Hey, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Fox Glacier TOP 10 Holiday Park.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Fox Glacier TOP 10 Holiday Park
Valid Reviews
169 Valid Reviews
The Fox Glacier TOP 10 Holiday Park experience has a total of 171 reviews. There are 169 valid reviews that are included when calculating the ranking score and 2 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 169 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 50 |
|
30% |
| 9/10 | 53 |
|
31% |
| 8/10 | 29 |
|
17% |
| 7/10 | 20 |
|
12% |
| 6/10 | 3 |
|
2% |
| 5/10 | 3 |
|
2% |
| 4/10 | 2 |
|
1% |
| 3/10 | 5 |
|
3% |
| 2/10 | 0 |
|
0% |
| 1/10 | 4 |
|
2% |
83.37% Average
The raw data average (mean) for all the Fox Glacier TOP 10 Holiday Park valid reviews is 83.37% and is based on 169 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
70 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 169 valid reviews, the experience has 70 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 70 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 16 |
|
23% |
| 9/10 | 28 |
|
40% |
| 8/10 | 17 |
|
24% |
| 7/10 | 7 |
|
10% |
| 6/10 | 0 |
|
0% |
| 5/10 | 1 |
|
1% |
| 4/10 | 0 |
|
0% |
| 3/10 | 1 |
|
1% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
86.43% Average
The raw data average (mean) for all the Fox Glacier TOP 10 Holiday Park face-to-face reviews is 86.43% and is based on 70 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
79.85%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Aubery | 10/10 | 29 days | 100% |
| Emily | 9/10 | 151 days | 98% |
| Clement | 8/10 | 210 days | 96% |
| cirefice bernard | 4/10 | 241 days | 63% |
| Charlotte | 3/10 | 575 days | 44% |
| GeorgeX | 8/10 | 606 days | 77% |
| Emma | 10/10 | 850 days | 59% |
| June Cormack | 7/10 | 1002 days | 41% |
| Silene.arvinberod@gmail.com | 3/10 | 1002 days | 24% |
| Anthony V | 9/10 | 1247 days | 24% |
| Or | 10/10 | 1275 days | 22% |
| Esther Lijesen | 5/10 | 1275 days | 17% |
| V L Nelson | 9/10 | 1306 days | 20% |
| RR | 8/10 | 1337 days | 18% |
| AMR | 10/10 | 1671 days | 6% |
| Tash and Liam | 10/10 | 1977 days | 5% |
| Marn | 10/10 | 1977 days | 5% |
| Ying | 9/10 | 2097 days | 4% |
| Anna Swain | 9/10 | 2250 days | 4% |
| Justin | 9/10 | 2342 days | 4% |
| Ju | 9/10 | 2371 days | 4% |
| Pateke | 10/10 | 2402 days | 4% |
| Timothy Davies | 10/10 | 2463 days | 4% |
| Hclare | 10/10 | 2494 days | 4% |
| ScoutnIndi | 10/10 | 2616 days | 3% |
| Kate | 9/10 | 2647 days | 3% |
| Chelle | 10/10 | 2736 days | 3% |
| Dlg | 3/10 | 2767 days | 2% |
| Raphaele | 7/10 | 2798 days | 3% |
| Sunny | 9/10 | 2828 days | 3% |
| CJC | 10/10 | 2828 days | 3% |
| Angela | 9/10 | 2859 days | 3% |
| Daphne H | 9/10 | 2889 days | 3% |
| Pete | 10/10 | 2889 days | 3% |
| Mr&MrsGnu | 10/10 | 3012 days | 3% |
| WeiQiang Ng | 10/10 | 3012 days | 3% |
| Roth Nicks | 1/10 | 3012 days | 1% |
| BM | 6/10 | 3042 days | 2% |
| Michael McMahon | 10/10 | 3042 days | 2% |
| Graeme | 4/10 | 3042 days | 2% |
| wanchai anantikulchai | 5/10 | 3042 days | 2% |
| Will | 7/10 | 3073 days | 2% |
| Michael Stützle | 9/10 | 3073 days | 2% |
| Shira LA | 8/10 | 3101 days | 2% |
| Eversons | 6/10 | 3132 days | 2% |
| Audrey Wong | 10/10 | 3140 days | 2% |
| Katrina | 8/10 | 3163 days | 2% |
| Paul and Paula | 7/10 | 3168 days | 2% |
| Nadene Wheatley | 7/10 | 3189 days | 2% |
| Pam Rule | 10/10 | 3220 days | 2% |
| Jo Jardine | 10/10 | 3270 days | 2% |
| Laureen Trainer | 8/10 | 3361 days | 2% |
| Brett King | 8/10 | 3377 days | 2% |
| Belinda Clarke | 8/10 | 3411 days | 2% |
| P Stiller-Johnson | 10/10 | 3414 days | 2% |
| Kenny Werink | 1/10 | 3416 days | 1% |
| Sylvie Meganck | 6/10 | 3437 days | 1% |
| Jesse Kruithoed | 9/10 | 3447 days | 2% |
| Jude Ong | 10/10 | 3558 days | 1% |
| James Richmond | 3/10 | 3571 days | 1% |
| Mike Guest | 10/10 | 3577 days | 1% |
| Amy Yates | 9/10 | 3616 days | 1% |
| Shelley Hancox | 9/10 | 3666 days | 1% |
| Liz Cave | 10/10 | 3671 days | 1% |
| Jessica Stokes | 10/10 | 3672 days | 1% |
| Marene Fu | 10/10 | 3714 days | 1% |
| María del Carmen Escandell | 9/10 | 3735 days | 1% |
| Estelle Daniel | 10/10 | 3805 days | 1% |
| Staffan Johansson | 8/10 | 3814 days | 1% |
| Glinys Weller | 8/10 | 3849 days | 1% |
| Allyson Taylor | 7/10 | 4162 days | 0% |
| Alistair Millward | 9/10 | 4165 days | 0% |
| Nurlaily Abu Bakar | 7/10 | 4169 days | 0% |
| Andrew Cruickshank | 10/10 | 4169 days | 0% |
| Jess Rose | 9/10 | 4197 days | 0% |
| Silke | 7/10 | 4210 days | 0% |
| Syed Riyazuddin | 7/10 | 4289 days | 0% |
| Andrew Kermode | 10/10 | 4412 days | 1% |
| Fabian Rodriguez | 10/10 | 4442 days | 1% |
| Patricia Revel | 8/10 | 4504 days | 1% |
| Matt Weston | 7/10 | 4517 days | 1% |
| David Spindler | 7/10 | 4534 days | 1% |
| Daniel Robledo | 7/10 | 4535 days | 1% |
| Maria Camen Santos Lopez | 7/10 | 4535 days | 1% |
| Frank Jensen | 9/10 | 4549 days | 1% |
| Matusala Habtemariam | 9/10 | 4558 days | 1% |
| Joy Lambez | 10/10 | 4559 days | 1% |
| Michael Sheridan | 9/10 | 4574 days | 1% |
| Ariadna & Omer | 7/10 | 4624 days | 1% |
| andrewmh | 9/10 | 4624 days | 1% |
| Alex | 1/10 | 4777 days | 0% |
| Grantygrant | 7/10 | 4868 days | 1% |
| Raelene Vine | 8/10 | 4899 days | 1% |
| doepie277 | 7/10 | 4958 days | 1% |
| Hanneke P | 8/10 | 4958 days | 1% |
| Karin Genyn | 10/10 | 4975 days | 1% |
| Stephanie Levepue | 8/10 | 4993 days | 1% |
| Oliver Kalmbach | 3/10 | 4998 days | 0% |
| Nicholas I Allen | 10/10 | 5019 days | 1% |
| David | 10/10 | 5019 days | 1% |
| Cathyd07 | 10/10 | 5080 days | 1% |
| Tjw | 9/10 | 5142 days | 1% |
| sueadegizmo | 9/10 | 5172 days | 1% |
| Christina Bruellhardt | 10/10 | 5246 days | 1% |
| Andreas Schacke | 5/10 | 5249 days | 1% |
| M Robinson | 10/10 | 5260 days | 1% |
| Volker | 9/10 | 5273 days | 1% |
| Sabine & Stefan | 10/10 | 5277 days | 1% |
| Cindy & Glen Kerunsky | 9/10 | 5280 days | 1% |
| Horst Langstein | 8/10 | 5286 days | 1% |
| jeanolivier3 | 1/10 | 5293 days | 0% |
| CMJ | 9/10 | 5324 days | 1% |
| Ray Coombe | 10/10 | 5367 days | 1% |
| neilqecosse | 9/10 | 5385 days | 1% |
| qofd | 9/10 | 5569 days | 1% |
| Sean Brownell | 9/10 | 5599 days | 1% |
| Prideaux | 8/10 | 5609 days | 1% |
| Bryan & Ineke Beck | 10/10 | 5609 days | 1% |
| Chris Forrest | 9/10 | 5609 days | 1% |
| Hanggi | 10/10 | 5610 days | 1% |
| Ray Banham | 10/10 | 5610 days | 1% |
| Gronewold Harm-Dierchs | 9/10 | 5614 days | 1% |
| Coral Last | 7/10 | 5616 days | 1% |
| T Lipscombe | 9/10 | 5622 days | 1% |
| Tricia Goggin | 9/10 | 5622 days | 1% |
| Mannebach & Siejert | 8/10 | 5627 days | 1% |
| Caroline Sheridan | 10/10 | 5634 days | 1% |
| Mr & Mrs Mackie | 9/10 | 5640 days | 1% |
| Andy | 9/10 | 5645 days | 1% |
| Maite Severins | 8/10 | 5649 days | 1% |
| Derek Archibald | 8/10 | 5651 days | 1% |
| Leslie Aldridge | 7/10 | 5651 days | 1% |
| Ewald Waldner | 9/10 | 5654 days | 1% |
| Augelika Berugard | 7/10 | 5657 days | 1% |
| Versteeg | 9/10 | 5916 days | 1% |
| nuwee | 10/10 | 5964 days | 1% |
| Stephen M | 9/10 | 5976 days | 1% |
| s_butler | 10/10 | 5983 days | 1% |
| Hilary and Chris Ayton | 9/10 | 5983 days | 1% |
| Benedict Fluthman | 8/10 | 5985 days | 1% |
| Ingrid Zell | 9/10 | 5986 days | 1% |
| Westermann | 10/10 | 5986 days | 1% |
| Peter G | 8/10 | 5989 days | 1% |
| Ian Watson | 10/10 | 5996 days | 1% |
| Jackie | 8/10 | 6014 days | 1% |
| Schygulla | 9/10 | 6015 days | 1% |
| Lasse Olesen | 8/10 | 6016 days | 1% |
| Sinjc Grude | 8/10 | 6020 days | 1% |
| Frances Hay | 8/10 | 6022 days | 1% |
| Diane Chapple | 8/10 | 6022 days | 1% |
| Anne Fri | 10/10 | 6022 days | 1% |
| nigelst | 9/10 | 6029 days | 1% |
| Stephanie K | 8/10 | 6036 days | 1% |
| Jennifer Templeton | 8/10 | 6040 days | 1% |
| Susi Schoetzler | 9/10 | 6043 days | 1% |
| sophiep | 9/10 | 6069 days | 1% |
| simonbo | 9/10 | 6069 days | 1% |
| tanh | 9/10 | 6070 days | 1% |
| marijad | 10/10 | 6073 days | 1% |
| alasiac | 10/10 | 6085 days | 1% |
| Eimear Doyle | 8/10 | 6097 days | 1% |
| X Neils | 7/10 | 6107 days | 1% |
| hellami | 9/10 | 6115 days | 1% |
| SandyS | 10/10 | 6207 days | 1% |
| Andrea | 9/10 | 6249 days | 1% |
| SSheil | 9/10 | 6317 days | 1% |
| JohannaB | 9/10 | 6348 days | 1% |
| Dirk | 9/10 | 6372 days | 1% |
| Doll | 9/10 | 6376 days | 1% |
Adjustments
Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.
Sample Size Adjustment
No Adjustment
A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Fox Glacier TOP 10 Holiday Park experience has plenty of reviews and does not meet the criteria for any adjustment.
Recent Reviews Adjustment
-0.21% Adjustment
There may be an adjustment if this experience hasn't received any reviews within the last 123 days. However the Fox Glacier TOP 10 Holiday Park experience does not meet the criteria for any adjustment.
In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.
The Fox Glacier TOP 10 Holiday Park experience has been adjusted for 20 days. Adjustments are according to the following table.
| Days | Adjustment |
|---|---|
| … | … |
| 17 | -0.18% |
| 18 | -0.19% |
| 19 | -0.20% |
| 20 | -0.21% |
| 21 | -0.22% |
| 22 | -0.23% |
| 23 | -0.24% |
| … | … |
Balancing Adjustment
3.10% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled customers are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Final Ranking Score
83%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.