Hi, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Punakaiki Beach Camp.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Punakaiki Beach Camp
Valid Reviews
189 Valid Reviews
The Punakaiki Beach Camp experience has a total of 190 reviews. There are 189 valid reviews that are included when calculating the ranking score and 1 invalid review that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 189 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 42 |
|
22% |
| 9/10 | 46 |
|
24% |
| 8/10 | 65 |
|
34% |
| 7/10 | 13 |
|
7% |
| 6/10 | 13 |
|
7% |
| 5/10 | 4 |
|
2% |
| 4/10 | 2 |
|
1% |
| 3/10 | 1 |
|
1% |
| 2/10 | 0 |
|
0% |
| 1/10 | 3 |
|
2% |
82.38% Average
The raw data average (mean) for all the Punakaiki Beach Camp valid reviews is 82.38% and is based on 189 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
71 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 189 valid reviews, the experience has 71 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 71 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 19 |
|
27% |
| 9/10 | 19 |
|
27% |
| 8/10 | 19 |
|
27% |
| 7/10 | 5 |
|
7% |
| 6/10 | 4 |
|
6% |
| 5/10 | 2 |
|
3% |
| 4/10 | 2 |
|
3% |
| 3/10 | 1 |
|
1% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
83.52% Average
The raw data average (mean) for all the Punakaiki Beach Camp face-to-face reviews is 83.52% and is based on 71 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
86.99%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Stu | 10/10 | 200 days | 100% |
| Mel S | 10/10 | 231 days | 99% |
| Kenneth Croft | 9/10 | 262 days | 97% |
| Laura | 10/10 | 506 days | 87% |
| Blu Ice | 8/10 | 565 days | 82% |
| Shaun | 10/10 | 565 days | 84% |
| Laura | 10/10 | 565 days | 84% |
| Lisa B | 5/10 | 627 days | 61% |
| Mike Fricker | 8/10 | 871 days | 57% |
| Tal Tal | 6/10 | 931 days | 45% |
| Wil | 8/10 | 993 days | 45% |
| Melli Schmid | 1/10 | 993 days | 18% |
| Larissa | 10/10 | 1023 days | 43% |
| Johanna Kuehl | 9/10 | 1083 days | 37% |
| Donna Harbidge | 9/10 | 1083 days | 37% |
| Niall Hamilton | 10/10 | 1206 days | 27% |
| Katie Edser | 8/10 | 1268 days | 23% |
| Family of four | 9/10 | 1268 days | 23% |
| E&P | 8/10 | 1296 days | 21% |
| RR | 8/10 | 1358 days | 17% |
| Oonagh | 8/10 | 1692 days | 6% |
| Kate | 6/10 | 1723 days | 5% |
| Gary Clarkson | 8/10 | 2026 days | 5% |
| Emma | 8/10 | 2026 days | 5% |
| Beth | 10/10 | 2026 days | 5% |
| Dan | 8/10 | 2118 days | 4% |
| Gemma | 10/10 | 2149 days | 4% |
| Ying | 9/10 | 2149 days | 4% |
| Felipe | 10/10 | 2270 days | 4% |
| Pateke | 10/10 | 2423 days | 4% |
| Sarah and Pete | 8/10 | 2423 days | 4% |
| Blu Ice | 9/10 | 2454 days | 4% |
| Mrs Lounis | 9/10 | 2454 days | 4% |
| Lukas | 8/10 | 2454 days | 4% |
| Fred | 10/10 | 2484 days | 4% |
| Lia | 8/10 | 2544 days | 4% |
| Cass | 8/10 | 2544 days | 4% |
| ScoutnIndi | 8/10 | 2636 days | 3% |
| Klaus | 8/10 | 2698 days | 3% |
| Luci | 9/10 | 2757 days | 3% |
| Francois & Caroline | 8/10 | 2788 days | 3% |
| Heather Abbott | 8/10 | 2788 days | 3% |
| Marilli | 10/10 | 2819 days | 3% |
| Rick | 7/10 | 2819 days | 3% |
| Juraj | 10/10 | 2819 days | 3% |
| Katey | 8/10 | 2819 days | 3% |
| ian kennedy | 8/10 | 2849 days | 3% |
| CJC | 10/10 | 2849 days | 3% |
| Vincent | 8/10 | 2849 days | 3% |
| Libby | 8/10 | 2880 days | 3% |
| Milo Sumner | 5/10 | 3063 days | 2% |
| Matthew Dercole | 8/10 | 3067 days | 3% |
| Veronica Marcano | 9/10 | 3087 days | 3% |
| Chris & Peg | 8/10 | 3094 days | 3% |
| Christian Oerlemans | 6/10 | 3099 days | 2% |
| Edward Cromwell | 7/10 | 3116 days | 2% |
| Gillian Press | 6/10 | 3143 days | 2% |
| Edwin Bos | 8/10 | 3194 days | 2% |
| CARMERS | 6/10 | 3274 days | 2% |
| Wen Xin Tan | 9/10 | 3294 days | 2% |
| Jason | 10/10 | 3321 days | 2% |
| Fifi and Jay | 8/10 | 3371 days | 2% |
| Roger | 9/10 | 3413 days | 2% |
| Grace White | 9/10 | 3414 days | 2% |
| Nienke Best | 8/10 | 3425 days | 2% |
| Julia Kurtz | 8/10 | 3430 days | 2% |
| Jack Clise | 9/10 | 3432 days | 2% |
| Marc Lambert | 9/10 | 3434 days | 2% |
| Van Bagley | 10/10 | 3457 days | 2% |
| Catherine Kay | 9/10 | 3502 days | 2% |
| Ina and Max | 7/10 | 3531 days | 1% |
| S Webb | 10/10 | 3578 days | 2% |
| Shelly Stanchuk | 9/10 | 3578 days | 2% |
| Aidan Byrne | 9/10 | 3626 days | 1% |
| Kim Donze | 8/10 | 3651 days | 1% |
| Pamela Hoffman | 7/10 | 3764 days | 1% |
| Howard Kestrel | 7/10 | 3804 days | 1% |
| Rachel Denham | 8/10 | 3819 days | 1% |
| Ann-Catherine Deblon | 8/10 | 3826 days | 1% |
| Rachel Macdonald | 8/10 | 3881 days | 1% |
| Richard Kirby | 9/10 | 3914 days | 1% |
| Wout van Dijk | 8/10 | 3921 days | 1% |
| Janelle Sterling | 10/10 | 3950 days | 1% |
| Steve Warren | 9/10 | 4005 days | 1% |
| Yvonne Wu | 8/10 | 4128 days | 0% |
| Steffen Paul | 6/10 | 4138 days | 0% |
| Alistair Millward | 7/10 | 4186 days | 0% |
| Larry Dashiell | 9/10 | 4189 days | 0% |
| Kris Marinomunn | 9/10 | 4201 days | 0% |
| Sebastiaan Kemperman | 9/10 | 4204 days | 0% |
| Melvin Spear | 8/10 | 4209 days | 0% |
| Florian Kleemann | 8/10 | 4210 days | 0% |
| Wilma Senior | 9/10 | 4217 days | 0% |
| Robert Warner | 8/10 | 4248 days | 0% |
| Stefanie Vogt | 10/10 | 4249 days | 0% |
| Lisa Quayle | 8/10 | 4267 days | 0% |
| Hol. M. | 8/10 | 4279 days | 0% |
| bzh974 | 9/10 | 4279 days | 0% |
| Jay | 9/10 | 4294 days | 0% |
| Kane F | 8/10 | 4340 days | 0% |
| Claudia | 10/10 | 4370 days | 0% |
| Brita Topp | 10/10 | 4524 days | 1% |
| Philip Schumann | 10/10 | 4551 days | 1% |
| SC W | 8/10 | 4555 days | 1% |
| David Spindler | 7/10 | 4555 days | 1% |
| Laura Metz | 9/10 | 4568 days | 1% |
| Hubertus Thost | 10/10 | 4568 days | 1% |
| G Ballard | 6/10 | 4581 days | 1% |
| Jason MacLeod | 10/10 | 4583 days | 1% |
| Andrew Young | 7/10 | 4583 days | 1% |
| Walter Neff | 8/10 | 4583 days | 1% |
| Julia Kallenbach | 9/10 | 4600 days | 1% |
| Andrew Cattanach | 6/10 | 4614 days | 1% |
| Helene & Peter | 8/10 | 4675 days | 1% |
| Steve Warren | 9/10 | 4706 days | 1% |
| Marina Ryan | 8/10 | 4735 days | 1% |
| Jay Sorrell | 8/10 | 4735 days | 1% |
| Azteca | 6/10 | 4797 days | 1% |
| Maria | 8/10 | 4913 days | 1% |
| Glenn Surzur | 4/10 | 4922 days | 1% |
| Petra Blumberg | 10/10 | 4926 days | 1% |
| Roeland Driessen | 1/10 | 4979 days | 0% |
| Michelle Chambers | 6/10 | 4979 days | 1% |
| Ingrid | 9/10 | 4992 days | 1% |
| Steven Switsers | 8/10 | 5000 days | 1% |
| Tom and Jemima Rawlings | 6/10 | 5001 days | 1% |
| D Pieter | 7/10 | 5008 days | 1% |
| Charliepot | 7/10 | 5010 days | 1% |
| electronmike1970 | 10/10 | 5010 days | 1% |
| MeganG | 8/10 | 5223 days | 1% |
| Jurgen Joyce | 8/10 | 5277 days | 1% |
| M Robinson | 10/10 | 5281 days | 1% |
| suemax | 9/10 | 5285 days | 1% |
| Hans Duerst | 9/10 | 5291 days | 1% |
| Kasten Madsen | 8/10 | 5294 days | 1% |
| Jolene & James | 9/10 | 5295 days | 1% |
| Melanie | 8/10 | 5297 days | 1% |
| Melanie Mathiak | 10/10 | 5297 days | 1% |
| Inge Davbbert | 10/10 | 5297 days | 1% |
| Filsack | 9/10 | 5306 days | 1% |
| Katrin | 10/10 | 5307 days | 1% |
| tiffgeoff | 1/10 | 5314 days | 0% |
| amounstephen | 7/10 | 5314 days | 1% |
| mawueth | 9/10 | 5376 days | 1% |
| Sarah Graham | 8/10 | 5392 days | 1% |
| AJ van Pelt | 10/10 | 5628 days | 1% |
| Jane Cullum | 10/10 | 5632 days | 1% |
| Margit and Corein Groenevelt | 8/10 | 5637 days | 1% |
| Oppenoorth | 9/10 | 5639 days | 1% |
| Bette Eh | 10/10 | 5640 days | 1% |
| Wayne Forrow | 3/10 | 5641 days | 0% |
| K & J Overton | 9/10 | 5645 days | 1% |
| Julia | 9/10 | 5649 days | 1% |
| Simon Vickers | 9/10 | 5650 days | 1% |
| Ini & Cees | 8/10 | 5653 days | 1% |
| Kasten | 10/10 | 5653 days | 1% |
| Grumbach | 10/10 | 5654 days | 1% |
| Eva Bock | 9/10 | 5654 days | 1% |
| Petra Lehmann | 10/10 | 5656 days | 1% |
| Rachel Gerrand | 8/10 | 5656 days | 1% |
| Van den Borne | 8/10 | 5665 days | 1% |
| Mike and Alice Powner | 5/10 | 5670 days | 1% |
| Niels Van Welsenes | 8/10 | 5679 days | 1% |
| Axel Vetter | 8/10 | 5679 days | 1% |
| paulag | 10/10 | 5954 days | 1% |
| Brigitta Reil | 9/10 | 6000 days | 1% |
| Kim Holtz | 8/10 | 6004 days | 1% |
| Benedict Fluthman | 4/10 | 6006 days | 1% |
| Peter G | 7/10 | 6010 days | 1% |
| Chris Helms | 8/10 | 6010 days | 1% |
| Bert Meuleuorijks | 9/10 | 6012 days | 1% |
| Wielink | 9/10 | 6024 days | 1% |
| Ferth | 8/10 | 6030 days | 1% |
| Susan Hitchins | 9/10 | 6040 days | 1% |
| Dick Rosman | 8/10 | 6040 days | 1% |
| Thomas Stopp | 8/10 | 6044 days | 1% |
| Dale W | 7/10 | 6053 days | 1% |
| Yvonne German | 10/10 | 6061 days | 1% |
| mariak | 8/10 | 6092 days | 1% |
| catdonjaime | 6/10 | 6099 days | 1% |
| Evan | 10/10 | 6167 days | 1% |
| tessac | 5/10 | 6230 days | 1% |
| TillE412 | 10/10 | 6334 days | 1% |
| HermannR | 10/10 | 6337 days | 1% |
| UlaR | 9/10 | 6339 days | 1% |
| HerbertH | 9/10 | 6344 days | 1% |
| ginekek | 9/10 | 6350 days | 1% |
| MarkP | 8/10 | 6350 days | 1% |
| Christian Moll | 6/10 | 6366 days | 1% |
Adjustments
Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.
Sample Size Adjustment
No Adjustment
A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Punakaiki Beach Camp experience has plenty of reviews and does not meet the criteria for any adjustment.
Recent Reviews Adjustment
-2.04% Adjustment
There may be an adjustment if this experience hasn't received any reviews within the last 110 days. However the Punakaiki Beach Camp experience does not meet the criteria for any adjustment.
In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.
The Punakaiki Beach Camp experience has been adjusted for 173 days. Adjustments are according to the following table.
| Days | Adjustment |
|---|---|
| … | … |
| 170 | -2.01% |
| 171 | -2.02% |
| 172 | -2.03% |
| 173 | -2.04% |
| 174 | -2.06% |
| 175 | -2.07% |
| 176 | -2.08% |
| … | … |
Balancing Adjustment
1.83% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled customers are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Final Ranking Score
87%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.