Ranking Score Explained

Hi there, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.

The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!

We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?

Below you'll find details around some of the important factors that went into calculating the ranking score for Canyonz Adventure Company.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.

Nick Morrison's avatar

Nick Morrison

Rankers owner

Canyonz Adventure Company

Valid Reviews

80 Valid Reviews

The Canyonz Adventure Company experience has a total of 82 reviews. There are 80 valid reviews that are included when calculating the ranking score and 2 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.

Below is the distribution of ratings for the 80 valid reviews:

Rating Count Percentage
10/10 70
88%
9/10 8
10%
8/10 2
3%
7/10 0
0%
6/10 0
0%
5/10 0
0%
4/10 0
0%
3/10 0
0%
2/10 0
0%
1/10 0
0%

98.50% Average

The raw data average (mean) for all the Canyonz Adventure Company valid reviews is 98.50% and is based on 80 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.

Face-to-Face Reviews

12 Face-to-Face Reviews

The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.

More about face-to-face reviews

Within the 80 valid reviews, the experience has 12 face-to-face reviews collected during interviews by our team.

Below is the distribution of ratings for the 12 face-to-face reviews:

Rating Count Percentage
10/10 6
50%
9/10 5
42%
8/10 1
8%
7/10 0
0%
6/10 0
0%
5/10 0
0%
4/10 0
0%
3/10 0
0%
2/10 0
0%
1/10 0
0%

94.17% Average

The raw data average (mean) for all the Canyonz Adventure Company face-to-face reviews is 94.17% and is based on 12 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.

Weighted Average

99.93%

Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.

Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.

Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.

Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.

Reviewer Rating Age Relative Weight
Darren & Sarah Linton 10/10 177 days 100%
Brydon 10/10 177 days 100%
Trudi Miles 10/10 177 days 100%
Mike Fistonich 10/10 208 days 98%
brucehoppy@gmail.com 10/10 208 days 98%
Char 10/10 208 days 98%
Sally 10/10 236 days 96%
Kurt 10/10 267 days 93%
Megan Couzyn 10/10 328 days 87%
Jayne du Plessis 10/10 328 days 87%
Lars Wyatt 10/10 451 days 71%
Felix Hoornaert 10/10 481 days 67%
Ange 10/10 573 days 51%
Robert Roy Poapst 10/10 573 days 51%
Katerina 10/10 602 days 46%
Wendy 10/10 633 days 41%
trysomethingnew2020 10/10 633 days 41%
Keely Hanē Larkin Meredith 10/10 664 days 36%
Nicki 10/10 664 days 36%
Birgit 10/10 694 days 32%
Mary Bishop 10/10 694 days 32%
Andrew Ng 10/10 725 days 28%
Bullet 10/10 908 days 11%
Rax Anderson 10/10 967 days 8%
Mackenzie 10/10 967 days 8%
Kate V 10/10 967 days 8%
Femke Verbree 10/10 967 days 8%
Jessy Green 10/10 967 days 8%
Luke 10/10 967 days 8%
Tsui-Wen Chen 10/10 998 days 7%
Ivana 10/10 1304 days 5%
Laura 10/10 1304 days 5%
kmh0369 10/10 1363 days 4%
Yasmine van Wijngaarden 10/10 1363 days 4%
Stanley Leonard 10/10 1424 days 4%
Paul Hoefer 10/10 1577 days 4%
Erik Schamberger 10/10 1638 days 4%
Christian Tattum 10/10 1638 days 4%
Jan Kerkhof 10/10 1669 days 4%
Julie Roark 10/10 1728 days 4%
Jo Corbett 10/10 1728 days 4%
laure reva 10/10 1728 days 4%
Chris Guy 10/10 1728 days 4%
Daan Terra 10/10 1759 days 4%
Jared Tyler 10/10 1912 days 3%
Robin Stamm 10/10 2028 days 2%
Pauline Misset 10/10 2034 days 3%
Adrienne Hoet 9/10 2037 days 2%
David Stoddard 10/10 2063 days 3%
Jules and Rudy Boonen 10/10 2063 days 3%
Thom McNatt 10/10 2094 days 3%
Debbi O'Sullivan 10/10 2369 days 2%
Mikel Acedo 10/10 2459 days 2%
A J 10/10 2734 days 2%
Bridget Riley 10/10 2765 days 2%
Stef Versluis 10/10 2855 days 1%
Renee Johnson 10/10 2855 days 1%
Gemma Root 10/10 3099 days 1%
toby barach 10/10 3099 days 1%
Neil_T 10/10 3130 days 1%
Sugar 10/10 3158 days 1%
Stefan Martin 10/10 3158 days 1%
Chris D'Amico 10/10 3158 days 1%
rachelg 9/10 3220 days 1%
DylanM 10/10 3220 days 1%
Malena 9/10 3495 days 0%
Clare Cade 10/10 3506 days 0%
GenH 9/10 3830 days 1%
PerspirationJournal 8/10 4012 days 1%
AliB 10/10 4368 days 0%
Carolina Dalmazzo 10/10 4407 days 1%
henka 10/10 4591 days 1%
Philipp 9/10 4625 days 0%
Jasmine 10/10 4626 days 0%
Sarah 10/10 4626 days 0%
Barbara 9/10 4633 days 0%
Jess 9/10 4686 days 0%
Tim 10/10 4691 days 0%
Stef 9/10 5270 days 0%
Fred Highsmith 8/10 5290 days 0%

Adjustments

Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.

Sample Size Adjustment

No Adjustment

A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Canyonz Adventure Company experience has plenty of reviews and does not meet the criteria for any adjustment.

Recent Reviews Adjustment

-2.45% Adjustment

There may be an adjustment if this experience hasn't received any reviews within the last 71 days. However the Canyonz Adventure Company experience does not meet the criteria for any adjustment.

In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.

The Canyonz Adventure Company experience has been adjusted for 156 days. Adjustments are according to the following table.

Days Adjustment
153 -2.40%
154 -2.42%
155 -2.43%
156 -2.45%
157 -2.47%
158 -2.48%
159 -2.50%

Final Ranking Score

98%

The final ranking score once adjustments and rounding has been applied. This value is cached and recalculated each day. Therefore it may not be precisely accurate based on the other values presented.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz.