Hey, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Hampshire Holiday Park Queenstown.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Hampshire Holiday Park Queenstown
Valid Reviews
233 Valid Reviews
The Hampshire Holiday Park Queenstown experience has a total of 238 reviews. There are 233 valid reviews that are included when calculating the ranking score and 5 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 233 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 28 |
|
12% |
| 9/10 | 31 |
|
13% |
| 8/10 | 35 |
|
15% |
| 7/10 | 36 |
|
15% |
| 6/10 | 29 |
|
12% |
| 5/10 | 18 |
|
8% |
| 4/10 | 16 |
|
7% |
| 3/10 | 13 |
|
6% |
| 2/10 | 13 |
|
6% |
| 1/10 | 14 |
|
6% |
64.29% Average
The raw data average (mean) for all the Hampshire Holiday Park Queenstown valid reviews is 64.29% and is based on 233 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
96 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 233 valid reviews, the experience has 96 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 96 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 11 |
|
11% |
| 9/10 | 17 |
|
18% |
| 8/10 | 8 |
|
8% |
| 7/10 | 12 |
|
13% |
| 6/10 | 16 |
|
17% |
| 5/10 | 9 |
|
9% |
| 4/10 | 10 |
|
10% |
| 3/10 | 6 |
|
6% |
| 2/10 | 4 |
|
4% |
| 1/10 | 3 |
|
3% |
64.69% Average
The raw data average (mean) for all the Hampshire Holiday Park Queenstown face-to-face reviews is 64.69% and is based on 96 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
73.50%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Mikayla | 10/10 | 43 days | 100% |
| Dom | 7/10 | 255 days | 90% |
| Ruth | 10/10 | 439 days | 89% |
| A and A | 2/10 | 590 days | 36% |
| Anaïs | 8/10 | 651 days | 74% |
| Maddison | 10/10 | 804 days | 63% |
| Ida Kjærsgaard | 3/10 | 986 days | 25% |
| Maren | 7/10 | 986 days | 42% |
| Marie Perret | 7/10 | 1017 days | 39% |
| Johanna Kuehl | 3/10 | 1047 days | 21% |
| Varneia | 1/10 | 1170 days | 12% |
| Taylor Russell | 7/10 | 1170 days | 27% |
| ElizabethE | 9/10 | 1290 days | 21% |
| Tatiana | 1/10 | 1321 days | 8% |
| Amel | 8/10 | 1321 days | 19% |
| Nicole | 6/10 | 1351 days | 15% |
| Lucy | 9/10 | 1443 days | 13% |
| Kim Sweeney | 1/10 | 1443 days | 5% |
| Anara | 1/10 | 1443 days | 5% |
| Lis | 1/10 | 1655 days | 3% |
| Nicole | 6/10 | 1747 days | 5% |
| Barb Winter | 8/10 | 1839 days | 5% |
| Ra | 9/10 | 2020 days | 5% |
| Cam | 6/10 | 2142 days | 4% |
| Ric van Weede | 7/10 | 2142 days | 4% |
| Ying | 7/10 | 2142 days | 4% |
| Fiona | 7/10 | 2204 days | 4% |
| Michalo | 10/10 | 2234 days | 4% |
| James | 2/10 | 2326 days | 2% |
| Kerry | 5/10 | 2326 days | 3% |
| E.R | 2/10 | 2326 days | 2% |
| Sue Hempstead | 3/10 | 2355 days | 2% |
| Daniel | 7/10 | 2355 days | 4% |
| Clauds | 3/10 | 2355 days | 2% |
| Ash | 2/10 | 2386 days | 2% |
| Tanja & Sven | 9/10 | 2386 days | 4% |
| Sandy | 2/10 | 2386 days | 2% |
| Ernst | 6/10 | 2417 days | 3% |
| Fran | 9/10 | 2417 days | 4% |
| Libby | 7/10 | 2478 days | 3% |
| Andrew Hammond | 9/10 | 2508 days | 4% |
| Matilda | 9/10 | 2570 days | 3% |
| Kieron | 10/10 | 2600 days | 3% |
| Lesley | 10/10 | 2631 days | 3% |
| Suthep | 5/10 | 2661 days | 2% |
| Kelly Linn | 6/10 | 2661 days | 3% |
| Marker63 | 3/10 | 2661 days | 2% |
| Nicolas | 2/10 | 2692 days | 1% |
| Dutchie | 4/10 | 2720 days | 2% |
| Tash & Laura | 7/10 | 2720 days | 3% |
| Nicki Chow | 6/10 | 2720 days | 3% |
| Maxime | 7/10 | 2751 days | 3% |
| Samantha H. | 8/10 | 2782 days | 3% |
| Juraj | 6/10 | 2782 days | 3% |
| Demi Thompson | 10/10 | 2812 days | 3% |
| Cindy | 7/10 | 2812 days | 3% |
| Kelsie | 7/10 | 2812 days | 3% |
| Nifty | 7/10 | 2812 days | 3% |
| Adva Cohen | 2/10 | 2843 days | 1% |
| Jolanda | 9/10 | 2843 days | 3% |
| Mike Fricker | 8/10 | 2843 days | 3% |
| The Flip Flop Family | 7/10 | 2873 days | 3% |
| Ruth Taaffee | 9/10 | 2906 days | 3% |
| Louis | 10/10 | 2935 days | 3% |
| Sue | 8/10 | 2935 days | 3% |
| Raylene Harvey | 6/10 | 2996 days | 2% |
| Bex & Jake | 8/10 | 2996 days | 3% |
| WeiQiang Ng | 10/10 | 2996 days | 3% |
| Charlesbrooksphotographer | 8/10 | 2996 days | 3% |
| Raymor | 10/10 | 3026 days | 3% |
| Nat | 6/10 | 3057 days | 2% |
| Will | 5/10 | 3057 days | 2% |
| Michael Bichlmeier | 4/10 | 3058 days | 2% |
| Edward Cromwell | 6/10 | 3079 days | 2% |
| Rasmus Lundgaard Nielsen | 7/10 | 3113 days | 2% |
| Vander Plancke Julien | 7/10 | 3169 days | 2% |
| Edward | 1/10 | 3186 days | 1% |
| Samantha Brewin | 8/10 | 3188 days | 2% |
| Trista Gaffney | 6/10 | 3200 days | 2% |
| Gary Prescot | 1/10 | 3210 days | 1% |
| Jozef Pinkerton | 6/10 | 3228 days | 2% |
| Sue Rogers | 10/10 | 3238 days | 2% |
| Katherine Sanchez | 8/10 | 3327 days | 2% |
| Chris Nugent | 2/10 | 3352 days | 1% |
| Pixie Taylor | 9/10 | 3357 days | 2% |
| Roger | 5/10 | 3377 days | 1% |
| Nick Lawson | 9/10 | 3381 days | 2% |
| Madelyn Fagerman | 10/10 | 3385 days | 2% |
| Kassandra Yarmoluk | 8/10 | 3395 days | 2% |
| Jason Perks | 7/10 | 3428 days | 2% |
| Arslan Ahmad | 8/10 | 3432 days | 2% |
| Rosanna Leeming | 8/10 | 3437 days | 2% |
| Lindy Woodage | 2/10 | 3460 days | 1% |
| Victoria Strong | 9/10 | 3479 days | 2% |
| Liang Yu | 1/10 | 3521 days | 1% |
| Mike Guest | 7/10 | 3561 days | 1% |
| Melanie Giroux | 9/10 | 3586 days | 1% |
| Aidan Byrne | 9/10 | 3590 days | 1% |
| Kim Donze | 8/10 | 3615 days | 1% |
| Luke Young | 10/10 | 3624 days | 1% |
| Will Hughes | 8/10 | 3629 days | 1% |
| Cullen Wiginton | 10/10 | 3707 days | 1% |
| Teresa Ash | 1/10 | 3781 days | 0% |
| Mallory Lopez | 7/10 | 3790 days | 1% |
| Flo Egger | 10/10 | 3798 days | 1% |
| Chris Kay | 4/10 | 3804 days | 1% |
| Perrine Pilate | 5/10 | 3805 days | 1% |
| B McNally | 8/10 | 3849 days | 1% |
| David O'Loughlin | 8/10 | 3916 days | 1% |
| Kirsty Longland | 8/10 | 3966 days | 1% |
| Darwin Dean | 8/10 | 4094 days | 0% |
| Erica b | 8/10 | 4122 days | 0% |
| Allyson Taylor | 3/10 | 4146 days | 0% |
| Dunja Knaup | 1/10 | 4213 days | 0% |
| Jack Clise | 5/10 | 4249 days | 0% |
| Kane F | 6/10 | 4334 days | 0% |
| Richard | 4/10 | 4396 days | 1% |
| Andrew Kermode | 7/10 | 4396 days | 1% |
| Michelle K | 4/10 | 4457 days | 1% |
| Mike Fricker | 8/10 | 4487 days | 1% |
| Charlotte Casey | 9/10 | 4514 days | 1% |
| Sandra Frischmann | 9/10 | 4515 days | 1% |
| Tobias Gehring | 7/10 | 4537 days | 1% |
| Felix Brettner | 8/10 | 4537 days | 1% |
| Eugen Lehner | 8/10 | 4537 days | 1% |
| Max Stein | 7/10 | 4537 days | 1% |
| Anne and Steve Bartlett | 5/10 | 4569 days | 1% |
| Andreas Zapke | 7/10 | 4574 days | 1% |
| Simone Pickert | 7/10 | 4575 days | 1% |
| Nora Zeitz | 9/10 | 4576 days | 1% |
| Andrew Cattanach | 8/10 | 4577 days | 1% |
| Petra Niemann | 1/10 | 4577 days | 0% |
| Henrik Joshua | 7/10 | 4638 days | 1% |
| PipandJon | 8/10 | 4638 days | 1% |
| Kerri | 8/10 | 4699 days | 1% |
| kimbeveridge | 8/10 | 4852 days | 1% |
| Grantygrant | 7/10 | 4852 days | 1% |
| Pete Wilson | 3/10 | 4869 days | 0% |
| Wayne Kerr | 5/10 | 4870 days | 1% |
| Jennifer Bramstad | 10/10 | 4882 days | 1% |
| Josefine Hedlund | 10/10 | 4882 days | 1% |
| Evelina Johansson | 8/10 | 4882 days | 1% |
| Sofia Anderson | 10/10 | 4882 days | 1% |
| Moni Sangoi | 8/10 | 4911 days | 1% |
| Philip Gibbons | 5/10 | 4911 days | 1% |
| Jonathan Vondette | 4/10 | 4964 days | 1% |
| Franz Schueler | 10/10 | 4965 days | 1% |
| Esther Goh | 8/10 | 5187 days | 1% |
| Monika Kneidl | 5/10 | 5223 days | 1% |
| Jessica Tilly | 6/10 | 5223 days | 1% |
| Simon Rawlinson | 4/10 | 5229 days | 1% |
| Hans Bet | 5/10 | 5229 days | 1% |
| Jill Boruff | 7/10 | 5242 days | 1% |
| Indra t Jolle | 4/10 | 5252 days | 1% |
| Laura Diepeveen | 6/10 | 5253 days | 1% |
| Stefes Wencke | 10/10 | 5261 days | 1% |
| Sue Robertson | 4/10 | 5261 days | 1% |
| Simon Fry | 6/10 | 5262 days | 1% |
| Martin & Christian | 9/10 | 5263 days | 1% |
| Horst Langstein | 9/10 | 5270 days | 1% |
| hendrik king | 10/10 | 5308 days | 1% |
| Ray Coombe | 10/10 | 5351 days | 1% |
| Matthias | 8/10 | 5354 days | 1% |
| Laura McCusker | 9/10 | 5355 days | 1% |
| Melissa | 6/10 | 5522 days | 1% |
| Kimberly St Louis | 10/10 | 5553 days | 1% |
| Marcus | 6/10 | 5573 days | 1% |
| Prideaux | 6/10 | 5593 days | 1% |
| Chris Forrest | 7/10 | 5593 days | 1% |
| Hanggi | 9/10 | 5594 days | 1% |
| Julie | 9/10 | 5596 days | 1% |
| Peter Cade | 9/10 | 5597 days | 1% |
| Sophia Kelly | 8/10 | 5598 days | 1% |
| Claire Colquhoun | 7/10 | 5601 days | 1% |
| Irene and Werner Keil | 8/10 | 5603 days | 1% |
| alcatrazz | 1/10 | 5603 days | 0% |
| Tara Koenig | 8/10 | 5605 days | 1% |
| Fabrizio Consolini | 9/10 | 5605 days | 1% |
| Jessica Vogels | 9/10 | 5612 days | 1% |
| Geert Van Tittelboom | 5/10 | 5618 days | 1% |
| Alice | 2/10 | 5618 days | 0% |
| Derek McLoughlin | 5/10 | 5621 days | 1% |
| Bob Warne | 3/10 | 5625 days | 0% |
| Gerd Pagel | 10/10 | 5627 days | 1% |
| Laura Hayes | 10/10 | 5629 days | 1% |
| Doris Schollenberger | 10/10 | 5632 days | 1% |
| Daniel Bogdanowitsch | 9/10 | 5633 days | 1% |
| Sandra Schneifer | 5/10 | 5633 days | 1% |
| Kristie | 7/10 | 5665 days | 1% |
| Zac Morris | 4/10 | 5795 days | 1% |
| nelliekaye | 5/10 | 5795 days | 1% |
| deepujames | 5/10 | 5918 days | 1% |
| BelindaT | 3/10 | 5926 days | 0% |
| Inbar Yizhar Barnea | 9/10 | 5967 days | 1% |
| Peter G | 7/10 | 5973 days | 1% |
| Jana Steve | 5/10 | 5973 days | 1% |
| Chris Bil | 6/10 | 5974 days | 1% |
| Tony Geens | 4/10 | 5980 days | 1% |
| Matthiis & Femke | 7/10 | 5986 days | 1% |
| Nicola | 3/10 | 5988 days | 0% |
| Rolf X | 4/10 | 5989 days | 1% |
| Jackie | 6/10 | 5998 days | 1% |
| kararina Kosten | 1/10 | 6001 days | 0% |
| Harmann Volker | 4/10 | 6001 days | 1% |
| Annie | 6/10 | 6001 days | 1% |
| Ian E | 7/10 | 6003 days | 1% |
| Nadine Schaee | 4/10 | 6004 days | 1% |
| Frances Hay | 9/10 | 6006 days | 1% |
| Jessica | 6/10 | 6012 days | 1% |
| marcoswi | 2/10 | 6013 days | 0% |
| Ross & Catherine Litherland | 3/10 | 6020 days | 0% |
| Kane Chain | 2/10 | 6024 days | 0% |
| Heinrich Hax | 8/10 | 6027 days | 1% |
| Sally Hall | 6/10 | 6027 days | 1% |
| joannaw | 7/10 | 6054 days | 1% |
| Myriauy Rito | 6/10 | 6077 days | 1% |
| Wolfgang Dittrich | 10/10 | 6079 days | 1% |
| Eimear Doyle | 6/10 | 6081 days | 1% |
| Andrea and Craig Swinson | 2/10 | 6093 days | 0% |
| andyge | 6/10 | 6099 days | 1% |
| Ruth Kinder | 3/10 | 6099 days | 0% |
| eowyn2k | 7/10 | 6099 days | 1% |
| monniere | 6/10 | 6223 days | 1% |
| jessica | 5/10 | 6234 days | 1% |
| JonK | 4/10 | 6301 days | 1% |
| MarcoJ | 4/10 | 6333 days | 1% |
| RobC1 | 9/10 | 6348 days | 1% |
| JoT | 10/10 | 6348 days | 1% |
| RichardB1 | 9/10 | 6349 days | 1% |
| AstridVG | 6/10 | 6354 days | 1% |
| Max | 1/10 | 6355 days | 0% |
| Doll | 9/10 | 6360 days | 1% |
| GaryW | 3/10 | 6714 days | 0% |
Adjustments
Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.
Sample Size Adjustment
No Adjustment
A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Hampshire Holiday Park Queenstown experience has plenty of reviews and does not meet the criteria for any adjustment.
Recent Reviews Adjustment
-0.20% Adjustment
There may be an adjustment if this experience hasn't received any reviews within the last 125 days. However the Hampshire Holiday Park Queenstown experience does not meet the criteria for any adjustment.
In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.
The Hampshire Holiday Park Queenstown experience has been adjusted for 20 days. Adjustments are according to the following table.
| Days | Adjustment |
|---|---|
| … | … |
| 17 | -0.17% |
| 18 | -0.18% |
| 19 | -0.19% |
| 20 | -0.20% |
| 21 | -0.21% |
| 22 | -0.22% |
| 23 | -0.23% |
| … | … |
Balancing Adjustment
5.35% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled customers are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Final Ranking Score
79%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.