G'day, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Fox Glacier TOP 10 Holiday Park.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Fox Glacier TOP 10 Holiday Park
Valid Reviews
169 Valid Reviews
The Fox Glacier TOP 10 Holiday Park experience has a total of 171 reviews. There are 169 valid reviews that are included when calculating the ranking score and 2 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 169 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 50 |
|
30% |
| 9/10 | 53 |
|
31% |
| 8/10 | 29 |
|
17% |
| 7/10 | 20 |
|
12% |
| 6/10 | 3 |
|
2% |
| 5/10 | 3 |
|
2% |
| 4/10 | 2 |
|
1% |
| 3/10 | 5 |
|
3% |
| 2/10 | 0 |
|
0% |
| 1/10 | 4 |
|
2% |
83.37% Average
The raw data average (mean) for all the Fox Glacier TOP 10 Holiday Park valid reviews is 83.37% and is based on 169 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
70 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 169 valid reviews, the experience has 70 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 70 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 16 |
|
23% |
| 9/10 | 28 |
|
40% |
| 8/10 | 17 |
|
24% |
| 7/10 | 7 |
|
10% |
| 6/10 | 0 |
|
0% |
| 5/10 | 1 |
|
1% |
| 4/10 | 0 |
|
0% |
| 3/10 | 1 |
|
1% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
86.43% Average
The raw data average (mean) for all the Fox Glacier TOP 10 Holiday Park face-to-face reviews is 86.43% and is based on 70 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
79.96%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Aubery | 10/10 | 90 days | 100% |
| Emily | 9/10 | 212 days | 97% |
| Clement | 8/10 | 271 days | 94% |
| cirefice bernard | 4/10 | 302 days | 62% |
| Charlotte | 3/10 | 636 days | 42% |
| GeorgeX | 8/10 | 667 days | 73% |
| Emma | 10/10 | 911 days | 53% |
| June Cormack | 7/10 | 1063 days | 36% |
| Silene.arvinberod@gmail.com | 3/10 | 1063 days | 21% |
| Anthony V | 9/10 | 1308 days | 20% |
| Or | 10/10 | 1336 days | 19% |
| Esther Lijesen | 5/10 | 1336 days | 14% |
| V L Nelson | 9/10 | 1367 days | 17% |
| RR | 8/10 | 1398 days | 15% |
| AMR | 10/10 | 1732 days | 5% |
| Tash and Liam | 10/10 | 2038 days | 5% |
| Marn | 10/10 | 2038 days | 5% |
| Ying | 9/10 | 2158 days | 4% |
| Anna Swain | 9/10 | 2311 days | 4% |
| Justin | 9/10 | 2403 days | 4% |
| Ju | 9/10 | 2432 days | 4% |
| Pateke | 10/10 | 2463 days | 4% |
| Timothy Davies | 10/10 | 2524 days | 4% |
| Hclare | 10/10 | 2555 days | 4% |
| ScoutnIndi | 10/10 | 2677 days | 3% |
| Kate | 9/10 | 2708 days | 3% |
| Chelle | 10/10 | 2797 days | 3% |
| Dlg | 3/10 | 2828 days | 2% |
| Raphaele | 7/10 | 2859 days | 3% |
| Sunny | 9/10 | 2889 days | 3% |
| CJC | 10/10 | 2889 days | 3% |
| Angela | 9/10 | 2920 days | 3% |
| Daphne H | 9/10 | 2950 days | 3% |
| Pete | 10/10 | 2950 days | 3% |
| Mr&MrsGnu | 10/10 | 3073 days | 3% |
| WeiQiang Ng | 10/10 | 3073 days | 3% |
| Roth Nicks | 1/10 | 3073 days | 1% |
| BM | 6/10 | 3103 days | 2% |
| Michael McMahon | 10/10 | 3103 days | 2% |
| Graeme | 4/10 | 3103 days | 2% |
| wanchai anantikulchai | 5/10 | 3103 days | 2% |
| Will | 7/10 | 3134 days | 2% |
| Michael Stützle | 9/10 | 3134 days | 2% |
| Shira LA | 8/10 | 3162 days | 2% |
| Eversons | 6/10 | 3193 days | 2% |
| Audrey Wong | 10/10 | 3201 days | 2% |
| Katrina | 8/10 | 3223 days | 2% |
| Paul and Paula | 7/10 | 3229 days | 2% |
| Nadene Wheatley | 7/10 | 3250 days | 2% |
| Pam Rule | 10/10 | 3281 days | 2% |
| Jo Jardine | 10/10 | 3331 days | 2% |
| Laureen Trainer | 8/10 | 3422 days | 2% |
| Brett King | 8/10 | 3437 days | 2% |
| Belinda Clarke | 8/10 | 3472 days | 2% |
| P Stiller-Johnson | 10/10 | 3475 days | 2% |
| Kenny Werink | 1/10 | 3477 days | 1% |
| Sylvie Meganck | 6/10 | 3498 days | 1% |
| Jesse Kruithoed | 9/10 | 3508 days | 2% |
| Jude Ong | 10/10 | 3618 days | 1% |
| James Richmond | 3/10 | 3632 days | 1% |
| Mike Guest | 10/10 | 3638 days | 1% |
| Amy Yates | 9/10 | 3677 days | 1% |
| Shelley Hancox | 9/10 | 3727 days | 1% |
| Liz Cave | 10/10 | 3732 days | 1% |
| Jessica Stokes | 10/10 | 3733 days | 1% |
| Marene Fu | 10/10 | 3775 days | 1% |
| María del Carmen Escandell | 9/10 | 3796 days | 1% |
| Estelle Daniel | 10/10 | 3866 days | 1% |
| Staffan Johansson | 8/10 | 3875 days | 1% |
| Glinys Weller | 8/10 | 3910 days | 1% |
| Allyson Taylor | 7/10 | 4223 days | 0% |
| Alistair Millward | 9/10 | 4226 days | 0% |
| Nurlaily Abu Bakar | 7/10 | 4229 days | 0% |
| Andrew Cruickshank | 10/10 | 4229 days | 0% |
| Jess Rose | 9/10 | 4257 days | 0% |
| Silke | 7/10 | 4271 days | 0% |
| Syed Riyazuddin | 7/10 | 4349 days | 0% |
| Andrew Kermode | 10/10 | 4473 days | 1% |
| Fabian Rodriguez | 10/10 | 4503 days | 1% |
| Patricia Revel | 8/10 | 4565 days | 1% |
| Matt Weston | 7/10 | 4578 days | 1% |
| David Spindler | 7/10 | 4595 days | 1% |
| Daniel Robledo | 7/10 | 4596 days | 1% |
| Maria Camen Santos Lopez | 7/10 | 4596 days | 1% |
| Frank Jensen | 9/10 | 4610 days | 1% |
| Matusala Habtemariam | 9/10 | 4619 days | 1% |
| Joy Lambez | 10/10 | 4620 days | 1% |
| Michael Sheridan | 9/10 | 4635 days | 1% |
| Ariadna & Omer | 7/10 | 4685 days | 1% |
| andrewmh | 9/10 | 4685 days | 1% |
| Alex | 1/10 | 4838 days | 0% |
| Grantygrant | 7/10 | 4929 days | 1% |
| Raelene Vine | 8/10 | 4960 days | 1% |
| doepie277 | 7/10 | 5019 days | 1% |
| Hanneke P | 8/10 | 5019 days | 1% |
| Karin Genyn | 10/10 | 5036 days | 1% |
| Stephanie Levepue | 8/10 | 5054 days | 1% |
| Oliver Kalmbach | 3/10 | 5059 days | 0% |
| Nicholas I Allen | 10/10 | 5080 days | 1% |
| David | 10/10 | 5080 days | 1% |
| Cathyd07 | 10/10 | 5141 days | 1% |
| Tjw | 9/10 | 5203 days | 1% |
| sueadegizmo | 9/10 | 5233 days | 1% |
| Christina Bruellhardt | 10/10 | 5307 days | 1% |
| Andreas Schacke | 5/10 | 5310 days | 1% |
| M Robinson | 10/10 | 5321 days | 1% |
| Volker | 9/10 | 5334 days | 1% |
| Sabine & Stefan | 10/10 | 5338 days | 1% |
| Cindy & Glen Kerunsky | 9/10 | 5341 days | 1% |
| Horst Langstein | 8/10 | 5347 days | 1% |
| jeanolivier3 | 1/10 | 5354 days | 0% |
| CMJ | 9/10 | 5385 days | 1% |
| Ray Coombe | 10/10 | 5428 days | 1% |
| neilqecosse | 9/10 | 5446 days | 1% |
| qofd | 9/10 | 5630 days | 1% |
| Sean Brownell | 9/10 | 5660 days | 1% |
| Prideaux | 8/10 | 5670 days | 1% |
| Bryan & Ineke Beck | 10/10 | 5670 days | 1% |
| Chris Forrest | 9/10 | 5670 days | 1% |
| Hanggi | 10/10 | 5671 days | 1% |
| Ray Banham | 10/10 | 5671 days | 1% |
| Gronewold Harm-Dierchs | 9/10 | 5675 days | 1% |
| Coral Last | 7/10 | 5677 days | 1% |
| T Lipscombe | 9/10 | 5683 days | 1% |
| Tricia Goggin | 9/10 | 5683 days | 1% |
| Mannebach & Siejert | 8/10 | 5688 days | 1% |
| Caroline Sheridan | 10/10 | 5695 days | 1% |
| Mr & Mrs Mackie | 9/10 | 5701 days | 1% |
| Andy | 9/10 | 5706 days | 1% |
| Maite Severins | 8/10 | 5710 days | 1% |
| Derek Archibald | 8/10 | 5712 days | 1% |
| Leslie Aldridge | 7/10 | 5712 days | 1% |
| Ewald Waldner | 9/10 | 5715 days | 1% |
| Augelika Berugard | 7/10 | 5718 days | 1% |
| Versteeg | 9/10 | 5977 days | 1% |
| nuwee | 10/10 | 6025 days | 1% |
| Stephen M | 9/10 | 6037 days | 1% |
| s_butler | 10/10 | 6044 days | 1% |
| Hilary and Chris Ayton | 9/10 | 6044 days | 1% |
| Benedict Fluthman | 8/10 | 6046 days | 1% |
| Ingrid Zell | 9/10 | 6047 days | 1% |
| Westermann | 10/10 | 6047 days | 1% |
| Peter G | 8/10 | 6050 days | 1% |
| Ian Watson | 10/10 | 6057 days | 1% |
| Jackie | 8/10 | 6075 days | 1% |
| Schygulla | 9/10 | 6076 days | 1% |
| Lasse Olesen | 8/10 | 6077 days | 1% |
| Sinjc Grude | 8/10 | 6081 days | 1% |
| Frances Hay | 8/10 | 6083 days | 1% |
| Diane Chapple | 8/10 | 6083 days | 1% |
| Anne Fri | 10/10 | 6083 days | 1% |
| nigelst | 9/10 | 6090 days | 1% |
| Stephanie K | 8/10 | 6097 days | 1% |
| Jennifer Templeton | 8/10 | 6101 days | 1% |
| Susi Schoetzler | 9/10 | 6104 days | 1% |
| sophiep | 9/10 | 6130 days | 1% |
| simonbo | 9/10 | 6130 days | 1% |
| tanh | 9/10 | 6131 days | 1% |
| marijad | 10/10 | 6134 days | 1% |
| alasiac | 10/10 | 6146 days | 1% |
| Eimear Doyle | 8/10 | 6158 days | 1% |
| X Neils | 7/10 | 6168 days | 1% |
| hellami | 9/10 | 6176 days | 1% |
| SandyS | 10/10 | 6268 days | 1% |
| Andrea | 9/10 | 6310 days | 1% |
| SSheil | 9/10 | 6378 days | 1% |
| JohannaB | 9/10 | 6409 days | 1% |
| Dirk | 9/10 | 6433 days | 1% |
| Doll | 9/10 | 6437 days | 1% |
Adjustments
Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.
Sample Size Adjustment
No Adjustment
A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Fox Glacier TOP 10 Holiday Park experience has plenty of reviews and does not meet the criteria for any adjustment.
Recent Reviews Adjustment
-1.29% Adjustment
There may be an adjustment if this experience hasn't received any reviews within the last 68 days. However the Fox Glacier TOP 10 Holiday Park experience does not meet the criteria for any adjustment.
In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.
The Fox Glacier TOP 10 Holiday Park experience has been adjusted for 80 days. Adjustments are according to the following table.
| Days | Adjustment |
|---|---|
| … | … |
| 77 | -1.24% |
| 78 | -1.26% |
| 79 | -1.28% |
| 80 | -1.29% |
| 81 | -1.31% |
| 82 | -1.32% |
| 83 | -1.34% |
| … | … |
Balancing Adjustment
3.38% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled customers are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Final Ranking Score
82%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.