Ranking Score Explained

Hi there, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.

The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!

We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?

Below you'll find details around some of the important factors that went into calculating the ranking score for Canyonz Adventure Company.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.

Nick Morrison's avatar

Nick Morrison

Rankers owner

Canyonz Adventure Company

Valid Reviews

79 Valid Reviews

The Canyonz Adventure Company experience has a total of 81 reviews. There are 79 valid reviews that are included when calculating the ranking score and 2 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.

Below is the distribution of ratings for the 79 valid reviews:

Rating Count Percentage
10/10 69
87%
9/10 8
10%
8/10 2
3%
7/10 0
0%
6/10 0
0%
5/10 0
0%
4/10 0
0%
3/10 0
0%
2/10 0
0%
1/10 0
0%

98.48% Average

The raw data average (mean) for all the Canyonz Adventure Company valid reviews is 98.48% and is based on 79 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.

Face-to-Face Reviews

12 Face-to-Face Reviews

The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.

More about face-to-face reviews

Within the 79 valid reviews, the experience has 12 face-to-face reviews collected during interviews by our team.

Below is the distribution of ratings for the 12 face-to-face reviews:

Rating Count Percentage
10/10 6
50%
9/10 5
42%
8/10 1
8%
7/10 0
0%
6/10 0
0%
5/10 0
0%
4/10 0
0%
3/10 0
0%
2/10 0
0%
1/10 0
0%

94.17% Average

The raw data average (mean) for all the Canyonz Adventure Company face-to-face reviews is 94.17% and is based on 12 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.

Weighted Average

99.94%

Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.

Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.

Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.

Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.

Reviewer Rating Age Relative Weight
Darren & Sarah Linton 10/10 14 days 100%
Brydon 10/10 14 days 100%
Mike Fistonich 10/10 45 days 100%
brucehoppy@gmail.com 10/10 45 days 100%
Char 10/10 45 days 100%
Sally 10/10 73 days 99%
Kurt 10/10 104 days 98%
Megan Couzyn 10/10 165 days 96%
Jayne du Plessis 10/10 165 days 96%
Lars Wyatt 10/10 288 days 87%
Felix Hoornaert 10/10 318 days 84%
Ange 10/10 410 days 73%
Robert Roy Poapst 10/10 410 days 73%
Katerina 10/10 439 days 69%
Wendy 10/10 470 days 65%
trysomethingnew2020 10/10 470 days 65%
Keely Hanē Larkin Meredith 10/10 501 days 60%
Nicki 10/10 501 days 60%
Birgit 10/10 531 days 55%
Mary Bishop 10/10 531 days 55%
Andrew Ng 10/10 562 days 50%
Bullet 10/10 745 days 24%
Rax Anderson 10/10 804 days 18%
Mackenzie 10/10 804 days 18%
Kate V 10/10 804 days 18%
Femke Verbree 10/10 804 days 18%
Jessy Green 10/10 804 days 18%
Luke 10/10 804 days 18%
Tsui-Wen Chen 10/10 835 days 15%
Ivana 10/10 1141 days 4%
Laura 10/10 1141 days 4%
kmh0369 10/10 1200 days 4%
Yasmine van Wijngaarden 10/10 1200 days 4%
Stanley Leonard 10/10 1261 days 4%
Paul Hoefer 10/10 1414 days 4%
Erik Schamberger 10/10 1475 days 4%
Christian Tattum 10/10 1475 days 4%
Jan Kerkhof 10/10 1506 days 4%
Julie Roark 10/10 1565 days 4%
Jo Corbett 10/10 1565 days 4%
laure reva 10/10 1565 days 4%
Chris Guy 10/10 1565 days 4%
Daan Terra 10/10 1596 days 3%
Jared Tyler 10/10 1749 days 3%
Robin Stamm 10/10 1865 days 2%
Pauline Misset 10/10 1871 days 3%
Adrienne Hoet 9/10 1874 days 2%
David Stoddard 10/10 1900 days 3%
Jules and Rudy Boonen 10/10 1900 days 3%
Thom McNatt 10/10 1931 days 3%
Debbi O'Sullivan 10/10 2206 days 2%
Mikel Acedo 10/10 2296 days 2%
A J 10/10 2571 days 2%
Bridget Riley 10/10 2602 days 1%
Stef Versluis 10/10 2692 days 1%
Renee Johnson 10/10 2692 days 1%
Gemma Root 10/10 2936 days 1%
toby barach 10/10 2936 days 1%
Neil_T 10/10 2967 days 1%
Sugar 10/10 2995 days 1%
Stefan Martin 10/10 2995 days 1%
Chris D'Amico 10/10 2995 days 1%
rachelg 9/10 3057 days 1%
DylanM 10/10 3057 days 1%
Malena 9/10 3332 days 0%
Clare Cade 10/10 3343 days 0%
GenH 9/10 3667 days 0%
PerspirationJournal 8/10 3849 days 0%
AliB 10/10 4205 days 0%
Carolina Dalmazzo 10/10 4244 days 0%
henka 10/10 4428 days 0%
Philipp 9/10 4462 days 0%
Jasmine 10/10 4463 days 0%
Sarah 10/10 4463 days 0%
Barbara 9/10 4469 days 0%
Jess 9/10 4523 days 0%
Tim 10/10 4528 days 0%
Stef 9/10 5107 days 0%
Fred Highsmith 8/10 5127 days 0%

Adjustments

Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.

Sample Size Adjustment

No Adjustment

A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Canyonz Adventure Company experience has plenty of reviews and does not meet the criteria for any adjustment.

Recent Reviews Adjustment

-0.12% Adjustment

There may be an adjustment if this experience hasn't received any reviews within the last 66 days. However the Canyonz Adventure Company experience does not meet the criteria for any adjustment.

In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.

The Canyonz Adventure Company experience has been adjusted for 7 days. Adjustments are according to the following table.

Days Adjustment
4 -0.07%
5 -0.09%
6 -0.10%
7 -0.12%
8 -0.14%
9 -0.16%
10 -0.17%

Final Ranking Score

99%

The final ranking score once adjustments and rounding has been applied. This value is cached and recalculated each day. Therefore it may not be precisely accurate based on the other values presented.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz.