G'day, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Kaikoura TOP 10 Holiday Park.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Kaikoura TOP 10 Holiday Park
Valid Reviews
207 Valid Reviews
The Kaikoura TOP 10 Holiday Park experience has a total of 210 reviews. There are 207 valid reviews that are included when calculating the ranking score and 3 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 207 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 22 |
|
11% |
| 9/10 | 47 |
|
23% |
| 8/10 | 61 |
|
29% |
| 7/10 | 40 |
|
19% |
| 6/10 | 18 |
|
9% |
| 5/10 | 10 |
|
5% |
| 4/10 | 4 |
|
2% |
| 3/10 | 4 |
|
2% |
| 2/10 | 0 |
|
0% |
| 1/10 | 1 |
|
0% |
77.20% Average
The raw data average (mean) for all the Kaikoura TOP 10 Holiday Park valid reviews is 77.20% and is based on 207 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
154 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 207 valid reviews, the experience has 154 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 154 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 14 |
|
9% |
| 9/10 | 32 |
|
21% |
| 8/10 | 46 |
|
30% |
| 7/10 | 33 |
|
21% |
| 6/10 | 15 |
|
10% |
| 5/10 | 6 |
|
4% |
| 4/10 | 4 |
|
3% |
| 3/10 | 4 |
|
3% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
76.30% Average
The raw data average (mean) for all the Kaikoura TOP 10 Holiday Park face-to-face reviews is 76.30% and is based on 154 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
82.45%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Annie | 10/10 | 444 days | 100% |
| Fabienne | 8/10 | 781 days | 72% |
| Trui Waalwijk | 5/10 | 1175 days | 25% |
| Melanie Stewart | 9/10 | 1359 days | 19% |
| Oonagh | 7/10 | 1571 days | 9% |
| Tim | 9/10 | 1846 days | 5% |
| Hakan | 7/10 | 1905 days | 5% |
| Maria | 5/10 | 2242 days | 3% |
| Tanja & Sven | 10/10 | 2302 days | 4% |
| Charlotte | 10/10 | 2516 days | 4% |
| Kate | 9/10 | 2547 days | 4% |
| Ismay Fabre | 9/10 | 2608 days | 4% |
| Liz | 9/10 | 2608 days | 4% |
| Shane | 5/10 | 2698 days | 2% |
| Juraj | 10/10 | 2698 days | 3% |
| Fer&And | 8/10 | 2820 days | 3% |
| Christina | 6/10 | 2912 days | 2% |
| Clobby | 6/10 | 2973 days | 2% |
| Shira LA | 8/10 | 3001 days | 3% |
| Paul and Paula | 9/10 | 3058 days | 3% |
| Michael Talbot | 7/10 | 3098 days | 2% |
| Benjamin Yang | 9/10 | 3123 days | 2% |
| Paul Liboi | 10/10 | 3333 days | 2% |
| Alan Brown | 8/10 | 3365 days | 2% |
| Ashley | 9/10 | 3498 days | 2% |
| Phillippa McLernon | 9/10 | 3725 days | 1% |
| Petr Svobodnik | 1/10 | 3756 days | 0% |
| Singapore Sling | 8/10 | 3793 days | 1% |
| Melissa Darlington | 8/10 | 3837 days | 1% |
| Jan mentink | 8/10 | 3915 days | 1% |
| Fabien Metro | 8/10 | 3920 days | 1% |
| Nick Rowe | 9/10 | 3922 days | 1% |
| John Drake | 8/10 | 4084 days | 0% |
| holidaymad from Solihull | 7/10 | 4127 days | 0% |
| tschavalon | 8/10 | 4219 days | 0% |
| Mike Fricker | 8/10 | 4403 days | 1% |
| Chris Handley | 10/10 | 4430 days | 1% |
| Joanna Mulcahy | 10/10 | 4431 days | 1% |
| Crousse | 7/10 | 4434 days | 1% |
| Jan Majerus | 9/10 | 4447 days | 1% |
| Kiernan Matthew | 7/10 | 4461 days | 1% |
| Ted Cole | 7/10 | 4462 days | 1% |
| Sue Eastwood | 5/10 | 4462 days | 1% |
| Davina Teo | 6/10 | 4469 days | 1% |
| Nigel | 10/10 | 4469 days | 1% |
| Monique Browne | 10/10 | 4495 days | 1% |
| ozelmer | 8/10 | 4615 days | 1% |
| Tony Graham | 7/10 | 4738 days | 1% |
| Neil Beckett | 9/10 | 4768 days | 1% |
| Sophie Spady | 7/10 | 4785 days | 1% |
| Christofer Tonn | 6/10 | 4785 days | 1% |
| Michael Nolan | 9/10 | 4799 days | 1% |
| Jim Woodruff | 9/10 | 4827 days | 1% |
| GARRYBLOWER | 10/10 | 4858 days | 1% |
| Rob | 8/10 | 4875 days | 1% |
| Brian Howe | 10/10 | 4882 days | 1% |
| Stephanie Levepue | 8/10 | 4893 days | 1% |
| Reijans | 8/10 | 4895 days | 1% |
| Rolf Zwahlen | 9/10 | 4896 days | 1% |
| Erik Funk | 8/10 | 4896 days | 1% |
| Steve and Therese Dunne | 9/10 | 4901 days | 1% |
| Ton Franke | 8/10 | 4905 days | 1% |
| sueadegizmo | 8/10 | 5072 days | 1% |
| Birds Tubbs | 8/10 | 5149 days | 1% |
| Toby Clark | 9/10 | 5156 days | 1% |
| Robert Steendijk | 7/10 | 5159 days | 1% |
| Denise & Maciej Holzer | 5/10 | 5168 days | 1% |
| Brasier | 9/10 | 5170 days | 1% |
| Josef | 7/10 | 5174 days | 1% |
| Michael & Janet | 8/10 | 5174 days | 1% |
| Seiler | 9/10 | 5174 days | 1% |
| Rebecca Richardson | 8/10 | 5175 days | 1% |
| Andrew Powell | 8/10 | 5175 days | 1% |
| Orlando | 8/10 | 5176 days | 1% |
| Gerhard Schoenmeubeck | 7/10 | 5176 days | 1% |
| Astrid Boon | 6/10 | 5178 days | 1% |
| Jim Delacruz | 6/10 | 5179 days | 1% |
| Janse | 3/10 | 5180 days | 0% |
| Peter Holt | 7/10 | 5181 days | 1% |
| Jonathan Philp | 8/10 | 5185 days | 1% |
| Frank Krivauek | 6/10 | 5187 days | 1% |
| Alison Rosser | 6/10 | 5187 days | 1% |
| Devon Urlacher | 9/10 | 5187 days | 1% |
| Kurt & Noemi Buhler | 7/10 | 5188 days | 1% |
| David Blundell | 4/10 | 5188 days | 0% |
| Hugo ten Brink | 8/10 | 5191 days | 1% |
| Katie K | 10/10 | 5202 days | 1% |
| Balonno | 6/10 | 5224 days | 1% |
| CMJ | 9/10 | 5224 days | 1% |
| Tobias Forst | 8/10 | 5256 days | 1% |
| Kai | 8/10 | 5261 days | 1% |
| Marc & Pauline | 8/10 | 5261 days | 1% |
| Eveline Mestrom | 6/10 | 5275 days | 1% |
| Tamara | 7/10 | 5285 days | 1% |
| Edward Marhi | 9/10 | 5496 days | 1% |
| Ken Jones | 7/10 | 5505 days | 1% |
| Jorren | 8/10 | 5508 days | 1% |
| Iain Campbell | 7/10 | 5508 days | 1% |
| Leon van Hengel | 8/10 | 5513 days | 1% |
| Werner and Rita | 9/10 | 5514 days | 1% |
| Judith | 9/10 | 5516 days | 1% |
| Charlie | 6/10 | 5516 days | 1% |
| Sue Top | 8/10 | 5517 days | 1% |
| Bill Cutler | 9/10 | 5520 days | 1% |
| Juerg & Denise Zuesli | 8/10 | 5523 days | 1% |
| Schweisshelm | 7/10 | 5524 days | 1% |
| Eddie Stevens | 8/10 | 5524 days | 1% |
| Cheryl & Ged Knight | 8/10 | 5526 days | 1% |
| Stephen Shearer | 10/10 | 5527 days | 1% |
| Hannah Roberts | 6/10 | 5527 days | 1% |
| James Hardern | 7/10 | 5527 days | 1% |
| Sue Croft | 9/10 | 5527 days | 1% |
| Cameron and Kim | 9/10 | 5529 days | 1% |
| Michael Assfalg | 5/10 | 5529 days | 1% |
| Julie Pasquignon | 8/10 | 5531 days | 1% |
| Melanie Gruber | 10/10 | 5531 days | 1% |
| Erin Dumbauld | 5/10 | 5531 days | 1% |
| Frederik Christiansen | 8/10 | 5532 days | 1% |
| Ross Salisbury | 8/10 | 5532 days | 1% |
| David Emerick | 10/10 | 5533 days | 1% |
| Plomp | 8/10 | 5534 days | 1% |
| Derek Puplett | 8/10 | 5534 days | 1% |
| Callum Sibbald | 8/10 | 5534 days | 1% |
| Gerlach | 7/10 | 5535 days | 1% |
| Hartmut Tonner | 4/10 | 5536 days | 0% |
| Josef & Christine Evers | 8/10 | 5539 days | 1% |
| Ron Pantzer | 6/10 | 5539 days | 1% |
| Richard Brijs | 9/10 | 5541 days | 1% |
| Jill Dean | 8/10 | 5545 days | 1% |
| Hartmut Vogt | 5/10 | 5546 days | 1% |
| Agata Szyler-Seildl | 9/10 | 5548 days | 1% |
| Horton Fawkes | 4/10 | 5549 days | 0% |
| Luc Marchand | 7/10 | 5550 days | 1% |
| Leontien Holster | 7/10 | 5550 days | 1% |
| Schers | 8/10 | 5551 days | 1% |
| Friedli Manuela | 10/10 | 5553 days | 1% |
| D Hoekstra | 7/10 | 5553 days | 1% |
| Mr & Mrs Winter | 7/10 | 5553 days | 1% |
| John Clarkson | 7/10 | 5556 days | 1% |
| cfc | 10/10 | 5589 days | 1% |
| wackiesttulip | 10/10 | 5650 days | 1% |
| Andrew Hammond | 8/10 | 5681 days | 1% |
| Mary Van | 8/10 | 5711 days | 1% |
| Mark Coffey | 9/10 | 5742 days | 1% |
| Jon van Hanten | 9/10 | 5820 days | 1% |
| Wal & Lynne | 8/10 | 5824 days | 1% |
| Haley & Jason | 6/10 | 5827 days | 1% |
| Amy | 9/10 | 5834 days | 1% |
| June | 10/10 | 5864 days | 1% |
| Moeller | 7/10 | 5873 days | 1% |
| Stefan Scheiterlein | 9/10 | 5877 days | 1% |
| katrina Marshall | 8/10 | 5881 days | 1% |
| Zoe Norcross | 8/10 | 5881 days | 1% |
| Einar | 8/10 | 5883 days | 1% |
| Tim Smith | 7/10 | 5886 days | 1% |
| Margo Alaska | 5/10 | 5886 days | 1% |
| A Libbis | 7/10 | 5887 days | 1% |
| P.C Kool | 9/10 | 5890 days | 1% |
| Main | 9/10 | 5896 days | 1% |
| Angela | 10/10 | 5896 days | 1% |
| Tanya Fitzgibbon | 6/10 | 5896 days | 1% |
| Zareua Boree | 6/10 | 5898 days | 1% |
| Don & Alice | 9/10 | 5899 days | 1% |
| jongejan | 8/10 | 5901 days | 1% |
| Susanne Strassmann | 8/10 | 5901 days | 1% |
| Michael | 3/10 | 5905 days | 0% |
| th schuermann | 3/10 | 5905 days | 0% |
| Ulric | 7/10 | 5917 days | 1% |
| Peter McGain | 4/10 | 5918 days | 0% |
| Gerrard Van S | 9/10 | 5922 days | 1% |
| Otto | 7/10 | 5922 days | 1% |
| Supa Simpson | 8/10 | 5928 days | 1% |
| Norbert Hainz | 6/10 | 5936 days | 1% |
| Etienne VanD | 9/10 | 5943 days | 1% |
| Astrio Gregersen | 3/10 | 5952 days | 0% |
| barts | 7/10 | 5969 days | 1% |
| janden | 10/10 | 5969 days | 1% |
| frederike | 8/10 | 5970 days | 1% |
| varenaee | 10/10 | 5970 days | 1% |
| joem | 9/10 | 5971 days | 1% |
| vivw | 8/10 | 5977 days | 1% |
| pthreadgood | 9/10 | 5983 days | 1% |
| Sandra M | 6/10 | 5987 days | 1% |
| Michelle Kraemer | 8/10 | 5992 days | 1% |
| Philip Ryott | 9/10 | 5995 days | 1% |
| Marcel Schleinkcfer | 7/10 | 5997 days | 1% |
| Primavesi | 7/10 | 5997 days | 1% |
| Wim Put | 9/10 | 6011 days | 1% |
| Cheryl | 7/10 | 6015 days | 1% |
| Susan Fielder | 8/10 | 6015 days | 1% |
| johanw | 8/10 | 6101 days | 1% |
| AndyEngland | 5/10 | 6217 days | 1% |
| JoF | 9/10 | 6217 days | 1% |
| Christian Kamm | 7/10 | 6226 days | 1% |
| Michael Maddams | 9/10 | 6227 days | 1% |
| RonB | 7/10 | 6241 days | 1% |
| LesleyR | 7/10 | 6247 days | 1% |
| JeremyE | 8/10 | 6247 days | 1% |
| LucyT | 8/10 | 6247 days | 1% |
| Francesca Sabat | 9/10 | 6251 days | 1% |
| JesusB | 8/10 | 6263 days | 1% |
| ChristopherD | 8/10 | 6263 days | 1% |
| XaviG | 9/10 | 6263 days | 1% |
| JoanneM | 7/10 | 6264 days | 1% |
| Steven | 7/10 | 6272 days | 1% |
| Franz | 9/10 | 6280 days | 1% |
| Denise | 7/10 | 6351 days | 1% |
Adjustments
Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.
Sample Size Adjustment
No Adjustment
A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Kaikoura TOP 10 Holiday Park experience has plenty of reviews and does not meet the criteria for any adjustment.
Recent Reviews Adjustment
-3.34% Adjustment
There may be an adjustment if this experience hasn't received any reviews within the last 70 days. However the Kaikoura TOP 10 Holiday Park experience does not meet the criteria for any adjustment.
In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.
The Kaikoura TOP 10 Holiday Park experience has been adjusted for 200 days. Adjustments are according to the following table.
| Days | Adjustment |
|---|---|
| … | … |
| 197 | -3.29% |
| 198 | -3.30% |
| 199 | -3.32% |
| 200 | -3.34% |
| 201 | -3.35% |
| 202 | -3.37% |
| 203 | -3.39% |
| … | … |
Balancing Adjustment
3.25% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled customers are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Final Ranking Score
82%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.