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Ranking Score Explained

Hey, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.

The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!

We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?

Below you'll find details around some of the important factors that went into calculating the ranking score for Queenstown Holiday Park Creeksyde.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.

Cymen Crick's avatar

Cymen Crick

Rankers Owner

Queenstown Holiday Park Creeksyde

Valid Reviews

372 Valid Reviews

The Queenstown Holiday Park Creeksyde experience has a total of 375 reviews. There are 372 valid reviews that are included when calculating the ranking score and 3 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.

Below is the distribution of ratings for the 372 valid reviews:

Rating Count Percentage
10/10 106
28%
9/10 95
26%
8/10 74
20%
7/10 42
11%
6/10 20
5%
5/10 14
4%
4/10 10
3%
3/10 1
0%
2/10 5
1%
1/10 5
1%

81.96% Average

The raw data average (mean) for all the Queenstown Holiday Park Creeksyde valid reviews is 81.96% and is based on 372 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.

Face-to-Face Reviews

150 Face-to-Face Reviews

The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.

More about face-to-face reviews

Within the 372 valid reviews, the experience has 150 face-to-face reviews collected during interviews by our team.

Below is the distribution of ratings for the 150 face-to-face reviews:

Rating Count Percentage
10/10 35
23%
9/10 30
20%
8/10 31
21%
7/10 20
13%
6/10 13
9%
5/10 10
7%
4/10 8
5%
3/10 0
0%
2/10 1
1%
1/10 2
1%

78.13% Average

The raw data average (mean) for all the Queenstown Holiday Park Creeksyde face-to-face reviews is 78.13% and is based on 150 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.

Weighted Average

86.62%

Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.

Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.

Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.

Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.

Reviewer Rating Age Relative Weight
Tina Schomann 10/10 81 days 100%
Jonathan Nurse 8/10 112 days 98%
Julia Kirk 10/10 112 days 100%
Henk Slot 9/10 112 days 99%
Andrew 10/10 112 days 100%
Chelsea Yeo 8/10 112 days 98%
Dov Kotlar 10/10 140 days 99%
Nitin Agrawal 10/10 140 days 99%
Sol 7/10 202 days 91%
Richard Bennett 9/10 232 days 96%
Paul T Beisser III 7/10 232 days 91%
Michael Fraser 10/10 293 days 95%
Shaun 10/10 505 days 86%
Audrey 6/10 567 days 71%
Emily 10/10 567 days 82%
Lea 8/10 628 days 76%
Kay 10/10 811 days 63%
Sebastien Gilles 1/10 811 days 25%
Fabienne 8/10 842 days 59%
Sandra Staples 8/10 871 days 56%
Amy 8/10 933 days 49%
Millie 10/10 933 days 50%
June Cormack 8/10 963 days 47%
Larissa 7/10 963 days 44%
Nicky 9/10 994 days 44%
EM 2/10 1024 days 19%
Donna Harbidge 9/10 1024 days 41%
Charlie 8/10 1055 days 38%
Fav 2/10 1116 days 15%
Alley 9/10 1147 days 31%
Kilee Leblanc 7/10 1177 days 27%
Charlie 9/10 1177 days 29%
Katie Edser 10/10 1208 days 27%
Carrie 10/10 1208 days 27%
Niff 9/10 1208 days 26%
Josh 9/10 1208 days 26%
Courtney Gearhart 9/10 1236 days 24%
Shelly 8/10 1298 days 20%
RR 7/10 1298 days 19%
Laura Jarry 9/10 1328 days 19%
Arnon Meshoulam 10/10 1328 days 19%
Karen Parker 10/10 1359 days 17%
Eilis 9/10 1359 days 17%
Yuvin 10/10 1389 days 16%
Tania 10/10 1632 days 7%
Jim H 10/10 1632 days 7%
Nzfrank 10/10 1632 days 7%
Anita James 10/10 1785 days 5%
Tracy W 10/10 1877 days 5%
Karthik 8/10 1907 days 5%
Tash and Liam 7/10 1938 days 4%
Diana 9/10 1966 days 5%
Ange 10/10 1997 days 4%
Ogilvie family of 5 9/10 1997 days 4%
Arlene 10/10 2028 days 4%
Jim Henderson 10/10 2089 days 4%
JS 8/10 2119 days 4%
May 10/10 2150 days 4%
Vis 10/10 2150 days 4%
Holly J 7/10 2181 days 4%
David 9/10 2211 days 4%
Kelly 6/10 2211 days 3%
Robert Adler 10/10 2303 days 4%
Dieter Giesen 9/10 2332 days 4%
Andrew Barrett 10/10 2332 days 4%
Ruth 9/10 2332 days 4%
Tony Williams 2/10 2363 days 2%
Solveig 5/10 2394 days 3%
Emma 10/10 2424 days 4%
Gardner 8/10 2424 days 4%
Sarah 4/10 2424 days 2%
K&KRahimi 8/10 2424 days 4%
Ash 8/10 2455 days 4%
Adam 10/10 2455 days 4%
A&E 8/10 2455 days 4%
Eve 10/10 2485 days 4%
Andrew 8/10 2485 days 3%
Scott 8/10 2516 days 3%
Carolina 7/10 2516 days 3%
Kate 9/10 2608 days 3%
Rocket 3/10 2638 days 2%
Renee 9/10 2638 days 3%
Vicki Hoskinson 10/10 2668 days 3%
Glen Marshall UK 9/10 2669 days 3%
Mirandah 10/10 2669 days 3%
Pierre Grondin 10/10 2669 days 3%
Pat Burns 10/10 2669 days 3%
Stefan Miedzinski 9/10 2669 days 3%
Brice 4/10 2669 days 2%
Tuval Rabina 10/10 2697 days 3%
Sue145 10/10 2697 days 3%
Greg Southcombe 10/10 2697 days 3%
Pedro 10/10 2697 days 3%
Jacqui 10/10 2728 days 3%
Kath Cox 5/10 2728 days 2%
Angela Hornby 10/10 2728 days 3%
Raphaele 9/10 2759 days 3%
ian kennedy 9/10 2789 days 3%
Philip Page 10/10 2820 days 3%
Cynthia 9/10 2820 days 3%
Holly Bartholomew 7/10 2850 days 3%
Kimberly 10/10 2850 days 3%
Scooper 10/10 2850 days 3%
Kiri Edwards 9/10 2881 days 3%
Shaee 10/10 2942 days 3%
Esther 8/10 2942 days 3%
Stacey&Lindsay 10/10 2942 days 3%
Barbara Larrick 10/10 2973 days 3%
Robin 9/10 3003 days 2%
Florian 9/10 3003 days 2%
Matt 9/10 3003 days 2%
Sommer wieland 9/10 3003 days 2%
Kim Tito 10/10 3003 days 3%
Mark Lindeman 7/10 3034 days 2%
Adrian Trumper 9/10 3045 days 2%
Louis Goring-Morris 9/10 3060 days 2%
UK 50-something couple 7/10 3062 days 2%
Paul O'Sullivan 1/10 3071 days 1%
Kimina 7/10 3079 days 2%
Claire Carpenter 9/10 3104 days 2%
Tom Meulders 7/10 3106 days 2%
Megan Mosto 10/10 3114 days 2%
Rebekka Doliva 10/10 3131 days 2%
Nadene Wheatley 9/10 3143 days 2%
Rodney Morris 10/10 3157 days 2%
Joe Trigg 9/10 3165 days 2%
Sandra Jeffers 9/10 3170 days 2%
Gary Prescot 10/10 3187 days 2%
Silvia Romeiro 9/10 3200 days 2%
CARMERS 7/10 3215 days 2%
Anthony Brooker 10/10 3221 days 2%
c mccabe 9/10 3237 days 2%
Gary Wu 8/10 3267 days 2%
Brett King 7/10 3337 days 2%
Errol Iaich 6/10 3340 days 2%
Sue Thomas 6/10 3354 days 2%
Belinda Clarke 10/10 3372 days 2%
Lisa Page 9/10 3401 days 2%
Jesse Kruithoed 8/10 3408 days 2%
Arslan Ahmad 7/10 3409 days 2%
Helene 8/10 3439 days 2%
Lee Burdett 7/10 3443 days 2%
Victoria Strong 9/10 3456 days 2%
Alan Brown 8/10 3457 days 2%
Sally Roach 10/10 3458 days 2%
Nicola Barlow 10/10 3484 days 2%
Shelley Warkentin 8/10 3488 days 2%
Mike Mazur 10/10 3488 days 2%
Robert Hunt 9/10 3492 days 2%
Peter Moore 10/10 3499 days 2%
The Beans 10/10 3517 days 2%
Andrew Altman 8/10 3520 days 1%
Margo Wiltens 9/10 3542 days 1%
Russell Chan 10/10 3582 days 1%
Jenny Parker 10/10 3590 days 1%
Jochen Kunkel 10/10 3597 days 1%
Mikael Torres 8/10 3612 days 1%
Jessica Stokes 10/10 3633 days 1%
Sarah Taumoepeau 9/10 3634 days 1%
Jack Frazier 10/10 3639 days 1%
rkxtrsujumawmjlc 8/10 3696 days 1%
Pamela Hoffman 8/10 3705 days 1%
Erin Polcyn Sailer 8/10 3713 days 1%
Kate Ross 9/10 3731 days 1%
Ken Seiler 10/10 3756 days 1%
Leonard Smith 5/10 3763 days 1%
Alex Macdonald 9/10 3792 days 1%
Jacqui Deans 9/10 3823 days 1%
Eric Anderson 10/10 3841 days 1%
Avery Wong 10/10 3844 days 1%
Helen B 7/10 3847 days 1%
Klaus Moeller 1/10 3854 days 0%
Richard Kirby 9/10 3854 days 1%
Yousef Firoozan 10/10 3854 days 1%
hendrik king 7/10 3855 days 1%
Valerie Wee 9/10 3863 days 1%
Gerard Baas 9/10 3872 days 1%
Suzanne Vermeulen 8/10 3884 days 1%
Nicole 9/10 4045 days 0%
melissa heng 8/10 4098 days 0%
Vanessa 10/10 4120 days 0%
Chris 9/10 4120 days 0%
Andrew Jones 8/10 4129 days 0%
Mike Gornall 9/10 4129 days 0%
Andrew Cruickshank 9/10 4129 days 0%
Rebecca Wharton 9/10 4145 days 0%
Robert Warner 8/10 4157 days 0%
Constantin D 9/10 4170 days 0%
holidaymad from Solihull 7/10 4188 days 0%
Dunja Knaup 10/10 4190 days 0%
Rasmus Rantil 8/10 4193 days 0%
Jonathan Richter 10/10 4212 days 0%
Liz R 5/10 4219 days 0%
Lorcan Lennon 7/10 4231 days 0%
Gianpiero Rodari 9/10 4249 days 0%
Matt Dean 9/10 4280 days 0%
Sunny Sailing 6/10 4403 days 1%
Fabian Rodriguez 8/10 4403 days 1%
Shona MacDonald 10/10 4461 days 1%
Ane Didriksen 10/10 4461 days 1%
Iris Anette Berger 9/10 4461 days 1%
Chris Handley 1/10 4491 days 0%
Becky Davis 8/10 4522 days 1%
Michael Turek 9/10 4523 days 1%
Monique Monique 6/10 4523 days 1%
Ted Cole 8/10 4523 days 1%
Alacchi Moustier 8/10 4536 days 1%
Maya Bakker-deDreu 7/10 4544 days 1%
catherine welsh 6/10 4554 days 1%
GARRYBLOWER 8/10 4585 days 1%
Paul Wood 10/10 4585 days 1%
andrewmh 9/10 4585 days 1%
Nigel & Annie Dale 9/10 4615 days 1%
Helene & Peter 9/10 4615 days 1%
Julian Kemp 8/10 4615 days 1%
A Farquhar 9/10 4615 days 1%
Sandy Goh 7/10 4646 days 1%
Jade Fleming 8/10 4646 days 1%
Christin Woelk 10/10 4824 days 1%
Barbara Lee 9/10 4829 days 1%
Toomas Viilus 8/10 4856 days 1%
Maarja 10/10 4856 days 1%
Bertiethebus 9/10 4860 days 1%
Tanja Schlagermann 10/10 4862 days 1%
Patrycja Polakowska 9/10 4870 days 1%
Michael Nolan 9/10 4888 days 1%
Heather Macdonald 9/10 4888 days 1%
Jeanne Moustier 8/10 4901 days 1%
rich kiimmii 8/10 4919 days 1%
Mike Edwards 8/10 4935 days 1%
Kevin Desjandino 7/10 4937 days 1%
Al Stuart 9/10 4937 days 1%
Sharon Yates 10/10 4938 days 1%
Frans Derks 8/10 4943 days 1%
Katharina Pape 7/10 4948 days 1%
Craig Jones 9/10 4950 days 1%
Jon Barratt 8/10 4956 days 1%
Auger 9/10 4957 days 1%
Auger 9/10 4957 days 1%
Tjw 2/10 5103 days 0%
TheHoon 9/10 5194 days 1%
Robin Sable 9/10 5206 days 1%
Marc Schmiedily 9/10 5211 days 1%
Sally Gordie 10/10 5212 days 1%
James Huntzinger 9/10 5216 days 1%
E Wolfger 10/10 5217 days 1%
J Jmal 4/10 5221 days 0%
nztintin 8/10 5225 days 1%
Richard and Janet 7/10 5228 days 1%
Wright 8/10 5229 days 1%
Marilyn Melhuish 9/10 5234 days 1%
Les Barnes 5/10 5234 days 1%
Ian Bailey 6/10 5234 days 1%
Matt Kelley 7/10 5234 days 1%
Elaine 9/10 5235 days 1%
Bottoms 6/10 5235 days 1%
Hayley Atkinson 8/10 5236 days 1%
Mike & Mandy 7/10 5236 days 1%
Nico Schoots 7/10 5236 days 1%
Sabine 10/10 5237 days 1%
Kolen 10/10 5237 days 1%
Miller 9/10 5239 days 1%
Erik Poirer 10/10 5239 days 1%
Seth & Carla 7/10 5239 days 1%
Peter Putz 10/10 5239 days 1%
Gabriele Wendt 5/10 5239 days 1%
Houter 6/10 5239 days 1%
Villa 7/10 5239 days 1%
John O'Donnell 8/10 5240 days 1%
John A Jerome 4/10 5240 days 0%
Helen Chilton 10/10 5242 days 1%
John Hughes 9/10 5246 days 1%
Rainer Schnell 9/10 5246 days 1%
Steve Goodyear 5/10 5246 days 1%
Paul & Michelle Harmer 10/10 5247 days 1%
Clemens 10/10 5247 days 1%
Ursi Meier 9/10 5248 days 1%
Marco Scheiber 8/10 5248 days 1%
Colin Jenkins 7/10 5265 days 1%
Balonno 8/10 5285 days 1%
McGFarms 10/10 5285 days 1%
Les and Carole Savins 5/10 5322 days 1%
Sebastian 7/10 5325 days 1%
Sarah Graham 9/10 5346 days 1%
Therea 10/10 5559 days 1%
Kevin Morris 8/10 5563 days 1%
Sally Reeves 10/10 5570 days 1%
Kevin Wong 6/10 5573 days 1%
Thomas 5/10 5578 days 1%
alcatrazz 8/10 5580 days 1%
Katherine and Pete Smal 9/10 5581 days 1%
Fasto Maserati 10/10 5581 days 1%
Max 7/10 5582 days 1%
Armin Holle 9/10 5583 days 1%
Harry Hammond 7/10 5584 days 1%
Katie Mitchell 10/10 5591 days 1%
Eva Soerensen 6/10 5592 days 1%
Arne Kiesbye 6/10 5605 days 1%
Becky Foley 10/10 5605 days 1%
David Heads 9/10 5606 days 1%
Jol Balder 10/10 5607 days 1%
Gordon and Sue 8/10 5607 days 1%
Robert Cox 4/10 5610 days 0%
Glenn 10/10 5610 days 1%
Robert Smith 6/10 5610 days 1%
Julia 9/10 5611 days 1%
Gillian de Vries 7/10 5612 days 1%
Webster 10/10 5612 days 1%
Gordon Daniels 4/10 5614 days 0%
Ewald Waldner 9/10 5615 days 1%
Dr Dorthe Bossow 8/10 5615 days 1%
Karen Phillips 5/10 5616 days 1%
Bruce & Bonnie Childs 6/10 5618 days 1%
dollimyxture 9/10 5650 days 1%
Andrew Hammond 8/10 5742 days 1%
kristy 8/10 5772 days 1%
Lomas 10/10 5886 days 1%
BelindaT 10/10 5903 days 1%
claudian 8/10 5925 days 1%
Keita-Karen Buchanan 6/10 5942 days 1%
Margie Sammons 10/10 5944 days 1%
P.C Kool 5/10 5951 days 1%
Peter Brown 10/10 5952 days 1%
Ian Watson 10/10 5957 days 1%
Trude 10/10 5958 days 1%
Horst 9/10 5959 days 1%
Muller Weissert 6/10 5963 days 1%
Thirza & Roeland 2/10 5963 days 0%
Jenny 7/10 5964 days 1%
Jobbs 9/10 5965 days 1%
th schuermann 10/10 5966 days 1%
Yona 9/10 5970 days 1%
David Hobson 7/10 5976 days 1%
R Gilge 8/10 5980 days 1%
Susan Hitchins 4/10 5980 days 0%
Thomas Stopp 9/10 5980 days 1%
Nicole 9/10 5981 days 1%
Luternauer 8/10 5983 days 1%
Kevin and Teresa 8/10 5984 days 1%
Samantha Piekuta 4/10 5993 days 0%
Omar Frenchy 7/10 5993 days 1%
Bartlett nz 10/10 6001 days 1%
Chung Family 7/10 6004 days 1%
middendorp 6/10 6030 days 1%
marylus 10/10 6030 days 1%
carsteng 8/10 6040 days 1%
Melanie Bielefeld 1/10 6048 days 0%
Kathrin Thomas 4/10 6058 days 0%
canadianislandgirl 7/10 6076 days 1%
paulandcathy 8/10 6101 days 1%
NicolaW 10/10 6282 days 1%
jjakkeren 7/10 6290 days 1%
Colin Church 8/10 6290 days 1%
EricS 8/10 6302 days 1%
Christine 5/10 6303 days 1%
JohnN 8/10 6307 days 1%
NatasjaV 8/10 6308 days 1%
Edcan 8/10 6308 days 1%
Barry Smith 9/10 6310 days 1%
Siemens 8/10 6310 days 1%
Andy Baker 5/10 6310 days 1%
Judith & John Bishop 8/10 6321 days 1%
MetteK 8/10 6324 days 1%
Steven 10/10 6324 days 1%
SimonR 4/10 6324 days 0%
AdelineC 6/10 6325 days 1%
RobH 8/10 6326 days 1%
Debbie 8/10 6332 days 1%
Lucas 6/10 6333 days 1%
Anton 9/10 6337 days 1%
Terry 5/10 6337 days 1%
Brian 9/10 6339 days 1%

Adjustments

Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.

Sample Size Adjustment

No Adjustment

A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Queenstown Holiday Park Creeksyde experience has plenty of reviews and does not meet the criteria for any adjustment.

Recent Reviews Adjustment

-0.76% Adjustment

There may be an adjustment if this experience hasn't received any reviews within the last 119 days. However the Queenstown Holiday Park Creeksyde experience does not meet the criteria for any adjustment.

In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.

The Queenstown Holiday Park Creeksyde experience has been adjusted for 71 days. Adjustments are according to the following table.

Days Adjustment
… …
68 -0.73%
69 -0.74%
70 -0.75%
71 -0.76%
72 -0.77%
73 -0.78%
74 -0.79%
… …

Balancing Adjustment

1.66% Adjustment

Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.

You won't be surprised to learn that disgruntled customers are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.

We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.

Final Ranking Score

88%

The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.