Kia ora, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Kaikoura TOP 10 Holiday Park.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Kaikoura TOP 10 Holiday Park
Valid Reviews
207 Valid Reviews
The Kaikoura TOP 10 Holiday Park experience has a total of 210 reviews. There are 207 valid reviews that are included when calculating the ranking score and 3 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 207 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 22 |
|
11% |
| 9/10 | 47 |
|
23% |
| 8/10 | 61 |
|
29% |
| 7/10 | 40 |
|
19% |
| 6/10 | 18 |
|
9% |
| 5/10 | 10 |
|
5% |
| 4/10 | 4 |
|
2% |
| 3/10 | 4 |
|
2% |
| 2/10 | 0 |
|
0% |
| 1/10 | 1 |
|
0% |
77.20% Average
The raw data average (mean) for all the Kaikoura TOP 10 Holiday Park valid reviews is 77.20% and is based on 207 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
154 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 207 valid reviews, the experience has 154 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 154 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 14 |
|
9% |
| 9/10 | 32 |
|
21% |
| 8/10 | 46 |
|
30% |
| 7/10 | 33 |
|
21% |
| 6/10 | 15 |
|
10% |
| 5/10 | 6 |
|
4% |
| 4/10 | 4 |
|
3% |
| 3/10 | 4 |
|
3% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
76.30% Average
The raw data average (mean) for all the Kaikoura TOP 10 Holiday Park face-to-face reviews is 76.30% and is based on 154 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
82.55%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Annie | 10/10 | 484 days | 100% |
| Fabienne | 8/10 | 821 days | 70% |
| Trui Waalwijk | 5/10 | 1215 days | 23% |
| Melanie Stewart | 9/10 | 1399 days | 17% |
| Oonagh | 7/10 | 1611 days | 8% |
| Tim | 9/10 | 1886 days | 5% |
| Hakan | 7/10 | 1945 days | 5% |
| Maria | 5/10 | 2282 days | 3% |
| Tanja & Sven | 10/10 | 2342 days | 4% |
| Charlotte | 10/10 | 2556 days | 4% |
| Kate | 9/10 | 2587 days | 4% |
| Ismay Fabre | 9/10 | 2648 days | 4% |
| Liz | 9/10 | 2648 days | 4% |
| Shane | 5/10 | 2738 days | 3% |
| Juraj | 10/10 | 2738 days | 3% |
| Fer&And | 8/10 | 2860 days | 3% |
| Christina | 6/10 | 2952 days | 3% |
| Clobby | 6/10 | 3013 days | 2% |
| Shira LA | 8/10 | 3041 days | 3% |
| Paul and Paula | 9/10 | 3098 days | 3% |
| Michael Talbot | 7/10 | 3138 days | 2% |
| Benjamin Yang | 9/10 | 3163 days | 2% |
| Paul Liboi | 10/10 | 3373 days | 2% |
| Alan Brown | 8/10 | 3405 days | 2% |
| Ashley | 9/10 | 3538 days | 2% |
| Phillippa McLernon | 9/10 | 3765 days | 1% |
| Petr Svobodnik | 1/10 | 3796 days | 0% |
| Singapore Sling | 8/10 | 3833 days | 1% |
| Melissa Darlington | 8/10 | 3877 days | 1% |
| Jan mentink | 8/10 | 3955 days | 1% |
| Fabien Metro | 8/10 | 3960 days | 1% |
| Nick Rowe | 9/10 | 3962 days | 1% |
| John Drake | 8/10 | 4124 days | 0% |
| holidaymad from Solihull | 7/10 | 4167 days | 0% |
| tschavalon | 8/10 | 4259 days | 0% |
| Mike Fricker | 8/10 | 4443 days | 1% |
| Chris Handley | 10/10 | 4470 days | 1% |
| Joanna Mulcahy | 10/10 | 4471 days | 1% |
| Crousse | 7/10 | 4474 days | 1% |
| Jan Majerus | 9/10 | 4487 days | 1% |
| Kiernan Matthew | 7/10 | 4501 days | 1% |
| Ted Cole | 7/10 | 4502 days | 1% |
| Sue Eastwood | 5/10 | 4502 days | 1% |
| Davina Teo | 6/10 | 4509 days | 1% |
| Nigel | 10/10 | 4509 days | 1% |
| Monique Browne | 10/10 | 4535 days | 1% |
| ozelmer | 8/10 | 4655 days | 1% |
| Tony Graham | 7/10 | 4778 days | 1% |
| Neil Beckett | 9/10 | 4808 days | 1% |
| Sophie Spady | 7/10 | 4825 days | 1% |
| Christofer Tonn | 6/10 | 4825 days | 1% |
| Michael Nolan | 9/10 | 4839 days | 1% |
| Jim Woodruff | 9/10 | 4867 days | 1% |
| GARRYBLOWER | 10/10 | 4898 days | 1% |
| Rob | 8/10 | 4915 days | 1% |
| Brian Howe | 10/10 | 4922 days | 1% |
| Stephanie Levepue | 8/10 | 4933 days | 1% |
| Reijans | 8/10 | 4935 days | 1% |
| Rolf Zwahlen | 9/10 | 4936 days | 1% |
| Erik Funk | 8/10 | 4936 days | 1% |
| Steve and Therese Dunne | 9/10 | 4941 days | 1% |
| Ton Franke | 8/10 | 4945 days | 1% |
| sueadegizmo | 8/10 | 5112 days | 1% |
| Birds Tubbs | 8/10 | 5189 days | 1% |
| Toby Clark | 9/10 | 5196 days | 1% |
| Robert Steendijk | 7/10 | 5199 days | 1% |
| Denise & Maciej Holzer | 5/10 | 5208 days | 1% |
| Brasier | 9/10 | 5210 days | 1% |
| Josef | 7/10 | 5214 days | 1% |
| Michael & Janet | 8/10 | 5214 days | 1% |
| Seiler | 9/10 | 5214 days | 1% |
| Rebecca Richardson | 8/10 | 5215 days | 1% |
| Andrew Powell | 8/10 | 5215 days | 1% |
| Orlando | 8/10 | 5216 days | 1% |
| Gerhard Schoenmeubeck | 7/10 | 5216 days | 1% |
| Astrid Boon | 6/10 | 5218 days | 1% |
| Jim Delacruz | 6/10 | 5219 days | 1% |
| Janse | 3/10 | 5220 days | 0% |
| Peter Holt | 7/10 | 5221 days | 1% |
| Jonathan Philp | 8/10 | 5225 days | 1% |
| Frank Krivauek | 6/10 | 5227 days | 1% |
| Alison Rosser | 6/10 | 5227 days | 1% |
| Devon Urlacher | 9/10 | 5227 days | 1% |
| Kurt & Noemi Buhler | 7/10 | 5228 days | 1% |
| David Blundell | 4/10 | 5228 days | 0% |
| Hugo ten Brink | 8/10 | 5231 days | 1% |
| Katie K | 10/10 | 5242 days | 1% |
| Balonno | 6/10 | 5264 days | 1% |
| CMJ | 9/10 | 5264 days | 1% |
| Tobias Forst | 8/10 | 5296 days | 1% |
| Kai | 8/10 | 5301 days | 1% |
| Marc & Pauline | 8/10 | 5301 days | 1% |
| Eveline Mestrom | 6/10 | 5315 days | 1% |
| Tamara | 7/10 | 5325 days | 1% |
| Edward Marhi | 9/10 | 5536 days | 1% |
| Ken Jones | 7/10 | 5545 days | 1% |
| Jorren | 8/10 | 5548 days | 1% |
| Iain Campbell | 7/10 | 5548 days | 1% |
| Leon van Hengel | 8/10 | 5553 days | 1% |
| Werner and Rita | 9/10 | 5554 days | 1% |
| Judith | 9/10 | 5556 days | 1% |
| Charlie | 6/10 | 5556 days | 1% |
| Sue Top | 8/10 | 5557 days | 1% |
| Bill Cutler | 9/10 | 5560 days | 1% |
| Juerg & Denise Zuesli | 8/10 | 5563 days | 1% |
| Schweisshelm | 7/10 | 5564 days | 1% |
| Eddie Stevens | 8/10 | 5564 days | 1% |
| Cheryl & Ged Knight | 8/10 | 5566 days | 1% |
| Stephen Shearer | 10/10 | 5567 days | 1% |
| Hannah Roberts | 6/10 | 5567 days | 1% |
| James Hardern | 7/10 | 5567 days | 1% |
| Sue Croft | 9/10 | 5567 days | 1% |
| Cameron and Kim | 9/10 | 5569 days | 1% |
| Michael Assfalg | 5/10 | 5569 days | 1% |
| Julie Pasquignon | 8/10 | 5571 days | 1% |
| Melanie Gruber | 10/10 | 5571 days | 1% |
| Erin Dumbauld | 5/10 | 5571 days | 1% |
| Frederik Christiansen | 8/10 | 5572 days | 1% |
| Ross Salisbury | 8/10 | 5572 days | 1% |
| David Emerick | 10/10 | 5573 days | 1% |
| Plomp | 8/10 | 5574 days | 1% |
| Derek Puplett | 8/10 | 5574 days | 1% |
| Callum Sibbald | 8/10 | 5574 days | 1% |
| Gerlach | 7/10 | 5575 days | 1% |
| Hartmut Tonner | 4/10 | 5576 days | 0% |
| Josef & Christine Evers | 8/10 | 5579 days | 1% |
| Ron Pantzer | 6/10 | 5579 days | 1% |
| Richard Brijs | 9/10 | 5581 days | 1% |
| Jill Dean | 8/10 | 5585 days | 1% |
| Hartmut Vogt | 5/10 | 5586 days | 1% |
| Agata Szyler-Seildl | 9/10 | 5588 days | 1% |
| Horton Fawkes | 4/10 | 5589 days | 0% |
| Luc Marchand | 7/10 | 5590 days | 1% |
| Leontien Holster | 7/10 | 5590 days | 1% |
| Schers | 8/10 | 5591 days | 1% |
| Friedli Manuela | 10/10 | 5593 days | 1% |
| D Hoekstra | 7/10 | 5593 days | 1% |
| Mr & Mrs Winter | 7/10 | 5593 days | 1% |
| John Clarkson | 7/10 | 5596 days | 1% |
| cfc | 10/10 | 5629 days | 1% |
| wackiesttulip | 10/10 | 5690 days | 1% |
| Andrew Hammond | 8/10 | 5721 days | 1% |
| Mary Van | 8/10 | 5751 days | 1% |
| Mark Coffey | 9/10 | 5782 days | 1% |
| Jon van Hanten | 9/10 | 5860 days | 1% |
| Wal & Lynne | 8/10 | 5864 days | 1% |
| Haley & Jason | 6/10 | 5867 days | 1% |
| Amy | 9/10 | 5874 days | 1% |
| June | 10/10 | 5904 days | 1% |
| Moeller | 7/10 | 5913 days | 1% |
| Stefan Scheiterlein | 9/10 | 5917 days | 1% |
| katrina Marshall | 8/10 | 5921 days | 1% |
| Zoe Norcross | 8/10 | 5921 days | 1% |
| Einar | 8/10 | 5923 days | 1% |
| Tim Smith | 7/10 | 5926 days | 1% |
| Margo Alaska | 5/10 | 5926 days | 1% |
| A Libbis | 7/10 | 5927 days | 1% |
| P.C Kool | 9/10 | 5930 days | 1% |
| Main | 9/10 | 5936 days | 1% |
| Angela | 10/10 | 5936 days | 1% |
| Tanya Fitzgibbon | 6/10 | 5936 days | 1% |
| Zareua Boree | 6/10 | 5938 days | 1% |
| Don & Alice | 9/10 | 5939 days | 1% |
| jongejan | 8/10 | 5941 days | 1% |
| Susanne Strassmann | 8/10 | 5941 days | 1% |
| Michael | 3/10 | 5945 days | 0% |
| th schuermann | 3/10 | 5945 days | 0% |
| Ulric | 7/10 | 5957 days | 1% |
| Peter McGain | 4/10 | 5958 days | 0% |
| Gerrard Van S | 9/10 | 5962 days | 1% |
| Otto | 7/10 | 5962 days | 1% |
| Supa Simpson | 8/10 | 5968 days | 1% |
| Norbert Hainz | 6/10 | 5976 days | 1% |
| Etienne VanD | 9/10 | 5983 days | 1% |
| Astrio Gregersen | 3/10 | 5992 days | 0% |
| barts | 7/10 | 6009 days | 1% |
| janden | 10/10 | 6009 days | 1% |
| frederike | 8/10 | 6010 days | 1% |
| varenaee | 10/10 | 6010 days | 1% |
| joem | 9/10 | 6011 days | 1% |
| vivw | 8/10 | 6017 days | 1% |
| pthreadgood | 9/10 | 6023 days | 1% |
| Sandra M | 6/10 | 6027 days | 1% |
| Michelle Kraemer | 8/10 | 6032 days | 1% |
| Philip Ryott | 9/10 | 6035 days | 1% |
| Marcel Schleinkcfer | 7/10 | 6037 days | 1% |
| Primavesi | 7/10 | 6037 days | 1% |
| Wim Put | 9/10 | 6051 days | 1% |
| Cheryl | 7/10 | 6055 days | 1% |
| Susan Fielder | 8/10 | 6055 days | 1% |
| johanw | 8/10 | 6141 days | 1% |
| AndyEngland | 5/10 | 6257 days | 1% |
| JoF | 9/10 | 6257 days | 1% |
| Christian Kamm | 7/10 | 6266 days | 1% |
| Michael Maddams | 9/10 | 6267 days | 1% |
| RonB | 7/10 | 6281 days | 1% |
| LesleyR | 7/10 | 6287 days | 1% |
| JeremyE | 8/10 | 6287 days | 1% |
| LucyT | 8/10 | 6287 days | 1% |
| Francesca Sabat | 9/10 | 6291 days | 1% |
| JesusB | 8/10 | 6303 days | 1% |
| ChristopherD | 8/10 | 6303 days | 1% |
| XaviG | 9/10 | 6303 days | 1% |
| JoanneM | 7/10 | 6304 days | 1% |
| Steven | 7/10 | 6312 days | 1% |
| Franz | 9/10 | 6320 days | 1% |
| Denise | 7/10 | 6391 days | 1% |
Adjustments
Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.
Sample Size Adjustment
No Adjustment
A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Kaikoura TOP 10 Holiday Park experience has plenty of reviews and does not meet the criteria for any adjustment.
Recent Reviews Adjustment
-2.47% Adjustment
There may be an adjustment if this experience hasn't received any reviews within the last 105 days. However the Kaikoura TOP 10 Holiday Park experience does not meet the criteria for any adjustment.
In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.
The Kaikoura TOP 10 Holiday Park experience has been adjusted for 200 days. Adjustments are according to the following table.
| Days | Adjustment |
|---|---|
| … | … |
| 197 | -2.43% |
| 198 | -2.45% |
| 199 | -2.46% |
| 200 | -2.47% |
| 201 | -2.48% |
| 202 | -2.50% |
| 203 | -2.51% |
| … | … |
Balancing Adjustment
2.98% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled customers are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Final Ranking Score
83%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.