Ranking Score Explained

Hi there, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.

The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!

We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?

Below you'll find details around some of the important factors that went into calculating the ranking score for Franz Josef TOP 10 Holiday Park.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.

Nick Morrison's avatar

Nick Morrison

Rankers owner

Franz Josef TOP 10 Holiday Park

Valid Reviews

115 Valid Reviews

The Franz Josef TOP 10 Holiday Park experience has a total of 116 reviews. There are 115 valid reviews that are included when calculating the ranking score and 1 invalid review that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.

Below is the distribution of ratings for the 115 valid reviews:

Rating Count Percentage
10/10 37
32%
9/10 25
22%
8/10 27
23%
7/10 6
5%
6/10 2
2%
5/10 7
6%
4/10 2
2%
3/10 5
4%
2/10 1
1%
1/10 3
3%

80.70% Average

The raw data average (mean) for all the Franz Josef TOP 10 Holiday Park valid reviews is 80.70% and is based on 115 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.

Face-to-Face Reviews

76 Face-to-Face Reviews

The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.

More about face-to-face reviews

Within the 115 valid reviews, the experience has 76 face-to-face reviews collected during interviews by our team.

Below is the distribution of ratings for the 76 face-to-face reviews:

Rating Count Percentage
10/10 27
36%
9/10 19
25%
8/10 19
25%
7/10 2
3%
6/10 1
1%
5/10 6
8%
4/10 2
3%
3/10 0
0%
2/10 0
0%
1/10 0
0%

85.66% Average

The raw data average (mean) for all the Franz Josef TOP 10 Holiday Park face-to-face reviews is 85.66% and is based on 76 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.

Weighted Average

71.63%

Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.

Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.

Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.

Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.

Reviewer Rating Age Face-to-Face Weight Relative Weight
Lisanne 8/10 202 days 88.86 100%
Renee 7/10 202 days 85.12 96%
Kiwi 9/10 292 days 86.49 97%
Emlyn Clive Joseph 10/10 292 days 86.49 97%
Mike 8/10 292 days 82.16 92%
Greg 1/10 353 days 58.59 66%
J Gower 1/10 567 days 35.9 40%
MJW 7/10 598 days 40.17 45%
Chris Skeet 8/10 598 days 41.93 47%
Richard 10/10 598 days 44.14 50%
Jannik Hoenig 1/10 630 days 28.66 32%
Nicole Allison 8/10 650 days 34.56 39%
Jake Woolgar 3/10 651 days 27.9 31%
Mark M 2/10 1052 days 3.97 4%
Ray Tombs 7/10 1287 days 4.25 5%
Penny Powell 3/10 1328 days 3.54 4%
Robi Steiner 3/10 1329 days 3.54 4%
Avery Wong 10/10 1408 days 4.46 5%
Ahmed Mohsen Aly 9/10 1448 days 4.4 5%
Paul Frost 7/10 1460 days 3.98 4%
Aaron Soh 9/10 1500 days 4.31 5%
Diana Markovic 10/10 1540 days 4.24 5%
D J 13 3/10 1632 days 3.14 3%
Spencer Lawrence 9/10 1721 days 3.93 4%
Constantin D 3/10 1734 days 3.01 3%
Daniel Jarrett 6/10 1874 days 3.04 3%
nlenning 9/10 2059 days 3.35 4%
Tracey Harrison 8/10 2149 days 3.04 3%
Elise Robson 5/10 2332 days 2.33 2%
Bertiethebus 9/10 2424 days 2.72 3%
Michael Nolan 8/10 2452 days 2.54 3%
Kevin Desjandino 10/10 2501 days true 2.59 3%
Jan 9/10 2502 days true 2.59 3%
Fred and Carin 4/10 2503 days true 2.05 2%
John 7/10 2507 days true 2.35 2%
Frans Derks 9/10 2507 days true 2.58 3%
Tuibaby22 10/10 2605 days 2.41 3%
Ryan J 10/10 2605 days 2.41 3%
Oliver Hardt 9/10 2778 days true 2.12 2%
nztintin 10/10 2789 days 2.1 2%
Erik 10/10 2791 days true 2.1 2%
Richard and Janet 10/10 2792 days true 2.09 2%
Wright 8/10 2793 days true 1.99 2%
Fleming Lauridsen 5/10 2798 days true 1.69 2%
Howell Davies 8/10 2798 days true 1.98 2%
Elaine 9/10 2799 days true 2.08 2%
Seiler 10/10 2799 days true 2.08 2%
Rebecca Richardson 9/10 2800 days true 2.08 2%
Andrew Powell 8/10 2800 days true 1.98 2%
Karin 8/10 2801 days true 1.97 2%
Eric Lombaard 9/10 2801 days true 2.08 2%
Kolen 10/10 2801 days true 2.08 2%
Randewyk 9/10 2802 days true 2.08 2%
Paul & Sharon Sneller 9/10 2802 days true 2.08 2%
Rainer Schnell 9/10 2810 days true 2.06 2%
Paul & Michelle Harmer 8/10 2811 days true 1.96 2%
joerem 10/10 2818 days 2.05 2%
Mirando4ka 8/10 2818 days 1.95 2%
Therea 10/10 3123 days true 1.53 2%
B_and_F_MN 10/10 3124 days 1.53 2%
Frank & Ruth 10/10 3139 days true 1.5 2%
Berger 9/10 3139 days true 1.5 2%
Mr & Mrs Palmer 9/10 3141 days true 1.5 1%
J Meindersma 5/10 3144 days true 1.21 1%
Juliane Kleiu 10/10 3145 days true 1.49 1%
Bill Cutler 9/10 3145 days true 1.49 1%
K Dahmer 10/10 3148 days true 1.48 1%
Jack Vermeidem 6/10 3153 days true 1.23 1%
Jim Coffin 10/10 3153 days true 1.48 1%
Eva Soerensen 8/10 3156 days true 1.4 1%
Bert Opdam 9/10 3165 days true 1.46 1%
David Heads 8/10 3170 days true 1.37 1%
Andy Martin 9/10 3172 days true 1.44 1%
Fabian 4/10 3174 days true 1.14 1%
Roger Lows 8/10 3174 days true 1.37 1%
Sarraute 10/10 3175 days true 1.44 1%
Webster 10/10 3176 days true 1.44 1%
Gordon Daniels 8/10 3178 days true 1.36 1%
Remco Smit 10/10 3179 days true 1.43 1%
dollimyxture 10/10 3214 days 1.37 1%
Mikeminch 8/10 3275 days 1.2 1%
lindam 10/10 3489 days true 0.9 1%
maggie Webster 10/10 3506 days true 0.87 1%
Jvjm Family 8/10 3508 days true 0.82 1%
Gerald Veldink 5/10 3508 days true 0.7 1%
Marcia & Bruce 10/10 3510 days true 0.86 1%
R Bakker 8/10 3511 days true 0.82 1%
Aarts 10/10 3513 days true 0.86 1%
P.C Kool 9/10 3515 days true 0.86 1%
Rod C 5/10 3518 days true 0.69 1%
Barbara & Sven 10/10 3522 days true 0.84 1%
Chris Glasg 10/10 3528 days true 0.83 1%
Sheila Morgan 10/10 3529 days true 0.83 1%
Dieter Groscurth 8/10 3530 days true 0.79 1%
Christian 8/10 3540 days true 0.77 1%
Joanne Clarke 10/10 3542 days true 0.81 1%
Annie 8/10 3542 days true 0.77 1%
Fam Schuijers 8/10 3543 days true 0.77 1%
Dick Rosman 10/10 3544 days true 0.81 1%
Ingrid Overes 9/10 3547 days true 0.8 1%
Uwe Rieper 10/10 3547 days true 0.8 1%
S Luis Van Oler 8/10 3553 days true 0.75 1%
Samantha Piekuta 7/10 3557 days true 0.71 1%
John J 8/10 3562 days true 0.74 1%
asselman 8/10 3595 days true 0.68 1%
Colin S 10/10 3618 days true 0.68 1%
Simon Bartholomew 10/10 3622 days true 0.67 1%
TillE412 10/10 3839 days true 0.3 0%
SabineGermany 5/10 3872 days true 0.2 0%
James O'Neil 5/10 3874 days true 0.2 0%
Barry Smith 9/10 3874 days true 0.24 0%
Francesca Sabat 9/10 3876 days true 0.24 0%
JetteG 10/10 3888 days true 0.22 0%
VolkerS 9/10 3888 days true 0.22 0%
AimeeP 8/10 3911 days true 0.17 0%

Adjustments

Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.

Sample Size Adjustment

No Adjustment

A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Franz Josef TOP 10 Holiday Park experience has plenty of reviews and does not meet the criteria for any adjustment.

Recent Reviews Adjustment

-3.48% Adjustment

There may be an adjustment if an experience hasn't received any reviews within the last 60 days. However the Franz Josef TOP 10 Holiday Park experience does not meet the criteria for any adjustment.

In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 199 days.

The Franz Josef TOP 10 Holiday Park experience has been adjusted for 174 days. Adjustments are according to the following table.

Days Adjustment
171 -3.42%
172 -3.44%
173 -3.46%
174 -3.48%
175 -3.50%
176 -3.52%
177 -3.54%

Final Ranking Score

68%

The final ranking score once adjustments and rounding has been applied. This value is cached and recalculated each day. Therefore it may not be precisely accurate based on the other values presented.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz.