Hi, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Hampshire Holiday Park Wanaka.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Hampshire Holiday Park Wanaka
Valid Reviews
156 Valid Reviews
The Hampshire Holiday Park Wanaka experience has a total of 160 reviews. There are 156 valid reviews that are included when calculating the ranking score and 4 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 156 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 26 |
|
17% |
| 9/10 | 30 |
|
19% |
| 8/10 | 37 |
|
24% |
| 7/10 | 19 |
|
12% |
| 6/10 | 20 |
|
13% |
| 5/10 | 13 |
|
8% |
| 4/10 | 4 |
|
3% |
| 3/10 | 2 |
|
1% |
| 2/10 | 1 |
|
1% |
| 1/10 | 4 |
|
3% |
75.13% Average
The raw data average (mean) for all the Hampshire Holiday Park Wanaka valid reviews is 75.13% and is based on 156 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
34 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 156 valid reviews, the experience has 34 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 34 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 2 |
|
6% |
| 9/10 | 3 |
|
9% |
| 8/10 | 7 |
|
21% |
| 7/10 | 2 |
|
6% |
| 6/10 | 7 |
|
21% |
| 5/10 | 7 |
|
21% |
| 4/10 | 2 |
|
6% |
| 3/10 | 0 |
|
0% |
| 2/10 | 1 |
|
3% |
| 1/10 | 3 |
|
9% |
60.88% Average
The raw data average (mean) for all the Hampshire Holiday Park Wanaka face-to-face reviews is 60.88% and is based on 34 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
85.72%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Mr H | 8/10 | 10 days | 98% |
| Ailsa McIntosh | 10/10 | 38 days | 100% |
| Clement | 9/10 | 69 days | 99% |
| Vera | 9/10 | 161 days | 98% |
| Rory M | 8/10 | 161 days | 97% |
| Rich | 9/10 | 222 days | 96% |
| BP | 10/10 | 253 days | 96% |
| Shaun | 8/10 | 403 days | 89% |
| Thom S | 8/10 | 434 days | 88% |
| Diane n Dave | 10/10 | 434 days | 89% |
| Lynda k | 8/10 | 434 days | 88% |
| Anne | 6/10 | 434 days | 77% |
| Dean | 10/10 | 587 days | 80% |
| Mike Fricker | 9/10 | 709 days | 71% |
| Hannah | 10/10 | 709 days | 71% |
| Jorian | 6/10 | 740 days | 59% |
| Lou | 10/10 | 769 days | 66% |
| Tal Tal | 10/10 | 800 days | 64% |
| Donna Harbidge | 9/10 | 922 days | 51% |
| Charlie | 9/10 | 953 days | 48% |
| Henry | 9/10 | 984 days | 45% |
| Amy Catley | 6/10 | 1045 days | 34% |
| FitzHanss | 10/10 | 1106 days | 34% |
| Lieke | 4/10 | 1134 days | 21% |
| Ju | 4/10 | 1134 days | 21% |
| Alexandra | 9/10 | 1165 days | 30% |
| Aiden | 6/10 | 1165 days | 26% |
| Julia | 9/10 | 1165 days | 30% |
| RR | 9/10 | 1196 days | 27% |
| Sophie | 8/10 | 1196 days | 27% |
| Amel | 10/10 | 1196 days | 28% |
| Julia | 9/10 | 1196 days | 27% |
| Evan | 8/10 | 1226 days | 25% |
| Marcus | 3/10 | 1226 days | 14% |
| Rebecca Woodbridge | 8/10 | 1226 days | 25% |
| Eoin from Ireland | 10/10 | 1257 days | 23% |
| Hannah and Matthew | 7/10 | 1318 days | 18% |
| Justin | 10/10 | 1530 days | 10% |
| Wayne | 10/10 | 1622 days | 7% |
| Karthik | 10/10 | 1805 days | 5% |
| Thomas neil | 9/10 | 1836 days | 5% |
| Ange | 10/10 | 1895 days | 5% |
| Rach | 8/10 | 1956 days | 5% |
| Grace | 10/10 | 1956 days | 5% |
| JS | 8/10 | 2017 days | 5% |
| Jed Barnett | 10/10 | 2230 days | 4% |
| Clauds | 9/10 | 2230 days | 4% |
| Amanda | 8/10 | 2261 days | 4% |
| Fran | 9/10 | 2292 days | 4% |
| Sheri | 10/10 | 2322 days | 4% |
| Linda QLD | 9/10 | 2475 days | 4% |
| Lisanne | 7/10 | 2536 days | 3% |
| Beth | 9/10 | 2567 days | 3% |
| John | 3/10 | 2567 days | 2% |
| Michi | 9/10 | 2567 days | 3% |
| Jacqui | 8/10 | 2626 days | 3% |
| Inna | 10/10 | 2626 days | 3% |
| Tac | 9/10 | 2626 days | 3% |
| Anwang | 7/10 | 2657 days | 3% |
| Juraj | 7/10 | 2657 days | 3% |
| Kelsie | 9/10 | 2687 days | 3% |
| Nifty | 8/10 | 2687 days | 3% |
| Violet Murphy | 5/10 | 2718 days | 2% |
| Philip Page | 7/10 | 2718 days | 3% |
| Mike Fricker | 9/10 | 2718 days | 3% |
| Adva Cohen | 1/10 | 2748 days | 1% |
| Rachel | 8/10 | 2748 days | 3% |
| Holly Bartholomew | 7/10 | 2748 days | 3% |
| Cassie | 8/10 | 2748 days | 3% |
| Andres | 10/10 | 2779 days | 3% |
| Abu Samah Harun | 10/10 | 2810 days | 3% |
| Bex & Jake | 9/10 | 2871 days | 3% |
| Nathaniel Bond | 9/10 | 2930 days | 2% |
| Nicky Edwards | 9/10 | 2945 days | 3% |
| Hanneke van Dijk | 6/10 | 2965 days | 2% |
| Rogier van de Wiel | 8/10 | 2971 days | 3% |
| Helen Bond | 10/10 | 2991 days | 3% |
| Leong Mee Yee | 8/10 | 2993 days | 3% |
| Meijerelske | 9/10 | 2997 days | 3% |
| Laura Meelynn | 8/10 | 3021 days | 3% |
| Joe Trigg | 8/10 | 3063 days | 2% |
| Jenna Neivandt | 10/10 | 3103 days | 2% |
| Jozef Pinkerton | 6/10 | 3103 days | 2% |
| c mccabe | 8/10 | 3135 days | 2% |
| Chloe Watson | 8/10 | 3168 days | 2% |
| Duncan | 7/10 | 3220 days | 2% |
| Marc Lambert | 5/10 | 3272 days | 2% |
| Renard D | 5/10 | 3300 days | 2% |
| Daniel Andersson | 8/10 | 3324 days | 2% |
| Victoria Strong | 8/10 | 3354 days | 2% |
| David Townsend | 6/10 | 3405 days | 2% |
| Alicia McCormick | 6/10 | 3531 days | 1% |
| W Donovan | 8/10 | 3607 days | 1% |
| Wayne Jeskie | 5/10 | 3618 days | 1% |
| phillip dudman | 7/10 | 3618 days | 1% |
| Sara Dimnik | 7/10 | 3644 days | 1% |
| Sean Stevens | 8/10 | 3663 days | 1% |
| Corina Sima | 8/10 | 3669 days | 1% |
| Perrine Pilate | 8/10 | 3680 days | 1% |
| Helen James | 6/10 | 3692 days | 1% |
| Alex Macdonald | 6/10 | 3722 days | 1% |
| Harriet Bramley | 7/10 | 3847 days | 1% |
| Mitchell Henderson | 6/10 | 3873 days | 1% |
| Amy Steiger | 7/10 | 3875 days | 1% |
| Shelley | 5/10 | 3898 days | 1% |
| Nicole | 6/10 | 3943 days | 1% |
| Alistair Millward | 7/10 | 4024 days | 1% |
| Sam Smith | 5/10 | 4028 days | 0% |
| Adam Wight | 6/10 | 4030 days | 0% |
| Sebastiaan Kemperman | 6/10 | 4042 days | 1% |
| Wilma Senior | 7/10 | 4056 days | 1% |
| Stefanie Feldman | 7/10 | 4075 days | 1% |
| Rebecca Weight | 8/10 | 4079 days | 1% |
| Alexis Leneveu | 10/10 | 4094 days | 1% |
| Viki Ziemba | 9/10 | 4111 days | 0% |
| Bert Snel | 9/10 | 4148 days | 0% |
| Claudia | 10/10 | 4209 days | 0% |
| Ane Didriksen | 6/10 | 4359 days | 0% |
| Iris Anette Berger | 6/10 | 4359 days | 0% |
| Mike Fricker | 9/10 | 4362 days | 0% |
| JoMary Smith | 7/10 | 4421 days | 1% |
| catherine welsh | 6/10 | 4452 days | 1% |
| andrewmh | 8/10 | 4483 days | 1% |
| PipandJon | 8/10 | 4513 days | 1% |
| Jitka Krejcova | 10/10 | 4744 days | 1% |
| Bertiethebus | 7/10 | 4758 days | 1% |
| Patrycja Polakowska | 9/10 | 4768 days | 1% |
| Peter & Kate Carmichael | 8/10 | 5134 days | 1% |
| Aoife Lillis | 9/10 | 5140 days | 1% |
| G Tulloch | 1/10 | 5452 days | 0% |
| Sally Reeves | 1/10 | 5468 days | 0% |
| Hanggi | 10/10 | 5469 days | 1% |
| Julie | 5/10 | 5471 days | 1% |
| Alex | 7/10 | 5476 days | 1% |
| Eddie Stevens | 5/10 | 5483 days | 1% |
| Claudia Vermeer | 8/10 | 5503 days | 1% |
| Gillian de Vries | 6/10 | 5510 days | 1% |
| dollimyxture | 7/10 | 5579 days | 1% |
| Polil | 5/10 | 5840 days | 1% |
| Marcus Kippner | 8/10 | 5845 days | 1% |
| Barbara & Sven | 5/10 | 5856 days | 1% |
| Rolf X | 6/10 | 5864 days | 1% |
| Schygulla | 8/10 | 5874 days | 1% |
| Sinjc Grude | 8/10 | 5879 days | 1% |
| Lorena | 9/10 | 5882 days | 1% |
| Ross & Catherine Litherland | 2/10 | 5895 days | 0% |
| asselman | 4/10 | 5929 days | 0% |
| Decuq | 5/10 | 5955 days | 1% |
| paulandcathy | 5/10 | 5999 days | 1% |
| Kelly | 5/10 | 6099 days | 1% |
| OliverG1 | 8/10 | 6176 days | 1% |
| JoR | 4/10 | 6176 days | 0% |
| Vivien Williams | 1/10 | 6206 days | 0% |
| MetteK | 8/10 | 6222 days | 1% |
| Lucas | 6/10 | 6231 days | 1% |
| Frank | 7/10 | 6231 days | 1% |
Adjustments
Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.
Sample Size Adjustment
No Adjustment
A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Hampshire Holiday Park Wanaka experience has plenty of reviews and does not meet the criteria for any adjustment.
Recent Reviews Adjustment
-0.02% Adjustment
There may be an adjustment if this experience hasn't received any reviews within the last 57 days. However the Hampshire Holiday Park Wanaka experience does not meet the criteria for any adjustment.
In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.
The Hampshire Holiday Park Wanaka experience has been adjusted for 1 day. Adjustments are according to the following table.
| Days | Adjustment |
|---|---|
| … | … |
| 0 | -0.00% |
| 1 | -0.02% |
| 2 | -0.04% |
| 3 | -0.06% |
| 4 | -0.08% |
| … | … |
Balancing Adjustment
1.69% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled customers are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Final Ranking Score
87%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.