Hey, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Parklands Marina Holiday Park Picton.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
113 Valid Reviews
The Parklands Marina Holiday Park Picton experience has a total of 117 reviews. There are 113 valid reviews that are included when calculating the ranking score and 4 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 113 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 59 |
|
52% |
| 9/10 | 31 |
|
27% |
| 8/10 | 13 |
|
12% |
| 7/10 | 2 |
|
2% |
| 6/10 | 2 |
|
2% |
| 5/10 | 1 |
|
1% |
| 4/10 | 1 |
|
1% |
| 3/10 | 1 |
|
1% |
| 2/10 | 0 |
|
0% |
| 1/10 | 3 |
|
3% |
89.73% Average
The raw data average (mean) for all the Parklands Marina Holiday Park Picton valid reviews is 89.73% and is based on 113 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
28 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 113 valid reviews, the experience has 28 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 28 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 6 |
|
21% |
| 9/10 | 12 |
|
43% |
| 8/10 | 6 |
|
21% |
| 7/10 | 0 |
|
0% |
| 6/10 | 1 |
|
4% |
| 5/10 | 1 |
|
4% |
| 4/10 | 1 |
|
4% |
| 3/10 | 1 |
|
4% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
83.57% Average
The raw data average (mean) for all the Parklands Marina Holiday Park Picton face-to-face reviews is 83.57% and is based on 28 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
94.18%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Thomas McCarroll | 10/10 | 430 days | 100% |
| Christopher Parker | 10/10 | 644 days | 85% |
| Fabienne | 7/10 | 644 days | 79% |
| Matt Davey | 10/10 | 673 days | 83% |
| Martha | 10/10 | 735 days | 77% |
| Kelsie | 10/10 | 857 days | 65% |
| Ryli West | 8/10 | 979 days | 50% |
| Stephanie G | 10/10 | 1010 days | 48% |
| Richard Mason | 10/10 | 1010 days | 48% |
| Laz. | 9/10 | 1010 days | 47% |
| Alexander Van putten | 9/10 | 1038 days | 45% |
| Florian S. | 9/10 | 1100 days | 39% |
| Amy Shoemake | 8/10 | 1100 days | 38% |
| B&Wild | 10/10 | 1130 days | 36% |
| Kim Thomas | 10/10 | 1130 days | 36% |
| Yuri Fey | 10/10 | 1161 days | 34% |
| Denise | 10/10 | 1375 days | 18% |
| Mike&Fe | 10/10 | 1403 days | 17% |
| glen connor | 1/10 | 1434 days | 6% |
| Kev | 10/10 | 1434 days | 15% |
| Pete V | 10/10 | 1465 days | 14% |
| Criss | 10/10 | 1556 days | 10% |
| Ellie Richards | 10/10 | 1740 days | 6% |
| Laz. | 10/10 | 1740 days | 6% |
| Ying | 10/10 | 1860 days | 5% |
| Valentin Coutaz | 10/10 | 1921 days | 5% |
| Sstpo | 10/10 | 1921 days | 5% |
| Lena L. | 10/10 | 2044 days | 5% |
| Lyn McIvor | 10/10 | 2105 days | 5% |
| Katharina Müller | 10/10 | 2105 days | 5% |
| Lesley | 10/10 | 2105 days | 5% |
| Just a guy | 10/10 | 2105 days | 5% |
| Michaela | 10/10 | 2134 days | 5% |
| Stefan Hohmann | 9/10 | 2134 days | 5% |
| Sue Hempstead | 10/10 | 2134 days | 5% |
| Pierre-Yves | 9/10 | 2134 days | 5% |
| Lisa | 10/10 | 2226 days | 5% |
| Swiss MiRi | 10/10 | 2226 days | 5% |
| JOHN LAMB | 9/10 | 2226 days | 5% |
| Julie | 10/10 | 2257 days | 5% |
| Amanda | 10/10 | 2287 days | 5% |
| Axel & Sabine | 10/10 | 2471 days | 4% |
| Paul Smith | 8/10 | 2499 days | 4% |
| Konstantin | 10/10 | 2530 days | 4% |
| Shane | 10/10 | 2561 days | 4% |
| Karin BdV biker from the Netherlands | 10/10 | 2561 days | 4% |
| Allan | 10/10 | 2561 days | 4% |
| Lance | 10/10 | 2591 days | 4% |
| John L | 10/10 | 2591 days | 4% |
| Claudia | 10/10 | 2652 days | 4% |
| Ryan | 10/10 | 2714 days | 4% |
| Teb | 8/10 | 2714 days | 4% |
| Peter | 10/10 | 2775 days | 3% |
| Duane Novis | 10/10 | 2836 days | 3% |
| Jill McGrath | 8/10 | 2859 days | 3% |
| Mila Donker | 10/10 | 2862 days | 3% |
| Jonathan Stitchbury | 10/10 | 2863 days | 3% |
| Helen Rimmer | 8/10 | 2876 days | 3% |
| Emma Guthrie | 10/10 | 2893 days | 3% |
| Annina Jarvinen | 10/10 | 2914 days | 3% |
| Rogier Kavelaars | 10/10 | 2942 days | 3% |
| Claire Morgan | 10/10 | 3091 days | 3% |
| Anja Röhrich | 10/10 | 3156 days | 3% |
| Jerry Bart | 9/10 | 3174 days | 3% |
| Kathy Miller | 10/10 | 3180 days | 3% |
| Denise Hall | 10/10 | 3183 days | 3% |
| Crystal Elliott | 9/10 | 3188 days | 3% |
| Thomas Fuchs | 9/10 | 3201 days | 2% |
| P Poiraa | 9/10 | 3207 days | 3% |
| Lisa Erikssen | 9/10 | 3236 days | 2% |
| Patricia Pharr-Snyder | 10/10 | 3258 days | 2% |
| David Quintero | 10/10 | 3280 days | 2% |
| Margo Wiltens | 9/10 | 3358 days | 2% |
| Dennis Schwarz | 8/10 | 3518 days | 2% |
| Paul Smith | 8/10 | 3572 days | 2% |
| Heather Scoltock | 9/10 | 3580 days | 2% |
| Matt Jackson | 9/10 | 3588 days | 2% |
| Jess Kadamani | 9/10 | 3591 days | 2% |
| Gretchen Brownstein | 10/10 | 3626 days | 2% |
| David From Switzerland | 9/10 | 3652 days | 2% |
| Viki Ziemba | 9/10 | 3748 days | 1% |
| holidaymad from Solihull | 6/10 | 3991 days | 1% |
| Lisa Quayle | 9/10 | 4009 days | 1% |
| Richard | 7/10 | 4175 days | 0% |
| Jenny Finch | 10/10 | 4293 days | 0% |
| Aurelien Noailly | 8/10 | 4305 days | 0% |
| Sarah | 8/10 | 4305 days | 0% |
| Max Tetzlaff | 9/10 | 4323 days | 0% |
| Pranom & Erhard | 9/10 | 4325 days | 0% |
| Max Grabowski | 9/10 | 4325 days | 0% |
| Paul Balfour | 9/10 | 4366 days | 0% |
| ozelmer | 9/10 | 4478 days | 1% |
| Jonathan Meun | 9/10 | 4692 days | 1% |
| Nikki | 1/10 | 4721 days | 0% |
| Barbara | 10/10 | 4752 days | 1% |
| Dominique | 8/10 | 5040 days | 1% |
| Dave Rattray | 9/10 | 5041 days | 1% |
| Hendrik F | 9/10 | 5041 days | 1% |
| Sally Rawson | 9/10 | 5067 days | 1% |
| Bernhard & Brigitte Gosch | 9/10 | 5125 days | 1% |
| Matthias | 10/10 | 5133 days | 1% |
| Christian Pflegi | 9/10 | 5381 days | 1% |
| Michael Simmang | 9/10 | 5381 days | 1% |
| Mr Stanley and Miss Christy | 10/10 | 5383 days | 1% |
| H Hensen | 8/10 | 5407 days | 1% |
| Icemaiden | 1/10 | 5452 days | 0% |
| Tanya | 9/10 | 5751 days | 1% |
| adolf | 6/10 | 5778 days | 1% |
| zoey1 | 3/10 | 5957 days | 0% |
| godineau | 8/10 | 5974 days | 1% |
| RichardA | 4/10 | 6099 days | 0% |
| CarolF | 10/10 | 6127 days | 1% |
| Clothilde | 5/10 | 6136 days | 1% |
Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.
No Adjustment
A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Parklands Marina Holiday Park Picton experience has plenty of reviews and does not meet the criteria for any adjustment.
-4.07% Adjustment
There may be an adjustment if this experience hasn't received any reviews within the last 42 days. However the Parklands Marina Holiday Park Picton experience does not meet the criteria for any adjustment.
In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.
The Parklands Marina Holiday Park Picton experience has been adjusted for 200 days. Adjustments are according to the following table.
| Days | Adjustment |
|---|---|
| … | … |
| 197 | -4.01% |
| 198 | -4.03% |
| 199 | -4.05% |
| 200 | -4.07% |
| 201 | -4.09% |
| 202 | -4.11% |
| 203 | -4.13% |
| … | … |
0.99% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled customers are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
91%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.