Ranking Score Explained

Hi there, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.

The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!

We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?

Below you'll find details around some of the important factors that went into calculating the ranking score for Rainforest Retreat.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.

Nick Morrison's avatar

Nick Morrison

Rankers owner

Rainforest Retreat

Valid Reviews

224 Valid Reviews

The Rainforest Retreat experience has a total of 227 reviews. There are 224 valid reviews that are included when calculating the ranking score and 3 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.

Below is the distribution of ratings for the 224 valid reviews:

Rating Count Percentage
10/10 58
26%
9/10 58
26%
8/10 50
22%
7/10 29
13%
6/10 9
4%
5/10 10
4%
4/10 2
1%
3/10 5
2%
2/10 0
0%
1/10 3
1%

81.92% Average

The raw data average (mean) for all the Rainforest Retreat valid reviews is 81.92% and is based on 224 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.

Face-to-Face Reviews

100 Face-to-Face Reviews

The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.

More about face-to-face reviews

Within the 224 valid reviews, the experience has 100 face-to-face reviews collected during interviews by our team.

Below is the distribution of ratings for the 100 face-to-face reviews:

Rating Count Percentage
10/10 28
28%
9/10 26
26%
8/10 24
24%
7/10 9
9%
6/10 4
4%
5/10 4
4%
4/10 1
1%
3/10 2
2%
2/10 0
0%
1/10 2
2%

82.50% Average

The raw data average (mean) for all the Rainforest Retreat face-to-face reviews is 82.50% and is based on 100 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.

Weighted Average

82.71%

Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.

Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.

Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.

Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.

Reviewer Rating Age Face-to-Face Weight Relative Weight
Anna-Lena 8/10 17 days 94.96 96%
Inge and Tonnie 7/10 48 days 90.67 92%
A&E 10/10 78 days 99.04 100%
Jeff 8/10 78 days 94.08 95%
Olivia 7/10 78 days 90.12 91%
Adam 9/10 109 days 98.12 99%
Erin 10/10 201 days 93.6 95%
Le Na 10/10 231 days 91.54 92%
El and Josh 9/10 231 days 91.54 92%
Mariette 1/10 262 days 65.06 66%
Kate 10/10 262 days 89.12 90%
Kelly Linn 8/10 292 days 82.16 83%
Maggie 9/10 292 days 86.49 87%
Luke Thomson 5/10 323 days 67.61 68%
Tash & Laura 8/10 351 days 76.45 77%
Jacqui 9/10 382 days 76.88 78%
Sascha Koch 3/10 382 days 59.19 60%
Liz 8/10 382 days 73.03 74%
Heather Abbott 7/10 382 days 69.96 71%
Paula G 9/10 413 days 72.97 74%
Rick 8/10 413 days 69.32 70%
ian kennedy 8/10 443 days 65.46 66%
Jordan & Jazlyn 9/10 443 days 68.9 70%
Julia Thompson 10/10 443 days 68.9 70%
Mike Fricker 9/10 474 days 64.4 65%
Claudia 10/10 504 days 59.75 60%
Rachel 8/10 504 days 56.76 57%
Scooper 7/10 504 days 54.37 55%
Cédric 10/10 535 days 54.64 55%
Cho 10/10 535 days 54.64 55%
Louis 7/10 566 days 44.9 45%
Eb Brough 9/10 566 days 49.34 50%
Esther 9/10 596 days 44.46 45%
Ella 9/10 627 days 39.71 40%
Bex & Jake 10/10 627 days 39.71 40%
Florian 10/10 657 days 35.4 36%
Christina 9/10 657 days 35.4 36%
Benn 7/10 688 days 28.44 29%
Nat 7/10 688 days 28.44 29%
Laura 4/10 715 days 22.03 22%
Robert Wilkinson 9/10 715 days 27.88 28%
Michael Gooch 8/10 715 days 26.49 27%
Michael Jayaranjan 10/10 719 days 27.4 28%
Rasmus Lundgaard Nielsen 9/10 744 days 24.52 25%
Eversons 5/10 747 days 19.59 20%
Guinnifer Fuld 8/10 768 days 20.85 21%
Sarah Atkinson 9/10 777 days 21.02 21%
Luke Pearce 9/10 802 days 18.6 19%
Kevin Thom 10/10 805 days 18.33 19%
Samantha Brewin 6/10 819 days 14.17 14%
Jasmine Andrew 8/10 823 days 15.89 16%
Phil and Mel Rowson 9/10 827 days 16.38 17%
S H 10/10 838 days 15.47 16%
Vanessa Stubbs 7/10 865 days 12.18 12%
Geoff Steele 9/10 868 days 13.17 13%
Bernhard Roth 10/10 876 days 12.6 13%
Javier Mimbrera 8/10 899 days 10.53 11%
Sascha Wolff 3/10 986 days 5.3 5%
Nick Lawson 7/10 1012 days 5.54 6%
Ian Ling 10/10 1021 days 5.87 6%
Belinda Clarke 9/10 1026 days 5.75 6%
Laura Kudo 7/10 1033 days 5.1 5%
Lars Peter Morling 5/10 1043 days 4.4 4%
Kerry Lee 9/10 1052 days 5.29 5%
Ceezer Bakker 3/10 1061 days 3.99 4%
Erich Brueggermann 9/10 1076 days 5.06 5%
Flrent 9/10 1105 days true 4.98 5%
Victoria Strong 6/10 1110 days 4.13 4%
René Birchler 9/10 1142 days 4.91 5%
Shelley Warkentin 6/10 1142 days 4.07 4%
Joanne Woo 9/10 1172 days 4.85 5%
S Webb 5/10 1172 days 3.93 4%
Rubenas abidin 10/10 1193 days 4.81 5%
Chris 7/10 1203 days 4.36 4%
Rachel Chandler 8/10 1232 days 4.5 5%
Chloe Cox 9/10 1293 days 4.61 5%
Rosemary Roche 10/10 1295 days 4.61 5%
Shay 10/10 1296 days 4.61 5%
David Elliott 8/10 1386 days 4.21 4%
Caleigh 10/10 1400 days true 4.4 4%
Alex Macdonald 5/10 1446 days 3.49 4%
Ian Robb 7/10 1447 days 3.92 4%
Clint waters 9/10 1477 days 4.25 4%
Paul Read 6/10 1477 days 3.53 4%
Jacqui Deans 9/10 1477 days 4.25 4%
Matt Lohmeyer 8/10 1477 days 4.04 4%
Jennifer Northey 10/10 1477 days 4.25 4%
James Whitehead 7/10 1480 days 3.86 4%
David From Switzerland 8/10 1499 days 4.0 4%
Richard Kirby 9/10 1508 days 4.19 4%
Jamie 10/10 1538 days 4.13 4%
Juan Gomez 10/10 1552 days 4.11 4%
Zhang Li 10/10 1642 days 3.93 4%
Rawiri johnston 8/10 1692 days 3.64 4%
Saskia Luecke 8/10 1715 days 3.6 4%
Matt Betts 10/10 1728 days 3.76 4%
Erica b 7/10 1752 days 3.38 3%
melissa heng 10/10 1752 days 3.71 4%
Berni Hart 8/10 1755 days 3.52 4%
Robert Kappel 10/10 1761 days 3.7 4%
Jean-Claude Escutary 7/10 1784 days 3.32 3%
Stephanie Paton 8/10 1832 days 3.38 3%
Jan Rüegg 9/10 1842 days 3.54 4%
Thomas Blom 10/10 1842 days 3.54 4%
Bjorn Privat 9/10 1854 days 3.51 4%
Viki Ziemba 9/10 1867 days 3.49 4%
Bartlomiej Berger 4/10 1879 days true 2.74 3%
Andreas Oetjen 9/10 1880 days true 3.46 3%
Jay 6/10 1888 days true 2.86 3%
tschavalon 10/10 1934 days 3.36 3%
Nikolas Gut 9/10 2116 days true 3.0 3%
Charlotte Casey 8/10 2145 days true 2.8 3%
Brita Topp 7/10 2149 days 2.67 3%
Mirjam Betschart 9/10 2163 days true 2.91 3%
Luca Maria Willensrock 9/10 2171 days true 2.89 3%
Sybille Willenbrock 8/10 2171 days true 2.75 3%
Ene Pold 10/10 2171 days true 2.89 3%
Bjoern 10/10 2176 days true 2.88 3%
Viola 10/10 2176 days true 2.88 3%
Henry Thiel 5/10 2189 days true 2.32 2%
Andreas Zapke 8/10 2205 days true 2.69 3%
Simone Pickert 8/10 2206 days true 2.68 3%
Nora Zeitz 10/10 2207 days true 2.82 3%
Evyatar Karni 10/10 2211 days true 2.82 3%
GARRYBLOWER 8/10 2239 days 2.62 3%
Nigel & Annie Dale 9/10 2269 days 2.7 3%
Henrik Joshua 8/10 2269 days 2.57 3%
Brian 9/10 2269 days 2.7 3%
Sandy Goh 7/10 2300 days 2.4 2%
Team Kim&James 8/10 2361 days 2.4 2%
Grantygrant 7/10 2483 days 2.08 2%
Sylvia Klatt 5/10 2483 days true 1.85 2%
Steve Maona 9/10 2507 days true 2.24 2%
Billy Koichopolos 10/10 2507 days true 2.24 2%
Gina Lisi 10/10 2507 days true 2.24 2%
Jennifer Bramstad 8/10 2513 days true 2.11 2%
Josefine Hedlund 10/10 2513 days true 2.23 2%
Evelina Johansson 9/10 2513 days true 2.23 2%
Sofia Anderson 10/10 2513 days true 2.23 2%
annie johnson 10/10 2514 days 2.22 2%
Julian Roots 8/10 2514 days 2.11 2%
Philip Gibbons 8/10 2542 days 2.06 2%
Moni Sangoi 8/10 2573 days 2.0 2%
Alison Langley 9/10 2586 days true 2.08 2%
M Natterser 8/10 2592 days true 1.97 2%
Fred and Carin 7/10 2593 days true 1.88 2%
Lydia Holleman 8/10 2595 days true 1.96 2%
D Pieter 8/10 2602 days true 1.95 2%
Kali Lohman 8/10 2620 days true 1.91 2%
Jos Schieveen 7/10 2858 days true 1.41 1%
Jurgen Joyce 8/10 2871 days true 1.45 1%
Heath 1/10 2875 days true 1.11 1%
Lucy Duffy 10/10 2882 days true 1.5 2%
Robert & Bridget Holden 7/10 2888 days true 1.36 1%
Rick Moth 8/10 2888 days true 1.42 1%
Patrick Grant 8/10 2889 days true 1.41 1%
Beat Kindler 9/10 2891 days true 1.49 1%
Seth & Carla 8/10 2893 days true 1.41 1%
Simon Fry 7/10 2893 days true 1.35 1%
Peter Aertssen 6/10 2894 days true 1.23 1%
Aoife Lillis 8/10 2896 days true 1.4 1%
Andreas & Leonie Fehr 10/10 2900 days true 1.47 1%
Barrie Corless 9/10 2907 days true 1.45 1%
Dean 9/10 2954 days true 1.36 1%
Laura McCusker 9/10 2986 days true 1.3 1%
Melissa 7/10 3184 days 0.83 1%
Fontvieille 10/10 3197 days true 0.89 1%
Thomas Klebensberger 10/10 3210 days true 0.86 1%
Becky Edney 9/10 3219 days true 0.84 1%
Gordon Agent 7/10 3222 days true 0.76 1%
Sophie Burge 8/10 3222 days true 0.8 1%
Mark Vass 3/10 3230 days true 0.63 1%
Margit and Corein Groenevelt 6/10 3231 days true 0.68 1%
Claire Colquhoun 8/10 3232 days true 0.78 1%
Erin 10/10 3236 days true 0.81 1%
Mulder & vanNistelrooij 8/10 3236 days true 0.77 1%
Katherine Forward 9/10 3239 days true 0.8 1%
Chris Ashton 8/10 3239 days true 0.76 1%
Kai Eppink 1/10 3243 days true 0.58 1%
Martin 9/10 3243 days true 0.8 1%
Mike and Diane Baker 10/10 3246 days true 0.79 1%
Nicolas 5/10 3246 days true 0.64 1%
Matthys Kikke 9/10 3249 days true 0.78 1%
Mike and Sue Clark 10/10 3251 days true 0.78 1%
Flueckiger 9/10 3254 days true 0.77 1%
Mark Aarts 8/10 3264 days true 0.72 1%
Jane Hancock 10/10 3268 days true 0.75 1%
Jochen 7/10 3271 days true 0.67 1%
Doris Neuber 9/10 3272 days true 0.74 1%
HarryS 5/10 3365 days 0.45 0%
Mary Van 9/10 3426 days 0.44 0%
nelliekaye 6/10 3426 days 0.36 0%
antrobdozer 10/10 3457 days 0.38 0%
susandicus 10/10 3549 days 0.2 0%
Peter and Hilda 10/10 3579 days true 0.14 0%
Matthias & Ceristiane 10/10 3597 days true 0.1 0%
Chris Bil 8/10 3605 days true 0.08 0%
johnandgin 8/10 3610 days true 0.07 0%
Angela 10/10 3611 days true 0.08 0%
Sievers 8/10 3613 days true 0.07 0%
Doris Resch 10/10 3616 days true 0.07 0%
Rolf X 9/10 3620 days true 0.06 0%
Mathias 10/10 3625 days true 0.05 0%
Jamie 8/10 3630 days true 0.04 0%
David Hobson 7/10 3630 days true 0.04 0%
Loleit 10/10 3631 days true 0.04 0%
Joel K 9/10 3636 days true 0.03 0%
Petra Berrens 9/10 3636 days true 0.03 0%
Luternauer 10/10 3637 days true 0.03 0%
Jessica 9/10 3643 days true 0.01 0%
marcoswi 8/10 3644 days true 0.01 0%
Jonathan Angela 7/10 3652 days true 0.0 0%
sophiep 10/10 3684 days true 0.0 0%
chrish1 9/10 3700 days true 0.0 0%
katepat 10/10 3700 days true 0.0 0%
Marshall 3/10 3702 days true 0.0 0%
Casarotti Luana 9/10 3712 days true 0.0 0%
eowyn2k 7/10 3730 days 0.0 0%
andriesk 6/10 3826 days true 0.0 0%
SteveB 10/10 3944 days true 0.0 0%
CarleyJ 9/10 3978 days true 0.0 0%
Steven 7/10 3978 days true 0.0 0%
VincentD 5/10 3978 days true 0.0 0%
Debbie 9/10 3986 days true 0.0 0%

Adjustments

Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.

Sample Size Adjustment

No Adjustment

A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Rainforest Retreat experience has plenty of reviews and does not meet the criteria for any adjustment.

Recent Reviews Adjustment

-0.08% Adjustment

There may be an adjustment if an experience hasn't received any reviews within the last 60 days. However the Rainforest Retreat experience does not meet the criteria for any adjustment.

In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 199 days.

The Rainforest Retreat experience has been adjusted for 4 days. Adjustments are according to the following table.

Days Adjustment
1 -0.02%
2 -0.04%
3 -0.06%
4 -0.08%
5 -0.10%
6 -0.12%
7 -0.14%

Final Ranking Score

83%

The final ranking score once adjustments and rounding has been applied. This value is cached and recalculated each day. Therefore it may not be precisely accurate based on the other values presented.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz.