Hi, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Parklands Marina Holiday Park Picton.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
114 Valid Reviews
The Parklands Marina Holiday Park Picton experience has a total of 118 reviews. There are 114 valid reviews that are included when calculating the ranking score and 4 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 114 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 60 |
|
53% |
| 9/10 | 31 |
|
27% |
| 8/10 | 13 |
|
11% |
| 7/10 | 2 |
|
2% |
| 6/10 | 2 |
|
2% |
| 5/10 | 1 |
|
1% |
| 4/10 | 1 |
|
1% |
| 3/10 | 1 |
|
1% |
| 2/10 | 0 |
|
0% |
| 1/10 | 3 |
|
3% |
89.82% Average
The raw data average (mean) for all the Parklands Marina Holiday Park Picton valid reviews is 89.82% and is based on 114 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
28 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 114 valid reviews, the experience has 28 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 28 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 6 |
|
21% |
| 9/10 | 12 |
|
43% |
| 8/10 | 6 |
|
21% |
| 7/10 | 0 |
|
0% |
| 6/10 | 1 |
|
4% |
| 5/10 | 1 |
|
4% |
| 4/10 | 1 |
|
4% |
| 3/10 | 1 |
|
4% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
83.57% Average
The raw data average (mean) for all the Parklands Marina Holiday Park Picton face-to-face reviews is 83.57% and is based on 28 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
94.77%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Peter Mooij | 10/10 | 38 days | 100% |
| Thomas McCarroll | 10/10 | 526 days | 84% |
| Christopher Parker | 10/10 | 740 days | 69% |
| Fabienne | 7/10 | 740 days | 64% |
| Matt Davey | 10/10 | 769 days | 66% |
| Martha | 10/10 | 831 days | 61% |
| Kelsie | 10/10 | 953 days | 48% |
| Ryli West | 8/10 | 1075 days | 36% |
| Stephanie G | 10/10 | 1106 days | 34% |
| Richard Mason | 10/10 | 1106 days | 34% |
| Laz. | 9/10 | 1106 days | 34% |
| Alexander Van putten | 9/10 | 1134 days | 32% |
| Florian S. | 9/10 | 1196 days | 27% |
| Amy Shoemake | 8/10 | 1196 days | 27% |
| B&Wild | 10/10 | 1226 days | 25% |
| Kim Thomas | 10/10 | 1226 days | 25% |
| Yuri Fey | 10/10 | 1257 days | 23% |
| Denise | 10/10 | 1471 days | 12% |
| Mike&Fe | 10/10 | 1499 days | 11% |
| glen connor | 1/10 | 1530 days | 4% |
| Kev | 10/10 | 1530 days | 10% |
| Pete V | 10/10 | 1561 days | 9% |
| Criss | 10/10 | 1652 days | 7% |
| Ellie Richards | 10/10 | 1836 days | 5% |
| Laz. | 10/10 | 1836 days | 5% |
| Ying | 10/10 | 1956 days | 5% |
| Valentin Coutaz | 10/10 | 2017 days | 4% |
| Sstpo | 10/10 | 2017 days | 4% |
| Lena L. | 10/10 | 2140 days | 4% |
| Lyn McIvor | 10/10 | 2201 days | 4% |
| Katharina Müller | 10/10 | 2201 days | 4% |
| Lesley | 10/10 | 2201 days | 4% |
| Just a guy | 10/10 | 2201 days | 4% |
| Michaela | 10/10 | 2230 days | 4% |
| Stefan Hohmann | 9/10 | 2230 days | 4% |
| Sue Hempstead | 10/10 | 2230 days | 4% |
| Pierre-Yves | 9/10 | 2230 days | 4% |
| Lisa | 10/10 | 2322 days | 4% |
| Swiss MiRi | 10/10 | 2322 days | 4% |
| JOHN LAMB | 9/10 | 2322 days | 4% |
| Julie | 10/10 | 2353 days | 4% |
| Amanda | 10/10 | 2383 days | 4% |
| Axel & Sabine | 10/10 | 2567 days | 3% |
| Paul Smith | 8/10 | 2595 days | 3% |
| Konstantin | 10/10 | 2626 days | 3% |
| Shane | 10/10 | 2657 days | 3% |
| Karin BdV biker from the Netherlands | 10/10 | 2657 days | 3% |
| Allan | 10/10 | 2657 days | 3% |
| Lance | 10/10 | 2687 days | 3% |
| John L | 10/10 | 2687 days | 3% |
| Claudia | 10/10 | 2748 days | 3% |
| Ryan | 10/10 | 2810 days | 3% |
| Teb | 8/10 | 2810 days | 3% |
| Peter | 10/10 | 2870 days | 3% |
| Duane Novis | 10/10 | 2932 days | 3% |
| Jill McGrath | 8/10 | 2955 days | 2% |
| Mila Donker | 10/10 | 2958 days | 3% |
| Jonathan Stitchbury | 10/10 | 2959 days | 3% |
| Helen Rimmer | 8/10 | 2972 days | 3% |
| Emma Guthrie | 10/10 | 2989 days | 3% |
| Annina Jarvinen | 10/10 | 3010 days | 2% |
| Rogier Kavelaars | 10/10 | 3038 days | 2% |
| Claire Morgan | 10/10 | 3187 days | 2% |
| Anja Röhrich | 10/10 | 3252 days | 2% |
| Jerry Bart | 9/10 | 3270 days | 2% |
| Kathy Miller | 10/10 | 3276 days | 2% |
| Denise Hall | 10/10 | 3279 days | 2% |
| Crystal Elliott | 9/10 | 3284 days | 2% |
| Thomas Fuchs | 9/10 | 3297 days | 1% |
| P Poiraa | 9/10 | 3303 days | 2% |
| Lisa Erikssen | 9/10 | 3332 days | 2% |
| Patricia Pharr-Snyder | 10/10 | 3354 days | 2% |
| David Quintero | 10/10 | 3376 days | 2% |
| Margo Wiltens | 9/10 | 3454 days | 2% |
| Dennis Schwarz | 8/10 | 3614 days | 1% |
| Paul Smith | 8/10 | 3668 days | 1% |
| Heather Scoltock | 9/10 | 3676 days | 1% |
| Matt Jackson | 9/10 | 3684 days | 1% |
| Jess Kadamani | 9/10 | 3687 days | 1% |
| Gretchen Brownstein | 10/10 | 3722 days | 1% |
| David From Switzerland | 9/10 | 3748 days | 1% |
| Viki Ziemba | 9/10 | 3844 days | 1% |
| holidaymad from Solihull | 6/10 | 4086 days | 0% |
| Lisa Quayle | 9/10 | 4105 days | 0% |
| Richard | 7/10 | 4271 days | 0% |
| Jenny Finch | 10/10 | 4389 days | 1% |
| Aurelien Noailly | 8/10 | 4401 days | 1% |
| Sarah | 8/10 | 4401 days | 1% |
| Max Tetzlaff | 9/10 | 4419 days | 1% |
| Pranom & Erhard | 9/10 | 4421 days | 1% |
| Max Grabowski | 9/10 | 4421 days | 1% |
| Paul Balfour | 9/10 | 4462 days | 1% |
| ozelmer | 9/10 | 4574 days | 1% |
| Jonathan Meun | 9/10 | 4788 days | 1% |
| Nikki | 1/10 | 4817 days | 0% |
| Barbara | 10/10 | 4848 days | 1% |
| Dominique | 8/10 | 5136 days | 1% |
| Dave Rattray | 9/10 | 5137 days | 1% |
| Hendrik F | 9/10 | 5137 days | 1% |
| Sally Rawson | 9/10 | 5163 days | 1% |
| Bernhard & Brigitte Gosch | 9/10 | 5221 days | 1% |
| Matthias | 10/10 | 5229 days | 1% |
| Christian Pflegi | 9/10 | 5477 days | 1% |
| Michael Simmang | 9/10 | 5477 days | 1% |
| Mr Stanley and Miss Christy | 10/10 | 5479 days | 1% |
| H Hensen | 8/10 | 5503 days | 1% |
| Icemaiden | 1/10 | 5548 days | 0% |
| Tanya | 9/10 | 5847 days | 1% |
| adolf | 6/10 | 5874 days | 0% |
| zoey1 | 3/10 | 6053 days | 0% |
| godineau | 8/10 | 6070 days | 1% |
| RichardA | 4/10 | 6195 days | 0% |
| CarolF | 10/10 | 6223 days | 1% |
| Clothilde | 5/10 | 6232 days | 0% |
Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.
No Adjustment
A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Parklands Marina Holiday Park Picton experience has plenty of reviews and does not meet the criteria for any adjustment.
-0.22% Adjustment
There may be an adjustment if this experience hasn't received any reviews within the last 57 days. However the Parklands Marina Holiday Park Picton experience does not meet the criteria for any adjustment.
In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.
The Parklands Marina Holiday Park Picton experience has been adjusted for 11 days. Adjustments are according to the following table.
| Days | Adjustment |
|---|---|
| … | … |
| 8 | -0.16% |
| 9 | -0.18% |
| 10 | -0.20% |
| 11 | -0.22% |
| 12 | -0.24% |
| 13 | -0.26% |
| 14 | -0.28% |
| … | … |
0.48% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled customers are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
95%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.