Kia ora, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Franz Josef TOP 10 Holiday Park.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Franz Josef TOP 10 Holiday Park
Valid Reviews
122 Valid Reviews
The Franz Josef TOP 10 Holiday Park experience has a total of 124 reviews. There are 122 valid reviews that are included when calculating the ranking score and 2 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 122 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 41 |
|
34% |
| 9/10 | 26 |
|
21% |
| 8/10 | 27 |
|
22% |
| 7/10 | 6 |
|
5% |
| 6/10 | 2 |
|
2% |
| 5/10 | 7 |
|
6% |
| 4/10 | 3 |
|
2% |
| 3/10 | 5 |
|
4% |
| 2/10 | 1 |
|
1% |
| 1/10 | 4 |
|
3% |
80.49% Average
The raw data average (mean) for all the Franz Josef TOP 10 Holiday Park valid reviews is 80.49% and is based on 122 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
76 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 122 valid reviews, the experience has 76 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 76 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 27 |
|
36% |
| 9/10 | 19 |
|
25% |
| 8/10 | 19 |
|
25% |
| 7/10 | 2 |
|
3% |
| 6/10 | 1 |
|
1% |
| 5/10 | 6 |
|
8% |
| 4/10 | 2 |
|
3% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
85.66% Average
The raw data average (mean) for all the Franz Josef TOP 10 Holiday Park face-to-face reviews is 85.66% and is based on 76 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
68.30%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Nemanja | 1/10 | 749 days | 89% |
| Sarah | 4/10 | 962 days | 100% |
| Nicky | 10/10 | 1661 days | 21% |
| Barb Winter | 10/10 | 1876 days | 16% |
| Alan Deeley | 10/10 | 2057 days | 15% |
| Morgz | 9/10 | 2088 days | 14% |
| Chris | 10/10 | 2454 days | 12% |
| Lisanne | 8/10 | 2698 days | 10% |
| Renee | 7/10 | 2698 days | 10% |
| Kiwi | 9/10 | 2788 days | 10% |
| Emlyn Clive Joseph | 10/10 | 2788 days | 10% |
| Mike | 8/10 | 2788 days | 10% |
| Greg | 1/10 | 2849 days | 4% |
| J Gower | 1/10 | 3063 days | 3% |
| MJW | 7/10 | 3094 days | 7% |
| Chris Skeet | 8/10 | 3094 days | 8% |
| Richard | 10/10 | 3094 days | 8% |
| Jannik Hoenig | 1/10 | 3126 days | 3% |
| Nicole Allison | 8/10 | 3146 days | 8% |
| Jake Woolgar | 3/10 | 3147 days | 4% |
| Mark M | 2/10 | 3548 days | 2% |
| Ray Tombs | 7/10 | 3783 days | 3% |
| Penny Powell | 3/10 | 3824 days | 2% |
| Robi Steiner | 3/10 | 3825 days | 2% |
| Avery Wong | 10/10 | 3904 days | 3% |
| Ahmed Mohsen Aly | 9/10 | 3944 days | 3% |
| Paul Frost | 7/10 | 3956 days | 2% |
| Aaron Soh | 9/10 | 3996 days | 2% |
| Diana Markovic | 10/10 | 4036 days | 2% |
| D J 13 | 3/10 | 4128 days | 1% |
| Spencer Lawrence | 9/10 | 4217 days | 1% |
| Constantin D | 3/10 | 4230 days | 0% |
| Daniel Jarrett | 6/10 | 4370 days | 0% |
| nlenning | 9/10 | 4555 days | 3% |
| Tracey Harrison | 8/10 | 4645 days | 3% |
| Elise Robson | 5/10 | 4828 days | 2% |
| Bertiethebus | 9/10 | 4920 days | 3% |
| Michael Nolan | 8/10 | 4948 days | 3% |
| Kevin Desjandino | 10/10 | 4997 days | 3% |
| Jan | 9/10 | 4998 days | 3% |
| Fred and Carin | 4/10 | 4999 days | 2% |
| John | 7/10 | 5003 days | 3% |
| Frans Derks | 9/10 | 5003 days | 3% |
| Tuibaby22 | 10/10 | 5101 days | 3% |
| Ryan J | 10/10 | 5101 days | 3% |
| Oliver Hardt | 9/10 | 5274 days | 3% |
| nztintin | 10/10 | 5285 days | 3% |
| Erik | 10/10 | 5287 days | 3% |
| Richard and Janet | 10/10 | 5288 days | 3% |
| Wright | 8/10 | 5289 days | 3% |
| Fleming Lauridsen | 5/10 | 5294 days | 2% |
| Howell Davies | 8/10 | 5294 days | 3% |
| Elaine | 9/10 | 5295 days | 3% |
| Seiler | 10/10 | 5295 days | 3% |
| Rebecca Richardson | 9/10 | 5296 days | 3% |
| Andrew Powell | 8/10 | 5296 days | 3% |
| Karin | 8/10 | 5297 days | 3% |
| Eric Lombaard | 9/10 | 5297 days | 3% |
| Kolen | 10/10 | 5297 days | 3% |
| Randewyk | 9/10 | 5298 days | 3% |
| Paul & Sharon Sneller | 9/10 | 5298 days | 3% |
| Rainer Schnell | 9/10 | 5306 days | 3% |
| Paul & Michelle Harmer | 8/10 | 5307 days | 3% |
| joerem | 10/10 | 5314 days | 3% |
| Mirando4ka | 8/10 | 5314 days | 3% |
| Therea | 10/10 | 5619 days | 3% |
| B_and_F_MN | 10/10 | 5620 days | 3% |
| Frank & Ruth | 10/10 | 5635 days | 3% |
| Berger | 9/10 | 5635 days | 3% |
| Mr & Mrs Palmer | 9/10 | 5637 days | 3% |
| J Meindersma | 5/10 | 5640 days | 2% |
| Juliane Kleiu | 10/10 | 5641 days | 3% |
| Bill Cutler | 9/10 | 5641 days | 3% |
| K Dahmer | 10/10 | 5644 days | 3% |
| Jack Vermeidem | 6/10 | 5649 days | 3% |
| Jim Coffin | 10/10 | 5649 days | 3% |
| Eva Soerensen | 8/10 | 5652 days | 3% |
| Bert Opdam | 9/10 | 5661 days | 3% |
| David Heads | 8/10 | 5666 days | 3% |
| Andy Martin | 9/10 | 5668 days | 3% |
| Fabian | 4/10 | 5670 days | 2% |
| Roger Lows | 8/10 | 5670 days | 3% |
| Sarraute | 10/10 | 5671 days | 3% |
| Webster | 10/10 | 5672 days | 3% |
| Gordon Daniels | 8/10 | 5674 days | 3% |
| Remco Smit | 10/10 | 5675 days | 3% |
| dollimyxture | 10/10 | 5710 days | 3% |
| Mikeminch | 8/10 | 5771 days | 3% |
| lindam | 10/10 | 5985 days | 3% |
| maggie Webster | 10/10 | 6002 days | 3% |
| Jvjm Family | 8/10 | 6004 days | 3% |
| Gerald Veldink | 5/10 | 6004 days | 2% |
| Marcia & Bruce | 10/10 | 6006 days | 3% |
| R Bakker | 8/10 | 6007 days | 3% |
| Aarts | 10/10 | 6009 days | 3% |
| P.C Kool | 9/10 | 6011 days | 3% |
| Rod C | 5/10 | 6014 days | 2% |
| Barbara & Sven | 10/10 | 6018 days | 3% |
| Chris Glasg | 10/10 | 6024 days | 3% |
| Sheila Morgan | 10/10 | 6025 days | 3% |
| Dieter Groscurth | 8/10 | 6026 days | 3% |
| Christian | 8/10 | 6036 days | 3% |
| Joanne Clarke | 10/10 | 6038 days | 3% |
| Annie | 8/10 | 6038 days | 3% |
| Fam Schuijers | 8/10 | 6039 days | 3% |
| Dick Rosman | 10/10 | 6040 days | 3% |
| Ingrid Overes | 9/10 | 6043 days | 3% |
| Uwe Rieper | 10/10 | 6043 days | 3% |
| S Luis Van Oler | 8/10 | 6049 days | 3% |
| Samantha Piekuta | 7/10 | 6053 days | 3% |
| John J | 8/10 | 6058 days | 3% |
| asselman | 8/10 | 6091 days | 3% |
| Colin S | 10/10 | 6114 days | 3% |
| Simon Bartholomew | 10/10 | 6118 days | 3% |
| TillE412 | 10/10 | 6335 days | 3% |
| SabineGermany | 5/10 | 6368 days | 2% |
| James O'Neil | 5/10 | 6370 days | 2% |
| Barry Smith | 9/10 | 6370 days | 3% |
| Francesca Sabat | 9/10 | 6372 days | 3% |
| JetteG | 10/10 | 6384 days | 3% |
| VolkerS | 9/10 | 6384 days | 3% |
| AimeeP | 8/10 | 6407 days | 3% |
Adjustments
Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.
Sample Size Adjustment
No Adjustment
A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Franz Josef TOP 10 Holiday Park experience has plenty of reviews and does not meet the criteria for any adjustment.
Recent Reviews Adjustment
-2.37% Adjustment
There may be an adjustment if this experience hasn't received any reviews within the last 109 days. However the Franz Josef TOP 10 Holiday Park experience does not meet the criteria for any adjustment.
In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.
The Franz Josef TOP 10 Holiday Park experience has been adjusted for 199 days. Adjustments are according to the following table.
| Days | Adjustment |
|---|---|
| … | … |
| 196 | -2.33% |
| 197 | -2.34% |
| 198 | -2.36% |
| 199 | -2.37% |
| 200 | -2.38% |
| 201 | -2.39% |
| 202 | -2.40% |
| … | … |
Balancing Adjustment
9.56% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled customers are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Final Ranking Score
76%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.