Hey, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Hampshire Holiday Park Queenstown.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Hampshire Holiday Park Queenstown
Valid Reviews
232 Valid Reviews
The Hampshire Holiday Park Queenstown experience has a total of 237 reviews. There are 232 valid reviews that are included when calculating the ranking score and 5 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 232 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 27 |
|
12% |
| 9/10 | 31 |
|
13% |
| 8/10 | 35 |
|
15% |
| 7/10 | 36 |
|
16% |
| 6/10 | 29 |
|
13% |
| 5/10 | 18 |
|
8% |
| 4/10 | 16 |
|
7% |
| 3/10 | 13 |
|
6% |
| 2/10 | 13 |
|
6% |
| 1/10 | 14 |
|
6% |
64.14% Average
The raw data average (mean) for all the Hampshire Holiday Park Queenstown valid reviews is 64.14% and is based on 232 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
96 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 232 valid reviews, the experience has 96 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 96 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 11 |
|
11% |
| 9/10 | 17 |
|
18% |
| 8/10 | 8 |
|
8% |
| 7/10 | 12 |
|
13% |
| 6/10 | 16 |
|
17% |
| 5/10 | 9 |
|
9% |
| 4/10 | 10 |
|
10% |
| 3/10 | 6 |
|
6% |
| 2/10 | 4 |
|
4% |
| 1/10 | 3 |
|
3% |
64.69% Average
The raw data average (mean) for all the Hampshire Holiday Park Queenstown face-to-face reviews is 64.69% and is based on 96 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
70.44%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Dom | 7/10 | 216 days | 100% |
| Ruth | 10/10 | 400 days | 100% |
| A and A | 2/10 | 551 days | 41% |
| Anaïs | 8/10 | 612 days | 85% |
| Maddison | 10/10 | 765 days | 73% |
| Ida Kjærsgaard | 3/10 | 947 days | 29% |
| Maren | 7/10 | 947 days | 50% |
| Marie Perret | 7/10 | 978 days | 47% |
| Johanna Kuehl | 3/10 | 1008 days | 26% |
| Varneia | 1/10 | 1131 days | 14% |
| Taylor Russell | 7/10 | 1131 days | 33% |
| ElizabethE | 9/10 | 1251 days | 26% |
| Tatiana | 1/10 | 1282 days | 10% |
| Amel | 8/10 | 1282 days | 24% |
| Nicole | 6/10 | 1312 days | 19% |
| Lucy | 9/10 | 1404 days | 16% |
| Kim Sweeney | 1/10 | 1404 days | 7% |
| Anara | 1/10 | 1404 days | 7% |
| Lis | 1/10 | 1616 days | 3% |
| Nicole | 6/10 | 1708 days | 5% |
| Barb Winter | 8/10 | 1800 days | 5% |
| Ra | 9/10 | 1981 days | 5% |
| Cam | 6/10 | 2103 days | 4% |
| Ric van Weede | 7/10 | 2103 days | 5% |
| Ying | 7/10 | 2103 days | 5% |
| Fiona | 7/10 | 2165 days | 4% |
| Michalo | 10/10 | 2195 days | 5% |
| James | 2/10 | 2287 days | 2% |
| Kerry | 5/10 | 2287 days | 3% |
| E.R | 2/10 | 2287 days | 2% |
| Sue Hempstead | 3/10 | 2316 days | 2% |
| Daniel | 7/10 | 2316 days | 4% |
| Clauds | 3/10 | 2316 days | 2% |
| Ash | 2/10 | 2347 days | 2% |
| Tanja & Sven | 9/10 | 2347 days | 4% |
| Sandy | 2/10 | 2347 days | 2% |
| Ernst | 6/10 | 2378 days | 4% |
| Fran | 9/10 | 2378 days | 4% |
| Libby | 7/10 | 2439 days | 4% |
| Andrew Hammond | 9/10 | 2469 days | 4% |
| Matilda | 9/10 | 2531 days | 4% |
| Kieron | 10/10 | 2561 days | 4% |
| Lesley | 10/10 | 2592 days | 4% |
| Suthep | 5/10 | 2622 days | 3% |
| Kelly Linn | 6/10 | 2622 days | 3% |
| Marker63 | 3/10 | 2622 days | 2% |
| Nicolas | 2/10 | 2653 days | 2% |
| Dutchie | 4/10 | 2681 days | 2% |
| Tash & Laura | 7/10 | 2681 days | 3% |
| Nicki Chow | 6/10 | 2681 days | 3% |
| Maxime | 7/10 | 2712 days | 3% |
| Samantha H. | 8/10 | 2743 days | 3% |
| Juraj | 6/10 | 2743 days | 3% |
| Demi Thompson | 10/10 | 2773 days | 3% |
| Cindy | 7/10 | 2773 days | 3% |
| Kelsie | 7/10 | 2773 days | 3% |
| Nifty | 7/10 | 2773 days | 3% |
| Adva Cohen | 2/10 | 2804 days | 2% |
| Jolanda | 9/10 | 2804 days | 3% |
| Mike Fricker | 8/10 | 2804 days | 3% |
| The Flip Flop Family | 7/10 | 2834 days | 3% |
| Ruth Taaffee | 9/10 | 2867 days | 3% |
| Louis | 10/10 | 2896 days | 3% |
| Sue | 8/10 | 2896 days | 3% |
| Raylene Harvey | 6/10 | 2957 days | 3% |
| Bex & Jake | 8/10 | 2957 days | 3% |
| WeiQiang Ng | 10/10 | 2957 days | 3% |
| Charlesbrooksphotographer | 8/10 | 2957 days | 3% |
| Raymor | 10/10 | 2987 days | 3% |
| Nat | 6/10 | 3018 days | 2% |
| Will | 5/10 | 3018 days | 2% |
| Michael Bichlmeier | 4/10 | 3019 days | 2% |
| Edward Cromwell | 6/10 | 3040 days | 2% |
| Rasmus Lundgaard Nielsen | 7/10 | 3074 days | 3% |
| Vander Plancke Julien | 7/10 | 3130 days | 2% |
| Edward | 1/10 | 3147 days | 1% |
| Samantha Brewin | 8/10 | 3149 days | 3% |
| Trista Gaffney | 6/10 | 3161 days | 2% |
| Gary Prescot | 1/10 | 3171 days | 1% |
| Jozef Pinkerton | 6/10 | 3189 days | 2% |
| Sue Rogers | 10/10 | 3198 days | 3% |
| Katherine Sanchez | 8/10 | 3288 days | 2% |
| Chris Nugent | 2/10 | 3313 days | 1% |
| Pixie Taylor | 9/10 | 3318 days | 2% |
| Roger | 5/10 | 3338 days | 2% |
| Nick Lawson | 9/10 | 3342 days | 2% |
| Madelyn Fagerman | 10/10 | 3346 days | 2% |
| Kassandra Yarmoluk | 8/10 | 3356 days | 2% |
| Jason Perks | 7/10 | 3389 days | 2% |
| Arslan Ahmad | 8/10 | 3393 days | 2% |
| Rosanna Leeming | 8/10 | 3398 days | 2% |
| Lindy Woodage | 2/10 | 3421 days | 1% |
| Victoria Strong | 9/10 | 3440 days | 2% |
| Liang Yu | 1/10 | 3482 days | 1% |
| Mike Guest | 7/10 | 3522 days | 2% |
| Melanie Giroux | 9/10 | 3547 days | 2% |
| Aidan Byrne | 9/10 | 3551 days | 2% |
| Kim Donze | 8/10 | 3576 days | 2% |
| Luke Young | 10/10 | 3585 days | 2% |
| Will Hughes | 8/10 | 3590 days | 2% |
| Cullen Wiginton | 10/10 | 3668 days | 2% |
| Teresa Ash | 1/10 | 3742 days | 1% |
| Mallory Lopez | 7/10 | 3751 days | 1% |
| Flo Egger | 10/10 | 3759 days | 1% |
| Chris Kay | 4/10 | 3765 days | 1% |
| Perrine Pilate | 5/10 | 3766 days | 1% |
| B McNally | 8/10 | 3810 days | 1% |
| David O'Loughlin | 8/10 | 3877 days | 1% |
| Kirsty Longland | 8/10 | 3927 days | 1% |
| Darwin Dean | 8/10 | 4055 days | 1% |
| Erica b | 8/10 | 4082 days | 1% |
| Allyson Taylor | 3/10 | 4107 days | 0% |
| Dunja Knaup | 1/10 | 4174 days | 0% |
| Jack Clise | 5/10 | 4210 days | 0% |
| Kane F | 6/10 | 4294 days | 0% |
| Richard | 4/10 | 4357 days | 0% |
| Andrew Kermode | 7/10 | 4357 days | 0% |
| Michelle K | 4/10 | 4418 days | 1% |
| Mike Fricker | 8/10 | 4448 days | 1% |
| Charlotte Casey | 9/10 | 4475 days | 1% |
| Sandra Frischmann | 9/10 | 4476 days | 1% |
| Tobias Gehring | 7/10 | 4498 days | 1% |
| Felix Brettner | 8/10 | 4498 days | 1% |
| Eugen Lehner | 8/10 | 4498 days | 1% |
| Max Stein | 7/10 | 4498 days | 1% |
| Anne and Steve Bartlett | 5/10 | 4530 days | 1% |
| Andreas Zapke | 7/10 | 4535 days | 1% |
| Simone Pickert | 7/10 | 4536 days | 1% |
| Nora Zeitz | 9/10 | 4537 days | 1% |
| Andrew Cattanach | 8/10 | 4538 days | 1% |
| Petra Niemann | 1/10 | 4538 days | 0% |
| Henrik Joshua | 7/10 | 4599 days | 1% |
| PipandJon | 8/10 | 4599 days | 1% |
| Kerri | 8/10 | 4660 days | 1% |
| kimbeveridge | 8/10 | 4813 days | 1% |
| Grantygrant | 7/10 | 4813 days | 1% |
| Pete Wilson | 3/10 | 4830 days | 1% |
| Wayne Kerr | 5/10 | 4831 days | 1% |
| Jennifer Bramstad | 10/10 | 4843 days | 1% |
| Josefine Hedlund | 10/10 | 4843 days | 1% |
| Evelina Johansson | 8/10 | 4843 days | 1% |
| Sofia Anderson | 10/10 | 4843 days | 1% |
| Moni Sangoi | 8/10 | 4872 days | 1% |
| Philip Gibbons | 5/10 | 4872 days | 1% |
| Jonathan Vondette | 4/10 | 4925 days | 1% |
| Franz Schueler | 10/10 | 4926 days | 1% |
| Esther Goh | 8/10 | 5148 days | 1% |
| Monika Kneidl | 5/10 | 5184 days | 1% |
| Jessica Tilly | 6/10 | 5184 days | 1% |
| Simon Rawlinson | 4/10 | 5190 days | 1% |
| Hans Bet | 5/10 | 5190 days | 1% |
| Jill Boruff | 7/10 | 5203 days | 1% |
| Indra t Jolle | 4/10 | 5213 days | 1% |
| Laura Diepeveen | 6/10 | 5214 days | 1% |
| Stefes Wencke | 10/10 | 5222 days | 1% |
| Sue Robertson | 4/10 | 5222 days | 1% |
| Simon Fry | 6/10 | 5223 days | 1% |
| Martin & Christian | 9/10 | 5224 days | 1% |
| Horst Langstein | 9/10 | 5231 days | 1% |
| hendrik king | 10/10 | 5269 days | 1% |
| Ray Coombe | 10/10 | 5312 days | 1% |
| Matthias | 8/10 | 5315 days | 1% |
| Laura McCusker | 9/10 | 5316 days | 1% |
| Melissa | 6/10 | 5483 days | 1% |
| Kimberly St Louis | 10/10 | 5514 days | 1% |
| Marcus | 6/10 | 5534 days | 1% |
| Prideaux | 6/10 | 5554 days | 1% |
| Chris Forrest | 7/10 | 5554 days | 1% |
| Hanggi | 9/10 | 5555 days | 1% |
| Julie | 9/10 | 5557 days | 1% |
| Peter Cade | 9/10 | 5558 days | 1% |
| Sophia Kelly | 8/10 | 5559 days | 1% |
| Claire Colquhoun | 7/10 | 5562 days | 1% |
| Irene and Werner Keil | 8/10 | 5564 days | 1% |
| alcatrazz | 1/10 | 5564 days | 0% |
| Tara Koenig | 8/10 | 5566 days | 1% |
| Fabrizio Consolini | 9/10 | 5566 days | 1% |
| Jessica Vogels | 9/10 | 5573 days | 1% |
| Geert Van Tittelboom | 5/10 | 5579 days | 1% |
| Alice | 2/10 | 5579 days | 0% |
| Derek McLoughlin | 5/10 | 5582 days | 1% |
| Bob Warne | 3/10 | 5586 days | 1% |
| Gerd Pagel | 10/10 | 5588 days | 1% |
| Laura Hayes | 10/10 | 5590 days | 1% |
| Doris Schollenberger | 10/10 | 5593 days | 1% |
| Daniel Bogdanowitsch | 9/10 | 5594 days | 1% |
| Sandra Schneifer | 5/10 | 5594 days | 1% |
| Kristie | 7/10 | 5626 days | 1% |
| Zac Morris | 4/10 | 5756 days | 1% |
| nelliekaye | 5/10 | 5756 days | 1% |
| deepujames | 5/10 | 5879 days | 1% |
| BelindaT | 3/10 | 5887 days | 1% |
| Inbar Yizhar Barnea | 9/10 | 5928 days | 1% |
| Peter G | 7/10 | 5934 days | 1% |
| Jana Steve | 5/10 | 5934 days | 1% |
| Chris Bil | 6/10 | 5935 days | 1% |
| Tony Geens | 4/10 | 5941 days | 1% |
| Matthiis & Femke | 7/10 | 5947 days | 1% |
| Nicola | 3/10 | 5949 days | 1% |
| Rolf X | 4/10 | 5950 days | 1% |
| Jackie | 6/10 | 5959 days | 1% |
| kararina Kosten | 1/10 | 5962 days | 0% |
| Harmann Volker | 4/10 | 5962 days | 1% |
| Annie | 6/10 | 5962 days | 1% |
| Ian E | 7/10 | 5964 days | 1% |
| Nadine Schaee | 4/10 | 5965 days | 1% |
| Frances Hay | 9/10 | 5967 days | 1% |
| Jessica | 6/10 | 5973 days | 1% |
| marcoswi | 2/10 | 5974 days | 0% |
| Ross & Catherine Litherland | 3/10 | 5981 days | 1% |
| Kane Chain | 2/10 | 5985 days | 0% |
| Heinrich Hax | 8/10 | 5988 days | 1% |
| Sally Hall | 6/10 | 5988 days | 1% |
| joannaw | 7/10 | 6015 days | 1% |
| Myriauy Rito | 6/10 | 6038 days | 1% |
| Wolfgang Dittrich | 10/10 | 6040 days | 1% |
| Eimear Doyle | 6/10 | 6042 days | 1% |
| Andrea and Craig Swinson | 2/10 | 6054 days | 0% |
| andyge | 6/10 | 6060 days | 1% |
| Ruth Kinder | 3/10 | 6060 days | 1% |
| eowyn2k | 7/10 | 6060 days | 1% |
| monniere | 6/10 | 6184 days | 1% |
| jessica | 5/10 | 6195 days | 1% |
| JonK | 4/10 | 6262 days | 1% |
| MarcoJ | 4/10 | 6294 days | 1% |
| RobC1 | 9/10 | 6309 days | 1% |
| JoT | 10/10 | 6309 days | 1% |
| RichardB1 | 9/10 | 6310 days | 1% |
| AstridVG | 6/10 | 6315 days | 1% |
| Max | 1/10 | 6316 days | 0% |
| Doll | 9/10 | 6321 days | 1% |
| GaryW | 3/10 | 6675 days | 1% |
Adjustments
Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.
Sample Size Adjustment
No Adjustment
A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Hampshire Holiday Park Queenstown experience has plenty of reviews and does not meet the criteria for any adjustment.
Recent Reviews Adjustment
-2.31% Adjustment
There may be an adjustment if this experience hasn't received any reviews within the last 109 days. However the Hampshire Holiday Park Queenstown experience does not meet the criteria for any adjustment.
In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.
The Hampshire Holiday Park Queenstown experience has been adjusted for 194 days. Adjustments are according to the following table.
| Days | Adjustment |
|---|---|
| … | … |
| 191 | -2.27% |
| 192 | -2.28% |
| 193 | -2.30% |
| 194 | -2.31% |
| 195 | -2.32% |
| 196 | -2.33% |
| 197 | -2.34% |
| … | … |
Balancing Adjustment
8.11% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled customers are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Final Ranking Score
76%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.