Hey, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Hampshire Holiday Park Wanaka.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Hampshire Holiday Park Wanaka
Valid Reviews
156 Valid Reviews
The Hampshire Holiday Park Wanaka experience has a total of 160 reviews. There are 156 valid reviews that are included when calculating the ranking score and 4 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 156 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 26 |
|
17% |
| 9/10 | 30 |
|
19% |
| 8/10 | 37 |
|
24% |
| 7/10 | 19 |
|
12% |
| 6/10 | 20 |
|
13% |
| 5/10 | 13 |
|
8% |
| 4/10 | 4 |
|
3% |
| 3/10 | 2 |
|
1% |
| 2/10 | 1 |
|
1% |
| 1/10 | 4 |
|
3% |
75.13% Average
The raw data average (mean) for all the Hampshire Holiday Park Wanaka valid reviews is 75.13% and is based on 156 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
34 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 156 valid reviews, the experience has 34 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 34 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 2 |
|
6% |
| 9/10 | 3 |
|
9% |
| 8/10 | 7 |
|
21% |
| 7/10 | 2 |
|
6% |
| 6/10 | 7 |
|
21% |
| 5/10 | 7 |
|
21% |
| 4/10 | 2 |
|
6% |
| 3/10 | 0 |
|
0% |
| 2/10 | 1 |
|
3% |
| 1/10 | 3 |
|
9% |
60.88% Average
The raw data average (mean) for all the Hampshire Holiday Park Wanaka face-to-face reviews is 60.88% and is based on 34 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
85.96%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Mr H | 8/10 | 152 days | 99% |
| Ailsa McIntosh | 10/10 | 180 days | 100% |
| Clement | 9/10 | 211 days | 98% |
| Vera | 9/10 | 303 days | 96% |
| Rory M | 8/10 | 303 days | 95% |
| Rich | 9/10 | 364 days | 93% |
| BP | 10/10 | 395 days | 93% |
| Shaun | 8/10 | 545 days | 83% |
| Thom S | 8/10 | 576 days | 81% |
| Diane n Dave | 10/10 | 576 days | 83% |
| Lynda k | 8/10 | 576 days | 81% |
| Anne | 6/10 | 576 days | 71% |
| Dean | 10/10 | 729 days | 71% |
| Mike Fricker | 9/10 | 851 days | 59% |
| Hannah | 10/10 | 851 days | 60% |
| Jorian | 6/10 | 882 days | 49% |
| Lou | 10/10 | 911 days | 54% |
| Tal Tal | 10/10 | 942 days | 50% |
| Donna Harbidge | 9/10 | 1064 days | 38% |
| Charlie | 9/10 | 1095 days | 36% |
| Henry | 9/10 | 1126 days | 33% |
| Amy Catley | 6/10 | 1187 days | 25% |
| FitzHanss | 10/10 | 1248 days | 24% |
| Lieke | 4/10 | 1276 days | 15% |
| Ju | 4/10 | 1276 days | 15% |
| Alexandra | 9/10 | 1307 days | 20% |
| Aiden | 6/10 | 1307 days | 18% |
| Julia | 9/10 | 1307 days | 20% |
| RR | 9/10 | 1338 days | 19% |
| Sophie | 8/10 | 1338 days | 18% |
| Amel | 10/10 | 1338 days | 19% |
| Julia | 9/10 | 1338 days | 19% |
| Evan | 8/10 | 1368 days | 17% |
| Marcus | 3/10 | 1368 days | 9% |
| Rebecca Woodbridge | 8/10 | 1368 days | 17% |
| Eoin from Ireland | 10/10 | 1399 days | 16% |
| Hannah and Matthew | 7/10 | 1460 days | 12% |
| Justin | 10/10 | 1672 days | 6% |
| Wayne | 10/10 | 1764 days | 5% |
| Karthik | 10/10 | 1947 days | 5% |
| Thomas neil | 9/10 | 1978 days | 5% |
| Ange | 10/10 | 2037 days | 5% |
| Rach | 8/10 | 2098 days | 4% |
| Grace | 10/10 | 2098 days | 4% |
| JS | 8/10 | 2159 days | 4% |
| Jed Barnett | 10/10 | 2372 days | 4% |
| Clauds | 9/10 | 2372 days | 4% |
| Amanda | 8/10 | 2403 days | 4% |
| Fran | 9/10 | 2434 days | 4% |
| Sheri | 10/10 | 2464 days | 4% |
| Linda QLD | 9/10 | 2617 days | 3% |
| Lisanne | 7/10 | 2678 days | 3% |
| Beth | 9/10 | 2709 days | 3% |
| John | 3/10 | 2709 days | 2% |
| Michi | 9/10 | 2709 days | 3% |
| Jacqui | 8/10 | 2768 days | 3% |
| Inna | 10/10 | 2768 days | 3% |
| Tac | 9/10 | 2768 days | 3% |
| Anwang | 7/10 | 2799 days | 3% |
| Juraj | 7/10 | 2799 days | 3% |
| Kelsie | 9/10 | 2829 days | 3% |
| Nifty | 8/10 | 2829 days | 3% |
| Violet Murphy | 5/10 | 2860 days | 2% |
| Philip Page | 7/10 | 2860 days | 3% |
| Mike Fricker | 9/10 | 2860 days | 3% |
| Adva Cohen | 1/10 | 2890 days | 1% |
| Rachel | 8/10 | 2890 days | 3% |
| Holly Bartholomew | 7/10 | 2890 days | 3% |
| Cassie | 8/10 | 2890 days | 3% |
| Andres | 10/10 | 2921 days | 3% |
| Abu Samah Harun | 10/10 | 2952 days | 3% |
| Bex & Jake | 9/10 | 3013 days | 3% |
| Nathaniel Bond | 9/10 | 3072 days | 2% |
| Nicky Edwards | 9/10 | 3087 days | 2% |
| Hanneke van Dijk | 6/10 | 3107 days | 2% |
| Rogier van de Wiel | 8/10 | 3113 days | 2% |
| Helen Bond | 10/10 | 3133 days | 2% |
| Leong Mee Yee | 8/10 | 3135 days | 2% |
| Meijerelske | 9/10 | 3139 days | 2% |
| Laura Meelynn | 8/10 | 3163 days | 2% |
| Joe Trigg | 8/10 | 3205 days | 2% |
| Jenna Neivandt | 10/10 | 3245 days | 2% |
| Jozef Pinkerton | 6/10 | 3245 days | 2% |
| c mccabe | 8/10 | 3277 days | 2% |
| Chloe Watson | 8/10 | 3310 days | 2% |
| Duncan | 7/10 | 3362 days | 2% |
| Marc Lambert | 5/10 | 3414 days | 1% |
| Renard D | 5/10 | 3442 days | 1% |
| Daniel Andersson | 8/10 | 3466 days | 2% |
| Victoria Strong | 8/10 | 3496 days | 2% |
| David Townsend | 6/10 | 3547 days | 1% |
| Alicia McCormick | 6/10 | 3673 days | 1% |
| W Donovan | 8/10 | 3749 days | 1% |
| Wayne Jeskie | 5/10 | 3760 days | 1% |
| phillip dudman | 7/10 | 3760 days | 1% |
| Sara Dimnik | 7/10 | 3786 days | 1% |
| Sean Stevens | 8/10 | 3805 days | 1% |
| Corina Sima | 8/10 | 3811 days | 1% |
| Perrine Pilate | 8/10 | 3822 days | 1% |
| Helen James | 6/10 | 3834 days | 1% |
| Alex Macdonald | 6/10 | 3863 days | 1% |
| Harriet Bramley | 7/10 | 3989 days | 1% |
| Mitchell Henderson | 6/10 | 4015 days | 1% |
| Amy Steiger | 7/10 | 4016 days | 1% |
| Shelley | 5/10 | 4040 days | 0% |
| Nicole | 6/10 | 4085 days | 0% |
| Alistair Millward | 7/10 | 4166 days | 0% |
| Sam Smith | 5/10 | 4169 days | 0% |
| Adam Wight | 6/10 | 4172 days | 0% |
| Sebastiaan Kemperman | 6/10 | 4184 days | 0% |
| Wilma Senior | 7/10 | 4197 days | 0% |
| Stefanie Feldman | 7/10 | 4217 days | 0% |
| Rebecca Weight | 8/10 | 4221 days | 0% |
| Alexis Leneveu | 10/10 | 4236 days | 0% |
| Viki Ziemba | 9/10 | 4253 days | 0% |
| Bert Snel | 9/10 | 4289 days | 0% |
| Claudia | 10/10 | 4350 days | 0% |
| Ane Didriksen | 6/10 | 4501 days | 1% |
| Iris Anette Berger | 6/10 | 4501 days | 1% |
| Mike Fricker | 9/10 | 4504 days | 1% |
| JoMary Smith | 7/10 | 4563 days | 1% |
| catherine welsh | 6/10 | 4594 days | 1% |
| andrewmh | 8/10 | 4625 days | 1% |
| PipandJon | 8/10 | 4655 days | 1% |
| Jitka Krejcova | 10/10 | 4886 days | 1% |
| Bertiethebus | 7/10 | 4900 days | 1% |
| Patrycja Polakowska | 9/10 | 4910 days | 1% |
| Peter & Kate Carmichael | 8/10 | 5276 days | 1% |
| Aoife Lillis | 9/10 | 5282 days | 1% |
| G Tulloch | 1/10 | 5594 days | 0% |
| Sally Reeves | 1/10 | 5610 days | 0% |
| Hanggi | 10/10 | 5611 days | 1% |
| Julie | 5/10 | 5613 days | 1% |
| Alex | 7/10 | 5618 days | 1% |
| Eddie Stevens | 5/10 | 5625 days | 1% |
| Claudia Vermeer | 8/10 | 5645 days | 1% |
| Gillian de Vries | 6/10 | 5652 days | 1% |
| dollimyxture | 7/10 | 5721 days | 1% |
| Polil | 5/10 | 5982 days | 1% |
| Marcus Kippner | 8/10 | 5987 days | 1% |
| Barbara & Sven | 5/10 | 5998 days | 1% |
| Rolf X | 6/10 | 6006 days | 1% |
| Schygulla | 8/10 | 6016 days | 1% |
| Sinjc Grude | 8/10 | 6021 days | 1% |
| Lorena | 9/10 | 6024 days | 1% |
| Ross & Catherine Litherland | 2/10 | 6037 days | 0% |
| asselman | 4/10 | 6071 days | 0% |
| Decuq | 5/10 | 6097 days | 1% |
| paulandcathy | 5/10 | 6141 days | 1% |
| Kelly | 5/10 | 6241 days | 1% |
| OliverG1 | 8/10 | 6318 days | 1% |
| JoR | 4/10 | 6318 days | 0% |
| Vivien Williams | 1/10 | 6348 days | 0% |
| MetteK | 8/10 | 6364 days | 1% |
| Lucas | 6/10 | 6373 days | 1% |
| Frank | 7/10 | 6373 days | 1% |
Adjustments
Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.
Sample Size Adjustment
No Adjustment
A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Hampshire Holiday Park Wanaka experience has plenty of reviews and does not meet the criteria for any adjustment.
Recent Reviews Adjustment
-1.49% Adjustment
There may be an adjustment if this experience hasn't received any reviews within the last 123 days. However the Hampshire Holiday Park Wanaka experience does not meet the criteria for any adjustment.
In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.
The Hampshire Holiday Park Wanaka experience has been adjusted for 142 days. Adjustments are according to the following table.
| Days | Adjustment |
|---|---|
| … | … |
| 139 | -1.46% |
| 140 | -1.47% |
| 141 | -1.48% |
| 142 | -1.49% |
| 143 | -1.50% |
| 144 | -1.51% |
| 145 | -1.52% |
| … | … |
Balancing Adjustment
1.93% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled customers are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Final Ranking Score
86%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.