G'day, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Okains Bay Camping Ground.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Okains Bay Camping Ground
Valid Reviews
71 Valid Reviews
The Okains Bay Camping Ground experience has a total of 73 reviews. There are 71 valid reviews that are included when calculating the ranking score and 2 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 71 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 23 |
|
32% |
| 9/10 | 22 |
|
31% |
| 8/10 | 16 |
|
23% |
| 7/10 | 6 |
|
8% |
| 6/10 | 2 |
|
3% |
| 5/10 | 1 |
|
1% |
| 4/10 | 0 |
|
0% |
| 3/10 | 1 |
|
1% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
87.04% Average
The raw data average (mean) for all the Okains Bay Camping Ground valid reviews is 87.04% and is based on 71 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
21 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 71 valid reviews, the experience has 21 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 21 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 8 |
|
38% |
| 9/10 | 5 |
|
24% |
| 8/10 | 5 |
|
24% |
| 7/10 | 2 |
|
10% |
| 6/10 | 1 |
|
5% |
| 5/10 | 0 |
|
0% |
| 4/10 | 0 |
|
0% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
88.10% Average
The raw data average (mean) for all the Okains Bay Camping Ground face-to-face reviews is 88.10% and is based on 21 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
95.54%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Clement | 10/10 | 38 days | 100% |
| Mireille & Philippe | 10/10 | 100 days | 100% |
| Annie | 10/10 | 403 days | 91% |
| Danielle | 10/10 | 403 days | 91% |
| Jan | 10/10 | 403 days | 91% |
| Adam | 10/10 | 434 days | 89% |
| Stu | 9/10 | 556 days | 82% |
| Sophiawoollett@aol.com | 10/10 | 769 days | 66% |
| Ian Garcia | 8/10 | 769 days | 65% |
| Anna-Maria Covich | 10/10 | 800 days | 64% |
| Fynn | 10/10 | 831 days | 61% |
| Niff | 8/10 | 1106 days | 34% |
| Josh | 9/10 | 1106 days | 34% |
| Mary | 9/10 | 1134 days | 32% |
| Meghan | 10/10 | 1165 days | 30% |
| Marjan | 9/10 | 1287 days | 21% |
| Renee & Dean | 8/10 | 1471 days | 12% |
| Nickimay | 5/10 | 2140 days | 3% |
| Pierre-Yves | 8/10 | 2230 days | 4% |
| Anneke | 9/10 | 2230 days | 4% |
| Danielle Snooks | 10/10 | 2353 days | 4% |
| TP&MM | 8/10 | 2567 days | 3% |
| Samantha H. | 3/10 | 2657 days | 2% |
| Hanna | 9/10 | 2657 days | 3% |
| Anwang | 9/10 | 2687 days | 3% |
| Hanneke van Dijk | 9/10 | 2965 days | 2% |
| Paul and Paula | 9/10 | 3012 days | 3% |
| Jan Hiltermann | 9/10 | 3015 days | 3% |
| Stefan Hohmann | 8/10 | 3024 days | 3% |
| Mick Williams | 10/10 | 3352 days | 2% |
| Martin Taylor | 9/10 | 3355 days | 2% |
| Hamish | 8/10 | 3356 days | 2% |
| Leonie Westerhot | 9/10 | 3373 days | 2% |
| Braum Westhof | 10/10 | 3373 days | 2% |
| James Jackson | 10/10 | 3419 days | 2% |
| Malou Wager | 9/10 | 3631 days | 1% |
| Sean Stevens | 10/10 | 3663 days | 1% |
| Ann-Catherine Deblon | 7/10 | 3664 days | 1% |
| Berenike Wissinger | 9/10 | 3672 days | 1% |
| Phillippa McLernon | 9/10 | 3689 days | 1% |
| Lisa Conradie | 8/10 | 3691 days | 1% |
| Sarah Gurney | 9/10 | 3748 days | 1% |
| Falk Hofmann | 9/10 | 3777 days | 1% |
| Sally Smith | 8/10 | 3967 days | 1% |
| Vanessa | 7/10 | 4018 days | 1% |
| Robert Warner | 8/10 | 4056 days | 1% |
| Oliver Herdsman | 7/10 | 4098 days | 0% |
| Kati McLean | 10/10 | 4118 days | 0% |
| Tom Guthknecht | 6/10 | 4356 days | 0% |
| Andreas Mouteiro | 8/10 | 4371 days | 0% |
| Andrew Young | 8/10 | 4421 days | 1% |
| Julia Kallenbach | 10/10 | 4438 days | 1% |
| Marc Schnelanburger | 8/10 | 4445 days | 1% |
| J Weston | 6/10 | 4452 days | 1% |
| Simon Wagner | 7/10 | 4483 days | 1% |
| Jonathan | 7/10 | 4544 days | 1% |
| Neil Beckett | 9/10 | 4727 days | 1% |
| Clarissa Hanck | 10/10 | 4733 days | 1% |
| Marla Fogh | 7/10 | 4741 days | 1% |
| Alice Berg | 10/10 | 4751 days | 1% |
| Ian Rutherfurd | 9/10 | 4817 days | 1% |
| Natalie Nubler | 10/10 | 4840 days | 1% |
| Karsten Meyer | 9/10 | 4863 days | 1% |
| Christina Bruellhardt | 10/10 | 5105 days | 1% |
| Larry Curtiss | 9/10 | 5120 days | 1% |
| Mariette Salden | 8/10 | 5462 days | 1% |
| Kasten | 10/10 | 5491 days | 1% |
| Jan Kuenzel | 8/10 | 5860 days | 1% |
| Annette Schmitt | 8/10 | 5876 days | 1% |
| DavidHilton | 9/10 | 6208 days | 1% |
| Gillian | 10/10 | 6208 days | 1% |
Adjustments
Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.
Sample Size Adjustment
No Adjustment
A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Okains Bay Camping Ground experience has plenty of reviews and does not meet the criteria for any adjustment.
Recent Reviews Adjustment
-0.62% Adjustment
There may be an adjustment if this experience hasn't received any reviews within the last 57 days. However the Okains Bay Camping Ground experience does not meet the criteria for any adjustment.
In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.
The Okains Bay Camping Ground experience has been adjusted for 31 days. Adjustments are according to the following table.
| Days | Adjustment |
|---|---|
| … | … |
| 28 | -0.56% |
| 29 | -0.58% |
| 30 | -0.60% |
| 31 | -0.62% |
| 32 | -0.64% |
| 33 | -0.67% |
| 34 | -0.69% |
| … | … |
Balancing Adjustment
0.44% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled customers are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Final Ranking Score
95%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.