Hi, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Punakaiki Beach Camp.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
189 Valid Reviews
The Punakaiki Beach Camp experience has a total of 190 reviews. There are 189 valid reviews that are included when calculating the ranking score and 1 invalid review that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 189 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 42 |
|
22% |
| 9/10 | 46 |
|
24% |
| 8/10 | 65 |
|
34% |
| 7/10 | 13 |
|
7% |
| 6/10 | 13 |
|
7% |
| 5/10 | 4 |
|
2% |
| 4/10 | 2 |
|
1% |
| 3/10 | 1 |
|
1% |
| 2/10 | 0 |
|
0% |
| 1/10 | 3 |
|
2% |
82.38% Average
The raw data average (mean) for all the Punakaiki Beach Camp valid reviews is 82.38% and is based on 189 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
71 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 189 valid reviews, the experience has 71 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 71 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 19 |
|
27% |
| 9/10 | 19 |
|
27% |
| 8/10 | 19 |
|
27% |
| 7/10 | 5 |
|
7% |
| 6/10 | 4 |
|
6% |
| 5/10 | 2 |
|
3% |
| 4/10 | 2 |
|
3% |
| 3/10 | 1 |
|
1% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
83.52% Average
The raw data average (mean) for all the Punakaiki Beach Camp face-to-face reviews is 83.52% and is based on 71 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
86.84%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Stu | 10/10 | 159 days | 100% |
| Mel S | 10/10 | 190 days | 99% |
| Kenneth Croft | 9/10 | 221 days | 98% |
| Laura | 10/10 | 465 days | 89% |
| Blu Ice | 8/10 | 524 days | 84% |
| Shaun | 10/10 | 524 days | 86% |
| Laura | 10/10 | 524 days | 86% |
| Lisa B | 5/10 | 586 days | 62% |
| Mike Fricker | 8/10 | 830 days | 60% |
| Tal Tal | 6/10 | 890 days | 48% |
| Wil | 8/10 | 952 days | 48% |
| Melli Schmid | 1/10 | 952 days | 20% |
| Larissa | 10/10 | 982 days | 46% |
| Johanna Kuehl | 9/10 | 1043 days | 40% |
| Donna Harbidge | 9/10 | 1043 days | 40% |
| Niall Hamilton | 10/10 | 1166 days | 30% |
| Katie Edser | 8/10 | 1227 days | 25% |
| Family of four | 9/10 | 1227 days | 25% |
| E&P | 8/10 | 1255 days | 23% |
| RR | 8/10 | 1317 days | 20% |
| Oonagh | 8/10 | 1651 days | 7% |
| Kate | 6/10 | 1682 days | 5% |
| Gary Clarkson | 8/10 | 1985 days | 5% |
| Emma | 8/10 | 1985 days | 5% |
| Beth | 10/10 | 1985 days | 5% |
| Dan | 8/10 | 2077 days | 4% |
| Gemma | 10/10 | 2108 days | 4% |
| Ying | 9/10 | 2108 days | 4% |
| Felipe | 10/10 | 2230 days | 4% |
| Pateke | 10/10 | 2382 days | 4% |
| Sarah and Pete | 8/10 | 2382 days | 4% |
| Blu Ice | 9/10 | 2413 days | 4% |
| Mrs Lounis | 9/10 | 2413 days | 4% |
| Lukas | 8/10 | 2413 days | 4% |
| Fred | 10/10 | 2443 days | 4% |
| Lia | 8/10 | 2504 days | 4% |
| Cass | 8/10 | 2504 days | 4% |
| ScoutnIndi | 8/10 | 2596 days | 3% |
| Klaus | 8/10 | 2657 days | 3% |
| Luci | 9/10 | 2716 days | 3% |
| Francois & Caroline | 8/10 | 2747 days | 3% |
| Heather Abbott | 8/10 | 2747 days | 3% |
| Marilli | 10/10 | 2778 days | 3% |
| Rick | 7/10 | 2778 days | 3% |
| Juraj | 10/10 | 2778 days | 3% |
| Katey | 8/10 | 2778 days | 3% |
| ian kennedy | 8/10 | 2808 days | 3% |
| CJC | 10/10 | 2808 days | 3% |
| Vincent | 8/10 | 2808 days | 3% |
| Libby | 8/10 | 2839 days | 3% |
| Milo Sumner | 5/10 | 3022 days | 2% |
| Matthew Dercole | 8/10 | 3026 days | 3% |
| Veronica Marcano | 9/10 | 3046 days | 3% |
| Chris & Peg | 8/10 | 3053 days | 2% |
| Christian Oerlemans | 6/10 | 3058 days | 2% |
| Edward Cromwell | 7/10 | 3075 days | 2% |
| Gillian Press | 6/10 | 3102 days | 2% |
| Edwin Bos | 8/10 | 3153 days | 2% |
| CARMERS | 6/10 | 3234 days | 2% |
| Wen Xin Tan | 9/10 | 3254 days | 2% |
| Jason | 10/10 | 3281 days | 2% |
| Fifi and Jay | 8/10 | 3331 days | 2% |
| Roger | 9/10 | 3373 days | 2% |
| Grace White | 9/10 | 3374 days | 2% |
| Nienke Best | 8/10 | 3385 days | 2% |
| Julia Kurtz | 8/10 | 3389 days | 2% |
| Jack Clise | 9/10 | 3391 days | 2% |
| Marc Lambert | 9/10 | 3393 days | 2% |
| Van Bagley | 10/10 | 3416 days | 2% |
| Catherine Kay | 9/10 | 3461 days | 2% |
| Ina and Max | 7/10 | 3490 days | 1% |
| S Webb | 10/10 | 3538 days | 2% |
| Shelly Stanchuk | 9/10 | 3538 days | 2% |
| Aidan Byrne | 9/10 | 3586 days | 1% |
| Kim Donze | 8/10 | 3611 days | 1% |
| Pamela Hoffman | 7/10 | 3724 days | 1% |
| Howard Kestrel | 7/10 | 3763 days | 1% |
| Rachel Denham | 8/10 | 3778 days | 1% |
| Ann-Catherine Deblon | 8/10 | 3785 days | 1% |
| Rachel Macdonald | 8/10 | 3840 days | 1% |
| Richard Kirby | 9/10 | 3874 days | 1% |
| Wout van Dijk | 8/10 | 3880 days | 1% |
| Janelle Sterling | 10/10 | 3909 days | 1% |
| Steve Warren | 9/10 | 3965 days | 1% |
| Yvonne Wu | 8/10 | 4088 days | 0% |
| Steffen Paul | 6/10 | 4098 days | 0% |
| Alistair Millward | 7/10 | 4145 days | 0% |
| Larry Dashiell | 9/10 | 4149 days | 0% |
| Kris Marinomunn | 9/10 | 4160 days | 0% |
| Sebastiaan Kemperman | 9/10 | 4163 days | 0% |
| Melvin Spear | 8/10 | 4168 days | 0% |
| Florian Kleemann | 8/10 | 4169 days | 0% |
| Wilma Senior | 9/10 | 4177 days | 0% |
| Robert Warner | 8/10 | 4208 days | 0% |
| Stefanie Vogt | 10/10 | 4208 days | 0% |
| Lisa Quayle | 8/10 | 4226 days | 0% |
| Hol. M. | 8/10 | 4239 days | 0% |
| bzh974 | 9/10 | 4239 days | 0% |
| Jay | 9/10 | 4253 days | 0% |
| Kane F | 8/10 | 4300 days | 0% |
| Claudia | 10/10 | 4330 days | 0% |
| Brita Topp | 10/10 | 4483 days | 1% |
| Philip Schumann | 10/10 | 4510 days | 1% |
| SC W | 8/10 | 4514 days | 1% |
| David Spindler | 7/10 | 4514 days | 1% |
| Laura Metz | 9/10 | 4527 days | 1% |
| Hubertus Thost | 10/10 | 4527 days | 1% |
| G Ballard | 6/10 | 4540 days | 1% |
| Jason MacLeod | 10/10 | 4542 days | 1% |
| Andrew Young | 7/10 | 4542 days | 1% |
| Walter Neff | 8/10 | 4542 days | 1% |
| Julia Kallenbach | 9/10 | 4559 days | 1% |
| Andrew Cattanach | 6/10 | 4573 days | 1% |
| Helene & Peter | 8/10 | 4634 days | 1% |
| Steve Warren | 9/10 | 4665 days | 1% |
| Marina Ryan | 8/10 | 4695 days | 1% |
| Jay Sorrell | 8/10 | 4695 days | 1% |
| Azteca | 6/10 | 4757 days | 1% |
| Maria | 8/10 | 4872 days | 1% |
| Glenn Surzur | 4/10 | 4881 days | 0% |
| Petra Blumberg | 10/10 | 4885 days | 1% |
| Roeland Driessen | 1/10 | 4938 days | 0% |
| Michelle Chambers | 6/10 | 4938 days | 1% |
| Ingrid | 9/10 | 4951 days | 1% |
| Steven Switsers | 8/10 | 4959 days | 1% |
| Tom and Jemima Rawlings | 6/10 | 4960 days | 1% |
| D Pieter | 7/10 | 4967 days | 1% |
| Charliepot | 7/10 | 4969 days | 1% |
| electronmike1970 | 10/10 | 4969 days | 1% |
| MeganG | 8/10 | 5183 days | 1% |
| Jurgen Joyce | 8/10 | 5236 days | 1% |
| M Robinson | 10/10 | 5240 days | 1% |
| suemax | 9/10 | 5244 days | 1% |
| Hans Duerst | 9/10 | 5250 days | 1% |
| Kasten Madsen | 8/10 | 5253 days | 1% |
| Jolene & James | 9/10 | 5254 days | 1% |
| Melanie | 8/10 | 5256 days | 1% |
| Melanie Mathiak | 10/10 | 5256 days | 1% |
| Inge Davbbert | 10/10 | 5256 days | 1% |
| Filsack | 9/10 | 5265 days | 1% |
| Katrin | 10/10 | 5266 days | 1% |
| tiffgeoff | 1/10 | 5273 days | 0% |
| amounstephen | 7/10 | 5273 days | 1% |
| mawueth | 9/10 | 5335 days | 1% |
| Sarah Graham | 8/10 | 5351 days | 1% |
| AJ van Pelt | 10/10 | 5587 days | 1% |
| Jane Cullum | 10/10 | 5591 days | 1% |
| Margit and Corein Groenevelt | 8/10 | 5596 days | 1% |
| Oppenoorth | 9/10 | 5598 days | 1% |
| Bette Eh | 10/10 | 5599 days | 1% |
| Wayne Forrow | 3/10 | 5600 days | 0% |
| K & J Overton | 9/10 | 5604 days | 1% |
| Julia | 9/10 | 5608 days | 1% |
| Simon Vickers | 9/10 | 5609 days | 1% |
| Ini & Cees | 8/10 | 5612 days | 1% |
| Kasten | 10/10 | 5612 days | 1% |
| Grumbach | 10/10 | 5613 days | 1% |
| Eva Bock | 9/10 | 5613 days | 1% |
| Petra Lehmann | 10/10 | 5615 days | 1% |
| Rachel Gerrand | 8/10 | 5615 days | 1% |
| Van den Borne | 8/10 | 5624 days | 1% |
| Mike and Alice Powner | 5/10 | 5629 days | 1% |
| Niels Van Welsenes | 8/10 | 5638 days | 1% |
| Axel Vetter | 8/10 | 5638 days | 1% |
| paulag | 10/10 | 5914 days | 1% |
| Brigitta Reil | 9/10 | 5959 days | 1% |
| Kim Holtz | 8/10 | 5963 days | 1% |
| Benedict Fluthman | 4/10 | 5965 days | 0% |
| Peter G | 7/10 | 5969 days | 1% |
| Chris Helms | 8/10 | 5969 days | 1% |
| Bert Meuleuorijks | 9/10 | 5971 days | 1% |
| Wielink | 9/10 | 5983 days | 1% |
| Ferth | 8/10 | 5989 days | 1% |
| Susan Hitchins | 9/10 | 5999 days | 1% |
| Dick Rosman | 8/10 | 5999 days | 1% |
| Thomas Stopp | 8/10 | 6003 days | 1% |
| Dale W | 7/10 | 6012 days | 1% |
| Yvonne German | 10/10 | 6020 days | 1% |
| mariak | 8/10 | 6051 days | 1% |
| catdonjaime | 6/10 | 6058 days | 1% |
| Evan | 10/10 | 6126 days | 1% |
| tessac | 5/10 | 6190 days | 1% |
| TillE412 | 10/10 | 6294 days | 1% |
| HermannR | 10/10 | 6297 days | 1% |
| UlaR | 9/10 | 6299 days | 1% |
| HerbertH | 9/10 | 6304 days | 1% |
| ginekek | 9/10 | 6309 days | 1% |
| MarkP | 8/10 | 6309 days | 1% |
| Christian Moll | 6/10 | 6325 days | 1% |
Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.
No Adjustment
A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Punakaiki Beach Camp experience has plenty of reviews and does not meet the criteria for any adjustment.
-1.33% Adjustment
There may be an adjustment if this experience hasn't received any reviews within the last 125 days. However the Punakaiki Beach Camp experience does not meet the criteria for any adjustment.
In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.
The Punakaiki Beach Camp experience has been adjusted for 133 days. Adjustments are according to the following table.
| Days | Adjustment |
|---|---|
| … | … |
| 130 | -1.30% |
| 131 | -1.31% |
| 132 | -1.32% |
| 133 | -1.33% |
| 134 | -1.34% |
| 135 | -1.35% |
| 136 | -1.36% |
| … | … |
1.72% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled customers are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
87%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.