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Ranking Score Explained

Kia ora, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.

The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!

We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?

Below you'll find details around some of the important factors that went into calculating the ranking score for Queenstown Holiday Park Creeksyde.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.

Cymen Crick's avatar

Cymen Crick

Rankers Owner

Queenstown Holiday Park Creeksyde

Valid Reviews

372 Valid Reviews

The Queenstown Holiday Park Creeksyde experience has a total of 375 reviews. There are 372 valid reviews that are included when calculating the ranking score and 3 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.

Below is the distribution of ratings for the 372 valid reviews:

Rating Count Percentage
10/10 106
28%
9/10 95
26%
8/10 74
20%
7/10 42
11%
6/10 20
5%
5/10 14
4%
4/10 10
3%
3/10 1
0%
2/10 5
1%
1/10 5
1%

81.96% Average

The raw data average (mean) for all the Queenstown Holiday Park Creeksyde valid reviews is 81.96% and is based on 372 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.

Face-to-Face Reviews

150 Face-to-Face Reviews

The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.

More about face-to-face reviews

Within the 372 valid reviews, the experience has 150 face-to-face reviews collected during interviews by our team.

Below is the distribution of ratings for the 150 face-to-face reviews:

Rating Count Percentage
10/10 35
23%
9/10 30
20%
8/10 31
21%
7/10 20
13%
6/10 13
9%
5/10 10
7%
4/10 8
5%
3/10 0
0%
2/10 1
1%
1/10 2
1%

78.13% Average

The raw data average (mean) for all the Queenstown Holiday Park Creeksyde face-to-face reviews is 78.13% and is based on 150 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.

Weighted Average

86.70%

Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.

Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.

Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.

Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.

Reviewer Rating Age Relative Weight
Tina Schomann 10/10 120 days 100%
Jonathan Nurse 8/10 151 days 98%
Julia Kirk 10/10 151 days 100%
Henk Slot 9/10 151 days 99%
Andrew 10/10 151 days 100%
Chelsea Yeo 8/10 151 days 98%
Dov Kotlar 10/10 179 days 99%
Nitin Agrawal 10/10 179 days 99%
Sol 7/10 241 days 91%
Richard Bennett 9/10 271 days 96%
Paul T Beisser III 7/10 271 days 90%
Michael Fraser 10/10 332 days 94%
Shaun 10/10 544 days 84%
Audrey 6/10 606 days 69%
Emily 10/10 606 days 80%
Lea 8/10 667 days 74%
Kay 10/10 850 days 59%
Sebastien Gilles 1/10 850 days 24%
Fabienne 8/10 881 days 55%
Sandra Staples 8/10 910 days 52%
Amy 8/10 972 days 46%
Millie 10/10 972 days 47%
June Cormack 8/10 1002 days 43%
Larissa 7/10 1002 days 41%
Nicky 9/10 1033 days 41%
EM 2/10 1063 days 17%
Donna Harbidge 9/10 1063 days 38%
Charlie 8/10 1094 days 35%
Fav 2/10 1155 days 14%
Alley 9/10 1186 days 28%
Kilee Leblanc 7/10 1216 days 24%
Charlie 9/10 1216 days 26%
Katie Edser 10/10 1247 days 24%
Carrie 10/10 1247 days 24%
Niff 9/10 1247 days 24%
Josh 9/10 1247 days 24%
Courtney Gearhart 9/10 1275 days 22%
Shelly 8/10 1337 days 18%
RR 7/10 1337 days 17%
Laura Jarry 9/10 1367 days 17%
Arnon Meshoulam 10/10 1367 days 17%
Karen Parker 10/10 1398 days 15%
Eilis 9/10 1398 days 15%
Yuvin 10/10 1428 days 14%
Tania 10/10 1671 days 6%
Jim H 10/10 1671 days 6%
Nzfrank 10/10 1671 days 6%
Anita James 10/10 1824 days 5%
Tracy W 10/10 1916 days 5%
Karthik 8/10 1946 days 5%
Tash and Liam 7/10 1977 days 4%
Diana 9/10 2005 days 5%
Ange 10/10 2036 days 5%
Ogilvie family of 5 9/10 2036 days 4%
Arlene 10/10 2067 days 4%
Jim Henderson 10/10 2128 days 4%
JS 8/10 2158 days 4%
May 10/10 2189 days 4%
Vis 10/10 2189 days 4%
Holly J 7/10 2220 days 4%
David 9/10 2250 days 4%
Kelly 6/10 2250 days 4%
Robert Adler 10/10 2342 days 4%
Dieter Giesen 9/10 2371 days 4%
Andrew Barrett 10/10 2371 days 4%
Ruth 9/10 2371 days 4%
Tony Williams 2/10 2402 days 2%
Solveig 5/10 2433 days 3%
Emma 10/10 2463 days 4%
Gardner 8/10 2463 days 4%
Sarah 4/10 2463 days 2%
K&KRahimi 8/10 2463 days 4%
Ash 8/10 2494 days 4%
Adam 10/10 2494 days 4%
A&E 8/10 2494 days 4%
Eve 10/10 2524 days 4%
Andrew 8/10 2524 days 3%
Scott 8/10 2555 days 3%
Carolina 7/10 2555 days 3%
Kate 9/10 2647 days 3%
Rocket 3/10 2677 days 2%
Renee 9/10 2677 days 3%
Vicki Hoskinson 10/10 2708 days 3%
Glen Marshall UK 9/10 2708 days 3%
Mirandah 10/10 2708 days 3%
Pierre Grondin 10/10 2708 days 3%
Pat Burns 10/10 2708 days 3%
Stefan Miedzinski 9/10 2708 days 3%
Brice 4/10 2708 days 2%
Tuval Rabina 10/10 2736 days 3%
Sue145 10/10 2736 days 3%
Greg Southcombe 10/10 2736 days 3%
Pedro 10/10 2736 days 3%
Jacqui 10/10 2767 days 3%
Kath Cox 5/10 2767 days 2%
Angela Hornby 10/10 2767 days 3%
Raphaele 9/10 2798 days 3%
ian kennedy 9/10 2828 days 3%
Philip Page 10/10 2859 days 3%
Cynthia 9/10 2859 days 3%
Holly Bartholomew 7/10 2889 days 3%
Kimberly 10/10 2889 days 3%
Scooper 10/10 2889 days 3%
Kiri Edwards 9/10 2920 days 3%
Shaee 10/10 2981 days 3%
Esther 8/10 2981 days 3%
Stacey&Lindsay 10/10 2981 days 3%
Barbara Larrick 10/10 3012 days 3%
Robin 9/10 3042 days 2%
Florian 9/10 3042 days 2%
Matt 9/10 3042 days 2%
Sommer wieland 9/10 3042 days 2%
Kim Tito 10/10 3042 days 3%
Mark Lindeman 7/10 3073 days 2%
Adrian Trumper 9/10 3084 days 2%
Louis Goring-Morris 9/10 3099 days 2%
UK 50-something couple 7/10 3101 days 2%
Paul O'Sullivan 1/10 3110 days 1%
Kimina 7/10 3118 days 2%
Claire Carpenter 9/10 3143 days 2%
Tom Meulders 7/10 3145 days 2%
Megan Mosto 10/10 3153 days 2%
Rebekka Doliva 10/10 3170 days 2%
Nadene Wheatley 9/10 3182 days 2%
Rodney Morris 10/10 3196 days 2%
Joe Trigg 9/10 3204 days 2%
Sandra Jeffers 9/10 3209 days 2%
Gary Prescot 10/10 3226 days 2%
Silvia Romeiro 9/10 3239 days 2%
CARMERS 7/10 3254 days 2%
Anthony Brooker 10/10 3260 days 2%
c mccabe 9/10 3276 days 2%
Gary Wu 8/10 3306 days 2%
Brett King 7/10 3377 days 2%
Errol Iaich 6/10 3379 days 2%
Sue Thomas 6/10 3393 days 2%
Belinda Clarke 10/10 3411 days 2%
Lisa Page 9/10 3440 days 2%
Jesse Kruithoed 8/10 3447 days 2%
Arslan Ahmad 7/10 3448 days 2%
Helene 8/10 3478 days 2%
Lee Burdett 7/10 3482 days 2%
Victoria Strong 9/10 3495 days 2%
Alan Brown 8/10 3497 days 2%
Sally Roach 10/10 3497 days 2%
Nicola Barlow 10/10 3523 days 2%
Shelley Warkentin 8/10 3528 days 2%
Mike Mazur 10/10 3528 days 2%
Robert Hunt 9/10 3531 days 2%
Peter Moore 10/10 3538 days 2%
The Beans 10/10 3556 days 2%
Andrew Altman 8/10 3559 days 1%
Margo Wiltens 9/10 3581 days 1%
Russell Chan 10/10 3621 days 1%
Jenny Parker 10/10 3629 days 1%
Jochen Kunkel 10/10 3636 days 1%
Mikael Torres 8/10 3651 days 1%
Jessica Stokes 10/10 3672 days 1%
Sarah Taumoepeau 9/10 3673 days 1%
Jack Frazier 10/10 3678 days 1%
rkxtrsujumawmjlc 8/10 3735 days 1%
Pamela Hoffman 8/10 3744 days 1%
Erin Polcyn Sailer 8/10 3752 days 1%
Kate Ross 9/10 3770 days 1%
Ken Seiler 10/10 3795 days 1%
Leonard Smith 5/10 3802 days 1%
Alex Macdonald 9/10 3832 days 1%
Jacqui Deans 9/10 3863 days 1%
Eric Anderson 10/10 3880 days 1%
Avery Wong 10/10 3883 days 1%
Helen B 7/10 3886 days 1%
Klaus Moeller 1/10 3893 days 0%
Richard Kirby 9/10 3894 days 1%
Yousef Firoozan 10/10 3894 days 1%
hendrik king 7/10 3894 days 1%
Valerie Wee 9/10 3902 days 1%
Gerard Baas 9/10 3911 days 1%
Suzanne Vermeulen 8/10 3924 days 1%
Nicole 9/10 4084 days 0%
melissa heng 8/10 4138 days 0%
Vanessa 10/10 4159 days 0%
Chris 9/10 4159 days 0%
Andrew Jones 8/10 4169 days 0%
Mike Gornall 9/10 4169 days 0%
Andrew Cruickshank 9/10 4169 days 0%
Rebecca Wharton 9/10 4184 days 0%
Robert Warner 8/10 4197 days 0%
Constantin D 9/10 4209 days 0%
holidaymad from Solihull 7/10 4228 days 0%
Dunja Knaup 10/10 4229 days 0%
Rasmus Rantil 8/10 4232 days 0%
Jonathan Richter 10/10 4251 days 0%
Liz R 5/10 4259 days 0%
Lorcan Lennon 7/10 4270 days 0%
Gianpiero Rodari 9/10 4289 days 0%
Matt Dean 9/10 4320 days 0%
Sunny Sailing 6/10 4442 days 1%
Fabian Rodriguez 8/10 4442 days 1%
Shona MacDonald 10/10 4500 days 1%
Ane Didriksen 10/10 4500 days 1%
Iris Anette Berger 9/10 4500 days 1%
Chris Handley 1/10 4530 days 0%
Becky Davis 8/10 4561 days 1%
Michael Turek 9/10 4562 days 1%
Monique Monique 6/10 4562 days 1%
Ted Cole 8/10 4562 days 1%
Alacchi Moustier 8/10 4575 days 1%
Maya Bakker-deDreu 7/10 4583 days 1%
catherine welsh 6/10 4593 days 1%
GARRYBLOWER 8/10 4624 days 1%
Paul Wood 10/10 4624 days 1%
andrewmh 9/10 4624 days 1%
Nigel & Annie Dale 9/10 4654 days 1%
Helene & Peter 9/10 4654 days 1%
Julian Kemp 8/10 4654 days 1%
A Farquhar 9/10 4654 days 1%
Sandy Goh 7/10 4685 days 1%
Jade Fleming 8/10 4685 days 1%
Christin Woelk 10/10 4863 days 1%
Barbara Lee 9/10 4868 days 1%
Toomas Viilus 8/10 4895 days 1%
Maarja 10/10 4895 days 1%
Bertiethebus 9/10 4899 days 1%
Tanja Schlagermann 10/10 4901 days 1%
Patrycja Polakowska 9/10 4909 days 1%
Michael Nolan 9/10 4927 days 1%
Heather Macdonald 9/10 4927 days 1%
Jeanne Moustier 8/10 4940 days 1%
rich kiimmii 8/10 4958 days 1%
Mike Edwards 8/10 4974 days 1%
Kevin Desjandino 7/10 4976 days 1%
Al Stuart 9/10 4976 days 1%
Sharon Yates 10/10 4977 days 1%
Frans Derks 8/10 4982 days 1%
Katharina Pape 7/10 4987 days 1%
Craig Jones 9/10 4989 days 1%
Jon Barratt 8/10 4995 days 1%
Auger 9/10 4996 days 1%
Auger 9/10 4996 days 1%
Tjw 2/10 5142 days 0%
TheHoon 9/10 5233 days 1%
Robin Sable 9/10 5245 days 1%
Marc Schmiedily 9/10 5250 days 1%
Sally Gordie 10/10 5251 days 1%
James Huntzinger 9/10 5255 days 1%
E Wolfger 10/10 5256 days 1%
J Jmal 4/10 5260 days 1%
nztintin 8/10 5264 days 1%
Richard and Janet 7/10 5267 days 1%
Wright 8/10 5268 days 1%
Marilyn Melhuish 9/10 5273 days 1%
Les Barnes 5/10 5273 days 1%
Ian Bailey 6/10 5273 days 1%
Matt Kelley 7/10 5273 days 1%
Elaine 9/10 5274 days 1%
Bottoms 6/10 5274 days 1%
Hayley Atkinson 8/10 5275 days 1%
Mike & Mandy 7/10 5275 days 1%
Nico Schoots 7/10 5275 days 1%
Sabine 10/10 5276 days 1%
Kolen 10/10 5276 days 1%
Miller 9/10 5278 days 1%
Erik Poirer 10/10 5278 days 1%
Seth & Carla 7/10 5278 days 1%
Peter Putz 10/10 5278 days 1%
Gabriele Wendt 5/10 5278 days 1%
Houter 6/10 5278 days 1%
Villa 7/10 5278 days 1%
John O'Donnell 8/10 5279 days 1%
John A Jerome 4/10 5279 days 1%
Helen Chilton 10/10 5281 days 1%
John Hughes 9/10 5285 days 1%
Rainer Schnell 9/10 5285 days 1%
Steve Goodyear 5/10 5285 days 1%
Paul & Michelle Harmer 10/10 5286 days 1%
Clemens 10/10 5286 days 1%
Ursi Meier 9/10 5287 days 1%
Marco Scheiber 8/10 5287 days 1%
Colin Jenkins 7/10 5304 days 1%
Balonno 8/10 5324 days 1%
McGFarms 10/10 5324 days 1%
Les and Carole Savins 5/10 5361 days 1%
Sebastian 7/10 5364 days 1%
Sarah Graham 9/10 5385 days 1%
Therea 10/10 5598 days 1%
Kevin Morris 8/10 5602 days 1%
Sally Reeves 10/10 5609 days 1%
Kevin Wong 6/10 5612 days 1%
Thomas 5/10 5617 days 1%
alcatrazz 8/10 5619 days 1%
Katherine and Pete Smal 9/10 5620 days 1%
Fasto Maserati 10/10 5620 days 1%
Max 7/10 5621 days 1%
Armin Holle 9/10 5622 days 1%
Harry Hammond 7/10 5623 days 1%
Katie Mitchell 10/10 5630 days 1%
Eva Soerensen 6/10 5631 days 1%
Arne Kiesbye 6/10 5644 days 1%
Becky Foley 10/10 5644 days 1%
David Heads 9/10 5645 days 1%
Jol Balder 10/10 5646 days 1%
Gordon and Sue 8/10 5646 days 1%
Robert Cox 4/10 5649 days 1%
Glenn 10/10 5649 days 1%
Robert Smith 6/10 5649 days 1%
Julia 9/10 5650 days 1%
Gillian de Vries 7/10 5651 days 1%
Webster 10/10 5651 days 1%
Gordon Daniels 4/10 5653 days 1%
Ewald Waldner 9/10 5654 days 1%
Dr Dorthe Bossow 8/10 5654 days 1%
Karen Phillips 5/10 5655 days 1%
Bruce & Bonnie Childs 6/10 5657 days 1%
dollimyxture 9/10 5689 days 1%
Andrew Hammond 8/10 5781 days 1%
kristy 8/10 5811 days 1%
Lomas 10/10 5925 days 1%
BelindaT 10/10 5942 days 1%
claudian 8/10 5964 days 1%
Keita-Karen Buchanan 6/10 5981 days 1%
Margie Sammons 10/10 5983 days 1%
P.C Kool 5/10 5990 days 1%
Peter Brown 10/10 5991 days 1%
Ian Watson 10/10 5996 days 1%
Trude 10/10 5997 days 1%
Horst 9/10 5998 days 1%
Muller Weissert 6/10 6002 days 1%
Thirza & Roeland 2/10 6002 days 0%
Jenny 7/10 6003 days 1%
Jobbs 9/10 6004 days 1%
th schuermann 10/10 6005 days 1%
Yona 9/10 6009 days 1%
David Hobson 7/10 6015 days 1%
R Gilge 8/10 6019 days 1%
Susan Hitchins 4/10 6019 days 1%
Thomas Stopp 9/10 6019 days 1%
Nicole 9/10 6020 days 1%
Luternauer 8/10 6022 days 1%
Kevin and Teresa 8/10 6023 days 1%
Samantha Piekuta 4/10 6032 days 1%
Omar Frenchy 7/10 6032 days 1%
Bartlett nz 10/10 6040 days 1%
Chung Family 7/10 6043 days 1%
middendorp 6/10 6069 days 1%
marylus 10/10 6069 days 1%
carsteng 8/10 6079 days 1%
Melanie Bielefeld 1/10 6087 days 0%
Kathrin Thomas 4/10 6097 days 1%
canadianislandgirl 7/10 6115 days 1%
paulandcathy 8/10 6140 days 1%
NicolaW 10/10 6321 days 1%
jjakkeren 7/10 6329 days 1%
Colin Church 8/10 6329 days 1%
EricS 8/10 6341 days 1%
Christine 5/10 6342 days 1%
JohnN 8/10 6346 days 1%
NatasjaV 8/10 6347 days 1%
Edcan 8/10 6347 days 1%
Barry Smith 9/10 6349 days 1%
Siemens 8/10 6349 days 1%
Andy Baker 5/10 6349 days 1%
Judith & John Bishop 8/10 6360 days 1%
MetteK 8/10 6363 days 1%
Steven 10/10 6363 days 1%
SimonR 4/10 6363 days 1%
AdelineC 6/10 6364 days 1%
RobH 8/10 6365 days 1%
Debbie 8/10 6371 days 1%
Lucas 6/10 6372 days 1%
Anton 9/10 6376 days 1%
Terry 5/10 6376 days 1%
Brian 9/10 6378 days 1%

Adjustments

Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.

Sample Size Adjustment

No Adjustment

A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Queenstown Holiday Park Creeksyde experience has plenty of reviews and does not meet the criteria for any adjustment.

Recent Reviews Adjustment

-1.16% Adjustment

There may be an adjustment if this experience hasn't received any reviews within the last 123 days. However the Queenstown Holiday Park Creeksyde experience does not meet the criteria for any adjustment.

In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.

The Queenstown Holiday Park Creeksyde experience has been adjusted for 111 days. Adjustments are according to the following table.

Days Adjustment
… …
108 -1.13%
109 -1.14%
110 -1.15%
111 -1.16%
112 -1.17%
113 -1.18%
114 -1.19%
… …

Balancing Adjustment

1.72% Adjustment

Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.

You won't be surprised to learn that disgruntled customers are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.

We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.

Final Ranking Score

87%

The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.