G'day, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Hampshire Holiday Park Queenstown.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Hampshire Holiday Park Queenstown
Valid Reviews
232 Valid Reviews
The Hampshire Holiday Park Queenstown experience has a total of 238 reviews. There are 232 valid reviews that are included when calculating the ranking score and 6 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 232 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 27 |
|
12% |
| 9/10 | 31 |
|
13% |
| 8/10 | 35 |
|
15% |
| 7/10 | 36 |
|
16% |
| 6/10 | 29 |
|
13% |
| 5/10 | 18 |
|
8% |
| 4/10 | 16 |
|
7% |
| 3/10 | 13 |
|
6% |
| 2/10 | 13 |
|
6% |
| 1/10 | 14 |
|
6% |
64.14% Average
The raw data average (mean) for all the Hampshire Holiday Park Queenstown valid reviews is 64.14% and is based on 232 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
96 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 232 valid reviews, the experience has 96 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 96 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 11 |
|
11% |
| 9/10 | 17 |
|
18% |
| 8/10 | 8 |
|
8% |
| 7/10 | 12 |
|
13% |
| 6/10 | 16 |
|
17% |
| 5/10 | 9 |
|
9% |
| 4/10 | 10 |
|
10% |
| 3/10 | 6 |
|
6% |
| 2/10 | 4 |
|
4% |
| 1/10 | 3 |
|
3% |
64.69% Average
The raw data average (mean) for all the Hampshire Holiday Park Queenstown face-to-face reviews is 64.69% and is based on 96 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
70.55%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Dom | 7/10 | 236 days | 100% |
| Ruth | 10/10 | 420 days | 100% |
| A and A | 2/10 | 571 days | 41% |
| Anaïs | 8/10 | 632 days | 84% |
| Maddison | 10/10 | 785 days | 72% |
| Ida Kjærsgaard | 3/10 | 967 days | 28% |
| Maren | 7/10 | 967 days | 49% |
| Marie Perret | 7/10 | 998 days | 45% |
| Johanna Kuehl | 3/10 | 1028 days | 25% |
| Varneia | 1/10 | 1151 days | 14% |
| Taylor Russell | 7/10 | 1151 days | 32% |
| ElizabethE | 9/10 | 1271 days | 25% |
| Tatiana | 1/10 | 1302 days | 9% |
| Amel | 8/10 | 1302 days | 22% |
| Nicole | 6/10 | 1332 days | 18% |
| Lucy | 9/10 | 1424 days | 16% |
| Kim Sweeney | 1/10 | 1424 days | 6% |
| Anara | 1/10 | 1424 days | 6% |
| Lis | 1/10 | 1636 days | 3% |
| Nicole | 6/10 | 1728 days | 5% |
| Barb Winter | 8/10 | 1820 days | 5% |
| Ra | 9/10 | 2001 days | 5% |
| Cam | 6/10 | 2123 days | 4% |
| Ric van Weede | 7/10 | 2123 days | 5% |
| Ying | 7/10 | 2123 days | 5% |
| Fiona | 7/10 | 2185 days | 4% |
| Michalo | 10/10 | 2215 days | 5% |
| James | 2/10 | 2307 days | 2% |
| Kerry | 5/10 | 2307 days | 3% |
| E.R | 2/10 | 2307 days | 2% |
| Sue Hempstead | 3/10 | 2336 days | 2% |
| Daniel | 7/10 | 2336 days | 4% |
| Clauds | 3/10 | 2336 days | 2% |
| Ash | 2/10 | 2367 days | 2% |
| Tanja & Sven | 9/10 | 2367 days | 4% |
| Sandy | 2/10 | 2367 days | 2% |
| Ernst | 6/10 | 2398 days | 4% |
| Fran | 9/10 | 2398 days | 4% |
| Libby | 7/10 | 2459 days | 4% |
| Andrew Hammond | 9/10 | 2489 days | 4% |
| Matilda | 9/10 | 2551 days | 4% |
| Kieron | 10/10 | 2581 days | 4% |
| Lesley | 10/10 | 2612 days | 4% |
| Suthep | 5/10 | 2642 days | 3% |
| Kelly Linn | 6/10 | 2642 days | 3% |
| Marker63 | 3/10 | 2642 days | 2% |
| Nicolas | 2/10 | 2673 days | 2% |
| Dutchie | 4/10 | 2701 days | 2% |
| Tash & Laura | 7/10 | 2701 days | 3% |
| Nicki Chow | 6/10 | 2701 days | 3% |
| Maxime | 7/10 | 2732 days | 3% |
| Samantha H. | 8/10 | 2763 days | 3% |
| Juraj | 6/10 | 2763 days | 3% |
| Demi Thompson | 10/10 | 2793 days | 3% |
| Cindy | 7/10 | 2793 days | 3% |
| Kelsie | 7/10 | 2793 days | 3% |
| Nifty | 7/10 | 2793 days | 3% |
| Adva Cohen | 2/10 | 2824 days | 2% |
| Jolanda | 9/10 | 2824 days | 3% |
| Mike Fricker | 8/10 | 2824 days | 3% |
| The Flip Flop Family | 7/10 | 2854 days | 3% |
| Ruth Taaffee | 9/10 | 2887 days | 3% |
| Louis | 10/10 | 2916 days | 3% |
| Sue | 8/10 | 2916 days | 3% |
| Raylene Harvey | 6/10 | 2977 days | 3% |
| Bex & Jake | 8/10 | 2977 days | 3% |
| WeiQiang Ng | 10/10 | 2977 days | 3% |
| Charlesbrooksphotographer | 8/10 | 2977 days | 3% |
| Raymor | 10/10 | 3007 days | 3% |
| Nat | 6/10 | 3038 days | 3% |
| Will | 5/10 | 3038 days | 2% |
| Michael Bichlmeier | 4/10 | 3039 days | 2% |
| Edward Cromwell | 6/10 | 3060 days | 2% |
| Rasmus Lundgaard Nielsen | 7/10 | 3094 days | 3% |
| Vander Plancke Julien | 7/10 | 3150 days | 2% |
| Edward | 1/10 | 3167 days | 1% |
| Samantha Brewin | 8/10 | 3169 days | 3% |
| Trista Gaffney | 6/10 | 3181 days | 2% |
| Gary Prescot | 1/10 | 3191 days | 1% |
| Jozef Pinkerton | 6/10 | 3209 days | 2% |
| Sue Rogers | 10/10 | 3219 days | 3% |
| Katherine Sanchez | 8/10 | 3308 days | 2% |
| Chris Nugent | 2/10 | 3333 days | 1% |
| Pixie Taylor | 9/10 | 3338 days | 2% |
| Roger | 5/10 | 3358 days | 2% |
| Nick Lawson | 9/10 | 3362 days | 2% |
| Madelyn Fagerman | 10/10 | 3366 days | 2% |
| Kassandra Yarmoluk | 8/10 | 3376 days | 2% |
| Jason Perks | 7/10 | 3409 days | 2% |
| Arslan Ahmad | 8/10 | 3413 days | 2% |
| Rosanna Leeming | 8/10 | 3418 days | 2% |
| Lindy Woodage | 2/10 | 3441 days | 1% |
| Victoria Strong | 9/10 | 3460 days | 2% |
| Liang Yu | 1/10 | 3502 days | 1% |
| Mike Guest | 7/10 | 3542 days | 2% |
| Melanie Giroux | 9/10 | 3567 days | 2% |
| Aidan Byrne | 9/10 | 3571 days | 2% |
| Kim Donze | 8/10 | 3596 days | 2% |
| Luke Young | 10/10 | 3605 days | 2% |
| Will Hughes | 8/10 | 3610 days | 2% |
| Cullen Wiginton | 10/10 | 3688 days | 1% |
| Teresa Ash | 1/10 | 3762 days | 1% |
| Mallory Lopez | 7/10 | 3771 days | 1% |
| Flo Egger | 10/10 | 3779 days | 1% |
| Chris Kay | 4/10 | 3785 days | 1% |
| Perrine Pilate | 5/10 | 3786 days | 1% |
| B McNally | 8/10 | 3830 days | 1% |
| David O'Loughlin | 8/10 | 3897 days | 1% |
| Kirsty Longland | 8/10 | 3947 days | 1% |
| Darwin Dean | 8/10 | 4075 days | 1% |
| Erica b | 8/10 | 4103 days | 1% |
| Allyson Taylor | 3/10 | 4127 days | 0% |
| Dunja Knaup | 1/10 | 4194 days | 0% |
| Jack Clise | 5/10 | 4230 days | 0% |
| Kane F | 6/10 | 4315 days | 0% |
| Richard | 4/10 | 4377 days | 0% |
| Andrew Kermode | 7/10 | 4377 days | 0% |
| Michelle K | 4/10 | 4438 days | 1% |
| Mike Fricker | 8/10 | 4468 days | 1% |
| Charlotte Casey | 9/10 | 4495 days | 1% |
| Sandra Frischmann | 9/10 | 4496 days | 1% |
| Tobias Gehring | 7/10 | 4518 days | 1% |
| Felix Brettner | 8/10 | 4518 days | 1% |
| Eugen Lehner | 8/10 | 4518 days | 1% |
| Max Stein | 7/10 | 4518 days | 1% |
| Anne and Steve Bartlett | 5/10 | 4550 days | 1% |
| Andreas Zapke | 7/10 | 4555 days | 1% |
| Simone Pickert | 7/10 | 4556 days | 1% |
| Nora Zeitz | 9/10 | 4557 days | 1% |
| Andrew Cattanach | 8/10 | 4558 days | 1% |
| Petra Niemann | 1/10 | 4558 days | 0% |
| Henrik Joshua | 7/10 | 4619 days | 1% |
| PipandJon | 8/10 | 4619 days | 1% |
| Kerri | 8/10 | 4680 days | 1% |
| kimbeveridge | 8/10 | 4833 days | 1% |
| Grantygrant | 7/10 | 4833 days | 1% |
| Pete Wilson | 3/10 | 4850 days | 1% |
| Wayne Kerr | 5/10 | 4851 days | 1% |
| Jennifer Bramstad | 10/10 | 4863 days | 1% |
| Josefine Hedlund | 10/10 | 4863 days | 1% |
| Evelina Johansson | 8/10 | 4863 days | 1% |
| Sofia Anderson | 10/10 | 4863 days | 1% |
| Moni Sangoi | 8/10 | 4892 days | 1% |
| Philip Gibbons | 5/10 | 4892 days | 1% |
| Jonathan Vondette | 4/10 | 4945 days | 1% |
| Franz Schueler | 10/10 | 4946 days | 1% |
| Esther Goh | 8/10 | 5168 days | 1% |
| Monika Kneidl | 5/10 | 5204 days | 1% |
| Jessica Tilly | 6/10 | 5204 days | 1% |
| Simon Rawlinson | 4/10 | 5210 days | 1% |
| Hans Bet | 5/10 | 5210 days | 1% |
| Jill Boruff | 7/10 | 5223 days | 1% |
| Indra t Jolle | 4/10 | 5233 days | 1% |
| Laura Diepeveen | 6/10 | 5234 days | 1% |
| Stefes Wencke | 10/10 | 5242 days | 1% |
| Sue Robertson | 4/10 | 5242 days | 1% |
| Simon Fry | 6/10 | 5243 days | 1% |
| Martin & Christian | 9/10 | 5244 days | 1% |
| Horst Langstein | 9/10 | 5251 days | 1% |
| hendrik king | 10/10 | 5289 days | 1% |
| Ray Coombe | 10/10 | 5332 days | 1% |
| Matthias | 8/10 | 5335 days | 1% |
| Laura McCusker | 9/10 | 5336 days | 1% |
| Melissa | 6/10 | 5503 days | 1% |
| Kimberly St Louis | 10/10 | 5534 days | 1% |
| Marcus | 6/10 | 5554 days | 1% |
| Prideaux | 6/10 | 5574 days | 1% |
| Chris Forrest | 7/10 | 5574 days | 1% |
| Hanggi | 9/10 | 5575 days | 1% |
| Julie | 9/10 | 5577 days | 1% |
| Peter Cade | 9/10 | 5578 days | 1% |
| Sophia Kelly | 8/10 | 5579 days | 1% |
| Claire Colquhoun | 7/10 | 5582 days | 1% |
| Irene and Werner Keil | 8/10 | 5584 days | 1% |
| alcatrazz | 1/10 | 5584 days | 0% |
| Tara Koenig | 8/10 | 5586 days | 1% |
| Fabrizio Consolini | 9/10 | 5586 days | 1% |
| Jessica Vogels | 9/10 | 5593 days | 1% |
| Geert Van Tittelboom | 5/10 | 5599 days | 1% |
| Alice | 2/10 | 5599 days | 1% |
| Derek McLoughlin | 5/10 | 5602 days | 1% |
| Bob Warne | 3/10 | 5606 days | 1% |
| Gerd Pagel | 10/10 | 5608 days | 1% |
| Laura Hayes | 10/10 | 5610 days | 1% |
| Doris Schollenberger | 10/10 | 5613 days | 1% |
| Daniel Bogdanowitsch | 9/10 | 5614 days | 1% |
| Sandra Schneifer | 5/10 | 5614 days | 1% |
| Kristie | 7/10 | 5646 days | 1% |
| Zac Morris | 4/10 | 5776 days | 1% |
| nelliekaye | 5/10 | 5776 days | 1% |
| deepujames | 5/10 | 5899 days | 1% |
| BelindaT | 3/10 | 5907 days | 1% |
| Inbar Yizhar Barnea | 9/10 | 5948 days | 1% |
| Peter G | 7/10 | 5954 days | 1% |
| Jana Steve | 5/10 | 5954 days | 1% |
| Chris Bil | 6/10 | 5955 days | 1% |
| Tony Geens | 4/10 | 5961 days | 1% |
| Matthiis & Femke | 7/10 | 5967 days | 1% |
| Nicola | 3/10 | 5969 days | 1% |
| Rolf X | 4/10 | 5970 days | 1% |
| Jackie | 6/10 | 5979 days | 1% |
| kararina Kosten | 1/10 | 5982 days | 0% |
| Harmann Volker | 4/10 | 5982 days | 1% |
| Annie | 6/10 | 5982 days | 1% |
| Ian E | 7/10 | 5984 days | 1% |
| Nadine Schaee | 4/10 | 5985 days | 1% |
| Frances Hay | 9/10 | 5987 days | 1% |
| Jessica | 6/10 | 5993 days | 1% |
| marcoswi | 2/10 | 5994 days | 1% |
| Ross & Catherine Litherland | 3/10 | 6001 days | 1% |
| Kane Chain | 2/10 | 6005 days | 1% |
| Heinrich Hax | 8/10 | 6008 days | 1% |
| Sally Hall | 6/10 | 6008 days | 1% |
| joannaw | 7/10 | 6035 days | 1% |
| Myriauy Rito | 6/10 | 6058 days | 1% |
| Wolfgang Dittrich | 10/10 | 6060 days | 1% |
| Eimear Doyle | 6/10 | 6062 days | 1% |
| Andrea and Craig Swinson | 2/10 | 6074 days | 1% |
| andyge | 6/10 | 6080 days | 1% |
| Ruth Kinder | 3/10 | 6080 days | 1% |
| eowyn2k | 7/10 | 6080 days | 1% |
| monniere | 6/10 | 6204 days | 1% |
| jessica | 5/10 | 6215 days | 1% |
| JonK | 4/10 | 6282 days | 1% |
| MarcoJ | 4/10 | 6314 days | 1% |
| RobC1 | 9/10 | 6329 days | 1% |
| JoT | 10/10 | 6329 days | 1% |
| RichardB1 | 9/10 | 6330 days | 1% |
| AstridVG | 6/10 | 6335 days | 1% |
| Max | 1/10 | 6336 days | 0% |
| Doll | 9/10 | 6341 days | 1% |
| GaryW | 3/10 | 6695 days | 1% |
Adjustments
Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.
Sample Size Adjustment
No Adjustment
A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Hampshire Holiday Park Queenstown experience has plenty of reviews and does not meet the criteria for any adjustment.
Recent Reviews Adjustment
-2.10% Adjustment
There may be an adjustment if this experience hasn't received any reviews within the last 120 days. However the Hampshire Holiday Park Queenstown experience does not meet the criteria for any adjustment.
In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.
The Hampshire Holiday Park Queenstown experience has been adjusted for 200 days. Adjustments are according to the following table.
| Days | Adjustment |
|---|---|
| … | … |
| 197 | -2.06% |
| 198 | -2.07% |
| 199 | -2.09% |
| 200 | -2.10% |
| 201 | -2.11% |
| 202 | -2.12% |
| 203 | -2.13% |
| … | … |
Balancing Adjustment
7.91% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled customers are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Final Ranking Score
76%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.