Kia ora, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Parklands Marina Holiday Park Picton.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
116 Valid Reviews
The Parklands Marina Holiday Park Picton experience has a total of 120 reviews. There are 116 valid reviews that are included when calculating the ranking score and 4 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 116 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 61 |
|
53% |
| 9/10 | 31 |
|
27% |
| 8/10 | 14 |
|
12% |
| 7/10 | 2 |
|
2% |
| 6/10 | 2 |
|
2% |
| 5/10 | 1 |
|
1% |
| 4/10 | 1 |
|
1% |
| 3/10 | 1 |
|
1% |
| 2/10 | 0 |
|
0% |
| 1/10 | 3 |
|
3% |
89.83% Average
The raw data average (mean) for all the Parklands Marina Holiday Park Picton valid reviews is 89.83% and is based on 116 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
28 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 116 valid reviews, the experience has 28 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 28 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 6 |
|
21% |
| 9/10 | 12 |
|
43% |
| 8/10 | 6 |
|
21% |
| 7/10 | 0 |
|
0% |
| 6/10 | 1 |
|
4% |
| 5/10 | 1 |
|
4% |
| 4/10 | 1 |
|
4% |
| 3/10 | 1 |
|
4% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
83.57% Average
The raw data average (mean) for all the Parklands Marina Holiday Park Picton face-to-face reviews is 83.57% and is based on 28 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
94.05%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Pierre Leroux | 10/10 | 146 days | 100% |
| ILEA Tant | 8/10 | 177 days | 97% |
| Peter Mooij | 10/10 | 205 days | 99% |
| Thomas McCarroll | 10/10 | 693 days | 73% |
| Christopher Parker | 10/10 | 907 days | 54% |
| Fabienne | 7/10 | 907 days | 50% |
| Matt Davey | 10/10 | 936 days | 51% |
| Martha | 10/10 | 998 days | 44% |
| Kelsie | 10/10 | 1120 days | 34% |
| Ryli West | 8/10 | 1242 days | 24% |
| Stephanie G | 10/10 | 1273 days | 22% |
| Richard Mason | 10/10 | 1273 days | 22% |
| Laz. | 9/10 | 1273 days | 22% |
| Alexander Van putten | 9/10 | 1301 days | 21% |
| Florian S. | 9/10 | 1363 days | 17% |
| Amy Shoemake | 8/10 | 1363 days | 17% |
| B&Wild | 10/10 | 1393 days | 16% |
| Kim Thomas | 10/10 | 1393 days | 16% |
| Yuri Fey | 10/10 | 1424 days | 14% |
| Denise | 10/10 | 1638 days | 7% |
| Mike&Fe | 10/10 | 1666 days | 6% |
| glen connor | 1/10 | 1697 days | 2% |
| Kev | 10/10 | 1697 days | 6% |
| Pete V | 10/10 | 1728 days | 5% |
| Criss | 10/10 | 1819 days | 5% |
| Ellie Richards | 10/10 | 2003 days | 5% |
| Laz. | 10/10 | 2003 days | 5% |
| Ying | 10/10 | 2123 days | 4% |
| Valentin Coutaz | 10/10 | 2184 days | 4% |
| Sstpo | 10/10 | 2184 days | 4% |
| Lena L. | 10/10 | 2307 days | 4% |
| Lyn McIvor | 10/10 | 2368 days | 4% |
| Katharina Müller | 10/10 | 2368 days | 4% |
| Lesley | 10/10 | 2368 days | 4% |
| Just a guy | 10/10 | 2368 days | 4% |
| Michaela | 10/10 | 2397 days | 4% |
| Stefan Hohmann | 9/10 | 2397 days | 4% |
| Sue Hempstead | 10/10 | 2397 days | 4% |
| Pierre-Yves | 9/10 | 2397 days | 4% |
| Lisa | 10/10 | 2489 days | 4% |
| Swiss MiRi | 10/10 | 2489 days | 4% |
| JOHN LAMB | 9/10 | 2489 days | 4% |
| Julie | 10/10 | 2520 days | 3% |
| Amanda | 10/10 | 2550 days | 3% |
| Axel & Sabine | 10/10 | 2734 days | 3% |
| Paul Smith | 8/10 | 2762 days | 3% |
| Konstantin | 10/10 | 2793 days | 3% |
| Shane | 10/10 | 2824 days | 3% |
| Karin BdV biker from the Netherlands | 10/10 | 2824 days | 3% |
| Allan | 10/10 | 2824 days | 3% |
| Lance | 10/10 | 2854 days | 3% |
| John L | 10/10 | 2854 days | 3% |
| Claudia | 10/10 | 2915 days | 3% |
| Ryan | 10/10 | 2977 days | 3% |
| Teb | 8/10 | 2977 days | 3% |
| Peter | 10/10 | 3038 days | 2% |
| Duane Novis | 10/10 | 3099 days | 2% |
| Jill McGrath | 8/10 | 3122 days | 2% |
| Mila Donker | 10/10 | 3125 days | 2% |
| Jonathan Stitchbury | 10/10 | 3126 days | 2% |
| Helen Rimmer | 8/10 | 3139 days | 2% |
| Emma Guthrie | 10/10 | 3156 days | 2% |
| Annina Jarvinen | 10/10 | 3177 days | 2% |
| Rogier Kavelaars | 10/10 | 3205 days | 2% |
| Claire Morgan | 10/10 | 3354 days | 2% |
| Anja Röhrich | 10/10 | 3419 days | 2% |
| Jerry Bart | 9/10 | 3437 days | 2% |
| Kathy Miller | 10/10 | 3443 days | 2% |
| Denise Hall | 10/10 | 3446 days | 2% |
| Crystal Elliott | 9/10 | 3451 days | 2% |
| Thomas Fuchs | 9/10 | 3464 days | 1% |
| P Poiraa | 9/10 | 3470 days | 2% |
| Lisa Erikssen | 9/10 | 3499 days | 2% |
| Patricia Pharr-Snyder | 10/10 | 3521 days | 1% |
| David Quintero | 10/10 | 3543 days | 1% |
| Margo Wiltens | 9/10 | 3621 days | 1% |
| Dennis Schwarz | 8/10 | 3781 days | 1% |
| Paul Smith | 8/10 | 3835 days | 1% |
| Heather Scoltock | 9/10 | 3843 days | 1% |
| Matt Jackson | 9/10 | 3851 days | 1% |
| Jess Kadamani | 9/10 | 3854 days | 1% |
| Gretchen Brownstein | 10/10 | 3889 days | 1% |
| David From Switzerland | 9/10 | 3915 days | 1% |
| Viki Ziemba | 9/10 | 4011 days | 1% |
| holidaymad from Solihull | 6/10 | 4254 days | 0% |
| Lisa Quayle | 9/10 | 4272 days | 0% |
| Richard | 7/10 | 4438 days | 1% |
| Jenny Finch | 10/10 | 4556 days | 1% |
| Aurelien Noailly | 8/10 | 4568 days | 1% |
| Sarah | 8/10 | 4568 days | 1% |
| Max Tetzlaff | 9/10 | 4586 days | 1% |
| Pranom & Erhard | 9/10 | 4588 days | 1% |
| Max Grabowski | 9/10 | 4588 days | 1% |
| Paul Balfour | 9/10 | 4629 days | 1% |
| ozelmer | 9/10 | 4741 days | 1% |
| Jonathan Meun | 9/10 | 4955 days | 1% |
| Nikki | 1/10 | 4984 days | 0% |
| Barbara | 10/10 | 5015 days | 1% |
| Dominique | 8/10 | 5303 days | 1% |
| Dave Rattray | 9/10 | 5304 days | 1% |
| Hendrik F | 9/10 | 5304 days | 1% |
| Sally Rawson | 9/10 | 5330 days | 1% |
| Bernhard & Brigitte Gosch | 9/10 | 5388 days | 1% |
| Matthias | 10/10 | 5396 days | 1% |
| Christian Pflegi | 9/10 | 5644 days | 1% |
| Michael Simmang | 9/10 | 5644 days | 1% |
| Mr Stanley and Miss Christy | 10/10 | 5646 days | 1% |
| H Hensen | 8/10 | 5670 days | 1% |
| Icemaiden | 1/10 | 5715 days | 0% |
| Tanya | 9/10 | 6014 days | 1% |
| adolf | 6/10 | 6041 days | 0% |
| zoey1 | 3/10 | 6220 days | 0% |
| godineau | 8/10 | 6237 days | 1% |
| RichardA | 4/10 | 6362 days | 0% |
| CarolF | 10/10 | 6390 days | 1% |
| Clothilde | 5/10 | 6399 days | 0% |
Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.
No Adjustment
A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Parklands Marina Holiday Park Picton experience has plenty of reviews and does not meet the criteria for any adjustment.
-1.52% Adjustment
There may be an adjustment if this experience hasn't received any reviews within the last 103 days. However the Parklands Marina Holiday Park Picton experience does not meet the criteria for any adjustment.
In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.
The Parklands Marina Holiday Park Picton experience has been adjusted for 123 days. Adjustments are according to the following table.
| Days | Adjustment |
|---|---|
| … | … |
| 120 | -1.48% |
| 121 | -1.50% |
| 122 | -1.51% |
| 123 | -1.52% |
| 124 | -1.53% |
| 125 | -1.55% |
| 126 | -1.56% |
| … | … |
0.69% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled customers are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
93%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.