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Ranking Score Explained

Hi, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.

The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!

We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?

Below you'll find details around some of the important factors that went into calculating the ranking score for Queenstown Holiday Park Creeksyde.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.

Cymen Crick's avatar

Cymen Crick

Rankers Owner

Queenstown Holiday Park Creeksyde

Valid Reviews

363 Valid Reviews

The Queenstown Holiday Park Creeksyde experience has a total of 366 reviews. There are 363 valid reviews that are included when calculating the ranking score and 3 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.

Below is the distribution of ratings for the 363 valid reviews:

Rating Count Percentage
10/10 101
28%
9/10 94
26%
8/10 72
20%
7/10 41
11%
6/10 20
6%
5/10 14
4%
4/10 10
3%
3/10 1
0%
2/10 5
1%
1/10 5
1%

81.74% Average

The raw data average (mean) for all the Queenstown Holiday Park Creeksyde valid reviews is 81.74% and is based on 363 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.

Face-to-Face Reviews

150 Face-to-Face Reviews

The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.

More about face-to-face reviews

Within the 363 valid reviews, the experience has 150 face-to-face reviews collected during interviews by our team.

Below is the distribution of ratings for the 150 face-to-face reviews:

Rating Count Percentage
10/10 35
23%
9/10 30
20%
8/10 31
21%
7/10 20
13%
6/10 13
9%
5/10 10
7%
4/10 8
5%
3/10 0
0%
2/10 1
1%
1/10 2
1%

78.13% Average

The raw data average (mean) for all the Queenstown Holiday Park Creeksyde face-to-face reviews is 78.13% and is based on 150 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.

Weighted Average

84.61%

Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.

Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.

Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.

Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.

Reviewer Rating Age Relative Weight
Sol 7/10 68 days 94%
Richard Bennett 9/10 98 days 100%
Michael Fraser 10/10 159 days 100%
Shaun 10/10 371 days 93%
Audrey 6/10 433 days 78%
Emily 10/10 433 days 91%
Lea 8/10 494 days 86%
Kay 10/10 677 days 75%
Sebastien Gilles 1/10 677 days 30%
Fabienne 8/10 708 days 71%
Sandra Staples 8/10 737 days 69%
Amy 8/10 799 days 63%
Millie 10/10 799 days 65%
June Cormack 8/10 829 days 60%
Larissa 7/10 829 days 57%
Nicky 9/10 860 days 58%
EM 2/10 890 days 25%
Donna Harbidge 9/10 890 days 55%
Charlie 8/10 921 days 51%
Fav 2/10 982 days 21%
Alley 9/10 1013 days 43%
Kilee Leblanc 7/10 1043 days 38%
Charlie 9/10 1043 days 40%
Katie Edser 10/10 1074 days 38%
Carrie 10/10 1074 days 38%
Niff 9/10 1074 days 37%
Josh 9/10 1074 days 37%
Courtney Gearhart 9/10 1102 days 35%
Shelly 8/10 1164 days 30%
RR 7/10 1164 days 28%
Laura Jarry 9/10 1194 days 28%
Arnon Meshoulam 10/10 1194 days 28%
Karen Parker 10/10 1225 days 26%
Eilis 9/10 1225 days 26%
Yuvin 10/10 1255 days 24%
Tania 10/10 1498 days 11%
Jim H 10/10 1498 days 11%
Nzfrank 10/10 1498 days 11%
Anita James 10/10 1651 days 7%
Tracy W 10/10 1743 days 5%
Karthik 8/10 1773 days 5%
Tash and Liam 7/10 1804 days 5%
Diana 9/10 1832 days 5%
Ange 10/10 1863 days 5%
Ogilvie family of 5 9/10 1863 days 5%
Arlene 10/10 1894 days 5%
Jim Henderson 10/10 1955 days 5%
JS 8/10 1985 days 5%
May 10/10 2016 days 5%
Vis 10/10 2016 days 5%
Holly J 7/10 2047 days 4%
David 9/10 2077 days 5%
Kelly 6/10 2077 days 4%
Robert Adler 10/10 2169 days 4%
Dieter Giesen 9/10 2198 days 4%
Andrew Barrett 10/10 2198 days 4%
Ruth 9/10 2198 days 4%
Tony Williams 2/10 2229 days 2%
Solveig 5/10 2260 days 3%
Emma 10/10 2290 days 4%
Gardner 8/10 2290 days 4%
Sarah 4/10 2290 days 3%
K&KRahimi 8/10 2290 days 4%
Ash 8/10 2321 days 4%
Adam 10/10 2321 days 4%
A&E 8/10 2321 days 4%
Eve 10/10 2351 days 4%
Andrew 8/10 2351 days 4%
Scott 8/10 2382 days 4%
Carolina 7/10 2382 days 4%
Kate 9/10 2474 days 4%
Rocket 3/10 2504 days 2%
Renee 9/10 2504 days 4%
Vicki Hoskinson 10/10 2535 days 4%
Glen Marshall UK 9/10 2535 days 4%
Mirandah 10/10 2535 days 4%
Pierre Grondin 10/10 2535 days 4%
Pat Burns 10/10 2535 days 4%
Stefan Miedzinski 9/10 2535 days 4%
Brice 4/10 2535 days 2%
Tuval Rabina 10/10 2563 days 4%
Sue145 10/10 2563 days 4%
Greg Southcombe 10/10 2563 days 4%
Pedro 10/10 2563 days 4%
Jacqui 10/10 2594 days 4%
Kath Cox 5/10 2594 days 3%
Angela Hornby 10/10 2594 days 4%
Raphaele 9/10 2625 days 3%
ian kennedy 9/10 2655 days 3%
Philip Page 10/10 2686 days 3%
Cynthia 9/10 2686 days 3%
Holly Bartholomew 7/10 2716 days 3%
Kimberly 10/10 2716 days 3%
Scooper 10/10 2716 days 3%
Kiri Edwards 9/10 2747 days 3%
Shaee 10/10 2808 days 3%
Esther 8/10 2808 days 3%
Stacey&Lindsay 10/10 2808 days 3%
Barbara Larrick 10/10 2839 days 3%
Robin 9/10 2869 days 3%
Florian 9/10 2869 days 3%
Matt 9/10 2869 days 3%
Sommer wieland 9/10 2869 days 3%
Kim Tito 10/10 2869 days 3%
Mark Lindeman 7/10 2900 days 3%
Adrian Trumper 9/10 2911 days 3%
Louis Goring-Morris 9/10 2926 days 3%
UK 50-something couple 7/10 2928 days 3%
Paul O'Sullivan 1/10 2937 days 1%
Kimina 7/10 2945 days 3%
Claire Carpenter 9/10 2970 days 3%
Tom Meulders 7/10 2972 days 3%
Megan Mosto 10/10 2980 days 3%
Rebekka Doliva 10/10 2997 days 3%
Nadene Wheatley 9/10 3009 days 3%
Rodney Morris 10/10 3023 days 3%
Joe Trigg 9/10 3031 days 3%
Sandra Jeffers 9/10 3036 days 3%
Gary Prescot 10/10 3053 days 3%
Silvia Romeiro 9/10 3066 days 3%
CARMERS 7/10 3081 days 2%
Anthony Brooker 10/10 3087 days 3%
c mccabe 9/10 3103 days 2%
Gary Wu 8/10 3133 days 2%
Brett King 7/10 3204 days 2%
Errol Iaich 6/10 3206 days 2%
Sue Thomas 6/10 3220 days 2%
Belinda Clarke 10/10 3238 days 2%
Lisa Page 9/10 3267 days 2%
Jesse Kruithoed 8/10 3274 days 2%
Arslan Ahmad 7/10 3275 days 2%
Helene 8/10 3305 days 2%
Lee Burdett 7/10 3309 days 2%
Victoria Strong 9/10 3322 days 2%
Alan Brown 8/10 3324 days 2%
Sally Roach 10/10 3324 days 2%
Nicola Barlow 10/10 3350 days 2%
Shelley Warkentin 8/10 3355 days 2%
Mike Mazur 10/10 3355 days 2%
Robert Hunt 9/10 3358 days 2%
Peter Moore 10/10 3365 days 2%
The Beans 10/10 3383 days 2%
Andrew Altman 8/10 3386 days 2%
Margo Wiltens 9/10 3408 days 2%
Russell Chan 10/10 3448 days 2%
Jenny Parker 10/10 3456 days 2%
Jochen Kunkel 10/10 3463 days 2%
Mikael Torres 8/10 3478 days 2%
Jessica Stokes 10/10 3499 days 2%
Sarah Taumoepeau 9/10 3500 days 2%
Jack Frazier 10/10 3505 days 2%
rkxtrsujumawmjlc 8/10 3562 days 2%
Pamela Hoffman 8/10 3571 days 2%
Erin Polcyn Sailer 8/10 3579 days 2%
Kate Ross 9/10 3597 days 2%
Ken Seiler 10/10 3622 days 1%
Leonard Smith 5/10 3629 days 1%
Alex Macdonald 9/10 3659 days 1%
Jacqui Deans 9/10 3690 days 1%
Eric Anderson 10/10 3707 days 1%
Avery Wong 10/10 3710 days 1%
Helen B 7/10 3713 days 1%
Klaus Moeller 1/10 3720 days 1%
Richard Kirby 9/10 3721 days 1%
Yousef Firoozan 10/10 3721 days 1%
hendrik king 7/10 3721 days 1%
Valerie Wee 9/10 3729 days 1%
Gerard Baas 9/10 3738 days 1%
Suzanne Vermeulen 8/10 3751 days 1%
Nicole 9/10 3911 days 1%
melissa heng 8/10 3965 days 1%
Vanessa 10/10 3986 days 1%
Chris 9/10 3986 days 1%
Andrew Jones 8/10 3996 days 1%
Mike Gornall 9/10 3996 days 1%
Andrew Cruickshank 9/10 3996 days 1%
Rebecca Wharton 9/10 4011 days 1%
Robert Warner 8/10 4024 days 1%
Constantin D 9/10 4036 days 1%
holidaymad from Solihull 7/10 4055 days 1%
Dunja Knaup 10/10 4056 days 1%
Rasmus Rantil 8/10 4059 days 1%
Jonathan Richter 10/10 4078 days 1%
Liz R 5/10 4086 days 0%
Lorcan Lennon 7/10 4097 days 1%
Gianpiero Rodari 9/10 4116 days 1%
Matt Dean 9/10 4147 days 0%
Sunny Sailing 6/10 4269 days 0%
Fabian Rodriguez 8/10 4269 days 0%
Shona MacDonald 10/10 4327 days 0%
Ane Didriksen 10/10 4327 days 0%
Iris Anette Berger 9/10 4327 days 0%
Chris Handley 1/10 4357 days 0%
Becky Davis 8/10 4388 days 1%
Michael Turek 9/10 4389 days 1%
Monique Monique 6/10 4389 days 1%
Ted Cole 8/10 4389 days 1%
Alacchi Moustier 8/10 4402 days 1%
Maya Bakker-deDreu 7/10 4410 days 1%
catherine welsh 6/10 4420 days 1%
GARRYBLOWER 8/10 4451 days 1%
Paul Wood 10/10 4451 days 1%
andrewmh 9/10 4451 days 1%
Nigel & Annie Dale 9/10 4481 days 1%
Helene & Peter 9/10 4481 days 1%
Julian Kemp 8/10 4481 days 1%
A Farquhar 9/10 4481 days 1%
Sandy Goh 7/10 4512 days 1%
Jade Fleming 8/10 4512 days 1%
Christin Woelk 10/10 4690 days 1%
Barbara Lee 9/10 4695 days 1%
Toomas Viilus 8/10 4722 days 1%
Maarja 10/10 4722 days 1%
Bertiethebus 9/10 4726 days 1%
Tanja Schlagermann 10/10 4728 days 1%
Patrycja Polakowska 9/10 4736 days 1%
Michael Nolan 9/10 4754 days 1%
Heather Macdonald 9/10 4754 days 1%
Jeanne Moustier 8/10 4767 days 1%
rich kiimmii 8/10 4785 days 1%
Mike Edwards 8/10 4801 days 1%
Kevin Desjandino 7/10 4803 days 1%
Al Stuart 9/10 4803 days 1%
Sharon Yates 10/10 4804 days 1%
Frans Derks 8/10 4809 days 1%
Katharina Pape 7/10 4814 days 1%
Craig Jones 9/10 4816 days 1%
Jon Barratt 8/10 4822 days 1%
Auger 9/10 4823 days 1%
Auger 9/10 4823 days 1%
Tjw 2/10 4969 days 0%
TheHoon 9/10 5060 days 1%
Robin Sable 9/10 5072 days 1%
Marc Schmiedily 9/10 5077 days 1%
Sally Gordie 10/10 5078 days 1%
James Huntzinger 9/10 5082 days 1%
E Wolfger 10/10 5083 days 1%
J Jmal 4/10 5087 days 1%
nztintin 8/10 5091 days 1%
Richard and Janet 7/10 5094 days 1%
Wright 8/10 5095 days 1%
Marilyn Melhuish 9/10 5100 days 1%
Les Barnes 5/10 5100 days 1%
Ian Bailey 6/10 5100 days 1%
Matt Kelley 7/10 5100 days 1%
Elaine 9/10 5101 days 1%
Bottoms 6/10 5101 days 1%
Hayley Atkinson 8/10 5102 days 1%
Mike & Mandy 7/10 5102 days 1%
Nico Schoots 7/10 5102 days 1%
Sabine 10/10 5103 days 1%
Kolen 10/10 5103 days 1%
Miller 9/10 5105 days 1%
Erik Poirer 10/10 5105 days 1%
Seth & Carla 7/10 5105 days 1%
Peter Putz 10/10 5105 days 1%
Gabriele Wendt 5/10 5105 days 1%
Houter 6/10 5105 days 1%
Villa 7/10 5105 days 1%
John O'Donnell 8/10 5106 days 1%
John A Jerome 4/10 5106 days 1%
Helen Chilton 10/10 5108 days 1%
John Hughes 9/10 5112 days 1%
Rainer Schnell 9/10 5112 days 1%
Steve Goodyear 5/10 5112 days 1%
Paul & Michelle Harmer 10/10 5113 days 1%
Clemens 10/10 5113 days 1%
Ursi Meier 9/10 5114 days 1%
Marco Scheiber 8/10 5114 days 1%
Colin Jenkins 7/10 5131 days 1%
Balonno 8/10 5151 days 1%
McGFarms 10/10 5151 days 1%
Les and Carole Savins 5/10 5188 days 1%
Sebastian 7/10 5191 days 1%
Sarah Graham 9/10 5212 days 1%
Therea 10/10 5425 days 1%
Kevin Morris 8/10 5429 days 1%
Sally Reeves 10/10 5436 days 1%
Kevin Wong 6/10 5439 days 1%
Thomas 5/10 5444 days 1%
alcatrazz 8/10 5446 days 1%
Katherine and Pete Smal 9/10 5447 days 1%
Fasto Maserati 10/10 5447 days 1%
Max 7/10 5448 days 1%
Armin Holle 9/10 5449 days 1%
Harry Hammond 7/10 5450 days 1%
Katie Mitchell 10/10 5457 days 1%
Eva Soerensen 6/10 5458 days 1%
Arne Kiesbye 6/10 5471 days 1%
Becky Foley 10/10 5471 days 1%
David Heads 9/10 5472 days 1%
Jol Balder 10/10 5473 days 1%
Gordon and Sue 8/10 5473 days 1%
Robert Cox 4/10 5476 days 1%
Glenn 10/10 5476 days 1%
Robert Smith 6/10 5476 days 1%
Julia 9/10 5477 days 1%
Gillian de Vries 7/10 5478 days 1%
Webster 10/10 5478 days 1%
Gordon Daniels 4/10 5480 days 1%
Ewald Waldner 9/10 5481 days 1%
Dr Dorthe Bossow 8/10 5481 days 1%
Karen Phillips 5/10 5482 days 1%
Bruce & Bonnie Childs 6/10 5484 days 1%
dollimyxture 9/10 5516 days 1%
Andrew Hammond 8/10 5608 days 1%
kristy 8/10 5638 days 1%
Lomas 10/10 5752 days 1%
BelindaT 10/10 5769 days 1%
claudian 8/10 5791 days 1%
Keita-Karen Buchanan 6/10 5808 days 1%
Margie Sammons 10/10 5810 days 1%
P.C Kool 5/10 5817 days 1%
Peter Brown 10/10 5818 days 1%
Ian Watson 10/10 5823 days 1%
Trude 10/10 5824 days 1%
Horst 9/10 5825 days 1%
Muller Weissert 6/10 5829 days 1%
Thirza & Roeland 2/10 5829 days 0%
Jenny 7/10 5830 days 1%
Jobbs 9/10 5831 days 1%
th schuermann 10/10 5832 days 1%
Yona 9/10 5836 days 1%
David Hobson 7/10 5842 days 1%
R Gilge 8/10 5846 days 1%
Susan Hitchins 4/10 5846 days 1%
Thomas Stopp 9/10 5846 days 1%
Nicole 9/10 5847 days 1%
Luternauer 8/10 5849 days 1%
Kevin and Teresa 8/10 5850 days 1%
Samantha Piekuta 4/10 5859 days 1%
Omar Frenchy 7/10 5859 days 1%
Bartlett nz 10/10 5867 days 1%
Chung Family 7/10 5870 days 1%
middendorp 6/10 5896 days 1%
marylus 10/10 5896 days 1%
carsteng 8/10 5906 days 1%
Melanie Bielefeld 1/10 5914 days 0%
Kathrin Thomas 4/10 5924 days 1%
canadianislandgirl 7/10 5942 days 1%
paulandcathy 8/10 5967 days 1%
NicolaW 10/10 6148 days 1%
jjakkeren 7/10 6156 days 1%
Colin Church 8/10 6156 days 1%
EricS 8/10 6168 days 1%
Christine 5/10 6169 days 1%
JohnN 8/10 6173 days 1%
NatasjaV 8/10 6174 days 1%
Edcan 8/10 6174 days 1%
Barry Smith 9/10 6176 days 1%
Siemens 8/10 6176 days 1%
Andy Baker 5/10 6176 days 1%
Judith & John Bishop 8/10 6187 days 1%
MetteK 8/10 6190 days 1%
Steven 10/10 6190 days 1%
SimonR 4/10 6190 days 1%
AdelineC 6/10 6191 days 1%
RobH 8/10 6192 days 1%
Debbie 8/10 6198 days 1%
Lucas 6/10 6199 days 1%
Anton 9/10 6203 days 1%
Terry 5/10 6203 days 1%
Brian 9/10 6205 days 1%

Adjustments

Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.

Sample Size Adjustment

No Adjustment

A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Queenstown Holiday Park Creeksyde experience has plenty of reviews and does not meet the criteria for any adjustment.

Recent Reviews Adjustment

-0.91% Adjustment

There may be an adjustment if this experience hasn't received any reviews within the last 51 days. However the Queenstown Holiday Park Creeksyde experience does not meet the criteria for any adjustment.

In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.

The Queenstown Holiday Park Creeksyde experience has been adjusted for 44 days. Adjustments are according to the following table.

Days Adjustment
… …
41 -0.85%
42 -0.87%
43 -0.89%
44 -0.91%
45 -0.93%
46 -0.96%
47 -0.98%
… …

Balancing Adjustment

2.09% Adjustment

Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.

You won't be surprised to learn that disgruntled customers are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.

We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.

Final Ranking Score

86%

The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.