Ranking Score Explained

Hi there, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.

The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!

We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?

Below you'll find details around some of the important factors that went into calculating the ranking score for Geraldine TOP 10 Holiday Park.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.

Nick Morrison's avatar

Nick Morrison

Rankers owner

Geraldine TOP 10 Holiday Park

Valid Reviews

68 Valid Reviews

The Geraldine TOP 10 Holiday Park experience has a total of 68 valid reviews. There are no invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.

Below is the distribution of ratings for the 68 valid reviews:

Rating Count Percentage
10/10 22
32%
9/10 21
31%
8/10 18
26%
7/10 6
9%
6/10 0
0%
5/10 1
1%
4/10 0
0%
3/10 0
0%
2/10 0
0%
1/10 0
0%

88.24% Average

The raw data average (mean) for all the Geraldine TOP 10 Holiday Park valid reviews is 88.24% and is based on 68 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.

Face-to-Face Reviews

19 Face-to-Face Reviews

The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.

More about face-to-face reviews

Within the 68 valid reviews, the experience has 19 face-to-face reviews collected during interviews by our team.

Below is the distribution of ratings for the 19 face-to-face reviews:

Rating Count Percentage
10/10 2
11%
9/10 6
32%
8/10 11
58%
7/10 0
0%
6/10 0
0%
5/10 0
0%
4/10 0
0%
3/10 0
0%
2/10 0
0%
1/10 0
0%

85.26% Average

The raw data average (mean) for all the Geraldine TOP 10 Holiday Park face-to-face reviews is 85.26% and is based on 19 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.

Weighted Average

93.83%

Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.

Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.

Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.

Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.

Reviewer Rating Age Face-to-Face Weight Relative Weight
Caro 10/10 58 days 99.47 100%
Richard K 10/10 120 days 97.72 98%
justin smith 10/10 242 days 90.72 91%
Clare & Gerry 10/10 395 days 75.28 76%
Pedro 8/10 423 days 68.06 68%
RKNZ 10/10 546 days 52.76 53%
Cynthia 9/10 546 days 52.76 53%
helen reeve 9/10 546 days 52.76 53%
Roger 10/10 607 days 42.74 43%
Esther 7/10 668 days 30.84 31%
brian biggs 10/10 788 days 19.93 20%
Vanessa Stubbs 7/10 937 days 8.15 8%
Isabel See 7/10 971 days 6.77 7%
Brooke Cooper 10/10 971 days 7.44 7%
Anja Röhrich 10/10 1085 days 5.02 5%
Janet Pentelow 10/10 1086 days 5.01 5%
Adam Yates 9/10 1087 days 5.01 5%
Peter Schurke 10/10 1118 days 4.95 5%
Fabio Flepp 10/10 1131 days 4.93 5%
Alan Brown 8/10 1183 days 4.59 5%
Andy Partridge 10/10 1217 days 4.76 5%
Shelly Stanchuk 10/10 1244 days 4.71 5%
Kathy Hart 8/10 1428 days 4.13 4%
Joanna du Toit 9/10 1428 days 4.35 4%
Pamela Hoffman 8/10 1451 days 4.09 4%
Grant 9/10 1479 days 4.25 4%
Diana Worwood 10/10 1486 days 4.23 4%
Paul Smith 10/10 1498 days 4.21 4%
John Jones 9/10 1541 days 4.13 4%
David From Switzerland 8/10 1560 days 3.89 4%
Hya@nztrip 7/10 1580 days 3.69 4%
Teresa Noble 9/10 1610 days 3.99 4%
Anita and Wilbur 9/10 1684 days 3.85 4%
AusCampa 10/10 1794 days 3.63 4%
Andrew Cruickshank 9/10 1855 days 3.51 4%
John Drake 9/10 1871 days 3.48 4%
Nell Hearle 10/10 1885 days 3.45 3%
misstassie 9/10 1914 days 3.4 3%
Brita Topp 7/10 2221 days 2.54 3%
Monique Monique 7/10 2249 days 2.49 3%
David Spindler 8/10 2249 days 2.6 3%
Helene & Peter 8/10 2341 days 2.43 2%
Helen King 5/10 2402 days 1.98 2%
Ron Stenhouse 9/10 2555 days true 2.14 2%
Elizabeth Stenhouse 9/10 2555 days true 2.14 2%
Wertra 9/10 2659 days true 1.94 2%
Gail Bennie 8/10 2676 days true 1.81 2%
ablac016 10/10 2890 days 1.49 1%
pacemannz 9/10 2890 days 1.49 1%
Paul Smith 8/10 2972 days true 1.26 1%
D R Valentine 10/10 2974 days true 1.32 1%
rgoodwi3 10/10 3225 days 0.83 1%
cassie 9/10 3286 days 0.71 1%
Sandra Milch 10/10 3301 days true 0.68 1%
Maike 9/10 3305 days true 0.68 1%
Kauzta 8/10 3305 days true 0.64 1%
Tony & Marina Greenaway 8/10 3310 days true 0.63 1%
Harry Hammond 8/10 3310 days true 0.63 1%
Hoog Antink 9/10 3311 days true 0.66 1%
Bryan Higgins 8/10 3315 days true 0.62 1%
Paul Smith 8/10 3323 days true 0.61 1%
Rian Bach 8/10 3323 days true 0.61 1%
Friedli Manuela 9/10 3340 days true 0.61 1%
Mikeminch 9/10 3437 days 0.42 0%
Ralston 9/10 3468 days 0.36 0%
Ronny 8/10 3696 days true 0.0 0%
Jennifer Templeton 8/10 3727 days true 0.0 0%
SimonR 8/10 4050 days true 0.0 0%

Adjustments

Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.

Sample Size Adjustment

No Adjustment

A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Geraldine TOP 10 Holiday Park experience has plenty of reviews and does not meet the criteria for any adjustment.

Recent Reviews Adjustment

-0.92% Adjustment

There may be an adjustment if an experience hasn't received any reviews within the last 60 days. However the Geraldine TOP 10 Holiday Park experience does not meet the criteria for any adjustment.

In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 199 days.

The Geraldine TOP 10 Holiday Park experience has been adjusted for 46 days. Adjustments are according to the following table.

Days Adjustment
43 -0.86%
44 -0.88%
45 -0.90%
46 -0.92%
47 -0.94%
48 -0.96%
49 -0.98%

Final Ranking Score

93%

The final ranking score once adjustments and rounding has been applied. This value is cached and recalculated each day. Therefore it may not be precisely accurate based on the other values presented.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz.