Dean 9/10 4240 days 0%
Sunny Sailing 6/10 4363 days 0%
Fabian Rodriguez 8/10 4363 days 0%
Shona MacDonald 10/10 4421 days 1%
Ane Didriksen 10/10 4421 days 1%
Iris Anette Berger 9/10 4421 days 1%
Chris Handley 1/10 4451 days 0%
Becky Davis 8/10 4482 days 1%
Michael Turek 9/10 4483 days 1%
Monique Monique 6/10 4483 days 1%
Ted Cole 8/10 4483 days 1%
Alacchi Moustier 8/10 4496 days 1%
Maya Bakker-deDreu 7/10 4504 days 1%
catherine welsh 6/10 4514 days 1%
GARRYBLOWER 8/10 4545 days 1%
Paul Wood 10/10 4545 days 1%
andrewmh 9/10 4545 days 1%
Nigel & Annie Dale 9/10 4575 days 1%
Helene & Peter 9/10 4575 days 1%
Julian Kemp 8/10 4575 days 1%
A Farquhar 9/10 4575 days 1%
Sandy Goh 7/10 4606 days 1%
Jade Fleming 8/10 4606 days 1%
Christin Woelk 10/10 4784 days 1%
Barbara Lee 9/10 4789 days 1%
Toomas Viilus 8/10 4816 days 1%
Maarja 10/10 4816 days 1%
Bertiethebus 9/10 4820 days 1%
Tanja Schlagermann 10/10 4822 days 1%
Patrycja Polakowska 9/10 4830 days 1%
Michael Nolan 9/10 4848 days 1%
Heather Macdonald 9/10 4848 days 1%
Jeanne Moustier 8/10 4861 days 1%
rich kiimmii 8/10 4879 days 1%
Mike Edwards 8/10 4895 days 1%
Kevin Desjandino 7/10 4897 days 1%
Al Stuart 9/10 4897 days 1%
Sharon Yates 10/10 4898 days 1%
Frans Derks 8/10 4903 days 1%
Katharina Pape 7/10 4908 days 1%
Craig Jones 9/10 4910 days 1%
Jon Barratt 8/10 4916 days 1%
Auger 9/10 4917 days 1%
Auger 9/10 4917 days 1%
Tjw 2/10 5063 days 0%
TheHoon 9/10 5154 days 1%
Robin Sable 9/10 5166 days 1%
Marc Schmiedily 9/10 5171 days 1%
Sally Gordie 10/10 5172 days 1%
James Huntzinger 9/10 5176 days 1%
E Wolfger 10/10 5177 days 1%
J Jmal 4/10 5181 days 1%
nztintin 8/10 5185 days 1%
Richard and Janet 7/10 5188 days 1%
Wright 8/10 5189 days 1%
Marilyn Melhuish 9/10 5194 days 1%
Les Barnes 5/10 5194 days 1%
Ian Bailey 6/10 5194 days 1%
Matt Kelley 7/10 5194 days 1%
Elaine 9/10 5195 days 1%
Bottoms 6/10 5195 days 1%
Hayley Atkinson 8/10 5196 days 1%
Mike & Mandy 7/10 5196 days 1%
Nico Schoots 7/10 5196 days 1%
Sabine 10/10 5197 days 1%
Kolen 10/10 5197 days 1%
Miller 9/10 5199 days 1%
Erik Poirer 10/10 5199 days 1%
Seth & Carla 7/10 5199 days 1%
Peter Putz 10/10 5199 days 1%
Gabriele Wendt 5/10 5199 days 1%
Houter 6/10 5199 days 1%
Villa 7/10 5199 days 1%
John O'Donnell 8/10 5200 days 1%
John A Jerome 4/10 5200 days 1%
Helen Chilton 10/10 5202 days 1%
John Hughes 9/10 5206 days 1%
Rainer Schnell 9/10 5206 days 1%
Steve Goodyear 5/10 5206 days 1%
Paul & Michelle Harmer 10/10 5207 days 1%
Clemens 10/10 5207 days 1%
Ursi Meier 9/10 5208 days 1%
Marco Scheiber 8/10 5208 days 1%
Colin Jenkins 7/10 5225 days 1%
Balonno 8/10 5245 days 1%
McGFarms 10/10 5245 days 1%
Les and Carole Savins 5/10 5282 days 1%
Sebastian 7/10 5285 days 1%
Sarah Graham 9/10 5306 days 1%
Therea 10/10 5519 days 1%
Kevin Morris 8/10 5523 days 1%
Sally Reeves 10/10 5530 days 1%
Kevin Wong 6/10 5533 days 1%
Thomas 5/10 5538 days 1%
alcatrazz 8/10 5540 days 1%
Katherine and Pete Smal 9/10 5541 days 1%
Fasto Maserati 10/10 5541 days 1%
Max 7/10 5542 days 1%
Armin Holle 9/10 5543 days 1%
Harry Hammond 7/10 5544 days 1%
Katie Mitchell 10/10 5551 days 1%
Eva Soerensen 6/10 5552 days 1%
Arne Kiesbye 6/10 5565 days 1%
Becky Foley 10/10 5565 days 1%
David Heads 9/10 5566 days 1%
Jol Balder 10/10 5567 days 1%
Gordon and Sue 8/10 5567 days 1%
Robert Cox 4/10 5570 days 1%
Glenn 10/10 5570 days 1%
Robert Smith 6/10 5570 days 1%
Julia 9/10 5571 days 1%
Gillian de Vries 7/10 5572 days 1%
Webster 10/10 5572 days 1%
Gordon Daniels 4/10 5574 days 1%
Ewald Waldner 9/10 5575 days 1%
Dr Dorthe Bossow 8/10 5575 days 1%
Karen Phillips 5/10 5576 days 1%
Bruce & Bonnie Childs 6/10 5578 days 1%
dollimyxture 9/10 5610 days 1%
Andrew Hammond 8/10 5702 days 1%
kristy 8/10 5732 days 1%
Lomas 10/10 5846 days 1%
BelindaT 10/10 5863 days 1%
claudian 8/10 5885 days 1%
Keita-Karen Buchanan 6/10 5902 days 1%
Margie Sammons 10/10 5904 days 1%
P.C Kool 5/10 5911 days 1%
Peter Brown 10/10 5912 days 1%
Ian Watson 10/10 5917 days 1%
Trude 10/10 5918 days 1%
Horst 9/10 5919 days 1%
Muller Weissert 6/10 5923 days 1%
Thirza & Roeland 2/10 5923 days 0%
Jenny 7/10 5924 days 1%
Jobbs 9/10 5925 days 1%
th schuermann 10/10 5926 days 1%
Yona 9/10 5930 days 1%
David Hobson 7/10 5936 days 1%
R Gilge 8/10 5940 days 1%
Susan Hitchins 4/10 5940 days 1%
Thomas Stopp 9/10 5940 days 1%
Nicole 9/10 5941 days 1%
Luternauer 8/10 5943 days 1%
Kevin and Teresa 8/10 5944 days 1%
Samantha Piekuta 4/10 5953 days 1%
Omar Frenchy 7/10 5953 days 1%
Bartlett nz 10/10 5961 days 1%
Chung Family 7/10 5964 days 1%
middendorp 6/10 5990 days 1%
marylus 10/10 5990 days 1%
carsteng 8/10 6000 days 1%
Melanie Bielefeld 1/10 6008 days 0%
Kathrin Thomas 4/10 6018 days 1%
canadianislandgirl 7/10 6036 days 1%
paulandcathy 8/10 6061 days 1%
NicolaW 10/10 6242 days 1%
jjakkeren 7/10 6250 days 1%
Colin Church 8/10 6250 days 1%
EricS 8/10 6262 days 1%
Christine 5/10 6263 days 1%
JohnN 8/10 6267 days 1%
NatasjaV 8/10 6268 days 1%
Edcan 8/10 6268 days 1%
Barry Smith 9/10 6270 days 1%
Siemens 8/10 6270 days 1%
Andy Baker 5/10 6270 days 1%
Judith & John Bishop 8/10 6281 days 1%
MetteK 8/10 6284 days 1%
Steven 10/10 6284 days 1%
SimonR 4/10 6284 days 1%
AdelineC 6/10 6285 days 1%
RobH 8/10 6286 days 1%
Debbie 8/10 6292 days 1%
Lucas 6/10 6293 days 1%
Anton 9/10 6297 days 1%
Terry 5/10 6297 days 1%
Brian 9/10 6299 days 1%

Adjustments

Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.

Sample Size Adjustment

No Adjustment

A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Queenstown Holiday Park Creeksyde experience has plenty of reviews and does not meet the criteria for any adjustment.

Recent Reviews Adjustment

-0.44% Adjustment

There may be an adjustment if this experience hasn't received any reviews within the last 88 days. However the Queenstown Holiday Park Creeksyde experience does not meet the criteria for any adjustment.

In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.

The Queenstown Holiday Park Creeksyde experience has been adjusted for 31 days. Adjustments are according to the following table.

Days Adjustment
… …
28 -0.40%
29 -0.42%
30 -0.43%
31 -0.44%
32 -0.46%
33 -0.47%
34 -0.49%
… …

Balancing Adjustment

1.61% Adjustment

Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.

You won't be surprised to learn that disgruntled customers are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.

We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.

Final Ranking Score

88%

The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.