Hi, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Blenheim Bridges Holiday Park.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
127 Valid Reviews
The Blenheim Bridges Holiday Park experience has a total of 127 valid reviews. There are no invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 127 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 10 |
|
8% |
| 9/10 | 22 |
|
17% |
| 8/10 | 35 |
|
28% |
| 7/10 | 22 |
|
17% |
| 6/10 | 12 |
|
9% |
| 5/10 | 8 |
|
6% |
| 4/10 | 7 |
|
6% |
| 3/10 | 6 |
|
5% |
| 2/10 | 2 |
|
2% |
| 1/10 | 3 |
|
2% |
70.63% Average
The raw data average (mean) for all the Blenheim Bridges Holiday Park valid reviews is 70.63% and is based on 127 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
82 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 127 valid reviews, the experience has 82 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 82 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 8 |
|
10% |
| 9/10 | 17 |
|
21% |
| 8/10 | 24 |
|
29% |
| 7/10 | 16 |
|
20% |
| 6/10 | 7 |
|
9% |
| 5/10 | 4 |
|
5% |
| 4/10 | 3 |
|
4% |
| 3/10 | 1 |
|
1% |
| 2/10 | 1 |
|
1% |
| 1/10 | 1 |
|
1% |
75.24% Average
The raw data average (mean) for all the Blenheim Bridges Holiday Park face-to-face reviews is 75.24% and is based on 82 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
61.93%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Eline & Dave | 8/10 | 187 days | 100% |
| Eve Catherwood | 5/10 | 248 days | 77% |
| Laura | 7/10 | 307 days | 92% |
| Sarah Kot | 7/10 | 338 days | 91% |
| Angelina Janus | 6/10 | 338 days | 84% |
| Esther | 3/10 | 644 days | 43% |
| Shaun | 1/10 | 704 days | 30% |
| Walnstein | 6/10 | 796 days | 57% |
| Carrie | 7/10 | 1010 days | 42% |
| Arie | 5/10 | 1038 days | 32% |
| Ray G | 4/10 | 1069 days | 26% |
| laurie M haysom | 9/10 | 1526 days | 10% |
| Murray Gamlin | 5/10 | 1679 days | 5% |
| Alexis | 4/10 | 2013 days | 3% |
| Cass | 8/10 | 2287 days | 4% |
| Michelle | 4/10 | 2379 days | 3% |
| Me | 3/10 | 2471 days | 2% |
| Mathias Hauenstein | 10/10 | 2530 days | 4% |
| HElen Bewick | 3/10 | 2561 days | 2% |
| Peter | 7/10 | 2775 days | 3% |
| Christina | 3/10 | 2775 days | 2% |
| The Weathersons | 2/10 | 2849 days | 1% |
| Johannes Bauerle | 1/10 | 2896 days | 1% |
| Lei Horton | 2/10 | 3057 days | 1% |
| Laureen Trainer | 8/10 | 3124 days | 2% |
| Iris Maatman | 4/10 | 3202 days | 2% |
| Erin Polcyn Sailer | 7/10 | 3515 days | 2% |
| Kelly Hitchins | 6/10 | 3538 days | 1% |
| Craig Ferry | 8/10 | 3562 days | 2% |
| Glinys Weller | 9/10 | 3612 days | 2% |
| Jean marc Daubenfeld | 8/10 | 3620 days | 1% |
| Sarah Carter | 8/10 | 3623 days | 1% |
| Blandine Giusti | 9/10 | 3921 days | 1% |
| Melvin Spear | 8/10 | 3951 days | 1% |
| Frank Wijnands | 7/10 | 4003 days | 1% |
| Lorcan Lennon | 8/10 | 4033 days | 1% |
| Sue H | 7/10 | 4144 days | 0% |
| Nadia R | 6/10 | 4266 days | 0% |
| Family Trip | 8/10 | 4297 days | 0% |
| Casandra Prunica | 8/10 | 4299 days | 0% |
| Emma Wallace | 9/10 | 4331 days | 0% |
| Andrew Cattanach | 9/10 | 4356 days | 0% |
| FlyingKiwiGirl | 8/10 | 4417 days | 1% |
| M Morgan | 8/10 | 4631 days | 1% |
| Sixflipflops | 3/10 | 4631 days | 1% |
| Ken Milligan | 9/10 | 4649 days | 1% |
| Puma17 | 8/10 | 4721 days | 1% |
| Kevin Desjandino | 8/10 | 4739 days | 1% |
| F Soppelsa | 7/10 | 4745 days | 1% |
| Paul Lawrence | 8/10 | 4750 days | 1% |
| Abby Rushmer | 8/10 | 4751 days | 1% |
| Rolf Zwahlen | 10/10 | 4759 days | 1% |
| Steve and Therese Dunne | 9/10 | 4764 days | 1% |
| Frederick Neilsen | 6/10 | 4764 days | 1% |
| Letitia Wenn | 8/10 | 4769 days | 1% |
| phudgb | 9/10 | 4782 days | 1% |
| Philippe Merino | 8/10 | 5018 days | 1% |
| Toby Clark | 9/10 | 5019 days | 1% |
| nztintin | 5/10 | 5027 days | 1% |
| Tim Germany | 5/10 | 5027 days | 1% |
| Webb & Muckelt | 1/10 | 5036 days | 0% |
| Barbara | 8/10 | 5037 days | 1% |
| Rebecca Richardson | 7/10 | 5038 days | 1% |
| Andrew Powell | 8/10 | 5038 days | 1% |
| Ryan Pynappels | 9/10 | 5038 days | 1% |
| Peter Holt | 8/10 | 5044 days | 1% |
| Patricia Motzheim | 10/10 | 5055 days | 1% |
| Cick Pouw | 8/10 | 5055 days | 1% |
| hanal7 | 6/10 | 5087 days | 1% |
| Dorthe | 4/10 | 5119 days | 1% |
| Mikala Dinka | 9/10 | 5119 days | 1% |
| Steve & Maggie | 9/10 | 5119 days | 1% |
| Anders Rathleff | 9/10 | 5134 days | 1% |
| damaca | 8/10 | 5179 days | 1% |
| neilqecosse | 9/10 | 5209 days | 1% |
| GoodTimes | 10/10 | 5301 days | 1% |
| Edward Marhi | 9/10 | 5359 days | 1% |
| Iain Campbell | 7/10 | 5371 days | 1% |
| Peter & Angela Brown | 10/10 | 5383 days | 1% |
| Fam de Kruyf | 9/10 | 5390 days | 1% |
| Stephen Shearer | 8/10 | 5390 days | 1% |
| Michael Assfalg | 6/10 | 5392 days | 1% |
| Julie Pasquignon | 7/10 | 5394 days | 1% |
| Erin Dumbauld | 7/10 | 5394 days | 1% |
| Gert Vogelaers | 9/10 | 5396 days | 1% |
| Jeff Cerjan | 7/10 | 5400 days | 1% |
| Ron Pantzer | 8/10 | 5402 days | 1% |
| Darren Bruestle | 9/10 | 5408 days | 1% |
| Vanderhorst | 6/10 | 5409 days | 1% |
| Gerry Nichols | 8/10 | 5416 days | 1% |
| Kristie | 8/10 | 5444 days | 1% |
| Rob | 9/10 | 5675 days | 1% |
| Haley & Jason | 8/10 | 5690 days | 1% |
| Brett & Tanille | 8/10 | 5746 days | 1% |
| Marcia & Bruce | 6/10 | 5748 days | 1% |
| Brian_Val | 10/10 | 5761 days | 1% |
| Senel | 7/10 | 5765 days | 1% |
| Faurack | 10/10 | 5765 days | 1% |
| Sue | 9/10 | 5771 days | 1% |
| Otto | 7/10 | 5785 days | 1% |
| Etienne VanD | 10/10 | 5806 days | 1% |
| mariak | 3/10 | 5834 days | 1% |
| andres | 7/10 | 5840 days | 1% |
| pthreadgood | 6/10 | 5846 days | 1% |
| Gary Brown | 8/10 | 5850 days | 1% |
| Douglas Beresford | 8/10 | 5850 days | 1% |
| Kirsty McGrath | 7/10 | 5852 days | 1% |
| Terry J | 10/10 | 5858 days | 1% |
| Philip Ryott | 4/10 | 5858 days | 1% |
| Sena | 7/10 | 5858 days | 1% |
| Tait Suridge | 10/10 | 5859 days | 1% |
| Susan Fielder | 7/10 | 5878 days | 1% |
| johannac | 9/10 | 5967 days | 1% |
| Andrew Lonsdale | 5/10 | 6076 days | 1% |
| HelenPalmer | 8/10 | 6080 days | 1% |
| LowerD | 8/10 | 6092 days | 1% |
| Andrew Biddle | 9/10 | 6094 days | 1% |
| RonB | 8/10 | 6104 days | 1% |
| Andrew Wilson | 7/10 | 6109 days | 1% |
| JeremyE | 8/10 | 6110 days | 1% |
| LucyT | 5/10 | 6110 days | 1% |
| Suzie Lechner | 5/10 | 6112 days | 1% |
| LindaV | 6/10 | 6126 days | 1% |
| Tolsten | 7/10 | 6134 days | 1% |
| KuzakUSA | 4/10 | 6136 days | 1% |
| Lucy | 6/10 | 6141 days | 1% |
| Visken | 7/10 | 6141 days | 1% |
Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.
No Adjustment
A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Blenheim Bridges Holiday Park experience has plenty of reviews and does not meet the criteria for any adjustment.
-3.08% Adjustment
There may be an adjustment if this experience hasn't received any reviews within the last 42 days. However the Blenheim Bridges Holiday Park experience does not meet the criteria for any adjustment.
In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.
The Blenheim Bridges Holiday Park experience has been adjusted for 151 days. Adjustments are according to the following table.
| Days | Adjustment |
|---|---|
| … | … |
| 148 | -3.01% |
| 149 | -3.03% |
| 150 | -3.06% |
| 151 | -3.08% |
| 152 | -3.10% |
| 153 | -3.12% |
| 154 | -3.14% |
| … | … |
14.89% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled customers are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
74%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.