Hi there, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Fox Glacier TOP 10 Holiday Park.
If you have any questions or comments about our ranking score calculation please get in touch at firstname.lastname@example.org. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
153 Valid Reviews
The Fox Glacier TOP 10 Holiday Park experience has a total of 156 reviews. There are 153 valid reviews that are included when calculating the ranking score and 3 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 153 valid reviews:
The raw data average (mean) for all the Fox Glacier TOP 10 Holiday Park valid reviews is 84.05% and is based on 153 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
70 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
Within the 153 valid reviews, the experience has 70 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 70 face-to-face reviews:
The raw data average (mean) for all the Fox Glacier TOP 10 Holiday Park face-to-face reviews is 86.43% and is based on 70 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
|Tash and Liam||10/10||7 days||100%|
|Anna Swain||9/10||280 days||88%|
|Timothy Davies||10/10||493 days||61%|
|Daphne H||9/10||919 days||10%|
|WeiQiang Ng||10/10||1042 days||5%|
|Roth Nicks||1/10||1042 days||4%|
|Michael McMahon||10/10||1072 days||5%|
|wanchai anantikulchai||5/10||1072 days||4%|
|Michael Stützle||9/10||1103 days||5%|
|Shira LA||8/10||1131 days||5%|
|Audrey Wong||10/10||1170 days||5%|
|Paul and Paula||7/10||1198 days||4%|
|Nadene Wheatley||7/10||1219 days||4%|
|Pam Rule||10/10||1250 days||5%|
|Jo Jardine||10/10||1300 days||5%|
|Laureen Trainer||8/10||1391 days||4%|
|Brett King||8/10||1407 days||4%|
|Belinda Clarke||8/10||1441 days||4%|
|P Stiller-Johnson||10/10||1444 days||4%|
|Kenny Werink||1/10||1446 days||3%|
|Sylvie Meganck||6/10||1467 days||4%|
|Jesse Kruithoed||9/10||1477 days||4%|
|Jude Ong||10/10||1588 days||4%|
|James Richmond||3/10||1601 days||3%|
|Mike Guest||10/10||1607 days||4%|
|Amy Yates||9/10||1646 days||4%|
|Shelley Hancox||9/10||1696 days||4%|
|Liz Cave||10/10||1701 days||4%|
|Jessica Stokes||10/10||1702 days||4%|
|Marene Fu||10/10||1744 days||4%|
|María del Carmen Escandell||9/10||1765 days||4%|
|Estelle Daniel||10/10||1835 days||4%|
|Staffan Johansson||8/10||1844 days||3%|
|Glinys Weller||8/10||1879 days||3%|
|Allyson Taylor||7/10||2192 days||3%|
|Alistair Millward||9/10||2195 days||3%|
|Nurlaily Abu Bakar||7/10||2199 days||3%|
|Andrew Cruickshank||10/10||2199 days||3%|
|Jess Rose||9/10||2227 days||3%|
|Syed Riyazuddin||7/10||2319 days||2%|
|Andrew Kermode||10/10||2442 days||2%|
|Fabian Rodriguez||10/10||2472 days||2%|
|Patricia Revel||8/10||2534 days||2%|
|Matt Weston||7/10||2547 days||2%|
|David Spindler||7/10||2564 days||2%|
|Daniel Robledo||7/10||2565 days||2%|
|Maria Camen Santos Lopez||7/10||2565 days||2%|
|Frank Jensen||9/10||2579 days||2%|
|Matusala Habtemariam||9/10||2588 days||2%|
|Joy Lambez||10/10||2589 days||2%|
|Michael Sheridan||9/10||2604 days||2%|
|Ariadna & Omer||7/10||2654 days||2%|
|Raelene Vine||8/10||2929 days||1%|
|Hanneke P||8/10||2988 days||1%|
|Karin Genyn||10/10||3005 days||1%|
|Stephanie Levepue||8/10||3023 days||1%|
|Oliver Kalmbach||3/10||3028 days||1%|
|Nicholas I Allen||10/10||3049 days||1%|
|Christina Bruellhardt||10/10||3276 days||1%|
|Andreas Schacke||5/10||3279 days||1%|
|M Robinson||10/10||3290 days||1%|
|Sabine & Stefan||10/10||3307 days||1%|
|Cindy & Glen Kerunsky||9/10||3310 days||1%|
|Horst Langstein||8/10||3316 days||1%|
|Ray Coombe||10/10||3397 days||0%|
|Sean Brownell||9/10||3629 days||0%|
|Bryan & Ineke Beck||10/10||3639 days||0%|
|Chris Forrest||9/10||3639 days||0%|
|Ray Banham||10/10||3640 days||0%|
|Gronewold Harm-Dierchs||9/10||3644 days||0%|
|Coral Last||7/10||3646 days||0%|
|T Lipscombe||9/10||3652 days||1%|
|Tricia Goggin||9/10||3652 days||1%|
|Mannebach & Siejert||8/10||3657 days||1%|
|Caroline Sheridan||10/10||3664 days||1%|
|Mr & Mrs Mackie||9/10||3670 days||1%|
|Maite Severins||8/10||3679 days||1%|
|Derek Archibald||8/10||3681 days||1%|
|Leslie Aldridge||7/10||3681 days||1%|
|Ewald Waldner||9/10||3684 days||1%|
|Augelika Berugard||7/10||3687 days||1%|
|Stephen M||9/10||4006 days||1%|
|Hilary and Chris Ayton||9/10||4013 days||1%|
|Benedict Fluthman||8/10||4015 days||1%|
|Ingrid Zell||9/10||4016 days||1%|
|Peter G||8/10||4019 days||1%|
|Ian Watson||10/10||4026 days||1%|
|Lasse Olesen||8/10||4046 days||1%|
|Sinjc Grude||8/10||4050 days||1%|
|Frances Hay||8/10||4052 days||1%|
|Diane Chapple||8/10||4052 days||1%|
|Anne Fri||10/10||4052 days||1%|
|Stephanie K||8/10||4066 days||1%|
|Jennifer Templeton||8/10||4070 days||1%|
|Susi Schoetzler||9/10||4073 days||1%|
|Eimear Doyle||8/10||4127 days||1%|
|X Neils||7/10||4137 days||1%|
Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.
A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Fox Glacier TOP 10 Holiday Park experience has plenty of reviews and does not meet the criteria for any adjustment.
There may be an adjustment if this experience hasn't received any reviews within the last 56 days. However the Fox Glacier TOP 10 Holiday Park experience does not meet the criteria for any adjustment.
In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.
The Fox Glacier TOP 10 Holiday Park experience has been adjusted for 2 days. Adjustments are according to the following table.
The final ranking score once adjustments and rounding has been applied. This value is cached and recalculated each day. Therefore it may not be precisely accurate based on the other values presented.
If you have any questions or comments about our ranking score calculation please get in touch at email@example.com.