Hey, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Kaikoura TOP 10 Holiday Park.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Kaikoura TOP 10 Holiday Park
Valid Reviews
207 Valid Reviews
The Kaikoura TOP 10 Holiday Park experience has a total of 210 reviews. There are 207 valid reviews that are included when calculating the ranking score and 3 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 207 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 22 |
|
11% |
| 9/10 | 47 |
|
23% |
| 8/10 | 61 |
|
29% |
| 7/10 | 40 |
|
19% |
| 6/10 | 18 |
|
9% |
| 5/10 | 10 |
|
5% |
| 4/10 | 4 |
|
2% |
| 3/10 | 4 |
|
2% |
| 2/10 | 0 |
|
0% |
| 1/10 | 1 |
|
0% |
77.20% Average
The raw data average (mean) for all the Kaikoura TOP 10 Holiday Park valid reviews is 77.20% and is based on 207 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
154 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 207 valid reviews, the experience has 154 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 154 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 14 |
|
9% |
| 9/10 | 32 |
|
21% |
| 8/10 | 46 |
|
30% |
| 7/10 | 33 |
|
21% |
| 6/10 | 15 |
|
10% |
| 5/10 | 6 |
|
4% |
| 4/10 | 4 |
|
3% |
| 3/10 | 4 |
|
3% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
76.30% Average
The raw data average (mean) for all the Kaikoura TOP 10 Holiday Park face-to-face reviews is 76.30% and is based on 154 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
82.68%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Annie | 10/10 | 545 days | 100% |
| Fabienne | 8/10 | 882 days | 66% |
| Trui Waalwijk | 5/10 | 1276 days | 20% |
| Melanie Stewart | 9/10 | 1460 days | 15% |
| Oonagh | 7/10 | 1672 days | 7% |
| Tim | 9/10 | 1947 days | 6% |
| Hakan | 7/10 | 2006 days | 5% |
| Maria | 5/10 | 2343 days | 4% |
| Tanja & Sven | 10/10 | 2403 days | 5% |
| Charlotte | 10/10 | 2617 days | 4% |
| Kate | 9/10 | 2648 days | 4% |
| Ismay Fabre | 9/10 | 2709 days | 4% |
| Liz | 9/10 | 2709 days | 4% |
| Shane | 5/10 | 2799 days | 3% |
| Juraj | 10/10 | 2799 days | 4% |
| Fer&And | 8/10 | 2921 days | 3% |
| Christina | 6/10 | 3013 days | 3% |
| Clobby | 6/10 | 3074 days | 3% |
| Shira LA | 8/10 | 3102 days | 3% |
| Paul and Paula | 9/10 | 3159 days | 3% |
| Michael Talbot | 7/10 | 3199 days | 2% |
| Benjamin Yang | 9/10 | 3224 days | 3% |
| Paul Liboi | 10/10 | 3434 days | 2% |
| Alan Brown | 8/10 | 3466 days | 2% |
| Ashley | 9/10 | 3599 days | 2% |
| Phillippa McLernon | 9/10 | 3826 days | 1% |
| Petr Svobodnik | 1/10 | 3857 days | 0% |
| Singapore Sling | 8/10 | 3894 days | 1% |
| Melissa Darlington | 8/10 | 3938 days | 1% |
| Jan mentink | 8/10 | 4016 days | 1% |
| Fabien Metro | 8/10 | 4021 days | 1% |
| Nick Rowe | 9/10 | 4023 days | 1% |
| John Drake | 8/10 | 4185 days | 0% |
| holidaymad from Solihull | 7/10 | 4228 days | 0% |
| tschavalon | 8/10 | 4320 days | 0% |
| Mike Fricker | 8/10 | 4504 days | 1% |
| Chris Handley | 10/10 | 4531 days | 1% |
| Joanna Mulcahy | 10/10 | 4532 days | 1% |
| Crousse | 7/10 | 4535 days | 1% |
| Jan Majerus | 9/10 | 4548 days | 1% |
| Kiernan Matthew | 7/10 | 4562 days | 1% |
| Ted Cole | 7/10 | 4563 days | 1% |
| Sue Eastwood | 5/10 | 4563 days | 1% |
| Davina Teo | 6/10 | 4570 days | 1% |
| Nigel | 10/10 | 4570 days | 1% |
| Monique Browne | 10/10 | 4596 days | 1% |
| ozelmer | 8/10 | 4716 days | 1% |
| Tony Graham | 7/10 | 4839 days | 1% |
| Neil Beckett | 9/10 | 4869 days | 1% |
| Sophie Spady | 7/10 | 4886 days | 1% |
| Christofer Tonn | 6/10 | 4886 days | 1% |
| Michael Nolan | 9/10 | 4900 days | 1% |
| Jim Woodruff | 9/10 | 4928 days | 1% |
| GARRYBLOWER | 10/10 | 4959 days | 1% |
| Rob | 8/10 | 4976 days | 1% |
| Brian Howe | 10/10 | 4983 days | 1% |
| Stephanie Levepue | 8/10 | 4994 days | 1% |
| Reijans | 8/10 | 4996 days | 1% |
| Rolf Zwahlen | 9/10 | 4997 days | 1% |
| Erik Funk | 8/10 | 4997 days | 1% |
| Steve and Therese Dunne | 9/10 | 5002 days | 1% |
| Ton Franke | 8/10 | 5006 days | 1% |
| sueadegizmo | 8/10 | 5173 days | 1% |
| Birds Tubbs | 8/10 | 5250 days | 1% |
| Toby Clark | 9/10 | 5257 days | 1% |
| Robert Steendijk | 7/10 | 5260 days | 1% |
| Denise & Maciej Holzer | 5/10 | 5269 days | 1% |
| Brasier | 9/10 | 5271 days | 1% |
| Josef | 7/10 | 5275 days | 1% |
| Michael & Janet | 8/10 | 5275 days | 1% |
| Seiler | 9/10 | 5275 days | 1% |
| Rebecca Richardson | 8/10 | 5276 days | 1% |
| Andrew Powell | 8/10 | 5276 days | 1% |
| Orlando | 8/10 | 5277 days | 1% |
| Gerhard Schoenmeubeck | 7/10 | 5277 days | 1% |
| Astrid Boon | 6/10 | 5279 days | 1% |
| Jim Delacruz | 6/10 | 5280 days | 1% |
| Janse | 3/10 | 5281 days | 1% |
| Peter Holt | 7/10 | 5282 days | 1% |
| Jonathan Philp | 8/10 | 5286 days | 1% |
| Frank Krivauek | 6/10 | 5288 days | 1% |
| Alison Rosser | 6/10 | 5288 days | 1% |
| Devon Urlacher | 9/10 | 5288 days | 1% |
| Kurt & Noemi Buhler | 7/10 | 5289 days | 1% |
| David Blundell | 4/10 | 5289 days | 1% |
| Hugo ten Brink | 8/10 | 5292 days | 1% |
| Katie K | 10/10 | 5303 days | 1% |
| Balonno | 6/10 | 5325 days | 1% |
| CMJ | 9/10 | 5325 days | 1% |
| Tobias Forst | 8/10 | 5357 days | 1% |
| Kai | 8/10 | 5362 days | 1% |
| Marc & Pauline | 8/10 | 5362 days | 1% |
| Eveline Mestrom | 6/10 | 5376 days | 1% |
| Tamara | 7/10 | 5386 days | 1% |
| Edward Marhi | 9/10 | 5597 days | 1% |
| Ken Jones | 7/10 | 5606 days | 1% |
| Jorren | 8/10 | 5609 days | 1% |
| Iain Campbell | 7/10 | 5609 days | 1% |
| Leon van Hengel | 8/10 | 5614 days | 1% |
| Werner and Rita | 9/10 | 5615 days | 1% |
| Judith | 9/10 | 5617 days | 1% |
| Charlie | 6/10 | 5617 days | 1% |
| Sue Top | 8/10 | 5618 days | 1% |
| Bill Cutler | 9/10 | 5621 days | 1% |
| Juerg & Denise Zuesli | 8/10 | 5624 days | 1% |
| Schweisshelm | 7/10 | 5625 days | 1% |
| Eddie Stevens | 8/10 | 5625 days | 1% |
| Cheryl & Ged Knight | 8/10 | 5627 days | 1% |
| Stephen Shearer | 10/10 | 5628 days | 1% |
| Hannah Roberts | 6/10 | 5628 days | 1% |
| James Hardern | 7/10 | 5628 days | 1% |
| Sue Croft | 9/10 | 5628 days | 1% |
| Cameron and Kim | 9/10 | 5630 days | 1% |
| Michael Assfalg | 5/10 | 5630 days | 1% |
| Julie Pasquignon | 8/10 | 5632 days | 1% |
| Melanie Gruber | 10/10 | 5632 days | 1% |
| Erin Dumbauld | 5/10 | 5632 days | 1% |
| Frederik Christiansen | 8/10 | 5633 days | 1% |
| Ross Salisbury | 8/10 | 5633 days | 1% |
| David Emerick | 10/10 | 5634 days | 1% |
| Plomp | 8/10 | 5635 days | 1% |
| Derek Puplett | 8/10 | 5635 days | 1% |
| Callum Sibbald | 8/10 | 5635 days | 1% |
| Gerlach | 7/10 | 5636 days | 1% |
| Hartmut Tonner | 4/10 | 5637 days | 1% |
| Josef & Christine Evers | 8/10 | 5640 days | 1% |
| Ron Pantzer | 6/10 | 5640 days | 1% |
| Richard Brijs | 9/10 | 5642 days | 1% |
| Jill Dean | 8/10 | 5646 days | 1% |
| Hartmut Vogt | 5/10 | 5647 days | 1% |
| Agata Szyler-Seildl | 9/10 | 5649 days | 1% |
| Horton Fawkes | 4/10 | 5650 days | 1% |
| Luc Marchand | 7/10 | 5651 days | 1% |
| Leontien Holster | 7/10 | 5651 days | 1% |
| Schers | 8/10 | 5652 days | 1% |
| Friedli Manuela | 10/10 | 5654 days | 1% |
| D Hoekstra | 7/10 | 5654 days | 1% |
| Mr & Mrs Winter | 7/10 | 5654 days | 1% |
| John Clarkson | 7/10 | 5657 days | 1% |
| cfc | 10/10 | 5690 days | 1% |
| wackiesttulip | 10/10 | 5751 days | 1% |
| Andrew Hammond | 8/10 | 5782 days | 1% |
| Mary Van | 8/10 | 5812 days | 1% |
| Mark Coffey | 9/10 | 5843 days | 1% |
| Jon van Hanten | 9/10 | 5921 days | 1% |
| Wal & Lynne | 8/10 | 5925 days | 1% |
| Haley & Jason | 6/10 | 5928 days | 1% |
| Amy | 9/10 | 5935 days | 1% |
| June | 10/10 | 5965 days | 1% |
| Moeller | 7/10 | 5974 days | 1% |
| Stefan Scheiterlein | 9/10 | 5978 days | 1% |
| katrina Marshall | 8/10 | 5982 days | 1% |
| Zoe Norcross | 8/10 | 5982 days | 1% |
| Einar | 8/10 | 5984 days | 1% |
| Tim Smith | 7/10 | 5987 days | 1% |
| Margo Alaska | 5/10 | 5987 days | 1% |
| A Libbis | 7/10 | 5988 days | 1% |
| P.C Kool | 9/10 | 5991 days | 1% |
| Main | 9/10 | 5997 days | 1% |
| Angela | 10/10 | 5997 days | 1% |
| Tanya Fitzgibbon | 6/10 | 5997 days | 1% |
| Zareua Boree | 6/10 | 5999 days | 1% |
| Don & Alice | 9/10 | 6000 days | 1% |
| jongejan | 8/10 | 6002 days | 1% |
| Susanne Strassmann | 8/10 | 6002 days | 1% |
| Michael | 3/10 | 6006 days | 1% |
| th schuermann | 3/10 | 6006 days | 1% |
| Ulric | 7/10 | 6018 days | 1% |
| Peter McGain | 4/10 | 6019 days | 1% |
| Gerrard Van S | 9/10 | 6023 days | 1% |
| Otto | 7/10 | 6023 days | 1% |
| Supa Simpson | 8/10 | 6029 days | 1% |
| Norbert Hainz | 6/10 | 6037 days | 1% |
| Etienne VanD | 9/10 | 6044 days | 1% |
| Astrio Gregersen | 3/10 | 6053 days | 1% |
| barts | 7/10 | 6070 days | 1% |
| janden | 10/10 | 6070 days | 1% |
| frederike | 8/10 | 6071 days | 1% |
| varenaee | 10/10 | 6071 days | 1% |
| joem | 9/10 | 6072 days | 1% |
| vivw | 8/10 | 6078 days | 1% |
| pthreadgood | 9/10 | 6084 days | 1% |
| Sandra M | 6/10 | 6088 days | 1% |
| Michelle Kraemer | 8/10 | 6093 days | 1% |
| Philip Ryott | 9/10 | 6096 days | 1% |
| Marcel Schleinkcfer | 7/10 | 6098 days | 1% |
| Primavesi | 7/10 | 6098 days | 1% |
| Wim Put | 9/10 | 6112 days | 1% |
| Cheryl | 7/10 | 6116 days | 1% |
| Susan Fielder | 8/10 | 6116 days | 1% |
| johanw | 8/10 | 6202 days | 1% |
| AndyEngland | 5/10 | 6318 days | 1% |
| JoF | 9/10 | 6318 days | 1% |
| Christian Kamm | 7/10 | 6327 days | 1% |
| Michael Maddams | 9/10 | 6328 days | 1% |
| RonB | 7/10 | 6342 days | 1% |
| LesleyR | 7/10 | 6348 days | 1% |
| JeremyE | 8/10 | 6348 days | 1% |
| LucyT | 8/10 | 6348 days | 1% |
| Francesca Sabat | 9/10 | 6352 days | 1% |
| JesusB | 8/10 | 6364 days | 1% |
| ChristopherD | 8/10 | 6364 days | 1% |
| XaviG | 9/10 | 6364 days | 1% |
| JoanneM | 7/10 | 6365 days | 1% |
| Steven | 7/10 | 6373 days | 1% |
| Franz | 9/10 | 6381 days | 1% |
| Denise | 7/10 | 6452 days | 1% |
Adjustments
Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.
Sample Size Adjustment
No Adjustment
A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Kaikoura TOP 10 Holiday Park experience has plenty of reviews and does not meet the criteria for any adjustment.
Recent Reviews Adjustment
-2.09% Adjustment
There may be an adjustment if this experience hasn't received any reviews within the last 123 days. However the Kaikoura TOP 10 Holiday Park experience does not meet the criteria for any adjustment.
In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.
The Kaikoura TOP 10 Holiday Park experience has been adjusted for 200 days. Adjustments are according to the following table.
| Days | Adjustment |
|---|---|
| … | … |
| 197 | -2.06% |
| 198 | -2.07% |
| 199 | -2.08% |
| 200 | -2.09% |
| 201 | -2.10% |
| 202 | -2.12% |
| 203 | -2.13% |
| … | … |
Balancing Adjustment
2.84% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled customers are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Final Ranking Score
83%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.