G'day, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Hampshire Holiday Park Queenstown.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Hampshire Holiday Park Queenstown
Valid Reviews
233 Valid Reviews
The Hampshire Holiday Park Queenstown experience has a total of 238 reviews. There are 233 valid reviews that are included when calculating the ranking score and 5 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 233 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 28 |
|
12% |
| 9/10 | 31 |
|
13% |
| 8/10 | 35 |
|
15% |
| 7/10 | 36 |
|
15% |
| 6/10 | 29 |
|
12% |
| 5/10 | 18 |
|
8% |
| 4/10 | 16 |
|
7% |
| 3/10 | 13 |
|
6% |
| 2/10 | 13 |
|
6% |
| 1/10 | 14 |
|
6% |
64.29% Average
The raw data average (mean) for all the Hampshire Holiday Park Queenstown valid reviews is 64.29% and is based on 233 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
96 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 233 valid reviews, the experience has 96 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 96 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 11 |
|
11% |
| 9/10 | 17 |
|
18% |
| 8/10 | 8 |
|
8% |
| 7/10 | 12 |
|
13% |
| 6/10 | 16 |
|
17% |
| 5/10 | 9 |
|
9% |
| 4/10 | 10 |
|
10% |
| 3/10 | 6 |
|
6% |
| 2/10 | 4 |
|
4% |
| 1/10 | 3 |
|
3% |
64.69% Average
The raw data average (mean) for all the Hampshire Holiday Park Queenstown face-to-face reviews is 64.69% and is based on 96 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
73.95%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Mikayla | 10/10 | 107 days | 100% |
| Dom | 7/10 | 319 days | 88% |
| Ruth | 10/10 | 503 days | 86% |
| A and A | 2/10 | 654 days | 35% |
| Anaïs | 8/10 | 715 days | 70% |
| Maddison | 10/10 | 868 days | 57% |
| Ida Kjærsgaard | 3/10 | 1050 days | 21% |
| Maren | 7/10 | 1050 days | 37% |
| Marie Perret | 7/10 | 1081 days | 34% |
| Johanna Kuehl | 3/10 | 1111 days | 19% |
| Varneia | 1/10 | 1234 days | 10% |
| Taylor Russell | 7/10 | 1234 days | 23% |
| ElizabethE | 9/10 | 1354 days | 18% |
| Tatiana | 1/10 | 1385 days | 6% |
| Amel | 8/10 | 1385 days | 16% |
| Nicole | 6/10 | 1415 days | 13% |
| Lucy | 9/10 | 1507 days | 11% |
| Kim Sweeney | 1/10 | 1507 days | 4% |
| Anara | 1/10 | 1507 days | 4% |
| Lis | 1/10 | 1719 days | 2% |
| Nicole | 6/10 | 1811 days | 4% |
| Barb Winter | 8/10 | 1903 days | 5% |
| Ra | 9/10 | 2084 days | 4% |
| Cam | 6/10 | 2206 days | 4% |
| Ric van Weede | 7/10 | 2206 days | 4% |
| Ying | 7/10 | 2206 days | 4% |
| Fiona | 7/10 | 2268 days | 4% |
| Michalo | 10/10 | 2298 days | 4% |
| James | 2/10 | 2390 days | 2% |
| Kerry | 5/10 | 2390 days | 3% |
| E.R | 2/10 | 2390 days | 2% |
| Sue Hempstead | 3/10 | 2419 days | 2% |
| Daniel | 7/10 | 2419 days | 4% |
| Clauds | 3/10 | 2419 days | 2% |
| Ash | 2/10 | 2450 days | 2% |
| Tanja & Sven | 9/10 | 2450 days | 4% |
| Sandy | 2/10 | 2450 days | 2% |
| Ernst | 6/10 | 2481 days | 3% |
| Fran | 9/10 | 2481 days | 4% |
| Libby | 7/10 | 2542 days | 3% |
| Andrew Hammond | 9/10 | 2572 days | 3% |
| Matilda | 9/10 | 2634 days | 3% |
| Kieron | 10/10 | 2664 days | 3% |
| Lesley | 10/10 | 2695 days | 3% |
| Suthep | 5/10 | 2725 days | 2% |
| Kelly Linn | 6/10 | 2725 days | 3% |
| Marker63 | 3/10 | 2725 days | 2% |
| Nicolas | 2/10 | 2756 days | 1% |
| Dutchie | 4/10 | 2784 days | 2% |
| Tash & Laura | 7/10 | 2784 days | 3% |
| Nicki Chow | 6/10 | 2784 days | 3% |
| Maxime | 7/10 | 2815 days | 3% |
| Samantha H. | 8/10 | 2846 days | 3% |
| Juraj | 6/10 | 2846 days | 3% |
| Demi Thompson | 10/10 | 2876 days | 3% |
| Cindy | 7/10 | 2876 days | 3% |
| Kelsie | 7/10 | 2876 days | 3% |
| Nifty | 7/10 | 2876 days | 3% |
| Adva Cohen | 2/10 | 2907 days | 1% |
| Jolanda | 9/10 | 2907 days | 3% |
| Mike Fricker | 8/10 | 2907 days | 3% |
| The Flip Flop Family | 7/10 | 2937 days | 3% |
| Ruth Taaffee | 9/10 | 2970 days | 3% |
| Louis | 10/10 | 2999 days | 3% |
| Sue | 8/10 | 2999 days | 3% |
| Raylene Harvey | 6/10 | 3060 days | 2% |
| Bex & Jake | 8/10 | 3060 days | 2% |
| WeiQiang Ng | 10/10 | 3060 days | 3% |
| Charlesbrooksphotographer | 8/10 | 3060 days | 2% |
| Raymor | 10/10 | 3090 days | 2% |
| Nat | 6/10 | 3121 days | 2% |
| Will | 5/10 | 3121 days | 2% |
| Michael Bichlmeier | 4/10 | 3122 days | 2% |
| Edward Cromwell | 6/10 | 3143 days | 2% |
| Rasmus Lundgaard Nielsen | 7/10 | 3177 days | 2% |
| Vander Plancke Julien | 7/10 | 3233 days | 2% |
| Edward | 1/10 | 3250 days | 1% |
| Samantha Brewin | 8/10 | 3252 days | 2% |
| Trista Gaffney | 6/10 | 3264 days | 2% |
| Gary Prescot | 1/10 | 3274 days | 1% |
| Jozef Pinkerton | 6/10 | 3292 days | 2% |
| Sue Rogers | 10/10 | 3301 days | 2% |
| Katherine Sanchez | 8/10 | 3391 days | 2% |
| Chris Nugent | 2/10 | 3416 days | 1% |
| Pixie Taylor | 9/10 | 3421 days | 2% |
| Roger | 5/10 | 3441 days | 1% |
| Nick Lawson | 9/10 | 3445 days | 2% |
| Madelyn Fagerman | 10/10 | 3449 days | 2% |
| Kassandra Yarmoluk | 8/10 | 3459 days | 2% |
| Jason Perks | 7/10 | 3492 days | 2% |
| Arslan Ahmad | 8/10 | 3496 days | 2% |
| Rosanna Leeming | 8/10 | 3501 days | 2% |
| Lindy Woodage | 2/10 | 3524 days | 1% |
| Victoria Strong | 9/10 | 3543 days | 2% |
| Liang Yu | 1/10 | 3585 days | 1% |
| Mike Guest | 7/10 | 3625 days | 1% |
| Melanie Giroux | 9/10 | 3650 days | 1% |
| Aidan Byrne | 9/10 | 3654 days | 1% |
| Kim Donze | 8/10 | 3679 days | 1% |
| Luke Young | 10/10 | 3688 days | 1% |
| Will Hughes | 8/10 | 3693 days | 1% |
| Cullen Wiginton | 10/10 | 3771 days | 1% |
| Teresa Ash | 1/10 | 3845 days | 0% |
| Mallory Lopez | 7/10 | 3854 days | 1% |
| Flo Egger | 10/10 | 3862 days | 1% |
| Chris Kay | 4/10 | 3868 days | 1% |
| Perrine Pilate | 5/10 | 3869 days | 1% |
| B McNally | 8/10 | 3913 days | 1% |
| David O'Loughlin | 8/10 | 3980 days | 1% |
| Kirsty Longland | 8/10 | 4030 days | 1% |
| Darwin Dean | 8/10 | 4158 days | 0% |
| Erica b | 8/10 | 4185 days | 0% |
| Allyson Taylor | 3/10 | 4210 days | 0% |
| Dunja Knaup | 1/10 | 4277 days | 0% |
| Jack Clise | 5/10 | 4313 days | 0% |
| Kane F | 6/10 | 4397 days | 1% |
| Richard | 4/10 | 4460 days | 1% |
| Andrew Kermode | 7/10 | 4460 days | 1% |
| Michelle K | 4/10 | 4521 days | 1% |
| Mike Fricker | 8/10 | 4551 days | 1% |
| Charlotte Casey | 9/10 | 4578 days | 1% |
| Sandra Frischmann | 9/10 | 4579 days | 1% |
| Tobias Gehring | 7/10 | 4601 days | 1% |
| Felix Brettner | 8/10 | 4601 days | 1% |
| Eugen Lehner | 8/10 | 4601 days | 1% |
| Max Stein | 7/10 | 4601 days | 1% |
| Anne and Steve Bartlett | 5/10 | 4633 days | 1% |
| Andreas Zapke | 7/10 | 4638 days | 1% |
| Simone Pickert | 7/10 | 4639 days | 1% |
| Nora Zeitz | 9/10 | 4640 days | 1% |
| Andrew Cattanach | 8/10 | 4641 days | 1% |
| Petra Niemann | 1/10 | 4641 days | 0% |
| Henrik Joshua | 7/10 | 4702 days | 1% |
| PipandJon | 8/10 | 4702 days | 1% |
| Kerri | 8/10 | 4763 days | 1% |
| kimbeveridge | 8/10 | 4916 days | 1% |
| Grantygrant | 7/10 | 4916 days | 1% |
| Pete Wilson | 3/10 | 4933 days | 0% |
| Wayne Kerr | 5/10 | 4934 days | 1% |
| Jennifer Bramstad | 10/10 | 4946 days | 1% |
| Josefine Hedlund | 10/10 | 4946 days | 1% |
| Evelina Johansson | 8/10 | 4946 days | 1% |
| Sofia Anderson | 10/10 | 4946 days | 1% |
| Moni Sangoi | 8/10 | 4975 days | 1% |
| Philip Gibbons | 5/10 | 4975 days | 1% |
| Jonathan Vondette | 4/10 | 5028 days | 1% |
| Franz Schueler | 10/10 | 5029 days | 1% |
| Esther Goh | 8/10 | 5251 days | 1% |
| Monika Kneidl | 5/10 | 5287 days | 1% |
| Jessica Tilly | 6/10 | 5287 days | 1% |
| Simon Rawlinson | 4/10 | 5293 days | 1% |
| Hans Bet | 5/10 | 5293 days | 1% |
| Jill Boruff | 7/10 | 5306 days | 1% |
| Indra t Jolle | 4/10 | 5316 days | 1% |
| Laura Diepeveen | 6/10 | 5317 days | 1% |
| Stefes Wencke | 10/10 | 5325 days | 1% |
| Sue Robertson | 4/10 | 5325 days | 1% |
| Simon Fry | 6/10 | 5326 days | 1% |
| Martin & Christian | 9/10 | 5327 days | 1% |
| Horst Langstein | 9/10 | 5334 days | 1% |
| hendrik king | 10/10 | 5372 days | 1% |
| Ray Coombe | 10/10 | 5415 days | 1% |
| Matthias | 8/10 | 5418 days | 1% |
| Laura McCusker | 9/10 | 5419 days | 1% |
| Melissa | 6/10 | 5586 days | 1% |
| Kimberly St Louis | 10/10 | 5617 days | 1% |
| Marcus | 6/10 | 5637 days | 1% |
| Prideaux | 6/10 | 5657 days | 1% |
| Chris Forrest | 7/10 | 5657 days | 1% |
| Hanggi | 9/10 | 5658 days | 1% |
| Julie | 9/10 | 5660 days | 1% |
| Peter Cade | 9/10 | 5661 days | 1% |
| Sophia Kelly | 8/10 | 5662 days | 1% |
| Claire Colquhoun | 7/10 | 5665 days | 1% |
| Irene and Werner Keil | 8/10 | 5667 days | 1% |
| alcatrazz | 1/10 | 5667 days | 0% |
| Tara Koenig | 8/10 | 5669 days | 1% |
| Fabrizio Consolini | 9/10 | 5669 days | 1% |
| Jessica Vogels | 9/10 | 5676 days | 1% |
| Geert Van Tittelboom | 5/10 | 5682 days | 1% |
| Alice | 2/10 | 5682 days | 0% |
| Derek McLoughlin | 5/10 | 5685 days | 1% |
| Bob Warne | 3/10 | 5689 days | 0% |
| Gerd Pagel | 10/10 | 5691 days | 1% |
| Laura Hayes | 10/10 | 5693 days | 1% |
| Doris Schollenberger | 10/10 | 5696 days | 1% |
| Daniel Bogdanowitsch | 9/10 | 5697 days | 1% |
| Sandra Schneifer | 5/10 | 5697 days | 1% |
| Kristie | 7/10 | 5729 days | 1% |
| Zac Morris | 4/10 | 5859 days | 1% |
| nelliekaye | 5/10 | 5859 days | 1% |
| deepujames | 5/10 | 5982 days | 1% |
| BelindaT | 3/10 | 5990 days | 0% |
| Inbar Yizhar Barnea | 9/10 | 6031 days | 1% |
| Peter G | 7/10 | 6037 days | 1% |
| Jana Steve | 5/10 | 6037 days | 1% |
| Chris Bil | 6/10 | 6038 days | 1% |
| Tony Geens | 4/10 | 6044 days | 1% |
| Matthiis & Femke | 7/10 | 6050 days | 1% |
| Nicola | 3/10 | 6052 days | 0% |
| Rolf X | 4/10 | 6053 days | 1% |
| Jackie | 6/10 | 6062 days | 1% |
| kararina Kosten | 1/10 | 6065 days | 0% |
| Harmann Volker | 4/10 | 6065 days | 1% |
| Annie | 6/10 | 6065 days | 1% |
| Ian E | 7/10 | 6067 days | 1% |
| Nadine Schaee | 4/10 | 6068 days | 1% |
| Frances Hay | 9/10 | 6070 days | 1% |
| Jessica | 6/10 | 6076 days | 1% |
| marcoswi | 2/10 | 6077 days | 0% |
| Ross & Catherine Litherland | 3/10 | 6084 days | 0% |
| Kane Chain | 2/10 | 6088 days | 0% |
| Heinrich Hax | 8/10 | 6091 days | 1% |
| Sally Hall | 6/10 | 6091 days | 1% |
| joannaw | 7/10 | 6118 days | 1% |
| Myriauy Rito | 6/10 | 6141 days | 1% |
| Wolfgang Dittrich | 10/10 | 6143 days | 1% |
| Eimear Doyle | 6/10 | 6145 days | 1% |
| Andrea and Craig Swinson | 2/10 | 6157 days | 0% |
| andyge | 6/10 | 6163 days | 1% |
| Ruth Kinder | 3/10 | 6163 days | 0% |
| eowyn2k | 7/10 | 6163 days | 1% |
| monniere | 6/10 | 6287 days | 1% |
| jessica | 5/10 | 6298 days | 1% |
| JonK | 4/10 | 6365 days | 1% |
| MarcoJ | 4/10 | 6397 days | 1% |
| RobC1 | 9/10 | 6412 days | 1% |
| JoT | 10/10 | 6412 days | 1% |
| RichardB1 | 9/10 | 6413 days | 1% |
| AstridVG | 6/10 | 6418 days | 1% |
| Max | 1/10 | 6419 days | 0% |
| Doll | 9/10 | 6424 days | 1% |
| GaryW | 3/10 | 6778 days | 0% |
Adjustments
Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.
Sample Size Adjustment
No Adjustment
A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Hampshire Holiday Park Queenstown experience has plenty of reviews and does not meet the criteria for any adjustment.
Recent Reviews Adjustment
-1.22% Adjustment
There may be an adjustment if this experience hasn't received any reviews within the last 78 days. However the Hampshire Holiday Park Queenstown experience does not meet the criteria for any adjustment.
In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.
The Hampshire Holiday Park Queenstown experience has been adjusted for 83 days. Adjustments are according to the following table.
| Days | Adjustment |
|---|---|
| … | … |
| 80 | -1.18% |
| 81 | -1.19% |
| 82 | -1.20% |
| 83 | -1.22% |
| 84 | -1.23% |
| 85 | -1.25% |
| 86 | -1.26% |
| … | … |
Balancing Adjustment
5.61% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled customers are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Final Ranking Score
78%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.