Kia ora, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Punakaiki Beach Camp.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
189 Valid Reviews
The Punakaiki Beach Camp experience has a total of 190 reviews. There are 189 valid reviews that are included when calculating the ranking score and 1 invalid review that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 189 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 42 |
|
22% |
| 9/10 | 46 |
|
24% |
| 8/10 | 65 |
|
34% |
| 7/10 | 13 |
|
7% |
| 6/10 | 13 |
|
7% |
| 5/10 | 4 |
|
2% |
| 4/10 | 2 |
|
1% |
| 3/10 | 1 |
|
1% |
| 2/10 | 0 |
|
0% |
| 1/10 | 3 |
|
2% |
82.38% Average
The raw data average (mean) for all the Punakaiki Beach Camp valid reviews is 82.38% and is based on 189 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
71 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 189 valid reviews, the experience has 71 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 71 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 19 |
|
27% |
| 9/10 | 19 |
|
27% |
| 8/10 | 19 |
|
27% |
| 7/10 | 5 |
|
7% |
| 6/10 | 4 |
|
6% |
| 5/10 | 2 |
|
3% |
| 4/10 | 2 |
|
3% |
| 3/10 | 1 |
|
1% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
83.52% Average
The raw data average (mean) for all the Punakaiki Beach Camp face-to-face reviews is 83.52% and is based on 71 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
86.54%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Stu | 10/10 | 79 days | 100% |
| Mel S | 10/10 | 110 days | 100% |
| Kenneth Croft | 9/10 | 141 days | 98% |
| Laura | 10/10 | 385 days | 92% |
| Blu Ice | 8/10 | 444 days | 87% |
| Shaun | 10/10 | 444 days | 89% |
| Laura | 10/10 | 444 days | 89% |
| Lisa B | 5/10 | 506 days | 65% |
| Mike Fricker | 8/10 | 750 days | 67% |
| Tal Tal | 6/10 | 810 days | 54% |
| Wil | 8/10 | 872 days | 56% |
| Melli Schmid | 1/10 | 872 days | 23% |
| Larissa | 10/10 | 902 days | 54% |
| Johanna Kuehl | 9/10 | 963 days | 47% |
| Donna Harbidge | 9/10 | 963 days | 47% |
| Niall Hamilton | 10/10 | 1086 days | 36% |
| Katie Edser | 8/10 | 1147 days | 31% |
| Family of four | 9/10 | 1147 days | 31% |
| E&P | 8/10 | 1175 days | 28% |
| RR | 8/10 | 1237 days | 24% |
| Oonagh | 8/10 | 1571 days | 8% |
| Kate | 6/10 | 1602 days | 7% |
| Gary Clarkson | 8/10 | 1905 days | 5% |
| Emma | 8/10 | 1905 days | 5% |
| Beth | 10/10 | 1905 days | 5% |
| Dan | 8/10 | 1997 days | 4% |
| Gemma | 10/10 | 2028 days | 4% |
| Ying | 9/10 | 2028 days | 4% |
| Felipe | 10/10 | 2150 days | 4% |
| Pateke | 10/10 | 2302 days | 4% |
| Sarah and Pete | 8/10 | 2302 days | 4% |
| Blu Ice | 9/10 | 2333 days | 4% |
| Mrs Lounis | 9/10 | 2333 days | 4% |
| Lukas | 8/10 | 2333 days | 4% |
| Fred | 10/10 | 2363 days | 4% |
| Lia | 8/10 | 2424 days | 4% |
| Cass | 8/10 | 2424 days | 4% |
| ScoutnIndi | 8/10 | 2516 days | 3% |
| Klaus | 8/10 | 2577 days | 3% |
| Luci | 9/10 | 2636 days | 3% |
| Francois & Caroline | 8/10 | 2667 days | 3% |
| Heather Abbott | 8/10 | 2667 days | 3% |
| Marilli | 10/10 | 2698 days | 3% |
| Rick | 7/10 | 2698 days | 3% |
| Juraj | 10/10 | 2698 days | 3% |
| Katey | 8/10 | 2698 days | 3% |
| ian kennedy | 8/10 | 2728 days | 3% |
| CJC | 10/10 | 2728 days | 3% |
| Vincent | 8/10 | 2728 days | 3% |
| Libby | 8/10 | 2759 days | 3% |
| Milo Sumner | 5/10 | 2942 days | 2% |
| Matthew Dercole | 8/10 | 2946 days | 3% |
| Veronica Marcano | 9/10 | 2966 days | 2% |
| Chris & Peg | 8/10 | 2973 days | 2% |
| Christian Oerlemans | 6/10 | 2978 days | 2% |
| Edward Cromwell | 7/10 | 2995 days | 2% |
| Gillian Press | 6/10 | 3022 days | 2% |
| Edwin Bos | 8/10 | 3073 days | 2% |
| CARMERS | 6/10 | 3154 days | 2% |
| Wen Xin Tan | 9/10 | 3174 days | 2% |
| Jason | 10/10 | 3201 days | 2% |
| Fifi and Jay | 8/10 | 3251 days | 2% |
| Roger | 9/10 | 3293 days | 2% |
| Grace White | 9/10 | 3294 days | 2% |
| Nienke Best | 8/10 | 3305 days | 2% |
| Julia Kurtz | 8/10 | 3309 days | 2% |
| Jack Clise | 9/10 | 3311 days | 2% |
| Marc Lambert | 9/10 | 3313 days | 2% |
| Van Bagley | 10/10 | 3336 days | 2% |
| Catherine Kay | 9/10 | 3381 days | 2% |
| Ina and Max | 7/10 | 3410 days | 1% |
| S Webb | 10/10 | 3457 days | 2% |
| Shelly Stanchuk | 9/10 | 3457 days | 2% |
| Aidan Byrne | 9/10 | 3506 days | 1% |
| Kim Donze | 8/10 | 3531 days | 1% |
| Pamela Hoffman | 7/10 | 3644 days | 1% |
| Howard Kestrel | 7/10 | 3683 days | 1% |
| Rachel Denham | 8/10 | 3698 days | 1% |
| Ann-Catherine Deblon | 8/10 | 3705 days | 1% |
| Rachel Macdonald | 8/10 | 3760 days | 1% |
| Richard Kirby | 9/10 | 3793 days | 1% |
| Wout van Dijk | 8/10 | 3800 days | 1% |
| Janelle Sterling | 10/10 | 3829 days | 1% |
| Steve Warren | 9/10 | 3885 days | 1% |
| Yvonne Wu | 8/10 | 4007 days | 0% |
| Steffen Paul | 6/10 | 4018 days | 0% |
| Alistair Millward | 7/10 | 4065 days | 0% |
| Larry Dashiell | 9/10 | 4068 days | 0% |
| Kris Marinomunn | 9/10 | 4080 days | 0% |
| Sebastiaan Kemperman | 9/10 | 4083 days | 0% |
| Melvin Spear | 8/10 | 4088 days | 0% |
| Florian Kleemann | 8/10 | 4089 days | 0% |
| Wilma Senior | 9/10 | 4096 days | 0% |
| Robert Warner | 8/10 | 4127 days | 0% |
| Stefanie Vogt | 10/10 | 4128 days | 0% |
| Lisa Quayle | 8/10 | 4146 days | 0% |
| Hol. M. | 8/10 | 4158 days | 0% |
| bzh974 | 9/10 | 4158 days | 0% |
| Jay | 9/10 | 4173 days | 0% |
| Kane F | 8/10 | 4219 days | 0% |
| Claudia | 10/10 | 4249 days | 0% |
| Brita Topp | 10/10 | 4403 days | 1% |
| Philip Schumann | 10/10 | 4430 days | 1% |
| SC W | 8/10 | 4434 days | 1% |
| David Spindler | 7/10 | 4434 days | 1% |
| Laura Metz | 9/10 | 4447 days | 1% |
| Hubertus Thost | 10/10 | 4447 days | 1% |
| G Ballard | 6/10 | 4460 days | 1% |
| Jason MacLeod | 10/10 | 4462 days | 1% |
| Andrew Young | 7/10 | 4462 days | 1% |
| Walter Neff | 8/10 | 4462 days | 1% |
| Julia Kallenbach | 9/10 | 4479 days | 1% |
| Andrew Cattanach | 6/10 | 4493 days | 1% |
| Helene & Peter | 8/10 | 4554 days | 1% |
| Steve Warren | 9/10 | 4585 days | 1% |
| Marina Ryan | 8/10 | 4615 days | 1% |
| Jay Sorrell | 8/10 | 4615 days | 1% |
| Azteca | 6/10 | 4677 days | 1% |
| Maria | 8/10 | 4792 days | 1% |
| Glenn Surzur | 4/10 | 4801 days | 0% |
| Petra Blumberg | 10/10 | 4805 days | 1% |
| Roeland Driessen | 1/10 | 4858 days | 0% |
| Michelle Chambers | 6/10 | 4858 days | 1% |
| Ingrid | 9/10 | 4871 days | 1% |
| Steven Switsers | 8/10 | 4879 days | 1% |
| Tom and Jemima Rawlings | 6/10 | 4880 days | 1% |
| D Pieter | 7/10 | 4887 days | 1% |
| Charliepot | 7/10 | 4889 days | 1% |
| electronmike1970 | 10/10 | 4889 days | 1% |
| MeganG | 8/10 | 5103 days | 1% |
| Jurgen Joyce | 8/10 | 5156 days | 1% |
| M Robinson | 10/10 | 5160 days | 1% |
| suemax | 9/10 | 5164 days | 1% |
| Hans Duerst | 9/10 | 5170 days | 1% |
| Kasten Madsen | 8/10 | 5173 days | 1% |
| Jolene & James | 9/10 | 5174 days | 1% |
| Melanie | 8/10 | 5176 days | 1% |
| Melanie Mathiak | 10/10 | 5176 days | 1% |
| Inge Davbbert | 10/10 | 5176 days | 1% |
| Filsack | 9/10 | 5185 days | 1% |
| Katrin | 10/10 | 5186 days | 1% |
| tiffgeoff | 1/10 | 5193 days | 0% |
| amounstephen | 7/10 | 5193 days | 1% |
| mawueth | 9/10 | 5255 days | 1% |
| Sarah Graham | 8/10 | 5271 days | 1% |
| AJ van Pelt | 10/10 | 5507 days | 1% |
| Jane Cullum | 10/10 | 5511 days | 1% |
| Margit and Corein Groenevelt | 8/10 | 5516 days | 1% |
| Oppenoorth | 9/10 | 5518 days | 1% |
| Bette Eh | 10/10 | 5519 days | 1% |
| Wayne Forrow | 3/10 | 5520 days | 0% |
| K & J Overton | 9/10 | 5524 days | 1% |
| Julia | 9/10 | 5528 days | 1% |
| Simon Vickers | 9/10 | 5529 days | 1% |
| Ini & Cees | 8/10 | 5532 days | 1% |
| Kasten | 10/10 | 5532 days | 1% |
| Grumbach | 10/10 | 5533 days | 1% |
| Eva Bock | 9/10 | 5533 days | 1% |
| Petra Lehmann | 10/10 | 5535 days | 1% |
| Rachel Gerrand | 8/10 | 5535 days | 1% |
| Van den Borne | 8/10 | 5544 days | 1% |
| Mike and Alice Powner | 5/10 | 5549 days | 0% |
| Niels Van Welsenes | 8/10 | 5558 days | 1% |
| Axel Vetter | 8/10 | 5558 days | 1% |
| paulag | 10/10 | 5834 days | 1% |
| Brigitta Reil | 9/10 | 5879 days | 1% |
| Kim Holtz | 8/10 | 5883 days | 1% |
| Benedict Fluthman | 4/10 | 5885 days | 0% |
| Peter G | 7/10 | 5889 days | 1% |
| Chris Helms | 8/10 | 5889 days | 1% |
| Bert Meuleuorijks | 9/10 | 5891 days | 1% |
| Wielink | 9/10 | 5903 days | 1% |
| Ferth | 8/10 | 5909 days | 1% |
| Susan Hitchins | 9/10 | 5919 days | 1% |
| Dick Rosman | 8/10 | 5919 days | 1% |
| Thomas Stopp | 8/10 | 5923 days | 1% |
| Dale W | 7/10 | 5932 days | 1% |
| Yvonne German | 10/10 | 5940 days | 1% |
| mariak | 8/10 | 5971 days | 1% |
| catdonjaime | 6/10 | 5978 days | 1% |
| Evan | 10/10 | 6046 days | 1% |
| tessac | 5/10 | 6110 days | 0% |
| TillE412 | 10/10 | 6214 days | 1% |
| HermannR | 10/10 | 6217 days | 1% |
| UlaR | 9/10 | 6219 days | 1% |
| HerbertH | 9/10 | 6224 days | 1% |
| ginekek | 9/10 | 6229 days | 1% |
| MarkP | 8/10 | 6229 days | 1% |
| Christian Moll | 6/10 | 6245 days | 1% |
Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.
No Adjustment
A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Punakaiki Beach Camp experience has plenty of reviews and does not meet the criteria for any adjustment.
-0.87% Adjustment
There may be an adjustment if this experience hasn't received any reviews within the last 70 days. However the Punakaiki Beach Camp experience does not meet the criteria for any adjustment.
In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.
The Punakaiki Beach Camp experience has been adjusted for 52 days. Adjustments are according to the following table.
| Days | Adjustment |
|---|---|
| … | … |
| 49 | -0.82% |
| 50 | -0.83% |
| 51 | -0.85% |
| 52 | -0.87% |
| 53 | -0.88% |
| 54 | -0.90% |
| 55 | -0.92% |
| … | … |
1.69% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled customers are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
87%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.