Kia ora, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Fox Glacier TOP 10 Holiday Park.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Fox Glacier TOP 10 Holiday Park
Valid Reviews
169 Valid Reviews
The Fox Glacier TOP 10 Holiday Park experience has a total of 171 reviews. There are 169 valid reviews that are included when calculating the ranking score and 2 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 169 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 50 |
|
30% |
| 9/10 | 53 |
|
31% |
| 8/10 | 29 |
|
17% |
| 7/10 | 20 |
|
12% |
| 6/10 | 3 |
|
2% |
| 5/10 | 3 |
|
2% |
| 4/10 | 2 |
|
1% |
| 3/10 | 5 |
|
3% |
| 2/10 | 0 |
|
0% |
| 1/10 | 4 |
|
2% |
83.37% Average
The raw data average (mean) for all the Fox Glacier TOP 10 Holiday Park valid reviews is 83.37% and is based on 169 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
70 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 169 valid reviews, the experience has 70 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 70 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 16 |
|
23% |
| 9/10 | 28 |
|
40% |
| 8/10 | 17 |
|
24% |
| 7/10 | 7 |
|
10% |
| 6/10 | 0 |
|
0% |
| 5/10 | 1 |
|
1% |
| 4/10 | 0 |
|
0% |
| 3/10 | 1 |
|
1% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
86.43% Average
The raw data average (mean) for all the Fox Glacier TOP 10 Holiday Park face-to-face reviews is 86.43% and is based on 70 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
79.89%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Aubery | 10/10 | 50 days | 100% |
| Emily | 9/10 | 172 days | 97% |
| Clement | 8/10 | 231 days | 95% |
| cirefice bernard | 4/10 | 262 days | 63% |
| Charlotte | 3/10 | 596 days | 43% |
| GeorgeX | 8/10 | 627 days | 76% |
| Emma | 10/10 | 871 days | 57% |
| June Cormack | 7/10 | 1023 days | 39% |
| Silene.arvinberod@gmail.com | 3/10 | 1023 days | 23% |
| Anthony V | 9/10 | 1268 days | 22% |
| Or | 10/10 | 1296 days | 21% |
| Esther Lijesen | 5/10 | 1296 days | 16% |
| V L Nelson | 9/10 | 1327 days | 19% |
| RR | 8/10 | 1358 days | 17% |
| AMR | 10/10 | 1692 days | 6% |
| Tash and Liam | 10/10 | 1998 days | 5% |
| Marn | 10/10 | 1998 days | 5% |
| Ying | 9/10 | 2118 days | 4% |
| Anna Swain | 9/10 | 2271 days | 4% |
| Justin | 9/10 | 2363 days | 4% |
| Ju | 9/10 | 2392 days | 4% |
| Pateke | 10/10 | 2423 days | 4% |
| Timothy Davies | 10/10 | 2484 days | 4% |
| Hclare | 10/10 | 2515 days | 4% |
| ScoutnIndi | 10/10 | 2637 days | 3% |
| Kate | 9/10 | 2668 days | 3% |
| Chelle | 10/10 | 2757 days | 3% |
| Dlg | 3/10 | 2788 days | 2% |
| Raphaele | 7/10 | 2819 days | 3% |
| Sunny | 9/10 | 2849 days | 3% |
| CJC | 10/10 | 2849 days | 3% |
| Angela | 9/10 | 2880 days | 3% |
| Daphne H | 9/10 | 2910 days | 3% |
| Pete | 10/10 | 2910 days | 3% |
| Mr&MrsGnu | 10/10 | 3033 days | 3% |
| WeiQiang Ng | 10/10 | 3033 days | 3% |
| Roth Nicks | 1/10 | 3033 days | 1% |
| BM | 6/10 | 3063 days | 2% |
| Michael McMahon | 10/10 | 3063 days | 2% |
| Graeme | 4/10 | 3063 days | 2% |
| wanchai anantikulchai | 5/10 | 3063 days | 2% |
| Will | 7/10 | 3094 days | 2% |
| Michael Stützle | 9/10 | 3094 days | 2% |
| Shira LA | 8/10 | 3122 days | 2% |
| Eversons | 6/10 | 3153 days | 2% |
| Audrey Wong | 10/10 | 3161 days | 2% |
| Katrina | 8/10 | 3184 days | 2% |
| Paul and Paula | 7/10 | 3189 days | 2% |
| Nadene Wheatley | 7/10 | 3210 days | 2% |
| Pam Rule | 10/10 | 3241 days | 2% |
| Jo Jardine | 10/10 | 3291 days | 2% |
| Laureen Trainer | 8/10 | 3382 days | 2% |
| Brett King | 8/10 | 3398 days | 2% |
| Belinda Clarke | 8/10 | 3432 days | 2% |
| P Stiller-Johnson | 10/10 | 3435 days | 2% |
| Kenny Werink | 1/10 | 3437 days | 1% |
| Sylvie Meganck | 6/10 | 3458 days | 1% |
| Jesse Kruithoed | 9/10 | 3468 days | 2% |
| Jude Ong | 10/10 | 3579 days | 1% |
| James Richmond | 3/10 | 3592 days | 1% |
| Mike Guest | 10/10 | 3598 days | 1% |
| Amy Yates | 9/10 | 3637 days | 1% |
| Shelley Hancox | 9/10 | 3687 days | 1% |
| Liz Cave | 10/10 | 3692 days | 1% |
| Jessica Stokes | 10/10 | 3693 days | 1% |
| Marene Fu | 10/10 | 3735 days | 1% |
| María del Carmen Escandell | 9/10 | 3756 days | 1% |
| Estelle Daniel | 10/10 | 3826 days | 1% |
| Staffan Johansson | 8/10 | 3835 days | 1% |
| Glinys Weller | 8/10 | 3870 days | 1% |
| Allyson Taylor | 7/10 | 4183 days | 0% |
| Alistair Millward | 9/10 | 4186 days | 0% |
| Nurlaily Abu Bakar | 7/10 | 4190 days | 0% |
| Andrew Cruickshank | 10/10 | 4190 days | 0% |
| Jess Rose | 9/10 | 4218 days | 0% |
| Silke | 7/10 | 4231 days | 0% |
| Syed Riyazuddin | 7/10 | 4310 days | 0% |
| Andrew Kermode | 10/10 | 4433 days | 1% |
| Fabian Rodriguez | 10/10 | 4463 days | 1% |
| Patricia Revel | 8/10 | 4525 days | 1% |
| Matt Weston | 7/10 | 4538 days | 1% |
| David Spindler | 7/10 | 4555 days | 1% |
| Daniel Robledo | 7/10 | 4556 days | 1% |
| Maria Camen Santos Lopez | 7/10 | 4556 days | 1% |
| Frank Jensen | 9/10 | 4570 days | 1% |
| Matusala Habtemariam | 9/10 | 4579 days | 1% |
| Joy Lambez | 10/10 | 4580 days | 1% |
| Michael Sheridan | 9/10 | 4595 days | 1% |
| Ariadna & Omer | 7/10 | 4645 days | 1% |
| andrewmh | 9/10 | 4645 days | 1% |
| Alex | 1/10 | 4798 days | 0% |
| Grantygrant | 7/10 | 4889 days | 1% |
| Raelene Vine | 8/10 | 4920 days | 1% |
| doepie277 | 7/10 | 4979 days | 1% |
| Hanneke P | 8/10 | 4979 days | 1% |
| Karin Genyn | 10/10 | 4996 days | 1% |
| Stephanie Levepue | 8/10 | 5014 days | 1% |
| Oliver Kalmbach | 3/10 | 5019 days | 0% |
| Nicholas I Allen | 10/10 | 5040 days | 1% |
| David | 10/10 | 5040 days | 1% |
| Cathyd07 | 10/10 | 5101 days | 1% |
| Tjw | 9/10 | 5163 days | 1% |
| sueadegizmo | 9/10 | 5193 days | 1% |
| Christina Bruellhardt | 10/10 | 5267 days | 1% |
| Andreas Schacke | 5/10 | 5270 days | 1% |
| M Robinson | 10/10 | 5281 days | 1% |
| Volker | 9/10 | 5294 days | 1% |
| Sabine & Stefan | 10/10 | 5298 days | 1% |
| Cindy & Glen Kerunsky | 9/10 | 5301 days | 1% |
| Horst Langstein | 8/10 | 5307 days | 1% |
| jeanolivier3 | 1/10 | 5314 days | 0% |
| CMJ | 9/10 | 5345 days | 1% |
| Ray Coombe | 10/10 | 5388 days | 1% |
| neilqecosse | 9/10 | 5406 days | 1% |
| qofd | 9/10 | 5590 days | 1% |
| Sean Brownell | 9/10 | 5620 days | 1% |
| Prideaux | 8/10 | 5630 days | 1% |
| Bryan & Ineke Beck | 10/10 | 5630 days | 1% |
| Chris Forrest | 9/10 | 5630 days | 1% |
| Hanggi | 10/10 | 5631 days | 1% |
| Ray Banham | 10/10 | 5631 days | 1% |
| Gronewold Harm-Dierchs | 9/10 | 5635 days | 1% |
| Coral Last | 7/10 | 5637 days | 1% |
| T Lipscombe | 9/10 | 5643 days | 1% |
| Tricia Goggin | 9/10 | 5643 days | 1% |
| Mannebach & Siejert | 8/10 | 5648 days | 1% |
| Caroline Sheridan | 10/10 | 5655 days | 1% |
| Mr & Mrs Mackie | 9/10 | 5661 days | 1% |
| Andy | 9/10 | 5666 days | 1% |
| Maite Severins | 8/10 | 5670 days | 1% |
| Derek Archibald | 8/10 | 5672 days | 1% |
| Leslie Aldridge | 7/10 | 5672 days | 1% |
| Ewald Waldner | 9/10 | 5675 days | 1% |
| Augelika Berugard | 7/10 | 5678 days | 1% |
| Versteeg | 9/10 | 5937 days | 1% |
| nuwee | 10/10 | 5985 days | 1% |
| Stephen M | 9/10 | 5997 days | 1% |
| s_butler | 10/10 | 6004 days | 1% |
| Hilary and Chris Ayton | 9/10 | 6004 days | 1% |
| Benedict Fluthman | 8/10 | 6006 days | 1% |
| Ingrid Zell | 9/10 | 6007 days | 1% |
| Westermann | 10/10 | 6007 days | 1% |
| Peter G | 8/10 | 6010 days | 1% |
| Ian Watson | 10/10 | 6017 days | 1% |
| Jackie | 8/10 | 6035 days | 1% |
| Schygulla | 9/10 | 6036 days | 1% |
| Lasse Olesen | 8/10 | 6037 days | 1% |
| Sinjc Grude | 8/10 | 6041 days | 1% |
| Frances Hay | 8/10 | 6043 days | 1% |
| Diane Chapple | 8/10 | 6043 days | 1% |
| Anne Fri | 10/10 | 6043 days | 1% |
| nigelst | 9/10 | 6050 days | 1% |
| Stephanie K | 8/10 | 6057 days | 1% |
| Jennifer Templeton | 8/10 | 6061 days | 1% |
| Susi Schoetzler | 9/10 | 6064 days | 1% |
| sophiep | 9/10 | 6090 days | 1% |
| simonbo | 9/10 | 6090 days | 1% |
| tanh | 9/10 | 6091 days | 1% |
| marijad | 10/10 | 6094 days | 1% |
| alasiac | 10/10 | 6106 days | 1% |
| Eimear Doyle | 8/10 | 6118 days | 1% |
| X Neils | 7/10 | 6128 days | 1% |
| hellami | 9/10 | 6136 days | 1% |
| SandyS | 10/10 | 6228 days | 1% |
| Andrea | 9/10 | 6270 days | 1% |
| SSheil | 9/10 | 6338 days | 1% |
| JohannaB | 9/10 | 6369 days | 1% |
| Dirk | 9/10 | 6393 days | 1% |
| Doll | 9/10 | 6397 days | 1% |
Adjustments
Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.
Sample Size Adjustment
No Adjustment
A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Fox Glacier TOP 10 Holiday Park experience has plenty of reviews and does not meet the criteria for any adjustment.
Recent Reviews Adjustment
-0.49% Adjustment
There may be an adjustment if this experience hasn't received any reviews within the last 109 days. However the Fox Glacier TOP 10 Holiday Park experience does not meet the criteria for any adjustment.
In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.
The Fox Glacier TOP 10 Holiday Park experience has been adjusted for 41 days. Adjustments are according to the following table.
| Days | Adjustment |
|---|---|
| … | … |
| 38 | -0.45% |
| 39 | -0.46% |
| 40 | -0.48% |
| 41 | -0.49% |
| 42 | -0.50% |
| 43 | -0.51% |
| 44 | -0.52% |
| … | … |
Balancing Adjustment
3.17% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled customers are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Final Ranking Score
83%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.