Ranking Score Explained

Hi there, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.

The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!

We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?

Below you'll find details around some of the important factors that went into calculating the ranking score for Canyonz.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.

Nick Morrison's avatar

Nick Morrison

Rankers owner

Canyonz

Valid Reviews

50 Valid Reviews

The Canyonz experience has a total of 51 reviews. There are 50 valid reviews that are included when calculating the ranking score and 1 invalid review that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.

Below is the distribution of ratings for the 50 valid reviews:

Rating Count Percentage
10/10 40
80%
9/10 8
16%
8/10 2
4%
7/10 0
0%
6/10 0
0%
5/10 0
0%
4/10 0
0%
3/10 0
0%
2/10 0
0%
1/10 0
0%

97.60% Average

The raw data average (mean) for all the Canyonz valid reviews is 97.60% and is based on 50 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.

Face-to-Face Reviews

12 Face-to-Face Reviews

The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.

More about face-to-face reviews

Within the 50 valid reviews, the experience has 12 face-to-face reviews collected during interviews by our team.

Below is the distribution of ratings for the 12 face-to-face reviews:

Rating Count Percentage
10/10 6
50%
9/10 5
42%
8/10 1
8%
7/10 0
0%
6/10 0
0%
5/10 0
0%
4/10 0
0%
3/10 0
0%
2/10 0
0%
1/10 0
0%

94.17% Average

The raw data average (mean) for all the Canyonz face-to-face reviews is 94.17% and is based on 12 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.

Weighted Average

99.67%

Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.

Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.

Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.

Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.

Reviewer Rating Age Face-to-Face Weight Relative Weight
Ivana 10/10 236 days 91.17 100%
Laura 10/10 236 days 91.17 100%
kmh0369 10/10 295 days 86.21 95%
Yasmine van Wijngaarden 10/10 295 days 86.21 95%
Stanley Leonard 10/10 356 days 79.92 88%
Paul Hoefer 10/10 509 days 58.95 64%
Erik Schamberger 10/10 570 days 48.68 53%
Christian Tattum 10/10 570 days 48.68 53%
Jan Kerkhof 10/10 601 days 43.67 47%
Julie Roark 10/10 660 days 34.99 38%
Jo Corbett 10/10 660 days 34.99 38%
laure reva 10/10 660 days 34.99 38%
Chris Guy 10/10 660 days 34.99 38%
Daan Terra 10/10 691 days 30.86 33%
Jared Tyler 10/10 844 days 14.98 16%
Robin Stamm 10/10 960 days true 9.47 10%
Pauline Misset 10/10 966 days 7.64 8%
Adrienne Hoet 9/10 969 days true 9.02 9%
David Stoddard 10/10 995 days 6.58 6%
Jules and Rudy Boonen 10/10 995 days 6.58 6%
Thom McNatt 10/10 1026 days 5.75 5%
Debbi O'Sullivan 10/10 1301 days 4.72 4%
Mikel Acedo 10/10 1391 days 4.59 4%
A J 10/10 1666 days 4.22 4%
Bridget Riley 10/10 1697 days 4.18 4%
Stef Versluis 10/10 1787 days 4.05 4%
Renee Johnson 10/10 1787 days 4.05 4%
Gemma Root 10/10 2031 days 3.72 3%
toby barach 10/10 2031 days 3.72 3%
Neil_T 10/10 2062 days 3.68 3%
Sugar 10/10 2090 days 3.64 3%
Stefan Martin 10/10 2090 days 3.64 3%
Chris D'Amico 10/10 2090 days 3.64 3%
rachelg 9/10 2152 days 3.55 3%
DylanM 10/10 2152 days 3.55 3%
Malena 9/10 2427 days 3.18 3%
Clare Cade 10/10 2438 days true 3.79 3%
GenH 9/10 2762 days 2.72 2%
PerspirationJournal 8/10 2944 days 2.47 2%
AliB 10/10 3300 days true 2.38 2%
Carolina Dalmazzo 10/10 3339 days 1.93 1%
henka 10/10 3523 days 1.67 1%
Philipp 9/10 3557 days true 1.95 1%
Jasmine 10/10 3558 days true 1.95 1%
Sarah 10/10 3558 days true 1.95 1%
Barbara 9/10 3564 days true 1.94 1%
Jess 9/10 3618 days true 1.85 1%
Tim 10/10 3622 days true 1.85 1%
Stef 9/10 4202 days true 0.89 0%
Fred Highsmith 8/10 4222 days true 0.86 0%

Adjustments

Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.

Sample Size Adjustment

No Adjustment

A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Canyonz experience has plenty of reviews and does not meet the criteria for any adjustment.

Recent Reviews Adjustment

-4.24% Adjustment

There may be an adjustment if an experience hasn't received any reviews within the last 60 days. However the Canyonz experience does not meet the criteria for any adjustment.

In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 364 days.

The Canyonz experience has been adjusted for 212 days. Adjustments are according to the following table.

Days Adjustment
209 -4.18%
210 -4.20%
211 -4.22%
212 -4.24%
213 -4.26%
214 -4.28%
215 -4.30%

Final Ranking Score

95%

The final ranking score once adjustments and rounding has been applied. This value is cached and recalculated each day. Therefore it may not be precisely accurate based on the other values presented.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz.