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Ranking Score Explained

G'day, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.

The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!

We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?

Below you'll find details around some of the important factors that went into calculating the ranking score for Queenstown Holiday Park Creeksyde.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.

Cymen Crick's avatar

Cymen Crick

Rankers Owner

Queenstown Holiday Park Creeksyde

Valid Reviews

372 Valid Reviews

The Queenstown Holiday Park Creeksyde experience has a total of 375 reviews. There are 372 valid reviews that are included when calculating the ranking score and 3 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.

Below is the distribution of ratings for the 372 valid reviews:

Rating Count Percentage
10/10 106
28%
9/10 95
26%
8/10 74
20%
7/10 42
11%
6/10 20
5%
5/10 14
4%
4/10 10
3%
3/10 1
0%
2/10 5
1%
1/10 5
1%

81.96% Average

The raw data average (mean) for all the Queenstown Holiday Park Creeksyde valid reviews is 81.96% and is based on 372 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.

Face-to-Face Reviews

150 Face-to-Face Reviews

The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.

More about face-to-face reviews

Within the 372 valid reviews, the experience has 150 face-to-face reviews collected during interviews by our team.

Below is the distribution of ratings for the 150 face-to-face reviews:

Rating Count Percentage
10/10 35
23%
9/10 30
20%
8/10 31
21%
7/10 20
13%
6/10 13
9%
5/10 10
7%
4/10 8
5%
3/10 0
0%
2/10 1
1%
1/10 2
1%

78.13% Average

The raw data average (mean) for all the Queenstown Holiday Park Creeksyde face-to-face reviews is 78.13% and is based on 150 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.

Weighted Average

86.66%

Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.

Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.

Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.

Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.

Reviewer Rating Age Relative Weight
Tina Schomann 10/10 101 days 100%
Jonathan Nurse 8/10 132 days 98%
Julia Kirk 10/10 132 days 100%
Henk Slot 9/10 132 days 99%
Andrew 10/10 132 days 100%
Chelsea Yeo 8/10 132 days 98%
Dov Kotlar 10/10 160 days 99%
Nitin Agrawal 10/10 160 days 99%
Sol 7/10 222 days 91%
Richard Bennett 9/10 252 days 96%
Paul T Beisser III 7/10 252 days 90%
Michael Fraser 10/10 313 days 95%
Shaun 10/10 525 days 85%
Audrey 6/10 587 days 70%
Emily 10/10 587 days 81%
Lea 8/10 648 days 75%
Kay 10/10 831 days 61%
Sebastien Gilles 1/10 831 days 25%
Fabienne 8/10 862 days 57%
Sandra Staples 8/10 891 days 54%
Amy 8/10 953 days 48%
Millie 10/10 953 days 49%
June Cormack 8/10 983 days 45%
Larissa 7/10 983 days 42%
Nicky 9/10 1014 days 42%
EM 2/10 1044 days 18%
Donna Harbidge 9/10 1044 days 40%
Charlie 8/10 1075 days 36%
Fav 2/10 1136 days 15%
Alley 9/10 1167 days 29%
Kilee Leblanc 7/10 1197 days 26%
Charlie 9/10 1197 days 27%
Katie Edser 10/10 1228 days 25%
Carrie 10/10 1228 days 25%
Niff 9/10 1228 days 25%
Josh 9/10 1228 days 25%
Courtney Gearhart 9/10 1256 days 23%
Shelly 8/10 1318 days 19%
RR 7/10 1318 days 18%
Laura Jarry 9/10 1348 days 18%
Arnon Meshoulam 10/10 1348 days 18%
Karen Parker 10/10 1379 days 16%
Eilis 9/10 1379 days 16%
Yuvin 10/10 1409 days 15%
Tania 10/10 1652 days 7%
Jim H 10/10 1652 days 7%
Nzfrank 10/10 1652 days 7%
Anita James 10/10 1805 days 5%
Tracy W 10/10 1897 days 5%
Karthik 8/10 1927 days 5%
Tash and Liam 7/10 1958 days 4%
Diana 9/10 1986 days 5%
Ange 10/10 2017 days 5%
Ogilvie family of 5 9/10 2017 days 4%
Arlene 10/10 2048 days 4%
Jim Henderson 10/10 2109 days 4%
JS 8/10 2139 days 4%
May 10/10 2170 days 4%
Vis 10/10 2170 days 4%
Holly J 7/10 2201 days 4%
David 9/10 2231 days 4%
Kelly 6/10 2231 days 3%
Robert Adler 10/10 2323 days 4%
Dieter Giesen 9/10 2352 days 4%
Andrew Barrett 10/10 2352 days 4%
Ruth 9/10 2352 days 4%
Tony Williams 2/10 2383 days 2%
Solveig 5/10 2414 days 3%
Emma 10/10 2444 days 4%
Gardner 8/10 2444 days 4%
Sarah 4/10 2444 days 2%
K&KRahimi 8/10 2444 days 4%
Ash 8/10 2475 days 4%
Adam 10/10 2475 days 4%
A&E 8/10 2475 days 4%
Eve 10/10 2505 days 4%
Andrew 8/10 2505 days 3%
Scott 8/10 2536 days 3%
Carolina 7/10 2536 days 3%
Kate 9/10 2628 days 3%
Rocket 3/10 2658 days 2%
Renee 9/10 2658 days 3%
Vicki Hoskinson 10/10 2688 days 3%
Glen Marshall UK 9/10 2689 days 3%
Mirandah 10/10 2689 days 3%
Pierre Grondin 10/10 2689 days 3%
Pat Burns 10/10 2689 days 3%
Stefan Miedzinski 9/10 2689 days 3%
Brice 4/10 2689 days 2%
Tuval Rabina 10/10 2717 days 3%
Sue145 10/10 2717 days 3%
Greg Southcombe 10/10 2717 days 3%
Pedro 10/10 2717 days 3%
Jacqui 10/10 2748 days 3%
Kath Cox 5/10 2748 days 2%
Angela Hornby 10/10 2748 days 3%
Raphaele 9/10 2779 days 3%
ian kennedy 9/10 2809 days 3%
Philip Page 10/10 2840 days 3%
Cynthia 9/10 2840 days 3%
Holly Bartholomew 7/10 2870 days 3%
Kimberly 10/10 2870 days 3%
Scooper 10/10 2870 days 3%
Kiri Edwards 9/10 2901 days 3%
Shaee 10/10 2962 days 3%
Esther 8/10 2962 days 3%
Stacey&Lindsay 10/10 2962 days 3%
Barbara Larrick 10/10 2993 days 3%
Robin 9/10 3023 days 2%
Florian 9/10 3023 days 2%
Matt 9/10 3023 days 2%
Sommer wieland 9/10 3023 days 2%
Kim Tito 10/10 3023 days 3%
Mark Lindeman 7/10 3054 days 2%
Adrian Trumper 9/10 3065 days 2%
Louis Goring-Morris 9/10 3080 days 2%
UK 50-something couple 7/10 3082 days 2%
Paul O'Sullivan 1/10 3091 days 1%
Kimina 7/10 3099 days 2%
Claire Carpenter 9/10 3124 days 2%
Tom Meulders 7/10 3126 days 2%
Megan Mosto 10/10 3134 days 2%
Rebekka Doliva 10/10 3151 days 2%
Nadene Wheatley 9/10 3163 days 2%
Rodney Morris 10/10 3177 days 2%
Joe Trigg 9/10 3185 days 2%
Sandra Jeffers 9/10 3190 days 2%
Gary Prescot 10/10 3207 days 2%
Silvia Romeiro 9/10 3220 days 2%
CARMERS 7/10 3235 days 2%
Anthony Brooker 10/10 3241 days 2%
c mccabe 9/10 3257 days 2%
Gary Wu 8/10 3287 days 2%
Brett King 7/10 3357 days 2%
Errol Iaich 6/10 3360 days 2%
Sue Thomas 6/10 3374 days 2%
Belinda Clarke 10/10 3392 days 2%
Lisa Page 9/10 3421 days 2%
Jesse Kruithoed 8/10 3428 days 2%
Arslan Ahmad 7/10 3429 days 2%
Helene 8/10 3459 days 2%
Lee Burdett 7/10 3463 days 2%
Victoria Strong 9/10 3476 days 2%
Alan Brown 8/10 3477 days 2%
Sally Roach 10/10 3478 days 2%
Nicola Barlow 10/10 3504 days 2%
Shelley Warkentin 8/10 3508 days 2%
Mike Mazur 10/10 3508 days 2%
Robert Hunt 9/10 3512 days 2%
Peter Moore 10/10 3519 days 2%
The Beans 10/10 3537 days 2%
Andrew Altman 8/10 3540 days 1%
Margo Wiltens 9/10 3562 days 1%
Russell Chan 10/10 3602 days 1%
Jenny Parker 10/10 3610 days 1%
Jochen Kunkel 10/10 3617 days 1%
Mikael Torres 8/10 3632 days 1%
Jessica Stokes 10/10 3653 days 1%
Sarah Taumoepeau 9/10 3654 days 1%
Jack Frazier 10/10 3659 days 1%
rkxtrsujumawmjlc 8/10 3716 days 1%
Pamela Hoffman 8/10 3725 days 1%
Erin Polcyn Sailer 8/10 3733 days 1%
Kate Ross 9/10 3751 days 1%
Ken Seiler 10/10 3776 days 1%
Leonard Smith 5/10 3783 days 1%
Alex Macdonald 9/10 3812 days 1%
Jacqui Deans 9/10 3843 days 1%
Eric Anderson 10/10 3861 days 1%
Avery Wong 10/10 3864 days 1%
Helen B 7/10 3867 days 1%
Klaus Moeller 1/10 3874 days 0%
Richard Kirby 9/10 3874 days 1%
Yousef Firoozan 10/10 3874 days 1%
hendrik king 7/10 3875 days 1%
Valerie Wee 9/10 3883 days 1%
Gerard Baas 9/10 3892 days 1%
Suzanne Vermeulen 8/10 3904 days 1%
Nicole 9/10 4065 days 0%
melissa heng 8/10 4118 days 0%
Vanessa 10/10 4140 days 0%
Chris 9/10 4140 days 0%
Andrew Jones 8/10 4149 days 0%
Mike Gornall 9/10 4149 days 0%
Andrew Cruickshank 9/10 4149 days 0%
Rebecca Wharton 9/10 4165 days 0%
Robert Warner 8/10 4177 days 0%
Constantin D 9/10 4190 days 0%
holidaymad from Solihull 7/10 4208 days 0%
Dunja Knaup 10/10 4210 days 0%
Rasmus Rantil 8/10 4213 days 0%
Jonathan Richter 10/10 4232 days 0%
Liz R 5/10 4239 days 0%
Lorcan Lennon 7/10 4251 days 0%
Gianpiero Rodari 9/10 4269 days 0%
Matt Dean 9/10 4300 days 0%
Sunny Sailing 6/10 4423 days 1%
Fabian Rodriguez 8/10 4423 days 1%
Shona MacDonald 10/10 4481 days 1%
Ane Didriksen 10/10 4481 days 1%
Iris Anette Berger 9/10 4481 days 1%
Chris Handley 1/10 4511 days 0%
Becky Davis 8/10 4542 days 1%
Michael Turek 9/10 4543 days 1%
Monique Monique 6/10 4543 days 1%
Ted Cole 8/10 4543 days 1%
Alacchi Moustier 8/10 4556 days 1%
Maya Bakker-deDreu 7/10 4564 days 1%
catherine welsh 6/10 4574 days 1%
GARRYBLOWER 8/10 4605 days 1%
Paul Wood 10/10 4605 days 1%
andrewmh 9/10 4605 days 1%
Nigel & Annie Dale 9/10 4635 days 1%
Helene & Peter 9/10 4635 days 1%
Julian Kemp 8/10 4635 days 1%
A Farquhar 9/10 4635 days 1%
Sandy Goh 7/10 4666 days 1%
Jade Fleming 8/10 4666 days 1%
Christin Woelk 10/10 4844 days 1%
Barbara Lee 9/10 4849 days 1%
Toomas Viilus 8/10 4876 days 1%
Maarja 10/10 4876 days 1%
Bertiethebus 9/10 4880 days 1%
Tanja Schlagermann 10/10 4882 days 1%
Patrycja Polakowska 9/10 4890 days 1%
Michael Nolan 9/10 4908 days 1%
Heather Macdonald 9/10 4908 days 1%
Jeanne Moustier 8/10 4921 days 1%
rich kiimmii 8/10 4939 days 1%
Mike Edwards 8/10 4955 days 1%
Kevin Desjandino 7/10 4957 days 1%
Al Stuart 9/10 4957 days 1%
Sharon Yates 10/10 4958 days 1%
Frans Derks 8/10 4963 days 1%
Katharina Pape 7/10 4968 days 1%
Craig Jones 9/10 4970 days 1%
Jon Barratt 8/10 4976 days 1%
Auger 9/10 4977 days 1%
Auger 9/10 4977 days 1%
Tjw 2/10 5123 days 0%
TheHoon 9/10 5214 days 1%
Robin Sable 9/10 5226 days 1%
Marc Schmiedily 9/10 5231 days 1%
Sally Gordie 10/10 5232 days 1%
James Huntzinger 9/10 5236 days 1%
E Wolfger 10/10 5237 days 1%
J Jmal 4/10 5241 days 1%
nztintin 8/10 5245 days 1%
Richard and Janet 7/10 5248 days 1%
Wright 8/10 5249 days 1%
Marilyn Melhuish 9/10 5254 days 1%
Les Barnes 5/10 5254 days 1%
Ian Bailey 6/10 5254 days 1%
Matt Kelley 7/10 5254 days 1%
Elaine 9/10 5255 days 1%
Bottoms 6/10 5255 days 1%
Hayley Atkinson 8/10 5256 days 1%
Mike & Mandy 7/10 5256 days 1%
Nico Schoots 7/10 5256 days 1%
Sabine 10/10 5257 days 1%
Kolen 10/10 5257 days 1%
Miller 9/10 5259 days 1%
Erik Poirer 10/10 5259 days 1%
Seth & Carla 7/10 5259 days 1%
Peter Putz 10/10 5259 days 1%
Gabriele Wendt 5/10 5259 days 1%
Houter 6/10 5259 days 1%
Villa 7/10 5259 days 1%
John O'Donnell 8/10 5260 days 1%
John A Jerome 4/10 5260 days 1%
Helen Chilton 10/10 5262 days 1%
John Hughes 9/10 5266 days 1%
Rainer Schnell 9/10 5266 days 1%
Steve Goodyear 5/10 5266 days 1%
Paul & Michelle Harmer 10/10 5267 days 1%
Clemens 10/10 5267 days 1%
Ursi Meier 9/10 5268 days 1%
Marco Scheiber 8/10 5268 days 1%
Colin Jenkins 7/10 5285 days 1%
Balonno 8/10 5305 days 1%
McGFarms 10/10 5305 days 1%
Les and Carole Savins 5/10 5342 days 1%
Sebastian 7/10 5345 days 1%
Sarah Graham 9/10 5366 days 1%
Therea 10/10 5579 days 1%
Kevin Morris 8/10 5583 days 1%
Sally Reeves 10/10 5590 days 1%
Kevin Wong 6/10 5593 days 1%
Thomas 5/10 5598 days 1%
alcatrazz 8/10 5600 days 1%
Katherine and Pete Smal 9/10 5601 days 1%
Fasto Maserati 10/10 5601 days 1%
Max 7/10 5602 days 1%
Armin Holle 9/10 5603 days 1%
Harry Hammond 7/10 5604 days 1%
Katie Mitchell 10/10 5611 days 1%
Eva Soerensen 6/10 5612 days 1%
Arne Kiesbye 6/10 5625 days 1%
Becky Foley 10/10 5625 days 1%
David Heads 9/10 5626 days 1%
Jol Balder 10/10 5627 days 1%
Gordon and Sue 8/10 5627 days 1%
Robert Cox 4/10 5630 days 1%
Glenn 10/10 5630 days 1%
Robert Smith 6/10 5630 days 1%
Julia 9/10 5631 days 1%
Gillian de Vries 7/10 5632 days 1%
Webster 10/10 5632 days 1%
Gordon Daniels 4/10 5634 days 1%
Ewald Waldner 9/10 5635 days 1%
Dr Dorthe Bossow 8/10 5635 days 1%
Karen Phillips 5/10 5636 days 1%
Bruce & Bonnie Childs 6/10 5638 days 1%
dollimyxture 9/10 5670 days 1%
Andrew Hammond 8/10 5762 days 1%
kristy 8/10 5792 days 1%
Lomas 10/10 5906 days 1%
BelindaT 10/10 5923 days 1%
claudian 8/10 5945 days 1%
Keita-Karen Buchanan 6/10 5962 days 1%
Margie Sammons 10/10 5964 days 1%
P.C Kool 5/10 5971 days 1%
Peter Brown 10/10 5972 days 1%
Ian Watson 10/10 5977 days 1%
Trude 10/10 5978 days 1%
Horst 9/10 5979 days 1%
Muller Weissert 6/10 5983 days 1%
Thirza & Roeland 2/10 5983 days 0%
Jenny 7/10 5984 days 1%
Jobbs 9/10 5985 days 1%
th schuermann 10/10 5986 days 1%
Yona 9/10 5990 days 1%
David Hobson 7/10 5996 days 1%
R Gilge 8/10 6000 days 1%
Susan Hitchins 4/10 6000 days 1%
Thomas Stopp 9/10 6000 days 1%
Nicole 9/10 6001 days 1%
Luternauer 8/10 6003 days 1%
Kevin and Teresa 8/10 6004 days 1%
Samantha Piekuta 4/10 6013 days 1%
Omar Frenchy 7/10 6013 days 1%
Bartlett nz 10/10 6021 days 1%
Chung Family 7/10 6024 days 1%
middendorp 6/10 6050 days 1%
marylus 10/10 6050 days 1%
carsteng 8/10 6060 days 1%
Melanie Bielefeld 1/10 6068 days 0%
Kathrin Thomas 4/10 6078 days 1%
canadianislandgirl 7/10 6096 days 1%
paulandcathy 8/10 6121 days 1%
NicolaW 10/10 6302 days 1%
jjakkeren 7/10 6310 days 1%
Colin Church 8/10 6310 days 1%
EricS 8/10 6322 days 1%
Christine 5/10 6323 days 1%
JohnN 8/10 6327 days 1%
NatasjaV 8/10 6328 days 1%
Edcan 8/10 6328 days 1%
Barry Smith 9/10 6330 days 1%
Siemens 8/10 6330 days 1%
Andy Baker 5/10 6330 days 1%
Judith & John Bishop 8/10 6341 days 1%
MetteK 8/10 6344 days 1%
Steven 10/10 6344 days 1%
SimonR 4/10 6344 days 1%
AdelineC 6/10 6345 days 1%
RobH 8/10 6346 days 1%
Debbie 8/10 6352 days 1%
Lucas 6/10 6353 days 1%
Anton 9/10 6357 days 1%
Terry 5/10 6357 days 1%
Brian 9/10 6359 days 1%

Adjustments

Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.

Sample Size Adjustment

No Adjustment

A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Queenstown Holiday Park Creeksyde experience has plenty of reviews and does not meet the criteria for any adjustment.

Recent Reviews Adjustment

-0.92% Adjustment

There may be an adjustment if this experience hasn't received any reviews within the last 125 days. However the Queenstown Holiday Park Creeksyde experience does not meet the criteria for any adjustment.

In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.

The Queenstown Holiday Park Creeksyde experience has been adjusted for 92 days. Adjustments are according to the following table.

Days Adjustment
… …
89 -0.89%
90 -0.90%
91 -0.91%
92 -0.92%
93 -0.93%
94 -0.94%
95 -0.95%
… …

Balancing Adjustment

1.68% Adjustment

Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.

You won't be surprised to learn that disgruntled customers are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.

We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.

Final Ranking Score

87%

The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.