Hey, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Hampshire Holiday Park Wanaka.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Hampshire Holiday Park Wanaka
Valid Reviews
153 Valid Reviews
The Hampshire Holiday Park Wanaka experience has a total of 156 reviews. There are 153 valid reviews that are included when calculating the ranking score and 3 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 153 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 25 |
|
16% |
| 9/10 | 29 |
|
19% |
| 8/10 | 36 |
|
24% |
| 7/10 | 19 |
|
12% |
| 6/10 | 20 |
|
13% |
| 5/10 | 13 |
|
8% |
| 4/10 | 4 |
|
3% |
| 3/10 | 2 |
|
1% |
| 2/10 | 1 |
|
1% |
| 1/10 | 4 |
|
3% |
74.84% Average
The raw data average (mean) for all the Hampshire Holiday Park Wanaka valid reviews is 74.84% and is based on 153 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
34 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 153 valid reviews, the experience has 34 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 34 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 2 |
|
6% |
| 9/10 | 3 |
|
9% |
| 8/10 | 7 |
|
21% |
| 7/10 | 2 |
|
6% |
| 6/10 | 7 |
|
21% |
| 5/10 | 7 |
|
21% |
| 4/10 | 2 |
|
6% |
| 3/10 | 0 |
|
0% |
| 2/10 | 1 |
|
3% |
| 1/10 | 3 |
|
9% |
60.88% Average
The raw data average (mean) for all the Hampshire Holiday Park Wanaka face-to-face reviews is 60.88% and is based on 34 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
84.99%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Vera | 9/10 | 102 days | 100% |
| Rory M | 8/10 | 102 days | 99% |
| Rich | 9/10 | 163 days | 99% |
| BP | 10/10 | 194 days | 99% |
| Shaun | 8/10 | 344 days | 93% |
| Thom S | 8/10 | 375 days | 92% |
| Diane n Dave | 10/10 | 375 days | 93% |
| Lynda k | 8/10 | 375 days | 92% |
| Anne | 6/10 | 375 days | 80% |
| Dean | 10/10 | 528 days | 85% |
| Mike Fricker | 9/10 | 650 days | 76% |
| Hannah | 10/10 | 650 days | 77% |
| Jorian | 6/10 | 681 days | 64% |
| Lou | 10/10 | 710 days | 72% |
| Tal Tal | 10/10 | 741 days | 70% |
| Donna Harbidge | 9/10 | 863 days | 58% |
| Charlie | 9/10 | 894 days | 55% |
| Henry | 9/10 | 925 days | 51% |
| Amy Catley | 6/10 | 986 days | 40% |
| FitzHanss | 10/10 | 1047 days | 40% |
| Lieke | 4/10 | 1075 days | 25% |
| Ju | 4/10 | 1075 days | 25% |
| Alexandra | 9/10 | 1106 days | 35% |
| Aiden | 6/10 | 1106 days | 30% |
| Julia | 9/10 | 1106 days | 35% |
| RR | 9/10 | 1137 days | 32% |
| Sophie | 8/10 | 1137 days | 32% |
| Amel | 10/10 | 1137 days | 32% |
| Julia | 9/10 | 1137 days | 32% |
| Evan | 8/10 | 1167 days | 30% |
| Marcus | 3/10 | 1167 days | 16% |
| Rebecca Woodbridge | 8/10 | 1167 days | 30% |
| Eoin from Ireland | 10/10 | 1198 days | 28% |
| Hannah and Matthew | 7/10 | 1259 days | 22% |
| Justin | 10/10 | 1471 days | 12% |
| Wayne | 10/10 | 1563 days | 9% |
| Karthik | 10/10 | 1746 days | 5% |
| Thomas neil | 9/10 | 1777 days | 5% |
| Ange | 10/10 | 1836 days | 5% |
| Rach | 8/10 | 1897 days | 5% |
| Grace | 10/10 | 1897 days | 5% |
| JS | 8/10 | 1958 days | 5% |
| Jed Barnett | 10/10 | 2171 days | 4% |
| Clauds | 9/10 | 2171 days | 4% |
| Amanda | 8/10 | 2202 days | 4% |
| Fran | 9/10 | 2233 days | 4% |
| Sheri | 10/10 | 2263 days | 4% |
| Linda QLD | 9/10 | 2416 days | 4% |
| Lisanne | 7/10 | 2477 days | 3% |
| Beth | 9/10 | 2508 days | 4% |
| John | 3/10 | 2508 days | 2% |
| Michi | 9/10 | 2508 days | 4% |
| Jacqui | 8/10 | 2567 days | 4% |
| Inna | 10/10 | 2567 days | 4% |
| Tac | 9/10 | 2567 days | 4% |
| Anwang | 7/10 | 2598 days | 3% |
| Juraj | 7/10 | 2598 days | 3% |
| Kelsie | 9/10 | 2628 days | 3% |
| Nifty | 8/10 | 2628 days | 3% |
| Violet Murphy | 5/10 | 2659 days | 3% |
| Philip Page | 7/10 | 2659 days | 3% |
| Mike Fricker | 9/10 | 2659 days | 3% |
| Adva Cohen | 1/10 | 2689 days | 1% |
| Rachel | 8/10 | 2689 days | 3% |
| Holly Bartholomew | 7/10 | 2689 days | 3% |
| Cassie | 8/10 | 2689 days | 3% |
| Andres | 10/10 | 2720 days | 3% |
| Abu Samah Harun | 10/10 | 2751 days | 3% |
| Bex & Jake | 9/10 | 2812 days | 3% |
| Nathaniel Bond | 9/10 | 2871 days | 2% |
| Nicky Edwards | 9/10 | 2886 days | 3% |
| Hanneke van Dijk | 6/10 | 2906 days | 2% |
| Rogier van de Wiel | 8/10 | 2912 days | 3% |
| Helen Bond | 10/10 | 2932 days | 3% |
| Leong Mee Yee | 8/10 | 2934 days | 3% |
| Meijerelske | 9/10 | 2938 days | 3% |
| Laura Meelynn | 8/10 | 2962 days | 3% |
| Joe Trigg | 8/10 | 3004 days | 3% |
| Jenna Neivandt | 10/10 | 3044 days | 3% |
| Jozef Pinkerton | 6/10 | 3044 days | 2% |
| c mccabe | 8/10 | 3076 days | 3% |
| Chloe Watson | 8/10 | 3109 days | 2% |
| Duncan | 7/10 | 3161 days | 2% |
| Marc Lambert | 5/10 | 3213 days | 2% |
| Renard D | 5/10 | 3241 days | 2% |
| Daniel Andersson | 8/10 | 3265 days | 2% |
| Victoria Strong | 8/10 | 3295 days | 2% |
| David Townsend | 6/10 | 3346 days | 2% |
| Alicia McCormick | 6/10 | 3472 days | 2% |
| W Donovan | 8/10 | 3548 days | 2% |
| Wayne Jeskie | 5/10 | 3559 days | 1% |
| phillip dudman | 7/10 | 3559 days | 1% |
| Sara Dimnik | 7/10 | 3585 days | 1% |
| Sean Stevens | 8/10 | 3604 days | 1% |
| Corina Sima | 8/10 | 3610 days | 1% |
| Perrine Pilate | 8/10 | 3621 days | 1% |
| Helen James | 6/10 | 3633 days | 1% |
| Alex Macdonald | 6/10 | 3662 days | 1% |
| Harriet Bramley | 7/10 | 3788 days | 1% |
| Mitchell Henderson | 6/10 | 3814 days | 1% |
| Amy Steiger | 7/10 | 3815 days | 1% |
| Shelley | 5/10 | 3839 days | 1% |
| Nicole | 6/10 | 3884 days | 1% |
| Alistair Millward | 7/10 | 3965 days | 1% |
| Sam Smith | 5/10 | 3968 days | 1% |
| Adam Wight | 6/10 | 3971 days | 1% |
| Sebastiaan Kemperman | 6/10 | 3983 days | 1% |
| Wilma Senior | 7/10 | 3996 days | 1% |
| Stefanie Feldman | 7/10 | 4016 days | 1% |
| Rebecca Weight | 8/10 | 4020 days | 1% |
| Alexis Leneveu | 10/10 | 4035 days | 1% |
| Viki Ziemba | 9/10 | 4052 days | 1% |
| Bert Snel | 9/10 | 4088 days | 1% |
| Claudia | 10/10 | 4149 days | 0% |
| Ane Didriksen | 6/10 | 4300 days | 0% |
| Iris Anette Berger | 6/10 | 4300 days | 0% |
| Mike Fricker | 9/10 | 4303 days | 0% |
| JoMary Smith | 7/10 | 4362 days | 0% |
| catherine welsh | 6/10 | 4393 days | 1% |
| andrewmh | 8/10 | 4424 days | 1% |
| PipandJon | 8/10 | 4454 days | 1% |
| Jitka Krejcova | 10/10 | 4685 days | 1% |
| Bertiethebus | 7/10 | 4699 days | 1% |
| Patrycja Polakowska | 9/10 | 4709 days | 1% |
| Peter & Kate Carmichael | 8/10 | 5075 days | 1% |
| Aoife Lillis | 9/10 | 5081 days | 1% |
| G Tulloch | 1/10 | 5393 days | 0% |
| Sally Reeves | 1/10 | 5409 days | 0% |
| Hanggi | 10/10 | 5410 days | 1% |
| Julie | 5/10 | 5412 days | 1% |
| Alex | 7/10 | 5417 days | 1% |
| Eddie Stevens | 5/10 | 5424 days | 1% |
| Claudia Vermeer | 8/10 | 5444 days | 1% |
| Gillian de Vries | 6/10 | 5451 days | 1% |
| dollimyxture | 7/10 | 5520 days | 1% |
| Polil | 5/10 | 5781 days | 1% |
| Marcus Kippner | 8/10 | 5786 days | 1% |
| Barbara & Sven | 5/10 | 5797 days | 1% |
| Rolf X | 6/10 | 5805 days | 1% |
| Schygulla | 8/10 | 5815 days | 1% |
| Sinjc Grude | 8/10 | 5820 days | 1% |
| Lorena | 9/10 | 5823 days | 1% |
| Ross & Catherine Litherland | 2/10 | 5836 days | 0% |
| asselman | 4/10 | 5870 days | 0% |
| Decuq | 5/10 | 5896 days | 1% |
| paulandcathy | 5/10 | 5940 days | 1% |
| Kelly | 5/10 | 6040 days | 1% |
| OliverG1 | 8/10 | 6117 days | 1% |
| JoR | 4/10 | 6117 days | 0% |
| Vivien Williams | 1/10 | 6147 days | 0% |
| MetteK | 8/10 | 6163 days | 1% |
| Lucas | 6/10 | 6172 days | 1% |
| Frank | 7/10 | 6172 days | 1% |
Adjustments
Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.
Sample Size Adjustment
No Adjustment
A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Hampshire Holiday Park Wanaka experience has plenty of reviews and does not meet the criteria for any adjustment.
Recent Reviews Adjustment
-1.34% Adjustment
There may be an adjustment if this experience hasn't received any reviews within the last 44 days. However the Hampshire Holiday Park Wanaka experience does not meet the criteria for any adjustment.
In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.
The Hampshire Holiday Park Wanaka experience has been adjusted for 66 days. Adjustments are according to the following table.
| Days | Adjustment |
|---|---|
| … | … |
| 63 | -1.28% |
| 64 | -1.30% |
| 65 | -1.32% |
| 66 | -1.34% |
| 67 | -1.36% |
| 68 | -1.38% |
| 69 | -1.40% |
| … | … |
Balancing Adjustment
2.10% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled customers are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Final Ranking Score
86%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.