Hey, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Hampshire Holiday Park Queenstown.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Hampshire Holiday Park Queenstown
Valid Reviews
233 Valid Reviews
The Hampshire Holiday Park Queenstown experience has a total of 238 reviews. There are 233 valid reviews that are included when calculating the ranking score and 5 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 233 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 28 |
|
12% |
| 9/10 | 31 |
|
13% |
| 8/10 | 35 |
|
15% |
| 7/10 | 36 |
|
15% |
| 6/10 | 29 |
|
12% |
| 5/10 | 18 |
|
8% |
| 4/10 | 16 |
|
7% |
| 3/10 | 13 |
|
6% |
| 2/10 | 13 |
|
6% |
| 1/10 | 14 |
|
6% |
64.29% Average
The raw data average (mean) for all the Hampshire Holiday Park Queenstown valid reviews is 64.29% and is based on 233 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
96 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 233 valid reviews, the experience has 96 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 96 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 11 |
|
11% |
| 9/10 | 17 |
|
18% |
| 8/10 | 8 |
|
8% |
| 7/10 | 12 |
|
13% |
| 6/10 | 16 |
|
17% |
| 5/10 | 9 |
|
9% |
| 4/10 | 10 |
|
10% |
| 3/10 | 6 |
|
6% |
| 2/10 | 4 |
|
4% |
| 1/10 | 3 |
|
3% |
64.69% Average
The raw data average (mean) for all the Hampshire Holiday Park Queenstown face-to-face reviews is 64.69% and is based on 96 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
73.82%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Mikayla | 10/10 | 86 days | 100% |
| Dom | 7/10 | 298 days | 89% |
| Ruth | 10/10 | 482 days | 87% |
| A and A | 2/10 | 633 days | 35% |
| Anaïs | 8/10 | 694 days | 71% |
| Maddison | 10/10 | 847 days | 59% |
| Ida Kjærsgaard | 3/10 | 1029 days | 22% |
| Maren | 7/10 | 1029 days | 38% |
| Marie Perret | 7/10 | 1060 days | 36% |
| Johanna Kuehl | 3/10 | 1090 days | 20% |
| Varneia | 1/10 | 1213 days | 11% |
| Taylor Russell | 7/10 | 1213 days | 25% |
| ElizabethE | 9/10 | 1333 days | 19% |
| Tatiana | 1/10 | 1364 days | 7% |
| Amel | 8/10 | 1364 days | 17% |
| Nicole | 6/10 | 1394 days | 13% |
| Lucy | 9/10 | 1486 days | 11% |
| Kim Sweeney | 1/10 | 1486 days | 5% |
| Anara | 1/10 | 1486 days | 5% |
| Lis | 1/10 | 1698 days | 2% |
| Nicole | 6/10 | 1790 days | 4% |
| Barb Winter | 8/10 | 1882 days | 5% |
| Ra | 9/10 | 2063 days | 5% |
| Cam | 6/10 | 2185 days | 4% |
| Ric van Weede | 7/10 | 2185 days | 4% |
| Ying | 7/10 | 2185 days | 4% |
| Fiona | 7/10 | 2247 days | 4% |
| Michalo | 10/10 | 2277 days | 4% |
| James | 2/10 | 2369 days | 2% |
| Kerry | 5/10 | 2369 days | 3% |
| E.R | 2/10 | 2369 days | 2% |
| Sue Hempstead | 3/10 | 2398 days | 2% |
| Daniel | 7/10 | 2398 days | 4% |
| Clauds | 3/10 | 2398 days | 2% |
| Ash | 2/10 | 2429 days | 2% |
| Tanja & Sven | 9/10 | 2429 days | 4% |
| Sandy | 2/10 | 2429 days | 2% |
| Ernst | 6/10 | 2460 days | 3% |
| Fran | 9/10 | 2460 days | 4% |
| Libby | 7/10 | 2521 days | 3% |
| Andrew Hammond | 9/10 | 2551 days | 4% |
| Matilda | 9/10 | 2613 days | 3% |
| Kieron | 10/10 | 2643 days | 3% |
| Lesley | 10/10 | 2674 days | 3% |
| Suthep | 5/10 | 2704 days | 3% |
| Kelly Linn | 6/10 | 2704 days | 3% |
| Marker63 | 3/10 | 2704 days | 2% |
| Nicolas | 2/10 | 2735 days | 1% |
| Dutchie | 4/10 | 2763 days | 2% |
| Tash & Laura | 7/10 | 2763 days | 3% |
| Nicki Chow | 6/10 | 2763 days | 3% |
| Maxime | 7/10 | 2794 days | 3% |
| Samantha H. | 8/10 | 2825 days | 3% |
| Juraj | 6/10 | 2825 days | 3% |
| Demi Thompson | 10/10 | 2855 days | 3% |
| Cindy | 7/10 | 2855 days | 3% |
| Kelsie | 7/10 | 2855 days | 3% |
| Nifty | 7/10 | 2855 days | 3% |
| Adva Cohen | 2/10 | 2886 days | 1% |
| Jolanda | 9/10 | 2886 days | 3% |
| Mike Fricker | 8/10 | 2886 days | 3% |
| The Flip Flop Family | 7/10 | 2916 days | 3% |
| Ruth Taaffee | 9/10 | 2949 days | 3% |
| Louis | 10/10 | 2978 days | 3% |
| Sue | 8/10 | 2978 days | 3% |
| Raylene Harvey | 6/10 | 3039 days | 2% |
| Bex & Jake | 8/10 | 3039 days | 3% |
| WeiQiang Ng | 10/10 | 3039 days | 3% |
| Charlesbrooksphotographer | 8/10 | 3039 days | 3% |
| Raymor | 10/10 | 3069 days | 3% |
| Nat | 6/10 | 3100 days | 2% |
| Will | 5/10 | 3100 days | 2% |
| Michael Bichlmeier | 4/10 | 3101 days | 2% |
| Edward Cromwell | 6/10 | 3122 days | 2% |
| Rasmus Lundgaard Nielsen | 7/10 | 3156 days | 2% |
| Vander Plancke Julien | 7/10 | 3212 days | 2% |
| Edward | 1/10 | 3229 days | 1% |
| Samantha Brewin | 8/10 | 3231 days | 2% |
| Trista Gaffney | 6/10 | 3243 days | 2% |
| Gary Prescot | 1/10 | 3253 days | 1% |
| Jozef Pinkerton | 6/10 | 3271 days | 2% |
| Sue Rogers | 10/10 | 3280 days | 2% |
| Katherine Sanchez | 8/10 | 3370 days | 2% |
| Chris Nugent | 2/10 | 3395 days | 1% |
| Pixie Taylor | 9/10 | 3400 days | 2% |
| Roger | 5/10 | 3420 days | 1% |
| Nick Lawson | 9/10 | 3424 days | 2% |
| Madelyn Fagerman | 10/10 | 3428 days | 2% |
| Kassandra Yarmoluk | 8/10 | 3438 days | 2% |
| Jason Perks | 7/10 | 3471 days | 2% |
| Arslan Ahmad | 8/10 | 3475 days | 2% |
| Rosanna Leeming | 8/10 | 3480 days | 2% |
| Lindy Woodage | 2/10 | 3503 days | 1% |
| Victoria Strong | 9/10 | 3522 days | 2% |
| Liang Yu | 1/10 | 3564 days | 1% |
| Mike Guest | 7/10 | 3604 days | 1% |
| Melanie Giroux | 9/10 | 3629 days | 1% |
| Aidan Byrne | 9/10 | 3633 days | 1% |
| Kim Donze | 8/10 | 3658 days | 1% |
| Luke Young | 10/10 | 3667 days | 1% |
| Will Hughes | 8/10 | 3672 days | 1% |
| Cullen Wiginton | 10/10 | 3750 days | 1% |
| Teresa Ash | 1/10 | 3824 days | 0% |
| Mallory Lopez | 7/10 | 3833 days | 1% |
| Flo Egger | 10/10 | 3841 days | 1% |
| Chris Kay | 4/10 | 3847 days | 1% |
| Perrine Pilate | 5/10 | 3848 days | 1% |
| B McNally | 8/10 | 3892 days | 1% |
| David O'Loughlin | 8/10 | 3959 days | 1% |
| Kirsty Longland | 8/10 | 4009 days | 1% |
| Darwin Dean | 8/10 | 4137 days | 0% |
| Erica b | 8/10 | 4164 days | 0% |
| Allyson Taylor | 3/10 | 4189 days | 0% |
| Dunja Knaup | 1/10 | 4256 days | 0% |
| Jack Clise | 5/10 | 4292 days | 0% |
| Kane F | 6/10 | 4376 days | 0% |
| Richard | 4/10 | 4439 days | 1% |
| Andrew Kermode | 7/10 | 4439 days | 1% |
| Michelle K | 4/10 | 4500 days | 1% |
| Mike Fricker | 8/10 | 4530 days | 1% |
| Charlotte Casey | 9/10 | 4557 days | 1% |
| Sandra Frischmann | 9/10 | 4558 days | 1% |
| Tobias Gehring | 7/10 | 4580 days | 1% |
| Felix Brettner | 8/10 | 4580 days | 1% |
| Eugen Lehner | 8/10 | 4580 days | 1% |
| Max Stein | 7/10 | 4580 days | 1% |
| Anne and Steve Bartlett | 5/10 | 4612 days | 1% |
| Andreas Zapke | 7/10 | 4617 days | 1% |
| Simone Pickert | 7/10 | 4618 days | 1% |
| Nora Zeitz | 9/10 | 4619 days | 1% |
| Andrew Cattanach | 8/10 | 4620 days | 1% |
| Petra Niemann | 1/10 | 4620 days | 0% |
| Henrik Joshua | 7/10 | 4681 days | 1% |
| PipandJon | 8/10 | 4681 days | 1% |
| Kerri | 8/10 | 4742 days | 1% |
| kimbeveridge | 8/10 | 4895 days | 1% |
| Grantygrant | 7/10 | 4895 days | 1% |
| Pete Wilson | 3/10 | 4912 days | 1% |
| Wayne Kerr | 5/10 | 4913 days | 1% |
| Jennifer Bramstad | 10/10 | 4925 days | 1% |
| Josefine Hedlund | 10/10 | 4925 days | 1% |
| Evelina Johansson | 8/10 | 4925 days | 1% |
| Sofia Anderson | 10/10 | 4925 days | 1% |
| Moni Sangoi | 8/10 | 4954 days | 1% |
| Philip Gibbons | 5/10 | 4954 days | 1% |
| Jonathan Vondette | 4/10 | 5007 days | 1% |
| Franz Schueler | 10/10 | 5008 days | 1% |
| Esther Goh | 8/10 | 5230 days | 1% |
| Monika Kneidl | 5/10 | 5266 days | 1% |
| Jessica Tilly | 6/10 | 5266 days | 1% |
| Simon Rawlinson | 4/10 | 5272 days | 1% |
| Hans Bet | 5/10 | 5272 days | 1% |
| Jill Boruff | 7/10 | 5285 days | 1% |
| Indra t Jolle | 4/10 | 5295 days | 1% |
| Laura Diepeveen | 6/10 | 5296 days | 1% |
| Stefes Wencke | 10/10 | 5304 days | 1% |
| Sue Robertson | 4/10 | 5304 days | 1% |
| Simon Fry | 6/10 | 5305 days | 1% |
| Martin & Christian | 9/10 | 5306 days | 1% |
| Horst Langstein | 9/10 | 5313 days | 1% |
| hendrik king | 10/10 | 5351 days | 1% |
| Ray Coombe | 10/10 | 5394 days | 1% |
| Matthias | 8/10 | 5397 days | 1% |
| Laura McCusker | 9/10 | 5398 days | 1% |
| Melissa | 6/10 | 5565 days | 1% |
| Kimberly St Louis | 10/10 | 5596 days | 1% |
| Marcus | 6/10 | 5616 days | 1% |
| Prideaux | 6/10 | 5636 days | 1% |
| Chris Forrest | 7/10 | 5636 days | 1% |
| Hanggi | 9/10 | 5637 days | 1% |
| Julie | 9/10 | 5639 days | 1% |
| Peter Cade | 9/10 | 5640 days | 1% |
| Sophia Kelly | 8/10 | 5641 days | 1% |
| Claire Colquhoun | 7/10 | 5644 days | 1% |
| Irene and Werner Keil | 8/10 | 5646 days | 1% |
| alcatrazz | 1/10 | 5646 days | 0% |
| Tara Koenig | 8/10 | 5648 days | 1% |
| Fabrizio Consolini | 9/10 | 5648 days | 1% |
| Jessica Vogels | 9/10 | 5655 days | 1% |
| Geert Van Tittelboom | 5/10 | 5661 days | 1% |
| Alice | 2/10 | 5661 days | 0% |
| Derek McLoughlin | 5/10 | 5664 days | 1% |
| Bob Warne | 3/10 | 5668 days | 1% |
| Gerd Pagel | 10/10 | 5670 days | 1% |
| Laura Hayes | 10/10 | 5672 days | 1% |
| Doris Schollenberger | 10/10 | 5675 days | 1% |
| Daniel Bogdanowitsch | 9/10 | 5676 days | 1% |
| Sandra Schneifer | 5/10 | 5676 days | 1% |
| Kristie | 7/10 | 5708 days | 1% |
| Zac Morris | 4/10 | 5838 days | 1% |
| nelliekaye | 5/10 | 5838 days | 1% |
| deepujames | 5/10 | 5961 days | 1% |
| BelindaT | 3/10 | 5969 days | 1% |
| Inbar Yizhar Barnea | 9/10 | 6010 days | 1% |
| Peter G | 7/10 | 6016 days | 1% |
| Jana Steve | 5/10 | 6016 days | 1% |
| Chris Bil | 6/10 | 6017 days | 1% |
| Tony Geens | 4/10 | 6023 days | 1% |
| Matthiis & Femke | 7/10 | 6029 days | 1% |
| Nicola | 3/10 | 6031 days | 1% |
| Rolf X | 4/10 | 6032 days | 1% |
| Jackie | 6/10 | 6041 days | 1% |
| kararina Kosten | 1/10 | 6044 days | 0% |
| Harmann Volker | 4/10 | 6044 days | 1% |
| Annie | 6/10 | 6044 days | 1% |
| Ian E | 7/10 | 6046 days | 1% |
| Nadine Schaee | 4/10 | 6047 days | 1% |
| Frances Hay | 9/10 | 6049 days | 1% |
| Jessica | 6/10 | 6055 days | 1% |
| marcoswi | 2/10 | 6056 days | 0% |
| Ross & Catherine Litherland | 3/10 | 6063 days | 1% |
| Kane Chain | 2/10 | 6067 days | 0% |
| Heinrich Hax | 8/10 | 6070 days | 1% |
| Sally Hall | 6/10 | 6070 days | 1% |
| joannaw | 7/10 | 6097 days | 1% |
| Myriauy Rito | 6/10 | 6120 days | 1% |
| Wolfgang Dittrich | 10/10 | 6122 days | 1% |
| Eimear Doyle | 6/10 | 6124 days | 1% |
| Andrea and Craig Swinson | 2/10 | 6136 days | 0% |
| andyge | 6/10 | 6142 days | 1% |
| Ruth Kinder | 3/10 | 6142 days | 1% |
| eowyn2k | 7/10 | 6142 days | 1% |
| monniere | 6/10 | 6266 days | 1% |
| jessica | 5/10 | 6277 days | 1% |
| JonK | 4/10 | 6344 days | 1% |
| MarcoJ | 4/10 | 6376 days | 1% |
| RobC1 | 9/10 | 6391 days | 1% |
| JoT | 10/10 | 6391 days | 1% |
| RichardB1 | 9/10 | 6392 days | 1% |
| AstridVG | 6/10 | 6397 days | 1% |
| Max | 1/10 | 6398 days | 0% |
| Doll | 9/10 | 6403 days | 1% |
| GaryW | 3/10 | 6757 days | 1% |
Adjustments
Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.
Sample Size Adjustment
No Adjustment
A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Hampshire Holiday Park Queenstown experience has plenty of reviews and does not meet the criteria for any adjustment.
Recent Reviews Adjustment
-0.77% Adjustment
There may be an adjustment if this experience hasn't received any reviews within the last 102 days. However the Hampshire Holiday Park Queenstown experience does not meet the criteria for any adjustment.
In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.
The Hampshire Holiday Park Queenstown experience has been adjusted for 62 days. Adjustments are according to the following table.
| Days | Adjustment |
|---|---|
| … | … |
| 59 | -0.74% |
| 60 | -0.75% |
| 61 | -0.76% |
| 62 | -0.77% |
| 63 | -0.79% |
| 64 | -0.80% |
| 65 | -0.81% |
| … | … |
Balancing Adjustment
5.47% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled customers are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Final Ranking Score
79%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.