G'day, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Franz Josef TOP 10 Holiday Park.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Franz Josef TOP 10 Holiday Park
Valid Reviews
122 Valid Reviews
The Franz Josef TOP 10 Holiday Park experience has a total of 124 reviews. There are 122 valid reviews that are included when calculating the ranking score and 2 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 122 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 41 |
|
34% |
| 9/10 | 26 |
|
21% |
| 8/10 | 27 |
|
22% |
| 7/10 | 6 |
|
5% |
| 6/10 | 2 |
|
2% |
| 5/10 | 7 |
|
6% |
| 4/10 | 3 |
|
2% |
| 3/10 | 5 |
|
4% |
| 2/10 | 1 |
|
1% |
| 1/10 | 4 |
|
3% |
80.49% Average
The raw data average (mean) for all the Franz Josef TOP 10 Holiday Park valid reviews is 80.49% and is based on 122 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
76 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 122 valid reviews, the experience has 76 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 76 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 27 |
|
36% |
| 9/10 | 19 |
|
25% |
| 8/10 | 19 |
|
25% |
| 7/10 | 2 |
|
3% |
| 6/10 | 1 |
|
1% |
| 5/10 | 6 |
|
8% |
| 4/10 | 2 |
|
3% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
85.66% Average
The raw data average (mean) for all the Franz Josef TOP 10 Holiday Park face-to-face reviews is 85.66% and is based on 76 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
67.10%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Nemanja | 1/10 | 647 days | 82% |
| Sarah | 4/10 | 860 days | 100% |
| Nicky | 10/10 | 1559 days | 24% |
| Barb Winter | 10/10 | 1774 days | 13% |
| Alan Deeley | 10/10 | 1955 days | 12% |
| Morgz | 9/10 | 1986 days | 12% |
| Chris | 10/10 | 2352 days | 10% |
| Lisanne | 8/10 | 2596 days | 9% |
| Renee | 7/10 | 2596 days | 8% |
| Kiwi | 9/10 | 2686 days | 8% |
| Emlyn Clive Joseph | 10/10 | 2686 days | 8% |
| Mike | 8/10 | 2686 days | 8% |
| Greg | 1/10 | 2747 days | 3% |
| J Gower | 1/10 | 2961 days | 3% |
| MJW | 7/10 | 2992 days | 6% |
| Chris Skeet | 8/10 | 2992 days | 7% |
| Richard | 10/10 | 2992 days | 7% |
| Jannik Hoenig | 1/10 | 3024 days | 2% |
| Nicole Allison | 8/10 | 3044 days | 6% |
| Jake Woolgar | 3/10 | 3045 days | 3% |
| Mark M | 2/10 | 3447 days | 2% |
| Ray Tombs | 7/10 | 3681 days | 3% |
| Penny Powell | 3/10 | 3722 days | 1% |
| Robi Steiner | 3/10 | 3723 days | 1% |
| Avery Wong | 10/10 | 3802 days | 3% |
| Ahmed Mohsen Aly | 9/10 | 3842 days | 2% |
| Paul Frost | 7/10 | 3854 days | 2% |
| Aaron Soh | 9/10 | 3894 days | 2% |
| Diana Markovic | 10/10 | 3935 days | 2% |
| D J 13 | 3/10 | 4027 days | 1% |
| Spencer Lawrence | 9/10 | 4116 days | 1% |
| Constantin D | 3/10 | 4128 days | 0% |
| Daniel Jarrett | 6/10 | 4269 days | 0% |
| nlenning | 9/10 | 4453 days | 2% |
| Tracey Harrison | 8/10 | 4543 days | 2% |
| Elise Robson | 5/10 | 4726 days | 2% |
| Bertiethebus | 9/10 | 4818 days | 2% |
| Michael Nolan | 8/10 | 4846 days | 2% |
| Kevin Desjandino | 10/10 | 4895 days | 2% |
| Jan | 9/10 | 4896 days | 2% |
| Fred and Carin | 4/10 | 4897 days | 1% |
| John | 7/10 | 4901 days | 2% |
| Frans Derks | 9/10 | 4901 days | 2% |
| Tuibaby22 | 10/10 | 4999 days | 2% |
| Ryan J | 10/10 | 4999 days | 2% |
| Oliver Hardt | 9/10 | 5172 days | 2% |
| nztintin | 10/10 | 5183 days | 2% |
| Erik | 10/10 | 5185 days | 2% |
| Richard and Janet | 10/10 | 5186 days | 2% |
| Wright | 8/10 | 5187 days | 2% |
| Fleming Lauridsen | 5/10 | 5192 days | 2% |
| Howell Davies | 8/10 | 5192 days | 2% |
| Elaine | 9/10 | 5193 days | 2% |
| Seiler | 10/10 | 5193 days | 2% |
| Rebecca Richardson | 9/10 | 5194 days | 2% |
| Andrew Powell | 8/10 | 5194 days | 2% |
| Karin | 8/10 | 5195 days | 2% |
| Eric Lombaard | 9/10 | 5195 days | 2% |
| Kolen | 10/10 | 5195 days | 2% |
| Randewyk | 9/10 | 5196 days | 2% |
| Paul & Sharon Sneller | 9/10 | 5196 days | 2% |
| Rainer Schnell | 9/10 | 5204 days | 2% |
| Paul & Michelle Harmer | 8/10 | 5205 days | 2% |
| joerem | 10/10 | 5212 days | 2% |
| Mirando4ka | 8/10 | 5212 days | 2% |
| Therea | 10/10 | 5517 days | 2% |
| B_and_F_MN | 10/10 | 5518 days | 2% |
| Frank & Ruth | 10/10 | 5533 days | 2% |
| Berger | 9/10 | 5533 days | 2% |
| Mr & Mrs Palmer | 9/10 | 5535 days | 2% |
| J Meindersma | 5/10 | 5538 days | 2% |
| Juliane Kleiu | 10/10 | 5539 days | 2% |
| Bill Cutler | 9/10 | 5539 days | 2% |
| K Dahmer | 10/10 | 5542 days | 2% |
| Jack Vermeidem | 6/10 | 5547 days | 2% |
| Jim Coffin | 10/10 | 5547 days | 2% |
| Eva Soerensen | 8/10 | 5550 days | 2% |
| Bert Opdam | 9/10 | 5559 days | 2% |
| David Heads | 8/10 | 5564 days | 2% |
| Andy Martin | 9/10 | 5566 days | 2% |
| Fabian | 4/10 | 5568 days | 1% |
| Roger Lows | 8/10 | 5568 days | 2% |
| Sarraute | 10/10 | 5569 days | 2% |
| Webster | 10/10 | 5570 days | 2% |
| Gordon Daniels | 8/10 | 5572 days | 2% |
| Remco Smit | 10/10 | 5573 days | 2% |
| dollimyxture | 10/10 | 5608 days | 2% |
| Mikeminch | 8/10 | 5669 days | 2% |
| lindam | 10/10 | 5883 days | 2% |
| maggie Webster | 10/10 | 5900 days | 2% |
| Jvjm Family | 8/10 | 5902 days | 2% |
| Gerald Veldink | 5/10 | 5902 days | 2% |
| Marcia & Bruce | 10/10 | 5904 days | 2% |
| R Bakker | 8/10 | 5905 days | 2% |
| Aarts | 10/10 | 5907 days | 2% |
| P.C Kool | 9/10 | 5909 days | 2% |
| Rod C | 5/10 | 5912 days | 2% |
| Barbara & Sven | 10/10 | 5916 days | 2% |
| Chris Glasg | 10/10 | 5922 days | 2% |
| Sheila Morgan | 10/10 | 5923 days | 2% |
| Dieter Groscurth | 8/10 | 5924 days | 2% |
| Christian | 8/10 | 5934 days | 2% |
| Joanne Clarke | 10/10 | 5936 days | 2% |
| Annie | 8/10 | 5936 days | 2% |
| Fam Schuijers | 8/10 | 5937 days | 2% |
| Dick Rosman | 10/10 | 5938 days | 2% |
| Ingrid Overes | 9/10 | 5941 days | 2% |
| Uwe Rieper | 10/10 | 5941 days | 2% |
| S Luis Van Oler | 8/10 | 5947 days | 2% |
| Samantha Piekuta | 7/10 | 5951 days | 2% |
| John J | 8/10 | 5956 days | 2% |
| asselman | 8/10 | 5989 days | 2% |
| Colin S | 10/10 | 6012 days | 2% |
| Simon Bartholomew | 10/10 | 6016 days | 2% |
| TillE412 | 10/10 | 6233 days | 2% |
| SabineGermany | 5/10 | 6266 days | 2% |
| James O'Neil | 5/10 | 6268 days | 2% |
| Barry Smith | 9/10 | 6268 days | 2% |
| Francesca Sabat | 9/10 | 6270 days | 2% |
| JetteG | 10/10 | 6282 days | 2% |
| VolkerS | 9/10 | 6282 days | 2% |
| AimeeP | 8/10 | 6305 days | 2% |
Adjustments
Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.
Sample Size Adjustment
No Adjustment
A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Franz Josef TOP 10 Holiday Park experience has plenty of reviews and does not meet the criteria for any adjustment.
Recent Reviews Adjustment
-1.41% Adjustment
There may be an adjustment if this experience hasn't received any reviews within the last 86 days. However the Franz Josef TOP 10 Holiday Park experience does not meet the criteria for any adjustment.
In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.
The Franz Josef TOP 10 Holiday Park experience has been adjusted for 97 days. Adjustments are according to the following table.
| Days | Adjustment |
|---|---|
| … | … |
| 94 | -1.37% |
| 95 | -1.38% |
| 96 | -1.40% |
| 97 | -1.41% |
| 98 | -1.43% |
| 99 | -1.44% |
| 100 | -1.46% |
| … | … |
Balancing Adjustment
9.72% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled customers are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Final Ranking Score
75%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.