Hey, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Hampshire Holiday Park Queenstown.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Hampshire Holiday Park Queenstown
Valid Reviews
233 Valid Reviews
The Hampshire Holiday Park Queenstown experience has a total of 238 reviews. There are 233 valid reviews that are included when calculating the ranking score and 5 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 233 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 28 |
|
12% |
| 9/10 | 31 |
|
13% |
| 8/10 | 35 |
|
15% |
| 7/10 | 36 |
|
15% |
| 6/10 | 29 |
|
12% |
| 5/10 | 18 |
|
8% |
| 4/10 | 16 |
|
7% |
| 3/10 | 13 |
|
6% |
| 2/10 | 13 |
|
6% |
| 1/10 | 14 |
|
6% |
64.29% Average
The raw data average (mean) for all the Hampshire Holiday Park Queenstown valid reviews is 64.29% and is based on 233 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
96 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 233 valid reviews, the experience has 96 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 96 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 11 |
|
11% |
| 9/10 | 17 |
|
18% |
| 8/10 | 8 |
|
8% |
| 7/10 | 12 |
|
13% |
| 6/10 | 16 |
|
17% |
| 5/10 | 9 |
|
9% |
| 4/10 | 10 |
|
10% |
| 3/10 | 6 |
|
6% |
| 2/10 | 4 |
|
4% |
| 1/10 | 3 |
|
3% |
64.69% Average
The raw data average (mean) for all the Hampshire Holiday Park Queenstown face-to-face reviews is 64.69% and is based on 96 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
74.09%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Mikayla | 10/10 | 127 days | 100% |
| Dom | 7/10 | 339 days | 88% |
| Ruth | 10/10 | 523 days | 85% |
| A and A | 2/10 | 674 days | 34% |
| Anaïs | 8/10 | 735 days | 68% |
| Maddison | 10/10 | 888 days | 55% |
| Ida Kjærsgaard | 3/10 | 1070 days | 21% |
| Maren | 7/10 | 1070 days | 35% |
| Marie Perret | 7/10 | 1101 days | 33% |
| Johanna Kuehl | 3/10 | 1131 days | 18% |
| Varneia | 1/10 | 1254 days | 10% |
| Taylor Russell | 7/10 | 1254 days | 22% |
| ElizabethE | 9/10 | 1374 days | 17% |
| Tatiana | 1/10 | 1405 days | 6% |
| Amel | 8/10 | 1405 days | 15% |
| Nicole | 6/10 | 1435 days | 12% |
| Lucy | 9/10 | 1527 days | 10% |
| Kim Sweeney | 1/10 | 1527 days | 4% |
| Anara | 1/10 | 1527 days | 4% |
| Lis | 1/10 | 1739 days | 2% |
| Nicole | 6/10 | 1831 days | 4% |
| Barb Winter | 8/10 | 1923 days | 5% |
| Ra | 9/10 | 2104 days | 4% |
| Cam | 6/10 | 2226 days | 4% |
| Ric van Weede | 7/10 | 2226 days | 4% |
| Ying | 7/10 | 2226 days | 4% |
| Fiona | 7/10 | 2288 days | 4% |
| Michalo | 10/10 | 2318 days | 4% |
| James | 2/10 | 2410 days | 2% |
| Kerry | 5/10 | 2410 days | 3% |
| E.R | 2/10 | 2410 days | 2% |
| Sue Hempstead | 3/10 | 2439 days | 2% |
| Daniel | 7/10 | 2439 days | 4% |
| Clauds | 3/10 | 2439 days | 2% |
| Ash | 2/10 | 2470 days | 2% |
| Tanja & Sven | 9/10 | 2470 days | 4% |
| Sandy | 2/10 | 2470 days | 2% |
| Ernst | 6/10 | 2501 days | 3% |
| Fran | 9/10 | 2501 days | 4% |
| Libby | 7/10 | 2562 days | 3% |
| Andrew Hammond | 9/10 | 2592 days | 3% |
| Matilda | 9/10 | 2654 days | 3% |
| Kieron | 10/10 | 2684 days | 3% |
| Lesley | 10/10 | 2715 days | 3% |
| Suthep | 5/10 | 2745 days | 2% |
| Kelly Linn | 6/10 | 2745 days | 3% |
| Marker63 | 3/10 | 2745 days | 2% |
| Nicolas | 2/10 | 2776 days | 1% |
| Dutchie | 4/10 | 2804 days | 2% |
| Tash & Laura | 7/10 | 2804 days | 3% |
| Nicki Chow | 6/10 | 2804 days | 3% |
| Maxime | 7/10 | 2835 days | 3% |
| Samantha H. | 8/10 | 2866 days | 3% |
| Juraj | 6/10 | 2866 days | 3% |
| Demi Thompson | 10/10 | 2896 days | 3% |
| Cindy | 7/10 | 2896 days | 3% |
| Kelsie | 7/10 | 2896 days | 3% |
| Nifty | 7/10 | 2896 days | 3% |
| Adva Cohen | 2/10 | 2927 days | 1% |
| Jolanda | 9/10 | 2927 days | 3% |
| Mike Fricker | 8/10 | 2927 days | 3% |
| The Flip Flop Family | 7/10 | 2957 days | 3% |
| Ruth Taaffee | 9/10 | 2990 days | 3% |
| Louis | 10/10 | 3019 days | 3% |
| Sue | 8/10 | 3019 days | 3% |
| Raylene Harvey | 6/10 | 3080 days | 2% |
| Bex & Jake | 8/10 | 3080 days | 2% |
| WeiQiang Ng | 10/10 | 3080 days | 3% |
| Charlesbrooksphotographer | 8/10 | 3080 days | 2% |
| Raymor | 10/10 | 3110 days | 2% |
| Nat | 6/10 | 3141 days | 2% |
| Will | 5/10 | 3141 days | 2% |
| Michael Bichlmeier | 4/10 | 3142 days | 2% |
| Edward Cromwell | 6/10 | 3163 days | 2% |
| Rasmus Lundgaard Nielsen | 7/10 | 3197 days | 2% |
| Vander Plancke Julien | 7/10 | 3253 days | 2% |
| Edward | 1/10 | 3270 days | 1% |
| Samantha Brewin | 8/10 | 3272 days | 2% |
| Trista Gaffney | 6/10 | 3284 days | 2% |
| Gary Prescot | 1/10 | 3294 days | 1% |
| Jozef Pinkerton | 6/10 | 3312 days | 2% |
| Sue Rogers | 10/10 | 3321 days | 2% |
| Katherine Sanchez | 8/10 | 3411 days | 2% |
| Chris Nugent | 2/10 | 3436 days | 1% |
| Pixie Taylor | 9/10 | 3441 days | 2% |
| Roger | 5/10 | 3461 days | 1% |
| Nick Lawson | 9/10 | 3465 days | 2% |
| Madelyn Fagerman | 10/10 | 3469 days | 2% |
| Kassandra Yarmoluk | 8/10 | 3479 days | 2% |
| Jason Perks | 7/10 | 3512 days | 2% |
| Arslan Ahmad | 8/10 | 3516 days | 2% |
| Rosanna Leeming | 8/10 | 3521 days | 2% |
| Lindy Woodage | 2/10 | 3544 days | 1% |
| Victoria Strong | 9/10 | 3563 days | 2% |
| Liang Yu | 1/10 | 3605 days | 1% |
| Mike Guest | 7/10 | 3645 days | 1% |
| Melanie Giroux | 9/10 | 3670 days | 1% |
| Aidan Byrne | 9/10 | 3674 days | 1% |
| Kim Donze | 8/10 | 3699 days | 1% |
| Luke Young | 10/10 | 3708 days | 1% |
| Will Hughes | 8/10 | 3713 days | 1% |
| Cullen Wiginton | 10/10 | 3791 days | 1% |
| Teresa Ash | 1/10 | 3865 days | 0% |
| Mallory Lopez | 7/10 | 3874 days | 1% |
| Flo Egger | 10/10 | 3882 days | 1% |
| Chris Kay | 4/10 | 3888 days | 1% |
| Perrine Pilate | 5/10 | 3889 days | 1% |
| B McNally | 8/10 | 3933 days | 1% |
| David O'Loughlin | 8/10 | 4000 days | 1% |
| Kirsty Longland | 8/10 | 4050 days | 1% |
| Darwin Dean | 8/10 | 4178 days | 0% |
| Erica b | 8/10 | 4205 days | 0% |
| Allyson Taylor | 3/10 | 4230 days | 0% |
| Dunja Knaup | 1/10 | 4297 days | 0% |
| Jack Clise | 5/10 | 4333 days | 0% |
| Kane F | 6/10 | 4417 days | 1% |
| Richard | 4/10 | 4480 days | 1% |
| Andrew Kermode | 7/10 | 4480 days | 1% |
| Michelle K | 4/10 | 4541 days | 1% |
| Mike Fricker | 8/10 | 4571 days | 1% |
| Charlotte Casey | 9/10 | 4598 days | 1% |
| Sandra Frischmann | 9/10 | 4599 days | 1% |
| Tobias Gehring | 7/10 | 4621 days | 1% |
| Felix Brettner | 8/10 | 4621 days | 1% |
| Eugen Lehner | 8/10 | 4621 days | 1% |
| Max Stein | 7/10 | 4621 days | 1% |
| Anne and Steve Bartlett | 5/10 | 4653 days | 1% |
| Andreas Zapke | 7/10 | 4658 days | 1% |
| Simone Pickert | 7/10 | 4659 days | 1% |
| Nora Zeitz | 9/10 | 4660 days | 1% |
| Andrew Cattanach | 8/10 | 4661 days | 1% |
| Petra Niemann | 1/10 | 4661 days | 0% |
| Henrik Joshua | 7/10 | 4722 days | 1% |
| PipandJon | 8/10 | 4722 days | 1% |
| Kerri | 8/10 | 4783 days | 1% |
| kimbeveridge | 8/10 | 4936 days | 1% |
| Grantygrant | 7/10 | 4936 days | 1% |
| Pete Wilson | 3/10 | 4953 days | 0% |
| Wayne Kerr | 5/10 | 4954 days | 1% |
| Jennifer Bramstad | 10/10 | 4966 days | 1% |
| Josefine Hedlund | 10/10 | 4966 days | 1% |
| Evelina Johansson | 8/10 | 4966 days | 1% |
| Sofia Anderson | 10/10 | 4966 days | 1% |
| Moni Sangoi | 8/10 | 4995 days | 1% |
| Philip Gibbons | 5/10 | 4995 days | 1% |
| Jonathan Vondette | 4/10 | 5048 days | 1% |
| Franz Schueler | 10/10 | 5049 days | 1% |
| Esther Goh | 8/10 | 5271 days | 1% |
| Monika Kneidl | 5/10 | 5307 days | 1% |
| Jessica Tilly | 6/10 | 5307 days | 1% |
| Simon Rawlinson | 4/10 | 5313 days | 1% |
| Hans Bet | 5/10 | 5313 days | 1% |
| Jill Boruff | 7/10 | 5326 days | 1% |
| Indra t Jolle | 4/10 | 5336 days | 1% |
| Laura Diepeveen | 6/10 | 5337 days | 1% |
| Stefes Wencke | 10/10 | 5345 days | 1% |
| Sue Robertson | 4/10 | 5345 days | 1% |
| Simon Fry | 6/10 | 5346 days | 1% |
| Martin & Christian | 9/10 | 5347 days | 1% |
| Horst Langstein | 9/10 | 5354 days | 1% |
| hendrik king | 10/10 | 5392 days | 1% |
| Ray Coombe | 10/10 | 5435 days | 1% |
| Matthias | 8/10 | 5438 days | 1% |
| Laura McCusker | 9/10 | 5439 days | 1% |
| Melissa | 6/10 | 5606 days | 1% |
| Kimberly St Louis | 10/10 | 5637 days | 1% |
| Marcus | 6/10 | 5657 days | 1% |
| Prideaux | 6/10 | 5677 days | 1% |
| Chris Forrest | 7/10 | 5677 days | 1% |
| Hanggi | 9/10 | 5678 days | 1% |
| Julie | 9/10 | 5680 days | 1% |
| Peter Cade | 9/10 | 5681 days | 1% |
| Sophia Kelly | 8/10 | 5682 days | 1% |
| Claire Colquhoun | 7/10 | 5685 days | 1% |
| Irene and Werner Keil | 8/10 | 5687 days | 1% |
| alcatrazz | 1/10 | 5687 days | 0% |
| Tara Koenig | 8/10 | 5689 days | 1% |
| Fabrizio Consolini | 9/10 | 5689 days | 1% |
| Jessica Vogels | 9/10 | 5696 days | 1% |
| Geert Van Tittelboom | 5/10 | 5702 days | 1% |
| Alice | 2/10 | 5702 days | 0% |
| Derek McLoughlin | 5/10 | 5705 days | 1% |
| Bob Warne | 3/10 | 5709 days | 0% |
| Gerd Pagel | 10/10 | 5711 days | 1% |
| Laura Hayes | 10/10 | 5713 days | 1% |
| Doris Schollenberger | 10/10 | 5716 days | 1% |
| Daniel Bogdanowitsch | 9/10 | 5717 days | 1% |
| Sandra Schneifer | 5/10 | 5717 days | 1% |
| Kristie | 7/10 | 5749 days | 1% |
| Zac Morris | 4/10 | 5879 days | 1% |
| nelliekaye | 5/10 | 5879 days | 1% |
| deepujames | 5/10 | 6002 days | 1% |
| BelindaT | 3/10 | 6010 days | 0% |
| Inbar Yizhar Barnea | 9/10 | 6051 days | 1% |
| Peter G | 7/10 | 6057 days | 1% |
| Jana Steve | 5/10 | 6057 days | 1% |
| Chris Bil | 6/10 | 6058 days | 1% |
| Tony Geens | 4/10 | 6064 days | 1% |
| Matthiis & Femke | 7/10 | 6070 days | 1% |
| Nicola | 3/10 | 6072 days | 0% |
| Rolf X | 4/10 | 6073 days | 1% |
| Jackie | 6/10 | 6082 days | 1% |
| kararina Kosten | 1/10 | 6085 days | 0% |
| Harmann Volker | 4/10 | 6085 days | 1% |
| Annie | 6/10 | 6085 days | 1% |
| Ian E | 7/10 | 6087 days | 1% |
| Nadine Schaee | 4/10 | 6088 days | 1% |
| Frances Hay | 9/10 | 6090 days | 1% |
| Jessica | 6/10 | 6096 days | 1% |
| marcoswi | 2/10 | 6097 days | 0% |
| Ross & Catherine Litherland | 3/10 | 6104 days | 0% |
| Kane Chain | 2/10 | 6108 days | 0% |
| Heinrich Hax | 8/10 | 6111 days | 1% |
| Sally Hall | 6/10 | 6111 days | 1% |
| joannaw | 7/10 | 6138 days | 1% |
| Myriauy Rito | 6/10 | 6161 days | 1% |
| Wolfgang Dittrich | 10/10 | 6163 days | 1% |
| Eimear Doyle | 6/10 | 6165 days | 1% |
| Andrea and Craig Swinson | 2/10 | 6177 days | 0% |
| andyge | 6/10 | 6183 days | 1% |
| Ruth Kinder | 3/10 | 6183 days | 0% |
| eowyn2k | 7/10 | 6183 days | 1% |
| monniere | 6/10 | 6307 days | 1% |
| jessica | 5/10 | 6318 days | 1% |
| JonK | 4/10 | 6385 days | 1% |
| MarcoJ | 4/10 | 6417 days | 1% |
| RobC1 | 9/10 | 6432 days | 1% |
| JoT | 10/10 | 6432 days | 1% |
| RichardB1 | 9/10 | 6433 days | 1% |
| AstridVG | 6/10 | 6438 days | 1% |
| Max | 1/10 | 6439 days | 0% |
| Doll | 9/10 | 6444 days | 1% |
| GaryW | 3/10 | 6798 days | 0% |
Adjustments
Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.
Sample Size Adjustment
No Adjustment
A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Hampshire Holiday Park Queenstown experience has plenty of reviews and does not meet the criteria for any adjustment.
Recent Reviews Adjustment
-1.74% Adjustment
There may be an adjustment if this experience hasn't received any reviews within the last 64 days. However the Hampshire Holiday Park Queenstown experience does not meet the criteria for any adjustment.
In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.
The Hampshire Holiday Park Queenstown experience has been adjusted for 103 days. Adjustments are according to the following table.
| Days | Adjustment |
|---|---|
| … | … |
| 100 | -1.69% |
| 101 | -1.71% |
| 102 | -1.72% |
| 103 | -1.74% |
| 104 | -1.76% |
| 105 | -1.77% |
| 106 | -1.79% |
| … | … |
Balancing Adjustment
5.79% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled customers are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Final Ranking Score
78%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.