Kia ora, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Hampshire Holiday Park Queenstown.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Hampshire Holiday Park Queenstown
Valid Reviews
233 Valid Reviews
The Hampshire Holiday Park Queenstown experience has a total of 238 reviews. There are 233 valid reviews that are included when calculating the ranking score and 5 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 233 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 28 |
|
12% |
| 9/10 | 31 |
|
13% |
| 8/10 | 35 |
|
15% |
| 7/10 | 36 |
|
15% |
| 6/10 | 29 |
|
12% |
| 5/10 | 18 |
|
8% |
| 4/10 | 16 |
|
7% |
| 3/10 | 13 |
|
6% |
| 2/10 | 13 |
|
6% |
| 1/10 | 14 |
|
6% |
64.29% Average
The raw data average (mean) for all the Hampshire Holiday Park Queenstown valid reviews is 64.29% and is based on 233 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
96 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 233 valid reviews, the experience has 96 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 96 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 11 |
|
11% |
| 9/10 | 17 |
|
18% |
| 8/10 | 8 |
|
8% |
| 7/10 | 12 |
|
13% |
| 6/10 | 16 |
|
17% |
| 5/10 | 9 |
|
9% |
| 4/10 | 10 |
|
10% |
| 3/10 | 6 |
|
6% |
| 2/10 | 4 |
|
4% |
| 1/10 | 3 |
|
3% |
64.69% Average
The raw data average (mean) for all the Hampshire Holiday Park Queenstown face-to-face reviews is 64.69% and is based on 96 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
74.22%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Mikayla | 10/10 | 147 days | 100% |
| Dom | 7/10 | 360 days | 87% |
| Ruth | 10/10 | 543 days | 84% |
| A and A | 2/10 | 695 days | 33% |
| Anaïs | 8/10 | 756 days | 67% |
| Maddison | 10/10 | 908 days | 54% |
| Ida Kjærsgaard | 3/10 | 1091 days | 20% |
| Maren | 7/10 | 1091 days | 34% |
| Marie Perret | 7/10 | 1122 days | 31% |
| Johanna Kuehl | 3/10 | 1151 days | 17% |
| Varneia | 1/10 | 1274 days | 9% |
| Taylor Russell | 7/10 | 1274 days | 21% |
| ElizabethE | 9/10 | 1395 days | 16% |
| Tatiana | 1/10 | 1426 days | 6% |
| Amel | 8/10 | 1426 days | 14% |
| Nicole | 6/10 | 1456 days | 11% |
| Lucy | 9/10 | 1547 days | 9% |
| Kim Sweeney | 1/10 | 1547 days | 4% |
| Anara | 1/10 | 1547 days | 4% |
| Lis | 1/10 | 1760 days | 2% |
| Nicole | 6/10 | 1852 days | 4% |
| Barb Winter | 8/10 | 1943 days | 5% |
| Ra | 9/10 | 2125 days | 4% |
| Cam | 6/10 | 2246 days | 4% |
| Ric van Weede | 7/10 | 2246 days | 4% |
| Ying | 7/10 | 2246 days | 4% |
| Fiona | 7/10 | 2308 days | 4% |
| Michalo | 10/10 | 2338 days | 4% |
| James | 2/10 | 2431 days | 2% |
| Kerry | 5/10 | 2431 days | 3% |
| E.R | 2/10 | 2431 days | 2% |
| Sue Hempstead | 3/10 | 2460 days | 2% |
| Daniel | 7/10 | 2460 days | 4% |
| Clauds | 3/10 | 2460 days | 2% |
| Ash | 2/10 | 2491 days | 2% |
| Tanja & Sven | 9/10 | 2491 days | 4% |
| Sandy | 2/10 | 2491 days | 2% |
| Ernst | 6/10 | 2522 days | 3% |
| Fran | 9/10 | 2522 days | 4% |
| Libby | 7/10 | 2583 days | 3% |
| Andrew Hammond | 9/10 | 2612 days | 3% |
| Matilda | 9/10 | 2674 days | 3% |
| Kieron | 10/10 | 2704 days | 3% |
| Lesley | 10/10 | 2735 days | 3% |
| Suthep | 5/10 | 2766 days | 2% |
| Kelly Linn | 6/10 | 2766 days | 3% |
| Marker63 | 3/10 | 2766 days | 2% |
| Nicolas | 2/10 | 2797 days | 1% |
| Dutchie | 4/10 | 2825 days | 2% |
| Tash & Laura | 7/10 | 2825 days | 3% |
| Nicki Chow | 6/10 | 2825 days | 3% |
| Maxime | 7/10 | 2856 days | 3% |
| Samantha H. | 8/10 | 2887 days | 3% |
| Juraj | 6/10 | 2887 days | 3% |
| Demi Thompson | 10/10 | 2917 days | 3% |
| Cindy | 7/10 | 2917 days | 3% |
| Kelsie | 7/10 | 2917 days | 3% |
| Nifty | 7/10 | 2917 days | 3% |
| Adva Cohen | 2/10 | 2948 days | 1% |
| Jolanda | 9/10 | 2948 days | 3% |
| Mike Fricker | 8/10 | 2948 days | 3% |
| The Flip Flop Family | 7/10 | 2977 days | 3% |
| Ruth Taaffee | 9/10 | 3010 days | 3% |
| Louis | 10/10 | 3039 days | 3% |
| Sue | 8/10 | 3039 days | 3% |
| Raylene Harvey | 6/10 | 3100 days | 2% |
| Bex & Jake | 8/10 | 3100 days | 2% |
| WeiQiang Ng | 10/10 | 3100 days | 2% |
| Charlesbrooksphotographer | 8/10 | 3100 days | 2% |
| Raymor | 10/10 | 3131 days | 2% |
| Nat | 6/10 | 3162 days | 2% |
| Will | 5/10 | 3162 days | 2% |
| Michael Bichlmeier | 4/10 | 3163 days | 2% |
| Edward Cromwell | 6/10 | 3184 days | 2% |
| Rasmus Lundgaard Nielsen | 7/10 | 3218 days | 2% |
| Vander Plancke Julien | 7/10 | 3274 days | 2% |
| Edward | 1/10 | 3291 days | 1% |
| Samantha Brewin | 8/10 | 3293 days | 2% |
| Trista Gaffney | 6/10 | 3305 days | 2% |
| Gary Prescot | 1/10 | 3315 days | 1% |
| Jozef Pinkerton | 6/10 | 3332 days | 2% |
| Sue Rogers | 10/10 | 3342 days | 2% |
| Katherine Sanchez | 8/10 | 3431 days | 2% |
| Chris Nugent | 2/10 | 3456 days | 1% |
| Pixie Taylor | 9/10 | 3461 days | 2% |
| Roger | 5/10 | 3481 days | 1% |
| Nick Lawson | 9/10 | 3485 days | 2% |
| Madelyn Fagerman | 10/10 | 3489 days | 2% |
| Kassandra Yarmoluk | 8/10 | 3500 days | 2% |
| Jason Perks | 7/10 | 3533 days | 2% |
| Arslan Ahmad | 8/10 | 3537 days | 2% |
| Rosanna Leeming | 8/10 | 3542 days | 2% |
| Lindy Woodage | 2/10 | 3565 days | 1% |
| Victoria Strong | 9/10 | 3584 days | 2% |
| Liang Yu | 1/10 | 3626 days | 1% |
| Mike Guest | 7/10 | 3666 days | 1% |
| Melanie Giroux | 9/10 | 3690 days | 1% |
| Aidan Byrne | 9/10 | 3694 days | 1% |
| Kim Donze | 8/10 | 3719 days | 1% |
| Luke Young | 10/10 | 3728 days | 1% |
| Will Hughes | 8/10 | 3733 days | 1% |
| Cullen Wiginton | 10/10 | 3811 days | 1% |
| Teresa Ash | 1/10 | 3886 days | 0% |
| Mallory Lopez | 7/10 | 3895 days | 1% |
| Flo Egger | 10/10 | 3903 days | 1% |
| Chris Kay | 4/10 | 3909 days | 1% |
| Perrine Pilate | 5/10 | 3910 days | 1% |
| B McNally | 8/10 | 3954 days | 1% |
| David O'Loughlin | 8/10 | 4021 days | 1% |
| Kirsty Longland | 8/10 | 4070 days | 1% |
| Darwin Dean | 8/10 | 4198 days | 0% |
| Erica b | 8/10 | 4226 days | 0% |
| Allyson Taylor | 3/10 | 4251 days | 0% |
| Dunja Knaup | 1/10 | 4318 days | 0% |
| Jack Clise | 5/10 | 4354 days | 0% |
| Kane F | 6/10 | 4438 days | 1% |
| Richard | 4/10 | 4500 days | 1% |
| Andrew Kermode | 7/10 | 4500 days | 1% |
| Michelle K | 4/10 | 4561 days | 1% |
| Mike Fricker | 8/10 | 4592 days | 1% |
| Charlotte Casey | 9/10 | 4619 days | 1% |
| Sandra Frischmann | 9/10 | 4620 days | 1% |
| Tobias Gehring | 7/10 | 4642 days | 1% |
| Felix Brettner | 8/10 | 4642 days | 1% |
| Eugen Lehner | 8/10 | 4642 days | 1% |
| Max Stein | 7/10 | 4642 days | 1% |
| Anne and Steve Bartlett | 5/10 | 4674 days | 1% |
| Andreas Zapke | 7/10 | 4679 days | 1% |
| Simone Pickert | 7/10 | 4680 days | 1% |
| Nora Zeitz | 9/10 | 4681 days | 1% |
| Andrew Cattanach | 8/10 | 4682 days | 1% |
| Petra Niemann | 1/10 | 4682 days | 0% |
| Henrik Joshua | 7/10 | 4743 days | 1% |
| PipandJon | 8/10 | 4743 days | 1% |
| Kerri | 8/10 | 4803 days | 1% |
| kimbeveridge | 8/10 | 4957 days | 1% |
| Grantygrant | 7/10 | 4957 days | 1% |
| Pete Wilson | 3/10 | 4974 days | 1% |
| Wayne Kerr | 5/10 | 4975 days | 1% |
| Jennifer Bramstad | 10/10 | 4987 days | 1% |
| Josefine Hedlund | 10/10 | 4987 days | 1% |
| Evelina Johansson | 8/10 | 4987 days | 1% |
| Sofia Anderson | 10/10 | 4987 days | 1% |
| Moni Sangoi | 8/10 | 5016 days | 1% |
| Philip Gibbons | 5/10 | 5016 days | 1% |
| Jonathan Vondette | 4/10 | 5069 days | 1% |
| Franz Schueler | 10/10 | 5070 days | 1% |
| Esther Goh | 8/10 | 5291 days | 1% |
| Monika Kneidl | 5/10 | 5328 days | 1% |
| Jessica Tilly | 6/10 | 5328 days | 1% |
| Simon Rawlinson | 4/10 | 5334 days | 1% |
| Hans Bet | 5/10 | 5334 days | 1% |
| Jill Boruff | 7/10 | 5347 days | 1% |
| Indra t Jolle | 4/10 | 5357 days | 1% |
| Laura Diepeveen | 6/10 | 5358 days | 1% |
| Stefes Wencke | 10/10 | 5366 days | 1% |
| Sue Robertson | 4/10 | 5366 days | 1% |
| Simon Fry | 6/10 | 5367 days | 1% |
| Martin & Christian | 9/10 | 5368 days | 1% |
| Horst Langstein | 9/10 | 5375 days | 1% |
| hendrik king | 10/10 | 5413 days | 1% |
| Ray Coombe | 10/10 | 5456 days | 1% |
| Matthias | 8/10 | 5459 days | 1% |
| Laura McCusker | 9/10 | 5460 days | 1% |
| Melissa | 6/10 | 5626 days | 1% |
| Kimberly St Louis | 10/10 | 5657 days | 1% |
| Marcus | 6/10 | 5677 days | 1% |
| Prideaux | 6/10 | 5698 days | 1% |
| Chris Forrest | 7/10 | 5698 days | 1% |
| Hanggi | 9/10 | 5699 days | 1% |
| Julie | 9/10 | 5701 days | 1% |
| Peter Cade | 9/10 | 5702 days | 1% |
| Sophia Kelly | 8/10 | 5703 days | 1% |
| Claire Colquhoun | 7/10 | 5706 days | 1% |
| Irene and Werner Keil | 8/10 | 5708 days | 1% |
| alcatrazz | 1/10 | 5708 days | 0% |
| Tara Koenig | 8/10 | 5710 days | 1% |
| Fabrizio Consolini | 9/10 | 5710 days | 1% |
| Jessica Vogels | 9/10 | 5717 days | 1% |
| Geert Van Tittelboom | 5/10 | 5723 days | 1% |
| Alice | 2/10 | 5723 days | 0% |
| Derek McLoughlin | 5/10 | 5726 days | 1% |
| Bob Warne | 3/10 | 5730 days | 1% |
| Gerd Pagel | 10/10 | 5732 days | 1% |
| Laura Hayes | 10/10 | 5734 days | 1% |
| Doris Schollenberger | 10/10 | 5737 days | 1% |
| Daniel Bogdanowitsch | 9/10 | 5738 days | 1% |
| Sandra Schneifer | 5/10 | 5738 days | 1% |
| Kristie | 7/10 | 5770 days | 1% |
| Zac Morris | 4/10 | 5899 days | 1% |
| nelliekaye | 5/10 | 5899 days | 1% |
| deepujames | 5/10 | 6022 days | 1% |
| BelindaT | 3/10 | 6030 days | 1% |
| Inbar Yizhar Barnea | 9/10 | 6072 days | 1% |
| Peter G | 7/10 | 6078 days | 1% |
| Jana Steve | 5/10 | 6078 days | 1% |
| Chris Bil | 6/10 | 6079 days | 1% |
| Tony Geens | 4/10 | 6085 days | 1% |
| Matthiis & Femke | 7/10 | 6091 days | 1% |
| Nicola | 3/10 | 6093 days | 1% |
| Rolf X | 4/10 | 6094 days | 1% |
| Jackie | 6/10 | 6103 days | 1% |
| kararina Kosten | 1/10 | 6106 days | 0% |
| Harmann Volker | 4/10 | 6106 days | 1% |
| Annie | 6/10 | 6106 days | 1% |
| Ian E | 7/10 | 6108 days | 1% |
| Nadine Schaee | 4/10 | 6109 days | 1% |
| Frances Hay | 9/10 | 6111 days | 1% |
| Jessica | 6/10 | 6117 days | 1% |
| marcoswi | 2/10 | 6118 days | 0% |
| Ross & Catherine Litherland | 3/10 | 6125 days | 1% |
| Kane Chain | 2/10 | 6129 days | 0% |
| Heinrich Hax | 8/10 | 6132 days | 1% |
| Sally Hall | 6/10 | 6132 days | 1% |
| joannaw | 7/10 | 6159 days | 1% |
| Myriauy Rito | 6/10 | 6182 days | 1% |
| Wolfgang Dittrich | 10/10 | 6184 days | 1% |
| Eimear Doyle | 6/10 | 6186 days | 1% |
| Andrea and Craig Swinson | 2/10 | 6198 days | 0% |
| andyge | 6/10 | 6204 days | 1% |
| Ruth Kinder | 3/10 | 6204 days | 1% |
| eowyn2k | 7/10 | 6204 days | 1% |
| monniere | 6/10 | 6327 days | 1% |
| jessica | 5/10 | 6338 days | 1% |
| JonK | 4/10 | 6405 days | 1% |
| MarcoJ | 4/10 | 6438 days | 1% |
| RobC1 | 9/10 | 6453 days | 1% |
| JoT | 10/10 | 6453 days | 1% |
| RichardB1 | 9/10 | 6454 days | 1% |
| AstridVG | 6/10 | 6459 days | 1% |
| Max | 1/10 | 6460 days | 0% |
| Doll | 9/10 | 6465 days | 1% |
| GaryW | 3/10 | 6819 days | 1% |
Adjustments
Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.
Sample Size Adjustment
No Adjustment
A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Hampshire Holiday Park Queenstown experience has plenty of reviews and does not meet the criteria for any adjustment.
Recent Reviews Adjustment
-2.34% Adjustment
There may be an adjustment if this experience hasn't received any reviews within the last 53 days. However the Hampshire Holiday Park Queenstown experience does not meet the criteria for any adjustment.
In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.
The Hampshire Holiday Park Queenstown experience has been adjusted for 124 days. Adjustments are according to the following table.
| Days | Adjustment |
|---|---|
| … | … |
| 121 | -2.29% |
| 122 | -2.30% |
| 123 | -2.32% |
| 124 | -2.34% |
| 125 | -2.36% |
| 126 | -2.38% |
| 127 | -2.40% |
| … | … |
Balancing Adjustment
6.01% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled customers are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Final Ranking Score
78%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.