Kia ora, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Kaikoura TOP 10 Holiday Park.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Kaikoura TOP 10 Holiday Park
Valid Reviews
207 Valid Reviews
The Kaikoura TOP 10 Holiday Park experience has a total of 210 reviews. There are 207 valid reviews that are included when calculating the ranking score and 3 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 207 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 22 |
|
11% |
| 9/10 | 47 |
|
23% |
| 8/10 | 61 |
|
29% |
| 7/10 | 40 |
|
19% |
| 6/10 | 18 |
|
9% |
| 5/10 | 10 |
|
5% |
| 4/10 | 4 |
|
2% |
| 3/10 | 4 |
|
2% |
| 2/10 | 0 |
|
0% |
| 1/10 | 1 |
|
0% |
77.20% Average
The raw data average (mean) for all the Kaikoura TOP 10 Holiday Park valid reviews is 77.20% and is based on 207 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
154 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 207 valid reviews, the experience has 154 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 154 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 14 |
|
9% |
| 9/10 | 32 |
|
21% |
| 8/10 | 46 |
|
30% |
| 7/10 | 33 |
|
21% |
| 6/10 | 15 |
|
10% |
| 5/10 | 6 |
|
4% |
| 4/10 | 4 |
|
3% |
| 3/10 | 4 |
|
3% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
76.30% Average
The raw data average (mean) for all the Kaikoura TOP 10 Holiday Park face-to-face reviews is 76.30% and is based on 154 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
82.80%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Annie | 10/10 | 645 days | 100% |
| Fabienne | 8/10 | 982 days | 58% |
| Trui Waalwijk | 5/10 | 1376 days | 16% |
| Melanie Stewart | 9/10 | 1560 days | 12% |
| Oonagh | 7/10 | 1772 days | 6% |
| Tim | 9/10 | 2047 days | 6% |
| Hakan | 7/10 | 2106 days | 5% |
| Maria | 5/10 | 2443 days | 4% |
| Tanja & Sven | 10/10 | 2503 days | 5% |
| Charlotte | 10/10 | 2717 days | 4% |
| Kate | 9/10 | 2748 days | 4% |
| Ismay Fabre | 9/10 | 2809 days | 4% |
| Liz | 9/10 | 2809 days | 4% |
| Shane | 5/10 | 2899 days | 3% |
| Juraj | 10/10 | 2899 days | 4% |
| Fer&And | 8/10 | 3021 days | 3% |
| Christina | 6/10 | 3113 days | 3% |
| Clobby | 6/10 | 3174 days | 3% |
| Shira LA | 8/10 | 3202 days | 3% |
| Paul and Paula | 9/10 | 3259 days | 3% |
| Michael Talbot | 7/10 | 3299 days | 2% |
| Benjamin Yang | 9/10 | 3325 days | 3% |
| Paul Liboi | 10/10 | 3534 days | 2% |
| Alan Brown | 8/10 | 3567 days | 2% |
| Ashley | 9/10 | 3699 days | 2% |
| Phillippa McLernon | 9/10 | 3926 days | 1% |
| Petr Svobodnik | 1/10 | 3957 days | 0% |
| Singapore Sling | 8/10 | 3995 days | 1% |
| Melissa Darlington | 8/10 | 4038 days | 1% |
| Jan mentink | 8/10 | 4116 days | 1% |
| Fabien Metro | 8/10 | 4121 days | 1% |
| Nick Rowe | 9/10 | 4123 days | 1% |
| John Drake | 8/10 | 4285 days | 0% |
| holidaymad from Solihull | 7/10 | 4329 days | 0% |
| tschavalon | 8/10 | 4421 days | 1% |
| Mike Fricker | 8/10 | 4604 days | 1% |
| Chris Handley | 10/10 | 4631 days | 1% |
| Joanna Mulcahy | 10/10 | 4632 days | 1% |
| Crousse | 7/10 | 4635 days | 1% |
| Jan Majerus | 9/10 | 4648 days | 1% |
| Kiernan Matthew | 7/10 | 4662 days | 1% |
| Ted Cole | 7/10 | 4663 days | 1% |
| Sue Eastwood | 5/10 | 4663 days | 1% |
| Davina Teo | 6/10 | 4670 days | 1% |
| Nigel | 10/10 | 4670 days | 1% |
| Monique Browne | 10/10 | 4696 days | 1% |
| ozelmer | 8/10 | 4816 days | 1% |
| Tony Graham | 7/10 | 4939 days | 1% |
| Neil Beckett | 9/10 | 4969 days | 1% |
| Sophie Spady | 7/10 | 4986 days | 1% |
| Christofer Tonn | 6/10 | 4986 days | 1% |
| Michael Nolan | 9/10 | 5000 days | 1% |
| Jim Woodruff | 9/10 | 5028 days | 1% |
| GARRYBLOWER | 10/10 | 5059 days | 1% |
| Rob | 8/10 | 5076 days | 1% |
| Brian Howe | 10/10 | 5083 days | 1% |
| Stephanie Levepue | 8/10 | 5094 days | 1% |
| Reijans | 8/10 | 5096 days | 1% |
| Rolf Zwahlen | 9/10 | 5097 days | 1% |
| Erik Funk | 8/10 | 5097 days | 1% |
| Steve and Therese Dunne | 9/10 | 5102 days | 1% |
| Ton Franke | 8/10 | 5106 days | 1% |
| sueadegizmo | 8/10 | 5273 days | 1% |
| Birds Tubbs | 8/10 | 5350 days | 1% |
| Toby Clark | 9/10 | 5357 days | 1% |
| Robert Steendijk | 7/10 | 5360 days | 1% |
| Denise & Maciej Holzer | 5/10 | 5369 days | 1% |
| Brasier | 9/10 | 5371 days | 1% |
| Josef | 7/10 | 5375 days | 1% |
| Michael & Janet | 8/10 | 5375 days | 1% |
| Seiler | 9/10 | 5375 days | 1% |
| Rebecca Richardson | 8/10 | 5376 days | 1% |
| Andrew Powell | 8/10 | 5376 days | 1% |
| Orlando | 8/10 | 5377 days | 1% |
| Gerhard Schoenmeubeck | 7/10 | 5377 days | 1% |
| Astrid Boon | 6/10 | 5379 days | 1% |
| Jim Delacruz | 6/10 | 5380 days | 1% |
| Janse | 3/10 | 5381 days | 1% |
| Peter Holt | 7/10 | 5382 days | 1% |
| Jonathan Philp | 8/10 | 5386 days | 1% |
| Frank Krivauek | 6/10 | 5388 days | 1% |
| Alison Rosser | 6/10 | 5388 days | 1% |
| Devon Urlacher | 9/10 | 5388 days | 1% |
| Kurt & Noemi Buhler | 7/10 | 5389 days | 1% |
| David Blundell | 4/10 | 5389 days | 1% |
| Hugo ten Brink | 8/10 | 5392 days | 1% |
| Katie K | 10/10 | 5403 days | 1% |
| Balonno | 6/10 | 5425 days | 1% |
| CMJ | 9/10 | 5425 days | 1% |
| Tobias Forst | 8/10 | 5457 days | 1% |
| Kai | 8/10 | 5462 days | 1% |
| Marc & Pauline | 8/10 | 5462 days | 1% |
| Eveline Mestrom | 6/10 | 5476 days | 1% |
| Tamara | 7/10 | 5486 days | 1% |
| Edward Marhi | 9/10 | 5697 days | 1% |
| Ken Jones | 7/10 | 5706 days | 1% |
| Jorren | 8/10 | 5709 days | 1% |
| Iain Campbell | 7/10 | 5709 days | 1% |
| Leon van Hengel | 8/10 | 5714 days | 1% |
| Werner and Rita | 9/10 | 5715 days | 1% |
| Judith | 9/10 | 5717 days | 1% |
| Charlie | 6/10 | 5717 days | 1% |
| Sue Top | 8/10 | 5718 days | 1% |
| Bill Cutler | 9/10 | 5721 days | 1% |
| Juerg & Denise Zuesli | 8/10 | 5724 days | 1% |
| Schweisshelm | 7/10 | 5725 days | 1% |
| Eddie Stevens | 8/10 | 5725 days | 1% |
| Cheryl & Ged Knight | 8/10 | 5727 days | 1% |
| Stephen Shearer | 10/10 | 5728 days | 1% |
| Hannah Roberts | 6/10 | 5728 days | 1% |
| James Hardern | 7/10 | 5728 days | 1% |
| Sue Croft | 9/10 | 5728 days | 1% |
| Cameron and Kim | 9/10 | 5730 days | 1% |
| Michael Assfalg | 5/10 | 5730 days | 1% |
| Julie Pasquignon | 8/10 | 5732 days | 1% |
| Melanie Gruber | 10/10 | 5732 days | 1% |
| Erin Dumbauld | 5/10 | 5732 days | 1% |
| Frederik Christiansen | 8/10 | 5733 days | 1% |
| Ross Salisbury | 8/10 | 5733 days | 1% |
| David Emerick | 10/10 | 5734 days | 1% |
| Plomp | 8/10 | 5735 days | 1% |
| Derek Puplett | 8/10 | 5735 days | 1% |
| Callum Sibbald | 8/10 | 5735 days | 1% |
| Gerlach | 7/10 | 5736 days | 1% |
| Hartmut Tonner | 4/10 | 5737 days | 1% |
| Josef & Christine Evers | 8/10 | 5740 days | 1% |
| Ron Pantzer | 6/10 | 5740 days | 1% |
| Richard Brijs | 9/10 | 5742 days | 1% |
| Jill Dean | 8/10 | 5746 days | 1% |
| Hartmut Vogt | 5/10 | 5747 days | 1% |
| Agata Szyler-Seildl | 9/10 | 5749 days | 1% |
| Horton Fawkes | 4/10 | 5750 days | 1% |
| Luc Marchand | 7/10 | 5751 days | 1% |
| Leontien Holster | 7/10 | 5751 days | 1% |
| Schers | 8/10 | 5752 days | 1% |
| Friedli Manuela | 10/10 | 5754 days | 1% |
| D Hoekstra | 7/10 | 5754 days | 1% |
| Mr & Mrs Winter | 7/10 | 5754 days | 1% |
| John Clarkson | 7/10 | 5757 days | 1% |
| cfc | 10/10 | 5790 days | 1% |
| wackiesttulip | 10/10 | 5851 days | 1% |
| Andrew Hammond | 8/10 | 5882 days | 1% |
| Mary Van | 8/10 | 5912 days | 1% |
| Mark Coffey | 9/10 | 5943 days | 1% |
| Jon van Hanten | 9/10 | 6021 days | 1% |
| Wal & Lynne | 8/10 | 6025 days | 1% |
| Haley & Jason | 6/10 | 6028 days | 1% |
| Amy | 9/10 | 6035 days | 1% |
| June | 10/10 | 6065 days | 1% |
| Moeller | 7/10 | 6074 days | 1% |
| Stefan Scheiterlein | 9/10 | 6078 days | 1% |
| katrina Marshall | 8/10 | 6082 days | 1% |
| Zoe Norcross | 8/10 | 6082 days | 1% |
| Einar | 8/10 | 6084 days | 1% |
| Tim Smith | 7/10 | 6087 days | 1% |
| Margo Alaska | 5/10 | 6087 days | 1% |
| A Libbis | 7/10 | 6088 days | 1% |
| P.C Kool | 9/10 | 6091 days | 1% |
| Main | 9/10 | 6097 days | 1% |
| Angela | 10/10 | 6097 days | 1% |
| Tanya Fitzgibbon | 6/10 | 6097 days | 1% |
| Zareua Boree | 6/10 | 6099 days | 1% |
| Don & Alice | 9/10 | 6100 days | 1% |
| jongejan | 8/10 | 6102 days | 1% |
| Susanne Strassmann | 8/10 | 6102 days | 1% |
| Michael | 3/10 | 6106 days | 1% |
| th schuermann | 3/10 | 6106 days | 1% |
| Ulric | 7/10 | 6118 days | 1% |
| Peter McGain | 4/10 | 6119 days | 1% |
| Gerrard Van S | 9/10 | 6123 days | 1% |
| Otto | 7/10 | 6123 days | 1% |
| Supa Simpson | 8/10 | 6129 days | 1% |
| Norbert Hainz | 6/10 | 6137 days | 1% |
| Etienne VanD | 9/10 | 6144 days | 1% |
| Astrio Gregersen | 3/10 | 6153 days | 1% |
| barts | 7/10 | 6170 days | 1% |
| janden | 10/10 | 6170 days | 1% |
| frederike | 8/10 | 6171 days | 1% |
| varenaee | 10/10 | 6171 days | 1% |
| joem | 9/10 | 6172 days | 1% |
| vivw | 8/10 | 6178 days | 1% |
| pthreadgood | 9/10 | 6184 days | 1% |
| Sandra M | 6/10 | 6188 days | 1% |
| Michelle Kraemer | 8/10 | 6193 days | 1% |
| Philip Ryott | 9/10 | 6196 days | 1% |
| Marcel Schleinkcfer | 7/10 | 6198 days | 1% |
| Primavesi | 7/10 | 6198 days | 1% |
| Wim Put | 9/10 | 6212 days | 1% |
| Cheryl | 7/10 | 6216 days | 1% |
| Susan Fielder | 8/10 | 6216 days | 1% |
| johanw | 8/10 | 6302 days | 1% |
| AndyEngland | 5/10 | 6418 days | 1% |
| JoF | 9/10 | 6418 days | 1% |
| Christian Kamm | 7/10 | 6427 days | 1% |
| Michael Maddams | 9/10 | 6428 days | 1% |
| RonB | 7/10 | 6442 days | 1% |
| LesleyR | 7/10 | 6448 days | 1% |
| JeremyE | 8/10 | 6448 days | 1% |
| LucyT | 8/10 | 6448 days | 1% |
| Francesca Sabat | 9/10 | 6452 days | 1% |
| JesusB | 8/10 | 6464 days | 1% |
| ChristopherD | 8/10 | 6464 days | 1% |
| XaviG | 9/10 | 6464 days | 1% |
| JoanneM | 7/10 | 6465 days | 1% |
| Steven | 7/10 | 6473 days | 1% |
| Franz | 9/10 | 6481 days | 1% |
| Denise | 7/10 | 6552 days | 1% |
Adjustments
Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.
Sample Size Adjustment
No Adjustment
A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Kaikoura TOP 10 Holiday Park experience has plenty of reviews and does not meet the criteria for any adjustment.
Recent Reviews Adjustment
-3.94% Adjustment
There may be an adjustment if this experience hasn't received any reviews within the last 47 days. However the Kaikoura TOP 10 Holiday Park experience does not meet the criteria for any adjustment.
In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.
The Kaikoura TOP 10 Holiday Park experience has been adjusted for 200 days. Adjustments are according to the following table.
| Days | Adjustment |
|---|---|
| … | … |
| 197 | -3.88% |
| 198 | -3.90% |
| 199 | -3.92% |
| 200 | -3.94% |
| 201 | -3.96% |
| 202 | -3.98% |
| 203 | -4.00% |
| … | … |
Balancing Adjustment
3.33% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled customers are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Final Ranking Score
82%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.