Hi, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Kaikoura TOP 10 Holiday Park.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Kaikoura TOP 10 Holiday Park
Valid Reviews
207 Valid Reviews
The Kaikoura TOP 10 Holiday Park experience has a total of 210 reviews. There are 207 valid reviews that are included when calculating the ranking score and 3 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 207 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 22 |
|
11% |
| 9/10 | 47 |
|
23% |
| 8/10 | 61 |
|
29% |
| 7/10 | 40 |
|
19% |
| 6/10 | 18 |
|
9% |
| 5/10 | 10 |
|
5% |
| 4/10 | 4 |
|
2% |
| 3/10 | 4 |
|
2% |
| 2/10 | 0 |
|
0% |
| 1/10 | 1 |
|
0% |
77.20% Average
The raw data average (mean) for all the Kaikoura TOP 10 Holiday Park valid reviews is 77.20% and is based on 207 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
154 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 207 valid reviews, the experience has 154 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 154 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 14 |
|
9% |
| 9/10 | 32 |
|
21% |
| 8/10 | 46 |
|
30% |
| 7/10 | 33 |
|
21% |
| 6/10 | 15 |
|
10% |
| 5/10 | 6 |
|
4% |
| 4/10 | 4 |
|
3% |
| 3/10 | 4 |
|
3% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
76.30% Average
The raw data average (mean) for all the Kaikoura TOP 10 Holiday Park face-to-face reviews is 76.30% and is based on 154 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
82.50%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Annie | 10/10 | 463 days | 100% |
| Fabienne | 8/10 | 800 days | 71% |
| Trui Waalwijk | 5/10 | 1194 days | 24% |
| Melanie Stewart | 9/10 | 1378 days | 18% |
| Oonagh | 7/10 | 1590 days | 8% |
| Tim | 9/10 | 1865 days | 5% |
| Hakan | 7/10 | 1924 days | 5% |
| Maria | 5/10 | 2261 days | 3% |
| Tanja & Sven | 10/10 | 2321 days | 4% |
| Charlotte | 10/10 | 2535 days | 4% |
| Kate | 9/10 | 2566 days | 4% |
| Ismay Fabre | 9/10 | 2627 days | 4% |
| Liz | 9/10 | 2627 days | 4% |
| Shane | 5/10 | 2717 days | 3% |
| Juraj | 10/10 | 2717 days | 3% |
| Fer&And | 8/10 | 2839 days | 3% |
| Christina | 6/10 | 2931 days | 2% |
| Clobby | 6/10 | 2992 days | 2% |
| Shira LA | 8/10 | 3020 days | 3% |
| Paul and Paula | 9/10 | 3077 days | 3% |
| Michael Talbot | 7/10 | 3117 days | 2% |
| Benjamin Yang | 9/10 | 3143 days | 2% |
| Paul Liboi | 10/10 | 3352 days | 2% |
| Alan Brown | 8/10 | 3385 days | 2% |
| Ashley | 9/10 | 3517 days | 2% |
| Phillippa McLernon | 9/10 | 3744 days | 1% |
| Petr Svobodnik | 1/10 | 3775 days | 0% |
| Singapore Sling | 8/10 | 3813 days | 1% |
| Melissa Darlington | 8/10 | 3856 days | 1% |
| Jan mentink | 8/10 | 3934 days | 1% |
| Fabien Metro | 8/10 | 3939 days | 1% |
| Nick Rowe | 9/10 | 3941 days | 1% |
| John Drake | 8/10 | 4103 days | 0% |
| holidaymad from Solihull | 7/10 | 4147 days | 0% |
| tschavalon | 8/10 | 4239 days | 0% |
| Mike Fricker | 8/10 | 4422 days | 1% |
| Chris Handley | 10/10 | 4449 days | 1% |
| Joanna Mulcahy | 10/10 | 4450 days | 1% |
| Crousse | 7/10 | 4453 days | 1% |
| Jan Majerus | 9/10 | 4466 days | 1% |
| Kiernan Matthew | 7/10 | 4480 days | 1% |
| Ted Cole | 7/10 | 4481 days | 1% |
| Sue Eastwood | 5/10 | 4481 days | 1% |
| Davina Teo | 6/10 | 4488 days | 1% |
| Nigel | 10/10 | 4488 days | 1% |
| Monique Browne | 10/10 | 4514 days | 1% |
| ozelmer | 8/10 | 4634 days | 1% |
| Tony Graham | 7/10 | 4757 days | 1% |
| Neil Beckett | 9/10 | 4787 days | 1% |
| Sophie Spady | 7/10 | 4804 days | 1% |
| Christofer Tonn | 6/10 | 4804 days | 1% |
| Michael Nolan | 9/10 | 4818 days | 1% |
| Jim Woodruff | 9/10 | 4846 days | 1% |
| GARRYBLOWER | 10/10 | 4877 days | 1% |
| Rob | 8/10 | 4894 days | 1% |
| Brian Howe | 10/10 | 4901 days | 1% |
| Stephanie Levepue | 8/10 | 4912 days | 1% |
| Reijans | 8/10 | 4914 days | 1% |
| Rolf Zwahlen | 9/10 | 4915 days | 1% |
| Erik Funk | 8/10 | 4915 days | 1% |
| Steve and Therese Dunne | 9/10 | 4920 days | 1% |
| Ton Franke | 8/10 | 4924 days | 1% |
| sueadegizmo | 8/10 | 5091 days | 1% |
| Birds Tubbs | 8/10 | 5168 days | 1% |
| Toby Clark | 9/10 | 5175 days | 1% |
| Robert Steendijk | 7/10 | 5178 days | 1% |
| Denise & Maciej Holzer | 5/10 | 5187 days | 1% |
| Brasier | 9/10 | 5189 days | 1% |
| Josef | 7/10 | 5193 days | 1% |
| Michael & Janet | 8/10 | 5193 days | 1% |
| Seiler | 9/10 | 5193 days | 1% |
| Rebecca Richardson | 8/10 | 5194 days | 1% |
| Andrew Powell | 8/10 | 5194 days | 1% |
| Orlando | 8/10 | 5195 days | 1% |
| Gerhard Schoenmeubeck | 7/10 | 5195 days | 1% |
| Astrid Boon | 6/10 | 5197 days | 1% |
| Jim Delacruz | 6/10 | 5198 days | 1% |
| Janse | 3/10 | 5199 days | 0% |
| Peter Holt | 7/10 | 5200 days | 1% |
| Jonathan Philp | 8/10 | 5204 days | 1% |
| Frank Krivauek | 6/10 | 5206 days | 1% |
| Alison Rosser | 6/10 | 5206 days | 1% |
| Devon Urlacher | 9/10 | 5206 days | 1% |
| Kurt & Noemi Buhler | 7/10 | 5207 days | 1% |
| David Blundell | 4/10 | 5207 days | 0% |
| Hugo ten Brink | 8/10 | 5210 days | 1% |
| Katie K | 10/10 | 5221 days | 1% |
| Balonno | 6/10 | 5243 days | 1% |
| CMJ | 9/10 | 5243 days | 1% |
| Tobias Forst | 8/10 | 5275 days | 1% |
| Kai | 8/10 | 5280 days | 1% |
| Marc & Pauline | 8/10 | 5280 days | 1% |
| Eveline Mestrom | 6/10 | 5294 days | 1% |
| Tamara | 7/10 | 5304 days | 1% |
| Edward Marhi | 9/10 | 5515 days | 1% |
| Ken Jones | 7/10 | 5524 days | 1% |
| Jorren | 8/10 | 5527 days | 1% |
| Iain Campbell | 7/10 | 5527 days | 1% |
| Leon van Hengel | 8/10 | 5532 days | 1% |
| Werner and Rita | 9/10 | 5533 days | 1% |
| Judith | 9/10 | 5535 days | 1% |
| Charlie | 6/10 | 5535 days | 1% |
| Sue Top | 8/10 | 5536 days | 1% |
| Bill Cutler | 9/10 | 5539 days | 1% |
| Juerg & Denise Zuesli | 8/10 | 5542 days | 1% |
| Schweisshelm | 7/10 | 5543 days | 1% |
| Eddie Stevens | 8/10 | 5543 days | 1% |
| Cheryl & Ged Knight | 8/10 | 5545 days | 1% |
| Stephen Shearer | 10/10 | 5546 days | 1% |
| Hannah Roberts | 6/10 | 5546 days | 1% |
| James Hardern | 7/10 | 5546 days | 1% |
| Sue Croft | 9/10 | 5546 days | 1% |
| Cameron and Kim | 9/10 | 5548 days | 1% |
| Michael Assfalg | 5/10 | 5548 days | 1% |
| Julie Pasquignon | 8/10 | 5550 days | 1% |
| Melanie Gruber | 10/10 | 5550 days | 1% |
| Erin Dumbauld | 5/10 | 5550 days | 1% |
| Frederik Christiansen | 8/10 | 5551 days | 1% |
| Ross Salisbury | 8/10 | 5551 days | 1% |
| David Emerick | 10/10 | 5552 days | 1% |
| Plomp | 8/10 | 5553 days | 1% |
| Derek Puplett | 8/10 | 5553 days | 1% |
| Callum Sibbald | 8/10 | 5553 days | 1% |
| Gerlach | 7/10 | 5554 days | 1% |
| Hartmut Tonner | 4/10 | 5555 days | 0% |
| Josef & Christine Evers | 8/10 | 5558 days | 1% |
| Ron Pantzer | 6/10 | 5558 days | 1% |
| Richard Brijs | 9/10 | 5560 days | 1% |
| Jill Dean | 8/10 | 5564 days | 1% |
| Hartmut Vogt | 5/10 | 5565 days | 1% |
| Agata Szyler-Seildl | 9/10 | 5567 days | 1% |
| Horton Fawkes | 4/10 | 5568 days | 0% |
| Luc Marchand | 7/10 | 5569 days | 1% |
| Leontien Holster | 7/10 | 5569 days | 1% |
| Schers | 8/10 | 5570 days | 1% |
| Friedli Manuela | 10/10 | 5572 days | 1% |
| D Hoekstra | 7/10 | 5572 days | 1% |
| Mr & Mrs Winter | 7/10 | 5572 days | 1% |
| John Clarkson | 7/10 | 5575 days | 1% |
| cfc | 10/10 | 5608 days | 1% |
| wackiesttulip | 10/10 | 5669 days | 1% |
| Andrew Hammond | 8/10 | 5700 days | 1% |
| Mary Van | 8/10 | 5730 days | 1% |
| Mark Coffey | 9/10 | 5761 days | 1% |
| Jon van Hanten | 9/10 | 5839 days | 1% |
| Wal & Lynne | 8/10 | 5843 days | 1% |
| Haley & Jason | 6/10 | 5846 days | 1% |
| Amy | 9/10 | 5853 days | 1% |
| June | 10/10 | 5883 days | 1% |
| Moeller | 7/10 | 5892 days | 1% |
| Stefan Scheiterlein | 9/10 | 5896 days | 1% |
| katrina Marshall | 8/10 | 5900 days | 1% |
| Zoe Norcross | 8/10 | 5900 days | 1% |
| Einar | 8/10 | 5902 days | 1% |
| Tim Smith | 7/10 | 5905 days | 1% |
| Margo Alaska | 5/10 | 5905 days | 1% |
| A Libbis | 7/10 | 5906 days | 1% |
| P.C Kool | 9/10 | 5909 days | 1% |
| Main | 9/10 | 5915 days | 1% |
| Angela | 10/10 | 5915 days | 1% |
| Tanya Fitzgibbon | 6/10 | 5915 days | 1% |
| Zareua Boree | 6/10 | 5917 days | 1% |
| Don & Alice | 9/10 | 5918 days | 1% |
| jongejan | 8/10 | 5920 days | 1% |
| Susanne Strassmann | 8/10 | 5920 days | 1% |
| Michael | 3/10 | 5924 days | 0% |
| th schuermann | 3/10 | 5924 days | 0% |
| Ulric | 7/10 | 5936 days | 1% |
| Peter McGain | 4/10 | 5937 days | 0% |
| Gerrard Van S | 9/10 | 5941 days | 1% |
| Otto | 7/10 | 5941 days | 1% |
| Supa Simpson | 8/10 | 5947 days | 1% |
| Norbert Hainz | 6/10 | 5955 days | 1% |
| Etienne VanD | 9/10 | 5962 days | 1% |
| Astrio Gregersen | 3/10 | 5971 days | 0% |
| barts | 7/10 | 5988 days | 1% |
| janden | 10/10 | 5988 days | 1% |
| frederike | 8/10 | 5989 days | 1% |
| varenaee | 10/10 | 5989 days | 1% |
| joem | 9/10 | 5990 days | 1% |
| vivw | 8/10 | 5996 days | 1% |
| pthreadgood | 9/10 | 6002 days | 1% |
| Sandra M | 6/10 | 6006 days | 1% |
| Michelle Kraemer | 8/10 | 6011 days | 1% |
| Philip Ryott | 9/10 | 6014 days | 1% |
| Marcel Schleinkcfer | 7/10 | 6016 days | 1% |
| Primavesi | 7/10 | 6016 days | 1% |
| Wim Put | 9/10 | 6030 days | 1% |
| Cheryl | 7/10 | 6034 days | 1% |
| Susan Fielder | 8/10 | 6034 days | 1% |
| johanw | 8/10 | 6120 days | 1% |
| AndyEngland | 5/10 | 6236 days | 1% |
| JoF | 9/10 | 6236 days | 1% |
| Christian Kamm | 7/10 | 6245 days | 1% |
| Michael Maddams | 9/10 | 6246 days | 1% |
| RonB | 7/10 | 6260 days | 1% |
| LesleyR | 7/10 | 6266 days | 1% |
| JeremyE | 8/10 | 6266 days | 1% |
| LucyT | 8/10 | 6266 days | 1% |
| Francesca Sabat | 9/10 | 6270 days | 1% |
| JesusB | 8/10 | 6282 days | 1% |
| ChristopherD | 8/10 | 6282 days | 1% |
| XaviG | 9/10 | 6282 days | 1% |
| JoanneM | 7/10 | 6283 days | 1% |
| Steven | 7/10 | 6291 days | 1% |
| Franz | 9/10 | 6299 days | 1% |
| Denise | 7/10 | 6370 days | 1% |
Adjustments
Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.
Sample Size Adjustment
No Adjustment
A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Kaikoura TOP 10 Holiday Park experience has plenty of reviews and does not meet the criteria for any adjustment.
Recent Reviews Adjustment
-2.91% Adjustment
There may be an adjustment if this experience hasn't received any reviews within the last 86 days. However the Kaikoura TOP 10 Holiday Park experience does not meet the criteria for any adjustment.
In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.
The Kaikoura TOP 10 Holiday Park experience has been adjusted for 200 days. Adjustments are according to the following table.
| Days | Adjustment |
|---|---|
| … | … |
| 197 | -2.87% |
| 198 | -2.88% |
| 199 | -2.90% |
| 200 | -2.91% |
| 201 | -2.93% |
| 202 | -2.94% |
| 203 | -2.96% |
| … | … |
Balancing Adjustment
3.12% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled customers are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Final Ranking Score
83%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.