Kia ora, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Hampshire Holiday Park Queenstown.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Hampshire Holiday Park Queenstown
Valid Reviews
233 Valid Reviews
The Hampshire Holiday Park Queenstown experience has a total of 238 reviews. There are 233 valid reviews that are included when calculating the ranking score and 5 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 233 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 28 |
|
12% |
| 9/10 | 31 |
|
13% |
| 8/10 | 35 |
|
15% |
| 7/10 | 36 |
|
15% |
| 6/10 | 29 |
|
12% |
| 5/10 | 18 |
|
8% |
| 4/10 | 16 |
|
7% |
| 3/10 | 13 |
|
6% |
| 2/10 | 13 |
|
6% |
| 1/10 | 14 |
|
6% |
64.29% Average
The raw data average (mean) for all the Hampshire Holiday Park Queenstown valid reviews is 64.29% and is based on 233 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
96 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 233 valid reviews, the experience has 96 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 96 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 11 |
|
11% |
| 9/10 | 17 |
|
18% |
| 8/10 | 8 |
|
8% |
| 7/10 | 12 |
|
13% |
| 6/10 | 16 |
|
17% |
| 5/10 | 9 |
|
9% |
| 4/10 | 10 |
|
10% |
| 3/10 | 6 |
|
6% |
| 2/10 | 4 |
|
4% |
| 1/10 | 3 |
|
3% |
64.69% Average
The raw data average (mean) for all the Hampshire Holiday Park Queenstown face-to-face reviews is 64.69% and is based on 96 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
73.67%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Mikayla | 10/10 | 65 days | 100% |
| Dom | 7/10 | 277 days | 89% |
| Ruth | 10/10 | 461 days | 88% |
| A and A | 2/10 | 612 days | 36% |
| Anaïs | 8/10 | 673 days | 73% |
| Maddison | 10/10 | 826 days | 61% |
| Ida Kjærsgaard | 3/10 | 1008 days | 23% |
| Maren | 7/10 | 1008 days | 40% |
| Marie Perret | 7/10 | 1039 days | 38% |
| Johanna Kuehl | 3/10 | 1069 days | 20% |
| Varneia | 1/10 | 1192 days | 11% |
| Taylor Russell | 7/10 | 1192 days | 26% |
| ElizabethE | 9/10 | 1312 days | 20% |
| Tatiana | 1/10 | 1343 days | 7% |
| Amel | 8/10 | 1343 days | 18% |
| Nicole | 6/10 | 1373 days | 14% |
| Lucy | 9/10 | 1465 days | 12% |
| Kim Sweeney | 1/10 | 1465 days | 5% |
| Anara | 1/10 | 1465 days | 5% |
| Lis | 1/10 | 1677 days | 3% |
| Nicole | 6/10 | 1769 days | 4% |
| Barb Winter | 8/10 | 1861 days | 5% |
| Ra | 9/10 | 2042 days | 5% |
| Cam | 6/10 | 2164 days | 4% |
| Ric van Weede | 7/10 | 2164 days | 4% |
| Ying | 7/10 | 2164 days | 4% |
| Fiona | 7/10 | 2226 days | 4% |
| Michalo | 10/10 | 2256 days | 4% |
| James | 2/10 | 2348 days | 2% |
| Kerry | 5/10 | 2348 days | 3% |
| E.R | 2/10 | 2348 days | 2% |
| Sue Hempstead | 3/10 | 2377 days | 2% |
| Daniel | 7/10 | 2377 days | 4% |
| Clauds | 3/10 | 2377 days | 2% |
| Ash | 2/10 | 2408 days | 2% |
| Tanja & Sven | 9/10 | 2408 days | 4% |
| Sandy | 2/10 | 2408 days | 2% |
| Ernst | 6/10 | 2439 days | 3% |
| Fran | 9/10 | 2439 days | 4% |
| Libby | 7/10 | 2500 days | 3% |
| Andrew Hammond | 9/10 | 2530 days | 4% |
| Matilda | 9/10 | 2592 days | 3% |
| Kieron | 10/10 | 2622 days | 3% |
| Lesley | 10/10 | 2653 days | 3% |
| Suthep | 5/10 | 2683 days | 2% |
| Kelly Linn | 6/10 | 2683 days | 3% |
| Marker63 | 3/10 | 2683 days | 2% |
| Nicolas | 2/10 | 2714 days | 1% |
| Dutchie | 4/10 | 2742 days | 2% |
| Tash & Laura | 7/10 | 2742 days | 3% |
| Nicki Chow | 6/10 | 2742 days | 3% |
| Maxime | 7/10 | 2773 days | 3% |
| Samantha H. | 8/10 | 2804 days | 3% |
| Juraj | 6/10 | 2804 days | 3% |
| Demi Thompson | 10/10 | 2834 days | 3% |
| Cindy | 7/10 | 2834 days | 3% |
| Kelsie | 7/10 | 2834 days | 3% |
| Nifty | 7/10 | 2834 days | 3% |
| Adva Cohen | 2/10 | 2865 days | 1% |
| Jolanda | 9/10 | 2865 days | 3% |
| Mike Fricker | 8/10 | 2865 days | 3% |
| The Flip Flop Family | 7/10 | 2895 days | 3% |
| Ruth Taaffee | 9/10 | 2928 days | 3% |
| Louis | 10/10 | 2957 days | 3% |
| Sue | 8/10 | 2957 days | 3% |
| Raylene Harvey | 6/10 | 3018 days | 2% |
| Bex & Jake | 8/10 | 3018 days | 3% |
| WeiQiang Ng | 10/10 | 3018 days | 3% |
| Charlesbrooksphotographer | 8/10 | 3018 days | 3% |
| Raymor | 10/10 | 3048 days | 3% |
| Nat | 6/10 | 3079 days | 2% |
| Will | 5/10 | 3079 days | 2% |
| Michael Bichlmeier | 4/10 | 3080 days | 2% |
| Edward Cromwell | 6/10 | 3101 days | 2% |
| Rasmus Lundgaard Nielsen | 7/10 | 3135 days | 2% |
| Vander Plancke Julien | 7/10 | 3191 days | 2% |
| Edward | 1/10 | 3208 days | 1% |
| Samantha Brewin | 8/10 | 3210 days | 2% |
| Trista Gaffney | 6/10 | 3222 days | 2% |
| Gary Prescot | 1/10 | 3232 days | 1% |
| Jozef Pinkerton | 6/10 | 3250 days | 2% |
| Sue Rogers | 10/10 | 3259 days | 2% |
| Katherine Sanchez | 8/10 | 3349 days | 2% |
| Chris Nugent | 2/10 | 3374 days | 1% |
| Pixie Taylor | 9/10 | 3379 days | 2% |
| Roger | 5/10 | 3399 days | 1% |
| Nick Lawson | 9/10 | 3403 days | 2% |
| Madelyn Fagerman | 10/10 | 3407 days | 2% |
| Kassandra Yarmoluk | 8/10 | 3417 days | 2% |
| Jason Perks | 7/10 | 3450 days | 2% |
| Arslan Ahmad | 8/10 | 3454 days | 2% |
| Rosanna Leeming | 8/10 | 3459 days | 2% |
| Lindy Woodage | 2/10 | 3482 days | 1% |
| Victoria Strong | 9/10 | 3501 days | 2% |
| Liang Yu | 1/10 | 3543 days | 1% |
| Mike Guest | 7/10 | 3583 days | 1% |
| Melanie Giroux | 9/10 | 3608 days | 1% |
| Aidan Byrne | 9/10 | 3612 days | 1% |
| Kim Donze | 8/10 | 3637 days | 1% |
| Luke Young | 10/10 | 3646 days | 1% |
| Will Hughes | 8/10 | 3651 days | 1% |
| Cullen Wiginton | 10/10 | 3729 days | 1% |
| Teresa Ash | 1/10 | 3803 days | 0% |
| Mallory Lopez | 7/10 | 3812 days | 1% |
| Flo Egger | 10/10 | 3820 days | 1% |
| Chris Kay | 4/10 | 3826 days | 1% |
| Perrine Pilate | 5/10 | 3827 days | 1% |
| B McNally | 8/10 | 3871 days | 1% |
| David O'Loughlin | 8/10 | 3938 days | 1% |
| Kirsty Longland | 8/10 | 3988 days | 1% |
| Darwin Dean | 8/10 | 4116 days | 0% |
| Erica b | 8/10 | 4143 days | 0% |
| Allyson Taylor | 3/10 | 4168 days | 0% |
| Dunja Knaup | 1/10 | 4235 days | 0% |
| Jack Clise | 5/10 | 4271 days | 0% |
| Kane F | 6/10 | 4355 days | 0% |
| Richard | 4/10 | 4418 days | 1% |
| Andrew Kermode | 7/10 | 4418 days | 1% |
| Michelle K | 4/10 | 4479 days | 1% |
| Mike Fricker | 8/10 | 4509 days | 1% |
| Charlotte Casey | 9/10 | 4536 days | 1% |
| Sandra Frischmann | 9/10 | 4537 days | 1% |
| Tobias Gehring | 7/10 | 4559 days | 1% |
| Felix Brettner | 8/10 | 4559 days | 1% |
| Eugen Lehner | 8/10 | 4559 days | 1% |
| Max Stein | 7/10 | 4559 days | 1% |
| Anne and Steve Bartlett | 5/10 | 4591 days | 1% |
| Andreas Zapke | 7/10 | 4596 days | 1% |
| Simone Pickert | 7/10 | 4597 days | 1% |
| Nora Zeitz | 9/10 | 4598 days | 1% |
| Andrew Cattanach | 8/10 | 4599 days | 1% |
| Petra Niemann | 1/10 | 4599 days | 0% |
| Henrik Joshua | 7/10 | 4660 days | 1% |
| PipandJon | 8/10 | 4660 days | 1% |
| Kerri | 8/10 | 4721 days | 1% |
| kimbeveridge | 8/10 | 4874 days | 1% |
| Grantygrant | 7/10 | 4874 days | 1% |
| Pete Wilson | 3/10 | 4891 days | 1% |
| Wayne Kerr | 5/10 | 4892 days | 1% |
| Jennifer Bramstad | 10/10 | 4904 days | 1% |
| Josefine Hedlund | 10/10 | 4904 days | 1% |
| Evelina Johansson | 8/10 | 4904 days | 1% |
| Sofia Anderson | 10/10 | 4904 days | 1% |
| Moni Sangoi | 8/10 | 4933 days | 1% |
| Philip Gibbons | 5/10 | 4933 days | 1% |
| Jonathan Vondette | 4/10 | 4986 days | 1% |
| Franz Schueler | 10/10 | 4987 days | 1% |
| Esther Goh | 8/10 | 5209 days | 1% |
| Monika Kneidl | 5/10 | 5245 days | 1% |
| Jessica Tilly | 6/10 | 5245 days | 1% |
| Simon Rawlinson | 4/10 | 5251 days | 1% |
| Hans Bet | 5/10 | 5251 days | 1% |
| Jill Boruff | 7/10 | 5264 days | 1% |
| Indra t Jolle | 4/10 | 5274 days | 1% |
| Laura Diepeveen | 6/10 | 5275 days | 1% |
| Stefes Wencke | 10/10 | 5283 days | 1% |
| Sue Robertson | 4/10 | 5283 days | 1% |
| Simon Fry | 6/10 | 5284 days | 1% |
| Martin & Christian | 9/10 | 5285 days | 1% |
| Horst Langstein | 9/10 | 5292 days | 1% |
| hendrik king | 10/10 | 5330 days | 1% |
| Ray Coombe | 10/10 | 5373 days | 1% |
| Matthias | 8/10 | 5376 days | 1% |
| Laura McCusker | 9/10 | 5377 days | 1% |
| Melissa | 6/10 | 5544 days | 1% |
| Kimberly St Louis | 10/10 | 5575 days | 1% |
| Marcus | 6/10 | 5595 days | 1% |
| Prideaux | 6/10 | 5615 days | 1% |
| Chris Forrest | 7/10 | 5615 days | 1% |
| Hanggi | 9/10 | 5616 days | 1% |
| Julie | 9/10 | 5618 days | 1% |
| Peter Cade | 9/10 | 5619 days | 1% |
| Sophia Kelly | 8/10 | 5620 days | 1% |
| Claire Colquhoun | 7/10 | 5623 days | 1% |
| Irene and Werner Keil | 8/10 | 5625 days | 1% |
| alcatrazz | 1/10 | 5625 days | 0% |
| Tara Koenig | 8/10 | 5627 days | 1% |
| Fabrizio Consolini | 9/10 | 5627 days | 1% |
| Jessica Vogels | 9/10 | 5634 days | 1% |
| Geert Van Tittelboom | 5/10 | 5640 days | 1% |
| Alice | 2/10 | 5640 days | 0% |
| Derek McLoughlin | 5/10 | 5643 days | 1% |
| Bob Warne | 3/10 | 5647 days | 1% |
| Gerd Pagel | 10/10 | 5649 days | 1% |
| Laura Hayes | 10/10 | 5651 days | 1% |
| Doris Schollenberger | 10/10 | 5654 days | 1% |
| Daniel Bogdanowitsch | 9/10 | 5655 days | 1% |
| Sandra Schneifer | 5/10 | 5655 days | 1% |
| Kristie | 7/10 | 5687 days | 1% |
| Zac Morris | 4/10 | 5817 days | 1% |
| nelliekaye | 5/10 | 5817 days | 1% |
| deepujames | 5/10 | 5940 days | 1% |
| BelindaT | 3/10 | 5948 days | 1% |
| Inbar Yizhar Barnea | 9/10 | 5989 days | 1% |
| Peter G | 7/10 | 5995 days | 1% |
| Jana Steve | 5/10 | 5995 days | 1% |
| Chris Bil | 6/10 | 5996 days | 1% |
| Tony Geens | 4/10 | 6002 days | 1% |
| Matthiis & Femke | 7/10 | 6008 days | 1% |
| Nicola | 3/10 | 6010 days | 1% |
| Rolf X | 4/10 | 6011 days | 1% |
| Jackie | 6/10 | 6020 days | 1% |
| kararina Kosten | 1/10 | 6023 days | 0% |
| Harmann Volker | 4/10 | 6023 days | 1% |
| Annie | 6/10 | 6023 days | 1% |
| Ian E | 7/10 | 6025 days | 1% |
| Nadine Schaee | 4/10 | 6026 days | 1% |
| Frances Hay | 9/10 | 6028 days | 1% |
| Jessica | 6/10 | 6034 days | 1% |
| marcoswi | 2/10 | 6035 days | 0% |
| Ross & Catherine Litherland | 3/10 | 6042 days | 1% |
| Kane Chain | 2/10 | 6046 days | 0% |
| Heinrich Hax | 8/10 | 6049 days | 1% |
| Sally Hall | 6/10 | 6049 days | 1% |
| joannaw | 7/10 | 6076 days | 1% |
| Myriauy Rito | 6/10 | 6099 days | 1% |
| Wolfgang Dittrich | 10/10 | 6101 days | 1% |
| Eimear Doyle | 6/10 | 6103 days | 1% |
| Andrea and Craig Swinson | 2/10 | 6115 days | 0% |
| andyge | 6/10 | 6121 days | 1% |
| Ruth Kinder | 3/10 | 6121 days | 1% |
| eowyn2k | 7/10 | 6121 days | 1% |
| monniere | 6/10 | 6245 days | 1% |
| jessica | 5/10 | 6256 days | 1% |
| JonK | 4/10 | 6323 days | 1% |
| MarcoJ | 4/10 | 6355 days | 1% |
| RobC1 | 9/10 | 6370 days | 1% |
| JoT | 10/10 | 6370 days | 1% |
| RichardB1 | 9/10 | 6371 days | 1% |
| AstridVG | 6/10 | 6376 days | 1% |
| Max | 1/10 | 6377 days | 0% |
| Doll | 9/10 | 6382 days | 1% |
| GaryW | 3/10 | 6736 days | 1% |
Adjustments
Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.
Sample Size Adjustment
No Adjustment
A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Hampshire Holiday Park Queenstown experience has plenty of reviews and does not meet the criteria for any adjustment.
Recent Reviews Adjustment
-0.44% Adjustment
There may be an adjustment if this experience hasn't received any reviews within the last 121 days. However the Hampshire Holiday Park Queenstown experience does not meet the criteria for any adjustment.
In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.
The Hampshire Holiday Park Queenstown experience has been adjusted for 41 days. Adjustments are according to the following table.
| Days | Adjustment |
|---|---|
| … | … |
| 38 | -0.41% |
| 39 | -0.42% |
| 40 | -0.43% |
| 41 | -0.44% |
| 42 | -0.45% |
| 43 | -0.46% |
| 44 | -0.47% |
| … | … |
Balancing Adjustment
5.39% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled customers are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Final Ranking Score
79%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.