G'day, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Hampshire Holiday Park Wanaka.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Hampshire Holiday Park Wanaka
Valid Reviews
153 Valid Reviews
The Hampshire Holiday Park Wanaka experience has a total of 156 reviews. There are 153 valid reviews that are included when calculating the ranking score and 3 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 153 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 25 |
|
16% |
| 9/10 | 29 |
|
19% |
| 8/10 | 36 |
|
24% |
| 7/10 | 19 |
|
12% |
| 6/10 | 20 |
|
13% |
| 5/10 | 13 |
|
8% |
| 4/10 | 4 |
|
3% |
| 3/10 | 2 |
|
1% |
| 2/10 | 1 |
|
1% |
| 1/10 | 4 |
|
3% |
74.84% Average
The raw data average (mean) for all the Hampshire Holiday Park Wanaka valid reviews is 74.84% and is based on 153 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
34 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 153 valid reviews, the experience has 34 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 34 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 2 |
|
6% |
| 9/10 | 3 |
|
9% |
| 8/10 | 7 |
|
21% |
| 7/10 | 2 |
|
6% |
| 6/10 | 7 |
|
21% |
| 5/10 | 7 |
|
21% |
| 4/10 | 2 |
|
6% |
| 3/10 | 0 |
|
0% |
| 2/10 | 1 |
|
3% |
| 1/10 | 3 |
|
9% |
60.88% Average
The raw data average (mean) for all the Hampshire Holiday Park Wanaka face-to-face reviews is 60.88% and is based on 34 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
84.89%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Vera | 9/10 | 38 days | 100% |
| Rory M | 8/10 | 38 days | 99% |
| Rich | 9/10 | 99 days | 99% |
| BP | 10/10 | 130 days | 100% |
| Shaun | 8/10 | 280 days | 95% |
| Thom S | 8/10 | 311 days | 94% |
| Diane n Dave | 10/10 | 311 days | 95% |
| Lynda k | 8/10 | 311 days | 94% |
| Anne | 6/10 | 311 days | 82% |
| Dean | 10/10 | 464 days | 89% |
| Mike Fricker | 9/10 | 586 days | 80% |
| Hannah | 10/10 | 586 days | 81% |
| Jorian | 6/10 | 617 days | 68% |
| Lou | 10/10 | 646 days | 77% |
| Tal Tal | 10/10 | 677 days | 75% |
| Donna Harbidge | 9/10 | 799 days | 64% |
| Charlie | 9/10 | 830 days | 61% |
| Henry | 9/10 | 861 days | 58% |
| Amy Catley | 6/10 | 922 days | 45% |
| FitzHanss | 10/10 | 983 days | 46% |
| Lieke | 4/10 | 1011 days | 28% |
| Ju | 4/10 | 1011 days | 28% |
| Alexandra | 9/10 | 1042 days | 40% |
| Aiden | 6/10 | 1042 days | 35% |
| Julia | 9/10 | 1042 days | 40% |
| RR | 9/10 | 1073 days | 37% |
| Sophie | 8/10 | 1073 days | 37% |
| Amel | 10/10 | 1073 days | 38% |
| Julia | 9/10 | 1073 days | 37% |
| Evan | 8/10 | 1103 days | 34% |
| Marcus | 3/10 | 1103 days | 19% |
| Rebecca Woodbridge | 8/10 | 1103 days | 34% |
| Eoin from Ireland | 10/10 | 1134 days | 33% |
| Hannah and Matthew | 7/10 | 1195 days | 26% |
| Justin | 10/10 | 1407 days | 15% |
| Wayne | 10/10 | 1499 days | 11% |
| Karthik | 10/10 | 1682 days | 6% |
| Thomas neil | 9/10 | 1713 days | 6% |
| Ange | 10/10 | 1772 days | 5% |
| Rach | 8/10 | 1833 days | 5% |
| Grace | 10/10 | 1833 days | 5% |
| JS | 8/10 | 1894 days | 5% |
| Jed Barnett | 10/10 | 2107 days | 4% |
| Clauds | 9/10 | 2107 days | 4% |
| Amanda | 8/10 | 2138 days | 4% |
| Fran | 9/10 | 2169 days | 4% |
| Sheri | 10/10 | 2199 days | 4% |
| Linda QLD | 9/10 | 2352 days | 4% |
| Lisanne | 7/10 | 2413 days | 4% |
| Beth | 9/10 | 2444 days | 4% |
| John | 3/10 | 2444 days | 2% |
| Michi | 9/10 | 2444 days | 4% |
| Jacqui | 8/10 | 2503 days | 4% |
| Inna | 10/10 | 2503 days | 4% |
| Tac | 9/10 | 2503 days | 4% |
| Anwang | 7/10 | 2534 days | 3% |
| Juraj | 7/10 | 2534 days | 3% |
| Kelsie | 9/10 | 2564 days | 4% |
| Nifty | 8/10 | 2564 days | 3% |
| Violet Murphy | 5/10 | 2595 days | 3% |
| Philip Page | 7/10 | 2595 days | 3% |
| Mike Fricker | 9/10 | 2595 days | 3% |
| Adva Cohen | 1/10 | 2625 days | 1% |
| Rachel | 8/10 | 2625 days | 3% |
| Holly Bartholomew | 7/10 | 2625 days | 3% |
| Cassie | 8/10 | 2625 days | 3% |
| Andres | 10/10 | 2656 days | 3% |
| Abu Samah Harun | 10/10 | 2687 days | 3% |
| Bex & Jake | 9/10 | 2748 days | 3% |
| Nathaniel Bond | 9/10 | 2807 days | 2% |
| Nicky Edwards | 9/10 | 2822 days | 3% |
| Hanneke van Dijk | 6/10 | 2842 days | 2% |
| Rogier van de Wiel | 8/10 | 2848 days | 3% |
| Helen Bond | 10/10 | 2868 days | 3% |
| Leong Mee Yee | 8/10 | 2870 days | 3% |
| Meijerelske | 9/10 | 2874 days | 3% |
| Laura Meelynn | 8/10 | 2898 days | 3% |
| Joe Trigg | 8/10 | 2940 days | 3% |
| Jenna Neivandt | 10/10 | 2980 days | 3% |
| Jozef Pinkerton | 6/10 | 2980 days | 2% |
| c mccabe | 8/10 | 3012 days | 3% |
| Chloe Watson | 8/10 | 3045 days | 3% |
| Duncan | 7/10 | 3097 days | 2% |
| Marc Lambert | 5/10 | 3149 days | 2% |
| Renard D | 5/10 | 3177 days | 2% |
| Daniel Andersson | 8/10 | 3201 days | 2% |
| Victoria Strong | 8/10 | 3231 days | 2% |
| David Townsend | 6/10 | 3282 days | 2% |
| Alicia McCormick | 6/10 | 3408 days | 2% |
| W Donovan | 8/10 | 3484 days | 2% |
| Wayne Jeskie | 5/10 | 3495 days | 1% |
| phillip dudman | 7/10 | 3495 days | 2% |
| Sara Dimnik | 7/10 | 3521 days | 2% |
| Sean Stevens | 8/10 | 3540 days | 2% |
| Corina Sima | 8/10 | 3546 days | 2% |
| Perrine Pilate | 8/10 | 3557 days | 2% |
| Helen James | 6/10 | 3569 days | 1% |
| Alex Macdonald | 6/10 | 3599 days | 1% |
| Harriet Bramley | 7/10 | 3724 days | 1% |
| Mitchell Henderson | 6/10 | 3750 days | 1% |
| Amy Steiger | 7/10 | 3752 days | 1% |
| Shelley | 5/10 | 3775 days | 1% |
| Nicole | 6/10 | 3820 days | 1% |
| Alistair Millward | 7/10 | 3901 days | 1% |
| Sam Smith | 5/10 | 3905 days | 1% |
| Adam Wight | 6/10 | 3907 days | 1% |
| Sebastiaan Kemperman | 6/10 | 3919 days | 1% |
| Wilma Senior | 7/10 | 3933 days | 1% |
| Stefanie Feldman | 7/10 | 3952 days | 1% |
| Rebecca Weight | 8/10 | 3956 days | 1% |
| Alexis Leneveu | 10/10 | 3971 days | 1% |
| Viki Ziemba | 9/10 | 3988 days | 1% |
| Bert Snel | 9/10 | 4025 days | 1% |
| Claudia | 10/10 | 4086 days | 1% |
| Ane Didriksen | 6/10 | 4236 days | 0% |
| Iris Anette Berger | 6/10 | 4236 days | 0% |
| Mike Fricker | 9/10 | 4239 days | 0% |
| JoMary Smith | 7/10 | 4298 days | 0% |
| catherine welsh | 6/10 | 4329 days | 0% |
| andrewmh | 8/10 | 4360 days | 0% |
| PipandJon | 8/10 | 4390 days | 1% |
| Jitka Krejcova | 10/10 | 4621 days | 1% |
| Bertiethebus | 7/10 | 4635 days | 1% |
| Patrycja Polakowska | 9/10 | 4645 days | 1% |
| Peter & Kate Carmichael | 8/10 | 5011 days | 1% |
| Aoife Lillis | 9/10 | 5017 days | 1% |
| G Tulloch | 1/10 | 5329 days | 0% |
| Sally Reeves | 1/10 | 5345 days | 0% |
| Hanggi | 10/10 | 5346 days | 1% |
| Julie | 5/10 | 5348 days | 1% |
| Alex | 7/10 | 5353 days | 1% |
| Eddie Stevens | 5/10 | 5360 days | 1% |
| Claudia Vermeer | 8/10 | 5380 days | 1% |
| Gillian de Vries | 6/10 | 5387 days | 1% |
| dollimyxture | 7/10 | 5456 days | 1% |
| Polil | 5/10 | 5717 days | 1% |
| Marcus Kippner | 8/10 | 5722 days | 1% |
| Barbara & Sven | 5/10 | 5733 days | 1% |
| Rolf X | 6/10 | 5741 days | 1% |
| Schygulla | 8/10 | 5751 days | 1% |
| Sinjc Grude | 8/10 | 5756 days | 1% |
| Lorena | 9/10 | 5759 days | 1% |
| Ross & Catherine Litherland | 2/10 | 5772 days | 0% |
| asselman | 4/10 | 5806 days | 0% |
| Decuq | 5/10 | 5832 days | 1% |
| paulandcathy | 5/10 | 5876 days | 1% |
| Kelly | 5/10 | 5976 days | 1% |
| OliverG1 | 8/10 | 6053 days | 1% |
| JoR | 4/10 | 6053 days | 0% |
| Vivien Williams | 1/10 | 6083 days | 0% |
| MetteK | 8/10 | 6099 days | 1% |
| Lucas | 6/10 | 6108 days | 1% |
| Frank | 7/10 | 6108 days | 1% |
Adjustments
Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.
Sample Size Adjustment
No Adjustment
A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Hampshire Holiday Park Wanaka experience has plenty of reviews and does not meet the criteria for any adjustment.
Recent Reviews Adjustment
-0.06% Adjustment
There may be an adjustment if this experience hasn't received any reviews within the last 47 days. However the Hampshire Holiday Park Wanaka experience does not meet the criteria for any adjustment.
In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.
The Hampshire Holiday Park Wanaka experience has been adjusted for 3 days. Adjustments are according to the following table.
| Days | Adjustment |
|---|---|
| … | … |
| 0 | -0.00% |
| 1 | -0.02% |
| 2 | -0.04% |
| 3 | -0.06% |
| 4 | -0.08% |
| 5 | -0.10% |
| 6 | -0.12% |
| … | … |
Balancing Adjustment
1.85% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled customers are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Final Ranking Score
87%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.