G'day, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Kaikoura TOP 10 Holiday Park.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Kaikoura TOP 10 Holiday Park
Valid Reviews
207 Valid Reviews
The Kaikoura TOP 10 Holiday Park experience has a total of 210 reviews. There are 207 valid reviews that are included when calculating the ranking score and 3 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 207 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 22 |
|
11% |
| 9/10 | 47 |
|
23% |
| 8/10 | 61 |
|
29% |
| 7/10 | 40 |
|
19% |
| 6/10 | 18 |
|
9% |
| 5/10 | 10 |
|
5% |
| 4/10 | 4 |
|
2% |
| 3/10 | 4 |
|
2% |
| 2/10 | 0 |
|
0% |
| 1/10 | 1 |
|
0% |
77.20% Average
The raw data average (mean) for all the Kaikoura TOP 10 Holiday Park valid reviews is 77.20% and is based on 207 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
154 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 207 valid reviews, the experience has 154 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 154 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 14 |
|
9% |
| 9/10 | 32 |
|
21% |
| 8/10 | 46 |
|
30% |
| 7/10 | 33 |
|
21% |
| 6/10 | 15 |
|
10% |
| 5/10 | 6 |
|
4% |
| 4/10 | 4 |
|
3% |
| 3/10 | 4 |
|
3% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
76.30% Average
The raw data average (mean) for all the Kaikoura TOP 10 Holiday Park face-to-face reviews is 76.30% and is based on 154 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
82.39%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Annie | 10/10 | 424 days | 100% |
| Fabienne | 8/10 | 761 days | 73% |
| Trui Waalwijk | 5/10 | 1155 days | 26% |
| Melanie Stewart | 9/10 | 1339 days | 20% |
| Oonagh | 7/10 | 1551 days | 9% |
| Tim | 9/10 | 1826 days | 5% |
| Hakan | 7/10 | 1885 days | 5% |
| Maria | 5/10 | 2222 days | 3% |
| Tanja & Sven | 10/10 | 2282 days | 4% |
| Charlotte | 10/10 | 2496 days | 4% |
| Kate | 9/10 | 2527 days | 4% |
| Ismay Fabre | 9/10 | 2588 days | 3% |
| Liz | 9/10 | 2588 days | 3% |
| Shane | 5/10 | 2678 days | 2% |
| Juraj | 10/10 | 2678 days | 3% |
| Fer&And | 8/10 | 2800 days | 3% |
| Christina | 6/10 | 2892 days | 2% |
| Clobby | 6/10 | 2953 days | 2% |
| Shira LA | 8/10 | 2981 days | 3% |
| Paul and Paula | 9/10 | 3038 days | 3% |
| Michael Talbot | 7/10 | 3078 days | 2% |
| Benjamin Yang | 9/10 | 3103 days | 2% |
| Paul Liboi | 10/10 | 3313 days | 2% |
| Alan Brown | 8/10 | 3345 days | 2% |
| Ashley | 9/10 | 3478 days | 2% |
| Phillippa McLernon | 9/10 | 3705 days | 1% |
| Petr Svobodnik | 1/10 | 3736 days | 0% |
| Singapore Sling | 8/10 | 3773 days | 1% |
| Melissa Darlington | 8/10 | 3817 days | 1% |
| Jan mentink | 8/10 | 3895 days | 1% |
| Fabien Metro | 8/10 | 3900 days | 1% |
| Nick Rowe | 9/10 | 3902 days | 1% |
| John Drake | 8/10 | 4064 days | 0% |
| holidaymad from Solihull | 7/10 | 4107 days | 0% |
| tschavalon | 8/10 | 4199 days | 0% |
| Mike Fricker | 8/10 | 4383 days | 1% |
| Chris Handley | 10/10 | 4410 days | 1% |
| Joanna Mulcahy | 10/10 | 4411 days | 1% |
| Crousse | 7/10 | 4414 days | 1% |
| Jan Majerus | 9/10 | 4427 days | 1% |
| Kiernan Matthew | 7/10 | 4441 days | 1% |
| Ted Cole | 7/10 | 4442 days | 1% |
| Sue Eastwood | 5/10 | 4442 days | 0% |
| Davina Teo | 6/10 | 4449 days | 1% |
| Nigel | 10/10 | 4449 days | 1% |
| Monique Browne | 10/10 | 4475 days | 1% |
| ozelmer | 8/10 | 4595 days | 1% |
| Tony Graham | 7/10 | 4718 days | 1% |
| Neil Beckett | 9/10 | 4748 days | 1% |
| Sophie Spady | 7/10 | 4765 days | 1% |
| Christofer Tonn | 6/10 | 4765 days | 1% |
| Michael Nolan | 9/10 | 4779 days | 1% |
| Jim Woodruff | 9/10 | 4807 days | 1% |
| GARRYBLOWER | 10/10 | 4838 days | 1% |
| Rob | 8/10 | 4855 days | 1% |
| Brian Howe | 10/10 | 4862 days | 1% |
| Stephanie Levepue | 8/10 | 4873 days | 1% |
| Reijans | 8/10 | 4875 days | 1% |
| Rolf Zwahlen | 9/10 | 4876 days | 1% |
| Erik Funk | 8/10 | 4876 days | 1% |
| Steve and Therese Dunne | 9/10 | 4881 days | 1% |
| Ton Franke | 8/10 | 4885 days | 1% |
| sueadegizmo | 8/10 | 5052 days | 1% |
| Birds Tubbs | 8/10 | 5129 days | 1% |
| Toby Clark | 9/10 | 5136 days | 1% |
| Robert Steendijk | 7/10 | 5139 days | 1% |
| Denise & Maciej Holzer | 5/10 | 5148 days | 0% |
| Brasier | 9/10 | 5150 days | 1% |
| Josef | 7/10 | 5154 days | 1% |
| Michael & Janet | 8/10 | 5154 days | 1% |
| Seiler | 9/10 | 5154 days | 1% |
| Rebecca Richardson | 8/10 | 5155 days | 1% |
| Andrew Powell | 8/10 | 5155 days | 1% |
| Orlando | 8/10 | 5156 days | 1% |
| Gerhard Schoenmeubeck | 7/10 | 5156 days | 1% |
| Astrid Boon | 6/10 | 5158 days | 1% |
| Jim Delacruz | 6/10 | 5159 days | 1% |
| Janse | 3/10 | 5160 days | 0% |
| Peter Holt | 7/10 | 5161 days | 1% |
| Jonathan Philp | 8/10 | 5165 days | 1% |
| Frank Krivauek | 6/10 | 5167 days | 1% |
| Alison Rosser | 6/10 | 5167 days | 1% |
| Devon Urlacher | 9/10 | 5167 days | 1% |
| Kurt & Noemi Buhler | 7/10 | 5168 days | 1% |
| David Blundell | 4/10 | 5168 days | 0% |
| Hugo ten Brink | 8/10 | 5171 days | 1% |
| Katie K | 10/10 | 5182 days | 1% |
| Balonno | 6/10 | 5204 days | 1% |
| CMJ | 9/10 | 5204 days | 1% |
| Tobias Forst | 8/10 | 5236 days | 1% |
| Kai | 8/10 | 5241 days | 1% |
| Marc & Pauline | 8/10 | 5241 days | 1% |
| Eveline Mestrom | 6/10 | 5255 days | 1% |
| Tamara | 7/10 | 5265 days | 1% |
| Edward Marhi | 9/10 | 5476 days | 1% |
| Ken Jones | 7/10 | 5485 days | 1% |
| Jorren | 8/10 | 5488 days | 1% |
| Iain Campbell | 7/10 | 5488 days | 1% |
| Leon van Hengel | 8/10 | 5493 days | 1% |
| Werner and Rita | 9/10 | 5494 days | 1% |
| Judith | 9/10 | 5496 days | 1% |
| Charlie | 6/10 | 5496 days | 1% |
| Sue Top | 8/10 | 5497 days | 1% |
| Bill Cutler | 9/10 | 5500 days | 1% |
| Juerg & Denise Zuesli | 8/10 | 5503 days | 1% |
| Schweisshelm | 7/10 | 5504 days | 1% |
| Eddie Stevens | 8/10 | 5504 days | 1% |
| Cheryl & Ged Knight | 8/10 | 5506 days | 1% |
| Stephen Shearer | 10/10 | 5507 days | 1% |
| Hannah Roberts | 6/10 | 5507 days | 1% |
| James Hardern | 7/10 | 5507 days | 1% |
| Sue Croft | 9/10 | 5507 days | 1% |
| Cameron and Kim | 9/10 | 5509 days | 1% |
| Michael Assfalg | 5/10 | 5509 days | 0% |
| Julie Pasquignon | 8/10 | 5511 days | 1% |
| Melanie Gruber | 10/10 | 5511 days | 1% |
| Erin Dumbauld | 5/10 | 5511 days | 0% |
| Frederik Christiansen | 8/10 | 5512 days | 1% |
| Ross Salisbury | 8/10 | 5512 days | 1% |
| David Emerick | 10/10 | 5513 days | 1% |
| Plomp | 8/10 | 5514 days | 1% |
| Derek Puplett | 8/10 | 5514 days | 1% |
| Callum Sibbald | 8/10 | 5514 days | 1% |
| Gerlach | 7/10 | 5515 days | 1% |
| Hartmut Tonner | 4/10 | 5516 days | 0% |
| Josef & Christine Evers | 8/10 | 5519 days | 1% |
| Ron Pantzer | 6/10 | 5519 days | 1% |
| Richard Brijs | 9/10 | 5521 days | 1% |
| Jill Dean | 8/10 | 5525 days | 1% |
| Hartmut Vogt | 5/10 | 5526 days | 0% |
| Agata Szyler-Seildl | 9/10 | 5528 days | 1% |
| Horton Fawkes | 4/10 | 5529 days | 0% |
| Luc Marchand | 7/10 | 5530 days | 1% |
| Leontien Holster | 7/10 | 5530 days | 1% |
| Schers | 8/10 | 5531 days | 1% |
| Friedli Manuela | 10/10 | 5533 days | 1% |
| D Hoekstra | 7/10 | 5533 days | 1% |
| Mr & Mrs Winter | 7/10 | 5533 days | 1% |
| John Clarkson | 7/10 | 5536 days | 1% |
| cfc | 10/10 | 5569 days | 1% |
| wackiesttulip | 10/10 | 5630 days | 1% |
| Andrew Hammond | 8/10 | 5661 days | 1% |
| Mary Van | 8/10 | 5691 days | 1% |
| Mark Coffey | 9/10 | 5722 days | 1% |
| Jon van Hanten | 9/10 | 5800 days | 1% |
| Wal & Lynne | 8/10 | 5804 days | 1% |
| Haley & Jason | 6/10 | 5807 days | 1% |
| Amy | 9/10 | 5814 days | 1% |
| June | 10/10 | 5844 days | 1% |
| Moeller | 7/10 | 5853 days | 1% |
| Stefan Scheiterlein | 9/10 | 5857 days | 1% |
| katrina Marshall | 8/10 | 5861 days | 1% |
| Zoe Norcross | 8/10 | 5861 days | 1% |
| Einar | 8/10 | 5863 days | 1% |
| Tim Smith | 7/10 | 5866 days | 1% |
| Margo Alaska | 5/10 | 5866 days | 0% |
| A Libbis | 7/10 | 5867 days | 1% |
| P.C Kool | 9/10 | 5870 days | 1% |
| Main | 9/10 | 5876 days | 1% |
| Angela | 10/10 | 5876 days | 1% |
| Tanya Fitzgibbon | 6/10 | 5876 days | 1% |
| Zareua Boree | 6/10 | 5878 days | 1% |
| Don & Alice | 9/10 | 5879 days | 1% |
| jongejan | 8/10 | 5881 days | 1% |
| Susanne Strassmann | 8/10 | 5881 days | 1% |
| Michael | 3/10 | 5885 days | 0% |
| th schuermann | 3/10 | 5885 days | 0% |
| Ulric | 7/10 | 5897 days | 1% |
| Peter McGain | 4/10 | 5898 days | 0% |
| Gerrard Van S | 9/10 | 5902 days | 1% |
| Otto | 7/10 | 5902 days | 1% |
| Supa Simpson | 8/10 | 5908 days | 1% |
| Norbert Hainz | 6/10 | 5916 days | 1% |
| Etienne VanD | 9/10 | 5923 days | 1% |
| Astrio Gregersen | 3/10 | 5932 days | 0% |
| barts | 7/10 | 5949 days | 1% |
| janden | 10/10 | 5949 days | 1% |
| frederike | 8/10 | 5950 days | 1% |
| varenaee | 10/10 | 5950 days | 1% |
| joem | 9/10 | 5951 days | 1% |
| vivw | 8/10 | 5957 days | 1% |
| pthreadgood | 9/10 | 5963 days | 1% |
| Sandra M | 6/10 | 5967 days | 1% |
| Michelle Kraemer | 8/10 | 5972 days | 1% |
| Philip Ryott | 9/10 | 5975 days | 1% |
| Marcel Schleinkcfer | 7/10 | 5977 days | 1% |
| Primavesi | 7/10 | 5977 days | 1% |
| Wim Put | 9/10 | 5991 days | 1% |
| Cheryl | 7/10 | 5995 days | 1% |
| Susan Fielder | 8/10 | 5995 days | 1% |
| johanw | 8/10 | 6081 days | 1% |
| AndyEngland | 5/10 | 6197 days | 0% |
| JoF | 9/10 | 6197 days | 1% |
| Christian Kamm | 7/10 | 6206 days | 1% |
| Michael Maddams | 9/10 | 6207 days | 1% |
| RonB | 7/10 | 6221 days | 1% |
| LesleyR | 7/10 | 6227 days | 1% |
| JeremyE | 8/10 | 6227 days | 1% |
| LucyT | 8/10 | 6227 days | 1% |
| Francesca Sabat | 9/10 | 6231 days | 1% |
| JesusB | 8/10 | 6243 days | 1% |
| ChristopherD | 8/10 | 6243 days | 1% |
| XaviG | 9/10 | 6243 days | 1% |
| JoanneM | 7/10 | 6244 days | 1% |
| Steven | 7/10 | 6252 days | 1% |
| Franz | 9/10 | 6260 days | 1% |
| Denise | 7/10 | 6331 days | 1% |
Adjustments
Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.
Sample Size Adjustment
No Adjustment
A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Kaikoura TOP 10 Holiday Park experience has plenty of reviews and does not meet the criteria for any adjustment.
Recent Reviews Adjustment
-3.74% Adjustment
There may be an adjustment if this experience hasn't received any reviews within the last 60 days. However the Kaikoura TOP 10 Holiday Park experience does not meet the criteria for any adjustment.
In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.
The Kaikoura TOP 10 Holiday Park experience has been adjusted for 200 days. Adjustments are according to the following table.
| Days | Adjustment |
|---|---|
| … | … |
| 197 | -3.68% |
| 198 | -3.70% |
| 199 | -3.72% |
| 200 | -3.74% |
| 201 | -3.76% |
| 202 | -3.77% |
| 203 | -3.79% |
| … | … |
Balancing Adjustment
3.39% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled customers are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Final Ranking Score
82%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.