Kia ora, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Kaikoura TOP 10 Holiday Park.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Kaikoura TOP 10 Holiday Park
Valid Reviews
207 Valid Reviews
The Kaikoura TOP 10 Holiday Park experience has a total of 211 reviews. There are 207 valid reviews that are included when calculating the ranking score and 4 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 207 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 22 |
|
11% |
| 9/10 | 47 |
|
23% |
| 8/10 | 61 |
|
29% |
| 7/10 | 40 |
|
19% |
| 6/10 | 18 |
|
9% |
| 5/10 | 10 |
|
5% |
| 4/10 | 4 |
|
2% |
| 3/10 | 4 |
|
2% |
| 2/10 | 0 |
|
0% |
| 1/10 | 1 |
|
0% |
77.20% Average
The raw data average (mean) for all the Kaikoura TOP 10 Holiday Park valid reviews is 77.20% and is based on 207 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
154 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 207 valid reviews, the experience has 154 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 154 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 14 |
|
9% |
| 9/10 | 32 |
|
21% |
| 8/10 | 46 |
|
30% |
| 7/10 | 33 |
|
21% |
| 6/10 | 15 |
|
10% |
| 5/10 | 6 |
|
4% |
| 4/10 | 4 |
|
3% |
| 3/10 | 4 |
|
3% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
76.30% Average
The raw data average (mean) for all the Kaikoura TOP 10 Holiday Park face-to-face reviews is 76.30% and is based on 154 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
82.23%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Annie | 10/10 | 357 days | 100% |
| Fabienne | 8/10 | 694 days | 77% |
| Trui Waalwijk | 5/10 | 1088 days | 30% |
| Melanie Stewart | 9/10 | 1272 days | 24% |
| Oonagh | 7/10 | 1484 days | 12% |
| Tim | 9/10 | 1759 days | 6% |
| Hakan | 7/10 | 1818 days | 5% |
| Maria | 5/10 | 2155 days | 4% |
| Tanja & Sven | 10/10 | 2215 days | 5% |
| Charlotte | 10/10 | 2429 days | 4% |
| Kate | 9/10 | 2460 days | 4% |
| Ismay Fabre | 9/10 | 2521 days | 4% |
| Liz | 9/10 | 2521 days | 4% |
| Shane | 5/10 | 2611 days | 3% |
| Juraj | 10/10 | 2611 days | 4% |
| Fer&And | 8/10 | 2733 days | 3% |
| Christina | 6/10 | 2825 days | 3% |
| Clobby | 6/10 | 2886 days | 3% |
| Shira LA | 8/10 | 2914 days | 3% |
| Paul and Paula | 9/10 | 2971 days | 3% |
| Michael Talbot | 7/10 | 3011 days | 3% |
| Benjamin Yang | 9/10 | 3036 days | 3% |
| Paul Liboi | 10/10 | 3246 days | 2% |
| Alan Brown | 8/10 | 3278 days | 2% |
| Ashley | 9/10 | 3411 days | 2% |
| Phillippa McLernon | 9/10 | 3638 days | 2% |
| Petr Svobodnik | 1/10 | 3669 days | 1% |
| Singapore Sling | 8/10 | 3706 days | 1% |
| Melissa Darlington | 8/10 | 3750 days | 1% |
| Jan mentink | 8/10 | 3828 days | 1% |
| Fabien Metro | 8/10 | 3833 days | 1% |
| Nick Rowe | 9/10 | 3835 days | 1% |
| John Drake | 8/10 | 3997 days | 1% |
| holidaymad from Solihull | 7/10 | 4040 days | 1% |
| tschavalon | 8/10 | 4132 days | 1% |
| Mike Fricker | 8/10 | 4316 days | 0% |
| Chris Handley | 10/10 | 4343 days | 0% |
| Joanna Mulcahy | 10/10 | 4344 days | 0% |
| Crousse | 7/10 | 4347 days | 0% |
| Jan Majerus | 9/10 | 4360 days | 0% |
| Kiernan Matthew | 7/10 | 4374 days | 0% |
| Ted Cole | 7/10 | 4375 days | 0% |
| Sue Eastwood | 5/10 | 4375 days | 0% |
| Davina Teo | 6/10 | 4382 days | 1% |
| Nigel | 10/10 | 4382 days | 1% |
| Monique Browne | 10/10 | 4408 days | 1% |
| ozelmer | 8/10 | 4528 days | 1% |
| Tony Graham | 7/10 | 4651 days | 1% |
| Neil Beckett | 9/10 | 4681 days | 1% |
| Sophie Spady | 7/10 | 4698 days | 1% |
| Christofer Tonn | 6/10 | 4698 days | 1% |
| Michael Nolan | 9/10 | 4712 days | 1% |
| Jim Woodruff | 9/10 | 4740 days | 1% |
| GARRYBLOWER | 10/10 | 4771 days | 1% |
| Rob | 8/10 | 4788 days | 1% |
| Brian Howe | 10/10 | 4795 days | 1% |
| Stephanie Levepue | 8/10 | 4806 days | 1% |
| Reijans | 8/10 | 4808 days | 1% |
| Rolf Zwahlen | 9/10 | 4809 days | 1% |
| Erik Funk | 8/10 | 4809 days | 1% |
| Steve and Therese Dunne | 9/10 | 4814 days | 1% |
| Ton Franke | 8/10 | 4818 days | 1% |
| sueadegizmo | 8/10 | 4985 days | 1% |
| Birds Tubbs | 8/10 | 5062 days | 1% |
| Toby Clark | 9/10 | 5069 days | 1% |
| Robert Steendijk | 7/10 | 5072 days | 1% |
| Denise & Maciej Holzer | 5/10 | 5081 days | 1% |
| Brasier | 9/10 | 5083 days | 1% |
| Josef | 7/10 | 5087 days | 1% |
| Michael & Janet | 8/10 | 5087 days | 1% |
| Seiler | 9/10 | 5087 days | 1% |
| Rebecca Richardson | 8/10 | 5088 days | 1% |
| Andrew Powell | 8/10 | 5088 days | 1% |
| Orlando | 8/10 | 5089 days | 1% |
| Gerhard Schoenmeubeck | 7/10 | 5089 days | 1% |
| Astrid Boon | 6/10 | 5091 days | 1% |
| Jim Delacruz | 6/10 | 5092 days | 1% |
| Janse | 3/10 | 5093 days | 1% |
| Peter Holt | 7/10 | 5094 days | 1% |
| Jonathan Philp | 8/10 | 5098 days | 1% |
| Frank Krivauek | 6/10 | 5100 days | 1% |
| Alison Rosser | 6/10 | 5100 days | 1% |
| Devon Urlacher | 9/10 | 5100 days | 1% |
| Kurt & Noemi Buhler | 7/10 | 5101 days | 1% |
| David Blundell | 4/10 | 5101 days | 1% |
| Hugo ten Brink | 8/10 | 5104 days | 1% |
| Katie K | 10/10 | 5115 days | 1% |
| Balonno | 6/10 | 5137 days | 1% |
| CMJ | 9/10 | 5137 days | 1% |
| Tobias Forst | 8/10 | 5169 days | 1% |
| Kai | 8/10 | 5174 days | 1% |
| Marc & Pauline | 8/10 | 5174 days | 1% |
| Eveline Mestrom | 6/10 | 5188 days | 1% |
| Tamara | 7/10 | 5198 days | 1% |
| Edward Marhi | 9/10 | 5409 days | 1% |
| Ken Jones | 7/10 | 5418 days | 1% |
| Jorren | 8/10 | 5421 days | 1% |
| Iain Campbell | 7/10 | 5421 days | 1% |
| Leon van Hengel | 8/10 | 5426 days | 1% |
| Werner and Rita | 9/10 | 5427 days | 1% |
| Judith | 9/10 | 5429 days | 1% |
| Charlie | 6/10 | 5429 days | 1% |
| Sue Top | 8/10 | 5430 days | 1% |
| Bill Cutler | 9/10 | 5433 days | 1% |
| Juerg & Denise Zuesli | 8/10 | 5436 days | 1% |
| Schweisshelm | 7/10 | 5437 days | 1% |
| Eddie Stevens | 8/10 | 5437 days | 1% |
| Cheryl & Ged Knight | 8/10 | 5439 days | 1% |
| Stephen Shearer | 10/10 | 5440 days | 1% |
| Hannah Roberts | 6/10 | 5440 days | 1% |
| James Hardern | 7/10 | 5440 days | 1% |
| Sue Croft | 9/10 | 5440 days | 1% |
| Cameron and Kim | 9/10 | 5442 days | 1% |
| Michael Assfalg | 5/10 | 5442 days | 1% |
| Julie Pasquignon | 8/10 | 5444 days | 1% |
| Melanie Gruber | 10/10 | 5444 days | 1% |
| Erin Dumbauld | 5/10 | 5444 days | 1% |
| Frederik Christiansen | 8/10 | 5445 days | 1% |
| Ross Salisbury | 8/10 | 5445 days | 1% |
| David Emerick | 10/10 | 5446 days | 1% |
| Plomp | 8/10 | 5447 days | 1% |
| Derek Puplett | 8/10 | 5447 days | 1% |
| Callum Sibbald | 8/10 | 5447 days | 1% |
| Gerlach | 7/10 | 5448 days | 1% |
| Hartmut Tonner | 4/10 | 5449 days | 1% |
| Josef & Christine Evers | 8/10 | 5452 days | 1% |
| Ron Pantzer | 6/10 | 5452 days | 1% |
| Richard Brijs | 9/10 | 5454 days | 1% |
| Jill Dean | 8/10 | 5458 days | 1% |
| Hartmut Vogt | 5/10 | 5459 days | 1% |
| Agata Szyler-Seildl | 9/10 | 5461 days | 1% |
| Horton Fawkes | 4/10 | 5462 days | 1% |
| Luc Marchand | 7/10 | 5463 days | 1% |
| Leontien Holster | 7/10 | 5463 days | 1% |
| Schers | 8/10 | 5464 days | 1% |
| Friedli Manuela | 10/10 | 5466 days | 1% |
| D Hoekstra | 7/10 | 5466 days | 1% |
| Mr & Mrs Winter | 7/10 | 5466 days | 1% |
| John Clarkson | 7/10 | 5469 days | 1% |
| cfc | 10/10 | 5502 days | 1% |
| wackiesttulip | 10/10 | 5563 days | 1% |
| Andrew Hammond | 8/10 | 5594 days | 1% |
| Mary Van | 8/10 | 5624 days | 1% |
| Mark Coffey | 9/10 | 5655 days | 1% |
| Jon van Hanten | 9/10 | 5733 days | 1% |
| Wal & Lynne | 8/10 | 5737 days | 1% |
| Haley & Jason | 6/10 | 5740 days | 1% |
| Amy | 9/10 | 5747 days | 1% |
| June | 10/10 | 5777 days | 1% |
| Moeller | 7/10 | 5786 days | 1% |
| Stefan Scheiterlein | 9/10 | 5790 days | 1% |
| katrina Marshall | 8/10 | 5794 days | 1% |
| Zoe Norcross | 8/10 | 5794 days | 1% |
| Einar | 8/10 | 5796 days | 1% |
| Tim Smith | 7/10 | 5799 days | 1% |
| Margo Alaska | 5/10 | 5799 days | 1% |
| A Libbis | 7/10 | 5800 days | 1% |
| P.C Kool | 9/10 | 5803 days | 1% |
| Main | 9/10 | 5809 days | 1% |
| Angela | 10/10 | 5809 days | 1% |
| Tanya Fitzgibbon | 6/10 | 5809 days | 1% |
| Zareua Boree | 6/10 | 5811 days | 1% |
| Don & Alice | 9/10 | 5812 days | 1% |
| jongejan | 8/10 | 5814 days | 1% |
| Susanne Strassmann | 8/10 | 5814 days | 1% |
| Michael | 3/10 | 5818 days | 1% |
| th schuermann | 3/10 | 5818 days | 1% |
| Ulric | 7/10 | 5830 days | 1% |
| Peter McGain | 4/10 | 5831 days | 1% |
| Gerrard Van S | 9/10 | 5835 days | 1% |
| Otto | 7/10 | 5835 days | 1% |
| Supa Simpson | 8/10 | 5841 days | 1% |
| Norbert Hainz | 6/10 | 5849 days | 1% |
| Etienne VanD | 9/10 | 5856 days | 1% |
| Astrio Gregersen | 3/10 | 5865 days | 1% |
| barts | 7/10 | 5882 days | 1% |
| janden | 10/10 | 5882 days | 1% |
| frederike | 8/10 | 5883 days | 1% |
| varenaee | 10/10 | 5883 days | 1% |
| joem | 9/10 | 5884 days | 1% |
| vivw | 8/10 | 5890 days | 1% |
| pthreadgood | 9/10 | 5896 days | 1% |
| Sandra M | 6/10 | 5900 days | 1% |
| Michelle Kraemer | 8/10 | 5905 days | 1% |
| Philip Ryott | 9/10 | 5908 days | 1% |
| Marcel Schleinkcfer | 7/10 | 5910 days | 1% |
| Primavesi | 7/10 | 5910 days | 1% |
| Wim Put | 9/10 | 5924 days | 1% |
| Cheryl | 7/10 | 5928 days | 1% |
| Susan Fielder | 8/10 | 5928 days | 1% |
| johanw | 8/10 | 6014 days | 1% |
| AndyEngland | 5/10 | 6130 days | 1% |
| JoF | 9/10 | 6130 days | 1% |
| Christian Kamm | 7/10 | 6139 days | 1% |
| Michael Maddams | 9/10 | 6140 days | 1% |
| RonB | 7/10 | 6154 days | 1% |
| LesleyR | 7/10 | 6160 days | 1% |
| JeremyE | 8/10 | 6160 days | 1% |
| LucyT | 8/10 | 6160 days | 1% |
| Francesca Sabat | 9/10 | 6164 days | 1% |
| JesusB | 8/10 | 6176 days | 1% |
| ChristopherD | 8/10 | 6176 days | 1% |
| XaviG | 9/10 | 6176 days | 1% |
| JoanneM | 7/10 | 6177 days | 1% |
| Steven | 7/10 | 6185 days | 1% |
| Franz | 9/10 | 6193 days | 1% |
| Denise | 7/10 | 6264 days | 1% |
Adjustments
Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.
Sample Size Adjustment
No Adjustment
A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Kaikoura TOP 10 Holiday Park experience has plenty of reviews and does not meet the criteria for any adjustment.
Recent Reviews Adjustment
-4.12% Adjustment
There may be an adjustment if this experience hasn't received any reviews within the last 48 days. However the Kaikoura TOP 10 Holiday Park experience does not meet the criteria for any adjustment.
In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.
The Kaikoura TOP 10 Holiday Park experience has been adjusted for 200 days. Adjustments are according to the following table.
| Days | Adjustment |
|---|---|
| … | … |
| 197 | -4.06% |
| 198 | -4.08% |
| 199 | -4.10% |
| 200 | -4.12% |
| 201 | -4.14% |
| 202 | -4.16% |
| 203 | -4.18% |
| … | … |
Balancing Adjustment
3.56% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled customers are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Final Ranking Score
82%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.