Ranking Score Explained
Hi there, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Franz Josef TOP 10 Holiday Park.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Franz Josef TOP 10 Holiday Park
Valid Reviews
118 Valid Reviews
The Franz Josef TOP 10 Holiday Park experience has a total of 120 reviews. There are 118 valid reviews that are included when calculating the ranking score and 2 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 118 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 39 |
|
33% |
| 9/10 | 26 |
|
22% |
| 8/10 | 27 |
|
23% |
| 7/10 | 6 |
|
5% |
| 6/10 | 2 |
|
2% |
| 5/10 | 7 |
|
6% |
| 4/10 | 2 |
|
2% |
| 3/10 | 5 |
|
4% |
| 2/10 | 1 |
|
1% |
| 1/10 | 3 |
|
3% |
81.10% Average
The raw data average (mean) for all the Franz Josef TOP 10 Holiday Park valid reviews is 81.10% and is based on 118 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
76 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 118 valid reviews, the experience has 76 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 76 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 27 |
|
36% |
| 9/10 | 19 |
|
25% |
| 8/10 | 19 |
|
25% |
| 7/10 | 2 |
|
3% |
| 6/10 | 1 |
|
1% |
| 5/10 | 6 |
|
8% |
| 4/10 | 2 |
|
3% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
85.66% Average
The raw data average (mean) for all the Franz Josef TOP 10 Holiday Park face-to-face reviews is 85.66% and is based on 76 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
86.97%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Barb Winter | 10/10 | 89 days | 100% |
| Morgz | 9/10 | 301 days | 87% |
| Chris | 10/10 | 667 days | 34% |
| Lisanne | 8/10 | 911 days | 10% |
| Renee | 7/10 | 911 days | 9% |
| Kiwi | 9/10 | 1001 days | 6% |
| Emlyn Clive Joseph | 10/10 | 1001 days | 6% |
| Mike | 8/10 | 1001 days | 6% |
| Greg | 1/10 | 1062 days | 4% |
| J Gower | 1/10 | 1276 days | 3% |
| MJW | 7/10 | 1307 days | 4% |
| Chris Skeet | 8/10 | 1307 days | 4% |
| Richard | 10/10 | 1307 days | 4% |
| Jannik Hoenig | 1/10 | 1339 days | 3% |
| Nicole Allison | 8/10 | 1359 days | 4% |
| Jake Woolgar | 3/10 | 1360 days | 3% |
| Mark M | 2/10 | 1761 days | 3% |
| Ray Tombs | 7/10 | 1996 days | 3% |
| Penny Powell | 3/10 | 2037 days | 2% |
| Robi Steiner | 3/10 | 2038 days | 2% |
| Avery Wong | 10/10 | 2117 days | 3% |
| Ahmed Mohsen Aly | 9/10 | 2157 days | 3% |
| Paul Frost | 7/10 | 2169 days | 2% |
| Aaron Soh | 9/10 | 2209 days | 3% |
| Diana Markovic | 10/10 | 2249 days | 3% |
| D J 13 | 3/10 | 2341 days | 2% |
| Spencer Lawrence | 9/10 | 2430 days | 2% |
| Constantin D | 3/10 | 2443 days | 2% |
| Daniel Jarrett | 6/10 | 2583 days | 2% |
| nlenning | 9/10 | 2768 days | 2% |
| Tracey Harrison | 8/10 | 2858 days | 1% |
| Elise Robson | 5/10 | 3041 days | 1% |
| Bertiethebus | 9/10 | 3133 days | 1% |
| Michael Nolan | 8/10 | 3161 days | 1% |
| Kevin Desjandino | 10/10 | 3210 days | 1% |
| Jan | 9/10 | 3211 days | 1% |
| Fred and Carin | 4/10 | 3212 days | 0% |
| John | 7/10 | 3216 days | 1% |
| Frans Derks | 9/10 | 3216 days | 1% |
| Tuibaby22 | 10/10 | 3314 days | 0% |
| Ryan J | 10/10 | 3314 days | 0% |
| Oliver Hardt | 9/10 | 3487 days | 0% |
| nztintin | 10/10 | 3498 days | 0% |
| Erik | 10/10 | 3500 days | 0% |
| Richard and Janet | 10/10 | 3501 days | 0% |
| Wright | 8/10 | 3502 days | 0% |
| Fleming Lauridsen | 5/10 | 3507 days | 0% |
| Howell Davies | 8/10 | 3507 days | 0% |
| Elaine | 9/10 | 3508 days | 0% |
| Seiler | 10/10 | 3508 days | 0% |
| Rebecca Richardson | 9/10 | 3509 days | 0% |
| Andrew Powell | 8/10 | 3509 days | 0% |
| Karin | 8/10 | 3510 days | 0% |
| Eric Lombaard | 9/10 | 3510 days | 0% |
| Kolen | 10/10 | 3510 days | 0% |
| Randewyk | 9/10 | 3511 days | 0% |
| Paul & Sharon Sneller | 9/10 | 3511 days | 0% |
| Rainer Schnell | 9/10 | 3519 days | 0% |
| Paul & Michelle Harmer | 8/10 | 3520 days | 0% |
| joerem | 10/10 | 3527 days | 0% |
| Mirando4ka | 8/10 | 3527 days | 0% |
| Therea | 10/10 | 3832 days | 1% |
| B_and_F_MN | 10/10 | 3833 days | 1% |
| Frank & Ruth | 10/10 | 3848 days | 1% |
| Berger | 9/10 | 3848 days | 1% |
| Mr & Mrs Palmer | 9/10 | 3850 days | 1% |
| J Meindersma | 5/10 | 3853 days | 1% |
| Juliane Kleiu | 10/10 | 3854 days | 1% |
| Bill Cutler | 9/10 | 3854 days | 1% |
| K Dahmer | 10/10 | 3857 days | 1% |
| Jack Vermeidem | 6/10 | 3862 days | 1% |
| Jim Coffin | 10/10 | 3862 days | 1% |
| Eva Soerensen | 8/10 | 3865 days | 1% |
| Bert Opdam | 9/10 | 3874 days | 1% |
| David Heads | 8/10 | 3879 days | 1% |
| Andy Martin | 9/10 | 3881 days | 1% |
| Fabian | 4/10 | 3883 days | 1% |
| Roger Lows | 8/10 | 3883 days | 1% |
| Sarraute | 10/10 | 3884 days | 1% |
| Webster | 10/10 | 3885 days | 1% |
| Gordon Daniels | 8/10 | 3887 days | 1% |
| Remco Smit | 10/10 | 3888 days | 1% |
| dollimyxture | 10/10 | 3923 days | 1% |
| Mikeminch | 8/10 | 3984 days | 1% |
| lindam | 10/10 | 4198 days | 1% |
| maggie Webster | 10/10 | 4215 days | 1% |
| Jvjm Family | 8/10 | 4217 days | 1% |
| Gerald Veldink | 5/10 | 4217 days | 1% |
| Marcia & Bruce | 10/10 | 4219 days | 1% |
| R Bakker | 8/10 | 4220 days | 1% |
| Aarts | 10/10 | 4222 days | 1% |
| P.C Kool | 9/10 | 4224 days | 1% |
| Rod C | 5/10 | 4227 days | 1% |
| Barbara & Sven | 10/10 | 4231 days | 1% |
| Chris Glasg | 10/10 | 4237 days | 1% |
| Sheila Morgan | 10/10 | 4238 days | 1% |
| Dieter Groscurth | 8/10 | 4239 days | 1% |
| Christian | 8/10 | 4249 days | 1% |
| Joanne Clarke | 10/10 | 4251 days | 1% |
| Annie | 8/10 | 4251 days | 1% |
| Fam Schuijers | 8/10 | 4252 days | 1% |
| Dick Rosman | 10/10 | 4253 days | 1% |
| Ingrid Overes | 9/10 | 4256 days | 1% |
| Uwe Rieper | 10/10 | 4256 days | 1% |
| S Luis Van Oler | 8/10 | 4262 days | 1% |
| Samantha Piekuta | 7/10 | 4266 days | 1% |
| John J | 8/10 | 4271 days | 1% |
| asselman | 8/10 | 4304 days | 1% |
| Colin S | 10/10 | 4327 days | 1% |
| Simon Bartholomew | 10/10 | 4331 days | 1% |
| TillE412 | 10/10 | 4548 days | 1% |
| SabineGermany | 5/10 | 4581 days | 1% |
| James O'Neil | 5/10 | 4583 days | 1% |
| Barry Smith | 9/10 | 4583 days | 1% |
| Francesca Sabat | 9/10 | 4585 days | 1% |
| JetteG | 10/10 | 4597 days | 1% |
| VolkerS | 9/10 | 4597 days | 1% |
| AimeeP | 8/10 | 4620 days | 1% |
Adjustments
Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.
Sample Size Adjustment
No Adjustment
A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Franz Josef TOP 10 Holiday Park experience has plenty of reviews and does not meet the criteria for any adjustment.
Recent Reviews Adjustment
-0.93% Adjustment
There may be an adjustment if this experience hasn't received any reviews within the last 69 days. However the Franz Josef TOP 10 Holiday Park experience does not meet the criteria for any adjustment.
In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.
The Franz Josef TOP 10 Holiday Park experience has been adjusted for 58 days. Adjustments are according to the following table.
| Days | Adjustment |
|---|---|
| … | … |
| 55 | -0.88% |
| 56 | -0.90% |
| 57 | -0.91% |
| 58 | -0.93% |
| 59 | -0.95% |
| 60 | -0.96% |
| 61 | -0.98% |
| … | … |
Final Ranking Score
86%
The final ranking score once adjustments and rounding has been applied. This value is cached and recalculated each day. Therefore it may not be precisely accurate based on the other values presented.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz.