Kia ora, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Wanaka TOP 10 Holiday Park.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Wanaka TOP 10 Holiday Park
Valid Reviews
252 Valid Reviews
The Wanaka TOP 10 Holiday Park experience has a total of 264 reviews. There are 252 valid reviews that are included when calculating the ranking score and 12 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 252 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 146 |
|
58% |
| 9/10 | 68 |
|
27% |
| 8/10 | 22 |
|
9% |
| 7/10 | 7 |
|
3% |
| 6/10 | 3 |
|
1% |
| 5/10 | 3 |
|
1% |
| 4/10 | 1 |
|
0% |
| 3/10 | 1 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 1 |
|
0% |
92.78% Average
The raw data average (mean) for all the Wanaka TOP 10 Holiday Park valid reviews is 92.78% and is based on 252 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
70 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 252 valid reviews, the experience has 70 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 70 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 30 |
|
43% |
| 9/10 | 27 |
|
39% |
| 8/10 | 11 |
|
16% |
| 7/10 | 1 |
|
1% |
| 6/10 | 1 |
|
1% |
| 5/10 | 0 |
|
0% |
| 4/10 | 0 |
|
0% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
92.00% Average
The raw data average (mean) for all the Wanaka TOP 10 Holiday Park face-to-face reviews is 92.00% and is based on 70 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
92.23%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Dom | 10/10 | 33 days | 100% |
| Jason | 9/10 | 278 days | 95% |
| Thom S | 10/10 | 337 days | 94% |
| Carlin Struik | 6/10 | 551 days | 71% |
| Sue Stafford | 10/10 | 643 days | 76% |
| Paulo | 10/10 | 825 days | 61% |
| Les Horn | 10/10 | 856 days | 58% |
| Jack Kerouac | 6/10 | 978 days | 40% |
| Matt Olejniczak | 10/10 | 1009 days | 43% |
| Steve | 10/10 | 1009 days | 43% |
| Laura | 9/10 | 1037 days | 40% |
| Roger Heckly | 10/10 | 1068 days | 38% |
| Mil | 9/10 | 1129 days | 32% |
| Rachel Wilcox | 7/10 | 1190 days | 26% |
| Darrell | 10/10 | 1374 days | 17% |
| Michelle | 10/10 | 1829 days | 5% |
| Jim Henderson | 10/10 | 1890 days | 5% |
| David | 9/10 | 2012 days | 5% |
| Kelly | 9/10 | 2012 days | 5% |
| Luci | 1/10 | 2104 days | 2% |
| Colin Anderson | 10/10 | 2104 days | 4% |
| Ashleigh Lim | 7/10 | 2104 days | 4% |
| Robert Adler | 9/10 | 2104 days | 4% |
| Cam and Jem | 10/10 | 2104 days | 4% |
| Ju | 9/10 | 2133 days | 4% |
| Liz Wade | 9/10 | 2164 days | 4% |
| Leon | 9/10 | 2164 days | 4% |
| Will37 | 8/10 | 2164 days | 4% |
| Tanja Rombey | 10/10 | 2195 days | 4% |
| Elise Cook | 10/10 | 2225 days | 4% |
| Rob G | 10/10 | 2225 days | 4% |
| Slaven Clan | 10/10 | 2256 days | 4% |
| Shannon | 10/10 | 2256 days | 4% |
| Jenn | 10/10 | 2286 days | 4% |
| Andrew Hammond | 9/10 | 2286 days | 4% |
| Allegra | 10/10 | 2409 days | 4% |
| Blazey’s | 10/10 | 2498 days | 4% |
| Maretta | 10/10 | 2590 days | 3% |
| Marieke | 7/10 | 2590 days | 3% |
| Macker | 9/10 | 2590 days | 3% |
| Rob Mellor | 10/10 | 2621 days | 3% |
| helen reeve | 10/10 | 2621 days | 3% |
| Melinda Pyke | 10/10 | 2651 days | 3% |
| Scooper | 9/10 | 2651 days | 3% |
| Rebecca | 10/10 | 2713 days | 3% |
| Sue | 10/10 | 2713 days | 3% |
| J. Chiao | 10/10 | 2774 days | 3% |
| Alexandrah Swann | 9/10 | 2804 days | 3% |
| Candy | 9/10 | 2804 days | 3% |
| Manoch Poungraya | 10/10 | 2804 days | 3% |
| Wendy | 8/10 | 2804 days | 3% |
| S Becker | 9/10 | 2804 days | 3% |
| Matt | 9/10 | 2804 days | 3% |
| PATRICIA S PARKIN | 9/10 | 2835 days | 3% |
| Steve Pickard | 10/10 | 2835 days | 3% |
| Michael Bichlmeier | 3/10 | 2838 days | 2% |
| Nick Cartmell | 8/10 | 2868 days | 2% |
| Claire Hodges | 10/10 | 2873 days | 3% |
| Eversons | 8/10 | 2894 days | 3% |
| Edwin Bos | 10/10 | 2935 days | 3% |
| Joe Barnett | 10/10 | 2938 days | 3% |
| Keith Roberts | 10/10 | 2955 days | 3% |
| Samantha Brewin | 10/10 | 2966 days | 3% |
| Alyssa Tunley | 9/10 | 2969 days | 3% |
| Vanessa Stubbs | 9/10 | 3012 days | 3% |
| CARMERS | 10/10 | 3016 days | 3% |
| Anthony Brooker | 9/10 | 3026 days | 3% |
| Isabel See | 10/10 | 3049 days | 3% |
| Viola Cube | 5/10 | 3063 days | 2% |
| Jonas Heidger | 5/10 | 3084 days | 2% |
| Kirk Lyons | 10/10 | 3093 days | 2% |
| Malai Berg | 10/10 | 3101 days | 2% |
| Teo Hong Wei | 10/10 | 3115 days | 2% |
| Eileen | 10/10 | 3130 days | 2% |
| Brett King | 9/10 | 3139 days | 2% |
| Errol Iaich | 10/10 | 3141 days | 2% |
| Kimmo Kiiski | 10/10 | 3144 days | 2% |
| Janet Pentelow | 10/10 | 3161 days | 2% |
| Artemis | 10/10 | 3165 days | 2% |
| Cissy Wei | 10/10 | 3169 days | 2% |
| Laura Kudo | 10/10 | 3180 days | 2% |
| Michael Eugster | 10/10 | 3200 days | 2% |
| Fabio Flepp | 10/10 | 3206 days | 2% |
| Jesse Kruithoed | 9/10 | 3209 days | 2% |
| John Ginty | 10/10 | 3210 days | 2% |
| Rosanna Leeming | 10/10 | 3215 days | 2% |
| Colin Roberts | 8/10 | 3219 days | 2% |
| Stephanie Hesketh | 10/10 | 3228 days | 2% |
| Suzanne Richmond | 9/10 | 3259 days | 2% |
| Leonie Westerhot | 6/10 | 3276 days | 1% |
| Greg MacFire | 10/10 | 3296 days | 2% |
| David Townsend | 10/10 | 3307 days | 2% |
| Andrew Altman | 10/10 | 3321 days | 2% |
| Sheryl Hicks | 9/10 | 3326 days | 2% |
| Renee Hahnel | 10/10 | 3330 days | 2% |
| James Campbell | 10/10 | 3335 days | 2% |
| Mike Guest | 10/10 | 3339 days | 2% |
| Chris | 7/10 | 3351 days | 2% |
| Derek Drost | 8/10 | 3355 days | 2% |
| Will Hughes | 10/10 | 3409 days | 2% |
| Mikael Torres | 10/10 | 3413 days | 2% |
| Shay | 10/10 | 3443 days | 2% |
| Belinda Clarke | 10/10 | 3478 days | 2% |
| Ian anderton | 10/10 | 3480 days | 2% |
| Kate | 9/10 | 3490 days | 2% |
| María del Carmen Escandell | 10/10 | 3497 days | 2% |
| Erin Polcyn Sailer | 8/10 | 3514 days | 2% |
| Max | 10/10 | 3543 days | 2% |
| Nina Grimaldi | 10/10 | 3625 days | 1% |
| David From Switzerland | 10/10 | 3643 days | 1% |
| Valerie Wee | 7/10 | 3660 days | 1% |
| Julie | 10/10 | 3686 days | 1% |
| Paul Frost | 9/10 | 3697 days | 1% |
| Melissa Darlington | 10/10 | 3699 days | 1% |
| Peter Schultz | 10/10 | 3737 days | 1% |
| Tom Reber | 10/10 | 3765 days | 1% |
| Andreas Knipper | 10/10 | 3771 days | 1% |
| Rawiri johnston | 9/10 | 3839 days | 1% |
| melissa heng | 9/10 | 3900 days | 1% |
| Oliver Pester | 10/10 | 3914 days | 1% |
| Heather Kingston | 10/10 | 3931 days | 1% |
| Mike Gornall | 10/10 | 3931 days | 1% |
| Vincent S. | 9/10 | 3959 days | 1% |
| Jess Rose | 10/10 | 3959 days | 1% |
| Constantin D | 10/10 | 3971 days | 1% |
| Sarah Good | 10/10 | 3974 days | 1% |
| Einar Glommes | 10/10 | 3980 days | 1% |
| Chris Coomber | 10/10 | 3982 days | 1% |
| Manuela | 10/10 | 4017 days | 1% |
| Jam Boggomann | 10/10 | 4017 days | 1% |
| Fanny DeBon | 10/10 | 4019 days | 1% |
| Lorcan Lennon | 8/10 | 4032 days | 1% |
| Hubert Schmid | 10/10 | 4075 days | 0% |
| Charlee Jayne | 10/10 | 4143 days | 0% |
| Fabian Rodriguez | 8/10 | 4204 days | 0% |
| Nikolas Gut | 10/10 | 4263 days | 0% |
| Jeroen Suijlang | 10/10 | 4269 days | 0% |
| Julie Robinson | 8/10 | 4311 days | 0% |
| David Spindler | 9/10 | 4324 days | 0% |
| Gilad Itzkovitz | 9/10 | 4344 days | 0% |
| Anne and Steve Bartlett | 9/10 | 4347 days | 0% |
| Susser | 9/10 | 4348 days | 0% |
| corey young | 10/10 | 4355 days | 0% |
| Rohan Kulatunga | 10/10 | 4355 days | 0% |
| Mick Hanily | 10/10 | 4355 days | 0% |
| Wendy Wilson | 9/10 | 4355 days | 0% |
| Marc Greeve | 8/10 | 4363 days | 0% |
| Philipp Haass | 10/10 | 4364 days | 0% |
| Sally Mortensen | 8/10 | 4386 days | 1% |
| Nicholas Ng | 5/10 | 4386 days | 1% |
| Pokari | 8/10 | 4447 days | 1% |
| Sandy Goh | 9/10 | 4447 days | 1% |
| Nigel & Annie Dale | 9/10 | 4447 days | 1% |
| Team Kim&James | 10/10 | 4508 days | 1% |
| AileenandTrent | 10/10 | 4508 days | 1% |
| I & K Urquhart | 10/10 | 4508 days | 1% |
| Andrew Spooner | 10/10 | 4539 days | 1% |
| Elise Robson | 10/10 | 4569 days | 1% |
| Sven Woelk | 8/10 | 4625 days | 1% |
| Barbara Lee | 10/10 | 4630 days | 1% |
| patrick+ katerina | 10/10 | 4630 days | 1% |
| Raelene Vine | 8/10 | 4661 days | 1% |
| Veronica and Jordi | 9/10 | 4680 days | 1% |
| Michael Nolan | 10/10 | 4689 days | 1% |
| rvonroad | 10/10 | 4720 days | 1% |
| Nikki | 10/10 | 4720 days | 1% |
| Moni Sangoi | 9/10 | 4720 days | 1% |
| brian barran | 10/10 | 4720 days | 1% |
| Christian | 8/10 | 4733 days | 1% |
| Mike Edwards | 9/10 | 4736 days | 1% |
| Margaret and Derek McNeil | 10/10 | 4736 days | 1% |
| Nigel Leighton | 10/10 | 4739 days | 1% |
| James Darren Tennant | 10/10 | 4763 days | 1% |
| David | 9/10 | 4781 days | 1% |
| Paul Kelly | 9/10 | 4842 days | 1% |
| MeganG | 8/10 | 4965 days | 1% |
| ellisking13 | 10/10 | 4995 days | 1% |
| Moni01 | 10/10 | 4995 days | 1% |
| Spanspek | 10/10 | 4995 days | 1% |
| Waldo Andersen | 9/10 | 4995 days | 1% |
| Simon Rawlinson | 9/10 | 5007 days | 1% |
| Norman UK | 8/10 | 5018 days | 1% |
| Hilbert vanEssen | 9/10 | 5023 days | 1% |
| Jaroslav Gajdos | 7/10 | 5029 days | 1% |
| Siegfried Richter | 8/10 | 5036 days | 1% |
| Domroes | 9/10 | 5047 days | 1% |
| Boule_de_gomme | 10/10 | 5055 days | 1% |
| Balonno | 10/10 | 5086 days | 1% |
| dierikx | 4/10 | 5086 days | 1% |
| polzeath | 9/10 | 5086 days | 1% |
| Dorthe | 10/10 | 5118 days | 1% |
| Laura McCusker | 9/10 | 5133 days | 1% |
| techno69 | 10/10 | 5208 days | 1% |
| edmondmenzies | 10/10 | 5270 days | 1% |
| Reed Bell | 9/10 | 5331 days | 1% |
| Rjay | 10/10 | 5331 days | 1% |
| Marc Edwards | 10/10 | 5350 days | 1% |
| Lisa Milton | 10/10 | 5354 days | 1% |
| G Tulloch | 10/10 | 5355 days | 1% |
| camicb | 10/10 | 5361 days | 1% |
| B_and_F_MN | 10/10 | 5361 days | 1% |
| Sinloft | 10/10 | 5361 days | 1% |
| Gordon Agent | 10/10 | 5369 days | 1% |
| Faith Whitcraft | 9/10 | 5369 days | 1% |
| John & Lorraine | 8/10 | 5371 days | 1% |
| Peter Cade | 10/10 | 5375 days | 1% |
| Frank & Ruth | 10/10 | 5376 days | 1% |
| Richard Dudfield | 9/10 | 5378 days | 1% |
| Malcolm McLean | 9/10 | 5382 days | 1% |
| Fabrizio Consolini | 9/10 | 5383 days | 1% |
| Ben Akin-Smith | 9/10 | 5386 days | 1% |
| Kai Eppink | 10/10 | 5390 days | 1% |
| LandJ | 7/10 | 5392 days | 1% |
| Lenny Appel | 9/10 | 5393 days | 1% |
| omlo | 10/10 | 5406 days | 1% |
| John Brand | 10/10 | 5406 days | 1% |
| Ruben and Jetske | 8/10 | 5410 days | 1% |
| Sue Haward | 9/10 | 5415 days | 1% |
| Camper | 10/10 | 5543 days | 1% |
| johannaEmil | 10/10 | 5543 days | 1% |
| blue114 | 10/10 | 5573 days | 1% |
| MVGoldenDawn | 9/10 | 5573 days | 1% |
| nelliekaye | 9/10 | 5573 days | 1% |
| Mary Van | 10/10 | 5573 days | 1% |
| jbchandler | 10/10 | 5696 days | 1% |
| Stuart Smith | 10/10 | 5696 days | 1% |
| Sue S | 9/10 | 5752 days | 1% |
| Paula Martinez | 10/10 | 5760 days | 1% |
| Chris el capitan | 10/10 | 5762 days | 1% |
| Glenn Williamson | 10/10 | 5778 days | 1% |
| David Valentine | 9/10 | 5779 days | 1% |
| Lauren Roney | 10/10 | 5785 days | 1% |
| Ann Grandchamp | 9/10 | 5799 days | 1% |
| Brit_Chick | 10/10 | 5816 days | 1% |
| stacyg | 10/10 | 5816 days | 1% |
| niekv | 10/10 | 5832 days | 1% |
| martint | 10/10 | 5840 days | 1% |
| Chris Bulman | 10/10 | 5858 days | 1% |
| Ruth Kinder | 10/10 | 5908 days | 1% |
| jank | 10/10 | 5938 days | 1% |
| alanvn | 9/10 | 5960 days | 1% |
| MiepS | 9/10 | 6079 days | 1% |
| BryonyS | 10/10 | 6081 days | 1% |
| RogerW | 10/10 | 6081 days | 1% |
| NatasjaV | 9/10 | 6109 days | 1% |
| JimmyK | 9/10 | 6109 days | 1% |
| Gillian | 9/10 | 6111 days | 1% |
| VincentD | 9/10 | 6125 days | 1% |
| Hetty | 9/10 | 6133 days | 1% |
| Cate | 9/10 | 6133 days | 1% |
| Peter | 8/10 | 6134 days | 1% |
| john west | 10/10 | 6159 days | 1% |
Adjustments
Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.
Sample Size Adjustment
No Adjustment
A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Wanaka TOP 10 Holiday Park experience has plenty of reviews and does not meet the criteria for any adjustment.
Recent Reviews Adjustment
-0.31% Adjustment
There may be an adjustment if this experience hasn't received any reviews within the last 42 days. However the Wanaka TOP 10 Holiday Park experience does not meet the criteria for any adjustment.
In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.
The Wanaka TOP 10 Holiday Park experience has been adjusted for 15 days. Adjustments are according to the following table.
| Days | Adjustment |
|---|---|
| … | … |
| 12 | -0.24% |
| 13 | -0.26% |
| 14 | -0.29% |
| 15 | -0.31% |
| 16 | -0.33% |
| 17 | -0.35% |
| 18 | -0.37% |
| … | … |
Balancing Adjustment
0.76% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled customers are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Final Ranking Score
93%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.