Hey, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Fox Glacier TOP 10 Holiday Park.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Fox Glacier TOP 10 Holiday Park
Valid Reviews
169 Valid Reviews
The Fox Glacier TOP 10 Holiday Park experience has a total of 171 reviews. There are 169 valid reviews that are included when calculating the ranking score and 2 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 169 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 50 |
|
30% |
| 9/10 | 53 |
|
31% |
| 8/10 | 29 |
|
17% |
| 7/10 | 20 |
|
12% |
| 6/10 | 3 |
|
2% |
| 5/10 | 3 |
|
2% |
| 4/10 | 2 |
|
1% |
| 3/10 | 5 |
|
3% |
| 2/10 | 0 |
|
0% |
| 1/10 | 4 |
|
2% |
83.37% Average
The raw data average (mean) for all the Fox Glacier TOP 10 Holiday Park valid reviews is 83.37% and is based on 169 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
70 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 169 valid reviews, the experience has 70 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 70 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 16 |
|
23% |
| 9/10 | 28 |
|
40% |
| 8/10 | 17 |
|
24% |
| 7/10 | 7 |
|
10% |
| 6/10 | 0 |
|
0% |
| 5/10 | 1 |
|
1% |
| 4/10 | 0 |
|
0% |
| 3/10 | 1 |
|
1% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
86.43% Average
The raw data average (mean) for all the Fox Glacier TOP 10 Holiday Park face-to-face reviews is 86.43% and is based on 70 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
80.01%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Aubery | 10/10 | 111 days | 100% |
| Emily | 9/10 | 233 days | 97% |
| Clement | 8/10 | 292 days | 94% |
| cirefice bernard | 4/10 | 323 days | 62% |
| Charlotte | 3/10 | 657 days | 41% |
| GeorgeX | 8/10 | 688 days | 72% |
| Emma | 10/10 | 932 days | 51% |
| June Cormack | 7/10 | 1084 days | 34% |
| Silene.arvinberod@gmail.com | 3/10 | 1084 days | 20% |
| Anthony V | 9/10 | 1329 days | 19% |
| Or | 10/10 | 1357 days | 18% |
| Esther Lijesen | 5/10 | 1357 days | 13% |
| V L Nelson | 9/10 | 1388 days | 16% |
| RR | 8/10 | 1419 days | 14% |
| AMR | 10/10 | 1753 days | 5% |
| Tash and Liam | 10/10 | 2059 days | 5% |
| Marn | 10/10 | 2059 days | 5% |
| Ying | 9/10 | 2179 days | 4% |
| Anna Swain | 9/10 | 2332 days | 4% |
| Justin | 9/10 | 2424 days | 4% |
| Ju | 9/10 | 2453 days | 4% |
| Pateke | 10/10 | 2484 days | 4% |
| Timothy Davies | 10/10 | 2545 days | 4% |
| Hclare | 10/10 | 2576 days | 4% |
| ScoutnIndi | 10/10 | 2698 days | 3% |
| Kate | 9/10 | 2729 days | 3% |
| Chelle | 10/10 | 2818 days | 3% |
| Dlg | 3/10 | 2849 days | 2% |
| Raphaele | 7/10 | 2880 days | 3% |
| Sunny | 9/10 | 2910 days | 3% |
| CJC | 10/10 | 2910 days | 3% |
| Angela | 9/10 | 2941 days | 3% |
| Daphne H | 9/10 | 2971 days | 3% |
| Pete | 10/10 | 2971 days | 3% |
| Mr&MrsGnu | 10/10 | 3094 days | 3% |
| WeiQiang Ng | 10/10 | 3094 days | 3% |
| Roth Nicks | 1/10 | 3094 days | 1% |
| BM | 6/10 | 3124 days | 2% |
| Michael McMahon | 10/10 | 3124 days | 2% |
| Graeme | 4/10 | 3124 days | 2% |
| wanchai anantikulchai | 5/10 | 3124 days | 2% |
| Will | 7/10 | 3155 days | 2% |
| Michael Stützle | 9/10 | 3155 days | 2% |
| Shira LA | 8/10 | 3183 days | 2% |
| Eversons | 6/10 | 3214 days | 2% |
| Audrey Wong | 10/10 | 3222 days | 2% |
| Katrina | 8/10 | 3244 days | 2% |
| Paul and Paula | 7/10 | 3250 days | 2% |
| Nadene Wheatley | 7/10 | 3271 days | 2% |
| Pam Rule | 10/10 | 3302 days | 2% |
| Jo Jardine | 10/10 | 3352 days | 2% |
| Laureen Trainer | 8/10 | 3443 days | 2% |
| Brett King | 8/10 | 3458 days | 2% |
| Belinda Clarke | 8/10 | 3493 days | 2% |
| P Stiller-Johnson | 10/10 | 3496 days | 2% |
| Kenny Werink | 1/10 | 3498 days | 1% |
| Sylvie Meganck | 6/10 | 3519 days | 1% |
| Jesse Kruithoed | 9/10 | 3529 days | 2% |
| Jude Ong | 10/10 | 3639 days | 1% |
| James Richmond | 3/10 | 3653 days | 1% |
| Mike Guest | 10/10 | 3659 days | 1% |
| Amy Yates | 9/10 | 3698 days | 1% |
| Shelley Hancox | 9/10 | 3748 days | 1% |
| Liz Cave | 10/10 | 3753 days | 1% |
| Jessica Stokes | 10/10 | 3754 days | 1% |
| Marene Fu | 10/10 | 3796 days | 1% |
| María del Carmen Escandell | 9/10 | 3817 days | 1% |
| Estelle Daniel | 10/10 | 3887 days | 1% |
| Staffan Johansson | 8/10 | 3896 days | 1% |
| Glinys Weller | 8/10 | 3931 days | 1% |
| Allyson Taylor | 7/10 | 4244 days | 0% |
| Alistair Millward | 9/10 | 4247 days | 0% |
| Nurlaily Abu Bakar | 7/10 | 4250 days | 0% |
| Andrew Cruickshank | 10/10 | 4250 days | 0% |
| Jess Rose | 9/10 | 4278 days | 0% |
| Silke | 7/10 | 4292 days | 0% |
| Syed Riyazuddin | 7/10 | 4370 days | 0% |
| Andrew Kermode | 10/10 | 4494 days | 1% |
| Fabian Rodriguez | 10/10 | 4524 days | 1% |
| Patricia Revel | 8/10 | 4586 days | 1% |
| Matt Weston | 7/10 | 4599 days | 1% |
| David Spindler | 7/10 | 4616 days | 1% |
| Daniel Robledo | 7/10 | 4617 days | 1% |
| Maria Camen Santos Lopez | 7/10 | 4617 days | 1% |
| Frank Jensen | 9/10 | 4631 days | 1% |
| Matusala Habtemariam | 9/10 | 4640 days | 1% |
| Joy Lambez | 10/10 | 4641 days | 1% |
| Michael Sheridan | 9/10 | 4656 days | 1% |
| Ariadna & Omer | 7/10 | 4706 days | 1% |
| andrewmh | 9/10 | 4706 days | 1% |
| Alex | 1/10 | 4859 days | 0% |
| Grantygrant | 7/10 | 4950 days | 1% |
| Raelene Vine | 8/10 | 4981 days | 1% |
| doepie277 | 7/10 | 5040 days | 1% |
| Hanneke P | 8/10 | 5040 days | 1% |
| Karin Genyn | 10/10 | 5057 days | 1% |
| Stephanie Levepue | 8/10 | 5075 days | 1% |
| Oliver Kalmbach | 3/10 | 5080 days | 1% |
| Nicholas I Allen | 10/10 | 5101 days | 1% |
| David | 10/10 | 5101 days | 1% |
| Cathyd07 | 10/10 | 5162 days | 1% |
| Tjw | 9/10 | 5224 days | 1% |
| sueadegizmo | 9/10 | 5254 days | 1% |
| Christina Bruellhardt | 10/10 | 5328 days | 1% |
| Andreas Schacke | 5/10 | 5331 days | 1% |
| M Robinson | 10/10 | 5342 days | 1% |
| Volker | 9/10 | 5355 days | 1% |
| Sabine & Stefan | 10/10 | 5359 days | 1% |
| Cindy & Glen Kerunsky | 9/10 | 5362 days | 1% |
| Horst Langstein | 8/10 | 5368 days | 1% |
| jeanolivier3 | 1/10 | 5375 days | 0% |
| CMJ | 9/10 | 5406 days | 1% |
| Ray Coombe | 10/10 | 5449 days | 1% |
| neilqecosse | 9/10 | 5467 days | 1% |
| qofd | 9/10 | 5651 days | 1% |
| Sean Brownell | 9/10 | 5681 days | 1% |
| Prideaux | 8/10 | 5691 days | 1% |
| Bryan & Ineke Beck | 10/10 | 5691 days | 1% |
| Chris Forrest | 9/10 | 5691 days | 1% |
| Hanggi | 10/10 | 5692 days | 1% |
| Ray Banham | 10/10 | 5692 days | 1% |
| Gronewold Harm-Dierchs | 9/10 | 5696 days | 1% |
| Coral Last | 7/10 | 5698 days | 1% |
| T Lipscombe | 9/10 | 5704 days | 1% |
| Tricia Goggin | 9/10 | 5704 days | 1% |
| Mannebach & Siejert | 8/10 | 5709 days | 1% |
| Caroline Sheridan | 10/10 | 5716 days | 1% |
| Mr & Mrs Mackie | 9/10 | 5722 days | 1% |
| Andy | 9/10 | 5727 days | 1% |
| Maite Severins | 8/10 | 5731 days | 1% |
| Derek Archibald | 8/10 | 5733 days | 1% |
| Leslie Aldridge | 7/10 | 5733 days | 1% |
| Ewald Waldner | 9/10 | 5736 days | 1% |
| Augelika Berugard | 7/10 | 5739 days | 1% |
| Versteeg | 9/10 | 5998 days | 1% |
| nuwee | 10/10 | 6046 days | 1% |
| Stephen M | 9/10 | 6058 days | 1% |
| s_butler | 10/10 | 6065 days | 1% |
| Hilary and Chris Ayton | 9/10 | 6065 days | 1% |
| Benedict Fluthman | 8/10 | 6067 days | 1% |
| Ingrid Zell | 9/10 | 6068 days | 1% |
| Westermann | 10/10 | 6068 days | 1% |
| Peter G | 8/10 | 6071 days | 1% |
| Ian Watson | 10/10 | 6078 days | 1% |
| Jackie | 8/10 | 6096 days | 1% |
| Schygulla | 9/10 | 6097 days | 1% |
| Lasse Olesen | 8/10 | 6098 days | 1% |
| Sinjc Grude | 8/10 | 6102 days | 1% |
| Frances Hay | 8/10 | 6104 days | 1% |
| Diane Chapple | 8/10 | 6104 days | 1% |
| Anne Fri | 10/10 | 6104 days | 1% |
| nigelst | 9/10 | 6111 days | 1% |
| Stephanie K | 8/10 | 6118 days | 1% |
| Jennifer Templeton | 8/10 | 6122 days | 1% |
| Susi Schoetzler | 9/10 | 6125 days | 1% |
| sophiep | 9/10 | 6151 days | 1% |
| simonbo | 9/10 | 6151 days | 1% |
| tanh | 9/10 | 6152 days | 1% |
| marijad | 10/10 | 6155 days | 1% |
| alasiac | 10/10 | 6167 days | 1% |
| Eimear Doyle | 8/10 | 6179 days | 1% |
| X Neils | 7/10 | 6189 days | 1% |
| hellami | 9/10 | 6197 days | 1% |
| SandyS | 10/10 | 6289 days | 1% |
| Andrea | 9/10 | 6331 days | 1% |
| SSheil | 9/10 | 6399 days | 1% |
| JohannaB | 9/10 | 6430 days | 1% |
| Dirk | 9/10 | 6454 days | 1% |
| Doll | 9/10 | 6458 days | 1% |
Adjustments
Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.
Sample Size Adjustment
No Adjustment
A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Fox Glacier TOP 10 Holiday Park experience has plenty of reviews and does not meet the criteria for any adjustment.
Recent Reviews Adjustment
-1.85% Adjustment
There may be an adjustment if this experience hasn't received any reviews within the last 57 days. However the Fox Glacier TOP 10 Holiday Park experience does not meet the criteria for any adjustment.
In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.
The Fox Glacier TOP 10 Holiday Park experience has been adjusted for 101 days. Adjustments are according to the following table.
| Days | Adjustment |
|---|---|
| … | … |
| 98 | -1.79% |
| 99 | -1.81% |
| 100 | -1.83% |
| 101 | -1.85% |
| 102 | -1.87% |
| 103 | -1.88% |
| 104 | -1.90% |
| … | … |
Balancing Adjustment
3.54% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled customers are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Final Ranking Score
82%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.