Hey, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Kaikoura TOP 10 Holiday Park.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Kaikoura TOP 10 Holiday Park
Valid Reviews
207 Valid Reviews
The Kaikoura TOP 10 Holiday Park experience has a total of 210 reviews. There are 207 valid reviews that are included when calculating the ranking score and 3 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 207 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 22 |
|
11% |
| 9/10 | 47 |
|
23% |
| 8/10 | 61 |
|
29% |
| 7/10 | 40 |
|
19% |
| 6/10 | 18 |
|
9% |
| 5/10 | 10 |
|
5% |
| 4/10 | 4 |
|
2% |
| 3/10 | 4 |
|
2% |
| 2/10 | 0 |
|
0% |
| 1/10 | 1 |
|
0% |
77.20% Average
The raw data average (mean) for all the Kaikoura TOP 10 Holiday Park valid reviews is 77.20% and is based on 207 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
154 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 207 valid reviews, the experience has 154 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 154 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 14 |
|
9% |
| 9/10 | 32 |
|
21% |
| 8/10 | 46 |
|
30% |
| 7/10 | 33 |
|
21% |
| 6/10 | 15 |
|
10% |
| 5/10 | 6 |
|
4% |
| 4/10 | 4 |
|
3% |
| 3/10 | 4 |
|
3% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
76.30% Average
The raw data average (mean) for all the Kaikoura TOP 10 Holiday Park face-to-face reviews is 76.30% and is based on 154 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
82.70%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Annie | 10/10 | 554 days | 100% |
| Fabienne | 8/10 | 891 days | 65% |
| Trui Waalwijk | 5/10 | 1285 days | 20% |
| Melanie Stewart | 9/10 | 1469 days | 15% |
| Oonagh | 7/10 | 1681 days | 7% |
| Tim | 9/10 | 1956 days | 6% |
| Hakan | 7/10 | 2015 days | 5% |
| Maria | 5/10 | 2352 days | 4% |
| Tanja & Sven | 10/10 | 2412 days | 5% |
| Charlotte | 10/10 | 2626 days | 4% |
| Kate | 9/10 | 2657 days | 4% |
| Ismay Fabre | 9/10 | 2718 days | 4% |
| Liz | 9/10 | 2718 days | 4% |
| Shane | 5/10 | 2808 days | 3% |
| Juraj | 10/10 | 2808 days | 4% |
| Fer&And | 8/10 | 2930 days | 3% |
| Christina | 6/10 | 3022 days | 3% |
| Clobby | 6/10 | 3083 days | 3% |
| Shira LA | 8/10 | 3111 days | 3% |
| Paul and Paula | 9/10 | 3168 days | 3% |
| Michael Talbot | 7/10 | 3208 days | 2% |
| Benjamin Yang | 9/10 | 3233 days | 3% |
| Paul Liboi | 10/10 | 3443 days | 2% |
| Alan Brown | 8/10 | 3475 days | 2% |
| Ashley | 9/10 | 3608 days | 2% |
| Phillippa McLernon | 9/10 | 3835 days | 1% |
| Petr Svobodnik | 1/10 | 3866 days | 0% |
| Singapore Sling | 8/10 | 3903 days | 1% |
| Melissa Darlington | 8/10 | 3947 days | 1% |
| Jan mentink | 8/10 | 4025 days | 1% |
| Fabien Metro | 8/10 | 4030 days | 1% |
| Nick Rowe | 9/10 | 4032 days | 1% |
| John Drake | 8/10 | 4194 days | 0% |
| holidaymad from Solihull | 7/10 | 4237 days | 0% |
| tschavalon | 8/10 | 4329 days | 0% |
| Mike Fricker | 8/10 | 4513 days | 1% |
| Chris Handley | 10/10 | 4540 days | 1% |
| Joanna Mulcahy | 10/10 | 4541 days | 1% |
| Crousse | 7/10 | 4544 days | 1% |
| Jan Majerus | 9/10 | 4557 days | 1% |
| Kiernan Matthew | 7/10 | 4571 days | 1% |
| Ted Cole | 7/10 | 4572 days | 1% |
| Sue Eastwood | 5/10 | 4572 days | 1% |
| Davina Teo | 6/10 | 4579 days | 1% |
| Nigel | 10/10 | 4579 days | 1% |
| Monique Browne | 10/10 | 4605 days | 1% |
| ozelmer | 8/10 | 4725 days | 1% |
| Tony Graham | 7/10 | 4848 days | 1% |
| Neil Beckett | 9/10 | 4878 days | 1% |
| Sophie Spady | 7/10 | 4895 days | 1% |
| Christofer Tonn | 6/10 | 4895 days | 1% |
| Michael Nolan | 9/10 | 4909 days | 1% |
| Jim Woodruff | 9/10 | 4937 days | 1% |
| GARRYBLOWER | 10/10 | 4968 days | 1% |
| Rob | 8/10 | 4985 days | 1% |
| Brian Howe | 10/10 | 4992 days | 1% |
| Stephanie Levepue | 8/10 | 5003 days | 1% |
| Reijans | 8/10 | 5005 days | 1% |
| Rolf Zwahlen | 9/10 | 5006 days | 1% |
| Erik Funk | 8/10 | 5006 days | 1% |
| Steve and Therese Dunne | 9/10 | 5011 days | 1% |
| Ton Franke | 8/10 | 5015 days | 1% |
| sueadegizmo | 8/10 | 5182 days | 1% |
| Birds Tubbs | 8/10 | 5259 days | 1% |
| Toby Clark | 9/10 | 5266 days | 1% |
| Robert Steendijk | 7/10 | 5269 days | 1% |
| Denise & Maciej Holzer | 5/10 | 5278 days | 1% |
| Brasier | 9/10 | 5280 days | 1% |
| Josef | 7/10 | 5284 days | 1% |
| Michael & Janet | 8/10 | 5284 days | 1% |
| Seiler | 9/10 | 5284 days | 1% |
| Rebecca Richardson | 8/10 | 5285 days | 1% |
| Andrew Powell | 8/10 | 5285 days | 1% |
| Orlando | 8/10 | 5286 days | 1% |
| Gerhard Schoenmeubeck | 7/10 | 5286 days | 1% |
| Astrid Boon | 6/10 | 5288 days | 1% |
| Jim Delacruz | 6/10 | 5289 days | 1% |
| Janse | 3/10 | 5290 days | 1% |
| Peter Holt | 7/10 | 5291 days | 1% |
| Jonathan Philp | 8/10 | 5295 days | 1% |
| Frank Krivauek | 6/10 | 5297 days | 1% |
| Alison Rosser | 6/10 | 5297 days | 1% |
| Devon Urlacher | 9/10 | 5297 days | 1% |
| Kurt & Noemi Buhler | 7/10 | 5298 days | 1% |
| David Blundell | 4/10 | 5298 days | 1% |
| Hugo ten Brink | 8/10 | 5301 days | 1% |
| Katie K | 10/10 | 5312 days | 1% |
| Balonno | 6/10 | 5334 days | 1% |
| CMJ | 9/10 | 5334 days | 1% |
| Tobias Forst | 8/10 | 5366 days | 1% |
| Kai | 8/10 | 5371 days | 1% |
| Marc & Pauline | 8/10 | 5371 days | 1% |
| Eveline Mestrom | 6/10 | 5385 days | 1% |
| Tamara | 7/10 | 5395 days | 1% |
| Edward Marhi | 9/10 | 5606 days | 1% |
| Ken Jones | 7/10 | 5615 days | 1% |
| Jorren | 8/10 | 5618 days | 1% |
| Iain Campbell | 7/10 | 5618 days | 1% |
| Leon van Hengel | 8/10 | 5623 days | 1% |
| Werner and Rita | 9/10 | 5624 days | 1% |
| Judith | 9/10 | 5626 days | 1% |
| Charlie | 6/10 | 5626 days | 1% |
| Sue Top | 8/10 | 5627 days | 1% |
| Bill Cutler | 9/10 | 5630 days | 1% |
| Juerg & Denise Zuesli | 8/10 | 5633 days | 1% |
| Schweisshelm | 7/10 | 5634 days | 1% |
| Eddie Stevens | 8/10 | 5634 days | 1% |
| Cheryl & Ged Knight | 8/10 | 5636 days | 1% |
| Stephen Shearer | 10/10 | 5637 days | 1% |
| Hannah Roberts | 6/10 | 5637 days | 1% |
| James Hardern | 7/10 | 5637 days | 1% |
| Sue Croft | 9/10 | 5637 days | 1% |
| Cameron and Kim | 9/10 | 5639 days | 1% |
| Michael Assfalg | 5/10 | 5639 days | 1% |
| Julie Pasquignon | 8/10 | 5641 days | 1% |
| Melanie Gruber | 10/10 | 5641 days | 1% |
| Erin Dumbauld | 5/10 | 5641 days | 1% |
| Frederik Christiansen | 8/10 | 5642 days | 1% |
| Ross Salisbury | 8/10 | 5642 days | 1% |
| David Emerick | 10/10 | 5643 days | 1% |
| Plomp | 8/10 | 5644 days | 1% |
| Derek Puplett | 8/10 | 5644 days | 1% |
| Callum Sibbald | 8/10 | 5644 days | 1% |
| Gerlach | 7/10 | 5645 days | 1% |
| Hartmut Tonner | 4/10 | 5646 days | 1% |
| Josef & Christine Evers | 8/10 | 5649 days | 1% |
| Ron Pantzer | 6/10 | 5649 days | 1% |
| Richard Brijs | 9/10 | 5651 days | 1% |
| Jill Dean | 8/10 | 5655 days | 1% |
| Hartmut Vogt | 5/10 | 5656 days | 1% |
| Agata Szyler-Seildl | 9/10 | 5658 days | 1% |
| Horton Fawkes | 4/10 | 5659 days | 1% |
| Luc Marchand | 7/10 | 5660 days | 1% |
| Leontien Holster | 7/10 | 5660 days | 1% |
| Schers | 8/10 | 5661 days | 1% |
| Friedli Manuela | 10/10 | 5663 days | 1% |
| D Hoekstra | 7/10 | 5663 days | 1% |
| Mr & Mrs Winter | 7/10 | 5663 days | 1% |
| John Clarkson | 7/10 | 5666 days | 1% |
| cfc | 10/10 | 5699 days | 1% |
| wackiesttulip | 10/10 | 5760 days | 1% |
| Andrew Hammond | 8/10 | 5791 days | 1% |
| Mary Van | 8/10 | 5821 days | 1% |
| Mark Coffey | 9/10 | 5852 days | 1% |
| Jon van Hanten | 9/10 | 5930 days | 1% |
| Wal & Lynne | 8/10 | 5934 days | 1% |
| Haley & Jason | 6/10 | 5937 days | 1% |
| Amy | 9/10 | 5944 days | 1% |
| June | 10/10 | 5974 days | 1% |
| Moeller | 7/10 | 5983 days | 1% |
| Stefan Scheiterlein | 9/10 | 5987 days | 1% |
| katrina Marshall | 8/10 | 5991 days | 1% |
| Zoe Norcross | 8/10 | 5991 days | 1% |
| Einar | 8/10 | 5993 days | 1% |
| Tim Smith | 7/10 | 5996 days | 1% |
| Margo Alaska | 5/10 | 5996 days | 1% |
| A Libbis | 7/10 | 5997 days | 1% |
| P.C Kool | 9/10 | 6000 days | 1% |
| Main | 9/10 | 6006 days | 1% |
| Angela | 10/10 | 6006 days | 1% |
| Tanya Fitzgibbon | 6/10 | 6006 days | 1% |
| Zareua Boree | 6/10 | 6008 days | 1% |
| Don & Alice | 9/10 | 6009 days | 1% |
| jongejan | 8/10 | 6011 days | 1% |
| Susanne Strassmann | 8/10 | 6011 days | 1% |
| Michael | 3/10 | 6015 days | 1% |
| th schuermann | 3/10 | 6015 days | 1% |
| Ulric | 7/10 | 6027 days | 1% |
| Peter McGain | 4/10 | 6028 days | 1% |
| Gerrard Van S | 9/10 | 6032 days | 1% |
| Otto | 7/10 | 6032 days | 1% |
| Supa Simpson | 8/10 | 6038 days | 1% |
| Norbert Hainz | 6/10 | 6046 days | 1% |
| Etienne VanD | 9/10 | 6053 days | 1% |
| Astrio Gregersen | 3/10 | 6062 days | 1% |
| barts | 7/10 | 6079 days | 1% |
| janden | 10/10 | 6079 days | 1% |
| frederike | 8/10 | 6080 days | 1% |
| varenaee | 10/10 | 6080 days | 1% |
| joem | 9/10 | 6081 days | 1% |
| vivw | 8/10 | 6087 days | 1% |
| pthreadgood | 9/10 | 6093 days | 1% |
| Sandra M | 6/10 | 6097 days | 1% |
| Michelle Kraemer | 8/10 | 6102 days | 1% |
| Philip Ryott | 9/10 | 6105 days | 1% |
| Marcel Schleinkcfer | 7/10 | 6107 days | 1% |
| Primavesi | 7/10 | 6107 days | 1% |
| Wim Put | 9/10 | 6121 days | 1% |
| Cheryl | 7/10 | 6125 days | 1% |
| Susan Fielder | 8/10 | 6125 days | 1% |
| johanw | 8/10 | 6211 days | 1% |
| AndyEngland | 5/10 | 6327 days | 1% |
| JoF | 9/10 | 6327 days | 1% |
| Christian Kamm | 7/10 | 6336 days | 1% |
| Michael Maddams | 9/10 | 6337 days | 1% |
| RonB | 7/10 | 6351 days | 1% |
| LesleyR | 7/10 | 6357 days | 1% |
| JeremyE | 8/10 | 6357 days | 1% |
| LucyT | 8/10 | 6357 days | 1% |
| Francesca Sabat | 9/10 | 6361 days | 1% |
| JesusB | 8/10 | 6373 days | 1% |
| ChristopherD | 8/10 | 6373 days | 1% |
| XaviG | 9/10 | 6373 days | 1% |
| JoanneM | 7/10 | 6374 days | 1% |
| Steven | 7/10 | 6382 days | 1% |
| Franz | 9/10 | 6390 days | 1% |
| Denise | 7/10 | 6461 days | 1% |
Adjustments
Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.
Sample Size Adjustment
No Adjustment
A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Kaikoura TOP 10 Holiday Park experience has plenty of reviews and does not meet the criteria for any adjustment.
Recent Reviews Adjustment
-2.20% Adjustment
There may be an adjustment if this experience hasn't received any reviews within the last 119 days. However the Kaikoura TOP 10 Holiday Park experience does not meet the criteria for any adjustment.
In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.
The Kaikoura TOP 10 Holiday Park experience has been adjusted for 200 days. Adjustments are according to the following table.
| Days | Adjustment |
|---|---|
| … | … |
| 197 | -2.17% |
| 198 | -2.18% |
| 199 | -2.19% |
| 200 | -2.20% |
| 201 | -2.21% |
| 202 | -2.23% |
| 203 | -2.24% |
| … | … |
Balancing Adjustment
2.87% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled customers are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Final Ranking Score
83%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.