G'day, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Hampshire Holiday Park Wanaka.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Hampshire Holiday Park Wanaka
Valid Reviews
156 Valid Reviews
The Hampshire Holiday Park Wanaka experience has a total of 160 reviews. There are 156 valid reviews that are included when calculating the ranking score and 4 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 156 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 26 |
|
17% |
| 9/10 | 30 |
|
19% |
| 8/10 | 37 |
|
24% |
| 7/10 | 19 |
|
12% |
| 6/10 | 20 |
|
13% |
| 5/10 | 13 |
|
8% |
| 4/10 | 4 |
|
3% |
| 3/10 | 2 |
|
1% |
| 2/10 | 1 |
|
1% |
| 1/10 | 4 |
|
3% |
75.13% Average
The raw data average (mean) for all the Hampshire Holiday Park Wanaka valid reviews is 75.13% and is based on 156 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
34 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 156 valid reviews, the experience has 34 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 34 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 2 |
|
6% |
| 9/10 | 3 |
|
9% |
| 8/10 | 7 |
|
21% |
| 7/10 | 2 |
|
6% |
| 6/10 | 7 |
|
21% |
| 5/10 | 7 |
|
21% |
| 4/10 | 2 |
|
6% |
| 3/10 | 0 |
|
0% |
| 2/10 | 1 |
|
3% |
| 1/10 | 3 |
|
9% |
60.88% Average
The raw data average (mean) for all the Hampshire Holiday Park Wanaka face-to-face reviews is 60.88% and is based on 34 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
85.75%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Mr H | 8/10 | 31 days | 98% |
| Ailsa McIntosh | 10/10 | 59 days | 100% |
| Clement | 9/10 | 90 days | 99% |
| Vera | 9/10 | 182 days | 97% |
| Rory M | 8/10 | 182 days | 96% |
| Rich | 9/10 | 243 days | 96% |
| BP | 10/10 | 274 days | 96% |
| Shaun | 8/10 | 424 days | 88% |
| Thom S | 8/10 | 455 days | 87% |
| Diane n Dave | 10/10 | 455 days | 88% |
| Lynda k | 8/10 | 455 days | 87% |
| Anne | 6/10 | 455 days | 76% |
| Dean | 10/10 | 608 days | 79% |
| Mike Fricker | 9/10 | 730 days | 69% |
| Hannah | 10/10 | 730 days | 70% |
| Jorian | 6/10 | 761 days | 58% |
| Lou | 10/10 | 790 days | 64% |
| Tal Tal | 10/10 | 821 days | 62% |
| Donna Harbidge | 9/10 | 943 days | 49% |
| Charlie | 9/10 | 974 days | 46% |
| Henry | 9/10 | 1005 days | 43% |
| Amy Catley | 6/10 | 1066 days | 32% |
| FitzHanss | 10/10 | 1127 days | 33% |
| Lieke | 4/10 | 1155 days | 20% |
| Ju | 4/10 | 1155 days | 20% |
| Alexandra | 9/10 | 1186 days | 28% |
| Aiden | 6/10 | 1186 days | 24% |
| Julia | 9/10 | 1186 days | 28% |
| RR | 9/10 | 1217 days | 26% |
| Sophie | 8/10 | 1217 days | 25% |
| Amel | 10/10 | 1217 days | 26% |
| Julia | 9/10 | 1217 days | 26% |
| Evan | 8/10 | 1247 days | 23% |
| Marcus | 3/10 | 1247 days | 13% |
| Rebecca Woodbridge | 8/10 | 1247 days | 23% |
| Eoin from Ireland | 10/10 | 1278 days | 22% |
| Hannah and Matthew | 7/10 | 1339 days | 17% |
| Justin | 10/10 | 1551 days | 9% |
| Wayne | 10/10 | 1643 days | 7% |
| Karthik | 10/10 | 1826 days | 5% |
| Thomas neil | 9/10 | 1857 days | 5% |
| Ange | 10/10 | 1916 days | 5% |
| Rach | 8/10 | 1977 days | 4% |
| Grace | 10/10 | 1977 days | 4% |
| JS | 8/10 | 2038 days | 4% |
| Jed Barnett | 10/10 | 2251 days | 4% |
| Clauds | 9/10 | 2251 days | 4% |
| Amanda | 8/10 | 2282 days | 4% |
| Fran | 9/10 | 2313 days | 4% |
| Sheri | 10/10 | 2343 days | 4% |
| Linda QLD | 9/10 | 2496 days | 3% |
| Lisanne | 7/10 | 2557 days | 3% |
| Beth | 9/10 | 2588 days | 3% |
| John | 3/10 | 2588 days | 2% |
| Michi | 9/10 | 2588 days | 3% |
| Jacqui | 8/10 | 2647 days | 3% |
| Inna | 10/10 | 2647 days | 3% |
| Tac | 9/10 | 2647 days | 3% |
| Anwang | 7/10 | 2678 days | 3% |
| Juraj | 7/10 | 2678 days | 3% |
| Kelsie | 9/10 | 2708 days | 3% |
| Nifty | 8/10 | 2708 days | 3% |
| Violet Murphy | 5/10 | 2739 days | 2% |
| Philip Page | 7/10 | 2739 days | 3% |
| Mike Fricker | 9/10 | 2739 days | 3% |
| Adva Cohen | 1/10 | 2769 days | 1% |
| Rachel | 8/10 | 2769 days | 3% |
| Holly Bartholomew | 7/10 | 2769 days | 3% |
| Cassie | 8/10 | 2769 days | 3% |
| Andres | 10/10 | 2800 days | 3% |
| Abu Samah Harun | 10/10 | 2831 days | 3% |
| Bex & Jake | 9/10 | 2892 days | 3% |
| Nathaniel Bond | 9/10 | 2951 days | 2% |
| Nicky Edwards | 9/10 | 2966 days | 2% |
| Hanneke van Dijk | 6/10 | 2986 days | 2% |
| Rogier van de Wiel | 8/10 | 2992 days | 2% |
| Helen Bond | 10/10 | 3012 days | 2% |
| Leong Mee Yee | 8/10 | 3014 days | 2% |
| Meijerelske | 9/10 | 3018 days | 2% |
| Laura Meelynn | 8/10 | 3042 days | 2% |
| Joe Trigg | 8/10 | 3084 days | 2% |
| Jenna Neivandt | 10/10 | 3124 days | 2% |
| Jozef Pinkerton | 6/10 | 3124 days | 2% |
| c mccabe | 8/10 | 3156 days | 2% |
| Chloe Watson | 8/10 | 3189 days | 2% |
| Duncan | 7/10 | 3241 days | 2% |
| Marc Lambert | 5/10 | 3293 days | 1% |
| Renard D | 5/10 | 3321 days | 1% |
| Daniel Andersson | 8/10 | 3345 days | 2% |
| Victoria Strong | 8/10 | 3375 days | 2% |
| David Townsend | 6/10 | 3426 days | 1% |
| Alicia McCormick | 6/10 | 3552 days | 1% |
| W Donovan | 8/10 | 3628 days | 1% |
| Wayne Jeskie | 5/10 | 3639 days | 1% |
| phillip dudman | 7/10 | 3639 days | 1% |
| Sara Dimnik | 7/10 | 3665 days | 1% |
| Sean Stevens | 8/10 | 3684 days | 1% |
| Corina Sima | 8/10 | 3690 days | 1% |
| Perrine Pilate | 8/10 | 3701 days | 1% |
| Helen James | 6/10 | 3713 days | 1% |
| Alex Macdonald | 6/10 | 3742 days | 1% |
| Harriet Bramley | 7/10 | 3868 days | 1% |
| Mitchell Henderson | 6/10 | 3894 days | 1% |
| Amy Steiger | 7/10 | 3895 days | 1% |
| Shelley | 5/10 | 3919 days | 0% |
| Nicole | 6/10 | 3964 days | 0% |
| Alistair Millward | 7/10 | 4045 days | 0% |
| Sam Smith | 5/10 | 4048 days | 0% |
| Adam Wight | 6/10 | 4051 days | 0% |
| Sebastiaan Kemperman | 6/10 | 4063 days | 0% |
| Wilma Senior | 7/10 | 4076 days | 0% |
| Stefanie Feldman | 7/10 | 4096 days | 0% |
| Rebecca Weight | 8/10 | 4100 days | 0% |
| Alexis Leneveu | 10/10 | 4115 days | 0% |
| Viki Ziemba | 9/10 | 4132 days | 0% |
| Bert Snel | 9/10 | 4168 days | 0% |
| Claudia | 10/10 | 4229 days | 0% |
| Ane Didriksen | 6/10 | 4380 days | 0% |
| Iris Anette Berger | 6/10 | 4380 days | 0% |
| Mike Fricker | 9/10 | 4383 days | 1% |
| JoMary Smith | 7/10 | 4442 days | 1% |
| catherine welsh | 6/10 | 4473 days | 1% |
| andrewmh | 8/10 | 4504 days | 1% |
| PipandJon | 8/10 | 4534 days | 1% |
| Jitka Krejcova | 10/10 | 4765 days | 1% |
| Bertiethebus | 7/10 | 4779 days | 1% |
| Patrycja Polakowska | 9/10 | 4789 days | 0% |
| Peter & Kate Carmichael | 8/10 | 5155 days | 0% |
| Aoife Lillis | 9/10 | 5161 days | 0% |
| G Tulloch | 1/10 | 5473 days | 0% |
| Sally Reeves | 1/10 | 5489 days | 0% |
| Hanggi | 10/10 | 5490 days | 1% |
| Julie | 5/10 | 5492 days | 0% |
| Alex | 7/10 | 5497 days | 0% |
| Eddie Stevens | 5/10 | 5504 days | 0% |
| Claudia Vermeer | 8/10 | 5524 days | 0% |
| Gillian de Vries | 6/10 | 5531 days | 0% |
| dollimyxture | 7/10 | 5600 days | 1% |
| Polil | 5/10 | 5861 days | 0% |
| Marcus Kippner | 8/10 | 5866 days | 0% |
| Barbara & Sven | 5/10 | 5877 days | 0% |
| Rolf X | 6/10 | 5885 days | 0% |
| Schygulla | 8/10 | 5895 days | 0% |
| Sinjc Grude | 8/10 | 5900 days | 0% |
| Lorena | 9/10 | 5903 days | 1% |
| Ross & Catherine Litherland | 2/10 | 5916 days | 0% |
| asselman | 4/10 | 5950 days | 0% |
| Decuq | 5/10 | 5976 days | 0% |
| paulandcathy | 5/10 | 6020 days | 0% |
| Kelly | 5/10 | 6120 days | 0% |
| OliverG1 | 8/10 | 6197 days | 0% |
| JoR | 4/10 | 6197 days | 0% |
| Vivien Williams | 1/10 | 6227 days | 0% |
| MetteK | 8/10 | 6243 days | 0% |
| Lucas | 6/10 | 6252 days | 0% |
| Frank | 7/10 | 6252 days | 0% |
Adjustments
Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.
Sample Size Adjustment
No Adjustment
A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Hampshire Holiday Park Wanaka experience has plenty of reviews and does not meet the criteria for any adjustment.
Recent Reviews Adjustment
-0.39% Adjustment
There may be an adjustment if this experience hasn't received any reviews within the last 60 days. However the Hampshire Holiday Park Wanaka experience does not meet the criteria for any adjustment.
In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.
The Hampshire Holiday Park Wanaka experience has been adjusted for 21 days. Adjustments are according to the following table.
| Days | Adjustment |
|---|---|
| … | … |
| 18 | -0.34% |
| 19 | -0.35% |
| 20 | -0.37% |
| 21 | -0.39% |
| 22 | -0.41% |
| 23 | -0.43% |
| 24 | -0.45% |
| … | … |
Balancing Adjustment
1.75% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled customers are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Final Ranking Score
87%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.