Ranking Score Explained

Hi there, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.

The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!

We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?

Below you'll find details around some of the important factors that went into calculating the ranking score for Lake Outlet Holiday Park.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.

Nick Morrison's avatar

Nick Morrison

Rankers owner

Lake Outlet Holiday Park

Valid Reviews

144 Valid Reviews

The Lake Outlet Holiday Park experience has a total of 145 reviews. There are 144 valid reviews that are included when calculating the ranking score and 1 invalid review that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.

Below is the distribution of ratings for the 144 valid reviews:

Rating Count Percentage
10/10 34
24%
9/10 43
30%
8/10 41
28%
7/10 17
12%
6/10 5
3%
5/10 1
1%
4/10 1
1%
3/10 1
1%
2/10 1
1%
1/10 0
0%

84.58% Average

The raw data average (mean) for all the Lake Outlet Holiday Park valid reviews is 84.58% and is based on 144 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.

Face-to-Face Reviews

55 Face-to-Face Reviews

The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.

More about face-to-face reviews

Within the 144 valid reviews, the experience has 55 face-to-face reviews collected during interviews by our team.

Below is the distribution of ratings for the 55 face-to-face reviews:

Rating Count Percentage
10/10 12
22%
9/10 17
31%
8/10 19
35%
7/10 6
11%
6/10 0
0%
5/10 0
0%
4/10 0
0%
3/10 0
0%
2/10 1
2%
1/10 0
0%

85.27% Average

The raw data average (mean) for all the Lake Outlet Holiday Park face-to-face reviews is 85.27% and is based on 55 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.

Weighted Average

79.55%

Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.

Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.

Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.

Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.

Reviewer Rating Age Face-to-Face Weight Relative Weight
Kiwi 7/10 115 days 97.9 100%
taela_phillips@hotmail.com 6/10 115 days 97.9 100%
Liz 9/10 115 days 97.9 100%
Samantha H. 9/10 146 days 96.62 99%
Jolanda 10/10 207 days 93.21 95%
Kenza 8/10 207 days 93.21 95%
Annika Schmitt 5/10 421 days 71.91 73%
S Weslake 8/10 421 days 71.91 73%
Clara Rawlings 10/10 437 days 69.74 71%
Manon Moreno 2/10 471 days true 70.03 71%
Tay Dao Han 8/10 494 days 61.33 62%
Paul and Paula 9/10 516 days 57.81 58%
Grainne Phelan 6/10 766 days 22.15 21%
Nikolaj Lambertsen 10/10 783 days 20.43 19%
Kerry Lee 9/10 785 days 20.23 19%
Nikki K 10/10 785 days 20.23 19%
Jason Perks 9/10 792 days 19.55 19%
Joe Hopkins 6/10 843 days 15.06 14%
Roeland Driessen 8/10 844 days 14.98 14%
Rebecca Lindsey 7/10 844 days 14.98 14%
Martine Baars 8/10 849 days 14.59 13%
Daniel Bross 9/10 887 days 11.86 11%
Liam Stace 7/10 905 days 10.72 9%
Joanne Woo 7/10 905 days 10.72 9%
Michelle Klein 9/10 936 days 9.01 8%
Sachiko 7/10 980 days 7.1 6%
Stuart Jeffrey 8/10 997 days 6.52 5%
Abigail Ang 9/10 1058 days 5.22 4%
Andrik 7/10 1117 days 4.97 3%
Kristine Hornblow 9/10 1119 days 4.97 3%
David Elliott 7/10 1119 days 4.97 3%
Christian Gosslar 8/10 1119 days 4.97 3%
Sharon 7/10 1132 days 4.95 3%
jay 9/10 1150 days 4.92 3%
Estelle Daniel 8/10 1153 days 4.92 3%
Gilles Andrieu 7/10 1161 days 4.91 3%
Blake Boles 10/10 1179 days 4.88 3%
Jacqui Hutchins 10/10 1190 days 4.87 3%
Glinys Weller 7/10 1197 days 4.86 3%
Jennifer Northey 8/10 1210 days 4.84 3%
Charlotte Demasieres 8/10 1211 days 4.84 3%
Rujing Lu 8/10 1211 days 4.84 3%
Christy Stead 9/10 1213 days 4.84 3%
Richard Kirby 9/10 1241 days 4.8 3%
Chiara Leto 9/10 1241 days 4.8 3%
Michael 9/10 1276 days 4.75 3%
Karmen Bond 10/10 1300 days 4.72 3%
Raj chittoo 9/10 1302 days 4.72 3%
Aaron Soh 8/10 1315 days 4.7 3%
Pamela Ide 10/10 1333 days 4.67 3%
Ceri Davies 10/10 1348 days 4.65 3%
Yvonne Wu 8/10 1455 days 4.51 3%
Chris Read 8/10 1461 days 4.5 3%
Tomáš Bžatek 6/10 1487 days 4.46 3%
Christop Grepper 8/10 1504 days true 5.33 4%
Regula Hammer 8/10 1504 days true 5.33 4%
Julia 8/10 1516 days 4.42 3%
Christine Andersen 10/10 1516 days 4.42 3%
Averil Brown 9/10 1542 days 4.39 3%
Helen P 10/10 1557 days 4.37 3%
Rebecca Weight 9/10 1568 days 4.35 3%
Steve 9/10 1575 days 4.34 3%
Ang and Scott Jermyn 7/10 1576 days 4.34 3%
Tanneke Lyppens 10/10 1582 days 4.33 3%
Sidney Stokkers 8/10 1636 days 4.26 3%
Cynthia Campbell 10/10 1790 days 4.05 2%
Lindsay Berquist 8/10 1821 days 4.01 2%
Gillian Scott 9/10 1880 days 3.92 2%
Jason MacLeod 9/10 1882 days 3.92 2%
Brita Topp 9/10 1882 days 3.92 2%
Eva-Maria Krueger 8/10 1882 days 3.92 2%
Henrik Suefke 10/10 1904 days true 4.67 3%
Julia Kallenbach 10/10 1927 days true 4.63 3%
Flo Sexton 10/10 1940 days true 4.61 3%
Gill Odell 9/10 1941 days 3.84 2%
Sharon Liberman 10/10 1941 days 3.84 2%
K. H. 10/10 1972 days 3.8 2%
Jonathan 8/10 2033 days 3.72 2%
Stefan B 10/10 2155 days 3.55 2%
MadeinNewZealand 10/10 2186 days 3.51 2%
M Morgan 6/10 2216 days 3.46 2%
Lea Scheuvens 9/10 2237 days true 4.12 2%
Toomas Viilus 7/10 2243 days true 4.11 2%
Maarja 8/10 2243 days true 4.11 2%
Chantal Mortel 8/10 2252 days true 4.1 2%
Petterogmona 9/10 2306 days 3.34 2%
rich kiimmii 9/10 2306 days 3.34 2%
Barbara Lee 4/10 2306 days 3.11 1%
vtjm 9/10 2306 days 3.34 2%
Tane Brown 9/10 2306 days 3.34 2%
Ted Pointing 8/10 2306 days 3.34 2%
Marjo Cousijn 9/10 2354 days true 3.93 2%
timbo81 10/10 2398 days 3.22 2%
suzan107 10/10 2581 days 2.96 1%
Dovis Heinemann 10/10 2596 days true 3.53 2%
sidcupjon 8/10 2612 days 2.92 1%
Mike & Julia Stone 9/10 2617 days true 3.5 2%
John Hughes 7/10 2633 days true 3.47 2%
Des & Ann Bidwell 7/10 2636 days true 3.47 2%
Carel 7/10 2638 days true 3.46 2%
Josh 9/10 2715 days true 3.34 2%
bushman 3/10 2733 days 2.51 1%
Ken Talan 10/10 2943 days true 2.96 1%
cassie 10/10 2947 days 2.46 1%
Sebastian Wiesinger 10/10 2958 days true 2.94 1%
Helen Evans 9/10 2961 days true 2.93 1%
Oppenoorth 9/10 2966 days true 2.92 1%
Michael Long 9/10 2971 days true 2.92 1%
henriket 10/10 2972 days true 2.91 1%
Laurent Michon 9/10 2976 days true 2.91 1%
Simon Vickers 9/10 2977 days true 2.91 1%
Ini & Cees 8/10 2980 days true 2.9 1%
Cesar 8/10 2983 days true 2.9 1%
Jennie McIver 10/10 2993 days true 2.88 1%
Rolf Homeyer 8/10 2997 days true 2.87 1%
Echst Daniela 10/10 3001 days true 2.87 1%
MrsB 10/10 3006 days 2.38 1%
chrissie2011 10/10 3037 days 2.34 1%
Chris 8/10 3256 days true 2.45 1%
Sabine 8/10 3256 days true 2.45 1%
rinusm 8/10 3279 days true 2.41 1%
saraswitzer 9/10 3312 days true 2.36 1%
Peter G 8/10 3337 days true 2.31 1%
Chris Helms 8/10 3337 days true 2.31 1%
Tony Geens 8/10 3344 days true 2.3 1%
Kaddi & Grego 8/10 3344 days true 2.3 1%
Nicky and Andy Prescott 8/10 3345 days true 2.3 1%
Matthiis & Femke 7/10 3350 days true 2.29 1%
Thirza & Roeland 9/10 3350 days true 2.29 1%
M Sicard 9/10 3353 days true 2.29 1%
Mathias 10/10 3358 days true 2.28 1%
Jamie 8/10 3363 days true 2.27 1%
Bouwma 8/10 3364 days true 2.27 1%
Paul 9/10 3367 days true 2.27 1%
Pauline Morritt 8/10 3369 days true 2.26 1%
Stephanie K 9/10 3384 days true 2.24 1%
Conor Coyle 7/10 3388 days true 2.23 0%
chumfft 8/10 3402 days 1.84 0%
martinab 10/10 3417 days true 2.18 0%
Alan Riley 9/10 3445 days true 2.14 0%
Ann Riley 10/10 3445 days true 2.14 0%
NicolaW 9/10 3669 days true 1.77 0%
Philipp 9/10 3677 days true 1.76 0%
Heide 8/10 3680 days true 1.75 0%

Adjustments

Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.

Sample Size Adjustment

No Adjustment

A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Lake Outlet Holiday Park experience has plenty of reviews and does not meet the criteria for any adjustment.

Recent Reviews Adjustment

-1.60% Adjustment

There may be an adjustment if an experience hasn't received any reviews within the last 60 days. However the Lake Outlet Holiday Park experience does not meet the criteria for any adjustment.

In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 364 days.

The Lake Outlet Holiday Park experience has been adjusted for 80 days. Adjustments are according to the following table.

Days Adjustment
77 -1.54%
78 -1.56%
79 -1.58%
80 -1.60%
81 -1.62%
82 -1.64%
83 -1.66%

Final Ranking Score

78%

The final ranking score once adjustments and rounding has been applied. This value is cached and recalculated each day. Therefore it may not be precisely accurate based on the other values presented.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz.

Love Christchurch