Ranking Score Explained

Hi there, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.

The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!

We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?

Below you'll find details around some of the important factors that went into calculating the ranking score for Westport Kiwi Holiday Park & Motels.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.

Nick Morrison's avatar

Nick Morrison

Rankers owner

Westport Kiwi Holiday Park & Motels

Valid Reviews

55 Valid Reviews

The Westport Kiwi Holiday Park & Motels experience has a total of 57 reviews. There are 55 valid reviews that are included when calculating the ranking score and 2 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.

Below is the distribution of ratings for the 55 valid reviews:

Rating Count Percentage
10/10 7
13%
9/10 9
16%
8/10 15
27%
7/10 9
16%
6/10 3
5%
5/10 5
9%
4/10 2
4%
3/10 2
4%
2/10 0
0%
1/10 3
5%

71.64% Average

The raw data average (mean) for all the Westport Kiwi Holiday Park & Motels valid reviews is 71.64% and is based on 55 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.

Face-to-Face Reviews

34 Face-to-Face Reviews

The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.

More about face-to-face reviews

Within the 55 valid reviews, the experience has 34 face-to-face reviews collected during interviews by our team.

Below is the distribution of ratings for the 34 face-to-face reviews:

Rating Count Percentage
10/10 3
9%
9/10 7
21%
8/10 8
24%
7/10 4
12%
6/10 3
9%
5/10 4
12%
4/10 1
3%
3/10 2
6%
2/10 0
0%
1/10 2
6%

69.12% Average

The raw data average (mean) for all the Westport Kiwi Holiday Park & Motels face-to-face reviews is 69.12% and is based on 34 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.

Weighted Average

78.75%

Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.

Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.

Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.

Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.

Reviewer Rating Age Face-to-Face Weight Relative Weight
Enzo 8/10 158 days 91.24 100%
Lisa 8/10 250 days 85.59 94%
Jenn 8/10 311 days 80.44 88%
Clem 7/10 615 days 37.77 41%
Alyson Reid 10/10 898 days 11.15 12%
Aisling Burke 10/10 1191 days 4.81 5%
Rob & Colleen Elwood 8/10 1315 days 4.34 5%
phillip dudman 5/10 1548 days 3.33 4%
Chadd Holland 9/10 1561 days 4.09 4%
Kiri Pullen 10/10 1813 days 3.59 4%
Helen Ameis 7/10 1898 days 3.12 3%
Alistair Millward 7/10 1952 days 3.02 3%
Manuela Opprecht 7/10 1995 days 2.95 3%
Alexis Leneveu 1/10 2022 days 2.33 3%
Bjorn Privat 8/10 2025 days 3.02 3%
Manuela 9/10 2042 days true 3.15 3%
Tyler Hofer 10/10 2046 days 3.14 3%
Bert Snel 8/10 2076 days 2.93 3%
Family Trip 8/10 2321 days 2.47 3%
Colin Evins 6/10 2339 days true 2.13 2%
Lionel 9/10 2353 days true 2.54 3%
Guillemette 9/10 2353 days true 2.54 3%
Christina Habranke 5/10 2361 days true 2.04 2%
Ariadna & Omer 9/10 2411 days 2.42 3%
hendrik king 7/10 2594 days 1.88 2%
Chantal Mortel 8/10 2691 days true 1.78 2%
Dupont 8/10 2692 days true 1.78 2%
Urs Kloter 6/10 2767 days true 1.43 2%
Oliver Hardt 1/10 3040 days true 0.87 1%
Seth & Carla 8/10 3065 days true 1.09 1%
Carel 6/10 3077 days true 0.93 1%
Tom Connis 5/10 3079 days true 0.91 1%
Heather & Jenny 4/10 3157 days true 0.76 1%
Richard Lechevallier 3/10 3159 days true 0.74 1%
Barbara 3/10 3438 days true 0.32 0%
Wegmann Regula 5/10 3695 days true 0.0 0%
Eva 9/10 3799 days true 0.0 0%
kararina Kosten 10/10 3804 days true 0.0 0%
W David R Thomas 7/10 3815 days true 0.0 0%
Omar Frenchy 9/10 3819 days true 0.0 0%
Maarten 8/10 3819 days true 0.0 0%
S.B Lawrence 9/10 3819 days true 0.0 0%
Paul Frew 8/10 3819 days true 0.0 0%
Alain Deslandres 7/10 3823 days true 0.0 0%
Don Morgan 10/10 3823 days true 0.0 0%
Annemiek and Rianne 7/10 3823 days true 0.0 0%
Buss 8/10 3823 days true 0.0 0%
Jorrit Bust 9/10 3824 days true 0.0 0%
Gerry Donoghue 8/10 3824 days true 0.0 0%
Mr & Mrs Sage 10/10 3827 days true 0.0 0%
johanw 7/10 3988 days true 0.0 0%
Kazmeister 4/10 4055 days 0.0 0%
OliverG1 8/10 4104 days true 0.0 0%
ChrisD 5/10 4132 days true 0.0 0%
Roy 1/10 4157 days true 0.0 0%

Adjustments

Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.

Sample Size Adjustment

No Adjustment

A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Westport Kiwi Holiday Park & Motels experience has plenty of reviews and does not meet the criteria for any adjustment.

Recent Reviews Adjustment

-1.45% Adjustment

There may be an adjustment if this experience hasn't received any reviews within the last 124 days. However the Westport Kiwi Holiday Park & Motels experience does not meet the criteria for any adjustment.

In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.

The Westport Kiwi Holiday Park & Motels experience has been adjusted for 145 days. Adjustments are according to the following table.

Days Adjustment
142 -1.42%
143 -1.43%
144 -1.44%
145 -1.45%
146 -1.46%
147 -1.47%
148 -1.48%

Final Ranking Score

77%

The final ranking score once adjustments and rounding has been applied. This value is cached and recalculated each day. Therefore it may not be precisely accurate based on the other values presented.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz.