G'day, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Kaikoura TOP 10 Holiday Park.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Kaikoura TOP 10 Holiday Park
Valid Reviews
207 Valid Reviews
The Kaikoura TOP 10 Holiday Park experience has a total of 210 reviews. There are 207 valid reviews that are included when calculating the ranking score and 3 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 207 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 22 |
|
11% |
| 9/10 | 47 |
|
23% |
| 8/10 | 61 |
|
29% |
| 7/10 | 40 |
|
19% |
| 6/10 | 18 |
|
9% |
| 5/10 | 10 |
|
5% |
| 4/10 | 4 |
|
2% |
| 3/10 | 4 |
|
2% |
| 2/10 | 0 |
|
0% |
| 1/10 | 1 |
|
0% |
77.20% Average
The raw data average (mean) for all the Kaikoura TOP 10 Holiday Park valid reviews is 77.20% and is based on 207 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
154 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 207 valid reviews, the experience has 154 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 154 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 14 |
|
9% |
| 9/10 | 32 |
|
21% |
| 8/10 | 46 |
|
30% |
| 7/10 | 33 |
|
21% |
| 6/10 | 15 |
|
10% |
| 5/10 | 6 |
|
4% |
| 4/10 | 4 |
|
3% |
| 3/10 | 4 |
|
3% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
76.30% Average
The raw data average (mean) for all the Kaikoura TOP 10 Holiday Park face-to-face reviews is 76.30% and is based on 154 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
82.64%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Annie | 10/10 | 524 days | 100% |
| Fabienne | 8/10 | 861 days | 67% |
| Trui Waalwijk | 5/10 | 1255 days | 21% |
| Melanie Stewart | 9/10 | 1439 days | 16% |
| Oonagh | 7/10 | 1651 days | 7% |
| Tim | 9/10 | 1926 days | 5% |
| Hakan | 7/10 | 1985 days | 5% |
| Maria | 5/10 | 2322 days | 3% |
| Tanja & Sven | 10/10 | 2382 days | 4% |
| Charlotte | 10/10 | 2596 days | 4% |
| Kate | 9/10 | 2627 days | 4% |
| Ismay Fabre | 9/10 | 2688 days | 4% |
| Liz | 9/10 | 2688 days | 4% |
| Shane | 5/10 | 2778 days | 3% |
| Juraj | 10/10 | 2778 days | 4% |
| Fer&And | 8/10 | 2900 days | 3% |
| Christina | 6/10 | 2992 days | 3% |
| Clobby | 6/10 | 3053 days | 2% |
| Shira LA | 8/10 | 3081 days | 3% |
| Paul and Paula | 9/10 | 3138 days | 3% |
| Michael Talbot | 7/10 | 3178 days | 2% |
| Benjamin Yang | 9/10 | 3204 days | 3% |
| Paul Liboi | 10/10 | 3413 days | 2% |
| Alan Brown | 8/10 | 3446 days | 2% |
| Ashley | 9/10 | 3578 days | 2% |
| Phillippa McLernon | 9/10 | 3805 days | 1% |
| Petr Svobodnik | 1/10 | 3836 days | 0% |
| Singapore Sling | 8/10 | 3874 days | 1% |
| Melissa Darlington | 8/10 | 3917 days | 1% |
| Jan mentink | 8/10 | 3995 days | 1% |
| Fabien Metro | 8/10 | 4000 days | 1% |
| Nick Rowe | 9/10 | 4002 days | 1% |
| John Drake | 8/10 | 4164 days | 0% |
| holidaymad from Solihull | 7/10 | 4208 days | 0% |
| tschavalon | 8/10 | 4300 days | 0% |
| Mike Fricker | 8/10 | 4483 days | 1% |
| Chris Handley | 10/10 | 4510 days | 1% |
| Joanna Mulcahy | 10/10 | 4511 days | 1% |
| Crousse | 7/10 | 4514 days | 1% |
| Jan Majerus | 9/10 | 4527 days | 1% |
| Kiernan Matthew | 7/10 | 4541 days | 1% |
| Ted Cole | 7/10 | 4542 days | 1% |
| Sue Eastwood | 5/10 | 4542 days | 1% |
| Davina Teo | 6/10 | 4549 days | 1% |
| Nigel | 10/10 | 4549 days | 1% |
| Monique Browne | 10/10 | 4575 days | 1% |
| ozelmer | 8/10 | 4695 days | 1% |
| Tony Graham | 7/10 | 4818 days | 1% |
| Neil Beckett | 9/10 | 4848 days | 1% |
| Sophie Spady | 7/10 | 4865 days | 1% |
| Christofer Tonn | 6/10 | 4865 days | 1% |
| Michael Nolan | 9/10 | 4879 days | 1% |
| Jim Woodruff | 9/10 | 4907 days | 1% |
| GARRYBLOWER | 10/10 | 4938 days | 1% |
| Rob | 8/10 | 4955 days | 1% |
| Brian Howe | 10/10 | 4962 days | 1% |
| Stephanie Levepue | 8/10 | 4973 days | 1% |
| Reijans | 8/10 | 4975 days | 1% |
| Rolf Zwahlen | 9/10 | 4976 days | 1% |
| Erik Funk | 8/10 | 4976 days | 1% |
| Steve and Therese Dunne | 9/10 | 4981 days | 1% |
| Ton Franke | 8/10 | 4985 days | 1% |
| sueadegizmo | 8/10 | 5152 days | 1% |
| Birds Tubbs | 8/10 | 5229 days | 1% |
| Toby Clark | 9/10 | 5236 days | 1% |
| Robert Steendijk | 7/10 | 5239 days | 1% |
| Denise & Maciej Holzer | 5/10 | 5248 days | 1% |
| Brasier | 9/10 | 5250 days | 1% |
| Josef | 7/10 | 5254 days | 1% |
| Michael & Janet | 8/10 | 5254 days | 1% |
| Seiler | 9/10 | 5254 days | 1% |
| Rebecca Richardson | 8/10 | 5255 days | 1% |
| Andrew Powell | 8/10 | 5255 days | 1% |
| Orlando | 8/10 | 5256 days | 1% |
| Gerhard Schoenmeubeck | 7/10 | 5256 days | 1% |
| Astrid Boon | 6/10 | 5258 days | 1% |
| Jim Delacruz | 6/10 | 5259 days | 1% |
| Janse | 3/10 | 5260 days | 0% |
| Peter Holt | 7/10 | 5261 days | 1% |
| Jonathan Philp | 8/10 | 5265 days | 1% |
| Frank Krivauek | 6/10 | 5267 days | 1% |
| Alison Rosser | 6/10 | 5267 days | 1% |
| Devon Urlacher | 9/10 | 5267 days | 1% |
| Kurt & Noemi Buhler | 7/10 | 5268 days | 1% |
| David Blundell | 4/10 | 5268 days | 1% |
| Hugo ten Brink | 8/10 | 5271 days | 1% |
| Katie K | 10/10 | 5282 days | 1% |
| Balonno | 6/10 | 5304 days | 1% |
| CMJ | 9/10 | 5304 days | 1% |
| Tobias Forst | 8/10 | 5336 days | 1% |
| Kai | 8/10 | 5341 days | 1% |
| Marc & Pauline | 8/10 | 5341 days | 1% |
| Eveline Mestrom | 6/10 | 5355 days | 1% |
| Tamara | 7/10 | 5365 days | 1% |
| Edward Marhi | 9/10 | 5576 days | 1% |
| Ken Jones | 7/10 | 5585 days | 1% |
| Jorren | 8/10 | 5588 days | 1% |
| Iain Campbell | 7/10 | 5588 days | 1% |
| Leon van Hengel | 8/10 | 5593 days | 1% |
| Werner and Rita | 9/10 | 5594 days | 1% |
| Judith | 9/10 | 5596 days | 1% |
| Charlie | 6/10 | 5596 days | 1% |
| Sue Top | 8/10 | 5597 days | 1% |
| Bill Cutler | 9/10 | 5600 days | 1% |
| Juerg & Denise Zuesli | 8/10 | 5603 days | 1% |
| Schweisshelm | 7/10 | 5604 days | 1% |
| Eddie Stevens | 8/10 | 5604 days | 1% |
| Cheryl & Ged Knight | 8/10 | 5606 days | 1% |
| Stephen Shearer | 10/10 | 5607 days | 1% |
| Hannah Roberts | 6/10 | 5607 days | 1% |
| James Hardern | 7/10 | 5607 days | 1% |
| Sue Croft | 9/10 | 5607 days | 1% |
| Cameron and Kim | 9/10 | 5609 days | 1% |
| Michael Assfalg | 5/10 | 5609 days | 1% |
| Julie Pasquignon | 8/10 | 5611 days | 1% |
| Melanie Gruber | 10/10 | 5611 days | 1% |
| Erin Dumbauld | 5/10 | 5611 days | 1% |
| Frederik Christiansen | 8/10 | 5612 days | 1% |
| Ross Salisbury | 8/10 | 5612 days | 1% |
| David Emerick | 10/10 | 5613 days | 1% |
| Plomp | 8/10 | 5614 days | 1% |
| Derek Puplett | 8/10 | 5614 days | 1% |
| Callum Sibbald | 8/10 | 5614 days | 1% |
| Gerlach | 7/10 | 5615 days | 1% |
| Hartmut Tonner | 4/10 | 5616 days | 1% |
| Josef & Christine Evers | 8/10 | 5619 days | 1% |
| Ron Pantzer | 6/10 | 5619 days | 1% |
| Richard Brijs | 9/10 | 5621 days | 1% |
| Jill Dean | 8/10 | 5625 days | 1% |
| Hartmut Vogt | 5/10 | 5626 days | 1% |
| Agata Szyler-Seildl | 9/10 | 5628 days | 1% |
| Horton Fawkes | 4/10 | 5629 days | 1% |
| Luc Marchand | 7/10 | 5630 days | 1% |
| Leontien Holster | 7/10 | 5630 days | 1% |
| Schers | 8/10 | 5631 days | 1% |
| Friedli Manuela | 10/10 | 5633 days | 1% |
| D Hoekstra | 7/10 | 5633 days | 1% |
| Mr & Mrs Winter | 7/10 | 5633 days | 1% |
| John Clarkson | 7/10 | 5636 days | 1% |
| cfc | 10/10 | 5669 days | 1% |
| wackiesttulip | 10/10 | 5730 days | 1% |
| Andrew Hammond | 8/10 | 5761 days | 1% |
| Mary Van | 8/10 | 5791 days | 1% |
| Mark Coffey | 9/10 | 5822 days | 1% |
| Jon van Hanten | 9/10 | 5900 days | 1% |
| Wal & Lynne | 8/10 | 5904 days | 1% |
| Haley & Jason | 6/10 | 5907 days | 1% |
| Amy | 9/10 | 5914 days | 1% |
| June | 10/10 | 5944 days | 1% |
| Moeller | 7/10 | 5953 days | 1% |
| Stefan Scheiterlein | 9/10 | 5957 days | 1% |
| katrina Marshall | 8/10 | 5961 days | 1% |
| Zoe Norcross | 8/10 | 5961 days | 1% |
| Einar | 8/10 | 5963 days | 1% |
| Tim Smith | 7/10 | 5966 days | 1% |
| Margo Alaska | 5/10 | 5966 days | 1% |
| A Libbis | 7/10 | 5967 days | 1% |
| P.C Kool | 9/10 | 5970 days | 1% |
| Main | 9/10 | 5976 days | 1% |
| Angela | 10/10 | 5976 days | 1% |
| Tanya Fitzgibbon | 6/10 | 5976 days | 1% |
| Zareua Boree | 6/10 | 5978 days | 1% |
| Don & Alice | 9/10 | 5979 days | 1% |
| jongejan | 8/10 | 5981 days | 1% |
| Susanne Strassmann | 8/10 | 5981 days | 1% |
| Michael | 3/10 | 5985 days | 0% |
| th schuermann | 3/10 | 5985 days | 0% |
| Ulric | 7/10 | 5997 days | 1% |
| Peter McGain | 4/10 | 5998 days | 1% |
| Gerrard Van S | 9/10 | 6002 days | 1% |
| Otto | 7/10 | 6002 days | 1% |
| Supa Simpson | 8/10 | 6008 days | 1% |
| Norbert Hainz | 6/10 | 6016 days | 1% |
| Etienne VanD | 9/10 | 6023 days | 1% |
| Astrio Gregersen | 3/10 | 6032 days | 0% |
| barts | 7/10 | 6049 days | 1% |
| janden | 10/10 | 6049 days | 1% |
| frederike | 8/10 | 6050 days | 1% |
| varenaee | 10/10 | 6050 days | 1% |
| joem | 9/10 | 6051 days | 1% |
| vivw | 8/10 | 6057 days | 1% |
| pthreadgood | 9/10 | 6063 days | 1% |
| Sandra M | 6/10 | 6067 days | 1% |
| Michelle Kraemer | 8/10 | 6072 days | 1% |
| Philip Ryott | 9/10 | 6075 days | 1% |
| Marcel Schleinkcfer | 7/10 | 6077 days | 1% |
| Primavesi | 7/10 | 6077 days | 1% |
| Wim Put | 9/10 | 6091 days | 1% |
| Cheryl | 7/10 | 6095 days | 1% |
| Susan Fielder | 8/10 | 6095 days | 1% |
| johanw | 8/10 | 6181 days | 1% |
| AndyEngland | 5/10 | 6297 days | 1% |
| JoF | 9/10 | 6297 days | 1% |
| Christian Kamm | 7/10 | 6306 days | 1% |
| Michael Maddams | 9/10 | 6307 days | 1% |
| RonB | 7/10 | 6321 days | 1% |
| LesleyR | 7/10 | 6327 days | 1% |
| JeremyE | 8/10 | 6327 days | 1% |
| LucyT | 8/10 | 6327 days | 1% |
| Francesca Sabat | 9/10 | 6331 days | 1% |
| JesusB | 8/10 | 6343 days | 1% |
| ChristopherD | 8/10 | 6343 days | 1% |
| XaviG | 9/10 | 6343 days | 1% |
| JoanneM | 7/10 | 6344 days | 1% |
| Steven | 7/10 | 6352 days | 1% |
| Franz | 9/10 | 6360 days | 1% |
| Denise | 7/10 | 6431 days | 1% |
Adjustments
Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.
Sample Size Adjustment
No Adjustment
A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Kaikoura TOP 10 Holiday Park experience has plenty of reviews and does not meet the criteria for any adjustment.
Recent Reviews Adjustment
-2.00% Adjustment
There may be an adjustment if this experience hasn't received any reviews within the last 125 days. However the Kaikoura TOP 10 Holiday Park experience does not meet the criteria for any adjustment.
In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.
The Kaikoura TOP 10 Holiday Park experience has been adjusted for 200 days. Adjustments are according to the following table.
| Days | Adjustment |
|---|---|
| … | … |
| 197 | -1.97% |
| 198 | -1.98% |
| 199 | -1.99% |
| 200 | -2.00% |
| 201 | -2.01% |
| 202 | -2.02% |
| 203 | -2.03% |
| … | … |
Balancing Adjustment
2.83% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled customers are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Final Ranking Score
83%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.