Hey, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Hampshire Holiday Park Queenstown.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Hampshire Holiday Park Queenstown
Valid Reviews
232 Valid Reviews
The Hampshire Holiday Park Queenstown experience has a total of 237 reviews. There are 232 valid reviews that are included when calculating the ranking score and 5 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 232 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 27 |
|
12% |
| 9/10 | 31 |
|
13% |
| 8/10 | 35 |
|
15% |
| 7/10 | 36 |
|
16% |
| 6/10 | 29 |
|
13% |
| 5/10 | 18 |
|
8% |
| 4/10 | 16 |
|
7% |
| 3/10 | 13 |
|
6% |
| 2/10 | 13 |
|
6% |
| 1/10 | 14 |
|
6% |
64.14% Average
The raw data average (mean) for all the Hampshire Holiday Park Queenstown valid reviews is 64.14% and is based on 232 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
96 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 232 valid reviews, the experience has 96 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 96 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 11 |
|
11% |
| 9/10 | 17 |
|
18% |
| 8/10 | 8 |
|
8% |
| 7/10 | 12 |
|
13% |
| 6/10 | 16 |
|
17% |
| 5/10 | 9 |
|
9% |
| 4/10 | 10 |
|
10% |
| 3/10 | 6 |
|
6% |
| 2/10 | 4 |
|
4% |
| 1/10 | 3 |
|
3% |
64.69% Average
The raw data average (mean) for all the Hampshire Holiday Park Queenstown face-to-face reviews is 64.69% and is based on 96 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
69.80%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Dom | 7/10 | 111 days | 97% |
| Ruth | 10/10 | 295 days | 100% |
| A and A | 2/10 | 446 days | 42% |
| Anaïs | 8/10 | 507 days | 88% |
| Maddison | 10/10 | 660 days | 79% |
| Ida Kjærsgaard | 3/10 | 842 days | 34% |
| Maren | 7/10 | 842 days | 58% |
| Marie Perret | 7/10 | 873 days | 55% |
| Johanna Kuehl | 3/10 | 903 days | 31% |
| Varneia | 1/10 | 1026 days | 18% |
| Taylor Russell | 7/10 | 1026 days | 41% |
| ElizabethE | 9/10 | 1146 days | 33% |
| Tatiana | 1/10 | 1177 days | 12% |
| Amel | 8/10 | 1177 days | 30% |
| Nicole | 6/10 | 1207 days | 24% |
| Lucy | 9/10 | 1299 days | 22% |
| Kim Sweeney | 1/10 | 1299 days | 9% |
| Anara | 1/10 | 1299 days | 9% |
| Lis | 1/10 | 1511 days | 5% |
| Nicole | 6/10 | 1603 days | 7% |
| Barb Winter | 8/10 | 1695 days | 6% |
| Ra | 9/10 | 1876 days | 5% |
| Cam | 6/10 | 1998 days | 4% |
| Ric van Weede | 7/10 | 1998 days | 5% |
| Ying | 7/10 | 1998 days | 5% |
| Fiona | 7/10 | 2060 days | 4% |
| Michalo | 10/10 | 2090 days | 5% |
| James | 2/10 | 2182 days | 2% |
| Kerry | 5/10 | 2182 days | 3% |
| E.R | 2/10 | 2182 days | 2% |
| Sue Hempstead | 3/10 | 2211 days | 2% |
| Daniel | 7/10 | 2211 days | 4% |
| Clauds | 3/10 | 2211 days | 2% |
| Ash | 2/10 | 2242 days | 2% |
| Tanja & Sven | 9/10 | 2242 days | 4% |
| Sandy | 2/10 | 2242 days | 2% |
| Ernst | 6/10 | 2273 days | 4% |
| Fran | 9/10 | 2273 days | 4% |
| Libby | 7/10 | 2334 days | 4% |
| Andrew Hammond | 9/10 | 2364 days | 4% |
| Matilda | 9/10 | 2426 days | 4% |
| Kieron | 10/10 | 2456 days | 4% |
| Lesley | 10/10 | 2487 days | 4% |
| Suthep | 5/10 | 2517 days | 3% |
| Kelly Linn | 6/10 | 2517 days | 3% |
| Marker63 | 3/10 | 2517 days | 2% |
| Nicolas | 2/10 | 2548 days | 2% |
| Dutchie | 4/10 | 2576 days | 2% |
| Tash & Laura | 7/10 | 2576 days | 3% |
| Nicki Chow | 6/10 | 2576 days | 3% |
| Maxime | 7/10 | 2607 days | 3% |
| Samantha H. | 8/10 | 2638 days | 3% |
| Juraj | 6/10 | 2638 days | 3% |
| Demi Thompson | 10/10 | 2668 days | 4% |
| Cindy | 7/10 | 2668 days | 3% |
| Kelsie | 7/10 | 2668 days | 3% |
| Nifty | 7/10 | 2668 days | 3% |
| Adva Cohen | 2/10 | 2699 days | 2% |
| Jolanda | 9/10 | 2699 days | 3% |
| Mike Fricker | 8/10 | 2699 days | 3% |
| The Flip Flop Family | 7/10 | 2729 days | 3% |
| Ruth Taaffee | 9/10 | 2762 days | 3% |
| Louis | 10/10 | 2791 days | 3% |
| Sue | 8/10 | 2791 days | 3% |
| Raylene Harvey | 6/10 | 2852 days | 3% |
| Bex & Jake | 8/10 | 2852 days | 3% |
| WeiQiang Ng | 10/10 | 2852 days | 3% |
| Charlesbrooksphotographer | 8/10 | 2852 days | 3% |
| Raymor | 10/10 | 2882 days | 3% |
| Nat | 6/10 | 2913 days | 3% |
| Will | 5/10 | 2913 days | 2% |
| Michael Bichlmeier | 4/10 | 2914 days | 2% |
| Edward Cromwell | 6/10 | 2935 days | 3% |
| Rasmus Lundgaard Nielsen | 7/10 | 2969 days | 3% |
| Vander Plancke Julien | 7/10 | 3025 days | 3% |
| Edward | 1/10 | 3042 days | 1% |
| Samantha Brewin | 8/10 | 3044 days | 3% |
| Trista Gaffney | 6/10 | 3056 days | 2% |
| Gary Prescot | 1/10 | 3066 days | 1% |
| Jozef Pinkerton | 6/10 | 3084 days | 2% |
| Sue Rogers | 10/10 | 3094 days | 3% |
| Katherine Sanchez | 8/10 | 3183 days | 2% |
| Chris Nugent | 2/10 | 3208 days | 1% |
| Pixie Taylor | 9/10 | 3213 days | 2% |
| Roger | 5/10 | 3233 days | 2% |
| Nick Lawson | 9/10 | 3237 days | 2% |
| Madelyn Fagerman | 10/10 | 3241 days | 2% |
| Kassandra Yarmoluk | 8/10 | 3251 days | 2% |
| Jason Perks | 7/10 | 3284 days | 2% |
| Arslan Ahmad | 8/10 | 3288 days | 2% |
| Rosanna Leeming | 8/10 | 3293 days | 2% |
| Lindy Woodage | 2/10 | 3316 days | 1% |
| Victoria Strong | 9/10 | 3335 days | 2% |
| Liang Yu | 1/10 | 3377 days | 1% |
| Mike Guest | 7/10 | 3417 days | 2% |
| Melanie Giroux | 9/10 | 3442 days | 2% |
| Aidan Byrne | 9/10 | 3446 days | 2% |
| Kim Donze | 8/10 | 3471 days | 2% |
| Luke Young | 10/10 | 3480 days | 2% |
| Will Hughes | 8/10 | 3485 days | 2% |
| Cullen Wiginton | 10/10 | 3563 days | 2% |
| Teresa Ash | 1/10 | 3637 days | 1% |
| Mallory Lopez | 7/10 | 3646 days | 1% |
| Flo Egger | 10/10 | 3654 days | 1% |
| Chris Kay | 4/10 | 3660 days | 1% |
| Perrine Pilate | 5/10 | 3661 days | 1% |
| B McNally | 8/10 | 3705 days | 1% |
| David O'Loughlin | 8/10 | 3772 days | 1% |
| Kirsty Longland | 8/10 | 3822 days | 1% |
| Darwin Dean | 8/10 | 3950 days | 1% |
| Erica b | 8/10 | 3978 days | 1% |
| Allyson Taylor | 3/10 | 4002 days | 0% |
| Dunja Knaup | 1/10 | 4069 days | 0% |
| Jack Clise | 5/10 | 4105 days | 0% |
| Kane F | 6/10 | 4190 days | 0% |
| Richard | 4/10 | 4252 days | 0% |
| Andrew Kermode | 7/10 | 4252 days | 0% |
| Michelle K | 4/10 | 4313 days | 0% |
| Mike Fricker | 8/10 | 4343 days | 0% |
| Charlotte Casey | 9/10 | 4370 days | 0% |
| Sandra Frischmann | 9/10 | 4371 days | 0% |
| Tobias Gehring | 7/10 | 4393 days | 1% |
| Felix Brettner | 8/10 | 4393 days | 1% |
| Eugen Lehner | 8/10 | 4393 days | 1% |
| Max Stein | 7/10 | 4393 days | 1% |
| Anne and Steve Bartlett | 5/10 | 4425 days | 1% |
| Andreas Zapke | 7/10 | 4430 days | 1% |
| Simone Pickert | 7/10 | 4431 days | 1% |
| Nora Zeitz | 9/10 | 4432 days | 1% |
| Andrew Cattanach | 8/10 | 4433 days | 1% |
| Petra Niemann | 1/10 | 4433 days | 0% |
| Henrik Joshua | 7/10 | 4494 days | 1% |
| PipandJon | 8/10 | 4494 days | 1% |
| Kerri | 8/10 | 4555 days | 1% |
| kimbeveridge | 8/10 | 4708 days | 1% |
| Grantygrant | 7/10 | 4708 days | 1% |
| Pete Wilson | 3/10 | 4725 days | 1% |
| Wayne Kerr | 5/10 | 4726 days | 1% |
| Jennifer Bramstad | 10/10 | 4738 days | 1% |
| Josefine Hedlund | 10/10 | 4738 days | 1% |
| Evelina Johansson | 8/10 | 4738 days | 1% |
| Sofia Anderson | 10/10 | 4738 days | 1% |
| Moni Sangoi | 8/10 | 4767 days | 1% |
| Philip Gibbons | 5/10 | 4767 days | 1% |
| Jonathan Vondette | 4/10 | 4820 days | 1% |
| Franz Schueler | 10/10 | 4821 days | 1% |
| Esther Goh | 8/10 | 5043 days | 1% |
| Monika Kneidl | 5/10 | 5079 days | 1% |
| Jessica Tilly | 6/10 | 5079 days | 1% |
| Simon Rawlinson | 4/10 | 5085 days | 1% |
| Hans Bet | 5/10 | 5085 days | 1% |
| Jill Boruff | 7/10 | 5098 days | 1% |
| Indra t Jolle | 4/10 | 5108 days | 1% |
| Laura Diepeveen | 6/10 | 5109 days | 1% |
| Stefes Wencke | 10/10 | 5117 days | 1% |
| Sue Robertson | 4/10 | 5117 days | 1% |
| Simon Fry | 6/10 | 5118 days | 1% |
| Martin & Christian | 9/10 | 5119 days | 1% |
| Horst Langstein | 9/10 | 5126 days | 1% |
| hendrik king | 10/10 | 5164 days | 1% |
| Ray Coombe | 10/10 | 5207 days | 1% |
| Matthias | 8/10 | 5210 days | 1% |
| Laura McCusker | 9/10 | 5211 days | 1% |
| Melissa | 6/10 | 5378 days | 1% |
| Kimberly St Louis | 10/10 | 5409 days | 1% |
| Marcus | 6/10 | 5429 days | 1% |
| Prideaux | 6/10 | 5449 days | 1% |
| Chris Forrest | 7/10 | 5449 days | 1% |
| Hanggi | 9/10 | 5450 days | 1% |
| Julie | 9/10 | 5452 days | 1% |
| Peter Cade | 9/10 | 5453 days | 1% |
| Sophia Kelly | 8/10 | 5454 days | 1% |
| Claire Colquhoun | 7/10 | 5457 days | 1% |
| Irene and Werner Keil | 8/10 | 5459 days | 1% |
| alcatrazz | 1/10 | 5459 days | 0% |
| Tara Koenig | 8/10 | 5461 days | 1% |
| Fabrizio Consolini | 9/10 | 5461 days | 1% |
| Jessica Vogels | 9/10 | 5468 days | 1% |
| Geert Van Tittelboom | 5/10 | 5474 days | 1% |
| Alice | 2/10 | 5474 days | 0% |
| Derek McLoughlin | 5/10 | 5477 days | 1% |
| Bob Warne | 3/10 | 5481 days | 1% |
| Gerd Pagel | 10/10 | 5483 days | 1% |
| Laura Hayes | 10/10 | 5485 days | 1% |
| Doris Schollenberger | 10/10 | 5488 days | 1% |
| Daniel Bogdanowitsch | 9/10 | 5489 days | 1% |
| Sandra Schneifer | 5/10 | 5489 days | 1% |
| Kristie | 7/10 | 5521 days | 1% |
| Zac Morris | 4/10 | 5651 days | 1% |
| nelliekaye | 5/10 | 5651 days | 1% |
| deepujames | 5/10 | 5774 days | 1% |
| BelindaT | 3/10 | 5782 days | 1% |
| Inbar Yizhar Barnea | 9/10 | 5823 days | 1% |
| Peter G | 7/10 | 5829 days | 1% |
| Jana Steve | 5/10 | 5829 days | 1% |
| Chris Bil | 6/10 | 5830 days | 1% |
| Tony Geens | 4/10 | 5836 days | 1% |
| Matthiis & Femke | 7/10 | 5842 days | 1% |
| Nicola | 3/10 | 5844 days | 1% |
| Rolf X | 4/10 | 5845 days | 1% |
| Jackie | 6/10 | 5854 days | 1% |
| kararina Kosten | 1/10 | 5857 days | 0% |
| Harmann Volker | 4/10 | 5857 days | 1% |
| Annie | 6/10 | 5857 days | 1% |
| Ian E | 7/10 | 5859 days | 1% |
| Nadine Schaee | 4/10 | 5860 days | 1% |
| Frances Hay | 9/10 | 5862 days | 1% |
| Jessica | 6/10 | 5868 days | 1% |
| marcoswi | 2/10 | 5869 days | 0% |
| Ross & Catherine Litherland | 3/10 | 5876 days | 1% |
| Kane Chain | 2/10 | 5880 days | 0% |
| Heinrich Hax | 8/10 | 5883 days | 1% |
| Sally Hall | 6/10 | 5883 days | 1% |
| joannaw | 7/10 | 5910 days | 1% |
| Myriauy Rito | 6/10 | 5933 days | 1% |
| Wolfgang Dittrich | 10/10 | 5935 days | 1% |
| Eimear Doyle | 6/10 | 5937 days | 1% |
| Andrea and Craig Swinson | 2/10 | 5949 days | 0% |
| andyge | 6/10 | 5955 days | 1% |
| Ruth Kinder | 3/10 | 5955 days | 1% |
| eowyn2k | 7/10 | 5955 days | 1% |
| monniere | 6/10 | 6079 days | 1% |
| jessica | 5/10 | 6090 days | 1% |
| JonK | 4/10 | 6157 days | 1% |
| MarcoJ | 4/10 | 6189 days | 1% |
| RobC1 | 9/10 | 6204 days | 1% |
| JoT | 10/10 | 6204 days | 1% |
| RichardB1 | 9/10 | 6205 days | 1% |
| AstridVG | 6/10 | 6210 days | 1% |
| Max | 1/10 | 6211 days | 0% |
| Doll | 9/10 | 6216 days | 1% |
| GaryW | 3/10 | 6570 days | 1% |
Adjustments
Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.
Sample Size Adjustment
No Adjustment
A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Hampshire Holiday Park Queenstown experience has plenty of reviews and does not meet the criteria for any adjustment.
Recent Reviews Adjustment
-1.86% Adjustment
There may be an adjustment if this experience hasn't received any reviews within the last 53 days. However the Hampshire Holiday Park Queenstown experience does not meet the criteria for any adjustment.
In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.
The Hampshire Holiday Park Queenstown experience has been adjusted for 90 days. Adjustments are according to the following table.
| Days | Adjustment |
|---|---|
| … | … |
| 87 | -1.80% |
| 88 | -1.82% |
| 89 | -1.84% |
| 90 | -1.86% |
| 91 | -1.89% |
| 92 | -1.91% |
| 93 | -1.93% |
| … | … |
Balancing Adjustment
8.22% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled customers are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Final Ranking Score
76%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.