Hey, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Hampshire Holiday Park Queenstown.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Hampshire Holiday Park Queenstown
Valid Reviews
232 Valid Reviews
The Hampshire Holiday Park Queenstown experience has a total of 237 reviews. There are 232 valid reviews that are included when calculating the ranking score and 5 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 232 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 27 |
|
12% |
| 9/10 | 31 |
|
13% |
| 8/10 | 35 |
|
15% |
| 7/10 | 36 |
|
16% |
| 6/10 | 29 |
|
13% |
| 5/10 | 18 |
|
8% |
| 4/10 | 16 |
|
7% |
| 3/10 | 13 |
|
6% |
| 2/10 | 13 |
|
6% |
| 1/10 | 14 |
|
6% |
64.14% Average
The raw data average (mean) for all the Hampshire Holiday Park Queenstown valid reviews is 64.14% and is based on 232 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
96 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 232 valid reviews, the experience has 96 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 96 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 11 |
|
11% |
| 9/10 | 17 |
|
18% |
| 8/10 | 8 |
|
8% |
| 7/10 | 12 |
|
13% |
| 6/10 | 16 |
|
17% |
| 5/10 | 9 |
|
9% |
| 4/10 | 10 |
|
10% |
| 3/10 | 6 |
|
6% |
| 2/10 | 4 |
|
4% |
| 1/10 | 3 |
|
3% |
64.69% Average
The raw data average (mean) for all the Hampshire Holiday Park Queenstown face-to-face reviews is 64.69% and is based on 96 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
69.44%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Dom | 7/10 | 49 days | 96% |
| Ruth | 10/10 | 233 days | 100% |
| A and A | 2/10 | 384 days | 43% |
| Anaïs | 8/10 | 445 days | 90% |
| Maddison | 10/10 | 598 days | 82% |
| Ida Kjærsgaard | 3/10 | 780 days | 37% |
| Maren | 7/10 | 780 days | 63% |
| Marie Perret | 7/10 | 811 days | 60% |
| Johanna Kuehl | 3/10 | 841 days | 34% |
| Varneia | 1/10 | 964 days | 20% |
| Taylor Russell | 7/10 | 964 days | 45% |
| ElizabethE | 9/10 | 1084 days | 37% |
| Tatiana | 1/10 | 1115 days | 14% |
| Amel | 8/10 | 1115 days | 34% |
| Nicole | 6/10 | 1145 days | 28% |
| Lucy | 9/10 | 1237 days | 25% |
| Kim Sweeney | 1/10 | 1237 days | 10% |
| Anara | 1/10 | 1237 days | 10% |
| Lis | 1/10 | 1449 days | 5% |
| Nicole | 6/10 | 1541 days | 9% |
| Barb Winter | 8/10 | 1633 days | 7% |
| Ra | 9/10 | 1814 days | 5% |
| Cam | 6/10 | 1936 days | 4% |
| Ric van Weede | 7/10 | 1936 days | 5% |
| Ying | 7/10 | 1936 days | 5% |
| Fiona | 7/10 | 1998 days | 4% |
| Michalo | 10/10 | 2028 days | 5% |
| James | 2/10 | 2120 days | 2% |
| Kerry | 5/10 | 2120 days | 3% |
| E.R | 2/10 | 2120 days | 2% |
| Sue Hempstead | 3/10 | 2149 days | 2% |
| Daniel | 7/10 | 2149 days | 4% |
| Clauds | 3/10 | 2149 days | 2% |
| Ash | 2/10 | 2180 days | 2% |
| Tanja & Sven | 9/10 | 2180 days | 4% |
| Sandy | 2/10 | 2180 days | 2% |
| Ernst | 6/10 | 2211 days | 4% |
| Fran | 9/10 | 2211 days | 4% |
| Libby | 7/10 | 2272 days | 4% |
| Andrew Hammond | 9/10 | 2302 days | 4% |
| Matilda | 9/10 | 2364 days | 4% |
| Kieron | 10/10 | 2394 days | 4% |
| Lesley | 10/10 | 2425 days | 4% |
| Suthep | 5/10 | 2455 days | 3% |
| Kelly Linn | 6/10 | 2455 days | 3% |
| Marker63 | 3/10 | 2455 days | 2% |
| Nicolas | 2/10 | 2486 days | 2% |
| Dutchie | 4/10 | 2514 days | 2% |
| Tash & Laura | 7/10 | 2514 days | 4% |
| Nicki Chow | 6/10 | 2514 days | 3% |
| Maxime | 7/10 | 2545 days | 3% |
| Samantha H. | 8/10 | 2576 days | 4% |
| Juraj | 6/10 | 2576 days | 3% |
| Demi Thompson | 10/10 | 2606 days | 4% |
| Cindy | 7/10 | 2606 days | 3% |
| Kelsie | 7/10 | 2606 days | 3% |
| Nifty | 7/10 | 2606 days | 3% |
| Adva Cohen | 2/10 | 2637 days | 2% |
| Jolanda | 9/10 | 2637 days | 3% |
| Mike Fricker | 8/10 | 2637 days | 3% |
| The Flip Flop Family | 7/10 | 2667 days | 3% |
| Ruth Taaffee | 9/10 | 2700 days | 3% |
| Louis | 10/10 | 2729 days | 3% |
| Sue | 8/10 | 2729 days | 3% |
| Raylene Harvey | 6/10 | 2790 days | 3% |
| Bex & Jake | 8/10 | 2790 days | 3% |
| WeiQiang Ng | 10/10 | 2790 days | 3% |
| Charlesbrooksphotographer | 8/10 | 2790 days | 3% |
| Raymor | 10/10 | 2820 days | 3% |
| Nat | 6/10 | 2851 days | 3% |
| Will | 5/10 | 2851 days | 2% |
| Michael Bichlmeier | 4/10 | 2852 days | 2% |
| Edward Cromwell | 6/10 | 2873 days | 3% |
| Rasmus Lundgaard Nielsen | 7/10 | 2907 days | 3% |
| Vander Plancke Julien | 7/10 | 2963 days | 3% |
| Edward | 1/10 | 2980 days | 1% |
| Samantha Brewin | 8/10 | 2982 days | 3% |
| Trista Gaffney | 6/10 | 2994 days | 2% |
| Gary Prescot | 1/10 | 3004 days | 1% |
| Jozef Pinkerton | 6/10 | 3022 days | 2% |
| Sue Rogers | 10/10 | 3032 days | 3% |
| Katherine Sanchez | 8/10 | 3121 days | 2% |
| Chris Nugent | 2/10 | 3146 days | 1% |
| Pixie Taylor | 9/10 | 3151 days | 2% |
| Roger | 5/10 | 3171 days | 2% |
| Nick Lawson | 9/10 | 3175 days | 2% |
| Madelyn Fagerman | 10/10 | 3179 days | 2% |
| Kassandra Yarmoluk | 8/10 | 3189 days | 2% |
| Jason Perks | 7/10 | 3222 days | 2% |
| Arslan Ahmad | 8/10 | 3226 days | 2% |
| Rosanna Leeming | 8/10 | 3231 days | 2% |
| Lindy Woodage | 2/10 | 3254 days | 1% |
| Victoria Strong | 9/10 | 3273 days | 2% |
| Liang Yu | 1/10 | 3315 days | 1% |
| Mike Guest | 7/10 | 3355 days | 2% |
| Melanie Giroux | 9/10 | 3380 days | 2% |
| Aidan Byrne | 9/10 | 3384 days | 2% |
| Kim Donze | 8/10 | 3409 days | 2% |
| Luke Young | 10/10 | 3418 days | 2% |
| Will Hughes | 8/10 | 3423 days | 2% |
| Cullen Wiginton | 10/10 | 3501 days | 2% |
| Teresa Ash | 1/10 | 3575 days | 1% |
| Mallory Lopez | 7/10 | 3584 days | 1% |
| Flo Egger | 10/10 | 3592 days | 2% |
| Chris Kay | 4/10 | 3598 days | 1% |
| Perrine Pilate | 5/10 | 3599 days | 1% |
| B McNally | 8/10 | 3643 days | 1% |
| David O'Loughlin | 8/10 | 3710 days | 1% |
| Kirsty Longland | 8/10 | 3760 days | 1% |
| Darwin Dean | 8/10 | 3888 days | 1% |
| Erica b | 8/10 | 3916 days | 1% |
| Allyson Taylor | 3/10 | 3940 days | 0% |
| Dunja Knaup | 1/10 | 4007 days | 0% |
| Jack Clise | 5/10 | 4043 days | 1% |
| Kane F | 6/10 | 4128 days | 0% |
| Richard | 4/10 | 4190 days | 0% |
| Andrew Kermode | 7/10 | 4190 days | 0% |
| Michelle K | 4/10 | 4251 days | 0% |
| Mike Fricker | 8/10 | 4281 days | 0% |
| Charlotte Casey | 9/10 | 4308 days | 0% |
| Sandra Frischmann | 9/10 | 4309 days | 0% |
| Tobias Gehring | 7/10 | 4331 days | 0% |
| Felix Brettner | 8/10 | 4331 days | 0% |
| Eugen Lehner | 8/10 | 4331 days | 0% |
| Max Stein | 7/10 | 4331 days | 0% |
| Anne and Steve Bartlett | 5/10 | 4363 days | 0% |
| Andreas Zapke | 7/10 | 4368 days | 0% |
| Simone Pickert | 7/10 | 4369 days | 0% |
| Nora Zeitz | 9/10 | 4370 days | 0% |
| Andrew Cattanach | 8/10 | 4371 days | 0% |
| Petra Niemann | 1/10 | 4371 days | 0% |
| Henrik Joshua | 7/10 | 4432 days | 1% |
| PipandJon | 8/10 | 4432 days | 1% |
| Kerri | 8/10 | 4493 days | 1% |
| kimbeveridge | 8/10 | 4646 days | 1% |
| Grantygrant | 7/10 | 4646 days | 1% |
| Pete Wilson | 3/10 | 4663 days | 1% |
| Wayne Kerr | 5/10 | 4664 days | 1% |
| Jennifer Bramstad | 10/10 | 4676 days | 1% |
| Josefine Hedlund | 10/10 | 4676 days | 1% |
| Evelina Johansson | 8/10 | 4676 days | 1% |
| Sofia Anderson | 10/10 | 4676 days | 1% |
| Moni Sangoi | 8/10 | 4705 days | 1% |
| Philip Gibbons | 5/10 | 4705 days | 1% |
| Jonathan Vondette | 4/10 | 4758 days | 1% |
| Franz Schueler | 10/10 | 4759 days | 1% |
| Esther Goh | 8/10 | 4981 days | 1% |
| Monika Kneidl | 5/10 | 5017 days | 1% |
| Jessica Tilly | 6/10 | 5017 days | 1% |
| Simon Rawlinson | 4/10 | 5023 days | 1% |
| Hans Bet | 5/10 | 5023 days | 1% |
| Jill Boruff | 7/10 | 5036 days | 1% |
| Indra t Jolle | 4/10 | 5046 days | 1% |
| Laura Diepeveen | 6/10 | 5047 days | 1% |
| Stefes Wencke | 10/10 | 5055 days | 1% |
| Sue Robertson | 4/10 | 5055 days | 1% |
| Simon Fry | 6/10 | 5056 days | 1% |
| Martin & Christian | 9/10 | 5057 days | 1% |
| Horst Langstein | 9/10 | 5064 days | 1% |
| hendrik king | 10/10 | 5102 days | 1% |
| Ray Coombe | 10/10 | 5145 days | 1% |
| Matthias | 8/10 | 5148 days | 1% |
| Laura McCusker | 9/10 | 5149 days | 1% |
| Melissa | 6/10 | 5316 days | 1% |
| Kimberly St Louis | 10/10 | 5347 days | 1% |
| Marcus | 6/10 | 5367 days | 1% |
| Prideaux | 6/10 | 5387 days | 1% |
| Chris Forrest | 7/10 | 5387 days | 1% |
| Hanggi | 9/10 | 5388 days | 1% |
| Julie | 9/10 | 5390 days | 1% |
| Peter Cade | 9/10 | 5391 days | 1% |
| Sophia Kelly | 8/10 | 5392 days | 1% |
| Claire Colquhoun | 7/10 | 5395 days | 1% |
| Irene and Werner Keil | 8/10 | 5397 days | 1% |
| alcatrazz | 1/10 | 5397 days | 0% |
| Tara Koenig | 8/10 | 5399 days | 1% |
| Fabrizio Consolini | 9/10 | 5399 days | 1% |
| Jessica Vogels | 9/10 | 5406 days | 1% |
| Geert Van Tittelboom | 5/10 | 5412 days | 1% |
| Alice | 2/10 | 5412 days | 0% |
| Derek McLoughlin | 5/10 | 5415 days | 1% |
| Bob Warne | 3/10 | 5419 days | 1% |
| Gerd Pagel | 10/10 | 5421 days | 1% |
| Laura Hayes | 10/10 | 5423 days | 1% |
| Doris Schollenberger | 10/10 | 5426 days | 1% |
| Daniel Bogdanowitsch | 9/10 | 5427 days | 1% |
| Sandra Schneifer | 5/10 | 5427 days | 1% |
| Kristie | 7/10 | 5459 days | 1% |
| Zac Morris | 4/10 | 5589 days | 1% |
| nelliekaye | 5/10 | 5589 days | 1% |
| deepujames | 5/10 | 5712 days | 1% |
| BelindaT | 3/10 | 5720 days | 1% |
| Inbar Yizhar Barnea | 9/10 | 5761 days | 1% |
| Peter G | 7/10 | 5767 days | 1% |
| Jana Steve | 5/10 | 5767 days | 1% |
| Chris Bil | 6/10 | 5768 days | 1% |
| Tony Geens | 4/10 | 5774 days | 1% |
| Matthiis & Femke | 7/10 | 5780 days | 1% |
| Nicola | 3/10 | 5782 days | 1% |
| Rolf X | 4/10 | 5783 days | 1% |
| Jackie | 6/10 | 5792 days | 1% |
| kararina Kosten | 1/10 | 5795 days | 0% |
| Harmann Volker | 4/10 | 5795 days | 1% |
| Annie | 6/10 | 5795 days | 1% |
| Ian E | 7/10 | 5797 days | 1% |
| Nadine Schaee | 4/10 | 5798 days | 1% |
| Frances Hay | 9/10 | 5800 days | 1% |
| Jessica | 6/10 | 5806 days | 1% |
| marcoswi | 2/10 | 5807 days | 0% |
| Ross & Catherine Litherland | 3/10 | 5814 days | 1% |
| Kane Chain | 2/10 | 5818 days | 0% |
| Heinrich Hax | 8/10 | 5821 days | 1% |
| Sally Hall | 6/10 | 5821 days | 1% |
| joannaw | 7/10 | 5848 days | 1% |
| Myriauy Rito | 6/10 | 5871 days | 1% |
| Wolfgang Dittrich | 10/10 | 5873 days | 1% |
| Eimear Doyle | 6/10 | 5875 days | 1% |
| Andrea and Craig Swinson | 2/10 | 5887 days | 0% |
| andyge | 6/10 | 5893 days | 1% |
| Ruth Kinder | 3/10 | 5893 days | 1% |
| eowyn2k | 7/10 | 5893 days | 1% |
| monniere | 6/10 | 6017 days | 1% |
| jessica | 5/10 | 6028 days | 1% |
| JonK | 4/10 | 6095 days | 1% |
| MarcoJ | 4/10 | 6127 days | 1% |
| RobC1 | 9/10 | 6142 days | 1% |
| JoT | 10/10 | 6142 days | 1% |
| RichardB1 | 9/10 | 6143 days | 1% |
| AstridVG | 6/10 | 6148 days | 1% |
| Max | 1/10 | 6149 days | 0% |
| Doll | 9/10 | 6154 days | 1% |
| GaryW | 3/10 | 6508 days | 1% |
Adjustments
Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.
Sample Size Adjustment
No Adjustment
A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Hampshire Holiday Park Queenstown experience has plenty of reviews and does not meet the criteria for any adjustment.
Recent Reviews Adjustment
-0.57% Adjustment
There may be an adjustment if this experience hasn't received any reviews within the last 41 days. However the Hampshire Holiday Park Queenstown experience does not meet the criteria for any adjustment.
In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.
The Hampshire Holiday Park Queenstown experience has been adjusted for 28 days. Adjustments are according to the following table.
| Days | Adjustment |
|---|---|
| … | … |
| 25 | -0.51% |
| 26 | -0.53% |
| 27 | -0.55% |
| 28 | -0.57% |
| 29 | -0.59% |
| 30 | -0.61% |
| 31 | -0.63% |
| … | … |
Balancing Adjustment
7.64% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled customers are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Final Ranking Score
77%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.