Hi there, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Fox Glacier TOP 10 Holiday Park.
If you have any questions or comments about our ranking score calculation please get in touch at email@example.com. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
148 Valid Reviews
The Fox Glacier TOP 10 Holiday Park experience has a total of 151 reviews. There are 148 valid reviews that are included when calculating the ranking score and 3 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 148 valid reviews:
The raw data average (mean) for all the Fox Glacier TOP 10 Holiday Park valid reviews is 83.78% and is based on 148 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
70 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
Within the 148 valid reviews, the experience has 70 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 70 face-to-face reviews:
The raw data average (mean) for all the Fox Glacier TOP 10 Holiday Park face-to-face reviews is 86.43% and is based on 70 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
|Timothy Davies||10/10||88 days||98.77||99%|
|Daphne H||9/10||513 days||58.3||58%|
|WeiQiang Ng||10/10||636 days||38.39||38%|
|Roth Nicks||1/10||636 days||28.02||28%|
|Michael McMahon||10/10||667 days||34.03||34%|
|wanchai anantikulchai||5/10||667 days||27.56||28%|
|Michael Stützle||9/10||698 days||29.98||30%|
|Shira LA||8/10||726 days||25.25||25%|
|Audrey Wong||10/10||765 days||22.26||22%|
|Paul and Paula||7/10||793 days||17.7||18%|
|Nadene Wheatley||7/10||814 days||15.94||16%|
|Pam Rule||10/10||845 days||14.9||15%|
|Jo Jardine||10/10||894 days||11.4||11%|
|Laureen Trainer||8/10||985 days||6.57||7%|
|Brett King||8/10||1001 days||6.08||6%|
|Belinda Clarke||8/10||1036 days||5.27||5%|
|P Stiller-Johnson||10/10||1039 days||5.5||6%|
|Kenny Werink||1/10||1041 days||3.99||4%|
|Sylvie Meganck||6/10||1062 days||4.29||4%|
|Jesse Kruithoed||9/10||1072 days||5.08||5%|
|Jude Ong||10/10||1182 days||4.83||5%|
|James Richmond||3/10||1196 days||3.7||4%|
|Mike Guest||10/10||1202 days||4.79||5%|
|Amy Yates||9/10||1240 days||4.72||5%|
|Shelley Hancox||9/10||1290 days||4.62||5%|
|Liz Cave||10/10||1295 days||4.61||5%|
|Jessica Stokes||10/10||1296 days||4.61||5%|
|Marene Fu||10/10||1338 days||4.52||5%|
|María del Carmen Escandell||9/10||1359 days||4.48||4%|
|Estelle Daniel||10/10||1430 days||4.34||4%|
|Staffan Johansson||8/10||1439 days||4.11||4%|
|Glinys Weller||8/10||1474 days||4.05||4%|
|Allyson Taylor||7/10||1787 days||3.32||3%|
|Alistair Millward||9/10||1790 days||3.64||4%|
|Nurlaily Abu Bakar||7/10||1793 days||3.31||3%|
|Andrew Cruickshank||10/10||1793 days||3.63||4%|
|Jess Rose||9/10||1821 days||3.58||4%|
|Syed Riyazuddin||7/10||1913 days||3.09||3%|
|Andrew Kermode||10/10||2036 days||3.16||3%|
|Fabian Rodriguez||10/10||2066 days||3.1||3%|
|Patricia Revel||8/10||2129 days||2.83||3%|
|Matt Weston||7/10||2142 days||2.69||3%|
|David Spindler||7/10||2159 days||2.66||3%|
|Daniel Robledo||7/10||2160 days||2.65||3%|
|Maria Camen Santos Lopez||7/10||2160 days||2.65||3%|
|Frank Jensen||9/10||2174 days||2.89||3%|
|Matusala Habtemariam||9/10||2183 days||2.87||3%|
|Joy Lambez||10/10||2184 days||2.87||3%|
|Michael Sheridan||9/10||2199 days||2.84||3%|
|Ariadna & Omer||7/10||2249 days||2.49||2%|
|Raelene Vine||8/10||2524 days||2.09||2%|
|Hanneke P||8/10||2583 days||1.98||2%|
|Karin Genyn||10/10||2600 days||2.05||2%|
|Stephanie Levepue||8/10||2618 days||1.92||2%|
|Oliver Kalmbach||3/10||2623 days||1.55||2%|
|Nicholas I Allen||10/10||2644 days||1.97||2%|
|Christina Bruellhardt||10/10||2871 days||1.52||2%|
|Andreas Schacke||5/10||2874 days||1.23||1%|
|M Robinson||10/10||2885 days||1.5||1%|
|Sabine & Stefan||10/10||2902 days||1.46||1%|
|Cindy & Glen Kerunsky||9/10||2905 days||1.46||1%|
|Horst Langstein||8/10||2911 days||1.37||1%|
|Ray Coombe||10/10||2992 days||1.29||1%|
|Sean Brownell||9/10||3224 days||0.83||1%|
|Bryan & Ineke Beck||10/10||3234 days||0.81||1%|
|Chris Forrest||9/10||3234 days||0.81||1%|
|Ray Banham||10/10||3235 days||0.81||1%|
|Gronewold Harm-Dierchs||9/10||3239 days||0.8||1%|
|Coral Last||7/10||3241 days||0.73||1%|
|T Lipscombe||9/10||3247 days||0.79||1%|
|Tricia Goggin||9/10||3247 days||0.79||1%|
|Mannebach & Siejert||8/10||3252 days||0.74||1%|
|Caroline Sheridan||10/10||3259 days||0.77||1%|
|Mr & Mrs Mackie||9/10||3265 days||0.75||1%|
|Maite Severins||8/10||3274 days||0.7||1%|
|Derek Archibald||8/10||3276 days||0.7||1%|
|Leslie Aldridge||7/10||3276 days||0.67||1%|
|Ewald Waldner||9/10||3279 days||0.73||1%|
|Augelika Berugard||7/10||3282 days||0.66||1%|
|Stephen M||9/10||3601 days||0.1||0%|
|Hilary and Chris Ayton||9/10||3608 days||0.08||0%|
|Benedict Fluthman||8/10||3610 days||0.07||0%|
|Ingrid Zell||9/10||3611 days||0.08||0%|
|Peter G||8/10||3614 days||0.07||0%|
|Ian Watson||10/10||3621 days||0.06||0%|
|Lasse Olesen||8/10||3641 days||0.02||0%|
|Sinjc Grude||8/10||3645 days||0.01||0%|
|Frances Hay||8/10||3647 days||0.01||0%|
|Diane Chapple||8/10||3647 days||0.01||0%|
|Anne Fri||10/10||3647 days||0.01||0%|
|Stephanie K||8/10||3661 days||0.0||0%|
|Jennifer Templeton||8/10||3665 days||0.0||0%|
|Susi Schoetzler||9/10||3668 days||0.0||0%|
|Eimear Doyle||8/10||3722 days||0.0||0%|
|X Neils||7/10||3732 days||0.0||0%|
Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.
A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Fox Glacier TOP 10 Holiday Park experience has plenty of reviews and does not meet the criteria for any adjustment.
There may be an adjustment if an experience hasn't received any reviews within the last 60 days. However the Fox Glacier TOP 10 Holiday Park experience does not meet the criteria for any adjustment.
In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 199 days.
The Fox Glacier TOP 10 Holiday Park experience has been adjusted for 11 days. Adjustments are according to the following table.
The final ranking score once adjustments and rounding has been applied. This value is cached and recalculated each day. Therefore it may not be precisely accurate based on the other values presented.
If you have any questions or comments about our ranking score calculation please get in touch at firstname.lastname@example.org.