Kia ora, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.

The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!

We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?

Below you'll find details around some of the important factors that went into calculating the ranking score for Punakaiki Beach Camp.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.

Cymen Crick's avatar

Cymen Crick

Rankers Owner

Punakaiki Beach Camp

Valid Reviews

189 Valid Reviews

The Punakaiki Beach Camp experience has a total of 190 reviews. There are 189 valid reviews that are included when calculating the ranking score and 1 invalid review that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.

Below is the distribution of ratings for the 189 valid reviews:

Rating Count Percentage
10/10 42
22%
9/10 46
24%
8/10 65
34%
7/10 13
7%
6/10 13
7%
5/10 4
2%
4/10 2
1%
3/10 1
1%
2/10 0
0%
1/10 3
2%

82.38% Average

The raw data average (mean) for all the Punakaiki Beach Camp valid reviews is 82.38% and is based on 189 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.

Face-to-Face Reviews

71 Face-to-Face Reviews

The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.

More about face-to-face reviews

Within the 189 valid reviews, the experience has 71 face-to-face reviews collected during interviews by our team.

Below is the distribution of ratings for the 71 face-to-face reviews:

Rating Count Percentage
10/10 19
27%
9/10 19
27%
8/10 19
27%
7/10 5
7%
6/10 4
6%
5/10 2
3%
4/10 2
3%
3/10 1
1%
2/10 0
0%
1/10 0
0%

83.52% Average

The raw data average (mean) for all the Punakaiki Beach Camp face-to-face reviews is 83.52% and is based on 71 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.

Weighted Average

87.16%

Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.

Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.

Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.

Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.

Reviewer Rating Age Relative Weight
Stu 10/10 240 days 100%
Mel S 10/10 271 days 99%
Kenneth Croft 9/10 302 days 97%
Laura 10/10 546 days 86%
Blu Ice 8/10 605 days 80%
Shaun 10/10 605 days 82%
Laura 10/10 605 days 82%
Lisa B 5/10 667 days 59%
Mike Fricker 8/10 911 days 53%
Tal Tal 6/10 971 days 41%
Wil 8/10 1033 days 41%
Melli Schmid 1/10 1033 days 17%
Larissa 10/10 1063 days 39%
Johanna Kuehl 9/10 1124 days 34%
Donna Harbidge 9/10 1124 days 34%
Niall Hamilton 10/10 1247 days 25%
Katie Edser 8/10 1308 days 20%
Family of four 9/10 1308 days 21%
E&P 8/10 1336 days 19%
RR 8/10 1398 days 16%
Oonagh 8/10 1732 days 5%
Kate 6/10 1763 days 5%
Gary Clarkson 8/10 2066 days 5%
Emma 8/10 2066 days 5%
Beth 10/10 2066 days 5%
Dan 8/10 2158 days 4%
Gemma 10/10 2189 days 4%
Ying 9/10 2189 days 4%
Felipe 10/10 2311 days 4%
Pateke 10/10 2463 days 4%
Sarah and Pete 8/10 2463 days 4%
Blu Ice 9/10 2494 days 4%
Mrs Lounis 9/10 2494 days 4%
Lukas 8/10 2494 days 4%
Fred 10/10 2524 days 4%
Lia 8/10 2585 days 3%
Cass 8/10 2585 days 3%
ScoutnIndi 8/10 2677 days 3%
Klaus 8/10 2738 days 3%
Luci 9/10 2797 days 3%
Francois & Caroline 8/10 2828 days 3%
Heather Abbott 8/10 2828 days 3%
Marilli 10/10 2859 days 3%
Rick 7/10 2859 days 3%
Juraj 10/10 2859 days 3%
Katey 8/10 2859 days 3%
ian kennedy 8/10 2889 days 3%
CJC 10/10 2889 days 3%
Vincent 8/10 2889 days 3%
Libby 8/10 2920 days 3%
Milo Sumner 5/10 3103 days 2%
Matthew Dercole 8/10 3107 days 2%
Veronica Marcano 9/10 3127 days 2%
Chris & Peg 8/10 3134 days 2%
Christian Oerlemans 6/10 3139 days 2%
Edward Cromwell 7/10 3156 days 2%
Gillian Press 6/10 3183 days 2%
Edwin Bos 8/10 3234 days 2%
CARMERS 6/10 3315 days 2%
Wen Xin Tan 9/10 3335 days 2%
Jason 10/10 3362 days 2%
Fifi and Jay 8/10 3412 days 2%
Roger 9/10 3454 days 2%
Grace White 9/10 3455 days 2%
Nienke Best 8/10 3466 days 2%
Julia Kurtz 8/10 3470 days 2%
Jack Clise 9/10 3472 days 2%
Marc Lambert 9/10 3474 days 2%
Van Bagley 10/10 3497 days 2%
Catherine Kay 9/10 3542 days 2%
Ina and Max 7/10 3571 days 1%
S Webb 10/10 3618 days 1%
Shelly Stanchuk 9/10 3618 days 1%
Aidan Byrne 9/10 3667 days 1%
Kim Donze 8/10 3692 days 1%
Pamela Hoffman 7/10 3805 days 1%
Howard Kestrel 7/10 3844 days 1%
Rachel Denham 8/10 3859 days 1%
Ann-Catherine Deblon 8/10 3866 days 1%
Rachel Macdonald 8/10 3921 days 1%
Richard Kirby 9/10 3954 days 1%
Wout van Dijk 8/10 3961 days 1%
Janelle Sterling 10/10 3990 days 1%
Steve Warren 9/10 4046 days 1%
Yvonne Wu 8/10 4168 days 0%
Steffen Paul 6/10 4179 days 0%
Alistair Millward 7/10 4226 days 0%
Larry Dashiell 9/10 4229 days 0%
Kris Marinomunn 9/10 4241 days 0%
Sebastiaan Kemperman 9/10 4244 days 0%
Melvin Spear 8/10 4249 days 0%
Florian Kleemann 8/10 4250 days 0%
Wilma Senior 9/10 4257 days 0%
Robert Warner 8/10 4288 days 0%
Stefanie Vogt 10/10 4289 days 0%
Lisa Quayle 8/10 4307 days 0%
Hol. M. 8/10 4319 days 0%
bzh974 9/10 4319 days 0%
Jay 9/10 4334 days 0%
Kane F 8/10 4380 days 1%
Claudia 10/10 4410 days 1%
Brita Topp 10/10 4564 days 1%
Philip Schumann 10/10 4591 days 1%
SC W 8/10 4595 days 1%
David Spindler 7/10 4595 days 1%
Laura Metz 9/10 4608 days 1%
Hubertus Thost 10/10 4608 days 1%
G Ballard 6/10 4621 days 1%
Jason MacLeod 10/10 4623 days 1%
Andrew Young 7/10 4623 days 1%
Walter Neff 8/10 4623 days 1%
Julia Kallenbach 9/10 4640 days 1%
Andrew Cattanach 6/10 4654 days 1%
Helene & Peter 8/10 4715 days 1%
Steve Warren 9/10 4746 days 1%
Marina Ryan 8/10 4776 days 1%
Jay Sorrell 8/10 4776 days 1%
Azteca 6/10 4838 days 1%
Maria 8/10 4953 days 1%
Glenn Surzur 4/10 4962 days 0%
Petra Blumberg 10/10 4966 days 1%
Roeland Driessen 1/10 5019 days 0%
Michelle Chambers 6/10 5019 days 1%
Ingrid 9/10 5032 days 1%
Steven Switsers 8/10 5040 days 1%
Tom and Jemima Rawlings 6/10 5041 days 1%
D Pieter 7/10 5048 days 1%
Charliepot 7/10 5050 days 1%
electronmike1970 10/10 5050 days 1%
MeganG 8/10 5264 days 1%
Jurgen Joyce 8/10 5317 days 1%
M Robinson 10/10 5321 days 1%
suemax 9/10 5325 days 1%
Hans Duerst 9/10 5331 days 1%
Kasten Madsen 8/10 5334 days 1%
Jolene & James 9/10 5335 days 1%
Melanie 8/10 5337 days 1%
Melanie Mathiak 10/10 5337 days 1%
Inge Davbbert 10/10 5337 days 1%
Filsack 9/10 5346 days 1%
Katrin 10/10 5347 days 1%
tiffgeoff 1/10 5354 days 0%
amounstephen 7/10 5354 days 1%
mawueth 9/10 5416 days 1%
Sarah Graham 8/10 5432 days 1%
AJ van Pelt 10/10 5668 days 1%
Jane Cullum 10/10 5672 days 1%
Margit and Corein Groenevelt 8/10 5677 days 1%
Oppenoorth 9/10 5679 days 1%
Bette Eh 10/10 5680 days 1%
Wayne Forrow 3/10 5681 days 0%
K & J Overton 9/10 5685 days 1%
Julia 9/10 5689 days 1%
Simon Vickers 9/10 5690 days 1%
Ini & Cees 8/10 5693 days 1%
Kasten 10/10 5693 days 1%
Grumbach 10/10 5694 days 1%
Eva Bock 9/10 5694 days 1%
Petra Lehmann 10/10 5696 days 1%
Rachel Gerrand 8/10 5696 days 1%
Van den Borne 8/10 5705 days 1%
Mike and Alice Powner 5/10 5710 days 1%
Niels Van Welsenes 8/10 5719 days 1%
Axel Vetter 8/10 5719 days 1%
paulag 10/10 5995 days 1%
Brigitta Reil 9/10 6040 days 1%
Kim Holtz 8/10 6044 days 1%
Benedict Fluthman 4/10 6046 days 0%
Peter G 7/10 6050 days 1%
Chris Helms 8/10 6050 days 1%
Bert Meuleuorijks 9/10 6052 days 1%
Wielink 9/10 6064 days 1%
Ferth 8/10 6070 days 1%
Susan Hitchins 9/10 6080 days 1%
Dick Rosman 8/10 6080 days 1%
Thomas Stopp 8/10 6084 days 1%
Dale W 7/10 6093 days 1%
Yvonne German 10/10 6101 days 1%
mariak 8/10 6132 days 1%
catdonjaime 6/10 6139 days 1%
Evan 10/10 6207 days 1%
tessac 5/10 6271 days 1%
TillE412 10/10 6375 days 1%
HermannR 10/10 6378 days 1%
UlaR 9/10 6380 days 1%
HerbertH 9/10 6385 days 1%
ginekek 9/10 6390 days 1%
MarkP 8/10 6390 days 1%
Christian Moll 6/10 6406 days 1%

Adjustments

Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.

Sample Size Adjustment

No Adjustment

A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Punakaiki Beach Camp experience has plenty of reviews and does not meet the criteria for any adjustment.

Recent Reviews Adjustment

-3.23% Adjustment

There may be an adjustment if this experience hasn't received any reviews within the last 68 days. However the Punakaiki Beach Camp experience does not meet the criteria for any adjustment.

In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.

The Punakaiki Beach Camp experience has been adjusted for 200 days. Adjustments are according to the following table.

Days Adjustment
… …
197 -3.18%
198 -3.20%
199 -3.21%
200 -3.23%
201 -3.25%
202 -3.26%
203 -3.28%
… …

Balancing Adjustment

2.04% Adjustment

Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.

You won't be surprised to learn that disgruntled customers are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.

We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.

Final Ranking Score

86%

The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.