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Ranking Score Explained

G'day, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.

The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!

We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?

Below you'll find details around some of the important factors that went into calculating the ranking score for Queenstown Holiday Park Creeksyde.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.

Cymen Crick's avatar

Cymen Crick

Rankers Owner

Queenstown Holiday Park Creeksyde

Valid Reviews

373 Valid Reviews

The Queenstown Holiday Park Creeksyde experience has a total of 376 reviews. There are 373 valid reviews that are included when calculating the ranking score and 3 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.

Below is the distribution of ratings for the 373 valid reviews:

Rating Count Percentage
10/10 106
28%
9/10 96
26%
8/10 74
20%
7/10 42
11%
6/10 20
5%
5/10 14
4%
4/10 10
3%
3/10 1
0%
2/10 5
1%
1/10 5
1%

81.98% Average

The raw data average (mean) for all the Queenstown Holiday Park Creeksyde valid reviews is 81.98% and is based on 373 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.

Face-to-Face Reviews

150 Face-to-Face Reviews

The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.

More about face-to-face reviews

Within the 373 valid reviews, the experience has 150 face-to-face reviews collected during interviews by our team.

Below is the distribution of ratings for the 150 face-to-face reviews:

Rating Count Percentage
10/10 35
23%
9/10 30
20%
8/10 31
21%
7/10 20
13%
6/10 13
9%
5/10 10
7%
4/10 8
5%
3/10 0
0%
2/10 1
1%
1/10 2
1%

78.13% Average

The raw data average (mean) for all the Queenstown Holiday Park Creeksyde face-to-face reviews is 78.13% and is based on 150 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.

Weighted Average

87.03%

Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.

Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.

Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.

Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.

Reviewer Rating Age Relative Weight
Matteo Francesco Balloni 9/10 39 days 100%
Tina Schomann 10/10 222 days 98%
Jonathan Nurse 8/10 253 days 95%
Julia Kirk 10/10 253 days 97%
Henk Slot 9/10 253 days 96%
Andrew 10/10 253 days 97%
Chelsea Yeo 8/10 253 days 95%
Dov Kotlar 10/10 281 days 97%
Nitin Agrawal 10/10 281 days 97%
Sol 7/10 343 days 88%
Richard Bennett 9/10 373 days 92%
Paul T Beisser III 7/10 373 days 87%
Michael Fraser 10/10 434 days 90%
Shaun 10/10 646 days 77%
Audrey 6/10 708 days 62%
Emily 10/10 708 days 72%
Lea 8/10 769 days 66%
Kay 10/10 952 days 49%
Sebastien Gilles 1/10 952 days 20%
Fabienne 8/10 983 days 45%
Sandra Staples 8/10 1012 days 42%
Amy 8/10 1074 days 37%
Millie 10/10 1074 days 38%
June Cormack 8/10 1104 days 34%
Larissa 7/10 1104 days 33%
Nicky 9/10 1135 days 32%
EM 2/10 1165 days 14%
Donna Harbidge 9/10 1165 days 30%
Charlie 8/10 1196 days 27%
Fav 2/10 1257 days 11%
Alley 9/10 1288 days 21%
Kilee Leblanc 7/10 1318 days 18%
Charlie 9/10 1318 days 20%
Katie Edser 10/10 1349 days 18%
Carrie 10/10 1349 days 18%
Niff 9/10 1349 days 18%
Josh 9/10 1349 days 18%
Courtney Gearhart 9/10 1377 days 16%
Shelly 8/10 1439 days 13%
RR 7/10 1439 days 13%
Laura Jarry 9/10 1469 days 12%
Arnon Meshoulam 10/10 1469 days 12%
Karen Parker 10/10 1500 days 11%
Eilis 9/10 1500 days 11%
Yuvin 10/10 1530 days 10%
Tania 10/10 1773 days 5%
Jim H 10/10 1773 days 5%
Nzfrank 10/10 1773 days 5%
Anita James 10/10 1926 days 5%
Tracy W 10/10 2018 days 5%
Karthik 8/10 2048 days 5%
Tash and Liam 7/10 2079 days 4%
Diana 9/10 2107 days 4%
Ange 10/10 2138 days 4%
Ogilvie family of 5 9/10 2138 days 4%
Arlene 10/10 2169 days 4%
Jim Henderson 10/10 2230 days 4%
JS 8/10 2260 days 4%
May 10/10 2291 days 4%
Vis 10/10 2291 days 4%
Holly J 7/10 2322 days 4%
David 9/10 2352 days 4%
Kelly 6/10 2352 days 3%
Robert Adler 10/10 2444 days 4%
Dieter Giesen 9/10 2473 days 4%
Andrew Barrett 10/10 2473 days 4%
Ruth 9/10 2473 days 4%
Tony Williams 2/10 2504 days 2%
Solveig 5/10 2535 days 3%
Emma 10/10 2565 days 4%
Gardner 8/10 2565 days 4%
Sarah 4/10 2565 days 2%
K&KRahimi 8/10 2565 days 4%
Ash 8/10 2596 days 3%
Adam 10/10 2596 days 4%
A&E 8/10 2596 days 3%
Eve 10/10 2626 days 3%
Andrew 8/10 2626 days 3%
Scott 8/10 2657 days 3%
Carolina 7/10 2657 days 3%
Kate 9/10 2749 days 3%
Rocket 3/10 2779 days 2%
Renee 9/10 2779 days 3%
Vicki Hoskinson 10/10 2809 days 3%
Glen Marshall UK 9/10 2810 days 3%
Mirandah 10/10 2810 days 3%
Pierre Grondin 10/10 2810 days 3%
Pat Burns 10/10 2810 days 3%
Stefan Miedzinski 9/10 2810 days 3%
Brice 4/10 2810 days 2%
Tuval Rabina 10/10 2838 days 3%
Sue145 10/10 2838 days 3%
Greg Southcombe 10/10 2838 days 3%
Pedro 10/10 2838 days 3%
Jacqui 10/10 2869 days 3%
Kath Cox 5/10 2869 days 2%
Angela Hornby 10/10 2869 days 3%
Raphaele 9/10 2900 days 3%
ian kennedy 9/10 2930 days 3%
Philip Page 10/10 2961 days 3%
Cynthia 9/10 2961 days 3%
Holly Bartholomew 7/10 2991 days 3%
Kimberly 10/10 2991 days 3%
Scooper 10/10 2991 days 3%
Kiri Edwards 9/10 3022 days 3%
Shaee 10/10 3083 days 3%
Esther 8/10 3083 days 3%
Stacey&Lindsay 10/10 3083 days 3%
Barbara Larrick 10/10 3114 days 2%
Robin 9/10 3144 days 2%
Florian 9/10 3144 days 2%
Matt 9/10 3144 days 2%
Sommer wieland 9/10 3144 days 2%
Kim Tito 10/10 3144 days 2%
Mark Lindeman 7/10 3175 days 2%
Adrian Trumper 9/10 3186 days 2%
Louis Goring-Morris 9/10 3201 days 2%
UK 50-something couple 7/10 3203 days 2%
Paul O'Sullivan 1/10 3212 days 1%
Kimina 7/10 3220 days 2%
Claire Carpenter 9/10 3245 days 2%
Tom Meulders 7/10 3247 days 2%
Megan Mosto 10/10 3255 days 2%
Rebekka Doliva 10/10 3272 days 2%
Nadene Wheatley 9/10 3284 days 2%
Rodney Morris 10/10 3298 days 2%
Joe Trigg 9/10 3306 days 2%
Sandra Jeffers 9/10 3311 days 2%
Gary Prescot 10/10 3328 days 2%
Silvia Romeiro 9/10 3341 days 2%
CARMERS 7/10 3356 days 2%
Anthony Brooker 10/10 3362 days 2%
c mccabe 9/10 3378 days 2%
Gary Wu 8/10 3408 days 2%
Brett King 7/10 3478 days 2%
Errol Iaich 6/10 3481 days 2%
Sue Thomas 6/10 3495 days 1%
Belinda Clarke 10/10 3513 days 2%
Lisa Page 9/10 3542 days 2%
Jesse Kruithoed 8/10 3549 days 2%
Arslan Ahmad 7/10 3550 days 2%
Helene 8/10 3580 days 2%
Lee Burdett 7/10 3584 days 1%
Victoria Strong 9/10 3597 days 2%
Alan Brown 8/10 3598 days 2%
Sally Roach 10/10 3599 days 2%
Nicola Barlow 10/10 3625 days 1%
Shelley Warkentin 8/10 3629 days 1%
Mike Mazur 10/10 3629 days 1%
Robert Hunt 9/10 3633 days 1%
Peter Moore 10/10 3640 days 1%
The Beans 10/10 3658 days 1%
Andrew Altman 8/10 3661 days 1%
Margo Wiltens 9/10 3683 days 1%
Russell Chan 10/10 3723 days 1%
Jenny Parker 10/10 3731 days 1%
Jochen Kunkel 10/10 3738 days 1%
Mikael Torres 8/10 3753 days 1%
Jessica Stokes 10/10 3774 days 1%
Sarah Taumoepeau 9/10 3775 days 1%
Jack Frazier 10/10 3780 days 1%
rkxtrsujumawmjlc 8/10 3837 days 1%
Pamela Hoffman 8/10 3846 days 1%
Erin Polcyn Sailer 8/10 3854 days 1%
Kate Ross 9/10 3872 days 1%
Ken Seiler 10/10 3897 days 1%
Leonard Smith 5/10 3904 days 1%
Alex Macdonald 9/10 3933 days 1%
Jacqui Deans 9/10 3964 days 1%
Eric Anderson 10/10 3982 days 1%
Avery Wong 10/10 3985 days 1%
Helen B 7/10 3988 days 1%
Klaus Moeller 1/10 3995 days 0%
Richard Kirby 9/10 3995 days 1%
Yousef Firoozan 10/10 3995 days 1%
hendrik king 7/10 3996 days 1%
Valerie Wee 9/10 4004 days 1%
Gerard Baas 9/10 4013 days 1%
Suzanne Vermeulen 8/10 4025 days 1%
Nicole 9/10 4186 days 0%
melissa heng 8/10 4239 days 0%
Vanessa 10/10 4261 days 0%
Chris 9/10 4261 days 0%
Andrew Jones 8/10 4270 days 0%
Mike Gornall 9/10 4270 days 0%
Andrew Cruickshank 9/10 4270 days 0%
Rebecca Wharton 9/10 4286 days 0%
Robert Warner 8/10 4298 days 0%
Constantin D 9/10 4311 days 0%
holidaymad from Solihull 7/10 4329 days 0%
Dunja Knaup 10/10 4331 days 0%
Rasmus Rantil 8/10 4334 days 0%
Jonathan Richter 10/10 4353 days 0%
Liz R 5/10 4360 days 0%
Lorcan Lennon 7/10 4372 days 0%
Gianpiero Rodari 9/10 4390 days 1%
Matt Dean 9/10 4421 days 1%
Sunny Sailing 6/10 4544 days 1%
Fabian Rodriguez 8/10 4544 days 1%
Shona MacDonald 10/10 4602 days 1%
Ane Didriksen 10/10 4602 days 1%
Iris Anette Berger 9/10 4602 days 1%
Chris Handley 1/10 4632 days 0%
Becky Davis 8/10 4663 days 1%
Michael Turek 9/10 4664 days 1%
Monique Monique 6/10 4664 days 1%
Ted Cole 8/10 4664 days 1%
Alacchi Moustier 8/10 4677 days 1%
Maya Bakker-deDreu 7/10 4685 days 1%
catherine welsh 6/10 4695 days 1%
GARRYBLOWER 8/10 4726 days 1%
Paul Wood 10/10 4726 days 1%
andrewmh 9/10 4726 days 1%
Nigel & Annie Dale 9/10 4756 days 1%
Helene & Peter 9/10 4756 days 1%
Julian Kemp 8/10 4756 days 1%
A Farquhar 9/10 4756 days 1%
Sandy Goh 7/10 4787 days 1%
Jade Fleming 8/10 4787 days 1%
Christin Woelk 10/10 4965 days 1%
Barbara Lee 9/10 4970 days 1%
Toomas Viilus 8/10 4997 days 1%
Maarja 10/10 4997 days 1%
Bertiethebus 9/10 5001 days 1%
Tanja Schlagermann 10/10 5003 days 1%
Patrycja Polakowska 9/10 5011 days 1%
Michael Nolan 9/10 5029 days 1%
Heather Macdonald 9/10 5029 days 1%
Jeanne Moustier 8/10 5042 days 1%
rich kiimmii 8/10 5060 days 1%
Mike Edwards 8/10 5076 days 1%
Kevin Desjandino 7/10 5078 days 1%
Al Stuart 9/10 5078 days 1%
Sharon Yates 10/10 5079 days 1%
Frans Derks 8/10 5084 days 1%
Katharina Pape 7/10 5089 days 1%
Craig Jones 9/10 5091 days 1%
Jon Barratt 8/10 5097 days 1%
Auger 9/10 5098 days 1%
Auger 9/10 5098 days 1%
Tjw 2/10 5244 days 0%
TheHoon 9/10 5335 days 1%
Robin Sable 9/10 5347 days 1%
Marc Schmiedily 9/10 5352 days 1%
Sally Gordie 10/10 5353 days 1%
James Huntzinger 9/10 5357 days 1%
E Wolfger 10/10 5358 days 1%
J Jmal 4/10 5362 days 1%
nztintin 8/10 5366 days 1%
Richard and Janet 7/10 5369 days 1%
Wright 8/10 5370 days 1%
Marilyn Melhuish 9/10 5375 days 1%
Les Barnes 5/10 5375 days 1%
Ian Bailey 6/10 5375 days 1%
Matt Kelley 7/10 5375 days 1%
Elaine 9/10 5376 days 1%
Bottoms 6/10 5376 days 1%
Hayley Atkinson 8/10 5377 days 1%
Mike & Mandy 7/10 5377 days 1%
Nico Schoots 7/10 5377 days 1%
Sabine 10/10 5378 days 1%
Kolen 10/10 5378 days 1%
Miller 9/10 5380 days 1%
Erik Poirer 10/10 5380 days 1%
Seth & Carla 7/10 5380 days 1%
Peter Putz 10/10 5380 days 1%
Gabriele Wendt 5/10 5380 days 1%
Houter 6/10 5380 days 1%
Villa 7/10 5380 days 1%
John O'Donnell 8/10 5381 days 1%
John A Jerome 4/10 5381 days 1%
Helen Chilton 10/10 5383 days 1%
John Hughes 9/10 5387 days 1%
Rainer Schnell 9/10 5387 days 1%
Steve Goodyear 5/10 5387 days 1%
Paul & Michelle Harmer 10/10 5388 days 1%
Clemens 10/10 5388 days 1%
Ursi Meier 9/10 5389 days 1%
Marco Scheiber 8/10 5389 days 1%
Colin Jenkins 7/10 5406 days 1%
Balonno 8/10 5426 days 1%
McGFarms 10/10 5426 days 1%
Les and Carole Savins 5/10 5463 days 1%
Sebastian 7/10 5466 days 1%
Sarah Graham 9/10 5487 days 1%
Therea 10/10 5700 days 1%
Kevin Morris 8/10 5704 days 1%
Sally Reeves 10/10 5711 days 1%
Kevin Wong 6/10 5714 days 1%
Thomas 5/10 5719 days 1%
alcatrazz 8/10 5721 days 1%
Katherine and Pete Smal 9/10 5722 days 1%
Fasto Maserati 10/10 5722 days 1%
Max 7/10 5723 days 1%
Armin Holle 9/10 5724 days 1%
Harry Hammond 7/10 5725 days 1%
Katie Mitchell 10/10 5732 days 1%
Eva Soerensen 6/10 5733 days 1%
Arne Kiesbye 6/10 5746 days 1%
Becky Foley 10/10 5746 days 1%
David Heads 9/10 5747 days 1%
Jol Balder 10/10 5748 days 1%
Gordon and Sue 8/10 5748 days 1%
Robert Cox 4/10 5751 days 1%
Glenn 10/10 5751 days 1%
Robert Smith 6/10 5751 days 1%
Julia 9/10 5752 days 1%
Gillian de Vries 7/10 5753 days 1%
Webster 10/10 5753 days 1%
Gordon Daniels 4/10 5755 days 1%
Ewald Waldner 9/10 5756 days 1%
Dr Dorthe Bossow 8/10 5756 days 1%
Karen Phillips 5/10 5757 days 1%
Bruce & Bonnie Childs 6/10 5759 days 1%
dollimyxture 9/10 5791 days 1%
Andrew Hammond 8/10 5883 days 1%
kristy 8/10 5913 days 1%
Lomas 10/10 6027 days 1%
BelindaT 10/10 6044 days 1%
claudian 8/10 6066 days 1%
Keita-Karen Buchanan 6/10 6083 days 1%
Margie Sammons 10/10 6085 days 1%
P.C Kool 5/10 6092 days 1%
Peter Brown 10/10 6093 days 1%
Ian Watson 10/10 6098 days 1%
Trude 10/10 6099 days 1%
Horst 9/10 6100 days 1%
Muller Weissert 6/10 6104 days 1%
Thirza & Roeland 2/10 6104 days 0%
Jenny 7/10 6105 days 1%
Jobbs 9/10 6106 days 1%
th schuermann 10/10 6107 days 1%
Yona 9/10 6111 days 1%
David Hobson 7/10 6117 days 1%
R Gilge 8/10 6121 days 1%
Susan Hitchins 4/10 6121 days 1%
Thomas Stopp 9/10 6121 days 1%
Nicole 9/10 6122 days 1%
Luternauer 8/10 6124 days 1%
Kevin and Teresa 8/10 6125 days 1%
Samantha Piekuta 4/10 6134 days 1%
Omar Frenchy 7/10 6134 days 1%
Bartlett nz 10/10 6142 days 1%
Chung Family 7/10 6145 days 1%
middendorp 6/10 6171 days 1%
marylus 10/10 6171 days 1%
carsteng 8/10 6181 days 1%
Melanie Bielefeld 1/10 6189 days 0%
Kathrin Thomas 4/10 6199 days 1%
canadianislandgirl 7/10 6217 days 1%
paulandcathy 8/10 6242 days 1%
NicolaW 10/10 6423 days 1%
jjakkeren 7/10 6431 days 1%
Colin Church 8/10 6431 days 1%
EricS 8/10 6443 days 1%
Christine 5/10 6444 days 1%
JohnN 8/10 6448 days 1%
NatasjaV 8/10 6449 days 1%
Edcan 8/10 6449 days 1%
Barry Smith 9/10 6451 days 1%
Siemens 8/10 6451 days 1%
Andy Baker 5/10 6451 days 1%
Judith & John Bishop 8/10 6462 days 1%
MetteK 8/10 6465 days 1%
Steven 10/10 6465 days 1%
SimonR 4/10 6465 days 1%
AdelineC 6/10 6466 days 1%
RobH 8/10 6467 days 1%
Debbie 8/10 6473 days 1%
Lucas 6/10 6474 days 1%
Anton 9/10 6478 days 1%
Terry 5/10 6478 days 1%
Brian 9/10 6480 days 1%

Adjustments

Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.

Sample Size Adjustment

No Adjustment

A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Queenstown Holiday Park Creeksyde experience has plenty of reviews and does not meet the criteria for any adjustment.

Recent Reviews Adjustment

-0.59% Adjustment

There may be an adjustment if this experience hasn't received any reviews within the last 47 days. However the Queenstown Holiday Park Creeksyde experience does not meet the criteria for any adjustment.

In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.

The Queenstown Holiday Park Creeksyde experience has been adjusted for 30 days. Adjustments are according to the following table.

Days Adjustment
… …
27 -0.53%
28 -0.55%
29 -0.57%
30 -0.59%
31 -0.61%
32 -0.63%
33 -0.65%
… …

Balancing Adjustment

1.55% Adjustment

Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.

You won't be surprised to learn that disgruntled customers are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.

We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.

Final Ranking Score

88%

The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.