Hi, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Hampshire Holiday Park Wanaka.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Hampshire Holiday Park Wanaka
Valid Reviews
153 Valid Reviews
The Hampshire Holiday Park Wanaka experience has a total of 156 reviews. There are 153 valid reviews that are included when calculating the ranking score and 3 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 153 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 25 |
|
16% |
| 9/10 | 29 |
|
19% |
| 8/10 | 36 |
|
24% |
| 7/10 | 19 |
|
12% |
| 6/10 | 20 |
|
13% |
| 5/10 | 13 |
|
8% |
| 4/10 | 4 |
|
3% |
| 3/10 | 2 |
|
1% |
| 2/10 | 1 |
|
1% |
| 1/10 | 4 |
|
3% |
74.84% Average
The raw data average (mean) for all the Hampshire Holiday Park Wanaka valid reviews is 74.84% and is based on 153 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
34 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 153 valid reviews, the experience has 34 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 34 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 2 |
|
6% |
| 9/10 | 3 |
|
9% |
| 8/10 | 7 |
|
21% |
| 7/10 | 2 |
|
6% |
| 6/10 | 7 |
|
21% |
| 5/10 | 7 |
|
21% |
| 4/10 | 2 |
|
6% |
| 3/10 | 0 |
|
0% |
| 2/10 | 1 |
|
3% |
| 1/10 | 3 |
|
9% |
60.88% Average
The raw data average (mean) for all the Hampshire Holiday Park Wanaka face-to-face reviews is 60.88% and is based on 34 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
84.96%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Vera | 9/10 | 79 days | 100% |
| Rory M | 8/10 | 79 days | 99% |
| Rich | 9/10 | 140 days | 99% |
| BP | 10/10 | 171 days | 100% |
| Shaun | 8/10 | 321 days | 94% |
| Thom S | 8/10 | 352 days | 92% |
| Diane n Dave | 10/10 | 352 days | 94% |
| Lynda k | 8/10 | 352 days | 92% |
| Anne | 6/10 | 352 days | 81% |
| Dean | 10/10 | 505 days | 87% |
| Mike Fricker | 9/10 | 627 days | 78% |
| Hannah | 10/10 | 627 days | 79% |
| Jorian | 6/10 | 658 days | 66% |
| Lou | 10/10 | 687 days | 74% |
| Tal Tal | 10/10 | 718 days | 72% |
| Donna Harbidge | 9/10 | 840 days | 60% |
| Charlie | 9/10 | 871 days | 57% |
| Henry | 9/10 | 902 days | 54% |
| Amy Catley | 6/10 | 963 days | 41% |
| FitzHanss | 10/10 | 1024 days | 42% |
| Lieke | 4/10 | 1052 days | 26% |
| Ju | 4/10 | 1052 days | 26% |
| Alexandra | 9/10 | 1083 days | 37% |
| Aiden | 6/10 | 1083 days | 32% |
| Julia | 9/10 | 1083 days | 37% |
| RR | 9/10 | 1114 days | 34% |
| Sophie | 8/10 | 1114 days | 34% |
| Amel | 10/10 | 1114 days | 34% |
| Julia | 9/10 | 1114 days | 34% |
| Evan | 8/10 | 1144 days | 31% |
| Marcus | 3/10 | 1144 days | 17% |
| Rebecca Woodbridge | 8/10 | 1144 days | 31% |
| Eoin from Ireland | 10/10 | 1175 days | 29% |
| Hannah and Matthew | 7/10 | 1236 days | 23% |
| Justin | 10/10 | 1448 days | 13% |
| Wayne | 10/10 | 1540 days | 10% |
| Karthik | 10/10 | 1723 days | 6% |
| Thomas neil | 9/10 | 1754 days | 5% |
| Ange | 10/10 | 1813 days | 5% |
| Rach | 8/10 | 1874 days | 5% |
| Grace | 10/10 | 1874 days | 5% |
| JS | 8/10 | 1935 days | 5% |
| Jed Barnett | 10/10 | 2148 days | 4% |
| Clauds | 9/10 | 2148 days | 4% |
| Amanda | 8/10 | 2179 days | 4% |
| Fran | 9/10 | 2210 days | 4% |
| Sheri | 10/10 | 2240 days | 4% |
| Linda QLD | 9/10 | 2393 days | 4% |
| Lisanne | 7/10 | 2454 days | 4% |
| Beth | 9/10 | 2485 days | 4% |
| John | 3/10 | 2485 days | 2% |
| Michi | 9/10 | 2485 days | 4% |
| Jacqui | 8/10 | 2544 days | 4% |
| Inna | 10/10 | 2544 days | 4% |
| Tac | 9/10 | 2544 days | 4% |
| Anwang | 7/10 | 2575 days | 3% |
| Juraj | 7/10 | 2575 days | 3% |
| Kelsie | 9/10 | 2605 days | 3% |
| Nifty | 8/10 | 2605 days | 3% |
| Violet Murphy | 5/10 | 2636 days | 3% |
| Philip Page | 7/10 | 2636 days | 3% |
| Mike Fricker | 9/10 | 2636 days | 3% |
| Adva Cohen | 1/10 | 2666 days | 1% |
| Rachel | 8/10 | 2666 days | 3% |
| Holly Bartholomew | 7/10 | 2666 days | 3% |
| Cassie | 8/10 | 2666 days | 3% |
| Andres | 10/10 | 2697 days | 3% |
| Abu Samah Harun | 10/10 | 2728 days | 3% |
| Bex & Jake | 9/10 | 2789 days | 3% |
| Nathaniel Bond | 9/10 | 2848 days | 2% |
| Nicky Edwards | 9/10 | 2863 days | 3% |
| Hanneke van Dijk | 6/10 | 2883 days | 2% |
| Rogier van de Wiel | 8/10 | 2889 days | 3% |
| Helen Bond | 10/10 | 2909 days | 3% |
| Leong Mee Yee | 8/10 | 2911 days | 3% |
| Meijerelske | 9/10 | 2915 days | 3% |
| Laura Meelynn | 8/10 | 2939 days | 3% |
| Joe Trigg | 8/10 | 2981 days | 3% |
| Jenna Neivandt | 10/10 | 3021 days | 3% |
| Jozef Pinkerton | 6/10 | 3021 days | 2% |
| c mccabe | 8/10 | 3053 days | 3% |
| Chloe Watson | 8/10 | 3086 days | 2% |
| Duncan | 7/10 | 3138 days | 2% |
| Marc Lambert | 5/10 | 3190 days | 2% |
| Renard D | 5/10 | 3218 days | 2% |
| Daniel Andersson | 8/10 | 3242 days | 2% |
| Victoria Strong | 8/10 | 3272 days | 2% |
| David Townsend | 6/10 | 3323 days | 2% |
| Alicia McCormick | 6/10 | 3449 days | 2% |
| W Donovan | 8/10 | 3525 days | 2% |
| Wayne Jeskie | 5/10 | 3536 days | 1% |
| phillip dudman | 7/10 | 3536 days | 2% |
| Sara Dimnik | 7/10 | 3562 days | 1% |
| Sean Stevens | 8/10 | 3581 days | 2% |
| Corina Sima | 8/10 | 3587 days | 2% |
| Perrine Pilate | 8/10 | 3598 days | 2% |
| Helen James | 6/10 | 3610 days | 1% |
| Alex Macdonald | 6/10 | 3640 days | 1% |
| Harriet Bramley | 7/10 | 3765 days | 1% |
| Mitchell Henderson | 6/10 | 3791 days | 1% |
| Amy Steiger | 7/10 | 3793 days | 1% |
| Shelley | 5/10 | 3816 days | 1% |
| Nicole | 6/10 | 3861 days | 1% |
| Alistair Millward | 7/10 | 3942 days | 1% |
| Sam Smith | 5/10 | 3946 days | 1% |
| Adam Wight | 6/10 | 3948 days | 1% |
| Sebastiaan Kemperman | 6/10 | 3960 days | 1% |
| Wilma Senior | 7/10 | 3974 days | 1% |
| Stefanie Feldman | 7/10 | 3993 days | 1% |
| Rebecca Weight | 8/10 | 3997 days | 1% |
| Alexis Leneveu | 10/10 | 4012 days | 1% |
| Viki Ziemba | 9/10 | 4029 days | 1% |
| Bert Snel | 9/10 | 4066 days | 1% |
| Claudia | 10/10 | 4127 days | 0% |
| Ane Didriksen | 6/10 | 4277 days | 0% |
| Iris Anette Berger | 6/10 | 4277 days | 0% |
| Mike Fricker | 9/10 | 4280 days | 0% |
| JoMary Smith | 7/10 | 4339 days | 0% |
| catherine welsh | 6/10 | 4370 days | 0% |
| andrewmh | 8/10 | 4401 days | 1% |
| PipandJon | 8/10 | 4431 days | 1% |
| Jitka Krejcova | 10/10 | 4662 days | 1% |
| Bertiethebus | 7/10 | 4676 days | 1% |
| Patrycja Polakowska | 9/10 | 4686 days | 1% |
| Peter & Kate Carmichael | 8/10 | 5052 days | 1% |
| Aoife Lillis | 9/10 | 5058 days | 1% |
| G Tulloch | 1/10 | 5370 days | 0% |
| Sally Reeves | 1/10 | 5386 days | 0% |
| Hanggi | 10/10 | 5387 days | 1% |
| Julie | 5/10 | 5389 days | 1% |
| Alex | 7/10 | 5394 days | 1% |
| Eddie Stevens | 5/10 | 5401 days | 1% |
| Claudia Vermeer | 8/10 | 5421 days | 1% |
| Gillian de Vries | 6/10 | 5428 days | 1% |
| dollimyxture | 7/10 | 5497 days | 1% |
| Polil | 5/10 | 5758 days | 1% |
| Marcus Kippner | 8/10 | 5763 days | 1% |
| Barbara & Sven | 5/10 | 5774 days | 1% |
| Rolf X | 6/10 | 5782 days | 1% |
| Schygulla | 8/10 | 5792 days | 1% |
| Sinjc Grude | 8/10 | 5797 days | 1% |
| Lorena | 9/10 | 5800 days | 1% |
| Ross & Catherine Litherland | 2/10 | 5813 days | 0% |
| asselman | 4/10 | 5847 days | 0% |
| Decuq | 5/10 | 5873 days | 1% |
| paulandcathy | 5/10 | 5917 days | 1% |
| Kelly | 5/10 | 6017 days | 1% |
| OliverG1 | 8/10 | 6094 days | 1% |
| JoR | 4/10 | 6094 days | 0% |
| Vivien Williams | 1/10 | 6124 days | 0% |
| MetteK | 8/10 | 6140 days | 1% |
| Lucas | 6/10 | 6149 days | 1% |
| Frank | 7/10 | 6149 days | 1% |
Adjustments
Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.
Sample Size Adjustment
No Adjustment
A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Hampshire Holiday Park Wanaka experience has plenty of reviews and does not meet the criteria for any adjustment.
Recent Reviews Adjustment
-0.87% Adjustment
There may be an adjustment if this experience hasn't received any reviews within the last 42 days. However the Hampshire Holiday Park Wanaka experience does not meet the criteria for any adjustment.
In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.
The Hampshire Holiday Park Wanaka experience has been adjusted for 43 days. Adjustments are according to the following table.
| Days | Adjustment |
|---|---|
| … | … |
| 40 | -0.81% |
| 41 | -0.83% |
| 42 | -0.85% |
| 43 | -0.87% |
| 44 | -0.89% |
| 45 | -0.91% |
| 46 | -0.93% |
| … | … |
Balancing Adjustment
2.01% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled customers are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Final Ranking Score
86%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.