Kia ora, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Hampshire Holiday Park Wanaka.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Hampshire Holiday Park Wanaka
Valid Reviews
156 Valid Reviews
The Hampshire Holiday Park Wanaka experience has a total of 160 reviews. There are 156 valid reviews that are included when calculating the ranking score and 4 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 156 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 26 |
|
17% |
| 9/10 | 30 |
|
19% |
| 8/10 | 37 |
|
24% |
| 7/10 | 19 |
|
12% |
| 6/10 | 20 |
|
13% |
| 5/10 | 13 |
|
8% |
| 4/10 | 4 |
|
3% |
| 3/10 | 2 |
|
1% |
| 2/10 | 1 |
|
1% |
| 1/10 | 4 |
|
3% |
75.13% Average
The raw data average (mean) for all the Hampshire Holiday Park Wanaka valid reviews is 75.13% and is based on 156 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
34 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 156 valid reviews, the experience has 34 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 34 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 2 |
|
6% |
| 9/10 | 3 |
|
9% |
| 8/10 | 7 |
|
21% |
| 7/10 | 2 |
|
6% |
| 6/10 | 7 |
|
21% |
| 5/10 | 7 |
|
21% |
| 4/10 | 2 |
|
6% |
| 3/10 | 0 |
|
0% |
| 2/10 | 1 |
|
3% |
| 1/10 | 3 |
|
9% |
60.88% Average
The raw data average (mean) for all the Hampshire Holiday Park Wanaka face-to-face reviews is 60.88% and is based on 34 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
86.00%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Mr H | 8/10 | 172 days | 99% |
| Ailsa McIntosh | 10/10 | 200 days | 100% |
| Clement | 9/10 | 231 days | 98% |
| Vera | 9/10 | 323 days | 95% |
| Rory M | 8/10 | 323 days | 94% |
| Rich | 9/10 | 384 days | 93% |
| BP | 10/10 | 415 days | 92% |
| Shaun | 8/10 | 565 days | 82% |
| Thom S | 8/10 | 596 days | 80% |
| Diane n Dave | 10/10 | 596 days | 82% |
| Lynda k | 8/10 | 596 days | 80% |
| Anne | 6/10 | 596 days | 70% |
| Dean | 10/10 | 749 days | 70% |
| Mike Fricker | 9/10 | 871 days | 57% |
| Hannah | 10/10 | 871 days | 58% |
| Jorian | 6/10 | 902 days | 47% |
| Lou | 10/10 | 931 days | 52% |
| Tal Tal | 10/10 | 962 days | 49% |
| Donna Harbidge | 9/10 | 1084 days | 37% |
| Charlie | 9/10 | 1115 days | 34% |
| Henry | 9/10 | 1146 days | 32% |
| Amy Catley | 6/10 | 1207 days | 24% |
| FitzHanss | 10/10 | 1268 days | 23% |
| Lieke | 4/10 | 1296 days | 14% |
| Ju | 4/10 | 1296 days | 14% |
| Alexandra | 9/10 | 1327 days | 19% |
| Aiden | 6/10 | 1327 days | 17% |
| Julia | 9/10 | 1327 days | 19% |
| RR | 9/10 | 1358 days | 18% |
| Sophie | 8/10 | 1358 days | 17% |
| Amel | 10/10 | 1358 days | 18% |
| Julia | 9/10 | 1358 days | 18% |
| Evan | 8/10 | 1388 days | 16% |
| Marcus | 3/10 | 1388 days | 9% |
| Rebecca Woodbridge | 8/10 | 1388 days | 16% |
| Eoin from Ireland | 10/10 | 1419 days | 15% |
| Hannah and Matthew | 7/10 | 1480 days | 11% |
| Justin | 10/10 | 1692 days | 6% |
| Wayne | 10/10 | 1784 days | 5% |
| Karthik | 10/10 | 1967 days | 5% |
| Thomas neil | 9/10 | 1998 days | 5% |
| Ange | 10/10 | 2057 days | 5% |
| Rach | 8/10 | 2118 days | 4% |
| Grace | 10/10 | 2118 days | 5% |
| JS | 8/10 | 2179 days | 4% |
| Jed Barnett | 10/10 | 2392 days | 4% |
| Clauds | 9/10 | 2392 days | 4% |
| Amanda | 8/10 | 2423 days | 4% |
| Fran | 9/10 | 2454 days | 4% |
| Sheri | 10/10 | 2484 days | 4% |
| Linda QLD | 9/10 | 2637 days | 3% |
| Lisanne | 7/10 | 2698 days | 3% |
| Beth | 9/10 | 2729 days | 3% |
| John | 3/10 | 2729 days | 2% |
| Michi | 9/10 | 2729 days | 3% |
| Jacqui | 8/10 | 2788 days | 3% |
| Inna | 10/10 | 2788 days | 3% |
| Tac | 9/10 | 2788 days | 3% |
| Anwang | 7/10 | 2819 days | 3% |
| Juraj | 7/10 | 2819 days | 3% |
| Kelsie | 9/10 | 2849 days | 3% |
| Nifty | 8/10 | 2849 days | 3% |
| Violet Murphy | 5/10 | 2880 days | 2% |
| Philip Page | 7/10 | 2880 days | 3% |
| Mike Fricker | 9/10 | 2880 days | 3% |
| Adva Cohen | 1/10 | 2910 days | 1% |
| Rachel | 8/10 | 2910 days | 3% |
| Holly Bartholomew | 7/10 | 2910 days | 3% |
| Cassie | 8/10 | 2910 days | 3% |
| Andres | 10/10 | 2941 days | 3% |
| Abu Samah Harun | 10/10 | 2972 days | 3% |
| Bex & Jake | 9/10 | 3033 days | 3% |
| Nathaniel Bond | 9/10 | 3092 days | 2% |
| Nicky Edwards | 9/10 | 3107 days | 3% |
| Hanneke van Dijk | 6/10 | 3127 days | 2% |
| Rogier van de Wiel | 8/10 | 3133 days | 2% |
| Helen Bond | 10/10 | 3153 days | 2% |
| Leong Mee Yee | 8/10 | 3155 days | 2% |
| Meijerelske | 9/10 | 3159 days | 2% |
| Laura Meelynn | 8/10 | 3183 days | 2% |
| Joe Trigg | 8/10 | 3225 days | 2% |
| Jenna Neivandt | 10/10 | 3265 days | 2% |
| Jozef Pinkerton | 6/10 | 3265 days | 2% |
| c mccabe | 8/10 | 3297 days | 2% |
| Chloe Watson | 8/10 | 3330 days | 2% |
| Duncan | 7/10 | 3382 days | 2% |
| Marc Lambert | 5/10 | 3434 days | 1% |
| Renard D | 5/10 | 3462 days | 1% |
| Daniel Andersson | 8/10 | 3486 days | 2% |
| Victoria Strong | 8/10 | 3516 days | 2% |
| David Townsend | 6/10 | 3567 days | 1% |
| Alicia McCormick | 6/10 | 3693 days | 1% |
| W Donovan | 8/10 | 3769 days | 1% |
| Wayne Jeskie | 5/10 | 3780 days | 1% |
| phillip dudman | 7/10 | 3780 days | 1% |
| Sara Dimnik | 7/10 | 3806 days | 1% |
| Sean Stevens | 8/10 | 3825 days | 1% |
| Corina Sima | 8/10 | 3831 days | 1% |
| Perrine Pilate | 8/10 | 3842 days | 1% |
| Helen James | 6/10 | 3854 days | 1% |
| Alex Macdonald | 6/10 | 3883 days | 1% |
| Harriet Bramley | 7/10 | 4009 days | 1% |
| Mitchell Henderson | 6/10 | 4035 days | 1% |
| Amy Steiger | 7/10 | 4036 days | 1% |
| Shelley | 5/10 | 4060 days | 0% |
| Nicole | 6/10 | 4105 days | 0% |
| Alistair Millward | 7/10 | 4186 days | 0% |
| Sam Smith | 5/10 | 4189 days | 0% |
| Adam Wight | 6/10 | 4192 days | 0% |
| Sebastiaan Kemperman | 6/10 | 4204 days | 0% |
| Wilma Senior | 7/10 | 4217 days | 0% |
| Stefanie Feldman | 7/10 | 4237 days | 0% |
| Rebecca Weight | 8/10 | 4241 days | 0% |
| Alexis Leneveu | 10/10 | 4256 days | 0% |
| Viki Ziemba | 9/10 | 4273 days | 0% |
| Bert Snel | 9/10 | 4309 days | 0% |
| Claudia | 10/10 | 4370 days | 0% |
| Ane Didriksen | 6/10 | 4521 days | 1% |
| Iris Anette Berger | 6/10 | 4521 days | 1% |
| Mike Fricker | 9/10 | 4524 days | 1% |
| JoMary Smith | 7/10 | 4583 days | 1% |
| catherine welsh | 6/10 | 4614 days | 1% |
| andrewmh | 8/10 | 4645 days | 1% |
| PipandJon | 8/10 | 4675 days | 1% |
| Jitka Krejcova | 10/10 | 4906 days | 1% |
| Bertiethebus | 7/10 | 4920 days | 1% |
| Patrycja Polakowska | 9/10 | 4930 days | 1% |
| Peter & Kate Carmichael | 8/10 | 5296 days | 1% |
| Aoife Lillis | 9/10 | 5302 days | 1% |
| G Tulloch | 1/10 | 5614 days | 0% |
| Sally Reeves | 1/10 | 5630 days | 0% |
| Hanggi | 10/10 | 5631 days | 1% |
| Julie | 5/10 | 5633 days | 1% |
| Alex | 7/10 | 5638 days | 1% |
| Eddie Stevens | 5/10 | 5645 days | 1% |
| Claudia Vermeer | 8/10 | 5665 days | 1% |
| Gillian de Vries | 6/10 | 5672 days | 1% |
| dollimyxture | 7/10 | 5741 days | 1% |
| Polil | 5/10 | 6002 days | 1% |
| Marcus Kippner | 8/10 | 6007 days | 1% |
| Barbara & Sven | 5/10 | 6018 days | 1% |
| Rolf X | 6/10 | 6026 days | 1% |
| Schygulla | 8/10 | 6036 days | 1% |
| Sinjc Grude | 8/10 | 6041 days | 1% |
| Lorena | 9/10 | 6044 days | 1% |
| Ross & Catherine Litherland | 2/10 | 6057 days | 0% |
| asselman | 4/10 | 6091 days | 0% |
| Decuq | 5/10 | 6117 days | 1% |
| paulandcathy | 5/10 | 6161 days | 1% |
| Kelly | 5/10 | 6261 days | 1% |
| OliverG1 | 8/10 | 6338 days | 1% |
| JoR | 4/10 | 6338 days | 0% |
| Vivien Williams | 1/10 | 6368 days | 0% |
| MetteK | 8/10 | 6384 days | 1% |
| Lucas | 6/10 | 6393 days | 1% |
| Frank | 7/10 | 6393 days | 1% |
Adjustments
Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.
Sample Size Adjustment
No Adjustment
A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Hampshire Holiday Park Wanaka experience has plenty of reviews and does not meet the criteria for any adjustment.
Recent Reviews Adjustment
-1.93% Adjustment
There may be an adjustment if this experience hasn't received any reviews within the last 109 days. However the Hampshire Holiday Park Wanaka experience does not meet the criteria for any adjustment.
In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.
The Hampshire Holiday Park Wanaka experience has been adjusted for 162 days. Adjustments are according to the following table.
| Days | Adjustment |
|---|---|
| … | … |
| 159 | -1.89% |
| 160 | -1.90% |
| 161 | -1.92% |
| 162 | -1.93% |
| 163 | -1.94% |
| 164 | -1.95% |
| 165 | -1.96% |
| … | … |
Balancing Adjustment
2.01% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled customers are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Final Ranking Score
86%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.