Hi, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Hampshire Holiday Park Wanaka.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Hampshire Holiday Park Wanaka
Valid Reviews
156 Valid Reviews
The Hampshire Holiday Park Wanaka experience has a total of 160 reviews. There are 156 valid reviews that are included when calculating the ranking score and 4 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 156 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 26 |
|
17% |
| 9/10 | 30 |
|
19% |
| 8/10 | 37 |
|
24% |
| 7/10 | 19 |
|
12% |
| 6/10 | 20 |
|
13% |
| 5/10 | 13 |
|
8% |
| 4/10 | 4 |
|
3% |
| 3/10 | 2 |
|
1% |
| 2/10 | 1 |
|
1% |
| 1/10 | 4 |
|
3% |
75.13% Average
The raw data average (mean) for all the Hampshire Holiday Park Wanaka valid reviews is 75.13% and is based on 156 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
34 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 156 valid reviews, the experience has 34 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 34 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 2 |
|
6% |
| 9/10 | 3 |
|
9% |
| 8/10 | 7 |
|
21% |
| 7/10 | 2 |
|
6% |
| 6/10 | 7 |
|
21% |
| 5/10 | 7 |
|
21% |
| 4/10 | 2 |
|
6% |
| 3/10 | 0 |
|
0% |
| 2/10 | 1 |
|
3% |
| 1/10 | 3 |
|
9% |
60.88% Average
The raw data average (mean) for all the Hampshire Holiday Park Wanaka face-to-face reviews is 60.88% and is based on 34 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
85.89%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Mr H | 8/10 | 111 days | 98% |
| Ailsa McIntosh | 10/10 | 139 days | 100% |
| Clement | 9/10 | 170 days | 98% |
| Vera | 9/10 | 262 days | 96% |
| Rory M | 8/10 | 262 days | 95% |
| Rich | 9/10 | 323 days | 94% |
| BP | 10/10 | 354 days | 94% |
| Shaun | 8/10 | 504 days | 85% |
| Thom S | 8/10 | 535 days | 83% |
| Diane n Dave | 10/10 | 535 days | 85% |
| Lynda k | 8/10 | 535 days | 83% |
| Anne | 6/10 | 535 days | 73% |
| Dean | 10/10 | 688 days | 74% |
| Mike Fricker | 9/10 | 810 days | 63% |
| Hannah | 10/10 | 810 days | 63% |
| Jorian | 6/10 | 841 days | 52% |
| Lou | 10/10 | 870 days | 57% |
| Tal Tal | 10/10 | 901 days | 54% |
| Donna Harbidge | 9/10 | 1023 days | 42% |
| Charlie | 9/10 | 1054 days | 39% |
| Henry | 9/10 | 1085 days | 36% |
| Amy Catley | 6/10 | 1146 days | 27% |
| FitzHanss | 10/10 | 1207 days | 27% |
| Lieke | 4/10 | 1235 days | 16% |
| Ju | 4/10 | 1235 days | 16% |
| Alexandra | 9/10 | 1266 days | 23% |
| Aiden | 6/10 | 1266 days | 20% |
| Julia | 9/10 | 1266 days | 23% |
| RR | 9/10 | 1297 days | 21% |
| Sophie | 8/10 | 1297 days | 21% |
| Amel | 10/10 | 1297 days | 21% |
| Julia | 9/10 | 1297 days | 21% |
| Evan | 8/10 | 1327 days | 19% |
| Marcus | 3/10 | 1327 days | 10% |
| Rebecca Woodbridge | 8/10 | 1327 days | 19% |
| Eoin from Ireland | 10/10 | 1358 days | 18% |
| Hannah and Matthew | 7/10 | 1419 days | 13% |
| Justin | 10/10 | 1631 days | 7% |
| Wayne | 10/10 | 1723 days | 6% |
| Karthik | 10/10 | 1906 days | 5% |
| Thomas neil | 9/10 | 1937 days | 5% |
| Ange | 10/10 | 1996 days | 5% |
| Rach | 8/10 | 2057 days | 4% |
| Grace | 10/10 | 2057 days | 4% |
| JS | 8/10 | 2118 days | 4% |
| Jed Barnett | 10/10 | 2331 days | 4% |
| Clauds | 9/10 | 2331 days | 4% |
| Amanda | 8/10 | 2362 days | 4% |
| Fran | 9/10 | 2393 days | 4% |
| Sheri | 10/10 | 2423 days | 4% |
| Linda QLD | 9/10 | 2576 days | 3% |
| Lisanne | 7/10 | 2637 days | 3% |
| Beth | 9/10 | 2668 days | 3% |
| John | 3/10 | 2668 days | 2% |
| Michi | 9/10 | 2668 days | 3% |
| Jacqui | 8/10 | 2727 days | 3% |
| Inna | 10/10 | 2727 days | 3% |
| Tac | 9/10 | 2727 days | 3% |
| Anwang | 7/10 | 2758 days | 3% |
| Juraj | 7/10 | 2758 days | 3% |
| Kelsie | 9/10 | 2788 days | 3% |
| Nifty | 8/10 | 2788 days | 3% |
| Violet Murphy | 5/10 | 2819 days | 2% |
| Philip Page | 7/10 | 2819 days | 3% |
| Mike Fricker | 9/10 | 2819 days | 3% |
| Adva Cohen | 1/10 | 2849 days | 1% |
| Rachel | 8/10 | 2849 days | 3% |
| Holly Bartholomew | 7/10 | 2849 days | 3% |
| Cassie | 8/10 | 2849 days | 3% |
| Andres | 10/10 | 2880 days | 3% |
| Abu Samah Harun | 10/10 | 2911 days | 3% |
| Bex & Jake | 9/10 | 2972 days | 3% |
| Nathaniel Bond | 9/10 | 3031 days | 2% |
| Nicky Edwards | 9/10 | 3046 days | 2% |
| Hanneke van Dijk | 6/10 | 3066 days | 2% |
| Rogier van de Wiel | 8/10 | 3072 days | 2% |
| Helen Bond | 10/10 | 3092 days | 2% |
| Leong Mee Yee | 8/10 | 3094 days | 2% |
| Meijerelske | 9/10 | 3098 days | 2% |
| Laura Meelynn | 8/10 | 3122 days | 2% |
| Joe Trigg | 8/10 | 3164 days | 2% |
| Jenna Neivandt | 10/10 | 3204 days | 2% |
| Jozef Pinkerton | 6/10 | 3204 days | 2% |
| c mccabe | 8/10 | 3236 days | 2% |
| Chloe Watson | 8/10 | 3269 days | 2% |
| Duncan | 7/10 | 3321 days | 2% |
| Marc Lambert | 5/10 | 3373 days | 1% |
| Renard D | 5/10 | 3401 days | 1% |
| Daniel Andersson | 8/10 | 3425 days | 2% |
| Victoria Strong | 8/10 | 3455 days | 2% |
| David Townsend | 6/10 | 3506 days | 1% |
| Alicia McCormick | 6/10 | 3632 days | 1% |
| W Donovan | 8/10 | 3708 days | 1% |
| Wayne Jeskie | 5/10 | 3719 days | 1% |
| phillip dudman | 7/10 | 3719 days | 1% |
| Sara Dimnik | 7/10 | 3745 days | 1% |
| Sean Stevens | 8/10 | 3764 days | 1% |
| Corina Sima | 8/10 | 3770 days | 1% |
| Perrine Pilate | 8/10 | 3781 days | 1% |
| Helen James | 6/10 | 3793 days | 1% |
| Alex Macdonald | 6/10 | 3823 days | 1% |
| Harriet Bramley | 7/10 | 3948 days | 1% |
| Mitchell Henderson | 6/10 | 3974 days | 1% |
| Amy Steiger | 7/10 | 3976 days | 1% |
| Shelley | 5/10 | 3999 days | 0% |
| Nicole | 6/10 | 4044 days | 0% |
| Alistair Millward | 7/10 | 4125 days | 0% |
| Sam Smith | 5/10 | 4129 days | 0% |
| Adam Wight | 6/10 | 4131 days | 0% |
| Sebastiaan Kemperman | 6/10 | 4143 days | 0% |
| Wilma Senior | 7/10 | 4157 days | 0% |
| Stefanie Feldman | 7/10 | 4176 days | 0% |
| Rebecca Weight | 8/10 | 4180 days | 0% |
| Alexis Leneveu | 10/10 | 4195 days | 0% |
| Viki Ziemba | 9/10 | 4212 days | 0% |
| Bert Snel | 9/10 | 4249 days | 0% |
| Claudia | 10/10 | 4310 days | 0% |
| Ane Didriksen | 6/10 | 4460 days | 1% |
| Iris Anette Berger | 6/10 | 4460 days | 1% |
| Mike Fricker | 9/10 | 4463 days | 1% |
| JoMary Smith | 7/10 | 4522 days | 1% |
| catherine welsh | 6/10 | 4553 days | 1% |
| andrewmh | 8/10 | 4584 days | 1% |
| PipandJon | 8/10 | 4614 days | 1% |
| Jitka Krejcova | 10/10 | 4845 days | 1% |
| Bertiethebus | 7/10 | 4859 days | 1% |
| Patrycja Polakowska | 9/10 | 4869 days | 1% |
| Peter & Kate Carmichael | 8/10 | 5235 days | 1% |
| Aoife Lillis | 9/10 | 5241 days | 1% |
| G Tulloch | 1/10 | 5553 days | 0% |
| Sally Reeves | 1/10 | 5569 days | 0% |
| Hanggi | 10/10 | 5570 days | 1% |
| Julie | 5/10 | 5572 days | 0% |
| Alex | 7/10 | 5577 days | 1% |
| Eddie Stevens | 5/10 | 5584 days | 0% |
| Claudia Vermeer | 8/10 | 5604 days | 1% |
| Gillian de Vries | 6/10 | 5611 days | 1% |
| dollimyxture | 7/10 | 5680 days | 1% |
| Polil | 5/10 | 5941 days | 0% |
| Marcus Kippner | 8/10 | 5946 days | 1% |
| Barbara & Sven | 5/10 | 5957 days | 0% |
| Rolf X | 6/10 | 5965 days | 1% |
| Schygulla | 8/10 | 5975 days | 1% |
| Sinjc Grude | 8/10 | 5980 days | 1% |
| Lorena | 9/10 | 5983 days | 1% |
| Ross & Catherine Litherland | 2/10 | 5996 days | 0% |
| asselman | 4/10 | 6030 days | 0% |
| Decuq | 5/10 | 6056 days | 0% |
| paulandcathy | 5/10 | 6100 days | 0% |
| Kelly | 5/10 | 6200 days | 0% |
| OliverG1 | 8/10 | 6277 days | 1% |
| JoR | 4/10 | 6277 days | 0% |
| Vivien Williams | 1/10 | 6307 days | 0% |
| MetteK | 8/10 | 6323 days | 1% |
| Lucas | 6/10 | 6332 days | 1% |
| Frank | 7/10 | 6332 days | 1% |
Adjustments
Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.
Sample Size Adjustment
No Adjustment
A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Hampshire Holiday Park Wanaka experience has plenty of reviews and does not meet the criteria for any adjustment.
Recent Reviews Adjustment
-1.10% Adjustment
There may be an adjustment if this experience hasn't received any reviews within the last 118 days. However the Hampshire Holiday Park Wanaka experience does not meet the criteria for any adjustment.
In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.
The Hampshire Holiday Park Wanaka experience has been adjusted for 102 days. Adjustments are according to the following table.
| Days | Adjustment |
|---|---|
| … | … |
| 99 | -1.06% |
| 100 | -1.08% |
| 101 | -1.09% |
| 102 | -1.10% |
| 103 | -1.11% |
| 104 | -1.12% |
| 105 | -1.13% |
| … | … |
Balancing Adjustment
1.86% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled customers are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Final Ranking Score
87%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.