Ranking Score Explained
Hi there, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Franz Josef TOP 10 Holiday Park.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Franz Josef TOP 10 Holiday Park
Valid Reviews
117 Valid Reviews
The Franz Josef TOP 10 Holiday Park experience has a total of 119 reviews. There are 117 valid reviews that are included when calculating the ranking score and 2 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 117 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 38 |
|
32% |
| 9/10 | 26 |
|
22% |
| 8/10 | 27 |
|
23% |
| 7/10 | 6 |
|
5% |
| 6/10 | 2 |
|
2% |
| 5/10 | 7 |
|
6% |
| 4/10 | 2 |
|
2% |
| 3/10 | 5 |
|
4% |
| 2/10 | 1 |
|
1% |
| 1/10 | 3 |
|
3% |
80.94% Average
The raw data average (mean) for all the Franz Josef TOP 10 Holiday Park valid reviews is 80.94% and is based on 117 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
76 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 117 valid reviews, the experience has 76 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 76 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 27 |
|
36% |
| 9/10 | 19 |
|
25% |
| 8/10 | 19 |
|
25% |
| 7/10 | 2 |
|
3% |
| 6/10 | 1 |
|
1% |
| 5/10 | 6 |
|
8% |
| 4/10 | 2 |
|
3% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
85.66% Average
The raw data average (mean) for all the Franz Josef TOP 10 Holiday Park face-to-face reviews is 85.66% and is based on 76 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
82.97%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Morgz | 9/10 | 206 days | 100% |
| Chris | 10/10 | 572 days | 52% |
| Lisanne | 8/10 | 816 days | 17% |
| Renee | 7/10 | 816 days | 17% |
| Kiwi | 9/10 | 906 days | 11% |
| Emlyn Clive Joseph | 10/10 | 906 days | 11% |
| Mike | 8/10 | 906 days | 10% |
| Greg | 1/10 | 967 days | 6% |
| J Gower | 1/10 | 1181 days | 3% |
| MJW | 7/10 | 1212 days | 4% |
| Chris Skeet | 8/10 | 1212 days | 4% |
| Richard | 10/10 | 1212 days | 5% |
| Jannik Hoenig | 1/10 | 1244 days | 3% |
| Nicole Allison | 8/10 | 1264 days | 4% |
| Jake Woolgar | 3/10 | 1265 days | 3% |
| Mark M | 2/10 | 1666 days | 3% |
| Ray Tombs | 7/10 | 1901 days | 3% |
| Penny Powell | 3/10 | 1942 days | 2% |
| Robi Steiner | 3/10 | 1943 days | 2% |
| Avery Wong | 10/10 | 2022 days | 3% |
| Ahmed Mohsen Aly | 9/10 | 2062 days | 3% |
| Paul Frost | 7/10 | 2074 days | 3% |
| Aaron Soh | 9/10 | 2114 days | 3% |
| Diana Markovic | 10/10 | 2154 days | 3% |
| D J 13 | 3/10 | 2246 days | 2% |
| Spencer Lawrence | 9/10 | 2335 days | 2% |
| Constantin D | 3/10 | 2348 days | 2% |
| Daniel Jarrett | 6/10 | 2488 days | 2% |
| nlenning | 9/10 | 2673 days | 2% |
| Tracey Harrison | 8/10 | 2763 days | 1% |
| Elise Robson | 5/10 | 2946 days | 1% |
| Bertiethebus | 9/10 | 3038 days | 1% |
| Michael Nolan | 8/10 | 3066 days | 1% |
| Kevin Desjandino | 10/10 | 3115 days | 1% |
| Jan | 9/10 | 3116 days | 1% |
| Fred and Carin | 4/10 | 3117 days | 0% |
| John | 7/10 | 3121 days | 1% |
| Frans Derks | 9/10 | 3121 days | 1% |
| Tuibaby22 | 10/10 | 3219 days | 1% |
| Ryan J | 10/10 | 3219 days | 1% |
| Oliver Hardt | 9/10 | 3392 days | 0% |
| nztintin | 10/10 | 3403 days | 0% |
| Erik | 10/10 | 3405 days | 0% |
| Richard and Janet | 10/10 | 3406 days | 0% |
| Wright | 8/10 | 3407 days | 0% |
| Fleming Lauridsen | 5/10 | 3412 days | 0% |
| Howell Davies | 8/10 | 3412 days | 0% |
| Elaine | 9/10 | 3413 days | 0% |
| Seiler | 10/10 | 3413 days | 0% |
| Rebecca Richardson | 9/10 | 3414 days | 0% |
| Andrew Powell | 8/10 | 3414 days | 0% |
| Karin | 8/10 | 3415 days | 0% |
| Eric Lombaard | 9/10 | 3415 days | 0% |
| Kolen | 10/10 | 3415 days | 0% |
| Randewyk | 9/10 | 3416 days | 0% |
| Paul & Sharon Sneller | 9/10 | 3416 days | 0% |
| Rainer Schnell | 9/10 | 3424 days | 0% |
| Paul & Michelle Harmer | 8/10 | 3425 days | 0% |
| joerem | 10/10 | 3432 days | 0% |
| Mirando4ka | 8/10 | 3432 days | 0% |
| Therea | 10/10 | 3737 days | 1% |
| B_and_F_MN | 10/10 | 3738 days | 1% |
| Frank & Ruth | 10/10 | 3753 days | 1% |
| Berger | 9/10 | 3753 days | 1% |
| Mr & Mrs Palmer | 9/10 | 3755 days | 1% |
| J Meindersma | 5/10 | 3758 days | 0% |
| Juliane Kleiu | 10/10 | 3759 days | 1% |
| Bill Cutler | 9/10 | 3759 days | 1% |
| K Dahmer | 10/10 | 3762 days | 1% |
| Jack Vermeidem | 6/10 | 3767 days | 0% |
| Jim Coffin | 10/10 | 3767 days | 1% |
| Eva Soerensen | 8/10 | 3770 days | 1% |
| Bert Opdam | 9/10 | 3779 days | 1% |
| David Heads | 8/10 | 3784 days | 1% |
| Andy Martin | 9/10 | 3786 days | 1% |
| Fabian | 4/10 | 3788 days | 0% |
| Roger Lows | 8/10 | 3788 days | 1% |
| Sarraute | 10/10 | 3789 days | 1% |
| Webster | 10/10 | 3790 days | 1% |
| Gordon Daniels | 8/10 | 3792 days | 1% |
| Remco Smit | 10/10 | 3793 days | 1% |
| dollimyxture | 10/10 | 3828 days | 1% |
| Mikeminch | 8/10 | 3889 days | 1% |
| lindam | 10/10 | 4103 days | 1% |
| maggie Webster | 10/10 | 4120 days | 1% |
| Jvjm Family | 8/10 | 4122 days | 1% |
| Gerald Veldink | 5/10 | 4122 days | 0% |
| Marcia & Bruce | 10/10 | 4124 days | 1% |
| R Bakker | 8/10 | 4125 days | 1% |
| Aarts | 10/10 | 4127 days | 1% |
| P.C Kool | 9/10 | 4129 days | 1% |
| Rod C | 5/10 | 4132 days | 0% |
| Barbara & Sven | 10/10 | 4136 days | 1% |
| Chris Glasg | 10/10 | 4142 days | 1% |
| Sheila Morgan | 10/10 | 4143 days | 1% |
| Dieter Groscurth | 8/10 | 4144 days | 1% |
| Christian | 8/10 | 4154 days | 1% |
| Joanne Clarke | 10/10 | 4156 days | 1% |
| Annie | 8/10 | 4156 days | 1% |
| Fam Schuijers | 8/10 | 4157 days | 1% |
| Dick Rosman | 10/10 | 4158 days | 1% |
| Ingrid Overes | 9/10 | 4161 days | 1% |
| Uwe Rieper | 10/10 | 4161 days | 1% |
| S Luis Van Oler | 8/10 | 4167 days | 1% |
| Samantha Piekuta | 7/10 | 4171 days | 1% |
| John J | 8/10 | 4176 days | 1% |
| asselman | 8/10 | 4209 days | 1% |
| Colin S | 10/10 | 4232 days | 1% |
| Simon Bartholomew | 10/10 | 4236 days | 1% |
| TillE412 | 10/10 | 4453 days | 1% |
| SabineGermany | 5/10 | 4486 days | 0% |
| James O'Neil | 5/10 | 4488 days | 0% |
| Barry Smith | 9/10 | 4488 days | 1% |
| Francesca Sabat | 9/10 | 4490 days | 1% |
| JetteG | 10/10 | 4502 days | 1% |
| VolkerS | 9/10 | 4502 days | 1% |
| AimeeP | 8/10 | 4525 days | 1% |
Adjustments
Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.
Sample Size Adjustment
No Adjustment
A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Franz Josef TOP 10 Holiday Park experience has plenty of reviews and does not meet the criteria for any adjustment.
Recent Reviews Adjustment
-1.82% Adjustment
There may be an adjustment if this experience hasn't received any reviews within the last 120 days. However the Franz Josef TOP 10 Holiday Park experience does not meet the criteria for any adjustment.
In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.
The Franz Josef TOP 10 Holiday Park experience has been adjusted for 174 days. Adjustments are according to the following table.
| Days | Adjustment |
|---|---|
| … | … |
| 171 | -1.79% |
| 172 | -1.80% |
| 173 | -1.81% |
| 174 | -1.82% |
| 175 | -1.83% |
| 176 | -1.84% |
| 177 | -1.85% |
| … | … |
Final Ranking Score
81%
The final ranking score once adjustments and rounding has been applied. This value is cached and recalculated each day. Therefore it may not be precisely accurate based on the other values presented.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz.