Hey, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Hampshire Holiday Park Wanaka.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Hampshire Holiday Park Wanaka
Valid Reviews
153 Valid Reviews
The Hampshire Holiday Park Wanaka experience has a total of 156 reviews. There are 153 valid reviews that are included when calculating the ranking score and 3 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 153 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 25 |
|
16% |
| 9/10 | 29 |
|
19% |
| 8/10 | 36 |
|
24% |
| 7/10 | 19 |
|
12% |
| 6/10 | 20 |
|
13% |
| 5/10 | 13 |
|
8% |
| 4/10 | 4 |
|
3% |
| 3/10 | 2 |
|
1% |
| 2/10 | 1 |
|
1% |
| 1/10 | 4 |
|
3% |
74.84% Average
The raw data average (mean) for all the Hampshire Holiday Park Wanaka valid reviews is 74.84% and is based on 153 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
34 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 153 valid reviews, the experience has 34 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 34 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 2 |
|
6% |
| 9/10 | 3 |
|
9% |
| 8/10 | 7 |
|
21% |
| 7/10 | 2 |
|
6% |
| 6/10 | 7 |
|
21% |
| 5/10 | 7 |
|
21% |
| 4/10 | 2 |
|
6% |
| 3/10 | 0 |
|
0% |
| 2/10 | 1 |
|
3% |
| 1/10 | 3 |
|
9% |
60.88% Average
The raw data average (mean) for all the Hampshire Holiday Park Wanaka face-to-face reviews is 60.88% and is based on 34 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
84.95%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Vera | 9/10 | 69 days | 100% |
| Rory M | 8/10 | 69 days | 99% |
| Rich | 9/10 | 130 days | 99% |
| BP | 10/10 | 161 days | 100% |
| Shaun | 8/10 | 311 days | 94% |
| Thom S | 8/10 | 342 days | 93% |
| Diane n Dave | 10/10 | 342 days | 95% |
| Lynda k | 8/10 | 342 days | 93% |
| Anne | 6/10 | 342 days | 81% |
| Dean | 10/10 | 495 days | 87% |
| Mike Fricker | 9/10 | 617 days | 78% |
| Hannah | 10/10 | 617 days | 79% |
| Jorian | 6/10 | 648 days | 66% |
| Lou | 10/10 | 677 days | 75% |
| Tal Tal | 10/10 | 708 days | 72% |
| Donna Harbidge | 9/10 | 830 days | 61% |
| Charlie | 9/10 | 861 days | 58% |
| Henry | 9/10 | 892 days | 55% |
| Amy Catley | 6/10 | 953 days | 42% |
| FitzHanss | 10/10 | 1014 days | 43% |
| Lieke | 4/10 | 1042 days | 26% |
| Ju | 4/10 | 1042 days | 26% |
| Alexandra | 9/10 | 1073 days | 37% |
| Aiden | 6/10 | 1073 days | 32% |
| Julia | 9/10 | 1073 days | 37% |
| RR | 9/10 | 1104 days | 35% |
| Sophie | 8/10 | 1104 days | 34% |
| Amel | 10/10 | 1104 days | 35% |
| Julia | 9/10 | 1104 days | 35% |
| Evan | 8/10 | 1134 days | 32% |
| Marcus | 3/10 | 1134 days | 18% |
| Rebecca Woodbridge | 8/10 | 1134 days | 32% |
| Eoin from Ireland | 10/10 | 1165 days | 30% |
| Hannah and Matthew | 7/10 | 1226 days | 24% |
| Justin | 10/10 | 1438 days | 14% |
| Wayne | 10/10 | 1530 days | 10% |
| Karthik | 10/10 | 1713 days | 6% |
| Thomas neil | 9/10 | 1744 days | 5% |
| Ange | 10/10 | 1803 days | 5% |
| Rach | 8/10 | 1864 days | 5% |
| Grace | 10/10 | 1864 days | 5% |
| JS | 8/10 | 1925 days | 5% |
| Jed Barnett | 10/10 | 2138 days | 4% |
| Clauds | 9/10 | 2138 days | 4% |
| Amanda | 8/10 | 2169 days | 4% |
| Fran | 9/10 | 2200 days | 4% |
| Sheri | 10/10 | 2230 days | 4% |
| Linda QLD | 9/10 | 2383 days | 4% |
| Lisanne | 7/10 | 2444 days | 4% |
| Beth | 9/10 | 2475 days | 4% |
| John | 3/10 | 2475 days | 2% |
| Michi | 9/10 | 2475 days | 4% |
| Jacqui | 8/10 | 2534 days | 4% |
| Inna | 10/10 | 2534 days | 4% |
| Tac | 9/10 | 2534 days | 4% |
| Anwang | 7/10 | 2565 days | 3% |
| Juraj | 7/10 | 2565 days | 3% |
| Kelsie | 9/10 | 2595 days | 3% |
| Nifty | 8/10 | 2595 days | 3% |
| Violet Murphy | 5/10 | 2626 days | 3% |
| Philip Page | 7/10 | 2626 days | 3% |
| Mike Fricker | 9/10 | 2626 days | 3% |
| Adva Cohen | 1/10 | 2656 days | 1% |
| Rachel | 8/10 | 2656 days | 3% |
| Holly Bartholomew | 7/10 | 2656 days | 3% |
| Cassie | 8/10 | 2656 days | 3% |
| Andres | 10/10 | 2687 days | 3% |
| Abu Samah Harun | 10/10 | 2718 days | 3% |
| Bex & Jake | 9/10 | 2779 days | 3% |
| Nathaniel Bond | 9/10 | 2838 days | 2% |
| Nicky Edwards | 9/10 | 2853 days | 3% |
| Hanneke van Dijk | 6/10 | 2873 days | 2% |
| Rogier van de Wiel | 8/10 | 2879 days | 3% |
| Helen Bond | 10/10 | 2899 days | 3% |
| Leong Mee Yee | 8/10 | 2901 days | 3% |
| Meijerelske | 9/10 | 2905 days | 3% |
| Laura Meelynn | 8/10 | 2929 days | 3% |
| Joe Trigg | 8/10 | 2971 days | 3% |
| Jenna Neivandt | 10/10 | 3011 days | 3% |
| Jozef Pinkerton | 6/10 | 3011 days | 2% |
| c mccabe | 8/10 | 3043 days | 3% |
| Chloe Watson | 8/10 | 3076 days | 2% |
| Duncan | 7/10 | 3128 days | 2% |
| Marc Lambert | 5/10 | 3180 days | 2% |
| Renard D | 5/10 | 3208 days | 2% |
| Daniel Andersson | 8/10 | 3232 days | 2% |
| Victoria Strong | 8/10 | 3262 days | 2% |
| David Townsend | 6/10 | 3313 days | 2% |
| Alicia McCormick | 6/10 | 3439 days | 2% |
| W Donovan | 8/10 | 3515 days | 2% |
| Wayne Jeskie | 5/10 | 3526 days | 1% |
| phillip dudman | 7/10 | 3526 days | 2% |
| Sara Dimnik | 7/10 | 3552 days | 1% |
| Sean Stevens | 8/10 | 3571 days | 2% |
| Corina Sima | 8/10 | 3577 days | 2% |
| Perrine Pilate | 8/10 | 3588 days | 2% |
| Helen James | 6/10 | 3600 days | 1% |
| Alex Macdonald | 6/10 | 3630 days | 1% |
| Harriet Bramley | 7/10 | 3755 days | 1% |
| Mitchell Henderson | 6/10 | 3781 days | 1% |
| Amy Steiger | 7/10 | 3783 days | 1% |
| Shelley | 5/10 | 3806 days | 1% |
| Nicole | 6/10 | 3851 days | 1% |
| Alistair Millward | 7/10 | 3932 days | 1% |
| Sam Smith | 5/10 | 3936 days | 1% |
| Adam Wight | 6/10 | 3938 days | 1% |
| Sebastiaan Kemperman | 6/10 | 3950 days | 1% |
| Wilma Senior | 7/10 | 3964 days | 1% |
| Stefanie Feldman | 7/10 | 3983 days | 1% |
| Rebecca Weight | 8/10 | 3987 days | 1% |
| Alexis Leneveu | 10/10 | 4002 days | 1% |
| Viki Ziemba | 9/10 | 4019 days | 1% |
| Bert Snel | 9/10 | 4056 days | 1% |
| Claudia | 10/10 | 4117 days | 0% |
| Ane Didriksen | 6/10 | 4267 days | 0% |
| Iris Anette Berger | 6/10 | 4267 days | 0% |
| Mike Fricker | 9/10 | 4270 days | 0% |
| JoMary Smith | 7/10 | 4329 days | 0% |
| catherine welsh | 6/10 | 4360 days | 0% |
| andrewmh | 8/10 | 4391 days | 1% |
| PipandJon | 8/10 | 4421 days | 1% |
| Jitka Krejcova | 10/10 | 4652 days | 1% |
| Bertiethebus | 7/10 | 4666 days | 1% |
| Patrycja Polakowska | 9/10 | 4676 days | 1% |
| Peter & Kate Carmichael | 8/10 | 5042 days | 1% |
| Aoife Lillis | 9/10 | 5048 days | 1% |
| G Tulloch | 1/10 | 5360 days | 0% |
| Sally Reeves | 1/10 | 5376 days | 0% |
| Hanggi | 10/10 | 5377 days | 1% |
| Julie | 5/10 | 5379 days | 1% |
| Alex | 7/10 | 5384 days | 1% |
| Eddie Stevens | 5/10 | 5391 days | 1% |
| Claudia Vermeer | 8/10 | 5411 days | 1% |
| Gillian de Vries | 6/10 | 5418 days | 1% |
| dollimyxture | 7/10 | 5487 days | 1% |
| Polil | 5/10 | 5748 days | 1% |
| Marcus Kippner | 8/10 | 5753 days | 1% |
| Barbara & Sven | 5/10 | 5764 days | 1% |
| Rolf X | 6/10 | 5772 days | 1% |
| Schygulla | 8/10 | 5782 days | 1% |
| Sinjc Grude | 8/10 | 5787 days | 1% |
| Lorena | 9/10 | 5790 days | 1% |
| Ross & Catherine Litherland | 2/10 | 5803 days | 0% |
| asselman | 4/10 | 5837 days | 0% |
| Decuq | 5/10 | 5863 days | 1% |
| paulandcathy | 5/10 | 5907 days | 1% |
| Kelly | 5/10 | 6007 days | 1% |
| OliverG1 | 8/10 | 6084 days | 1% |
| JoR | 4/10 | 6084 days | 0% |
| Vivien Williams | 1/10 | 6114 days | 0% |
| MetteK | 8/10 | 6130 days | 1% |
| Lucas | 6/10 | 6139 days | 1% |
| Frank | 7/10 | 6139 days | 1% |
Adjustments
Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.
Sample Size Adjustment
No Adjustment
A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Hampshire Holiday Park Wanaka experience has plenty of reviews and does not meet the criteria for any adjustment.
Recent Reviews Adjustment
-0.67% Adjustment
There may be an adjustment if this experience hasn't received any reviews within the last 42 days. However the Hampshire Holiday Park Wanaka experience does not meet the criteria for any adjustment.
In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.
The Hampshire Holiday Park Wanaka experience has been adjusted for 33 days. Adjustments are according to the following table.
| Days | Adjustment |
|---|---|
| … | … |
| 30 | -0.61% |
| 31 | -0.63% |
| 32 | -0.65% |
| 33 | -0.67% |
| 34 | -0.69% |
| 35 | -0.71% |
| 36 | -0.73% |
| … | … |
Balancing Adjustment
1.97% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled customers are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Final Ranking Score
86%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.