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Ranking Score Explained

Hey, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.

The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!

We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?

Below you'll find details around some of the important factors that went into calculating the ranking score for Queenstown Holiday Park Creeksyde.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.

Cymen Crick's avatar

Cymen Crick

Rankers Owner

Queenstown Holiday Park Creeksyde

Valid Reviews

369 Valid Reviews

The Queenstown Holiday Park Creeksyde experience has a total of 372 reviews. There are 369 valid reviews that are included when calculating the ranking score and 3 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.

Below is the distribution of ratings for the 369 valid reviews:

Rating Count Percentage
10/10 104
28%
9/10 95
26%
8/10 73
20%
7/10 42
11%
6/10 20
5%
5/10 14
4%
4/10 10
3%
3/10 1
0%
2/10 5
1%
1/10 5
1%

81.87% Average

The raw data average (mean) for all the Queenstown Holiday Park Creeksyde valid reviews is 81.87% and is based on 369 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.

Face-to-Face Reviews

150 Face-to-Face Reviews

The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.

More about face-to-face reviews

Within the 369 valid reviews, the experience has 150 face-to-face reviews collected during interviews by our team.

Below is the distribution of ratings for the 150 face-to-face reviews:

Rating Count Percentage
10/10 35
23%
9/10 30
20%
8/10 31
21%
7/10 20
13%
6/10 13
9%
5/10 10
7%
4/10 8
5%
3/10 0
0%
2/10 1
1%
1/10 2
1%

78.13% Average

The raw data average (mean) for all the Queenstown Holiday Park Creeksyde face-to-face reviews is 78.13% and is based on 150 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.

Weighted Average

85.78%

Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.

Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.

Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.

Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.

Reviewer Rating Age Relative Weight
Jonathan Nurse 8/10 31 days 98%
Julia Kirk 10/10 31 days 100%
Henk Slot 9/10 31 days 99%
Dov Kotlar 10/10 59 days 100%
Nitin Agrawal 10/10 59 days 100%
Sol 7/10 121 days 92%
Richard Bennett 9/10 151 days 98%
Paul T Beisser III 7/10 151 days 92%
Michael Fraser 10/10 212 days 97%
Shaun 10/10 424 days 90%
Audrey 6/10 486 days 75%
Emily 10/10 486 days 87%
Lea 8/10 547 days 81%
Kay 10/10 730 days 70%
Sebastien Gilles 1/10 730 days 28%
Fabienne 8/10 761 days 66%
Sandra Staples 8/10 790 days 63%
Amy 8/10 852 days 57%
Millie 10/10 852 days 59%
June Cormack 8/10 882 days 55%
Larissa 7/10 882 days 52%
Nicky 9/10 913 days 52%
EM 2/10 943 days 22%
Donna Harbidge 9/10 943 days 49%
Charlie 8/10 974 days 45%
Fav 2/10 1035 days 18%
Alley 9/10 1066 days 37%
Kilee Leblanc 7/10 1096 days 33%
Charlie 9/10 1096 days 35%
Katie Edser 10/10 1127 days 33%
Carrie 10/10 1127 days 33%
Niff 9/10 1127 days 32%
Josh 9/10 1127 days 32%
Courtney Gearhart 9/10 1155 days 30%
Shelly 8/10 1217 days 26%
RR 7/10 1217 days 24%
Laura Jarry 9/10 1247 days 24%
Arnon Meshoulam 10/10 1247 days 24%
Karen Parker 10/10 1278 days 22%
Eilis 9/10 1278 days 22%
Yuvin 10/10 1308 days 20%
Tania 10/10 1551 days 9%
Jim H 10/10 1551 days 9%
Nzfrank 10/10 1551 days 9%
Anita James 10/10 1704 days 6%
Tracy W 10/10 1796 days 5%
Karthik 8/10 1826 days 5%
Tash and Liam 7/10 1857 days 5%
Diana 9/10 1885 days 5%
Ange 10/10 1916 days 5%
Ogilvie family of 5 9/10 1916 days 5%
Arlene 10/10 1947 days 5%
Jim Henderson 10/10 2008 days 5%
JS 8/10 2038 days 4%
May 10/10 2069 days 4%
Vis 10/10 2069 days 4%
Holly J 7/10 2100 days 4%
David 9/10 2130 days 4%
Kelly 6/10 2130 days 4%
Robert Adler 10/10 2222 days 4%
Dieter Giesen 9/10 2251 days 4%
Andrew Barrett 10/10 2251 days 4%
Ruth 9/10 2251 days 4%
Tony Williams 2/10 2282 days 2%
Solveig 5/10 2313 days 3%
Emma 10/10 2343 days 4%
Gardner 8/10 2343 days 4%
Sarah 4/10 2343 days 3%
K&KRahimi 8/10 2343 days 4%
Ash 8/10 2374 days 4%
Adam 10/10 2374 days 4%
A&E 8/10 2374 days 4%
Eve 10/10 2404 days 4%
Andrew 8/10 2404 days 4%
Scott 8/10 2435 days 4%
Carolina 7/10 2435 days 3%
Kate 9/10 2527 days 3%
Rocket 3/10 2557 days 2%
Renee 9/10 2557 days 3%
Vicki Hoskinson 10/10 2588 days 3%
Glen Marshall UK 9/10 2588 days 3%
Mirandah 10/10 2588 days 3%
Pierre Grondin 10/10 2588 days 3%
Pat Burns 10/10 2588 days 3%
Stefan Miedzinski 9/10 2588 days 3%
Brice 4/10 2588 days 2%
Tuval Rabina 10/10 2616 days 3%
Sue145 10/10 2616 days 3%
Greg Southcombe 10/10 2616 days 3%
Pedro 10/10 2616 days 3%
Jacqui 10/10 2647 days 3%
Kath Cox 5/10 2647 days 2%
Angela Hornby 10/10 2647 days 3%
Raphaele 9/10 2678 days 3%
ian kennedy 9/10 2708 days 3%
Philip Page 10/10 2739 days 3%
Cynthia 9/10 2739 days 3%
Holly Bartholomew 7/10 2769 days 3%
Kimberly 10/10 2769 days 3%
Scooper 10/10 2769 days 3%
Kiri Edwards 9/10 2800 days 3%
Shaee 10/10 2861 days 3%
Esther 8/10 2861 days 3%
Stacey&Lindsay 10/10 2861 days 3%
Barbara Larrick 10/10 2892 days 3%
Robin 9/10 2922 days 3%
Florian 9/10 2922 days 3%
Matt 9/10 2922 days 3%
Sommer wieland 9/10 2922 days 3%
Kim Tito 10/10 2922 days 3%
Mark Lindeman 7/10 2953 days 3%
Adrian Trumper 9/10 2964 days 3%
Louis Goring-Morris 9/10 2979 days 3%
UK 50-something couple 7/10 2981 days 2%
Paul O'Sullivan 1/10 2990 days 1%
Kimina 7/10 2998 days 2%
Claire Carpenter 9/10 3023 days 3%
Tom Meulders 7/10 3025 days 2%
Megan Mosto 10/10 3033 days 3%
Rebekka Doliva 10/10 3050 days 3%
Nadene Wheatley 9/10 3062 days 2%
Rodney Morris 10/10 3076 days 2%
Joe Trigg 9/10 3084 days 2%
Sandra Jeffers 9/10 3089 days 2%
Gary Prescot 10/10 3106 days 2%
Silvia Romeiro 9/10 3119 days 2%
CARMERS 7/10 3134 days 2%
Anthony Brooker 10/10 3140 days 2%
c mccabe 9/10 3156 days 2%
Gary Wu 8/10 3186 days 2%
Brett King 7/10 3257 days 2%
Errol Iaich 6/10 3259 days 2%
Sue Thomas 6/10 3273 days 2%
Belinda Clarke 10/10 3291 days 2%
Lisa Page 9/10 3320 days 2%
Jesse Kruithoed 8/10 3327 days 2%
Arslan Ahmad 7/10 3328 days 2%
Helene 8/10 3358 days 2%
Lee Burdett 7/10 3362 days 2%
Victoria Strong 9/10 3375 days 2%
Alan Brown 8/10 3377 days 2%
Sally Roach 10/10 3377 days 2%
Nicola Barlow 10/10 3403 days 2%
Shelley Warkentin 8/10 3408 days 2%
Mike Mazur 10/10 3408 days 2%
Robert Hunt 9/10 3411 days 2%
Peter Moore 10/10 3418 days 2%
The Beans 10/10 3436 days 2%
Andrew Altman 8/10 3439 days 2%
Margo Wiltens 9/10 3461 days 2%
Russell Chan 10/10 3501 days 2%
Jenny Parker 10/10 3509 days 2%
Jochen Kunkel 10/10 3516 days 2%
Mikael Torres 8/10 3531 days 2%
Jessica Stokes 10/10 3552 days 2%
Sarah Taumoepeau 9/10 3553 days 2%
Jack Frazier 10/10 3558 days 2%
rkxtrsujumawmjlc 8/10 3615 days 1%
Pamela Hoffman 8/10 3624 days 1%
Erin Polcyn Sailer 8/10 3632 days 1%
Kate Ross 9/10 3650 days 1%
Ken Seiler 10/10 3675 days 1%
Leonard Smith 5/10 3682 days 1%
Alex Macdonald 9/10 3712 days 1%
Jacqui Deans 9/10 3743 days 1%
Eric Anderson 10/10 3760 days 1%
Avery Wong 10/10 3763 days 1%
Helen B 7/10 3766 days 1%
Klaus Moeller 1/10 3773 days 0%
Richard Kirby 9/10 3774 days 1%
Yousef Firoozan 10/10 3774 days 1%
hendrik king 7/10 3774 days 1%
Valerie Wee 9/10 3782 days 1%
Gerard Baas 9/10 3791 days 1%
Suzanne Vermeulen 8/10 3804 days 1%
Nicole 9/10 3964 days 1%
melissa heng 8/10 4018 days 1%
Vanessa 10/10 4039 days 1%
Chris 9/10 4039 days 1%
Andrew Jones 8/10 4049 days 1%
Mike Gornall 9/10 4049 days 1%
Andrew Cruickshank 9/10 4049 days 1%
Rebecca Wharton 9/10 4064 days 1%
Robert Warner 8/10 4077 days 0%
Constantin D 9/10 4089 days 0%
holidaymad from Solihull 7/10 4108 days 0%
Dunja Knaup 10/10 4109 days 0%
Rasmus Rantil 8/10 4112 days 0%
Jonathan Richter 10/10 4131 days 0%
Liz R 5/10 4139 days 0%
Lorcan Lennon 7/10 4150 days 0%
Gianpiero Rodari 9/10 4169 days 0%
Matt Dean 9/10 4200 days 0%
Sunny Sailing 6/10 4322 days 0%
Fabian Rodriguez 8/10 4322 days 0%
Shona MacDonald 10/10 4380 days 1%
Ane Didriksen 10/10 4380 days 1%
Iris Anette Berger 9/10 4380 days 1%
Chris Handley 1/10 4410 days 0%
Becky Davis 8/10 4441 days 1%
Michael Turek 9/10 4442 days 1%
Monique Monique 6/10 4442 days 1%
Ted Cole 8/10 4442 days 1%
Alacchi Moustier 8/10 4455 days 1%
Maya Bakker-deDreu 7/10 4463 days 1%
catherine welsh 6/10 4473 days 1%
GARRYBLOWER 8/10 4504 days 1%
Paul Wood 10/10 4504 days 1%
andrewmh 9/10 4504 days 1%
Nigel & Annie Dale 9/10 4534 days 1%
Helene & Peter 9/10 4534 days 1%
Julian Kemp 8/10 4534 days 1%
A Farquhar 9/10 4534 days 1%
Sandy Goh 7/10 4565 days 1%
Jade Fleming 8/10 4565 days 1%
Christin Woelk 10/10 4743 days 1%
Barbara Lee 9/10 4748 days 1%
Toomas Viilus 8/10 4775 days 1%
Maarja 10/10 4775 days 1%
Bertiethebus 9/10 4779 days 1%
Tanja Schlagermann 10/10 4781 days 1%
Patrycja Polakowska 9/10 4789 days 1%
Michael Nolan 9/10 4807 days 1%
Heather Macdonald 9/10 4807 days 1%
Jeanne Moustier 8/10 4820 days 1%
rich kiimmii 8/10 4838 days 1%
Mike Edwards 8/10 4854 days 1%
Kevin Desjandino 7/10 4856 days 1%
Al Stuart 9/10 4856 days 1%
Sharon Yates 10/10 4857 days 1%
Frans Derks 8/10 4862 days 1%
Katharina Pape 7/10 4867 days 1%
Craig Jones 9/10 4869 days 1%
Jon Barratt 8/10 4875 days 1%
Auger 9/10 4876 days 1%
Auger 9/10 4876 days 1%
Tjw 2/10 5022 days 0%
TheHoon 9/10 5113 days 1%
Robin Sable 9/10 5125 days 1%
Marc Schmiedily 9/10 5130 days 1%
Sally Gordie 10/10 5131 days 1%
James Huntzinger 9/10 5135 days 1%
E Wolfger 10/10 5136 days 1%
J Jmal 4/10 5140 days 1%
nztintin 8/10 5144 days 1%
Richard and Janet 7/10 5147 days 1%
Wright 8/10 5148 days 1%
Marilyn Melhuish 9/10 5153 days 1%
Les Barnes 5/10 5153 days 1%
Ian Bailey 6/10 5153 days 1%
Matt Kelley 7/10 5153 days 1%
Elaine 9/10 5154 days 1%
Bottoms 6/10 5154 days 1%
Hayley Atkinson 8/10 5155 days 1%
Mike & Mandy 7/10 5155 days 1%
Nico Schoots 7/10 5155 days 1%
Sabine 10/10 5156 days 1%
Kolen 10/10 5156 days 1%
Miller 9/10 5158 days 1%
Erik Poirer 10/10 5158 days 1%
Seth & Carla 7/10 5158 days 1%
Peter Putz 10/10 5158 days 1%
Gabriele Wendt 5/10 5158 days 1%
Houter 6/10 5158 days 1%
Villa 7/10 5158 days 1%
John O'Donnell 8/10 5159 days 1%
John A Jerome 4/10 5159 days 1%
Helen Chilton 10/10 5161 days 1%
John Hughes 9/10 5165 days 1%
Rainer Schnell 9/10 5165 days 1%
Steve Goodyear 5/10 5165 days 1%
Paul & Michelle Harmer 10/10 5166 days 1%
Clemens 10/10 5166 days 1%
Ursi Meier 9/10 5167 days 1%
Marco Scheiber 8/10 5167 days 1%
Colin Jenkins 7/10 5184 days 1%
Balonno 8/10 5204 days 1%
McGFarms 10/10 5204 days 1%
Les and Carole Savins 5/10 5241 days 1%
Sebastian 7/10 5244 days 1%
Sarah Graham 9/10 5265 days 1%
Therea 10/10 5478 days 1%
Kevin Morris 8/10 5482 days 1%
Sally Reeves 10/10 5489 days 1%
Kevin Wong 6/10 5492 days 1%
Thomas 5/10 5497 days 1%
alcatrazz 8/10 5499 days 1%
Katherine and Pete Smal 9/10 5500 days 1%
Fasto Maserati 10/10 5500 days 1%
Max 7/10 5501 days 1%
Armin Holle 9/10 5502 days 1%
Harry Hammond 7/10 5503 days 1%
Katie Mitchell 10/10 5510 days 1%
Eva Soerensen 6/10 5511 days 1%
Arne Kiesbye 6/10 5524 days 1%
Becky Foley 10/10 5524 days 1%
David Heads 9/10 5525 days 1%
Jol Balder 10/10 5526 days 1%
Gordon and Sue 8/10 5526 days 1%
Robert Cox 4/10 5529 days 1%
Glenn 10/10 5529 days 1%
Robert Smith 6/10 5529 days 1%
Julia 9/10 5530 days 1%
Gillian de Vries 7/10 5531 days 1%
Webster 10/10 5531 days 1%
Gordon Daniels 4/10 5533 days 1%
Ewald Waldner 9/10 5534 days 1%
Dr Dorthe Bossow 8/10 5534 days 1%
Karen Phillips 5/10 5535 days 1%
Bruce & Bonnie Childs 6/10 5537 days 1%
dollimyxture 9/10 5569 days 1%
Andrew Hammond 8/10 5661 days 1%
kristy 8/10 5691 days 1%
Lomas 10/10 5805 days 1%
BelindaT 10/10 5822 days 1%
claudian 8/10 5844 days 1%
Keita-Karen Buchanan 6/10 5861 days 1%
Margie Sammons 10/10 5863 days 1%
P.C Kool 5/10 5870 days 1%
Peter Brown 10/10 5871 days 1%
Ian Watson 10/10 5876 days 1%
Trude 10/10 5877 days 1%
Horst 9/10 5878 days 1%
Muller Weissert 6/10 5882 days 1%
Thirza & Roeland 2/10 5882 days 0%
Jenny 7/10 5883 days 1%
Jobbs 9/10 5884 days 1%
th schuermann 10/10 5885 days 1%
Yona 9/10 5889 days 1%
David Hobson 7/10 5895 days 1%
R Gilge 8/10 5899 days 1%
Susan Hitchins 4/10 5899 days 1%
Thomas Stopp 9/10 5899 days 1%
Nicole 9/10 5900 days 1%
Luternauer 8/10 5902 days 1%
Kevin and Teresa 8/10 5903 days 1%
Samantha Piekuta 4/10 5912 days 1%
Omar Frenchy 7/10 5912 days 1%
Bartlett nz 10/10 5920 days 1%
Chung Family 7/10 5923 days 1%
middendorp 6/10 5949 days 1%
marylus 10/10 5949 days 1%
carsteng 8/10 5959 days 1%
Melanie Bielefeld 1/10 5967 days 0%
Kathrin Thomas 4/10 5977 days 1%
canadianislandgirl 7/10 5995 days 1%
paulandcathy 8/10 6020 days 1%
NicolaW 10/10 6201 days 1%
jjakkeren 7/10 6209 days 1%
Colin Church 8/10 6209 days 1%
EricS 8/10 6221 days 1%
Christine 5/10 6222 days 1%
JohnN 8/10 6226 days 1%
NatasjaV 8/10 6227 days 1%
Edcan 8/10 6227 days 1%
Barry Smith 9/10 6229 days 1%
Siemens 8/10 6229 days 1%
Andy Baker 5/10 6229 days 1%
Judith & John Bishop 8/10 6240 days 1%
MetteK 8/10 6243 days 1%
Steven 10/10 6243 days 1%
SimonR 4/10 6243 days 1%
AdelineC 6/10 6244 days 1%
RobH 8/10 6245 days 1%
Debbie 8/10 6251 days 1%
Lucas 6/10 6252 days 1%
Anton 9/10 6256 days 1%
Terry 5/10 6256 days 1%
Brian 9/10 6258 days 1%

Adjustments

Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.

Sample Size Adjustment

No Adjustment

A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Queenstown Holiday Park Creeksyde experience has plenty of reviews and does not meet the criteria for any adjustment.

Recent Reviews Adjustment

-0.17% Adjustment

There may be an adjustment if this experience hasn't received any reviews within the last 60 days. However the Queenstown Holiday Park Creeksyde experience does not meet the criteria for any adjustment.

In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.

The Queenstown Holiday Park Creeksyde experience has been adjusted for 9 days. Adjustments are according to the following table.

Days Adjustment
… …
6 -0.11%
7 -0.13%
8 -0.15%
9 -0.17%
10 -0.19%
11 -0.21%
12 -0.22%
… …

Balancing Adjustment

1.71% Adjustment

Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.

You won't be surprised to learn that disgruntled customers are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.

We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.

Final Ranking Score

87%

The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.