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Ranking Score Explained

G'day, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.

The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!

We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?

Below you'll find details around some of the important factors that went into calculating the ranking score for Queenstown Holiday Park Creeksyde.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.

Cymen Crick's avatar

Cymen Crick

Rankers Owner

Queenstown Holiday Park Creeksyde

Valid Reviews

372 Valid Reviews

The Queenstown Holiday Park Creeksyde experience has a total of 375 reviews. There are 372 valid reviews that are included when calculating the ranking score and 3 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.

Below is the distribution of ratings for the 372 valid reviews:

Rating Count Percentage
10/10 106
28%
9/10 95
26%
8/10 74
20%
7/10 42
11%
6/10 20
5%
5/10 14
4%
4/10 10
3%
3/10 1
0%
2/10 5
1%
1/10 5
1%

81.96% Average

The raw data average (mean) for all the Queenstown Holiday Park Creeksyde valid reviews is 81.96% and is based on 372 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.

Face-to-Face Reviews

150 Face-to-Face Reviews

The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.

More about face-to-face reviews

Within the 372 valid reviews, the experience has 150 face-to-face reviews collected during interviews by our team.

Below is the distribution of ratings for the 150 face-to-face reviews:

Rating Count Percentage
10/10 35
23%
9/10 30
20%
8/10 31
21%
7/10 20
13%
6/10 13
9%
5/10 10
7%
4/10 8
5%
3/10 0
0%
2/10 1
1%
1/10 2
1%

78.13% Average

The raw data average (mean) for all the Queenstown Holiday Park Creeksyde face-to-face reviews is 78.13% and is based on 150 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.

Weighted Average

86.74%

Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.

Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.

Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.

Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.

Reviewer Rating Age Relative Weight
Tina Schomann 10/10 141 days 100%
Jonathan Nurse 8/10 172 days 97%
Julia Kirk 10/10 172 days 99%
Henk Slot 9/10 172 days 98%
Andrew 10/10 172 days 99%
Chelsea Yeo 8/10 172 days 97%
Dov Kotlar 10/10 200 days 99%
Nitin Agrawal 10/10 200 days 99%
Sol 7/10 262 days 90%
Richard Bennett 9/10 292 days 95%
Paul T Beisser III 7/10 292 days 90%
Michael Fraser 10/10 353 days 94%
Shaun 10/10 565 days 83%
Audrey 6/10 627 days 68%
Emily 10/10 627 days 78%
Lea 8/10 688 days 72%
Kay 10/10 871 days 57%
Sebastien Gilles 1/10 871 days 23%
Fabienne 8/10 902 days 53%
Sandra Staples 8/10 931 days 50%
Amy 8/10 993 days 44%
Millie 10/10 993 days 45%
June Cormack 8/10 1023 days 41%
Larissa 7/10 1023 days 39%
Nicky 9/10 1054 days 39%
EM 2/10 1084 days 17%
Donna Harbidge 9/10 1084 days 36%
Charlie 8/10 1115 days 33%
Fav 2/10 1176 days 13%
Alley 9/10 1207 days 27%
Kilee Leblanc 7/10 1237 days 23%
Charlie 9/10 1237 days 25%
Katie Edser 10/10 1268 days 23%
Carrie 10/10 1268 days 23%
Niff 9/10 1268 days 23%
Josh 9/10 1268 days 23%
Courtney Gearhart 9/10 1296 days 21%
Shelly 8/10 1358 days 17%
RR 7/10 1358 days 16%
Laura Jarry 9/10 1388 days 16%
Arnon Meshoulam 10/10 1388 days 16%
Karen Parker 10/10 1419 days 15%
Eilis 9/10 1419 days 14%
Yuvin 10/10 1449 days 13%
Tania 10/10 1692 days 6%
Jim H 10/10 1692 days 6%
Nzfrank 10/10 1692 days 6%
Anita James 10/10 1845 days 5%
Tracy W 10/10 1937 days 5%
Karthik 8/10 1967 days 5%
Tash and Liam 7/10 1998 days 4%
Diana 9/10 2026 days 5%
Ange 10/10 2057 days 5%
Ogilvie family of 5 9/10 2057 days 4%
Arlene 10/10 2088 days 4%
Jim Henderson 10/10 2149 days 4%
JS 8/10 2179 days 4%
May 10/10 2210 days 4%
Vis 10/10 2210 days 4%
Holly J 7/10 2241 days 4%
David 9/10 2271 days 4%
Kelly 6/10 2271 days 4%
Robert Adler 10/10 2363 days 4%
Dieter Giesen 9/10 2392 days 4%
Andrew Barrett 10/10 2392 days 4%
Ruth 9/10 2392 days 4%
Tony Williams 2/10 2423 days 2%
Solveig 5/10 2454 days 3%
Emma 10/10 2484 days 4%
Gardner 8/10 2484 days 4%
Sarah 4/10 2484 days 2%
K&KRahimi 8/10 2484 days 4%
Ash 8/10 2515 days 4%
Adam 10/10 2515 days 4%
A&E 8/10 2515 days 4%
Eve 10/10 2545 days 4%
Andrew 8/10 2545 days 3%
Scott 8/10 2576 days 3%
Carolina 7/10 2576 days 3%
Kate 9/10 2668 days 3%
Rocket 3/10 2698 days 2%
Renee 9/10 2698 days 3%
Vicki Hoskinson 10/10 2729 days 3%
Glen Marshall UK 9/10 2729 days 3%
Mirandah 10/10 2729 days 3%
Pierre Grondin 10/10 2729 days 3%
Pat Burns 10/10 2729 days 3%
Stefan Miedzinski 9/10 2729 days 3%
Brice 4/10 2729 days 2%
Tuval Rabina 10/10 2757 days 3%
Sue145 10/10 2757 days 3%
Greg Southcombe 10/10 2757 days 3%
Pedro 10/10 2757 days 3%
Jacqui 10/10 2788 days 3%
Kath Cox 5/10 2788 days 2%
Angela Hornby 10/10 2788 days 3%
Raphaele 9/10 2819 days 3%
ian kennedy 9/10 2849 days 3%
Philip Page 10/10 2880 days 3%
Cynthia 9/10 2880 days 3%
Holly Bartholomew 7/10 2910 days 3%
Kimberly 10/10 2910 days 3%
Scooper 10/10 2910 days 3%
Kiri Edwards 9/10 2941 days 3%
Shaee 10/10 3002 days 3%
Esther 8/10 3002 days 3%
Stacey&Lindsay 10/10 3002 days 3%
Barbara Larrick 10/10 3033 days 3%
Robin 9/10 3063 days 3%
Florian 9/10 3063 days 3%
Matt 9/10 3063 days 3%
Sommer wieland 9/10 3063 days 3%
Kim Tito 10/10 3063 days 3%
Mark Lindeman 7/10 3094 days 2%
Adrian Trumper 9/10 3105 days 2%
Louis Goring-Morris 9/10 3120 days 2%
UK 50-something couple 7/10 3122 days 2%
Paul O'Sullivan 1/10 3131 days 1%
Kimina 7/10 3139 days 2%
Claire Carpenter 9/10 3164 days 2%
Tom Meulders 7/10 3166 days 2%
Megan Mosto 10/10 3174 days 2%
Rebekka Doliva 10/10 3191 days 2%
Nadene Wheatley 9/10 3203 days 2%
Rodney Morris 10/10 3217 days 2%
Joe Trigg 9/10 3225 days 2%
Sandra Jeffers 9/10 3230 days 2%
Gary Prescot 10/10 3247 days 2%
Silvia Romeiro 9/10 3260 days 2%
CARMERS 7/10 3275 days 2%
Anthony Brooker 10/10 3281 days 2%
c mccabe 9/10 3297 days 2%
Gary Wu 8/10 3327 days 2%
Brett King 7/10 3398 days 2%
Errol Iaich 6/10 3400 days 2%
Sue Thomas 6/10 3414 days 2%
Belinda Clarke 10/10 3432 days 2%
Lisa Page 9/10 3461 days 2%
Jesse Kruithoed 8/10 3468 days 2%
Arslan Ahmad 7/10 3469 days 2%
Helene 8/10 3499 days 2%
Lee Burdett 7/10 3503 days 2%
Victoria Strong 9/10 3516 days 2%
Alan Brown 8/10 3518 days 2%
Sally Roach 10/10 3518 days 2%
Nicola Barlow 10/10 3544 days 2%
Shelley Warkentin 8/10 3549 days 2%
Mike Mazur 10/10 3549 days 2%
Robert Hunt 9/10 3552 days 2%
Peter Moore 10/10 3559 days 2%
The Beans 10/10 3577 days 2%
Andrew Altman 8/10 3580 days 1%
Margo Wiltens 9/10 3602 days 1%
Russell Chan 10/10 3642 days 1%
Jenny Parker 10/10 3650 days 1%
Jochen Kunkel 10/10 3657 days 1%
Mikael Torres 8/10 3672 days 1%
Jessica Stokes 10/10 3693 days 1%
Sarah Taumoepeau 9/10 3694 days 1%
Jack Frazier 10/10 3699 days 1%
rkxtrsujumawmjlc 8/10 3756 days 1%
Pamela Hoffman 8/10 3765 days 1%
Erin Polcyn Sailer 8/10 3773 days 1%
Kate Ross 9/10 3791 days 1%
Ken Seiler 10/10 3816 days 1%
Leonard Smith 5/10 3823 days 1%
Alex Macdonald 9/10 3853 days 1%
Jacqui Deans 9/10 3884 days 1%
Eric Anderson 10/10 3901 days 1%
Avery Wong 10/10 3904 days 1%
Helen B 7/10 3907 days 1%
Klaus Moeller 1/10 3914 days 0%
Richard Kirby 9/10 3915 days 1%
Yousef Firoozan 10/10 3915 days 1%
hendrik king 7/10 3915 days 1%
Valerie Wee 9/10 3923 days 1%
Gerard Baas 9/10 3932 days 1%
Suzanne Vermeulen 8/10 3945 days 1%
Nicole 9/10 4105 days 0%
melissa heng 8/10 4159 days 0%
Vanessa 10/10 4180 days 0%
Chris 9/10 4180 days 0%
Andrew Jones 8/10 4190 days 0%
Mike Gornall 9/10 4190 days 0%
Andrew Cruickshank 9/10 4190 days 0%
Rebecca Wharton 9/10 4205 days 0%
Robert Warner 8/10 4218 days 0%
Constantin D 9/10 4230 days 0%
holidaymad from Solihull 7/10 4249 days 0%
Dunja Knaup 10/10 4250 days 0%
Rasmus Rantil 8/10 4253 days 0%
Jonathan Richter 10/10 4272 days 0%
Liz R 5/10 4280 days 0%
Lorcan Lennon 7/10 4291 days 0%
Gianpiero Rodari 9/10 4310 days 0%
Matt Dean 9/10 4341 days 0%
Sunny Sailing 6/10 4463 days 1%
Fabian Rodriguez 8/10 4463 days 1%
Shona MacDonald 10/10 4521 days 1%
Ane Didriksen 10/10 4521 days 1%
Iris Anette Berger 9/10 4521 days 1%
Chris Handley 1/10 4551 days 0%
Becky Davis 8/10 4582 days 1%
Michael Turek 9/10 4583 days 1%
Monique Monique 6/10 4583 days 1%
Ted Cole 8/10 4583 days 1%
Alacchi Moustier 8/10 4596 days 1%
Maya Bakker-deDreu 7/10 4604 days 1%
catherine welsh 6/10 4614 days 1%
GARRYBLOWER 8/10 4645 days 1%
Paul Wood 10/10 4645 days 1%
andrewmh 9/10 4645 days 1%
Nigel & Annie Dale 9/10 4675 days 1%
Helene & Peter 9/10 4675 days 1%
Julian Kemp 8/10 4675 days 1%
A Farquhar 9/10 4675 days 1%
Sandy Goh 7/10 4706 days 1%
Jade Fleming 8/10 4706 days 1%
Christin Woelk 10/10 4884 days 1%
Barbara Lee 9/10 4889 days 1%
Toomas Viilus 8/10 4916 days 1%
Maarja 10/10 4916 days 1%
Bertiethebus 9/10 4920 days 1%
Tanja Schlagermann 10/10 4922 days 1%
Patrycja Polakowska 9/10 4930 days 1%
Michael Nolan 9/10 4948 days 1%
Heather Macdonald 9/10 4948 days 1%
Jeanne Moustier 8/10 4961 days 1%
rich kiimmii 8/10 4979 days 1%
Mike Edwards 8/10 4995 days 1%
Kevin Desjandino 7/10 4997 days 1%
Al Stuart 9/10 4997 days 1%
Sharon Yates 10/10 4998 days 1%
Frans Derks 8/10 5003 days 1%
Katharina Pape 7/10 5008 days 1%
Craig Jones 9/10 5010 days 1%
Jon Barratt 8/10 5016 days 1%
Auger 9/10 5017 days 1%
Auger 9/10 5017 days 1%
Tjw 2/10 5163 days 0%
TheHoon 9/10 5254 days 1%
Robin Sable 9/10 5266 days 1%
Marc Schmiedily 9/10 5271 days 1%
Sally Gordie 10/10 5272 days 1%
James Huntzinger 9/10 5276 days 1%
E Wolfger 10/10 5277 days 1%
J Jmal 4/10 5281 days 1%
nztintin 8/10 5285 days 1%
Richard and Janet 7/10 5288 days 1%
Wright 8/10 5289 days 1%
Marilyn Melhuish 9/10 5294 days 1%
Les Barnes 5/10 5294 days 1%
Ian Bailey 6/10 5294 days 1%
Matt Kelley 7/10 5294 days 1%
Elaine 9/10 5295 days 1%
Bottoms 6/10 5295 days 1%
Hayley Atkinson 8/10 5296 days 1%
Mike & Mandy 7/10 5296 days 1%
Nico Schoots 7/10 5296 days 1%
Sabine 10/10 5297 days 1%
Kolen 10/10 5297 days 1%
Miller 9/10 5299 days 1%
Erik Poirer 10/10 5299 days 1%
Seth & Carla 7/10 5299 days 1%
Peter Putz 10/10 5299 days 1%
Gabriele Wendt 5/10 5299 days 1%
Houter 6/10 5299 days 1%
Villa 7/10 5299 days 1%
John O'Donnell 8/10 5300 days 1%
John A Jerome 4/10 5300 days 1%
Helen Chilton 10/10 5302 days 1%
John Hughes 9/10 5306 days 1%
Rainer Schnell 9/10 5306 days 1%
Steve Goodyear 5/10 5306 days 1%
Paul & Michelle Harmer 10/10 5307 days 1%
Clemens 10/10 5307 days 1%
Ursi Meier 9/10 5308 days 1%
Marco Scheiber 8/10 5308 days 1%
Colin Jenkins 7/10 5325 days 1%
Balonno 8/10 5345 days 1%
McGFarms 10/10 5345 days 1%
Les and Carole Savins 5/10 5382 days 1%
Sebastian 7/10 5385 days 1%
Sarah Graham 9/10 5406 days 1%
Therea 10/10 5619 days 1%
Kevin Morris 8/10 5623 days 1%
Sally Reeves 10/10 5630 days 1%
Kevin Wong 6/10 5633 days 1%
Thomas 5/10 5638 days 1%
alcatrazz 8/10 5640 days 1%
Katherine and Pete Smal 9/10 5641 days 1%
Fasto Maserati 10/10 5641 days 1%
Max 7/10 5642 days 1%
Armin Holle 9/10 5643 days 1%
Harry Hammond 7/10 5644 days 1%
Katie Mitchell 10/10 5651 days 1%
Eva Soerensen 6/10 5652 days 1%
Arne Kiesbye 6/10 5665 days 1%
Becky Foley 10/10 5665 days 1%
David Heads 9/10 5666 days 1%
Jol Balder 10/10 5667 days 1%
Gordon and Sue 8/10 5667 days 1%
Robert Cox 4/10 5670 days 1%
Glenn 10/10 5670 days 1%
Robert Smith 6/10 5670 days 1%
Julia 9/10 5671 days 1%
Gillian de Vries 7/10 5672 days 1%
Webster 10/10 5672 days 1%
Gordon Daniels 4/10 5674 days 1%
Ewald Waldner 9/10 5675 days 1%
Dr Dorthe Bossow 8/10 5675 days 1%
Karen Phillips 5/10 5676 days 1%
Bruce & Bonnie Childs 6/10 5678 days 1%
dollimyxture 9/10 5710 days 1%
Andrew Hammond 8/10 5802 days 1%
kristy 8/10 5832 days 1%
Lomas 10/10 5946 days 1%
BelindaT 10/10 5963 days 1%
claudian 8/10 5985 days 1%
Keita-Karen Buchanan 6/10 6002 days 1%
Margie Sammons 10/10 6004 days 1%
P.C Kool 5/10 6011 days 1%
Peter Brown 10/10 6012 days 1%
Ian Watson 10/10 6017 days 1%
Trude 10/10 6018 days 1%
Horst 9/10 6019 days 1%
Muller Weissert 6/10 6023 days 1%
Thirza & Roeland 2/10 6023 days 0%
Jenny 7/10 6024 days 1%
Jobbs 9/10 6025 days 1%
th schuermann 10/10 6026 days 1%
Yona 9/10 6030 days 1%
David Hobson 7/10 6036 days 1%
R Gilge 8/10 6040 days 1%
Susan Hitchins 4/10 6040 days 1%
Thomas Stopp 9/10 6040 days 1%
Nicole 9/10 6041 days 1%
Luternauer 8/10 6043 days 1%
Kevin and Teresa 8/10 6044 days 1%
Samantha Piekuta 4/10 6053 days 1%
Omar Frenchy 7/10 6053 days 1%
Bartlett nz 10/10 6061 days 1%
Chung Family 7/10 6064 days 1%
middendorp 6/10 6090 days 1%
marylus 10/10 6090 days 1%
carsteng 8/10 6100 days 1%
Melanie Bielefeld 1/10 6108 days 0%
Kathrin Thomas 4/10 6118 days 1%
canadianislandgirl 7/10 6136 days 1%
paulandcathy 8/10 6161 days 1%
NicolaW 10/10 6342 days 1%
jjakkeren 7/10 6350 days 1%
Colin Church 8/10 6350 days 1%
EricS 8/10 6362 days 1%
Christine 5/10 6363 days 1%
JohnN 8/10 6367 days 1%
NatasjaV 8/10 6368 days 1%
Edcan 8/10 6368 days 1%
Barry Smith 9/10 6370 days 1%
Siemens 8/10 6370 days 1%
Andy Baker 5/10 6370 days 1%
Judith & John Bishop 8/10 6381 days 1%
MetteK 8/10 6384 days 1%
Steven 10/10 6384 days 1%
SimonR 4/10 6384 days 1%
AdelineC 6/10 6385 days 1%
RobH 8/10 6386 days 1%
Debbie 8/10 6392 days 1%
Lucas 6/10 6393 days 1%
Anton 9/10 6397 days 1%
Terry 5/10 6397 days 1%
Brian 9/10 6399 days 1%

Adjustments

Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.

Sample Size Adjustment

No Adjustment

A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Queenstown Holiday Park Creeksyde experience has plenty of reviews and does not meet the criteria for any adjustment.

Recent Reviews Adjustment

-1.57% Adjustment

There may be an adjustment if this experience hasn't received any reviews within the last 109 days. However the Queenstown Holiday Park Creeksyde experience does not meet the criteria for any adjustment.

In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.

The Queenstown Holiday Park Creeksyde experience has been adjusted for 132 days. Adjustments are according to the following table.

Days Adjustment
… …
129 -1.54%
130 -1.55%
131 -1.56%
132 -1.57%
133 -1.58%
134 -1.59%
135 -1.61%
… …

Balancing Adjustment

1.79% Adjustment

Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.

You won't be surprised to learn that disgruntled customers are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.

We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.

Final Ranking Score

87%

The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.