Hi there, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Fox Glacier TOP 10 Holiday Park.
If you have any questions or comments about our ranking score calculation please get in touch at firstname.lastname@example.org. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
150 Valid Reviews
The Fox Glacier TOP 10 Holiday Park experience has a total of 153 reviews. There are 150 valid reviews that are included when calculating the ranking score and 3 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 150 valid reviews:
The raw data average (mean) for all the Fox Glacier TOP 10 Holiday Park valid reviews is 83.87% and is based on 150 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
70 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
Within the 150 valid reviews, the experience has 70 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 70 face-to-face reviews:
The raw data average (mean) for all the Fox Glacier TOP 10 Holiday Park face-to-face reviews is 86.43% and is based on 70 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
|Timothy Davies||10/10||217 days||92.54||94%|
|Daphne H||9/10||643 days||37.37||38%|
|WeiQiang Ng||10/10||766 days||22.15||22%|
|Roth Nicks||1/10||766 days||16.17||16%|
|Michael McMahon||10/10||796 days||19.17||19%|
|wanchai anantikulchai||5/10||796 days||15.53||16%|
|Michael Stützle||9/10||827 days||16.38||17%|
|Shira LA||8/10||855 days||13.42||14%|
|Audrey Wong||10/10||894 days||11.4||12%|
|Paul and Paula||7/10||922 days||8.87||9%|
|Nadene Wheatley||7/10||943 days||7.88||8%|
|Pam Rule||10/10||974 days||7.32||7%|
|Jo Jardine||10/10||1024 days||5.8||6%|
|Laureen Trainer||8/10||1115 days||4.71||5%|
|Brett King||8/10||1130 days||4.68||5%|
|Belinda Clarke||8/10||1165 days||4.62||5%|
|P Stiller-Johnson||10/10||1168 days||4.86||5%|
|Kenny Werink||1/10||1170 days||3.54||4%|
|Sylvie Meganck||6/10||1191 days||3.99||4%|
|Jesse Kruithoed||9/10||1201 days||4.79||5%|
|Jude Ong||10/10||1311 days||4.58||5%|
|James Richmond||3/10||1325 days||3.5||4%|
|Mike Guest||10/10||1331 days||4.54||5%|
|Amy Yates||9/10||1370 days||4.46||5%|
|Shelley Hancox||9/10||1420 days||4.36||4%|
|Liz Cave||10/10||1425 days||4.35||4%|
|Jessica Stokes||10/10||1426 days||4.35||4%|
|Marene Fu||10/10||1468 days||4.27||4%|
|María del Carmen Escandell||9/10||1489 days||4.23||4%|
|Estelle Daniel||10/10||1559 days||4.09||4%|
|Staffan Johansson||8/10||1568 days||3.87||4%|
|Glinys Weller||8/10||1603 days||3.81||4%|
|Allyson Taylor||7/10||1916 days||3.09||3%|
|Alistair Millward||9/10||1919 days||3.39||3%|
|Nurlaily Abu Bakar||7/10||1922 days||3.08||3%|
|Andrew Cruickshank||10/10||1922 days||3.38||3%|
|Jess Rose||9/10||1950 days||3.33||3%|
|Syed Riyazuddin||7/10||2042 days||2.86||3%|
|Andrew Kermode||10/10||2166 days||2.9||3%|
|Fabian Rodriguez||10/10||2196 days||2.85||3%|
|Patricia Revel||8/10||2258 days||2.59||3%|
|Matt Weston||7/10||2271 days||2.46||2%|
|David Spindler||7/10||2288 days||2.43||2%|
|Daniel Robledo||7/10||2289 days||2.42||2%|
|Maria Camen Santos Lopez||7/10||2289 days||2.42||2%|
|Frank Jensen||9/10||2303 days||2.64||3%|
|Matusala Habtemariam||9/10||2312 days||2.62||3%|
|Joy Lambez||10/10||2313 days||2.62||3%|
|Michael Sheridan||9/10||2328 days||2.59||3%|
|Ariadna & Omer||7/10||2378 days||2.27||2%|
|Raelene Vine||8/10||2653 days||1.85||2%|
|Hanneke P||8/10||2712 days||1.74||2%|
|Karin Genyn||10/10||2729 days||1.8||2%|
|Stephanie Levepue||8/10||2747 days||1.68||2%|
|Oliver Kalmbach||3/10||2752 days||1.35||1%|
|Nicholas I Allen||10/10||2773 days||1.72||2%|
|Christina Bruellhardt||10/10||3000 days||1.27||1%|
|Andreas Schacke||5/10||3003 days||1.03||1%|
|M Robinson||10/10||3014 days||1.24||1%|
|Sabine & Stefan||10/10||3031 days||1.21||1%|
|Cindy & Glen Kerunsky||9/10||3034 days||1.21||1%|
|Horst Langstein||8/10||3040 days||1.13||1%|
|Ray Coombe||10/10||3121 days||1.04||1%|
|Sean Brownell||9/10||3353 days||0.58||1%|
|Bryan & Ineke Beck||10/10||3363 days||0.56||1%|
|Chris Forrest||9/10||3363 days||0.56||1%|
|Ray Banham||10/10||3364 days||0.56||1%|
|Gronewold Harm-Dierchs||9/10||3368 days||0.55||1%|
|Coral Last||7/10||3370 days||0.5||1%|
|T Lipscombe||9/10||3376 days||0.54||1%|
|Tricia Goggin||9/10||3376 days||0.54||1%|
|Mannebach & Siejert||8/10||3381 days||0.5||1%|
|Caroline Sheridan||10/10||3388 days||0.51||1%|
|Mr & Mrs Mackie||9/10||3394 days||0.5||1%|
|Maite Severins||8/10||3403 days||0.46||0%|
|Derek Archibald||8/10||3405 days||0.46||0%|
|Leslie Aldridge||7/10||3405 days||0.44||0%|
|Ewald Waldner||9/10||3408 days||0.47||0%|
|Augelika Berugard||7/10||3411 days||0.43||0%|
|Stephen M||9/10||3730 days||0.0||0%|
|Hilary and Chris Ayton||9/10||3737 days||0.0||0%|
|Benedict Fluthman||8/10||3739 days||0.0||0%|
|Ingrid Zell||9/10||3740 days||0.0||0%|
|Peter G||8/10||3743 days||0.0||0%|
|Ian Watson||10/10||3750 days||0.0||0%|
|Lasse Olesen||8/10||3770 days||0.0||0%|
|Sinjc Grude||8/10||3774 days||0.0||0%|
|Frances Hay||8/10||3776 days||0.0||0%|
|Diane Chapple||8/10||3776 days||0.0||0%|
|Anne Fri||10/10||3776 days||0.0||0%|
|Stephanie K||8/10||3790 days||0.0||0%|
|Jennifer Templeton||8/10||3794 days||0.0||0%|
|Susi Schoetzler||9/10||3797 days||0.0||0%|
|Eimear Doyle||8/10||3851 days||0.0||0%|
|X Neils||7/10||3861 days||0.0||0%|
Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.
A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Fox Glacier TOP 10 Holiday Park experience has plenty of reviews and does not meet the criteria for any adjustment.
There may be an adjustment if this experience hasn't received any reviews within the last 110 days. However the Fox Glacier TOP 10 Holiday Park experience does not meet the criteria for any adjustment.
In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.
The Fox Glacier TOP 10 Holiday Park experience has been adjusted for 72 days. Adjustments are according to the following table.
The final ranking score once adjustments and rounding has been applied. This value is cached and recalculated each day. Therefore it may not be precisely accurate based on the other values presented.
If you have any questions or comments about our ranking score calculation please get in touch at email@example.com.