G'day, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Hampshire Holiday Park Wanaka.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Hampshire Holiday Park Wanaka
Valid Reviews
153 Valid Reviews
The Hampshire Holiday Park Wanaka experience has a total of 156 reviews. There are 153 valid reviews that are included when calculating the ranking score and 3 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 153 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 25 |
|
16% |
| 9/10 | 29 |
|
19% |
| 8/10 | 36 |
|
24% |
| 7/10 | 19 |
|
12% |
| 6/10 | 20 |
|
13% |
| 5/10 | 13 |
|
8% |
| 4/10 | 4 |
|
3% |
| 3/10 | 2 |
|
1% |
| 2/10 | 1 |
|
1% |
| 1/10 | 4 |
|
3% |
74.84% Average
The raw data average (mean) for all the Hampshire Holiday Park Wanaka valid reviews is 74.84% and is based on 153 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
34 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 153 valid reviews, the experience has 34 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 34 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 2 |
|
6% |
| 9/10 | 3 |
|
9% |
| 8/10 | 7 |
|
21% |
| 7/10 | 2 |
|
6% |
| 6/10 | 7 |
|
21% |
| 5/10 | 7 |
|
21% |
| 4/10 | 2 |
|
6% |
| 3/10 | 0 |
|
0% |
| 2/10 | 1 |
|
3% |
| 1/10 | 3 |
|
9% |
60.88% Average
The raw data average (mean) for all the Hampshire Holiday Park Wanaka face-to-face reviews is 60.88% and is based on 34 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
84.96%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Vera | 9/10 | 80 days | 100% |
| Rory M | 8/10 | 80 days | 99% |
| Rich | 9/10 | 141 days | 99% |
| BP | 10/10 | 172 days | 100% |
| Shaun | 8/10 | 322 days | 93% |
| Thom S | 8/10 | 353 days | 92% |
| Diane n Dave | 10/10 | 353 days | 94% |
| Lynda k | 8/10 | 353 days | 92% |
| Anne | 6/10 | 353 days | 81% |
| Dean | 10/10 | 506 days | 87% |
| Mike Fricker | 9/10 | 628 days | 78% |
| Hannah | 10/10 | 628 days | 79% |
| Jorian | 6/10 | 659 days | 66% |
| Lou | 10/10 | 688 days | 74% |
| Tal Tal | 10/10 | 719 days | 71% |
| Donna Harbidge | 9/10 | 841 days | 60% |
| Charlie | 9/10 | 872 days | 57% |
| Henry | 9/10 | 903 days | 54% |
| Amy Catley | 6/10 | 964 days | 41% |
| FitzHanss | 10/10 | 1025 days | 42% |
| Lieke | 4/10 | 1053 days | 26% |
| Ju | 4/10 | 1053 days | 26% |
| Alexandra | 9/10 | 1084 days | 36% |
| Aiden | 6/10 | 1084 days | 32% |
| Julia | 9/10 | 1084 days | 36% |
| RR | 9/10 | 1115 days | 34% |
| Sophie | 8/10 | 1115 days | 34% |
| Amel | 10/10 | 1115 days | 34% |
| Julia | 9/10 | 1115 days | 34% |
| Evan | 8/10 | 1145 days | 31% |
| Marcus | 3/10 | 1145 days | 17% |
| Rebecca Woodbridge | 8/10 | 1145 days | 31% |
| Eoin from Ireland | 10/10 | 1176 days | 29% |
| Hannah and Matthew | 7/10 | 1237 days | 23% |
| Justin | 10/10 | 1449 days | 13% |
| Wayne | 10/10 | 1541 days | 10% |
| Karthik | 10/10 | 1724 days | 6% |
| Thomas neil | 9/10 | 1755 days | 5% |
| Ange | 10/10 | 1814 days | 5% |
| Rach | 8/10 | 1875 days | 5% |
| Grace | 10/10 | 1875 days | 5% |
| JS | 8/10 | 1936 days | 5% |
| Jed Barnett | 10/10 | 2149 days | 4% |
| Clauds | 9/10 | 2149 days | 4% |
| Amanda | 8/10 | 2180 days | 4% |
| Fran | 9/10 | 2211 days | 4% |
| Sheri | 10/10 | 2241 days | 4% |
| Linda QLD | 9/10 | 2394 days | 4% |
| Lisanne | 7/10 | 2455 days | 4% |
| Beth | 9/10 | 2486 days | 4% |
| John | 3/10 | 2486 days | 2% |
| Michi | 9/10 | 2486 days | 4% |
| Jacqui | 8/10 | 2545 days | 4% |
| Inna | 10/10 | 2545 days | 4% |
| Tac | 9/10 | 2545 days | 4% |
| Anwang | 7/10 | 2576 days | 3% |
| Juraj | 7/10 | 2576 days | 3% |
| Kelsie | 9/10 | 2606 days | 3% |
| Nifty | 8/10 | 2606 days | 3% |
| Violet Murphy | 5/10 | 2637 days | 3% |
| Philip Page | 7/10 | 2637 days | 3% |
| Mike Fricker | 9/10 | 2637 days | 3% |
| Adva Cohen | 1/10 | 2667 days | 1% |
| Rachel | 8/10 | 2667 days | 3% |
| Holly Bartholomew | 7/10 | 2667 days | 3% |
| Cassie | 8/10 | 2667 days | 3% |
| Andres | 10/10 | 2698 days | 3% |
| Abu Samah Harun | 10/10 | 2729 days | 3% |
| Bex & Jake | 9/10 | 2790 days | 3% |
| Nathaniel Bond | 9/10 | 2849 days | 2% |
| Nicky Edwards | 9/10 | 2864 days | 3% |
| Hanneke van Dijk | 6/10 | 2884 days | 2% |
| Rogier van de Wiel | 8/10 | 2890 days | 3% |
| Helen Bond | 10/10 | 2910 days | 3% |
| Leong Mee Yee | 8/10 | 2912 days | 3% |
| Meijerelske | 9/10 | 2916 days | 3% |
| Laura Meelynn | 8/10 | 2940 days | 3% |
| Joe Trigg | 8/10 | 2982 days | 3% |
| Jenna Neivandt | 10/10 | 3022 days | 3% |
| Jozef Pinkerton | 6/10 | 3022 days | 2% |
| c mccabe | 8/10 | 3054 days | 3% |
| Chloe Watson | 8/10 | 3087 days | 2% |
| Duncan | 7/10 | 3139 days | 2% |
| Marc Lambert | 5/10 | 3191 days | 2% |
| Renard D | 5/10 | 3219 days | 2% |
| Daniel Andersson | 8/10 | 3243 days | 2% |
| Victoria Strong | 8/10 | 3273 days | 2% |
| David Townsend | 6/10 | 3324 days | 2% |
| Alicia McCormick | 6/10 | 3450 days | 2% |
| W Donovan | 8/10 | 3526 days | 2% |
| Wayne Jeskie | 5/10 | 3537 days | 1% |
| phillip dudman | 7/10 | 3537 days | 2% |
| Sara Dimnik | 7/10 | 3563 days | 1% |
| Sean Stevens | 8/10 | 3582 days | 2% |
| Corina Sima | 8/10 | 3588 days | 2% |
| Perrine Pilate | 8/10 | 3599 days | 2% |
| Helen James | 6/10 | 3611 days | 1% |
| Alex Macdonald | 6/10 | 3641 days | 1% |
| Harriet Bramley | 7/10 | 3766 days | 1% |
| Mitchell Henderson | 6/10 | 3792 days | 1% |
| Amy Steiger | 7/10 | 3794 days | 1% |
| Shelley | 5/10 | 3817 days | 1% |
| Nicole | 6/10 | 3862 days | 1% |
| Alistair Millward | 7/10 | 3943 days | 1% |
| Sam Smith | 5/10 | 3947 days | 1% |
| Adam Wight | 6/10 | 3949 days | 1% |
| Sebastiaan Kemperman | 6/10 | 3961 days | 1% |
| Wilma Senior | 7/10 | 3975 days | 1% |
| Stefanie Feldman | 7/10 | 3994 days | 1% |
| Rebecca Weight | 8/10 | 3998 days | 1% |
| Alexis Leneveu | 10/10 | 4013 days | 1% |
| Viki Ziemba | 9/10 | 4030 days | 1% |
| Bert Snel | 9/10 | 4067 days | 1% |
| Claudia | 10/10 | 4128 days | 0% |
| Ane Didriksen | 6/10 | 4278 days | 0% |
| Iris Anette Berger | 6/10 | 4278 days | 0% |
| Mike Fricker | 9/10 | 4281 days | 0% |
| JoMary Smith | 7/10 | 4340 days | 0% |
| catherine welsh | 6/10 | 4371 days | 0% |
| andrewmh | 8/10 | 4402 days | 1% |
| PipandJon | 8/10 | 4432 days | 1% |
| Jitka Krejcova | 10/10 | 4663 days | 1% |
| Bertiethebus | 7/10 | 4677 days | 1% |
| Patrycja Polakowska | 9/10 | 4687 days | 1% |
| Peter & Kate Carmichael | 8/10 | 5053 days | 1% |
| Aoife Lillis | 9/10 | 5059 days | 1% |
| G Tulloch | 1/10 | 5371 days | 0% |
| Sally Reeves | 1/10 | 5387 days | 0% |
| Hanggi | 10/10 | 5388 days | 1% |
| Julie | 5/10 | 5390 days | 1% |
| Alex | 7/10 | 5395 days | 1% |
| Eddie Stevens | 5/10 | 5402 days | 1% |
| Claudia Vermeer | 8/10 | 5422 days | 1% |
| Gillian de Vries | 6/10 | 5429 days | 1% |
| dollimyxture | 7/10 | 5498 days | 1% |
| Polil | 5/10 | 5759 days | 1% |
| Marcus Kippner | 8/10 | 5764 days | 1% |
| Barbara & Sven | 5/10 | 5775 days | 1% |
| Rolf X | 6/10 | 5783 days | 1% |
| Schygulla | 8/10 | 5793 days | 1% |
| Sinjc Grude | 8/10 | 5798 days | 1% |
| Lorena | 9/10 | 5801 days | 1% |
| Ross & Catherine Litherland | 2/10 | 5814 days | 0% |
| asselman | 4/10 | 5848 days | 0% |
| Decuq | 5/10 | 5874 days | 1% |
| paulandcathy | 5/10 | 5918 days | 1% |
| Kelly | 5/10 | 6018 days | 1% |
| OliverG1 | 8/10 | 6095 days | 1% |
| JoR | 4/10 | 6095 days | 0% |
| Vivien Williams | 1/10 | 6125 days | 0% |
| MetteK | 8/10 | 6141 days | 1% |
| Lucas | 6/10 | 6150 days | 1% |
| Frank | 7/10 | 6150 days | 1% |
Adjustments
Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.
Sample Size Adjustment
No Adjustment
A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Hampshire Holiday Park Wanaka experience has plenty of reviews and does not meet the criteria for any adjustment.
Recent Reviews Adjustment
-0.89% Adjustment
There may be an adjustment if this experience hasn't received any reviews within the last 41 days. However the Hampshire Holiday Park Wanaka experience does not meet the criteria for any adjustment.
In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.
The Hampshire Holiday Park Wanaka experience has been adjusted for 44 days. Adjustments are according to the following table.
| Days | Adjustment |
|---|---|
| … | … |
| 41 | -0.83% |
| 42 | -0.85% |
| 43 | -0.87% |
| 44 | -0.89% |
| 45 | -0.91% |
| 46 | -0.93% |
| 47 | -0.95% |
| … | … |
Balancing Adjustment
2.01% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled customers are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Final Ranking Score
86%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.