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Ranking Score Explained

G'day, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.

The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!

We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?

Below you'll find details around some of the important factors that went into calculating the ranking score for Queenstown Holiday Park Creeksyde.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.

Cymen Crick's avatar

Cymen Crick

Rankers Owner

Queenstown Holiday Park Creeksyde

Valid Reviews

372 Valid Reviews

The Queenstown Holiday Park Creeksyde experience has a total of 375 reviews. There are 372 valid reviews that are included when calculating the ranking score and 3 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.

Below is the distribution of ratings for the 372 valid reviews:

Rating Count Percentage
10/10 106
28%
9/10 95
26%
8/10 74
20%
7/10 42
11%
6/10 20
5%
5/10 14
4%
4/10 10
3%
3/10 1
0%
2/10 5
1%
1/10 5
1%

81.96% Average

The raw data average (mean) for all the Queenstown Holiday Park Creeksyde valid reviews is 81.96% and is based on 372 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.

Face-to-Face Reviews

150 Face-to-Face Reviews

The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.

More about face-to-face reviews

Within the 372 valid reviews, the experience has 150 face-to-face reviews collected during interviews by our team.

Below is the distribution of ratings for the 150 face-to-face reviews:

Rating Count Percentage
10/10 35
23%
9/10 30
20%
8/10 31
21%
7/10 20
13%
6/10 13
9%
5/10 10
7%
4/10 8
5%
3/10 0
0%
2/10 1
1%
1/10 2
1%

78.13% Average

The raw data average (mean) for all the Queenstown Holiday Park Creeksyde face-to-face reviews is 78.13% and is based on 150 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.

Weighted Average

86.82%

Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.

Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.

Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.

Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.

Reviewer Rating Age Relative Weight
Tina Schomann 10/10 181 days 100%
Jonathan Nurse 8/10 212 days 97%
Julia Kirk 10/10 212 days 99%
Henk Slot 9/10 212 days 98%
Andrew 10/10 212 days 99%
Chelsea Yeo 8/10 212 days 97%
Dov Kotlar 10/10 240 days 99%
Nitin Agrawal 10/10 240 days 99%
Sol 7/10 302 days 90%
Richard Bennett 9/10 332 days 95%
Paul T Beisser III 7/10 332 days 89%
Michael Fraser 10/10 393 days 93%
Shaun 10/10 605 days 81%
Audrey 6/10 667 days 65%
Emily 10/10 667 days 76%
Lea 8/10 728 days 70%
Kay 10/10 911 days 54%
Sebastien Gilles 1/10 911 days 22%
Fabienne 8/10 942 days 49%
Sandra Staples 8/10 971 days 47%
Amy 8/10 1033 days 41%
Millie 10/10 1033 days 42%
June Cormack 8/10 1063 days 38%
Larissa 7/10 1063 days 36%
Nicky 9/10 1094 days 36%
EM 2/10 1124 days 15%
Donna Harbidge 9/10 1124 days 33%
Charlie 8/10 1155 days 31%
Fav 2/10 1216 days 12%
Alley 9/10 1247 days 24%
Kilee Leblanc 7/10 1277 days 21%
Charlie 9/10 1277 days 22%
Katie Edser 10/10 1308 days 21%
Carrie 10/10 1308 days 21%
Niff 9/10 1308 days 20%
Josh 9/10 1308 days 20%
Courtney Gearhart 9/10 1336 days 19%
Shelly 8/10 1398 days 15%
RR 7/10 1398 days 15%
Laura Jarry 9/10 1428 days 14%
Arnon Meshoulam 10/10 1428 days 14%
Karen Parker 10/10 1459 days 13%
Eilis 9/10 1459 days 13%
Yuvin 10/10 1489 days 12%
Tania 10/10 1732 days 6%
Jim H 10/10 1732 days 6%
Nzfrank 10/10 1732 days 6%
Anita James 10/10 1885 days 5%
Tracy W 10/10 1977 days 5%
Karthik 8/10 2007 days 5%
Tash and Liam 7/10 2038 days 4%
Diana 9/10 2066 days 5%
Ange 10/10 2097 days 4%
Ogilvie family of 5 9/10 2097 days 4%
Arlene 10/10 2128 days 4%
Jim Henderson 10/10 2189 days 4%
JS 8/10 2219 days 4%
May 10/10 2250 days 4%
Vis 10/10 2250 days 4%
Holly J 7/10 2281 days 4%
David 9/10 2311 days 4%
Kelly 6/10 2311 days 3%
Robert Adler 10/10 2403 days 4%
Dieter Giesen 9/10 2432 days 4%
Andrew Barrett 10/10 2432 days 4%
Ruth 9/10 2432 days 4%
Tony Williams 2/10 2463 days 2%
Solveig 5/10 2494 days 3%
Emma 10/10 2524 days 4%
Gardner 8/10 2524 days 4%
Sarah 4/10 2524 days 2%
K&KRahimi 8/10 2524 days 4%
Ash 8/10 2555 days 4%
Adam 10/10 2555 days 4%
A&E 8/10 2555 days 4%
Eve 10/10 2585 days 4%
Andrew 8/10 2585 days 3%
Scott 8/10 2616 days 3%
Carolina 7/10 2616 days 3%
Kate 9/10 2708 days 3%
Rocket 3/10 2738 days 2%
Renee 9/10 2738 days 3%
Vicki Hoskinson 10/10 2769 days 3%
Glen Marshall UK 9/10 2769 days 3%
Mirandah 10/10 2769 days 3%
Pierre Grondin 10/10 2769 days 3%
Pat Burns 10/10 2769 days 3%
Stefan Miedzinski 9/10 2769 days 3%
Brice 4/10 2769 days 2%
Tuval Rabina 10/10 2797 days 3%
Sue145 10/10 2797 days 3%
Greg Southcombe 10/10 2797 days 3%
Pedro 10/10 2797 days 3%
Jacqui 10/10 2828 days 3%
Kath Cox 5/10 2828 days 2%
Angela Hornby 10/10 2828 days 3%
Raphaele 9/10 2859 days 3%
ian kennedy 9/10 2889 days 3%
Philip Page 10/10 2920 days 3%
Cynthia 9/10 2920 days 3%
Holly Bartholomew 7/10 2950 days 3%
Kimberly 10/10 2950 days 3%
Scooper 10/10 2950 days 3%
Kiri Edwards 9/10 2981 days 3%
Shaee 10/10 3042 days 3%
Esther 8/10 3042 days 3%
Stacey&Lindsay 10/10 3042 days 3%
Barbara Larrick 10/10 3073 days 3%
Robin 9/10 3103 days 2%
Florian 9/10 3103 days 2%
Matt 9/10 3103 days 2%
Sommer wieland 9/10 3103 days 2%
Kim Tito 10/10 3103 days 2%
Mark Lindeman 7/10 3134 days 2%
Adrian Trumper 9/10 3145 days 2%
Louis Goring-Morris 9/10 3160 days 2%
UK 50-something couple 7/10 3162 days 2%
Paul O'Sullivan 1/10 3171 days 1%
Kimina 7/10 3179 days 2%
Claire Carpenter 9/10 3204 days 2%
Tom Meulders 7/10 3206 days 2%
Megan Mosto 10/10 3214 days 2%
Rebekka Doliva 10/10 3231 days 2%
Nadene Wheatley 9/10 3243 days 2%
Rodney Morris 10/10 3257 days 2%
Joe Trigg 9/10 3265 days 2%
Sandra Jeffers 9/10 3270 days 2%
Gary Prescot 10/10 3287 days 2%
Silvia Romeiro 9/10 3300 days 2%
CARMERS 7/10 3315 days 2%
Anthony Brooker 10/10 3321 days 2%
c mccabe 9/10 3337 days 2%
Gary Wu 8/10 3367 days 2%
Brett King 7/10 3438 days 2%
Errol Iaich 6/10 3440 days 2%
Sue Thomas 6/10 3454 days 2%
Belinda Clarke 10/10 3472 days 2%
Lisa Page 9/10 3501 days 2%
Jesse Kruithoed 8/10 3508 days 2%
Arslan Ahmad 7/10 3509 days 2%
Helene 8/10 3539 days 2%
Lee Burdett 7/10 3543 days 1%
Victoria Strong 9/10 3556 days 2%
Alan Brown 8/10 3558 days 2%
Sally Roach 10/10 3558 days 2%
Nicola Barlow 10/10 3584 days 2%
Shelley Warkentin 8/10 3589 days 1%
Mike Mazur 10/10 3589 days 2%
Robert Hunt 9/10 3592 days 1%
Peter Moore 10/10 3599 days 1%
The Beans 10/10 3617 days 1%
Andrew Altman 8/10 3620 days 1%
Margo Wiltens 9/10 3642 days 1%
Russell Chan 10/10 3682 days 1%
Jenny Parker 10/10 3690 days 1%
Jochen Kunkel 10/10 3697 days 1%
Mikael Torres 8/10 3712 days 1%
Jessica Stokes 10/10 3733 days 1%
Sarah Taumoepeau 9/10 3734 days 1%
Jack Frazier 10/10 3739 days 1%
rkxtrsujumawmjlc 8/10 3796 days 1%
Pamela Hoffman 8/10 3805 days 1%
Erin Polcyn Sailer 8/10 3813 days 1%
Kate Ross 9/10 3831 days 1%
Ken Seiler 10/10 3856 days 1%
Leonard Smith 5/10 3863 days 1%
Alex Macdonald 9/10 3893 days 1%
Jacqui Deans 9/10 3924 days 1%
Eric Anderson 10/10 3941 days 1%
Avery Wong 10/10 3944 days 1%
Helen B 7/10 3947 days 1%
Klaus Moeller 1/10 3954 days 0%
Richard Kirby 9/10 3955 days 1%
Yousef Firoozan 10/10 3955 days 1%
hendrik king 7/10 3955 days 1%
Valerie Wee 9/10 3963 days 1%
Gerard Baas 9/10 3972 days 1%
Suzanne Vermeulen 8/10 3985 days 1%
Nicole 9/10 4145 days 0%
melissa heng 8/10 4199 days 0%
Vanessa 10/10 4220 days 0%
Chris 9/10 4220 days 0%
Andrew Jones 8/10 4230 days 0%
Mike Gornall 9/10 4230 days 0%
Andrew Cruickshank 9/10 4230 days 0%
Rebecca Wharton 9/10 4245 days 0%
Robert Warner 8/10 4258 days 0%
Constantin D 9/10 4270 days 0%
holidaymad from Solihull 7/10 4289 days 0%
Dunja Knaup 10/10 4290 days 0%
Rasmus Rantil 8/10 4293 days 0%
Jonathan Richter 10/10 4312 days 0%
Liz R 5/10 4320 days 0%
Lorcan Lennon 7/10 4331 days 0%
Gianpiero Rodari 9/10 4350 days 0%
Matt Dean 9/10 4381 days 1%
Sunny Sailing 6/10 4503 days 1%
Fabian Rodriguez 8/10 4503 days 1%
Shona MacDonald 10/10 4561 days 1%
Ane Didriksen 10/10 4561 days 1%
Iris Anette Berger 9/10 4561 days 1%
Chris Handley 1/10 4591 days 0%
Becky Davis 8/10 4622 days 1%
Michael Turek 9/10 4623 days 1%
Monique Monique 6/10 4623 days 1%
Ted Cole 8/10 4623 days 1%
Alacchi Moustier 8/10 4636 days 1%
Maya Bakker-deDreu 7/10 4644 days 1%
catherine welsh 6/10 4654 days 1%
GARRYBLOWER 8/10 4685 days 1%
Paul Wood 10/10 4685 days 1%
andrewmh 9/10 4685 days 1%
Nigel & Annie Dale 9/10 4715 days 1%
Helene & Peter 9/10 4715 days 1%
Julian Kemp 8/10 4715 days 1%
A Farquhar 9/10 4715 days 1%
Sandy Goh 7/10 4746 days 1%
Jade Fleming 8/10 4746 days 1%
Christin Woelk 10/10 4924 days 1%
Barbara Lee 9/10 4929 days 1%
Toomas Viilus 8/10 4956 days 1%
Maarja 10/10 4956 days 1%
Bertiethebus 9/10 4960 days 1%
Tanja Schlagermann 10/10 4962 days 1%
Patrycja Polakowska 9/10 4970 days 1%
Michael Nolan 9/10 4988 days 1%
Heather Macdonald 9/10 4988 days 1%
Jeanne Moustier 8/10 5001 days 1%
rich kiimmii 8/10 5019 days 1%
Mike Edwards 8/10 5035 days 1%
Kevin Desjandino 7/10 5037 days 1%
Al Stuart 9/10 5037 days 1%
Sharon Yates 10/10 5038 days 1%
Frans Derks 8/10 5043 days 1%
Katharina Pape 7/10 5048 days 1%
Craig Jones 9/10 5050 days 1%
Jon Barratt 8/10 5056 days 1%
Auger 9/10 5057 days 1%
Auger 9/10 5057 days 1%
Tjw 2/10 5203 days 0%
TheHoon 9/10 5294 days 1%
Robin Sable 9/10 5306 days 1%
Marc Schmiedily 9/10 5311 days 1%
Sally Gordie 10/10 5312 days 1%
James Huntzinger 9/10 5316 days 1%
E Wolfger 10/10 5317 days 1%
J Jmal 4/10 5321 days 1%
nztintin 8/10 5325 days 1%
Richard and Janet 7/10 5328 days 1%
Wright 8/10 5329 days 1%
Marilyn Melhuish 9/10 5334 days 1%
Les Barnes 5/10 5334 days 1%
Ian Bailey 6/10 5334 days 1%
Matt Kelley 7/10 5334 days 1%
Elaine 9/10 5335 days 1%
Bottoms 6/10 5335 days 1%
Hayley Atkinson 8/10 5336 days 1%
Mike & Mandy 7/10 5336 days 1%
Nico Schoots 7/10 5336 days 1%
Sabine 10/10 5337 days 1%
Kolen 10/10 5337 days 1%
Miller 9/10 5339 days 1%
Erik Poirer 10/10 5339 days 1%
Seth & Carla 7/10 5339 days 1%
Peter Putz 10/10 5339 days 1%
Gabriele Wendt 5/10 5339 days 1%
Houter 6/10 5339 days 1%
Villa 7/10 5339 days 1%
John O'Donnell 8/10 5340 days 1%
John A Jerome 4/10 5340 days 1%
Helen Chilton 10/10 5342 days 1%
John Hughes 9/10 5346 days 1%
Rainer Schnell 9/10 5346 days 1%
Steve Goodyear 5/10 5346 days 1%
Paul & Michelle Harmer 10/10 5347 days 1%
Clemens 10/10 5347 days 1%
Ursi Meier 9/10 5348 days 1%
Marco Scheiber 8/10 5348 days 1%
Colin Jenkins 7/10 5365 days 1%
Balonno 8/10 5385 days 1%
McGFarms 10/10 5385 days 1%
Les and Carole Savins 5/10 5422 days 1%
Sebastian 7/10 5425 days 1%
Sarah Graham 9/10 5446 days 1%
Therea 10/10 5659 days 1%
Kevin Morris 8/10 5663 days 1%
Sally Reeves 10/10 5670 days 1%
Kevin Wong 6/10 5673 days 1%
Thomas 5/10 5678 days 1%
alcatrazz 8/10 5680 days 1%
Katherine and Pete Smal 9/10 5681 days 1%
Fasto Maserati 10/10 5681 days 1%
Max 7/10 5682 days 1%
Armin Holle 9/10 5683 days 1%
Harry Hammond 7/10 5684 days 1%
Katie Mitchell 10/10 5691 days 1%
Eva Soerensen 6/10 5692 days 1%
Arne Kiesbye 6/10 5705 days 1%
Becky Foley 10/10 5705 days 1%
David Heads 9/10 5706 days 1%
Jol Balder 10/10 5707 days 1%
Gordon and Sue 8/10 5707 days 1%
Robert Cox 4/10 5710 days 1%
Glenn 10/10 5710 days 1%
Robert Smith 6/10 5710 days 1%
Julia 9/10 5711 days 1%
Gillian de Vries 7/10 5712 days 1%
Webster 10/10 5712 days 1%
Gordon Daniels 4/10 5714 days 1%
Ewald Waldner 9/10 5715 days 1%
Dr Dorthe Bossow 8/10 5715 days 1%
Karen Phillips 5/10 5716 days 1%
Bruce & Bonnie Childs 6/10 5718 days 1%
dollimyxture 9/10 5750 days 1%
Andrew Hammond 8/10 5842 days 1%
kristy 8/10 5872 days 1%
Lomas 10/10 5986 days 1%
BelindaT 10/10 6003 days 1%
claudian 8/10 6025 days 1%
Keita-Karen Buchanan 6/10 6042 days 1%
Margie Sammons 10/10 6044 days 1%
P.C Kool 5/10 6051 days 1%
Peter Brown 10/10 6052 days 1%
Ian Watson 10/10 6057 days 1%
Trude 10/10 6058 days 1%
Horst 9/10 6059 days 1%
Muller Weissert 6/10 6063 days 1%
Thirza & Roeland 2/10 6063 days 0%
Jenny 7/10 6064 days 1%
Jobbs 9/10 6065 days 1%
th schuermann 10/10 6066 days 1%
Yona 9/10 6070 days 1%
David Hobson 7/10 6076 days 1%
R Gilge 8/10 6080 days 1%
Susan Hitchins 4/10 6080 days 1%
Thomas Stopp 9/10 6080 days 1%
Nicole 9/10 6081 days 1%
Luternauer 8/10 6083 days 1%
Kevin and Teresa 8/10 6084 days 1%
Samantha Piekuta 4/10 6093 days 1%
Omar Frenchy 7/10 6093 days 1%
Bartlett nz 10/10 6101 days 1%
Chung Family 7/10 6104 days 1%
middendorp 6/10 6130 days 1%
marylus 10/10 6130 days 1%
carsteng 8/10 6140 days 1%
Melanie Bielefeld 1/10 6148 days 0%
Kathrin Thomas 4/10 6158 days 1%
canadianislandgirl 7/10 6176 days 1%
paulandcathy 8/10 6201 days 1%
NicolaW 10/10 6382 days 1%
jjakkeren 7/10 6390 days 1%
Colin Church 8/10 6390 days 1%
EricS 8/10 6402 days 1%
Christine 5/10 6403 days 1%
JohnN 8/10 6407 days 1%
NatasjaV 8/10 6408 days 1%
Edcan 8/10 6408 days 1%
Barry Smith 9/10 6410 days 1%
Siemens 8/10 6410 days 1%
Andy Baker 5/10 6410 days 1%
Judith & John Bishop 8/10 6421 days 1%
MetteK 8/10 6424 days 1%
Steven 10/10 6424 days 1%
SimonR 4/10 6424 days 1%
AdelineC 6/10 6425 days 1%
RobH 8/10 6426 days 1%
Debbie 8/10 6432 days 1%
Lucas 6/10 6433 days 1%
Anton 9/10 6437 days 1%
Terry 5/10 6437 days 1%
Brian 9/10 6439 days 1%

Adjustments

Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.

Sample Size Adjustment

No Adjustment

A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Queenstown Holiday Park Creeksyde experience has plenty of reviews and does not meet the criteria for any adjustment.

Recent Reviews Adjustment

-2.78% Adjustment

There may be an adjustment if this experience hasn't received any reviews within the last 68 days. However the Queenstown Holiday Park Creeksyde experience does not meet the criteria for any adjustment.

In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.

The Queenstown Holiday Park Creeksyde experience has been adjusted for 172 days. Adjustments are according to the following table.

Days Adjustment
… …
169 -2.73%
170 -2.74%
171 -2.76%
172 -2.78%
173 -2.79%
174 -2.81%
175 -2.83%
… …

Balancing Adjustment

2.01% Adjustment

Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.

You won't be surprised to learn that disgruntled customers are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.

We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.

Final Ranking Score

86%

The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.