Ranking Score Explained

Hi there, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.

The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!

We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?

Below you'll find details around some of the important factors that went into calculating the ranking score for Rainforest Retreat.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.

Nick Morrison's avatar

Nick Morrison

Rankers owner

Rainforest Retreat

Valid Reviews

228 Valid Reviews

The Rainforest Retreat experience has a total of 231 reviews. There are 228 valid reviews that are included when calculating the ranking score and 3 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.

Below is the distribution of ratings for the 228 valid reviews:

Rating Count Percentage
10/10 61
27%
9/10 58
25%
8/10 50
22%
7/10 29
13%
6/10 10
4%
5/10 10
4%
4/10 2
1%
3/10 5
2%
2/10 0
0%
1/10 3
1%

82.06% Average

The raw data average (mean) for all the Rainforest Retreat valid reviews is 82.06% and is based on 228 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.

Face-to-Face Reviews

100 Face-to-Face Reviews

The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.

More about face-to-face reviews

Within the 228 valid reviews, the experience has 100 face-to-face reviews collected during interviews by our team.

Below is the distribution of ratings for the 100 face-to-face reviews:

Rating Count Percentage
10/10 28
28%
9/10 26
26%
8/10 24
24%
7/10 9
9%
6/10 4
4%
5/10 4
4%
4/10 1
1%
3/10 2
2%
2/10 0
0%
1/10 2
2%

82.50% Average

The raw data average (mean) for all the Rainforest Retreat face-to-face reviews is 82.50% and is based on 100 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.

Weighted Average

83.59%

Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.

Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.

Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.

Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.

Reviewer Rating Age Face-to-Face Weight Relative Weight
Kerry 10/10 37 days 99.78 100%
Maria 6/10 37 days 82.82 83%
Just a guy 10/10 37 days 99.78 100%
Anna-Lena 8/10 97 days 93.58 94%
Peter 10/10 97 days 98.51 99%
Inge and Tonnie 7/10 128 days 88.64 89%
A&E 10/10 158 days 96.04 96%
Jeff 8/10 158 days 91.24 91%
Olivia 7/10 158 days 87.4 88%
Adam 9/10 189 days 94.34 95%
Erin 10/10 281 days 87.49 88%
Le Na 10/10 311 days 84.67 85%
El and Josh 9/10 311 days 84.67 85%
Mariette 1/10 342 days 59.47 60%
Kate 10/10 342 days 81.47 82%
Kelly Linn 8/10 372 days 74.17 74%
Maggie 9/10 372 days 78.07 78%
Luke Thomson 5/10 403 days 60.15 60%
Tash & Laura 8/10 431 days 67.04 67%
Jacqui 9/10 462 days 66.18 66%
Sascha Koch 3/10 462 days 50.96 51%
Liz 8/10 462 days 62.87 63%
Heather Abbott 7/10 462 days 60.22 60%
Paula G 9/10 493 days 61.49 62%
Rick 8/10 493 days 58.41 59%
ian kennedy 8/10 523 days 53.82 54%
Jordan & Jazlyn 9/10 523 days 56.66 57%
Julia Thompson 10/10 523 days 56.66 57%
Mike Fricker 9/10 554 days 51.38 51%
Claudia 10/10 584 days 46.38 46%
Rachel 8/10 584 days 44.06 44%
Scooper 7/10 584 days 42.2 42%
Cédric 10/10 615 days 41.51 42%
Cho 10/10 615 days 41.51 42%
Louis 7/10 646 days 33.62 34%
Eb Brough 9/10 646 days 36.95 37%
Esther 9/10 676 days 32.82 33%
Ella 9/10 707 days 28.86 29%
Bex & Jake 10/10 707 days 28.86 29%
Florian 10/10 737 days 25.31 25%
Christina 9/10 737 days 25.31 25%
Benn 7/10 768 days 19.97 20%
Nat 7/10 768 days 19.97 20%
Laura 4/10 795 days 15.22 15%
Robert Wilkinson 9/10 795 days 19.26 19%
Michael Gooch 8/10 795 days 18.3 18%
Michael Jayaranjan 10/10 799 days 18.88 19%
Rasmus Lundgaard Nielsen 9/10 824 days 16.64 17%
Eversons 5/10 827 days 13.27 13%
Guinnifer Fuld 8/10 848 days 13.93 14%
Sarah Atkinson 9/10 857 days 13.98 14%
Luke Pearce 9/10 882 days 12.19 12%
Kevin Thom 10/10 885 days 11.99 12%
Samantha Brewin 6/10 899 days 9.2 9%
Jasmine Andrew 8/10 903 days 10.3 10%
Phil and Mel Rowson 9/10 907 days 10.6 11%
S H 10/10 918 days 9.96 10%
Vanessa Stubbs 7/10 945 days 7.79 8%
Geoff Steele 9/10 948 days 8.42 8%
Bernhard Roth 10/10 956 days 8.06 8%
Javier Mimbrera 8/10 979 days 6.78 7%
Sascha Wolff 3/10 1066 days 3.95 4%
Nick Lawson 7/10 1092 days 4.55 5%
Ian Ling 10/10 1101 days 4.99 5%
Belinda Clarke 9/10 1106 days 4.98 5%
Laura Kudo 7/10 1113 days 4.52 5%
Lars Peter Morling 5/10 1123 days 4.01 4%
Kerry Lee 9/10 1132 days 4.93 5%
Ceezer Bakker 3/10 1141 days 3.78 4%
Erich Brueggermann 9/10 1156 days 4.88 5%
Flrent 9/10 1185 days true 4.82 5%
Victoria Strong 6/10 1190 days 4.0 4%
René Birchler 9/10 1222 days 4.75 5%
Shelley Warkentin 6/10 1222 days 3.94 4%
Joanne Woo 9/10 1252 days 4.69 5%
S Webb 5/10 1252 days 3.8 4%
Rubenas abidin 10/10 1273 days 4.65 5%
Chris 7/10 1283 days 4.22 4%
Rachel Chandler 8/10 1312 days 4.35 4%
Chloe Cox 9/10 1373 days 4.46 4%
Rosemary Roche 10/10 1375 days 4.45 4%
Shay 10/10 1376 days 4.45 4%
David Elliott 8/10 1466 days 4.06 4%
Caleigh 10/10 1480 days true 4.25 4%
Alex Macdonald 5/10 1526 days 3.37 3%
Ian Robb 7/10 1527 days 3.78 4%
Clint waters 9/10 1557 days 4.1 4%
Paul Read 6/10 1557 days 3.4 3%
Jacqui Deans 9/10 1557 days 4.1 4%
Matt Lohmeyer 8/10 1557 days 3.89 4%
Jennifer Northey 10/10 1557 days 4.1 4%
James Whitehead 7/10 1560 days 3.72 4%
David From Switzerland 8/10 1579 days 3.85 4%
Richard Kirby 9/10 1588 days 4.04 4%
Jamie 10/10 1618 days 3.98 4%
Juan Gomez 10/10 1632 days 3.95 4%
Zhang Li 10/10 1722 days 3.77 4%
Rawiri johnston 8/10 1772 days 3.49 3%
Saskia Luecke 8/10 1795 days 3.45 3%
Matt Betts 10/10 1808 days 3.6 4%
Erica b 7/10 1832 days 3.24 3%
melissa heng 10/10 1832 days 3.56 4%
Berni Hart 8/10 1835 days 3.37 3%
Robert Kappel 10/10 1841 days 3.54 4%
Jean-Claude Escutary 7/10 1864 days 3.18 3%
Stephanie Paton 8/10 1912 days 3.23 3%
Jan Rüegg 9/10 1922 days 3.38 3%
Thomas Blom 10/10 1922 days 3.38 3%
Bjorn Privat 9/10 1934 days 3.36 3%
Viki Ziemba 9/10 1947 days 3.33 3%
Bartlomiej Berger 4/10 1959 days true 2.61 3%
Andreas Oetjen 9/10 1960 days true 3.31 3%
Jay 6/10 1968 days true 2.73 3%
tschavalon 10/10 2014 days 3.2 3%
Nikolas Gut 9/10 2196 days true 2.85 3%
Charlotte Casey 8/10 2225 days true 2.65 3%
Brita Topp 7/10 2229 days 2.53 3%
Mirjam Betschart 9/10 2243 days true 2.75 3%
Luca Maria Willensrock 9/10 2251 days true 2.74 3%
Sybille Willenbrock 8/10 2251 days true 2.6 3%
Ene Pold 10/10 2251 days true 2.74 3%
Bjoern 10/10 2256 days true 2.73 3%
Viola 10/10 2256 days true 2.73 3%
Henry Thiel 5/10 2269 days true 2.19 2%
Andreas Zapke 8/10 2285 days true 2.54 3%
Simone Pickert 8/10 2286 days true 2.54 3%
Nora Zeitz 10/10 2287 days true 2.67 3%
Evyatar Karni 10/10 2291 days true 2.66 3%
GARRYBLOWER 8/10 2319 days 2.47 2%
Nigel & Annie Dale 9/10 2349 days 2.55 3%
Henrik Joshua 8/10 2349 days 2.42 2%
Brian 9/10 2349 days 2.55 3%
Sandy Goh 7/10 2380 days 2.26 2%
Team Kim&James 8/10 2441 days 2.25 2%
Grantygrant 7/10 2563 days 1.94 2%
Sylvia Klatt 5/10 2563 days true 1.72 2%
Steve Maona 9/10 2587 days true 2.08 2%
Billy Koichopolos 10/10 2587 days true 2.08 2%
Gina Lisi 10/10 2587 days true 2.08 2%
Jennifer Bramstad 8/10 2593 days true 1.97 2%
Josefine Hedlund 10/10 2593 days true 2.07 2%
Evelina Johansson 9/10 2593 days true 2.07 2%
Sofia Anderson 10/10 2593 days true 2.07 2%
annie johnson 10/10 2594 days 2.07 2%
Julian Roots 8/10 2594 days 1.96 2%
Philip Gibbons 8/10 2622 days 1.91 2%
Moni Sangoi 8/10 2653 days 1.85 2%
Alison Langley 9/10 2666 days true 1.93 2%
M Natterser 8/10 2672 days true 1.82 2%
Fred and Carin 7/10 2673 days true 1.74 2%
Lydia Holleman 8/10 2675 days true 1.81 2%
D Pieter 8/10 2682 days true 1.8 2%
Kali Lohman 8/10 2700 days true 1.77 2%
Jos Schieveen 7/10 2938 days true 1.27 1%
Jurgen Joyce 8/10 2951 days true 1.3 1%
Heath 1/10 2955 days true 0.99 1%
Lucy Duffy 10/10 2962 days true 1.35 1%
Robert & Bridget Holden 7/10 2968 days true 1.21 1%
Rick Moth 8/10 2968 days true 1.27 1%
Patrick Grant 8/10 2969 days true 1.27 1%
Beat Kindler 9/10 2971 days true 1.33 1%
Seth & Carla 8/10 2973 days true 1.26 1%
Simon Fry 7/10 2973 days true 1.21 1%
Peter Aertssen 6/10 2974 days true 1.1 1%
Aoife Lillis 8/10 2976 days true 1.25 1%
Andreas & Leonie Fehr 10/10 2980 days true 1.31 1%
Barrie Corless 9/10 2987 days true 1.3 1%
Dean 9/10 3034 days true 1.21 1%
Laura McCusker 9/10 3066 days true 1.14 1%
Melissa 7/10 3264 days 0.69 1%
Fontvieille 10/10 3277 days true 0.73 1%
Thomas Klebensberger 10/10 3290 days true 0.7 1%
Becky Edney 9/10 3299 days true 0.69 1%
Gordon Agent 7/10 3302 days true 0.62 1%
Sophie Burge 8/10 3302 days true 0.65 1%
Mark Vass 3/10 3310 days true 0.51 1%
Margit and Corein Groenevelt 6/10 3311 days true 0.55 1%
Claire Colquhoun 8/10 3312 days true 0.63 1%
Erin 10/10 3316 days true 0.65 1%
Mulder & vanNistelrooij 8/10 3316 days true 0.62 1%
Katherine Forward 9/10 3319 days true 0.65 1%
Chris Ashton 8/10 3319 days true 0.62 1%
Kai Eppink 1/10 3323 days true 0.47 0%
Martin 9/10 3323 days true 0.64 1%
Mike and Diane Baker 10/10 3326 days true 0.63 1%
Nicolas 5/10 3326 days true 0.51 1%
Matthys Kikke 9/10 3329 days true 0.63 1%
Mike and Sue Clark 10/10 3331 days true 0.62 1%
Flueckiger 9/10 3334 days true 0.62 1%
Mark Aarts 8/10 3344 days true 0.57 1%
Jane Hancock 10/10 3348 days true 0.59 1%
Jochen 7/10 3351 days true 0.53 1%
Doris Neuber 9/10 3352 days true 0.58 1%
HarryS 5/10 3445 days 0.32 0%
Mary Van 9/10 3506 days 0.28 0%
nelliekaye 6/10 3506 days 0.23 0%
antrobdozer 10/10 3537 days 0.22 0%
susandicus 10/10 3629 days 0.04 0%
Peter and Hilda 10/10 3659 days true 0.0 0%
Matthias & Ceristiane 10/10 3677 days true 0.0 0%
Chris Bil 8/10 3685 days true 0.0 0%
johnandgin 8/10 3690 days true 0.0 0%
Angela 10/10 3691 days true 0.0 0%
Sievers 8/10 3693 days true 0.0 0%
Doris Resch 10/10 3696 days true 0.0 0%
Rolf X 9/10 3700 days true 0.0 0%
Mathias 10/10 3705 days true 0.0 0%
Jamie 8/10 3710 days true 0.0 0%
David Hobson 7/10 3710 days true 0.0 0%
Loleit 10/10 3711 days true 0.0 0%
Joel K 9/10 3716 days true 0.0 0%
Petra Berrens 9/10 3716 days true 0.0 0%
Luternauer 10/10 3717 days true 0.0 0%
Jessica 9/10 3723 days true 0.0 0%
marcoswi 8/10 3724 days true 0.0 0%
Jonathan Angela 7/10 3732 days true 0.0 0%
sophiep 10/10 3764 days true 0.0 0%
chrish1 9/10 3780 days true 0.0 0%
katepat 10/10 3780 days true 0.0 0%
Marshall 3/10 3782 days true 0.0 0%
Casarotti Luana 9/10 3792 days true 0.0 0%
eowyn2k 7/10 3810 days 0.0 0%
andriesk 6/10 3906 days true 0.0 0%
SteveB 10/10 4024 days true 0.0 0%
CarleyJ 9/10 4058 days true 0.0 0%
Steven 7/10 4058 days true 0.0 0%
VincentD 5/10 4058 days true 0.0 0%
Debbie 9/10 4066 days true 0.0 0%

Adjustments

Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.

Sample Size Adjustment

No Adjustment

A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Rainforest Retreat experience has plenty of reviews and does not meet the criteria for any adjustment.

Recent Reviews Adjustment

-0.16% Adjustment

There may be an adjustment if an experience hasn't received any reviews within the last 60 days. However the Rainforest Retreat experience does not meet the criteria for any adjustment.

In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 199 days.

The Rainforest Retreat experience has been adjusted for 8 days. Adjustments are according to the following table.

Days Adjustment
5 -0.10%
6 -0.12%
7 -0.14%
8 -0.16%
9 -0.18%
10 -0.20%
11 -0.22%

Final Ranking Score

83%

The final ranking score once adjustments and rounding has been applied. This value is cached and recalculated each day. Therefore it may not be precisely accurate based on the other values presented.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz.