Ranking Score Explained

Kia ora, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.

The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!

We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?

Below you'll find details around some of the important factors that went into calculating the ranking score for Punakaiki Beach Camp.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.

Cymen Crick's avatar

Cymen Crick

Rankers Owner

Punakaiki Beach Camp

Valid Reviews

188 Valid Reviews

The Punakaiki Beach Camp experience has a total of 189 reviews. There are 188 valid reviews that are included when calculating the ranking score and 1 invalid review that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.

Below is the distribution of ratings for the 188 valid reviews:

Rating Count Percentage
10/10 41
22%
9/10 46
24%
8/10 65
35%
7/10 13
7%
6/10 13
7%
5/10 4
2%
4/10 2
1%
3/10 1
1%
2/10 0
0%
1/10 3
2%

82.29% Average

The raw data average (mean) for all the Punakaiki Beach Camp valid reviews is 82.29% and is based on 188 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.

Face-to-Face Reviews

71 Face-to-Face Reviews

The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.

More about face-to-face reviews

Within the 188 valid reviews, the experience has 71 face-to-face reviews collected during interviews by our team.

Below is the distribution of ratings for the 71 face-to-face reviews:

Rating Count Percentage
10/10 19
27%
9/10 19
27%
8/10 19
27%
7/10 5
7%
6/10 4
6%
5/10 2
3%
4/10 2
3%
3/10 1
1%
2/10 0
0%
1/10 0
0%

83.52% Average

The raw data average (mean) for all the Punakaiki Beach Camp face-to-face reviews is 83.52% and is based on 71 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.

Weighted Average

85.41%

Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.

Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.

Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.

Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.

Reviewer Rating Age Relative Weight
Mel S 10/10 45 days 100%
Kenneth Croft 9/10 76 days 99%
Laura 10/10 320 days 94%
Blu Ice 8/10 379 days 90%
Shaun 10/10 379 days 92%
Laura 10/10 379 days 92%
Lisa B 5/10 441 days 68%
Mike Fricker 8/10 685 days 72%
Tal Tal 6/10 745 days 59%
Wil 8/10 807 days 62%
Melli Schmid 1/10 807 days 26%
Larissa 10/10 837 days 60%
Johanna Kuehl 9/10 898 days 54%
Donna Harbidge 9/10 898 days 54%
Niall Hamilton 10/10 1021 days 42%
Katie Edser 8/10 1082 days 36%
Family of four 9/10 1082 days 36%
E&P 8/10 1110 days 34%
RR 8/10 1172 days 29%
Oonagh 8/10 1506 days 11%
Kate 6/10 1537 days 8%
Gary Clarkson 8/10 1840 days 5%
Emma 8/10 1840 days 5%
Beth 10/10 1840 days 5%
Dan 8/10 1932 days 5%
Gemma 10/10 1963 days 5%
Ying 9/10 1963 days 5%
Felipe 10/10 2085 days 4%
Pateke 10/10 2237 days 4%
Sarah and Pete 8/10 2237 days 4%
Blu Ice 9/10 2268 days 4%
Mrs Lounis 9/10 2268 days 4%
Lukas 8/10 2268 days 4%
Fred 10/10 2298 days 4%
Lia 8/10 2359 days 4%
Cass 8/10 2359 days 4%
ScoutnIndi 8/10 2451 days 4%
Klaus 8/10 2512 days 4%
Luci 9/10 2571 days 3%
Francois & Caroline 8/10 2602 days 3%
Heather Abbott 8/10 2602 days 3%
Marilli 10/10 2633 days 3%
Rick 7/10 2633 days 3%
Juraj 10/10 2633 days 3%
Katey 8/10 2633 days 3%
ian kennedy 8/10 2663 days 3%
CJC 10/10 2663 days 3%
Vincent 8/10 2663 days 3%
Libby 8/10 2694 days 3%
Milo Sumner 5/10 2877 days 2%
Matthew Dercole 8/10 2881 days 3%
Veronica Marcano 9/10 2901 days 3%
Chris & Peg 8/10 2908 days 3%
Christian Oerlemans 6/10 2913 days 2%
Edward Cromwell 7/10 2930 days 2%
Gillian Press 6/10 2957 days 2%
Edwin Bos 8/10 3008 days 3%
CARMERS 6/10 3089 days 2%
Wen Xin Tan 9/10 3109 days 2%
Jason 10/10 3136 days 2%
Fifi and Jay 8/10 3186 days 2%
Roger 9/10 3228 days 2%
Grace White 9/10 3229 days 2%
Nienke Best 8/10 3240 days 2%
Julia Kurtz 8/10 3244 days 2%
Jack Clise 9/10 3246 days 2%
Marc Lambert 9/10 3248 days 2%
Van Bagley 10/10 3271 days 2%
Catherine Kay 9/10 3316 days 2%
Ina and Max 7/10 3345 days 2%
S Webb 10/10 3393 days 2%
Shelly Stanchuk 9/10 3393 days 2%
Aidan Byrne 9/10 3441 days 2%
Kim Donze 8/10 3466 days 2%
Pamela Hoffman 7/10 3579 days 1%
Howard Kestrel 7/10 3618 days 1%
Rachel Denham 8/10 3633 days 1%
Ann-Catherine Deblon 8/10 3640 days 1%
Rachel Macdonald 8/10 3695 days 1%
Richard Kirby 9/10 3729 days 1%
Wout van Dijk 8/10 3735 days 1%
Janelle Sterling 10/10 3764 days 1%
Steve Warren 9/10 3820 days 1%
Yvonne Wu 8/10 3943 days 1%
Steffen Paul 6/10 3953 days 1%
Alistair Millward 7/10 4000 days 1%
Larry Dashiell 9/10 4004 days 1%
Kris Marinomunn 9/10 4015 days 1%
Sebastiaan Kemperman 9/10 4018 days 1%
Melvin Spear 8/10 4023 days 1%
Florian Kleemann 8/10 4024 days 1%
Wilma Senior 9/10 4032 days 1%
Robert Warner 8/10 4063 days 1%
Stefanie Vogt 10/10 4063 days 1%
Lisa Quayle 8/10 4081 days 1%
Hol. M. 8/10 4094 days 1%
bzh974 9/10 4094 days 1%
Jay 9/10 4108 days 0%
Kane F 8/10 4155 days 0%
Claudia 10/10 4185 days 0%
Brita Topp 10/10 4338 days 0%
Philip Schumann 10/10 4365 days 0%
SC W 8/10 4369 days 0%
David Spindler 7/10 4369 days 0%
Laura Metz 9/10 4382 days 1%
Hubertus Thost 10/10 4382 days 1%
G Ballard 6/10 4395 days 1%
Jason MacLeod 10/10 4397 days 1%
Andrew Young 7/10 4397 days 1%
Walter Neff 8/10 4397 days 1%
Julia Kallenbach 9/10 4414 days 1%
Andrew Cattanach 6/10 4428 days 1%
Helene & Peter 8/10 4489 days 1%
Steve Warren 9/10 4520 days 1%
Marina Ryan 8/10 4550 days 1%
Jay Sorrell 8/10 4550 days 1%
Azteca 6/10 4612 days 1%
Maria 8/10 4727 days 1%
Glenn Surzur 4/10 4736 days 1%
Petra Blumberg 10/10 4740 days 1%
Roeland Driessen 1/10 4793 days 0%
Michelle Chambers 6/10 4793 days 1%
Ingrid 9/10 4806 days 1%
Steven Switsers 8/10 4814 days 1%
Tom and Jemima Rawlings 6/10 4815 days 1%
D Pieter 7/10 4822 days 1%
Charliepot 7/10 4824 days 1%
electronmike1970 10/10 4824 days 1%
MeganG 8/10 5038 days 1%
Jurgen Joyce 8/10 5091 days 1%
M Robinson 10/10 5095 days 1%
suemax 9/10 5099 days 1%
Hans Duerst 9/10 5105 days 1%
Kasten Madsen 8/10 5108 days 1%
Jolene & James 9/10 5109 days 1%
Melanie 8/10 5111 days 1%
Melanie Mathiak 10/10 5111 days 1%
Inge Davbbert 10/10 5111 days 1%
Filsack 9/10 5120 days 1%
Katrin 10/10 5121 days 1%
tiffgeoff 1/10 5128 days 0%
amounstephen 7/10 5128 days 1%
mawueth 9/10 5190 days 1%
Sarah Graham 8/10 5206 days 1%
AJ van Pelt 10/10 5442 days 1%
Jane Cullum 10/10 5446 days 1%
Margit and Corein Groenevelt 8/10 5451 days 1%
Oppenoorth 9/10 5453 days 1%
Bette Eh 10/10 5454 days 1%
Wayne Forrow 3/10 5455 days 0%
K & J Overton 9/10 5459 days 1%
Julia 9/10 5463 days 1%
Simon Vickers 9/10 5464 days 1%
Ini & Cees 8/10 5467 days 1%
Kasten 10/10 5467 days 1%
Grumbach 10/10 5468 days 1%
Eva Bock 9/10 5468 days 1%
Petra Lehmann 10/10 5470 days 1%
Rachel Gerrand 8/10 5470 days 1%
Van den Borne 8/10 5479 days 1%
Mike and Alice Powner 5/10 5484 days 1%
Niels Van Welsenes 8/10 5493 days 1%
Axel Vetter 8/10 5493 days 1%
paulag 10/10 5769 days 1%
Brigitta Reil 9/10 5814 days 1%
Kim Holtz 8/10 5818 days 1%
Benedict Fluthman 4/10 5820 days 1%
Peter G 7/10 5824 days 1%
Chris Helms 8/10 5824 days 1%
Bert Meuleuorijks 9/10 5826 days 1%
Wielink 9/10 5838 days 1%
Ferth 8/10 5844 days 1%
Susan Hitchins 9/10 5854 days 1%
Dick Rosman 8/10 5854 days 1%
Thomas Stopp 8/10 5858 days 1%
Dale W 7/10 5867 days 1%
Yvonne German 10/10 5875 days 1%
mariak 8/10 5906 days 1%
catdonjaime 6/10 5913 days 1%
Evan 10/10 5981 days 1%
tessac 5/10 6045 days 1%
TillE412 10/10 6149 days 1%
HermannR 10/10 6152 days 1%
UlaR 9/10 6154 days 1%
HerbertH 9/10 6159 days 1%
ginekek 9/10 6164 days 1%
MarkP 8/10 6164 days 1%
Christian Moll 6/10 6180 days 1%

Adjustments

Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.

Sample Size Adjustment

No Adjustment

A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Punakaiki Beach Camp experience has plenty of reviews and does not meet the criteria for any adjustment.

Recent Reviews Adjustment

-0.37% Adjustment

There may be an adjustment if this experience hasn't received any reviews within the last 52 days. However the Punakaiki Beach Camp experience does not meet the criteria for any adjustment.

In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.

The Punakaiki Beach Camp experience has been adjusted for 18 days. Adjustments are according to the following table.

Days Adjustment
15 -0.31%
16 -0.33%
17 -0.35%
18 -0.37%
19 -0.39%
20 -0.42%
21 -0.44%

Balancing Adjustment

1.81% Adjustment

Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.

You won't be surprised to learn that disgruntled customers are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.

We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.

Final Ranking Score

87%

The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.