G'day, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Kaikoura TOP 10 Holiday Park.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Kaikoura TOP 10 Holiday Park
Valid Reviews
207 Valid Reviews
The Kaikoura TOP 10 Holiday Park experience has a total of 210 reviews. There are 207 valid reviews that are included when calculating the ranking score and 3 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 207 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 22 |
|
11% |
| 9/10 | 47 |
|
23% |
| 8/10 | 61 |
|
29% |
| 7/10 | 40 |
|
19% |
| 6/10 | 18 |
|
9% |
| 5/10 | 10 |
|
5% |
| 4/10 | 4 |
|
2% |
| 3/10 | 4 |
|
2% |
| 2/10 | 0 |
|
0% |
| 1/10 | 1 |
|
0% |
77.20% Average
The raw data average (mean) for all the Kaikoura TOP 10 Holiday Park valid reviews is 77.20% and is based on 207 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
154 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 207 valid reviews, the experience has 154 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 154 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 14 |
|
9% |
| 9/10 | 32 |
|
21% |
| 8/10 | 46 |
|
30% |
| 7/10 | 33 |
|
21% |
| 6/10 | 15 |
|
10% |
| 5/10 | 6 |
|
4% |
| 4/10 | 4 |
|
3% |
| 3/10 | 4 |
|
3% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
76.30% Average
The raw data average (mean) for all the Kaikoura TOP 10 Holiday Park face-to-face reviews is 76.30% and is based on 154 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
82.60%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Annie | 10/10 | 504 days | 100% |
| Fabienne | 8/10 | 841 days | 68% |
| Trui Waalwijk | 5/10 | 1235 days | 22% |
| Melanie Stewart | 9/10 | 1419 days | 16% |
| Oonagh | 7/10 | 1631 days | 8% |
| Tim | 9/10 | 1906 days | 5% |
| Hakan | 7/10 | 1965 days | 5% |
| Maria | 5/10 | 2302 days | 3% |
| Tanja & Sven | 10/10 | 2362 days | 4% |
| Charlotte | 10/10 | 2576 days | 4% |
| Kate | 9/10 | 2607 days | 4% |
| Ismay Fabre | 9/10 | 2668 days | 4% |
| Liz | 9/10 | 2668 days | 4% |
| Shane | 5/10 | 2758 days | 3% |
| Juraj | 10/10 | 2758 days | 3% |
| Fer&And | 8/10 | 2880 days | 3% |
| Christina | 6/10 | 2972 days | 3% |
| Clobby | 6/10 | 3033 days | 2% |
| Shira LA | 8/10 | 3061 days | 3% |
| Paul and Paula | 9/10 | 3118 days | 3% |
| Michael Talbot | 7/10 | 3158 days | 2% |
| Benjamin Yang | 9/10 | 3184 days | 2% |
| Paul Liboi | 10/10 | 3393 days | 2% |
| Alan Brown | 8/10 | 3426 days | 2% |
| Ashley | 9/10 | 3558 days | 2% |
| Phillippa McLernon | 9/10 | 3785 days | 1% |
| Petr Svobodnik | 1/10 | 3816 days | 0% |
| Singapore Sling | 8/10 | 3854 days | 1% |
| Melissa Darlington | 8/10 | 3897 days | 1% |
| Jan mentink | 8/10 | 3975 days | 1% |
| Fabien Metro | 8/10 | 3980 days | 1% |
| Nick Rowe | 9/10 | 3982 days | 1% |
| John Drake | 8/10 | 4144 days | 0% |
| holidaymad from Solihull | 7/10 | 4188 days | 0% |
| tschavalon | 8/10 | 4280 days | 0% |
| Mike Fricker | 8/10 | 4463 days | 1% |
| Chris Handley | 10/10 | 4490 days | 1% |
| Joanna Mulcahy | 10/10 | 4491 days | 1% |
| Crousse | 7/10 | 4494 days | 1% |
| Jan Majerus | 9/10 | 4507 days | 1% |
| Kiernan Matthew | 7/10 | 4521 days | 1% |
| Ted Cole | 7/10 | 4522 days | 1% |
| Sue Eastwood | 5/10 | 4522 days | 1% |
| Davina Teo | 6/10 | 4529 days | 1% |
| Nigel | 10/10 | 4529 days | 1% |
| Monique Browne | 10/10 | 4555 days | 1% |
| ozelmer | 8/10 | 4675 days | 1% |
| Tony Graham | 7/10 | 4798 days | 1% |
| Neil Beckett | 9/10 | 4828 days | 1% |
| Sophie Spady | 7/10 | 4845 days | 1% |
| Christofer Tonn | 6/10 | 4845 days | 1% |
| Michael Nolan | 9/10 | 4859 days | 1% |
| Jim Woodruff | 9/10 | 4887 days | 1% |
| GARRYBLOWER | 10/10 | 4918 days | 1% |
| Rob | 8/10 | 4935 days | 1% |
| Brian Howe | 10/10 | 4942 days | 1% |
| Stephanie Levepue | 8/10 | 4953 days | 1% |
| Reijans | 8/10 | 4955 days | 1% |
| Rolf Zwahlen | 9/10 | 4956 days | 1% |
| Erik Funk | 8/10 | 4956 days | 1% |
| Steve and Therese Dunne | 9/10 | 4961 days | 1% |
| Ton Franke | 8/10 | 4965 days | 1% |
| sueadegizmo | 8/10 | 5132 days | 1% |
| Birds Tubbs | 8/10 | 5209 days | 1% |
| Toby Clark | 9/10 | 5216 days | 1% |
| Robert Steendijk | 7/10 | 5219 days | 1% |
| Denise & Maciej Holzer | 5/10 | 5228 days | 1% |
| Brasier | 9/10 | 5230 days | 1% |
| Josef | 7/10 | 5234 days | 1% |
| Michael & Janet | 8/10 | 5234 days | 1% |
| Seiler | 9/10 | 5234 days | 1% |
| Rebecca Richardson | 8/10 | 5235 days | 1% |
| Andrew Powell | 8/10 | 5235 days | 1% |
| Orlando | 8/10 | 5236 days | 1% |
| Gerhard Schoenmeubeck | 7/10 | 5236 days | 1% |
| Astrid Boon | 6/10 | 5238 days | 1% |
| Jim Delacruz | 6/10 | 5239 days | 1% |
| Janse | 3/10 | 5240 days | 0% |
| Peter Holt | 7/10 | 5241 days | 1% |
| Jonathan Philp | 8/10 | 5245 days | 1% |
| Frank Krivauek | 6/10 | 5247 days | 1% |
| Alison Rosser | 6/10 | 5247 days | 1% |
| Devon Urlacher | 9/10 | 5247 days | 1% |
| Kurt & Noemi Buhler | 7/10 | 5248 days | 1% |
| David Blundell | 4/10 | 5248 days | 1% |
| Hugo ten Brink | 8/10 | 5251 days | 1% |
| Katie K | 10/10 | 5262 days | 1% |
| Balonno | 6/10 | 5284 days | 1% |
| CMJ | 9/10 | 5284 days | 1% |
| Tobias Forst | 8/10 | 5316 days | 1% |
| Kai | 8/10 | 5321 days | 1% |
| Marc & Pauline | 8/10 | 5321 days | 1% |
| Eveline Mestrom | 6/10 | 5335 days | 1% |
| Tamara | 7/10 | 5345 days | 1% |
| Edward Marhi | 9/10 | 5556 days | 1% |
| Ken Jones | 7/10 | 5565 days | 1% |
| Jorren | 8/10 | 5568 days | 1% |
| Iain Campbell | 7/10 | 5568 days | 1% |
| Leon van Hengel | 8/10 | 5573 days | 1% |
| Werner and Rita | 9/10 | 5574 days | 1% |
| Judith | 9/10 | 5576 days | 1% |
| Charlie | 6/10 | 5576 days | 1% |
| Sue Top | 8/10 | 5577 days | 1% |
| Bill Cutler | 9/10 | 5580 days | 1% |
| Juerg & Denise Zuesli | 8/10 | 5583 days | 1% |
| Schweisshelm | 7/10 | 5584 days | 1% |
| Eddie Stevens | 8/10 | 5584 days | 1% |
| Cheryl & Ged Knight | 8/10 | 5586 days | 1% |
| Stephen Shearer | 10/10 | 5587 days | 1% |
| Hannah Roberts | 6/10 | 5587 days | 1% |
| James Hardern | 7/10 | 5587 days | 1% |
| Sue Croft | 9/10 | 5587 days | 1% |
| Cameron and Kim | 9/10 | 5589 days | 1% |
| Michael Assfalg | 5/10 | 5589 days | 1% |
| Julie Pasquignon | 8/10 | 5591 days | 1% |
| Melanie Gruber | 10/10 | 5591 days | 1% |
| Erin Dumbauld | 5/10 | 5591 days | 1% |
| Frederik Christiansen | 8/10 | 5592 days | 1% |
| Ross Salisbury | 8/10 | 5592 days | 1% |
| David Emerick | 10/10 | 5593 days | 1% |
| Plomp | 8/10 | 5594 days | 1% |
| Derek Puplett | 8/10 | 5594 days | 1% |
| Callum Sibbald | 8/10 | 5594 days | 1% |
| Gerlach | 7/10 | 5595 days | 1% |
| Hartmut Tonner | 4/10 | 5596 days | 1% |
| Josef & Christine Evers | 8/10 | 5599 days | 1% |
| Ron Pantzer | 6/10 | 5599 days | 1% |
| Richard Brijs | 9/10 | 5601 days | 1% |
| Jill Dean | 8/10 | 5605 days | 1% |
| Hartmut Vogt | 5/10 | 5606 days | 1% |
| Agata Szyler-Seildl | 9/10 | 5608 days | 1% |
| Horton Fawkes | 4/10 | 5609 days | 1% |
| Luc Marchand | 7/10 | 5610 days | 1% |
| Leontien Holster | 7/10 | 5610 days | 1% |
| Schers | 8/10 | 5611 days | 1% |
| Friedli Manuela | 10/10 | 5613 days | 1% |
| D Hoekstra | 7/10 | 5613 days | 1% |
| Mr & Mrs Winter | 7/10 | 5613 days | 1% |
| John Clarkson | 7/10 | 5616 days | 1% |
| cfc | 10/10 | 5649 days | 1% |
| wackiesttulip | 10/10 | 5710 days | 1% |
| Andrew Hammond | 8/10 | 5741 days | 1% |
| Mary Van | 8/10 | 5771 days | 1% |
| Mark Coffey | 9/10 | 5802 days | 1% |
| Jon van Hanten | 9/10 | 5880 days | 1% |
| Wal & Lynne | 8/10 | 5884 days | 1% |
| Haley & Jason | 6/10 | 5887 days | 1% |
| Amy | 9/10 | 5894 days | 1% |
| June | 10/10 | 5924 days | 1% |
| Moeller | 7/10 | 5933 days | 1% |
| Stefan Scheiterlein | 9/10 | 5937 days | 1% |
| katrina Marshall | 8/10 | 5941 days | 1% |
| Zoe Norcross | 8/10 | 5941 days | 1% |
| Einar | 8/10 | 5943 days | 1% |
| Tim Smith | 7/10 | 5946 days | 1% |
| Margo Alaska | 5/10 | 5946 days | 1% |
| A Libbis | 7/10 | 5947 days | 1% |
| P.C Kool | 9/10 | 5950 days | 1% |
| Main | 9/10 | 5956 days | 1% |
| Angela | 10/10 | 5956 days | 1% |
| Tanya Fitzgibbon | 6/10 | 5956 days | 1% |
| Zareua Boree | 6/10 | 5958 days | 1% |
| Don & Alice | 9/10 | 5959 days | 1% |
| jongejan | 8/10 | 5961 days | 1% |
| Susanne Strassmann | 8/10 | 5961 days | 1% |
| Michael | 3/10 | 5965 days | 0% |
| th schuermann | 3/10 | 5965 days | 0% |
| Ulric | 7/10 | 5977 days | 1% |
| Peter McGain | 4/10 | 5978 days | 1% |
| Gerrard Van S | 9/10 | 5982 days | 1% |
| Otto | 7/10 | 5982 days | 1% |
| Supa Simpson | 8/10 | 5988 days | 1% |
| Norbert Hainz | 6/10 | 5996 days | 1% |
| Etienne VanD | 9/10 | 6003 days | 1% |
| Astrio Gregersen | 3/10 | 6012 days | 0% |
| barts | 7/10 | 6029 days | 1% |
| janden | 10/10 | 6029 days | 1% |
| frederike | 8/10 | 6030 days | 1% |
| varenaee | 10/10 | 6030 days | 1% |
| joem | 9/10 | 6031 days | 1% |
| vivw | 8/10 | 6037 days | 1% |
| pthreadgood | 9/10 | 6043 days | 1% |
| Sandra M | 6/10 | 6047 days | 1% |
| Michelle Kraemer | 8/10 | 6052 days | 1% |
| Philip Ryott | 9/10 | 6055 days | 1% |
| Marcel Schleinkcfer | 7/10 | 6057 days | 1% |
| Primavesi | 7/10 | 6057 days | 1% |
| Wim Put | 9/10 | 6071 days | 1% |
| Cheryl | 7/10 | 6075 days | 1% |
| Susan Fielder | 8/10 | 6075 days | 1% |
| johanw | 8/10 | 6161 days | 1% |
| AndyEngland | 5/10 | 6277 days | 1% |
| JoF | 9/10 | 6277 days | 1% |
| Christian Kamm | 7/10 | 6286 days | 1% |
| Michael Maddams | 9/10 | 6287 days | 1% |
| RonB | 7/10 | 6301 days | 1% |
| LesleyR | 7/10 | 6307 days | 1% |
| JeremyE | 8/10 | 6307 days | 1% |
| LucyT | 8/10 | 6307 days | 1% |
| Francesca Sabat | 9/10 | 6311 days | 1% |
| JesusB | 8/10 | 6323 days | 1% |
| ChristopherD | 8/10 | 6323 days | 1% |
| XaviG | 9/10 | 6323 days | 1% |
| JoanneM | 7/10 | 6324 days | 1% |
| Steven | 7/10 | 6332 days | 1% |
| Franz | 9/10 | 6340 days | 1% |
| Denise | 7/10 | 6411 days | 1% |
Adjustments
Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.
Sample Size Adjustment
No Adjustment
A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Kaikoura TOP 10 Holiday Park experience has plenty of reviews and does not meet the criteria for any adjustment.
Recent Reviews Adjustment
-2.15% Adjustment
There may be an adjustment if this experience hasn't received any reviews within the last 118 days. However the Kaikoura TOP 10 Holiday Park experience does not meet the criteria for any adjustment.
In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.
The Kaikoura TOP 10 Holiday Park experience has been adjusted for 200 days. Adjustments are according to the following table.
| Days | Adjustment |
|---|---|
| … | … |
| 197 | -2.12% |
| 198 | -2.13% |
| 199 | -2.14% |
| 200 | -2.15% |
| 201 | -2.16% |
| 202 | -2.17% |
| 203 | -2.18% |
| … | … |
Balancing Adjustment
2.88% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled customers are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Final Ranking Score
83%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.