G'day, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Hampshire Holiday Park Wanaka.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Hampshire Holiday Park Wanaka
Valid Reviews
156 Valid Reviews
The Hampshire Holiday Park Wanaka experience has a total of 160 reviews. There are 156 valid reviews that are included when calculating the ranking score and 4 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 156 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 26 |
|
17% |
| 9/10 | 30 |
|
19% |
| 8/10 | 37 |
|
24% |
| 7/10 | 19 |
|
12% |
| 6/10 | 20 |
|
13% |
| 5/10 | 13 |
|
8% |
| 4/10 | 4 |
|
3% |
| 3/10 | 2 |
|
1% |
| 2/10 | 1 |
|
1% |
| 1/10 | 4 |
|
3% |
75.13% Average
The raw data average (mean) for all the Hampshire Holiday Park Wanaka valid reviews is 75.13% and is based on 156 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
34 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 156 valid reviews, the experience has 34 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 34 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 2 |
|
6% |
| 9/10 | 3 |
|
9% |
| 8/10 | 7 |
|
21% |
| 7/10 | 2 |
|
6% |
| 6/10 | 7 |
|
21% |
| 5/10 | 7 |
|
21% |
| 4/10 | 2 |
|
6% |
| 3/10 | 0 |
|
0% |
| 2/10 | 1 |
|
3% |
| 1/10 | 3 |
|
9% |
60.88% Average
The raw data average (mean) for all the Hampshire Holiday Park Wanaka face-to-face reviews is 60.88% and is based on 34 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
85.86%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Mr H | 8/10 | 91 days | 98% |
| Ailsa McIntosh | 10/10 | 119 days | 100% |
| Clement | 9/10 | 150 days | 99% |
| Vera | 9/10 | 242 days | 96% |
| Rory M | 8/10 | 242 days | 96% |
| Rich | 9/10 | 303 days | 95% |
| BP | 10/10 | 334 days | 94% |
| Shaun | 8/10 | 484 days | 86% |
| Thom S | 8/10 | 515 days | 84% |
| Diane n Dave | 10/10 | 515 days | 86% |
| Lynda k | 8/10 | 515 days | 84% |
| Anne | 6/10 | 515 days | 74% |
| Dean | 10/10 | 668 days | 75% |
| Mike Fricker | 9/10 | 790 days | 64% |
| Hannah | 10/10 | 790 days | 65% |
| Jorian | 6/10 | 821 days | 53% |
| Lou | 10/10 | 850 days | 59% |
| Tal Tal | 10/10 | 881 days | 56% |
| Donna Harbidge | 9/10 | 1003 days | 43% |
| Charlie | 9/10 | 1034 days | 41% |
| Henry | 9/10 | 1065 days | 38% |
| Amy Catley | 6/10 | 1126 days | 28% |
| FitzHanss | 10/10 | 1187 days | 28% |
| Lieke | 4/10 | 1215 days | 17% |
| Ju | 4/10 | 1215 days | 17% |
| Alexandra | 9/10 | 1246 days | 24% |
| Aiden | 6/10 | 1246 days | 21% |
| Julia | 9/10 | 1246 days | 24% |
| RR | 9/10 | 1277 days | 22% |
| Sophie | 8/10 | 1277 days | 22% |
| Amel | 10/10 | 1277 days | 22% |
| Julia | 9/10 | 1277 days | 22% |
| Evan | 8/10 | 1307 days | 20% |
| Marcus | 3/10 | 1307 days | 11% |
| Rebecca Woodbridge | 8/10 | 1307 days | 20% |
| Eoin from Ireland | 10/10 | 1338 days | 19% |
| Hannah and Matthew | 7/10 | 1399 days | 14% |
| Justin | 10/10 | 1611 days | 8% |
| Wayne | 10/10 | 1703 days | 6% |
| Karthik | 10/10 | 1886 days | 5% |
| Thomas neil | 9/10 | 1917 days | 5% |
| Ange | 10/10 | 1976 days | 5% |
| Rach | 8/10 | 2037 days | 4% |
| Grace | 10/10 | 2037 days | 4% |
| JS | 8/10 | 2098 days | 4% |
| Jed Barnett | 10/10 | 2311 days | 4% |
| Clauds | 9/10 | 2311 days | 4% |
| Amanda | 8/10 | 2342 days | 4% |
| Fran | 9/10 | 2373 days | 4% |
| Sheri | 10/10 | 2403 days | 4% |
| Linda QLD | 9/10 | 2556 days | 3% |
| Lisanne | 7/10 | 2617 days | 3% |
| Beth | 9/10 | 2648 days | 3% |
| John | 3/10 | 2648 days | 2% |
| Michi | 9/10 | 2648 days | 3% |
| Jacqui | 8/10 | 2707 days | 3% |
| Inna | 10/10 | 2707 days | 3% |
| Tac | 9/10 | 2707 days | 3% |
| Anwang | 7/10 | 2738 days | 3% |
| Juraj | 7/10 | 2738 days | 3% |
| Kelsie | 9/10 | 2768 days | 3% |
| Nifty | 8/10 | 2768 days | 3% |
| Violet Murphy | 5/10 | 2799 days | 2% |
| Philip Page | 7/10 | 2799 days | 3% |
| Mike Fricker | 9/10 | 2799 days | 3% |
| Adva Cohen | 1/10 | 2829 days | 1% |
| Rachel | 8/10 | 2829 days | 3% |
| Holly Bartholomew | 7/10 | 2829 days | 3% |
| Cassie | 8/10 | 2829 days | 3% |
| Andres | 10/10 | 2860 days | 3% |
| Abu Samah Harun | 10/10 | 2891 days | 3% |
| Bex & Jake | 9/10 | 2952 days | 3% |
| Nathaniel Bond | 9/10 | 3011 days | 2% |
| Nicky Edwards | 9/10 | 3026 days | 2% |
| Hanneke van Dijk | 6/10 | 3046 days | 2% |
| Rogier van de Wiel | 8/10 | 3052 days | 2% |
| Helen Bond | 10/10 | 3072 days | 2% |
| Leong Mee Yee | 8/10 | 3074 days | 2% |
| Meijerelske | 9/10 | 3078 days | 2% |
| Laura Meelynn | 8/10 | 3102 days | 2% |
| Joe Trigg | 8/10 | 3144 days | 2% |
| Jenna Neivandt | 10/10 | 3184 days | 2% |
| Jozef Pinkerton | 6/10 | 3184 days | 2% |
| c mccabe | 8/10 | 3216 days | 2% |
| Chloe Watson | 8/10 | 3249 days | 2% |
| Duncan | 7/10 | 3301 days | 2% |
| Marc Lambert | 5/10 | 3353 days | 1% |
| Renard D | 5/10 | 3381 days | 1% |
| Daniel Andersson | 8/10 | 3405 days | 2% |
| Victoria Strong | 8/10 | 3435 days | 2% |
| David Townsend | 6/10 | 3486 days | 1% |
| Alicia McCormick | 6/10 | 3612 days | 1% |
| W Donovan | 8/10 | 3688 days | 1% |
| Wayne Jeskie | 5/10 | 3699 days | 1% |
| phillip dudman | 7/10 | 3699 days | 1% |
| Sara Dimnik | 7/10 | 3725 days | 1% |
| Sean Stevens | 8/10 | 3744 days | 1% |
| Corina Sima | 8/10 | 3750 days | 1% |
| Perrine Pilate | 8/10 | 3761 days | 1% |
| Helen James | 6/10 | 3773 days | 1% |
| Alex Macdonald | 6/10 | 3803 days | 1% |
| Harriet Bramley | 7/10 | 3928 days | 1% |
| Mitchell Henderson | 6/10 | 3954 days | 1% |
| Amy Steiger | 7/10 | 3956 days | 1% |
| Shelley | 5/10 | 3979 days | 0% |
| Nicole | 6/10 | 4024 days | 0% |
| Alistair Millward | 7/10 | 4105 days | 0% |
| Sam Smith | 5/10 | 4109 days | 0% |
| Adam Wight | 6/10 | 4111 days | 0% |
| Sebastiaan Kemperman | 6/10 | 4123 days | 0% |
| Wilma Senior | 7/10 | 4137 days | 0% |
| Stefanie Feldman | 7/10 | 4156 days | 0% |
| Rebecca Weight | 8/10 | 4160 days | 0% |
| Alexis Leneveu | 10/10 | 4175 days | 0% |
| Viki Ziemba | 9/10 | 4192 days | 0% |
| Bert Snel | 9/10 | 4229 days | 0% |
| Claudia | 10/10 | 4290 days | 0% |
| Ane Didriksen | 6/10 | 4440 days | 0% |
| Iris Anette Berger | 6/10 | 4440 days | 0% |
| Mike Fricker | 9/10 | 4443 days | 1% |
| JoMary Smith | 7/10 | 4502 days | 1% |
| catherine welsh | 6/10 | 4533 days | 1% |
| andrewmh | 8/10 | 4564 days | 1% |
| PipandJon | 8/10 | 4594 days | 1% |
| Jitka Krejcova | 10/10 | 4825 days | 1% |
| Bertiethebus | 7/10 | 4839 days | 1% |
| Patrycja Polakowska | 9/10 | 4849 days | 1% |
| Peter & Kate Carmichael | 8/10 | 5215 days | 1% |
| Aoife Lillis | 9/10 | 5221 days | 1% |
| G Tulloch | 1/10 | 5533 days | 0% |
| Sally Reeves | 1/10 | 5549 days | 0% |
| Hanggi | 10/10 | 5550 days | 1% |
| Julie | 5/10 | 5552 days | 0% |
| Alex | 7/10 | 5557 days | 1% |
| Eddie Stevens | 5/10 | 5564 days | 0% |
| Claudia Vermeer | 8/10 | 5584 days | 1% |
| Gillian de Vries | 6/10 | 5591 days | 0% |
| dollimyxture | 7/10 | 5660 days | 1% |
| Polil | 5/10 | 5921 days | 0% |
| Marcus Kippner | 8/10 | 5926 days | 1% |
| Barbara & Sven | 5/10 | 5937 days | 0% |
| Rolf X | 6/10 | 5945 days | 0% |
| Schygulla | 8/10 | 5955 days | 1% |
| Sinjc Grude | 8/10 | 5960 days | 1% |
| Lorena | 9/10 | 5963 days | 1% |
| Ross & Catherine Litherland | 2/10 | 5976 days | 0% |
| asselman | 4/10 | 6010 days | 0% |
| Decuq | 5/10 | 6036 days | 0% |
| paulandcathy | 5/10 | 6080 days | 0% |
| Kelly | 5/10 | 6180 days | 0% |
| OliverG1 | 8/10 | 6257 days | 1% |
| JoR | 4/10 | 6257 days | 0% |
| Vivien Williams | 1/10 | 6287 days | 0% |
| MetteK | 8/10 | 6303 days | 1% |
| Lucas | 6/10 | 6312 days | 0% |
| Frank | 7/10 | 6312 days | 1% |
Adjustments
Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.
Sample Size Adjustment
No Adjustment
A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Hampshire Holiday Park Wanaka experience has plenty of reviews and does not meet the criteria for any adjustment.
Recent Reviews Adjustment
-1.01% Adjustment
There may be an adjustment if this experience hasn't received any reviews within the last 105 days. However the Hampshire Holiday Park Wanaka experience does not meet the criteria for any adjustment.
In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.
The Hampshire Holiday Park Wanaka experience has been adjusted for 82 days. Adjustments are according to the following table.
| Days | Adjustment |
|---|---|
| … | … |
| 79 | -0.98% |
| 80 | -0.99% |
| 81 | -1.00% |
| 82 | -1.01% |
| 83 | -1.03% |
| 84 | -1.04% |
| 85 | -1.05% |
| … | … |
Balancing Adjustment
1.85% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled customers are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Final Ranking Score
87%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.