Hi there, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Canyonz.
If you have any questions or comments about our ranking score calculation please get in touch at firstname.lastname@example.org. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
70 Valid Reviews
The Canyonz experience has a total of 72 reviews. There are 70 valid reviews that are included when calculating the ranking score and 2 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 70 valid reviews:
The raw data average (mean) for all the Canyonz valid reviews is 98.29% and is based on 70 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
12 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
Within the 70 valid reviews, the experience has 12 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 12 face-to-face reviews:
The raw data average (mean) for all the Canyonz face-to-face reviews is 94.17% and is based on 12 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
|Lars Wyatt||10/10||43 days||99.71||100%|
|Felix Hoornaert||10/10||73 days||99.16||99%|
|Robert Roy Poapst||10/10||165 days||95.69||96%|
|Keely Hanē Larkin Meredith||10/10||256 days||89.62||90%|
|Mary Bishop||10/10||286 days||87.04||87%|
|Andrew Ng||10/10||317 days||84.08||84%|
|Rax Anderson||10/10||559 days||50.53||51%|
|Kate V||10/10||559 days||50.53||51%|
|Femke Verbree||10/10||559 days||50.53||51%|
|Jessy Green||10/10||559 days||50.53||51%|
|Tsui-Wen Chen||10/10||590 days||45.41||46%|
|Yasmine van Wijngaarden||10/10||955 days||8.11||8%|
|Stanley Leonard||10/10||1016 days||5.99||6%|
|Paul Hoefer||10/10||1169 days||4.86||5%|
|Erik Schamberger||10/10||1230 days||4.74||5%|
|Christian Tattum||10/10||1230 days||4.74||5%|
|Jan Kerkhof||10/10||1261 days||4.68||5%|
|Julie Roark||10/10||1320 days||4.56||5%|
|Jo Corbett||10/10||1320 days||4.56||5%|
|laure reva||10/10||1320 days||4.56||5%|
|Chris Guy||10/10||1320 days||4.56||5%|
|Daan Terra||10/10||1351 days||4.5||5%|
|Jared Tyler||10/10||1504 days||4.2||4%|
|Robin Stamm||10/10||1620 days||3.97||4%|
|Pauline Misset||10/10||1626 days||3.96||4%|
|Adrienne Hoet||9/10||1629 days||3.95||4%|
|David Stoddard||10/10||1655 days||3.9||4%|
|Jules and Rudy Boonen||10/10||1655 days||3.9||4%|
|Thom McNatt||10/10||1686 days||3.84||4%|
|Debbi O'Sullivan||10/10||1961 days||3.31||3%|
|Mikel Acedo||10/10||2051 days||3.13||3%|
|A J||10/10||2326 days||2.59||3%|
|Bridget Riley||10/10||2357 days||2.53||3%|
|Stef Versluis||10/10||2447 days||2.35||2%|
|Renee Johnson||10/10||2447 days||2.35||2%|
|Gemma Root||10/10||2691 days||1.88||2%|
|toby barach||10/10||2691 days||1.88||2%|
|Stefan Martin||10/10||2750 days||1.76||2%|
|Chris D'Amico||10/10||2750 days||1.76||2%|
|Clare Cade||10/10||3098 days||1.08||1%|
|Carolina Dalmazzo||10/10||3999 days||0.0||0%|
|Fred Highsmith||8/10||4882 days||0.0||0%|
Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.
A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Canyonz experience has plenty of reviews and does not meet the criteria for any adjustment.
There may be an adjustment if this experience hasn't received any reviews within the last 115 days. However the Canyonz experience does not meet the criteria for any adjustment.
In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.
The Canyonz experience has been adjusted for 36 days. Adjustments are according to the following table.
The final ranking score once adjustments and rounding has been applied. This value is cached and recalculated each day. Therefore it may not be precisely accurate based on the other values presented.
If you have any questions or comments about our ranking score calculation please get in touch at email@example.com.