Ranking Score Explained

G'day, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.

The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!

We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?

Below you'll find details around some of the important factors that went into calculating the ranking score for Moeraki Village Holiday Park.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.

Cymen Crick's avatar

Cymen Crick

Rankers Owner

Moeraki Village Holiday Park

Valid Reviews

70 Valid Reviews

The Moeraki Village Holiday Park experience has a total of 72 reviews. There are 70 valid reviews that are included when calculating the ranking score and 2 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.

Below is the distribution of ratings for the 70 valid reviews:

Rating Count Percentage
10/10 21
30%
9/10 23
33%
8/10 13
19%
7/10 11
16%
6/10 1
1%
5/10 0
0%
4/10 1
1%
3/10 0
0%
2/10 0
0%
1/10 0
0%

86.86% Average

The raw data average (mean) for all the Moeraki Village Holiday Park valid reviews is 86.86% and is based on 70 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.

Face-to-Face Reviews

18 Face-to-Face Reviews

The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.

More about face-to-face reviews

Within the 70 valid reviews, the experience has 18 face-to-face reviews collected during interviews by our team.

Below is the distribution of ratings for the 18 face-to-face reviews:

Rating Count Percentage
10/10 7
39%
9/10 8
44%
8/10 2
11%
7/10 1
6%
6/10 0
0%
5/10 0
0%
4/10 0
0%
3/10 0
0%
2/10 0
0%
1/10 0
0%

91.67% Average

The raw data average (mean) for all the Moeraki Village Holiday Park face-to-face reviews is 91.67% and is based on 18 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.

Weighted Average

89.72%

Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.

Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.

Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.

Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.

Reviewer Rating Age Relative Weight
Walvins 10/10 164 days 100%
BC Choi 7/10 317 days 89%
Christi 10/10 469 days 89%
Walt Drechsler 10/10 653 days 77%
Varneia 8/10 653 days 75%
Courtney Gearhart 7/10 742 days 65%
Yvonne 10/10 773 days 67%
RR 9/10 804 days 63%
Amel 10/10 804 days 64%
Joe Johnson 8/10 1595 days 8%
Jim Henderson 8/10 1595 days 8%
Anna Swain 9/10 1717 days 5%
Just a guy 10/10 1809 days 5%
M&P 9/10 1838 days 5%
Cath 10/10 1869 days 5%
Steff 10/10 1900 days 5%
Ryan 10/10 1930 days 5%
Sue W 9/10 1930 days 5%
Philip 9/10 1991 days 4%
Jenna 9/10 2053 days 4%
Gay Hamilton 10/10 2083 days 4%
Maryline 9/10 2144 days 4%
Andrew 7/10 2203 days 4%
Mike Fricker 9/10 2326 days 4%
Hannah 7/10 2540 days 3%
Brigham Edgar 9/10 2612 days 3%
Debbie Lesurf 9/10 2619 days 3%
Michelle Rice 10/10 2715 days 3%
Jane 9/10 2815 days 3%
Belinda Clarke 8/10 2878 days 3%
Walter Neff 9/10 2933 days 3%
Murray Spiers 9/10 3060 days 2%
Rosanne van Dooren 7/10 3076 days 2%
Mike Hancock 7/10 3183 days 2%
Wayne Jeskie 7/10 3219 days 2%
Volker Stroenisch 9/10 3298 days 2%
Annabelle deMontignie 8/10 3483 days 1%
Yann Le Gac 4/10 3575 days 1%
Sally Smith 8/10 3575 days 1%
Mike Merrick 7/10 3634 days 1%
Thomas Blom 6/10 3664 days 1%
Hol. M. 8/10 3695 days 1%
Robert Warner 10/10 3695 days 1%
Matthias Thorn 8/10 3695 days 1%
Joanna du Toit 7/10 3726 days 1%
catherine welsh 7/10 4060 days 0%
FlyingKiwiGirl 8/10 4121 days 0%
Helen King 10/10 4182 days 0%
I & K Urquhart 8/10 4213 days 0%
Andrea Wollmann 10/10 4443 days 0%
S & J McDonald 7/10 4741 days 0%
Melanie Mathiak 10/10 4743 days 0%
Inge Davbbert 10/10 4743 days 0%
Butz 9/10 4746 days 0%
Robert McIlraith 10/10 4746 days 0%
Gerhard 9/10 4758 days 0%
Balonno 10/10 4791 days 1%
jule 8/10 4852 days 1%
henriket 9/10 5091 days 0%
Grant 9/10 5383 days 0%
Baumgarten 10/10 5398 days 0%
jbchandler 9/10 5401 days 1%
Victoria Slater 9/10 5436 days 0%
Tony B 9/10 5443 days 0%
David Morton 8/10 5464 days 0%
Horst 9/10 5465 days 0%
Barry Sutcliffe 9/10 5520 days 0%
Raewyn 10/10 5793 days 0%
mikestep 8/10 5796 days 0%
familytravellers 10/10 5808 days 0%

Adjustments

Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.

Sample Size Adjustment

No Adjustment

A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Moeraki Village Holiday Park experience has plenty of reviews and does not meet the criteria for any adjustment.

Recent Reviews Adjustment

-2.68% Adjustment

There may be an adjustment if this experience hasn't received any reviews within the last 52 days. However the Moeraki Village Holiday Park experience does not meet the criteria for any adjustment.

In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.

The Moeraki Village Holiday Park experience has been adjusted for 129 days. Adjustments are according to the following table.

Days Adjustment
126 -2.62%
127 -2.64%
128 -2.66%
129 -2.68%
130 -2.70%
131 -2.72%
132 -2.74%

Balancing Adjustment

1.45% Adjustment

Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.

You won't be surprised to learn that disgruntled customers are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.

We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.

Final Ranking Score

89%

The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.