Hi, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Hampshire Holiday Park Wanaka.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Hampshire Holiday Park Wanaka
Valid Reviews
156 Valid Reviews
The Hampshire Holiday Park Wanaka experience has a total of 160 reviews. There are 156 valid reviews that are included when calculating the ranking score and 4 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 156 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 26 |
|
17% |
| 9/10 | 30 |
|
19% |
| 8/10 | 37 |
|
24% |
| 7/10 | 19 |
|
12% |
| 6/10 | 20 |
|
13% |
| 5/10 | 13 |
|
8% |
| 4/10 | 4 |
|
3% |
| 3/10 | 2 |
|
1% |
| 2/10 | 1 |
|
1% |
| 1/10 | 4 |
|
3% |
75.13% Average
The raw data average (mean) for all the Hampshire Holiday Park Wanaka valid reviews is 75.13% and is based on 156 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
34 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 156 valid reviews, the experience has 34 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 34 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 2 |
|
6% |
| 9/10 | 3 |
|
9% |
| 8/10 | 7 |
|
21% |
| 7/10 | 2 |
|
6% |
| 6/10 | 7 |
|
21% |
| 5/10 | 7 |
|
21% |
| 4/10 | 2 |
|
6% |
| 3/10 | 0 |
|
0% |
| 2/10 | 1 |
|
3% |
| 1/10 | 3 |
|
9% |
60.88% Average
The raw data average (mean) for all the Hampshire Holiday Park Wanaka face-to-face reviews is 60.88% and is based on 34 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
86.14%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Mr H | 8/10 | 253 days | 99% |
| Ailsa McIntosh | 10/10 | 281 days | 100% |
| Clement | 9/10 | 312 days | 98% |
| Vera | 9/10 | 404 days | 94% |
| Rory M | 8/10 | 404 days | 93% |
| Rich | 9/10 | 465 days | 91% |
| BP | 10/10 | 496 days | 90% |
| Shaun | 8/10 | 646 days | 78% |
| Thom S | 8/10 | 677 days | 76% |
| Diane n Dave | 10/10 | 677 days | 77% |
| Lynda k | 8/10 | 677 days | 76% |
| Anne | 6/10 | 677 days | 67% |
| Dean | 10/10 | 830 days | 64% |
| Mike Fricker | 9/10 | 952 days | 50% |
| Hannah | 10/10 | 952 days | 51% |
| Jorian | 6/10 | 983 days | 41% |
| Lou | 10/10 | 1012 days | 45% |
| Tal Tal | 10/10 | 1043 days | 42% |
| Donna Harbidge | 9/10 | 1165 days | 31% |
| Charlie | 9/10 | 1196 days | 29% |
| Henry | 9/10 | 1227 days | 26% |
| Amy Catley | 6/10 | 1288 days | 19% |
| FitzHanss | 10/10 | 1349 days | 19% |
| Lieke | 4/10 | 1377 days | 11% |
| Ju | 4/10 | 1377 days | 11% |
| Alexandra | 9/10 | 1408 days | 15% |
| Aiden | 6/10 | 1408 days | 13% |
| Julia | 9/10 | 1408 days | 15% |
| RR | 9/10 | 1439 days | 14% |
| Sophie | 8/10 | 1439 days | 14% |
| Amel | 10/10 | 1439 days | 14% |
| Julia | 9/10 | 1439 days | 14% |
| Evan | 8/10 | 1469 days | 13% |
| Marcus | 3/10 | 1469 days | 7% |
| Rebecca Woodbridge | 8/10 | 1469 days | 13% |
| Eoin from Ireland | 10/10 | 1500 days | 11% |
| Hannah and Matthew | 7/10 | 1561 days | 9% |
| Justin | 10/10 | 1773 days | 5% |
| Wayne | 10/10 | 1865 days | 5% |
| Karthik | 10/10 | 2048 days | 5% |
| Thomas neil | 9/10 | 2079 days | 5% |
| Ange | 10/10 | 2138 days | 5% |
| Rach | 8/10 | 2199 days | 4% |
| Grace | 10/10 | 2199 days | 4% |
| JS | 8/10 | 2260 days | 4% |
| Jed Barnett | 10/10 | 2473 days | 4% |
| Clauds | 9/10 | 2473 days | 4% |
| Amanda | 8/10 | 2504 days | 4% |
| Fran | 9/10 | 2535 days | 4% |
| Sheri | 10/10 | 2565 days | 4% |
| Linda QLD | 9/10 | 2718 days | 3% |
| Lisanne | 7/10 | 2779 days | 3% |
| Beth | 9/10 | 2810 days | 3% |
| John | 3/10 | 2810 days | 2% |
| Michi | 9/10 | 2810 days | 3% |
| Jacqui | 8/10 | 2869 days | 3% |
| Inna | 10/10 | 2869 days | 3% |
| Tac | 9/10 | 2869 days | 3% |
| Anwang | 7/10 | 2900 days | 3% |
| Juraj | 7/10 | 2900 days | 3% |
| Kelsie | 9/10 | 2930 days | 3% |
| Nifty | 8/10 | 2930 days | 3% |
| Violet Murphy | 5/10 | 2961 days | 2% |
| Philip Page | 7/10 | 2961 days | 3% |
| Mike Fricker | 9/10 | 2961 days | 3% |
| Adva Cohen | 1/10 | 2991 days | 1% |
| Rachel | 8/10 | 2991 days | 3% |
| Holly Bartholomew | 7/10 | 2991 days | 3% |
| Cassie | 8/10 | 2991 days | 3% |
| Andres | 10/10 | 3022 days | 3% |
| Abu Samah Harun | 10/10 | 3053 days | 3% |
| Bex & Jake | 9/10 | 3114 days | 3% |
| Nathaniel Bond | 9/10 | 3173 days | 2% |
| Nicky Edwards | 9/10 | 3188 days | 2% |
| Hanneke van Dijk | 6/10 | 3208 days | 2% |
| Rogier van de Wiel | 8/10 | 3214 days | 2% |
| Helen Bond | 10/10 | 3234 days | 2% |
| Leong Mee Yee | 8/10 | 3236 days | 2% |
| Meijerelske | 9/10 | 3240 days | 2% |
| Laura Meelynn | 8/10 | 3264 days | 2% |
| Joe Trigg | 8/10 | 3306 days | 2% |
| Jenna Neivandt | 10/10 | 3346 days | 2% |
| Jozef Pinkerton | 6/10 | 3346 days | 2% |
| c mccabe | 8/10 | 3378 days | 2% |
| Chloe Watson | 8/10 | 3411 days | 2% |
| Duncan | 7/10 | 3463 days | 2% |
| Marc Lambert | 5/10 | 3515 days | 1% |
| Renard D | 5/10 | 3543 days | 1% |
| Daniel Andersson | 8/10 | 3567 days | 2% |
| Victoria Strong | 8/10 | 3597 days | 2% |
| David Townsend | 6/10 | 3648 days | 1% |
| Alicia McCormick | 6/10 | 3774 days | 1% |
| W Donovan | 8/10 | 3850 days | 1% |
| Wayne Jeskie | 5/10 | 3861 days | 1% |
| phillip dudman | 7/10 | 3861 days | 1% |
| Sara Dimnik | 7/10 | 3887 days | 1% |
| Sean Stevens | 8/10 | 3906 days | 1% |
| Corina Sima | 8/10 | 3912 days | 1% |
| Perrine Pilate | 8/10 | 3923 days | 1% |
| Helen James | 6/10 | 3935 days | 1% |
| Alex Macdonald | 6/10 | 3964 days | 1% |
| Harriet Bramley | 7/10 | 4090 days | 1% |
| Mitchell Henderson | 6/10 | 4116 days | 0% |
| Amy Steiger | 7/10 | 4117 days | 0% |
| Shelley | 5/10 | 4141 days | 0% |
| Nicole | 6/10 | 4186 days | 0% |
| Alistair Millward | 7/10 | 4267 days | 0% |
| Sam Smith | 5/10 | 4270 days | 0% |
| Adam Wight | 6/10 | 4273 days | 0% |
| Sebastiaan Kemperman | 6/10 | 4285 days | 0% |
| Wilma Senior | 7/10 | 4298 days | 0% |
| Stefanie Feldman | 7/10 | 4318 days | 0% |
| Rebecca Weight | 8/10 | 4322 days | 0% |
| Alexis Leneveu | 10/10 | 4337 days | 0% |
| Viki Ziemba | 9/10 | 4354 days | 0% |
| Bert Snel | 9/10 | 4390 days | 1% |
| Claudia | 10/10 | 4451 days | 1% |
| Ane Didriksen | 6/10 | 4602 days | 1% |
| Iris Anette Berger | 6/10 | 4602 days | 1% |
| Mike Fricker | 9/10 | 4605 days | 1% |
| JoMary Smith | 7/10 | 4664 days | 1% |
| catherine welsh | 6/10 | 4695 days | 1% |
| andrewmh | 8/10 | 4726 days | 1% |
| PipandJon | 8/10 | 4756 days | 1% |
| Jitka Krejcova | 10/10 | 4987 days | 1% |
| Bertiethebus | 7/10 | 5001 days | 1% |
| Patrycja Polakowska | 9/10 | 5011 days | 1% |
| Peter & Kate Carmichael | 8/10 | 5377 days | 1% |
| Aoife Lillis | 9/10 | 5383 days | 1% |
| G Tulloch | 1/10 | 5695 days | 0% |
| Sally Reeves | 1/10 | 5711 days | 0% |
| Hanggi | 10/10 | 5712 days | 1% |
| Julie | 5/10 | 5714 days | 1% |
| Alex | 7/10 | 5719 days | 1% |
| Eddie Stevens | 5/10 | 5726 days | 1% |
| Claudia Vermeer | 8/10 | 5746 days | 1% |
| Gillian de Vries | 6/10 | 5753 days | 1% |
| dollimyxture | 7/10 | 5822 days | 1% |
| Polil | 5/10 | 6083 days | 1% |
| Marcus Kippner | 8/10 | 6088 days | 1% |
| Barbara & Sven | 5/10 | 6099 days | 1% |
| Rolf X | 6/10 | 6107 days | 1% |
| Schygulla | 8/10 | 6117 days | 1% |
| Sinjc Grude | 8/10 | 6122 days | 1% |
| Lorena | 9/10 | 6125 days | 1% |
| Ross & Catherine Litherland | 2/10 | 6138 days | 0% |
| asselman | 4/10 | 6172 days | 0% |
| Decuq | 5/10 | 6198 days | 1% |
| paulandcathy | 5/10 | 6242 days | 1% |
| Kelly | 5/10 | 6342 days | 1% |
| OliverG1 | 8/10 | 6419 days | 1% |
| JoR | 4/10 | 6419 days | 0% |
| Vivien Williams | 1/10 | 6449 days | 0% |
| MetteK | 8/10 | 6465 days | 1% |
| Lucas | 6/10 | 6474 days | 1% |
| Frank | 7/10 | 6474 days | 1% |
Adjustments
Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.
Sample Size Adjustment
No Adjustment
A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Hampshire Holiday Park Wanaka experience has plenty of reviews and does not meet the criteria for any adjustment.
Recent Reviews Adjustment
-3.95% Adjustment
There may be an adjustment if this experience hasn't received any reviews within the last 47 days. However the Hampshire Holiday Park Wanaka experience does not meet the criteria for any adjustment.
In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.
The Hampshire Holiday Park Wanaka experience has been adjusted for 200 days. Adjustments are according to the following table.
| Days | Adjustment |
|---|---|
| … | … |
| 197 | -3.89% |
| 198 | -3.91% |
| 199 | -3.93% |
| 200 | -3.95% |
| 201 | -3.97% |
| 202 | -3.99% |
| 203 | -4.01% |
| … | … |
Balancing Adjustment
2.44% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled customers are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Final Ranking Score
85%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.