Kia ora, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Hampshire Holiday Park Wanaka.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Hampshire Holiday Park Wanaka
Valid Reviews
156 Valid Reviews
The Hampshire Holiday Park Wanaka experience has a total of 160 reviews. There are 156 valid reviews that are included when calculating the ranking score and 4 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 156 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 26 |
|
17% |
| 9/10 | 30 |
|
19% |
| 8/10 | 37 |
|
24% |
| 7/10 | 19 |
|
12% |
| 6/10 | 20 |
|
13% |
| 5/10 | 13 |
|
8% |
| 4/10 | 4 |
|
3% |
| 3/10 | 2 |
|
1% |
| 2/10 | 1 |
|
1% |
| 1/10 | 4 |
|
3% |
75.13% Average
The raw data average (mean) for all the Hampshire Holiday Park Wanaka valid reviews is 75.13% and is based on 156 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
34 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 156 valid reviews, the experience has 34 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 34 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 2 |
|
6% |
| 9/10 | 3 |
|
9% |
| 8/10 | 7 |
|
21% |
| 7/10 | 2 |
|
6% |
| 6/10 | 7 |
|
21% |
| 5/10 | 7 |
|
21% |
| 4/10 | 2 |
|
6% |
| 3/10 | 0 |
|
0% |
| 2/10 | 1 |
|
3% |
| 1/10 | 3 |
|
9% |
60.88% Average
The raw data average (mean) for all the Hampshire Holiday Park Wanaka face-to-face reviews is 60.88% and is based on 34 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
86.09%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Mr H | 8/10 | 224 days | 99% |
| Ailsa McIntosh | 10/10 | 252 days | 100% |
| Clement | 9/10 | 283 days | 98% |
| Vera | 9/10 | 375 days | 94% |
| Rory M | 8/10 | 375 days | 94% |
| Rich | 9/10 | 436 days | 92% |
| BP | 10/10 | 467 days | 91% |
| Shaun | 8/10 | 617 days | 80% |
| Thom S | 8/10 | 648 days | 77% |
| Diane n Dave | 10/10 | 648 days | 79% |
| Lynda k | 8/10 | 648 days | 77% |
| Anne | 6/10 | 648 days | 68% |
| Dean | 10/10 | 801 days | 66% |
| Mike Fricker | 9/10 | 923 days | 53% |
| Hannah | 10/10 | 923 days | 53% |
| Jorian | 6/10 | 954 days | 43% |
| Lou | 10/10 | 983 days | 47% |
| Tal Tal | 10/10 | 1014 days | 44% |
| Donna Harbidge | 9/10 | 1136 days | 33% |
| Charlie | 9/10 | 1167 days | 30% |
| Henry | 9/10 | 1198 days | 28% |
| Amy Catley | 6/10 | 1259 days | 21% |
| FitzHanss | 10/10 | 1320 days | 20% |
| Lieke | 4/10 | 1348 days | 12% |
| Ju | 4/10 | 1348 days | 12% |
| Alexandra | 9/10 | 1379 days | 17% |
| Aiden | 6/10 | 1379 days | 15% |
| Julia | 9/10 | 1379 days | 17% |
| RR | 9/10 | 1410 days | 15% |
| Sophie | 8/10 | 1410 days | 15% |
| Amel | 10/10 | 1410 days | 15% |
| Julia | 9/10 | 1410 days | 15% |
| Evan | 8/10 | 1440 days | 14% |
| Marcus | 3/10 | 1440 days | 8% |
| Rebecca Woodbridge | 8/10 | 1440 days | 14% |
| Eoin from Ireland | 10/10 | 1471 days | 13% |
| Hannah and Matthew | 7/10 | 1532 days | 10% |
| Justin | 10/10 | 1744 days | 6% |
| Wayne | 10/10 | 1836 days | 5% |
| Karthik | 10/10 | 2019 days | 5% |
| Thomas neil | 9/10 | 2050 days | 5% |
| Ange | 10/10 | 2109 days | 5% |
| Rach | 8/10 | 2170 days | 4% |
| Grace | 10/10 | 2170 days | 4% |
| JS | 8/10 | 2231 days | 4% |
| Jed Barnett | 10/10 | 2444 days | 4% |
| Clauds | 9/10 | 2444 days | 4% |
| Amanda | 8/10 | 2475 days | 4% |
| Fran | 9/10 | 2506 days | 4% |
| Sheri | 10/10 | 2536 days | 4% |
| Linda QLD | 9/10 | 2689 days | 3% |
| Lisanne | 7/10 | 2750 days | 3% |
| Beth | 9/10 | 2781 days | 3% |
| John | 3/10 | 2781 days | 2% |
| Michi | 9/10 | 2781 days | 3% |
| Jacqui | 8/10 | 2840 days | 3% |
| Inna | 10/10 | 2840 days | 3% |
| Tac | 9/10 | 2840 days | 3% |
| Anwang | 7/10 | 2871 days | 3% |
| Juraj | 7/10 | 2871 days | 3% |
| Kelsie | 9/10 | 2901 days | 3% |
| Nifty | 8/10 | 2901 days | 3% |
| Violet Murphy | 5/10 | 2932 days | 2% |
| Philip Page | 7/10 | 2932 days | 3% |
| Mike Fricker | 9/10 | 2932 days | 3% |
| Adva Cohen | 1/10 | 2962 days | 1% |
| Rachel | 8/10 | 2962 days | 3% |
| Holly Bartholomew | 7/10 | 2962 days | 3% |
| Cassie | 8/10 | 2962 days | 3% |
| Andres | 10/10 | 2993 days | 3% |
| Abu Samah Harun | 10/10 | 3024 days | 3% |
| Bex & Jake | 9/10 | 3085 days | 3% |
| Nathaniel Bond | 9/10 | 3144 days | 2% |
| Nicky Edwards | 9/10 | 3159 days | 2% |
| Hanneke van Dijk | 6/10 | 3179 days | 2% |
| Rogier van de Wiel | 8/10 | 3185 days | 2% |
| Helen Bond | 10/10 | 3205 days | 2% |
| Leong Mee Yee | 8/10 | 3207 days | 2% |
| Meijerelske | 9/10 | 3211 days | 2% |
| Laura Meelynn | 8/10 | 3235 days | 2% |
| Joe Trigg | 8/10 | 3277 days | 2% |
| Jenna Neivandt | 10/10 | 3317 days | 2% |
| Jozef Pinkerton | 6/10 | 3317 days | 2% |
| c mccabe | 8/10 | 3349 days | 2% |
| Chloe Watson | 8/10 | 3382 days | 2% |
| Duncan | 7/10 | 3434 days | 2% |
| Marc Lambert | 5/10 | 3486 days | 1% |
| Renard D | 5/10 | 3514 days | 1% |
| Daniel Andersson | 8/10 | 3538 days | 2% |
| Victoria Strong | 8/10 | 3568 days | 2% |
| David Townsend | 6/10 | 3619 days | 1% |
| Alicia McCormick | 6/10 | 3745 days | 1% |
| W Donovan | 8/10 | 3821 days | 1% |
| Wayne Jeskie | 5/10 | 3832 days | 1% |
| phillip dudman | 7/10 | 3832 days | 1% |
| Sara Dimnik | 7/10 | 3858 days | 1% |
| Sean Stevens | 8/10 | 3877 days | 1% |
| Corina Sima | 8/10 | 3883 days | 1% |
| Perrine Pilate | 8/10 | 3894 days | 1% |
| Helen James | 6/10 | 3906 days | 1% |
| Alex Macdonald | 6/10 | 3935 days | 1% |
| Harriet Bramley | 7/10 | 4061 days | 1% |
| Mitchell Henderson | 6/10 | 4087 days | 0% |
| Amy Steiger | 7/10 | 4088 days | 1% |
| Shelley | 5/10 | 4112 days | 0% |
| Nicole | 6/10 | 4157 days | 0% |
| Alistair Millward | 7/10 | 4238 days | 0% |
| Sam Smith | 5/10 | 4241 days | 0% |
| Adam Wight | 6/10 | 4244 days | 0% |
| Sebastiaan Kemperman | 6/10 | 4256 days | 0% |
| Wilma Senior | 7/10 | 4269 days | 0% |
| Stefanie Feldman | 7/10 | 4289 days | 0% |
| Rebecca Weight | 8/10 | 4293 days | 0% |
| Alexis Leneveu | 10/10 | 4308 days | 0% |
| Viki Ziemba | 9/10 | 4325 days | 0% |
| Bert Snel | 9/10 | 4361 days | 0% |
| Claudia | 10/10 | 4422 days | 1% |
| Ane Didriksen | 6/10 | 4573 days | 1% |
| Iris Anette Berger | 6/10 | 4573 days | 1% |
| Mike Fricker | 9/10 | 4576 days | 1% |
| JoMary Smith | 7/10 | 4635 days | 1% |
| catherine welsh | 6/10 | 4666 days | 1% |
| andrewmh | 8/10 | 4697 days | 1% |
| PipandJon | 8/10 | 4727 days | 1% |
| Jitka Krejcova | 10/10 | 4958 days | 1% |
| Bertiethebus | 7/10 | 4972 days | 1% |
| Patrycja Polakowska | 9/10 | 4982 days | 1% |
| Peter & Kate Carmichael | 8/10 | 5348 days | 1% |
| Aoife Lillis | 9/10 | 5354 days | 1% |
| G Tulloch | 1/10 | 5666 days | 0% |
| Sally Reeves | 1/10 | 5682 days | 0% |
| Hanggi | 10/10 | 5683 days | 1% |
| Julie | 5/10 | 5685 days | 1% |
| Alex | 7/10 | 5690 days | 1% |
| Eddie Stevens | 5/10 | 5697 days | 1% |
| Claudia Vermeer | 8/10 | 5717 days | 1% |
| Gillian de Vries | 6/10 | 5724 days | 1% |
| dollimyxture | 7/10 | 5793 days | 1% |
| Polil | 5/10 | 6054 days | 1% |
| Marcus Kippner | 8/10 | 6059 days | 1% |
| Barbara & Sven | 5/10 | 6070 days | 1% |
| Rolf X | 6/10 | 6078 days | 1% |
| Schygulla | 8/10 | 6088 days | 1% |
| Sinjc Grude | 8/10 | 6093 days | 1% |
| Lorena | 9/10 | 6096 days | 1% |
| Ross & Catherine Litherland | 2/10 | 6109 days | 0% |
| asselman | 4/10 | 6143 days | 0% |
| Decuq | 5/10 | 6169 days | 1% |
| paulandcathy | 5/10 | 6213 days | 1% |
| Kelly | 5/10 | 6313 days | 1% |
| OliverG1 | 8/10 | 6390 days | 1% |
| JoR | 4/10 | 6390 days | 0% |
| Vivien Williams | 1/10 | 6420 days | 0% |
| MetteK | 8/10 | 6436 days | 1% |
| Lucas | 6/10 | 6445 days | 1% |
| Frank | 7/10 | 6445 days | 1% |
Adjustments
Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.
Sample Size Adjustment
No Adjustment
A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Hampshire Holiday Park Wanaka experience has plenty of reviews and does not meet the criteria for any adjustment.
Recent Reviews Adjustment
-3.48% Adjustment
There may be an adjustment if this experience hasn't received any reviews within the last 62 days. However the Hampshire Holiday Park Wanaka experience does not meet the criteria for any adjustment.
In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.
The Hampshire Holiday Park Wanaka experience has been adjusted for 200 days. Adjustments are according to the following table.
| Days | Adjustment |
|---|---|
| … | … |
| 197 | -3.43% |
| 198 | -3.45% |
| 199 | -3.47% |
| 200 | -3.48% |
| 201 | -3.50% |
| 202 | -3.52% |
| 203 | -3.54% |
| … | … |
Balancing Adjustment
2.34% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled customers are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Final Ranking Score
85%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.