Hi, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Hampshire Holiday Park Queenstown.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Hampshire Holiday Park Queenstown
Valid Reviews
232 Valid Reviews
The Hampshire Holiday Park Queenstown experience has a total of 237 reviews. There are 232 valid reviews that are included when calculating the ranking score and 5 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 232 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 27 |
|
12% |
| 9/10 | 31 |
|
13% |
| 8/10 | 35 |
|
15% |
| 7/10 | 36 |
|
16% |
| 6/10 | 29 |
|
13% |
| 5/10 | 18 |
|
8% |
| 4/10 | 16 |
|
7% |
| 3/10 | 13 |
|
6% |
| 2/10 | 13 |
|
6% |
| 1/10 | 14 |
|
6% |
64.14% Average
The raw data average (mean) for all the Hampshire Holiday Park Queenstown valid reviews is 64.14% and is based on 232 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
96 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 232 valid reviews, the experience has 96 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 96 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 11 |
|
11% |
| 9/10 | 17 |
|
18% |
| 8/10 | 8 |
|
8% |
| 7/10 | 12 |
|
13% |
| 6/10 | 16 |
|
17% |
| 5/10 | 9 |
|
9% |
| 4/10 | 10 |
|
10% |
| 3/10 | 6 |
|
6% |
| 2/10 | 4 |
|
4% |
| 1/10 | 3 |
|
3% |
64.69% Average
The raw data average (mean) for all the Hampshire Holiday Park Queenstown face-to-face reviews is 64.69% and is based on 96 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
69.44%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Dom | 7/10 | 48 days | 96% |
| Ruth | 10/10 | 232 days | 100% |
| A and A | 2/10 | 383 days | 43% |
| Anaïs | 8/10 | 444 days | 90% |
| Maddison | 10/10 | 597 days | 82% |
| Ida Kjærsgaard | 3/10 | 779 days | 37% |
| Maren | 7/10 | 779 days | 63% |
| Marie Perret | 7/10 | 810 days | 60% |
| Johanna Kuehl | 3/10 | 840 days | 34% |
| Varneia | 1/10 | 963 days | 20% |
| Taylor Russell | 7/10 | 963 days | 45% |
| ElizabethE | 9/10 | 1083 days | 37% |
| Tatiana | 1/10 | 1114 days | 14% |
| Amel | 8/10 | 1114 days | 34% |
| Nicole | 6/10 | 1144 days | 28% |
| Lucy | 9/10 | 1236 days | 25% |
| Kim Sweeney | 1/10 | 1236 days | 10% |
| Anara | 1/10 | 1236 days | 10% |
| Lis | 1/10 | 1448 days | 5% |
| Nicole | 6/10 | 1540 days | 9% |
| Barb Winter | 8/10 | 1632 days | 7% |
| Ra | 9/10 | 1813 days | 5% |
| Cam | 6/10 | 1935 days | 4% |
| Ric van Weede | 7/10 | 1935 days | 5% |
| Ying | 7/10 | 1935 days | 5% |
| Fiona | 7/10 | 1997 days | 4% |
| Michalo | 10/10 | 2027 days | 5% |
| James | 2/10 | 2119 days | 2% |
| Kerry | 5/10 | 2119 days | 3% |
| E.R | 2/10 | 2119 days | 2% |
| Sue Hempstead | 3/10 | 2148 days | 2% |
| Daniel | 7/10 | 2148 days | 4% |
| Clauds | 3/10 | 2148 days | 2% |
| Ash | 2/10 | 2179 days | 2% |
| Tanja & Sven | 9/10 | 2179 days | 4% |
| Sandy | 2/10 | 2179 days | 2% |
| Ernst | 6/10 | 2210 days | 4% |
| Fran | 9/10 | 2210 days | 4% |
| Libby | 7/10 | 2271 days | 4% |
| Andrew Hammond | 9/10 | 2301 days | 4% |
| Matilda | 9/10 | 2363 days | 4% |
| Kieron | 10/10 | 2393 days | 4% |
| Lesley | 10/10 | 2424 days | 4% |
| Suthep | 5/10 | 2454 days | 3% |
| Kelly Linn | 6/10 | 2454 days | 3% |
| Marker63 | 3/10 | 2454 days | 2% |
| Nicolas | 2/10 | 2485 days | 2% |
| Dutchie | 4/10 | 2513 days | 2% |
| Tash & Laura | 7/10 | 2513 days | 4% |
| Nicki Chow | 6/10 | 2513 days | 3% |
| Maxime | 7/10 | 2544 days | 3% |
| Samantha H. | 8/10 | 2575 days | 4% |
| Juraj | 6/10 | 2575 days | 3% |
| Demi Thompson | 10/10 | 2605 days | 4% |
| Cindy | 7/10 | 2605 days | 3% |
| Kelsie | 7/10 | 2605 days | 3% |
| Nifty | 7/10 | 2605 days | 3% |
| Adva Cohen | 2/10 | 2636 days | 2% |
| Jolanda | 9/10 | 2636 days | 3% |
| Mike Fricker | 8/10 | 2636 days | 3% |
| The Flip Flop Family | 7/10 | 2666 days | 3% |
| Ruth Taaffee | 9/10 | 2699 days | 3% |
| Louis | 10/10 | 2728 days | 3% |
| Sue | 8/10 | 2728 days | 3% |
| Raylene Harvey | 6/10 | 2789 days | 3% |
| Bex & Jake | 8/10 | 2789 days | 3% |
| WeiQiang Ng | 10/10 | 2789 days | 3% |
| Charlesbrooksphotographer | 8/10 | 2789 days | 3% |
| Raymor | 10/10 | 2819 days | 3% |
| Nat | 6/10 | 2850 days | 3% |
| Will | 5/10 | 2850 days | 2% |
| Michael Bichlmeier | 4/10 | 2851 days | 2% |
| Edward Cromwell | 6/10 | 2872 days | 3% |
| Rasmus Lundgaard Nielsen | 7/10 | 2906 days | 3% |
| Vander Plancke Julien | 7/10 | 2962 days | 3% |
| Edward | 1/10 | 2979 days | 1% |
| Samantha Brewin | 8/10 | 2981 days | 3% |
| Trista Gaffney | 6/10 | 2993 days | 2% |
| Gary Prescot | 1/10 | 3003 days | 1% |
| Jozef Pinkerton | 6/10 | 3021 days | 2% |
| Sue Rogers | 10/10 | 3031 days | 3% |
| Katherine Sanchez | 8/10 | 3120 days | 2% |
| Chris Nugent | 2/10 | 3145 days | 1% |
| Pixie Taylor | 9/10 | 3150 days | 2% |
| Roger | 5/10 | 3170 days | 2% |
| Nick Lawson | 9/10 | 3174 days | 2% |
| Madelyn Fagerman | 10/10 | 3178 days | 2% |
| Kassandra Yarmoluk | 8/10 | 3188 days | 2% |
| Jason Perks | 7/10 | 3221 days | 2% |
| Arslan Ahmad | 8/10 | 3225 days | 2% |
| Rosanna Leeming | 8/10 | 3230 days | 2% |
| Lindy Woodage | 2/10 | 3253 days | 1% |
| Victoria Strong | 9/10 | 3272 days | 2% |
| Liang Yu | 1/10 | 3314 days | 1% |
| Mike Guest | 7/10 | 3354 days | 2% |
| Melanie Giroux | 9/10 | 3379 days | 2% |
| Aidan Byrne | 9/10 | 3383 days | 2% |
| Kim Donze | 8/10 | 3408 days | 2% |
| Luke Young | 10/10 | 3417 days | 2% |
| Will Hughes | 8/10 | 3422 days | 2% |
| Cullen Wiginton | 10/10 | 3500 days | 2% |
| Teresa Ash | 1/10 | 3574 days | 1% |
| Mallory Lopez | 7/10 | 3583 days | 1% |
| Flo Egger | 10/10 | 3591 days | 2% |
| Chris Kay | 4/10 | 3597 days | 1% |
| Perrine Pilate | 5/10 | 3598 days | 1% |
| B McNally | 8/10 | 3642 days | 1% |
| David O'Loughlin | 8/10 | 3709 days | 1% |
| Kirsty Longland | 8/10 | 3759 days | 1% |
| Darwin Dean | 8/10 | 3887 days | 1% |
| Erica b | 8/10 | 3915 days | 1% |
| Allyson Taylor | 3/10 | 3939 days | 0% |
| Dunja Knaup | 1/10 | 4006 days | 0% |
| Jack Clise | 5/10 | 4042 days | 1% |
| Kane F | 6/10 | 4127 days | 0% |
| Richard | 4/10 | 4189 days | 0% |
| Andrew Kermode | 7/10 | 4189 days | 0% |
| Michelle K | 4/10 | 4250 days | 0% |
| Mike Fricker | 8/10 | 4280 days | 0% |
| Charlotte Casey | 9/10 | 4307 days | 0% |
| Sandra Frischmann | 9/10 | 4308 days | 0% |
| Tobias Gehring | 7/10 | 4330 days | 0% |
| Felix Brettner | 8/10 | 4330 days | 0% |
| Eugen Lehner | 8/10 | 4330 days | 0% |
| Max Stein | 7/10 | 4330 days | 0% |
| Anne and Steve Bartlett | 5/10 | 4362 days | 0% |
| Andreas Zapke | 7/10 | 4367 days | 0% |
| Simone Pickert | 7/10 | 4368 days | 0% |
| Nora Zeitz | 9/10 | 4369 days | 0% |
| Andrew Cattanach | 8/10 | 4370 days | 0% |
| Petra Niemann | 1/10 | 4370 days | 0% |
| Henrik Joshua | 7/10 | 4431 days | 1% |
| PipandJon | 8/10 | 4431 days | 1% |
| Kerri | 8/10 | 4492 days | 1% |
| kimbeveridge | 8/10 | 4645 days | 1% |
| Grantygrant | 7/10 | 4645 days | 1% |
| Pete Wilson | 3/10 | 4662 days | 1% |
| Wayne Kerr | 5/10 | 4663 days | 1% |
| Jennifer Bramstad | 10/10 | 4675 days | 1% |
| Josefine Hedlund | 10/10 | 4675 days | 1% |
| Evelina Johansson | 8/10 | 4675 days | 1% |
| Sofia Anderson | 10/10 | 4675 days | 1% |
| Moni Sangoi | 8/10 | 4704 days | 1% |
| Philip Gibbons | 5/10 | 4704 days | 1% |
| Jonathan Vondette | 4/10 | 4757 days | 1% |
| Franz Schueler | 10/10 | 4758 days | 1% |
| Esther Goh | 8/10 | 4980 days | 1% |
| Monika Kneidl | 5/10 | 5016 days | 1% |
| Jessica Tilly | 6/10 | 5016 days | 1% |
| Simon Rawlinson | 4/10 | 5022 days | 1% |
| Hans Bet | 5/10 | 5022 days | 1% |
| Jill Boruff | 7/10 | 5035 days | 1% |
| Indra t Jolle | 4/10 | 5045 days | 1% |
| Laura Diepeveen | 6/10 | 5046 days | 1% |
| Stefes Wencke | 10/10 | 5054 days | 1% |
| Sue Robertson | 4/10 | 5054 days | 1% |
| Simon Fry | 6/10 | 5055 days | 1% |
| Martin & Christian | 9/10 | 5056 days | 1% |
| Horst Langstein | 9/10 | 5063 days | 1% |
| hendrik king | 10/10 | 5101 days | 1% |
| Ray Coombe | 10/10 | 5144 days | 1% |
| Matthias | 8/10 | 5147 days | 1% |
| Laura McCusker | 9/10 | 5148 days | 1% |
| Melissa | 6/10 | 5315 days | 1% |
| Kimberly St Louis | 10/10 | 5346 days | 1% |
| Marcus | 6/10 | 5366 days | 1% |
| Prideaux | 6/10 | 5386 days | 1% |
| Chris Forrest | 7/10 | 5386 days | 1% |
| Hanggi | 9/10 | 5387 days | 1% |
| Julie | 9/10 | 5389 days | 1% |
| Peter Cade | 9/10 | 5390 days | 1% |
| Sophia Kelly | 8/10 | 5391 days | 1% |
| Claire Colquhoun | 7/10 | 5394 days | 1% |
| Irene and Werner Keil | 8/10 | 5396 days | 1% |
| alcatrazz | 1/10 | 5396 days | 0% |
| Tara Koenig | 8/10 | 5398 days | 1% |
| Fabrizio Consolini | 9/10 | 5398 days | 1% |
| Jessica Vogels | 9/10 | 5405 days | 1% |
| Geert Van Tittelboom | 5/10 | 5411 days | 1% |
| Alice | 2/10 | 5411 days | 0% |
| Derek McLoughlin | 5/10 | 5414 days | 1% |
| Bob Warne | 3/10 | 5418 days | 1% |
| Gerd Pagel | 10/10 | 5420 days | 1% |
| Laura Hayes | 10/10 | 5422 days | 1% |
| Doris Schollenberger | 10/10 | 5425 days | 1% |
| Daniel Bogdanowitsch | 9/10 | 5426 days | 1% |
| Sandra Schneifer | 5/10 | 5426 days | 1% |
| Kristie | 7/10 | 5458 days | 1% |
| Zac Morris | 4/10 | 5588 days | 1% |
| nelliekaye | 5/10 | 5588 days | 1% |
| deepujames | 5/10 | 5711 days | 1% |
| BelindaT | 3/10 | 5719 days | 1% |
| Inbar Yizhar Barnea | 9/10 | 5760 days | 1% |
| Peter G | 7/10 | 5766 days | 1% |
| Jana Steve | 5/10 | 5766 days | 1% |
| Chris Bil | 6/10 | 5767 days | 1% |
| Tony Geens | 4/10 | 5773 days | 1% |
| Matthiis & Femke | 7/10 | 5779 days | 1% |
| Nicola | 3/10 | 5781 days | 1% |
| Rolf X | 4/10 | 5782 days | 1% |
| Jackie | 6/10 | 5791 days | 1% |
| kararina Kosten | 1/10 | 5794 days | 0% |
| Harmann Volker | 4/10 | 5794 days | 1% |
| Annie | 6/10 | 5794 days | 1% |
| Ian E | 7/10 | 5796 days | 1% |
| Nadine Schaee | 4/10 | 5797 days | 1% |
| Frances Hay | 9/10 | 5799 days | 1% |
| Jessica | 6/10 | 5805 days | 1% |
| marcoswi | 2/10 | 5806 days | 0% |
| Ross & Catherine Litherland | 3/10 | 5813 days | 1% |
| Kane Chain | 2/10 | 5817 days | 0% |
| Heinrich Hax | 8/10 | 5820 days | 1% |
| Sally Hall | 6/10 | 5820 days | 1% |
| joannaw | 7/10 | 5847 days | 1% |
| Myriauy Rito | 6/10 | 5870 days | 1% |
| Wolfgang Dittrich | 10/10 | 5872 days | 1% |
| Eimear Doyle | 6/10 | 5874 days | 1% |
| Andrea and Craig Swinson | 2/10 | 5886 days | 0% |
| andyge | 6/10 | 5892 days | 1% |
| Ruth Kinder | 3/10 | 5892 days | 1% |
| eowyn2k | 7/10 | 5892 days | 1% |
| monniere | 6/10 | 6016 days | 1% |
| jessica | 5/10 | 6027 days | 1% |
| JonK | 4/10 | 6094 days | 1% |
| MarcoJ | 4/10 | 6126 days | 1% |
| RobC1 | 9/10 | 6141 days | 1% |
| JoT | 10/10 | 6141 days | 1% |
| RichardB1 | 9/10 | 6142 days | 1% |
| AstridVG | 6/10 | 6147 days | 1% |
| Max | 1/10 | 6148 days | 0% |
| Doll | 9/10 | 6153 days | 1% |
| GaryW | 3/10 | 6507 days | 1% |
Adjustments
Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.
Sample Size Adjustment
No Adjustment
A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Hampshire Holiday Park Queenstown experience has plenty of reviews and does not meet the criteria for any adjustment.
Recent Reviews Adjustment
-0.55% Adjustment
There may be an adjustment if this experience hasn't received any reviews within the last 42 days. However the Hampshire Holiday Park Queenstown experience does not meet the criteria for any adjustment.
In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.
The Hampshire Holiday Park Queenstown experience has been adjusted for 27 days. Adjustments are according to the following table.
| Days | Adjustment |
|---|---|
| … | … |
| 24 | -0.49% |
| 25 | -0.51% |
| 26 | -0.53% |
| 27 | -0.55% |
| 28 | -0.57% |
| 29 | -0.59% |
| 30 | -0.61% |
| … | … |
Balancing Adjustment
7.63% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled customers are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Final Ranking Score
77%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.