G'day, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Wanaka TOP 10 Holiday Park.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Wanaka TOP 10 Holiday Park
Valid Reviews
251 Valid Reviews
The Wanaka TOP 10 Holiday Park experience has a total of 263 reviews. There are 251 valid reviews that are included when calculating the ranking score and 12 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 251 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 145 |
|
58% |
| 9/10 | 68 |
|
27% |
| 8/10 | 22 |
|
9% |
| 7/10 | 7 |
|
3% |
| 6/10 | 3 |
|
1% |
| 5/10 | 3 |
|
1% |
| 4/10 | 1 |
|
0% |
| 3/10 | 1 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 1 |
|
0% |
92.75% Average
The raw data average (mean) for all the Wanaka TOP 10 Holiday Park valid reviews is 92.75% and is based on 251 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
70 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 251 valid reviews, the experience has 70 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 70 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 30 |
|
43% |
| 9/10 | 27 |
|
39% |
| 8/10 | 11 |
|
16% |
| 7/10 | 1 |
|
1% |
| 6/10 | 1 |
|
1% |
| 5/10 | 0 |
|
0% |
| 4/10 | 0 |
|
0% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
92.00% Average
The raw data average (mean) for all the Wanaka TOP 10 Holiday Park face-to-face reviews is 92.00% and is based on 70 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
91.57%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Jason | 9/10 | 258 days | 100% |
| Thom S | 10/10 | 317 days | 99% |
| Carlin Struik | 6/10 | 531 days | 76% |
| Sue Stafford | 10/10 | 623 days | 82% |
| Paulo | 10/10 | 805 days | 66% |
| Les Horn | 10/10 | 836 days | 63% |
| Jack Kerouac | 6/10 | 958 days | 43% |
| Matt Olejniczak | 10/10 | 989 days | 47% |
| Steve | 10/10 | 989 days | 47% |
| Laura | 9/10 | 1017 days | 44% |
| Roger Heckly | 10/10 | 1048 days | 41% |
| Mil | 9/10 | 1109 days | 36% |
| Rachel Wilcox | 7/10 | 1170 days | 29% |
| Darrell | 10/10 | 1354 days | 19% |
| Michelle | 10/10 | 1809 days | 5% |
| Jim Henderson | 10/10 | 1870 days | 5% |
| David | 9/10 | 1992 days | 5% |
| Kelly | 9/10 | 1992 days | 5% |
| Luci | 1/10 | 2084 days | 2% |
| Colin Anderson | 10/10 | 2084 days | 5% |
| Ashleigh Lim | 7/10 | 2084 days | 4% |
| Robert Adler | 9/10 | 2084 days | 5% |
| Cam and Jem | 10/10 | 2084 days | 5% |
| Ju | 9/10 | 2113 days | 5% |
| Liz Wade | 9/10 | 2143 days | 5% |
| Leon | 9/10 | 2144 days | 5% |
| Will37 | 8/10 | 2144 days | 4% |
| Tanja Rombey | 10/10 | 2175 days | 5% |
| Elise Cook | 10/10 | 2205 days | 4% |
| Rob G | 10/10 | 2205 days | 4% |
| Slaven Clan | 10/10 | 2236 days | 4% |
| Shannon | 10/10 | 2236 days | 4% |
| Jenn | 10/10 | 2266 days | 4% |
| Andrew Hammond | 9/10 | 2266 days | 4% |
| Allegra | 10/10 | 2389 days | 4% |
| Blazey’s | 10/10 | 2478 days | 4% |
| Maretta | 10/10 | 2570 days | 4% |
| Marieke | 7/10 | 2570 days | 3% |
| Macker | 9/10 | 2570 days | 4% |
| Rob Mellor | 10/10 | 2601 days | 4% |
| helen reeve | 10/10 | 2601 days | 4% |
| Melinda Pyke | 10/10 | 2631 days | 4% |
| Scooper | 9/10 | 2631 days | 4% |
| Rebecca | 10/10 | 2693 days | 3% |
| Sue | 10/10 | 2693 days | 3% |
| J. Chiao | 10/10 | 2754 days | 3% |
| Alexandrah Swann | 9/10 | 2784 days | 3% |
| Candy | 9/10 | 2784 days | 3% |
| Manoch Poungraya | 10/10 | 2784 days | 3% |
| Wendy | 8/10 | 2784 days | 3% |
| S Becker | 9/10 | 2784 days | 3% |
| Matt | 9/10 | 2784 days | 3% |
| PATRICIA S PARKIN | 9/10 | 2815 days | 3% |
| Steve Pickard | 10/10 | 2815 days | 3% |
| Michael Bichlmeier | 3/10 | 2818 days | 2% |
| Nick Cartmell | 8/10 | 2848 days | 2% |
| Claire Hodges | 10/10 | 2853 days | 3% |
| Eversons | 8/10 | 2874 days | 3% |
| Edwin Bos | 10/10 | 2915 days | 3% |
| Joe Barnett | 10/10 | 2918 days | 3% |
| Keith Roberts | 10/10 | 2934 days | 3% |
| Samantha Brewin | 10/10 | 2946 days | 3% |
| Alyssa Tunley | 9/10 | 2949 days | 3% |
| Vanessa Stubbs | 9/10 | 2992 days | 3% |
| CARMERS | 10/10 | 2996 days | 3% |
| Anthony Brooker | 9/10 | 3006 days | 3% |
| Isabel See | 10/10 | 3029 days | 3% |
| Viola Cube | 5/10 | 3043 days | 2% |
| Jonas Heidger | 5/10 | 3064 days | 2% |
| Kirk Lyons | 10/10 | 3073 days | 3% |
| Malai Berg | 10/10 | 3081 days | 3% |
| Teo Hong Wei | 10/10 | 3095 days | 3% |
| Eileen | 10/10 | 3110 days | 3% |
| Brett King | 9/10 | 3118 days | 3% |
| Errol Iaich | 10/10 | 3121 days | 3% |
| Kimmo Kiiski | 10/10 | 3124 days | 3% |
| Janet Pentelow | 10/10 | 3141 days | 3% |
| Artemis | 10/10 | 3145 days | 3% |
| Cissy Wei | 10/10 | 3149 days | 3% |
| Laura Kudo | 10/10 | 3160 days | 2% |
| Michael Eugster | 10/10 | 3179 days | 2% |
| Fabio Flepp | 10/10 | 3186 days | 2% |
| Jesse Kruithoed | 9/10 | 3189 days | 2% |
| John Ginty | 10/10 | 3190 days | 2% |
| Rosanna Leeming | 10/10 | 3195 days | 2% |
| Colin Roberts | 8/10 | 3199 days | 2% |
| Stephanie Hesketh | 10/10 | 3207 days | 2% |
| Suzanne Richmond | 9/10 | 3238 days | 2% |
| Leonie Westerhot | 6/10 | 3256 days | 2% |
| Greg MacFire | 10/10 | 3276 days | 2% |
| David Townsend | 10/10 | 3287 days | 2% |
| Andrew Altman | 10/10 | 3301 days | 2% |
| Sheryl Hicks | 9/10 | 3306 days | 2% |
| Renee Hahnel | 10/10 | 3310 days | 2% |
| James Campbell | 10/10 | 3315 days | 2% |
| Mike Guest | 10/10 | 3319 days | 2% |
| Chris | 7/10 | 3330 days | 2% |
| Derek Drost | 8/10 | 3335 days | 2% |
| Will Hughes | 10/10 | 3389 days | 2% |
| Mikael Torres | 10/10 | 3393 days | 2% |
| Shay | 10/10 | 3423 days | 2% |
| Belinda Clarke | 10/10 | 3458 days | 2% |
| Ian anderton | 10/10 | 3460 days | 2% |
| Kate | 9/10 | 3470 days | 2% |
| María del Carmen Escandell | 10/10 | 3477 days | 2% |
| Erin Polcyn Sailer | 8/10 | 3494 days | 2% |
| Max | 10/10 | 3523 days | 2% |
| Nina Grimaldi | 10/10 | 3604 days | 2% |
| David From Switzerland | 10/10 | 3623 days | 2% |
| Valerie Wee | 7/10 | 3640 days | 1% |
| Julie | 10/10 | 3665 days | 1% |
| Paul Frost | 9/10 | 3677 days | 1% |
| Melissa Darlington | 10/10 | 3679 days | 1% |
| Peter Schultz | 10/10 | 3717 days | 1% |
| Tom Reber | 10/10 | 3745 days | 1% |
| Andreas Knipper | 10/10 | 3751 days | 1% |
| Rawiri johnston | 9/10 | 3818 days | 1% |
| melissa heng | 9/10 | 3879 days | 1% |
| Oliver Pester | 10/10 | 3894 days | 1% |
| Heather Kingston | 10/10 | 3910 days | 1% |
| Mike Gornall | 10/10 | 3910 days | 1% |
| Vincent S. | 9/10 | 3938 days | 1% |
| Jess Rose | 10/10 | 3938 days | 1% |
| Constantin D | 10/10 | 3951 days | 1% |
| Sarah Good | 10/10 | 3954 days | 1% |
| Einar Glommes | 10/10 | 3960 days | 1% |
| Chris Coomber | 10/10 | 3962 days | 1% |
| Manuela | 10/10 | 3997 days | 1% |
| Jam Boggomann | 10/10 | 3997 days | 1% |
| Fanny DeBon | 10/10 | 3999 days | 1% |
| Lorcan Lennon | 8/10 | 4012 days | 1% |
| Hubert Schmid | 10/10 | 4055 days | 1% |
| Charlee Jayne | 10/10 | 4123 days | 1% |
| Fabian Rodriguez | 8/10 | 4184 days | 0% |
| Nikolas Gut | 10/10 | 4243 days | 0% |
| Jeroen Suijlang | 10/10 | 4249 days | 0% |
| Julie Robinson | 8/10 | 4291 days | 0% |
| David Spindler | 9/10 | 4304 days | 0% |
| Gilad Itzkovitz | 9/10 | 4324 days | 0% |
| Anne and Steve Bartlett | 9/10 | 4327 days | 0% |
| Susser | 9/10 | 4328 days | 0% |
| corey young | 10/10 | 4335 days | 0% |
| Rohan Kulatunga | 10/10 | 4335 days | 0% |
| Mick Hanily | 10/10 | 4335 days | 0% |
| Wendy Wilson | 9/10 | 4335 days | 0% |
| Marc Greeve | 8/10 | 4343 days | 0% |
| Philipp Haass | 10/10 | 4344 days | 0% |
| Sally Mortensen | 8/10 | 4366 days | 0% |
| Nicholas Ng | 5/10 | 4366 days | 0% |
| Pokari | 8/10 | 4427 days | 1% |
| Sandy Goh | 9/10 | 4427 days | 1% |
| Nigel & Annie Dale | 9/10 | 4427 days | 1% |
| Team Kim&James | 10/10 | 4488 days | 1% |
| AileenandTrent | 10/10 | 4488 days | 1% |
| I & K Urquhart | 10/10 | 4488 days | 1% |
| Andrew Spooner | 10/10 | 4519 days | 1% |
| Elise Robson | 10/10 | 4549 days | 1% |
| Sven Woelk | 8/10 | 4605 days | 1% |
| Barbara Lee | 10/10 | 4610 days | 1% |
| patrick+ katerina | 10/10 | 4610 days | 1% |
| Raelene Vine | 8/10 | 4641 days | 1% |
| Veronica and Jordi | 9/10 | 4660 days | 1% |
| Michael Nolan | 10/10 | 4669 days | 1% |
| rvonroad | 10/10 | 4700 days | 1% |
| Nikki | 10/10 | 4700 days | 1% |
| Moni Sangoi | 9/10 | 4700 days | 1% |
| brian barran | 10/10 | 4700 days | 1% |
| Christian | 8/10 | 4713 days | 1% |
| Mike Edwards | 9/10 | 4716 days | 1% |
| Margaret and Derek McNeil | 10/10 | 4716 days | 1% |
| Nigel Leighton | 10/10 | 4719 days | 1% |
| James Darren Tennant | 10/10 | 4743 days | 1% |
| David | 9/10 | 4761 days | 1% |
| Paul Kelly | 9/10 | 4822 days | 1% |
| MeganG | 8/10 | 4945 days | 1% |
| ellisking13 | 10/10 | 4975 days | 1% |
| Moni01 | 10/10 | 4975 days | 1% |
| Spanspek | 10/10 | 4975 days | 1% |
| Waldo Andersen | 9/10 | 4975 days | 1% |
| Simon Rawlinson | 9/10 | 4987 days | 1% |
| Norman UK | 8/10 | 4998 days | 1% |
| Hilbert vanEssen | 9/10 | 5003 days | 1% |
| Jaroslav Gajdos | 7/10 | 5009 days | 1% |
| Siegfried Richter | 8/10 | 5016 days | 1% |
| Domroes | 9/10 | 5027 days | 1% |
| Boule_de_gomme | 10/10 | 5035 days | 1% |
| Balonno | 10/10 | 5066 days | 1% |
| dierikx | 4/10 | 5066 days | 1% |
| polzeath | 9/10 | 5066 days | 1% |
| Dorthe | 10/10 | 5098 days | 1% |
| Laura McCusker | 9/10 | 5113 days | 1% |
| techno69 | 10/10 | 5188 days | 1% |
| edmondmenzies | 10/10 | 5250 days | 1% |
| Reed Bell | 9/10 | 5311 days | 1% |
| Rjay | 10/10 | 5311 days | 1% |
| Marc Edwards | 10/10 | 5330 days | 1% |
| Lisa Milton | 10/10 | 5334 days | 1% |
| G Tulloch | 10/10 | 5335 days | 1% |
| camicb | 10/10 | 5341 days | 1% |
| B_and_F_MN | 10/10 | 5341 days | 1% |
| Sinloft | 10/10 | 5341 days | 1% |
| Gordon Agent | 10/10 | 5349 days | 1% |
| Faith Whitcraft | 9/10 | 5349 days | 1% |
| John & Lorraine | 8/10 | 5351 days | 1% |
| Peter Cade | 10/10 | 5355 days | 1% |
| Frank & Ruth | 10/10 | 5356 days | 1% |
| Richard Dudfield | 9/10 | 5358 days | 1% |
| Malcolm McLean | 9/10 | 5362 days | 1% |
| Fabrizio Consolini | 9/10 | 5363 days | 1% |
| Ben Akin-Smith | 9/10 | 5366 days | 1% |
| Kai Eppink | 10/10 | 5370 days | 1% |
| LandJ | 7/10 | 5372 days | 1% |
| Lenny Appel | 9/10 | 5373 days | 1% |
| omlo | 10/10 | 5386 days | 1% |
| John Brand | 10/10 | 5386 days | 1% |
| Ruben and Jetske | 8/10 | 5390 days | 1% |
| Sue Haward | 9/10 | 5395 days | 1% |
| Camper | 10/10 | 5523 days | 1% |
| johannaEmil | 10/10 | 5523 days | 1% |
| blue114 | 10/10 | 5553 days | 1% |
| MVGoldenDawn | 9/10 | 5553 days | 1% |
| nelliekaye | 9/10 | 5553 days | 1% |
| Mary Van | 10/10 | 5553 days | 1% |
| jbchandler | 10/10 | 5676 days | 1% |
| Stuart Smith | 10/10 | 5676 days | 1% |
| Sue S | 9/10 | 5732 days | 1% |
| Paula Martinez | 10/10 | 5740 days | 1% |
| Chris el capitan | 10/10 | 5742 days | 1% |
| Glenn Williamson | 10/10 | 5758 days | 1% |
| David Valentine | 9/10 | 5759 days | 1% |
| Lauren Roney | 10/10 | 5765 days | 1% |
| Ann Grandchamp | 9/10 | 5779 days | 1% |
| Brit_Chick | 10/10 | 5796 days | 1% |
| stacyg | 10/10 | 5796 days | 1% |
| niekv | 10/10 | 5812 days | 1% |
| martint | 10/10 | 5820 days | 1% |
| Chris Bulman | 10/10 | 5838 days | 1% |
| Ruth Kinder | 10/10 | 5888 days | 1% |
| jank | 10/10 | 5918 days | 1% |
| alanvn | 9/10 | 5940 days | 1% |
| MiepS | 9/10 | 6059 days | 1% |
| BryonyS | 10/10 | 6061 days | 1% |
| RogerW | 10/10 | 6061 days | 1% |
| NatasjaV | 9/10 | 6089 days | 1% |
| JimmyK | 9/10 | 6089 days | 1% |
| Gillian | 9/10 | 6091 days | 1% |
| VincentD | 9/10 | 6105 days | 1% |
| Hetty | 9/10 | 6113 days | 1% |
| Cate | 9/10 | 6113 days | 1% |
| Peter | 8/10 | 6114 days | 1% |
| john west | 10/10 | 6139 days | 1% |
Adjustments
Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.
Sample Size Adjustment
No Adjustment
A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Wanaka TOP 10 Holiday Park experience has plenty of reviews and does not meet the criteria for any adjustment.
Recent Reviews Adjustment
-4.00% Adjustment
There may be an adjustment if this experience hasn't received any reviews within the last 45 days. However the Wanaka TOP 10 Holiday Park experience does not meet the criteria for any adjustment.
In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.
The Wanaka TOP 10 Holiday Park experience has been adjusted for 200 days. Adjustments are according to the following table.
| Days | Adjustment |
|---|---|
| … | … |
| 197 | -3.94% |
| 198 | -3.96% |
| 199 | -3.98% |
| 200 | -4.00% |
| 201 | -4.02% |
| 202 | -4.04% |
| 203 | -4.06% |
| … | … |
Balancing Adjustment
1.36% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled customers are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Final Ranking Score
89%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.