G'day, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Hampshire Holiday Park Queenstown.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Hampshire Holiday Park Queenstown
Valid Reviews
232 Valid Reviews
The Hampshire Holiday Park Queenstown experience has a total of 237 reviews. There are 232 valid reviews that are included when calculating the ranking score and 5 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 232 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 27 |
|
12% |
| 9/10 | 31 |
|
13% |
| 8/10 | 35 |
|
15% |
| 7/10 | 36 |
|
16% |
| 6/10 | 29 |
|
13% |
| 5/10 | 18 |
|
8% |
| 4/10 | 16 |
|
7% |
| 3/10 | 13 |
|
6% |
| 2/10 | 13 |
|
6% |
| 1/10 | 14 |
|
6% |
64.14% Average
The raw data average (mean) for all the Hampshire Holiday Park Queenstown valid reviews is 64.14% and is based on 232 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
96 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 232 valid reviews, the experience has 96 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 96 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 11 |
|
11% |
| 9/10 | 17 |
|
18% |
| 8/10 | 8 |
|
8% |
| 7/10 | 12 |
|
13% |
| 6/10 | 16 |
|
17% |
| 5/10 | 9 |
|
9% |
| 4/10 | 10 |
|
10% |
| 3/10 | 6 |
|
6% |
| 2/10 | 4 |
|
4% |
| 1/10 | 3 |
|
3% |
64.69% Average
The raw data average (mean) for all the Hampshire Holiday Park Queenstown face-to-face reviews is 64.69% and is based on 96 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
69.41%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Dom | 7/10 | 44 days | 96% |
| Ruth | 10/10 | 227 days | 100% |
| A and A | 2/10 | 379 days | 43% |
| Anaïs | 8/10 | 440 days | 90% |
| Maddison | 10/10 | 592 days | 82% |
| Ida Kjærsgaard | 3/10 | 775 days | 37% |
| Maren | 7/10 | 775 days | 63% |
| Marie Perret | 7/10 | 806 days | 60% |
| Johanna Kuehl | 3/10 | 835 days | 34% |
| Varneia | 1/10 | 958 days | 20% |
| Taylor Russell | 7/10 | 958 days | 46% |
| ElizabethE | 9/10 | 1079 days | 37% |
| Tatiana | 1/10 | 1110 days | 14% |
| Amel | 8/10 | 1110 days | 34% |
| Nicole | 6/10 | 1140 days | 28% |
| Lucy | 9/10 | 1231 days | 26% |
| Kim Sweeney | 1/10 | 1231 days | 10% |
| Anara | 1/10 | 1231 days | 10% |
| Lis | 1/10 | 1444 days | 6% |
| Nicole | 6/10 | 1536 days | 9% |
| Barb Winter | 8/10 | 1627 days | 7% |
| Ra | 9/10 | 1809 days | 5% |
| Cam | 6/10 | 1930 days | 4% |
| Ric van Weede | 7/10 | 1930 days | 5% |
| Ying | 7/10 | 1930 days | 5% |
| Fiona | 7/10 | 1992 days | 4% |
| Michalo | 10/10 | 2022 days | 5% |
| James | 2/10 | 2115 days | 2% |
| Kerry | 5/10 | 2115 days | 3% |
| E.R | 2/10 | 2115 days | 2% |
| Sue Hempstead | 3/10 | 2144 days | 2% |
| Daniel | 7/10 | 2144 days | 4% |
| Clauds | 3/10 | 2144 days | 2% |
| Ash | 2/10 | 2175 days | 2% |
| Tanja & Sven | 9/10 | 2175 days | 4% |
| Sandy | 2/10 | 2175 days | 2% |
| Ernst | 6/10 | 2206 days | 4% |
| Fran | 9/10 | 2206 days | 4% |
| Libby | 7/10 | 2267 days | 4% |
| Andrew Hammond | 9/10 | 2296 days | 4% |
| Matilda | 9/10 | 2358 days | 4% |
| Kieron | 10/10 | 2388 days | 4% |
| Lesley | 10/10 | 2419 days | 4% |
| Suthep | 5/10 | 2450 days | 3% |
| Kelly Linn | 6/10 | 2450 days | 3% |
| Marker63 | 3/10 | 2450 days | 2% |
| Nicolas | 2/10 | 2481 days | 2% |
| Dutchie | 4/10 | 2509 days | 2% |
| Tash & Laura | 7/10 | 2509 days | 3% |
| Nicki Chow | 6/10 | 2509 days | 3% |
| Maxime | 7/10 | 2540 days | 3% |
| Samantha H. | 8/10 | 2571 days | 4% |
| Juraj | 6/10 | 2571 days | 3% |
| Demi Thompson | 10/10 | 2601 days | 4% |
| Cindy | 7/10 | 2601 days | 3% |
| Kelsie | 7/10 | 2601 days | 3% |
| Nifty | 7/10 | 2601 days | 3% |
| Adva Cohen | 2/10 | 2632 days | 2% |
| Jolanda | 9/10 | 2632 days | 3% |
| Mike Fricker | 8/10 | 2632 days | 3% |
| The Flip Flop Family | 7/10 | 2661 days | 3% |
| Ruth Taaffee | 9/10 | 2694 days | 3% |
| Louis | 10/10 | 2723 days | 3% |
| Sue | 8/10 | 2723 days | 3% |
| Raylene Harvey | 6/10 | 2784 days | 3% |
| Bex & Jake | 8/10 | 2784 days | 3% |
| WeiQiang Ng | 10/10 | 2784 days | 3% |
| Charlesbrooksphotographer | 8/10 | 2784 days | 3% |
| Raymor | 10/10 | 2815 days | 3% |
| Nat | 6/10 | 2846 days | 3% |
| Will | 5/10 | 2846 days | 2% |
| Michael Bichlmeier | 4/10 | 2847 days | 2% |
| Edward Cromwell | 6/10 | 2868 days | 3% |
| Rasmus Lundgaard Nielsen | 7/10 | 2902 days | 3% |
| Vander Plancke Julien | 7/10 | 2958 days | 3% |
| Edward | 1/10 | 2975 days | 1% |
| Samantha Brewin | 8/10 | 2977 days | 3% |
| Trista Gaffney | 6/10 | 2989 days | 2% |
| Gary Prescot | 1/10 | 2999 days | 1% |
| Jozef Pinkerton | 6/10 | 3016 days | 2% |
| Sue Rogers | 10/10 | 3026 days | 3% |
| Katherine Sanchez | 8/10 | 3115 days | 2% |
| Chris Nugent | 2/10 | 3140 days | 1% |
| Pixie Taylor | 9/10 | 3145 days | 2% |
| Roger | 5/10 | 3165 days | 2% |
| Nick Lawson | 9/10 | 3169 days | 2% |
| Madelyn Fagerman | 10/10 | 3173 days | 2% |
| Kassandra Yarmoluk | 8/10 | 3184 days | 2% |
| Jason Perks | 7/10 | 3217 days | 2% |
| Arslan Ahmad | 8/10 | 3221 days | 2% |
| Rosanna Leeming | 8/10 | 3226 days | 2% |
| Lindy Woodage | 2/10 | 3249 days | 1% |
| Victoria Strong | 9/10 | 3268 days | 2% |
| Liang Yu | 1/10 | 3310 days | 1% |
| Mike Guest | 7/10 | 3350 days | 2% |
| Melanie Giroux | 9/10 | 3374 days | 2% |
| Aidan Byrne | 9/10 | 3378 days | 2% |
| Kim Donze | 8/10 | 3403 days | 2% |
| Luke Young | 10/10 | 3412 days | 2% |
| Will Hughes | 8/10 | 3417 days | 2% |
| Cullen Wiginton | 10/10 | 3495 days | 2% |
| Teresa Ash | 1/10 | 3570 days | 1% |
| Mallory Lopez | 7/10 | 3579 days | 1% |
| Flo Egger | 10/10 | 3587 days | 2% |
| Chris Kay | 4/10 | 3593 days | 1% |
| Perrine Pilate | 5/10 | 3594 days | 1% |
| B McNally | 8/10 | 3638 days | 1% |
| David O'Loughlin | 8/10 | 3705 days | 1% |
| Kirsty Longland | 8/10 | 3754 days | 1% |
| Darwin Dean | 8/10 | 3882 days | 1% |
| Erica b | 8/10 | 3910 days | 1% |
| Allyson Taylor | 3/10 | 3935 days | 0% |
| Dunja Knaup | 1/10 | 4002 days | 0% |
| Jack Clise | 5/10 | 4038 days | 1% |
| Kane F | 6/10 | 4122 days | 0% |
| Richard | 4/10 | 4184 days | 0% |
| Andrew Kermode | 7/10 | 4184 days | 0% |
| Michelle K | 4/10 | 4245 days | 0% |
| Mike Fricker | 8/10 | 4276 days | 0% |
| Charlotte Casey | 9/10 | 4303 days | 0% |
| Sandra Frischmann | 9/10 | 4304 days | 0% |
| Tobias Gehring | 7/10 | 4326 days | 0% |
| Felix Brettner | 8/10 | 4326 days | 0% |
| Eugen Lehner | 8/10 | 4326 days | 0% |
| Max Stein | 7/10 | 4326 days | 0% |
| Anne and Steve Bartlett | 5/10 | 4358 days | 0% |
| Andreas Zapke | 7/10 | 4363 days | 0% |
| Simone Pickert | 7/10 | 4364 days | 0% |
| Nora Zeitz | 9/10 | 4365 days | 0% |
| Andrew Cattanach | 8/10 | 4366 days | 0% |
| Petra Niemann | 1/10 | 4366 days | 0% |
| Henrik Joshua | 7/10 | 4427 days | 1% |
| PipandJon | 8/10 | 4427 days | 1% |
| Kerri | 8/10 | 4487 days | 1% |
| kimbeveridge | 8/10 | 4641 days | 1% |
| Grantygrant | 7/10 | 4641 days | 1% |
| Pete Wilson | 3/10 | 4658 days | 1% |
| Wayne Kerr | 5/10 | 4659 days | 1% |
| Jennifer Bramstad | 10/10 | 4671 days | 1% |
| Josefine Hedlund | 10/10 | 4671 days | 1% |
| Evelina Johansson | 8/10 | 4671 days | 1% |
| Sofia Anderson | 10/10 | 4671 days | 1% |
| Moni Sangoi | 8/10 | 4700 days | 1% |
| Philip Gibbons | 5/10 | 4700 days | 1% |
| Jonathan Vondette | 4/10 | 4753 days | 1% |
| Franz Schueler | 10/10 | 4754 days | 1% |
| Esther Goh | 8/10 | 4975 days | 1% |
| Monika Kneidl | 5/10 | 5012 days | 1% |
| Jessica Tilly | 6/10 | 5012 days | 1% |
| Simon Rawlinson | 4/10 | 5018 days | 1% |
| Hans Bet | 5/10 | 5018 days | 1% |
| Jill Boruff | 7/10 | 5031 days | 1% |
| Indra t Jolle | 4/10 | 5041 days | 1% |
| Laura Diepeveen | 6/10 | 5042 days | 1% |
| Stefes Wencke | 10/10 | 5050 days | 1% |
| Sue Robertson | 4/10 | 5050 days | 1% |
| Simon Fry | 6/10 | 5051 days | 1% |
| Martin & Christian | 9/10 | 5052 days | 1% |
| Horst Langstein | 9/10 | 5059 days | 1% |
| hendrik king | 10/10 | 5097 days | 1% |
| Ray Coombe | 10/10 | 5140 days | 1% |
| Matthias | 8/10 | 5143 days | 1% |
| Laura McCusker | 9/10 | 5144 days | 1% |
| Melissa | 6/10 | 5310 days | 1% |
| Kimberly St Louis | 10/10 | 5341 days | 1% |
| Marcus | 6/10 | 5361 days | 1% |
| Prideaux | 6/10 | 5382 days | 1% |
| Chris Forrest | 7/10 | 5382 days | 1% |
| Hanggi | 9/10 | 5383 days | 1% |
| Julie | 9/10 | 5385 days | 1% |
| Peter Cade | 9/10 | 5386 days | 1% |
| Sophia Kelly | 8/10 | 5387 days | 1% |
| Claire Colquhoun | 7/10 | 5390 days | 1% |
| Irene and Werner Keil | 8/10 | 5392 days | 1% |
| alcatrazz | 1/10 | 5392 days | 0% |
| Tara Koenig | 8/10 | 5394 days | 1% |
| Fabrizio Consolini | 9/10 | 5394 days | 1% |
| Jessica Vogels | 9/10 | 5401 days | 1% |
| Geert Van Tittelboom | 5/10 | 5407 days | 1% |
| Alice | 2/10 | 5407 days | 0% |
| Derek McLoughlin | 5/10 | 5410 days | 1% |
| Bob Warne | 3/10 | 5414 days | 1% |
| Gerd Pagel | 10/10 | 5416 days | 1% |
| Laura Hayes | 10/10 | 5418 days | 1% |
| Doris Schollenberger | 10/10 | 5421 days | 1% |
| Daniel Bogdanowitsch | 9/10 | 5422 days | 1% |
| Sandra Schneifer | 5/10 | 5422 days | 1% |
| Kristie | 7/10 | 5454 days | 1% |
| Zac Morris | 4/10 | 5583 days | 1% |
| nelliekaye | 5/10 | 5583 days | 1% |
| deepujames | 5/10 | 5706 days | 1% |
| BelindaT | 3/10 | 5714 days | 1% |
| Inbar Yizhar Barnea | 9/10 | 5756 days | 1% |
| Peter G | 7/10 | 5762 days | 1% |
| Jana Steve | 5/10 | 5762 days | 1% |
| Chris Bil | 6/10 | 5763 days | 1% |
| Tony Geens | 4/10 | 5769 days | 1% |
| Matthiis & Femke | 7/10 | 5775 days | 1% |
| Nicola | 3/10 | 5777 days | 1% |
| Rolf X | 4/10 | 5778 days | 1% |
| Jackie | 6/10 | 5787 days | 1% |
| kararina Kosten | 1/10 | 5790 days | 0% |
| Harmann Volker | 4/10 | 5790 days | 1% |
| Annie | 6/10 | 5790 days | 1% |
| Ian E | 7/10 | 5792 days | 1% |
| Nadine Schaee | 4/10 | 5793 days | 1% |
| Frances Hay | 9/10 | 5795 days | 1% |
| Jessica | 6/10 | 5801 days | 1% |
| marcoswi | 2/10 | 5802 days | 0% |
| Ross & Catherine Litherland | 3/10 | 5809 days | 1% |
| Kane Chain | 2/10 | 5813 days | 0% |
| Heinrich Hax | 8/10 | 5816 days | 1% |
| Sally Hall | 6/10 | 5816 days | 1% |
| joannaw | 7/10 | 5843 days | 1% |
| Myriauy Rito | 6/10 | 5866 days | 1% |
| Wolfgang Dittrich | 10/10 | 5868 days | 1% |
| Eimear Doyle | 6/10 | 5870 days | 1% |
| Andrea and Craig Swinson | 2/10 | 5882 days | 0% |
| andyge | 6/10 | 5888 days | 1% |
| Ruth Kinder | 3/10 | 5888 days | 1% |
| eowyn2k | 7/10 | 5888 days | 1% |
| monniere | 6/10 | 6011 days | 1% |
| jessica | 5/10 | 6022 days | 1% |
| JonK | 4/10 | 6089 days | 1% |
| MarcoJ | 4/10 | 6122 days | 1% |
| RobC1 | 9/10 | 6137 days | 1% |
| JoT | 10/10 | 6137 days | 1% |
| RichardB1 | 9/10 | 6138 days | 1% |
| AstridVG | 6/10 | 6143 days | 1% |
| Max | 1/10 | 6144 days | 0% |
| Doll | 9/10 | 6149 days | 1% |
| GaryW | 3/10 | 6503 days | 1% |
Adjustments
Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.
Sample Size Adjustment
No Adjustment
A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Hampshire Holiday Park Queenstown experience has plenty of reviews and does not meet the criteria for any adjustment.
Recent Reviews Adjustment
-0.45% Adjustment
There may be an adjustment if this experience hasn't received any reviews within the last 42 days. However the Hampshire Holiday Park Queenstown experience does not meet the criteria for any adjustment.
In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.
The Hampshire Holiday Park Queenstown experience has been adjusted for 22 days. Adjustments are according to the following table.
| Days | Adjustment |
|---|---|
| … | … |
| 19 | -0.39% |
| 20 | -0.41% |
| 21 | -0.43% |
| 22 | -0.45% |
| 23 | -0.47% |
| 24 | -0.49% |
| 25 | -0.51% |
| … | … |
Balancing Adjustment
7.59% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled customers are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Final Ranking Score
77%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.