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Ranking Score Explained

Hey, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.

The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!

We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?

Below you'll find details around some of the important factors that went into calculating the ranking score for Queenstown Holiday Park Creeksyde.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.

Cymen Crick's avatar

Cymen Crick

Rankers Owner

Queenstown Holiday Park Creeksyde

Valid Reviews

373 Valid Reviews

The Queenstown Holiday Park Creeksyde experience has a total of 376 reviews. There are 373 valid reviews that are included when calculating the ranking score and 3 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.

Below is the distribution of ratings for the 373 valid reviews:

Rating Count Percentage
10/10 106
28%
9/10 96
26%
8/10 74
20%
7/10 42
11%
6/10 20
5%
5/10 14
4%
4/10 10
3%
3/10 1
0%
2/10 5
1%
1/10 5
1%

81.98% Average

The raw data average (mean) for all the Queenstown Holiday Park Creeksyde valid reviews is 81.98% and is based on 373 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.

Face-to-Face Reviews

150 Face-to-Face Reviews

The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.

More about face-to-face reviews

Within the 373 valid reviews, the experience has 150 face-to-face reviews collected during interviews by our team.

Below is the distribution of ratings for the 150 face-to-face reviews:

Rating Count Percentage
10/10 35
23%
9/10 30
20%
8/10 31
21%
7/10 20
13%
6/10 13
9%
5/10 10
7%
4/10 8
5%
3/10 0
0%
2/10 1
1%
1/10 2
1%

78.13% Average

The raw data average (mean) for all the Queenstown Holiday Park Creeksyde face-to-face reviews is 78.13% and is based on 150 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.

Weighted Average

86.99%

Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.

Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.

Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.

Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.

Reviewer Rating Age Relative Weight
Matteo Francesco Balloni 9/10 19 days 100%
Tina Schomann 10/10 202 days 99%
Jonathan Nurse 8/10 233 days 96%
Julia Kirk 10/10 233 days 98%
Henk Slot 9/10 233 days 97%
Andrew 10/10 233 days 98%
Chelsea Yeo 8/10 233 days 96%
Dov Kotlar 10/10 261 days 97%
Nitin Agrawal 10/10 261 days 97%
Sol 7/10 323 days 88%
Richard Bennett 9/10 353 days 93%
Paul T Beisser III 7/10 353 days 87%
Michael Fraser 10/10 414 days 91%
Shaun 10/10 626 days 78%
Audrey 6/10 688 days 64%
Emily 10/10 688 days 74%
Lea 8/10 749 days 67%
Kay 10/10 932 days 51%
Sebastien Gilles 1/10 932 days 21%
Fabienne 8/10 963 days 47%
Sandra Staples 8/10 992 days 44%
Amy 8/10 1054 days 39%
Millie 10/10 1054 days 39%
June Cormack 8/10 1084 days 36%
Larissa 7/10 1084 days 34%
Nicky 9/10 1115 days 34%
EM 2/10 1145 days 14%
Donna Harbidge 9/10 1145 days 31%
Charlie 8/10 1176 days 29%
Fav 2/10 1237 days 11%
Alley 9/10 1268 days 23%
Kilee Leblanc 7/10 1298 days 20%
Charlie 9/10 1298 days 21%
Katie Edser 10/10 1329 days 19%
Carrie 10/10 1329 days 19%
Niff 9/10 1329 days 19%
Josh 9/10 1329 days 19%
Courtney Gearhart 9/10 1357 days 17%
Shelly 8/10 1419 days 14%
RR 7/10 1419 days 14%
Laura Jarry 9/10 1449 days 13%
Arnon Meshoulam 10/10 1449 days 13%
Karen Parker 10/10 1480 days 12%
Eilis 9/10 1480 days 12%
Yuvin 10/10 1510 days 11%
Tania 10/10 1753 days 5%
Jim H 10/10 1753 days 5%
Nzfrank 10/10 1753 days 5%
Anita James 10/10 1906 days 5%
Tracy W 10/10 1998 days 5%
Karthik 8/10 2028 days 5%
Tash and Liam 7/10 2059 days 4%
Diana 9/10 2087 days 4%
Ange 10/10 2118 days 4%
Ogilvie family of 5 9/10 2118 days 4%
Arlene 10/10 2149 days 4%
Jim Henderson 10/10 2210 days 4%
JS 8/10 2240 days 4%
May 10/10 2271 days 4%
Vis 10/10 2271 days 4%
Holly J 7/10 2302 days 4%
David 9/10 2332 days 4%
Kelly 6/10 2332 days 3%
Robert Adler 10/10 2424 days 4%
Dieter Giesen 9/10 2453 days 4%
Andrew Barrett 10/10 2453 days 4%
Ruth 9/10 2453 days 4%
Tony Williams 2/10 2484 days 2%
Solveig 5/10 2515 days 3%
Emma 10/10 2545 days 4%
Gardner 8/10 2545 days 4%
Sarah 4/10 2545 days 2%
K&KRahimi 8/10 2545 days 4%
Ash 8/10 2576 days 3%
Adam 10/10 2576 days 4%
A&E 8/10 2576 days 3%
Eve 10/10 2606 days 3%
Andrew 8/10 2606 days 3%
Scott 8/10 2637 days 3%
Carolina 7/10 2637 days 3%
Kate 9/10 2729 days 3%
Rocket 3/10 2759 days 2%
Renee 9/10 2759 days 3%
Vicki Hoskinson 10/10 2789 days 3%
Glen Marshall UK 9/10 2790 days 3%
Mirandah 10/10 2790 days 3%
Pierre Grondin 10/10 2790 days 3%
Pat Burns 10/10 2790 days 3%
Stefan Miedzinski 9/10 2790 days 3%
Brice 4/10 2790 days 2%
Tuval Rabina 10/10 2818 days 3%
Sue145 10/10 2818 days 3%
Greg Southcombe 10/10 2818 days 3%
Pedro 10/10 2818 days 3%
Jacqui 10/10 2849 days 3%
Kath Cox 5/10 2849 days 2%
Angela Hornby 10/10 2849 days 3%
Raphaele 9/10 2880 days 3%
ian kennedy 9/10 2910 days 3%
Philip Page 10/10 2941 days 3%
Cynthia 9/10 2941 days 3%
Holly Bartholomew 7/10 2971 days 3%
Kimberly 10/10 2971 days 3%
Scooper 10/10 2971 days 3%
Kiri Edwards 9/10 3002 days 3%
Shaee 10/10 3063 days 3%
Esther 8/10 3063 days 3%
Stacey&Lindsay 10/10 3063 days 3%
Barbara Larrick 10/10 3094 days 3%
Robin 9/10 3124 days 2%
Florian 9/10 3124 days 2%
Matt 9/10 3124 days 2%
Sommer wieland 9/10 3124 days 2%
Kim Tito 10/10 3124 days 2%
Mark Lindeman 7/10 3155 days 2%
Adrian Trumper 9/10 3166 days 2%
Louis Goring-Morris 9/10 3181 days 2%
UK 50-something couple 7/10 3183 days 2%
Paul O'Sullivan 1/10 3192 days 1%
Kimina 7/10 3200 days 2%
Claire Carpenter 9/10 3225 days 2%
Tom Meulders 7/10 3227 days 2%
Megan Mosto 10/10 3235 days 2%
Rebekka Doliva 10/10 3252 days 2%
Nadene Wheatley 9/10 3264 days 2%
Rodney Morris 10/10 3278 days 2%
Joe Trigg 9/10 3286 days 2%
Sandra Jeffers 9/10 3291 days 2%
Gary Prescot 10/10 3308 days 2%
Silvia Romeiro 9/10 3321 days 2%
CARMERS 7/10 3336 days 2%
Anthony Brooker 10/10 3342 days 2%
c mccabe 9/10 3358 days 2%
Gary Wu 8/10 3388 days 2%
Brett King 7/10 3458 days 2%
Errol Iaich 6/10 3461 days 2%
Sue Thomas 6/10 3475 days 2%
Belinda Clarke 10/10 3493 days 2%
Lisa Page 9/10 3522 days 2%
Jesse Kruithoed 8/10 3529 days 2%
Arslan Ahmad 7/10 3530 days 2%
Helene 8/10 3560 days 2%
Lee Burdett 7/10 3564 days 1%
Victoria Strong 9/10 3577 days 2%
Alan Brown 8/10 3578 days 2%
Sally Roach 10/10 3579 days 2%
Nicola Barlow 10/10 3605 days 2%
Shelley Warkentin 8/10 3609 days 1%
Mike Mazur 10/10 3609 days 2%
Robert Hunt 9/10 3613 days 1%
Peter Moore 10/10 3620 days 1%
The Beans 10/10 3638 days 1%
Andrew Altman 8/10 3641 days 1%
Margo Wiltens 9/10 3663 days 1%
Russell Chan 10/10 3703 days 1%
Jenny Parker 10/10 3711 days 1%
Jochen Kunkel 10/10 3718 days 1%
Mikael Torres 8/10 3733 days 1%
Jessica Stokes 10/10 3754 days 1%
Sarah Taumoepeau 9/10 3755 days 1%
Jack Frazier 10/10 3760 days 1%
rkxtrsujumawmjlc 8/10 3817 days 1%
Pamela Hoffman 8/10 3826 days 1%
Erin Polcyn Sailer 8/10 3834 days 1%
Kate Ross 9/10 3852 days 1%
Ken Seiler 10/10 3877 days 1%
Leonard Smith 5/10 3884 days 1%
Alex Macdonald 9/10 3913 days 1%
Jacqui Deans 9/10 3944 days 1%
Eric Anderson 10/10 3962 days 1%
Avery Wong 10/10 3965 days 1%
Helen B 7/10 3968 days 1%
Klaus Moeller 1/10 3975 days 0%
Richard Kirby 9/10 3975 days 1%
Yousef Firoozan 10/10 3975 days 1%
hendrik king 7/10 3976 days 1%
Valerie Wee 9/10 3984 days 1%
Gerard Baas 9/10 3993 days 1%
Suzanne Vermeulen 8/10 4005 days 1%
Nicole 9/10 4166 days 0%
melissa heng 8/10 4219 days 0%
Vanessa 10/10 4241 days 0%
Chris 9/10 4241 days 0%
Andrew Jones 8/10 4250 days 0%
Mike Gornall 9/10 4250 days 0%
Andrew Cruickshank 9/10 4250 days 0%
Rebecca Wharton 9/10 4266 days 0%
Robert Warner 8/10 4278 days 0%
Constantin D 9/10 4291 days 0%
holidaymad from Solihull 7/10 4309 days 0%
Dunja Knaup 10/10 4311 days 0%
Rasmus Rantil 8/10 4314 days 0%
Jonathan Richter 10/10 4333 days 0%
Liz R 5/10 4340 days 0%
Lorcan Lennon 7/10 4352 days 0%
Gianpiero Rodari 9/10 4370 days 0%
Matt Dean 9/10 4401 days 1%
Sunny Sailing 6/10 4524 days 1%
Fabian Rodriguez 8/10 4524 days 1%
Shona MacDonald 10/10 4582 days 1%
Ane Didriksen 10/10 4582 days 1%
Iris Anette Berger 9/10 4582 days 1%
Chris Handley 1/10 4612 days 0%
Becky Davis 8/10 4643 days 1%
Michael Turek 9/10 4644 days 1%
Monique Monique 6/10 4644 days 1%
Ted Cole 8/10 4644 days 1%
Alacchi Moustier 8/10 4657 days 1%
Maya Bakker-deDreu 7/10 4665 days 1%
catherine welsh 6/10 4675 days 1%
GARRYBLOWER 8/10 4706 days 1%
Paul Wood 10/10 4706 days 1%
andrewmh 9/10 4706 days 1%
Nigel & Annie Dale 9/10 4736 days 1%
Helene & Peter 9/10 4736 days 1%
Julian Kemp 8/10 4736 days 1%
A Farquhar 9/10 4736 days 1%
Sandy Goh 7/10 4767 days 1%
Jade Fleming 8/10 4767 days 1%
Christin Woelk 10/10 4945 days 1%
Barbara Lee 9/10 4950 days 1%
Toomas Viilus 8/10 4977 days 1%
Maarja 10/10 4977 days 1%
Bertiethebus 9/10 4981 days 1%
Tanja Schlagermann 10/10 4983 days 1%
Patrycja Polakowska 9/10 4991 days 1%
Michael Nolan 9/10 5009 days 1%
Heather Macdonald 9/10 5009 days 1%
Jeanne Moustier 8/10 5022 days 1%
rich kiimmii 8/10 5040 days 1%
Mike Edwards 8/10 5056 days 1%
Kevin Desjandino 7/10 5058 days 1%
Al Stuart 9/10 5058 days 1%
Sharon Yates 10/10 5059 days 1%
Frans Derks 8/10 5064 days 1%
Katharina Pape 7/10 5069 days 1%
Craig Jones 9/10 5071 days 1%
Jon Barratt 8/10 5077 days 1%
Auger 9/10 5078 days 1%
Auger 9/10 5078 days 1%
Tjw 2/10 5224 days 0%
TheHoon 9/10 5315 days 1%
Robin Sable 9/10 5327 days 1%
Marc Schmiedily 9/10 5332 days 1%
Sally Gordie 10/10 5333 days 1%
James Huntzinger 9/10 5337 days 1%
E Wolfger 10/10 5338 days 1%
J Jmal 4/10 5342 days 1%
nztintin 8/10 5346 days 1%
Richard and Janet 7/10 5349 days 1%
Wright 8/10 5350 days 1%
Marilyn Melhuish 9/10 5355 days 1%
Les Barnes 5/10 5355 days 1%
Ian Bailey 6/10 5355 days 1%
Matt Kelley 7/10 5355 days 1%
Elaine 9/10 5356 days 1%
Bottoms 6/10 5356 days 1%
Hayley Atkinson 8/10 5357 days 1%
Mike & Mandy 7/10 5357 days 1%
Nico Schoots 7/10 5357 days 1%
Sabine 10/10 5358 days 1%
Kolen 10/10 5358 days 1%
Miller 9/10 5360 days 1%
Erik Poirer 10/10 5360 days 1%
Seth & Carla 7/10 5360 days 1%
Peter Putz 10/10 5360 days 1%
Gabriele Wendt 5/10 5360 days 1%
Houter 6/10 5360 days 1%
Villa 7/10 5360 days 1%
John O'Donnell 8/10 5361 days 1%
John A Jerome 4/10 5361 days 1%
Helen Chilton 10/10 5363 days 1%
John Hughes 9/10 5367 days 1%
Rainer Schnell 9/10 5367 days 1%
Steve Goodyear 5/10 5367 days 1%
Paul & Michelle Harmer 10/10 5368 days 1%
Clemens 10/10 5368 days 1%
Ursi Meier 9/10 5369 days 1%
Marco Scheiber 8/10 5369 days 1%
Colin Jenkins 7/10 5386 days 1%
Balonno 8/10 5406 days 1%
McGFarms 10/10 5406 days 1%
Les and Carole Savins 5/10 5443 days 1%
Sebastian 7/10 5446 days 1%
Sarah Graham 9/10 5467 days 1%
Therea 10/10 5680 days 1%
Kevin Morris 8/10 5684 days 1%
Sally Reeves 10/10 5691 days 1%
Kevin Wong 6/10 5694 days 1%
Thomas 5/10 5699 days 1%
alcatrazz 8/10 5701 days 1%
Katherine and Pete Smal 9/10 5702 days 1%
Fasto Maserati 10/10 5702 days 1%
Max 7/10 5703 days 1%
Armin Holle 9/10 5704 days 1%
Harry Hammond 7/10 5705 days 1%
Katie Mitchell 10/10 5712 days 1%
Eva Soerensen 6/10 5713 days 1%
Arne Kiesbye 6/10 5726 days 1%
Becky Foley 10/10 5726 days 1%
David Heads 9/10 5727 days 1%
Jol Balder 10/10 5728 days 1%
Gordon and Sue 8/10 5728 days 1%
Robert Cox 4/10 5731 days 1%
Glenn 10/10 5731 days 1%
Robert Smith 6/10 5731 days 1%
Julia 9/10 5732 days 1%
Gillian de Vries 7/10 5733 days 1%
Webster 10/10 5733 days 1%
Gordon Daniels 4/10 5735 days 1%
Ewald Waldner 9/10 5736 days 1%
Dr Dorthe Bossow 8/10 5736 days 1%
Karen Phillips 5/10 5737 days 1%
Bruce & Bonnie Childs 6/10 5739 days 1%
dollimyxture 9/10 5771 days 1%
Andrew Hammond 8/10 5863 days 1%
kristy 8/10 5893 days 1%
Lomas 10/10 6007 days 1%
BelindaT 10/10 6024 days 1%
claudian 8/10 6046 days 1%
Keita-Karen Buchanan 6/10 6063 days 1%
Margie Sammons 10/10 6065 days 1%
P.C Kool 5/10 6072 days 1%
Peter Brown 10/10 6073 days 1%
Ian Watson 10/10 6078 days 1%
Trude 10/10 6079 days 1%
Horst 9/10 6080 days 1%
Muller Weissert 6/10 6084 days 1%
Thirza & Roeland 2/10 6084 days 0%
Jenny 7/10 6085 days 1%
Jobbs 9/10 6086 days 1%
th schuermann 10/10 6087 days 1%
Yona 9/10 6091 days 1%
David Hobson 7/10 6097 days 1%
R Gilge 8/10 6101 days 1%
Susan Hitchins 4/10 6101 days 1%
Thomas Stopp 9/10 6101 days 1%
Nicole 9/10 6102 days 1%
Luternauer 8/10 6104 days 1%
Kevin and Teresa 8/10 6105 days 1%
Samantha Piekuta 4/10 6114 days 1%
Omar Frenchy 7/10 6114 days 1%
Bartlett nz 10/10 6122 days 1%
Chung Family 7/10 6125 days 1%
middendorp 6/10 6151 days 1%
marylus 10/10 6151 days 1%
carsteng 8/10 6161 days 1%
Melanie Bielefeld 1/10 6169 days 0%
Kathrin Thomas 4/10 6179 days 1%
canadianislandgirl 7/10 6197 days 1%
paulandcathy 8/10 6222 days 1%
NicolaW 10/10 6403 days 1%
jjakkeren 7/10 6411 days 1%
Colin Church 8/10 6411 days 1%
EricS 8/10 6423 days 1%
Christine 5/10 6424 days 1%
JohnN 8/10 6428 days 1%
NatasjaV 8/10 6429 days 1%
Edcan 8/10 6429 days 1%
Barry Smith 9/10 6431 days 1%
Siemens 8/10 6431 days 1%
Andy Baker 5/10 6431 days 1%
Judith & John Bishop 8/10 6442 days 1%
MetteK 8/10 6445 days 1%
Steven 10/10 6445 days 1%
SimonR 4/10 6445 days 1%
AdelineC 6/10 6446 days 1%
RobH 8/10 6447 days 1%
Debbie 8/10 6453 days 1%
Lucas 6/10 6454 days 1%
Anton 9/10 6458 days 1%
Terry 5/10 6458 days 1%
Brian 9/10 6460 days 1%

Adjustments

Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.

Sample Size Adjustment

No Adjustment

A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Queenstown Holiday Park Creeksyde experience has plenty of reviews and does not meet the criteria for any adjustment.

Recent Reviews Adjustment

-0.18% Adjustment

There may be an adjustment if this experience hasn't received any reviews within the last 57 days. However the Queenstown Holiday Park Creeksyde experience does not meet the criteria for any adjustment.

In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.

The Queenstown Holiday Park Creeksyde experience has been adjusted for 10 days. Adjustments are according to the following table.

Days Adjustment
… …
7 -0.13%
8 -0.15%
9 -0.16%
10 -0.18%
11 -0.20%
12 -0.22%
13 -0.24%
… …

Balancing Adjustment

1.49% Adjustment

Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.

You won't be surprised to learn that disgruntled customers are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.

We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.

Final Ranking Score

88%

The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.