G'day, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Punakaiki Beach Camp.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
186 Valid Reviews
The Punakaiki Beach Camp experience has a total of 187 reviews. There are 186 valid reviews that are included when calculating the ranking score and 1 invalid review that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 186 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 40 |
|
22% |
| 9/10 | 45 |
|
24% |
| 8/10 | 65 |
|
35% |
| 7/10 | 13 |
|
7% |
| 6/10 | 13 |
|
7% |
| 5/10 | 4 |
|
2% |
| 4/10 | 2 |
|
1% |
| 3/10 | 1 |
|
1% |
| 2/10 | 0 |
|
0% |
| 1/10 | 3 |
|
2% |
82.15% Average
The raw data average (mean) for all the Punakaiki Beach Camp valid reviews is 82.15% and is based on 186 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
71 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 186 valid reviews, the experience has 71 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 71 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 19 |
|
27% |
| 9/10 | 19 |
|
27% |
| 8/10 | 19 |
|
27% |
| 7/10 | 5 |
|
7% |
| 6/10 | 4 |
|
6% |
| 5/10 | 2 |
|
3% |
| 4/10 | 2 |
|
3% |
| 3/10 | 1 |
|
1% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
83.52% Average
The raw data average (mean) for all the Punakaiki Beach Camp face-to-face reviews is 83.52% and is based on 71 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
83.84%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Laura | 10/10 | 248 days | 100% |
| Blu Ice | 8/10 | 307 days | 96% |
| Shaun | 10/10 | 307 days | 98% |
| Laura | 10/10 | 307 days | 98% |
| Lisa B | 5/10 | 369 days | 73% |
| Mike Fricker | 8/10 | 613 days | 80% |
| Tal Tal | 6/10 | 673 days | 66% |
| Wil | 8/10 | 735 days | 70% |
| Melli Schmid | 1/10 | 735 days | 29% |
| Larissa | 10/10 | 765 days | 69% |
| Johanna Kuehl | 9/10 | 826 days | 63% |
| Donna Harbidge | 9/10 | 826 days | 63% |
| Niall Hamilton | 10/10 | 949 days | 51% |
| Katie Edser | 8/10 | 1010 days | 44% |
| Family of four | 9/10 | 1010 days | 44% |
| E&P | 8/10 | 1038 days | 41% |
| RR | 8/10 | 1100 days | 36% |
| Oonagh | 8/10 | 1434 days | 14% |
| Kate | 6/10 | 1465 days | 11% |
| Gary Clarkson | 8/10 | 1768 days | 5% |
| Emma | 8/10 | 1768 days | 5% |
| Beth | 10/10 | 1768 days | 5% |
| Dan | 8/10 | 1860 days | 5% |
| Gemma | 10/10 | 1891 days | 5% |
| Ying | 9/10 | 1891 days | 5% |
| Felipe | 10/10 | 2013 days | 5% |
| Pateke | 10/10 | 2165 days | 4% |
| Sarah and Pete | 8/10 | 2165 days | 4% |
| Blu Ice | 9/10 | 2196 days | 4% |
| Mrs Lounis | 9/10 | 2196 days | 4% |
| Lukas | 8/10 | 2196 days | 4% |
| Fred | 10/10 | 2226 days | 4% |
| Lia | 8/10 | 2287 days | 4% |
| Cass | 8/10 | 2287 days | 4% |
| ScoutnIndi | 8/10 | 2379 days | 4% |
| Klaus | 8/10 | 2440 days | 4% |
| Luci | 9/10 | 2499 days | 4% |
| Francois & Caroline | 8/10 | 2530 days | 4% |
| Heather Abbott | 8/10 | 2530 days | 4% |
| Marilli | 10/10 | 2561 days | 4% |
| Rick | 7/10 | 2561 days | 3% |
| Juraj | 10/10 | 2561 days | 4% |
| Katey | 8/10 | 2561 days | 4% |
| ian kennedy | 8/10 | 2591 days | 4% |
| CJC | 10/10 | 2591 days | 4% |
| Vincent | 8/10 | 2591 days | 4% |
| Libby | 8/10 | 2622 days | 3% |
| Milo Sumner | 5/10 | 2805 days | 2% |
| Matthew Dercole | 8/10 | 2809 days | 3% |
| Veronica Marcano | 9/10 | 2829 days | 3% |
| Chris & Peg | 8/10 | 2836 days | 3% |
| Christian Oerlemans | 6/10 | 2841 days | 3% |
| Edward Cromwell | 7/10 | 2858 days | 3% |
| Gillian Press | 6/10 | 2885 days | 3% |
| Edwin Bos | 8/10 | 2936 days | 3% |
| CARMERS | 6/10 | 3017 days | 2% |
| Wen Xin Tan | 9/10 | 3037 days | 3% |
| Jason | 10/10 | 3064 days | 3% |
| Fifi and Jay | 8/10 | 3114 days | 2% |
| Roger | 9/10 | 3156 days | 2% |
| Grace White | 9/10 | 3157 days | 2% |
| Nienke Best | 8/10 | 3168 days | 2% |
| Julia Kurtz | 8/10 | 3172 days | 2% |
| Jack Clise | 9/10 | 3174 days | 2% |
| Marc Lambert | 9/10 | 3176 days | 2% |
| Van Bagley | 10/10 | 3199 days | 2% |
| Catherine Kay | 9/10 | 3244 days | 2% |
| Ina and Max | 7/10 | 3273 days | 2% |
| S Webb | 10/10 | 3321 days | 2% |
| Shelly Stanchuk | 9/10 | 3321 days | 2% |
| Aidan Byrne | 9/10 | 3369 days | 2% |
| Kim Donze | 8/10 | 3394 days | 2% |
| Pamela Hoffman | 7/10 | 3507 days | 2% |
| Howard Kestrel | 7/10 | 3546 days | 2% |
| Rachel Denham | 8/10 | 3561 days | 2% |
| Ann-Catherine Deblon | 8/10 | 3568 days | 2% |
| Rachel Macdonald | 8/10 | 3623 days | 1% |
| Richard Kirby | 9/10 | 3657 days | 1% |
| Wout van Dijk | 8/10 | 3663 days | 1% |
| Janelle Sterling | 10/10 | 3692 days | 1% |
| Steve Warren | 9/10 | 3748 days | 1% |
| Yvonne Wu | 8/10 | 3871 days | 1% |
| Steffen Paul | 6/10 | 3881 days | 1% |
| Alistair Millward | 7/10 | 3928 days | 1% |
| Larry Dashiell | 9/10 | 3932 days | 1% |
| Kris Marinomunn | 9/10 | 3943 days | 1% |
| Sebastiaan Kemperman | 9/10 | 3946 days | 1% |
| Melvin Spear | 8/10 | 3951 days | 1% |
| Florian Kleemann | 8/10 | 3952 days | 1% |
| Wilma Senior | 9/10 | 3960 days | 1% |
| Robert Warner | 8/10 | 3991 days | 1% |
| Stefanie Vogt | 10/10 | 3991 days | 1% |
| Lisa Quayle | 8/10 | 4009 days | 1% |
| Hol. M. | 8/10 | 4022 days | 1% |
| bzh974 | 9/10 | 4022 days | 1% |
| Jay | 9/10 | 4036 days | 1% |
| Kane F | 8/10 | 4083 days | 1% |
| Claudia | 10/10 | 4113 days | 0% |
| Brita Topp | 10/10 | 4266 days | 0% |
| Philip Schumann | 10/10 | 4293 days | 0% |
| SC W | 8/10 | 4297 days | 0% |
| David Spindler | 7/10 | 4297 days | 0% |
| Laura Metz | 9/10 | 4310 days | 0% |
| Hubertus Thost | 10/10 | 4310 days | 0% |
| G Ballard | 6/10 | 4323 days | 0% |
| Jason MacLeod | 10/10 | 4325 days | 0% |
| Andrew Young | 7/10 | 4325 days | 0% |
| Walter Neff | 8/10 | 4325 days | 0% |
| Julia Kallenbach | 9/10 | 4342 days | 0% |
| Andrew Cattanach | 6/10 | 4356 days | 0% |
| Helene & Peter | 8/10 | 4417 days | 1% |
| Steve Warren | 9/10 | 4448 days | 1% |
| Marina Ryan | 8/10 | 4478 days | 1% |
| Jay Sorrell | 8/10 | 4478 days | 1% |
| Azteca | 6/10 | 4540 days | 1% |
| Maria | 8/10 | 4655 days | 1% |
| Glenn Surzur | 4/10 | 4664 days | 1% |
| Petra Blumberg | 10/10 | 4668 days | 1% |
| Roeland Driessen | 1/10 | 4721 days | 0% |
| Michelle Chambers | 6/10 | 4721 days | 1% |
| Ingrid | 9/10 | 4734 days | 1% |
| Steven Switsers | 8/10 | 4742 days | 1% |
| Tom and Jemima Rawlings | 6/10 | 4743 days | 1% |
| D Pieter | 7/10 | 4750 days | 1% |
| Charliepot | 7/10 | 4752 days | 1% |
| electronmike1970 | 10/10 | 4752 days | 1% |
| MeganG | 8/10 | 4966 days | 1% |
| Jurgen Joyce | 8/10 | 5019 days | 1% |
| M Robinson | 10/10 | 5023 days | 1% |
| suemax | 9/10 | 5027 days | 1% |
| Hans Duerst | 9/10 | 5033 days | 1% |
| Kasten Madsen | 8/10 | 5036 days | 1% |
| Jolene & James | 9/10 | 5037 days | 1% |
| Melanie | 8/10 | 5039 days | 1% |
| Melanie Mathiak | 10/10 | 5039 days | 1% |
| Inge Davbbert | 10/10 | 5039 days | 1% |
| Filsack | 9/10 | 5048 days | 1% |
| Katrin | 10/10 | 5049 days | 1% |
| tiffgeoff | 1/10 | 5056 days | 0% |
| amounstephen | 7/10 | 5056 days | 1% |
| mawueth | 9/10 | 5118 days | 1% |
| Sarah Graham | 8/10 | 5134 days | 1% |
| AJ van Pelt | 10/10 | 5370 days | 1% |
| Jane Cullum | 10/10 | 5374 days | 1% |
| Margit and Corein Groenevelt | 8/10 | 5379 days | 1% |
| Oppenoorth | 9/10 | 5381 days | 1% |
| Bette Eh | 10/10 | 5382 days | 1% |
| Wayne Forrow | 3/10 | 5383 days | 0% |
| K & J Overton | 9/10 | 5387 days | 1% |
| Julia | 9/10 | 5391 days | 1% |
| Simon Vickers | 9/10 | 5392 days | 1% |
| Ini & Cees | 8/10 | 5395 days | 1% |
| Kasten | 10/10 | 5395 days | 1% |
| Grumbach | 10/10 | 5396 days | 1% |
| Eva Bock | 9/10 | 5396 days | 1% |
| Petra Lehmann | 10/10 | 5398 days | 1% |
| Rachel Gerrand | 8/10 | 5398 days | 1% |
| Van den Borne | 8/10 | 5407 days | 1% |
| Mike and Alice Powner | 5/10 | 5412 days | 1% |
| Niels Van Welsenes | 8/10 | 5421 days | 1% |
| Axel Vetter | 8/10 | 5421 days | 1% |
| paulag | 10/10 | 5697 days | 1% |
| Brigitta Reil | 9/10 | 5742 days | 1% |
| Kim Holtz | 8/10 | 5746 days | 1% |
| Benedict Fluthman | 4/10 | 5748 days | 1% |
| Peter G | 7/10 | 5752 days | 1% |
| Chris Helms | 8/10 | 5752 days | 1% |
| Bert Meuleuorijks | 9/10 | 5754 days | 1% |
| Wielink | 9/10 | 5766 days | 1% |
| Ferth | 8/10 | 5772 days | 1% |
| Susan Hitchins | 9/10 | 5782 days | 1% |
| Dick Rosman | 8/10 | 5782 days | 1% |
| Thomas Stopp | 8/10 | 5786 days | 1% |
| Dale W | 7/10 | 5795 days | 1% |
| Yvonne German | 10/10 | 5803 days | 1% |
| mariak | 8/10 | 5834 days | 1% |
| catdonjaime | 6/10 | 5841 days | 1% |
| Evan | 10/10 | 5909 days | 1% |
| tessac | 5/10 | 5973 days | 1% |
| TillE412 | 10/10 | 6077 days | 1% |
| HermannR | 10/10 | 6080 days | 1% |
| UlaR | 9/10 | 6082 days | 1% |
| HerbertH | 9/10 | 6087 days | 1% |
| ginekek | 9/10 | 6092 days | 1% |
| MarkP | 8/10 | 6092 days | 1% |
| Christian Moll | 6/10 | 6108 days | 1% |
Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.
No Adjustment
A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Punakaiki Beach Camp experience has plenty of reviews and does not meet the criteria for any adjustment.
-4.05% Adjustment
There may be an adjustment if this experience hasn't received any reviews within the last 42 days. However the Punakaiki Beach Camp experience does not meet the criteria for any adjustment.
In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.
The Punakaiki Beach Camp experience has been adjusted for 199 days. Adjustments are according to the following table.
| Days | Adjustment |
|---|---|
| … | … |
| 196 | -3.99% |
| 197 | -4.01% |
| 198 | -4.03% |
| 199 | -4.05% |
| 200 | -4.07% |
| 201 | -4.09% |
| 202 | -4.11% |
| … | … |
3.06% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled customers are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
83%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.