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Ranking Score Explained

G'day, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.

The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!

We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?

Below you'll find details around some of the important factors that went into calculating the ranking score for Queenstown Holiday Park Creeksyde.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.

Cymen Crick's avatar

Cymen Crick

Rankers Owner

Queenstown Holiday Park Creeksyde

Valid Reviews

366 Valid Reviews

The Queenstown Holiday Park Creeksyde experience has a total of 369 reviews. There are 366 valid reviews that are included when calculating the ranking score and 3 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.

Below is the distribution of ratings for the 366 valid reviews:

Rating Count Percentage
10/10 103
28%
9/10 94
26%
8/10 72
20%
7/10 42
11%
6/10 20
5%
5/10 14
4%
4/10 10
3%
3/10 1
0%
2/10 5
1%
1/10 5
1%

81.80% Average

The raw data average (mean) for all the Queenstown Holiday Park Creeksyde valid reviews is 81.80% and is based on 366 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.

Face-to-Face Reviews

150 Face-to-Face Reviews

The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.

More about face-to-face reviews

Within the 366 valid reviews, the experience has 150 face-to-face reviews collected during interviews by our team.

Below is the distribution of ratings for the 150 face-to-face reviews:

Rating Count Percentage
10/10 35
23%
9/10 30
20%
8/10 31
21%
7/10 20
13%
6/10 13
9%
5/10 10
7%
4/10 8
5%
3/10 0
0%
2/10 1
1%
1/10 2
1%

78.13% Average

The raw data average (mean) for all the Queenstown Holiday Park Creeksyde face-to-face reviews is 78.13% and is based on 150 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.

Weighted Average

85.25%

Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.

Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.

Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.

Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.

Reviewer Rating Age Relative Weight
Dov Kotlar 10/10 39 days 100%
Nitin Agrawal 10/10 39 days 100%
Sol 7/10 101 days 93%
Richard Bennett 9/10 131 days 98%
Paul T Beisser III 7/10 131 days 92%
Michael Fraser 10/10 192 days 98%
Shaun 10/10 404 days 91%
Audrey 6/10 466 days 76%
Emily 10/10 466 days 88%
Lea 8/10 527 days 83%
Kay 10/10 710 days 71%
Sebastien Gilles 1/10 710 days 29%
Fabienne 8/10 741 days 67%
Sandra Staples 8/10 770 days 65%
Amy 8/10 832 days 59%
Millie 10/10 832 days 61%
June Cormack 8/10 862 days 57%
Larissa 7/10 862 days 54%
Nicky 9/10 893 days 54%
EM 2/10 923 days 23%
Donna Harbidge 9/10 923 days 51%
Charlie 8/10 954 days 47%
Fav 2/10 1015 days 19%
Alley 9/10 1046 days 39%
Kilee Leblanc 7/10 1076 days 34%
Charlie 9/10 1076 days 37%
Katie Edser 10/10 1107 days 34%
Carrie 10/10 1107 days 34%
Niff 9/10 1107 days 34%
Josh 9/10 1107 days 34%
Courtney Gearhart 9/10 1135 days 32%
Shelly 8/10 1197 days 27%
RR 7/10 1197 days 26%
Laura Jarry 9/10 1227 days 25%
Arnon Meshoulam 10/10 1227 days 25%
Karen Parker 10/10 1258 days 23%
Eilis 9/10 1258 days 23%
Yuvin 10/10 1288 days 21%
Tania 10/10 1531 days 10%
Jim H 10/10 1531 days 10%
Nzfrank 10/10 1531 days 10%
Anita James 10/10 1684 days 6%
Tracy W 10/10 1776 days 5%
Karthik 8/10 1806 days 5%
Tash and Liam 7/10 1837 days 5%
Diana 9/10 1865 days 5%
Ange 10/10 1896 days 5%
Ogilvie family of 5 9/10 1896 days 5%
Arlene 10/10 1927 days 5%
Jim Henderson 10/10 1988 days 5%
JS 8/10 2018 days 4%
May 10/10 2049 days 5%
Vis 10/10 2049 days 5%
Holly J 7/10 2080 days 4%
David 9/10 2110 days 4%
Kelly 6/10 2110 days 4%
Robert Adler 10/10 2202 days 4%
Dieter Giesen 9/10 2231 days 4%
Andrew Barrett 10/10 2231 days 4%
Ruth 9/10 2231 days 4%
Tony Williams 2/10 2262 days 2%
Solveig 5/10 2293 days 3%
Emma 10/10 2323 days 4%
Gardner 8/10 2323 days 4%
Sarah 4/10 2323 days 3%
K&KRahimi 8/10 2323 days 4%
Ash 8/10 2354 days 4%
Adam 10/10 2354 days 4%
A&E 8/10 2354 days 4%
Eve 10/10 2384 days 4%
Andrew 8/10 2384 days 4%
Scott 8/10 2415 days 4%
Carolina 7/10 2415 days 4%
Kate 9/10 2507 days 4%
Rocket 3/10 2537 days 2%
Renee 9/10 2537 days 4%
Vicki Hoskinson 10/10 2568 days 4%
Glen Marshall UK 9/10 2568 days 3%
Mirandah 10/10 2568 days 4%
Pierre Grondin 10/10 2568 days 4%
Pat Burns 10/10 2568 days 4%
Stefan Miedzinski 9/10 2568 days 3%
Brice 4/10 2568 days 2%
Tuval Rabina 10/10 2596 days 3%
Sue145 10/10 2596 days 3%
Greg Southcombe 10/10 2596 days 3%
Pedro 10/10 2596 days 3%
Jacqui 10/10 2627 days 3%
Kath Cox 5/10 2627 days 3%
Angela Hornby 10/10 2627 days 3%
Raphaele 9/10 2658 days 3%
ian kennedy 9/10 2688 days 3%
Philip Page 10/10 2719 days 3%
Cynthia 9/10 2719 days 3%
Holly Bartholomew 7/10 2749 days 3%
Kimberly 10/10 2749 days 3%
Scooper 10/10 2749 days 3%
Kiri Edwards 9/10 2780 days 3%
Shaee 10/10 2841 days 3%
Esther 8/10 2841 days 3%
Stacey&Lindsay 10/10 2841 days 3%
Barbara Larrick 10/10 2872 days 3%
Robin 9/10 2902 days 3%
Florian 9/10 2902 days 3%
Matt 9/10 2902 days 3%
Sommer wieland 9/10 2902 days 3%
Kim Tito 10/10 2902 days 3%
Mark Lindeman 7/10 2933 days 3%
Adrian Trumper 9/10 2944 days 3%
Louis Goring-Morris 9/10 2959 days 3%
UK 50-something couple 7/10 2961 days 3%
Paul O'Sullivan 1/10 2970 days 1%
Kimina 7/10 2978 days 3%
Claire Carpenter 9/10 3003 days 3%
Tom Meulders 7/10 3005 days 2%
Megan Mosto 10/10 3013 days 3%
Rebekka Doliva 10/10 3030 days 3%
Nadene Wheatley 9/10 3042 days 3%
Rodney Morris 10/10 3056 days 3%
Joe Trigg 9/10 3064 days 3%
Sandra Jeffers 9/10 3069 days 3%
Gary Prescot 10/10 3086 days 2%
Silvia Romeiro 9/10 3099 days 2%
CARMERS 7/10 3114 days 2%
Anthony Brooker 10/10 3120 days 2%
c mccabe 9/10 3136 days 2%
Gary Wu 8/10 3166 days 2%
Brett King 7/10 3237 days 2%
Errol Iaich 6/10 3239 days 2%
Sue Thomas 6/10 3253 days 2%
Belinda Clarke 10/10 3271 days 2%
Lisa Page 9/10 3300 days 2%
Jesse Kruithoed 8/10 3307 days 2%
Arslan Ahmad 7/10 3308 days 2%
Helene 8/10 3338 days 2%
Lee Burdett 7/10 3342 days 2%
Victoria Strong 9/10 3355 days 2%
Alan Brown 8/10 3357 days 2%
Sally Roach 10/10 3357 days 2%
Nicola Barlow 10/10 3383 days 2%
Shelley Warkentin 8/10 3388 days 2%
Mike Mazur 10/10 3388 days 2%
Robert Hunt 9/10 3391 days 2%
Peter Moore 10/10 3398 days 2%
The Beans 10/10 3416 days 2%
Andrew Altman 8/10 3419 days 2%
Margo Wiltens 9/10 3441 days 2%
Russell Chan 10/10 3481 days 2%
Jenny Parker 10/10 3489 days 2%
Jochen Kunkel 10/10 3496 days 2%
Mikael Torres 8/10 3511 days 2%
Jessica Stokes 10/10 3532 days 2%
Sarah Taumoepeau 9/10 3533 days 2%
Jack Frazier 10/10 3538 days 2%
rkxtrsujumawmjlc 8/10 3595 days 1%
Pamela Hoffman 8/10 3604 days 1%
Erin Polcyn Sailer 8/10 3612 days 1%
Kate Ross 9/10 3630 days 1%
Ken Seiler 10/10 3655 days 1%
Leonard Smith 5/10 3662 days 1%
Alex Macdonald 9/10 3692 days 1%
Jacqui Deans 9/10 3723 days 1%
Eric Anderson 10/10 3740 days 1%
Avery Wong 10/10 3743 days 1%
Helen B 7/10 3746 days 1%
Klaus Moeller 1/10 3753 days 0%
Richard Kirby 9/10 3754 days 1%
Yousef Firoozan 10/10 3754 days 1%
hendrik king 7/10 3754 days 1%
Valerie Wee 9/10 3762 days 1%
Gerard Baas 9/10 3771 days 1%
Suzanne Vermeulen 8/10 3784 days 1%
Nicole 9/10 3944 days 1%
melissa heng 8/10 3998 days 1%
Vanessa 10/10 4019 days 1%
Chris 9/10 4019 days 1%
Andrew Jones 8/10 4029 days 1%
Mike Gornall 9/10 4029 days 1%
Andrew Cruickshank 9/10 4029 days 1%
Rebecca Wharton 9/10 4044 days 1%
Robert Warner 8/10 4057 days 1%
Constantin D 9/10 4069 days 1%
holidaymad from Solihull 7/10 4088 days 0%
Dunja Knaup 10/10 4089 days 1%
Rasmus Rantil 8/10 4092 days 1%
Jonathan Richter 10/10 4111 days 0%
Liz R 5/10 4119 days 0%
Lorcan Lennon 7/10 4130 days 0%
Gianpiero Rodari 9/10 4149 days 0%
Matt Dean 9/10 4180 days 0%
Sunny Sailing 6/10 4302 days 0%
Fabian Rodriguez 8/10 4302 days 0%
Shona MacDonald 10/10 4360 days 0%
Ane Didriksen 10/10 4360 days 0%
Iris Anette Berger 9/10 4360 days 0%
Chris Handley 1/10 4390 days 0%
Becky Davis 8/10 4421 days 1%
Michael Turek 9/10 4422 days 1%
Monique Monique 6/10 4422 days 1%
Ted Cole 8/10 4422 days 1%
Alacchi Moustier 8/10 4435 days 1%
Maya Bakker-deDreu 7/10 4443 days 1%
catherine welsh 6/10 4453 days 1%
GARRYBLOWER 8/10 4484 days 1%
Paul Wood 10/10 4484 days 1%
andrewmh 9/10 4484 days 1%
Nigel & Annie Dale 9/10 4514 days 1%
Helene & Peter 9/10 4514 days 1%
Julian Kemp 8/10 4514 days 1%
A Farquhar 9/10 4514 days 1%
Sandy Goh 7/10 4545 days 1%
Jade Fleming 8/10 4545 days 1%
Christin Woelk 10/10 4723 days 1%
Barbara Lee 9/10 4728 days 1%
Toomas Viilus 8/10 4755 days 1%
Maarja 10/10 4755 days 1%
Bertiethebus 9/10 4759 days 1%
Tanja Schlagermann 10/10 4761 days 1%
Patrycja Polakowska 9/10 4769 days 1%
Michael Nolan 9/10 4787 days 1%
Heather Macdonald 9/10 4787 days 1%
Jeanne Moustier 8/10 4800 days 1%
rich kiimmii 8/10 4818 days 1%
Mike Edwards 8/10 4834 days 1%
Kevin Desjandino 7/10 4836 days 1%
Al Stuart 9/10 4836 days 1%
Sharon Yates 10/10 4837 days 1%
Frans Derks 8/10 4842 days 1%
Katharina Pape 7/10 4847 days 1%
Craig Jones 9/10 4849 days 1%
Jon Barratt 8/10 4855 days 1%
Auger 9/10 4856 days 1%
Auger 9/10 4856 days 1%
Tjw 2/10 5002 days 0%
TheHoon 9/10 5093 days 1%
Robin Sable 9/10 5105 days 1%
Marc Schmiedily 9/10 5110 days 1%
Sally Gordie 10/10 5111 days 1%
James Huntzinger 9/10 5115 days 1%
E Wolfger 10/10 5116 days 1%
J Jmal 4/10 5120 days 1%
nztintin 8/10 5124 days 1%
Richard and Janet 7/10 5127 days 1%
Wright 8/10 5128 days 1%
Marilyn Melhuish 9/10 5133 days 1%
Les Barnes 5/10 5133 days 1%
Ian Bailey 6/10 5133 days 1%
Matt Kelley 7/10 5133 days 1%
Elaine 9/10 5134 days 1%
Bottoms 6/10 5134 days 1%
Hayley Atkinson 8/10 5135 days 1%
Mike & Mandy 7/10 5135 days 1%
Nico Schoots 7/10 5135 days 1%
Sabine 10/10 5136 days 1%
Kolen 10/10 5136 days 1%
Miller 9/10 5138 days 1%
Erik Poirer 10/10 5138 days 1%
Seth & Carla 7/10 5138 days 1%
Peter Putz 10/10 5138 days 1%
Gabriele Wendt 5/10 5138 days 1%
Houter 6/10 5138 days 1%
Villa 7/10 5138 days 1%
John O'Donnell 8/10 5139 days 1%
John A Jerome 4/10 5139 days 1%
Helen Chilton 10/10 5141 days 1%
John Hughes 9/10 5145 days 1%
Rainer Schnell 9/10 5145 days 1%
Steve Goodyear 5/10 5145 days 1%
Paul & Michelle Harmer 10/10 5146 days 1%
Clemens 10/10 5146 days 1%
Ursi Meier 9/10 5147 days 1%
Marco Scheiber 8/10 5147 days 1%
Colin Jenkins 7/10 5164 days 1%
Balonno 8/10 5184 days 1%
McGFarms 10/10 5184 days 1%
Les and Carole Savins 5/10 5221 days 1%
Sebastian 7/10 5224 days 1%
Sarah Graham 9/10 5245 days 1%
Therea 10/10 5458 days 1%
Kevin Morris 8/10 5462 days 1%
Sally Reeves 10/10 5469 days 1%
Kevin Wong 6/10 5472 days 1%
Thomas 5/10 5477 days 1%
alcatrazz 8/10 5479 days 1%
Katherine and Pete Smal 9/10 5480 days 1%
Fasto Maserati 10/10 5480 days 1%
Max 7/10 5481 days 1%
Armin Holle 9/10 5482 days 1%
Harry Hammond 7/10 5483 days 1%
Katie Mitchell 10/10 5490 days 1%
Eva Soerensen 6/10 5491 days 1%
Arne Kiesbye 6/10 5504 days 1%
Becky Foley 10/10 5504 days 1%
David Heads 9/10 5505 days 1%
Jol Balder 10/10 5506 days 1%
Gordon and Sue 8/10 5506 days 1%
Robert Cox 4/10 5509 days 1%
Glenn 10/10 5509 days 1%
Robert Smith 6/10 5509 days 1%
Julia 9/10 5510 days 1%
Gillian de Vries 7/10 5511 days 1%
Webster 10/10 5511 days 1%
Gordon Daniels 4/10 5513 days 1%
Ewald Waldner 9/10 5514 days 1%
Dr Dorthe Bossow 8/10 5514 days 1%
Karen Phillips 5/10 5515 days 1%
Bruce & Bonnie Childs 6/10 5517 days 1%
dollimyxture 9/10 5549 days 1%
Andrew Hammond 8/10 5641 days 1%
kristy 8/10 5671 days 1%
Lomas 10/10 5785 days 1%
BelindaT 10/10 5802 days 1%
claudian 8/10 5824 days 1%
Keita-Karen Buchanan 6/10 5841 days 1%
Margie Sammons 10/10 5843 days 1%
P.C Kool 5/10 5850 days 1%
Peter Brown 10/10 5851 days 1%
Ian Watson 10/10 5856 days 1%
Trude 10/10 5857 days 1%
Horst 9/10 5858 days 1%
Muller Weissert 6/10 5862 days 1%
Thirza & Roeland 2/10 5862 days 0%
Jenny 7/10 5863 days 1%
Jobbs 9/10 5864 days 1%
th schuermann 10/10 5865 days 1%
Yona 9/10 5869 days 1%
David Hobson 7/10 5875 days 1%
R Gilge 8/10 5879 days 1%
Susan Hitchins 4/10 5879 days 1%
Thomas Stopp 9/10 5879 days 1%
Nicole 9/10 5880 days 1%
Luternauer 8/10 5882 days 1%
Kevin and Teresa 8/10 5883 days 1%
Samantha Piekuta 4/10 5892 days 1%
Omar Frenchy 7/10 5892 days 1%
Bartlett nz 10/10 5900 days 1%
Chung Family 7/10 5903 days 1%
middendorp 6/10 5929 days 1%
marylus 10/10 5929 days 1%
carsteng 8/10 5939 days 1%
Melanie Bielefeld 1/10 5947 days 0%
Kathrin Thomas 4/10 5957 days 1%
canadianislandgirl 7/10 5975 days 1%
paulandcathy 8/10 6000 days 1%
NicolaW 10/10 6181 days 1%
jjakkeren 7/10 6189 days 1%
Colin Church 8/10 6189 days 1%
EricS 8/10 6201 days 1%
Christine 5/10 6202 days 1%
JohnN 8/10 6206 days 1%
NatasjaV 8/10 6207 days 1%
Edcan 8/10 6207 days 1%
Barry Smith 9/10 6209 days 1%
Siemens 8/10 6209 days 1%
Andy Baker 5/10 6209 days 1%
Judith & John Bishop 8/10 6220 days 1%
MetteK 8/10 6223 days 1%
Steven 10/10 6223 days 1%
SimonR 4/10 6223 days 1%
AdelineC 6/10 6224 days 1%
RobH 8/10 6225 days 1%
Debbie 8/10 6231 days 1%
Lucas 6/10 6232 days 1%
Anton 9/10 6236 days 1%
Terry 5/10 6236 days 1%
Brian 9/10 6238 days 1%

Adjustments

Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.

Sample Size Adjustment

No Adjustment

A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Queenstown Holiday Park Creeksyde experience has plenty of reviews and does not meet the criteria for any adjustment.

Recent Reviews Adjustment

-0.44% Adjustment

There may be an adjustment if this experience hasn't received any reviews within the last 57 days. However the Queenstown Holiday Park Creeksyde experience does not meet the criteria for any adjustment.

In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.

The Queenstown Holiday Park Creeksyde experience has been adjusted for 22 days. Adjustments are according to the following table.

Days Adjustment
… …
19 -0.38%
20 -0.40%
21 -0.42%
22 -0.44%
23 -0.46%
24 -0.48%
25 -0.50%
… …

Balancing Adjustment

1.86% Adjustment

Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.

You won't be surprised to learn that disgruntled customers are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.

We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.

Final Ranking Score

87%

The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.