Hi, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Kaikoura TOP 10 Holiday Park.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Kaikoura TOP 10 Holiday Park
Valid Reviews
207 Valid Reviews
The Kaikoura TOP 10 Holiday Park experience has a total of 210 reviews. There are 207 valid reviews that are included when calculating the ranking score and 3 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 207 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 22 |
|
11% |
| 9/10 | 47 |
|
23% |
| 8/10 | 61 |
|
29% |
| 7/10 | 40 |
|
19% |
| 6/10 | 18 |
|
9% |
| 5/10 | 10 |
|
5% |
| 4/10 | 4 |
|
2% |
| 3/10 | 4 |
|
2% |
| 2/10 | 0 |
|
0% |
| 1/10 | 1 |
|
0% |
77.20% Average
The raw data average (mean) for all the Kaikoura TOP 10 Holiday Park valid reviews is 77.20% and is based on 207 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
154 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 207 valid reviews, the experience has 154 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 154 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 14 |
|
9% |
| 9/10 | 32 |
|
21% |
| 8/10 | 46 |
|
30% |
| 7/10 | 33 |
|
21% |
| 6/10 | 15 |
|
10% |
| 5/10 | 6 |
|
4% |
| 4/10 | 4 |
|
3% |
| 3/10 | 4 |
|
3% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
76.30% Average
The raw data average (mean) for all the Kaikoura TOP 10 Holiday Park face-to-face reviews is 76.30% and is based on 154 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
82.77%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Annie | 10/10 | 605 days | 100% |
| Fabienne | 8/10 | 942 days | 61% |
| Trui Waalwijk | 5/10 | 1336 days | 18% |
| Melanie Stewart | 9/10 | 1520 days | 13% |
| Oonagh | 7/10 | 1732 days | 6% |
| Tim | 9/10 | 2007 days | 6% |
| Hakan | 7/10 | 2066 days | 5% |
| Maria | 5/10 | 2403 days | 4% |
| Tanja & Sven | 10/10 | 2463 days | 5% |
| Charlotte | 10/10 | 2677 days | 4% |
| Kate | 9/10 | 2708 days | 4% |
| Ismay Fabre | 9/10 | 2769 days | 4% |
| Liz | 9/10 | 2769 days | 4% |
| Shane | 5/10 | 2859 days | 3% |
| Juraj | 10/10 | 2859 days | 4% |
| Fer&And | 8/10 | 2981 days | 3% |
| Christina | 6/10 | 3073 days | 3% |
| Clobby | 6/10 | 3134 days | 2% |
| Shira LA | 8/10 | 3162 days | 3% |
| Paul and Paula | 9/10 | 3219 days | 3% |
| Michael Talbot | 7/10 | 3259 days | 2% |
| Benjamin Yang | 9/10 | 3284 days | 2% |
| Paul Liboi | 10/10 | 3494 days | 2% |
| Alan Brown | 8/10 | 3526 days | 2% |
| Ashley | 9/10 | 3659 days | 2% |
| Phillippa McLernon | 9/10 | 3886 days | 1% |
| Petr Svobodnik | 1/10 | 3917 days | 0% |
| Singapore Sling | 8/10 | 3954 days | 1% |
| Melissa Darlington | 8/10 | 3998 days | 1% |
| Jan mentink | 8/10 | 4076 days | 1% |
| Fabien Metro | 8/10 | 4081 days | 1% |
| Nick Rowe | 9/10 | 4083 days | 1% |
| John Drake | 8/10 | 4245 days | 0% |
| holidaymad from Solihull | 7/10 | 4288 days | 0% |
| tschavalon | 8/10 | 4380 days | 1% |
| Mike Fricker | 8/10 | 4564 days | 1% |
| Chris Handley | 10/10 | 4591 days | 1% |
| Joanna Mulcahy | 10/10 | 4592 days | 1% |
| Crousse | 7/10 | 4595 days | 1% |
| Jan Majerus | 9/10 | 4608 days | 1% |
| Kiernan Matthew | 7/10 | 4622 days | 1% |
| Ted Cole | 7/10 | 4623 days | 1% |
| Sue Eastwood | 5/10 | 4623 days | 1% |
| Davina Teo | 6/10 | 4630 days | 1% |
| Nigel | 10/10 | 4630 days | 1% |
| Monique Browne | 10/10 | 4656 days | 1% |
| ozelmer | 8/10 | 4776 days | 1% |
| Tony Graham | 7/10 | 4899 days | 1% |
| Neil Beckett | 9/10 | 4929 days | 1% |
| Sophie Spady | 7/10 | 4946 days | 1% |
| Christofer Tonn | 6/10 | 4946 days | 1% |
| Michael Nolan | 9/10 | 4960 days | 1% |
| Jim Woodruff | 9/10 | 4988 days | 1% |
| GARRYBLOWER | 10/10 | 5019 days | 1% |
| Rob | 8/10 | 5036 days | 1% |
| Brian Howe | 10/10 | 5043 days | 1% |
| Stephanie Levepue | 8/10 | 5054 days | 1% |
| Reijans | 8/10 | 5056 days | 1% |
| Rolf Zwahlen | 9/10 | 5057 days | 1% |
| Erik Funk | 8/10 | 5057 days | 1% |
| Steve and Therese Dunne | 9/10 | 5062 days | 1% |
| Ton Franke | 8/10 | 5066 days | 1% |
| sueadegizmo | 8/10 | 5233 days | 1% |
| Birds Tubbs | 8/10 | 5310 days | 1% |
| Toby Clark | 9/10 | 5317 days | 1% |
| Robert Steendijk | 7/10 | 5320 days | 1% |
| Denise & Maciej Holzer | 5/10 | 5329 days | 1% |
| Brasier | 9/10 | 5331 days | 1% |
| Josef | 7/10 | 5335 days | 1% |
| Michael & Janet | 8/10 | 5335 days | 1% |
| Seiler | 9/10 | 5335 days | 1% |
| Rebecca Richardson | 8/10 | 5336 days | 1% |
| Andrew Powell | 8/10 | 5336 days | 1% |
| Orlando | 8/10 | 5337 days | 1% |
| Gerhard Schoenmeubeck | 7/10 | 5337 days | 1% |
| Astrid Boon | 6/10 | 5339 days | 1% |
| Jim Delacruz | 6/10 | 5340 days | 1% |
| Janse | 3/10 | 5341 days | 0% |
| Peter Holt | 7/10 | 5342 days | 1% |
| Jonathan Philp | 8/10 | 5346 days | 1% |
| Frank Krivauek | 6/10 | 5348 days | 1% |
| Alison Rosser | 6/10 | 5348 days | 1% |
| Devon Urlacher | 9/10 | 5348 days | 1% |
| Kurt & Noemi Buhler | 7/10 | 5349 days | 1% |
| David Blundell | 4/10 | 5349 days | 1% |
| Hugo ten Brink | 8/10 | 5352 days | 1% |
| Katie K | 10/10 | 5363 days | 1% |
| Balonno | 6/10 | 5385 days | 1% |
| CMJ | 9/10 | 5385 days | 1% |
| Tobias Forst | 8/10 | 5417 days | 1% |
| Kai | 8/10 | 5422 days | 1% |
| Marc & Pauline | 8/10 | 5422 days | 1% |
| Eveline Mestrom | 6/10 | 5436 days | 1% |
| Tamara | 7/10 | 5446 days | 1% |
| Edward Marhi | 9/10 | 5657 days | 1% |
| Ken Jones | 7/10 | 5666 days | 1% |
| Jorren | 8/10 | 5669 days | 1% |
| Iain Campbell | 7/10 | 5669 days | 1% |
| Leon van Hengel | 8/10 | 5674 days | 1% |
| Werner and Rita | 9/10 | 5675 days | 1% |
| Judith | 9/10 | 5677 days | 1% |
| Charlie | 6/10 | 5677 days | 1% |
| Sue Top | 8/10 | 5678 days | 1% |
| Bill Cutler | 9/10 | 5681 days | 1% |
| Juerg & Denise Zuesli | 8/10 | 5684 days | 1% |
| Schweisshelm | 7/10 | 5685 days | 1% |
| Eddie Stevens | 8/10 | 5685 days | 1% |
| Cheryl & Ged Knight | 8/10 | 5687 days | 1% |
| Stephen Shearer | 10/10 | 5688 days | 1% |
| Hannah Roberts | 6/10 | 5688 days | 1% |
| James Hardern | 7/10 | 5688 days | 1% |
| Sue Croft | 9/10 | 5688 days | 1% |
| Cameron and Kim | 9/10 | 5690 days | 1% |
| Michael Assfalg | 5/10 | 5690 days | 1% |
| Julie Pasquignon | 8/10 | 5692 days | 1% |
| Melanie Gruber | 10/10 | 5692 days | 1% |
| Erin Dumbauld | 5/10 | 5692 days | 1% |
| Frederik Christiansen | 8/10 | 5693 days | 1% |
| Ross Salisbury | 8/10 | 5693 days | 1% |
| David Emerick | 10/10 | 5694 days | 1% |
| Plomp | 8/10 | 5695 days | 1% |
| Derek Puplett | 8/10 | 5695 days | 1% |
| Callum Sibbald | 8/10 | 5695 days | 1% |
| Gerlach | 7/10 | 5696 days | 1% |
| Hartmut Tonner | 4/10 | 5697 days | 1% |
| Josef & Christine Evers | 8/10 | 5700 days | 1% |
| Ron Pantzer | 6/10 | 5700 days | 1% |
| Richard Brijs | 9/10 | 5702 days | 1% |
| Jill Dean | 8/10 | 5706 days | 1% |
| Hartmut Vogt | 5/10 | 5707 days | 1% |
| Agata Szyler-Seildl | 9/10 | 5709 days | 1% |
| Horton Fawkes | 4/10 | 5710 days | 1% |
| Luc Marchand | 7/10 | 5711 days | 1% |
| Leontien Holster | 7/10 | 5711 days | 1% |
| Schers | 8/10 | 5712 days | 1% |
| Friedli Manuela | 10/10 | 5714 days | 1% |
| D Hoekstra | 7/10 | 5714 days | 1% |
| Mr & Mrs Winter | 7/10 | 5714 days | 1% |
| John Clarkson | 7/10 | 5717 days | 1% |
| cfc | 10/10 | 5750 days | 1% |
| wackiesttulip | 10/10 | 5811 days | 1% |
| Andrew Hammond | 8/10 | 5842 days | 1% |
| Mary Van | 8/10 | 5872 days | 1% |
| Mark Coffey | 9/10 | 5903 days | 1% |
| Jon van Hanten | 9/10 | 5981 days | 1% |
| Wal & Lynne | 8/10 | 5985 days | 1% |
| Haley & Jason | 6/10 | 5988 days | 1% |
| Amy | 9/10 | 5995 days | 1% |
| June | 10/10 | 6025 days | 1% |
| Moeller | 7/10 | 6034 days | 1% |
| Stefan Scheiterlein | 9/10 | 6038 days | 1% |
| katrina Marshall | 8/10 | 6042 days | 1% |
| Zoe Norcross | 8/10 | 6042 days | 1% |
| Einar | 8/10 | 6044 days | 1% |
| Tim Smith | 7/10 | 6047 days | 1% |
| Margo Alaska | 5/10 | 6047 days | 1% |
| A Libbis | 7/10 | 6048 days | 1% |
| P.C Kool | 9/10 | 6051 days | 1% |
| Main | 9/10 | 6057 days | 1% |
| Angela | 10/10 | 6057 days | 1% |
| Tanya Fitzgibbon | 6/10 | 6057 days | 1% |
| Zareua Boree | 6/10 | 6059 days | 1% |
| Don & Alice | 9/10 | 6060 days | 1% |
| jongejan | 8/10 | 6062 days | 1% |
| Susanne Strassmann | 8/10 | 6062 days | 1% |
| Michael | 3/10 | 6066 days | 0% |
| th schuermann | 3/10 | 6066 days | 0% |
| Ulric | 7/10 | 6078 days | 1% |
| Peter McGain | 4/10 | 6079 days | 1% |
| Gerrard Van S | 9/10 | 6083 days | 1% |
| Otto | 7/10 | 6083 days | 1% |
| Supa Simpson | 8/10 | 6089 days | 1% |
| Norbert Hainz | 6/10 | 6097 days | 1% |
| Etienne VanD | 9/10 | 6104 days | 1% |
| Astrio Gregersen | 3/10 | 6113 days | 0% |
| barts | 7/10 | 6130 days | 1% |
| janden | 10/10 | 6130 days | 1% |
| frederike | 8/10 | 6131 days | 1% |
| varenaee | 10/10 | 6131 days | 1% |
| joem | 9/10 | 6132 days | 1% |
| vivw | 8/10 | 6138 days | 1% |
| pthreadgood | 9/10 | 6144 days | 1% |
| Sandra M | 6/10 | 6148 days | 1% |
| Michelle Kraemer | 8/10 | 6153 days | 1% |
| Philip Ryott | 9/10 | 6156 days | 1% |
| Marcel Schleinkcfer | 7/10 | 6158 days | 1% |
| Primavesi | 7/10 | 6158 days | 1% |
| Wim Put | 9/10 | 6172 days | 1% |
| Cheryl | 7/10 | 6176 days | 1% |
| Susan Fielder | 8/10 | 6176 days | 1% |
| johanw | 8/10 | 6262 days | 1% |
| AndyEngland | 5/10 | 6378 days | 1% |
| JoF | 9/10 | 6378 days | 1% |
| Christian Kamm | 7/10 | 6387 days | 1% |
| Michael Maddams | 9/10 | 6388 days | 1% |
| RonB | 7/10 | 6402 days | 1% |
| LesleyR | 7/10 | 6408 days | 1% |
| JeremyE | 8/10 | 6408 days | 1% |
| LucyT | 8/10 | 6408 days | 1% |
| Francesca Sabat | 9/10 | 6412 days | 1% |
| JesusB | 8/10 | 6424 days | 1% |
| ChristopherD | 8/10 | 6424 days | 1% |
| XaviG | 9/10 | 6424 days | 1% |
| JoanneM | 7/10 | 6425 days | 1% |
| Steven | 7/10 | 6433 days | 1% |
| Franz | 9/10 | 6441 days | 1% |
| Denise | 7/10 | 6512 days | 1% |
Adjustments
Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.
Sample Size Adjustment
No Adjustment
A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Kaikoura TOP 10 Holiday Park experience has plenty of reviews and does not meet the criteria for any adjustment.
Recent Reviews Adjustment
-3.23% Adjustment
There may be an adjustment if this experience hasn't received any reviews within the last 68 days. However the Kaikoura TOP 10 Holiday Park experience does not meet the criteria for any adjustment.
In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.
The Kaikoura TOP 10 Holiday Park experience has been adjusted for 200 days. Adjustments are according to the following table.
| Days | Adjustment |
|---|---|
| … | … |
| 197 | -3.18% |
| 198 | -3.20% |
| 199 | -3.21% |
| 200 | -3.23% |
| 201 | -3.25% |
| 202 | -3.26% |
| 203 | -3.28% |
| … | … |
Balancing Adjustment
3.13% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled customers are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Final Ranking Score
83%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.