Kia ora, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Punakaiki Beach Camp.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
189 Valid Reviews
The Punakaiki Beach Camp experience has a total of 190 reviews. There are 189 valid reviews that are included when calculating the ranking score and 1 invalid review that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 189 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 42 |
|
22% |
| 9/10 | 46 |
|
24% |
| 8/10 | 65 |
|
34% |
| 7/10 | 13 |
|
7% |
| 6/10 | 13 |
|
7% |
| 5/10 | 4 |
|
2% |
| 4/10 | 2 |
|
1% |
| 3/10 | 1 |
|
1% |
| 2/10 | 0 |
|
0% |
| 1/10 | 3 |
|
2% |
82.38% Average
The raw data average (mean) for all the Punakaiki Beach Camp valid reviews is 82.38% and is based on 189 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
71 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 189 valid reviews, the experience has 71 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 71 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 19 |
|
27% |
| 9/10 | 19 |
|
27% |
| 8/10 | 19 |
|
27% |
| 7/10 | 5 |
|
7% |
| 6/10 | 4 |
|
6% |
| 5/10 | 2 |
|
3% |
| 4/10 | 2 |
|
3% |
| 3/10 | 1 |
|
1% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
83.52% Average
The raw data average (mean) for all the Punakaiki Beach Camp face-to-face reviews is 83.52% and is based on 71 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
86.88%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Stu | 10/10 | 169 days | 100% |
| Mel S | 10/10 | 200 days | 99% |
| Kenneth Croft | 9/10 | 231 days | 98% |
| Laura | 10/10 | 475 days | 89% |
| Blu Ice | 8/10 | 534 days | 83% |
| Shaun | 10/10 | 534 days | 85% |
| Laura | 10/10 | 534 days | 85% |
| Lisa B | 5/10 | 596 days | 62% |
| Mike Fricker | 8/10 | 840 days | 60% |
| Tal Tal | 6/10 | 900 days | 47% |
| Wil | 8/10 | 962 days | 47% |
| Melli Schmid | 1/10 | 962 days | 20% |
| Larissa | 10/10 | 992 days | 45% |
| Johanna Kuehl | 9/10 | 1053 days | 39% |
| Donna Harbidge | 9/10 | 1053 days | 39% |
| Niall Hamilton | 10/10 | 1176 days | 29% |
| Katie Edser | 8/10 | 1237 days | 25% |
| Family of four | 9/10 | 1237 days | 25% |
| E&P | 8/10 | 1265 days | 23% |
| RR | 8/10 | 1327 days | 19% |
| Oonagh | 8/10 | 1661 days | 6% |
| Kate | 6/10 | 1692 days | 5% |
| Gary Clarkson | 8/10 | 1995 days | 5% |
| Emma | 8/10 | 1995 days | 5% |
| Beth | 10/10 | 1995 days | 5% |
| Dan | 8/10 | 2087 days | 4% |
| Gemma | 10/10 | 2118 days | 4% |
| Ying | 9/10 | 2118 days | 4% |
| Felipe | 10/10 | 2240 days | 4% |
| Pateke | 10/10 | 2392 days | 4% |
| Sarah and Pete | 8/10 | 2392 days | 4% |
| Blu Ice | 9/10 | 2423 days | 4% |
| Mrs Lounis | 9/10 | 2423 days | 4% |
| Lukas | 8/10 | 2423 days | 4% |
| Fred | 10/10 | 2453 days | 4% |
| Lia | 8/10 | 2514 days | 4% |
| Cass | 8/10 | 2514 days | 4% |
| ScoutnIndi | 8/10 | 2606 days | 3% |
| Klaus | 8/10 | 2667 days | 3% |
| Luci | 9/10 | 2726 days | 3% |
| Francois & Caroline | 8/10 | 2757 days | 3% |
| Heather Abbott | 8/10 | 2757 days | 3% |
| Marilli | 10/10 | 2788 days | 3% |
| Rick | 7/10 | 2788 days | 3% |
| Juraj | 10/10 | 2788 days | 3% |
| Katey | 8/10 | 2788 days | 3% |
| ian kennedy | 8/10 | 2818 days | 3% |
| CJC | 10/10 | 2818 days | 3% |
| Vincent | 8/10 | 2818 days | 3% |
| Libby | 8/10 | 2849 days | 3% |
| Milo Sumner | 5/10 | 3032 days | 2% |
| Matthew Dercole | 8/10 | 3036 days | 3% |
| Veronica Marcano | 9/10 | 3056 days | 3% |
| Chris & Peg | 8/10 | 3063 days | 2% |
| Christian Oerlemans | 6/10 | 3068 days | 2% |
| Edward Cromwell | 7/10 | 3085 days | 2% |
| Gillian Press | 6/10 | 3112 days | 2% |
| Edwin Bos | 8/10 | 3163 days | 2% |
| CARMERS | 6/10 | 3244 days | 2% |
| Wen Xin Tan | 9/10 | 3264 days | 2% |
| Jason | 10/10 | 3291 days | 2% |
| Fifi and Jay | 8/10 | 3341 days | 2% |
| Roger | 9/10 | 3383 days | 2% |
| Grace White | 9/10 | 3384 days | 2% |
| Nienke Best | 8/10 | 3395 days | 2% |
| Julia Kurtz | 8/10 | 3399 days | 2% |
| Jack Clise | 9/10 | 3401 days | 2% |
| Marc Lambert | 9/10 | 3403 days | 2% |
| Van Bagley | 10/10 | 3426 days | 2% |
| Catherine Kay | 9/10 | 3471 days | 2% |
| Ina and Max | 7/10 | 3500 days | 1% |
| S Webb | 10/10 | 3547 days | 2% |
| Shelly Stanchuk | 9/10 | 3547 days | 2% |
| Aidan Byrne | 9/10 | 3596 days | 1% |
| Kim Donze | 8/10 | 3621 days | 1% |
| Pamela Hoffman | 7/10 | 3734 days | 1% |
| Howard Kestrel | 7/10 | 3773 days | 1% |
| Rachel Denham | 8/10 | 3788 days | 1% |
| Ann-Catherine Deblon | 8/10 | 3795 days | 1% |
| Rachel Macdonald | 8/10 | 3850 days | 1% |
| Richard Kirby | 9/10 | 3883 days | 1% |
| Wout van Dijk | 8/10 | 3890 days | 1% |
| Janelle Sterling | 10/10 | 3919 days | 1% |
| Steve Warren | 9/10 | 3975 days | 1% |
| Yvonne Wu | 8/10 | 4097 days | 0% |
| Steffen Paul | 6/10 | 4108 days | 0% |
| Alistair Millward | 7/10 | 4155 days | 0% |
| Larry Dashiell | 9/10 | 4158 days | 0% |
| Kris Marinomunn | 9/10 | 4170 days | 0% |
| Sebastiaan Kemperman | 9/10 | 4173 days | 0% |
| Melvin Spear | 8/10 | 4178 days | 0% |
| Florian Kleemann | 8/10 | 4179 days | 0% |
| Wilma Senior | 9/10 | 4186 days | 0% |
| Robert Warner | 8/10 | 4217 days | 0% |
| Stefanie Vogt | 10/10 | 4218 days | 0% |
| Lisa Quayle | 8/10 | 4236 days | 0% |
| Hol. M. | 8/10 | 4248 days | 0% |
| bzh974 | 9/10 | 4248 days | 0% |
| Jay | 9/10 | 4263 days | 0% |
| Kane F | 8/10 | 4309 days | 0% |
| Claudia | 10/10 | 4339 days | 0% |
| Brita Topp | 10/10 | 4493 days | 1% |
| Philip Schumann | 10/10 | 4520 days | 1% |
| SC W | 8/10 | 4524 days | 1% |
| David Spindler | 7/10 | 4524 days | 1% |
| Laura Metz | 9/10 | 4537 days | 1% |
| Hubertus Thost | 10/10 | 4537 days | 1% |
| G Ballard | 6/10 | 4550 days | 1% |
| Jason MacLeod | 10/10 | 4552 days | 1% |
| Andrew Young | 7/10 | 4552 days | 1% |
| Walter Neff | 8/10 | 4552 days | 1% |
| Julia Kallenbach | 9/10 | 4569 days | 1% |
| Andrew Cattanach | 6/10 | 4583 days | 1% |
| Helene & Peter | 8/10 | 4644 days | 1% |
| Steve Warren | 9/10 | 4675 days | 1% |
| Marina Ryan | 8/10 | 4705 days | 1% |
| Jay Sorrell | 8/10 | 4705 days | 1% |
| Azteca | 6/10 | 4767 days | 1% |
| Maria | 8/10 | 4882 days | 1% |
| Glenn Surzur | 4/10 | 4891 days | 0% |
| Petra Blumberg | 10/10 | 4895 days | 1% |
| Roeland Driessen | 1/10 | 4948 days | 0% |
| Michelle Chambers | 6/10 | 4948 days | 1% |
| Ingrid | 9/10 | 4961 days | 1% |
| Steven Switsers | 8/10 | 4969 days | 1% |
| Tom and Jemima Rawlings | 6/10 | 4970 days | 1% |
| D Pieter | 7/10 | 4977 days | 1% |
| Charliepot | 7/10 | 4979 days | 1% |
| electronmike1970 | 10/10 | 4979 days | 1% |
| MeganG | 8/10 | 5193 days | 1% |
| Jurgen Joyce | 8/10 | 5246 days | 1% |
| M Robinson | 10/10 | 5250 days | 1% |
| suemax | 9/10 | 5254 days | 1% |
| Hans Duerst | 9/10 | 5260 days | 1% |
| Kasten Madsen | 8/10 | 5263 days | 1% |
| Jolene & James | 9/10 | 5264 days | 1% |
| Melanie | 8/10 | 5266 days | 1% |
| Melanie Mathiak | 10/10 | 5266 days | 1% |
| Inge Davbbert | 10/10 | 5266 days | 1% |
| Filsack | 9/10 | 5275 days | 1% |
| Katrin | 10/10 | 5276 days | 1% |
| tiffgeoff | 1/10 | 5283 days | 0% |
| amounstephen | 7/10 | 5283 days | 1% |
| mawueth | 9/10 | 5345 days | 1% |
| Sarah Graham | 8/10 | 5361 days | 1% |
| AJ van Pelt | 10/10 | 5597 days | 1% |
| Jane Cullum | 10/10 | 5601 days | 1% |
| Margit and Corein Groenevelt | 8/10 | 5606 days | 1% |
| Oppenoorth | 9/10 | 5608 days | 1% |
| Bette Eh | 10/10 | 5609 days | 1% |
| Wayne Forrow | 3/10 | 5610 days | 0% |
| K & J Overton | 9/10 | 5614 days | 1% |
| Julia | 9/10 | 5618 days | 1% |
| Simon Vickers | 9/10 | 5619 days | 1% |
| Ini & Cees | 8/10 | 5622 days | 1% |
| Kasten | 10/10 | 5622 days | 1% |
| Grumbach | 10/10 | 5623 days | 1% |
| Eva Bock | 9/10 | 5623 days | 1% |
| Petra Lehmann | 10/10 | 5625 days | 1% |
| Rachel Gerrand | 8/10 | 5625 days | 1% |
| Van den Borne | 8/10 | 5634 days | 1% |
| Mike and Alice Powner | 5/10 | 5639 days | 1% |
| Niels Van Welsenes | 8/10 | 5648 days | 1% |
| Axel Vetter | 8/10 | 5648 days | 1% |
| paulag | 10/10 | 5924 days | 1% |
| Brigitta Reil | 9/10 | 5969 days | 1% |
| Kim Holtz | 8/10 | 5973 days | 1% |
| Benedict Fluthman | 4/10 | 5975 days | 0% |
| Peter G | 7/10 | 5979 days | 1% |
| Chris Helms | 8/10 | 5979 days | 1% |
| Bert Meuleuorijks | 9/10 | 5981 days | 1% |
| Wielink | 9/10 | 5993 days | 1% |
| Ferth | 8/10 | 5999 days | 1% |
| Susan Hitchins | 9/10 | 6009 days | 1% |
| Dick Rosman | 8/10 | 6009 days | 1% |
| Thomas Stopp | 8/10 | 6013 days | 1% |
| Dale W | 7/10 | 6022 days | 1% |
| Yvonne German | 10/10 | 6030 days | 1% |
| mariak | 8/10 | 6061 days | 1% |
| catdonjaime | 6/10 | 6068 days | 1% |
| Evan | 10/10 | 6136 days | 1% |
| tessac | 5/10 | 6200 days | 1% |
| TillE412 | 10/10 | 6304 days | 1% |
| HermannR | 10/10 | 6307 days | 1% |
| UlaR | 9/10 | 6309 days | 1% |
| HerbertH | 9/10 | 6314 days | 1% |
| ginekek | 9/10 | 6319 days | 1% |
| MarkP | 8/10 | 6319 days | 1% |
| Christian Moll | 6/10 | 6335 days | 1% |
Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.
No Adjustment
A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Punakaiki Beach Camp experience has plenty of reviews and does not meet the criteria for any adjustment.
-1.43% Adjustment
There may be an adjustment if this experience hasn't received any reviews within the last 125 days. However the Punakaiki Beach Camp experience does not meet the criteria for any adjustment.
In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.
The Punakaiki Beach Camp experience has been adjusted for 142 days. Adjustments are according to the following table.
| Days | Adjustment |
|---|---|
| … | … |
| 139 | -1.40% |
| 140 | -1.41% |
| 141 | -1.42% |
| 142 | -1.43% |
| 143 | -1.44% |
| 144 | -1.45% |
| 145 | -1.46% |
| … | … |
1.74% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled customers are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
87%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.