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Ranking Score Explained

Hey, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.

The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!

We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?

Below you'll find details around some of the important factors that went into calculating the ranking score for Queenstown Holiday Park Creeksyde.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.

Cymen Crick's avatar

Cymen Crick

Rankers Owner

Queenstown Holiday Park Creeksyde

Valid Reviews

362 Valid Reviews

The Queenstown Holiday Park Creeksyde experience has a total of 365 reviews. There are 362 valid reviews that are included when calculating the ranking score and 3 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.

Below is the distribution of ratings for the 362 valid reviews:

Rating Count Percentage
10/10 101
28%
9/10 94
26%
8/10 72
20%
7/10 40
11%
6/10 20
6%
5/10 14
4%
4/10 10
3%
3/10 1
0%
2/10 5
1%
1/10 5
1%

81.77% Average

The raw data average (mean) for all the Queenstown Holiday Park Creeksyde valid reviews is 81.77% and is based on 362 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.

Face-to-Face Reviews

150 Face-to-Face Reviews

The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.

More about face-to-face reviews

Within the 362 valid reviews, the experience has 150 face-to-face reviews collected during interviews by our team.

Below is the distribution of ratings for the 150 face-to-face reviews:

Rating Count Percentage
10/10 35
23%
9/10 30
20%
8/10 31
21%
7/10 20
13%
6/10 13
9%
5/10 10
7%
4/10 8
5%
3/10 0
0%
2/10 1
1%
1/10 2
1%

78.13% Average

The raw data average (mean) for all the Queenstown Holiday Park Creeksyde face-to-face reviews is 78.13% and is based on 150 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.

Weighted Average

85.24%

Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.

Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.

Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.

Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.

Reviewer Rating Age Relative Weight
Richard Bennett 9/10 49 days 100%
Michael Fraser 10/10 110 days 100%
Shaun 10/10 322 days 95%
Audrey 6/10 384 days 79%
Emily 10/10 384 days 92%
Lea 8/10 445 days 88%
Kay 10/10 628 days 78%
Sebastien Gilles 1/10 628 days 32%
Fabienne 8/10 659 days 74%
Sandra Staples 8/10 688 days 72%
Amy 8/10 750 days 67%
Millie 10/10 750 days 68%
June Cormack 8/10 780 days 64%
Larissa 7/10 780 days 61%
Nicky 9/10 811 days 62%
EM 2/10 841 days 27%
Donna Harbidge 9/10 841 days 59%
Charlie 8/10 872 days 56%
Fav 2/10 933 days 23%
Alley 9/10 964 days 47%
Kilee Leblanc 7/10 994 days 42%
Charlie 9/10 994 days 44%
Katie Edser 10/10 1025 days 42%
Carrie 10/10 1025 days 42%
Niff 9/10 1025 days 41%
Josh 9/10 1025 days 41%
Courtney Gearhart 9/10 1053 days 39%
Shelly 8/10 1115 days 33%
RR 7/10 1115 days 32%
Laura Jarry 9/10 1145 days 31%
Arnon Meshoulam 10/10 1145 days 32%
Karen Parker 10/10 1176 days 29%
Eilis 9/10 1176 days 29%
Yuvin 10/10 1206 days 27%
Tania 10/10 1449 days 13%
Jim H 10/10 1449 days 13%
Nzfrank 10/10 1449 days 13%
Anita James 10/10 1602 days 8%
Tracy W 10/10 1694 days 6%
Karthik 8/10 1724 days 5%
Tash and Liam 7/10 1755 days 5%
Diana 9/10 1783 days 5%
Ange 10/10 1814 days 5%
Ogilvie family of 5 9/10 1814 days 5%
Arlene 10/10 1845 days 5%
Jim Henderson 10/10 1906 days 5%
JS 8/10 1936 days 5%
May 10/10 1967 days 5%
Vis 10/10 1967 days 5%
Holly J 7/10 1998 days 4%
David 9/10 2028 days 5%
Kelly 6/10 2028 days 4%
Robert Adler 10/10 2120 days 4%
Dieter Giesen 9/10 2149 days 4%
Andrew Barrett 10/10 2149 days 4%
Ruth 9/10 2149 days 4%
Tony Williams 2/10 2180 days 2%
Solveig 5/10 2211 days 3%
Emma 10/10 2241 days 4%
Gardner 8/10 2241 days 4%
Sarah 4/10 2241 days 3%
K&KRahimi 8/10 2241 days 4%
Ash 8/10 2272 days 4%
Adam 10/10 2272 days 4%
A&E 8/10 2272 days 4%
Eve 10/10 2302 days 4%
Andrew 8/10 2302 days 4%
Scott 8/10 2333 days 4%
Carolina 7/10 2333 days 4%
Kate 9/10 2425 days 4%
Rocket 3/10 2455 days 2%
Renee 9/10 2455 days 4%
Vicki Hoskinson 10/10 2486 days 4%
Glen Marshall UK 9/10 2486 days 4%
Mirandah 10/10 2486 days 4%
Pierre Grondin 10/10 2486 days 4%
Pat Burns 10/10 2486 days 4%
Stefan Miedzinski 9/10 2486 days 4%
Brice 4/10 2486 days 2%
Tuval Rabina 10/10 2514 days 4%
Sue145 10/10 2514 days 4%
Greg Southcombe 10/10 2514 days 4%
Pedro 10/10 2514 days 4%
Jacqui 10/10 2545 days 4%
Kath Cox 5/10 2545 days 3%
Angela Hornby 10/10 2545 days 4%
Raphaele 9/10 2576 days 4%
ian kennedy 9/10 2606 days 3%
Philip Page 10/10 2637 days 3%
Cynthia 9/10 2637 days 3%
Holly Bartholomew 7/10 2667 days 3%
Kimberly 10/10 2667 days 3%
Scooper 10/10 2667 days 3%
Kiri Edwards 9/10 2698 days 3%
Shaee 10/10 2759 days 3%
Esther 8/10 2759 days 3%
Stacey&Lindsay 10/10 2759 days 3%
Barbara Larrick 10/10 2790 days 3%
Robin 9/10 2820 days 3%
Florian 9/10 2820 days 3%
Matt 9/10 2820 days 3%
Sommer wieland 9/10 2820 days 3%
Kim Tito 10/10 2820 days 3%
Mark Lindeman 7/10 2851 days 3%
Adrian Trumper 9/10 2862 days 3%
Louis Goring-Morris 9/10 2877 days 3%
UK 50-something couple 7/10 2879 days 3%
Paul O'Sullivan 1/10 2888 days 1%
Kimina 7/10 2896 days 3%
Claire Carpenter 9/10 2921 days 3%
Tom Meulders 7/10 2923 days 3%
Megan Mosto 10/10 2931 days 3%
Rebekka Doliva 10/10 2948 days 3%
Nadene Wheatley 9/10 2960 days 3%
Rodney Morris 10/10 2974 days 3%
Joe Trigg 9/10 2982 days 3%
Sandra Jeffers 9/10 2987 days 3%
Gary Prescot 10/10 3004 days 3%
Silvia Romeiro 9/10 3017 days 3%
CARMERS 7/10 3032 days 2%
Anthony Brooker 10/10 3038 days 3%
c mccabe 9/10 3054 days 3%
Gary Wu 8/10 3084 days 2%
Brett King 7/10 3155 days 2%
Errol Iaich 6/10 3157 days 2%
Sue Thomas 6/10 3171 days 2%
Belinda Clarke 10/10 3189 days 2%
Lisa Page 9/10 3218 days 2%
Jesse Kruithoed 8/10 3225 days 2%
Arslan Ahmad 7/10 3226 days 2%
Helene 8/10 3256 days 2%
Lee Burdett 7/10 3260 days 2%
Victoria Strong 9/10 3273 days 2%
Alan Brown 8/10 3275 days 2%
Sally Roach 10/10 3275 days 2%
Nicola Barlow 10/10 3301 days 2%
Shelley Warkentin 8/10 3306 days 2%
Mike Mazur 10/10 3306 days 2%
Robert Hunt 9/10 3309 days 2%
Peter Moore 10/10 3316 days 2%
The Beans 10/10 3334 days 2%
Andrew Altman 8/10 3337 days 2%
Margo Wiltens 9/10 3359 days 2%
Russell Chan 10/10 3399 days 2%
Jenny Parker 10/10 3407 days 2%
Jochen Kunkel 10/10 3414 days 2%
Mikael Torres 8/10 3429 days 2%
Jessica Stokes 10/10 3450 days 2%
Sarah Taumoepeau 9/10 3451 days 2%
Jack Frazier 10/10 3456 days 2%
rkxtrsujumawmjlc 8/10 3513 days 2%
Pamela Hoffman 8/10 3522 days 2%
Erin Polcyn Sailer 8/10 3530 days 2%
Kate Ross 9/10 3548 days 2%
Ken Seiler 10/10 3573 days 2%
Leonard Smith 5/10 3580 days 1%
Alex Macdonald 9/10 3610 days 1%
Jacqui Deans 9/10 3641 days 1%
Eric Anderson 10/10 3658 days 1%
Avery Wong 10/10 3661 days 1%
Helen B 7/10 3664 days 1%
Klaus Moeller 1/10 3671 days 1%
Richard Kirby 9/10 3672 days 1%
Yousef Firoozan 10/10 3672 days 1%
hendrik king 7/10 3672 days 1%
Valerie Wee 9/10 3680 days 1%
Gerard Baas 9/10 3689 days 1%
Suzanne Vermeulen 8/10 3702 days 1%
Nicole 9/10 3862 days 1%
melissa heng 8/10 3916 days 1%
Vanessa 10/10 3937 days 1%
Chris 9/10 3937 days 1%
Andrew Jones 8/10 3947 days 1%
Mike Gornall 9/10 3947 days 1%
Andrew Cruickshank 9/10 3947 days 1%
Rebecca Wharton 9/10 3962 days 1%
Robert Warner 8/10 3975 days 1%
Constantin D 9/10 3987 days 1%
holidaymad from Solihull 7/10 4006 days 1%
Dunja Knaup 10/10 4007 days 1%
Rasmus Rantil 8/10 4010 days 1%
Jonathan Richter 10/10 4029 days 1%
Liz R 5/10 4037 days 1%
Lorcan Lennon 7/10 4048 days 1%
Gianpiero Rodari 9/10 4067 days 1%
Matt Dean 9/10 4098 days 1%
Sunny Sailing 6/10 4220 days 0%
Fabian Rodriguez 8/10 4220 days 0%
Shona MacDonald 10/10 4278 days 0%
Ane Didriksen 10/10 4278 days 0%
Iris Anette Berger 9/10 4278 days 0%
Chris Handley 1/10 4308 days 0%
Becky Davis 8/10 4339 days 0%
Michael Turek 9/10 4340 days 0%
Monique Monique 6/10 4340 days 0%
Ted Cole 8/10 4340 days 0%
Alacchi Moustier 8/10 4353 days 0%
Maya Bakker-deDreu 7/10 4361 days 0%
catherine welsh 6/10 4371 days 0%
GARRYBLOWER 8/10 4402 days 1%
Paul Wood 10/10 4402 days 1%
andrewmh 9/10 4402 days 1%
Nigel & Annie Dale 9/10 4432 days 1%
Helene & Peter 9/10 4432 days 1%
Julian Kemp 8/10 4432 days 1%
A Farquhar 9/10 4432 days 1%
Sandy Goh 7/10 4463 days 1%
Jade Fleming 8/10 4463 days 1%
Christin Woelk 10/10 4641 days 1%
Barbara Lee 9/10 4646 days 1%
Toomas Viilus 8/10 4673 days 1%
Maarja 10/10 4673 days 1%
Bertiethebus 9/10 4677 days 1%
Tanja Schlagermann 10/10 4679 days 1%
Patrycja Polakowska 9/10 4687 days 1%
Michael Nolan 9/10 4705 days 1%
Heather Macdonald 9/10 4705 days 1%
Jeanne Moustier 8/10 4718 days 1%
rich kiimmii 8/10 4736 days 1%
Mike Edwards 8/10 4752 days 1%
Kevin Desjandino 7/10 4754 days 1%
Al Stuart 9/10 4754 days 1%
Sharon Yates 10/10 4755 days 1%
Frans Derks 8/10 4760 days 1%
Katharina Pape 7/10 4765 days 1%
Craig Jones 9/10 4767 days 1%
Jon Barratt 8/10 4773 days 1%
Auger 9/10 4774 days 1%
Auger 9/10 4774 days 1%
Tjw 2/10 4920 days 0%
TheHoon 9/10 5011 days 1%
Robin Sable 9/10 5023 days 1%
Marc Schmiedily 9/10 5028 days 1%
Sally Gordie 10/10 5029 days 1%
James Huntzinger 9/10 5033 days 1%
E Wolfger 10/10 5034 days 1%
J Jmal 4/10 5038 days 1%
nztintin 8/10 5042 days 1%
Richard and Janet 7/10 5045 days 1%
Wright 8/10 5046 days 1%
Marilyn Melhuish 9/10 5051 days 1%
Les Barnes 5/10 5051 days 1%
Ian Bailey 6/10 5051 days 1%
Matt Kelley 7/10 5051 days 1%
Elaine 9/10 5052 days 1%
Bottoms 6/10 5052 days 1%
Hayley Atkinson 8/10 5053 days 1%
Mike & Mandy 7/10 5053 days 1%
Nico Schoots 7/10 5053 days 1%
Sabine 10/10 5054 days 1%
Kolen 10/10 5054 days 1%
Miller 9/10 5056 days 1%
Erik Poirer 10/10 5056 days 1%
Seth & Carla 7/10 5056 days 1%
Peter Putz 10/10 5056 days 1%
Gabriele Wendt 5/10 5056 days 1%
Houter 6/10 5056 days 1%
Villa 7/10 5056 days 1%
John O'Donnell 8/10 5057 days 1%
John A Jerome 4/10 5057 days 1%
Helen Chilton 10/10 5059 days 1%
John Hughes 9/10 5063 days 1%
Rainer Schnell 9/10 5063 days 1%
Steve Goodyear 5/10 5063 days 1%
Paul & Michelle Harmer 10/10 5064 days 1%
Clemens 10/10 5064 days 1%
Ursi Meier 9/10 5065 days 1%
Marco Scheiber 8/10 5065 days 1%
Colin Jenkins 7/10 5082 days 1%
Balonno 8/10 5102 days 1%
McGFarms 10/10 5102 days 1%
Les and Carole Savins 5/10 5139 days 1%
Sebastian 7/10 5142 days 1%
Sarah Graham 9/10 5163 days 1%
Therea 10/10 5376 days 1%
Kevin Morris 8/10 5380 days 1%
Sally Reeves 10/10 5387 days 1%
Kevin Wong 6/10 5390 days 1%
Thomas 5/10 5395 days 1%
alcatrazz 8/10 5397 days 1%
Katherine and Pete Smal 9/10 5398 days 1%
Fasto Maserati 10/10 5398 days 1%
Max 7/10 5399 days 1%
Armin Holle 9/10 5400 days 1%
Harry Hammond 7/10 5401 days 1%
Katie Mitchell 10/10 5408 days 1%
Eva Soerensen 6/10 5409 days 1%
Arne Kiesbye 6/10 5422 days 1%
Becky Foley 10/10 5422 days 1%
David Heads 9/10 5423 days 1%
Jol Balder 10/10 5424 days 1%
Gordon and Sue 8/10 5424 days 1%
Robert Cox 4/10 5427 days 1%
Glenn 10/10 5427 days 1%
Robert Smith 6/10 5427 days 1%
Julia 9/10 5428 days 1%
Gillian de Vries 7/10 5429 days 1%
Webster 10/10 5429 days 1%
Gordon Daniels 4/10 5431 days 1%
Ewald Waldner 9/10 5432 days 1%
Dr Dorthe Bossow 8/10 5432 days 1%
Karen Phillips 5/10 5433 days 1%
Bruce & Bonnie Childs 6/10 5435 days 1%
dollimyxture 9/10 5467 days 1%
Andrew Hammond 8/10 5559 days 1%
kristy 8/10 5589 days 1%
Lomas 10/10 5703 days 1%
BelindaT 10/10 5720 days 1%
claudian 8/10 5742 days 1%
Keita-Karen Buchanan 6/10 5759 days 1%
Margie Sammons 10/10 5761 days 1%
P.C Kool 5/10 5768 days 1%
Peter Brown 10/10 5769 days 1%
Ian Watson 10/10 5774 days 1%
Trude 10/10 5775 days 1%
Horst 9/10 5776 days 1%
Muller Weissert 6/10 5780 days 1%
Thirza & Roeland 2/10 5780 days 0%
Jenny 7/10 5781 days 1%
Jobbs 9/10 5782 days 1%
th schuermann 10/10 5783 days 1%
Yona 9/10 5787 days 1%
David Hobson 7/10 5793 days 1%
R Gilge 8/10 5797 days 1%
Susan Hitchins 4/10 5797 days 1%
Thomas Stopp 9/10 5797 days 1%
Nicole 9/10 5798 days 1%
Luternauer 8/10 5800 days 1%
Kevin and Teresa 8/10 5801 days 1%
Samantha Piekuta 4/10 5810 days 1%
Omar Frenchy 7/10 5810 days 1%
Bartlett nz 10/10 5818 days 1%
Chung Family 7/10 5821 days 1%
middendorp 6/10 5847 days 1%
marylus 10/10 5847 days 1%
carsteng 8/10 5857 days 1%
Melanie Bielefeld 1/10 5865 days 0%
Kathrin Thomas 4/10 5875 days 1%
canadianislandgirl 7/10 5893 days 1%
paulandcathy 8/10 5918 days 1%
NicolaW 10/10 6099 days 1%
jjakkeren 7/10 6107 days 1%
Colin Church 8/10 6107 days 1%
EricS 8/10 6119 days 1%
Christine 5/10 6120 days 1%
JohnN 8/10 6124 days 1%
NatasjaV 8/10 6125 days 1%
Edcan 8/10 6125 days 1%
Barry Smith 9/10 6127 days 1%
Siemens 8/10 6127 days 1%
Andy Baker 5/10 6127 days 1%
Judith & John Bishop 8/10 6138 days 1%
MetteK 8/10 6141 days 1%
Steven 10/10 6141 days 1%
SimonR 4/10 6141 days 1%
AdelineC 6/10 6142 days 1%
RobH 8/10 6143 days 1%
Debbie 8/10 6149 days 1%
Lucas 6/10 6150 days 1%
Anton 9/10 6154 days 1%
Terry 5/10 6154 days 1%
Brian 9/10 6156 days 1%

Adjustments

Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.

Sample Size Adjustment

No Adjustment

A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Queenstown Holiday Park Creeksyde experience has plenty of reviews and does not meet the criteria for any adjustment.

Recent Reviews Adjustment

-0.79% Adjustment

There may be an adjustment if this experience hasn't received any reviews within the last 41 days. However the Queenstown Holiday Park Creeksyde experience does not meet the criteria for any adjustment.

In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.

The Queenstown Holiday Park Creeksyde experience has been adjusted for 39 days. Adjustments are according to the following table.

Days Adjustment
… …
36 -0.73%
37 -0.75%
38 -0.77%
39 -0.79%
40 -0.81%
41 -0.83%
42 -0.85%
… …

Balancing Adjustment

1.93% Adjustment

Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.

You won't be surprised to learn that disgruntled customers are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.

We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.

Final Ranking Score

86%

The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.