Kia ora, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Kaikoura TOP 10 Holiday Park.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Kaikoura TOP 10 Holiday Park
Valid Reviews
207 Valid Reviews
The Kaikoura TOP 10 Holiday Park experience has a total of 211 reviews. There are 207 valid reviews that are included when calculating the ranking score and 4 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 207 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 22 |
|
11% |
| 9/10 | 47 |
|
23% |
| 8/10 | 61 |
|
29% |
| 7/10 | 40 |
|
19% |
| 6/10 | 18 |
|
9% |
| 5/10 | 10 |
|
5% |
| 4/10 | 4 |
|
2% |
| 3/10 | 4 |
|
2% |
| 2/10 | 0 |
|
0% |
| 1/10 | 1 |
|
0% |
77.20% Average
The raw data average (mean) for all the Kaikoura TOP 10 Holiday Park valid reviews is 77.20% and is based on 207 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
154 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 207 valid reviews, the experience has 154 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 154 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 14 |
|
9% |
| 9/10 | 32 |
|
21% |
| 8/10 | 46 |
|
30% |
| 7/10 | 33 |
|
21% |
| 6/10 | 15 |
|
10% |
| 5/10 | 6 |
|
4% |
| 4/10 | 4 |
|
3% |
| 3/10 | 4 |
|
3% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
76.30% Average
The raw data average (mean) for all the Kaikoura TOP 10 Holiday Park face-to-face reviews is 76.30% and is based on 154 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
82.18%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Annie | 10/10 | 343 days | 100% |
| Fabienne | 8/10 | 680 days | 77% |
| Trui Waalwijk | 5/10 | 1074 days | 30% |
| Melanie Stewart | 9/10 | 1258 days | 25% |
| Oonagh | 7/10 | 1470 days | 12% |
| Tim | 9/10 | 1745 days | 6% |
| Hakan | 7/10 | 1804 days | 5% |
| Maria | 5/10 | 2141 days | 4% |
| Tanja & Sven | 10/10 | 2201 days | 5% |
| Charlotte | 10/10 | 2415 days | 4% |
| Kate | 9/10 | 2446 days | 4% |
| Ismay Fabre | 9/10 | 2507 days | 4% |
| Liz | 9/10 | 2507 days | 4% |
| Shane | 5/10 | 2597 days | 3% |
| Juraj | 10/10 | 2597 days | 4% |
| Fer&And | 8/10 | 2719 days | 3% |
| Christina | 6/10 | 2811 days | 3% |
| Clobby | 6/10 | 2872 days | 3% |
| Shira LA | 8/10 | 2900 days | 3% |
| Paul and Paula | 9/10 | 2957 days | 3% |
| Michael Talbot | 7/10 | 2997 days | 3% |
| Benjamin Yang | 9/10 | 3023 days | 3% |
| Paul Liboi | 10/10 | 3232 days | 2% |
| Alan Brown | 8/10 | 3265 days | 2% |
| Ashley | 9/10 | 3397 days | 2% |
| Phillippa McLernon | 9/10 | 3624 days | 2% |
| Petr Svobodnik | 1/10 | 3655 days | 1% |
| Singapore Sling | 8/10 | 3693 days | 1% |
| Melissa Darlington | 8/10 | 3736 days | 1% |
| Jan mentink | 8/10 | 3814 days | 1% |
| Fabien Metro | 8/10 | 3819 days | 1% |
| Nick Rowe | 9/10 | 3821 days | 1% |
| John Drake | 8/10 | 3983 days | 1% |
| holidaymad from Solihull | 7/10 | 4027 days | 1% |
| tschavalon | 8/10 | 4119 days | 1% |
| Mike Fricker | 8/10 | 4302 days | 0% |
| Chris Handley | 10/10 | 4329 days | 0% |
| Joanna Mulcahy | 10/10 | 4330 days | 0% |
| Crousse | 7/10 | 4333 days | 0% |
| Jan Majerus | 9/10 | 4346 days | 0% |
| Kiernan Matthew | 7/10 | 4360 days | 0% |
| Ted Cole | 7/10 | 4361 days | 0% |
| Sue Eastwood | 5/10 | 4361 days | 0% |
| Davina Teo | 6/10 | 4368 days | 0% |
| Nigel | 10/10 | 4368 days | 0% |
| Monique Browne | 10/10 | 4394 days | 1% |
| ozelmer | 8/10 | 4514 days | 1% |
| Tony Graham | 7/10 | 4637 days | 1% |
| Neil Beckett | 9/10 | 4667 days | 1% |
| Sophie Spady | 7/10 | 4684 days | 1% |
| Christofer Tonn | 6/10 | 4684 days | 1% |
| Michael Nolan | 9/10 | 4698 days | 1% |
| Jim Woodruff | 9/10 | 4726 days | 1% |
| GARRYBLOWER | 10/10 | 4757 days | 1% |
| Rob | 8/10 | 4774 days | 1% |
| Brian Howe | 10/10 | 4781 days | 1% |
| Stephanie Levepue | 8/10 | 4792 days | 1% |
| Reijans | 8/10 | 4794 days | 1% |
| Rolf Zwahlen | 9/10 | 4795 days | 1% |
| Erik Funk | 8/10 | 4795 days | 1% |
| Steve and Therese Dunne | 9/10 | 4800 days | 1% |
| Ton Franke | 8/10 | 4804 days | 1% |
| sueadegizmo | 8/10 | 4971 days | 1% |
| Birds Tubbs | 8/10 | 5048 days | 1% |
| Toby Clark | 9/10 | 5055 days | 1% |
| Robert Steendijk | 7/10 | 5058 days | 1% |
| Denise & Maciej Holzer | 5/10 | 5067 days | 1% |
| Brasier | 9/10 | 5069 days | 1% |
| Josef | 7/10 | 5073 days | 1% |
| Michael & Janet | 8/10 | 5073 days | 1% |
| Seiler | 9/10 | 5073 days | 1% |
| Rebecca Richardson | 8/10 | 5074 days | 1% |
| Andrew Powell | 8/10 | 5074 days | 1% |
| Orlando | 8/10 | 5075 days | 1% |
| Gerhard Schoenmeubeck | 7/10 | 5075 days | 1% |
| Astrid Boon | 6/10 | 5077 days | 1% |
| Jim Delacruz | 6/10 | 5078 days | 1% |
| Janse | 3/10 | 5079 days | 1% |
| Peter Holt | 7/10 | 5080 days | 1% |
| Jonathan Philp | 8/10 | 5084 days | 1% |
| Frank Krivauek | 6/10 | 5086 days | 1% |
| Alison Rosser | 6/10 | 5086 days | 1% |
| Devon Urlacher | 9/10 | 5086 days | 1% |
| Kurt & Noemi Buhler | 7/10 | 5087 days | 1% |
| David Blundell | 4/10 | 5087 days | 1% |
| Hugo ten Brink | 8/10 | 5090 days | 1% |
| Katie K | 10/10 | 5101 days | 1% |
| Balonno | 6/10 | 5123 days | 1% |
| CMJ | 9/10 | 5123 days | 1% |
| Tobias Forst | 8/10 | 5155 days | 1% |
| Kai | 8/10 | 5160 days | 1% |
| Marc & Pauline | 8/10 | 5160 days | 1% |
| Eveline Mestrom | 6/10 | 5174 days | 1% |
| Tamara | 7/10 | 5184 days | 1% |
| Edward Marhi | 9/10 | 5395 days | 1% |
| Ken Jones | 7/10 | 5404 days | 1% |
| Jorren | 8/10 | 5407 days | 1% |
| Iain Campbell | 7/10 | 5407 days | 1% |
| Leon van Hengel | 8/10 | 5412 days | 1% |
| Werner and Rita | 9/10 | 5413 days | 1% |
| Judith | 9/10 | 5415 days | 1% |
| Charlie | 6/10 | 5415 days | 1% |
| Sue Top | 8/10 | 5416 days | 1% |
| Bill Cutler | 9/10 | 5419 days | 1% |
| Juerg & Denise Zuesli | 8/10 | 5422 days | 1% |
| Schweisshelm | 7/10 | 5423 days | 1% |
| Eddie Stevens | 8/10 | 5423 days | 1% |
| Cheryl & Ged Knight | 8/10 | 5425 days | 1% |
| Stephen Shearer | 10/10 | 5426 days | 1% |
| Hannah Roberts | 6/10 | 5426 days | 1% |
| James Hardern | 7/10 | 5426 days | 1% |
| Sue Croft | 9/10 | 5426 days | 1% |
| Cameron and Kim | 9/10 | 5428 days | 1% |
| Michael Assfalg | 5/10 | 5428 days | 1% |
| Julie Pasquignon | 8/10 | 5430 days | 1% |
| Melanie Gruber | 10/10 | 5430 days | 1% |
| Erin Dumbauld | 5/10 | 5430 days | 1% |
| Frederik Christiansen | 8/10 | 5431 days | 1% |
| Ross Salisbury | 8/10 | 5431 days | 1% |
| David Emerick | 10/10 | 5432 days | 1% |
| Plomp | 8/10 | 5433 days | 1% |
| Derek Puplett | 8/10 | 5433 days | 1% |
| Callum Sibbald | 8/10 | 5433 days | 1% |
| Gerlach | 7/10 | 5434 days | 1% |
| Hartmut Tonner | 4/10 | 5435 days | 1% |
| Josef & Christine Evers | 8/10 | 5438 days | 1% |
| Ron Pantzer | 6/10 | 5438 days | 1% |
| Richard Brijs | 9/10 | 5440 days | 1% |
| Jill Dean | 8/10 | 5444 days | 1% |
| Hartmut Vogt | 5/10 | 5445 days | 1% |
| Agata Szyler-Seildl | 9/10 | 5447 days | 1% |
| Horton Fawkes | 4/10 | 5448 days | 1% |
| Luc Marchand | 7/10 | 5449 days | 1% |
| Leontien Holster | 7/10 | 5449 days | 1% |
| Schers | 8/10 | 5450 days | 1% |
| Friedli Manuela | 10/10 | 5452 days | 1% |
| D Hoekstra | 7/10 | 5452 days | 1% |
| Mr & Mrs Winter | 7/10 | 5452 days | 1% |
| John Clarkson | 7/10 | 5455 days | 1% |
| cfc | 10/10 | 5488 days | 1% |
| wackiesttulip | 10/10 | 5549 days | 1% |
| Andrew Hammond | 8/10 | 5580 days | 1% |
| Mary Van | 8/10 | 5610 days | 1% |
| Mark Coffey | 9/10 | 5641 days | 1% |
| Jon van Hanten | 9/10 | 5719 days | 1% |
| Wal & Lynne | 8/10 | 5723 days | 1% |
| Haley & Jason | 6/10 | 5726 days | 1% |
| Amy | 9/10 | 5733 days | 1% |
| June | 10/10 | 5763 days | 1% |
| Moeller | 7/10 | 5772 days | 1% |
| Stefan Scheiterlein | 9/10 | 5776 days | 1% |
| katrina Marshall | 8/10 | 5780 days | 1% |
| Zoe Norcross | 8/10 | 5780 days | 1% |
| Einar | 8/10 | 5782 days | 1% |
| Tim Smith | 7/10 | 5785 days | 1% |
| Margo Alaska | 5/10 | 5785 days | 1% |
| A Libbis | 7/10 | 5786 days | 1% |
| P.C Kool | 9/10 | 5789 days | 1% |
| Main | 9/10 | 5795 days | 1% |
| Angela | 10/10 | 5795 days | 1% |
| Tanya Fitzgibbon | 6/10 | 5795 days | 1% |
| Zareua Boree | 6/10 | 5797 days | 1% |
| Don & Alice | 9/10 | 5798 days | 1% |
| jongejan | 8/10 | 5800 days | 1% |
| Susanne Strassmann | 8/10 | 5800 days | 1% |
| Michael | 3/10 | 5804 days | 1% |
| th schuermann | 3/10 | 5804 days | 1% |
| Ulric | 7/10 | 5816 days | 1% |
| Peter McGain | 4/10 | 5817 days | 1% |
| Gerrard Van S | 9/10 | 5821 days | 1% |
| Otto | 7/10 | 5821 days | 1% |
| Supa Simpson | 8/10 | 5827 days | 1% |
| Norbert Hainz | 6/10 | 5835 days | 1% |
| Etienne VanD | 9/10 | 5842 days | 1% |
| Astrio Gregersen | 3/10 | 5851 days | 1% |
| barts | 7/10 | 5868 days | 1% |
| janden | 10/10 | 5868 days | 1% |
| frederike | 8/10 | 5869 days | 1% |
| varenaee | 10/10 | 5869 days | 1% |
| joem | 9/10 | 5870 days | 1% |
| vivw | 8/10 | 5876 days | 1% |
| pthreadgood | 9/10 | 5882 days | 1% |
| Sandra M | 6/10 | 5886 days | 1% |
| Michelle Kraemer | 8/10 | 5891 days | 1% |
| Philip Ryott | 9/10 | 5894 days | 1% |
| Marcel Schleinkcfer | 7/10 | 5896 days | 1% |
| Primavesi | 7/10 | 5896 days | 1% |
| Wim Put | 9/10 | 5910 days | 1% |
| Cheryl | 7/10 | 5914 days | 1% |
| Susan Fielder | 8/10 | 5914 days | 1% |
| johanw | 8/10 | 6000 days | 1% |
| AndyEngland | 5/10 | 6116 days | 1% |
| JoF | 9/10 | 6116 days | 1% |
| Christian Kamm | 7/10 | 6125 days | 1% |
| Michael Maddams | 9/10 | 6126 days | 1% |
| RonB | 7/10 | 6140 days | 1% |
| LesleyR | 7/10 | 6146 days | 1% |
| JeremyE | 8/10 | 6146 days | 1% |
| LucyT | 8/10 | 6146 days | 1% |
| Francesca Sabat | 9/10 | 6150 days | 1% |
| JesusB | 8/10 | 6162 days | 1% |
| ChristopherD | 8/10 | 6162 days | 1% |
| XaviG | 9/10 | 6162 days | 1% |
| JoanneM | 7/10 | 6163 days | 1% |
| Steven | 7/10 | 6171 days | 1% |
| Franz | 9/10 | 6179 days | 1% |
| Denise | 7/10 | 6250 days | 1% |
Adjustments
Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.
Sample Size Adjustment
No Adjustment
A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Kaikoura TOP 10 Holiday Park experience has plenty of reviews and does not meet the criteria for any adjustment.
Recent Reviews Adjustment
-4.05% Adjustment
There may be an adjustment if this experience hasn't received any reviews within the last 44 days. However the Kaikoura TOP 10 Holiday Park experience does not meet the criteria for any adjustment.
In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.
The Kaikoura TOP 10 Holiday Park experience has been adjusted for 200 days. Adjustments are according to the following table.
| Days | Adjustment |
|---|---|
| … | … |
| 197 | -3.99% |
| 198 | -4.01% |
| 199 | -4.03% |
| 200 | -4.05% |
| 201 | -4.07% |
| 202 | -4.09% |
| 203 | -4.11% |
| … | … |
Balancing Adjustment
3.55% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled customers are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Final Ranking Score
82%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.