Hey, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Hampshire Holiday Park Wanaka.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Hampshire Holiday Park Wanaka
Valid Reviews
156 Valid Reviews
The Hampshire Holiday Park Wanaka experience has a total of 160 reviews. There are 156 valid reviews that are included when calculating the ranking score and 4 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 156 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 26 |
|
17% |
| 9/10 | 30 |
|
19% |
| 8/10 | 37 |
|
24% |
| 7/10 | 19 |
|
12% |
| 6/10 | 20 |
|
13% |
| 5/10 | 13 |
|
8% |
| 4/10 | 4 |
|
3% |
| 3/10 | 2 |
|
1% |
| 2/10 | 1 |
|
1% |
| 1/10 | 4 |
|
3% |
75.13% Average
The raw data average (mean) for all the Hampshire Holiday Park Wanaka valid reviews is 75.13% and is based on 156 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
34 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 156 valid reviews, the experience has 34 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 34 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 2 |
|
6% |
| 9/10 | 3 |
|
9% |
| 8/10 | 7 |
|
21% |
| 7/10 | 2 |
|
6% |
| 6/10 | 7 |
|
21% |
| 5/10 | 7 |
|
21% |
| 4/10 | 2 |
|
6% |
| 3/10 | 0 |
|
0% |
| 2/10 | 1 |
|
3% |
| 1/10 | 3 |
|
9% |
60.88% Average
The raw data average (mean) for all the Hampshire Holiday Park Wanaka face-to-face reviews is 60.88% and is based on 34 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
85.82%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Mr H | 8/10 | 70 days | 98% |
| Ailsa McIntosh | 10/10 | 98 days | 100% |
| Clement | 9/10 | 129 days | 99% |
| Vera | 9/10 | 221 days | 97% |
| Rory M | 8/10 | 221 days | 96% |
| Rich | 9/10 | 282 days | 95% |
| BP | 10/10 | 313 days | 95% |
| Shaun | 8/10 | 463 days | 86% |
| Thom S | 8/10 | 494 days | 85% |
| Diane n Dave | 10/10 | 494 days | 87% |
| Lynda k | 8/10 | 494 days | 85% |
| Anne | 6/10 | 494 days | 74% |
| Dean | 10/10 | 647 days | 76% |
| Mike Fricker | 9/10 | 769 days | 66% |
| Hannah | 10/10 | 769 days | 67% |
| Jorian | 6/10 | 800 days | 55% |
| Lou | 10/10 | 829 days | 61% |
| Tal Tal | 10/10 | 860 days | 58% |
| Donna Harbidge | 9/10 | 982 days | 45% |
| Charlie | 9/10 | 1013 days | 42% |
| Henry | 9/10 | 1044 days | 39% |
| Amy Catley | 6/10 | 1105 days | 30% |
| FitzHanss | 10/10 | 1166 days | 30% |
| Lieke | 4/10 | 1194 days | 18% |
| Ju | 4/10 | 1194 days | 18% |
| Alexandra | 9/10 | 1225 days | 25% |
| Aiden | 6/10 | 1225 days | 22% |
| Julia | 9/10 | 1225 days | 25% |
| RR | 9/10 | 1256 days | 23% |
| Sophie | 8/10 | 1256 days | 23% |
| Amel | 10/10 | 1256 days | 23% |
| Julia | 9/10 | 1256 days | 23% |
| Evan | 8/10 | 1286 days | 21% |
| Marcus | 3/10 | 1286 days | 12% |
| Rebecca Woodbridge | 8/10 | 1286 days | 21% |
| Eoin from Ireland | 10/10 | 1317 days | 20% |
| Hannah and Matthew | 7/10 | 1378 days | 15% |
| Justin | 10/10 | 1590 days | 8% |
| Wayne | 10/10 | 1682 days | 6% |
| Karthik | 10/10 | 1865 days | 5% |
| Thomas neil | 9/10 | 1896 days | 5% |
| Ange | 10/10 | 1955 days | 5% |
| Rach | 8/10 | 2016 days | 4% |
| Grace | 10/10 | 2016 days | 4% |
| JS | 8/10 | 2077 days | 4% |
| Jed Barnett | 10/10 | 2290 days | 4% |
| Clauds | 9/10 | 2290 days | 4% |
| Amanda | 8/10 | 2321 days | 4% |
| Fran | 9/10 | 2352 days | 4% |
| Sheri | 10/10 | 2382 days | 4% |
| Linda QLD | 9/10 | 2535 days | 3% |
| Lisanne | 7/10 | 2596 days | 3% |
| Beth | 9/10 | 2627 days | 3% |
| John | 3/10 | 2627 days | 2% |
| Michi | 9/10 | 2627 days | 3% |
| Jacqui | 8/10 | 2686 days | 3% |
| Inna | 10/10 | 2686 days | 3% |
| Tac | 9/10 | 2686 days | 3% |
| Anwang | 7/10 | 2717 days | 3% |
| Juraj | 7/10 | 2717 days | 3% |
| Kelsie | 9/10 | 2747 days | 3% |
| Nifty | 8/10 | 2747 days | 3% |
| Violet Murphy | 5/10 | 2778 days | 2% |
| Philip Page | 7/10 | 2778 days | 3% |
| Mike Fricker | 9/10 | 2778 days | 3% |
| Adva Cohen | 1/10 | 2808 days | 1% |
| Rachel | 8/10 | 2808 days | 3% |
| Holly Bartholomew | 7/10 | 2808 days | 3% |
| Cassie | 8/10 | 2808 days | 3% |
| Andres | 10/10 | 2839 days | 3% |
| Abu Samah Harun | 10/10 | 2870 days | 3% |
| Bex & Jake | 9/10 | 2931 days | 3% |
| Nathaniel Bond | 9/10 | 2990 days | 2% |
| Nicky Edwards | 9/10 | 3005 days | 2% |
| Hanneke van Dijk | 6/10 | 3025 days | 2% |
| Rogier van de Wiel | 8/10 | 3031 days | 2% |
| Helen Bond | 10/10 | 3051 days | 2% |
| Leong Mee Yee | 8/10 | 3053 days | 2% |
| Meijerelske | 9/10 | 3057 days | 2% |
| Laura Meelynn | 8/10 | 3081 days | 2% |
| Joe Trigg | 8/10 | 3123 days | 2% |
| Jenna Neivandt | 10/10 | 3163 days | 2% |
| Jozef Pinkerton | 6/10 | 3163 days | 2% |
| c mccabe | 8/10 | 3195 days | 2% |
| Chloe Watson | 8/10 | 3228 days | 2% |
| Duncan | 7/10 | 3280 days | 2% |
| Marc Lambert | 5/10 | 3332 days | 1% |
| Renard D | 5/10 | 3360 days | 1% |
| Daniel Andersson | 8/10 | 3384 days | 2% |
| Victoria Strong | 8/10 | 3414 days | 2% |
| David Townsend | 6/10 | 3465 days | 1% |
| Alicia McCormick | 6/10 | 3591 days | 1% |
| W Donovan | 8/10 | 3667 days | 1% |
| Wayne Jeskie | 5/10 | 3678 days | 1% |
| phillip dudman | 7/10 | 3678 days | 1% |
| Sara Dimnik | 7/10 | 3704 days | 1% |
| Sean Stevens | 8/10 | 3723 days | 1% |
| Corina Sima | 8/10 | 3729 days | 1% |
| Perrine Pilate | 8/10 | 3740 days | 1% |
| Helen James | 6/10 | 3752 days | 1% |
| Alex Macdonald | 6/10 | 3782 days | 1% |
| Harriet Bramley | 7/10 | 3907 days | 1% |
| Mitchell Henderson | 6/10 | 3933 days | 1% |
| Amy Steiger | 7/10 | 3935 days | 1% |
| Shelley | 5/10 | 3958 days | 0% |
| Nicole | 6/10 | 4003 days | 0% |
| Alistair Millward | 7/10 | 4084 days | 0% |
| Sam Smith | 5/10 | 4088 days | 0% |
| Adam Wight | 6/10 | 4090 days | 0% |
| Sebastiaan Kemperman | 6/10 | 4102 days | 0% |
| Wilma Senior | 7/10 | 4116 days | 0% |
| Stefanie Feldman | 7/10 | 4135 days | 0% |
| Rebecca Weight | 8/10 | 4139 days | 0% |
| Alexis Leneveu | 10/10 | 4154 days | 0% |
| Viki Ziemba | 9/10 | 4171 days | 0% |
| Bert Snel | 9/10 | 4208 days | 0% |
| Claudia | 10/10 | 4269 days | 0% |
| Ane Didriksen | 6/10 | 4419 days | 0% |
| Iris Anette Berger | 6/10 | 4419 days | 0% |
| Mike Fricker | 9/10 | 4422 days | 1% |
| JoMary Smith | 7/10 | 4481 days | 1% |
| catherine welsh | 6/10 | 4512 days | 1% |
| andrewmh | 8/10 | 4543 days | 1% |
| PipandJon | 8/10 | 4573 days | 1% |
| Jitka Krejcova | 10/10 | 4804 days | 1% |
| Bertiethebus | 7/10 | 4818 days | 1% |
| Patrycja Polakowska | 9/10 | 4828 days | 1% |
| Peter & Kate Carmichael | 8/10 | 5194 days | 1% |
| Aoife Lillis | 9/10 | 5200 days | 1% |
| G Tulloch | 1/10 | 5512 days | 0% |
| Sally Reeves | 1/10 | 5528 days | 0% |
| Hanggi | 10/10 | 5529 days | 1% |
| Julie | 5/10 | 5531 days | 0% |
| Alex | 7/10 | 5536 days | 1% |
| Eddie Stevens | 5/10 | 5543 days | 0% |
| Claudia Vermeer | 8/10 | 5563 days | 1% |
| Gillian de Vries | 6/10 | 5570 days | 0% |
| dollimyxture | 7/10 | 5639 days | 1% |
| Polil | 5/10 | 5900 days | 0% |
| Marcus Kippner | 8/10 | 5905 days | 1% |
| Barbara & Sven | 5/10 | 5916 days | 0% |
| Rolf X | 6/10 | 5924 days | 0% |
| Schygulla | 8/10 | 5934 days | 1% |
| Sinjc Grude | 8/10 | 5939 days | 1% |
| Lorena | 9/10 | 5942 days | 1% |
| Ross & Catherine Litherland | 2/10 | 5955 days | 0% |
| asselman | 4/10 | 5989 days | 0% |
| Decuq | 5/10 | 6015 days | 0% |
| paulandcathy | 5/10 | 6059 days | 0% |
| Kelly | 5/10 | 6159 days | 0% |
| OliverG1 | 8/10 | 6236 days | 1% |
| JoR | 4/10 | 6236 days | 0% |
| Vivien Williams | 1/10 | 6266 days | 0% |
| MetteK | 8/10 | 6282 days | 1% |
| Lucas | 6/10 | 6291 days | 0% |
| Frank | 7/10 | 6291 days | 1% |
Adjustments
Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.
Sample Size Adjustment
No Adjustment
A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Hampshire Holiday Park Wanaka experience has plenty of reviews and does not meet the criteria for any adjustment.
Recent Reviews Adjustment
-0.89% Adjustment
There may be an adjustment if this experience hasn't received any reviews within the last 86 days. However the Hampshire Holiday Park Wanaka experience does not meet the criteria for any adjustment.
In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.
The Hampshire Holiday Park Wanaka experience has been adjusted for 61 days. Adjustments are according to the following table.
| Days | Adjustment |
|---|---|
| … | … |
| 58 | -0.84% |
| 59 | -0.86% |
| 60 | -0.87% |
| 61 | -0.89% |
| 62 | -0.90% |
| 63 | -0.92% |
| 64 | -0.93% |
| … | … |
Balancing Adjustment
1.83% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled customers are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Final Ranking Score
87%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.