Ranking Score Explained

Hello there, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.

The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!

We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?

Below you'll find details around some of the important factors that went into calculating the ranking score for Canyonz Adventure Company.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.

Cymen Crick's avatar

Cymen Crick

Rankers Owner

Canyonz Adventure Company

Valid Reviews

87 Valid Reviews

The Canyonz Adventure Company experience has a total of 89 reviews. There are 87 valid reviews that are included when calculating the ranking score and 2 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.

Below is the distribution of ratings for the 87 valid reviews:

Rating Count Percentage
10/10 76
87%
9/10 9
10%
8/10 2
2%
7/10 0
0%
6/10 0
0%
5/10 0
0%
4/10 0
0%
3/10 0
0%
2/10 0
0%
1/10 0
0%

98.51% Average

The raw data average (mean) for all the Canyonz Adventure Company valid reviews is 98.51% and is based on 87 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.

Face-to-Face Reviews

12 Face-to-Face Reviews

The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.

More about face-to-face reviews

Within the 87 valid reviews, the experience has 12 face-to-face reviews collected during interviews by our team.

Below is the distribution of ratings for the 12 face-to-face reviews:

Rating Count Percentage
10/10 6
50%
9/10 5
42%
8/10 1
8%
7/10 0
0%
6/10 0
0%
5/10 0
0%
4/10 0
0%
3/10 0
0%
2/10 0
0%
1/10 0
0%

94.17% Average

The raw data average (mean) for all the Canyonz Adventure Company face-to-face reviews is 94.17% and is based on 12 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.

Weighted Average

99.29%

Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.

Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.

Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.

Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.

Reviewer Rating Age Relative Weight
Ron 10/10 76 days 100%
David 10/10 137 days 98%
Clar 10/10 168 days 96%
Joel 10/10 227 days 93%
Louise 10/10 258 days 90%
Anne MacAulay 10/10 258 days 90%
Rah 9/10 258 days 90%
Darren & Sarah Linton 10/10 502 days 61%
Brydon 10/10 502 days 61%
Trudi Miles 10/10 502 days 61%
Mike Fistonich 10/10 533 days 55%
brucehoppy@gmail.com 10/10 533 days 55%
Char 10/10 533 days 55%
Sally 10/10 561 days 51%
Kurt 10/10 592 days 45%
Megan Couzyn 10/10 653 days 36%
Jayne du Plessis 10/10 653 days 36%
Lars Wyatt 10/10 776 days 21%
Felix Hoornaert 10/10 806 days 18%
Ange 10/10 898 days 11%
Robert Roy Poapst 10/10 898 days 11%
Katerina 10/10 927 days 9%
Wendy 10/10 958 days 8%
trysomethingnew2020 10/10 958 days 8%
Keely Hanē Larkin Meredith 10/10 989 days 7%
Nicki 10/10 989 days 7%
Birgit 10/10 1019 days 6%
Mary Bishop 10/10 1019 days 6%
Andrew Ng 10/10 1050 days 5%
Bullet 10/10 1233 days 5%
Rax Anderson 10/10 1292 days 4%
Mackenzie 10/10 1292 days 4%
Kate V 10/10 1292 days 4%
Femke Verbree 10/10 1292 days 4%
Jessy Green 10/10 1292 days 4%
Luke 10/10 1292 days 4%
Tsui-Wen Chen 10/10 1323 days 4%
Ivana 10/10 1629 days 4%
Laura 10/10 1629 days 4%
kmh0369 10/10 1687 days 4%
Yasmine van Wijngaarden 10/10 1687 days 4%
Stanley Leonard 10/10 1748 days 4%
Paul Hoefer 10/10 1901 days 3%
Erik Schamberger 10/10 1962 days 3%
Christian Tattum 10/10 1962 days 3%
Jan Kerkhof 10/10 1993 days 3%
Julie Roark 10/10 2052 days 3%
Jo Corbett 10/10 2052 days 3%
laure reva 10/10 2052 days 3%
Chris Guy 10/10 2052 days 3%
Daan Terra 10/10 2083 days 3%
Jared Tyler 10/10 2236 days 3%
Robin Stamm 10/10 2353 days 2%
Pauline Misset 10/10 2359 days 2%
Adrienne Hoet 9/10 2362 days 2%
David Stoddard 10/10 2387 days 2%
Jules and Rudy Boonen 10/10 2388 days 2%
Thom McNatt 10/10 2418 days 2%
Debbi O'Sullivan 10/10 2693 days 2%
Mikel Acedo 10/10 2783 days 2%
A J 10/10 3059 days 1%
Bridget Riley 10/10 3090 days 1%
Stef Versluis 10/10 3180 days 1%
Renee Johnson 10/10 3180 days 1%
Gemma Root 10/10 3424 days 0%
toby barach 10/10 3424 days 0%
Neil_T 10/10 3455 days 0%
Sugar 10/10 3483 days 0%
Stefan Martin 10/10 3483 days 0%
Chris D'Amico 10/10 3483 days 0%
rachelg 9/10 3545 days 0%
DylanM 10/10 3545 days 0%
Malena 9/10 3820 days 1%
Clare Cade 10/10 3831 days 1%
GenH 9/10 4155 days 1%
PerspirationJournal 8/10 4337 days 1%
AliB 10/10 4693 days 1%
Carolina Dalmazzo 10/10 4732 days 1%
henka 10/10 4916 days 1%
Philipp 9/10 4949 days 1%
Jasmine 10/10 4951 days 1%
Sarah 10/10 4951 days 1%
Barbara 9/10 4957 days 1%
Jess 9/10 5010 days 1%
Tim 10/10 5015 days 1%
Stef 9/10 5595 days 1%
Fred Highsmith 8/10 5615 days 0%

Adjustments

Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.

Sample Size Adjustment

No Adjustment

A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Canyonz Adventure Company experience has plenty of reviews and does not meet the criteria for any adjustment.

Recent Reviews Adjustment

-0.62% Adjustment

There may be an adjustment if this experience hasn't received any reviews within the last 113 days. However the Canyonz Adventure Company experience does not meet the criteria for any adjustment.

In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.

The Canyonz Adventure Company experience has been adjusted for 54 days. Adjustments are according to the following table.

Days Adjustment
51 -0.59%
52 -0.60%
53 -0.61%
54 -0.62%
55 -0.64%
56 -0.65%
57 -0.66%

Final Ranking Score

99%

The final ranking score once any adjustments, ratings, and rounding has been applied. This value is cached and recalculated each day. Therefore it may not be precisely accurate based on the other values presented.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz.