G'day, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Picton TOP 10 Holiday Park.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Picton TOP 10 Holiday Park
Valid Reviews
116 Valid Reviews
The Picton TOP 10 Holiday Park experience has a total of 120 reviews. There are 116 valid reviews that are included when calculating the ranking score and 4 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 116 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 61 |
|
53% |
| 9/10 | 31 |
|
27% |
| 8/10 | 14 |
|
12% |
| 7/10 | 2 |
|
2% |
| 6/10 | 2 |
|
2% |
| 5/10 | 1 |
|
1% |
| 4/10 | 1 |
|
1% |
| 3/10 | 1 |
|
1% |
| 2/10 | 0 |
|
0% |
| 1/10 | 3 |
|
3% |
89.83% Average
The raw data average (mean) for all the Picton TOP 10 Holiday Park valid reviews is 89.83% and is based on 116 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
28 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 116 valid reviews, the experience has 28 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 28 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 6 |
|
21% |
| 9/10 | 12 |
|
43% |
| 8/10 | 6 |
|
21% |
| 7/10 | 0 |
|
0% |
| 6/10 | 1 |
|
4% |
| 5/10 | 1 |
|
4% |
| 4/10 | 1 |
|
4% |
| 3/10 | 1 |
|
4% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
83.57% Average
The raw data average (mean) for all the Picton TOP 10 Holiday Park face-to-face reviews is 83.57% and is based on 28 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
94.07%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Pierre Leroux | 10/10 | 197 days | 100% |
| ILEA Tant | 8/10 | 228 days | 97% |
| Peter Mooij | 10/10 | 256 days | 98% |
| Thomas McCarroll | 10/10 | 744 days | 70% |
| Christopher Parker | 10/10 | 958 days | 49% |
| Fabienne | 7/10 | 958 days | 46% |
| Matt Davey | 10/10 | 987 days | 46% |
| Martha | 10/10 | 1049 days | 40% |
| Kelsie | 10/10 | 1171 days | 30% |
| Ryli West | 8/10 | 1293 days | 21% |
| Stephanie G | 10/10 | 1324 days | 20% |
| Richard Mason | 10/10 | 1324 days | 20% |
| Laz. | 9/10 | 1324 days | 19% |
| Alexander Van putten | 9/10 | 1352 days | 18% |
| Florian S. | 9/10 | 1414 days | 15% |
| Amy Shoemake | 8/10 | 1414 days | 15% |
| B&Wild | 10/10 | 1444 days | 13% |
| Kim Thomas | 10/10 | 1444 days | 13% |
| Yuri Fey | 10/10 | 1475 days | 12% |
| Denise | 10/10 | 1689 days | 6% |
| Mike&Fe | 10/10 | 1717 days | 6% |
| glen connor | 1/10 | 1748 days | 2% |
| Kev | 10/10 | 1748 days | 5% |
| Pete V | 10/10 | 1779 days | 5% |
| Criss | 10/10 | 1870 days | 5% |
| Ellie Richards | 10/10 | 2054 days | 5% |
| Laz. | 10/10 | 2054 days | 5% |
| Ying | 10/10 | 2174 days | 4% |
| Valentin Coutaz | 10/10 | 2235 days | 4% |
| Sstpo | 10/10 | 2235 days | 4% |
| Lena L. | 10/10 | 2358 days | 4% |
| Lyn McIvor | 10/10 | 2419 days | 4% |
| Katharina Müller | 10/10 | 2419 days | 4% |
| Lesley | 10/10 | 2419 days | 4% |
| Just a guy | 10/10 | 2419 days | 4% |
| Michaela | 10/10 | 2448 days | 4% |
| Stefan Hohmann | 9/10 | 2448 days | 4% |
| Sue Hempstead | 10/10 | 2448 days | 4% |
| Pierre-Yves | 9/10 | 2448 days | 4% |
| Lisa | 10/10 | 2540 days | 4% |
| Swiss MiRi | 10/10 | 2540 days | 4% |
| JOHN LAMB | 9/10 | 2540 days | 4% |
| Julie | 10/10 | 2571 days | 4% |
| Amanda | 10/10 | 2601 days | 3% |
| Axel & Sabine | 10/10 | 2785 days | 3% |
| Paul Smith | 8/10 | 2813 days | 3% |
| Konstantin | 10/10 | 2844 days | 3% |
| Shane | 10/10 | 2875 days | 3% |
| Karin BdV biker from the Netherlands | 10/10 | 2875 days | 3% |
| Allan | 10/10 | 2875 days | 3% |
| Lance | 10/10 | 2905 days | 3% |
| John L | 10/10 | 2905 days | 3% |
| Claudia | 10/10 | 2966 days | 3% |
| Ryan | 10/10 | 3028 days | 3% |
| Teb | 8/10 | 3028 days | 3% |
| Peter | 10/10 | 3088 days | 2% |
| Duane Novis | 10/10 | 3150 days | 2% |
| Jill McGrath | 8/10 | 3173 days | 2% |
| Mila Donker | 10/10 | 3176 days | 2% |
| Jonathan Stitchbury | 10/10 | 3177 days | 2% |
| Helen Rimmer | 8/10 | 3190 days | 2% |
| Emma Guthrie | 10/10 | 3207 days | 2% |
| Annina Jarvinen | 10/10 | 3228 days | 2% |
| Rogier Kavelaars | 10/10 | 3256 days | 2% |
| Claire Morgan | 10/10 | 3405 days | 2% |
| Anja Röhrich | 10/10 | 3470 days | 2% |
| Jerry Bart | 9/10 | 3488 days | 2% |
| Kathy Miller | 10/10 | 3494 days | 2% |
| Denise Hall | 10/10 | 3497 days | 2% |
| Crystal Elliott | 9/10 | 3502 days | 2% |
| Thomas Fuchs | 9/10 | 3515 days | 1% |
| P Poiraa | 9/10 | 3521 days | 2% |
| Lisa Erikssen | 9/10 | 3550 days | 2% |
| Patricia Pharr-Snyder | 10/10 | 3572 days | 2% |
| David Quintero | 10/10 | 3594 days | 1% |
| Margo Wiltens | 9/10 | 3672 days | 1% |
| Dennis Schwarz | 8/10 | 3832 days | 1% |
| Paul Smith | 8/10 | 3886 days | 1% |
| Heather Scoltock | 9/10 | 3894 days | 1% |
| Matt Jackson | 9/10 | 3902 days | 1% |
| Jess Kadamani | 9/10 | 3905 days | 1% |
| Gretchen Brownstein | 10/10 | 3940 days | 1% |
| David From Switzerland | 9/10 | 3966 days | 1% |
| Viki Ziemba | 9/10 | 4062 days | 1% |
| holidaymad from Solihull | 6/10 | 4304 days | 0% |
| Lisa Quayle | 9/10 | 4323 days | 0% |
| Richard | 7/10 | 4489 days | 1% |
| Jenny Finch | 10/10 | 4607 days | 1% |
| Aurelien Noailly | 8/10 | 4619 days | 1% |
| Sarah | 8/10 | 4619 days | 1% |
| Max Tetzlaff | 9/10 | 4637 days | 1% |
| Pranom & Erhard | 9/10 | 4639 days | 1% |
| Max Grabowski | 9/10 | 4639 days | 1% |
| Paul Balfour | 9/10 | 4680 days | 1% |
| ozelmer | 9/10 | 4792 days | 1% |
| Jonathan Meun | 9/10 | 5006 days | 1% |
| Nikki | 1/10 | 5035 days | 0% |
| Barbara | 10/10 | 5066 days | 1% |
| Dominique | 8/10 | 5354 days | 1% |
| Dave Rattray | 9/10 | 5355 days | 1% |
| Hendrik F | 9/10 | 5355 days | 1% |
| Sally Rawson | 9/10 | 5381 days | 1% |
| Bernhard & Brigitte Gosch | 9/10 | 5439 days | 1% |
| Matthias | 10/10 | 5447 days | 1% |
| Christian Pflegi | 9/10 | 5695 days | 1% |
| Michael Simmang | 9/10 | 5695 days | 1% |
| Mr Stanley and Miss Christy | 10/10 | 5697 days | 1% |
| H Hensen | 8/10 | 5721 days | 1% |
| Icemaiden | 1/10 | 5766 days | 0% |
| Tanya | 9/10 | 6065 days | 1% |
| adolf | 6/10 | 6092 days | 1% |
| zoey1 | 3/10 | 6271 days | 0% |
| godineau | 8/10 | 6288 days | 1% |
| RichardA | 4/10 | 6413 days | 0% |
| CarolF | 10/10 | 6441 days | 1% |
| Clothilde | 5/10 | 6450 days | 0% |
Adjustments
Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.
Sample Size Adjustment
No Adjustment
A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Picton TOP 10 Holiday Park experience has plenty of reviews and does not meet the criteria for any adjustment.
Recent Reviews Adjustment
-3.10% Adjustment
There may be an adjustment if this experience hasn't received any reviews within the last 59 days. However the Picton TOP 10 Holiday Park experience does not meet the criteria for any adjustment.
In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.
The Picton TOP 10 Holiday Park experience has been adjusted for 174 days. Adjustments are according to the following table.
| Days | Adjustment |
|---|---|
| … | … |
| 171 | -3.05% |
| 172 | -3.07% |
| 173 | -3.08% |
| 174 | -3.10% |
| 175 | -3.12% |
| 176 | -3.14% |
| 177 | -3.15% |
| … | … |
Balancing Adjustment
0.87% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled customers are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Final Ranking Score
92%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.