G'day, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Hampshire Holiday Park Wanaka.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Hampshire Holiday Park Wanaka
Valid Reviews
156 Valid Reviews
The Hampshire Holiday Park Wanaka experience has a total of 160 reviews. There are 156 valid reviews that are included when calculating the ranking score and 4 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 156 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 26 |
|
17% |
| 9/10 | 30 |
|
19% |
| 8/10 | 37 |
|
24% |
| 7/10 | 19 |
|
12% |
| 6/10 | 20 |
|
13% |
| 5/10 | 13 |
|
8% |
| 4/10 | 4 |
|
3% |
| 3/10 | 2 |
|
1% |
| 2/10 | 1 |
|
1% |
| 1/10 | 4 |
|
3% |
75.13% Average
The raw data average (mean) for all the Hampshire Holiday Park Wanaka valid reviews is 75.13% and is based on 156 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
34 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 156 valid reviews, the experience has 34 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 34 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 2 |
|
6% |
| 9/10 | 3 |
|
9% |
| 8/10 | 7 |
|
21% |
| 7/10 | 2 |
|
6% |
| 6/10 | 7 |
|
21% |
| 5/10 | 7 |
|
21% |
| 4/10 | 2 |
|
6% |
| 3/10 | 0 |
|
0% |
| 2/10 | 1 |
|
3% |
| 1/10 | 3 |
|
9% |
60.88% Average
The raw data average (mean) for all the Hampshire Holiday Park Wanaka face-to-face reviews is 60.88% and is based on 34 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
86.11%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Mr H | 8/10 | 233 days | 99% |
| Ailsa McIntosh | 10/10 | 261 days | 100% |
| Clement | 9/10 | 292 days | 98% |
| Vera | 9/10 | 384 days | 94% |
| Rory M | 8/10 | 384 days | 93% |
| Rich | 9/10 | 444 days | 91% |
| BP | 10/10 | 475 days | 91% |
| Shaun | 8/10 | 626 days | 79% |
| Thom S | 8/10 | 657 days | 77% |
| Diane n Dave | 10/10 | 657 days | 78% |
| Lynda k | 8/10 | 657 days | 77% |
| Anne | 6/10 | 657 days | 68% |
| Dean | 10/10 | 809 days | 65% |
| Mike Fricker | 9/10 | 932 days | 52% |
| Hannah | 10/10 | 932 days | 53% |
| Jorian | 6/10 | 963 days | 42% |
| Lou | 10/10 | 992 days | 46% |
| Tal Tal | 10/10 | 1023 days | 43% |
| Donna Harbidge | 9/10 | 1144 days | 32% |
| Charlie | 9/10 | 1175 days | 30% |
| Henry | 9/10 | 1206 days | 28% |
| Amy Catley | 6/10 | 1267 days | 20% |
| FitzHanss | 10/10 | 1329 days | 20% |
| Lieke | 4/10 | 1357 days | 12% |
| Ju | 4/10 | 1357 days | 12% |
| Alexandra | 9/10 | 1388 days | 16% |
| Aiden | 6/10 | 1388 days | 14% |
| Julia | 9/10 | 1388 days | 16% |
| RR | 9/10 | 1419 days | 15% |
| Sophie | 8/10 | 1419 days | 15% |
| Amel | 10/10 | 1419 days | 15% |
| Julia | 9/10 | 1419 days | 15% |
| Evan | 8/10 | 1449 days | 13% |
| Marcus | 3/10 | 1449 days | 7% |
| Rebecca Woodbridge | 8/10 | 1449 days | 13% |
| Eoin from Ireland | 10/10 | 1480 days | 12% |
| Hannah and Matthew | 7/10 | 1540 days | 9% |
| Justin | 10/10 | 1753 days | 5% |
| Wayne | 10/10 | 1845 days | 5% |
| Karthik | 10/10 | 2028 days | 5% |
| Thomas neil | 9/10 | 2059 days | 5% |
| Ange | 10/10 | 2118 days | 5% |
| Rach | 8/10 | 2179 days | 4% |
| Grace | 10/10 | 2179 days | 4% |
| JS | 8/10 | 2239 days | 4% |
| Jed Barnett | 10/10 | 2453 days | 4% |
| Clauds | 9/10 | 2453 days | 4% |
| Amanda | 8/10 | 2484 days | 4% |
| Fran | 9/10 | 2515 days | 4% |
| Sheri | 10/10 | 2545 days | 4% |
| Linda QLD | 9/10 | 2697 days | 3% |
| Lisanne | 7/10 | 2759 days | 3% |
| Beth | 9/10 | 2790 days | 3% |
| John | 3/10 | 2790 days | 2% |
| Michi | 9/10 | 2790 days | 3% |
| Jacqui | 8/10 | 2849 days | 3% |
| Inna | 10/10 | 2849 days | 3% |
| Tac | 9/10 | 2849 days | 3% |
| Anwang | 7/10 | 2880 days | 3% |
| Juraj | 7/10 | 2880 days | 3% |
| Kelsie | 9/10 | 2910 days | 3% |
| Nifty | 8/10 | 2910 days | 3% |
| Violet Murphy | 5/10 | 2941 days | 2% |
| Philip Page | 7/10 | 2941 days | 3% |
| Mike Fricker | 9/10 | 2941 days | 3% |
| Adva Cohen | 1/10 | 2970 days | 1% |
| Rachel | 8/10 | 2970 days | 3% |
| Holly Bartholomew | 7/10 | 2970 days | 3% |
| Cassie | 8/10 | 2970 days | 3% |
| Andres | 10/10 | 3001 days | 3% |
| Abu Samah Harun | 10/10 | 3032 days | 3% |
| Bex & Jake | 9/10 | 3093 days | 3% |
| Nathaniel Bond | 9/10 | 3153 days | 2% |
| Nicky Edwards | 9/10 | 3168 days | 2% |
| Hanneke van Dijk | 6/10 | 3188 days | 2% |
| Rogier van de Wiel | 8/10 | 3194 days | 2% |
| Helen Bond | 10/10 | 3214 days | 2% |
| Leong Mee Yee | 8/10 | 3216 days | 2% |
| Meijerelske | 9/10 | 3220 days | 2% |
| Laura Meelynn | 8/10 | 3244 days | 2% |
| Joe Trigg | 8/10 | 3286 days | 2% |
| Jenna Neivandt | 10/10 | 3325 days | 2% |
| Jozef Pinkerton | 6/10 | 3325 days | 2% |
| c mccabe | 8/10 | 3357 days | 2% |
| Chloe Watson | 8/10 | 3390 days | 2% |
| Duncan | 7/10 | 3442 days | 2% |
| Marc Lambert | 5/10 | 3495 days | 1% |
| Renard D | 5/10 | 3523 days | 1% |
| Daniel Andersson | 8/10 | 3547 days | 2% |
| Victoria Strong | 8/10 | 3577 days | 2% |
| David Townsend | 6/10 | 3628 days | 1% |
| Alicia McCormick | 6/10 | 3753 days | 1% |
| W Donovan | 8/10 | 3829 days | 1% |
| Wayne Jeskie | 5/10 | 3840 days | 1% |
| phillip dudman | 7/10 | 3840 days | 1% |
| Sara Dimnik | 7/10 | 3867 days | 1% |
| Sean Stevens | 8/10 | 3886 days | 1% |
| Corina Sima | 8/10 | 3892 days | 1% |
| Perrine Pilate | 8/10 | 3903 days | 1% |
| Helen James | 6/10 | 3915 days | 1% |
| Alex Macdonald | 6/10 | 3944 days | 1% |
| Harriet Bramley | 7/10 | 4069 days | 1% |
| Mitchell Henderson | 6/10 | 4095 days | 0% |
| Amy Steiger | 7/10 | 4097 days | 1% |
| Shelley | 5/10 | 4120 days | 0% |
| Nicole | 6/10 | 4165 days | 0% |
| Alistair Millward | 7/10 | 4247 days | 0% |
| Sam Smith | 5/10 | 4250 days | 0% |
| Adam Wight | 6/10 | 4253 days | 0% |
| Sebastiaan Kemperman | 6/10 | 4265 days | 0% |
| Wilma Senior | 7/10 | 4278 days | 0% |
| Stefanie Feldman | 7/10 | 4298 days | 0% |
| Rebecca Weight | 8/10 | 4302 days | 0% |
| Alexis Leneveu | 10/10 | 4317 days | 0% |
| Viki Ziemba | 9/10 | 4334 days | 0% |
| Bert Snel | 9/10 | 4370 days | 0% |
| Claudia | 10/10 | 4431 days | 1% |
| Ane Didriksen | 6/10 | 4582 days | 1% |
| Iris Anette Berger | 6/10 | 4582 days | 1% |
| Mike Fricker | 9/10 | 4585 days | 1% |
| JoMary Smith | 7/10 | 4644 days | 1% |
| catherine welsh | 6/10 | 4675 days | 1% |
| andrewmh | 8/10 | 4706 days | 1% |
| PipandJon | 8/10 | 4736 days | 1% |
| Jitka Krejcova | 10/10 | 4967 days | 1% |
| Bertiethebus | 7/10 | 4981 days | 1% |
| Patrycja Polakowska | 9/10 | 4991 days | 1% |
| Peter & Kate Carmichael | 8/10 | 5357 days | 1% |
| Aoife Lillis | 9/10 | 5363 days | 1% |
| G Tulloch | 1/10 | 5674 days | 0% |
| Sally Reeves | 1/10 | 5691 days | 0% |
| Hanggi | 10/10 | 5692 days | 1% |
| Julie | 5/10 | 5694 days | 1% |
| Alex | 7/10 | 5699 days | 1% |
| Eddie Stevens | 5/10 | 5706 days | 1% |
| Claudia Vermeer | 8/10 | 5726 days | 1% |
| Gillian de Vries | 6/10 | 5733 days | 1% |
| dollimyxture | 7/10 | 5802 days | 1% |
| Polil | 5/10 | 6063 days | 1% |
| Marcus Kippner | 8/10 | 6068 days | 1% |
| Barbara & Sven | 5/10 | 6079 days | 1% |
| Rolf X | 6/10 | 6087 days | 1% |
| Schygulla | 8/10 | 6097 days | 1% |
| Sinjc Grude | 8/10 | 6102 days | 1% |
| Lorena | 9/10 | 6105 days | 1% |
| Ross & Catherine Litherland | 2/10 | 6118 days | 0% |
| asselman | 4/10 | 6152 days | 0% |
| Decuq | 5/10 | 6178 days | 1% |
| paulandcathy | 5/10 | 6222 days | 1% |
| Kelly | 5/10 | 6321 days | 1% |
| OliverG1 | 8/10 | 6398 days | 1% |
| JoR | 4/10 | 6398 days | 0% |
| Vivien Williams | 1/10 | 6429 days | 0% |
| MetteK | 8/10 | 6445 days | 1% |
| Lucas | 6/10 | 6454 days | 1% |
| Frank | 7/10 | 6454 days | 1% |
Adjustments
Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.
Sample Size Adjustment
No Adjustment
A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Hampshire Holiday Park Wanaka experience has plenty of reviews and does not meet the criteria for any adjustment.
Recent Reviews Adjustment
-3.66% Adjustment
There may be an adjustment if this experience hasn't received any reviews within the last 57 days. However the Hampshire Holiday Park Wanaka experience does not meet the criteria for any adjustment.
In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.
The Hampshire Holiday Park Wanaka experience has been adjusted for 200 days. Adjustments are according to the following table.
| Days | Adjustment |
|---|---|
| … | … |
| 197 | -3.60% |
| 198 | -3.62% |
| 199 | -3.64% |
| 200 | -3.66% |
| 201 | -3.68% |
| 202 | -3.70% |
| 203 | -3.71% |
| … | … |
Balancing Adjustment
2.37% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled customers are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Final Ranking Score
85%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.