G'day, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Punakaiki Beach Camp.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
187 Valid Reviews
The Punakaiki Beach Camp experience has a total of 188 reviews. There are 187 valid reviews that are included when calculating the ranking score and 1 invalid review that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 187 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 40 |
|
21% |
| 9/10 | 46 |
|
25% |
| 8/10 | 65 |
|
35% |
| 7/10 | 13 |
|
7% |
| 6/10 | 13 |
|
7% |
| 5/10 | 4 |
|
2% |
| 4/10 | 2 |
|
1% |
| 3/10 | 1 |
|
1% |
| 2/10 | 0 |
|
0% |
| 1/10 | 3 |
|
2% |
82.19% Average
The raw data average (mean) for all the Punakaiki Beach Camp valid reviews is 82.19% and is based on 187 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
71 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 187 valid reviews, the experience has 71 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 71 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 19 |
|
27% |
| 9/10 | 19 |
|
27% |
| 8/10 | 19 |
|
27% |
| 7/10 | 5 |
|
7% |
| 6/10 | 4 |
|
6% |
| 5/10 | 2 |
|
3% |
| 4/10 | 2 |
|
3% |
| 3/10 | 1 |
|
1% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
83.52% Average
The raw data average (mean) for all the Punakaiki Beach Camp face-to-face reviews is 83.52% and is based on 71 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
84.27%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Kenneth Croft | 9/10 | 19 days | 100% |
| Laura | 10/10 | 263 days | 97% |
| Blu Ice | 8/10 | 322 days | 93% |
| Shaun | 10/10 | 322 days | 95% |
| Laura | 10/10 | 322 days | 95% |
| Lisa B | 5/10 | 384 days | 71% |
| Mike Fricker | 8/10 | 628 days | 77% |
| Tal Tal | 6/10 | 688 days | 64% |
| Wil | 8/10 | 750 days | 67% |
| Melli Schmid | 1/10 | 750 days | 28% |
| Larissa | 10/10 | 780 days | 66% |
| Johanna Kuehl | 9/10 | 841 days | 60% |
| Donna Harbidge | 9/10 | 841 days | 60% |
| Niall Hamilton | 10/10 | 964 days | 48% |
| Katie Edser | 8/10 | 1025 days | 41% |
| Family of four | 9/10 | 1025 days | 42% |
| E&P | 8/10 | 1053 days | 39% |
| RR | 8/10 | 1115 days | 33% |
| Oonagh | 8/10 | 1449 days | 13% |
| Kate | 6/10 | 1480 days | 10% |
| Gary Clarkson | 8/10 | 1783 days | 5% |
| Emma | 8/10 | 1783 days | 5% |
| Beth | 10/10 | 1783 days | 5% |
| Dan | 8/10 | 1875 days | 5% |
| Gemma | 10/10 | 1906 days | 5% |
| Ying | 9/10 | 1906 days | 5% |
| Felipe | 10/10 | 2028 days | 5% |
| Pateke | 10/10 | 2180 days | 4% |
| Sarah and Pete | 8/10 | 2180 days | 4% |
| Blu Ice | 9/10 | 2211 days | 4% |
| Mrs Lounis | 9/10 | 2211 days | 4% |
| Lukas | 8/10 | 2211 days | 4% |
| Fred | 10/10 | 2241 days | 4% |
| Lia | 8/10 | 2302 days | 4% |
| Cass | 8/10 | 2302 days | 4% |
| ScoutnIndi | 8/10 | 2394 days | 4% |
| Klaus | 8/10 | 2455 days | 4% |
| Luci | 9/10 | 2514 days | 4% |
| Francois & Caroline | 8/10 | 2545 days | 4% |
| Heather Abbott | 8/10 | 2545 days | 4% |
| Marilli | 10/10 | 2576 days | 4% |
| Rick | 7/10 | 2576 days | 3% |
| Juraj | 10/10 | 2576 days | 4% |
| Katey | 8/10 | 2576 days | 3% |
| ian kennedy | 8/10 | 2606 days | 3% |
| CJC | 10/10 | 2606 days | 3% |
| Vincent | 8/10 | 2606 days | 3% |
| Libby | 8/10 | 2637 days | 3% |
| Milo Sumner | 5/10 | 2820 days | 2% |
| Matthew Dercole | 8/10 | 2824 days | 3% |
| Veronica Marcano | 9/10 | 2844 days | 3% |
| Chris & Peg | 8/10 | 2851 days | 3% |
| Christian Oerlemans | 6/10 | 2856 days | 3% |
| Edward Cromwell | 7/10 | 2873 days | 2% |
| Gillian Press | 6/10 | 2900 days | 3% |
| Edwin Bos | 8/10 | 2951 days | 3% |
| CARMERS | 6/10 | 3032 days | 2% |
| Wen Xin Tan | 9/10 | 3052 days | 3% |
| Jason | 10/10 | 3079 days | 3% |
| Fifi and Jay | 8/10 | 3129 days | 2% |
| Roger | 9/10 | 3171 days | 2% |
| Grace White | 9/10 | 3172 days | 2% |
| Nienke Best | 8/10 | 3183 days | 2% |
| Julia Kurtz | 8/10 | 3187 days | 2% |
| Jack Clise | 9/10 | 3189 days | 2% |
| Marc Lambert | 9/10 | 3191 days | 2% |
| Van Bagley | 10/10 | 3214 days | 2% |
| Catherine Kay | 9/10 | 3259 days | 2% |
| Ina and Max | 7/10 | 3288 days | 2% |
| S Webb | 10/10 | 3336 days | 2% |
| Shelly Stanchuk | 9/10 | 3336 days | 2% |
| Aidan Byrne | 9/10 | 3384 days | 2% |
| Kim Donze | 8/10 | 3409 days | 2% |
| Pamela Hoffman | 7/10 | 3522 days | 2% |
| Howard Kestrel | 7/10 | 3561 days | 1% |
| Rachel Denham | 8/10 | 3576 days | 2% |
| Ann-Catherine Deblon | 8/10 | 3583 days | 2% |
| Rachel Macdonald | 8/10 | 3638 days | 1% |
| Richard Kirby | 9/10 | 3672 days | 1% |
| Wout van Dijk | 8/10 | 3678 days | 1% |
| Janelle Sterling | 10/10 | 3707 days | 1% |
| Steve Warren | 9/10 | 3763 days | 1% |
| Yvonne Wu | 8/10 | 3886 days | 1% |
| Steffen Paul | 6/10 | 3896 days | 1% |
| Alistair Millward | 7/10 | 3943 days | 1% |
| Larry Dashiell | 9/10 | 3947 days | 1% |
| Kris Marinomunn | 9/10 | 3958 days | 1% |
| Sebastiaan Kemperman | 9/10 | 3961 days | 1% |
| Melvin Spear | 8/10 | 3966 days | 1% |
| Florian Kleemann | 8/10 | 3967 days | 1% |
| Wilma Senior | 9/10 | 3975 days | 1% |
| Robert Warner | 8/10 | 4006 days | 1% |
| Stefanie Vogt | 10/10 | 4006 days | 1% |
| Lisa Quayle | 8/10 | 4024 days | 1% |
| Hol. M. | 8/10 | 4037 days | 1% |
| bzh974 | 9/10 | 4037 days | 1% |
| Jay | 9/10 | 4051 days | 1% |
| Kane F | 8/10 | 4098 days | 1% |
| Claudia | 10/10 | 4128 days | 0% |
| Brita Topp | 10/10 | 4281 days | 0% |
| Philip Schumann | 10/10 | 4308 days | 0% |
| SC W | 8/10 | 4312 days | 0% |
| David Spindler | 7/10 | 4312 days | 0% |
| Laura Metz | 9/10 | 4325 days | 0% |
| Hubertus Thost | 10/10 | 4325 days | 0% |
| G Ballard | 6/10 | 4338 days | 0% |
| Jason MacLeod | 10/10 | 4340 days | 0% |
| Andrew Young | 7/10 | 4340 days | 0% |
| Walter Neff | 8/10 | 4340 days | 0% |
| Julia Kallenbach | 9/10 | 4357 days | 0% |
| Andrew Cattanach | 6/10 | 4371 days | 0% |
| Helene & Peter | 8/10 | 4432 days | 1% |
| Steve Warren | 9/10 | 4463 days | 1% |
| Marina Ryan | 8/10 | 4493 days | 1% |
| Jay Sorrell | 8/10 | 4493 days | 1% |
| Azteca | 6/10 | 4555 days | 1% |
| Maria | 8/10 | 4670 days | 1% |
| Glenn Surzur | 4/10 | 4679 days | 1% |
| Petra Blumberg | 10/10 | 4683 days | 1% |
| Roeland Driessen | 1/10 | 4736 days | 0% |
| Michelle Chambers | 6/10 | 4736 days | 1% |
| Ingrid | 9/10 | 4749 days | 1% |
| Steven Switsers | 8/10 | 4757 days | 1% |
| Tom and Jemima Rawlings | 6/10 | 4758 days | 1% |
| D Pieter | 7/10 | 4765 days | 1% |
| Charliepot | 7/10 | 4767 days | 1% |
| electronmike1970 | 10/10 | 4767 days | 1% |
| MeganG | 8/10 | 4981 days | 1% |
| Jurgen Joyce | 8/10 | 5034 days | 1% |
| M Robinson | 10/10 | 5038 days | 1% |
| suemax | 9/10 | 5042 days | 1% |
| Hans Duerst | 9/10 | 5048 days | 1% |
| Kasten Madsen | 8/10 | 5051 days | 1% |
| Jolene & James | 9/10 | 5052 days | 1% |
| Melanie | 8/10 | 5054 days | 1% |
| Melanie Mathiak | 10/10 | 5054 days | 1% |
| Inge Davbbert | 10/10 | 5054 days | 1% |
| Filsack | 9/10 | 5063 days | 1% |
| Katrin | 10/10 | 5064 days | 1% |
| tiffgeoff | 1/10 | 5071 days | 0% |
| amounstephen | 7/10 | 5071 days | 1% |
| mawueth | 9/10 | 5133 days | 1% |
| Sarah Graham | 8/10 | 5149 days | 1% |
| AJ van Pelt | 10/10 | 5385 days | 1% |
| Jane Cullum | 10/10 | 5389 days | 1% |
| Margit and Corein Groenevelt | 8/10 | 5394 days | 1% |
| Oppenoorth | 9/10 | 5396 days | 1% |
| Bette Eh | 10/10 | 5397 days | 1% |
| Wayne Forrow | 3/10 | 5398 days | 0% |
| K & J Overton | 9/10 | 5402 days | 1% |
| Julia | 9/10 | 5406 days | 1% |
| Simon Vickers | 9/10 | 5407 days | 1% |
| Ini & Cees | 8/10 | 5410 days | 1% |
| Kasten | 10/10 | 5410 days | 1% |
| Grumbach | 10/10 | 5411 days | 1% |
| Eva Bock | 9/10 | 5411 days | 1% |
| Petra Lehmann | 10/10 | 5413 days | 1% |
| Rachel Gerrand | 8/10 | 5413 days | 1% |
| Van den Borne | 8/10 | 5422 days | 1% |
| Mike and Alice Powner | 5/10 | 5427 days | 1% |
| Niels Van Welsenes | 8/10 | 5436 days | 1% |
| Axel Vetter | 8/10 | 5436 days | 1% |
| paulag | 10/10 | 5712 days | 1% |
| Brigitta Reil | 9/10 | 5757 days | 1% |
| Kim Holtz | 8/10 | 5761 days | 1% |
| Benedict Fluthman | 4/10 | 5763 days | 1% |
| Peter G | 7/10 | 5767 days | 1% |
| Chris Helms | 8/10 | 5767 days | 1% |
| Bert Meuleuorijks | 9/10 | 5769 days | 1% |
| Wielink | 9/10 | 5781 days | 1% |
| Ferth | 8/10 | 5787 days | 1% |
| Susan Hitchins | 9/10 | 5797 days | 1% |
| Dick Rosman | 8/10 | 5797 days | 1% |
| Thomas Stopp | 8/10 | 5801 days | 1% |
| Dale W | 7/10 | 5810 days | 1% |
| Yvonne German | 10/10 | 5818 days | 1% |
| mariak | 8/10 | 5849 days | 1% |
| catdonjaime | 6/10 | 5856 days | 1% |
| Evan | 10/10 | 5924 days | 1% |
| tessac | 5/10 | 5988 days | 1% |
| TillE412 | 10/10 | 6092 days | 1% |
| HermannR | 10/10 | 6095 days | 1% |
| UlaR | 9/10 | 6097 days | 1% |
| HerbertH | 9/10 | 6102 days | 1% |
| ginekek | 9/10 | 6107 days | 1% |
| MarkP | 8/10 | 6107 days | 1% |
| Christian Moll | 6/10 | 6123 days | 1% |
Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.
No Adjustment
A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Punakaiki Beach Camp experience has plenty of reviews and does not meet the criteria for any adjustment.
-0.16% Adjustment
There may be an adjustment if this experience hasn't received any reviews within the last 41 days. However the Punakaiki Beach Camp experience does not meet the criteria for any adjustment.
In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.
The Punakaiki Beach Camp experience has been adjusted for 8 days. Adjustments are according to the following table.
| Days | Adjustment |
|---|---|
| … | … |
| 5 | -0.10% |
| 6 | -0.12% |
| 7 | -0.14% |
| 8 | -0.16% |
| 9 | -0.18% |
| 10 | -0.20% |
| 11 | -0.22% |
| … | … |
2.00% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled customers are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
85%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.