Hey, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Franz Josef TOP 10 Holiday Park.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Franz Josef TOP 10 Holiday Park
Valid Reviews
122 Valid Reviews
The Franz Josef TOP 10 Holiday Park experience has a total of 124 reviews. There are 122 valid reviews that are included when calculating the ranking score and 2 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 122 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 41 |
|
34% |
| 9/10 | 26 |
|
21% |
| 8/10 | 27 |
|
22% |
| 7/10 | 6 |
|
5% |
| 6/10 | 2 |
|
2% |
| 5/10 | 7 |
|
6% |
| 4/10 | 3 |
|
2% |
| 3/10 | 5 |
|
4% |
| 2/10 | 1 |
|
1% |
| 1/10 | 4 |
|
3% |
80.49% Average
The raw data average (mean) for all the Franz Josef TOP 10 Holiday Park valid reviews is 80.49% and is based on 122 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
76 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 122 valid reviews, the experience has 76 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 76 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 27 |
|
36% |
| 9/10 | 19 |
|
25% |
| 8/10 | 19 |
|
25% |
| 7/10 | 2 |
|
3% |
| 6/10 | 1 |
|
1% |
| 5/10 | 6 |
|
8% |
| 4/10 | 2 |
|
3% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
85.66% Average
The raw data average (mean) for all the Franz Josef TOP 10 Holiday Park face-to-face reviews is 85.66% and is based on 76 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
67.30%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Nemanja | 1/10 | 668 days | 83% |
| Sarah | 4/10 | 881 days | 100% |
| Nicky | 10/10 | 1580 days | 23% |
| Barb Winter | 10/10 | 1795 days | 14% |
| Alan Deeley | 10/10 | 1976 days | 13% |
| Morgz | 9/10 | 2007 days | 12% |
| Chris | 10/10 | 2373 days | 10% |
| Lisanne | 8/10 | 2617 days | 9% |
| Renee | 7/10 | 2617 days | 8% |
| Kiwi | 9/10 | 2707 days | 9% |
| Emlyn Clive Joseph | 10/10 | 2707 days | 9% |
| Mike | 8/10 | 2707 days | 8% |
| Greg | 1/10 | 2768 days | 3% |
| J Gower | 1/10 | 2982 days | 3% |
| MJW | 7/10 | 3013 days | 6% |
| Chris Skeet | 8/10 | 3013 days | 7% |
| Richard | 10/10 | 3013 days | 7% |
| Jannik Hoenig | 1/10 | 3045 days | 3% |
| Nicole Allison | 8/10 | 3065 days | 7% |
| Jake Woolgar | 3/10 | 3066 days | 3% |
| Mark M | 2/10 | 3468 days | 2% |
| Ray Tombs | 7/10 | 3702 days | 3% |
| Penny Powell | 3/10 | 3743 days | 1% |
| Robi Steiner | 3/10 | 3744 days | 1% |
| Avery Wong | 10/10 | 3823 days | 3% |
| Ahmed Mohsen Aly | 9/10 | 3863 days | 2% |
| Paul Frost | 7/10 | 3875 days | 2% |
| Aaron Soh | 9/10 | 3915 days | 2% |
| Diana Markovic | 10/10 | 3956 days | 2% |
| D J 13 | 3/10 | 4048 days | 1% |
| Spencer Lawrence | 9/10 | 4137 days | 1% |
| Constantin D | 3/10 | 4149 days | 0% |
| Daniel Jarrett | 6/10 | 4290 days | 0% |
| nlenning | 9/10 | 4474 days | 2% |
| Tracey Harrison | 8/10 | 4564 days | 2% |
| Elise Robson | 5/10 | 4747 days | 2% |
| Bertiethebus | 9/10 | 4839 days | 2% |
| Michael Nolan | 8/10 | 4867 days | 2% |
| Kevin Desjandino | 10/10 | 4916 days | 2% |
| Jan | 9/10 | 4917 days | 2% |
| Fred and Carin | 4/10 | 4918 days | 1% |
| John | 7/10 | 4922 days | 2% |
| Frans Derks | 9/10 | 4922 days | 2% |
| Tuibaby22 | 10/10 | 5020 days | 2% |
| Ryan J | 10/10 | 5020 days | 2% |
| Oliver Hardt | 9/10 | 5193 days | 2% |
| nztintin | 10/10 | 5204 days | 2% |
| Erik | 10/10 | 5206 days | 2% |
| Richard and Janet | 10/10 | 5207 days | 2% |
| Wright | 8/10 | 5208 days | 2% |
| Fleming Lauridsen | 5/10 | 5213 days | 2% |
| Howell Davies | 8/10 | 5213 days | 2% |
| Elaine | 9/10 | 5214 days | 2% |
| Seiler | 10/10 | 5214 days | 2% |
| Rebecca Richardson | 9/10 | 5215 days | 2% |
| Andrew Powell | 8/10 | 5215 days | 2% |
| Karin | 8/10 | 5216 days | 2% |
| Eric Lombaard | 9/10 | 5216 days | 2% |
| Kolen | 10/10 | 5216 days | 2% |
| Randewyk | 9/10 | 5217 days | 2% |
| Paul & Sharon Sneller | 9/10 | 5217 days | 2% |
| Rainer Schnell | 9/10 | 5225 days | 2% |
| Paul & Michelle Harmer | 8/10 | 5226 days | 2% |
| joerem | 10/10 | 5233 days | 2% |
| Mirando4ka | 8/10 | 5233 days | 2% |
| Therea | 10/10 | 5538 days | 2% |
| B_and_F_MN | 10/10 | 5539 days | 2% |
| Frank & Ruth | 10/10 | 5554 days | 2% |
| Berger | 9/10 | 5554 days | 2% |
| Mr & Mrs Palmer | 9/10 | 5556 days | 2% |
| J Meindersma | 5/10 | 5559 days | 2% |
| Juliane Kleiu | 10/10 | 5560 days | 2% |
| Bill Cutler | 9/10 | 5560 days | 2% |
| K Dahmer | 10/10 | 5563 days | 2% |
| Jack Vermeidem | 6/10 | 5568 days | 2% |
| Jim Coffin | 10/10 | 5568 days | 2% |
| Eva Soerensen | 8/10 | 5571 days | 2% |
| Bert Opdam | 9/10 | 5580 days | 2% |
| David Heads | 8/10 | 5585 days | 2% |
| Andy Martin | 9/10 | 5587 days | 2% |
| Fabian | 4/10 | 5589 days | 1% |
| Roger Lows | 8/10 | 5589 days | 2% |
| Sarraute | 10/10 | 5590 days | 2% |
| Webster | 10/10 | 5591 days | 2% |
| Gordon Daniels | 8/10 | 5593 days | 2% |
| Remco Smit | 10/10 | 5594 days | 2% |
| dollimyxture | 10/10 | 5629 days | 2% |
| Mikeminch | 8/10 | 5690 days | 2% |
| lindam | 10/10 | 5904 days | 2% |
| maggie Webster | 10/10 | 5921 days | 2% |
| Jvjm Family | 8/10 | 5923 days | 2% |
| Gerald Veldink | 5/10 | 5923 days | 2% |
| Marcia & Bruce | 10/10 | 5925 days | 2% |
| R Bakker | 8/10 | 5926 days | 2% |
| Aarts | 10/10 | 5928 days | 2% |
| P.C Kool | 9/10 | 5930 days | 2% |
| Rod C | 5/10 | 5933 days | 2% |
| Barbara & Sven | 10/10 | 5937 days | 2% |
| Chris Glasg | 10/10 | 5943 days | 2% |
| Sheila Morgan | 10/10 | 5944 days | 2% |
| Dieter Groscurth | 8/10 | 5945 days | 2% |
| Christian | 8/10 | 5955 days | 2% |
| Joanne Clarke | 10/10 | 5957 days | 2% |
| Annie | 8/10 | 5957 days | 2% |
| Fam Schuijers | 8/10 | 5958 days | 2% |
| Dick Rosman | 10/10 | 5959 days | 2% |
| Ingrid Overes | 9/10 | 5962 days | 2% |
| Uwe Rieper | 10/10 | 5962 days | 2% |
| S Luis Van Oler | 8/10 | 5968 days | 2% |
| Samantha Piekuta | 7/10 | 5972 days | 2% |
| John J | 8/10 | 5977 days | 2% |
| asselman | 8/10 | 6010 days | 2% |
| Colin S | 10/10 | 6033 days | 2% |
| Simon Bartholomew | 10/10 | 6037 days | 2% |
| TillE412 | 10/10 | 6254 days | 2% |
| SabineGermany | 5/10 | 6287 days | 2% |
| James O'Neil | 5/10 | 6289 days | 2% |
| Barry Smith | 9/10 | 6289 days | 2% |
| Francesca Sabat | 9/10 | 6291 days | 2% |
| JetteG | 10/10 | 6303 days | 2% |
| VolkerS | 9/10 | 6303 days | 2% |
| AimeeP | 8/10 | 6326 days | 2% |
Adjustments
Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.
Sample Size Adjustment
No Adjustment
A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Franz Josef TOP 10 Holiday Park experience has plenty of reviews and does not meet the criteria for any adjustment.
Recent Reviews Adjustment
-1.46% Adjustment
There may be an adjustment if this experience hasn't received any reviews within the last 105 days. However the Franz Josef TOP 10 Holiday Park experience does not meet the criteria for any adjustment.
In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.
The Franz Josef TOP 10 Holiday Park experience has been adjusted for 118 days. Adjustments are according to the following table.
| Days | Adjustment |
|---|---|
| … | … |
| 115 | -1.42% |
| 116 | -1.43% |
| 117 | -1.45% |
| 118 | -1.46% |
| 119 | -1.47% |
| 120 | -1.48% |
| 121 | -1.50% |
| … | … |
Balancing Adjustment
9.62% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled customers are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Final Ranking Score
75%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.