Kia ora, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Punakaiki Beach Camp.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
189 Valid Reviews
The Punakaiki Beach Camp experience has a total of 190 reviews. There are 189 valid reviews that are included when calculating the ranking score and 1 invalid review that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 189 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 42 |
|
22% |
| 9/10 | 46 |
|
24% |
| 8/10 | 65 |
|
34% |
| 7/10 | 13 |
|
7% |
| 6/10 | 13 |
|
7% |
| 5/10 | 4 |
|
2% |
| 4/10 | 2 |
|
1% |
| 3/10 | 1 |
|
1% |
| 2/10 | 0 |
|
0% |
| 1/10 | 3 |
|
2% |
82.38% Average
The raw data average (mean) for all the Punakaiki Beach Camp valid reviews is 82.38% and is based on 189 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
71 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 189 valid reviews, the experience has 71 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 71 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 19 |
|
27% |
| 9/10 | 19 |
|
27% |
| 8/10 | 19 |
|
27% |
| 7/10 | 5 |
|
7% |
| 6/10 | 4 |
|
6% |
| 5/10 | 2 |
|
3% |
| 4/10 | 2 |
|
3% |
| 3/10 | 1 |
|
1% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
83.52% Average
The raw data average (mean) for all the Punakaiki Beach Camp face-to-face reviews is 83.52% and is based on 71 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
87.09%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Stu | 10/10 | 220 days | 100% |
| Mel S | 10/10 | 251 days | 99% |
| Kenneth Croft | 9/10 | 282 days | 97% |
| Laura | 10/10 | 526 days | 87% |
| Blu Ice | 8/10 | 585 days | 81% |
| Shaun | 10/10 | 585 days | 83% |
| Laura | 10/10 | 585 days | 83% |
| Lisa B | 5/10 | 647 days | 60% |
| Mike Fricker | 8/10 | 891 days | 55% |
| Tal Tal | 6/10 | 951 days | 43% |
| Wil | 8/10 | 1013 days | 43% |
| Melli Schmid | 1/10 | 1013 days | 18% |
| Larissa | 10/10 | 1043 days | 41% |
| Johanna Kuehl | 9/10 | 1104 days | 35% |
| Donna Harbidge | 9/10 | 1104 days | 35% |
| Niall Hamilton | 10/10 | 1227 days | 26% |
| Katie Edser | 8/10 | 1288 days | 22% |
| Family of four | 9/10 | 1288 days | 22% |
| E&P | 8/10 | 1316 days | 20% |
| RR | 8/10 | 1378 days | 16% |
| Oonagh | 8/10 | 1712 days | 6% |
| Kate | 6/10 | 1743 days | 5% |
| Gary Clarkson | 8/10 | 2046 days | 5% |
| Emma | 8/10 | 2046 days | 5% |
| Beth | 10/10 | 2046 days | 5% |
| Dan | 8/10 | 2138 days | 4% |
| Gemma | 10/10 | 2169 days | 4% |
| Ying | 9/10 | 2169 days | 4% |
| Felipe | 10/10 | 2291 days | 4% |
| Pateke | 10/10 | 2443 days | 4% |
| Sarah and Pete | 8/10 | 2443 days | 4% |
| Blu Ice | 9/10 | 2474 days | 4% |
| Mrs Lounis | 9/10 | 2474 days | 4% |
| Lukas | 8/10 | 2474 days | 4% |
| Fred | 10/10 | 2504 days | 4% |
| Lia | 8/10 | 2565 days | 4% |
| Cass | 8/10 | 2565 days | 4% |
| ScoutnIndi | 8/10 | 2657 days | 3% |
| Klaus | 8/10 | 2718 days | 3% |
| Luci | 9/10 | 2777 days | 3% |
| Francois & Caroline | 8/10 | 2808 days | 3% |
| Heather Abbott | 8/10 | 2808 days | 3% |
| Marilli | 10/10 | 2839 days | 3% |
| Rick | 7/10 | 2839 days | 3% |
| Juraj | 10/10 | 2839 days | 3% |
| Katey | 8/10 | 2839 days | 3% |
| ian kennedy | 8/10 | 2869 days | 3% |
| CJC | 10/10 | 2869 days | 3% |
| Vincent | 8/10 | 2869 days | 3% |
| Libby | 8/10 | 2900 days | 3% |
| Milo Sumner | 5/10 | 3083 days | 2% |
| Matthew Dercole | 8/10 | 3087 days | 3% |
| Veronica Marcano | 9/10 | 3107 days | 2% |
| Chris & Peg | 8/10 | 3114 days | 2% |
| Christian Oerlemans | 6/10 | 3119 days | 2% |
| Edward Cromwell | 7/10 | 3136 days | 2% |
| Gillian Press | 6/10 | 3163 days | 2% |
| Edwin Bos | 8/10 | 3214 days | 2% |
| CARMERS | 6/10 | 3295 days | 2% |
| Wen Xin Tan | 9/10 | 3315 days | 2% |
| Jason | 10/10 | 3342 days | 2% |
| Fifi and Jay | 8/10 | 3392 days | 2% |
| Roger | 9/10 | 3434 days | 2% |
| Grace White | 9/10 | 3435 days | 2% |
| Nienke Best | 8/10 | 3446 days | 2% |
| Julia Kurtz | 8/10 | 3450 days | 2% |
| Jack Clise | 9/10 | 3452 days | 2% |
| Marc Lambert | 9/10 | 3454 days | 2% |
| Van Bagley | 10/10 | 3477 days | 2% |
| Catherine Kay | 9/10 | 3522 days | 2% |
| Ina and Max | 7/10 | 3551 days | 1% |
| S Webb | 10/10 | 3598 days | 2% |
| Shelly Stanchuk | 9/10 | 3598 days | 2% |
| Aidan Byrne | 9/10 | 3647 days | 1% |
| Kim Donze | 8/10 | 3672 days | 1% |
| Pamela Hoffman | 7/10 | 3785 days | 1% |
| Howard Kestrel | 7/10 | 3824 days | 1% |
| Rachel Denham | 8/10 | 3839 days | 1% |
| Ann-Catherine Deblon | 8/10 | 3846 days | 1% |
| Rachel Macdonald | 8/10 | 3901 days | 1% |
| Richard Kirby | 9/10 | 3934 days | 1% |
| Wout van Dijk | 8/10 | 3941 days | 1% |
| Janelle Sterling | 10/10 | 3970 days | 1% |
| Steve Warren | 9/10 | 4026 days | 1% |
| Yvonne Wu | 8/10 | 4148 days | 0% |
| Steffen Paul | 6/10 | 4159 days | 0% |
| Alistair Millward | 7/10 | 4206 days | 0% |
| Larry Dashiell | 9/10 | 4209 days | 0% |
| Kris Marinomunn | 9/10 | 4221 days | 0% |
| Sebastiaan Kemperman | 9/10 | 4224 days | 0% |
| Melvin Spear | 8/10 | 4229 days | 0% |
| Florian Kleemann | 8/10 | 4230 days | 0% |
| Wilma Senior | 9/10 | 4237 days | 0% |
| Robert Warner | 8/10 | 4268 days | 0% |
| Stefanie Vogt | 10/10 | 4269 days | 0% |
| Lisa Quayle | 8/10 | 4287 days | 0% |
| Hol. M. | 8/10 | 4299 days | 0% |
| bzh974 | 9/10 | 4299 days | 0% |
| Jay | 9/10 | 4314 days | 0% |
| Kane F | 8/10 | 4360 days | 0% |
| Claudia | 10/10 | 4390 days | 1% |
| Brita Topp | 10/10 | 4544 days | 1% |
| Philip Schumann | 10/10 | 4571 days | 1% |
| SC W | 8/10 | 4575 days | 1% |
| David Spindler | 7/10 | 4575 days | 1% |
| Laura Metz | 9/10 | 4588 days | 1% |
| Hubertus Thost | 10/10 | 4588 days | 1% |
| G Ballard | 6/10 | 4601 days | 1% |
| Jason MacLeod | 10/10 | 4603 days | 1% |
| Andrew Young | 7/10 | 4603 days | 1% |
| Walter Neff | 8/10 | 4603 days | 1% |
| Julia Kallenbach | 9/10 | 4620 days | 1% |
| Andrew Cattanach | 6/10 | 4634 days | 1% |
| Helene & Peter | 8/10 | 4695 days | 1% |
| Steve Warren | 9/10 | 4726 days | 1% |
| Marina Ryan | 8/10 | 4756 days | 1% |
| Jay Sorrell | 8/10 | 4756 days | 1% |
| Azteca | 6/10 | 4818 days | 1% |
| Maria | 8/10 | 4933 days | 1% |
| Glenn Surzur | 4/10 | 4942 days | 1% |
| Petra Blumberg | 10/10 | 4946 days | 1% |
| Roeland Driessen | 1/10 | 4999 days | 0% |
| Michelle Chambers | 6/10 | 4999 days | 1% |
| Ingrid | 9/10 | 5012 days | 1% |
| Steven Switsers | 8/10 | 5020 days | 1% |
| Tom and Jemima Rawlings | 6/10 | 5021 days | 1% |
| D Pieter | 7/10 | 5028 days | 1% |
| Charliepot | 7/10 | 5030 days | 1% |
| electronmike1970 | 10/10 | 5030 days | 1% |
| MeganG | 8/10 | 5244 days | 1% |
| Jurgen Joyce | 8/10 | 5297 days | 1% |
| M Robinson | 10/10 | 5301 days | 1% |
| suemax | 9/10 | 5305 days | 1% |
| Hans Duerst | 9/10 | 5311 days | 1% |
| Kasten Madsen | 8/10 | 5314 days | 1% |
| Jolene & James | 9/10 | 5315 days | 1% |
| Melanie | 8/10 | 5317 days | 1% |
| Melanie Mathiak | 10/10 | 5317 days | 1% |
| Inge Davbbert | 10/10 | 5317 days | 1% |
| Filsack | 9/10 | 5326 days | 1% |
| Katrin | 10/10 | 5327 days | 1% |
| tiffgeoff | 1/10 | 5334 days | 0% |
| amounstephen | 7/10 | 5334 days | 1% |
| mawueth | 9/10 | 5396 days | 1% |
| Sarah Graham | 8/10 | 5412 days | 1% |
| AJ van Pelt | 10/10 | 5648 days | 1% |
| Jane Cullum | 10/10 | 5652 days | 1% |
| Margit and Corein Groenevelt | 8/10 | 5657 days | 1% |
| Oppenoorth | 9/10 | 5659 days | 1% |
| Bette Eh | 10/10 | 5660 days | 1% |
| Wayne Forrow | 3/10 | 5661 days | 0% |
| K & J Overton | 9/10 | 5665 days | 1% |
| Julia | 9/10 | 5669 days | 1% |
| Simon Vickers | 9/10 | 5670 days | 1% |
| Ini & Cees | 8/10 | 5673 days | 1% |
| Kasten | 10/10 | 5673 days | 1% |
| Grumbach | 10/10 | 5674 days | 1% |
| Eva Bock | 9/10 | 5674 days | 1% |
| Petra Lehmann | 10/10 | 5676 days | 1% |
| Rachel Gerrand | 8/10 | 5676 days | 1% |
| Van den Borne | 8/10 | 5685 days | 1% |
| Mike and Alice Powner | 5/10 | 5690 days | 1% |
| Niels Van Welsenes | 8/10 | 5699 days | 1% |
| Axel Vetter | 8/10 | 5699 days | 1% |
| paulag | 10/10 | 5975 days | 1% |
| Brigitta Reil | 9/10 | 6020 days | 1% |
| Kim Holtz | 8/10 | 6024 days | 1% |
| Benedict Fluthman | 4/10 | 6026 days | 1% |
| Peter G | 7/10 | 6030 days | 1% |
| Chris Helms | 8/10 | 6030 days | 1% |
| Bert Meuleuorijks | 9/10 | 6032 days | 1% |
| Wielink | 9/10 | 6044 days | 1% |
| Ferth | 8/10 | 6050 days | 1% |
| Susan Hitchins | 9/10 | 6060 days | 1% |
| Dick Rosman | 8/10 | 6060 days | 1% |
| Thomas Stopp | 8/10 | 6064 days | 1% |
| Dale W | 7/10 | 6073 days | 1% |
| Yvonne German | 10/10 | 6081 days | 1% |
| mariak | 8/10 | 6112 days | 1% |
| catdonjaime | 6/10 | 6119 days | 1% |
| Evan | 10/10 | 6187 days | 1% |
| tessac | 5/10 | 6251 days | 1% |
| TillE412 | 10/10 | 6355 days | 1% |
| HermannR | 10/10 | 6358 days | 1% |
| UlaR | 9/10 | 6360 days | 1% |
| HerbertH | 9/10 | 6365 days | 1% |
| ginekek | 9/10 | 6370 days | 1% |
| MarkP | 8/10 | 6370 days | 1% |
| Christian Moll | 6/10 | 6386 days | 1% |
Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.
No Adjustment
A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Punakaiki Beach Camp experience has plenty of reviews and does not meet the criteria for any adjustment.
-2.69% Adjustment
There may be an adjustment if this experience hasn't received any reviews within the last 85 days. However the Punakaiki Beach Camp experience does not meet the criteria for any adjustment.
In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.
The Punakaiki Beach Camp experience has been adjusted for 193 days. Adjustments are according to the following table.
| Days | Adjustment |
|---|---|
| … | … |
| 190 | -2.64% |
| 191 | -2.66% |
| 192 | -2.67% |
| 193 | -2.69% |
| 194 | -2.70% |
| 195 | -2.71% |
| 196 | -2.73% |
| … | … |
1.94% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled customers are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
86%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.