G'day, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Hampshire Holiday Park Queenstown.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Hampshire Holiday Park Queenstown
Valid Reviews
232 Valid Reviews
The Hampshire Holiday Park Queenstown experience has a total of 237 reviews. There are 232 valid reviews that are included when calculating the ranking score and 5 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 232 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 27 |
|
12% |
| 9/10 | 31 |
|
13% |
| 8/10 | 35 |
|
15% |
| 7/10 | 36 |
|
16% |
| 6/10 | 29 |
|
13% |
| 5/10 | 18 |
|
8% |
| 4/10 | 16 |
|
7% |
| 3/10 | 13 |
|
6% |
| 2/10 | 13 |
|
6% |
| 1/10 | 14 |
|
6% |
64.14% Average
The raw data average (mean) for all the Hampshire Holiday Park Queenstown valid reviews is 64.14% and is based on 232 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
96 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 232 valid reviews, the experience has 96 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 96 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 11 |
|
11% |
| 9/10 | 17 |
|
18% |
| 8/10 | 8 |
|
8% |
| 7/10 | 12 |
|
13% |
| 6/10 | 16 |
|
17% |
| 5/10 | 9 |
|
9% |
| 4/10 | 10 |
|
10% |
| 3/10 | 6 |
|
6% |
| 2/10 | 4 |
|
4% |
| 1/10 | 3 |
|
3% |
64.69% Average
The raw data average (mean) for all the Hampshire Holiday Park Queenstown face-to-face reviews is 64.69% and is based on 96 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
69.36%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Dom | 7/10 | 34 days | 96% |
| Ruth | 10/10 | 218 days | 100% |
| A and A | 2/10 | 369 days | 43% |
| Anaïs | 8/10 | 430 days | 90% |
| Maddison | 10/10 | 583 days | 83% |
| Ida Kjærsgaard | 3/10 | 765 days | 37% |
| Maren | 7/10 | 765 days | 64% |
| Marie Perret | 7/10 | 796 days | 61% |
| Johanna Kuehl | 3/10 | 826 days | 34% |
| Varneia | 1/10 | 949 days | 20% |
| Taylor Russell | 7/10 | 949 days | 47% |
| ElizabethE | 9/10 | 1069 days | 38% |
| Tatiana | 1/10 | 1100 days | 15% |
| Amel | 8/10 | 1100 days | 35% |
| Nicole | 6/10 | 1130 days | 29% |
| Lucy | 9/10 | 1222 days | 26% |
| Kim Sweeney | 1/10 | 1222 days | 11% |
| Anara | 1/10 | 1222 days | 11% |
| Lis | 1/10 | 1434 days | 6% |
| Nicole | 6/10 | 1526 days | 9% |
| Barb Winter | 8/10 | 1618 days | 7% |
| Ra | 9/10 | 1799 days | 5% |
| Cam | 6/10 | 1921 days | 4% |
| Ric van Weede | 7/10 | 1921 days | 5% |
| Ying | 7/10 | 1921 days | 5% |
| Fiona | 7/10 | 1983 days | 4% |
| Michalo | 10/10 | 2013 days | 5% |
| James | 2/10 | 2105 days | 2% |
| Kerry | 5/10 | 2105 days | 3% |
| E.R | 2/10 | 2105 days | 2% |
| Sue Hempstead | 3/10 | 2134 days | 2% |
| Daniel | 7/10 | 2134 days | 4% |
| Clauds | 3/10 | 2134 days | 2% |
| Ash | 2/10 | 2165 days | 2% |
| Tanja & Sven | 9/10 | 2165 days | 4% |
| Sandy | 2/10 | 2165 days | 2% |
| Ernst | 6/10 | 2196 days | 4% |
| Fran | 9/10 | 2196 days | 4% |
| Libby | 7/10 | 2257 days | 4% |
| Andrew Hammond | 9/10 | 2287 days | 4% |
| Matilda | 9/10 | 2349 days | 4% |
| Kieron | 10/10 | 2379 days | 4% |
| Lesley | 10/10 | 2410 days | 4% |
| Suthep | 5/10 | 2440 days | 3% |
| Kelly Linn | 6/10 | 2440 days | 3% |
| Marker63 | 3/10 | 2440 days | 2% |
| Nicolas | 2/10 | 2471 days | 2% |
| Dutchie | 4/10 | 2499 days | 2% |
| Tash & Laura | 7/10 | 2499 days | 4% |
| Nicki Chow | 6/10 | 2499 days | 3% |
| Maxime | 7/10 | 2530 days | 3% |
| Samantha H. | 8/10 | 2561 days | 4% |
| Juraj | 6/10 | 2561 days | 3% |
| Demi Thompson | 10/10 | 2591 days | 4% |
| Cindy | 7/10 | 2591 days | 3% |
| Kelsie | 7/10 | 2591 days | 3% |
| Nifty | 7/10 | 2591 days | 3% |
| Adva Cohen | 2/10 | 2622 days | 2% |
| Jolanda | 9/10 | 2622 days | 3% |
| Mike Fricker | 8/10 | 2622 days | 3% |
| The Flip Flop Family | 7/10 | 2652 days | 3% |
| Ruth Taaffee | 9/10 | 2685 days | 3% |
| Louis | 10/10 | 2714 days | 3% |
| Sue | 8/10 | 2714 days | 3% |
| Raylene Harvey | 6/10 | 2775 days | 3% |
| Bex & Jake | 8/10 | 2775 days | 3% |
| WeiQiang Ng | 10/10 | 2775 days | 3% |
| Charlesbrooksphotographer | 8/10 | 2775 days | 3% |
| Raymor | 10/10 | 2805 days | 3% |
| Nat | 6/10 | 2836 days | 3% |
| Will | 5/10 | 2836 days | 2% |
| Michael Bichlmeier | 4/10 | 2837 days | 2% |
| Edward Cromwell | 6/10 | 2858 days | 3% |
| Rasmus Lundgaard Nielsen | 7/10 | 2892 days | 3% |
| Vander Plancke Julien | 7/10 | 2948 days | 3% |
| Edward | 1/10 | 2965 days | 1% |
| Samantha Brewin | 8/10 | 2967 days | 3% |
| Trista Gaffney | 6/10 | 2979 days | 2% |
| Gary Prescot | 1/10 | 2989 days | 1% |
| Jozef Pinkerton | 6/10 | 3007 days | 2% |
| Sue Rogers | 10/10 | 3016 days | 3% |
| Katherine Sanchez | 8/10 | 3106 days | 2% |
| Chris Nugent | 2/10 | 3131 days | 1% |
| Pixie Taylor | 9/10 | 3136 days | 2% |
| Roger | 5/10 | 3156 days | 2% |
| Nick Lawson | 9/10 | 3160 days | 2% |
| Madelyn Fagerman | 10/10 | 3164 days | 2% |
| Kassandra Yarmoluk | 8/10 | 3174 days | 2% |
| Jason Perks | 7/10 | 3207 days | 2% |
| Arslan Ahmad | 8/10 | 3211 days | 2% |
| Rosanna Leeming | 8/10 | 3216 days | 2% |
| Lindy Woodage | 2/10 | 3239 days | 1% |
| Victoria Strong | 9/10 | 3258 days | 2% |
| Liang Yu | 1/10 | 3300 days | 1% |
| Mike Guest | 7/10 | 3340 days | 2% |
| Melanie Giroux | 9/10 | 3365 days | 2% |
| Aidan Byrne | 9/10 | 3369 days | 2% |
| Kim Donze | 8/10 | 3394 days | 2% |
| Luke Young | 10/10 | 3403 days | 2% |
| Will Hughes | 8/10 | 3408 days | 2% |
| Cullen Wiginton | 10/10 | 3486 days | 2% |
| Teresa Ash | 1/10 | 3560 days | 1% |
| Mallory Lopez | 7/10 | 3569 days | 1% |
| Flo Egger | 10/10 | 3577 days | 2% |
| Chris Kay | 4/10 | 3583 days | 1% |
| Perrine Pilate | 5/10 | 3584 days | 1% |
| B McNally | 8/10 | 3628 days | 1% |
| David O'Loughlin | 8/10 | 3695 days | 1% |
| Kirsty Longland | 8/10 | 3745 days | 1% |
| Darwin Dean | 8/10 | 3873 days | 1% |
| Erica b | 8/10 | 3900 days | 1% |
| Allyson Taylor | 3/10 | 3925 days | 0% |
| Dunja Knaup | 1/10 | 3992 days | 0% |
| Jack Clise | 5/10 | 4028 days | 1% |
| Kane F | 6/10 | 4112 days | 0% |
| Richard | 4/10 | 4175 days | 0% |
| Andrew Kermode | 7/10 | 4175 days | 0% |
| Michelle K | 4/10 | 4236 days | 0% |
| Mike Fricker | 8/10 | 4266 days | 0% |
| Charlotte Casey | 9/10 | 4293 days | 0% |
| Sandra Frischmann | 9/10 | 4294 days | 0% |
| Tobias Gehring | 7/10 | 4316 days | 0% |
| Felix Brettner | 8/10 | 4316 days | 0% |
| Eugen Lehner | 8/10 | 4316 days | 0% |
| Max Stein | 7/10 | 4316 days | 0% |
| Anne and Steve Bartlett | 5/10 | 4348 days | 0% |
| Andreas Zapke | 7/10 | 4353 days | 0% |
| Simone Pickert | 7/10 | 4354 days | 0% |
| Nora Zeitz | 9/10 | 4355 days | 0% |
| Andrew Cattanach | 8/10 | 4356 days | 0% |
| Petra Niemann | 1/10 | 4356 days | 0% |
| Henrik Joshua | 7/10 | 4417 days | 1% |
| PipandJon | 8/10 | 4417 days | 1% |
| Kerri | 8/10 | 4478 days | 1% |
| kimbeveridge | 8/10 | 4631 days | 1% |
| Grantygrant | 7/10 | 4631 days | 1% |
| Pete Wilson | 3/10 | 4648 days | 1% |
| Wayne Kerr | 5/10 | 4649 days | 1% |
| Jennifer Bramstad | 10/10 | 4661 days | 1% |
| Josefine Hedlund | 10/10 | 4661 days | 1% |
| Evelina Johansson | 8/10 | 4661 days | 1% |
| Sofia Anderson | 10/10 | 4661 days | 1% |
| Moni Sangoi | 8/10 | 4690 days | 1% |
| Philip Gibbons | 5/10 | 4690 days | 1% |
| Jonathan Vondette | 4/10 | 4743 days | 1% |
| Franz Schueler | 10/10 | 4744 days | 1% |
| Esther Goh | 8/10 | 4966 days | 1% |
| Monika Kneidl | 5/10 | 5002 days | 1% |
| Jessica Tilly | 6/10 | 5002 days | 1% |
| Simon Rawlinson | 4/10 | 5008 days | 1% |
| Hans Bet | 5/10 | 5008 days | 1% |
| Jill Boruff | 7/10 | 5021 days | 1% |
| Indra t Jolle | 4/10 | 5031 days | 1% |
| Laura Diepeveen | 6/10 | 5032 days | 1% |
| Stefes Wencke | 10/10 | 5040 days | 1% |
| Sue Robertson | 4/10 | 5040 days | 1% |
| Simon Fry | 6/10 | 5041 days | 1% |
| Martin & Christian | 9/10 | 5042 days | 1% |
| Horst Langstein | 9/10 | 5049 days | 1% |
| hendrik king | 10/10 | 5087 days | 1% |
| Ray Coombe | 10/10 | 5130 days | 1% |
| Matthias | 8/10 | 5133 days | 1% |
| Laura McCusker | 9/10 | 5134 days | 1% |
| Melissa | 6/10 | 5301 days | 1% |
| Kimberly St Louis | 10/10 | 5332 days | 1% |
| Marcus | 6/10 | 5352 days | 1% |
| Prideaux | 6/10 | 5372 days | 1% |
| Chris Forrest | 7/10 | 5372 days | 1% |
| Hanggi | 9/10 | 5373 days | 1% |
| Julie | 9/10 | 5375 days | 1% |
| Peter Cade | 9/10 | 5376 days | 1% |
| Sophia Kelly | 8/10 | 5377 days | 1% |
| Claire Colquhoun | 7/10 | 5380 days | 1% |
| Irene and Werner Keil | 8/10 | 5382 days | 1% |
| alcatrazz | 1/10 | 5382 days | 0% |
| Tara Koenig | 8/10 | 5384 days | 1% |
| Fabrizio Consolini | 9/10 | 5384 days | 1% |
| Jessica Vogels | 9/10 | 5391 days | 1% |
| Geert Van Tittelboom | 5/10 | 5397 days | 1% |
| Alice | 2/10 | 5397 days | 0% |
| Derek McLoughlin | 5/10 | 5400 days | 1% |
| Bob Warne | 3/10 | 5404 days | 1% |
| Gerd Pagel | 10/10 | 5406 days | 1% |
| Laura Hayes | 10/10 | 5408 days | 1% |
| Doris Schollenberger | 10/10 | 5411 days | 1% |
| Daniel Bogdanowitsch | 9/10 | 5412 days | 1% |
| Sandra Schneifer | 5/10 | 5412 days | 1% |
| Kristie | 7/10 | 5444 days | 1% |
| Zac Morris | 4/10 | 5574 days | 1% |
| nelliekaye | 5/10 | 5574 days | 1% |
| deepujames | 5/10 | 5697 days | 1% |
| BelindaT | 3/10 | 5705 days | 1% |
| Inbar Yizhar Barnea | 9/10 | 5746 days | 1% |
| Peter G | 7/10 | 5752 days | 1% |
| Jana Steve | 5/10 | 5752 days | 1% |
| Chris Bil | 6/10 | 5753 days | 1% |
| Tony Geens | 4/10 | 5759 days | 1% |
| Matthiis & Femke | 7/10 | 5765 days | 1% |
| Nicola | 3/10 | 5767 days | 1% |
| Rolf X | 4/10 | 5768 days | 1% |
| Jackie | 6/10 | 5777 days | 1% |
| kararina Kosten | 1/10 | 5780 days | 0% |
| Harmann Volker | 4/10 | 5780 days | 1% |
| Annie | 6/10 | 5780 days | 1% |
| Ian E | 7/10 | 5782 days | 1% |
| Nadine Schaee | 4/10 | 5783 days | 1% |
| Frances Hay | 9/10 | 5785 days | 1% |
| Jessica | 6/10 | 5791 days | 1% |
| marcoswi | 2/10 | 5792 days | 0% |
| Ross & Catherine Litherland | 3/10 | 5799 days | 1% |
| Kane Chain | 2/10 | 5803 days | 0% |
| Heinrich Hax | 8/10 | 5806 days | 1% |
| Sally Hall | 6/10 | 5806 days | 1% |
| joannaw | 7/10 | 5833 days | 1% |
| Myriauy Rito | 6/10 | 5856 days | 1% |
| Wolfgang Dittrich | 10/10 | 5858 days | 1% |
| Eimear Doyle | 6/10 | 5860 days | 1% |
| Andrea and Craig Swinson | 2/10 | 5872 days | 0% |
| andyge | 6/10 | 5878 days | 1% |
| Ruth Kinder | 3/10 | 5878 days | 1% |
| eowyn2k | 7/10 | 5878 days | 1% |
| monniere | 6/10 | 6002 days | 1% |
| jessica | 5/10 | 6013 days | 1% |
| JonK | 4/10 | 6080 days | 1% |
| MarcoJ | 4/10 | 6112 days | 1% |
| RobC1 | 9/10 | 6127 days | 1% |
| JoT | 10/10 | 6127 days | 1% |
| RichardB1 | 9/10 | 6128 days | 1% |
| AstridVG | 6/10 | 6133 days | 1% |
| Max | 1/10 | 6134 days | 0% |
| Doll | 9/10 | 6139 days | 1% |
| GaryW | 3/10 | 6493 days | 1% |
Adjustments
Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.
Sample Size Adjustment
No Adjustment
A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Hampshire Holiday Park Queenstown experience has plenty of reviews and does not meet the criteria for any adjustment.
Recent Reviews Adjustment
-0.24% Adjustment
There may be an adjustment if this experience hasn't received any reviews within the last 42 days. However the Hampshire Holiday Park Queenstown experience does not meet the criteria for any adjustment.
In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.
The Hampshire Holiday Park Queenstown experience has been adjusted for 12 days. Adjustments are according to the following table.
| Days | Adjustment |
|---|---|
| … | … |
| 9 | -0.18% |
| 10 | -0.20% |
| 11 | -0.22% |
| 12 | -0.24% |
| 13 | -0.26% |
| 14 | -0.29% |
| 15 | -0.31% |
| … | … |
Balancing Adjustment
7.51% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled customers are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Final Ranking Score
77%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.