G'day, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Fox Glacier TOP 10 Holiday Park.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Fox Glacier TOP 10 Holiday Park
Valid Reviews
169 Valid Reviews
The Fox Glacier TOP 10 Holiday Park experience has a total of 171 reviews. There are 169 valid reviews that are included when calculating the ranking score and 2 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 169 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 50 |
|
30% |
| 9/10 | 53 |
|
31% |
| 8/10 | 29 |
|
17% |
| 7/10 | 20 |
|
12% |
| 6/10 | 3 |
|
2% |
| 5/10 | 3 |
|
2% |
| 4/10 | 2 |
|
1% |
| 3/10 | 5 |
|
3% |
| 2/10 | 0 |
|
0% |
| 1/10 | 4 |
|
2% |
83.37% Average
The raw data average (mean) for all the Fox Glacier TOP 10 Holiday Park valid reviews is 83.37% and is based on 169 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
70 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 169 valid reviews, the experience has 70 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 70 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 16 |
|
23% |
| 9/10 | 28 |
|
40% |
| 8/10 | 17 |
|
24% |
| 7/10 | 7 |
|
10% |
| 6/10 | 0 |
|
0% |
| 5/10 | 1 |
|
1% |
| 4/10 | 0 |
|
0% |
| 3/10 | 1 |
|
1% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
86.43% Average
The raw data average (mean) for all the Fox Glacier TOP 10 Holiday Park face-to-face reviews is 86.43% and is based on 70 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
79.93%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Aubery | 10/10 | 70 days | 100% |
| Emily | 9/10 | 192 days | 97% |
| Clement | 8/10 | 251 days | 95% |
| cirefice bernard | 4/10 | 282 days | 63% |
| Charlotte | 3/10 | 616 days | 43% |
| GeorgeX | 8/10 | 647 days | 75% |
| Emma | 10/10 | 891 days | 55% |
| June Cormack | 7/10 | 1043 days | 37% |
| Silene.arvinberod@gmail.com | 3/10 | 1043 days | 22% |
| Anthony V | 9/10 | 1288 days | 21% |
| Or | 10/10 | 1316 days | 20% |
| Esther Lijesen | 5/10 | 1316 days | 15% |
| V L Nelson | 9/10 | 1347 days | 18% |
| RR | 8/10 | 1378 days | 16% |
| AMR | 10/10 | 1712 days | 6% |
| Tash and Liam | 10/10 | 2018 days | 5% |
| Marn | 10/10 | 2018 days | 5% |
| Ying | 9/10 | 2138 days | 4% |
| Anna Swain | 9/10 | 2291 days | 4% |
| Justin | 9/10 | 2383 days | 4% |
| Ju | 9/10 | 2412 days | 4% |
| Pateke | 10/10 | 2443 days | 4% |
| Timothy Davies | 10/10 | 2504 days | 4% |
| Hclare | 10/10 | 2535 days | 4% |
| ScoutnIndi | 10/10 | 2657 days | 3% |
| Kate | 9/10 | 2688 days | 3% |
| Chelle | 10/10 | 2777 days | 3% |
| Dlg | 3/10 | 2808 days | 2% |
| Raphaele | 7/10 | 2839 days | 3% |
| Sunny | 9/10 | 2869 days | 3% |
| CJC | 10/10 | 2869 days | 3% |
| Angela | 9/10 | 2900 days | 3% |
| Daphne H | 9/10 | 2930 days | 3% |
| Pete | 10/10 | 2930 days | 3% |
| Mr&MrsGnu | 10/10 | 3053 days | 3% |
| WeiQiang Ng | 10/10 | 3053 days | 3% |
| Roth Nicks | 1/10 | 3053 days | 1% |
| BM | 6/10 | 3083 days | 2% |
| Michael McMahon | 10/10 | 3083 days | 2% |
| Graeme | 4/10 | 3083 days | 2% |
| wanchai anantikulchai | 5/10 | 3083 days | 2% |
| Will | 7/10 | 3114 days | 2% |
| Michael Stützle | 9/10 | 3114 days | 2% |
| Shira LA | 8/10 | 3142 days | 2% |
| Eversons | 6/10 | 3173 days | 2% |
| Audrey Wong | 10/10 | 3181 days | 2% |
| Katrina | 8/10 | 3204 days | 2% |
| Paul and Paula | 7/10 | 3209 days | 2% |
| Nadene Wheatley | 7/10 | 3230 days | 2% |
| Pam Rule | 10/10 | 3261 days | 2% |
| Jo Jardine | 10/10 | 3311 days | 2% |
| Laureen Trainer | 8/10 | 3402 days | 2% |
| Brett King | 8/10 | 3418 days | 2% |
| Belinda Clarke | 8/10 | 3452 days | 2% |
| P Stiller-Johnson | 10/10 | 3455 days | 2% |
| Kenny Werink | 1/10 | 3457 days | 1% |
| Sylvie Meganck | 6/10 | 3478 days | 1% |
| Jesse Kruithoed | 9/10 | 3488 days | 2% |
| Jude Ong | 10/10 | 3599 days | 1% |
| James Richmond | 3/10 | 3612 days | 1% |
| Mike Guest | 10/10 | 3618 days | 1% |
| Amy Yates | 9/10 | 3657 days | 1% |
| Shelley Hancox | 9/10 | 3707 days | 1% |
| Liz Cave | 10/10 | 3712 days | 1% |
| Jessica Stokes | 10/10 | 3713 days | 1% |
| Marene Fu | 10/10 | 3755 days | 1% |
| María del Carmen Escandell | 9/10 | 3776 days | 1% |
| Estelle Daniel | 10/10 | 3846 days | 1% |
| Staffan Johansson | 8/10 | 3855 days | 1% |
| Glinys Weller | 8/10 | 3890 days | 1% |
| Allyson Taylor | 7/10 | 4203 days | 0% |
| Alistair Millward | 9/10 | 4206 days | 0% |
| Nurlaily Abu Bakar | 7/10 | 4210 days | 0% |
| Andrew Cruickshank | 10/10 | 4210 days | 0% |
| Jess Rose | 9/10 | 4238 days | 0% |
| Silke | 7/10 | 4251 days | 0% |
| Syed Riyazuddin | 7/10 | 4330 days | 0% |
| Andrew Kermode | 10/10 | 4453 days | 1% |
| Fabian Rodriguez | 10/10 | 4483 days | 1% |
| Patricia Revel | 8/10 | 4545 days | 1% |
| Matt Weston | 7/10 | 4558 days | 1% |
| David Spindler | 7/10 | 4575 days | 1% |
| Daniel Robledo | 7/10 | 4576 days | 1% |
| Maria Camen Santos Lopez | 7/10 | 4576 days | 1% |
| Frank Jensen | 9/10 | 4590 days | 1% |
| Matusala Habtemariam | 9/10 | 4599 days | 1% |
| Joy Lambez | 10/10 | 4600 days | 1% |
| Michael Sheridan | 9/10 | 4615 days | 1% |
| Ariadna & Omer | 7/10 | 4665 days | 1% |
| andrewmh | 9/10 | 4665 days | 1% |
| Alex | 1/10 | 4818 days | 0% |
| Grantygrant | 7/10 | 4909 days | 1% |
| Raelene Vine | 8/10 | 4940 days | 1% |
| doepie277 | 7/10 | 4999 days | 1% |
| Hanneke P | 8/10 | 4999 days | 1% |
| Karin Genyn | 10/10 | 5016 days | 1% |
| Stephanie Levepue | 8/10 | 5034 days | 1% |
| Oliver Kalmbach | 3/10 | 5039 days | 0% |
| Nicholas I Allen | 10/10 | 5060 days | 1% |
| David | 10/10 | 5060 days | 1% |
| Cathyd07 | 10/10 | 5121 days | 1% |
| Tjw | 9/10 | 5183 days | 1% |
| sueadegizmo | 9/10 | 5213 days | 1% |
| Christina Bruellhardt | 10/10 | 5287 days | 1% |
| Andreas Schacke | 5/10 | 5290 days | 1% |
| M Robinson | 10/10 | 5301 days | 1% |
| Volker | 9/10 | 5314 days | 1% |
| Sabine & Stefan | 10/10 | 5318 days | 1% |
| Cindy & Glen Kerunsky | 9/10 | 5321 days | 1% |
| Horst Langstein | 8/10 | 5327 days | 1% |
| jeanolivier3 | 1/10 | 5334 days | 0% |
| CMJ | 9/10 | 5365 days | 1% |
| Ray Coombe | 10/10 | 5408 days | 1% |
| neilqecosse | 9/10 | 5426 days | 1% |
| qofd | 9/10 | 5610 days | 1% |
| Sean Brownell | 9/10 | 5640 days | 1% |
| Prideaux | 8/10 | 5650 days | 1% |
| Bryan & Ineke Beck | 10/10 | 5650 days | 1% |
| Chris Forrest | 9/10 | 5650 days | 1% |
| Hanggi | 10/10 | 5651 days | 1% |
| Ray Banham | 10/10 | 5651 days | 1% |
| Gronewold Harm-Dierchs | 9/10 | 5655 days | 1% |
| Coral Last | 7/10 | 5657 days | 1% |
| T Lipscombe | 9/10 | 5663 days | 1% |
| Tricia Goggin | 9/10 | 5663 days | 1% |
| Mannebach & Siejert | 8/10 | 5668 days | 1% |
| Caroline Sheridan | 10/10 | 5675 days | 1% |
| Mr & Mrs Mackie | 9/10 | 5681 days | 1% |
| Andy | 9/10 | 5686 days | 1% |
| Maite Severins | 8/10 | 5690 days | 1% |
| Derek Archibald | 8/10 | 5692 days | 1% |
| Leslie Aldridge | 7/10 | 5692 days | 1% |
| Ewald Waldner | 9/10 | 5695 days | 1% |
| Augelika Berugard | 7/10 | 5698 days | 1% |
| Versteeg | 9/10 | 5957 days | 1% |
| nuwee | 10/10 | 6005 days | 1% |
| Stephen M | 9/10 | 6017 days | 1% |
| s_butler | 10/10 | 6024 days | 1% |
| Hilary and Chris Ayton | 9/10 | 6024 days | 1% |
| Benedict Fluthman | 8/10 | 6026 days | 1% |
| Ingrid Zell | 9/10 | 6027 days | 1% |
| Westermann | 10/10 | 6027 days | 1% |
| Peter G | 8/10 | 6030 days | 1% |
| Ian Watson | 10/10 | 6037 days | 1% |
| Jackie | 8/10 | 6055 days | 1% |
| Schygulla | 9/10 | 6056 days | 1% |
| Lasse Olesen | 8/10 | 6057 days | 1% |
| Sinjc Grude | 8/10 | 6061 days | 1% |
| Frances Hay | 8/10 | 6063 days | 1% |
| Diane Chapple | 8/10 | 6063 days | 1% |
| Anne Fri | 10/10 | 6063 days | 1% |
| nigelst | 9/10 | 6070 days | 1% |
| Stephanie K | 8/10 | 6077 days | 1% |
| Jennifer Templeton | 8/10 | 6081 days | 1% |
| Susi Schoetzler | 9/10 | 6084 days | 1% |
| sophiep | 9/10 | 6110 days | 1% |
| simonbo | 9/10 | 6110 days | 1% |
| tanh | 9/10 | 6111 days | 1% |
| marijad | 10/10 | 6114 days | 1% |
| alasiac | 10/10 | 6126 days | 1% |
| Eimear Doyle | 8/10 | 6138 days | 1% |
| X Neils | 7/10 | 6148 days | 1% |
| hellami | 9/10 | 6156 days | 1% |
| SandyS | 10/10 | 6248 days | 1% |
| Andrea | 9/10 | 6290 days | 1% |
| SSheil | 9/10 | 6358 days | 1% |
| JohannaB | 9/10 | 6389 days | 1% |
| Dirk | 9/10 | 6413 days | 1% |
| Doll | 9/10 | 6417 days | 1% |
Adjustments
Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.
Sample Size Adjustment
No Adjustment
A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Fox Glacier TOP 10 Holiday Park experience has plenty of reviews and does not meet the criteria for any adjustment.
Recent Reviews Adjustment
-0.85% Adjustment
There may be an adjustment if this experience hasn't received any reviews within the last 85 days. However the Fox Glacier TOP 10 Holiday Park experience does not meet the criteria for any adjustment.
In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.
The Fox Glacier TOP 10 Holiday Park experience has been adjusted for 61 days. Adjustments are according to the following table.
| Days | Adjustment |
|---|---|
| … | … |
| 58 | -0.81% |
| 59 | -0.82% |
| 60 | -0.84% |
| 61 | -0.85% |
| 62 | -0.86% |
| 63 | -0.88% |
| 64 | -0.89% |
| … | … |
Balancing Adjustment
3.26% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled customers are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Final Ranking Score
82%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.