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Ranking Score Explained

Kia ora, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.

The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!

We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?

Below you'll find details around some of the important factors that went into calculating the ranking score for Queenstown Holiday Park Creeksyde.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.

Cymen Crick's avatar

Cymen Crick

Rankers Owner

Queenstown Holiday Park Creeksyde

Valid Reviews

363 Valid Reviews

The Queenstown Holiday Park Creeksyde experience has a total of 366 reviews. There are 363 valid reviews that are included when calculating the ranking score and 3 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.

Below is the distribution of ratings for the 363 valid reviews:

Rating Count Percentage
10/10 101
28%
9/10 94
26%
8/10 72
20%
7/10 41
11%
6/10 20
6%
5/10 14
4%
4/10 10
3%
3/10 1
0%
2/10 5
1%
1/10 5
1%

81.74% Average

The raw data average (mean) for all the Queenstown Holiday Park Creeksyde valid reviews is 81.74% and is based on 363 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.

Face-to-Face Reviews

150 Face-to-Face Reviews

The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.

More about face-to-face reviews

Within the 363 valid reviews, the experience has 150 face-to-face reviews collected during interviews by our team.

Below is the distribution of ratings for the 150 face-to-face reviews:

Rating Count Percentage
10/10 35
23%
9/10 30
20%
8/10 31
21%
7/10 20
13%
6/10 13
9%
5/10 10
7%
4/10 8
5%
3/10 0
0%
2/10 1
1%
1/10 2
1%

78.13% Average

The raw data average (mean) for all the Queenstown Holiday Park Creeksyde face-to-face reviews is 78.13% and is based on 150 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.

Weighted Average

84.64%

Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.

Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.

Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.

Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.

Reviewer Rating Age Relative Weight
Sol 7/10 40 days 94%
Richard Bennett 9/10 70 days 100%
Michael Fraser 10/10 131 days 100%
Shaun 10/10 343 days 94%
Audrey 6/10 405 days 79%
Emily 10/10 405 days 92%
Lea 8/10 466 days 87%
Kay 10/10 649 days 77%
Sebastien Gilles 1/10 649 days 31%
Fabienne 8/10 680 days 73%
Sandra Staples 8/10 709 days 71%
Amy 8/10 771 days 65%
Millie 10/10 771 days 67%
June Cormack 8/10 801 days 63%
Larissa 7/10 801 days 60%
Nicky 9/10 832 days 60%
EM 2/10 862 days 26%
Donna Harbidge 9/10 862 days 58%
Charlie 8/10 893 days 54%
Fav 2/10 954 days 22%
Alley 9/10 985 days 45%
Kilee Leblanc 7/10 1015 days 40%
Charlie 9/10 1015 days 42%
Katie Edser 10/10 1046 days 40%
Carrie 10/10 1046 days 40%
Niff 9/10 1046 days 40%
Josh 9/10 1046 days 40%
Courtney Gearhart 9/10 1074 days 37%
Shelly 8/10 1136 days 32%
RR 7/10 1136 days 30%
Laura Jarry 9/10 1166 days 30%
Arnon Meshoulam 10/10 1166 days 30%
Karen Parker 10/10 1197 days 28%
Eilis 9/10 1197 days 27%
Yuvin 10/10 1227 days 26%
Tania 10/10 1470 days 12%
Jim H 10/10 1470 days 12%
Nzfrank 10/10 1470 days 12%
Anita James 10/10 1623 days 7%
Tracy W 10/10 1715 days 6%
Karthik 8/10 1745 days 5%
Tash and Liam 7/10 1776 days 5%
Diana 9/10 1804 days 5%
Ange 10/10 1835 days 5%
Ogilvie family of 5 9/10 1835 days 5%
Arlene 10/10 1866 days 5%
Jim Henderson 10/10 1927 days 5%
JS 8/10 1957 days 5%
May 10/10 1988 days 5%
Vis 10/10 1988 days 5%
Holly J 7/10 2019 days 4%
David 9/10 2049 days 5%
Kelly 6/10 2049 days 4%
Robert Adler 10/10 2141 days 4%
Dieter Giesen 9/10 2170 days 4%
Andrew Barrett 10/10 2170 days 4%
Ruth 9/10 2170 days 4%
Tony Williams 2/10 2201 days 2%
Solveig 5/10 2232 days 3%
Emma 10/10 2262 days 4%
Gardner 8/10 2262 days 4%
Sarah 4/10 2262 days 3%
K&KRahimi 8/10 2262 days 4%
Ash 8/10 2293 days 4%
Adam 10/10 2293 days 4%
A&E 8/10 2293 days 4%
Eve 10/10 2323 days 4%
Andrew 8/10 2323 days 4%
Scott 8/10 2354 days 4%
Carolina 7/10 2354 days 4%
Kate 9/10 2446 days 4%
Rocket 3/10 2476 days 2%
Renee 9/10 2476 days 4%
Vicki Hoskinson 10/10 2507 days 4%
Glen Marshall UK 9/10 2507 days 4%
Mirandah 10/10 2507 days 4%
Pierre Grondin 10/10 2507 days 4%
Pat Burns 10/10 2507 days 4%
Stefan Miedzinski 9/10 2507 days 4%
Brice 4/10 2507 days 2%
Tuval Rabina 10/10 2535 days 4%
Sue145 10/10 2535 days 4%
Greg Southcombe 10/10 2535 days 4%
Pedro 10/10 2535 days 4%
Jacqui 10/10 2566 days 4%
Kath Cox 5/10 2566 days 3%
Angela Hornby 10/10 2566 days 4%
Raphaele 9/10 2597 days 3%
ian kennedy 9/10 2627 days 3%
Philip Page 10/10 2658 days 3%
Cynthia 9/10 2658 days 3%
Holly Bartholomew 7/10 2688 days 3%
Kimberly 10/10 2688 days 3%
Scooper 10/10 2688 days 3%
Kiri Edwards 9/10 2719 days 3%
Shaee 10/10 2780 days 3%
Esther 8/10 2780 days 3%
Stacey&Lindsay 10/10 2780 days 3%
Barbara Larrick 10/10 2811 days 3%
Robin 9/10 2841 days 3%
Florian 9/10 2841 days 3%
Matt 9/10 2841 days 3%
Sommer wieland 9/10 2841 days 3%
Kim Tito 10/10 2841 days 3%
Mark Lindeman 7/10 2872 days 3%
Adrian Trumper 9/10 2883 days 3%
Louis Goring-Morris 9/10 2898 days 3%
UK 50-something couple 7/10 2900 days 3%
Paul O'Sullivan 1/10 2909 days 1%
Kimina 7/10 2917 days 3%
Claire Carpenter 9/10 2942 days 3%
Tom Meulders 7/10 2944 days 3%
Megan Mosto 10/10 2952 days 3%
Rebekka Doliva 10/10 2969 days 3%
Nadene Wheatley 9/10 2981 days 3%
Rodney Morris 10/10 2995 days 3%
Joe Trigg 9/10 3003 days 3%
Sandra Jeffers 9/10 3008 days 3%
Gary Prescot 10/10 3025 days 3%
Silvia Romeiro 9/10 3038 days 3%
CARMERS 7/10 3053 days 2%
Anthony Brooker 10/10 3059 days 3%
c mccabe 9/10 3075 days 3%
Gary Wu 8/10 3105 days 2%
Brett King 7/10 3176 days 2%
Errol Iaich 6/10 3178 days 2%
Sue Thomas 6/10 3192 days 2%
Belinda Clarke 10/10 3210 days 2%
Lisa Page 9/10 3239 days 2%
Jesse Kruithoed 8/10 3246 days 2%
Arslan Ahmad 7/10 3247 days 2%
Helene 8/10 3277 days 2%
Lee Burdett 7/10 3281 days 2%
Victoria Strong 9/10 3294 days 2%
Alan Brown 8/10 3296 days 2%
Sally Roach 10/10 3296 days 2%
Nicola Barlow 10/10 3322 days 2%
Shelley Warkentin 8/10 3327 days 2%
Mike Mazur 10/10 3327 days 2%
Robert Hunt 9/10 3330 days 2%
Peter Moore 10/10 3337 days 2%
The Beans 10/10 3355 days 2%
Andrew Altman 8/10 3358 days 2%
Margo Wiltens 9/10 3380 days 2%
Russell Chan 10/10 3420 days 2%
Jenny Parker 10/10 3428 days 2%
Jochen Kunkel 10/10 3435 days 2%
Mikael Torres 8/10 3450 days 2%
Jessica Stokes 10/10 3471 days 2%
Sarah Taumoepeau 9/10 3472 days 2%
Jack Frazier 10/10 3477 days 2%
rkxtrsujumawmjlc 8/10 3534 days 2%
Pamela Hoffman 8/10 3543 days 2%
Erin Polcyn Sailer 8/10 3551 days 2%
Kate Ross 9/10 3569 days 2%
Ken Seiler 10/10 3594 days 2%
Leonard Smith 5/10 3601 days 1%
Alex Macdonald 9/10 3631 days 1%
Jacqui Deans 9/10 3662 days 1%
Eric Anderson 10/10 3679 days 1%
Avery Wong 10/10 3682 days 1%
Helen B 7/10 3685 days 1%
Klaus Moeller 1/10 3692 days 1%
Richard Kirby 9/10 3693 days 1%
Yousef Firoozan 10/10 3693 days 1%
hendrik king 7/10 3693 days 1%
Valerie Wee 9/10 3701 days 1%
Gerard Baas 9/10 3710 days 1%
Suzanne Vermeulen 8/10 3723 days 1%
Nicole 9/10 3883 days 1%
melissa heng 8/10 3937 days 1%
Vanessa 10/10 3958 days 1%
Chris 9/10 3958 days 1%
Andrew Jones 8/10 3968 days 1%
Mike Gornall 9/10 3968 days 1%
Andrew Cruickshank 9/10 3968 days 1%
Rebecca Wharton 9/10 3983 days 1%
Robert Warner 8/10 3996 days 1%
Constantin D 9/10 4008 days 1%
holidaymad from Solihull 7/10 4027 days 1%
Dunja Knaup 10/10 4028 days 1%
Rasmus Rantil 8/10 4031 days 1%
Jonathan Richter 10/10 4050 days 1%
Liz R 5/10 4058 days 0%
Lorcan Lennon 7/10 4069 days 1%
Gianpiero Rodari 9/10 4088 days 1%
Matt Dean 9/10 4119 days 0%
Sunny Sailing 6/10 4241 days 0%
Fabian Rodriguez 8/10 4241 days 0%
Shona MacDonald 10/10 4299 days 0%
Ane Didriksen 10/10 4299 days 0%
Iris Anette Berger 9/10 4299 days 0%
Chris Handley 1/10 4329 days 0%
Becky Davis 8/10 4360 days 0%
Michael Turek 9/10 4361 days 0%
Monique Monique 6/10 4361 days 0%
Ted Cole 8/10 4361 days 0%
Alacchi Moustier 8/10 4374 days 0%
Maya Bakker-deDreu 7/10 4382 days 1%
catherine welsh 6/10 4392 days 1%
GARRYBLOWER 8/10 4423 days 1%
Paul Wood 10/10 4423 days 1%
andrewmh 9/10 4423 days 1%
Nigel & Annie Dale 9/10 4453 days 1%
Helene & Peter 9/10 4453 days 1%
Julian Kemp 8/10 4453 days 1%
A Farquhar 9/10 4453 days 1%
Sandy Goh 7/10 4484 days 1%
Jade Fleming 8/10 4484 days 1%
Christin Woelk 10/10 4662 days 1%
Barbara Lee 9/10 4667 days 1%
Toomas Viilus 8/10 4694 days 1%
Maarja 10/10 4694 days 1%
Bertiethebus 9/10 4698 days 1%
Tanja Schlagermann 10/10 4700 days 1%
Patrycja Polakowska 9/10 4708 days 1%
Michael Nolan 9/10 4726 days 1%
Heather Macdonald 9/10 4726 days 1%
Jeanne Moustier 8/10 4739 days 1%
rich kiimmii 8/10 4757 days 1%
Mike Edwards 8/10 4773 days 1%
Kevin Desjandino 7/10 4775 days 1%
Al Stuart 9/10 4775 days 1%
Sharon Yates 10/10 4776 days 1%
Frans Derks 8/10 4781 days 1%
Katharina Pape 7/10 4786 days 1%
Craig Jones 9/10 4788 days 1%
Jon Barratt 8/10 4794 days 1%
Auger 9/10 4795 days 1%
Auger 9/10 4795 days 1%
Tjw 2/10 4941 days 0%
TheHoon 9/10 5032 days 1%
Robin Sable 9/10 5044 days 1%
Marc Schmiedily 9/10 5049 days 1%
Sally Gordie 10/10 5050 days 1%
James Huntzinger 9/10 5054 days 1%
E Wolfger 10/10 5055 days 1%
J Jmal 4/10 5059 days 1%
nztintin 8/10 5063 days 1%
Richard and Janet 7/10 5066 days 1%
Wright 8/10 5067 days 1%
Marilyn Melhuish 9/10 5072 days 1%
Les Barnes 5/10 5072 days 1%
Ian Bailey 6/10 5072 days 1%
Matt Kelley 7/10 5072 days 1%
Elaine 9/10 5073 days 1%
Bottoms 6/10 5073 days 1%
Hayley Atkinson 8/10 5074 days 1%
Mike & Mandy 7/10 5074 days 1%
Nico Schoots 7/10 5074 days 1%
Sabine 10/10 5075 days 1%
Kolen 10/10 5075 days 1%
Miller 9/10 5077 days 1%
Erik Poirer 10/10 5077 days 1%
Seth & Carla 7/10 5077 days 1%
Peter Putz 10/10 5077 days 1%
Gabriele Wendt 5/10 5077 days 1%
Houter 6/10 5077 days 1%
Villa 7/10 5077 days 1%
John O'Donnell 8/10 5078 days 1%
John A Jerome 4/10 5078 days 1%
Helen Chilton 10/10 5080 days 1%
John Hughes 9/10 5084 days 1%
Rainer Schnell 9/10 5084 days 1%
Steve Goodyear 5/10 5084 days 1%
Paul & Michelle Harmer 10/10 5085 days 1%
Clemens 10/10 5085 days 1%
Ursi Meier 9/10 5086 days 1%
Marco Scheiber 8/10 5086 days 1%
Colin Jenkins 7/10 5103 days 1%
Balonno 8/10 5123 days 1%
McGFarms 10/10 5123 days 1%
Les and Carole Savins 5/10 5160 days 1%
Sebastian 7/10 5163 days 1%
Sarah Graham 9/10 5184 days 1%
Therea 10/10 5397 days 1%
Kevin Morris 8/10 5401 days 1%
Sally Reeves 10/10 5408 days 1%
Kevin Wong 6/10 5411 days 1%
Thomas 5/10 5416 days 1%
alcatrazz 8/10 5418 days 1%
Katherine and Pete Smal 9/10 5419 days 1%
Fasto Maserati 10/10 5419 days 1%
Max 7/10 5420 days 1%
Armin Holle 9/10 5421 days 1%
Harry Hammond 7/10 5422 days 1%
Katie Mitchell 10/10 5429 days 1%
Eva Soerensen 6/10 5430 days 1%
Arne Kiesbye 6/10 5443 days 1%
Becky Foley 10/10 5443 days 1%
David Heads 9/10 5444 days 1%
Jol Balder 10/10 5445 days 1%
Gordon and Sue 8/10 5445 days 1%
Robert Cox 4/10 5448 days 1%
Glenn 10/10 5448 days 1%
Robert Smith 6/10 5448 days 1%
Julia 9/10 5449 days 1%
Gillian de Vries 7/10 5450 days 1%
Webster 10/10 5450 days 1%
Gordon Daniels 4/10 5452 days 1%
Ewald Waldner 9/10 5453 days 1%
Dr Dorthe Bossow 8/10 5453 days 1%
Karen Phillips 5/10 5454 days 1%
Bruce & Bonnie Childs 6/10 5456 days 1%
dollimyxture 9/10 5488 days 1%
Andrew Hammond 8/10 5580 days 1%
kristy 8/10 5610 days 1%
Lomas 10/10 5724 days 1%
BelindaT 10/10 5741 days 1%
claudian 8/10 5763 days 1%
Keita-Karen Buchanan 6/10 5780 days 1%
Margie Sammons 10/10 5782 days 1%
P.C Kool 5/10 5789 days 1%
Peter Brown 10/10 5790 days 1%
Ian Watson 10/10 5795 days 1%
Trude 10/10 5796 days 1%
Horst 9/10 5797 days 1%
Muller Weissert 6/10 5801 days 1%
Thirza & Roeland 2/10 5801 days 0%
Jenny 7/10 5802 days 1%
Jobbs 9/10 5803 days 1%
th schuermann 10/10 5804 days 1%
Yona 9/10 5808 days 1%
David Hobson 7/10 5814 days 1%
R Gilge 8/10 5818 days 1%
Susan Hitchins 4/10 5818 days 1%
Thomas Stopp 9/10 5818 days 1%
Nicole 9/10 5819 days 1%
Luternauer 8/10 5821 days 1%
Kevin and Teresa 8/10 5822 days 1%
Samantha Piekuta 4/10 5831 days 1%
Omar Frenchy 7/10 5831 days 1%
Bartlett nz 10/10 5839 days 1%
Chung Family 7/10 5842 days 1%
middendorp 6/10 5868 days 1%
marylus 10/10 5868 days 1%
carsteng 8/10 5878 days 1%
Melanie Bielefeld 1/10 5886 days 0%
Kathrin Thomas 4/10 5896 days 1%
canadianislandgirl 7/10 5914 days 1%
paulandcathy 8/10 5939 days 1%
NicolaW 10/10 6120 days 1%
jjakkeren 7/10 6128 days 1%
Colin Church 8/10 6128 days 1%
EricS 8/10 6140 days 1%
Christine 5/10 6141 days 1%
JohnN 8/10 6145 days 1%
NatasjaV 8/10 6146 days 1%
Edcan 8/10 6146 days 1%
Barry Smith 9/10 6148 days 1%
Siemens 8/10 6148 days 1%
Andy Baker 5/10 6148 days 1%
Judith & John Bishop 8/10 6159 days 1%
MetteK 8/10 6162 days 1%
Steven 10/10 6162 days 1%
SimonR 4/10 6162 days 1%
AdelineC 6/10 6163 days 1%
RobH 8/10 6164 days 1%
Debbie 8/10 6170 days 1%
Lucas 6/10 6171 days 1%
Anton 9/10 6175 days 1%
Terry 5/10 6175 days 1%
Brian 9/10 6177 days 1%

Adjustments

Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.

Sample Size Adjustment

No Adjustment

A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Queenstown Holiday Park Creeksyde experience has plenty of reviews and does not meet the criteria for any adjustment.

Recent Reviews Adjustment

-0.34% Adjustment

There may be an adjustment if this experience hasn't received any reviews within the last 44 days. However the Queenstown Holiday Park Creeksyde experience does not meet the criteria for any adjustment.

In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.

The Queenstown Holiday Park Creeksyde experience has been adjusted for 17 days. Adjustments are according to the following table.

Days Adjustment
… …
14 -0.28%
15 -0.30%
16 -0.32%
17 -0.34%
18 -0.36%
19 -0.39%
20 -0.41%
… …

Balancing Adjustment

1.96% Adjustment

Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.

You won't be surprised to learn that disgruntled customers are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.

We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.

Final Ranking Score

86%

The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.