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Ranking Score Explained

Kia ora, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.

The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!

We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?

Below you'll find details around some of the important factors that went into calculating the ranking score for Queenstown Holiday Park Creeksyde.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.

Cymen Crick's avatar

Cymen Crick

Rankers Owner

Queenstown Holiday Park Creeksyde

Valid Reviews

372 Valid Reviews

The Queenstown Holiday Park Creeksyde experience has a total of 375 reviews. There are 372 valid reviews that are included when calculating the ranking score and 3 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.

Below is the distribution of ratings for the 372 valid reviews:

Rating Count Percentage
10/10 106
28%
9/10 95
26%
8/10 74
20%
7/10 42
11%
6/10 20
5%
5/10 14
4%
4/10 10
3%
3/10 1
0%
2/10 5
1%
1/10 5
1%

81.96% Average

The raw data average (mean) for all the Queenstown Holiday Park Creeksyde valid reviews is 81.96% and is based on 372 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.

Face-to-Face Reviews

150 Face-to-Face Reviews

The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.

More about face-to-face reviews

Within the 372 valid reviews, the experience has 150 face-to-face reviews collected during interviews by our team.

Below is the distribution of ratings for the 150 face-to-face reviews:

Rating Count Percentage
10/10 35
23%
9/10 30
20%
8/10 31
21%
7/10 20
13%
6/10 13
9%
5/10 10
7%
4/10 8
5%
3/10 0
0%
2/10 1
1%
1/10 2
1%

78.13% Average

The raw data average (mean) for all the Queenstown Holiday Park Creeksyde face-to-face reviews is 78.13% and is based on 150 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.

Weighted Average

86.78%

Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.

Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.

Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.

Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.

Reviewer Rating Age Relative Weight
Tina Schomann 10/10 161 days 100%
Jonathan Nurse 8/10 192 days 97%
Julia Kirk 10/10 192 days 99%
Henk Slot 9/10 192 days 98%
Andrew 10/10 192 days 99%
Chelsea Yeo 8/10 192 days 97%
Dov Kotlar 10/10 220 days 99%
Nitin Agrawal 10/10 220 days 99%
Sol 7/10 282 days 90%
Richard Bennett 9/10 312 days 95%
Paul T Beisser III 7/10 312 days 89%
Michael Fraser 10/10 373 days 93%
Shaun 10/10 585 days 82%
Audrey 6/10 647 days 67%
Emily 10/10 647 days 77%
Lea 8/10 708 days 71%
Kay 10/10 891 days 56%
Sebastien Gilles 1/10 891 days 23%
Fabienne 8/10 922 days 51%
Sandra Staples 8/10 951 days 48%
Amy 8/10 1013 days 42%
Millie 10/10 1013 days 43%
June Cormack 8/10 1043 days 40%
Larissa 7/10 1043 days 38%
Nicky 9/10 1074 days 37%
EM 2/10 1104 days 16%
Donna Harbidge 9/10 1104 days 35%
Charlie 8/10 1135 days 32%
Fav 2/10 1196 days 13%
Alley 9/10 1227 days 25%
Kilee Leblanc 7/10 1257 days 22%
Charlie 9/10 1257 days 23%
Katie Edser 10/10 1288 days 22%
Carrie 10/10 1288 days 22%
Niff 9/10 1288 days 22%
Josh 9/10 1288 days 22%
Courtney Gearhart 9/10 1316 days 20%
Shelly 8/10 1378 days 16%
RR 7/10 1378 days 15%
Laura Jarry 9/10 1408 days 15%
Arnon Meshoulam 10/10 1408 days 15%
Karen Parker 10/10 1439 days 14%
Eilis 9/10 1439 days 14%
Yuvin 10/10 1469 days 12%
Tania 10/10 1712 days 6%
Jim H 10/10 1712 days 6%
Nzfrank 10/10 1712 days 6%
Anita James 10/10 1865 days 5%
Tracy W 10/10 1957 days 5%
Karthik 8/10 1987 days 5%
Tash and Liam 7/10 2018 days 4%
Diana 9/10 2046 days 5%
Ange 10/10 2077 days 5%
Ogilvie family of 5 9/10 2077 days 4%
Arlene 10/10 2108 days 4%
Jim Henderson 10/10 2169 days 4%
JS 8/10 2199 days 4%
May 10/10 2230 days 4%
Vis 10/10 2230 days 4%
Holly J 7/10 2261 days 4%
David 9/10 2291 days 4%
Kelly 6/10 2291 days 4%
Robert Adler 10/10 2383 days 4%
Dieter Giesen 9/10 2412 days 4%
Andrew Barrett 10/10 2412 days 4%
Ruth 9/10 2412 days 4%
Tony Williams 2/10 2443 days 2%
Solveig 5/10 2474 days 3%
Emma 10/10 2504 days 4%
Gardner 8/10 2504 days 4%
Sarah 4/10 2504 days 2%
K&KRahimi 8/10 2504 days 4%
Ash 8/10 2535 days 4%
Adam 10/10 2535 days 4%
A&E 8/10 2535 days 4%
Eve 10/10 2565 days 4%
Andrew 8/10 2565 days 3%
Scott 8/10 2596 days 3%
Carolina 7/10 2596 days 3%
Kate 9/10 2688 days 3%
Rocket 3/10 2718 days 2%
Renee 9/10 2718 days 3%
Vicki Hoskinson 10/10 2749 days 3%
Glen Marshall UK 9/10 2749 days 3%
Mirandah 10/10 2749 days 3%
Pierre Grondin 10/10 2749 days 3%
Pat Burns 10/10 2749 days 3%
Stefan Miedzinski 9/10 2749 days 3%
Brice 4/10 2749 days 2%
Tuval Rabina 10/10 2777 days 3%
Sue145 10/10 2777 days 3%
Greg Southcombe 10/10 2777 days 3%
Pedro 10/10 2777 days 3%
Jacqui 10/10 2808 days 3%
Kath Cox 5/10 2808 days 2%
Angela Hornby 10/10 2808 days 3%
Raphaele 9/10 2839 days 3%
ian kennedy 9/10 2869 days 3%
Philip Page 10/10 2900 days 3%
Cynthia 9/10 2900 days 3%
Holly Bartholomew 7/10 2930 days 3%
Kimberly 10/10 2930 days 3%
Scooper 10/10 2930 days 3%
Kiri Edwards 9/10 2961 days 3%
Shaee 10/10 3022 days 3%
Esther 8/10 3022 days 3%
Stacey&Lindsay 10/10 3022 days 3%
Barbara Larrick 10/10 3053 days 3%
Robin 9/10 3083 days 3%
Florian 9/10 3083 days 3%
Matt 9/10 3083 days 3%
Sommer wieland 9/10 3083 days 3%
Kim Tito 10/10 3083 days 3%
Mark Lindeman 7/10 3114 days 2%
Adrian Trumper 9/10 3125 days 2%
Louis Goring-Morris 9/10 3140 days 2%
UK 50-something couple 7/10 3142 days 2%
Paul O'Sullivan 1/10 3151 days 1%
Kimina 7/10 3159 days 2%
Claire Carpenter 9/10 3184 days 2%
Tom Meulders 7/10 3186 days 2%
Megan Mosto 10/10 3194 days 2%
Rebekka Doliva 10/10 3211 days 2%
Nadene Wheatley 9/10 3223 days 2%
Rodney Morris 10/10 3237 days 2%
Joe Trigg 9/10 3245 days 2%
Sandra Jeffers 9/10 3250 days 2%
Gary Prescot 10/10 3267 days 2%
Silvia Romeiro 9/10 3280 days 2%
CARMERS 7/10 3295 days 2%
Anthony Brooker 10/10 3301 days 2%
c mccabe 9/10 3317 days 2%
Gary Wu 8/10 3347 days 2%
Brett King 7/10 3418 days 2%
Errol Iaich 6/10 3420 days 2%
Sue Thomas 6/10 3434 days 2%
Belinda Clarke 10/10 3452 days 2%
Lisa Page 9/10 3481 days 2%
Jesse Kruithoed 8/10 3488 days 2%
Arslan Ahmad 7/10 3489 days 2%
Helene 8/10 3519 days 2%
Lee Burdett 7/10 3523 days 2%
Victoria Strong 9/10 3536 days 2%
Alan Brown 8/10 3538 days 2%
Sally Roach 10/10 3538 days 2%
Nicola Barlow 10/10 3564 days 2%
Shelley Warkentin 8/10 3569 days 2%
Mike Mazur 10/10 3569 days 2%
Robert Hunt 9/10 3572 days 2%
Peter Moore 10/10 3579 days 2%
The Beans 10/10 3597 days 2%
Andrew Altman 8/10 3600 days 1%
Margo Wiltens 9/10 3622 days 1%
Russell Chan 10/10 3662 days 1%
Jenny Parker 10/10 3670 days 1%
Jochen Kunkel 10/10 3677 days 1%
Mikael Torres 8/10 3692 days 1%
Jessica Stokes 10/10 3713 days 1%
Sarah Taumoepeau 9/10 3714 days 1%
Jack Frazier 10/10 3719 days 1%
rkxtrsujumawmjlc 8/10 3776 days 1%
Pamela Hoffman 8/10 3785 days 1%
Erin Polcyn Sailer 8/10 3793 days 1%
Kate Ross 9/10 3811 days 1%
Ken Seiler 10/10 3836 days 1%
Leonard Smith 5/10 3843 days 1%
Alex Macdonald 9/10 3873 days 1%
Jacqui Deans 9/10 3904 days 1%
Eric Anderson 10/10 3921 days 1%
Avery Wong 10/10 3924 days 1%
Helen B 7/10 3927 days 1%
Klaus Moeller 1/10 3934 days 0%
Richard Kirby 9/10 3935 days 1%
Yousef Firoozan 10/10 3935 days 1%
hendrik king 7/10 3935 days 1%
Valerie Wee 9/10 3943 days 1%
Gerard Baas 9/10 3952 days 1%
Suzanne Vermeulen 8/10 3965 days 1%
Nicole 9/10 4125 days 0%
melissa heng 8/10 4179 days 0%
Vanessa 10/10 4200 days 0%
Chris 9/10 4200 days 0%
Andrew Jones 8/10 4210 days 0%
Mike Gornall 9/10 4210 days 0%
Andrew Cruickshank 9/10 4210 days 0%
Rebecca Wharton 9/10 4225 days 0%
Robert Warner 8/10 4238 days 0%
Constantin D 9/10 4250 days 0%
holidaymad from Solihull 7/10 4269 days 0%
Dunja Knaup 10/10 4270 days 0%
Rasmus Rantil 8/10 4273 days 0%
Jonathan Richter 10/10 4292 days 0%
Liz R 5/10 4300 days 0%
Lorcan Lennon 7/10 4311 days 0%
Gianpiero Rodari 9/10 4330 days 0%
Matt Dean 9/10 4361 days 0%
Sunny Sailing 6/10 4483 days 1%
Fabian Rodriguez 8/10 4483 days 1%
Shona MacDonald 10/10 4541 days 1%
Ane Didriksen 10/10 4541 days 1%
Iris Anette Berger 9/10 4541 days 1%
Chris Handley 1/10 4571 days 0%
Becky Davis 8/10 4602 days 1%
Michael Turek 9/10 4603 days 1%
Monique Monique 6/10 4603 days 1%
Ted Cole 8/10 4603 days 1%
Alacchi Moustier 8/10 4616 days 1%
Maya Bakker-deDreu 7/10 4624 days 1%
catherine welsh 6/10 4634 days 1%
GARRYBLOWER 8/10 4665 days 1%
Paul Wood 10/10 4665 days 1%
andrewmh 9/10 4665 days 1%
Nigel & Annie Dale 9/10 4695 days 1%
Helene & Peter 9/10 4695 days 1%
Julian Kemp 8/10 4695 days 1%
A Farquhar 9/10 4695 days 1%
Sandy Goh 7/10 4726 days 1%
Jade Fleming 8/10 4726 days 1%
Christin Woelk 10/10 4904 days 1%
Barbara Lee 9/10 4909 days 1%
Toomas Viilus 8/10 4936 days 1%
Maarja 10/10 4936 days 1%
Bertiethebus 9/10 4940 days 1%
Tanja Schlagermann 10/10 4942 days 1%
Patrycja Polakowska 9/10 4950 days 1%
Michael Nolan 9/10 4968 days 1%
Heather Macdonald 9/10 4968 days 1%
Jeanne Moustier 8/10 4981 days 1%
rich kiimmii 8/10 4999 days 1%
Mike Edwards 8/10 5015 days 1%
Kevin Desjandino 7/10 5017 days 1%
Al Stuart 9/10 5017 days 1%
Sharon Yates 10/10 5018 days 1%
Frans Derks 8/10 5023 days 1%
Katharina Pape 7/10 5028 days 1%
Craig Jones 9/10 5030 days 1%
Jon Barratt 8/10 5036 days 1%
Auger 9/10 5037 days 1%
Auger 9/10 5037 days 1%
Tjw 2/10 5183 days 0%
TheHoon 9/10 5274 days 1%
Robin Sable 9/10 5286 days 1%
Marc Schmiedily 9/10 5291 days 1%
Sally Gordie 10/10 5292 days 1%
James Huntzinger 9/10 5296 days 1%
E Wolfger 10/10 5297 days 1%
J Jmal 4/10 5301 days 1%
nztintin 8/10 5305 days 1%
Richard and Janet 7/10 5308 days 1%
Wright 8/10 5309 days 1%
Marilyn Melhuish 9/10 5314 days 1%
Les Barnes 5/10 5314 days 1%
Ian Bailey 6/10 5314 days 1%
Matt Kelley 7/10 5314 days 1%
Elaine 9/10 5315 days 1%
Bottoms 6/10 5315 days 1%
Hayley Atkinson 8/10 5316 days 1%
Mike & Mandy 7/10 5316 days 1%
Nico Schoots 7/10 5316 days 1%
Sabine 10/10 5317 days 1%
Kolen 10/10 5317 days 1%
Miller 9/10 5319 days 1%
Erik Poirer 10/10 5319 days 1%
Seth & Carla 7/10 5319 days 1%
Peter Putz 10/10 5319 days 1%
Gabriele Wendt 5/10 5319 days 1%
Houter 6/10 5319 days 1%
Villa 7/10 5319 days 1%
John O'Donnell 8/10 5320 days 1%
John A Jerome 4/10 5320 days 1%
Helen Chilton 10/10 5322 days 1%
John Hughes 9/10 5326 days 1%
Rainer Schnell 9/10 5326 days 1%
Steve Goodyear 5/10 5326 days 1%
Paul & Michelle Harmer 10/10 5327 days 1%
Clemens 10/10 5327 days 1%
Ursi Meier 9/10 5328 days 1%
Marco Scheiber 8/10 5328 days 1%
Colin Jenkins 7/10 5345 days 1%
Balonno 8/10 5365 days 1%
McGFarms 10/10 5365 days 1%
Les and Carole Savins 5/10 5402 days 1%
Sebastian 7/10 5405 days 1%
Sarah Graham 9/10 5426 days 1%
Therea 10/10 5639 days 1%
Kevin Morris 8/10 5643 days 1%
Sally Reeves 10/10 5650 days 1%
Kevin Wong 6/10 5653 days 1%
Thomas 5/10 5658 days 1%
alcatrazz 8/10 5660 days 1%
Katherine and Pete Smal 9/10 5661 days 1%
Fasto Maserati 10/10 5661 days 1%
Max 7/10 5662 days 1%
Armin Holle 9/10 5663 days 1%
Harry Hammond 7/10 5664 days 1%
Katie Mitchell 10/10 5671 days 1%
Eva Soerensen 6/10 5672 days 1%
Arne Kiesbye 6/10 5685 days 1%
Becky Foley 10/10 5685 days 1%
David Heads 9/10 5686 days 1%
Jol Balder 10/10 5687 days 1%
Gordon and Sue 8/10 5687 days 1%
Robert Cox 4/10 5690 days 1%
Glenn 10/10 5690 days 1%
Robert Smith 6/10 5690 days 1%
Julia 9/10 5691 days 1%
Gillian de Vries 7/10 5692 days 1%
Webster 10/10 5692 days 1%
Gordon Daniels 4/10 5694 days 1%
Ewald Waldner 9/10 5695 days 1%
Dr Dorthe Bossow 8/10 5695 days 1%
Karen Phillips 5/10 5696 days 1%
Bruce & Bonnie Childs 6/10 5698 days 1%
dollimyxture 9/10 5730 days 1%
Andrew Hammond 8/10 5822 days 1%
kristy 8/10 5852 days 1%
Lomas 10/10 5966 days 1%
BelindaT 10/10 5983 days 1%
claudian 8/10 6005 days 1%
Keita-Karen Buchanan 6/10 6022 days 1%
Margie Sammons 10/10 6024 days 1%
P.C Kool 5/10 6031 days 1%
Peter Brown 10/10 6032 days 1%
Ian Watson 10/10 6037 days 1%
Trude 10/10 6038 days 1%
Horst 9/10 6039 days 1%
Muller Weissert 6/10 6043 days 1%
Thirza & Roeland 2/10 6043 days 0%
Jenny 7/10 6044 days 1%
Jobbs 9/10 6045 days 1%
th schuermann 10/10 6046 days 1%
Yona 9/10 6050 days 1%
David Hobson 7/10 6056 days 1%
R Gilge 8/10 6060 days 1%
Susan Hitchins 4/10 6060 days 1%
Thomas Stopp 9/10 6060 days 1%
Nicole 9/10 6061 days 1%
Luternauer 8/10 6063 days 1%
Kevin and Teresa 8/10 6064 days 1%
Samantha Piekuta 4/10 6073 days 1%
Omar Frenchy 7/10 6073 days 1%
Bartlett nz 10/10 6081 days 1%
Chung Family 7/10 6084 days 1%
middendorp 6/10 6110 days 1%
marylus 10/10 6110 days 1%
carsteng 8/10 6120 days 1%
Melanie Bielefeld 1/10 6128 days 0%
Kathrin Thomas 4/10 6138 days 1%
canadianislandgirl 7/10 6156 days 1%
paulandcathy 8/10 6181 days 1%
NicolaW 10/10 6362 days 1%
jjakkeren 7/10 6370 days 1%
Colin Church 8/10 6370 days 1%
EricS 8/10 6382 days 1%
Christine 5/10 6383 days 1%
JohnN 8/10 6387 days 1%
NatasjaV 8/10 6388 days 1%
Edcan 8/10 6388 days 1%
Barry Smith 9/10 6390 days 1%
Siemens 8/10 6390 days 1%
Andy Baker 5/10 6390 days 1%
Judith & John Bishop 8/10 6401 days 1%
MetteK 8/10 6404 days 1%
Steven 10/10 6404 days 1%
SimonR 4/10 6404 days 1%
AdelineC 6/10 6405 days 1%
RobH 8/10 6406 days 1%
Debbie 8/10 6412 days 1%
Lucas 6/10 6413 days 1%
Anton 9/10 6417 days 1%
Terry 5/10 6417 days 1%
Brian 9/10 6419 days 1%

Adjustments

Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.

Sample Size Adjustment

No Adjustment

A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Queenstown Holiday Park Creeksyde experience has plenty of reviews and does not meet the criteria for any adjustment.

Recent Reviews Adjustment

-2.12% Adjustment

There may be an adjustment if this experience hasn't received any reviews within the last 85 days. However the Queenstown Holiday Park Creeksyde experience does not meet the criteria for any adjustment.

In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.

The Queenstown Holiday Park Creeksyde experience has been adjusted for 152 days. Adjustments are according to the following table.

Days Adjustment
… …
149 -2.07%
150 -2.09%
151 -2.10%
152 -2.12%
153 -2.13%
154 -2.14%
155 -2.16%
… …

Balancing Adjustment

1.89% Adjustment

Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.

You won't be surprised to learn that disgruntled customers are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.

We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.

Final Ranking Score

87%

The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.