Kia ora, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Punakaiki Beach Camp.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
189 Valid Reviews
The Punakaiki Beach Camp experience has a total of 190 reviews. There are 189 valid reviews that are included when calculating the ranking score and 1 invalid review that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 189 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 42 |
|
22% |
| 9/10 | 46 |
|
24% |
| 8/10 | 65 |
|
34% |
| 7/10 | 13 |
|
7% |
| 6/10 | 13 |
|
7% |
| 5/10 | 4 |
|
2% |
| 4/10 | 2 |
|
1% |
| 3/10 | 1 |
|
1% |
| 2/10 | 0 |
|
0% |
| 1/10 | 3 |
|
2% |
82.38% Average
The raw data average (mean) for all the Punakaiki Beach Camp valid reviews is 82.38% and is based on 189 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
71 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 189 valid reviews, the experience has 71 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 71 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 19 |
|
27% |
| 9/10 | 19 |
|
27% |
| 8/10 | 19 |
|
27% |
| 7/10 | 5 |
|
7% |
| 6/10 | 4 |
|
6% |
| 5/10 | 2 |
|
3% |
| 4/10 | 2 |
|
3% |
| 3/10 | 1 |
|
1% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
83.52% Average
The raw data average (mean) for all the Punakaiki Beach Camp face-to-face reviews is 83.52% and is based on 71 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
86.47%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Stu | 10/10 | 59 days | 100% |
| Mel S | 10/10 | 90 days | 100% |
| Kenneth Croft | 9/10 | 121 days | 98% |
| Laura | 10/10 | 365 days | 93% |
| Blu Ice | 8/10 | 424 days | 88% |
| Shaun | 10/10 | 424 days | 90% |
| Laura | 10/10 | 424 days | 90% |
| Lisa B | 5/10 | 486 days | 66% |
| Mike Fricker | 8/10 | 730 days | 68% |
| Tal Tal | 6/10 | 790 days | 55% |
| Wil | 8/10 | 852 days | 57% |
| Melli Schmid | 1/10 | 852 days | 24% |
| Larissa | 10/10 | 882 days | 56% |
| Johanna Kuehl | 9/10 | 943 days | 49% |
| Donna Harbidge | 9/10 | 943 days | 49% |
| Niall Hamilton | 10/10 | 1066 days | 38% |
| Katie Edser | 8/10 | 1127 days | 32% |
| Family of four | 9/10 | 1127 days | 32% |
| E&P | 8/10 | 1155 days | 30% |
| RR | 8/10 | 1217 days | 25% |
| Oonagh | 8/10 | 1551 days | 9% |
| Kate | 6/10 | 1582 days | 7% |
| Gary Clarkson | 8/10 | 1885 days | 5% |
| Emma | 8/10 | 1885 days | 5% |
| Beth | 10/10 | 1885 days | 5% |
| Dan | 8/10 | 1977 days | 4% |
| Gemma | 10/10 | 2008 days | 4% |
| Ying | 9/10 | 2008 days | 4% |
| Felipe | 10/10 | 2130 days | 4% |
| Pateke | 10/10 | 2282 days | 4% |
| Sarah and Pete | 8/10 | 2282 days | 4% |
| Blu Ice | 9/10 | 2313 days | 4% |
| Mrs Lounis | 9/10 | 2313 days | 4% |
| Lukas | 8/10 | 2313 days | 4% |
| Fred | 10/10 | 2343 days | 4% |
| Lia | 8/10 | 2404 days | 4% |
| Cass | 8/10 | 2404 days | 4% |
| ScoutnIndi | 8/10 | 2496 days | 3% |
| Klaus | 8/10 | 2557 days | 3% |
| Luci | 9/10 | 2616 days | 3% |
| Francois & Caroline | 8/10 | 2647 days | 3% |
| Heather Abbott | 8/10 | 2647 days | 3% |
| Marilli | 10/10 | 2678 days | 3% |
| Rick | 7/10 | 2678 days | 3% |
| Juraj | 10/10 | 2678 days | 3% |
| Katey | 8/10 | 2678 days | 3% |
| ian kennedy | 8/10 | 2708 days | 3% |
| CJC | 10/10 | 2708 days | 3% |
| Vincent | 8/10 | 2708 days | 3% |
| Libby | 8/10 | 2739 days | 3% |
| Milo Sumner | 5/10 | 2922 days | 2% |
| Matthew Dercole | 8/10 | 2926 days | 3% |
| Veronica Marcano | 9/10 | 2946 days | 2% |
| Chris & Peg | 8/10 | 2953 days | 2% |
| Christian Oerlemans | 6/10 | 2958 days | 2% |
| Edward Cromwell | 7/10 | 2975 days | 2% |
| Gillian Press | 6/10 | 3002 days | 2% |
| Edwin Bos | 8/10 | 3053 days | 2% |
| CARMERS | 6/10 | 3134 days | 2% |
| Wen Xin Tan | 9/10 | 3154 days | 2% |
| Jason | 10/10 | 3181 days | 2% |
| Fifi and Jay | 8/10 | 3231 days | 2% |
| Roger | 9/10 | 3273 days | 2% |
| Grace White | 9/10 | 3274 days | 2% |
| Nienke Best | 8/10 | 3285 days | 2% |
| Julia Kurtz | 8/10 | 3289 days | 2% |
| Jack Clise | 9/10 | 3291 days | 2% |
| Marc Lambert | 9/10 | 3293 days | 2% |
| Van Bagley | 10/10 | 3316 days | 2% |
| Catherine Kay | 9/10 | 3361 days | 2% |
| Ina and Max | 7/10 | 3390 days | 1% |
| S Webb | 10/10 | 3437 days | 2% |
| Shelly Stanchuk | 9/10 | 3437 days | 2% |
| Aidan Byrne | 9/10 | 3486 days | 1% |
| Kim Donze | 8/10 | 3511 days | 1% |
| Pamela Hoffman | 7/10 | 3624 days | 1% |
| Howard Kestrel | 7/10 | 3663 days | 1% |
| Rachel Denham | 8/10 | 3678 days | 1% |
| Ann-Catherine Deblon | 8/10 | 3685 days | 1% |
| Rachel Macdonald | 8/10 | 3740 days | 1% |
| Richard Kirby | 9/10 | 3773 days | 1% |
| Wout van Dijk | 8/10 | 3780 days | 1% |
| Janelle Sterling | 10/10 | 3809 days | 1% |
| Steve Warren | 9/10 | 3865 days | 1% |
| Yvonne Wu | 8/10 | 3987 days | 0% |
| Steffen Paul | 6/10 | 3998 days | 0% |
| Alistair Millward | 7/10 | 4045 days | 0% |
| Larry Dashiell | 9/10 | 4048 days | 0% |
| Kris Marinomunn | 9/10 | 4060 days | 0% |
| Sebastiaan Kemperman | 9/10 | 4063 days | 0% |
| Melvin Spear | 8/10 | 4068 days | 0% |
| Florian Kleemann | 8/10 | 4069 days | 0% |
| Wilma Senior | 9/10 | 4076 days | 0% |
| Robert Warner | 8/10 | 4107 days | 0% |
| Stefanie Vogt | 10/10 | 4108 days | 0% |
| Lisa Quayle | 8/10 | 4126 days | 0% |
| Hol. M. | 8/10 | 4138 days | 0% |
| bzh974 | 9/10 | 4138 days | 0% |
| Jay | 9/10 | 4153 days | 0% |
| Kane F | 8/10 | 4199 days | 0% |
| Claudia | 10/10 | 4229 days | 0% |
| Brita Topp | 10/10 | 4383 days | 1% |
| Philip Schumann | 10/10 | 4410 days | 1% |
| SC W | 8/10 | 4414 days | 1% |
| David Spindler | 7/10 | 4414 days | 1% |
| Laura Metz | 9/10 | 4427 days | 1% |
| Hubertus Thost | 10/10 | 4427 days | 1% |
| G Ballard | 6/10 | 4440 days | 0% |
| Jason MacLeod | 10/10 | 4442 days | 1% |
| Andrew Young | 7/10 | 4442 days | 1% |
| Walter Neff | 8/10 | 4442 days | 1% |
| Julia Kallenbach | 9/10 | 4459 days | 1% |
| Andrew Cattanach | 6/10 | 4473 days | 1% |
| Helene & Peter | 8/10 | 4534 days | 1% |
| Steve Warren | 9/10 | 4565 days | 1% |
| Marina Ryan | 8/10 | 4595 days | 1% |
| Jay Sorrell | 8/10 | 4595 days | 1% |
| Azteca | 6/10 | 4657 days | 1% |
| Maria | 8/10 | 4772 days | 1% |
| Glenn Surzur | 4/10 | 4781 days | 0% |
| Petra Blumberg | 10/10 | 4785 days | 1% |
| Roeland Driessen | 1/10 | 4838 days | 0% |
| Michelle Chambers | 6/10 | 4838 days | 1% |
| Ingrid | 9/10 | 4851 days | 1% |
| Steven Switsers | 8/10 | 4859 days | 1% |
| Tom and Jemima Rawlings | 6/10 | 4860 days | 0% |
| D Pieter | 7/10 | 4867 days | 1% |
| Charliepot | 7/10 | 4869 days | 1% |
| electronmike1970 | 10/10 | 4869 days | 1% |
| MeganG | 8/10 | 5083 days | 1% |
| Jurgen Joyce | 8/10 | 5136 days | 1% |
| M Robinson | 10/10 | 5140 days | 1% |
| suemax | 9/10 | 5144 days | 1% |
| Hans Duerst | 9/10 | 5150 days | 1% |
| Kasten Madsen | 8/10 | 5153 days | 1% |
| Jolene & James | 9/10 | 5154 days | 1% |
| Melanie | 8/10 | 5156 days | 1% |
| Melanie Mathiak | 10/10 | 5156 days | 1% |
| Inge Davbbert | 10/10 | 5156 days | 1% |
| Filsack | 9/10 | 5165 days | 1% |
| Katrin | 10/10 | 5166 days | 1% |
| tiffgeoff | 1/10 | 5173 days | 0% |
| amounstephen | 7/10 | 5173 days | 1% |
| mawueth | 9/10 | 5235 days | 1% |
| Sarah Graham | 8/10 | 5251 days | 1% |
| AJ van Pelt | 10/10 | 5487 days | 1% |
| Jane Cullum | 10/10 | 5491 days | 1% |
| Margit and Corein Groenevelt | 8/10 | 5496 days | 1% |
| Oppenoorth | 9/10 | 5498 days | 1% |
| Bette Eh | 10/10 | 5499 days | 1% |
| Wayne Forrow | 3/10 | 5500 days | 0% |
| K & J Overton | 9/10 | 5504 days | 1% |
| Julia | 9/10 | 5508 days | 1% |
| Simon Vickers | 9/10 | 5509 days | 1% |
| Ini & Cees | 8/10 | 5512 days | 1% |
| Kasten | 10/10 | 5512 days | 1% |
| Grumbach | 10/10 | 5513 days | 1% |
| Eva Bock | 9/10 | 5513 days | 1% |
| Petra Lehmann | 10/10 | 5515 days | 1% |
| Rachel Gerrand | 8/10 | 5515 days | 1% |
| Van den Borne | 8/10 | 5524 days | 1% |
| Mike and Alice Powner | 5/10 | 5529 days | 0% |
| Niels Van Welsenes | 8/10 | 5538 days | 1% |
| Axel Vetter | 8/10 | 5538 days | 1% |
| paulag | 10/10 | 5814 days | 1% |
| Brigitta Reil | 9/10 | 5859 days | 1% |
| Kim Holtz | 8/10 | 5863 days | 1% |
| Benedict Fluthman | 4/10 | 5865 days | 0% |
| Peter G | 7/10 | 5869 days | 1% |
| Chris Helms | 8/10 | 5869 days | 1% |
| Bert Meuleuorijks | 9/10 | 5871 days | 1% |
| Wielink | 9/10 | 5883 days | 1% |
| Ferth | 8/10 | 5889 days | 1% |
| Susan Hitchins | 9/10 | 5899 days | 1% |
| Dick Rosman | 8/10 | 5899 days | 1% |
| Thomas Stopp | 8/10 | 5903 days | 1% |
| Dale W | 7/10 | 5912 days | 1% |
| Yvonne German | 10/10 | 5920 days | 1% |
| mariak | 8/10 | 5951 days | 1% |
| catdonjaime | 6/10 | 5958 days | 0% |
| Evan | 10/10 | 6026 days | 1% |
| tessac | 5/10 | 6090 days | 0% |
| TillE412 | 10/10 | 6194 days | 1% |
| HermannR | 10/10 | 6197 days | 1% |
| UlaR | 9/10 | 6199 days | 1% |
| HerbertH | 9/10 | 6204 days | 1% |
| ginekek | 9/10 | 6209 days | 1% |
| MarkP | 8/10 | 6209 days | 1% |
| Christian Moll | 6/10 | 6225 days | 0% |
Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.
No Adjustment
A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Punakaiki Beach Camp experience has plenty of reviews and does not meet the criteria for any adjustment.
-0.60% Adjustment
There may be an adjustment if this experience hasn't received any reviews within the last 60 days. However the Punakaiki Beach Camp experience does not meet the criteria for any adjustment.
In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.
The Punakaiki Beach Camp experience has been adjusted for 32 days. Adjustments are according to the following table.
| Days | Adjustment |
|---|---|
| … | … |
| 29 | -0.54% |
| 30 | -0.56% |
| 31 | -0.58% |
| 32 | -0.60% |
| 33 | -0.62% |
| 34 | -0.64% |
| 35 | -0.65% |
| … | … |
1.65% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled customers are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
88%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.