Ranking Score Explained

Hi there, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.

The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!

We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?

Below you'll find details around some of the important factors that went into calculating the ranking score for Franz Josef TOP 10 Holiday Park.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.

Nick Morrison's avatar

Nick Morrison

Rankers owner

Franz Josef TOP 10 Holiday Park

Valid Reviews

116 Valid Reviews

The Franz Josef TOP 10 Holiday Park experience has a total of 118 reviews. There are 116 valid reviews that are included when calculating the ranking score and 2 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.

Below is the distribution of ratings for the 116 valid reviews:

Rating Count Percentage
10/10 38
33%
9/10 25
22%
8/10 27
23%
7/10 6
5%
6/10 2
2%
5/10 7
6%
4/10 2
2%
3/10 5
4%
2/10 1
1%
1/10 3
3%

80.86% Average

The raw data average (mean) for all the Franz Josef TOP 10 Holiday Park valid reviews is 80.86% and is based on 116 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.

Face-to-Face Reviews

76 Face-to-Face Reviews

The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.

More about face-to-face reviews

Within the 116 valid reviews, the experience has 76 face-to-face reviews collected during interviews by our team.

Below is the distribution of ratings for the 76 face-to-face reviews:

Rating Count Percentage
10/10 27
36%
9/10 19
25%
8/10 19
25%
7/10 2
3%
6/10 1
1%
5/10 6
8%
4/10 2
3%
3/10 0
0%
2/10 0
0%
1/10 0
0%

85.66% Average

The raw data average (mean) for all the Franz Josef TOP 10 Holiday Park face-to-face reviews is 85.66% and is based on 76 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.

Weighted Average

77.75%

Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.

Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.

Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.

Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.

Reviewer Rating Age Face-to-Face Weight Relative Weight
Chris 10/10 223 days 92.12 100%
Lisanne 8/10 467 days 62.17 67%
Renee 7/10 467 days 59.55 65%
Kiwi 9/10 557 days 50.87 55%
Emlyn Clive Joseph 10/10 557 days 50.87 55%
Mike 8/10 557 days 48.32 52%
Greg 1/10 618 days 29.97 33%
J Gower 1/10 832 days 11.65 13%
MJW 7/10 863 days 12.31 13%
Chris Skeet 8/10 863 days 12.85 14%
Richard 10/10 863 days 13.53 15%
Jannik Hoenig 1/10 895 days 8.28 9%
Nicole Allison 8/10 915 days 9.63 10%
Jake Woolgar 3/10 916 days 7.76 8%
Mark M 2/10 1318 days 3.42 4%
Ray Tombs 7/10 1552 days 3.74 4%
Penny Powell 3/10 1593 days 3.1 3%
Robi Steiner 3/10 1594 days 3.1 3%
Avery Wong 10/10 1673 days 3.87 4%
Ahmed Mohsen Aly 9/10 1713 days 3.79 4%
Paul Frost 7/10 1725 days 3.43 4%
Aaron Soh 9/10 1765 days 3.69 4%
Diana Markovic 10/10 1806 days 3.61 4%
D J 13 3/10 1898 days 2.64 3%
Spencer Lawrence 9/10 1987 days 3.25 4%
Constantin D 3/10 1999 days 2.49 3%
Daniel Jarrett 6/10 2140 days 2.45 3%
nlenning 9/10 2324 days 2.59 3%
Tracey Harrison 8/10 2414 days 2.3 2%
Elise Robson 5/10 2597 days 1.67 2%
Bertiethebus 9/10 2689 days 1.88 2%
Michael Nolan 8/10 2717 days 1.73 2%
Kevin Desjandino 10/10 2766 days true 1.73 2%
Jan 9/10 2767 days true 1.73 2%
Fred and Carin 4/10 2768 days true 1.36 1%
John 7/10 2772 days true 1.56 2%
Frans Derks 9/10 2772 days true 1.72 2%
Tuibaby22 10/10 2870 days 1.53 2%
Ryan J 10/10 2870 days 1.53 2%
Oliver Hardt 9/10 3043 days true 1.19 1%
nztintin 10/10 3054 days 1.17 1%
Erik 10/10 3056 days true 1.16 1%
Richard and Janet 10/10 3057 days true 1.16 1%
Wright 8/10 3058 days true 1.1 1%
Fleming Lauridsen 5/10 3063 days true 0.93 1%
Howell Davies 8/10 3063 days true 1.09 1%
Elaine 9/10 3064 days true 1.15 1%
Seiler 10/10 3064 days true 1.15 1%
Rebecca Richardson 9/10 3065 days true 1.14 1%
Andrew Powell 8/10 3065 days true 1.09 1%
Karin 8/10 3066 days true 1.09 1%
Eric Lombaard 9/10 3066 days true 1.14 1%
Kolen 10/10 3066 days true 1.14 1%
Randewyk 9/10 3067 days true 1.14 1%
Paul & Sharon Sneller 9/10 3067 days true 1.14 1%
Rainer Schnell 9/10 3075 days true 1.13 1%
Paul & Michelle Harmer 8/10 3076 days true 1.07 1%
joerem 10/10 3083 days 1.11 1%
Mirando4ka 8/10 3083 days 1.05 1%
Therea 10/10 3388 days true 0.51 1%
B_and_F_MN 10/10 3389 days 0.51 1%
Frank & Ruth 10/10 3404 days true 0.48 1%
Berger 9/10 3404 days true 0.48 1%
Mr & Mrs Palmer 9/10 3406 days true 0.48 1%
J Meindersma 5/10 3409 days true 0.38 0%
Juliane Kleiu 10/10 3410 days true 0.47 1%
Bill Cutler 9/10 3410 days true 0.47 1%
K Dahmer 10/10 3413 days true 0.46 1%
Jack Vermeidem 6/10 3418 days true 0.38 0%
Jim Coffin 10/10 3418 days true 0.45 0%
Eva Soerensen 8/10 3421 days true 0.43 0%
Bert Opdam 9/10 3430 days true 0.43 0%
David Heads 8/10 3435 days true 0.4 0%
Andy Martin 9/10 3437 days true 0.42 0%
Fabian 4/10 3439 days true 0.33 0%
Roger Lows 8/10 3439 days true 0.39 0%
Sarraute 10/10 3440 days true 0.41 0%
Webster 10/10 3441 days true 0.41 0%
Gordon Daniels 8/10 3443 days true 0.38 0%
Remco Smit 10/10 3444 days true 0.4 0%
dollimyxture 10/10 3479 days 0.33 0%
Mikeminch 8/10 3540 days 0.2 0%
lindam 10/10 3754 days true 0.0 0%
maggie Webster 10/10 3771 days true 0.0 0%
Jvjm Family 8/10 3773 days true 0.0 0%
Gerald Veldink 5/10 3773 days true 0.0 0%
Marcia & Bruce 10/10 3775 days true 0.0 0%
R Bakker 8/10 3776 days true 0.0 0%
Aarts 10/10 3778 days true 0.0 0%
P.C Kool 9/10 3780 days true 0.0 0%
Rod C 5/10 3783 days true 0.0 0%
Barbara & Sven 10/10 3787 days true 0.0 0%
Chris Glasg 10/10 3793 days true 0.0 0%
Sheila Morgan 10/10 3794 days true 0.0 0%
Dieter Groscurth 8/10 3795 days true 0.0 0%
Christian 8/10 3805 days true 0.0 0%
Joanne Clarke 10/10 3807 days true 0.0 0%
Annie 8/10 3807 days true 0.0 0%
Fam Schuijers 8/10 3808 days true 0.0 0%
Dick Rosman 10/10 3809 days true 0.0 0%
Ingrid Overes 9/10 3812 days true 0.0 0%
Uwe Rieper 10/10 3812 days true 0.0 0%
S Luis Van Oler 8/10 3818 days true 0.0 0%
Samantha Piekuta 7/10 3822 days true 0.0 0%
John J 8/10 3827 days true 0.0 0%
asselman 8/10 3860 days true 0.0 0%
Colin S 10/10 3883 days true 0.0 0%
Simon Bartholomew 10/10 3887 days true 0.0 0%
TillE412 10/10 4104 days true 0.0 0%
SabineGermany 5/10 4137 days true 0.0 0%
James O'Neil 5/10 4139 days true 0.0 0%
Barry Smith 9/10 4139 days true 0.0 0%
Francesca Sabat 9/10 4141 days true 0.0 0%
JetteG 10/10 4153 days true 0.0 0%
VolkerS 9/10 4153 days true 0.0 0%
AimeeP 8/10 4176 days true 0.0 0%

Adjustments

Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.

Sample Size Adjustment

No Adjustment

A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Franz Josef TOP 10 Holiday Park experience has plenty of reviews and does not meet the criteria for any adjustment.

Recent Reviews Adjustment

-2.00% Adjustment

There may be an adjustment if this experience hasn't received any reviews within the last 125 days. However the Franz Josef TOP 10 Holiday Park experience does not meet the criteria for any adjustment.

In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.

The Franz Josef TOP 10 Holiday Park experience has been adjusted for 200 days. Adjustments are according to the following table.

Days Adjustment
197 -1.97%
198 -1.98%
199 -1.99%
200 -2.00%
201 -2.01%
202 -2.02%
203 -2.03%

Final Ranking Score

76%

The final ranking score once adjustments and rounding has been applied. This value is cached and recalculated each day. Therefore it may not be precisely accurate based on the other values presented.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz.