Ranking Score Explained
Hi there, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Franz Josef TOP 10 Holiday Park.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Franz Josef TOP 10 Holiday Park
Valid Reviews
119 Valid Reviews
The Franz Josef TOP 10 Holiday Park experience has a total of 121 reviews. There are 119 valid reviews that are included when calculating the ranking score and 2 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 119 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 40 |
|
34% |
| 9/10 | 26 |
|
22% |
| 8/10 | 27 |
|
23% |
| 7/10 | 6 |
|
5% |
| 6/10 | 2 |
|
2% |
| 5/10 | 7 |
|
6% |
| 4/10 | 2 |
|
2% |
| 3/10 | 5 |
|
4% |
| 2/10 | 1 |
|
1% |
| 1/10 | 3 |
|
3% |
81.26% Average
The raw data average (mean) for all the Franz Josef TOP 10 Holiday Park valid reviews is 81.26% and is based on 119 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
76 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 119 valid reviews, the experience has 76 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 76 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 27 |
|
36% |
| 9/10 | 19 |
|
25% |
| 8/10 | 19 |
|
25% |
| 7/10 | 2 |
|
3% |
| 6/10 | 1 |
|
1% |
| 5/10 | 6 |
|
8% |
| 4/10 | 2 |
|
3% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
85.66% Average
The raw data average (mean) for all the Franz Josef TOP 10 Holiday Park face-to-face reviews is 85.66% and is based on 76 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
89.56%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Nicky | 10/10 | 111 days | 100% |
| Barb Winter | 10/10 | 326 days | 85% |
| Morgz | 9/10 | 538 days | 55% |
| Chris | 10/10 | 904 days | 11% |
| Lisanne | 8/10 | 1148 days | 5% |
| Renee | 7/10 | 1148 days | 4% |
| Kiwi | 9/10 | 1238 days | 5% |
| Emlyn Clive Joseph | 10/10 | 1238 days | 5% |
| Mike | 8/10 | 1238 days | 4% |
| Greg | 1/10 | 1299 days | 3% |
| J Gower | 1/10 | 1513 days | 3% |
| MJW | 7/10 | 1544 days | 4% |
| Chris Skeet | 8/10 | 1544 days | 4% |
| Richard | 10/10 | 1544 days | 4% |
| Jannik Hoenig | 1/10 | 1576 days | 3% |
| Nicole Allison | 8/10 | 1596 days | 4% |
| Jake Woolgar | 3/10 | 1597 days | 3% |
| Mark M | 2/10 | 1999 days | 2% |
| Ray Tombs | 7/10 | 2233 days | 2% |
| Penny Powell | 3/10 | 2274 days | 2% |
| Robi Steiner | 3/10 | 2275 days | 2% |
| Avery Wong | 10/10 | 2354 days | 2% |
| Ahmed Mohsen Aly | 9/10 | 2394 days | 2% |
| Paul Frost | 7/10 | 2406 days | 2% |
| Aaron Soh | 9/10 | 2446 days | 2% |
| Diana Markovic | 10/10 | 2487 days | 2% |
| D J 13 | 3/10 | 2579 days | 1% |
| Spencer Lawrence | 9/10 | 2668 days | 2% |
| Constantin D | 3/10 | 2680 days | 1% |
| Daniel Jarrett | 6/10 | 2821 days | 1% |
| nlenning | 9/10 | 3005 days | 1% |
| Tracey Harrison | 8/10 | 3095 days | 1% |
| Elise Robson | 5/10 | 3278 days | 0% |
| Bertiethebus | 9/10 | 3370 days | 0% |
| Michael Nolan | 8/10 | 3398 days | 0% |
| Kevin Desjandino | 10/10 | 3447 days | 0% |
| Jan | 9/10 | 3448 days | 0% |
| Fred and Carin | 4/10 | 3449 days | 0% |
| John | 7/10 | 3453 days | 0% |
| Frans Derks | 9/10 | 3453 days | 0% |
| Tuibaby22 | 10/10 | 3551 days | 0% |
| Ryan J | 10/10 | 3551 days | 0% |
| Oliver Hardt | 9/10 | 3724 days | 1% |
| nztintin | 10/10 | 3735 days | 1% |
| Erik | 10/10 | 3737 days | 1% |
| Richard and Janet | 10/10 | 3738 days | 1% |
| Wright | 8/10 | 3739 days | 1% |
| Fleming Lauridsen | 5/10 | 3744 days | 1% |
| Howell Davies | 8/10 | 3744 days | 1% |
| Elaine | 9/10 | 3745 days | 1% |
| Seiler | 10/10 | 3745 days | 1% |
| Rebecca Richardson | 9/10 | 3746 days | 1% |
| Andrew Powell | 8/10 | 3746 days | 1% |
| Karin | 8/10 | 3747 days | 1% |
| Eric Lombaard | 9/10 | 3747 days | 1% |
| Kolen | 10/10 | 3747 days | 1% |
| Randewyk | 9/10 | 3748 days | 1% |
| Paul & Sharon Sneller | 9/10 | 3748 days | 1% |
| Rainer Schnell | 9/10 | 3756 days | 1% |
| Paul & Michelle Harmer | 8/10 | 3757 days | 1% |
| joerem | 10/10 | 3764 days | 1% |
| Mirando4ka | 8/10 | 3764 days | 1% |
| Therea | 10/10 | 4069 days | 1% |
| B_and_F_MN | 10/10 | 4070 days | 1% |
| Frank & Ruth | 10/10 | 4085 days | 1% |
| Berger | 9/10 | 4085 days | 1% |
| Mr & Mrs Palmer | 9/10 | 4087 days | 1% |
| J Meindersma | 5/10 | 4090 days | 1% |
| Juliane Kleiu | 10/10 | 4091 days | 1% |
| Bill Cutler | 9/10 | 4091 days | 1% |
| K Dahmer | 10/10 | 4094 days | 1% |
| Jack Vermeidem | 6/10 | 4099 days | 1% |
| Jim Coffin | 10/10 | 4099 days | 1% |
| Eva Soerensen | 8/10 | 4102 days | 1% |
| Bert Opdam | 9/10 | 4111 days | 1% |
| David Heads | 8/10 | 4116 days | 1% |
| Andy Martin | 9/10 | 4118 days | 1% |
| Fabian | 4/10 | 4120 days | 1% |
| Roger Lows | 8/10 | 4120 days | 1% |
| Sarraute | 10/10 | 4121 days | 1% |
| Webster | 10/10 | 4122 days | 1% |
| Gordon Daniels | 8/10 | 4124 days | 1% |
| Remco Smit | 10/10 | 4125 days | 1% |
| dollimyxture | 10/10 | 4160 days | 1% |
| Mikeminch | 8/10 | 4221 days | 1% |
| lindam | 10/10 | 4435 days | 1% |
| maggie Webster | 10/10 | 4452 days | 1% |
| Jvjm Family | 8/10 | 4454 days | 1% |
| Gerald Veldink | 5/10 | 4454 days | 1% |
| Marcia & Bruce | 10/10 | 4456 days | 1% |
| R Bakker | 8/10 | 4457 days | 1% |
| Aarts | 10/10 | 4459 days | 1% |
| P.C Kool | 9/10 | 4461 days | 1% |
| Rod C | 5/10 | 4464 days | 1% |
| Barbara & Sven | 10/10 | 4468 days | 1% |
| Chris Glasg | 10/10 | 4474 days | 1% |
| Sheila Morgan | 10/10 | 4475 days | 1% |
| Dieter Groscurth | 8/10 | 4476 days | 1% |
| Christian | 8/10 | 4486 days | 1% |
| Joanne Clarke | 10/10 | 4488 days | 1% |
| Annie | 8/10 | 4488 days | 1% |
| Fam Schuijers | 8/10 | 4489 days | 1% |
| Dick Rosman | 10/10 | 4490 days | 1% |
| Ingrid Overes | 9/10 | 4493 days | 1% |
| Uwe Rieper | 10/10 | 4493 days | 1% |
| S Luis Van Oler | 8/10 | 4499 days | 1% |
| Samantha Piekuta | 7/10 | 4503 days | 1% |
| John J | 8/10 | 4508 days | 1% |
| asselman | 8/10 | 4541 days | 1% |
| Colin S | 10/10 | 4564 days | 1% |
| Simon Bartholomew | 10/10 | 4568 days | 1% |
| TillE412 | 10/10 | 4785 days | 1% |
| SabineGermany | 5/10 | 4818 days | 1% |
| James O'Neil | 5/10 | 4820 days | 1% |
| Barry Smith | 9/10 | 4820 days | 1% |
| Francesca Sabat | 9/10 | 4822 days | 1% |
| JetteG | 10/10 | 4834 days | 1% |
| VolkerS | 9/10 | 4834 days | 1% |
| AimeeP | 8/10 | 4857 days | 1% |
Adjustments
Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.
Sample Size Adjustment
No Adjustment
A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Franz Josef TOP 10 Holiday Park experience has plenty of reviews and does not meet the criteria for any adjustment.
Recent Reviews Adjustment
-1.20% Adjustment
There may be an adjustment if this experience hasn't received any reviews within the last 98 days. However the Franz Josef TOP 10 Holiday Park experience does not meet the criteria for any adjustment.
In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.
The Franz Josef TOP 10 Holiday Park experience has been adjusted for 91 days. Adjustments are according to the following table.
| Days | Adjustment |
|---|---|
| … | … |
| 88 | -1.16% |
| 89 | -1.17% |
| 90 | -1.18% |
| 91 | -1.20% |
| 92 | -1.21% |
| 93 | -1.22% |
| 94 | -1.24% |
| … | … |
Final Ranking Score
88%
The final ranking score once adjustments and rounding has been applied. This value is cached and recalculated each day. Therefore it may not be precisely accurate based on the other values presented.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz.