Ranking Score Explained

Hi there, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.

The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!

We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?

Below you'll find details around some of the important factors that went into calculating the ranking score for Lake Outlet Holiday Park.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.

Nick Morrison's avatar

Nick Morrison

Rankers owner

Lake Outlet Holiday Park

Valid Reviews

144 Valid Reviews

The Lake Outlet Holiday Park experience has a total of 145 reviews. There are 144 valid reviews that are included when calculating the ranking score and 1 invalid review that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.

Below is the distribution of ratings for the 144 valid reviews:

Rating Count Percentage
10/10 34
24%
9/10 43
30%
8/10 41
28%
7/10 17
12%
6/10 5
3%
5/10 1
1%
4/10 1
1%
3/10 1
1%
2/10 1
1%
1/10 0
0%

84.58% Average

The raw data average (mean) for all the Lake Outlet Holiday Park valid reviews is 84.58% and is based on 144 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.

Face-to-Face Reviews

55 Face-to-Face Reviews

The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.

More about face-to-face reviews

Within the 144 valid reviews, the experience has 55 face-to-face reviews collected during interviews by our team.

Below is the distribution of ratings for the 55 face-to-face reviews:

Rating Count Percentage
10/10 12
22%
9/10 17
31%
8/10 19
35%
7/10 6
11%
6/10 0
0%
5/10 0
0%
4/10 0
0%
3/10 0
0%
2/10 1
2%
1/10 0
0%

85.27% Average

The raw data average (mean) for all the Lake Outlet Holiday Park face-to-face reviews is 85.27% and is based on 55 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.

Weighted Average

79.74%

Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.

Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.

Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.

Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.

Reviewer Rating Age Face-to-Face Weight Relative Weight
Kiwi 7/10 168 days 95.53 100%
taela_phillips@hotmail.com 6/10 168 days 95.53 100%
Liz 9/10 168 days 95.53 100%
Samantha H. 9/10 199 days 93.72 98%
Jolanda 10/10 260 days 89.29 93%
Kenza 8/10 260 days 89.29 93%
Annika Schmitt 5/10 474 days 64.4 67%
S Weslake 8/10 474 days 64.4 67%
Clara Rawlings 10/10 490 days 61.95 64%
Manon Moreno 2/10 524 days true 61.01 63%
Tay Dao Han 8/10 547 days 52.59 54%
Paul and Paula 9/10 569 days 48.84 50%
Grainne Phelan 6/10 819 days 17.07 16%
Nikolaj Lambertsen 10/10 836 days 15.63 15%
Kerry Lee 9/10 838 days 15.47 15%
Nikki K 10/10 839 days 15.39 15%
Jason Perks 9/10 845 days 14.9 14%
Joe Hopkins 6/10 896 days 11.28 10%
Roeland Driessen 8/10 898 days 11.15 10%
Rebecca Lindsey 7/10 898 days 11.15 10%
Martine Baars 8/10 902 days 10.9 10%
Daniel Bross 9/10 940 days 8.81 8%
Liam Stace 7/10 959 days 7.93 7%
Joanne Woo 7/10 959 days 7.93 7%
Michelle Klein 9/10 990 days 6.75 5%
Sachiko 7/10 1033 days 5.61 4%
Stuart Jeffrey 8/10 1051 days 5.31 4%
Abigail Ang 9/10 1112 days 4.98 4%
Andrik 7/10 1170 days 4.9 3%
Kristine Hornblow 9/10 1173 days 4.89 3%
David Elliott 7/10 1173 days 4.89 3%
Christian Gosslar 8/10 1173 days 4.89 3%
Sharon 7/10 1185 days 4.88 3%
jay 9/10 1204 days 4.85 3%
Estelle Daniel 8/10 1206 days 4.85 3%
Gilles Andrieu 7/10 1214 days 4.84 3%
Blake Boles 10/10 1233 days 4.81 3%
Jacqui Hutchins 10/10 1243 days 4.8 3%
Glinys Weller 7/10 1250 days 4.79 3%
Jennifer Northey 8/10 1264 days 4.77 3%
Charlotte Demasieres 8/10 1264 days 4.77 3%
Rujing Lu 8/10 1264 days 4.77 3%
Christy Stead 9/10 1266 days 4.77 3%
Richard Kirby 9/10 1295 days 4.73 3%
Chiara Leto 9/10 1295 days 4.73 3%
Michael 9/10 1329 days 4.68 3%
Karmen Bond 10/10 1353 days 4.65 3%
Raj chittoo 9/10 1356 days 4.64 3%
Aaron Soh 8/10 1368 days 4.63 3%
Pamela Ide 10/10 1386 days 4.6 3%
Ceri Davies 10/10 1401 days 4.58 3%
Yvonne Wu 8/10 1509 days 4.43 3%
Chris Read 8/10 1514 days 4.43 3%
Tomáš Bžatek 6/10 1540 days 4.39 3%
Christop Grepper 8/10 1557 days true 5.24 4%
Regula Hammer 8/10 1557 days true 5.24 4%
Julia 8/10 1570 days 4.35 3%
Christine Andersen 10/10 1570 days 4.35 3%
Averil Brown 9/10 1595 days 4.32 3%
Helen P 10/10 1610 days 4.29 3%
Rebecca Weight 9/10 1621 days 4.28 3%
Steve 9/10 1628 days 4.27 3%
Ang and Scott Jermyn 7/10 1629 days 4.27 3%
Tanneke Lyppens 10/10 1635 days 4.26 3%
Sidney Stokkers 8/10 1690 days 4.18 3%
Cynthia Campbell 10/10 1843 days 3.98 2%
Lindsay Berquist 8/10 1874 days 3.93 2%
Gillian Scott 9/10 1933 days 3.85 2%
Jason MacLeod 9/10 1935 days 3.85 2%
Brita Topp 9/10 1935 days 3.85 2%
Eva-Maria Krueger 8/10 1935 days 3.85 2%
Henrik Suefke 10/10 1957 days true 4.58 3%
Julia Kallenbach 10/10 1980 days true 4.55 3%
Flo Sexton 10/10 1993 days true 4.52 3%
Gill Odell 9/10 1994 days 3.77 2%
Sharon Liberman 10/10 1994 days 3.77 2%
K. H. 10/10 2025 days 3.73 2%
Jonathan 8/10 2086 days 3.64 2%
Stefan B 10/10 2208 days 3.48 2%
MadeinNewZealand 10/10 2239 days 3.43 2%
M Morgan 6/10 2269 days 3.39 2%
Lea Scheuvens 9/10 2290 days true 4.04 3%
Toomas Viilus 7/10 2296 days true 4.03 3%
Maarja 8/10 2296 days true 4.03 3%
Chantal Mortel 8/10 2305 days true 4.01 3%
Petterogmona 9/10 2359 days 3.27 2%
rich kiimmii 9/10 2359 days 3.27 2%
Barbara Lee 4/10 2359 days 3.04 1%
vtjm 9/10 2359 days 3.27 2%
Tane Brown 9/10 2359 days 3.27 2%
Ted Pointing 8/10 2359 days 3.27 2%
Marjo Cousijn 9/10 2407 days true 3.84 2%
timbo81 10/10 2451 days 3.14 2%
suzan107 10/10 2634 days 2.89 1%
Dovis Heinemann 10/10 2649 days true 3.45 2%
sidcupjon 8/10 2665 days 2.85 1%
Mike & Julia Stone 9/10 2670 days true 3.41 2%
John Hughes 7/10 2686 days true 3.38 2%
Des & Ann Bidwell 7/10 2689 days true 3.38 2%
Carel 7/10 2691 days true 3.38 2%
Josh 9/10 2768 days true 3.25 2%
bushman 3/10 2786 days 2.44 1%
Ken Talan 10/10 2996 days true 2.88 1%
cassie 10/10 3000 days 2.39 1%
Sebastian Wiesinger 10/10 3011 days true 2.85 1%
Helen Evans 9/10 3014 days true 2.85 1%
Oppenoorth 9/10 3019 days true 2.84 1%
Michael Long 9/10 3024 days true 2.83 1%
henriket 10/10 3025 days true 2.83 1%
Laurent Michon 9/10 3029 days true 2.82 1%
Simon Vickers 9/10 3030 days true 2.82 1%
Ini & Cees 8/10 3033 days true 2.81 1%
Cesar 8/10 3036 days true 2.81 1%
Jennie McIver 10/10 3046 days true 2.79 1%
Rolf Homeyer 8/10 3050 days true 2.79 1%
Echst Daniela 10/10 3054 days true 2.78 1%
MrsB 10/10 3059 days 2.31 1%
chrissie2011 10/10 3090 days 2.27 1%
Chris 8/10 3309 days true 2.36 1%
Sabine 8/10 3309 days true 2.36 1%
rinusm 8/10 3332 days true 2.32 1%
saraswitzer 9/10 3365 days true 2.27 1%
Peter G 8/10 3390 days true 2.23 1%
Chris Helms 8/10 3390 days true 2.23 1%
Tony Geens 8/10 3397 days true 2.22 1%
Kaddi & Grego 8/10 3397 days true 2.22 1%
Nicky and Andy Prescott 8/10 3398 days true 2.21 1%
Matthiis & Femke 7/10 3403 days true 2.21 1%
Thirza & Roeland 9/10 3403 days true 2.21 1%
M Sicard 9/10 3406 days true 2.2 1%
Mathias 10/10 3411 days true 2.19 1%
Jamie 8/10 3416 days true 2.18 1%
Bouwma 8/10 3417 days true 2.18 1%
Paul 9/10 3420 days true 2.18 1%
Pauline Morritt 8/10 3422 days true 2.17 1%
Stephanie K 9/10 3437 days true 2.15 1%
Conor Coyle 7/10 3441 days true 2.14 1%
chumfft 8/10 3455 days 1.77 0%
martinab 10/10 3470 days true 2.1 0%
Alan Riley 9/10 3498 days true 2.05 0%
Ann Riley 10/10 3498 days true 2.05 0%
NicolaW 9/10 3722 days true 1.68 0%
Philipp 9/10 3730 days true 1.67 0%
Heide 8/10 3733 days true 1.66 0%

Adjustments

Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.

Sample Size Adjustment

No Adjustment

A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Lake Outlet Holiday Park experience has plenty of reviews and does not meet the criteria for any adjustment.

Recent Reviews Adjustment

-2.66% Adjustment

There may be an adjustment if an experience hasn't received any reviews within the last 60 days. However the Lake Outlet Holiday Park experience does not meet the criteria for any adjustment.

In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 364 days.

The Lake Outlet Holiday Park experience has been adjusted for 133 days. Adjustments are according to the following table.

Days Adjustment
130 -2.60%
131 -2.62%
132 -2.64%
133 -2.66%
134 -2.68%
135 -2.70%
136 -2.72%

Final Ranking Score

77%

The final ranking score once adjustments and rounding has been applied. This value is cached and recalculated each day. Therefore it may not be precisely accurate based on the other values presented.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz.

Love Christchurch