Hi there, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Canyonz Adventure Company.
If you have any questions or comments about our ranking score calculation please get in touch at email@example.com. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
79 Valid Reviews
The Canyonz Adventure Company experience has a total of 81 reviews. There are 79 valid reviews that are included when calculating the ranking score and 2 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 79 valid reviews:
The raw data average (mean) for all the Canyonz Adventure Company valid reviews is 98.48% and is based on 79 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
12 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
Within the 79 valid reviews, the experience has 12 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 12 face-to-face reviews:
The raw data average (mean) for all the Canyonz Adventure Company face-to-face reviews is 94.17% and is based on 12 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
|Darren & Sarah Linton||10/10||14 days||100%|
|Mike Fistonich||10/10||45 days||100%|
|Megan Couzyn||10/10||165 days||96%|
|Jayne du Plessis||10/10||165 days||96%|
|Lars Wyatt||10/10||288 days||87%|
|Felix Hoornaert||10/10||318 days||84%|
|Robert Roy Poapst||10/10||410 days||73%|
|Keely Hanē Larkin Meredith||10/10||501 days||60%|
|Mary Bishop||10/10||531 days||55%|
|Andrew Ng||10/10||562 days||50%|
|Rax Anderson||10/10||804 days||18%|
|Kate V||10/10||804 days||18%|
|Femke Verbree||10/10||804 days||18%|
|Jessy Green||10/10||804 days||18%|
|Tsui-Wen Chen||10/10||835 days||15%|
|Yasmine van Wijngaarden||10/10||1200 days||4%|
|Stanley Leonard||10/10||1261 days||4%|
|Paul Hoefer||10/10||1414 days||4%|
|Erik Schamberger||10/10||1475 days||4%|
|Christian Tattum||10/10||1475 days||4%|
|Jan Kerkhof||10/10||1506 days||4%|
|Julie Roark||10/10||1565 days||4%|
|Jo Corbett||10/10||1565 days||4%|
|laure reva||10/10||1565 days||4%|
|Chris Guy||10/10||1565 days||4%|
|Daan Terra||10/10||1596 days||3%|
|Jared Tyler||10/10||1749 days||3%|
|Robin Stamm||10/10||1865 days||2%|
|Pauline Misset||10/10||1871 days||3%|
|Adrienne Hoet||9/10||1874 days||2%|
|David Stoddard||10/10||1900 days||3%|
|Jules and Rudy Boonen||10/10||1900 days||3%|
|Thom McNatt||10/10||1931 days||3%|
|Debbi O'Sullivan||10/10||2206 days||2%|
|Mikel Acedo||10/10||2296 days||2%|
|A J||10/10||2571 days||2%|
|Bridget Riley||10/10||2602 days||1%|
|Stef Versluis||10/10||2692 days||1%|
|Renee Johnson||10/10||2692 days||1%|
|Gemma Root||10/10||2936 days||1%|
|toby barach||10/10||2936 days||1%|
|Stefan Martin||10/10||2995 days||1%|
|Chris D'Amico||10/10||2995 days||1%|
|Clare Cade||10/10||3343 days||0%|
|Carolina Dalmazzo||10/10||4244 days||0%|
|Fred Highsmith||8/10||5127 days||0%|
Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.
A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Canyonz Adventure Company experience has plenty of reviews and does not meet the criteria for any adjustment.
There may be an adjustment if this experience hasn't received any reviews within the last 66 days. However the Canyonz Adventure Company experience does not meet the criteria for any adjustment.
In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.
The Canyonz Adventure Company experience has been adjusted for 7 days. Adjustments are according to the following table.
The final ranking score once adjustments and rounding has been applied. This value is cached and recalculated each day. Therefore it may not be precisely accurate based on the other values presented.
If you have any questions or comments about our ranking score calculation please get in touch at firstname.lastname@example.org.