Kia ora, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Kaikoura TOP 10 Holiday Park.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Kaikoura TOP 10 Holiday Park
Valid Reviews
207 Valid Reviews
The Kaikoura TOP 10 Holiday Park experience has a total of 210 reviews. There are 207 valid reviews that are included when calculating the ranking score and 3 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 207 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 22 |
|
11% |
| 9/10 | 47 |
|
23% |
| 8/10 | 61 |
|
29% |
| 7/10 | 40 |
|
19% |
| 6/10 | 18 |
|
9% |
| 5/10 | 10 |
|
5% |
| 4/10 | 4 |
|
2% |
| 3/10 | 4 |
|
2% |
| 2/10 | 0 |
|
0% |
| 1/10 | 1 |
|
0% |
77.20% Average
The raw data average (mean) for all the Kaikoura TOP 10 Holiday Park valid reviews is 77.20% and is based on 207 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
154 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 207 valid reviews, the experience has 154 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 154 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 14 |
|
9% |
| 9/10 | 32 |
|
21% |
| 8/10 | 46 |
|
30% |
| 7/10 | 33 |
|
21% |
| 6/10 | 15 |
|
10% |
| 5/10 | 6 |
|
4% |
| 4/10 | 4 |
|
3% |
| 3/10 | 4 |
|
3% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
76.30% Average
The raw data average (mean) for all the Kaikoura TOP 10 Holiday Park face-to-face reviews is 76.30% and is based on 154 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
82.72%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Annie | 10/10 | 570 days | 100% |
| Fabienne | 8/10 | 907 days | 64% |
| Trui Waalwijk | 5/10 | 1301 days | 19% |
| Melanie Stewart | 9/10 | 1485 days | 14% |
| Oonagh | 7/10 | 1697 days | 7% |
| Tim | 9/10 | 1972 days | 6% |
| Hakan | 7/10 | 2031 days | 5% |
| Maria | 5/10 | 2368 days | 4% |
| Tanja & Sven | 10/10 | 2428 days | 5% |
| Charlotte | 10/10 | 2642 days | 4% |
| Kate | 9/10 | 2673 days | 4% |
| Ismay Fabre | 9/10 | 2734 days | 4% |
| Liz | 9/10 | 2734 days | 4% |
| Shane | 5/10 | 2824 days | 3% |
| Juraj | 10/10 | 2824 days | 4% |
| Fer&And | 8/10 | 2946 days | 3% |
| Christina | 6/10 | 3038 days | 3% |
| Clobby | 6/10 | 3099 days | 3% |
| Shira LA | 8/10 | 3127 days | 3% |
| Paul and Paula | 9/10 | 3184 days | 3% |
| Michael Talbot | 7/10 | 3224 days | 3% |
| Benjamin Yang | 9/10 | 3250 days | 3% |
| Paul Liboi | 10/10 | 3459 days | 2% |
| Alan Brown | 8/10 | 3492 days | 2% |
| Ashley | 9/10 | 3624 days | 2% |
| Phillippa McLernon | 9/10 | 3851 days | 1% |
| Petr Svobodnik | 1/10 | 3882 days | 0% |
| Singapore Sling | 8/10 | 3920 days | 1% |
| Melissa Darlington | 8/10 | 3963 days | 1% |
| Jan mentink | 8/10 | 4041 days | 1% |
| Fabien Metro | 8/10 | 4046 days | 1% |
| Nick Rowe | 9/10 | 4048 days | 1% |
| John Drake | 8/10 | 4210 days | 0% |
| holidaymad from Solihull | 7/10 | 4254 days | 0% |
| tschavalon | 8/10 | 4346 days | 0% |
| Mike Fricker | 8/10 | 4529 days | 1% |
| Chris Handley | 10/10 | 4556 days | 1% |
| Joanna Mulcahy | 10/10 | 4557 days | 1% |
| Crousse | 7/10 | 4560 days | 1% |
| Jan Majerus | 9/10 | 4573 days | 1% |
| Kiernan Matthew | 7/10 | 4587 days | 1% |
| Ted Cole | 7/10 | 4588 days | 1% |
| Sue Eastwood | 5/10 | 4588 days | 1% |
| Davina Teo | 6/10 | 4595 days | 1% |
| Nigel | 10/10 | 4595 days | 1% |
| Monique Browne | 10/10 | 4621 days | 1% |
| ozelmer | 8/10 | 4741 days | 1% |
| Tony Graham | 7/10 | 4864 days | 1% |
| Neil Beckett | 9/10 | 4894 days | 1% |
| Sophie Spady | 7/10 | 4911 days | 1% |
| Christofer Tonn | 6/10 | 4911 days | 1% |
| Michael Nolan | 9/10 | 4925 days | 1% |
| Jim Woodruff | 9/10 | 4953 days | 1% |
| GARRYBLOWER | 10/10 | 4984 days | 1% |
| Rob | 8/10 | 5001 days | 1% |
| Brian Howe | 10/10 | 5008 days | 1% |
| Stephanie Levepue | 8/10 | 5019 days | 1% |
| Reijans | 8/10 | 5021 days | 1% |
| Rolf Zwahlen | 9/10 | 5022 days | 1% |
| Erik Funk | 8/10 | 5022 days | 1% |
| Steve and Therese Dunne | 9/10 | 5027 days | 1% |
| Ton Franke | 8/10 | 5031 days | 1% |
| sueadegizmo | 8/10 | 5198 days | 1% |
| Birds Tubbs | 8/10 | 5275 days | 1% |
| Toby Clark | 9/10 | 5282 days | 1% |
| Robert Steendijk | 7/10 | 5285 days | 1% |
| Denise & Maciej Holzer | 5/10 | 5294 days | 1% |
| Brasier | 9/10 | 5296 days | 1% |
| Josef | 7/10 | 5300 days | 1% |
| Michael & Janet | 8/10 | 5300 days | 1% |
| Seiler | 9/10 | 5300 days | 1% |
| Rebecca Richardson | 8/10 | 5301 days | 1% |
| Andrew Powell | 8/10 | 5301 days | 1% |
| Orlando | 8/10 | 5302 days | 1% |
| Gerhard Schoenmeubeck | 7/10 | 5302 days | 1% |
| Astrid Boon | 6/10 | 5304 days | 1% |
| Jim Delacruz | 6/10 | 5305 days | 1% |
| Janse | 3/10 | 5306 days | 1% |
| Peter Holt | 7/10 | 5307 days | 1% |
| Jonathan Philp | 8/10 | 5311 days | 1% |
| Frank Krivauek | 6/10 | 5313 days | 1% |
| Alison Rosser | 6/10 | 5313 days | 1% |
| Devon Urlacher | 9/10 | 5313 days | 1% |
| Kurt & Noemi Buhler | 7/10 | 5314 days | 1% |
| David Blundell | 4/10 | 5314 days | 1% |
| Hugo ten Brink | 8/10 | 5317 days | 1% |
| Katie K | 10/10 | 5328 days | 1% |
| Balonno | 6/10 | 5350 days | 1% |
| CMJ | 9/10 | 5350 days | 1% |
| Tobias Forst | 8/10 | 5382 days | 1% |
| Kai | 8/10 | 5387 days | 1% |
| Marc & Pauline | 8/10 | 5387 days | 1% |
| Eveline Mestrom | 6/10 | 5401 days | 1% |
| Tamara | 7/10 | 5411 days | 1% |
| Edward Marhi | 9/10 | 5622 days | 1% |
| Ken Jones | 7/10 | 5631 days | 1% |
| Jorren | 8/10 | 5634 days | 1% |
| Iain Campbell | 7/10 | 5634 days | 1% |
| Leon van Hengel | 8/10 | 5639 days | 1% |
| Werner and Rita | 9/10 | 5640 days | 1% |
| Judith | 9/10 | 5642 days | 1% |
| Charlie | 6/10 | 5642 days | 1% |
| Sue Top | 8/10 | 5643 days | 1% |
| Bill Cutler | 9/10 | 5646 days | 1% |
| Juerg & Denise Zuesli | 8/10 | 5649 days | 1% |
| Schweisshelm | 7/10 | 5650 days | 1% |
| Eddie Stevens | 8/10 | 5650 days | 1% |
| Cheryl & Ged Knight | 8/10 | 5652 days | 1% |
| Stephen Shearer | 10/10 | 5653 days | 1% |
| Hannah Roberts | 6/10 | 5653 days | 1% |
| James Hardern | 7/10 | 5653 days | 1% |
| Sue Croft | 9/10 | 5653 days | 1% |
| Cameron and Kim | 9/10 | 5655 days | 1% |
| Michael Assfalg | 5/10 | 5655 days | 1% |
| Julie Pasquignon | 8/10 | 5657 days | 1% |
| Melanie Gruber | 10/10 | 5657 days | 1% |
| Erin Dumbauld | 5/10 | 5657 days | 1% |
| Frederik Christiansen | 8/10 | 5658 days | 1% |
| Ross Salisbury | 8/10 | 5658 days | 1% |
| David Emerick | 10/10 | 5659 days | 1% |
| Plomp | 8/10 | 5660 days | 1% |
| Derek Puplett | 8/10 | 5660 days | 1% |
| Callum Sibbald | 8/10 | 5660 days | 1% |
| Gerlach | 7/10 | 5661 days | 1% |
| Hartmut Tonner | 4/10 | 5662 days | 1% |
| Josef & Christine Evers | 8/10 | 5665 days | 1% |
| Ron Pantzer | 6/10 | 5665 days | 1% |
| Richard Brijs | 9/10 | 5667 days | 1% |
| Jill Dean | 8/10 | 5671 days | 1% |
| Hartmut Vogt | 5/10 | 5672 days | 1% |
| Agata Szyler-Seildl | 9/10 | 5674 days | 1% |
| Horton Fawkes | 4/10 | 5675 days | 1% |
| Luc Marchand | 7/10 | 5676 days | 1% |
| Leontien Holster | 7/10 | 5676 days | 1% |
| Schers | 8/10 | 5677 days | 1% |
| Friedli Manuela | 10/10 | 5679 days | 1% |
| D Hoekstra | 7/10 | 5679 days | 1% |
| Mr & Mrs Winter | 7/10 | 5679 days | 1% |
| John Clarkson | 7/10 | 5682 days | 1% |
| cfc | 10/10 | 5715 days | 1% |
| wackiesttulip | 10/10 | 5776 days | 1% |
| Andrew Hammond | 8/10 | 5807 days | 1% |
| Mary Van | 8/10 | 5837 days | 1% |
| Mark Coffey | 9/10 | 5868 days | 1% |
| Jon van Hanten | 9/10 | 5946 days | 1% |
| Wal & Lynne | 8/10 | 5950 days | 1% |
| Haley & Jason | 6/10 | 5953 days | 1% |
| Amy | 9/10 | 5960 days | 1% |
| June | 10/10 | 5990 days | 1% |
| Moeller | 7/10 | 5999 days | 1% |
| Stefan Scheiterlein | 9/10 | 6003 days | 1% |
| katrina Marshall | 8/10 | 6007 days | 1% |
| Zoe Norcross | 8/10 | 6007 days | 1% |
| Einar | 8/10 | 6009 days | 1% |
| Tim Smith | 7/10 | 6012 days | 1% |
| Margo Alaska | 5/10 | 6012 days | 1% |
| A Libbis | 7/10 | 6013 days | 1% |
| P.C Kool | 9/10 | 6016 days | 1% |
| Main | 9/10 | 6022 days | 1% |
| Angela | 10/10 | 6022 days | 1% |
| Tanya Fitzgibbon | 6/10 | 6022 days | 1% |
| Zareua Boree | 6/10 | 6024 days | 1% |
| Don & Alice | 9/10 | 6025 days | 1% |
| jongejan | 8/10 | 6027 days | 1% |
| Susanne Strassmann | 8/10 | 6027 days | 1% |
| Michael | 3/10 | 6031 days | 1% |
| th schuermann | 3/10 | 6031 days | 1% |
| Ulric | 7/10 | 6043 days | 1% |
| Peter McGain | 4/10 | 6044 days | 1% |
| Gerrard Van S | 9/10 | 6048 days | 1% |
| Otto | 7/10 | 6048 days | 1% |
| Supa Simpson | 8/10 | 6054 days | 1% |
| Norbert Hainz | 6/10 | 6062 days | 1% |
| Etienne VanD | 9/10 | 6069 days | 1% |
| Astrio Gregersen | 3/10 | 6078 days | 1% |
| barts | 7/10 | 6095 days | 1% |
| janden | 10/10 | 6095 days | 1% |
| frederike | 8/10 | 6096 days | 1% |
| varenaee | 10/10 | 6096 days | 1% |
| joem | 9/10 | 6097 days | 1% |
| vivw | 8/10 | 6103 days | 1% |
| pthreadgood | 9/10 | 6109 days | 1% |
| Sandra M | 6/10 | 6113 days | 1% |
| Michelle Kraemer | 8/10 | 6118 days | 1% |
| Philip Ryott | 9/10 | 6121 days | 1% |
| Marcel Schleinkcfer | 7/10 | 6123 days | 1% |
| Primavesi | 7/10 | 6123 days | 1% |
| Wim Put | 9/10 | 6137 days | 1% |
| Cheryl | 7/10 | 6141 days | 1% |
| Susan Fielder | 8/10 | 6141 days | 1% |
| johanw | 8/10 | 6227 days | 1% |
| AndyEngland | 5/10 | 6343 days | 1% |
| JoF | 9/10 | 6343 days | 1% |
| Christian Kamm | 7/10 | 6352 days | 1% |
| Michael Maddams | 9/10 | 6353 days | 1% |
| RonB | 7/10 | 6367 days | 1% |
| LesleyR | 7/10 | 6373 days | 1% |
| JeremyE | 8/10 | 6373 days | 1% |
| LucyT | 8/10 | 6373 days | 1% |
| Francesca Sabat | 9/10 | 6377 days | 1% |
| JesusB | 8/10 | 6389 days | 1% |
| ChristopherD | 8/10 | 6389 days | 1% |
| XaviG | 9/10 | 6389 days | 1% |
| JoanneM | 7/10 | 6390 days | 1% |
| Steven | 7/10 | 6398 days | 1% |
| Franz | 9/10 | 6406 days | 1% |
| Denise | 7/10 | 6477 days | 1% |
Adjustments
Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.
Sample Size Adjustment
No Adjustment
A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Kaikoura TOP 10 Holiday Park experience has plenty of reviews and does not meet the criteria for any adjustment.
Recent Reviews Adjustment
-2.47% Adjustment
There may be an adjustment if this experience hasn't received any reviews within the last 103 days. However the Kaikoura TOP 10 Holiday Park experience does not meet the criteria for any adjustment.
In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.
The Kaikoura TOP 10 Holiday Park experience has been adjusted for 200 days. Adjustments are according to the following table.
| Days | Adjustment |
|---|---|
| … | … |
| 197 | -2.44% |
| 198 | -2.45% |
| 199 | -2.46% |
| 200 | -2.47% |
| 201 | -2.49% |
| 202 | -2.50% |
| 203 | -2.51% |
| … | … |
Balancing Adjustment
2.93% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled customers are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Final Ranking Score
83%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.