G'day, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Punakaiki Beach Camp.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
189 Valid Reviews
The Punakaiki Beach Camp experience has a total of 190 reviews. There are 189 valid reviews that are included when calculating the ranking score and 1 invalid review that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 189 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 42 |
|
22% |
| 9/10 | 46 |
|
24% |
| 8/10 | 65 |
|
34% |
| 7/10 | 13 |
|
7% |
| 6/10 | 13 |
|
7% |
| 5/10 | 4 |
|
2% |
| 4/10 | 2 |
|
1% |
| 3/10 | 1 |
|
1% |
| 2/10 | 0 |
|
0% |
| 1/10 | 3 |
|
2% |
82.38% Average
The raw data average (mean) for all the Punakaiki Beach Camp valid reviews is 82.38% and is based on 189 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
71 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 189 valid reviews, the experience has 71 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 71 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 19 |
|
27% |
| 9/10 | 19 |
|
27% |
| 8/10 | 19 |
|
27% |
| 7/10 | 5 |
|
7% |
| 6/10 | 4 |
|
6% |
| 5/10 | 2 |
|
3% |
| 4/10 | 2 |
|
3% |
| 3/10 | 1 |
|
1% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
83.52% Average
The raw data average (mean) for all the Punakaiki Beach Camp face-to-face reviews is 83.52% and is based on 71 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
86.64%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Stu | 10/10 | 107 days | 100% |
| Mel S | 10/10 | 138 days | 100% |
| Kenneth Croft | 9/10 | 169 days | 98% |
| Laura | 10/10 | 413 days | 91% |
| Blu Ice | 8/10 | 472 days | 86% |
| Shaun | 10/10 | 472 days | 88% |
| Laura | 10/10 | 472 days | 88% |
| Lisa B | 5/10 | 534 days | 64% |
| Mike Fricker | 8/10 | 778 days | 65% |
| Tal Tal | 6/10 | 838 days | 52% |
| Wil | 8/10 | 900 days | 53% |
| Melli Schmid | 1/10 | 900 days | 22% |
| Larissa | 10/10 | 930 days | 51% |
| Johanna Kuehl | 9/10 | 991 days | 44% |
| Donna Harbidge | 9/10 | 991 days | 44% |
| Niall Hamilton | 10/10 | 1114 days | 34% |
| Katie Edser | 8/10 | 1175 days | 29% |
| Family of four | 9/10 | 1175 days | 29% |
| E&P | 8/10 | 1203 days | 27% |
| RR | 8/10 | 1265 days | 22% |
| Oonagh | 8/10 | 1599 days | 8% |
| Kate | 6/10 | 1630 days | 6% |
| Gary Clarkson | 8/10 | 1933 days | 5% |
| Emma | 8/10 | 1933 days | 5% |
| Beth | 10/10 | 1933 days | 5% |
| Dan | 8/10 | 2025 days | 4% |
| Gemma | 10/10 | 2056 days | 4% |
| Ying | 9/10 | 2056 days | 4% |
| Felipe | 10/10 | 2178 days | 4% |
| Pateke | 10/10 | 2330 days | 4% |
| Sarah and Pete | 8/10 | 2330 days | 4% |
| Blu Ice | 9/10 | 2361 days | 4% |
| Mrs Lounis | 9/10 | 2361 days | 4% |
| Lukas | 8/10 | 2361 days | 4% |
| Fred | 10/10 | 2391 days | 4% |
| Lia | 8/10 | 2452 days | 4% |
| Cass | 8/10 | 2452 days | 4% |
| ScoutnIndi | 8/10 | 2544 days | 3% |
| Klaus | 8/10 | 2605 days | 3% |
| Luci | 9/10 | 2664 days | 3% |
| Francois & Caroline | 8/10 | 2695 days | 3% |
| Heather Abbott | 8/10 | 2695 days | 3% |
| Marilli | 10/10 | 2726 days | 3% |
| Rick | 7/10 | 2726 days | 3% |
| Juraj | 10/10 | 2726 days | 3% |
| Katey | 8/10 | 2726 days | 3% |
| ian kennedy | 8/10 | 2756 days | 3% |
| CJC | 10/10 | 2756 days | 3% |
| Vincent | 8/10 | 2756 days | 3% |
| Libby | 8/10 | 2787 days | 3% |
| Milo Sumner | 5/10 | 2970 days | 2% |
| Matthew Dercole | 8/10 | 2974 days | 3% |
| Veronica Marcano | 9/10 | 2994 days | 3% |
| Chris & Peg | 8/10 | 3001 days | 2% |
| Christian Oerlemans | 6/10 | 3006 days | 2% |
| Edward Cromwell | 7/10 | 3023 days | 2% |
| Gillian Press | 6/10 | 3050 days | 2% |
| Edwin Bos | 8/10 | 3101 days | 2% |
| CARMERS | 6/10 | 3182 days | 2% |
| Wen Xin Tan | 9/10 | 3202 days | 2% |
| Jason | 10/10 | 3229 days | 2% |
| Fifi and Jay | 8/10 | 3279 days | 2% |
| Roger | 9/10 | 3321 days | 2% |
| Grace White | 9/10 | 3322 days | 2% |
| Nienke Best | 8/10 | 3333 days | 2% |
| Julia Kurtz | 8/10 | 3337 days | 2% |
| Jack Clise | 9/10 | 3339 days | 2% |
| Marc Lambert | 9/10 | 3341 days | 2% |
| Van Bagley | 10/10 | 3364 days | 2% |
| Catherine Kay | 9/10 | 3409 days | 2% |
| Ina and Max | 7/10 | 3438 days | 1% |
| S Webb | 10/10 | 3486 days | 2% |
| Shelly Stanchuk | 9/10 | 3486 days | 2% |
| Aidan Byrne | 9/10 | 3534 days | 1% |
| Kim Donze | 8/10 | 3559 days | 1% |
| Pamela Hoffman | 7/10 | 3672 days | 1% |
| Howard Kestrel | 7/10 | 3711 days | 1% |
| Rachel Denham | 8/10 | 3726 days | 1% |
| Ann-Catherine Deblon | 8/10 | 3733 days | 1% |
| Rachel Macdonald | 8/10 | 3788 days | 1% |
| Richard Kirby | 9/10 | 3822 days | 1% |
| Wout van Dijk | 8/10 | 3828 days | 1% |
| Janelle Sterling | 10/10 | 3857 days | 1% |
| Steve Warren | 9/10 | 3913 days | 1% |
| Yvonne Wu | 8/10 | 4036 days | 0% |
| Steffen Paul | 6/10 | 4046 days | 0% |
| Alistair Millward | 7/10 | 4093 days | 0% |
| Larry Dashiell | 9/10 | 4097 days | 0% |
| Kris Marinomunn | 9/10 | 4108 days | 0% |
| Sebastiaan Kemperman | 9/10 | 4111 days | 0% |
| Melvin Spear | 8/10 | 4116 days | 0% |
| Florian Kleemann | 8/10 | 4117 days | 0% |
| Wilma Senior | 9/10 | 4125 days | 0% |
| Robert Warner | 8/10 | 4156 days | 0% |
| Stefanie Vogt | 10/10 | 4156 days | 0% |
| Lisa Quayle | 8/10 | 4174 days | 0% |
| Hol. M. | 8/10 | 4187 days | 0% |
| bzh974 | 9/10 | 4187 days | 0% |
| Jay | 9/10 | 4201 days | 0% |
| Kane F | 8/10 | 4248 days | 0% |
| Claudia | 10/10 | 4278 days | 0% |
| Brita Topp | 10/10 | 4431 days | 1% |
| Philip Schumann | 10/10 | 4458 days | 1% |
| SC W | 8/10 | 4462 days | 1% |
| David Spindler | 7/10 | 4462 days | 1% |
| Laura Metz | 9/10 | 4475 days | 1% |
| Hubertus Thost | 10/10 | 4475 days | 1% |
| G Ballard | 6/10 | 4488 days | 1% |
| Jason MacLeod | 10/10 | 4490 days | 1% |
| Andrew Young | 7/10 | 4490 days | 1% |
| Walter Neff | 8/10 | 4490 days | 1% |
| Julia Kallenbach | 9/10 | 4507 days | 1% |
| Andrew Cattanach | 6/10 | 4521 days | 1% |
| Helene & Peter | 8/10 | 4582 days | 1% |
| Steve Warren | 9/10 | 4613 days | 1% |
| Marina Ryan | 8/10 | 4643 days | 1% |
| Jay Sorrell | 8/10 | 4643 days | 1% |
| Azteca | 6/10 | 4705 days | 1% |
| Maria | 8/10 | 4820 days | 1% |
| Glenn Surzur | 4/10 | 4829 days | 0% |
| Petra Blumberg | 10/10 | 4833 days | 1% |
| Roeland Driessen | 1/10 | 4886 days | 0% |
| Michelle Chambers | 6/10 | 4886 days | 1% |
| Ingrid | 9/10 | 4899 days | 1% |
| Steven Switsers | 8/10 | 4907 days | 1% |
| Tom and Jemima Rawlings | 6/10 | 4908 days | 1% |
| D Pieter | 7/10 | 4915 days | 1% |
| Charliepot | 7/10 | 4917 days | 1% |
| electronmike1970 | 10/10 | 4917 days | 1% |
| MeganG | 8/10 | 5131 days | 1% |
| Jurgen Joyce | 8/10 | 5184 days | 1% |
| M Robinson | 10/10 | 5188 days | 1% |
| suemax | 9/10 | 5192 days | 1% |
| Hans Duerst | 9/10 | 5198 days | 1% |
| Kasten Madsen | 8/10 | 5201 days | 1% |
| Jolene & James | 9/10 | 5202 days | 1% |
| Melanie | 8/10 | 5204 days | 1% |
| Melanie Mathiak | 10/10 | 5204 days | 1% |
| Inge Davbbert | 10/10 | 5204 days | 1% |
| Filsack | 9/10 | 5213 days | 1% |
| Katrin | 10/10 | 5214 days | 1% |
| tiffgeoff | 1/10 | 5221 days | 0% |
| amounstephen | 7/10 | 5221 days | 1% |
| mawueth | 9/10 | 5283 days | 1% |
| Sarah Graham | 8/10 | 5299 days | 1% |
| AJ van Pelt | 10/10 | 5535 days | 1% |
| Jane Cullum | 10/10 | 5539 days | 1% |
| Margit and Corein Groenevelt | 8/10 | 5544 days | 1% |
| Oppenoorth | 9/10 | 5546 days | 1% |
| Bette Eh | 10/10 | 5547 days | 1% |
| Wayne Forrow | 3/10 | 5548 days | 0% |
| K & J Overton | 9/10 | 5552 days | 1% |
| Julia | 9/10 | 5556 days | 1% |
| Simon Vickers | 9/10 | 5557 days | 1% |
| Ini & Cees | 8/10 | 5560 days | 1% |
| Kasten | 10/10 | 5560 days | 1% |
| Grumbach | 10/10 | 5561 days | 1% |
| Eva Bock | 9/10 | 5561 days | 1% |
| Petra Lehmann | 10/10 | 5563 days | 1% |
| Rachel Gerrand | 8/10 | 5563 days | 1% |
| Van den Borne | 8/10 | 5572 days | 1% |
| Mike and Alice Powner | 5/10 | 5577 days | 0% |
| Niels Van Welsenes | 8/10 | 5586 days | 1% |
| Axel Vetter | 8/10 | 5586 days | 1% |
| paulag | 10/10 | 5862 days | 1% |
| Brigitta Reil | 9/10 | 5907 days | 1% |
| Kim Holtz | 8/10 | 5911 days | 1% |
| Benedict Fluthman | 4/10 | 5913 days | 0% |
| Peter G | 7/10 | 5917 days | 1% |
| Chris Helms | 8/10 | 5917 days | 1% |
| Bert Meuleuorijks | 9/10 | 5919 days | 1% |
| Wielink | 9/10 | 5931 days | 1% |
| Ferth | 8/10 | 5937 days | 1% |
| Susan Hitchins | 9/10 | 5947 days | 1% |
| Dick Rosman | 8/10 | 5947 days | 1% |
| Thomas Stopp | 8/10 | 5951 days | 1% |
| Dale W | 7/10 | 5960 days | 1% |
| Yvonne German | 10/10 | 5968 days | 1% |
| mariak | 8/10 | 5999 days | 1% |
| catdonjaime | 6/10 | 6006 days | 1% |
| Evan | 10/10 | 6074 days | 1% |
| tessac | 5/10 | 6138 days | 0% |
| TillE412 | 10/10 | 6242 days | 1% |
| HermannR | 10/10 | 6245 days | 1% |
| UlaR | 9/10 | 6247 days | 1% |
| HerbertH | 9/10 | 6252 days | 1% |
| ginekek | 9/10 | 6257 days | 1% |
| MarkP | 8/10 | 6257 days | 1% |
| Christian Moll | 6/10 | 6273 days | 1% |
Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.
No Adjustment
A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Punakaiki Beach Camp experience has plenty of reviews and does not meet the criteria for any adjustment.
-1.10% Adjustment
There may be an adjustment if this experience hasn't received any reviews within the last 95 days. However the Punakaiki Beach Camp experience does not meet the criteria for any adjustment.
In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.
The Punakaiki Beach Camp experience has been adjusted for 81 days. Adjustments are according to the following table.
| Days | Adjustment |
|---|---|
| … | … |
| 78 | -1.06% |
| 79 | -1.07% |
| 80 | -1.09% |
| 81 | -1.10% |
| 82 | -1.11% |
| 83 | -1.13% |
| 84 | -1.14% |
| … | … |
1.72% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled customers are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
87%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.