Kia ora, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Fox Glacier TOP 10 Holiday Park.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Fox Glacier TOP 10 Holiday Park
Valid Reviews
168 Valid Reviews
The Fox Glacier TOP 10 Holiday Park experience has a total of 170 reviews. There are 168 valid reviews that are included when calculating the ranking score and 2 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 168 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 49 |
|
29% |
| 9/10 | 53 |
|
32% |
| 8/10 | 29 |
|
17% |
| 7/10 | 20 |
|
12% |
| 6/10 | 3 |
|
2% |
| 5/10 | 3 |
|
2% |
| 4/10 | 2 |
|
1% |
| 3/10 | 5 |
|
3% |
| 2/10 | 0 |
|
0% |
| 1/10 | 4 |
|
2% |
83.27% Average
The raw data average (mean) for all the Fox Glacier TOP 10 Holiday Park valid reviews is 83.27% and is based on 168 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
70 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 168 valid reviews, the experience has 70 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 70 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 16 |
|
23% |
| 9/10 | 28 |
|
40% |
| 8/10 | 17 |
|
24% |
| 7/10 | 7 |
|
10% |
| 6/10 | 0 |
|
0% |
| 5/10 | 1 |
|
1% |
| 4/10 | 0 |
|
0% |
| 3/10 | 1 |
|
1% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
86.43% Average
The raw data average (mean) for all the Fox Glacier TOP 10 Holiday Park face-to-face reviews is 86.43% and is based on 70 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
77.44%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Emily | 9/10 | 52 days | 100% |
| Clement | 8/10 | 111 days | 98% |
| cirefice bernard | 4/10 | 142 days | 65% |
| Charlotte | 3/10 | 476 days | 48% |
| GeorgeX | 8/10 | 507 days | 85% |
| Emma | 10/10 | 751 days | 69% |
| June Cormack | 7/10 | 903 days | 50% |
| Silene.arvinberod@gmail.com | 3/10 | 903 days | 29% |
| Anthony V | 9/10 | 1148 days | 31% |
| Or | 10/10 | 1176 days | 29% |
| Esther Lijesen | 5/10 | 1176 days | 22% |
| V L Nelson | 9/10 | 1207 days | 27% |
| RR | 8/10 | 1238 days | 24% |
| AMR | 10/10 | 1572 days | 9% |
| Tash and Liam | 10/10 | 1878 days | 5% |
| Marn | 10/10 | 1878 days | 5% |
| Ying | 9/10 | 1998 days | 5% |
| Anna Swain | 9/10 | 2150 days | 4% |
| Justin | 9/10 | 2243 days | 4% |
| Ju | 9/10 | 2272 days | 4% |
| Pateke | 10/10 | 2303 days | 4% |
| Timothy Davies | 10/10 | 2364 days | 4% |
| Hclare | 10/10 | 2395 days | 4% |
| ScoutnIndi | 10/10 | 2516 days | 4% |
| Kate | 9/10 | 2547 days | 4% |
| Chelle | 10/10 | 2637 days | 3% |
| Dlg | 3/10 | 2668 days | 2% |
| Raphaele | 7/10 | 2699 days | 3% |
| Sunny | 9/10 | 2729 days | 3% |
| CJC | 10/10 | 2729 days | 3% |
| Angela | 9/10 | 2760 days | 3% |
| Daphne H | 9/10 | 2789 days | 3% |
| Pete | 10/10 | 2789 days | 3% |
| Mr&MrsGnu | 10/10 | 2912 days | 3% |
| WeiQiang Ng | 10/10 | 2912 days | 3% |
| Roth Nicks | 1/10 | 2912 days | 1% |
| BM | 6/10 | 2943 days | 2% |
| Michael McMahon | 10/10 | 2943 days | 3% |
| Graeme | 4/10 | 2943 days | 2% |
| wanchai anantikulchai | 5/10 | 2943 days | 2% |
| Will | 7/10 | 2974 days | 3% |
| Michael Stützle | 9/10 | 2974 days | 3% |
| Shira LA | 8/10 | 3002 days | 3% |
| Eversons | 6/10 | 3033 days | 2% |
| Audrey Wong | 10/10 | 3041 days | 3% |
| Katrina | 8/10 | 3063 days | 2% |
| Paul and Paula | 7/10 | 3069 days | 2% |
| Nadene Wheatley | 7/10 | 3090 days | 2% |
| Pam Rule | 10/10 | 3121 days | 2% |
| Jo Jardine | 10/10 | 3170 days | 2% |
| Laureen Trainer | 8/10 | 3261 days | 2% |
| Brett King | 8/10 | 3277 days | 2% |
| Belinda Clarke | 8/10 | 3312 days | 2% |
| P Stiller-Johnson | 10/10 | 3315 days | 2% |
| Kenny Werink | 1/10 | 3317 days | 1% |
| Sylvie Meganck | 6/10 | 3338 days | 2% |
| Jesse Kruithoed | 9/10 | 3348 days | 2% |
| Jude Ong | 10/10 | 3458 days | 2% |
| James Richmond | 3/10 | 3472 days | 1% |
| Mike Guest | 10/10 | 3478 days | 2% |
| Amy Yates | 9/10 | 3516 days | 2% |
| Shelley Hancox | 9/10 | 3566 days | 2% |
| Liz Cave | 10/10 | 3571 days | 2% |
| Jessica Stokes | 10/10 | 3572 days | 2% |
| Marene Fu | 10/10 | 3614 days | 1% |
| María del Carmen Escandell | 9/10 | 3635 days | 1% |
| Estelle Daniel | 10/10 | 3706 days | 1% |
| Staffan Johansson | 8/10 | 3715 days | 1% |
| Glinys Weller | 8/10 | 3750 days | 1% |
| Allyson Taylor | 7/10 | 4063 days | 1% |
| Alistair Millward | 9/10 | 4066 days | 1% |
| Nurlaily Abu Bakar | 7/10 | 4069 days | 0% |
| Andrew Cruickshank | 10/10 | 4069 days | 1% |
| Jess Rose | 9/10 | 4097 days | 0% |
| Silke | 7/10 | 4111 days | 0% |
| Syed Riyazuddin | 7/10 | 4189 days | 0% |
| Andrew Kermode | 10/10 | 4312 days | 0% |
| Fabian Rodriguez | 10/10 | 4342 days | 0% |
| Patricia Revel | 8/10 | 4405 days | 1% |
| Matt Weston | 7/10 | 4418 days | 1% |
| David Spindler | 7/10 | 4435 days | 1% |
| Daniel Robledo | 7/10 | 4436 days | 1% |
| Maria Camen Santos Lopez | 7/10 | 4436 days | 1% |
| Frank Jensen | 9/10 | 4450 days | 1% |
| Matusala Habtemariam | 9/10 | 4459 days | 1% |
| Joy Lambez | 10/10 | 4460 days | 1% |
| Michael Sheridan | 9/10 | 4475 days | 1% |
| Ariadna & Omer | 7/10 | 4525 days | 1% |
| andrewmh | 9/10 | 4525 days | 1% |
| Alex | 1/10 | 4677 days | 0% |
| Grantygrant | 7/10 | 4769 days | 1% |
| Raelene Vine | 8/10 | 4800 days | 1% |
| doepie277 | 7/10 | 4859 days | 1% |
| Hanneke P | 8/10 | 4859 days | 1% |
| Karin Genyn | 10/10 | 4876 days | 1% |
| Stephanie Levepue | 8/10 | 4894 days | 1% |
| Oliver Kalmbach | 3/10 | 4899 days | 0% |
| Nicholas I Allen | 10/10 | 4920 days | 1% |
| David | 10/10 | 4920 days | 1% |
| Cathyd07 | 10/10 | 4980 days | 1% |
| Tjw | 9/10 | 5042 days | 1% |
| sueadegizmo | 9/10 | 5072 days | 1% |
| Christina Bruellhardt | 10/10 | 5147 days | 1% |
| Andreas Schacke | 5/10 | 5150 days | 1% |
| M Robinson | 10/10 | 5161 days | 1% |
| Volker | 9/10 | 5174 days | 1% |
| Sabine & Stefan | 10/10 | 5178 days | 1% |
| Cindy & Glen Kerunsky | 9/10 | 5181 days | 1% |
| Horst Langstein | 8/10 | 5187 days | 1% |
| jeanolivier3 | 1/10 | 5194 days | 0% |
| CMJ | 9/10 | 5225 days | 1% |
| Ray Coombe | 10/10 | 5268 days | 1% |
| neilqecosse | 9/10 | 5286 days | 1% |
| qofd | 9/10 | 5469 days | 1% |
| Sean Brownell | 9/10 | 5500 days | 1% |
| Prideaux | 8/10 | 5510 days | 1% |
| Bryan & Ineke Beck | 10/10 | 5510 days | 1% |
| Chris Forrest | 9/10 | 5510 days | 1% |
| Hanggi | 10/10 | 5511 days | 1% |
| Ray Banham | 10/10 | 5511 days | 1% |
| Gronewold Harm-Dierchs | 9/10 | 5515 days | 1% |
| Coral Last | 7/10 | 5517 days | 1% |
| T Lipscombe | 9/10 | 5523 days | 1% |
| Tricia Goggin | 9/10 | 5523 days | 1% |
| Mannebach & Siejert | 8/10 | 5528 days | 1% |
| Caroline Sheridan | 10/10 | 5535 days | 1% |
| Mr & Mrs Mackie | 9/10 | 5541 days | 1% |
| Andy | 9/10 | 5546 days | 1% |
| Maite Severins | 8/10 | 5550 days | 1% |
| Derek Archibald | 8/10 | 5552 days | 1% |
| Leslie Aldridge | 7/10 | 5552 days | 1% |
| Ewald Waldner | 9/10 | 5555 days | 1% |
| Augelika Berugard | 7/10 | 5558 days | 1% |
| Versteeg | 9/10 | 5816 days | 1% |
| nuwee | 10/10 | 5865 days | 1% |
| Stephen M | 9/10 | 5877 days | 1% |
| s_butler | 10/10 | 5884 days | 1% |
| Hilary and Chris Ayton | 9/10 | 5884 days | 1% |
| Benedict Fluthman | 8/10 | 5886 days | 1% |
| Ingrid Zell | 9/10 | 5887 days | 1% |
| Westermann | 10/10 | 5887 days | 1% |
| Peter G | 8/10 | 5890 days | 1% |
| Ian Watson | 10/10 | 5897 days | 1% |
| Jackie | 8/10 | 5915 days | 1% |
| Schygulla | 9/10 | 5916 days | 1% |
| Lasse Olesen | 8/10 | 5917 days | 1% |
| Sinjc Grude | 8/10 | 5921 days | 1% |
| Frances Hay | 8/10 | 5923 days | 1% |
| Diane Chapple | 8/10 | 5923 days | 1% |
| Anne Fri | 10/10 | 5923 days | 1% |
| nigelst | 9/10 | 5930 days | 1% |
| Stephanie K | 8/10 | 5937 days | 1% |
| Jennifer Templeton | 8/10 | 5941 days | 1% |
| Susi Schoetzler | 9/10 | 5944 days | 1% |
| sophiep | 9/10 | 5970 days | 1% |
| simonbo | 9/10 | 5970 days | 1% |
| tanh | 9/10 | 5971 days | 1% |
| marijad | 10/10 | 5974 days | 1% |
| alasiac | 10/10 | 5986 days | 1% |
| Eimear Doyle | 8/10 | 5998 days | 1% |
| X Neils | 7/10 | 6008 days | 1% |
| hellami | 9/10 | 6016 days | 1% |
| SandyS | 10/10 | 6107 days | 1% |
| Andrea | 9/10 | 6149 days | 1% |
| SSheil | 9/10 | 6217 days | 1% |
| JohannaB | 9/10 | 6249 days | 1% |
| Dirk | 9/10 | 6273 days | 1% |
| Doll | 9/10 | 6277 days | 1% |
Adjustments
Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.
Sample Size Adjustment
No Adjustment
A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Fox Glacier TOP 10 Holiday Park experience has plenty of reviews and does not meet the criteria for any adjustment.
Recent Reviews Adjustment
-0.67% Adjustment
There may be an adjustment if this experience hasn't received any reviews within the last 70 days. However the Fox Glacier TOP 10 Holiday Park experience does not meet the criteria for any adjustment.
In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.
The Fox Glacier TOP 10 Holiday Park experience has been adjusted for 40 days. Adjustments are according to the following table.
| Days | Adjustment |
|---|---|
| … | … |
| 37 | -0.62% |
| 38 | -0.63% |
| 39 | -0.65% |
| 40 | -0.67% |
| 41 | -0.68% |
| 42 | -0.70% |
| 43 | -0.72% |
| … | … |
Balancing Adjustment
3.99% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled customers are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Final Ranking Score
81%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.