Hey, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Kaikoura TOP 10 Holiday Park.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Kaikoura TOP 10 Holiday Park
Valid Reviews
207 Valid Reviews
The Kaikoura TOP 10 Holiday Park experience has a total of 210 reviews. There are 207 valid reviews that are included when calculating the ranking score and 3 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 207 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 22 |
|
11% |
| 9/10 | 47 |
|
23% |
| 8/10 | 61 |
|
29% |
| 7/10 | 40 |
|
19% |
| 6/10 | 18 |
|
9% |
| 5/10 | 10 |
|
5% |
| 4/10 | 4 |
|
2% |
| 3/10 | 4 |
|
2% |
| 2/10 | 0 |
|
0% |
| 1/10 | 1 |
|
0% |
77.20% Average
The raw data average (mean) for all the Kaikoura TOP 10 Holiday Park valid reviews is 77.20% and is based on 207 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
154 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 207 valid reviews, the experience has 154 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 154 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 14 |
|
9% |
| 9/10 | 32 |
|
21% |
| 8/10 | 46 |
|
30% |
| 7/10 | 33 |
|
21% |
| 6/10 | 15 |
|
10% |
| 5/10 | 6 |
|
4% |
| 4/10 | 4 |
|
3% |
| 3/10 | 4 |
|
3% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
76.30% Average
The raw data average (mean) for all the Kaikoura TOP 10 Holiday Park face-to-face reviews is 76.30% and is based on 154 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
82.70%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Annie | 10/10 | 558 days | 100% |
| Fabienne | 8/10 | 895 days | 65% |
| Trui Waalwijk | 5/10 | 1289 days | 20% |
| Melanie Stewart | 9/10 | 1473 days | 14% |
| Oonagh | 7/10 | 1685 days | 7% |
| Tim | 9/10 | 1960 days | 6% |
| Hakan | 7/10 | 2019 days | 5% |
| Maria | 5/10 | 2356 days | 4% |
| Tanja & Sven | 10/10 | 2416 days | 5% |
| Charlotte | 10/10 | 2630 days | 4% |
| Kate | 9/10 | 2661 days | 4% |
| Ismay Fabre | 9/10 | 2722 days | 4% |
| Liz | 9/10 | 2722 days | 4% |
| Shane | 5/10 | 2812 days | 3% |
| Juraj | 10/10 | 2812 days | 4% |
| Fer&And | 8/10 | 2934 days | 3% |
| Christina | 6/10 | 3026 days | 3% |
| Clobby | 6/10 | 3087 days | 3% |
| Shira LA | 8/10 | 3115 days | 3% |
| Paul and Paula | 9/10 | 3172 days | 3% |
| Michael Talbot | 7/10 | 3212 days | 2% |
| Benjamin Yang | 9/10 | 3237 days | 3% |
| Paul Liboi | 10/10 | 3447 days | 2% |
| Alan Brown | 8/10 | 3479 days | 2% |
| Ashley | 9/10 | 3612 days | 2% |
| Phillippa McLernon | 9/10 | 3839 days | 1% |
| Petr Svobodnik | 1/10 | 3870 days | 0% |
| Singapore Sling | 8/10 | 3907 days | 1% |
| Melissa Darlington | 8/10 | 3951 days | 1% |
| Jan mentink | 8/10 | 4029 days | 1% |
| Fabien Metro | 8/10 | 4034 days | 1% |
| Nick Rowe | 9/10 | 4036 days | 1% |
| John Drake | 8/10 | 4198 days | 0% |
| holidaymad from Solihull | 7/10 | 4241 days | 0% |
| tschavalon | 8/10 | 4333 days | 0% |
| Mike Fricker | 8/10 | 4517 days | 1% |
| Chris Handley | 10/10 | 4544 days | 1% |
| Joanna Mulcahy | 10/10 | 4545 days | 1% |
| Crousse | 7/10 | 4548 days | 1% |
| Jan Majerus | 9/10 | 4561 days | 1% |
| Kiernan Matthew | 7/10 | 4575 days | 1% |
| Ted Cole | 7/10 | 4576 days | 1% |
| Sue Eastwood | 5/10 | 4576 days | 1% |
| Davina Teo | 6/10 | 4583 days | 1% |
| Nigel | 10/10 | 4583 days | 1% |
| Monique Browne | 10/10 | 4609 days | 1% |
| ozelmer | 8/10 | 4729 days | 1% |
| Tony Graham | 7/10 | 4852 days | 1% |
| Neil Beckett | 9/10 | 4882 days | 1% |
| Sophie Spady | 7/10 | 4899 days | 1% |
| Christofer Tonn | 6/10 | 4899 days | 1% |
| Michael Nolan | 9/10 | 4913 days | 1% |
| Jim Woodruff | 9/10 | 4941 days | 1% |
| GARRYBLOWER | 10/10 | 4972 days | 1% |
| Rob | 8/10 | 4989 days | 1% |
| Brian Howe | 10/10 | 4996 days | 1% |
| Stephanie Levepue | 8/10 | 5007 days | 1% |
| Reijans | 8/10 | 5009 days | 1% |
| Rolf Zwahlen | 9/10 | 5010 days | 1% |
| Erik Funk | 8/10 | 5010 days | 1% |
| Steve and Therese Dunne | 9/10 | 5015 days | 1% |
| Ton Franke | 8/10 | 5019 days | 1% |
| sueadegizmo | 8/10 | 5186 days | 1% |
| Birds Tubbs | 8/10 | 5263 days | 1% |
| Toby Clark | 9/10 | 5270 days | 1% |
| Robert Steendijk | 7/10 | 5273 days | 1% |
| Denise & Maciej Holzer | 5/10 | 5282 days | 1% |
| Brasier | 9/10 | 5284 days | 1% |
| Josef | 7/10 | 5288 days | 1% |
| Michael & Janet | 8/10 | 5288 days | 1% |
| Seiler | 9/10 | 5288 days | 1% |
| Rebecca Richardson | 8/10 | 5289 days | 1% |
| Andrew Powell | 8/10 | 5289 days | 1% |
| Orlando | 8/10 | 5290 days | 1% |
| Gerhard Schoenmeubeck | 7/10 | 5290 days | 1% |
| Astrid Boon | 6/10 | 5292 days | 1% |
| Jim Delacruz | 6/10 | 5293 days | 1% |
| Janse | 3/10 | 5294 days | 1% |
| Peter Holt | 7/10 | 5295 days | 1% |
| Jonathan Philp | 8/10 | 5299 days | 1% |
| Frank Krivauek | 6/10 | 5301 days | 1% |
| Alison Rosser | 6/10 | 5301 days | 1% |
| Devon Urlacher | 9/10 | 5301 days | 1% |
| Kurt & Noemi Buhler | 7/10 | 5302 days | 1% |
| David Blundell | 4/10 | 5302 days | 1% |
| Hugo ten Brink | 8/10 | 5305 days | 1% |
| Katie K | 10/10 | 5316 days | 1% |
| Balonno | 6/10 | 5338 days | 1% |
| CMJ | 9/10 | 5338 days | 1% |
| Tobias Forst | 8/10 | 5370 days | 1% |
| Kai | 8/10 | 5375 days | 1% |
| Marc & Pauline | 8/10 | 5375 days | 1% |
| Eveline Mestrom | 6/10 | 5389 days | 1% |
| Tamara | 7/10 | 5399 days | 1% |
| Edward Marhi | 9/10 | 5610 days | 1% |
| Ken Jones | 7/10 | 5619 days | 1% |
| Jorren | 8/10 | 5622 days | 1% |
| Iain Campbell | 7/10 | 5622 days | 1% |
| Leon van Hengel | 8/10 | 5627 days | 1% |
| Werner and Rita | 9/10 | 5628 days | 1% |
| Judith | 9/10 | 5630 days | 1% |
| Charlie | 6/10 | 5630 days | 1% |
| Sue Top | 8/10 | 5631 days | 1% |
| Bill Cutler | 9/10 | 5634 days | 1% |
| Juerg & Denise Zuesli | 8/10 | 5637 days | 1% |
| Schweisshelm | 7/10 | 5638 days | 1% |
| Eddie Stevens | 8/10 | 5638 days | 1% |
| Cheryl & Ged Knight | 8/10 | 5640 days | 1% |
| Stephen Shearer | 10/10 | 5641 days | 1% |
| Hannah Roberts | 6/10 | 5641 days | 1% |
| James Hardern | 7/10 | 5641 days | 1% |
| Sue Croft | 9/10 | 5641 days | 1% |
| Cameron and Kim | 9/10 | 5643 days | 1% |
| Michael Assfalg | 5/10 | 5643 days | 1% |
| Julie Pasquignon | 8/10 | 5645 days | 1% |
| Melanie Gruber | 10/10 | 5645 days | 1% |
| Erin Dumbauld | 5/10 | 5645 days | 1% |
| Frederik Christiansen | 8/10 | 5646 days | 1% |
| Ross Salisbury | 8/10 | 5646 days | 1% |
| David Emerick | 10/10 | 5647 days | 1% |
| Plomp | 8/10 | 5648 days | 1% |
| Derek Puplett | 8/10 | 5648 days | 1% |
| Callum Sibbald | 8/10 | 5648 days | 1% |
| Gerlach | 7/10 | 5649 days | 1% |
| Hartmut Tonner | 4/10 | 5650 days | 1% |
| Josef & Christine Evers | 8/10 | 5653 days | 1% |
| Ron Pantzer | 6/10 | 5653 days | 1% |
| Richard Brijs | 9/10 | 5655 days | 1% |
| Jill Dean | 8/10 | 5659 days | 1% |
| Hartmut Vogt | 5/10 | 5660 days | 1% |
| Agata Szyler-Seildl | 9/10 | 5662 days | 1% |
| Horton Fawkes | 4/10 | 5663 days | 1% |
| Luc Marchand | 7/10 | 5664 days | 1% |
| Leontien Holster | 7/10 | 5664 days | 1% |
| Schers | 8/10 | 5665 days | 1% |
| Friedli Manuela | 10/10 | 5667 days | 1% |
| D Hoekstra | 7/10 | 5667 days | 1% |
| Mr & Mrs Winter | 7/10 | 5667 days | 1% |
| John Clarkson | 7/10 | 5670 days | 1% |
| cfc | 10/10 | 5703 days | 1% |
| wackiesttulip | 10/10 | 5764 days | 1% |
| Andrew Hammond | 8/10 | 5795 days | 1% |
| Mary Van | 8/10 | 5825 days | 1% |
| Mark Coffey | 9/10 | 5856 days | 1% |
| Jon van Hanten | 9/10 | 5934 days | 1% |
| Wal & Lynne | 8/10 | 5938 days | 1% |
| Haley & Jason | 6/10 | 5941 days | 1% |
| Amy | 9/10 | 5948 days | 1% |
| June | 10/10 | 5978 days | 1% |
| Moeller | 7/10 | 5987 days | 1% |
| Stefan Scheiterlein | 9/10 | 5991 days | 1% |
| katrina Marshall | 8/10 | 5995 days | 1% |
| Zoe Norcross | 8/10 | 5995 days | 1% |
| Einar | 8/10 | 5997 days | 1% |
| Tim Smith | 7/10 | 6000 days | 1% |
| Margo Alaska | 5/10 | 6000 days | 1% |
| A Libbis | 7/10 | 6001 days | 1% |
| P.C Kool | 9/10 | 6004 days | 1% |
| Main | 9/10 | 6010 days | 1% |
| Angela | 10/10 | 6010 days | 1% |
| Tanya Fitzgibbon | 6/10 | 6010 days | 1% |
| Zareua Boree | 6/10 | 6012 days | 1% |
| Don & Alice | 9/10 | 6013 days | 1% |
| jongejan | 8/10 | 6015 days | 1% |
| Susanne Strassmann | 8/10 | 6015 days | 1% |
| Michael | 3/10 | 6019 days | 1% |
| th schuermann | 3/10 | 6019 days | 1% |
| Ulric | 7/10 | 6031 days | 1% |
| Peter McGain | 4/10 | 6032 days | 1% |
| Gerrard Van S | 9/10 | 6036 days | 1% |
| Otto | 7/10 | 6036 days | 1% |
| Supa Simpson | 8/10 | 6042 days | 1% |
| Norbert Hainz | 6/10 | 6050 days | 1% |
| Etienne VanD | 9/10 | 6057 days | 1% |
| Astrio Gregersen | 3/10 | 6066 days | 1% |
| barts | 7/10 | 6083 days | 1% |
| janden | 10/10 | 6083 days | 1% |
| frederike | 8/10 | 6084 days | 1% |
| varenaee | 10/10 | 6084 days | 1% |
| joem | 9/10 | 6085 days | 1% |
| vivw | 8/10 | 6091 days | 1% |
| pthreadgood | 9/10 | 6097 days | 1% |
| Sandra M | 6/10 | 6101 days | 1% |
| Michelle Kraemer | 8/10 | 6106 days | 1% |
| Philip Ryott | 9/10 | 6109 days | 1% |
| Marcel Schleinkcfer | 7/10 | 6111 days | 1% |
| Primavesi | 7/10 | 6111 days | 1% |
| Wim Put | 9/10 | 6125 days | 1% |
| Cheryl | 7/10 | 6129 days | 1% |
| Susan Fielder | 8/10 | 6129 days | 1% |
| johanw | 8/10 | 6215 days | 1% |
| AndyEngland | 5/10 | 6331 days | 1% |
| JoF | 9/10 | 6331 days | 1% |
| Christian Kamm | 7/10 | 6340 days | 1% |
| Michael Maddams | 9/10 | 6341 days | 1% |
| RonB | 7/10 | 6355 days | 1% |
| LesleyR | 7/10 | 6361 days | 1% |
| JeremyE | 8/10 | 6361 days | 1% |
| LucyT | 8/10 | 6361 days | 1% |
| Francesca Sabat | 9/10 | 6365 days | 1% |
| JesusB | 8/10 | 6377 days | 1% |
| ChristopherD | 8/10 | 6377 days | 1% |
| XaviG | 9/10 | 6377 days | 1% |
| JoanneM | 7/10 | 6378 days | 1% |
| Steven | 7/10 | 6386 days | 1% |
| Franz | 9/10 | 6394 days | 1% |
| Denise | 7/10 | 6465 days | 1% |
Adjustments
Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.
Sample Size Adjustment
No Adjustment
A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Kaikoura TOP 10 Holiday Park experience has plenty of reviews and does not meet the criteria for any adjustment.
Recent Reviews Adjustment
-2.26% Adjustment
There may be an adjustment if this experience hasn't received any reviews within the last 116 days. However the Kaikoura TOP 10 Holiday Park experience does not meet the criteria for any adjustment.
In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.
The Kaikoura TOP 10 Holiday Park experience has been adjusted for 200 days. Adjustments are according to the following table.
| Days | Adjustment |
|---|---|
| … | … |
| 197 | -2.23% |
| 198 | -2.24% |
| 199 | -2.25% |
| 200 | -2.26% |
| 201 | -2.27% |
| 202 | -2.29% |
| 203 | -2.30% |
| … | … |
Balancing Adjustment
2.88% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled customers are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Final Ranking Score
83%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.