Kia ora, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Kaikoura TOP 10 Holiday Park.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Kaikoura TOP 10 Holiday Park
Valid Reviews
207 Valid Reviews
The Kaikoura TOP 10 Holiday Park experience has a total of 210 reviews. There are 207 valid reviews that are included when calculating the ranking score and 3 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 207 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 22 |
|
11% |
| 9/10 | 47 |
|
23% |
| 8/10 | 61 |
|
29% |
| 7/10 | 40 |
|
19% |
| 6/10 | 18 |
|
9% |
| 5/10 | 10 |
|
5% |
| 4/10 | 4 |
|
2% |
| 3/10 | 4 |
|
2% |
| 2/10 | 0 |
|
0% |
| 1/10 | 1 |
|
0% |
77.20% Average
The raw data average (mean) for all the Kaikoura TOP 10 Holiday Park valid reviews is 77.20% and is based on 207 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
154 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 207 valid reviews, the experience has 154 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 154 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 14 |
|
9% |
| 9/10 | 32 |
|
21% |
| 8/10 | 46 |
|
30% |
| 7/10 | 33 |
|
21% |
| 6/10 | 15 |
|
10% |
| 5/10 | 6 |
|
4% |
| 4/10 | 4 |
|
3% |
| 3/10 | 4 |
|
3% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
76.30% Average
The raw data average (mean) for all the Kaikoura TOP 10 Holiday Park face-to-face reviews is 76.30% and is based on 154 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
82.33%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Annie | 10/10 | 403 days | 100% |
| Fabienne | 8/10 | 740 days | 74% |
| Trui Waalwijk | 5/10 | 1134 days | 27% |
| Melanie Stewart | 9/10 | 1318 days | 21% |
| Oonagh | 7/10 | 1530 days | 10% |
| Tim | 9/10 | 1805 days | 5% |
| Hakan | 7/10 | 1864 days | 5% |
| Maria | 5/10 | 2201 days | 4% |
| Tanja & Sven | 10/10 | 2261 days | 5% |
| Charlotte | 10/10 | 2475 days | 4% |
| Kate | 9/10 | 2506 days | 4% |
| Ismay Fabre | 9/10 | 2567 days | 4% |
| Liz | 9/10 | 2567 days | 4% |
| Shane | 5/10 | 2657 days | 3% |
| Juraj | 10/10 | 2657 days | 4% |
| Fer&And | 8/10 | 2779 days | 3% |
| Christina | 6/10 | 2871 days | 3% |
| Clobby | 6/10 | 2932 days | 3% |
| Shira LA | 8/10 | 2960 days | 3% |
| Paul and Paula | 9/10 | 3017 days | 3% |
| Michael Talbot | 7/10 | 3057 days | 3% |
| Benjamin Yang | 9/10 | 3082 days | 3% |
| Paul Liboi | 10/10 | 3292 days | 2% |
| Alan Brown | 8/10 | 3324 days | 2% |
| Ashley | 9/10 | 3457 days | 2% |
| Phillippa McLernon | 9/10 | 3684 days | 1% |
| Petr Svobodnik | 1/10 | 3715 days | 1% |
| Singapore Sling | 8/10 | 3752 days | 1% |
| Melissa Darlington | 8/10 | 3796 days | 1% |
| Jan mentink | 8/10 | 3874 days | 1% |
| Fabien Metro | 8/10 | 3879 days | 1% |
| Nick Rowe | 9/10 | 3881 days | 1% |
| John Drake | 8/10 | 4043 days | 1% |
| holidaymad from Solihull | 7/10 | 4086 days | 1% |
| tschavalon | 8/10 | 4178 days | 0% |
| Mike Fricker | 8/10 | 4362 days | 0% |
| Chris Handley | 10/10 | 4389 days | 1% |
| Joanna Mulcahy | 10/10 | 4390 days | 1% |
| Crousse | 7/10 | 4393 days | 1% |
| Jan Majerus | 9/10 | 4406 days | 1% |
| Kiernan Matthew | 7/10 | 4420 days | 1% |
| Ted Cole | 7/10 | 4421 days | 1% |
| Sue Eastwood | 5/10 | 4421 days | 1% |
| Davina Teo | 6/10 | 4428 days | 1% |
| Nigel | 10/10 | 4428 days | 1% |
| Monique Browne | 10/10 | 4454 days | 1% |
| ozelmer | 8/10 | 4574 days | 1% |
| Tony Graham | 7/10 | 4697 days | 1% |
| Neil Beckett | 9/10 | 4727 days | 1% |
| Sophie Spady | 7/10 | 4744 days | 1% |
| Christofer Tonn | 6/10 | 4744 days | 1% |
| Michael Nolan | 9/10 | 4758 days | 1% |
| Jim Woodruff | 9/10 | 4786 days | 1% |
| GARRYBLOWER | 10/10 | 4817 days | 1% |
| Rob | 8/10 | 4834 days | 1% |
| Brian Howe | 10/10 | 4841 days | 1% |
| Stephanie Levepue | 8/10 | 4852 days | 1% |
| Reijans | 8/10 | 4854 days | 1% |
| Rolf Zwahlen | 9/10 | 4855 days | 1% |
| Erik Funk | 8/10 | 4855 days | 1% |
| Steve and Therese Dunne | 9/10 | 4860 days | 1% |
| Ton Franke | 8/10 | 4864 days | 1% |
| sueadegizmo | 8/10 | 5031 days | 1% |
| Birds Tubbs | 8/10 | 5108 days | 1% |
| Toby Clark | 9/10 | 5115 days | 1% |
| Robert Steendijk | 7/10 | 5118 days | 1% |
| Denise & Maciej Holzer | 5/10 | 5127 days | 1% |
| Brasier | 9/10 | 5129 days | 1% |
| Josef | 7/10 | 5133 days | 1% |
| Michael & Janet | 8/10 | 5133 days | 1% |
| Seiler | 9/10 | 5133 days | 1% |
| Rebecca Richardson | 8/10 | 5134 days | 1% |
| Andrew Powell | 8/10 | 5134 days | 1% |
| Orlando | 8/10 | 5135 days | 1% |
| Gerhard Schoenmeubeck | 7/10 | 5135 days | 1% |
| Astrid Boon | 6/10 | 5137 days | 1% |
| Jim Delacruz | 6/10 | 5138 days | 1% |
| Janse | 3/10 | 5139 days | 1% |
| Peter Holt | 7/10 | 5140 days | 1% |
| Jonathan Philp | 8/10 | 5144 days | 1% |
| Frank Krivauek | 6/10 | 5146 days | 1% |
| Alison Rosser | 6/10 | 5146 days | 1% |
| Devon Urlacher | 9/10 | 5146 days | 1% |
| Kurt & Noemi Buhler | 7/10 | 5147 days | 1% |
| David Blundell | 4/10 | 5147 days | 1% |
| Hugo ten Brink | 8/10 | 5150 days | 1% |
| Katie K | 10/10 | 5161 days | 1% |
| Balonno | 6/10 | 5183 days | 1% |
| CMJ | 9/10 | 5183 days | 1% |
| Tobias Forst | 8/10 | 5215 days | 1% |
| Kai | 8/10 | 5220 days | 1% |
| Marc & Pauline | 8/10 | 5220 days | 1% |
| Eveline Mestrom | 6/10 | 5234 days | 1% |
| Tamara | 7/10 | 5244 days | 1% |
| Edward Marhi | 9/10 | 5455 days | 1% |
| Ken Jones | 7/10 | 5464 days | 1% |
| Jorren | 8/10 | 5467 days | 1% |
| Iain Campbell | 7/10 | 5467 days | 1% |
| Leon van Hengel | 8/10 | 5472 days | 1% |
| Werner and Rita | 9/10 | 5473 days | 1% |
| Judith | 9/10 | 5475 days | 1% |
| Charlie | 6/10 | 5475 days | 1% |
| Sue Top | 8/10 | 5476 days | 1% |
| Bill Cutler | 9/10 | 5479 days | 1% |
| Juerg & Denise Zuesli | 8/10 | 5482 days | 1% |
| Schweisshelm | 7/10 | 5483 days | 1% |
| Eddie Stevens | 8/10 | 5483 days | 1% |
| Cheryl & Ged Knight | 8/10 | 5485 days | 1% |
| Stephen Shearer | 10/10 | 5486 days | 1% |
| Hannah Roberts | 6/10 | 5486 days | 1% |
| James Hardern | 7/10 | 5486 days | 1% |
| Sue Croft | 9/10 | 5486 days | 1% |
| Cameron and Kim | 9/10 | 5488 days | 1% |
| Michael Assfalg | 5/10 | 5488 days | 1% |
| Julie Pasquignon | 8/10 | 5490 days | 1% |
| Melanie Gruber | 10/10 | 5490 days | 1% |
| Erin Dumbauld | 5/10 | 5490 days | 1% |
| Frederik Christiansen | 8/10 | 5491 days | 1% |
| Ross Salisbury | 8/10 | 5491 days | 1% |
| David Emerick | 10/10 | 5492 days | 1% |
| Plomp | 8/10 | 5493 days | 1% |
| Derek Puplett | 8/10 | 5493 days | 1% |
| Callum Sibbald | 8/10 | 5493 days | 1% |
| Gerlach | 7/10 | 5494 days | 1% |
| Hartmut Tonner | 4/10 | 5495 days | 1% |
| Josef & Christine Evers | 8/10 | 5498 days | 1% |
| Ron Pantzer | 6/10 | 5498 days | 1% |
| Richard Brijs | 9/10 | 5500 days | 1% |
| Jill Dean | 8/10 | 5504 days | 1% |
| Hartmut Vogt | 5/10 | 5505 days | 1% |
| Agata Szyler-Seildl | 9/10 | 5507 days | 1% |
| Horton Fawkes | 4/10 | 5508 days | 1% |
| Luc Marchand | 7/10 | 5509 days | 1% |
| Leontien Holster | 7/10 | 5509 days | 1% |
| Schers | 8/10 | 5510 days | 1% |
| Friedli Manuela | 10/10 | 5512 days | 1% |
| D Hoekstra | 7/10 | 5512 days | 1% |
| Mr & Mrs Winter | 7/10 | 5512 days | 1% |
| John Clarkson | 7/10 | 5515 days | 1% |
| cfc | 10/10 | 5548 days | 1% |
| wackiesttulip | 10/10 | 5609 days | 1% |
| Andrew Hammond | 8/10 | 5640 days | 1% |
| Mary Van | 8/10 | 5670 days | 1% |
| Mark Coffey | 9/10 | 5701 days | 1% |
| Jon van Hanten | 9/10 | 5779 days | 1% |
| Wal & Lynne | 8/10 | 5783 days | 1% |
| Haley & Jason | 6/10 | 5786 days | 1% |
| Amy | 9/10 | 5793 days | 1% |
| June | 10/10 | 5823 days | 1% |
| Moeller | 7/10 | 5832 days | 1% |
| Stefan Scheiterlein | 9/10 | 5836 days | 1% |
| katrina Marshall | 8/10 | 5840 days | 1% |
| Zoe Norcross | 8/10 | 5840 days | 1% |
| Einar | 8/10 | 5842 days | 1% |
| Tim Smith | 7/10 | 5845 days | 1% |
| Margo Alaska | 5/10 | 5845 days | 1% |
| A Libbis | 7/10 | 5846 days | 1% |
| P.C Kool | 9/10 | 5849 days | 1% |
| Main | 9/10 | 5855 days | 1% |
| Angela | 10/10 | 5855 days | 1% |
| Tanya Fitzgibbon | 6/10 | 5855 days | 1% |
| Zareua Boree | 6/10 | 5857 days | 1% |
| Don & Alice | 9/10 | 5858 days | 1% |
| jongejan | 8/10 | 5860 days | 1% |
| Susanne Strassmann | 8/10 | 5860 days | 1% |
| Michael | 3/10 | 5864 days | 1% |
| th schuermann | 3/10 | 5864 days | 1% |
| Ulric | 7/10 | 5876 days | 1% |
| Peter McGain | 4/10 | 5877 days | 1% |
| Gerrard Van S | 9/10 | 5881 days | 1% |
| Otto | 7/10 | 5881 days | 1% |
| Supa Simpson | 8/10 | 5887 days | 1% |
| Norbert Hainz | 6/10 | 5895 days | 1% |
| Etienne VanD | 9/10 | 5902 days | 1% |
| Astrio Gregersen | 3/10 | 5911 days | 1% |
| barts | 7/10 | 5928 days | 1% |
| janden | 10/10 | 5928 days | 1% |
| frederike | 8/10 | 5929 days | 1% |
| varenaee | 10/10 | 5929 days | 1% |
| joem | 9/10 | 5930 days | 1% |
| vivw | 8/10 | 5936 days | 1% |
| pthreadgood | 9/10 | 5942 days | 1% |
| Sandra M | 6/10 | 5946 days | 1% |
| Michelle Kraemer | 8/10 | 5951 days | 1% |
| Philip Ryott | 9/10 | 5954 days | 1% |
| Marcel Schleinkcfer | 7/10 | 5956 days | 1% |
| Primavesi | 7/10 | 5956 days | 1% |
| Wim Put | 9/10 | 5970 days | 1% |
| Cheryl | 7/10 | 5974 days | 1% |
| Susan Fielder | 8/10 | 5974 days | 1% |
| johanw | 8/10 | 6060 days | 1% |
| AndyEngland | 5/10 | 6176 days | 1% |
| JoF | 9/10 | 6176 days | 1% |
| Christian Kamm | 7/10 | 6185 days | 1% |
| Michael Maddams | 9/10 | 6186 days | 1% |
| RonB | 7/10 | 6200 days | 1% |
| LesleyR | 7/10 | 6206 days | 1% |
| JeremyE | 8/10 | 6206 days | 1% |
| LucyT | 8/10 | 6206 days | 1% |
| Francesca Sabat | 9/10 | 6210 days | 1% |
| JesusB | 8/10 | 6222 days | 1% |
| ChristopherD | 8/10 | 6222 days | 1% |
| XaviG | 9/10 | 6222 days | 1% |
| JoanneM | 7/10 | 6223 days | 1% |
| Steven | 7/10 | 6231 days | 1% |
| Franz | 9/10 | 6239 days | 1% |
| Denise | 7/10 | 6310 days | 1% |
Adjustments
Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.
Sample Size Adjustment
No Adjustment
A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Kaikoura TOP 10 Holiday Park experience has plenty of reviews and does not meet the criteria for any adjustment.
Recent Reviews Adjustment
-4.03% Adjustment
There may be an adjustment if this experience hasn't received any reviews within the last 57 days. However the Kaikoura TOP 10 Holiday Park experience does not meet the criteria for any adjustment.
In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.
The Kaikoura TOP 10 Holiday Park experience has been adjusted for 200 days. Adjustments are according to the following table.
| Days | Adjustment |
|---|---|
| … | … |
| 197 | -3.97% |
| 198 | -3.99% |
| 199 | -4.01% |
| 200 | -4.03% |
| 201 | -4.05% |
| 202 | -4.07% |
| 203 | -4.09% |
| … | … |
Balancing Adjustment
3.50% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled customers are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Final Ranking Score
82%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.