Hey, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Wanaka TOP 10 Holiday Park.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Wanaka TOP 10 Holiday Park
Valid Reviews
250 Valid Reviews
The Wanaka TOP 10 Holiday Park experience has a total of 262 reviews. There are 250 valid reviews that are included when calculating the ranking score and 12 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 250 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 145 |
|
58% |
| 9/10 | 67 |
|
27% |
| 8/10 | 22 |
|
9% |
| 7/10 | 7 |
|
3% |
| 6/10 | 3 |
|
1% |
| 5/10 | 3 |
|
1% |
| 4/10 | 1 |
|
0% |
| 3/10 | 1 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 1 |
|
0% |
92.76% Average
The raw data average (mean) for all the Wanaka TOP 10 Holiday Park valid reviews is 92.76% and is based on 250 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
70 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 250 valid reviews, the experience has 70 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 70 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 30 |
|
43% |
| 9/10 | 27 |
|
39% |
| 8/10 | 11 |
|
16% |
| 7/10 | 1 |
|
1% |
| 6/10 | 1 |
|
1% |
| 5/10 | 0 |
|
0% |
| 4/10 | 0 |
|
0% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
92.00% Average
The raw data average (mean) for all the Wanaka TOP 10 Holiday Park face-to-face reviews is 92.00% and is based on 70 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
91.61%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Thom S | 10/10 | 18 days | 100% |
| Carlin Struik | 6/10 | 232 days | 84% |
| Sue Stafford | 10/10 | 324 days | 94% |
| Paulo | 10/10 | 506 days | 85% |
| Les Horn | 10/10 | 537 days | 84% |
| Jack Kerouac | 6/10 | 659 days | 65% |
| Matt Olejniczak | 10/10 | 690 days | 73% |
| Steve | 10/10 | 690 days | 73% |
| Laura | 9/10 | 718 days | 70% |
| Roger Heckly | 10/10 | 749 days | 68% |
| Mil | 9/10 | 810 days | 62% |
| Rachel Wilcox | 7/10 | 871 days | 53% |
| Darrell | 10/10 | 1055 days | 39% |
| Michelle | 10/10 | 1510 days | 11% |
| Jim Henderson | 10/10 | 1571 days | 9% |
| David | 9/10 | 1693 days | 6% |
| Kelly | 9/10 | 1693 days | 6% |
| Luci | 1/10 | 1785 days | 2% |
| Colin Anderson | 10/10 | 1785 days | 5% |
| Ashleigh Lim | 7/10 | 1785 days | 5% |
| Robert Adler | 9/10 | 1785 days | 5% |
| Cam and Jem | 10/10 | 1785 days | 5% |
| Ju | 9/10 | 1814 days | 5% |
| Liz Wade | 9/10 | 1845 days | 5% |
| Leon | 9/10 | 1845 days | 5% |
| Will37 | 8/10 | 1845 days | 5% |
| Tanja Rombey | 10/10 | 1876 days | 5% |
| Elise Cook | 10/10 | 1906 days | 5% |
| Rob G | 10/10 | 1906 days | 5% |
| Slaven Clan | 10/10 | 1937 days | 5% |
| Shannon | 10/10 | 1937 days | 5% |
| Jenn | 10/10 | 1967 days | 5% |
| Andrew Hammond | 9/10 | 1967 days | 5% |
| Allegra | 10/10 | 2090 days | 4% |
| Blazey’s | 10/10 | 2179 days | 4% |
| Maretta | 10/10 | 2271 days | 4% |
| Marieke | 7/10 | 2271 days | 4% |
| Macker | 9/10 | 2271 days | 4% |
| Rob Mellor | 10/10 | 2302 days | 4% |
| helen reeve | 10/10 | 2302 days | 4% |
| Melinda Pyke | 10/10 | 2332 days | 4% |
| Scooper | 9/10 | 2332 days | 4% |
| Rebecca | 10/10 | 2394 days | 4% |
| Sue | 10/10 | 2394 days | 4% |
| J. Chiao | 10/10 | 2455 days | 4% |
| Alexandrah Swann | 9/10 | 2485 days | 4% |
| Candy | 9/10 | 2485 days | 4% |
| Manoch Poungraya | 10/10 | 2485 days | 4% |
| Wendy | 8/10 | 2485 days | 4% |
| S Becker | 9/10 | 2485 days | 4% |
| Matt | 9/10 | 2485 days | 4% |
| PATRICIA S PARKIN | 9/10 | 2516 days | 4% |
| Steve Pickard | 10/10 | 2516 days | 4% |
| Michael Bichlmeier | 3/10 | 2519 days | 2% |
| Nick Cartmell | 8/10 | 2549 days | 3% |
| Claire Hodges | 10/10 | 2554 days | 4% |
| Eversons | 8/10 | 2575 days | 3% |
| Edwin Bos | 10/10 | 2616 days | 3% |
| Joe Barnett | 10/10 | 2619 days | 3% |
| Keith Roberts | 10/10 | 2636 days | 3% |
| Samantha Brewin | 10/10 | 2647 days | 3% |
| Alyssa Tunley | 9/10 | 2650 days | 3% |
| Vanessa Stubbs | 9/10 | 2693 days | 3% |
| CARMERS | 10/10 | 2697 days | 3% |
| Anthony Brooker | 9/10 | 2707 days | 3% |
| Isabel See | 10/10 | 2730 days | 3% |
| Viola Cube | 5/10 | 2744 days | 2% |
| Jonas Heidger | 5/10 | 2765 days | 2% |
| Kirk Lyons | 10/10 | 2774 days | 3% |
| Malai Berg | 10/10 | 2782 days | 3% |
| Teo Hong Wei | 10/10 | 2796 days | 3% |
| Eileen | 10/10 | 2811 days | 3% |
| Brett King | 9/10 | 2820 days | 3% |
| Errol Iaich | 10/10 | 2822 days | 3% |
| Kimmo Kiiski | 10/10 | 2825 days | 3% |
| Janet Pentelow | 10/10 | 2842 days | 3% |
| Artemis | 10/10 | 2846 days | 3% |
| Cissy Wei | 10/10 | 2850 days | 3% |
| Laura Kudo | 10/10 | 2861 days | 3% |
| Michael Eugster | 10/10 | 2881 days | 3% |
| Fabio Flepp | 10/10 | 2887 days | 3% |
| Jesse Kruithoed | 9/10 | 2890 days | 3% |
| John Ginty | 10/10 | 2891 days | 3% |
| Rosanna Leeming | 10/10 | 2896 days | 3% |
| Colin Roberts | 8/10 | 2900 days | 3% |
| Stephanie Hesketh | 10/10 | 2909 days | 3% |
| Suzanne Richmond | 9/10 | 2940 days | 3% |
| Leonie Westerhot | 6/10 | 2957 days | 2% |
| Greg MacFire | 10/10 | 2977 days | 3% |
| David Townsend | 10/10 | 2988 days | 3% |
| Andrew Altman | 10/10 | 3002 days | 3% |
| Sheryl Hicks | 9/10 | 3007 days | 3% |
| Renee Hahnel | 10/10 | 3011 days | 3% |
| James Campbell | 10/10 | 3016 days | 3% |
| Mike Guest | 10/10 | 3020 days | 3% |
| Chris | 7/10 | 3032 days | 2% |
| Derek Drost | 8/10 | 3036 days | 3% |
| Will Hughes | 10/10 | 3090 days | 3% |
| Mikael Torres | 10/10 | 3094 days | 2% |
| Shay | 10/10 | 3124 days | 2% |
| Belinda Clarke | 10/10 | 3159 days | 2% |
| Ian anderton | 10/10 | 3161 days | 2% |
| Kate | 9/10 | 3171 days | 2% |
| María del Carmen Escandell | 10/10 | 3178 days | 2% |
| Erin Polcyn Sailer | 8/10 | 3195 days | 2% |
| Max | 10/10 | 3224 days | 2% |
| Nina Grimaldi | 10/10 | 3306 days | 2% |
| David From Switzerland | 10/10 | 3324 days | 2% |
| Valerie Wee | 7/10 | 3341 days | 2% |
| Julie | 10/10 | 3367 days | 2% |
| Paul Frost | 9/10 | 3378 days | 2% |
| Melissa Darlington | 10/10 | 3380 days | 2% |
| Peter Schultz | 10/10 | 3418 days | 2% |
| Tom Reber | 10/10 | 3446 days | 2% |
| Andreas Knipper | 10/10 | 3452 days | 2% |
| Rawiri johnston | 9/10 | 3520 days | 2% |
| melissa heng | 9/10 | 3581 days | 2% |
| Oliver Pester | 10/10 | 3595 days | 2% |
| Heather Kingston | 10/10 | 3612 days | 1% |
| Mike Gornall | 10/10 | 3612 days | 1% |
| Vincent S. | 9/10 | 3640 days | 1% |
| Jess Rose | 10/10 | 3640 days | 1% |
| Constantin D | 10/10 | 3652 days | 1% |
| Sarah Good | 10/10 | 3655 days | 1% |
| Einar Glommes | 10/10 | 3661 days | 1% |
| Chris Coomber | 10/10 | 3663 days | 1% |
| Manuela | 10/10 | 3698 days | 1% |
| Jam Boggomann | 10/10 | 3698 days | 1% |
| Fanny DeBon | 10/10 | 3700 days | 1% |
| Lorcan Lennon | 8/10 | 3713 days | 1% |
| Hubert Schmid | 10/10 | 3756 days | 1% |
| Charlee Jayne | 10/10 | 3824 days | 1% |
| Fabian Rodriguez | 8/10 | 3885 days | 1% |
| Nikolas Gut | 10/10 | 3944 days | 1% |
| Jeroen Suijlang | 10/10 | 3950 days | 1% |
| Julie Robinson | 8/10 | 3992 days | 1% |
| David Spindler | 9/10 | 4005 days | 1% |
| Gilad Itzkovitz | 9/10 | 4025 days | 1% |
| Anne and Steve Bartlett | 9/10 | 4028 days | 1% |
| Susser | 9/10 | 4029 days | 1% |
| corey young | 10/10 | 4036 days | 1% |
| Rohan Kulatunga | 10/10 | 4036 days | 1% |
| Mick Hanily | 10/10 | 4036 days | 1% |
| Wendy Wilson | 9/10 | 4036 days | 1% |
| Marc Greeve | 8/10 | 4044 days | 0% |
| Philipp Haass | 10/10 | 4045 days | 1% |
| Sally Mortensen | 8/10 | 4067 days | 1% |
| Nicholas Ng | 5/10 | 4067 days | 0% |
| Pokari | 8/10 | 4128 days | 0% |
| Sandy Goh | 9/10 | 4128 days | 0% |
| Nigel & Annie Dale | 9/10 | 4128 days | 0% |
| Team Kim&James | 10/10 | 4189 days | 0% |
| AileenandTrent | 10/10 | 4189 days | 0% |
| I & K Urquhart | 10/10 | 4189 days | 0% |
| Andrew Spooner | 10/10 | 4220 days | 0% |
| Elise Robson | 10/10 | 4250 days | 0% |
| Sven Woelk | 8/10 | 4306 days | 0% |
| Barbara Lee | 10/10 | 4311 days | 0% |
| patrick+ katerina | 10/10 | 4311 days | 0% |
| Raelene Vine | 8/10 | 4342 days | 0% |
| Veronica and Jordi | 9/10 | 4361 days | 0% |
| Michael Nolan | 10/10 | 4370 days | 0% |
| rvonroad | 10/10 | 4401 days | 1% |
| Nikki | 10/10 | 4401 days | 1% |
| Moni Sangoi | 9/10 | 4401 days | 1% |
| brian barran | 10/10 | 4401 days | 1% |
| Christian | 8/10 | 4414 days | 1% |
| Mike Edwards | 9/10 | 4417 days | 1% |
| Margaret and Derek McNeil | 10/10 | 4417 days | 1% |
| Nigel Leighton | 10/10 | 4420 days | 1% |
| James Darren Tennant | 10/10 | 4444 days | 1% |
| David | 9/10 | 4462 days | 1% |
| Paul Kelly | 9/10 | 4523 days | 1% |
| MeganG | 8/10 | 4646 days | 1% |
| ellisking13 | 10/10 | 4676 days | 1% |
| Moni01 | 10/10 | 4676 days | 1% |
| Spanspek | 10/10 | 4676 days | 1% |
| Waldo Andersen | 9/10 | 4676 days | 1% |
| Simon Rawlinson | 9/10 | 4688 days | 1% |
| Norman UK | 8/10 | 4699 days | 1% |
| Hilbert vanEssen | 9/10 | 4704 days | 1% |
| Jaroslav Gajdos | 7/10 | 4710 days | 1% |
| Siegfried Richter | 8/10 | 4717 days | 1% |
| Domroes | 9/10 | 4728 days | 1% |
| Boule_de_gomme | 10/10 | 4736 days | 1% |
| Balonno | 10/10 | 4767 days | 1% |
| dierikx | 4/10 | 4767 days | 1% |
| polzeath | 9/10 | 4767 days | 1% |
| Dorthe | 10/10 | 4799 days | 1% |
| Laura McCusker | 9/10 | 4814 days | 1% |
| techno69 | 10/10 | 4889 days | 1% |
| edmondmenzies | 10/10 | 4951 days | 1% |
| Reed Bell | 9/10 | 5012 days | 1% |
| Rjay | 10/10 | 5012 days | 1% |
| Marc Edwards | 10/10 | 5031 days | 1% |
| Lisa Milton | 10/10 | 5035 days | 1% |
| G Tulloch | 10/10 | 5036 days | 1% |
| camicb | 10/10 | 5042 days | 1% |
| B_and_F_MN | 10/10 | 5042 days | 1% |
| Sinloft | 10/10 | 5042 days | 1% |
| Gordon Agent | 10/10 | 5050 days | 1% |
| Faith Whitcraft | 9/10 | 5050 days | 1% |
| John & Lorraine | 8/10 | 5052 days | 1% |
| Peter Cade | 10/10 | 5056 days | 1% |
| Frank & Ruth | 10/10 | 5057 days | 1% |
| Richard Dudfield | 9/10 | 5059 days | 1% |
| Malcolm McLean | 9/10 | 5063 days | 1% |
| Fabrizio Consolini | 9/10 | 5064 days | 1% |
| Ben Akin-Smith | 9/10 | 5067 days | 1% |
| Kai Eppink | 10/10 | 5071 days | 1% |
| LandJ | 7/10 | 5073 days | 1% |
| Lenny Appel | 9/10 | 5074 days | 1% |
| omlo | 10/10 | 5087 days | 1% |
| John Brand | 10/10 | 5087 days | 1% |
| Ruben and Jetske | 8/10 | 5091 days | 1% |
| Sue Haward | 9/10 | 5096 days | 1% |
| Camper | 10/10 | 5224 days | 1% |
| johannaEmil | 10/10 | 5224 days | 1% |
| blue114 | 10/10 | 5254 days | 1% |
| MVGoldenDawn | 9/10 | 5254 days | 1% |
| nelliekaye | 9/10 | 5254 days | 1% |
| Mary Van | 10/10 | 5254 days | 1% |
| jbchandler | 10/10 | 5377 days | 1% |
| Stuart Smith | 10/10 | 5377 days | 1% |
| Sue S | 9/10 | 5433 days | 1% |
| Paula Martinez | 10/10 | 5441 days | 1% |
| Chris el capitan | 10/10 | 5443 days | 1% |
| Glenn Williamson | 10/10 | 5459 days | 1% |
| David Valentine | 9/10 | 5460 days | 1% |
| Lauren Roney | 10/10 | 5466 days | 1% |
| Ann Grandchamp | 9/10 | 5480 days | 1% |
| Brit_Chick | 10/10 | 5497 days | 1% |
| stacyg | 10/10 | 5497 days | 1% |
| niekv | 10/10 | 5513 days | 1% |
| martint | 10/10 | 5521 days | 1% |
| Chris Bulman | 10/10 | 5539 days | 1% |
| Ruth Kinder | 10/10 | 5589 days | 1% |
| jank | 10/10 | 5619 days | 1% |
| alanvn | 9/10 | 5641 days | 1% |
| MiepS | 9/10 | 5760 days | 1% |
| BryonyS | 10/10 | 5762 days | 1% |
| RogerW | 10/10 | 5762 days | 1% |
| NatasjaV | 9/10 | 5790 days | 1% |
| JimmyK | 9/10 | 5790 days | 1% |
| Gillian | 9/10 | 5792 days | 1% |
| VincentD | 9/10 | 5806 days | 1% |
| Hetty | 9/10 | 5814 days | 1% |
| Cate | 9/10 | 5814 days | 1% |
| Peter | 8/10 | 5815 days | 1% |
| john west | 10/10 | 5840 days | 1% |
Adjustments
Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.
Sample Size Adjustment
No Adjustment
A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Wanaka TOP 10 Holiday Park experience has plenty of reviews and does not meet the criteria for any adjustment.
Recent Reviews Adjustment
-0.12% Adjustment
There may be an adjustment if this experience hasn't received any reviews within the last 46 days. However the Wanaka TOP 10 Holiday Park experience does not meet the criteria for any adjustment.
In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.
The Wanaka TOP 10 Holiday Park experience has been adjusted for 6 days. Adjustments are according to the following table.
| Days | Adjustment |
|---|---|
| … | … |
| 3 | -0.06% |
| 4 | -0.08% |
| 5 | -0.10% |
| 6 | -0.12% |
| 7 | -0.14% |
| 8 | -0.16% |
| 9 | -0.18% |
| … | … |
Balancing Adjustment
0.81% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled customers are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Final Ranking Score
91%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.