G'day, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Kaikoura TOP 10 Holiday Park.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Kaikoura TOP 10 Holiday Park
Valid Reviews
207 Valid Reviews
The Kaikoura TOP 10 Holiday Park experience has a total of 210 reviews. There are 207 valid reviews that are included when calculating the ranking score and 3 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 207 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 22 |
|
11% |
| 9/10 | 47 |
|
23% |
| 8/10 | 61 |
|
29% |
| 7/10 | 40 |
|
19% |
| 6/10 | 18 |
|
9% |
| 5/10 | 10 |
|
5% |
| 4/10 | 4 |
|
2% |
| 3/10 | 4 |
|
2% |
| 2/10 | 0 |
|
0% |
| 1/10 | 1 |
|
0% |
77.20% Average
The raw data average (mean) for all the Kaikoura TOP 10 Holiday Park valid reviews is 77.20% and is based on 207 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
154 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 207 valid reviews, the experience has 154 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 154 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 14 |
|
9% |
| 9/10 | 32 |
|
21% |
| 8/10 | 46 |
|
30% |
| 7/10 | 33 |
|
21% |
| 6/10 | 15 |
|
10% |
| 5/10 | 6 |
|
4% |
| 4/10 | 4 |
|
3% |
| 3/10 | 4 |
|
3% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
76.30% Average
The raw data average (mean) for all the Kaikoura TOP 10 Holiday Park face-to-face reviews is 76.30% and is based on 154 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
82.79%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Annie | 10/10 | 624 days | 100% |
| Fabienne | 8/10 | 961 days | 60% |
| Trui Waalwijk | 5/10 | 1355 days | 17% |
| Melanie Stewart | 9/10 | 1539 days | 12% |
| Oonagh | 7/10 | 1751 days | 6% |
| Tim | 9/10 | 2026 days | 6% |
| Hakan | 7/10 | 2085 days | 5% |
| Maria | 5/10 | 2422 days | 4% |
| Tanja & Sven | 10/10 | 2482 days | 5% |
| Charlotte | 10/10 | 2696 days | 4% |
| Kate | 9/10 | 2727 days | 4% |
| Ismay Fabre | 9/10 | 2788 days | 4% |
| Liz | 9/10 | 2788 days | 4% |
| Shane | 5/10 | 2878 days | 3% |
| Juraj | 10/10 | 2878 days | 4% |
| Fer&And | 8/10 | 3000 days | 3% |
| Christina | 6/10 | 3092 days | 3% |
| Clobby | 6/10 | 3153 days | 2% |
| Shira LA | 8/10 | 3181 days | 3% |
| Paul and Paula | 9/10 | 3238 days | 3% |
| Michael Talbot | 7/10 | 3278 days | 2% |
| Benjamin Yang | 9/10 | 3304 days | 3% |
| Paul Liboi | 10/10 | 3513 days | 2% |
| Alan Brown | 8/10 | 3546 days | 2% |
| Ashley | 9/10 | 3678 days | 2% |
| Phillippa McLernon | 9/10 | 3905 days | 1% |
| Petr Svobodnik | 1/10 | 3936 days | 0% |
| Singapore Sling | 8/10 | 3974 days | 1% |
| Melissa Darlington | 8/10 | 4017 days | 1% |
| Jan mentink | 8/10 | 4095 days | 1% |
| Fabien Metro | 8/10 | 4100 days | 1% |
| Nick Rowe | 9/10 | 4102 days | 1% |
| John Drake | 8/10 | 4264 days | 0% |
| holidaymad from Solihull | 7/10 | 4308 days | 0% |
| tschavalon | 8/10 | 4400 days | 1% |
| Mike Fricker | 8/10 | 4583 days | 1% |
| Chris Handley | 10/10 | 4610 days | 1% |
| Joanna Mulcahy | 10/10 | 4611 days | 1% |
| Crousse | 7/10 | 4614 days | 1% |
| Jan Majerus | 9/10 | 4627 days | 1% |
| Kiernan Matthew | 7/10 | 4641 days | 1% |
| Ted Cole | 7/10 | 4642 days | 1% |
| Sue Eastwood | 5/10 | 4642 days | 1% |
| Davina Teo | 6/10 | 4649 days | 1% |
| Nigel | 10/10 | 4649 days | 1% |
| Monique Browne | 10/10 | 4675 days | 1% |
| ozelmer | 8/10 | 4795 days | 1% |
| Tony Graham | 7/10 | 4918 days | 1% |
| Neil Beckett | 9/10 | 4948 days | 1% |
| Sophie Spady | 7/10 | 4965 days | 1% |
| Christofer Tonn | 6/10 | 4965 days | 1% |
| Michael Nolan | 9/10 | 4979 days | 1% |
| Jim Woodruff | 9/10 | 5007 days | 1% |
| GARRYBLOWER | 10/10 | 5038 days | 1% |
| Rob | 8/10 | 5055 days | 1% |
| Brian Howe | 10/10 | 5062 days | 1% |
| Stephanie Levepue | 8/10 | 5073 days | 1% |
| Reijans | 8/10 | 5075 days | 1% |
| Rolf Zwahlen | 9/10 | 5076 days | 1% |
| Erik Funk | 8/10 | 5076 days | 1% |
| Steve and Therese Dunne | 9/10 | 5081 days | 1% |
| Ton Franke | 8/10 | 5085 days | 1% |
| sueadegizmo | 8/10 | 5252 days | 1% |
| Birds Tubbs | 8/10 | 5329 days | 1% |
| Toby Clark | 9/10 | 5336 days | 1% |
| Robert Steendijk | 7/10 | 5339 days | 1% |
| Denise & Maciej Holzer | 5/10 | 5348 days | 1% |
| Brasier | 9/10 | 5350 days | 1% |
| Josef | 7/10 | 5354 days | 1% |
| Michael & Janet | 8/10 | 5354 days | 1% |
| Seiler | 9/10 | 5354 days | 1% |
| Rebecca Richardson | 8/10 | 5355 days | 1% |
| Andrew Powell | 8/10 | 5355 days | 1% |
| Orlando | 8/10 | 5356 days | 1% |
| Gerhard Schoenmeubeck | 7/10 | 5356 days | 1% |
| Astrid Boon | 6/10 | 5358 days | 1% |
| Jim Delacruz | 6/10 | 5359 days | 1% |
| Janse | 3/10 | 5360 days | 1% |
| Peter Holt | 7/10 | 5361 days | 1% |
| Jonathan Philp | 8/10 | 5365 days | 1% |
| Frank Krivauek | 6/10 | 5367 days | 1% |
| Alison Rosser | 6/10 | 5367 days | 1% |
| Devon Urlacher | 9/10 | 5367 days | 1% |
| Kurt & Noemi Buhler | 7/10 | 5368 days | 1% |
| David Blundell | 4/10 | 5368 days | 1% |
| Hugo ten Brink | 8/10 | 5371 days | 1% |
| Katie K | 10/10 | 5382 days | 1% |
| Balonno | 6/10 | 5404 days | 1% |
| CMJ | 9/10 | 5404 days | 1% |
| Tobias Forst | 8/10 | 5436 days | 1% |
| Kai | 8/10 | 5441 days | 1% |
| Marc & Pauline | 8/10 | 5441 days | 1% |
| Eveline Mestrom | 6/10 | 5455 days | 1% |
| Tamara | 7/10 | 5465 days | 1% |
| Edward Marhi | 9/10 | 5676 days | 1% |
| Ken Jones | 7/10 | 5685 days | 1% |
| Jorren | 8/10 | 5688 days | 1% |
| Iain Campbell | 7/10 | 5688 days | 1% |
| Leon van Hengel | 8/10 | 5693 days | 1% |
| Werner and Rita | 9/10 | 5694 days | 1% |
| Judith | 9/10 | 5696 days | 1% |
| Charlie | 6/10 | 5696 days | 1% |
| Sue Top | 8/10 | 5697 days | 1% |
| Bill Cutler | 9/10 | 5700 days | 1% |
| Juerg & Denise Zuesli | 8/10 | 5703 days | 1% |
| Schweisshelm | 7/10 | 5704 days | 1% |
| Eddie Stevens | 8/10 | 5704 days | 1% |
| Cheryl & Ged Knight | 8/10 | 5706 days | 1% |
| Stephen Shearer | 10/10 | 5707 days | 1% |
| Hannah Roberts | 6/10 | 5707 days | 1% |
| James Hardern | 7/10 | 5707 days | 1% |
| Sue Croft | 9/10 | 5707 days | 1% |
| Cameron and Kim | 9/10 | 5709 days | 1% |
| Michael Assfalg | 5/10 | 5709 days | 1% |
| Julie Pasquignon | 8/10 | 5711 days | 1% |
| Melanie Gruber | 10/10 | 5711 days | 1% |
| Erin Dumbauld | 5/10 | 5711 days | 1% |
| Frederik Christiansen | 8/10 | 5712 days | 1% |
| Ross Salisbury | 8/10 | 5712 days | 1% |
| David Emerick | 10/10 | 5713 days | 1% |
| Plomp | 8/10 | 5714 days | 1% |
| Derek Puplett | 8/10 | 5714 days | 1% |
| Callum Sibbald | 8/10 | 5714 days | 1% |
| Gerlach | 7/10 | 5715 days | 1% |
| Hartmut Tonner | 4/10 | 5716 days | 1% |
| Josef & Christine Evers | 8/10 | 5719 days | 1% |
| Ron Pantzer | 6/10 | 5719 days | 1% |
| Richard Brijs | 9/10 | 5721 days | 1% |
| Jill Dean | 8/10 | 5725 days | 1% |
| Hartmut Vogt | 5/10 | 5726 days | 1% |
| Agata Szyler-Seildl | 9/10 | 5728 days | 1% |
| Horton Fawkes | 4/10 | 5729 days | 1% |
| Luc Marchand | 7/10 | 5730 days | 1% |
| Leontien Holster | 7/10 | 5730 days | 1% |
| Schers | 8/10 | 5731 days | 1% |
| Friedli Manuela | 10/10 | 5733 days | 1% |
| D Hoekstra | 7/10 | 5733 days | 1% |
| Mr & Mrs Winter | 7/10 | 5733 days | 1% |
| John Clarkson | 7/10 | 5736 days | 1% |
| cfc | 10/10 | 5769 days | 1% |
| wackiesttulip | 10/10 | 5830 days | 1% |
| Andrew Hammond | 8/10 | 5861 days | 1% |
| Mary Van | 8/10 | 5891 days | 1% |
| Mark Coffey | 9/10 | 5922 days | 1% |
| Jon van Hanten | 9/10 | 6000 days | 1% |
| Wal & Lynne | 8/10 | 6004 days | 1% |
| Haley & Jason | 6/10 | 6007 days | 1% |
| Amy | 9/10 | 6014 days | 1% |
| June | 10/10 | 6044 days | 1% |
| Moeller | 7/10 | 6053 days | 1% |
| Stefan Scheiterlein | 9/10 | 6057 days | 1% |
| katrina Marshall | 8/10 | 6061 days | 1% |
| Zoe Norcross | 8/10 | 6061 days | 1% |
| Einar | 8/10 | 6063 days | 1% |
| Tim Smith | 7/10 | 6066 days | 1% |
| Margo Alaska | 5/10 | 6066 days | 1% |
| A Libbis | 7/10 | 6067 days | 1% |
| P.C Kool | 9/10 | 6070 days | 1% |
| Main | 9/10 | 6076 days | 1% |
| Angela | 10/10 | 6076 days | 1% |
| Tanya Fitzgibbon | 6/10 | 6076 days | 1% |
| Zareua Boree | 6/10 | 6078 days | 1% |
| Don & Alice | 9/10 | 6079 days | 1% |
| jongejan | 8/10 | 6081 days | 1% |
| Susanne Strassmann | 8/10 | 6081 days | 1% |
| Michael | 3/10 | 6085 days | 1% |
| th schuermann | 3/10 | 6085 days | 1% |
| Ulric | 7/10 | 6097 days | 1% |
| Peter McGain | 4/10 | 6098 days | 1% |
| Gerrard Van S | 9/10 | 6102 days | 1% |
| Otto | 7/10 | 6102 days | 1% |
| Supa Simpson | 8/10 | 6108 days | 1% |
| Norbert Hainz | 6/10 | 6116 days | 1% |
| Etienne VanD | 9/10 | 6123 days | 1% |
| Astrio Gregersen | 3/10 | 6132 days | 1% |
| barts | 7/10 | 6149 days | 1% |
| janden | 10/10 | 6149 days | 1% |
| frederike | 8/10 | 6150 days | 1% |
| varenaee | 10/10 | 6150 days | 1% |
| joem | 9/10 | 6151 days | 1% |
| vivw | 8/10 | 6157 days | 1% |
| pthreadgood | 9/10 | 6163 days | 1% |
| Sandra M | 6/10 | 6167 days | 1% |
| Michelle Kraemer | 8/10 | 6172 days | 1% |
| Philip Ryott | 9/10 | 6175 days | 1% |
| Marcel Schleinkcfer | 7/10 | 6177 days | 1% |
| Primavesi | 7/10 | 6177 days | 1% |
| Wim Put | 9/10 | 6191 days | 1% |
| Cheryl | 7/10 | 6195 days | 1% |
| Susan Fielder | 8/10 | 6195 days | 1% |
| johanw | 8/10 | 6281 days | 1% |
| AndyEngland | 5/10 | 6397 days | 1% |
| JoF | 9/10 | 6397 days | 1% |
| Christian Kamm | 7/10 | 6406 days | 1% |
| Michael Maddams | 9/10 | 6407 days | 1% |
| RonB | 7/10 | 6421 days | 1% |
| LesleyR | 7/10 | 6427 days | 1% |
| JeremyE | 8/10 | 6427 days | 1% |
| LucyT | 8/10 | 6427 days | 1% |
| Francesca Sabat | 9/10 | 6431 days | 1% |
| JesusB | 8/10 | 6443 days | 1% |
| ChristopherD | 8/10 | 6443 days | 1% |
| XaviG | 9/10 | 6443 days | 1% |
| JoanneM | 7/10 | 6444 days | 1% |
| Steven | 7/10 | 6452 days | 1% |
| Franz | 9/10 | 6460 days | 1% |
| Denise | 7/10 | 6531 days | 1% |
Adjustments
Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.
Sample Size Adjustment
No Adjustment
A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Kaikoura TOP 10 Holiday Park experience has plenty of reviews and does not meet the criteria for any adjustment.
Recent Reviews Adjustment
-3.62% Adjustment
There may be an adjustment if this experience hasn't received any reviews within the last 58 days. However the Kaikoura TOP 10 Holiday Park experience does not meet the criteria for any adjustment.
In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.
The Kaikoura TOP 10 Holiday Park experience has been adjusted for 200 days. Adjustments are according to the following table.
| Days | Adjustment |
|---|---|
| … | … |
| 197 | -3.57% |
| 198 | -3.59% |
| 199 | -3.60% |
| 200 | -3.62% |
| 201 | -3.64% |
| 202 | -3.66% |
| 203 | -3.68% |
| … | … |
Balancing Adjustment
3.24% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled customers are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Final Ranking Score
82%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.