G'day, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Hampshire Holiday Park Wanaka.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Hampshire Holiday Park Wanaka
Valid Reviews
156 Valid Reviews
The Hampshire Holiday Park Wanaka experience has a total of 160 reviews. There are 156 valid reviews that are included when calculating the ranking score and 4 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 156 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 26 |
|
17% |
| 9/10 | 30 |
|
19% |
| 8/10 | 37 |
|
24% |
| 7/10 | 19 |
|
12% |
| 6/10 | 20 |
|
13% |
| 5/10 | 13 |
|
8% |
| 4/10 | 4 |
|
3% |
| 3/10 | 2 |
|
1% |
| 2/10 | 1 |
|
1% |
| 1/10 | 4 |
|
3% |
75.13% Average
The raw data average (mean) for all the Hampshire Holiday Park Wanaka valid reviews is 75.13% and is based on 156 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
34 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 156 valid reviews, the experience has 34 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 34 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 2 |
|
6% |
| 9/10 | 3 |
|
9% |
| 8/10 | 7 |
|
21% |
| 7/10 | 2 |
|
6% |
| 6/10 | 7 |
|
21% |
| 5/10 | 7 |
|
21% |
| 4/10 | 2 |
|
6% |
| 3/10 | 0 |
|
0% |
| 2/10 | 1 |
|
3% |
| 1/10 | 3 |
|
9% |
60.88% Average
The raw data average (mean) for all the Hampshire Holiday Park Wanaka face-to-face reviews is 60.88% and is based on 34 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
86.04%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Mr H | 8/10 | 192 days | 99% |
| Ailsa McIntosh | 10/10 | 220 days | 100% |
| Clement | 9/10 | 251 days | 98% |
| Vera | 9/10 | 343 days | 95% |
| Rory M | 8/10 | 343 days | 94% |
| Rich | 9/10 | 404 days | 92% |
| BP | 10/10 | 435 days | 92% |
| Shaun | 8/10 | 585 days | 81% |
| Thom S | 8/10 | 616 days | 79% |
| Diane n Dave | 10/10 | 616 days | 81% |
| Lynda k | 8/10 | 616 days | 79% |
| Anne | 6/10 | 616 days | 69% |
| Dean | 10/10 | 769 days | 68% |
| Mike Fricker | 9/10 | 891 days | 56% |
| Hannah | 10/10 | 891 days | 56% |
| Jorian | 6/10 | 922 days | 46% |
| Lou | 10/10 | 951 days | 50% |
| Tal Tal | 10/10 | 982 days | 47% |
| Donna Harbidge | 9/10 | 1104 days | 35% |
| Charlie | 9/10 | 1135 days | 33% |
| Henry | 9/10 | 1166 days | 30% |
| Amy Catley | 6/10 | 1227 days | 22% |
| FitzHanss | 10/10 | 1288 days | 22% |
| Lieke | 4/10 | 1316 days | 13% |
| Ju | 4/10 | 1316 days | 13% |
| Alexandra | 9/10 | 1347 days | 18% |
| Aiden | 6/10 | 1347 days | 16% |
| Julia | 9/10 | 1347 days | 18% |
| RR | 9/10 | 1378 days | 17% |
| Sophie | 8/10 | 1378 days | 16% |
| Amel | 10/10 | 1378 days | 17% |
| Julia | 9/10 | 1378 days | 17% |
| Evan | 8/10 | 1408 days | 15% |
| Marcus | 3/10 | 1408 days | 8% |
| Rebecca Woodbridge | 8/10 | 1408 days | 15% |
| Eoin from Ireland | 10/10 | 1439 days | 14% |
| Hannah and Matthew | 7/10 | 1500 days | 10% |
| Justin | 10/10 | 1712 days | 6% |
| Wayne | 10/10 | 1804 days | 5% |
| Karthik | 10/10 | 1987 days | 5% |
| Thomas neil | 9/10 | 2018 days | 5% |
| Ange | 10/10 | 2077 days | 5% |
| Rach | 8/10 | 2138 days | 4% |
| Grace | 10/10 | 2138 days | 4% |
| JS | 8/10 | 2199 days | 4% |
| Jed Barnett | 10/10 | 2412 days | 4% |
| Clauds | 9/10 | 2412 days | 4% |
| Amanda | 8/10 | 2443 days | 4% |
| Fran | 9/10 | 2474 days | 4% |
| Sheri | 10/10 | 2504 days | 4% |
| Linda QLD | 9/10 | 2657 days | 3% |
| Lisanne | 7/10 | 2718 days | 3% |
| Beth | 9/10 | 2749 days | 3% |
| John | 3/10 | 2749 days | 2% |
| Michi | 9/10 | 2749 days | 3% |
| Jacqui | 8/10 | 2808 days | 3% |
| Inna | 10/10 | 2808 days | 3% |
| Tac | 9/10 | 2808 days | 3% |
| Anwang | 7/10 | 2839 days | 3% |
| Juraj | 7/10 | 2839 days | 3% |
| Kelsie | 9/10 | 2869 days | 3% |
| Nifty | 8/10 | 2869 days | 3% |
| Violet Murphy | 5/10 | 2900 days | 2% |
| Philip Page | 7/10 | 2900 days | 3% |
| Mike Fricker | 9/10 | 2900 days | 3% |
| Adva Cohen | 1/10 | 2930 days | 1% |
| Rachel | 8/10 | 2930 days | 3% |
| Holly Bartholomew | 7/10 | 2930 days | 3% |
| Cassie | 8/10 | 2930 days | 3% |
| Andres | 10/10 | 2961 days | 3% |
| Abu Samah Harun | 10/10 | 2992 days | 3% |
| Bex & Jake | 9/10 | 3053 days | 3% |
| Nathaniel Bond | 9/10 | 3112 days | 2% |
| Nicky Edwards | 9/10 | 3127 days | 2% |
| Hanneke van Dijk | 6/10 | 3147 days | 2% |
| Rogier van de Wiel | 8/10 | 3153 days | 2% |
| Helen Bond | 10/10 | 3173 days | 2% |
| Leong Mee Yee | 8/10 | 3175 days | 2% |
| Meijerelske | 9/10 | 3179 days | 2% |
| Laura Meelynn | 8/10 | 3203 days | 2% |
| Joe Trigg | 8/10 | 3245 days | 2% |
| Jenna Neivandt | 10/10 | 3285 days | 2% |
| Jozef Pinkerton | 6/10 | 3285 days | 2% |
| c mccabe | 8/10 | 3317 days | 2% |
| Chloe Watson | 8/10 | 3350 days | 2% |
| Duncan | 7/10 | 3402 days | 2% |
| Marc Lambert | 5/10 | 3454 days | 1% |
| Renard D | 5/10 | 3482 days | 1% |
| Daniel Andersson | 8/10 | 3506 days | 2% |
| Victoria Strong | 8/10 | 3536 days | 2% |
| David Townsend | 6/10 | 3587 days | 1% |
| Alicia McCormick | 6/10 | 3713 days | 1% |
| W Donovan | 8/10 | 3789 days | 1% |
| Wayne Jeskie | 5/10 | 3800 days | 1% |
| phillip dudman | 7/10 | 3800 days | 1% |
| Sara Dimnik | 7/10 | 3826 days | 1% |
| Sean Stevens | 8/10 | 3845 days | 1% |
| Corina Sima | 8/10 | 3851 days | 1% |
| Perrine Pilate | 8/10 | 3862 days | 1% |
| Helen James | 6/10 | 3874 days | 1% |
| Alex Macdonald | 6/10 | 3904 days | 1% |
| Harriet Bramley | 7/10 | 4029 days | 1% |
| Mitchell Henderson | 6/10 | 4055 days | 0% |
| Amy Steiger | 7/10 | 4057 days | 1% |
| Shelley | 5/10 | 4080 days | 0% |
| Nicole | 6/10 | 4125 days | 0% |
| Alistair Millward | 7/10 | 4206 days | 0% |
| Sam Smith | 5/10 | 4210 days | 0% |
| Adam Wight | 6/10 | 4212 days | 0% |
| Sebastiaan Kemperman | 6/10 | 4224 days | 0% |
| Wilma Senior | 7/10 | 4238 days | 0% |
| Stefanie Feldman | 7/10 | 4257 days | 0% |
| Rebecca Weight | 8/10 | 4261 days | 0% |
| Alexis Leneveu | 10/10 | 4276 days | 0% |
| Viki Ziemba | 9/10 | 4293 days | 0% |
| Bert Snel | 9/10 | 4330 days | 0% |
| Claudia | 10/10 | 4391 days | 1% |
| Ane Didriksen | 6/10 | 4541 days | 1% |
| Iris Anette Berger | 6/10 | 4541 days | 1% |
| Mike Fricker | 9/10 | 4544 days | 1% |
| JoMary Smith | 7/10 | 4603 days | 1% |
| catherine welsh | 6/10 | 4634 days | 1% |
| andrewmh | 8/10 | 4665 days | 1% |
| PipandJon | 8/10 | 4695 days | 1% |
| Jitka Krejcova | 10/10 | 4926 days | 1% |
| Bertiethebus | 7/10 | 4940 days | 1% |
| Patrycja Polakowska | 9/10 | 4950 days | 1% |
| Peter & Kate Carmichael | 8/10 | 5316 days | 1% |
| Aoife Lillis | 9/10 | 5322 days | 1% |
| G Tulloch | 1/10 | 5634 days | 0% |
| Sally Reeves | 1/10 | 5650 days | 0% |
| Hanggi | 10/10 | 5651 days | 1% |
| Julie | 5/10 | 5653 days | 0% |
| Alex | 7/10 | 5658 days | 1% |
| Eddie Stevens | 5/10 | 5665 days | 0% |
| Claudia Vermeer | 8/10 | 5685 days | 1% |
| Gillian de Vries | 6/10 | 5692 days | 1% |
| dollimyxture | 7/10 | 5761 days | 1% |
| Polil | 5/10 | 6022 days | 0% |
| Marcus Kippner | 8/10 | 6027 days | 1% |
| Barbara & Sven | 5/10 | 6038 days | 0% |
| Rolf X | 6/10 | 6046 days | 1% |
| Schygulla | 8/10 | 6056 days | 1% |
| Sinjc Grude | 8/10 | 6061 days | 1% |
| Lorena | 9/10 | 6064 days | 1% |
| Ross & Catherine Litherland | 2/10 | 6077 days | 0% |
| asselman | 4/10 | 6111 days | 0% |
| Decuq | 5/10 | 6137 days | 0% |
| paulandcathy | 5/10 | 6181 days | 0% |
| Kelly | 5/10 | 6281 days | 0% |
| OliverG1 | 8/10 | 6358 days | 1% |
| JoR | 4/10 | 6358 days | 0% |
| Vivien Williams | 1/10 | 6388 days | 0% |
| MetteK | 8/10 | 6404 days | 1% |
| Lucas | 6/10 | 6413 days | 1% |
| Frank | 7/10 | 6413 days | 1% |
Adjustments
Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.
Sample Size Adjustment
No Adjustment
A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Hampshire Holiday Park Wanaka experience has plenty of reviews and does not meet the criteria for any adjustment.
Recent Reviews Adjustment
-2.55% Adjustment
There may be an adjustment if this experience hasn't received any reviews within the last 85 days. However the Hampshire Holiday Park Wanaka experience does not meet the criteria for any adjustment.
In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.
The Hampshire Holiday Park Wanaka experience has been adjusted for 183 days. Adjustments are according to the following table.
| Days | Adjustment |
|---|---|
| … | … |
| 180 | -2.51% |
| 181 | -2.52% |
| 182 | -2.53% |
| 183 | -2.55% |
| 184 | -2.56% |
| 185 | -2.58% |
| 186 | -2.59% |
| … | … |
Balancing Adjustment
2.13% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled customers are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Final Ranking Score
86%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.