Ranking Score Explained

Hi there, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.

The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!

We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?

Below you'll find details around some of the important factors that went into calculating the ranking score for Geraldine TOP 10 Holiday Park.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.

Nick Morrison's avatar

Nick Morrison

Rankers owner

Geraldine TOP 10 Holiday Park

Valid Reviews

71 Valid Reviews

The Geraldine TOP 10 Holiday Park experience has a total of 71 valid reviews. There are no invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.

Below is the distribution of ratings for the 71 valid reviews:

Rating Count Percentage
10/10 24
34%
9/10 22
31%
8/10 18
25%
7/10 6
8%
6/10 0
0%
5/10 1
1%
4/10 0
0%
3/10 0
0%
2/10 0
0%
1/10 0
0%

88.59% Average

The raw data average (mean) for all the Geraldine TOP 10 Holiday Park valid reviews is 88.59% and is based on 71 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.

Face-to-Face Reviews

19 Face-to-Face Reviews

The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.

More about face-to-face reviews

Within the 71 valid reviews, the experience has 19 face-to-face reviews collected during interviews by our team.

Below is the distribution of ratings for the 19 face-to-face reviews:

Rating Count Percentage
10/10 2
11%
9/10 6
32%
8/10 11
58%
7/10 0
0%
6/10 0
0%
5/10 0
0%
4/10 0
0%
3/10 0
0%
2/10 0
0%
1/10 0
0%

85.26% Average

The raw data average (mean) for all the Geraldine TOP 10 Holiday Park face-to-face reviews is 85.26% and is based on 19 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.

Weighted Average

95.02%

Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.

Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.

Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.

Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.

Reviewer Rating Age Relative Weight
Dr.A 10/10 237 days 100%
Felix 9/10 296 days 95%
Jim Henderson 10/10 388 days 84%
Caro 10/10 631 days 43%
Richard K 10/10 693 days 33%
justin smith 10/10 815 days 19%
Clare & Gerry 10/10 968 days 8%
Pedro 8/10 996 days 7%
RKNZ 10/10 1119 days 5%
Cynthia 9/10 1119 days 5%
helen reeve 9/10 1119 days 5%
Roger 10/10 1180 days 5%
Esther 7/10 1241 days 5%
brian biggs 10/10 1361 days 5%
Vanessa Stubbs 7/10 1510 days 4%
Isabel See 7/10 1544 days 4%
Brooke Cooper 10/10 1544 days 4%
Anja Röhrich 10/10 1658 days 4%
Janet Pentelow 10/10 1659 days 4%
Adam Yates 9/10 1660 days 4%
Peter Schurke 10/10 1691 days 4%
Fabio Flepp 10/10 1704 days 4%
Alan Brown 8/10 1756 days 4%
Andy Partridge 10/10 1790 days 4%
Shelly Stanchuk 10/10 1817 days 4%
Kathy Hart 8/10 2001 days 3%
Joanna du Toit 9/10 2001 days 3%
Pamela Hoffman 8/10 2024 days 3%
Grant 9/10 2052 days 3%
Diana Worwood 10/10 2059 days 3%
Paul Smith 10/10 2071 days 3%
John Jones 9/10 2114 days 3%
David From Switzerland 8/10 2133 days 3%
Hya@nztrip 7/10 2153 days 3%
Teresa Noble 9/10 2183 days 3%
Anita and Wilbur 9/10 2257 days 3%
AusCampa 10/10 2367 days 3%
Andrew Cruickshank 9/10 2428 days 2%
John Drake 9/10 2444 days 2%
Nell Hearle 10/10 2458 days 2%
misstassie 9/10 2487 days 2%
Brita Topp 7/10 2794 days 1%
Monique Monique 7/10 2822 days 1%
David Spindler 8/10 2822 days 1%
Helene & Peter 8/10 2914 days 1%
Helen King 5/10 2975 days 1%
Ron Stenhouse 9/10 3128 days 1%
Elizabeth Stenhouse 9/10 3128 days 1%
Wertra 9/10 3232 days 1%
Gail Bennie 8/10 3249 days 0%
ablac016 10/10 3463 days 0%
pacemannz 9/10 3463 days 0%
Paul Smith 8/10 3545 days 0%
D R Valentine 10/10 3547 days 0%
rgoodwi3 10/10 3798 days 1%
cassie 9/10 3859 days 1%
Sandra Milch 10/10 3874 days 1%
Maike 9/10 3878 days 1%
Kauzta 8/10 3878 days 1%
Tony & Marina Greenaway 8/10 3883 days 1%
Harry Hammond 8/10 3883 days 1%
Hoog Antink 9/10 3884 days 1%
Bryan Higgins 8/10 3888 days 1%
Paul Smith 8/10 3896 days 1%
Rian Bach 8/10 3896 days 1%
Friedli Manuela 9/10 3913 days 1%
Mikeminch 9/10 4010 days 1%
Ralston 9/10 4041 days 1%
Ronny 8/10 4269 days 1%
Jennifer Templeton 8/10 4300 days 1%
SimonR 8/10 4623 days 1%

Adjustments

Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.

Sample Size Adjustment

No Adjustment

A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Geraldine TOP 10 Holiday Park experience has plenty of reviews and does not meet the criteria for any adjustment.

Recent Reviews Adjustment

-3.73% Adjustment

There may be an adjustment if this experience hasn't received any reviews within the last 54 days. However the Geraldine TOP 10 Holiday Park experience does not meet the criteria for any adjustment.

In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.

The Geraldine TOP 10 Holiday Park experience has been adjusted for 200 days. Adjustments are according to the following table.

Days Adjustment
197 -3.67%
198 -3.69%
199 -3.71%
200 -3.73%
201 -3.75%
202 -3.77%
203 -3.78%

Final Ranking Score

91%

The final ranking score once adjustments and rounding has been applied. This value is cached and recalculated each day. Therefore it may not be precisely accurate based on the other values presented.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz.