Hey, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.

The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!

We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?

Below you'll find details around some of the important factors that went into calculating the ranking score for Punakaiki Beach Camp.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.

Cymen Crick's avatar

Cymen Crick

Rankers Owner

Punakaiki Beach Camp

Valid Reviews

189 Valid Reviews

The Punakaiki Beach Camp experience has a total of 190 reviews. There are 189 valid reviews that are included when calculating the ranking score and 1 invalid review that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.

Below is the distribution of ratings for the 189 valid reviews:

Rating Count Percentage
10/10 42
22%
9/10 46
24%
8/10 65
34%
7/10 13
7%
6/10 13
7%
5/10 4
2%
4/10 2
1%
3/10 1
1%
2/10 0
0%
1/10 3
2%

82.38% Average

The raw data average (mean) for all the Punakaiki Beach Camp valid reviews is 82.38% and is based on 189 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.

Face-to-Face Reviews

71 Face-to-Face Reviews

The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.

More about face-to-face reviews

Within the 189 valid reviews, the experience has 71 face-to-face reviews collected during interviews by our team.

Below is the distribution of ratings for the 71 face-to-face reviews:

Rating Count Percentage
10/10 19
27%
9/10 19
27%
8/10 19
27%
7/10 5
7%
6/10 4
6%
5/10 2
3%
4/10 2
3%
3/10 1
1%
2/10 0
0%
1/10 0
0%

83.52% Average

The raw data average (mean) for all the Punakaiki Beach Camp face-to-face reviews is 83.52% and is based on 71 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.

Weighted Average

87.24%

Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.

Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.

Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.

Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.

Reviewer Rating Age Relative Weight
Stu 10/10 260 days 100%
Mel S 10/10 291 days 99%
Kenneth Croft 9/10 322 days 97%
Laura 10/10 566 days 85%
Blu Ice 8/10 625 days 79%
Shaun 10/10 625 days 81%
Laura 10/10 625 days 81%
Lisa B 5/10 687 days 58%
Mike Fricker 8/10 931 days 52%
Tal Tal 6/10 991 days 40%
Wil 8/10 1053 days 40%
Melli Schmid 1/10 1053 days 16%
Larissa 10/10 1083 days 38%
Johanna Kuehl 9/10 1144 days 32%
Donna Harbidge 9/10 1144 days 32%
Niall Hamilton 10/10 1267 days 24%
Katie Edser 8/10 1328 days 19%
Family of four 9/10 1328 days 20%
E&P 8/10 1356 days 18%
RR 8/10 1418 days 15%
Oonagh 8/10 1752 days 5%
Kate 6/10 1783 days 5%
Gary Clarkson 8/10 2086 days 5%
Emma 8/10 2086 days 5%
Beth 10/10 2086 days 5%
Dan 8/10 2178 days 4%
Gemma 10/10 2209 days 4%
Ying 9/10 2209 days 4%
Felipe 10/10 2331 days 4%
Pateke 10/10 2483 days 4%
Sarah and Pete 8/10 2483 days 4%
Blu Ice 9/10 2514 days 4%
Mrs Lounis 9/10 2514 days 4%
Lukas 8/10 2514 days 4%
Fred 10/10 2544 days 4%
Lia 8/10 2605 days 3%
Cass 8/10 2605 days 3%
ScoutnIndi 8/10 2697 days 3%
Klaus 8/10 2758 days 3%
Luci 9/10 2817 days 3%
Francois & Caroline 8/10 2848 days 3%
Heather Abbott 8/10 2848 days 3%
Marilli 10/10 2879 days 3%
Rick 7/10 2879 days 3%
Juraj 10/10 2879 days 3%
Katey 8/10 2879 days 3%
ian kennedy 8/10 2909 days 3%
CJC 10/10 2909 days 3%
Vincent 8/10 2909 days 3%
Libby 8/10 2940 days 3%
Milo Sumner 5/10 3123 days 2%
Matthew Dercole 8/10 3127 days 2%
Veronica Marcano 9/10 3147 days 2%
Chris & Peg 8/10 3154 days 2%
Christian Oerlemans 6/10 3159 days 2%
Edward Cromwell 7/10 3176 days 2%
Gillian Press 6/10 3203 days 2%
Edwin Bos 8/10 3254 days 2%
CARMERS 6/10 3335 days 2%
Wen Xin Tan 9/10 3355 days 2%
Jason 10/10 3382 days 2%
Fifi and Jay 8/10 3432 days 2%
Roger 9/10 3474 days 2%
Grace White 9/10 3475 days 2%
Nienke Best 8/10 3486 days 2%
Julia Kurtz 8/10 3490 days 2%
Jack Clise 9/10 3492 days 2%
Marc Lambert 9/10 3494 days 2%
Van Bagley 10/10 3517 days 2%
Catherine Kay 9/10 3562 days 2%
Ina and Max 7/10 3591 days 1%
S Webb 10/10 3638 days 1%
Shelly Stanchuk 9/10 3638 days 1%
Aidan Byrne 9/10 3687 days 1%
Kim Donze 8/10 3712 days 1%
Pamela Hoffman 7/10 3825 days 1%
Howard Kestrel 7/10 3864 days 1%
Rachel Denham 8/10 3879 days 1%
Ann-Catherine Deblon 8/10 3886 days 1%
Rachel Macdonald 8/10 3941 days 1%
Richard Kirby 9/10 3974 days 1%
Wout van Dijk 8/10 3981 days 1%
Janelle Sterling 10/10 4010 days 1%
Steve Warren 9/10 4066 days 1%
Yvonne Wu 8/10 4188 days 0%
Steffen Paul 6/10 4199 days 0%
Alistair Millward 7/10 4246 days 0%
Larry Dashiell 9/10 4249 days 0%
Kris Marinomunn 9/10 4261 days 0%
Sebastiaan Kemperman 9/10 4264 days 0%
Melvin Spear 8/10 4269 days 0%
Florian Kleemann 8/10 4270 days 0%
Wilma Senior 9/10 4277 days 0%
Robert Warner 8/10 4308 days 0%
Stefanie Vogt 10/10 4309 days 0%
Lisa Quayle 8/10 4327 days 0%
Hol. M. 8/10 4339 days 0%
bzh974 9/10 4339 days 0%
Jay 9/10 4354 days 0%
Kane F 8/10 4400 days 1%
Claudia 10/10 4430 days 1%
Brita Topp 10/10 4584 days 1%
Philip Schumann 10/10 4611 days 1%
SC W 8/10 4615 days 1%
David Spindler 7/10 4615 days 1%
Laura Metz 9/10 4628 days 1%
Hubertus Thost 10/10 4628 days 1%
G Ballard 6/10 4641 days 1%
Jason MacLeod 10/10 4643 days 1%
Andrew Young 7/10 4643 days 1%
Walter Neff 8/10 4643 days 1%
Julia Kallenbach 9/10 4660 days 1%
Andrew Cattanach 6/10 4674 days 1%
Helene & Peter 8/10 4735 days 1%
Steve Warren 9/10 4766 days 1%
Marina Ryan 8/10 4796 days 1%
Jay Sorrell 8/10 4796 days 1%
Azteca 6/10 4858 days 1%
Maria 8/10 4973 days 1%
Glenn Surzur 4/10 4982 days 1%
Petra Blumberg 10/10 4986 days 1%
Roeland Driessen 1/10 5039 days 0%
Michelle Chambers 6/10 5039 days 1%
Ingrid 9/10 5052 days 1%
Steven Switsers 8/10 5060 days 1%
Tom and Jemima Rawlings 6/10 5061 days 1%
D Pieter 7/10 5068 days 1%
Charliepot 7/10 5070 days 1%
electronmike1970 10/10 5070 days 1%
MeganG 8/10 5284 days 1%
Jurgen Joyce 8/10 5337 days 1%
M Robinson 10/10 5341 days 1%
suemax 9/10 5345 days 1%
Hans Duerst 9/10 5351 days 1%
Kasten Madsen 8/10 5354 days 1%
Jolene & James 9/10 5355 days 1%
Melanie 8/10 5357 days 1%
Melanie Mathiak 10/10 5357 days 1%
Inge Davbbert 10/10 5357 days 1%
Filsack 9/10 5366 days 1%
Katrin 10/10 5367 days 1%
tiffgeoff 1/10 5374 days 0%
amounstephen 7/10 5374 days 1%
mawueth 9/10 5436 days 1%
Sarah Graham 8/10 5452 days 1%
AJ van Pelt 10/10 5688 days 1%
Jane Cullum 10/10 5692 days 1%
Margit and Corein Groenevelt 8/10 5697 days 1%
Oppenoorth 9/10 5699 days 1%
Bette Eh 10/10 5700 days 1%
Wayne Forrow 3/10 5701 days 0%
K & J Overton 9/10 5705 days 1%
Julia 9/10 5709 days 1%
Simon Vickers 9/10 5710 days 1%
Ini & Cees 8/10 5713 days 1%
Kasten 10/10 5713 days 1%
Grumbach 10/10 5714 days 1%
Eva Bock 9/10 5714 days 1%
Petra Lehmann 10/10 5716 days 1%
Rachel Gerrand 8/10 5716 days 1%
Van den Borne 8/10 5725 days 1%
Mike and Alice Powner 5/10 5730 days 1%
Niels Van Welsenes 8/10 5739 days 1%
Axel Vetter 8/10 5739 days 1%
paulag 10/10 6015 days 1%
Brigitta Reil 9/10 6060 days 1%
Kim Holtz 8/10 6064 days 1%
Benedict Fluthman 4/10 6066 days 1%
Peter G 7/10 6070 days 1%
Chris Helms 8/10 6070 days 1%
Bert Meuleuorijks 9/10 6072 days 1%
Wielink 9/10 6084 days 1%
Ferth 8/10 6090 days 1%
Susan Hitchins 9/10 6100 days 1%
Dick Rosman 8/10 6100 days 1%
Thomas Stopp 8/10 6104 days 1%
Dale W 7/10 6113 days 1%
Yvonne German 10/10 6121 days 1%
mariak 8/10 6152 days 1%
catdonjaime 6/10 6159 days 1%
Evan 10/10 6227 days 1%
tessac 5/10 6291 days 1%
TillE412 10/10 6395 days 1%
HermannR 10/10 6398 days 1%
UlaR 9/10 6400 days 1%
HerbertH 9/10 6405 days 1%
ginekek 9/10 6410 days 1%
MarkP 8/10 6410 days 1%
Christian Moll 6/10 6426 days 1%

Adjustments

Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.

Sample Size Adjustment

No Adjustment

A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Punakaiki Beach Camp experience has plenty of reviews and does not meet the criteria for any adjustment.

Recent Reviews Adjustment

-3.64% Adjustment

There may be an adjustment if this experience hasn't received any reviews within the last 57 days. However the Punakaiki Beach Camp experience does not meet the criteria for any adjustment.

In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.

The Punakaiki Beach Camp experience has been adjusted for 200 days. Adjustments are according to the following table.

Days Adjustment
… …
197 -3.59%
198 -3.60%
199 -3.62%
200 -3.64%
201 -3.66%
202 -3.68%
203 -3.70%
… …

Balancing Adjustment

2.11% Adjustment

Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.

You won't be surprised to learn that disgruntled customers are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.

We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.

Final Ranking Score

86%

The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.