G'day, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Punakaiki Beach Camp.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
189 Valid Reviews
The Punakaiki Beach Camp experience has a total of 190 reviews. There are 189 valid reviews that are included when calculating the ranking score and 1 invalid review that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 189 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 42 |
|
22% |
| 9/10 | 46 |
|
24% |
| 8/10 | 65 |
|
34% |
| 7/10 | 13 |
|
7% |
| 6/10 | 13 |
|
7% |
| 5/10 | 4 |
|
2% |
| 4/10 | 2 |
|
1% |
| 3/10 | 1 |
|
1% |
| 2/10 | 0 |
|
0% |
| 1/10 | 3 |
|
2% |
82.38% Average
The raw data average (mean) for all the Punakaiki Beach Camp valid reviews is 82.38% and is based on 189 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
71 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 189 valid reviews, the experience has 71 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 71 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 19 |
|
27% |
| 9/10 | 19 |
|
27% |
| 8/10 | 19 |
|
27% |
| 7/10 | 5 |
|
7% |
| 6/10 | 4 |
|
6% |
| 5/10 | 2 |
|
3% |
| 4/10 | 2 |
|
3% |
| 3/10 | 1 |
|
1% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
83.52% Average
The raw data average (mean) for all the Punakaiki Beach Camp face-to-face reviews is 83.52% and is based on 71 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
86.40%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Stu | 10/10 | 38 days | 100% |
| Mel S | 10/10 | 69 days | 100% |
| Kenneth Croft | 9/10 | 100 days | 99% |
| Laura | 10/10 | 344 days | 93% |
| Blu Ice | 8/10 | 403 days | 89% |
| Shaun | 10/10 | 403 days | 91% |
| Laura | 10/10 | 403 days | 91% |
| Lisa B | 5/10 | 465 days | 67% |
| Mike Fricker | 8/10 | 709 days | 70% |
| Tal Tal | 6/10 | 769 days | 57% |
| Wil | 8/10 | 831 days | 59% |
| Melli Schmid | 1/10 | 831 days | 25% |
| Larissa | 10/10 | 861 days | 58% |
| Johanna Kuehl | 9/10 | 922 days | 51% |
| Donna Harbidge | 9/10 | 922 days | 51% |
| Niall Hamilton | 10/10 | 1045 days | 40% |
| Katie Edser | 8/10 | 1106 days | 34% |
| Family of four | 9/10 | 1106 days | 34% |
| E&P | 8/10 | 1134 days | 32% |
| RR | 8/10 | 1196 days | 27% |
| Oonagh | 8/10 | 1530 days | 10% |
| Kate | 6/10 | 1561 days | 8% |
| Gary Clarkson | 8/10 | 1864 days | 5% |
| Emma | 8/10 | 1864 days | 5% |
| Beth | 10/10 | 1864 days | 5% |
| Dan | 8/10 | 1956 days | 5% |
| Gemma | 10/10 | 1987 days | 5% |
| Ying | 9/10 | 1987 days | 5% |
| Felipe | 10/10 | 2109 days | 4% |
| Pateke | 10/10 | 2261 days | 4% |
| Sarah and Pete | 8/10 | 2261 days | 4% |
| Blu Ice | 9/10 | 2292 days | 4% |
| Mrs Lounis | 9/10 | 2292 days | 4% |
| Lukas | 8/10 | 2292 days | 4% |
| Fred | 10/10 | 2322 days | 4% |
| Lia | 8/10 | 2383 days | 4% |
| Cass | 8/10 | 2383 days | 4% |
| ScoutnIndi | 8/10 | 2475 days | 4% |
| Klaus | 8/10 | 2536 days | 4% |
| Luci | 9/10 | 2595 days | 3% |
| Francois & Caroline | 8/10 | 2626 days | 3% |
| Heather Abbott | 8/10 | 2626 days | 3% |
| Marilli | 10/10 | 2657 days | 3% |
| Rick | 7/10 | 2657 days | 3% |
| Juraj | 10/10 | 2657 days | 3% |
| Katey | 8/10 | 2657 days | 3% |
| ian kennedy | 8/10 | 2687 days | 3% |
| CJC | 10/10 | 2687 days | 3% |
| Vincent | 8/10 | 2687 days | 3% |
| Libby | 8/10 | 2718 days | 3% |
| Milo Sumner | 5/10 | 2901 days | 2% |
| Matthew Dercole | 8/10 | 2905 days | 3% |
| Veronica Marcano | 9/10 | 2925 days | 3% |
| Chris & Peg | 8/10 | 2932 days | 3% |
| Christian Oerlemans | 6/10 | 2937 days | 2% |
| Edward Cromwell | 7/10 | 2954 days | 2% |
| Gillian Press | 6/10 | 2981 days | 2% |
| Edwin Bos | 8/10 | 3032 days | 3% |
| CARMERS | 6/10 | 3113 days | 2% |
| Wen Xin Tan | 9/10 | 3133 days | 2% |
| Jason | 10/10 | 3160 days | 2% |
| Fifi and Jay | 8/10 | 3210 days | 2% |
| Roger | 9/10 | 3252 days | 2% |
| Grace White | 9/10 | 3253 days | 2% |
| Nienke Best | 8/10 | 3264 days | 2% |
| Julia Kurtz | 8/10 | 3268 days | 2% |
| Jack Clise | 9/10 | 3270 days | 2% |
| Marc Lambert | 9/10 | 3272 days | 2% |
| Van Bagley | 10/10 | 3295 days | 2% |
| Catherine Kay | 9/10 | 3340 days | 2% |
| Ina and Max | 7/10 | 3369 days | 2% |
| S Webb | 10/10 | 3417 days | 2% |
| Shelly Stanchuk | 9/10 | 3417 days | 2% |
| Aidan Byrne | 9/10 | 3465 days | 2% |
| Kim Donze | 8/10 | 3490 days | 2% |
| Pamela Hoffman | 7/10 | 3603 days | 1% |
| Howard Kestrel | 7/10 | 3642 days | 1% |
| Rachel Denham | 8/10 | 3657 days | 1% |
| Ann-Catherine Deblon | 8/10 | 3664 days | 1% |
| Rachel Macdonald | 8/10 | 3719 days | 1% |
| Richard Kirby | 9/10 | 3753 days | 1% |
| Wout van Dijk | 8/10 | 3759 days | 1% |
| Janelle Sterling | 10/10 | 3788 days | 1% |
| Steve Warren | 9/10 | 3844 days | 1% |
| Yvonne Wu | 8/10 | 3967 days | 1% |
| Steffen Paul | 6/10 | 3977 days | 1% |
| Alistair Millward | 7/10 | 4024 days | 1% |
| Larry Dashiell | 9/10 | 4028 days | 1% |
| Kris Marinomunn | 9/10 | 4039 days | 1% |
| Sebastiaan Kemperman | 9/10 | 4042 days | 1% |
| Melvin Spear | 8/10 | 4047 days | 1% |
| Florian Kleemann | 8/10 | 4048 days | 1% |
| Wilma Senior | 9/10 | 4056 days | 1% |
| Robert Warner | 8/10 | 4087 days | 1% |
| Stefanie Vogt | 10/10 | 4087 days | 1% |
| Lisa Quayle | 8/10 | 4105 days | 0% |
| Hol. M. | 8/10 | 4118 days | 0% |
| bzh974 | 9/10 | 4118 days | 0% |
| Jay | 9/10 | 4132 days | 0% |
| Kane F | 8/10 | 4179 days | 0% |
| Claudia | 10/10 | 4209 days | 0% |
| Brita Topp | 10/10 | 4362 days | 0% |
| Philip Schumann | 10/10 | 4389 days | 1% |
| SC W | 8/10 | 4393 days | 1% |
| David Spindler | 7/10 | 4393 days | 1% |
| Laura Metz | 9/10 | 4406 days | 1% |
| Hubertus Thost | 10/10 | 4406 days | 1% |
| G Ballard | 6/10 | 4419 days | 1% |
| Jason MacLeod | 10/10 | 4421 days | 1% |
| Andrew Young | 7/10 | 4421 days | 1% |
| Walter Neff | 8/10 | 4421 days | 1% |
| Julia Kallenbach | 9/10 | 4438 days | 1% |
| Andrew Cattanach | 6/10 | 4452 days | 1% |
| Helene & Peter | 8/10 | 4513 days | 1% |
| Steve Warren | 9/10 | 4544 days | 1% |
| Marina Ryan | 8/10 | 4574 days | 1% |
| Jay Sorrell | 8/10 | 4574 days | 1% |
| Azteca | 6/10 | 4636 days | 1% |
| Maria | 8/10 | 4751 days | 1% |
| Glenn Surzur | 4/10 | 4760 days | 1% |
| Petra Blumberg | 10/10 | 4764 days | 1% |
| Roeland Driessen | 1/10 | 4817 days | 0% |
| Michelle Chambers | 6/10 | 4817 days | 1% |
| Ingrid | 9/10 | 4830 days | 1% |
| Steven Switsers | 8/10 | 4838 days | 1% |
| Tom and Jemima Rawlings | 6/10 | 4839 days | 1% |
| D Pieter | 7/10 | 4846 days | 1% |
| Charliepot | 7/10 | 4848 days | 1% |
| electronmike1970 | 10/10 | 4848 days | 1% |
| MeganG | 8/10 | 5062 days | 1% |
| Jurgen Joyce | 8/10 | 5115 days | 1% |
| M Robinson | 10/10 | 5119 days | 1% |
| suemax | 9/10 | 5123 days | 1% |
| Hans Duerst | 9/10 | 5129 days | 1% |
| Kasten Madsen | 8/10 | 5132 days | 1% |
| Jolene & James | 9/10 | 5133 days | 1% |
| Melanie | 8/10 | 5135 days | 1% |
| Melanie Mathiak | 10/10 | 5135 days | 1% |
| Inge Davbbert | 10/10 | 5135 days | 1% |
| Filsack | 9/10 | 5144 days | 1% |
| Katrin | 10/10 | 5145 days | 1% |
| tiffgeoff | 1/10 | 5152 days | 0% |
| amounstephen | 7/10 | 5152 days | 1% |
| mawueth | 9/10 | 5214 days | 1% |
| Sarah Graham | 8/10 | 5230 days | 1% |
| AJ van Pelt | 10/10 | 5466 days | 1% |
| Jane Cullum | 10/10 | 5470 days | 1% |
| Margit and Corein Groenevelt | 8/10 | 5475 days | 1% |
| Oppenoorth | 9/10 | 5477 days | 1% |
| Bette Eh | 10/10 | 5478 days | 1% |
| Wayne Forrow | 3/10 | 5479 days | 0% |
| K & J Overton | 9/10 | 5483 days | 1% |
| Julia | 9/10 | 5487 days | 1% |
| Simon Vickers | 9/10 | 5488 days | 1% |
| Ini & Cees | 8/10 | 5491 days | 1% |
| Kasten | 10/10 | 5491 days | 1% |
| Grumbach | 10/10 | 5492 days | 1% |
| Eva Bock | 9/10 | 5492 days | 1% |
| Petra Lehmann | 10/10 | 5494 days | 1% |
| Rachel Gerrand | 8/10 | 5494 days | 1% |
| Van den Borne | 8/10 | 5503 days | 1% |
| Mike and Alice Powner | 5/10 | 5508 days | 1% |
| Niels Van Welsenes | 8/10 | 5517 days | 1% |
| Axel Vetter | 8/10 | 5517 days | 1% |
| paulag | 10/10 | 5793 days | 1% |
| Brigitta Reil | 9/10 | 5838 days | 1% |
| Kim Holtz | 8/10 | 5842 days | 1% |
| Benedict Fluthman | 4/10 | 5844 days | 1% |
| Peter G | 7/10 | 5848 days | 1% |
| Chris Helms | 8/10 | 5848 days | 1% |
| Bert Meuleuorijks | 9/10 | 5850 days | 1% |
| Wielink | 9/10 | 5862 days | 1% |
| Ferth | 8/10 | 5868 days | 1% |
| Susan Hitchins | 9/10 | 5878 days | 1% |
| Dick Rosman | 8/10 | 5878 days | 1% |
| Thomas Stopp | 8/10 | 5882 days | 1% |
| Dale W | 7/10 | 5891 days | 1% |
| Yvonne German | 10/10 | 5899 days | 1% |
| mariak | 8/10 | 5930 days | 1% |
| catdonjaime | 6/10 | 5937 days | 1% |
| Evan | 10/10 | 6005 days | 1% |
| tessac | 5/10 | 6069 days | 1% |
| TillE412 | 10/10 | 6173 days | 1% |
| HermannR | 10/10 | 6176 days | 1% |
| UlaR | 9/10 | 6178 days | 1% |
| HerbertH | 9/10 | 6183 days | 1% |
| ginekek | 9/10 | 6188 days | 1% |
| MarkP | 8/10 | 6188 days | 1% |
| Christian Moll | 6/10 | 6204 days | 1% |
Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.
No Adjustment
A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Punakaiki Beach Camp experience has plenty of reviews and does not meet the criteria for any adjustment.
-0.24% Adjustment
There may be an adjustment if this experience hasn't received any reviews within the last 57 days. However the Punakaiki Beach Camp experience does not meet the criteria for any adjustment.
In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.
The Punakaiki Beach Camp experience has been adjusted for 12 days. Adjustments are according to the following table.
| Days | Adjustment |
|---|---|
| … | … |
| 9 | -0.18% |
| 10 | -0.20% |
| 11 | -0.22% |
| 12 | -0.24% |
| 13 | -0.26% |
| 14 | -0.28% |
| 15 | -0.30% |
| … | … |
1.60% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled customers are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
88%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.