Hi, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Kaikoura TOP 10 Holiday Park.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Kaikoura TOP 10 Holiday Park
Valid Reviews
207 Valid Reviews
The Kaikoura TOP 10 Holiday Park experience has a total of 210 reviews. There are 207 valid reviews that are included when calculating the ranking score and 3 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 207 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 22 |
|
11% |
| 9/10 | 47 |
|
23% |
| 8/10 | 61 |
|
29% |
| 7/10 | 40 |
|
19% |
| 6/10 | 18 |
|
9% |
| 5/10 | 10 |
|
5% |
| 4/10 | 4 |
|
2% |
| 3/10 | 4 |
|
2% |
| 2/10 | 0 |
|
0% |
| 1/10 | 1 |
|
0% |
77.20% Average
The raw data average (mean) for all the Kaikoura TOP 10 Holiday Park valid reviews is 77.20% and is based on 207 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
154 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 207 valid reviews, the experience has 154 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 154 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 14 |
|
9% |
| 9/10 | 32 |
|
21% |
| 8/10 | 46 |
|
30% |
| 7/10 | 33 |
|
21% |
| 6/10 | 15 |
|
10% |
| 5/10 | 6 |
|
4% |
| 4/10 | 4 |
|
3% |
| 3/10 | 4 |
|
3% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
76.30% Average
The raw data average (mean) for all the Kaikoura TOP 10 Holiday Park face-to-face reviews is 76.30% and is based on 154 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
82.01%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Annie | 10/10 | 306 days | 100% |
| Fabienne | 8/10 | 643 days | 79% |
| Trui Waalwijk | 5/10 | 1037 days | 33% |
| Melanie Stewart | 9/10 | 1221 days | 27% |
| Oonagh | 7/10 | 1433 days | 13% |
| Tim | 9/10 | 1708 days | 6% |
| Hakan | 7/10 | 1767 days | 5% |
| Maria | 5/10 | 2104 days | 4% |
| Tanja & Sven | 10/10 | 2164 days | 5% |
| Charlotte | 10/10 | 2378 days | 4% |
| Kate | 9/10 | 2409 days | 4% |
| Ismay Fabre | 9/10 | 2470 days | 4% |
| Liz | 9/10 | 2470 days | 4% |
| Shane | 5/10 | 2560 days | 3% |
| Juraj | 10/10 | 2560 days | 4% |
| Fer&And | 8/10 | 2682 days | 3% |
| Christina | 6/10 | 2774 days | 3% |
| Clobby | 6/10 | 2835 days | 3% |
| Shira LA | 8/10 | 2863 days | 3% |
| Paul and Paula | 9/10 | 2920 days | 3% |
| Michael Talbot | 7/10 | 2960 days | 3% |
| Benjamin Yang | 9/10 | 2986 days | 3% |
| Paul Liboi | 10/10 | 3195 days | 2% |
| Alan Brown | 8/10 | 3228 days | 2% |
| Ashley | 9/10 | 3360 days | 2% |
| Phillippa McLernon | 9/10 | 3587 days | 2% |
| Petr Svobodnik | 1/10 | 3618 days | 1% |
| Singapore Sling | 8/10 | 3656 days | 1% |
| Melissa Darlington | 8/10 | 3699 days | 1% |
| Jan mentink | 8/10 | 3777 days | 1% |
| Fabien Metro | 8/10 | 3782 days | 1% |
| Nick Rowe | 9/10 | 3784 days | 1% |
| John Drake | 8/10 | 3946 days | 1% |
| holidaymad from Solihull | 7/10 | 3990 days | 1% |
| tschavalon | 8/10 | 4082 days | 1% |
| Mike Fricker | 8/10 | 4265 days | 0% |
| Chris Handley | 10/10 | 4292 days | 0% |
| Joanna Mulcahy | 10/10 | 4293 days | 0% |
| Crousse | 7/10 | 4296 days | 0% |
| Jan Majerus | 9/10 | 4309 days | 0% |
| Kiernan Matthew | 7/10 | 4323 days | 0% |
| Ted Cole | 7/10 | 4324 days | 0% |
| Sue Eastwood | 5/10 | 4324 days | 0% |
| Davina Teo | 6/10 | 4331 days | 0% |
| Nigel | 10/10 | 4331 days | 0% |
| Monique Browne | 10/10 | 4357 days | 0% |
| ozelmer | 8/10 | 4477 days | 1% |
| Tony Graham | 7/10 | 4600 days | 1% |
| Neil Beckett | 9/10 | 4630 days | 1% |
| Sophie Spady | 7/10 | 4647 days | 1% |
| Christofer Tonn | 6/10 | 4647 days | 1% |
| Michael Nolan | 9/10 | 4661 days | 1% |
| Jim Woodruff | 9/10 | 4689 days | 1% |
| GARRYBLOWER | 10/10 | 4720 days | 1% |
| Rob | 8/10 | 4737 days | 1% |
| Brian Howe | 10/10 | 4744 days | 1% |
| Stephanie Levepue | 8/10 | 4755 days | 1% |
| Reijans | 8/10 | 4757 days | 1% |
| Rolf Zwahlen | 9/10 | 4758 days | 1% |
| Erik Funk | 8/10 | 4758 days | 1% |
| Steve and Therese Dunne | 9/10 | 4763 days | 1% |
| Ton Franke | 8/10 | 4767 days | 1% |
| sueadegizmo | 8/10 | 4934 days | 1% |
| Birds Tubbs | 8/10 | 5011 days | 1% |
| Toby Clark | 9/10 | 5018 days | 1% |
| Robert Steendijk | 7/10 | 5021 days | 1% |
| Denise & Maciej Holzer | 5/10 | 5030 days | 1% |
| Brasier | 9/10 | 5032 days | 1% |
| Josef | 7/10 | 5036 days | 1% |
| Michael & Janet | 8/10 | 5036 days | 1% |
| Seiler | 9/10 | 5036 days | 1% |
| Rebecca Richardson | 8/10 | 5037 days | 1% |
| Andrew Powell | 8/10 | 5037 days | 1% |
| Orlando | 8/10 | 5038 days | 1% |
| Gerhard Schoenmeubeck | 7/10 | 5038 days | 1% |
| Astrid Boon | 6/10 | 5040 days | 1% |
| Jim Delacruz | 6/10 | 5041 days | 1% |
| Janse | 3/10 | 5042 days | 1% |
| Peter Holt | 7/10 | 5043 days | 1% |
| Jonathan Philp | 8/10 | 5047 days | 1% |
| Frank Krivauek | 6/10 | 5049 days | 1% |
| Alison Rosser | 6/10 | 5049 days | 1% |
| Devon Urlacher | 9/10 | 5049 days | 1% |
| Kurt & Noemi Buhler | 7/10 | 5050 days | 1% |
| David Blundell | 4/10 | 5050 days | 1% |
| Hugo ten Brink | 8/10 | 5053 days | 1% |
| Katie K | 10/10 | 5064 days | 1% |
| Balonno | 6/10 | 5086 days | 1% |
| CMJ | 9/10 | 5086 days | 1% |
| Tobias Forst | 8/10 | 5118 days | 1% |
| Kai | 8/10 | 5123 days | 1% |
| Marc & Pauline | 8/10 | 5123 days | 1% |
| Eveline Mestrom | 6/10 | 5137 days | 1% |
| Tamara | 7/10 | 5147 days | 1% |
| Edward Marhi | 9/10 | 5358 days | 1% |
| Ken Jones | 7/10 | 5367 days | 1% |
| Jorren | 8/10 | 5370 days | 1% |
| Iain Campbell | 7/10 | 5370 days | 1% |
| Leon van Hengel | 8/10 | 5375 days | 1% |
| Werner and Rita | 9/10 | 5376 days | 1% |
| Judith | 9/10 | 5378 days | 1% |
| Charlie | 6/10 | 5378 days | 1% |
| Sue Top | 8/10 | 5379 days | 1% |
| Bill Cutler | 9/10 | 5382 days | 1% |
| Juerg & Denise Zuesli | 8/10 | 5385 days | 1% |
| Schweisshelm | 7/10 | 5386 days | 1% |
| Eddie Stevens | 8/10 | 5386 days | 1% |
| Cheryl & Ged Knight | 8/10 | 5388 days | 1% |
| Stephen Shearer | 10/10 | 5389 days | 1% |
| Hannah Roberts | 6/10 | 5389 days | 1% |
| James Hardern | 7/10 | 5389 days | 1% |
| Sue Croft | 9/10 | 5389 days | 1% |
| Cameron and Kim | 9/10 | 5391 days | 1% |
| Michael Assfalg | 5/10 | 5391 days | 1% |
| Julie Pasquignon | 8/10 | 5393 days | 1% |
| Melanie Gruber | 10/10 | 5393 days | 1% |
| Erin Dumbauld | 5/10 | 5393 days | 1% |
| Frederik Christiansen | 8/10 | 5394 days | 1% |
| Ross Salisbury | 8/10 | 5394 days | 1% |
| David Emerick | 10/10 | 5395 days | 1% |
| Plomp | 8/10 | 5396 days | 1% |
| Derek Puplett | 8/10 | 5396 days | 1% |
| Callum Sibbald | 8/10 | 5396 days | 1% |
| Gerlach | 7/10 | 5397 days | 1% |
| Hartmut Tonner | 4/10 | 5398 days | 1% |
| Josef & Christine Evers | 8/10 | 5401 days | 1% |
| Ron Pantzer | 6/10 | 5401 days | 1% |
| Richard Brijs | 9/10 | 5403 days | 1% |
| Jill Dean | 8/10 | 5407 days | 1% |
| Hartmut Vogt | 5/10 | 5408 days | 1% |
| Agata Szyler-Seildl | 9/10 | 5410 days | 1% |
| Horton Fawkes | 4/10 | 5411 days | 1% |
| Luc Marchand | 7/10 | 5412 days | 1% |
| Leontien Holster | 7/10 | 5412 days | 1% |
| Schers | 8/10 | 5413 days | 1% |
| Friedli Manuela | 10/10 | 5415 days | 1% |
| D Hoekstra | 7/10 | 5415 days | 1% |
| Mr & Mrs Winter | 7/10 | 5415 days | 1% |
| John Clarkson | 7/10 | 5418 days | 1% |
| cfc | 10/10 | 5451 days | 1% |
| wackiesttulip | 10/10 | 5512 days | 1% |
| Andrew Hammond | 8/10 | 5543 days | 1% |
| Mary Van | 8/10 | 5573 days | 1% |
| Mark Coffey | 9/10 | 5604 days | 1% |
| Jon van Hanten | 9/10 | 5682 days | 1% |
| Wal & Lynne | 8/10 | 5686 days | 1% |
| Haley & Jason | 6/10 | 5689 days | 1% |
| Amy | 9/10 | 5696 days | 1% |
| June | 10/10 | 5726 days | 1% |
| Moeller | 7/10 | 5735 days | 1% |
| Stefan Scheiterlein | 9/10 | 5739 days | 1% |
| katrina Marshall | 8/10 | 5743 days | 1% |
| Zoe Norcross | 8/10 | 5743 days | 1% |
| Einar | 8/10 | 5745 days | 1% |
| Tim Smith | 7/10 | 5748 days | 1% |
| Margo Alaska | 5/10 | 5748 days | 1% |
| A Libbis | 7/10 | 5749 days | 1% |
| P.C Kool | 9/10 | 5752 days | 1% |
| Main | 9/10 | 5758 days | 1% |
| Angela | 10/10 | 5758 days | 1% |
| Tanya Fitzgibbon | 6/10 | 5758 days | 1% |
| Zareua Boree | 6/10 | 5760 days | 1% |
| Don & Alice | 9/10 | 5761 days | 1% |
| jongejan | 8/10 | 5763 days | 1% |
| Susanne Strassmann | 8/10 | 5763 days | 1% |
| Michael | 3/10 | 5767 days | 1% |
| th schuermann | 3/10 | 5767 days | 1% |
| Ulric | 7/10 | 5779 days | 1% |
| Peter McGain | 4/10 | 5780 days | 1% |
| Gerrard Van S | 9/10 | 5784 days | 1% |
| Otto | 7/10 | 5784 days | 1% |
| Supa Simpson | 8/10 | 5790 days | 1% |
| Norbert Hainz | 6/10 | 5798 days | 1% |
| Etienne VanD | 9/10 | 5805 days | 1% |
| Astrio Gregersen | 3/10 | 5814 days | 1% |
| barts | 7/10 | 5831 days | 1% |
| janden | 10/10 | 5831 days | 1% |
| frederike | 8/10 | 5832 days | 1% |
| varenaee | 10/10 | 5832 days | 1% |
| joem | 9/10 | 5833 days | 1% |
| vivw | 8/10 | 5839 days | 1% |
| pthreadgood | 9/10 | 5845 days | 1% |
| Sandra M | 6/10 | 5849 days | 1% |
| Michelle Kraemer | 8/10 | 5854 days | 1% |
| Philip Ryott | 9/10 | 5857 days | 1% |
| Marcel Schleinkcfer | 7/10 | 5859 days | 1% |
| Primavesi | 7/10 | 5859 days | 1% |
| Wim Put | 9/10 | 5873 days | 1% |
| Cheryl | 7/10 | 5877 days | 1% |
| Susan Fielder | 8/10 | 5877 days | 1% |
| johanw | 8/10 | 5963 days | 1% |
| AndyEngland | 5/10 | 6079 days | 1% |
| JoF | 9/10 | 6079 days | 1% |
| Christian Kamm | 7/10 | 6088 days | 1% |
| Michael Maddams | 9/10 | 6089 days | 1% |
| RonB | 7/10 | 6103 days | 1% |
| LesleyR | 7/10 | 6109 days | 1% |
| JeremyE | 8/10 | 6109 days | 1% |
| LucyT | 8/10 | 6109 days | 1% |
| Francesca Sabat | 9/10 | 6113 days | 1% |
| JesusB | 8/10 | 6125 days | 1% |
| ChristopherD | 8/10 | 6125 days | 1% |
| XaviG | 9/10 | 6125 days | 1% |
| JoanneM | 7/10 | 6126 days | 1% |
| Steven | 7/10 | 6134 days | 1% |
| Franz | 9/10 | 6142 days | 1% |
| Denise | 7/10 | 6213 days | 1% |
Adjustments
Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.
Sample Size Adjustment
No Adjustment
A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Kaikoura TOP 10 Holiday Park experience has plenty of reviews and does not meet the criteria for any adjustment.
Recent Reviews Adjustment
-4.07% Adjustment
There may be an adjustment if this experience hasn't received any reviews within the last 42 days. However the Kaikoura TOP 10 Holiday Park experience does not meet the criteria for any adjustment.
In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.
The Kaikoura TOP 10 Holiday Park experience has been adjusted for 200 days. Adjustments are according to the following table.
| Days | Adjustment |
|---|---|
| … | … |
| 197 | -4.01% |
| 198 | -4.03% |
| 199 | -4.05% |
| 200 | -4.07% |
| 201 | -4.09% |
| 202 | -4.11% |
| 203 | -4.13% |
| … | … |
Balancing Adjustment
3.61% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled customers are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Final Ranking Score
82%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.