Hi there, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Canyonz Adventure Company.
If you have any questions or comments about our ranking score calculation please get in touch at firstname.lastname@example.org. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
83 Valid Reviews
The Canyonz Adventure Company experience has a total of 85 reviews. There are 83 valid reviews that are included when calculating the ranking score and 2 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 83 valid reviews:
The raw data average (mean) for all the Canyonz Adventure Company valid reviews is 98.43% and is based on 83 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
12 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
Within the 83 valid reviews, the experience has 12 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 12 face-to-face reviews:
The raw data average (mean) for all the Canyonz Adventure Company face-to-face reviews is 94.17% and is based on 12 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
|Anne MacAulay||10/10||54 days||100%|
|Darren & Sarah Linton||10/10||298 days||86%|
|Trudi Miles||10/10||298 days||86%|
|Mike Fistonich||10/10||329 days||83%|
|Megan Couzyn||10/10||449 days||68%|
|Jayne du Plessis||10/10||449 days||68%|
|Lars Wyatt||10/10||572 days||49%|
|Felix Hoornaert||10/10||602 days||44%|
|Robert Roy Poapst||10/10||694 days||31%|
|Keely Hanē Larkin Meredith||10/10||785 days||20%|
|Mary Bishop||10/10||815 days||17%|
|Andrew Ng||10/10||846 days||15%|
|Rax Anderson||10/10||1088 days||5%|
|Kate V||10/10||1088 days||5%|
|Femke Verbree||10/10||1088 days||5%|
|Jessy Green||10/10||1088 days||5%|
|Tsui-Wen Chen||10/10||1119 days||5%|
|Yasmine van Wijngaarden||10/10||1483 days||4%|
|Stanley Leonard||10/10||1544 days||4%|
|Paul Hoefer||10/10||1697 days||4%|
|Erik Schamberger||10/10||1758 days||4%|
|Christian Tattum||10/10||1758 days||4%|
|Jan Kerkhof||10/10||1789 days||4%|
|Julie Roark||10/10||1848 days||3%|
|Jo Corbett||10/10||1848 days||3%|
|laure reva||10/10||1848 days||3%|
|Chris Guy||10/10||1848 days||3%|
|Daan Terra||10/10||1879 days||3%|
|Jared Tyler||10/10||2032 days||3%|
|Robin Stamm||10/10||2149 days||2%|
|Pauline Misset||10/10||2155 days||3%|
|Adrienne Hoet||9/10||2158 days||2%|
|David Stoddard||10/10||2183 days||3%|
|Jules and Rudy Boonen||10/10||2184 days||3%|
|Thom McNatt||10/10||2214 days||3%|
|Debbi O'Sullivan||10/10||2489 days||2%|
|Mikel Acedo||10/10||2579 days||2%|
|A J||10/10||2855 days||2%|
|Bridget Riley||10/10||2886 days||1%|
|Stef Versluis||10/10||2976 days||1%|
|Renee Johnson||10/10||2976 days||1%|
|Gemma Root||10/10||3220 days||1%|
|toby barach||10/10||3220 days||1%|
|Stefan Martin||10/10||3279 days||1%|
|Chris D'Amico||10/10||3279 days||1%|
|Clare Cade||10/10||3627 days||0%|
|Carolina Dalmazzo||10/10||4528 days||1%|
|Fred Highsmith||8/10||5411 days||1%|
Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.
A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Canyonz Adventure Company experience has plenty of reviews and does not meet the criteria for any adjustment.
There may be an adjustment if this experience hasn't received any reviews within the last 48 days. However the Canyonz Adventure Company experience does not meet the criteria for any adjustment.
In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.
The Canyonz Adventure Company experience has been adjusted for 20 days. Adjustments are according to the following table.
The final ranking score once adjustments and rounding has been applied. This value is cached and recalculated each day. Therefore it may not be precisely accurate based on the other values presented.
If you have any questions or comments about our ranking score calculation please get in touch at email@example.com.