G'day, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Fox Glacier TOP 10 Holiday Park.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Fox Glacier TOP 10 Holiday Park
Valid Reviews
169 Valid Reviews
The Fox Glacier TOP 10 Holiday Park experience has a total of 171 reviews. There are 169 valid reviews that are included when calculating the ranking score and 2 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 169 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 50 |
|
30% |
| 9/10 | 53 |
|
31% |
| 8/10 | 29 |
|
17% |
| 7/10 | 20 |
|
12% |
| 6/10 | 3 |
|
2% |
| 5/10 | 3 |
|
2% |
| 4/10 | 2 |
|
1% |
| 3/10 | 5 |
|
3% |
| 2/10 | 0 |
|
0% |
| 1/10 | 4 |
|
2% |
83.37% Average
The raw data average (mean) for all the Fox Glacier TOP 10 Holiday Park valid reviews is 83.37% and is based on 169 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
70 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 169 valid reviews, the experience has 70 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 70 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 16 |
|
23% |
| 9/10 | 28 |
|
40% |
| 8/10 | 17 |
|
24% |
| 7/10 | 7 |
|
10% |
| 6/10 | 0 |
|
0% |
| 5/10 | 1 |
|
1% |
| 4/10 | 0 |
|
0% |
| 3/10 | 1 |
|
1% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
86.43% Average
The raw data average (mean) for all the Fox Glacier TOP 10 Holiday Park face-to-face reviews is 86.43% and is based on 70 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
79.93%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Aubery | 10/10 | 73 days | 100% |
| Emily | 9/10 | 196 days | 97% |
| Clement | 8/10 | 255 days | 95% |
| cirefice bernard | 4/10 | 286 days | 62% |
| Charlotte | 3/10 | 620 days | 43% |
| GeorgeX | 8/10 | 651 days | 75% |
| Emma | 10/10 | 895 days | 54% |
| June Cormack | 7/10 | 1047 days | 37% |
| Silene.arvinberod@gmail.com | 3/10 | 1047 days | 22% |
| Anthony V | 9/10 | 1292 days | 21% |
| Or | 10/10 | 1320 days | 20% |
| Esther Lijesen | 5/10 | 1320 days | 15% |
| V L Nelson | 9/10 | 1351 days | 18% |
| RR | 8/10 | 1382 days | 16% |
| AMR | 10/10 | 1716 days | 6% |
| Tash and Liam | 10/10 | 2022 days | 5% |
| Marn | 10/10 | 2022 days | 5% |
| Ying | 9/10 | 2142 days | 4% |
| Anna Swain | 9/10 | 2294 days | 4% |
| Justin | 9/10 | 2387 days | 4% |
| Ju | 9/10 | 2416 days | 4% |
| Pateke | 10/10 | 2447 days | 4% |
| Timothy Davies | 10/10 | 2508 days | 4% |
| Hclare | 10/10 | 2539 days | 4% |
| ScoutnIndi | 10/10 | 2660 days | 3% |
| Kate | 9/10 | 2691 days | 3% |
| Chelle | 10/10 | 2781 days | 3% |
| Dlg | 3/10 | 2812 days | 2% |
| Raphaele | 7/10 | 2843 days | 3% |
| Sunny | 9/10 | 2873 days | 3% |
| CJC | 10/10 | 2873 days | 3% |
| Angela | 9/10 | 2904 days | 3% |
| Daphne H | 9/10 | 2933 days | 3% |
| Pete | 10/10 | 2933 days | 3% |
| Mr&MrsGnu | 10/10 | 3056 days | 3% |
| WeiQiang Ng | 10/10 | 3056 days | 3% |
| Roth Nicks | 1/10 | 3056 days | 1% |
| BM | 6/10 | 3087 days | 2% |
| Michael McMahon | 10/10 | 3087 days | 2% |
| Graeme | 4/10 | 3087 days | 2% |
| wanchai anantikulchai | 5/10 | 3087 days | 2% |
| Will | 7/10 | 3118 days | 2% |
| Michael Stützle | 9/10 | 3118 days | 2% |
| Shira LA | 8/10 | 3146 days | 2% |
| Eversons | 6/10 | 3177 days | 2% |
| Audrey Wong | 10/10 | 3185 days | 2% |
| Katrina | 8/10 | 3207 days | 2% |
| Paul and Paula | 7/10 | 3213 days | 2% |
| Nadene Wheatley | 7/10 | 3234 days | 2% |
| Pam Rule | 10/10 | 3265 days | 2% |
| Jo Jardine | 10/10 | 3314 days | 2% |
| Laureen Trainer | 8/10 | 3405 days | 2% |
| Brett King | 8/10 | 3421 days | 2% |
| Belinda Clarke | 8/10 | 3456 days | 2% |
| P Stiller-Johnson | 10/10 | 3459 days | 2% |
| Kenny Werink | 1/10 | 3461 days | 1% |
| Sylvie Meganck | 6/10 | 3482 days | 1% |
| Jesse Kruithoed | 9/10 | 3492 days | 2% |
| Jude Ong | 10/10 | 3602 days | 1% |
| James Richmond | 3/10 | 3616 days | 1% |
| Mike Guest | 10/10 | 3622 days | 1% |
| Amy Yates | 9/10 | 3660 days | 1% |
| Shelley Hancox | 9/10 | 3710 days | 1% |
| Liz Cave | 10/10 | 3715 days | 1% |
| Jessica Stokes | 10/10 | 3716 days | 1% |
| Marene Fu | 10/10 | 3758 days | 1% |
| María del Carmen Escandell | 9/10 | 3779 days | 1% |
| Estelle Daniel | 10/10 | 3850 days | 1% |
| Staffan Johansson | 8/10 | 3859 days | 1% |
| Glinys Weller | 8/10 | 3894 days | 1% |
| Allyson Taylor | 7/10 | 4207 days | 0% |
| Alistair Millward | 9/10 | 4210 days | 0% |
| Nurlaily Abu Bakar | 7/10 | 4213 days | 0% |
| Andrew Cruickshank | 10/10 | 4213 days | 0% |
| Jess Rose | 9/10 | 4241 days | 0% |
| Silke | 7/10 | 4255 days | 0% |
| Syed Riyazuddin | 7/10 | 4333 days | 0% |
| Andrew Kermode | 10/10 | 4456 days | 1% |
| Fabian Rodriguez | 10/10 | 4486 days | 1% |
| Patricia Revel | 8/10 | 4549 days | 1% |
| Matt Weston | 7/10 | 4562 days | 1% |
| David Spindler | 7/10 | 4579 days | 1% |
| Daniel Robledo | 7/10 | 4580 days | 1% |
| Maria Camen Santos Lopez | 7/10 | 4580 days | 1% |
| Frank Jensen | 9/10 | 4594 days | 1% |
| Matusala Habtemariam | 9/10 | 4603 days | 1% |
| Joy Lambez | 10/10 | 4604 days | 1% |
| Michael Sheridan | 9/10 | 4619 days | 1% |
| Ariadna & Omer | 7/10 | 4669 days | 1% |
| andrewmh | 9/10 | 4669 days | 1% |
| Alex | 1/10 | 4821 days | 0% |
| Grantygrant | 7/10 | 4913 days | 1% |
| Raelene Vine | 8/10 | 4944 days | 1% |
| doepie277 | 7/10 | 5003 days | 1% |
| Hanneke P | 8/10 | 5003 days | 1% |
| Karin Genyn | 10/10 | 5020 days | 1% |
| Stephanie Levepue | 8/10 | 5038 days | 1% |
| Oliver Kalmbach | 3/10 | 5043 days | 0% |
| Nicholas I Allen | 10/10 | 5064 days | 1% |
| David | 10/10 | 5064 days | 1% |
| Cathyd07 | 10/10 | 5124 days | 1% |
| Tjw | 9/10 | 5186 days | 1% |
| sueadegizmo | 9/10 | 5216 days | 1% |
| Christina Bruellhardt | 10/10 | 5291 days | 1% |
| Andreas Schacke | 5/10 | 5294 days | 1% |
| M Robinson | 10/10 | 5305 days | 1% |
| Volker | 9/10 | 5318 days | 1% |
| Sabine & Stefan | 10/10 | 5322 days | 1% |
| Cindy & Glen Kerunsky | 9/10 | 5325 days | 1% |
| Horst Langstein | 8/10 | 5331 days | 1% |
| jeanolivier3 | 1/10 | 5338 days | 0% |
| CMJ | 9/10 | 5369 days | 1% |
| Ray Coombe | 10/10 | 5412 days | 1% |
| neilqecosse | 9/10 | 5430 days | 1% |
| qofd | 9/10 | 5613 days | 1% |
| Sean Brownell | 9/10 | 5644 days | 1% |
| Prideaux | 8/10 | 5654 days | 1% |
| Bryan & Ineke Beck | 10/10 | 5654 days | 1% |
| Chris Forrest | 9/10 | 5654 days | 1% |
| Hanggi | 10/10 | 5655 days | 1% |
| Ray Banham | 10/10 | 5655 days | 1% |
| Gronewold Harm-Dierchs | 9/10 | 5659 days | 1% |
| Coral Last | 7/10 | 5661 days | 1% |
| T Lipscombe | 9/10 | 5667 days | 1% |
| Tricia Goggin | 9/10 | 5667 days | 1% |
| Mannebach & Siejert | 8/10 | 5672 days | 1% |
| Caroline Sheridan | 10/10 | 5679 days | 1% |
| Mr & Mrs Mackie | 9/10 | 5685 days | 1% |
| Andy | 9/10 | 5690 days | 1% |
| Maite Severins | 8/10 | 5694 days | 1% |
| Derek Archibald | 8/10 | 5696 days | 1% |
| Leslie Aldridge | 7/10 | 5696 days | 1% |
| Ewald Waldner | 9/10 | 5699 days | 1% |
| Augelika Berugard | 7/10 | 5702 days | 1% |
| Versteeg | 9/10 | 5960 days | 1% |
| nuwee | 10/10 | 6009 days | 1% |
| Stephen M | 9/10 | 6021 days | 1% |
| s_butler | 10/10 | 6028 days | 1% |
| Hilary and Chris Ayton | 9/10 | 6028 days | 1% |
| Benedict Fluthman | 8/10 | 6030 days | 1% |
| Ingrid Zell | 9/10 | 6031 days | 1% |
| Westermann | 10/10 | 6031 days | 1% |
| Peter G | 8/10 | 6034 days | 1% |
| Ian Watson | 10/10 | 6041 days | 1% |
| Jackie | 8/10 | 6059 days | 1% |
| Schygulla | 9/10 | 6060 days | 1% |
| Lasse Olesen | 8/10 | 6061 days | 1% |
| Sinjc Grude | 8/10 | 6065 days | 1% |
| Frances Hay | 8/10 | 6067 days | 1% |
| Diane Chapple | 8/10 | 6067 days | 1% |
| Anne Fri | 10/10 | 6067 days | 1% |
| nigelst | 9/10 | 6074 days | 1% |
| Stephanie K | 8/10 | 6081 days | 1% |
| Jennifer Templeton | 8/10 | 6085 days | 1% |
| Susi Schoetzler | 9/10 | 6088 days | 1% |
| sophiep | 9/10 | 6114 days | 1% |
| simonbo | 9/10 | 6114 days | 1% |
| tanh | 9/10 | 6115 days | 1% |
| marijad | 10/10 | 6118 days | 1% |
| alasiac | 10/10 | 6130 days | 1% |
| Eimear Doyle | 8/10 | 6142 days | 1% |
| X Neils | 7/10 | 6152 days | 1% |
| hellami | 9/10 | 6160 days | 1% |
| SandyS | 10/10 | 6251 days | 1% |
| Andrea | 9/10 | 6293 days | 1% |
| SSheil | 9/10 | 6361 days | 1% |
| JohannaB | 9/10 | 6393 days | 1% |
| Dirk | 9/10 | 6417 days | 1% |
| Doll | 9/10 | 6421 days | 1% |
Adjustments
Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.
Sample Size Adjustment
No Adjustment
A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Fox Glacier TOP 10 Holiday Park experience has plenty of reviews and does not meet the criteria for any adjustment.
Recent Reviews Adjustment
-0.91% Adjustment
There may be an adjustment if this experience hasn't received any reviews within the last 82 days. However the Fox Glacier TOP 10 Holiday Park experience does not meet the criteria for any adjustment.
In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.
The Fox Glacier TOP 10 Holiday Park experience has been adjusted for 64 days. Adjustments are according to the following table.
| Days | Adjustment |
|---|---|
| … | … |
| 61 | -0.87% |
| 62 | -0.88% |
| 63 | -0.90% |
| 64 | -0.91% |
| 65 | -0.93% |
| 66 | -0.94% |
| 67 | -0.95% |
| … | … |
Balancing Adjustment
3.28% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled customers are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Final Ranking Score
82%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.