Hi, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Punakaiki Beach Camp.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
185 Valid Reviews
The Punakaiki Beach Camp experience has a total of 186 reviews. There are 185 valid reviews that are included when calculating the ranking score and 1 invalid review that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 185 valid reviews:
Rating | Count | Percentage | |
---|---|---|---|
10/10 | 39 |
|
21% |
9/10 | 45 |
|
24% |
8/10 | 65 |
|
35% |
7/10 | 13 |
|
7% |
6/10 | 13 |
|
7% |
5/10 | 4 |
|
2% |
4/10 | 2 |
|
1% |
3/10 | 1 |
|
1% |
2/10 | 0 |
|
0% |
1/10 | 3 |
|
2% |
82.05% Average
The raw data average (mean) for all the Punakaiki Beach Camp valid reviews is 82.05% and is based on 185 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
71 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 185 valid reviews, the experience has 71 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 71 face-to-face reviews:
Rating | Count | Percentage | |
---|---|---|---|
10/10 | 19 |
|
27% |
9/10 | 19 |
|
27% |
8/10 | 19 |
|
27% |
7/10 | 5 |
|
7% |
6/10 | 4 |
|
6% |
5/10 | 2 |
|
3% |
4/10 | 2 |
|
3% |
3/10 | 1 |
|
1% |
2/10 | 0 |
|
0% |
1/10 | 0 |
|
0% |
83.52% Average
The raw data average (mean) for all the Punakaiki Beach Camp face-to-face reviews is 83.52% and is based on 71 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
82.60%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
Reviewer | Rating | Age | Relative Weight |
---|---|---|---|
Blu Ice | 8/10 | 67 days | 98% |
Shaun | 10/10 | 67 days | 100% |
Laura | 10/10 | 67 days | 100% |
Lisa B | 5/10 | 129 days | 76% |
Mike Fricker | 8/10 | 373 days | 90% |
Tal Tal | 6/10 | 433 days | 77% |
Wil | 8/10 | 495 days | 85% |
Melli Schmid | 1/10 | 495 days | 35% |
Larissa | 10/10 | 525 days | 84% |
Johanna Kuehl | 9/10 | 586 days | 80% |
Donna Harbidge | 9/10 | 586 days | 80% |
Niall Hamilton | 10/10 | 709 days | 71% |
Katie Edser | 8/10 | 770 days | 65% |
Family of four | 9/10 | 770 days | 66% |
E&P | 8/10 | 798 days | 63% |
RR | 8/10 | 860 days | 57% |
Oonagh | 8/10 | 1194 days | 27% |
Kate | 6/10 | 1225 days | 22% |
Gary Clarkson | 8/10 | 1528 days | 10% |
Emma | 8/10 | 1528 days | 10% |
Beth | 10/10 | 1528 days | 10% |
Dan | 8/10 | 1620 days | 7% |
Gemma | 10/10 | 1651 days | 7% |
Ying | 9/10 | 1651 days | 7% |
Felipe | 10/10 | 1773 days | 5% |
Pateke | 10/10 | 1925 days | 5% |
Sarah and Pete | 8/10 | 1925 days | 5% |
Blu Ice | 9/10 | 1956 days | 5% |
Mrs Lounis | 9/10 | 1956 days | 5% |
Lukas | 8/10 | 1956 days | 5% |
Fred | 10/10 | 1986 days | 5% |
Lia | 8/10 | 2047 days | 4% |
Cass | 8/10 | 2047 days | 4% |
ScoutnIndi | 8/10 | 2139 days | 4% |
Klaus | 8/10 | 2200 days | 4% |
Luci | 9/10 | 2259 days | 4% |
Francois & Caroline | 8/10 | 2290 days | 4% |
Heather Abbott | 8/10 | 2290 days | 4% |
Marilli | 10/10 | 2321 days | 4% |
Rick | 7/10 | 2321 days | 4% |
Juraj | 10/10 | 2321 days | 4% |
Katey | 8/10 | 2321 days | 4% |
ian kennedy | 8/10 | 2351 days | 4% |
CJC | 10/10 | 2351 days | 4% |
Vincent | 8/10 | 2351 days | 4% |
Libby | 8/10 | 2382 days | 4% |
Milo Sumner | 5/10 | 2565 days | 3% |
Matthew Dercole | 8/10 | 2569 days | 3% |
Veronica Marcano | 9/10 | 2589 days | 3% |
Chris & Peg | 8/10 | 2596 days | 3% |
Christian Oerlemans | 6/10 | 2601 days | 3% |
Edward Cromwell | 7/10 | 2618 days | 3% |
Gillian Press | 6/10 | 2645 days | 3% |
Edwin Bos | 8/10 | 2696 days | 3% |
CARMERS | 6/10 | 2777 days | 3% |
Wen Xin Tan | 9/10 | 2797 days | 3% |
Jason | 10/10 | 2824 days | 3% |
Fifi and Jay | 8/10 | 2874 days | 3% |
Roger | 9/10 | 2916 days | 3% |
Grace White | 9/10 | 2917 days | 3% |
Nienke Best | 8/10 | 2928 days | 3% |
Julia Kurtz | 8/10 | 2932 days | 3% |
Jack Clise | 9/10 | 2934 days | 3% |
Marc Lambert | 9/10 | 2936 days | 3% |
Van Bagley | 10/10 | 2959 days | 2% |
Catherine Kay | 9/10 | 3004 days | 3% |
Ina and Max | 7/10 | 3033 days | 2% |
S Webb | 10/10 | 3081 days | 2% |
Shelly Stanchuk | 9/10 | 3081 days | 2% |
Aidan Byrne | 9/10 | 3129 days | 2% |
Kim Donze | 8/10 | 3154 days | 2% |
Pamela Hoffman | 7/10 | 3267 days | 2% |
Howard Kestrel | 7/10 | 3306 days | 2% |
Rachel Denham | 8/10 | 3321 days | 2% |
Ann-Catherine Deblon | 8/10 | 3328 days | 2% |
Rachel Macdonald | 8/10 | 3383 days | 2% |
Richard Kirby | 9/10 | 3417 days | 2% |
Wout van Dijk | 8/10 | 3423 days | 2% |
Janelle Sterling | 10/10 | 3452 days | 2% |
Steve Warren | 9/10 | 3508 days | 2% |
Yvonne Wu | 8/10 | 3631 days | 1% |
Steffen Paul | 6/10 | 3641 days | 1% |
Alistair Millward | 7/10 | 3688 days | 1% |
Larry Dashiell | 9/10 | 3692 days | 1% |
Kris Marinomunn | 9/10 | 3703 days | 1% |
Sebastiaan Kemperman | 9/10 | 3706 days | 1% |
Melvin Spear | 8/10 | 3711 days | 1% |
Florian Kleemann | 8/10 | 3712 days | 1% |
Wilma Senior | 9/10 | 3720 days | 1% |
Robert Warner | 8/10 | 3751 days | 1% |
Stefanie Vogt | 10/10 | 3751 days | 1% |
Lisa Quayle | 8/10 | 3769 days | 1% |
Hol. M. | 8/10 | 3782 days | 1% |
bzh974 | 9/10 | 3782 days | 1% |
Jay | 9/10 | 3796 days | 1% |
Kane F | 8/10 | 3843 days | 1% |
Claudia | 10/10 | 3873 days | 1% |
Brita Topp | 10/10 | 4026 days | 1% |
Philip Schumann | 10/10 | 4053 days | 0% |
SC W | 8/10 | 4057 days | 0% |
David Spindler | 7/10 | 4057 days | 0% |
Laura Metz | 9/10 | 4070 days | 0% |
Hubertus Thost | 10/10 | 4070 days | 0% |
G Ballard | 6/10 | 4083 days | 0% |
Jason MacLeod | 10/10 | 4085 days | 0% |
Andrew Young | 7/10 | 4085 days | 0% |
Walter Neff | 8/10 | 4085 days | 0% |
Julia Kallenbach | 9/10 | 4102 days | 0% |
Andrew Cattanach | 6/10 | 4116 days | 0% |
Helene & Peter | 8/10 | 4177 days | 0% |
Steve Warren | 9/10 | 4208 days | 0% |
Marina Ryan | 8/10 | 4238 days | 0% |
Jay Sorrell | 8/10 | 4238 days | 0% |
Azteca | 6/10 | 4300 days | 0% |
Maria | 8/10 | 4415 days | 1% |
Glenn Surzur | 4/10 | 4424 days | 0% |
Petra Blumberg | 10/10 | 4428 days | 1% |
Roeland Driessen | 1/10 | 4481 days | 0% |
Michelle Chambers | 6/10 | 4481 days | 1% |
Ingrid | 9/10 | 4494 days | 1% |
Steven Switsers | 8/10 | 4502 days | 1% |
Tom and Jemima Rawlings | 6/10 | 4503 days | 1% |
D Pieter | 7/10 | 4510 days | 1% |
Charliepot | 7/10 | 4512 days | 1% |
electronmike1970 | 10/10 | 4512 days | 1% |
MeganG | 8/10 | 4726 days | 1% |
Jurgen Joyce | 8/10 | 4779 days | 1% |
M Robinson | 10/10 | 4783 days | 1% |
suemax | 9/10 | 4787 days | 1% |
Hans Duerst | 9/10 | 4793 days | 1% |
Kasten Madsen | 8/10 | 4796 days | 1% |
Jolene & James | 9/10 | 4797 days | 1% |
Melanie | 8/10 | 4799 days | 1% |
Melanie Mathiak | 10/10 | 4799 days | 1% |
Inge Davbbert | 10/10 | 4799 days | 1% |
Filsack | 9/10 | 4808 days | 1% |
Katrin | 10/10 | 4809 days | 1% |
tiffgeoff | 1/10 | 4816 days | 0% |
amounstephen | 7/10 | 4816 days | 1% |
mawueth | 9/10 | 4878 days | 1% |
Sarah Graham | 8/10 | 4894 days | 1% |
AJ van Pelt | 10/10 | 5130 days | 1% |
Jane Cullum | 10/10 | 5134 days | 1% |
Margit and Corein Groenevelt | 8/10 | 5139 days | 1% |
Oppenoorth | 9/10 | 5141 days | 1% |
Bette Eh | 10/10 | 5142 days | 1% |
Wayne Forrow | 3/10 | 5143 days | 0% |
K & J Overton | 9/10 | 5147 days | 1% |
Julia | 9/10 | 5151 days | 1% |
Simon Vickers | 9/10 | 5152 days | 1% |
Ini & Cees | 8/10 | 5155 days | 1% |
Kasten | 10/10 | 5155 days | 1% |
Grumbach | 10/10 | 5156 days | 1% |
Eva Bock | 9/10 | 5156 days | 1% |
Petra Lehmann | 10/10 | 5158 days | 1% |
Rachel Gerrand | 8/10 | 5158 days | 1% |
Van den Borne | 8/10 | 5167 days | 1% |
Mike and Alice Powner | 5/10 | 5172 days | 1% |
Niels Van Welsenes | 8/10 | 5181 days | 1% |
Axel Vetter | 8/10 | 5181 days | 1% |
paulag | 10/10 | 5457 days | 1% |
Brigitta Reil | 9/10 | 5502 days | 1% |
Kim Holtz | 8/10 | 5506 days | 1% |
Benedict Fluthman | 4/10 | 5508 days | 0% |
Peter G | 7/10 | 5512 days | 1% |
Chris Helms | 8/10 | 5512 days | 1% |
Bert Meuleuorijks | 9/10 | 5514 days | 1% |
Wielink | 9/10 | 5526 days | 1% |
Ferth | 8/10 | 5532 days | 1% |
Susan Hitchins | 9/10 | 5542 days | 1% |
Dick Rosman | 8/10 | 5542 days | 1% |
Thomas Stopp | 8/10 | 5546 days | 1% |
Dale W | 7/10 | 5555 days | 1% |
Yvonne German | 10/10 | 5563 days | 1% |
mariak | 8/10 | 5594 days | 1% |
catdonjaime | 6/10 | 5601 days | 1% |
Evan | 10/10 | 5669 days | 1% |
tessac | 5/10 | 5733 days | 1% |
TillE412 | 10/10 | 5837 days | 1% |
HermannR | 10/10 | 5840 days | 1% |
UlaR | 9/10 | 5842 days | 1% |
HerbertH | 9/10 | 5847 days | 1% |
ginekek | 9/10 | 5852 days | 1% |
MarkP | 8/10 | 5852 days | 1% |
Christian Moll | 6/10 | 5868 days | 1% |
Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.
No Adjustment
A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Punakaiki Beach Camp experience has plenty of reviews and does not meet the criteria for any adjustment.
-0.61% Adjustment
There may be an adjustment if this experience hasn't received any reviews within the last 63 days. However the Punakaiki Beach Camp experience does not meet the criteria for any adjustment.
In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.
The Punakaiki Beach Camp experience has been adjusted for 34 days. Adjustments are according to the following table.
Days | Adjustment |
---|---|
… | … |
31 | -0.56% |
32 | -0.57% |
33 | -0.59% |
34 | -0.61% |
35 | -0.63% |
36 | -0.65% |
37 | -0.66% |
… | … |
2.48% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled customers are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
85%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.