G'day, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Hampshire Holiday Park Wanaka.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Hampshire Holiday Park Wanaka
Valid Reviews
156 Valid Reviews
The Hampshire Holiday Park Wanaka experience has a total of 160 reviews. There are 156 valid reviews that are included when calculating the ranking score and 4 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 156 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 26 |
|
17% |
| 9/10 | 30 |
|
19% |
| 8/10 | 37 |
|
24% |
| 7/10 | 19 |
|
12% |
| 6/10 | 20 |
|
13% |
| 5/10 | 13 |
|
8% |
| 4/10 | 4 |
|
3% |
| 3/10 | 2 |
|
1% |
| 2/10 | 1 |
|
1% |
| 1/10 | 4 |
|
3% |
75.13% Average
The raw data average (mean) for all the Hampshire Holiday Park Wanaka valid reviews is 75.13% and is based on 156 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
34 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 156 valid reviews, the experience has 34 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 34 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 2 |
|
6% |
| 9/10 | 3 |
|
9% |
| 8/10 | 7 |
|
21% |
| 7/10 | 2 |
|
6% |
| 6/10 | 7 |
|
21% |
| 5/10 | 7 |
|
21% |
| 4/10 | 2 |
|
6% |
| 3/10 | 0 |
|
0% |
| 2/10 | 1 |
|
3% |
| 1/10 | 3 |
|
9% |
60.88% Average
The raw data average (mean) for all the Hampshire Holiday Park Wanaka face-to-face reviews is 60.88% and is based on 34 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
85.93%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Mr H | 8/10 | 132 days | 98% |
| Ailsa McIntosh | 10/10 | 160 days | 100% |
| Clement | 9/10 | 191 days | 98% |
| Vera | 9/10 | 283 days | 96% |
| Rory M | 8/10 | 283 days | 95% |
| Rich | 9/10 | 344 days | 94% |
| BP | 10/10 | 375 days | 93% |
| Shaun | 8/10 | 525 days | 84% |
| Thom S | 8/10 | 556 days | 82% |
| Diane n Dave | 10/10 | 556 days | 84% |
| Lynda k | 8/10 | 556 days | 82% |
| Anne | 6/10 | 556 days | 72% |
| Dean | 10/10 | 709 days | 72% |
| Mike Fricker | 9/10 | 831 days | 61% |
| Hannah | 10/10 | 831 days | 61% |
| Jorian | 6/10 | 862 days | 50% |
| Lou | 10/10 | 891 days | 55% |
| Tal Tal | 10/10 | 922 days | 52% |
| Donna Harbidge | 9/10 | 1044 days | 40% |
| Charlie | 9/10 | 1075 days | 37% |
| Henry | 9/10 | 1106 days | 35% |
| Amy Catley | 6/10 | 1167 days | 26% |
| FitzHanss | 10/10 | 1228 days | 26% |
| Lieke | 4/10 | 1256 days | 15% |
| Ju | 4/10 | 1256 days | 15% |
| Alexandra | 9/10 | 1287 days | 22% |
| Aiden | 6/10 | 1287 days | 19% |
| Julia | 9/10 | 1287 days | 22% |
| RR | 9/10 | 1318 days | 20% |
| Sophie | 8/10 | 1318 days | 19% |
| Amel | 10/10 | 1318 days | 20% |
| Julia | 9/10 | 1318 days | 20% |
| Evan | 8/10 | 1348 days | 18% |
| Marcus | 3/10 | 1348 days | 10% |
| Rebecca Woodbridge | 8/10 | 1348 days | 18% |
| Eoin from Ireland | 10/10 | 1379 days | 17% |
| Hannah and Matthew | 7/10 | 1440 days | 13% |
| Justin | 10/10 | 1652 days | 7% |
| Wayne | 10/10 | 1744 days | 5% |
| Karthik | 10/10 | 1927 days | 5% |
| Thomas neil | 9/10 | 1958 days | 5% |
| Ange | 10/10 | 2017 days | 5% |
| Rach | 8/10 | 2078 days | 4% |
| Grace | 10/10 | 2078 days | 4% |
| JS | 8/10 | 2139 days | 4% |
| Jed Barnett | 10/10 | 2352 days | 4% |
| Clauds | 9/10 | 2352 days | 4% |
| Amanda | 8/10 | 2383 days | 4% |
| Fran | 9/10 | 2414 days | 4% |
| Sheri | 10/10 | 2444 days | 4% |
| Linda QLD | 9/10 | 2597 days | 3% |
| Lisanne | 7/10 | 2658 days | 3% |
| Beth | 9/10 | 2689 days | 3% |
| John | 3/10 | 2689 days | 2% |
| Michi | 9/10 | 2689 days | 3% |
| Jacqui | 8/10 | 2748 days | 3% |
| Inna | 10/10 | 2748 days | 3% |
| Tac | 9/10 | 2748 days | 3% |
| Anwang | 7/10 | 2779 days | 3% |
| Juraj | 7/10 | 2779 days | 3% |
| Kelsie | 9/10 | 2809 days | 3% |
| Nifty | 8/10 | 2809 days | 3% |
| Violet Murphy | 5/10 | 2840 days | 2% |
| Philip Page | 7/10 | 2840 days | 3% |
| Mike Fricker | 9/10 | 2840 days | 3% |
| Adva Cohen | 1/10 | 2870 days | 1% |
| Rachel | 8/10 | 2870 days | 3% |
| Holly Bartholomew | 7/10 | 2870 days | 3% |
| Cassie | 8/10 | 2870 days | 3% |
| Andres | 10/10 | 2901 days | 3% |
| Abu Samah Harun | 10/10 | 2932 days | 3% |
| Bex & Jake | 9/10 | 2993 days | 3% |
| Nathaniel Bond | 9/10 | 3052 days | 2% |
| Nicky Edwards | 9/10 | 3067 days | 2% |
| Hanneke van Dijk | 6/10 | 3087 days | 2% |
| Rogier van de Wiel | 8/10 | 3093 days | 2% |
| Helen Bond | 10/10 | 3113 days | 2% |
| Leong Mee Yee | 8/10 | 3115 days | 2% |
| Meijerelske | 9/10 | 3119 days | 2% |
| Laura Meelynn | 8/10 | 3143 days | 2% |
| Joe Trigg | 8/10 | 3185 days | 2% |
| Jenna Neivandt | 10/10 | 3225 days | 2% |
| Jozef Pinkerton | 6/10 | 3225 days | 2% |
| c mccabe | 8/10 | 3257 days | 2% |
| Chloe Watson | 8/10 | 3290 days | 2% |
| Duncan | 7/10 | 3342 days | 2% |
| Marc Lambert | 5/10 | 3394 days | 1% |
| Renard D | 5/10 | 3422 days | 1% |
| Daniel Andersson | 8/10 | 3446 days | 2% |
| Victoria Strong | 8/10 | 3476 days | 2% |
| David Townsend | 6/10 | 3527 days | 1% |
| Alicia McCormick | 6/10 | 3653 days | 1% |
| W Donovan | 8/10 | 3729 days | 1% |
| Wayne Jeskie | 5/10 | 3740 days | 1% |
| phillip dudman | 7/10 | 3740 days | 1% |
| Sara Dimnik | 7/10 | 3766 days | 1% |
| Sean Stevens | 8/10 | 3785 days | 1% |
| Corina Sima | 8/10 | 3791 days | 1% |
| Perrine Pilate | 8/10 | 3802 days | 1% |
| Helen James | 6/10 | 3814 days | 1% |
| Alex Macdonald | 6/10 | 3843 days | 1% |
| Harriet Bramley | 7/10 | 3969 days | 1% |
| Mitchell Henderson | 6/10 | 3995 days | 1% |
| Amy Steiger | 7/10 | 3996 days | 1% |
| Shelley | 5/10 | 4020 days | 0% |
| Nicole | 6/10 | 4065 days | 0% |
| Alistair Millward | 7/10 | 4146 days | 0% |
| Sam Smith | 5/10 | 4149 days | 0% |
| Adam Wight | 6/10 | 4152 days | 0% |
| Sebastiaan Kemperman | 6/10 | 4164 days | 0% |
| Wilma Senior | 7/10 | 4177 days | 0% |
| Stefanie Feldman | 7/10 | 4197 days | 0% |
| Rebecca Weight | 8/10 | 4201 days | 0% |
| Alexis Leneveu | 10/10 | 4216 days | 0% |
| Viki Ziemba | 9/10 | 4233 days | 0% |
| Bert Snel | 9/10 | 4269 days | 0% |
| Claudia | 10/10 | 4330 days | 0% |
| Ane Didriksen | 6/10 | 4481 days | 1% |
| Iris Anette Berger | 6/10 | 4481 days | 1% |
| Mike Fricker | 9/10 | 4484 days | 1% |
| JoMary Smith | 7/10 | 4543 days | 1% |
| catherine welsh | 6/10 | 4574 days | 1% |
| andrewmh | 8/10 | 4605 days | 1% |
| PipandJon | 8/10 | 4635 days | 1% |
| Jitka Krejcova | 10/10 | 4866 days | 1% |
| Bertiethebus | 7/10 | 4880 days | 1% |
| Patrycja Polakowska | 9/10 | 4890 days | 1% |
| Peter & Kate Carmichael | 8/10 | 5256 days | 1% |
| Aoife Lillis | 9/10 | 5262 days | 1% |
| G Tulloch | 1/10 | 5574 days | 0% |
| Sally Reeves | 1/10 | 5590 days | 0% |
| Hanggi | 10/10 | 5591 days | 1% |
| Julie | 5/10 | 5593 days | 0% |
| Alex | 7/10 | 5598 days | 1% |
| Eddie Stevens | 5/10 | 5605 days | 0% |
| Claudia Vermeer | 8/10 | 5625 days | 1% |
| Gillian de Vries | 6/10 | 5632 days | 1% |
| dollimyxture | 7/10 | 5701 days | 1% |
| Polil | 5/10 | 5962 days | 0% |
| Marcus Kippner | 8/10 | 5967 days | 1% |
| Barbara & Sven | 5/10 | 5978 days | 0% |
| Rolf X | 6/10 | 5986 days | 1% |
| Schygulla | 8/10 | 5996 days | 1% |
| Sinjc Grude | 8/10 | 6001 days | 1% |
| Lorena | 9/10 | 6004 days | 1% |
| Ross & Catherine Litherland | 2/10 | 6017 days | 0% |
| asselman | 4/10 | 6051 days | 0% |
| Decuq | 5/10 | 6077 days | 0% |
| paulandcathy | 5/10 | 6121 days | 0% |
| Kelly | 5/10 | 6221 days | 0% |
| OliverG1 | 8/10 | 6298 days | 1% |
| JoR | 4/10 | 6298 days | 0% |
| Vivien Williams | 1/10 | 6328 days | 0% |
| MetteK | 8/10 | 6344 days | 1% |
| Lucas | 6/10 | 6353 days | 1% |
| Frank | 7/10 | 6353 days | 1% |
Adjustments
Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.
Sample Size Adjustment
No Adjustment
A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Hampshire Holiday Park Wanaka experience has plenty of reviews and does not meet the criteria for any adjustment.
Recent Reviews Adjustment
-1.22% Adjustment
There may be an adjustment if this experience hasn't received any reviews within the last 125 days. However the Hampshire Holiday Park Wanaka experience does not meet the criteria for any adjustment.
In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.
The Hampshire Holiday Park Wanaka experience has been adjusted for 122 days. Adjustments are according to the following table.
| Days | Adjustment |
|---|---|
| … | … |
| 119 | -1.19% |
| 120 | -1.20% |
| 121 | -1.21% |
| 122 | -1.22% |
| 123 | -1.23% |
| 124 | -1.24% |
| 125 | -1.25% |
| … | … |
Balancing Adjustment
1.88% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled customers are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Final Ranking Score
87%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.