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Ranking Score Explained

G'day, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.

The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!

We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?

Below you'll find details around some of the important factors that went into calculating the ranking score for Queenstown Holiday Park Creeksyde.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.

Cymen Crick's avatar

Cymen Crick

Rankers Owner

Queenstown Holiday Park Creeksyde

Valid Reviews

372 Valid Reviews

The Queenstown Holiday Park Creeksyde experience has a total of 375 reviews. There are 372 valid reviews that are included when calculating the ranking score and 3 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.

Below is the distribution of ratings for the 372 valid reviews:

Rating Count Percentage
10/10 106
28%
9/10 95
26%
8/10 74
20%
7/10 42
11%
6/10 20
5%
5/10 14
4%
4/10 10
3%
3/10 1
0%
2/10 5
1%
1/10 5
1%

81.96% Average

The raw data average (mean) for all the Queenstown Holiday Park Creeksyde valid reviews is 81.96% and is based on 372 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.

Face-to-Face Reviews

150 Face-to-Face Reviews

The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.

More about face-to-face reviews

Within the 372 valid reviews, the experience has 150 face-to-face reviews collected during interviews by our team.

Below is the distribution of ratings for the 150 face-to-face reviews:

Rating Count Percentage
10/10 35
23%
9/10 30
20%
8/10 31
21%
7/10 20
13%
6/10 13
9%
5/10 10
7%
4/10 8
5%
3/10 0
0%
2/10 1
1%
1/10 2
1%

78.13% Average

The raw data average (mean) for all the Queenstown Holiday Park Creeksyde face-to-face reviews is 78.13% and is based on 150 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.

Weighted Average

86.59%

Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.

Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.

Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.

Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.

Reviewer Rating Age Relative Weight
Tina Schomann 10/10 61 days 100%
Jonathan Nurse 8/10 92 days 98%
Julia Kirk 10/10 92 days 100%
Henk Slot 9/10 92 days 99%
Andrew 10/10 92 days 100%
Chelsea Yeo 8/10 92 days 98%
Dov Kotlar 10/10 120 days 99%
Nitin Agrawal 10/10 120 days 99%
Sol 7/10 182 days 91%
Richard Bennett 9/10 212 days 97%
Paul T Beisser III 7/10 212 days 91%
Michael Fraser 10/10 273 days 96%
Shaun 10/10 485 days 87%
Audrey 6/10 547 days 72%
Emily 10/10 547 days 83%
Lea 8/10 608 days 77%
Kay 10/10 791 days 64%
Sebastien Gilles 1/10 791 days 26%
Fabienne 8/10 822 days 60%
Sandra Staples 8/10 851 days 58%
Amy 8/10 913 days 51%
Millie 10/10 913 days 52%
June Cormack 8/10 943 days 48%
Larissa 7/10 943 days 46%
Nicky 9/10 974 days 46%
EM 2/10 1004 days 20%
Donna Harbidge 9/10 1004 days 43%
Charlie 8/10 1035 days 40%
Fav 2/10 1096 days 16%
Alley 9/10 1127 days 32%
Kilee Leblanc 7/10 1157 days 28%
Charlie 9/10 1157 days 30%
Katie Edser 10/10 1188 days 28%
Carrie 10/10 1188 days 28%
Niff 9/10 1188 days 28%
Josh 9/10 1188 days 28%
Courtney Gearhart 9/10 1216 days 26%
Shelly 8/10 1278 days 21%
RR 7/10 1278 days 20%
Laura Jarry 9/10 1308 days 20%
Arnon Meshoulam 10/10 1308 days 20%
Karen Parker 10/10 1339 days 18%
Eilis 9/10 1339 days 18%
Yuvin 10/10 1369 days 17%
Tania 10/10 1612 days 7%
Jim H 10/10 1612 days 7%
Nzfrank 10/10 1612 days 7%
Anita James 10/10 1765 days 5%
Tracy W 10/10 1857 days 5%
Karthik 8/10 1887 days 5%
Tash and Liam 7/10 1918 days 4%
Diana 9/10 1946 days 5%
Ange 10/10 1977 days 4%
Ogilvie family of 5 9/10 1977 days 4%
Arlene 10/10 2008 days 4%
Jim Henderson 10/10 2069 days 4%
JS 8/10 2099 days 4%
May 10/10 2130 days 4%
Vis 10/10 2130 days 4%
Holly J 7/10 2161 days 4%
David 9/10 2191 days 4%
Kelly 6/10 2191 days 3%
Robert Adler 10/10 2283 days 4%
Dieter Giesen 9/10 2312 days 4%
Andrew Barrett 10/10 2312 days 4%
Ruth 9/10 2312 days 4%
Tony Williams 2/10 2343 days 2%
Solveig 5/10 2374 days 3%
Emma 10/10 2404 days 4%
Gardner 8/10 2404 days 4%
Sarah 4/10 2404 days 2%
K&KRahimi 8/10 2404 days 4%
Ash 8/10 2435 days 4%
Adam 10/10 2435 days 4%
A&E 8/10 2435 days 4%
Eve 10/10 2465 days 4%
Andrew 8/10 2465 days 3%
Scott 8/10 2496 days 3%
Carolina 7/10 2496 days 3%
Kate 9/10 2588 days 3%
Rocket 3/10 2618 days 2%
Renee 9/10 2618 days 3%
Vicki Hoskinson 10/10 2648 days 3%
Glen Marshall UK 9/10 2649 days 3%
Mirandah 10/10 2649 days 3%
Pierre Grondin 10/10 2649 days 3%
Pat Burns 10/10 2649 days 3%
Stefan Miedzinski 9/10 2649 days 3%
Brice 4/10 2649 days 2%
Tuval Rabina 10/10 2677 days 3%
Sue145 10/10 2677 days 3%
Greg Southcombe 10/10 2677 days 3%
Pedro 10/10 2677 days 3%
Jacqui 10/10 2708 days 3%
Kath Cox 5/10 2708 days 2%
Angela Hornby 10/10 2708 days 3%
Raphaele 9/10 2739 days 3%
ian kennedy 9/10 2769 days 3%
Philip Page 10/10 2800 days 3%
Cynthia 9/10 2800 days 3%
Holly Bartholomew 7/10 2830 days 3%
Kimberly 10/10 2830 days 3%
Scooper 10/10 2830 days 3%
Kiri Edwards 9/10 2861 days 3%
Shaee 10/10 2922 days 3%
Esther 8/10 2922 days 3%
Stacey&Lindsay 10/10 2922 days 3%
Barbara Larrick 10/10 2953 days 3%
Robin 9/10 2983 days 2%
Florian 9/10 2983 days 2%
Matt 9/10 2983 days 2%
Sommer wieland 9/10 2983 days 2%
Kim Tito 10/10 2983 days 3%
Mark Lindeman 7/10 3014 days 2%
Adrian Trumper 9/10 3025 days 2%
Louis Goring-Morris 9/10 3040 days 2%
UK 50-something couple 7/10 3042 days 2%
Paul O'Sullivan 1/10 3051 days 1%
Kimina 7/10 3059 days 2%
Claire Carpenter 9/10 3084 days 2%
Tom Meulders 7/10 3086 days 2%
Megan Mosto 10/10 3094 days 2%
Rebekka Doliva 10/10 3111 days 2%
Nadene Wheatley 9/10 3123 days 2%
Rodney Morris 10/10 3137 days 2%
Joe Trigg 9/10 3145 days 2%
Sandra Jeffers 9/10 3150 days 2%
Gary Prescot 10/10 3167 days 2%
Silvia Romeiro 9/10 3180 days 2%
CARMERS 7/10 3195 days 2%
Anthony Brooker 10/10 3201 days 2%
c mccabe 9/10 3217 days 2%
Gary Wu 8/10 3247 days 2%
Brett King 7/10 3317 days 2%
Errol Iaich 6/10 3320 days 2%
Sue Thomas 6/10 3334 days 2%
Belinda Clarke 10/10 3352 days 2%
Lisa Page 9/10 3381 days 2%
Jesse Kruithoed 8/10 3388 days 2%
Arslan Ahmad 7/10 3389 days 2%
Helene 8/10 3419 days 2%
Lee Burdett 7/10 3423 days 2%
Victoria Strong 9/10 3436 days 2%
Alan Brown 8/10 3437 days 2%
Sally Roach 10/10 3438 days 2%
Nicola Barlow 10/10 3464 days 2%
Shelley Warkentin 8/10 3468 days 2%
Mike Mazur 10/10 3468 days 2%
Robert Hunt 9/10 3472 days 2%
Peter Moore 10/10 3479 days 2%
The Beans 10/10 3497 days 2%
Andrew Altman 8/10 3500 days 1%
Margo Wiltens 9/10 3522 days 1%
Russell Chan 10/10 3562 days 1%
Jenny Parker 10/10 3570 days 1%
Jochen Kunkel 10/10 3577 days 1%
Mikael Torres 8/10 3592 days 1%
Jessica Stokes 10/10 3613 days 1%
Sarah Taumoepeau 9/10 3614 days 1%
Jack Frazier 10/10 3619 days 1%
rkxtrsujumawmjlc 8/10 3676 days 1%
Pamela Hoffman 8/10 3685 days 1%
Erin Polcyn Sailer 8/10 3693 days 1%
Kate Ross 9/10 3711 days 1%
Ken Seiler 10/10 3736 days 1%
Leonard Smith 5/10 3743 days 1%
Alex Macdonald 9/10 3772 days 1%
Jacqui Deans 9/10 3803 days 1%
Eric Anderson 10/10 3821 days 1%
Avery Wong 10/10 3824 days 1%
Helen B 7/10 3827 days 1%
Klaus Moeller 1/10 3834 days 0%
Richard Kirby 9/10 3834 days 1%
Yousef Firoozan 10/10 3834 days 1%
hendrik king 7/10 3835 days 1%
Valerie Wee 9/10 3843 days 1%
Gerard Baas 9/10 3852 days 1%
Suzanne Vermeulen 8/10 3864 days 1%
Nicole 9/10 4025 days 0%
melissa heng 8/10 4078 days 0%
Vanessa 10/10 4100 days 0%
Chris 9/10 4100 days 0%
Andrew Jones 8/10 4109 days 0%
Mike Gornall 9/10 4109 days 0%
Andrew Cruickshank 9/10 4109 days 0%
Rebecca Wharton 9/10 4125 days 0%
Robert Warner 8/10 4137 days 0%
Constantin D 9/10 4150 days 0%
holidaymad from Solihull 7/10 4168 days 0%
Dunja Knaup 10/10 4170 days 0%
Rasmus Rantil 8/10 4173 days 0%
Jonathan Richter 10/10 4192 days 0%
Liz R 5/10 4199 days 0%
Lorcan Lennon 7/10 4211 days 0%
Gianpiero Rodari 9/10 4229 days 0%
Matt Dean 9/10 4260 days 0%
Sunny Sailing 6/10 4383 days 1%
Fabian Rodriguez 8/10 4383 days 1%
Shona MacDonald 10/10 4441 days 1%
Ane Didriksen 10/10 4441 days 1%
Iris Anette Berger 9/10 4441 days 1%
Chris Handley 1/10 4471 days 0%
Becky Davis 8/10 4502 days 1%
Michael Turek 9/10 4503 days 1%
Monique Monique 6/10 4503 days 1%
Ted Cole 8/10 4503 days 1%
Alacchi Moustier 8/10 4516 days 1%
Maya Bakker-deDreu 7/10 4524 days 1%
catherine welsh 6/10 4534 days 1%
GARRYBLOWER 8/10 4565 days 1%
Paul Wood 10/10 4565 days 1%
andrewmh 9/10 4565 days 1%
Nigel & Annie Dale 9/10 4595 days 1%
Helene & Peter 9/10 4595 days 1%
Julian Kemp 8/10 4595 days 1%
A Farquhar 9/10 4595 days 1%
Sandy Goh 7/10 4626 days 1%
Jade Fleming 8/10 4626 days 1%
Christin Woelk 10/10 4804 days 1%
Barbara Lee 9/10 4809 days 1%
Toomas Viilus 8/10 4836 days 1%
Maarja 10/10 4836 days 1%
Bertiethebus 9/10 4840 days 1%
Tanja Schlagermann 10/10 4842 days 1%
Patrycja Polakowska 9/10 4850 days 1%
Michael Nolan 9/10 4868 days 1%
Heather Macdonald 9/10 4868 days 1%
Jeanne Moustier 8/10 4881 days 1%
rich kiimmii 8/10 4899 days 1%
Mike Edwards 8/10 4915 days 1%
Kevin Desjandino 7/10 4917 days 1%
Al Stuart 9/10 4917 days 1%
Sharon Yates 10/10 4918 days 1%
Frans Derks 8/10 4923 days 1%
Katharina Pape 7/10 4928 days 1%
Craig Jones 9/10 4930 days 1%
Jon Barratt 8/10 4936 days 1%
Auger 9/10 4937 days 1%
Auger 9/10 4937 days 1%
Tjw 2/10 5083 days 0%
TheHoon 9/10 5174 days 1%
Robin Sable 9/10 5186 days 1%
Marc Schmiedily 9/10 5191 days 1%
Sally Gordie 10/10 5192 days 1%
James Huntzinger 9/10 5196 days 1%
E Wolfger 10/10 5197 days 1%
J Jmal 4/10 5201 days 0%
nztintin 8/10 5205 days 1%
Richard and Janet 7/10 5208 days 1%
Wright 8/10 5209 days 1%
Marilyn Melhuish 9/10 5214 days 1%
Les Barnes 5/10 5214 days 1%
Ian Bailey 6/10 5214 days 1%
Matt Kelley 7/10 5214 days 1%
Elaine 9/10 5215 days 1%
Bottoms 6/10 5215 days 1%
Hayley Atkinson 8/10 5216 days 1%
Mike & Mandy 7/10 5216 days 1%
Nico Schoots 7/10 5216 days 1%
Sabine 10/10 5217 days 1%
Kolen 10/10 5217 days 1%
Miller 9/10 5219 days 1%
Erik Poirer 10/10 5219 days 1%
Seth & Carla 7/10 5219 days 1%
Peter Putz 10/10 5219 days 1%
Gabriele Wendt 5/10 5219 days 1%
Houter 6/10 5219 days 1%
Villa 7/10 5219 days 1%
John O'Donnell 8/10 5220 days 1%
John A Jerome 4/10 5220 days 0%
Helen Chilton 10/10 5222 days 1%
John Hughes 9/10 5226 days 1%
Rainer Schnell 9/10 5226 days 1%
Steve Goodyear 5/10 5226 days 1%
Paul & Michelle Harmer 10/10 5227 days 1%
Clemens 10/10 5227 days 1%
Ursi Meier 9/10 5228 days 1%
Marco Scheiber 8/10 5228 days 1%
Colin Jenkins 7/10 5245 days 1%
Balonno 8/10 5265 days 1%
McGFarms 10/10 5265 days 1%
Les and Carole Savins 5/10 5302 days 1%
Sebastian 7/10 5305 days 1%
Sarah Graham 9/10 5326 days 1%
Therea 10/10 5539 days 1%
Kevin Morris 8/10 5543 days 1%
Sally Reeves 10/10 5550 days 1%
Kevin Wong 6/10 5553 days 1%
Thomas 5/10 5558 days 1%
alcatrazz 8/10 5560 days 1%
Katherine and Pete Smal 9/10 5561 days 1%
Fasto Maserati 10/10 5561 days 1%
Max 7/10 5562 days 1%
Armin Holle 9/10 5563 days 1%
Harry Hammond 7/10 5564 days 1%
Katie Mitchell 10/10 5571 days 1%
Eva Soerensen 6/10 5572 days 1%
Arne Kiesbye 6/10 5585 days 1%
Becky Foley 10/10 5585 days 1%
David Heads 9/10 5586 days 1%
Jol Balder 10/10 5587 days 1%
Gordon and Sue 8/10 5587 days 1%
Robert Cox 4/10 5590 days 0%
Glenn 10/10 5590 days 1%
Robert Smith 6/10 5590 days 1%
Julia 9/10 5591 days 1%
Gillian de Vries 7/10 5592 days 1%
Webster 10/10 5592 days 1%
Gordon Daniels 4/10 5594 days 0%
Ewald Waldner 9/10 5595 days 1%
Dr Dorthe Bossow 8/10 5595 days 1%
Karen Phillips 5/10 5596 days 1%
Bruce & Bonnie Childs 6/10 5598 days 1%
dollimyxture 9/10 5630 days 1%
Andrew Hammond 8/10 5722 days 1%
kristy 8/10 5752 days 1%
Lomas 10/10 5866 days 1%
BelindaT 10/10 5883 days 1%
claudian 8/10 5905 days 1%
Keita-Karen Buchanan 6/10 5922 days 1%
Margie Sammons 10/10 5924 days 1%
P.C Kool 5/10 5931 days 1%
Peter Brown 10/10 5932 days 1%
Ian Watson 10/10 5937 days 1%
Trude 10/10 5938 days 1%
Horst 9/10 5939 days 1%
Muller Weissert 6/10 5943 days 1%
Thirza & Roeland 2/10 5943 days 0%
Jenny 7/10 5944 days 1%
Jobbs 9/10 5945 days 1%
th schuermann 10/10 5946 days 1%
Yona 9/10 5950 days 1%
David Hobson 7/10 5956 days 1%
R Gilge 8/10 5960 days 1%
Susan Hitchins 4/10 5960 days 0%
Thomas Stopp 9/10 5960 days 1%
Nicole 9/10 5961 days 1%
Luternauer 8/10 5963 days 1%
Kevin and Teresa 8/10 5964 days 1%
Samantha Piekuta 4/10 5973 days 0%
Omar Frenchy 7/10 5973 days 1%
Bartlett nz 10/10 5981 days 1%
Chung Family 7/10 5984 days 1%
middendorp 6/10 6010 days 1%
marylus 10/10 6010 days 1%
carsteng 8/10 6020 days 1%
Melanie Bielefeld 1/10 6028 days 0%
Kathrin Thomas 4/10 6038 days 0%
canadianislandgirl 7/10 6056 days 1%
paulandcathy 8/10 6081 days 1%
NicolaW 10/10 6262 days 1%
jjakkeren 7/10 6270 days 1%
Colin Church 8/10 6270 days 1%
EricS 8/10 6282 days 1%
Christine 5/10 6283 days 1%
JohnN 8/10 6287 days 1%
NatasjaV 8/10 6288 days 1%
Edcan 8/10 6288 days 1%
Barry Smith 9/10 6290 days 1%
Siemens 8/10 6290 days 1%
Andy Baker 5/10 6290 days 1%
Judith & John Bishop 8/10 6301 days 1%
MetteK 8/10 6304 days 1%
Steven 10/10 6304 days 1%
SimonR 4/10 6304 days 0%
AdelineC 6/10 6305 days 1%
RobH 8/10 6306 days 1%
Debbie 8/10 6312 days 1%
Lucas 6/10 6313 days 1%
Anton 9/10 6317 days 1%
Terry 5/10 6317 days 1%
Brian 9/10 6319 days 1%

Adjustments

Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.

Sample Size Adjustment

No Adjustment

A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Queenstown Holiday Park Creeksyde experience has plenty of reviews and does not meet the criteria for any adjustment.

Recent Reviews Adjustment

-0.63% Adjustment

There may be an adjustment if this experience hasn't received any reviews within the last 106 days. However the Queenstown Holiday Park Creeksyde experience does not meet the criteria for any adjustment.

In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.

The Queenstown Holiday Park Creeksyde experience has been adjusted for 51 days. Adjustments are according to the following table.

Days Adjustment
… …
48 -0.59%
49 -0.60%
50 -0.61%
51 -0.63%
52 -0.64%
53 -0.65%
54 -0.66%
… …

Balancing Adjustment

1.64% Adjustment

Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.

You won't be surprised to learn that disgruntled customers are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.

We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.

Final Ranking Score

88%

The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.