Hi, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Kaikoura TOP 10 Holiday Park.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Kaikoura TOP 10 Holiday Park
Valid Reviews
207 Valid Reviews
The Kaikoura TOP 10 Holiday Park experience has a total of 210 reviews. There are 207 valid reviews that are included when calculating the ranking score and 3 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 207 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 22 |
|
11% |
| 9/10 | 47 |
|
23% |
| 8/10 | 61 |
|
29% |
| 7/10 | 40 |
|
19% |
| 6/10 | 18 |
|
9% |
| 5/10 | 10 |
|
5% |
| 4/10 | 4 |
|
2% |
| 3/10 | 4 |
|
2% |
| 2/10 | 0 |
|
0% |
| 1/10 | 1 |
|
0% |
77.20% Average
The raw data average (mean) for all the Kaikoura TOP 10 Holiday Park valid reviews is 77.20% and is based on 207 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
154 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 207 valid reviews, the experience has 154 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 154 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 14 |
|
9% |
| 9/10 | 32 |
|
21% |
| 8/10 | 46 |
|
30% |
| 7/10 | 33 |
|
21% |
| 6/10 | 15 |
|
10% |
| 5/10 | 6 |
|
4% |
| 4/10 | 4 |
|
3% |
| 3/10 | 4 |
|
3% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
76.30% Average
The raw data average (mean) for all the Kaikoura TOP 10 Holiday Park face-to-face reviews is 76.30% and is based on 154 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
81.17%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Annie | 10/10 | 87 days | 100% |
| Fabienne | 8/10 | 424 days | 88% |
| Trui Waalwijk | 5/10 | 818 days | 47% |
| Melanie Stewart | 9/10 | 1002 days | 43% |
| Oonagh | 7/10 | 1214 days | 24% |
| Tim | 9/10 | 1489 days | 11% |
| Hakan | 7/10 | 1548 days | 9% |
| Maria | 5/10 | 1885 days | 4% |
| Tanja & Sven | 10/10 | 1945 days | 5% |
| Charlotte | 10/10 | 2159 days | 4% |
| Kate | 9/10 | 2190 days | 4% |
| Ismay Fabre | 9/10 | 2251 days | 4% |
| Liz | 9/10 | 2251 days | 4% |
| Shane | 5/10 | 2341 days | 3% |
| Juraj | 10/10 | 2341 days | 4% |
| Fer&And | 8/10 | 2463 days | 3% |
| Christina | 6/10 | 2555 days | 3% |
| Clobby | 6/10 | 2616 days | 3% |
| Shira LA | 8/10 | 2644 days | 3% |
| Paul and Paula | 9/10 | 2701 days | 3% |
| Michael Talbot | 7/10 | 2741 days | 3% |
| Benjamin Yang | 9/10 | 2766 days | 3% |
| Paul Liboi | 10/10 | 2976 days | 3% |
| Alan Brown | 8/10 | 3008 days | 2% |
| Ashley | 9/10 | 3141 days | 2% |
| Phillippa McLernon | 9/10 | 3368 days | 2% |
| Petr Svobodnik | 1/10 | 3399 days | 1% |
| Singapore Sling | 8/10 | 3436 days | 2% |
| Melissa Darlington | 8/10 | 3480 days | 2% |
| Jan mentink | 8/10 | 3558 days | 1% |
| Fabien Metro | 8/10 | 3563 days | 1% |
| Nick Rowe | 9/10 | 3565 days | 1% |
| John Drake | 8/10 | 3727 days | 1% |
| holidaymad from Solihull | 7/10 | 3770 days | 1% |
| tschavalon | 8/10 | 3862 days | 1% |
| Mike Fricker | 8/10 | 4046 days | 0% |
| Chris Handley | 10/10 | 4073 days | 0% |
| Joanna Mulcahy | 10/10 | 4074 days | 0% |
| Crousse | 7/10 | 4077 days | 0% |
| Jan Majerus | 9/10 | 4090 days | 0% |
| Kiernan Matthew | 7/10 | 4104 days | 0% |
| Ted Cole | 7/10 | 4105 days | 0% |
| Sue Eastwood | 5/10 | 4105 days | 0% |
| Davina Teo | 6/10 | 4112 days | 0% |
| Nigel | 10/10 | 4112 days | 0% |
| Monique Browne | 10/10 | 4138 days | 0% |
| ozelmer | 8/10 | 4258 days | 0% |
| Tony Graham | 7/10 | 4381 days | 1% |
| Neil Beckett | 9/10 | 4411 days | 1% |
| Sophie Spady | 7/10 | 4428 days | 1% |
| Christofer Tonn | 6/10 | 4428 days | 1% |
| Michael Nolan | 9/10 | 4442 days | 1% |
| Jim Woodruff | 9/10 | 4470 days | 1% |
| GARRYBLOWER | 10/10 | 4501 days | 1% |
| Rob | 8/10 | 4518 days | 1% |
| Brian Howe | 10/10 | 4525 days | 1% |
| Stephanie Levepue | 8/10 | 4536 days | 1% |
| Reijans | 8/10 | 4538 days | 1% |
| Rolf Zwahlen | 9/10 | 4539 days | 1% |
| Erik Funk | 8/10 | 4539 days | 1% |
| Steve and Therese Dunne | 9/10 | 4544 days | 1% |
| Ton Franke | 8/10 | 4548 days | 1% |
| sueadegizmo | 8/10 | 4715 days | 1% |
| Birds Tubbs | 8/10 | 4792 days | 1% |
| Toby Clark | 9/10 | 4799 days | 1% |
| Robert Steendijk | 7/10 | 4802 days | 1% |
| Denise & Maciej Holzer | 5/10 | 4811 days | 1% |
| Brasier | 9/10 | 4813 days | 1% |
| Josef | 7/10 | 4817 days | 1% |
| Michael & Janet | 8/10 | 4817 days | 1% |
| Seiler | 9/10 | 4817 days | 1% |
| Rebecca Richardson | 8/10 | 4818 days | 1% |
| Andrew Powell | 8/10 | 4818 days | 1% |
| Orlando | 8/10 | 4819 days | 1% |
| Gerhard Schoenmeubeck | 7/10 | 4819 days | 1% |
| Astrid Boon | 6/10 | 4821 days | 1% |
| Jim Delacruz | 6/10 | 4822 days | 1% |
| Janse | 3/10 | 4823 days | 0% |
| Peter Holt | 7/10 | 4824 days | 1% |
| Jonathan Philp | 8/10 | 4828 days | 1% |
| Frank Krivauek | 6/10 | 4830 days | 1% |
| Alison Rosser | 6/10 | 4830 days | 1% |
| Devon Urlacher | 9/10 | 4830 days | 1% |
| Kurt & Noemi Buhler | 7/10 | 4831 days | 1% |
| David Blundell | 4/10 | 4831 days | 0% |
| Hugo ten Brink | 8/10 | 4834 days | 1% |
| Katie K | 10/10 | 4845 days | 1% |
| Balonno | 6/10 | 4867 days | 1% |
| CMJ | 9/10 | 4867 days | 1% |
| Tobias Forst | 8/10 | 4899 days | 1% |
| Kai | 8/10 | 4904 days | 1% |
| Marc & Pauline | 8/10 | 4904 days | 1% |
| Eveline Mestrom | 6/10 | 4918 days | 1% |
| Tamara | 7/10 | 4928 days | 1% |
| Edward Marhi | 9/10 | 5139 days | 1% |
| Ken Jones | 7/10 | 5148 days | 1% |
| Jorren | 8/10 | 5151 days | 1% |
| Iain Campbell | 7/10 | 5151 days | 1% |
| Leon van Hengel | 8/10 | 5156 days | 1% |
| Werner and Rita | 9/10 | 5157 days | 1% |
| Judith | 9/10 | 5159 days | 1% |
| Charlie | 6/10 | 5159 days | 1% |
| Sue Top | 8/10 | 5160 days | 1% |
| Bill Cutler | 9/10 | 5163 days | 1% |
| Juerg & Denise Zuesli | 8/10 | 5166 days | 1% |
| Schweisshelm | 7/10 | 5167 days | 1% |
| Eddie Stevens | 8/10 | 5167 days | 1% |
| Cheryl & Ged Knight | 8/10 | 5169 days | 1% |
| Stephen Shearer | 10/10 | 5170 days | 1% |
| Hannah Roberts | 6/10 | 5170 days | 1% |
| James Hardern | 7/10 | 5170 days | 1% |
| Sue Croft | 9/10 | 5170 days | 1% |
| Cameron and Kim | 9/10 | 5172 days | 1% |
| Michael Assfalg | 5/10 | 5172 days | 1% |
| Julie Pasquignon | 8/10 | 5174 days | 1% |
| Melanie Gruber | 10/10 | 5174 days | 1% |
| Erin Dumbauld | 5/10 | 5174 days | 1% |
| Frederik Christiansen | 8/10 | 5175 days | 1% |
| Ross Salisbury | 8/10 | 5175 days | 1% |
| David Emerick | 10/10 | 5176 days | 1% |
| Plomp | 8/10 | 5177 days | 1% |
| Derek Puplett | 8/10 | 5177 days | 1% |
| Callum Sibbald | 8/10 | 5177 days | 1% |
| Gerlach | 7/10 | 5178 days | 1% |
| Hartmut Tonner | 4/10 | 5179 days | 0% |
| Josef & Christine Evers | 8/10 | 5182 days | 1% |
| Ron Pantzer | 6/10 | 5182 days | 1% |
| Richard Brijs | 9/10 | 5184 days | 1% |
| Jill Dean | 8/10 | 5188 days | 1% |
| Hartmut Vogt | 5/10 | 5189 days | 1% |
| Agata Szyler-Seildl | 9/10 | 5191 days | 1% |
| Horton Fawkes | 4/10 | 5192 days | 0% |
| Luc Marchand | 7/10 | 5193 days | 1% |
| Leontien Holster | 7/10 | 5193 days | 1% |
| Schers | 8/10 | 5194 days | 1% |
| Friedli Manuela | 10/10 | 5196 days | 1% |
| D Hoekstra | 7/10 | 5196 days | 1% |
| Mr & Mrs Winter | 7/10 | 5196 days | 1% |
| John Clarkson | 7/10 | 5199 days | 1% |
| cfc | 10/10 | 5232 days | 1% |
| wackiesttulip | 10/10 | 5293 days | 1% |
| Andrew Hammond | 8/10 | 5324 days | 1% |
| Mary Van | 8/10 | 5354 days | 1% |
| Mark Coffey | 9/10 | 5385 days | 1% |
| Jon van Hanten | 9/10 | 5463 days | 1% |
| Wal & Lynne | 8/10 | 5467 days | 1% |
| Haley & Jason | 6/10 | 5470 days | 1% |
| Amy | 9/10 | 5477 days | 1% |
| June | 10/10 | 5507 days | 1% |
| Moeller | 7/10 | 5516 days | 1% |
| Stefan Scheiterlein | 9/10 | 5520 days | 1% |
| katrina Marshall | 8/10 | 5524 days | 1% |
| Zoe Norcross | 8/10 | 5524 days | 1% |
| Einar | 8/10 | 5526 days | 1% |
| Tim Smith | 7/10 | 5529 days | 1% |
| Margo Alaska | 5/10 | 5529 days | 1% |
| A Libbis | 7/10 | 5530 days | 1% |
| P.C Kool | 9/10 | 5533 days | 1% |
| Main | 9/10 | 5539 days | 1% |
| Angela | 10/10 | 5539 days | 1% |
| Tanya Fitzgibbon | 6/10 | 5539 days | 1% |
| Zareua Boree | 6/10 | 5541 days | 1% |
| Don & Alice | 9/10 | 5542 days | 1% |
| jongejan | 8/10 | 5544 days | 1% |
| Susanne Strassmann | 8/10 | 5544 days | 1% |
| Michael | 3/10 | 5548 days | 0% |
| th schuermann | 3/10 | 5548 days | 0% |
| Ulric | 7/10 | 5560 days | 1% |
| Peter McGain | 4/10 | 5561 days | 0% |
| Gerrard Van S | 9/10 | 5565 days | 1% |
| Otto | 7/10 | 5565 days | 1% |
| Supa Simpson | 8/10 | 5571 days | 1% |
| Norbert Hainz | 6/10 | 5579 days | 1% |
| Etienne VanD | 9/10 | 5586 days | 1% |
| Astrio Gregersen | 3/10 | 5595 days | 0% |
| barts | 7/10 | 5612 days | 1% |
| janden | 10/10 | 5612 days | 1% |
| frederike | 8/10 | 5613 days | 1% |
| varenaee | 10/10 | 5613 days | 1% |
| joem | 9/10 | 5614 days | 1% |
| vivw | 8/10 | 5620 days | 1% |
| pthreadgood | 9/10 | 5626 days | 1% |
| Sandra M | 6/10 | 5630 days | 1% |
| Michelle Kraemer | 8/10 | 5635 days | 1% |
| Philip Ryott | 9/10 | 5638 days | 1% |
| Marcel Schleinkcfer | 7/10 | 5640 days | 1% |
| Primavesi | 7/10 | 5640 days | 1% |
| Wim Put | 9/10 | 5654 days | 1% |
| Cheryl | 7/10 | 5658 days | 1% |
| Susan Fielder | 8/10 | 5658 days | 1% |
| johanw | 8/10 | 5744 days | 1% |
| AndyEngland | 5/10 | 5860 days | 1% |
| JoF | 9/10 | 5860 days | 1% |
| Christian Kamm | 7/10 | 5869 days | 1% |
| Michael Maddams | 9/10 | 5870 days | 1% |
| RonB | 7/10 | 5884 days | 1% |
| LesleyR | 7/10 | 5890 days | 1% |
| JeremyE | 8/10 | 5890 days | 1% |
| LucyT | 8/10 | 5890 days | 1% |
| Francesca Sabat | 9/10 | 5894 days | 1% |
| JesusB | 8/10 | 5906 days | 1% |
| ChristopherD | 8/10 | 5906 days | 1% |
| XaviG | 9/10 | 5906 days | 1% |
| JoanneM | 7/10 | 5907 days | 1% |
| Steven | 7/10 | 5915 days | 1% |
| Franz | 9/10 | 5923 days | 1% |
| Denise | 7/10 | 5994 days | 1% |
Adjustments
Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.
Sample Size Adjustment
No Adjustment
A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Kaikoura TOP 10 Holiday Park experience has plenty of reviews and does not meet the criteria for any adjustment.
Recent Reviews Adjustment
-1.14% Adjustment
There may be an adjustment if this experience hasn't received any reviews within the last 76 days. However the Kaikoura TOP 10 Holiday Park experience does not meet the criteria for any adjustment.
In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.
The Kaikoura TOP 10 Holiday Park experience has been adjusted for 72 days. Adjustments are according to the following table.
| Days | Adjustment |
|---|---|
| … | … |
| 69 | -1.09% |
| 70 | -1.11% |
| 71 | -1.12% |
| 72 | -1.14% |
| 73 | -1.15% |
| 74 | -1.17% |
| 75 | -1.18% |
| … | … |
Balancing Adjustment
2.99% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled customers are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Final Ranking Score
83%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.