Kia ora, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Greymouth Seaside TOP 10 Holiday Park.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Greymouth Seaside TOP 10 Holiday Park
Valid Reviews
109 Valid Reviews
The Greymouth Seaside TOP 10 Holiday Park experience has a total of 111 reviews. There are 109 valid reviews that are included when calculating the ranking score and 2 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 109 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 20 |
|
18% |
| 9/10 | 35 |
|
32% |
| 8/10 | 27 |
|
25% |
| 7/10 | 10 |
|
9% |
| 6/10 | 6 |
|
6% |
| 5/10 | 3 |
|
3% |
| 4/10 | 3 |
|
3% |
| 3/10 | 4 |
|
4% |
| 2/10 | 0 |
|
0% |
| 1/10 | 1 |
|
1% |
80.46% Average
The raw data average (mean) for all the Greymouth Seaside TOP 10 Holiday Park valid reviews is 80.46% and is based on 109 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
67 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 109 valid reviews, the experience has 67 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 67 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 11 |
|
16% |
| 9/10 | 20 |
|
30% |
| 8/10 | 20 |
|
30% |
| 7/10 | 8 |
|
12% |
| 6/10 | 3 |
|
4% |
| 5/10 | 2 |
|
3% |
| 4/10 | 2 |
|
3% |
| 3/10 | 1 |
|
1% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
81.34% Average
The raw data average (mean) for all the Greymouth Seaside TOP 10 Holiday Park face-to-face reviews is 81.34% and is based on 67 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
85.73%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Rich | 8/10 | 105 days | 100% |
| Julie | 10/10 | 959 days | 49% |
| Matt Olejniczak | 9/10 | 1020 days | 43% |
| Julia | 9/10 | 1110 days | 35% |
| Darrell | 8/10 | 1385 days | 16% |
| Alec | 8/10 | 1444 days | 13% |
| Ralph Gleek | 10/10 | 1778 days | 5% |
| Shar-ron & Jim | 10/10 | 1931 days | 5% |
| Kiwi | 3/10 | 2420 days | 2% |
| Liz | 3/10 | 2450 days | 2% |
| Clare & Gerry | 10/10 | 2481 days | 4% |
| Kiwi | 9/10 | 2540 days | 4% |
| Jacqui | 10/10 | 2571 days | 4% |
| helen reeve | 10/10 | 2632 days | 3% |
| Bex & Jake | 8/10 | 2785 days | 3% |
| Sree Polavarapu | 10/10 | 2846 days | 3% |
| Tammy Schein | 9/10 | 2965 days | 3% |
| Chanelle Weller | 6/10 | 3169 days | 2% |
| Scott McGee | 1/10 | 3238 days | 1% |
| Shay | 9/10 | 3454 days | 2% |
| Jean marc Daubenfeld | 9/10 | 3632 days | 1% |
| Matthew Hallowell | 7/10 | 3633 days | 1% |
| Caro G | 9/10 | 3702 days | 1% |
| Robert | 9/10 | 3966 days | 1% |
| Manuela Opprecht | 10/10 | 3981 days | 1% |
| Fay Young | 5/10 | 4000 days | 1% |
| Leah Stewart | 9/10 | 4006 days | 1% |
| G & W | 5/10 | 4274 days | 0% |
| Sybille Willenbrock | 10/10 | 4329 days | 0% |
| Wouter Bosch | 9/10 | 4348 days | 0% |
| Aude Moulin | 9/10 | 4348 days | 0% |
| The Germans from Australiia | 9/10 | 4366 days | 0% |
| Elizabeth | 7/10 | 4368 days | 0% |
| Roy Driehuis | 7/10 | 4368 days | 0% |
| andrewmh | 8/10 | 4397 days | 1% |
| Henrik Joshua | 9/10 | 4427 days | 1% |
| Kerri | 8/10 | 4488 days | 1% |
| Elise Robson | 6/10 | 4580 days | 1% |
| Claire | 7/10 | 4672 days | 1% |
| Fernando Martin | 8/10 | 4679 days | 1% |
| Michael Nolan | 6/10 | 4700 days | 1% |
| Cabby | 4/10 | 4700 days | 1% |
| Roeland Driessen | 8/10 | 4731 days | 1% |
| William Notcutt | 3/10 | 4731 days | 1% |
| Fred and Carin | 6/10 | 4751 days | 1% |
| nztintin | 9/10 | 5037 days | 1% |
| Matt Kelley | 8/10 | 5046 days | 1% |
| Eric Lombaard | 8/10 | 5049 days | 1% |
| Beat Kindler | 10/10 | 5049 days | 1% |
| Jim Addicott | 10/10 | 5050 days | 1% |
| Jurg Pfaendler | 8/10 | 5054 days | 1% |
| Paul & Michelle Harmer | 7/10 | 5059 days | 1% |
| Heike | 10/10 | 5061 days | 1% |
| Des & Ann Bidwell | 10/10 | 5061 days | 1% |
| Barrie Corless | 5/10 | 5065 days | 1% |
| Mike & April Prince | 7/10 | 5079 days | 1% |
| John Jacobs | 9/10 | 5094 days | 1% |
| CMJ | 9/10 | 5097 days | 1% |
| Les and Carole Savins | 8/10 | 5134 days | 1% |
| Sebastian | 8/10 | 5137 days | 1% |
| Steve | 9/10 | 5142 days | 1% |
| redmatthew16 | 9/10 | 5342 days | 1% |
| Rob O'Neill | 10/10 | 5374 days | 1% |
| Peter | 4/10 | 5387 days | 1% |
| Richard Dudfield | 9/10 | 5389 days | 1% |
| Wayne Forrow | 8/10 | 5393 days | 1% |
| Fasto Maserati | 10/10 | 5393 days | 1% |
| Bill Cutler | 9/10 | 5393 days | 1% |
| Marilyn Buboltz | 9/10 | 5395 days | 1% |
| Rob Hitsert | 9/10 | 5395 days | 1% |
| Gerhard | 9/10 | 5404 days | 1% |
| Jennifer Sunderland | 6/10 | 5405 days | 1% |
| Alice | 9/10 | 5407 days | 1% |
| Bucher Weruer | 8/10 | 5407 days | 1% |
| Marcus | 9/10 | 5408 days | 1% |
| Derek McLoughlin | 9/10 | 5410 days | 1% |
| Flueckiger | 10/10 | 5412 days | 1% |
| Manfred & Gabi | 9/10 | 5414 days | 1% |
| Conny | 10/10 | 5702 days | 1% |
| Peter Aerborg | 9/10 | 5704 days | 1% |
| Quin | 6/10 | 5737 days | 1% |
| Polil | 8/10 | 5754 days | 1% |
| Jvjm Family | 8/10 | 5756 days | 1% |
| Ian Watson | 10/10 | 5769 days | 1% |
| Sue | 9/10 | 5781 days | 1% |
| Harmann Volker | 9/10 | 5790 days | 1% |
| R Gilge | 8/10 | 5792 days | 1% |
| Iris W | 8/10 | 5802 days | 1% |
| Samantha Piekuta | 9/10 | 5805 days | 1% |
| Omar Frenchy | 8/10 | 5805 days | 1% |
| Buss | 8/10 | 5809 days | 1% |
| Jennifer Templeton | 4/10 | 5813 days | 1% |
| middendorp | 9/10 | 5842 days | 1% |
| marylus | 8/10 | 5842 days | 1% |
| Seiler | 8/10 | 5860 days | 1% |
| Flavia Mionelli | 10/10 | 5870 days | 1% |
| Peattie | 9/10 | 5870 days | 1% |
| Roma | 7/10 | 5881 days | 1% |
| canadianislandgirl | 7/10 | 5888 days | 1% |
| hellami | 9/10 | 5888 days | 1% |
| bogaard | 8/10 | 5984 days | 1% |
| Clem | 7/10 | 5985 days | 1% |
| Kazmeister | 10/10 | 6041 days | 1% |
| annysp | 9/10 | 6102 days | 1% |
| JimmyK | 8/10 | 6120 days | 1% |
| Edcan | 7/10 | 6120 days | 1% |
| Johannes & Jopke Fokkema | 8/10 | 6122 days | 1% |
| LucyPoland | 8/10 | 6123 days | 1% |
| NikkiB1 | 3/10 | 6137 days | 1% |
Adjustments
Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.
Sample Size Adjustment
No Adjustment
A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Greymouth Seaside TOP 10 Holiday Park experience has plenty of reviews and does not meet the criteria for any adjustment.
Recent Reviews Adjustment
-2.05% Adjustment
There may be an adjustment if this experience hasn't received any reviews within the last 42 days. However the Greymouth Seaside TOP 10 Holiday Park experience does not meet the criteria for any adjustment.
In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.
The Greymouth Seaside TOP 10 Holiday Park experience has been adjusted for 101 days. Adjustments are according to the following table.
| Days | Adjustment |
|---|---|
| … | … |
| 98 | -1.99% |
| 99 | -2.01% |
| 100 | -2.03% |
| 101 | -2.05% |
| 102 | -2.07% |
| 103 | -2.09% |
| 104 | -2.11% |
| … | … |
Balancing Adjustment
2.09% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled customers are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Final Ranking Score
86%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.