Hi there, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Cable Bay Holiday Park.
If you have any questions or comments about our ranking score calculation please get in touch at email@example.com. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
59 Valid Reviews
The Cable Bay Holiday Park experience has a total of 60 reviews. There are 59 valid reviews that are included when calculating the ranking score and 1 invalid review that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 59 valid reviews:
The raw data average (mean) for all the Cable Bay Holiday Park valid reviews is 92.37% and is based on 59 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
22 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
Within the 59 valid reviews, the experience has 22 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 22 face-to-face reviews:
The raw data average (mean) for all the Cable Bay Holiday Park face-to-face reviews is 90.91% and is based on 22 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
|Eugene Tan||9/10||46 days||99.66||100%|
|Paul Smith||9/10||135 days||97.11||97%|
|Malcolm Garth||9/10||166 days||95.63||96%|
|Rod Diehl||9/10||166 days||95.63||96%|
|Roland Hänni||10/10||166 days||95.63||96%|
|Andre de Jong||10/10||481 days||63.34||63%|
|Robin Heels||10/10||493 days||73.78||74%|
|Joe Trigg||10/10||594 days||44.77||44%|
|Gary Prescot||10/10||625 days||40.0||39%|
|Anja Röhrich||10/10||795 days||19.26||18%|
|Janet Pentelow||9/10||798 days||18.98||18%|
|Ebba Lindqvist||8/10||845 days||14.9||14%|
|Dale Mutu||9/10||896 days||11.28||10%|
|Ursula Schoenenberger||10/10||914 days||10.19||9%|
|Robert Hunt||8/10||937 days||8.96||7%|
|Greg Thompson||10/10||957 days||8.02||7%|
|Will McConnell||10/10||984 days||6.95||5%|
|Gavin Cameron||10/10||1175 days||4.89||3%|
|Jan Becker||10/10||1177 days||4.89||3%|
|Sven Hasselberger||10/10||1243 days||4.8||3%|
|Jean marc Daubenfeld||10/10||1256 days||4.78||3%|
|Nell Hearle||10/10||1579 days||4.34||3%|
|Melvin Spear||8/10||1587 days||4.33||3%|
|Robert Warner||10/10||1627 days||4.27||3%|
|Jan-Peter Stripp||7/10||1901 days||4.68||3%|
|Brita Topp||8/10||1902 days||3.89||2%|
|Romina De Hill||8/10||1931 days||4.63||3%|
|Sanne Sprogoe Borgaa||9/10||1973 days||4.56||3%|
|Lars Borgaa||8/10||1973 days||4.56||3%|
|Nicholas Ng||9/10||2053 days||3.69||2%|
|Helen King||9/10||2114 days||3.6||2%|
|Jay Sorrell||10/10||2114 days||3.6||2%|
|Jayne UK||10/10||2326 days||3.31||2%|
|Martyn Kool||9/10||2374 days||3.9||2%|
|Stephanie Levepue||9/10||2392 days||3.87||2%|
|Roger ter Horst||8/10||2687 days||3.38||2%|
|Daniel Kriecht||9/10||3012 days||2.85||1%|
|Jesper Sch||9/10||3376 days||2.25||1%|
|Monica and Danie.||9/10||3416 days||2.18||1%|
|Charlie Jewell||9/10||3418 days||2.18||1%|
|Mary Selfa||10/10||3418 days||2.18||1%|
|Marianne Klotterich||10/10||3746 days||1.64||0%|
Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.
A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Cable Bay Holiday Park experience has plenty of reviews and does not meet the criteria for any adjustment.
There may be an adjustment if an experience hasn't received any reviews within the last 60 days. However the Cable Bay Holiday Park experience does not meet the criteria for any adjustment.
In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 364 days.
The Cable Bay Holiday Park experience has been adjusted for 29 days. Adjustments are according to the following table.
The final ranking score once adjustments and rounding has been applied. This value is cached and recalculated each day. Therefore it may not be precisely accurate based on the other values presented.
If you have any questions or comments about our ranking score calculation please get in touch at firstname.lastname@example.org.