G'day, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Fox Glacier TOP 10 Holiday Park.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Fox Glacier TOP 10 Holiday Park
Valid Reviews
168 Valid Reviews
The Fox Glacier TOP 10 Holiday Park experience has a total of 170 reviews. There are 168 valid reviews that are included when calculating the ranking score and 2 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 168 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 49 |
|
29% |
| 9/10 | 53 |
|
32% |
| 8/10 | 29 |
|
17% |
| 7/10 | 20 |
|
12% |
| 6/10 | 3 |
|
2% |
| 5/10 | 3 |
|
2% |
| 4/10 | 2 |
|
1% |
| 3/10 | 5 |
|
3% |
| 2/10 | 0 |
|
0% |
| 1/10 | 4 |
|
2% |
83.27% Average
The raw data average (mean) for all the Fox Glacier TOP 10 Holiday Park valid reviews is 83.27% and is based on 168 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
70 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 168 valid reviews, the experience has 70 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 70 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 16 |
|
23% |
| 9/10 | 28 |
|
40% |
| 8/10 | 17 |
|
24% |
| 7/10 | 7 |
|
10% |
| 6/10 | 0 |
|
0% |
| 5/10 | 1 |
|
1% |
| 4/10 | 0 |
|
0% |
| 3/10 | 1 |
|
1% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
86.43% Average
The raw data average (mean) for all the Fox Glacier TOP 10 Holiday Park face-to-face reviews is 86.43% and is based on 70 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
77.45%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Emily | 9/10 | 45 days | 100% |
| Clement | 8/10 | 104 days | 99% |
| cirefice bernard | 4/10 | 135 days | 65% |
| Charlotte | 3/10 | 469 days | 48% |
| GeorgeX | 8/10 | 500 days | 85% |
| Emma | 10/10 | 744 days | 69% |
| June Cormack | 7/10 | 896 days | 51% |
| Silene.arvinberod@gmail.com | 3/10 | 896 days | 30% |
| Anthony V | 9/10 | 1141 days | 32% |
| Or | 10/10 | 1169 days | 30% |
| Esther Lijesen | 5/10 | 1169 days | 23% |
| V L Nelson | 9/10 | 1200 days | 27% |
| RR | 8/10 | 1231 days | 25% |
| AMR | 10/10 | 1565 days | 9% |
| Tash and Liam | 10/10 | 1871 days | 5% |
| Marn | 10/10 | 1871 days | 5% |
| Ying | 9/10 | 1991 days | 5% |
| Anna Swain | 9/10 | 2144 days | 4% |
| Justin | 9/10 | 2236 days | 4% |
| Ju | 9/10 | 2265 days | 4% |
| Pateke | 10/10 | 2296 days | 4% |
| Timothy Davies | 10/10 | 2357 days | 4% |
| Hclare | 10/10 | 2388 days | 4% |
| ScoutnIndi | 10/10 | 2510 days | 4% |
| Kate | 9/10 | 2541 days | 4% |
| Chelle | 10/10 | 2630 days | 3% |
| Dlg | 3/10 | 2661 days | 2% |
| Raphaele | 7/10 | 2692 days | 3% |
| Sunny | 9/10 | 2722 days | 3% |
| CJC | 10/10 | 2722 days | 3% |
| Angela | 9/10 | 2753 days | 3% |
| Daphne H | 9/10 | 2783 days | 3% |
| Pete | 10/10 | 2783 days | 3% |
| Mr&MrsGnu | 10/10 | 2906 days | 3% |
| WeiQiang Ng | 10/10 | 2906 days | 3% |
| Roth Nicks | 1/10 | 2906 days | 1% |
| BM | 6/10 | 2936 days | 2% |
| Michael McMahon | 10/10 | 2936 days | 3% |
| Graeme | 4/10 | 2936 days | 2% |
| wanchai anantikulchai | 5/10 | 2936 days | 2% |
| Will | 7/10 | 2967 days | 3% |
| Michael Stützle | 9/10 | 2967 days | 3% |
| Shira LA | 8/10 | 2995 days | 3% |
| Eversons | 6/10 | 3026 days | 2% |
| Audrey Wong | 10/10 | 3034 days | 3% |
| Katrina | 8/10 | 3056 days | 2% |
| Paul and Paula | 7/10 | 3062 days | 2% |
| Nadene Wheatley | 7/10 | 3083 days | 2% |
| Pam Rule | 10/10 | 3114 days | 2% |
| Jo Jardine | 10/10 | 3164 days | 2% |
| Laureen Trainer | 8/10 | 3255 days | 2% |
| Brett King | 8/10 | 3270 days | 2% |
| Belinda Clarke | 8/10 | 3305 days | 2% |
| P Stiller-Johnson | 10/10 | 3308 days | 2% |
| Kenny Werink | 1/10 | 3310 days | 1% |
| Sylvie Meganck | 6/10 | 3331 days | 2% |
| Jesse Kruithoed | 9/10 | 3341 days | 2% |
| Jude Ong | 10/10 | 3451 days | 2% |
| James Richmond | 3/10 | 3465 days | 1% |
| Mike Guest | 10/10 | 3471 days | 2% |
| Amy Yates | 9/10 | 3510 days | 2% |
| Shelley Hancox | 9/10 | 3560 days | 2% |
| Liz Cave | 10/10 | 3565 days | 2% |
| Jessica Stokes | 10/10 | 3566 days | 2% |
| Marene Fu | 10/10 | 3608 days | 1% |
| María del Carmen Escandell | 9/10 | 3629 days | 1% |
| Estelle Daniel | 10/10 | 3699 days | 1% |
| Staffan Johansson | 8/10 | 3708 days | 1% |
| Glinys Weller | 8/10 | 3743 days | 1% |
| Allyson Taylor | 7/10 | 4056 days | 1% |
| Alistair Millward | 9/10 | 4059 days | 1% |
| Nurlaily Abu Bakar | 7/10 | 4062 days | 0% |
| Andrew Cruickshank | 10/10 | 4062 days | 1% |
| Jess Rose | 9/10 | 4090 days | 0% |
| Silke | 7/10 | 4104 days | 0% |
| Syed Riyazuddin | 7/10 | 4182 days | 0% |
| Andrew Kermode | 10/10 | 4306 days | 0% |
| Fabian Rodriguez | 10/10 | 4336 days | 0% |
| Patricia Revel | 8/10 | 4398 days | 1% |
| Matt Weston | 7/10 | 4411 days | 1% |
| David Spindler | 7/10 | 4428 days | 1% |
| Daniel Robledo | 7/10 | 4429 days | 1% |
| Maria Camen Santos Lopez | 7/10 | 4429 days | 1% |
| Frank Jensen | 9/10 | 4443 days | 1% |
| Matusala Habtemariam | 9/10 | 4452 days | 1% |
| Joy Lambez | 10/10 | 4453 days | 1% |
| Michael Sheridan | 9/10 | 4468 days | 1% |
| Ariadna & Omer | 7/10 | 4518 days | 1% |
| andrewmh | 9/10 | 4518 days | 1% |
| Alex | 1/10 | 4671 days | 0% |
| Grantygrant | 7/10 | 4762 days | 1% |
| Raelene Vine | 8/10 | 4793 days | 1% |
| doepie277 | 7/10 | 4852 days | 1% |
| Hanneke P | 8/10 | 4852 days | 1% |
| Karin Genyn | 10/10 | 4869 days | 1% |
| Stephanie Levepue | 8/10 | 4887 days | 1% |
| Oliver Kalmbach | 3/10 | 4892 days | 0% |
| Nicholas I Allen | 10/10 | 4913 days | 1% |
| David | 10/10 | 4913 days | 1% |
| Cathyd07 | 10/10 | 4974 days | 1% |
| Tjw | 9/10 | 5036 days | 1% |
| sueadegizmo | 9/10 | 5066 days | 1% |
| Christina Bruellhardt | 10/10 | 5140 days | 1% |
| Andreas Schacke | 5/10 | 5143 days | 1% |
| M Robinson | 10/10 | 5154 days | 1% |
| Volker | 9/10 | 5167 days | 1% |
| Sabine & Stefan | 10/10 | 5171 days | 1% |
| Cindy & Glen Kerunsky | 9/10 | 5174 days | 1% |
| Horst Langstein | 8/10 | 5180 days | 1% |
| jeanolivier3 | 1/10 | 5187 days | 0% |
| CMJ | 9/10 | 5218 days | 1% |
| Ray Coombe | 10/10 | 5261 days | 1% |
| neilqecosse | 9/10 | 5279 days | 1% |
| qofd | 9/10 | 5463 days | 1% |
| Sean Brownell | 9/10 | 5493 days | 1% |
| Prideaux | 8/10 | 5503 days | 1% |
| Bryan & Ineke Beck | 10/10 | 5503 days | 1% |
| Chris Forrest | 9/10 | 5503 days | 1% |
| Hanggi | 10/10 | 5504 days | 1% |
| Ray Banham | 10/10 | 5504 days | 1% |
| Gronewold Harm-Dierchs | 9/10 | 5508 days | 1% |
| Coral Last | 7/10 | 5510 days | 1% |
| T Lipscombe | 9/10 | 5516 days | 1% |
| Tricia Goggin | 9/10 | 5516 days | 1% |
| Mannebach & Siejert | 8/10 | 5521 days | 1% |
| Caroline Sheridan | 10/10 | 5528 days | 1% |
| Mr & Mrs Mackie | 9/10 | 5534 days | 1% |
| Andy | 9/10 | 5539 days | 1% |
| Maite Severins | 8/10 | 5543 days | 1% |
| Derek Archibald | 8/10 | 5545 days | 1% |
| Leslie Aldridge | 7/10 | 5545 days | 1% |
| Ewald Waldner | 9/10 | 5548 days | 1% |
| Augelika Berugard | 7/10 | 5551 days | 1% |
| Versteeg | 9/10 | 5810 days | 1% |
| nuwee | 10/10 | 5858 days | 1% |
| Stephen M | 9/10 | 5870 days | 1% |
| s_butler | 10/10 | 5877 days | 1% |
| Hilary and Chris Ayton | 9/10 | 5877 days | 1% |
| Benedict Fluthman | 8/10 | 5879 days | 1% |
| Ingrid Zell | 9/10 | 5880 days | 1% |
| Westermann | 10/10 | 5880 days | 1% |
| Peter G | 8/10 | 5883 days | 1% |
| Ian Watson | 10/10 | 5890 days | 1% |
| Jackie | 8/10 | 5908 days | 1% |
| Schygulla | 9/10 | 5909 days | 1% |
| Lasse Olesen | 8/10 | 5910 days | 1% |
| Sinjc Grude | 8/10 | 5914 days | 1% |
| Frances Hay | 8/10 | 5916 days | 1% |
| Diane Chapple | 8/10 | 5916 days | 1% |
| Anne Fri | 10/10 | 5916 days | 1% |
| nigelst | 9/10 | 5923 days | 1% |
| Stephanie K | 8/10 | 5930 days | 1% |
| Jennifer Templeton | 8/10 | 5934 days | 1% |
| Susi Schoetzler | 9/10 | 5937 days | 1% |
| sophiep | 9/10 | 5963 days | 1% |
| simonbo | 9/10 | 5963 days | 1% |
| tanh | 9/10 | 5964 days | 1% |
| marijad | 10/10 | 5967 days | 1% |
| alasiac | 10/10 | 5979 days | 1% |
| Eimear Doyle | 8/10 | 5991 days | 1% |
| X Neils | 7/10 | 6001 days | 1% |
| hellami | 9/10 | 6009 days | 1% |
| SandyS | 10/10 | 6101 days | 1% |
| Andrea | 9/10 | 6143 days | 1% |
| SSheil | 9/10 | 6211 days | 1% |
| JohannaB | 9/10 | 6242 days | 1% |
| Dirk | 9/10 | 6266 days | 1% |
| Doll | 9/10 | 6270 days | 1% |
Adjustments
Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.
Sample Size Adjustment
No Adjustment
A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Fox Glacier TOP 10 Holiday Park experience has plenty of reviews and does not meet the criteria for any adjustment.
Recent Reviews Adjustment
-0.57% Adjustment
There may be an adjustment if this experience hasn't received any reviews within the last 66 days. However the Fox Glacier TOP 10 Holiday Park experience does not meet the criteria for any adjustment.
In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.
The Fox Glacier TOP 10 Holiday Park experience has been adjusted for 33 days. Adjustments are according to the following table.
| Days | Adjustment |
|---|---|
| … | … |
| 30 | -0.52% |
| 31 | -0.54% |
| 32 | -0.55% |
| 33 | -0.57% |
| 34 | -0.59% |
| 35 | -0.61% |
| 36 | -0.62% |
| … | … |
Balancing Adjustment
3.96% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled customers are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Final Ranking Score
81%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.