Hey, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Parklands Marina Holiday Park Picton.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
115 Valid Reviews
The Parklands Marina Holiday Park Picton experience has a total of 119 reviews. There are 115 valid reviews that are included when calculating the ranking score and 4 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 115 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 60 |
|
52% |
| 9/10 | 31 |
|
27% |
| 8/10 | 14 |
|
12% |
| 7/10 | 2 |
|
2% |
| 6/10 | 2 |
|
2% |
| 5/10 | 1 |
|
1% |
| 4/10 | 1 |
|
1% |
| 3/10 | 1 |
|
1% |
| 2/10 | 0 |
|
0% |
| 1/10 | 3 |
|
3% |
89.74% Average
The raw data average (mean) for all the Parklands Marina Holiday Park Picton valid reviews is 89.74% and is based on 115 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
28 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 115 valid reviews, the experience has 28 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 28 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 6 |
|
21% |
| 9/10 | 12 |
|
43% |
| 8/10 | 6 |
|
21% |
| 7/10 | 0 |
|
0% |
| 6/10 | 1 |
|
4% |
| 5/10 | 1 |
|
4% |
| 4/10 | 1 |
|
4% |
| 3/10 | 1 |
|
4% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
83.57% Average
The raw data average (mean) for all the Parklands Marina Holiday Park Picton face-to-face reviews is 83.57% and is based on 28 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
93.49%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| ILEA Tant | 8/10 | 30 days | 98% |
| Peter Mooij | 10/10 | 58 days | 100% |
| Thomas McCarroll | 10/10 | 546 days | 83% |
| Christopher Parker | 10/10 | 760 days | 67% |
| Fabienne | 7/10 | 760 days | 62% |
| Matt Davey | 10/10 | 789 days | 65% |
| Martha | 10/10 | 851 days | 59% |
| Kelsie | 10/10 | 973 days | 46% |
| Ryli West | 8/10 | 1095 days | 35% |
| Stephanie G | 10/10 | 1126 days | 33% |
| Richard Mason | 10/10 | 1126 days | 33% |
| Laz. | 9/10 | 1126 days | 33% |
| Alexander Van putten | 9/10 | 1154 days | 30% |
| Florian S. | 9/10 | 1216 days | 26% |
| Amy Shoemake | 8/10 | 1216 days | 26% |
| B&Wild | 10/10 | 1246 days | 24% |
| Kim Thomas | 10/10 | 1246 days | 24% |
| Yuri Fey | 10/10 | 1277 days | 22% |
| Denise | 10/10 | 1491 days | 11% |
| Mike&Fe | 10/10 | 1519 days | 10% |
| glen connor | 1/10 | 1550 days | 4% |
| Kev | 10/10 | 1550 days | 9% |
| Pete V | 10/10 | 1581 days | 8% |
| Criss | 10/10 | 1672 days | 6% |
| Ellie Richards | 10/10 | 1856 days | 5% |
| Laz. | 10/10 | 1856 days | 5% |
| Ying | 10/10 | 1976 days | 5% |
| Valentin Coutaz | 10/10 | 2037 days | 4% |
| Sstpo | 10/10 | 2037 days | 4% |
| Lena L. | 10/10 | 2160 days | 4% |
| Lyn McIvor | 10/10 | 2221 days | 4% |
| Katharina Müller | 10/10 | 2221 days | 4% |
| Lesley | 10/10 | 2221 days | 4% |
| Just a guy | 10/10 | 2221 days | 4% |
| Michaela | 10/10 | 2250 days | 4% |
| Stefan Hohmann | 9/10 | 2250 days | 4% |
| Sue Hempstead | 10/10 | 2250 days | 4% |
| Pierre-Yves | 9/10 | 2250 days | 4% |
| Lisa | 10/10 | 2342 days | 4% |
| Swiss MiRi | 10/10 | 2342 days | 4% |
| JOHN LAMB | 9/10 | 2342 days | 4% |
| Julie | 10/10 | 2373 days | 4% |
| Amanda | 10/10 | 2403 days | 4% |
| Axel & Sabine | 10/10 | 2587 days | 3% |
| Paul Smith | 8/10 | 2615 days | 3% |
| Konstantin | 10/10 | 2646 days | 3% |
| Shane | 10/10 | 2677 days | 3% |
| Karin BdV biker from the Netherlands | 10/10 | 2677 days | 3% |
| Allan | 10/10 | 2677 days | 3% |
| Lance | 10/10 | 2707 days | 3% |
| John L | 10/10 | 2707 days | 3% |
| Claudia | 10/10 | 2768 days | 3% |
| Ryan | 10/10 | 2830 days | 3% |
| Teb | 8/10 | 2830 days | 3% |
| Peter | 10/10 | 2891 days | 3% |
| Duane Novis | 10/10 | 2952 days | 3% |
| Jill McGrath | 8/10 | 2975 days | 2% |
| Mila Donker | 10/10 | 2978 days | 3% |
| Jonathan Stitchbury | 10/10 | 2979 days | 3% |
| Helen Rimmer | 8/10 | 2992 days | 3% |
| Emma Guthrie | 10/10 | 3009 days | 3% |
| Annina Jarvinen | 10/10 | 3030 days | 2% |
| Rogier Kavelaars | 10/10 | 3058 days | 2% |
| Claire Morgan | 10/10 | 3207 days | 2% |
| Anja Röhrich | 10/10 | 3272 days | 2% |
| Jerry Bart | 9/10 | 3290 days | 2% |
| Kathy Miller | 10/10 | 3296 days | 2% |
| Denise Hall | 10/10 | 3299 days | 2% |
| Crystal Elliott | 9/10 | 3304 days | 2% |
| Thomas Fuchs | 9/10 | 3317 days | 1% |
| P Poiraa | 9/10 | 3323 days | 2% |
| Lisa Erikssen | 9/10 | 3352 days | 2% |
| Patricia Pharr-Snyder | 10/10 | 3374 days | 2% |
| David Quintero | 10/10 | 3396 days | 2% |
| Margo Wiltens | 9/10 | 3474 days | 2% |
| Dennis Schwarz | 8/10 | 3634 days | 1% |
| Paul Smith | 8/10 | 3688 days | 1% |
| Heather Scoltock | 9/10 | 3696 days | 1% |
| Matt Jackson | 9/10 | 3704 days | 1% |
| Jess Kadamani | 9/10 | 3707 days | 1% |
| Gretchen Brownstein | 10/10 | 3742 days | 1% |
| David From Switzerland | 9/10 | 3768 days | 1% |
| Viki Ziemba | 9/10 | 3864 days | 1% |
| holidaymad from Solihull | 6/10 | 4107 days | 0% |
| Lisa Quayle | 9/10 | 4125 days | 0% |
| Richard | 7/10 | 4291 days | 0% |
| Jenny Finch | 10/10 | 4409 days | 1% |
| Aurelien Noailly | 8/10 | 4421 days | 1% |
| Sarah | 8/10 | 4421 days | 1% |
| Max Tetzlaff | 9/10 | 4439 days | 1% |
| Pranom & Erhard | 9/10 | 4441 days | 1% |
| Max Grabowski | 9/10 | 4441 days | 1% |
| Paul Balfour | 9/10 | 4482 days | 1% |
| ozelmer | 9/10 | 4594 days | 1% |
| Jonathan Meun | 9/10 | 4808 days | 1% |
| Nikki | 1/10 | 4837 days | 0% |
| Barbara | 10/10 | 4868 days | 1% |
| Dominique | 8/10 | 5156 days | 1% |
| Dave Rattray | 9/10 | 5157 days | 1% |
| Hendrik F | 9/10 | 5157 days | 1% |
| Sally Rawson | 9/10 | 5183 days | 1% |
| Bernhard & Brigitte Gosch | 9/10 | 5241 days | 1% |
| Matthias | 10/10 | 5249 days | 1% |
| Christian Pflegi | 9/10 | 5497 days | 1% |
| Michael Simmang | 9/10 | 5497 days | 1% |
| Mr Stanley and Miss Christy | 10/10 | 5499 days | 1% |
| H Hensen | 8/10 | 5523 days | 1% |
| Icemaiden | 1/10 | 5568 days | 0% |
| Tanya | 9/10 | 5867 days | 1% |
| adolf | 6/10 | 5894 days | 1% |
| zoey1 | 3/10 | 6073 days | 0% |
| godineau | 8/10 | 6090 days | 1% |
| RichardA | 4/10 | 6215 days | 0% |
| CarolF | 10/10 | 6243 days | 1% |
| Clothilde | 5/10 | 6252 days | 0% |
Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.
No Adjustment
A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Parklands Marina Holiday Park Picton experience has plenty of reviews and does not meet the criteria for any adjustment.
-0.21% Adjustment
There may be an adjustment if this experience hasn't received any reviews within the last 60 days. However the Parklands Marina Holiday Park Picton experience does not meet the criteria for any adjustment.
In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.
The Parklands Marina Holiday Park Picton experience has been adjusted for 11 days. Adjustments are according to the following table.
| Days | Adjustment |
|---|---|
| … | … |
| 8 | -0.15% |
| 9 | -0.17% |
| 10 | -0.19% |
| 11 | -0.21% |
| 12 | -0.23% |
| 13 | -0.24% |
| 14 | -0.26% |
| … | … |
0.60% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled customers are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
94%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.