Hey, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Kaikoura TOP 10 Holiday Park.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Kaikoura TOP 10 Holiday Park
Valid Reviews
207 Valid Reviews
The Kaikoura TOP 10 Holiday Park experience has a total of 210 reviews. There are 207 valid reviews that are included when calculating the ranking score and 3 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 207 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 22 |
|
11% |
| 9/10 | 47 |
|
23% |
| 8/10 | 61 |
|
29% |
| 7/10 | 40 |
|
19% |
| 6/10 | 18 |
|
9% |
| 5/10 | 10 |
|
5% |
| 4/10 | 4 |
|
2% |
| 3/10 | 4 |
|
2% |
| 2/10 | 0 |
|
0% |
| 1/10 | 1 |
|
0% |
77.20% Average
The raw data average (mean) for all the Kaikoura TOP 10 Holiday Park valid reviews is 77.20% and is based on 207 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
154 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 207 valid reviews, the experience has 154 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 154 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 14 |
|
9% |
| 9/10 | 32 |
|
21% |
| 8/10 | 46 |
|
30% |
| 7/10 | 33 |
|
21% |
| 6/10 | 15 |
|
10% |
| 5/10 | 6 |
|
4% |
| 4/10 | 4 |
|
3% |
| 3/10 | 4 |
|
3% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
76.30% Average
The raw data average (mean) for all the Kaikoura TOP 10 Holiday Park face-to-face reviews is 76.30% and is based on 154 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
82.22%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Annie | 10/10 | 383 days | 100% |
| Fabienne | 8/10 | 720 days | 75% |
| Trui Waalwijk | 5/10 | 1114 days | 28% |
| Melanie Stewart | 9/10 | 1298 days | 23% |
| Oonagh | 7/10 | 1510 days | 11% |
| Tim | 9/10 | 1785 days | 5% |
| Hakan | 7/10 | 1844 days | 5% |
| Maria | 5/10 | 2181 days | 4% |
| Tanja & Sven | 10/10 | 2241 days | 5% |
| Charlotte | 10/10 | 2455 days | 4% |
| Kate | 9/10 | 2486 days | 4% |
| Ismay Fabre | 9/10 | 2547 days | 4% |
| Liz | 9/10 | 2547 days | 4% |
| Shane | 5/10 | 2637 days | 3% |
| Juraj | 10/10 | 2637 days | 4% |
| Fer&And | 8/10 | 2759 days | 3% |
| Christina | 6/10 | 2851 days | 3% |
| Clobby | 6/10 | 2912 days | 3% |
| Shira LA | 8/10 | 2940 days | 3% |
| Paul and Paula | 9/10 | 2997 days | 3% |
| Michael Talbot | 7/10 | 3037 days | 3% |
| Benjamin Yang | 9/10 | 3063 days | 3% |
| Paul Liboi | 10/10 | 3272 days | 2% |
| Alan Brown | 8/10 | 3305 days | 2% |
| Ashley | 9/10 | 3437 days | 2% |
| Phillippa McLernon | 9/10 | 3664 days | 2% |
| Petr Svobodnik | 1/10 | 3695 days | 1% |
| Singapore Sling | 8/10 | 3733 days | 1% |
| Melissa Darlington | 8/10 | 3776 days | 1% |
| Jan mentink | 8/10 | 3854 days | 1% |
| Fabien Metro | 8/10 | 3859 days | 1% |
| Nick Rowe | 9/10 | 3861 days | 1% |
| John Drake | 8/10 | 4023 days | 1% |
| holidaymad from Solihull | 7/10 | 4067 days | 1% |
| tschavalon | 8/10 | 4159 days | 0% |
| Mike Fricker | 8/10 | 4342 days | 0% |
| Chris Handley | 10/10 | 4369 days | 0% |
| Joanna Mulcahy | 10/10 | 4370 days | 0% |
| Crousse | 7/10 | 4373 days | 0% |
| Jan Majerus | 9/10 | 4386 days | 1% |
| Kiernan Matthew | 7/10 | 4400 days | 1% |
| Ted Cole | 7/10 | 4401 days | 1% |
| Sue Eastwood | 5/10 | 4401 days | 1% |
| Davina Teo | 6/10 | 4408 days | 1% |
| Nigel | 10/10 | 4408 days | 1% |
| Monique Browne | 10/10 | 4434 days | 1% |
| ozelmer | 8/10 | 4554 days | 1% |
| Tony Graham | 7/10 | 4677 days | 1% |
| Neil Beckett | 9/10 | 4707 days | 1% |
| Sophie Spady | 7/10 | 4724 days | 1% |
| Christofer Tonn | 6/10 | 4724 days | 1% |
| Michael Nolan | 9/10 | 4738 days | 1% |
| Jim Woodruff | 9/10 | 4766 days | 1% |
| GARRYBLOWER | 10/10 | 4797 days | 1% |
| Rob | 8/10 | 4814 days | 1% |
| Brian Howe | 10/10 | 4821 days | 1% |
| Stephanie Levepue | 8/10 | 4832 days | 1% |
| Reijans | 8/10 | 4834 days | 1% |
| Rolf Zwahlen | 9/10 | 4835 days | 1% |
| Erik Funk | 8/10 | 4835 days | 1% |
| Steve and Therese Dunne | 9/10 | 4840 days | 1% |
| Ton Franke | 8/10 | 4844 days | 1% |
| sueadegizmo | 8/10 | 5011 days | 1% |
| Birds Tubbs | 8/10 | 5088 days | 1% |
| Toby Clark | 9/10 | 5095 days | 1% |
| Robert Steendijk | 7/10 | 5098 days | 1% |
| Denise & Maciej Holzer | 5/10 | 5107 days | 1% |
| Brasier | 9/10 | 5109 days | 1% |
| Josef | 7/10 | 5113 days | 1% |
| Michael & Janet | 8/10 | 5113 days | 1% |
| Seiler | 9/10 | 5113 days | 1% |
| Rebecca Richardson | 8/10 | 5114 days | 1% |
| Andrew Powell | 8/10 | 5114 days | 1% |
| Orlando | 8/10 | 5115 days | 1% |
| Gerhard Schoenmeubeck | 7/10 | 5115 days | 1% |
| Astrid Boon | 6/10 | 5117 days | 1% |
| Jim Delacruz | 6/10 | 5118 days | 1% |
| Janse | 3/10 | 5119 days | 1% |
| Peter Holt | 7/10 | 5120 days | 1% |
| Jonathan Philp | 8/10 | 5124 days | 1% |
| Frank Krivauek | 6/10 | 5126 days | 1% |
| Alison Rosser | 6/10 | 5126 days | 1% |
| Devon Urlacher | 9/10 | 5126 days | 1% |
| Kurt & Noemi Buhler | 7/10 | 5127 days | 1% |
| David Blundell | 4/10 | 5127 days | 1% |
| Hugo ten Brink | 8/10 | 5130 days | 1% |
| Katie K | 10/10 | 5141 days | 1% |
| Balonno | 6/10 | 5163 days | 1% |
| CMJ | 9/10 | 5163 days | 1% |
| Tobias Forst | 8/10 | 5195 days | 1% |
| Kai | 8/10 | 5200 days | 1% |
| Marc & Pauline | 8/10 | 5200 days | 1% |
| Eveline Mestrom | 6/10 | 5214 days | 1% |
| Tamara | 7/10 | 5224 days | 1% |
| Edward Marhi | 9/10 | 5435 days | 1% |
| Ken Jones | 7/10 | 5444 days | 1% |
| Jorren | 8/10 | 5447 days | 1% |
| Iain Campbell | 7/10 | 5447 days | 1% |
| Leon van Hengel | 8/10 | 5452 days | 1% |
| Werner and Rita | 9/10 | 5453 days | 1% |
| Judith | 9/10 | 5455 days | 1% |
| Charlie | 6/10 | 5455 days | 1% |
| Sue Top | 8/10 | 5456 days | 1% |
| Bill Cutler | 9/10 | 5459 days | 1% |
| Juerg & Denise Zuesli | 8/10 | 5462 days | 1% |
| Schweisshelm | 7/10 | 5463 days | 1% |
| Eddie Stevens | 8/10 | 5463 days | 1% |
| Cheryl & Ged Knight | 8/10 | 5465 days | 1% |
| Stephen Shearer | 10/10 | 5466 days | 1% |
| Hannah Roberts | 6/10 | 5466 days | 1% |
| James Hardern | 7/10 | 5466 days | 1% |
| Sue Croft | 9/10 | 5466 days | 1% |
| Cameron and Kim | 9/10 | 5468 days | 1% |
| Michael Assfalg | 5/10 | 5468 days | 1% |
| Julie Pasquignon | 8/10 | 5470 days | 1% |
| Melanie Gruber | 10/10 | 5470 days | 1% |
| Erin Dumbauld | 5/10 | 5470 days | 1% |
| Frederik Christiansen | 8/10 | 5471 days | 1% |
| Ross Salisbury | 8/10 | 5471 days | 1% |
| David Emerick | 10/10 | 5472 days | 1% |
| Plomp | 8/10 | 5473 days | 1% |
| Derek Puplett | 8/10 | 5473 days | 1% |
| Callum Sibbald | 8/10 | 5473 days | 1% |
| Gerlach | 7/10 | 5474 days | 1% |
| Hartmut Tonner | 4/10 | 5475 days | 1% |
| Josef & Christine Evers | 8/10 | 5478 days | 1% |
| Ron Pantzer | 6/10 | 5478 days | 1% |
| Richard Brijs | 9/10 | 5480 days | 1% |
| Jill Dean | 8/10 | 5484 days | 1% |
| Hartmut Vogt | 5/10 | 5485 days | 1% |
| Agata Szyler-Seildl | 9/10 | 5487 days | 1% |
| Horton Fawkes | 4/10 | 5488 days | 1% |
| Luc Marchand | 7/10 | 5489 days | 1% |
| Leontien Holster | 7/10 | 5489 days | 1% |
| Schers | 8/10 | 5490 days | 1% |
| Friedli Manuela | 10/10 | 5492 days | 1% |
| D Hoekstra | 7/10 | 5492 days | 1% |
| Mr & Mrs Winter | 7/10 | 5492 days | 1% |
| John Clarkson | 7/10 | 5495 days | 1% |
| cfc | 10/10 | 5528 days | 1% |
| wackiesttulip | 10/10 | 5589 days | 1% |
| Andrew Hammond | 8/10 | 5620 days | 1% |
| Mary Van | 8/10 | 5650 days | 1% |
| Mark Coffey | 9/10 | 5681 days | 1% |
| Jon van Hanten | 9/10 | 5759 days | 1% |
| Wal & Lynne | 8/10 | 5763 days | 1% |
| Haley & Jason | 6/10 | 5766 days | 1% |
| Amy | 9/10 | 5773 days | 1% |
| June | 10/10 | 5803 days | 1% |
| Moeller | 7/10 | 5812 days | 1% |
| Stefan Scheiterlein | 9/10 | 5816 days | 1% |
| katrina Marshall | 8/10 | 5820 days | 1% |
| Zoe Norcross | 8/10 | 5820 days | 1% |
| Einar | 8/10 | 5822 days | 1% |
| Tim Smith | 7/10 | 5825 days | 1% |
| Margo Alaska | 5/10 | 5825 days | 1% |
| A Libbis | 7/10 | 5826 days | 1% |
| P.C Kool | 9/10 | 5829 days | 1% |
| Main | 9/10 | 5835 days | 1% |
| Angela | 10/10 | 5835 days | 1% |
| Tanya Fitzgibbon | 6/10 | 5835 days | 1% |
| Zareua Boree | 6/10 | 5837 days | 1% |
| Don & Alice | 9/10 | 5838 days | 1% |
| jongejan | 8/10 | 5840 days | 1% |
| Susanne Strassmann | 8/10 | 5840 days | 1% |
| Michael | 3/10 | 5844 days | 1% |
| th schuermann | 3/10 | 5844 days | 1% |
| Ulric | 7/10 | 5856 days | 1% |
| Peter McGain | 4/10 | 5857 days | 1% |
| Gerrard Van S | 9/10 | 5861 days | 1% |
| Otto | 7/10 | 5861 days | 1% |
| Supa Simpson | 8/10 | 5867 days | 1% |
| Norbert Hainz | 6/10 | 5875 days | 1% |
| Etienne VanD | 9/10 | 5882 days | 1% |
| Astrio Gregersen | 3/10 | 5891 days | 1% |
| barts | 7/10 | 5908 days | 1% |
| janden | 10/10 | 5908 days | 1% |
| frederike | 8/10 | 5909 days | 1% |
| varenaee | 10/10 | 5909 days | 1% |
| joem | 9/10 | 5910 days | 1% |
| vivw | 8/10 | 5916 days | 1% |
| pthreadgood | 9/10 | 5922 days | 1% |
| Sandra M | 6/10 | 5926 days | 1% |
| Michelle Kraemer | 8/10 | 5931 days | 1% |
| Philip Ryott | 9/10 | 5934 days | 1% |
| Marcel Schleinkcfer | 7/10 | 5936 days | 1% |
| Primavesi | 7/10 | 5936 days | 1% |
| Wim Put | 9/10 | 5950 days | 1% |
| Cheryl | 7/10 | 5954 days | 1% |
| Susan Fielder | 8/10 | 5954 days | 1% |
| johanw | 8/10 | 6040 days | 1% |
| AndyEngland | 5/10 | 6156 days | 1% |
| JoF | 9/10 | 6156 days | 1% |
| Christian Kamm | 7/10 | 6165 days | 1% |
| Michael Maddams | 9/10 | 6166 days | 1% |
| RonB | 7/10 | 6180 days | 1% |
| LesleyR | 7/10 | 6186 days | 1% |
| JeremyE | 8/10 | 6186 days | 1% |
| LucyT | 8/10 | 6186 days | 1% |
| Francesca Sabat | 9/10 | 6190 days | 1% |
| JesusB | 8/10 | 6202 days | 1% |
| ChristopherD | 8/10 | 6202 days | 1% |
| XaviG | 9/10 | 6202 days | 1% |
| JoanneM | 7/10 | 6203 days | 1% |
| Steven | 7/10 | 6211 days | 1% |
| Franz | 9/10 | 6219 days | 1% |
| Denise | 7/10 | 6290 days | 1% |
Adjustments
Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.
Sample Size Adjustment
No Adjustment
A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Kaikoura TOP 10 Holiday Park experience has plenty of reviews and does not meet the criteria for any adjustment.
Recent Reviews Adjustment
-4.15% Adjustment
There may be an adjustment if this experience hasn't received any reviews within the last 53 days. However the Kaikoura TOP 10 Holiday Park experience does not meet the criteria for any adjustment.
In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.
The Kaikoura TOP 10 Holiday Park experience has been adjusted for 200 days. Adjustments are according to the following table.
| Days | Adjustment |
|---|---|
| … | … |
| 197 | -4.08% |
| 198 | -4.10% |
| 199 | -4.13% |
| 200 | -4.15% |
| 201 | -4.17% |
| 202 | -4.19% |
| 203 | -4.21% |
| … | … |
Balancing Adjustment
3.57% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled customers are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Final Ranking Score
82%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.