Hi there, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Fox Glacier TOP 10 Holiday Park.
If you have any questions or comments about our ranking score calculation please get in touch at email@example.com. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
154 Valid Reviews
The Fox Glacier TOP 10 Holiday Park experience has a total of 157 reviews. There are 154 valid reviews that are included when calculating the ranking score and 3 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 154 valid reviews:
The raw data average (mean) for all the Fox Glacier TOP 10 Holiday Park valid reviews is 84.16% and is based on 154 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
70 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
Within the 154 valid reviews, the experience has 70 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 70 face-to-face reviews:
The raw data average (mean) for all the Fox Glacier TOP 10 Holiday Park face-to-face reviews is 86.43% and is based on 70 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
|Tash and Liam||10/10||110 days||100%|
|Anna Swain||9/10||383 days||78%|
|Timothy Davies||10/10||596 days||45%|
|Daphne H||9/10||1022 days||6%|
|WeiQiang Ng||10/10||1145 days||5%|
|Roth Nicks||1/10||1145 days||3%|
|Michael McMahon||10/10||1175 days||5%|
|wanchai anantikulchai||5/10||1175 days||4%|
|Michael Stützle||9/10||1206 days||5%|
|Shira LA||8/10||1234 days||4%|
|Audrey Wong||10/10||1273 days||4%|
|Paul and Paula||7/10||1301 days||4%|
|Nadene Wheatley||7/10||1322 days||4%|
|Pam Rule||10/10||1353 days||4%|
|Jo Jardine||10/10||1403 days||4%|
|Laureen Trainer||8/10||1494 days||4%|
|Brett King||8/10||1509 days||4%|
|Belinda Clarke||8/10||1544 days||4%|
|P Stiller-Johnson||10/10||1547 days||4%|
|Kenny Werink||1/10||1549 days||3%|
|Sylvie Meganck||6/10||1570 days||3%|
|Jesse Kruithoed||9/10||1580 days||4%|
|Jude Ong||10/10||1690 days||4%|
|James Richmond||3/10||1704 days||3%|
|Mike Guest||10/10||1710 days||4%|
|Amy Yates||9/10||1749 days||4%|
|Shelley Hancox||9/10||1799 days||3%|
|Liz Cave||10/10||1804 days||3%|
|Jessica Stokes||10/10||1805 days||3%|
|Marene Fu||10/10||1847 days||3%|
|María del Carmen Escandell||9/10||1868 days||3%|
|Estelle Daniel||10/10||1938 days||3%|
|Staffan Johansson||8/10||1947 days||3%|
|Glinys Weller||8/10||1982 days||3%|
|Allyson Taylor||7/10||2295 days||2%|
|Alistair Millward||9/10||2298 days||2%|
|Nurlaily Abu Bakar||7/10||2301 days||2%|
|Andrew Cruickshank||10/10||2301 days||2%|
|Jess Rose||9/10||2329 days||2%|
|Syed Riyazuddin||7/10||2421 days||2%|
|Andrew Kermode||10/10||2545 days||2%|
|Fabian Rodriguez||10/10||2575 days||2%|
|Patricia Revel||8/10||2637 days||2%|
|Matt Weston||7/10||2650 days||2%|
|David Spindler||7/10||2667 days||2%|
|Daniel Robledo||7/10||2668 days||2%|
|Maria Camen Santos Lopez||7/10||2668 days||2%|
|Frank Jensen||9/10||2682 days||2%|
|Matusala Habtemariam||9/10||2691 days||2%|
|Joy Lambez||10/10||2692 days||2%|
|Michael Sheridan||9/10||2707 days||2%|
|Ariadna & Omer||7/10||2757 days||1%|
|Raelene Vine||8/10||3032 days||1%|
|Hanneke P||8/10||3091 days||1%|
|Karin Genyn||10/10||3108 days||1%|
|Stephanie Levepue||8/10||3126 days||1%|
|Oliver Kalmbach||3/10||3131 days||1%|
|Nicholas I Allen||10/10||3152 days||1%|
|Christina Bruellhardt||10/10||3379 days||0%|
|Andreas Schacke||5/10||3382 days||0%|
|M Robinson||10/10||3393 days||0%|
|Sabine & Stefan||10/10||3410 days||0%|
|Cindy & Glen Kerunsky||9/10||3413 days||0%|
|Horst Langstein||8/10||3419 days||0%|
|Ray Coombe||10/10||3500 days||0%|
|Sean Brownell||9/10||3732 days||1%|
|Bryan & Ineke Beck||10/10||3742 days||1%|
|Chris Forrest||9/10||3742 days||1%|
|Ray Banham||10/10||3743 days||1%|
|Gronewold Harm-Dierchs||9/10||3747 days||1%|
|Coral Last||7/10||3749 days||1%|
|T Lipscombe||9/10||3755 days||1%|
|Tricia Goggin||9/10||3755 days||1%|
|Mannebach & Siejert||8/10||3760 days||1%|
|Caroline Sheridan||10/10||3767 days||1%|
|Mr & Mrs Mackie||9/10||3773 days||1%|
|Maite Severins||8/10||3782 days||1%|
|Derek Archibald||8/10||3784 days||1%|
|Leslie Aldridge||7/10||3784 days||1%|
|Ewald Waldner||9/10||3787 days||1%|
|Augelika Berugard||7/10||3790 days||1%|
|Stephen M||9/10||4109 days||1%|
|Hilary and Chris Ayton||9/10||4116 days||1%|
|Benedict Fluthman||8/10||4118 days||1%|
|Ingrid Zell||9/10||4119 days||1%|
|Peter G||8/10||4122 days||1%|
|Ian Watson||10/10||4129 days||1%|
|Lasse Olesen||8/10||4149 days||1%|
|Sinjc Grude||8/10||4153 days||1%|
|Frances Hay||8/10||4155 days||1%|
|Diane Chapple||8/10||4155 days||1%|
|Anne Fri||10/10||4155 days||1%|
|Stephanie K||8/10||4169 days||1%|
|Jennifer Templeton||8/10||4173 days||1%|
|Susi Schoetzler||9/10||4176 days||1%|
|Eimear Doyle||8/10||4230 days||1%|
|X Neils||7/10||4240 days||1%|
Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.
A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Fox Glacier TOP 10 Holiday Park experience has plenty of reviews and does not meet the criteria for any adjustment.
There may be an adjustment if this experience hasn't received any reviews within the last 118 days. However the Fox Glacier TOP 10 Holiday Park experience does not meet the criteria for any adjustment.
In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.
The Fox Glacier TOP 10 Holiday Park experience has been adjusted for 89 days. Adjustments are according to the following table.
The final ranking score once adjustments and rounding has been applied. This value is cached and recalculated each day. Therefore it may not be precisely accurate based on the other values presented.
If you have any questions or comments about our ranking score calculation please get in touch at firstname.lastname@example.org.