Kia ora, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Kaikoura TOP 10 Holiday Park.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Kaikoura TOP 10 Holiday Park
Valid Reviews
207 Valid Reviews
The Kaikoura TOP 10 Holiday Park experience has a total of 210 reviews. There are 207 valid reviews that are included when calculating the ranking score and 3 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 207 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 22 |
|
11% |
| 9/10 | 47 |
|
23% |
| 8/10 | 61 |
|
29% |
| 7/10 | 40 |
|
19% |
| 6/10 | 18 |
|
9% |
| 5/10 | 10 |
|
5% |
| 4/10 | 4 |
|
2% |
| 3/10 | 4 |
|
2% |
| 2/10 | 0 |
|
0% |
| 1/10 | 1 |
|
0% |
77.20% Average
The raw data average (mean) for all the Kaikoura TOP 10 Holiday Park valid reviews is 77.20% and is based on 207 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
154 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 207 valid reviews, the experience has 154 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 154 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 14 |
|
9% |
| 9/10 | 32 |
|
21% |
| 8/10 | 46 |
|
30% |
| 7/10 | 33 |
|
21% |
| 6/10 | 15 |
|
10% |
| 5/10 | 6 |
|
4% |
| 4/10 | 4 |
|
3% |
| 3/10 | 4 |
|
3% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
76.30% Average
The raw data average (mean) for all the Kaikoura TOP 10 Holiday Park face-to-face reviews is 76.30% and is based on 154 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
82.07%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Annie | 10/10 | 321 days | 100% |
| Fabienne | 8/10 | 658 days | 78% |
| Trui Waalwijk | 5/10 | 1052 days | 32% |
| Melanie Stewart | 9/10 | 1236 days | 26% |
| Oonagh | 7/10 | 1448 days | 13% |
| Tim | 9/10 | 1723 days | 6% |
| Hakan | 7/10 | 1782 days | 5% |
| Maria | 5/10 | 2119 days | 4% |
| Tanja & Sven | 10/10 | 2179 days | 5% |
| Charlotte | 10/10 | 2393 days | 4% |
| Kate | 9/10 | 2424 days | 4% |
| Ismay Fabre | 9/10 | 2485 days | 4% |
| Liz | 9/10 | 2485 days | 4% |
| Shane | 5/10 | 2575 days | 3% |
| Juraj | 10/10 | 2575 days | 4% |
| Fer&And | 8/10 | 2697 days | 3% |
| Christina | 6/10 | 2789 days | 3% |
| Clobby | 6/10 | 2850 days | 3% |
| Shira LA | 8/10 | 2878 days | 3% |
| Paul and Paula | 9/10 | 2935 days | 3% |
| Michael Talbot | 7/10 | 2975 days | 3% |
| Benjamin Yang | 9/10 | 3001 days | 3% |
| Paul Liboi | 10/10 | 3210 days | 2% |
| Alan Brown | 8/10 | 3243 days | 2% |
| Ashley | 9/10 | 3375 days | 2% |
| Phillippa McLernon | 9/10 | 3602 days | 2% |
| Petr Svobodnik | 1/10 | 3633 days | 1% |
| Singapore Sling | 8/10 | 3671 days | 1% |
| Melissa Darlington | 8/10 | 3714 days | 1% |
| Jan mentink | 8/10 | 3792 days | 1% |
| Fabien Metro | 8/10 | 3797 days | 1% |
| Nick Rowe | 9/10 | 3799 days | 1% |
| John Drake | 8/10 | 3961 days | 1% |
| holidaymad from Solihull | 7/10 | 4005 days | 1% |
| tschavalon | 8/10 | 4097 days | 1% |
| Mike Fricker | 8/10 | 4280 days | 0% |
| Chris Handley | 10/10 | 4307 days | 0% |
| Joanna Mulcahy | 10/10 | 4308 days | 0% |
| Crousse | 7/10 | 4311 days | 0% |
| Jan Majerus | 9/10 | 4324 days | 0% |
| Kiernan Matthew | 7/10 | 4338 days | 0% |
| Ted Cole | 7/10 | 4339 days | 0% |
| Sue Eastwood | 5/10 | 4339 days | 0% |
| Davina Teo | 6/10 | 4346 days | 0% |
| Nigel | 10/10 | 4346 days | 0% |
| Monique Browne | 10/10 | 4372 days | 0% |
| ozelmer | 8/10 | 4492 days | 1% |
| Tony Graham | 7/10 | 4615 days | 1% |
| Neil Beckett | 9/10 | 4645 days | 1% |
| Sophie Spady | 7/10 | 4662 days | 1% |
| Christofer Tonn | 6/10 | 4662 days | 1% |
| Michael Nolan | 9/10 | 4676 days | 1% |
| Jim Woodruff | 9/10 | 4704 days | 1% |
| GARRYBLOWER | 10/10 | 4735 days | 1% |
| Rob | 8/10 | 4752 days | 1% |
| Brian Howe | 10/10 | 4759 days | 1% |
| Stephanie Levepue | 8/10 | 4770 days | 1% |
| Reijans | 8/10 | 4772 days | 1% |
| Rolf Zwahlen | 9/10 | 4773 days | 1% |
| Erik Funk | 8/10 | 4773 days | 1% |
| Steve and Therese Dunne | 9/10 | 4778 days | 1% |
| Ton Franke | 8/10 | 4782 days | 1% |
| sueadegizmo | 8/10 | 4949 days | 1% |
| Birds Tubbs | 8/10 | 5026 days | 1% |
| Toby Clark | 9/10 | 5033 days | 1% |
| Robert Steendijk | 7/10 | 5036 days | 1% |
| Denise & Maciej Holzer | 5/10 | 5045 days | 1% |
| Brasier | 9/10 | 5047 days | 1% |
| Josef | 7/10 | 5051 days | 1% |
| Michael & Janet | 8/10 | 5051 days | 1% |
| Seiler | 9/10 | 5051 days | 1% |
| Rebecca Richardson | 8/10 | 5052 days | 1% |
| Andrew Powell | 8/10 | 5052 days | 1% |
| Orlando | 8/10 | 5053 days | 1% |
| Gerhard Schoenmeubeck | 7/10 | 5053 days | 1% |
| Astrid Boon | 6/10 | 5055 days | 1% |
| Jim Delacruz | 6/10 | 5056 days | 1% |
| Janse | 3/10 | 5057 days | 1% |
| Peter Holt | 7/10 | 5058 days | 1% |
| Jonathan Philp | 8/10 | 5062 days | 1% |
| Frank Krivauek | 6/10 | 5064 days | 1% |
| Alison Rosser | 6/10 | 5064 days | 1% |
| Devon Urlacher | 9/10 | 5064 days | 1% |
| Kurt & Noemi Buhler | 7/10 | 5065 days | 1% |
| David Blundell | 4/10 | 5065 days | 1% |
| Hugo ten Brink | 8/10 | 5068 days | 1% |
| Katie K | 10/10 | 5079 days | 1% |
| Balonno | 6/10 | 5101 days | 1% |
| CMJ | 9/10 | 5101 days | 1% |
| Tobias Forst | 8/10 | 5133 days | 1% |
| Kai | 8/10 | 5138 days | 1% |
| Marc & Pauline | 8/10 | 5138 days | 1% |
| Eveline Mestrom | 6/10 | 5152 days | 1% |
| Tamara | 7/10 | 5162 days | 1% |
| Edward Marhi | 9/10 | 5373 days | 1% |
| Ken Jones | 7/10 | 5382 days | 1% |
| Jorren | 8/10 | 5385 days | 1% |
| Iain Campbell | 7/10 | 5385 days | 1% |
| Leon van Hengel | 8/10 | 5390 days | 1% |
| Werner and Rita | 9/10 | 5391 days | 1% |
| Judith | 9/10 | 5393 days | 1% |
| Charlie | 6/10 | 5393 days | 1% |
| Sue Top | 8/10 | 5394 days | 1% |
| Bill Cutler | 9/10 | 5397 days | 1% |
| Juerg & Denise Zuesli | 8/10 | 5400 days | 1% |
| Schweisshelm | 7/10 | 5401 days | 1% |
| Eddie Stevens | 8/10 | 5401 days | 1% |
| Cheryl & Ged Knight | 8/10 | 5403 days | 1% |
| Stephen Shearer | 10/10 | 5404 days | 1% |
| Hannah Roberts | 6/10 | 5404 days | 1% |
| James Hardern | 7/10 | 5404 days | 1% |
| Sue Croft | 9/10 | 5404 days | 1% |
| Cameron and Kim | 9/10 | 5406 days | 1% |
| Michael Assfalg | 5/10 | 5406 days | 1% |
| Julie Pasquignon | 8/10 | 5408 days | 1% |
| Melanie Gruber | 10/10 | 5408 days | 1% |
| Erin Dumbauld | 5/10 | 5408 days | 1% |
| Frederik Christiansen | 8/10 | 5409 days | 1% |
| Ross Salisbury | 8/10 | 5409 days | 1% |
| David Emerick | 10/10 | 5410 days | 1% |
| Plomp | 8/10 | 5411 days | 1% |
| Derek Puplett | 8/10 | 5411 days | 1% |
| Callum Sibbald | 8/10 | 5411 days | 1% |
| Gerlach | 7/10 | 5412 days | 1% |
| Hartmut Tonner | 4/10 | 5413 days | 1% |
| Josef & Christine Evers | 8/10 | 5416 days | 1% |
| Ron Pantzer | 6/10 | 5416 days | 1% |
| Richard Brijs | 9/10 | 5418 days | 1% |
| Jill Dean | 8/10 | 5422 days | 1% |
| Hartmut Vogt | 5/10 | 5423 days | 1% |
| Agata Szyler-Seildl | 9/10 | 5425 days | 1% |
| Horton Fawkes | 4/10 | 5426 days | 1% |
| Luc Marchand | 7/10 | 5427 days | 1% |
| Leontien Holster | 7/10 | 5427 days | 1% |
| Schers | 8/10 | 5428 days | 1% |
| Friedli Manuela | 10/10 | 5430 days | 1% |
| D Hoekstra | 7/10 | 5430 days | 1% |
| Mr & Mrs Winter | 7/10 | 5430 days | 1% |
| John Clarkson | 7/10 | 5433 days | 1% |
| cfc | 10/10 | 5466 days | 1% |
| wackiesttulip | 10/10 | 5527 days | 1% |
| Andrew Hammond | 8/10 | 5558 days | 1% |
| Mary Van | 8/10 | 5588 days | 1% |
| Mark Coffey | 9/10 | 5619 days | 1% |
| Jon van Hanten | 9/10 | 5697 days | 1% |
| Wal & Lynne | 8/10 | 5701 days | 1% |
| Haley & Jason | 6/10 | 5704 days | 1% |
| Amy | 9/10 | 5711 days | 1% |
| June | 10/10 | 5741 days | 1% |
| Moeller | 7/10 | 5750 days | 1% |
| Stefan Scheiterlein | 9/10 | 5754 days | 1% |
| katrina Marshall | 8/10 | 5758 days | 1% |
| Zoe Norcross | 8/10 | 5758 days | 1% |
| Einar | 8/10 | 5760 days | 1% |
| Tim Smith | 7/10 | 5763 days | 1% |
| Margo Alaska | 5/10 | 5763 days | 1% |
| A Libbis | 7/10 | 5764 days | 1% |
| P.C Kool | 9/10 | 5767 days | 1% |
| Main | 9/10 | 5773 days | 1% |
| Angela | 10/10 | 5773 days | 1% |
| Tanya Fitzgibbon | 6/10 | 5773 days | 1% |
| Zareua Boree | 6/10 | 5775 days | 1% |
| Don & Alice | 9/10 | 5776 days | 1% |
| jongejan | 8/10 | 5778 days | 1% |
| Susanne Strassmann | 8/10 | 5778 days | 1% |
| Michael | 3/10 | 5782 days | 1% |
| th schuermann | 3/10 | 5782 days | 1% |
| Ulric | 7/10 | 5794 days | 1% |
| Peter McGain | 4/10 | 5795 days | 1% |
| Gerrard Van S | 9/10 | 5799 days | 1% |
| Otto | 7/10 | 5799 days | 1% |
| Supa Simpson | 8/10 | 5805 days | 1% |
| Norbert Hainz | 6/10 | 5813 days | 1% |
| Etienne VanD | 9/10 | 5820 days | 1% |
| Astrio Gregersen | 3/10 | 5829 days | 1% |
| barts | 7/10 | 5846 days | 1% |
| janden | 10/10 | 5846 days | 1% |
| frederike | 8/10 | 5847 days | 1% |
| varenaee | 10/10 | 5847 days | 1% |
| joem | 9/10 | 5848 days | 1% |
| vivw | 8/10 | 5854 days | 1% |
| pthreadgood | 9/10 | 5860 days | 1% |
| Sandra M | 6/10 | 5864 days | 1% |
| Michelle Kraemer | 8/10 | 5869 days | 1% |
| Philip Ryott | 9/10 | 5872 days | 1% |
| Marcel Schleinkcfer | 7/10 | 5874 days | 1% |
| Primavesi | 7/10 | 5874 days | 1% |
| Wim Put | 9/10 | 5888 days | 1% |
| Cheryl | 7/10 | 5892 days | 1% |
| Susan Fielder | 8/10 | 5892 days | 1% |
| johanw | 8/10 | 5978 days | 1% |
| AndyEngland | 5/10 | 6094 days | 1% |
| JoF | 9/10 | 6094 days | 1% |
| Christian Kamm | 7/10 | 6103 days | 1% |
| Michael Maddams | 9/10 | 6104 days | 1% |
| RonB | 7/10 | 6118 days | 1% |
| LesleyR | 7/10 | 6124 days | 1% |
| JeremyE | 8/10 | 6124 days | 1% |
| LucyT | 8/10 | 6124 days | 1% |
| Francesca Sabat | 9/10 | 6128 days | 1% |
| JesusB | 8/10 | 6140 days | 1% |
| ChristopherD | 8/10 | 6140 days | 1% |
| XaviG | 9/10 | 6140 days | 1% |
| JoanneM | 7/10 | 6141 days | 1% |
| Steven | 7/10 | 6149 days | 1% |
| Franz | 9/10 | 6157 days | 1% |
| Denise | 7/10 | 6228 days | 1% |
Adjustments
Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.
Sample Size Adjustment
No Adjustment
A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Kaikoura TOP 10 Holiday Park experience has plenty of reviews and does not meet the criteria for any adjustment.
Recent Reviews Adjustment
-4.05% Adjustment
There may be an adjustment if this experience hasn't received any reviews within the last 42 days. However the Kaikoura TOP 10 Holiday Park experience does not meet the criteria for any adjustment.
In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.
The Kaikoura TOP 10 Holiday Park experience has been adjusted for 200 days. Adjustments are according to the following table.
| Days | Adjustment |
|---|---|
| … | … |
| 197 | -3.98% |
| 198 | -4.01% |
| 199 | -4.03% |
| 200 | -4.05% |
| 201 | -4.07% |
| 202 | -4.09% |
| 203 | -4.11% |
| … | … |
Balancing Adjustment
3.58% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled customers are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Final Ranking Score
82%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.