Hey, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Fox Glacier TOP 10 Holiday Park.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Fox Glacier TOP 10 Holiday Park
Valid Reviews
167 Valid Reviews
The Fox Glacier TOP 10 Holiday Park experience has a total of 170 reviews. There are 167 valid reviews that are included when calculating the ranking score and 3 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 167 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 49 |
|
29% |
| 9/10 | 52 |
|
31% |
| 8/10 | 29 |
|
17% |
| 7/10 | 20 |
|
12% |
| 6/10 | 3 |
|
2% |
| 5/10 | 3 |
|
2% |
| 4/10 | 2 |
|
1% |
| 3/10 | 5 |
|
3% |
| 2/10 | 0 |
|
0% |
| 1/10 | 4 |
|
2% |
83.23% Average
The raw data average (mean) for all the Fox Glacier TOP 10 Holiday Park valid reviews is 83.23% and is based on 167 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
70 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 167 valid reviews, the experience has 70 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 70 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 16 |
|
23% |
| 9/10 | 28 |
|
40% |
| 8/10 | 17 |
|
24% |
| 7/10 | 7 |
|
10% |
| 6/10 | 0 |
|
0% |
| 5/10 | 1 |
|
1% |
| 4/10 | 0 |
|
0% |
| 3/10 | 1 |
|
1% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
86.43% Average
The raw data average (mean) for all the Fox Glacier TOP 10 Holiday Park face-to-face reviews is 86.43% and is based on 70 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
76.02%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Clement | 8/10 | 70 days | 100% |
| cirefice bernard | 4/10 | 101 days | 66% |
| Charlotte | 3/10 | 435 days | 50% |
| GeorgeX | 8/10 | 466 days | 88% |
| Emma | 10/10 | 710 days | 73% |
| June Cormack | 7/10 | 862 days | 55% |
| Silene.arvinberod@gmail.com | 3/10 | 862 days | 32% |
| Anthony V | 9/10 | 1107 days | 35% |
| Or | 10/10 | 1135 days | 33% |
| Esther Lijesen | 5/10 | 1135 days | 25% |
| V L Nelson | 9/10 | 1166 days | 30% |
| RR | 8/10 | 1197 days | 28% |
| AMR | 10/10 | 1531 days | 10% |
| Tash and Liam | 10/10 | 1837 days | 5% |
| Marn | 10/10 | 1837 days | 5% |
| Ying | 9/10 | 1957 days | 5% |
| Anna Swain | 9/10 | 2110 days | 4% |
| Justin | 9/10 | 2202 days | 4% |
| Ju | 9/10 | 2231 days | 4% |
| Pateke | 10/10 | 2262 days | 4% |
| Timothy Davies | 10/10 | 2323 days | 4% |
| Hclare | 10/10 | 2354 days | 4% |
| ScoutnIndi | 10/10 | 2476 days | 4% |
| Kate | 9/10 | 2507 days | 4% |
| Chelle | 10/10 | 2596 days | 4% |
| Dlg | 3/10 | 2627 days | 2% |
| Raphaele | 7/10 | 2658 days | 3% |
| Sunny | 9/10 | 2688 days | 3% |
| CJC | 10/10 | 2688 days | 3% |
| Angela | 9/10 | 2719 days | 3% |
| Daphne H | 9/10 | 2749 days | 3% |
| Pete | 10/10 | 2749 days | 3% |
| Mr&MrsGnu | 10/10 | 2872 days | 3% |
| WeiQiang Ng | 10/10 | 2872 days | 3% |
| Roth Nicks | 1/10 | 2872 days | 1% |
| BM | 6/10 | 2902 days | 3% |
| Michael McMahon | 10/10 | 2902 days | 3% |
| Graeme | 4/10 | 2902 days | 2% |
| wanchai anantikulchai | 5/10 | 2902 days | 2% |
| Will | 7/10 | 2933 days | 3% |
| Michael Stützle | 9/10 | 2933 days | 3% |
| Shira LA | 8/10 | 2961 days | 3% |
| Eversons | 6/10 | 2992 days | 2% |
| Audrey Wong | 10/10 | 3000 days | 3% |
| Katrina | 8/10 | 3023 days | 3% |
| Paul and Paula | 7/10 | 3028 days | 3% |
| Nadene Wheatley | 7/10 | 3049 days | 2% |
| Pam Rule | 10/10 | 3080 days | 3% |
| Jo Jardine | 10/10 | 3130 days | 2% |
| Laureen Trainer | 8/10 | 3221 days | 2% |
| Brett King | 8/10 | 3237 days | 2% |
| Belinda Clarke | 8/10 | 3271 days | 2% |
| P Stiller-Johnson | 10/10 | 3274 days | 2% |
| Kenny Werink | 1/10 | 3276 days | 1% |
| Sylvie Meganck | 6/10 | 3297 days | 2% |
| Jesse Kruithoed | 9/10 | 3307 days | 2% |
| Jude Ong | 10/10 | 3418 days | 2% |
| James Richmond | 3/10 | 3431 days | 1% |
| Mike Guest | 10/10 | 3437 days | 2% |
| Amy Yates | 9/10 | 3476 days | 2% |
| Shelley Hancox | 9/10 | 3526 days | 2% |
| Liz Cave | 10/10 | 3531 days | 2% |
| Jessica Stokes | 10/10 | 3532 days | 2% |
| Marene Fu | 10/10 | 3574 days | 2% |
| María del Carmen Escandell | 9/10 | 3595 days | 2% |
| Estelle Daniel | 10/10 | 3665 days | 1% |
| Staffan Johansson | 8/10 | 3674 days | 1% |
| Glinys Weller | 8/10 | 3709 days | 1% |
| Allyson Taylor | 7/10 | 4022 days | 1% |
| Alistair Millward | 9/10 | 4025 days | 1% |
| Nurlaily Abu Bakar | 7/10 | 4029 days | 1% |
| Andrew Cruickshank | 10/10 | 4029 days | 1% |
| Jess Rose | 9/10 | 4057 days | 1% |
| Silke | 7/10 | 4070 days | 1% |
| Syed Riyazuddin | 7/10 | 4149 days | 0% |
| Andrew Kermode | 10/10 | 4272 days | 0% |
| Fabian Rodriguez | 10/10 | 4302 days | 0% |
| Patricia Revel | 8/10 | 4364 days | 0% |
| Matt Weston | 7/10 | 4377 days | 0% |
| David Spindler | 7/10 | 4394 days | 1% |
| Daniel Robledo | 7/10 | 4395 days | 1% |
| Maria Camen Santos Lopez | 7/10 | 4395 days | 1% |
| Frank Jensen | 9/10 | 4409 days | 1% |
| Matusala Habtemariam | 9/10 | 4418 days | 1% |
| Joy Lambez | 10/10 | 4419 days | 1% |
| Michael Sheridan | 9/10 | 4434 days | 1% |
| Ariadna & Omer | 7/10 | 4484 days | 1% |
| andrewmh | 9/10 | 4484 days | 1% |
| Alex | 1/10 | 4637 days | 0% |
| Grantygrant | 7/10 | 4728 days | 1% |
| Raelene Vine | 8/10 | 4759 days | 1% |
| doepie277 | 7/10 | 4818 days | 1% |
| Hanneke P | 8/10 | 4818 days | 1% |
| Karin Genyn | 10/10 | 4835 days | 1% |
| Stephanie Levepue | 8/10 | 4853 days | 1% |
| Oliver Kalmbach | 3/10 | 4858 days | 1% |
| Nicholas I Allen | 10/10 | 4879 days | 1% |
| David | 10/10 | 4879 days | 1% |
| Cathyd07 | 10/10 | 4940 days | 1% |
| Tjw | 9/10 | 5002 days | 1% |
| sueadegizmo | 9/10 | 5032 days | 1% |
| Christina Bruellhardt | 10/10 | 5106 days | 1% |
| Andreas Schacke | 5/10 | 5109 days | 1% |
| M Robinson | 10/10 | 5120 days | 1% |
| Volker | 9/10 | 5133 days | 1% |
| Sabine & Stefan | 10/10 | 5137 days | 1% |
| Cindy & Glen Kerunsky | 9/10 | 5140 days | 1% |
| Horst Langstein | 8/10 | 5146 days | 1% |
| jeanolivier3 | 1/10 | 5153 days | 0% |
| CMJ | 9/10 | 5184 days | 1% |
| Ray Coombe | 10/10 | 5227 days | 1% |
| neilqecosse | 9/10 | 5245 days | 1% |
| qofd | 9/10 | 5429 days | 1% |
| Sean Brownell | 9/10 | 5459 days | 1% |
| Prideaux | 8/10 | 5469 days | 1% |
| Bryan & Ineke Beck | 10/10 | 5469 days | 1% |
| Chris Forrest | 9/10 | 5469 days | 1% |
| Hanggi | 10/10 | 5470 days | 1% |
| Ray Banham | 10/10 | 5470 days | 1% |
| Gronewold Harm-Dierchs | 9/10 | 5474 days | 1% |
| Coral Last | 7/10 | 5476 days | 1% |
| T Lipscombe | 9/10 | 5482 days | 1% |
| Tricia Goggin | 9/10 | 5482 days | 1% |
| Mannebach & Siejert | 8/10 | 5487 days | 1% |
| Caroline Sheridan | 10/10 | 5494 days | 1% |
| Mr & Mrs Mackie | 9/10 | 5500 days | 1% |
| Andy | 9/10 | 5505 days | 1% |
| Maite Severins | 8/10 | 5509 days | 1% |
| Derek Archibald | 8/10 | 5511 days | 1% |
| Leslie Aldridge | 7/10 | 5511 days | 1% |
| Ewald Waldner | 9/10 | 5514 days | 1% |
| Augelika Berugard | 7/10 | 5517 days | 1% |
| Versteeg | 9/10 | 5776 days | 1% |
| nuwee | 10/10 | 5824 days | 1% |
| Stephen M | 9/10 | 5836 days | 1% |
| s_butler | 10/10 | 5843 days | 1% |
| Hilary and Chris Ayton | 9/10 | 5843 days | 1% |
| Benedict Fluthman | 8/10 | 5845 days | 1% |
| Ingrid Zell | 9/10 | 5846 days | 1% |
| Westermann | 10/10 | 5846 days | 1% |
| Peter G | 8/10 | 5849 days | 1% |
| Ian Watson | 10/10 | 5856 days | 1% |
| Jackie | 8/10 | 5874 days | 1% |
| Schygulla | 9/10 | 5875 days | 1% |
| Lasse Olesen | 8/10 | 5876 days | 1% |
| Sinjc Grude | 8/10 | 5880 days | 1% |
| Frances Hay | 8/10 | 5882 days | 1% |
| Diane Chapple | 8/10 | 5882 days | 1% |
| Anne Fri | 10/10 | 5882 days | 1% |
| nigelst | 9/10 | 5889 days | 1% |
| Stephanie K | 8/10 | 5896 days | 1% |
| Jennifer Templeton | 8/10 | 5900 days | 1% |
| Susi Schoetzler | 9/10 | 5903 days | 1% |
| sophiep | 9/10 | 5929 days | 1% |
| simonbo | 9/10 | 5929 days | 1% |
| tanh | 9/10 | 5930 days | 1% |
| marijad | 10/10 | 5933 days | 1% |
| alasiac | 10/10 | 5945 days | 1% |
| Eimear Doyle | 8/10 | 5957 days | 1% |
| X Neils | 7/10 | 5967 days | 1% |
| hellami | 9/10 | 5975 days | 1% |
| SandyS | 10/10 | 6067 days | 1% |
| Andrea | 9/10 | 6109 days | 1% |
| SSheil | 9/10 | 6177 days | 1% |
| JohannaB | 9/10 | 6208 days | 1% |
| Dirk | 9/10 | 6232 days | 1% |
| Doll | 9/10 | 6236 days | 1% |
Adjustments
Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.
Sample Size Adjustment
No Adjustment
A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Fox Glacier TOP 10 Holiday Park experience has plenty of reviews and does not meet the criteria for any adjustment.
Recent Reviews Adjustment
-0.72% Adjustment
There may be an adjustment if this experience hasn't received any reviews within the last 57 days. However the Fox Glacier TOP 10 Holiday Park experience does not meet the criteria for any adjustment.
In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.
The Fox Glacier TOP 10 Holiday Park experience has been adjusted for 36 days. Adjustments are according to the following table.
| Days | Adjustment |
|---|---|
| … | … |
| 33 | -0.66% |
| 34 | -0.68% |
| 35 | -0.70% |
| 36 | -0.72% |
| 37 | -0.74% |
| 38 | -0.76% |
| 39 | -0.78% |
| … | … |
Balancing Adjustment
4.53% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled customers are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Final Ranking Score
80%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.