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Ranking Score Explained

Kia ora, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.

The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!

We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?

Below you'll find details around some of the important factors that went into calculating the ranking score for Queenstown Holiday Park Creeksyde.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.

Cymen Crick's avatar

Cymen Crick

Rankers Owner

Queenstown Holiday Park Creeksyde

Valid Reviews

362 Valid Reviews

The Queenstown Holiday Park Creeksyde experience has a total of 365 reviews. There are 362 valid reviews that are included when calculating the ranking score and 3 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.

Below is the distribution of ratings for the 362 valid reviews:

Rating Count Percentage
10/10 101
28%
9/10 94
26%
8/10 72
20%
7/10 40
11%
6/10 20
6%
5/10 14
4%
4/10 10
3%
3/10 1
0%
2/10 5
1%
1/10 5
1%

81.77% Average

The raw data average (mean) for all the Queenstown Holiday Park Creeksyde valid reviews is 81.77% and is based on 362 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.

Face-to-Face Reviews

150 Face-to-Face Reviews

The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.

More about face-to-face reviews

Within the 362 valid reviews, the experience has 150 face-to-face reviews collected during interviews by our team.

Below is the distribution of ratings for the 150 face-to-face reviews:

Rating Count Percentage
10/10 35
23%
9/10 30
20%
8/10 31
21%
7/10 20
13%
6/10 13
9%
5/10 10
7%
4/10 8
5%
3/10 0
0%
2/10 1
1%
1/10 2
1%

78.13% Average

The raw data average (mean) for all the Queenstown Holiday Park Creeksyde face-to-face reviews is 78.13% and is based on 150 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.

Weighted Average

85.24%

Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.

Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.

Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.

Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.

Reviewer Rating Age Relative Weight
Richard Bennett 9/10 43 days 100%
Michael Fraser 10/10 104 days 100%
Shaun 10/10 316 days 95%
Audrey 6/10 378 days 80%
Emily 10/10 378 days 92%
Lea 8/10 439 days 88%
Kay 10/10 622 days 78%
Sebastien Gilles 1/10 622 days 32%
Fabienne 8/10 653 days 75%
Sandra Staples 8/10 682 days 72%
Amy 8/10 744 days 67%
Millie 10/10 744 days 69%
June Cormack 8/10 774 days 65%
Larissa 7/10 774 days 62%
Nicky 9/10 805 days 63%
EM 2/10 835 days 28%
Donna Harbidge 9/10 835 days 60%
Charlie 8/10 866 days 56%
Fav 2/10 927 days 23%
Alley 9/10 958 days 48%
Kilee Leblanc 7/10 988 days 42%
Charlie 9/10 988 days 45%
Katie Edser 10/10 1019 days 42%
Carrie 10/10 1019 days 42%
Niff 9/10 1019 days 42%
Josh 9/10 1019 days 42%
Courtney Gearhart 9/10 1047 days 39%
Shelly 8/10 1109 days 34%
RR 7/10 1109 days 32%
Laura Jarry 9/10 1139 days 32%
Arnon Meshoulam 10/10 1139 days 32%
Karen Parker 10/10 1170 days 30%
Eilis 9/10 1170 days 29%
Yuvin 10/10 1200 days 27%
Tania 10/10 1443 days 13%
Jim H 10/10 1443 days 13%
Nzfrank 10/10 1443 days 13%
Anita James 10/10 1596 days 8%
Tracy W 10/10 1688 days 6%
Karthik 8/10 1718 days 6%
Tash and Liam 7/10 1749 days 5%
Diana 9/10 1777 days 5%
Ange 10/10 1808 days 5%
Ogilvie family of 5 9/10 1808 days 5%
Arlene 10/10 1839 days 5%
Jim Henderson 10/10 1900 days 5%
JS 8/10 1930 days 5%
May 10/10 1961 days 5%
Vis 10/10 1961 days 5%
Holly J 7/10 1992 days 4%
David 9/10 2022 days 5%
Kelly 6/10 2022 days 4%
Robert Adler 10/10 2114 days 4%
Dieter Giesen 9/10 2143 days 4%
Andrew Barrett 10/10 2143 days 4%
Ruth 9/10 2143 days 4%
Tony Williams 2/10 2174 days 2%
Solveig 5/10 2205 days 3%
Emma 10/10 2235 days 4%
Gardner 8/10 2235 days 4%
Sarah 4/10 2235 days 3%
K&KRahimi 8/10 2235 days 4%
Ash 8/10 2266 days 4%
Adam 10/10 2266 days 4%
A&E 8/10 2266 days 4%
Eve 10/10 2296 days 4%
Andrew 8/10 2296 days 4%
Scott 8/10 2327 days 4%
Carolina 7/10 2327 days 4%
Kate 9/10 2419 days 4%
Rocket 3/10 2449 days 2%
Renee 9/10 2449 days 4%
Vicki Hoskinson 10/10 2480 days 4%
Glen Marshall UK 9/10 2480 days 4%
Mirandah 10/10 2480 days 4%
Pierre Grondin 10/10 2480 days 4%
Pat Burns 10/10 2480 days 4%
Stefan Miedzinski 9/10 2480 days 4%
Brice 4/10 2480 days 2%
Tuval Rabina 10/10 2508 days 4%
Sue145 10/10 2508 days 4%
Greg Southcombe 10/10 2508 days 4%
Pedro 10/10 2508 days 4%
Jacqui 10/10 2539 days 4%
Kath Cox 5/10 2539 days 3%
Angela Hornby 10/10 2539 days 4%
Raphaele 9/10 2570 days 4%
ian kennedy 9/10 2600 days 3%
Philip Page 10/10 2631 days 3%
Cynthia 9/10 2631 days 3%
Holly Bartholomew 7/10 2661 days 3%
Kimberly 10/10 2661 days 3%
Scooper 10/10 2661 days 3%
Kiri Edwards 9/10 2692 days 3%
Shaee 10/10 2753 days 3%
Esther 8/10 2753 days 3%
Stacey&Lindsay 10/10 2753 days 3%
Barbara Larrick 10/10 2784 days 3%
Robin 9/10 2814 days 3%
Florian 9/10 2814 days 3%
Matt 9/10 2814 days 3%
Sommer wieland 9/10 2814 days 3%
Kim Tito 10/10 2814 days 3%
Mark Lindeman 7/10 2845 days 3%
Adrian Trumper 9/10 2856 days 3%
Louis Goring-Morris 9/10 2871 days 3%
UK 50-something couple 7/10 2873 days 3%
Paul O'Sullivan 1/10 2882 days 1%
Kimina 7/10 2890 days 3%
Claire Carpenter 9/10 2915 days 3%
Tom Meulders 7/10 2917 days 3%
Megan Mosto 10/10 2925 days 3%
Rebekka Doliva 10/10 2942 days 3%
Nadene Wheatley 9/10 2954 days 3%
Rodney Morris 10/10 2968 days 3%
Joe Trigg 9/10 2976 days 3%
Sandra Jeffers 9/10 2981 days 3%
Gary Prescot 10/10 2998 days 3%
Silvia Romeiro 9/10 3011 days 3%
CARMERS 7/10 3026 days 2%
Anthony Brooker 10/10 3032 days 3%
c mccabe 9/10 3048 days 3%
Gary Wu 8/10 3078 days 2%
Brett King 7/10 3149 days 2%
Errol Iaich 6/10 3151 days 2%
Sue Thomas 6/10 3165 days 2%
Belinda Clarke 10/10 3183 days 2%
Lisa Page 9/10 3212 days 2%
Jesse Kruithoed 8/10 3219 days 2%
Arslan Ahmad 7/10 3220 days 2%
Helene 8/10 3250 days 2%
Lee Burdett 7/10 3254 days 2%
Victoria Strong 9/10 3267 days 2%
Alan Brown 8/10 3269 days 2%
Sally Roach 10/10 3269 days 2%
Nicola Barlow 10/10 3295 days 2%
Shelley Warkentin 8/10 3300 days 2%
Mike Mazur 10/10 3300 days 2%
Robert Hunt 9/10 3303 days 2%
Peter Moore 10/10 3310 days 2%
The Beans 10/10 3328 days 2%
Andrew Altman 8/10 3331 days 2%
Margo Wiltens 9/10 3353 days 2%
Russell Chan 10/10 3393 days 2%
Jenny Parker 10/10 3401 days 2%
Jochen Kunkel 10/10 3408 days 2%
Mikael Torres 8/10 3423 days 2%
Jessica Stokes 10/10 3444 days 2%
Sarah Taumoepeau 9/10 3445 days 2%
Jack Frazier 10/10 3450 days 2%
rkxtrsujumawmjlc 8/10 3507 days 2%
Pamela Hoffman 8/10 3516 days 2%
Erin Polcyn Sailer 8/10 3524 days 2%
Kate Ross 9/10 3542 days 2%
Ken Seiler 10/10 3567 days 2%
Leonard Smith 5/10 3574 days 1%
Alex Macdonald 9/10 3604 days 1%
Jacqui Deans 9/10 3635 days 1%
Eric Anderson 10/10 3652 days 1%
Avery Wong 10/10 3655 days 1%
Helen B 7/10 3658 days 1%
Klaus Moeller 1/10 3665 days 1%
Richard Kirby 9/10 3666 days 1%
Yousef Firoozan 10/10 3666 days 1%
hendrik king 7/10 3666 days 1%
Valerie Wee 9/10 3674 days 1%
Gerard Baas 9/10 3683 days 1%
Suzanne Vermeulen 8/10 3696 days 1%
Nicole 9/10 3856 days 1%
melissa heng 8/10 3910 days 1%
Vanessa 10/10 3931 days 1%
Chris 9/10 3931 days 1%
Andrew Jones 8/10 3941 days 1%
Mike Gornall 9/10 3941 days 1%
Andrew Cruickshank 9/10 3941 days 1%
Rebecca Wharton 9/10 3956 days 1%
Robert Warner 8/10 3969 days 1%
Constantin D 9/10 3981 days 1%
holidaymad from Solihull 7/10 4000 days 1%
Dunja Knaup 10/10 4001 days 1%
Rasmus Rantil 8/10 4004 days 1%
Jonathan Richter 10/10 4023 days 1%
Liz R 5/10 4031 days 0%
Lorcan Lennon 7/10 4042 days 1%
Gianpiero Rodari 9/10 4061 days 1%
Matt Dean 9/10 4092 days 1%
Sunny Sailing 6/10 4214 days 0%
Fabian Rodriguez 8/10 4214 days 0%
Shona MacDonald 10/10 4272 days 0%
Ane Didriksen 10/10 4272 days 0%
Iris Anette Berger 9/10 4272 days 0%
Chris Handley 1/10 4302 days 0%
Becky Davis 8/10 4333 days 0%
Michael Turek 9/10 4334 days 0%
Monique Monique 6/10 4334 days 0%
Ted Cole 8/10 4334 days 0%
Alacchi Moustier 8/10 4347 days 0%
Maya Bakker-deDreu 7/10 4355 days 0%
catherine welsh 6/10 4365 days 0%
GARRYBLOWER 8/10 4396 days 1%
Paul Wood 10/10 4396 days 1%
andrewmh 9/10 4396 days 1%
Nigel & Annie Dale 9/10 4426 days 1%
Helene & Peter 9/10 4426 days 1%
Julian Kemp 8/10 4426 days 1%
A Farquhar 9/10 4426 days 1%
Sandy Goh 7/10 4457 days 1%
Jade Fleming 8/10 4457 days 1%
Christin Woelk 10/10 4635 days 1%
Barbara Lee 9/10 4640 days 1%
Toomas Viilus 8/10 4667 days 1%
Maarja 10/10 4667 days 1%
Bertiethebus 9/10 4671 days 1%
Tanja Schlagermann 10/10 4673 days 1%
Patrycja Polakowska 9/10 4681 days 1%
Michael Nolan 9/10 4699 days 1%
Heather Macdonald 9/10 4699 days 1%
Jeanne Moustier 8/10 4712 days 1%
rich kiimmii 8/10 4730 days 1%
Mike Edwards 8/10 4746 days 1%
Kevin Desjandino 7/10 4748 days 1%
Al Stuart 9/10 4748 days 1%
Sharon Yates 10/10 4749 days 1%
Frans Derks 8/10 4754 days 1%
Katharina Pape 7/10 4759 days 1%
Craig Jones 9/10 4761 days 1%
Jon Barratt 8/10 4767 days 1%
Auger 9/10 4768 days 1%
Auger 9/10 4768 days 1%
Tjw 2/10 4914 days 0%
TheHoon 9/10 5005 days 1%
Robin Sable 9/10 5017 days 1%
Marc Schmiedily 9/10 5022 days 1%
Sally Gordie 10/10 5023 days 1%
James Huntzinger 9/10 5027 days 1%
E Wolfger 10/10 5028 days 1%
J Jmal 4/10 5032 days 1%
nztintin 8/10 5036 days 1%
Richard and Janet 7/10 5039 days 1%
Wright 8/10 5040 days 1%
Marilyn Melhuish 9/10 5045 days 1%
Les Barnes 5/10 5045 days 1%
Ian Bailey 6/10 5045 days 1%
Matt Kelley 7/10 5045 days 1%
Elaine 9/10 5046 days 1%
Bottoms 6/10 5046 days 1%
Hayley Atkinson 8/10 5047 days 1%
Mike & Mandy 7/10 5047 days 1%
Nico Schoots 7/10 5047 days 1%
Sabine 10/10 5048 days 1%
Kolen 10/10 5048 days 1%
Miller 9/10 5050 days 1%
Erik Poirer 10/10 5050 days 1%
Seth & Carla 7/10 5050 days 1%
Peter Putz 10/10 5050 days 1%
Gabriele Wendt 5/10 5050 days 1%
Houter 6/10 5050 days 1%
Villa 7/10 5050 days 1%
John O'Donnell 8/10 5051 days 1%
John A Jerome 4/10 5051 days 1%
Helen Chilton 10/10 5053 days 1%
John Hughes 9/10 5057 days 1%
Rainer Schnell 9/10 5057 days 1%
Steve Goodyear 5/10 5057 days 1%
Paul & Michelle Harmer 10/10 5058 days 1%
Clemens 10/10 5058 days 1%
Ursi Meier 9/10 5059 days 1%
Marco Scheiber 8/10 5059 days 1%
Colin Jenkins 7/10 5076 days 1%
Balonno 8/10 5096 days 1%
McGFarms 10/10 5096 days 1%
Les and Carole Savins 5/10 5133 days 1%
Sebastian 7/10 5136 days 1%
Sarah Graham 9/10 5157 days 1%
Therea 10/10 5370 days 1%
Kevin Morris 8/10 5374 days 1%
Sally Reeves 10/10 5381 days 1%
Kevin Wong 6/10 5384 days 1%
Thomas 5/10 5389 days 1%
alcatrazz 8/10 5391 days 1%
Katherine and Pete Smal 9/10 5392 days 1%
Fasto Maserati 10/10 5392 days 1%
Max 7/10 5393 days 1%
Armin Holle 9/10 5394 days 1%
Harry Hammond 7/10 5395 days 1%
Katie Mitchell 10/10 5402 days 1%
Eva Soerensen 6/10 5403 days 1%
Arne Kiesbye 6/10 5416 days 1%
Becky Foley 10/10 5416 days 1%
David Heads 9/10 5417 days 1%
Jol Balder 10/10 5418 days 1%
Gordon and Sue 8/10 5418 days 1%
Robert Cox 4/10 5421 days 1%
Glenn 10/10 5421 days 1%
Robert Smith 6/10 5421 days 1%
Julia 9/10 5422 days 1%
Gillian de Vries 7/10 5423 days 1%
Webster 10/10 5423 days 1%
Gordon Daniels 4/10 5425 days 1%
Ewald Waldner 9/10 5426 days 1%
Dr Dorthe Bossow 8/10 5426 days 1%
Karen Phillips 5/10 5427 days 1%
Bruce & Bonnie Childs 6/10 5429 days 1%
dollimyxture 9/10 5461 days 1%
Andrew Hammond 8/10 5553 days 1%
kristy 8/10 5583 days 1%
Lomas 10/10 5697 days 1%
BelindaT 10/10 5714 days 1%
claudian 8/10 5736 days 1%
Keita-Karen Buchanan 6/10 5753 days 1%
Margie Sammons 10/10 5755 days 1%
P.C Kool 5/10 5762 days 1%
Peter Brown 10/10 5763 days 1%
Ian Watson 10/10 5768 days 1%
Trude 10/10 5769 days 1%
Horst 9/10 5770 days 1%
Muller Weissert 6/10 5774 days 1%
Thirza & Roeland 2/10 5774 days 0%
Jenny 7/10 5775 days 1%
Jobbs 9/10 5776 days 1%
th schuermann 10/10 5777 days 1%
Yona 9/10 5781 days 1%
David Hobson 7/10 5787 days 1%
R Gilge 8/10 5791 days 1%
Susan Hitchins 4/10 5791 days 1%
Thomas Stopp 9/10 5791 days 1%
Nicole 9/10 5792 days 1%
Luternauer 8/10 5794 days 1%
Kevin and Teresa 8/10 5795 days 1%
Samantha Piekuta 4/10 5804 days 1%
Omar Frenchy 7/10 5804 days 1%
Bartlett nz 10/10 5812 days 1%
Chung Family 7/10 5815 days 1%
middendorp 6/10 5841 days 1%
marylus 10/10 5841 days 1%
carsteng 8/10 5851 days 1%
Melanie Bielefeld 1/10 5859 days 0%
Kathrin Thomas 4/10 5869 days 1%
canadianislandgirl 7/10 5887 days 1%
paulandcathy 8/10 5912 days 1%
NicolaW 10/10 6093 days 1%
jjakkeren 7/10 6101 days 1%
Colin Church 8/10 6101 days 1%
EricS 8/10 6113 days 1%
Christine 5/10 6114 days 1%
JohnN 8/10 6118 days 1%
NatasjaV 8/10 6119 days 1%
Edcan 8/10 6119 days 1%
Barry Smith 9/10 6121 days 1%
Siemens 8/10 6121 days 1%
Andy Baker 5/10 6121 days 1%
Judith & John Bishop 8/10 6132 days 1%
MetteK 8/10 6135 days 1%
Steven 10/10 6135 days 1%
SimonR 4/10 6135 days 1%
AdelineC 6/10 6136 days 1%
RobH 8/10 6137 days 1%
Debbie 8/10 6143 days 1%
Lucas 6/10 6144 days 1%
Anton 9/10 6148 days 1%
Terry 5/10 6148 days 1%
Brian 9/10 6150 days 1%

Adjustments

Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.

Sample Size Adjustment

No Adjustment

A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Queenstown Holiday Park Creeksyde experience has plenty of reviews and does not meet the criteria for any adjustment.

Recent Reviews Adjustment

-0.67% Adjustment

There may be an adjustment if this experience hasn't received any reviews within the last 42 days. However the Queenstown Holiday Park Creeksyde experience does not meet the criteria for any adjustment.

In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.

The Queenstown Holiday Park Creeksyde experience has been adjusted for 33 days. Adjustments are according to the following table.

Days Adjustment
… …
30 -0.61%
31 -0.63%
32 -0.65%
33 -0.67%
34 -0.69%
35 -0.71%
36 -0.73%
… …

Balancing Adjustment

1.91% Adjustment

Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.

You won't be surprised to learn that disgruntled customers are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.

We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.

Final Ranking Score

87%

The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.