Hi, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Parklands Marina Holiday Park Picton.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
116 Valid Reviews
The Parklands Marina Holiday Park Picton experience has a total of 120 reviews. There are 116 valid reviews that are included when calculating the ranking score and 4 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 116 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 61 |
|
53% |
| 9/10 | 31 |
|
27% |
| 8/10 | 14 |
|
12% |
| 7/10 | 2 |
|
2% |
| 6/10 | 2 |
|
2% |
| 5/10 | 1 |
|
1% |
| 4/10 | 1 |
|
1% |
| 3/10 | 1 |
|
1% |
| 2/10 | 0 |
|
0% |
| 1/10 | 3 |
|
3% |
89.83% Average
The raw data average (mean) for all the Parklands Marina Holiday Park Picton valid reviews is 89.83% and is based on 116 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
28 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 116 valid reviews, the experience has 28 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 28 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 6 |
|
21% |
| 9/10 | 12 |
|
43% |
| 8/10 | 6 |
|
21% |
| 7/10 | 0 |
|
0% |
| 6/10 | 1 |
|
4% |
| 5/10 | 1 |
|
4% |
| 4/10 | 1 |
|
4% |
| 3/10 | 1 |
|
4% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
83.57% Average
The raw data average (mean) for all the Parklands Marina Holiday Park Picton face-to-face reviews is 83.57% and is based on 28 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
94.07%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Pierre Leroux | 10/10 | 188 days | 100% |
| ILEA Tant | 8/10 | 219 days | 97% |
| Peter Mooij | 10/10 | 247 days | 99% |
| Thomas McCarroll | 10/10 | 735 days | 71% |
| Christopher Parker | 10/10 | 949 days | 50% |
| Fabienne | 7/10 | 949 days | 46% |
| Matt Davey | 10/10 | 978 days | 47% |
| Martha | 10/10 | 1040 days | 41% |
| Kelsie | 10/10 | 1162 days | 31% |
| Ryli West | 8/10 | 1284 days | 22% |
| Stephanie G | 10/10 | 1315 days | 20% |
| Richard Mason | 10/10 | 1315 days | 20% |
| Laz. | 9/10 | 1315 days | 20% |
| Alexander Van putten | 9/10 | 1343 days | 18% |
| Florian S. | 9/10 | 1405 days | 15% |
| Amy Shoemake | 8/10 | 1405 days | 15% |
| B&Wild | 10/10 | 1435 days | 14% |
| Kim Thomas | 10/10 | 1435 days | 14% |
| Yuri Fey | 10/10 | 1466 days | 12% |
| Denise | 10/10 | 1680 days | 6% |
| Mike&Fe | 10/10 | 1708 days | 6% |
| glen connor | 1/10 | 1739 days | 2% |
| Kev | 10/10 | 1739 days | 5% |
| Pete V | 10/10 | 1770 days | 5% |
| Criss | 10/10 | 1861 days | 5% |
| Ellie Richards | 10/10 | 2045 days | 5% |
| Laz. | 10/10 | 2045 days | 5% |
| Ying | 10/10 | 2165 days | 4% |
| Valentin Coutaz | 10/10 | 2226 days | 4% |
| Sstpo | 10/10 | 2226 days | 4% |
| Lena L. | 10/10 | 2349 days | 4% |
| Lyn McIvor | 10/10 | 2410 days | 4% |
| Katharina Müller | 10/10 | 2410 days | 4% |
| Lesley | 10/10 | 2410 days | 4% |
| Just a guy | 10/10 | 2410 days | 4% |
| Michaela | 10/10 | 2439 days | 4% |
| Stefan Hohmann | 9/10 | 2439 days | 4% |
| Sue Hempstead | 10/10 | 2439 days | 4% |
| Pierre-Yves | 9/10 | 2439 days | 4% |
| Lisa | 10/10 | 2531 days | 4% |
| Swiss MiRi | 10/10 | 2531 days | 4% |
| JOHN LAMB | 9/10 | 2531 days | 4% |
| Julie | 10/10 | 2562 days | 4% |
| Amanda | 10/10 | 2592 days | 3% |
| Axel & Sabine | 10/10 | 2776 days | 3% |
| Paul Smith | 8/10 | 2804 days | 3% |
| Konstantin | 10/10 | 2835 days | 3% |
| Shane | 10/10 | 2866 days | 3% |
| Karin BdV biker from the Netherlands | 10/10 | 2866 days | 3% |
| Allan | 10/10 | 2866 days | 3% |
| Lance | 10/10 | 2896 days | 3% |
| John L | 10/10 | 2896 days | 3% |
| Claudia | 10/10 | 2957 days | 3% |
| Ryan | 10/10 | 3019 days | 3% |
| Teb | 8/10 | 3019 days | 3% |
| Peter | 10/10 | 3079 days | 2% |
| Duane Novis | 10/10 | 3141 days | 2% |
| Jill McGrath | 8/10 | 3164 days | 2% |
| Mila Donker | 10/10 | 3167 days | 2% |
| Jonathan Stitchbury | 10/10 | 3168 days | 2% |
| Helen Rimmer | 8/10 | 3181 days | 2% |
| Emma Guthrie | 10/10 | 3198 days | 2% |
| Annina Jarvinen | 10/10 | 3219 days | 2% |
| Rogier Kavelaars | 10/10 | 3247 days | 2% |
| Claire Morgan | 10/10 | 3396 days | 2% |
| Anja Röhrich | 10/10 | 3461 days | 2% |
| Jerry Bart | 9/10 | 3479 days | 2% |
| Kathy Miller | 10/10 | 3485 days | 2% |
| Denise Hall | 10/10 | 3488 days | 2% |
| Crystal Elliott | 9/10 | 3493 days | 2% |
| Thomas Fuchs | 9/10 | 3506 days | 1% |
| P Poiraa | 9/10 | 3512 days | 2% |
| Lisa Erikssen | 9/10 | 3541 days | 2% |
| Patricia Pharr-Snyder | 10/10 | 3563 days | 2% |
| David Quintero | 10/10 | 3585 days | 1% |
| Margo Wiltens | 9/10 | 3663 days | 1% |
| Dennis Schwarz | 8/10 | 3823 days | 1% |
| Paul Smith | 8/10 | 3877 days | 1% |
| Heather Scoltock | 9/10 | 3885 days | 1% |
| Matt Jackson | 9/10 | 3893 days | 1% |
| Jess Kadamani | 9/10 | 3896 days | 1% |
| Gretchen Brownstein | 10/10 | 3931 days | 1% |
| David From Switzerland | 9/10 | 3957 days | 1% |
| Viki Ziemba | 9/10 | 4053 days | 1% |
| holidaymad from Solihull | 6/10 | 4295 days | 0% |
| Lisa Quayle | 9/10 | 4314 days | 0% |
| Richard | 7/10 | 4480 days | 1% |
| Jenny Finch | 10/10 | 4598 days | 1% |
| Aurelien Noailly | 8/10 | 4610 days | 1% |
| Sarah | 8/10 | 4610 days | 1% |
| Max Tetzlaff | 9/10 | 4628 days | 1% |
| Pranom & Erhard | 9/10 | 4630 days | 1% |
| Max Grabowski | 9/10 | 4630 days | 1% |
| Paul Balfour | 9/10 | 4671 days | 1% |
| ozelmer | 9/10 | 4783 days | 1% |
| Jonathan Meun | 9/10 | 4997 days | 1% |
| Nikki | 1/10 | 5026 days | 0% |
| Barbara | 10/10 | 5057 days | 1% |
| Dominique | 8/10 | 5345 days | 1% |
| Dave Rattray | 9/10 | 5346 days | 1% |
| Hendrik F | 9/10 | 5346 days | 1% |
| Sally Rawson | 9/10 | 5372 days | 1% |
| Bernhard & Brigitte Gosch | 9/10 | 5430 days | 1% |
| Matthias | 10/10 | 5438 days | 1% |
| Christian Pflegi | 9/10 | 5686 days | 1% |
| Michael Simmang | 9/10 | 5686 days | 1% |
| Mr Stanley and Miss Christy | 10/10 | 5688 days | 1% |
| H Hensen | 8/10 | 5712 days | 1% |
| Icemaiden | 1/10 | 5757 days | 0% |
| Tanya | 9/10 | 6056 days | 1% |
| adolf | 6/10 | 6083 days | 1% |
| zoey1 | 3/10 | 6262 days | 0% |
| godineau | 8/10 | 6279 days | 1% |
| RichardA | 4/10 | 6404 days | 0% |
| CarolF | 10/10 | 6432 days | 1% |
| Clothilde | 5/10 | 6441 days | 0% |
Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.
No Adjustment
A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Parklands Marina Holiday Park Picton experience has plenty of reviews and does not meet the criteria for any adjustment.
-2.79% Adjustment
There may be an adjustment if this experience hasn't received any reviews within the last 64 days. However the Parklands Marina Holiday Park Picton experience does not meet the criteria for any adjustment.
In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.
The Parklands Marina Holiday Park Picton experience has been adjusted for 165 days. Adjustments are according to the following table.
| Days | Adjustment |
|---|---|
| … | … |
| 162 | -2.74% |
| 163 | -2.76% |
| 164 | -2.77% |
| 165 | -2.79% |
| 166 | -2.81% |
| 167 | -2.82% |
| 168 | -2.84% |
| … | … |
0.84% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled customers are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
92%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.