Hey, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Parklands Marina Holiday Park Picton.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
116 Valid Reviews
The Parklands Marina Holiday Park Picton experience has a total of 120 reviews. There are 116 valid reviews that are included when calculating the ranking score and 4 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 116 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 61 |
|
53% |
| 9/10 | 31 |
|
27% |
| 8/10 | 14 |
|
12% |
| 7/10 | 2 |
|
2% |
| 6/10 | 2 |
|
2% |
| 5/10 | 1 |
|
1% |
| 4/10 | 1 |
|
1% |
| 3/10 | 1 |
|
1% |
| 2/10 | 0 |
|
0% |
| 1/10 | 3 |
|
3% |
89.83% Average
The raw data average (mean) for all the Parklands Marina Holiday Park Picton valid reviews is 89.83% and is based on 116 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
28 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 116 valid reviews, the experience has 28 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 28 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 6 |
|
21% |
| 9/10 | 12 |
|
43% |
| 8/10 | 6 |
|
21% |
| 7/10 | 0 |
|
0% |
| 6/10 | 1 |
|
4% |
| 5/10 | 1 |
|
4% |
| 4/10 | 1 |
|
4% |
| 3/10 | 1 |
|
4% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
83.57% Average
The raw data average (mean) for all the Parklands Marina Holiday Park Picton face-to-face reviews is 83.57% and is based on 28 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
94.04%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Pierre Leroux | 10/10 | 121 days | 100% |
| ILEA Tant | 8/10 | 152 days | 98% |
| Peter Mooij | 10/10 | 180 days | 99% |
| Thomas McCarroll | 10/10 | 668 days | 75% |
| Christopher Parker | 10/10 | 882 days | 56% |
| Fabienne | 7/10 | 882 days | 52% |
| Matt Davey | 10/10 | 911 days | 53% |
| Martha | 10/10 | 973 days | 47% |
| Kelsie | 10/10 | 1095 days | 36% |
| Ryli West | 8/10 | 1217 days | 26% |
| Stephanie G | 10/10 | 1248 days | 24% |
| Richard Mason | 10/10 | 1248 days | 24% |
| Laz. | 9/10 | 1248 days | 24% |
| Alexander Van putten | 9/10 | 1276 days | 22% |
| Florian S. | 9/10 | 1338 days | 18% |
| Amy Shoemake | 8/10 | 1338 days | 18% |
| B&Wild | 10/10 | 1368 days | 17% |
| Kim Thomas | 10/10 | 1368 days | 17% |
| Yuri Fey | 10/10 | 1399 days | 15% |
| Denise | 10/10 | 1613 days | 7% |
| Mike&Fe | 10/10 | 1641 days | 7% |
| glen connor | 1/10 | 1672 days | 2% |
| Kev | 10/10 | 1672 days | 6% |
| Pete V | 10/10 | 1703 days | 6% |
| Criss | 10/10 | 1794 days | 5% |
| Ellie Richards | 10/10 | 1978 days | 4% |
| Laz. | 10/10 | 1978 days | 4% |
| Ying | 10/10 | 2098 days | 4% |
| Valentin Coutaz | 10/10 | 2159 days | 4% |
| Sstpo | 10/10 | 2159 days | 4% |
| Lena L. | 10/10 | 2282 days | 4% |
| Lyn McIvor | 10/10 | 2343 days | 4% |
| Katharina Müller | 10/10 | 2343 days | 4% |
| Lesley | 10/10 | 2343 days | 4% |
| Just a guy | 10/10 | 2343 days | 4% |
| Michaela | 10/10 | 2372 days | 4% |
| Stefan Hohmann | 9/10 | 2372 days | 4% |
| Sue Hempstead | 10/10 | 2372 days | 4% |
| Pierre-Yves | 9/10 | 2372 days | 4% |
| Lisa | 10/10 | 2464 days | 4% |
| Swiss MiRi | 10/10 | 2464 days | 4% |
| JOHN LAMB | 9/10 | 2464 days | 3% |
| Julie | 10/10 | 2495 days | 3% |
| Amanda | 10/10 | 2525 days | 3% |
| Axel & Sabine | 10/10 | 2709 days | 3% |
| Paul Smith | 8/10 | 2737 days | 3% |
| Konstantin | 10/10 | 2768 days | 3% |
| Shane | 10/10 | 2799 days | 3% |
| Karin BdV biker from the Netherlands | 10/10 | 2799 days | 3% |
| Allan | 10/10 | 2799 days | 3% |
| Lance | 10/10 | 2829 days | 3% |
| John L | 10/10 | 2829 days | 3% |
| Claudia | 10/10 | 2890 days | 3% |
| Ryan | 10/10 | 2952 days | 3% |
| Teb | 8/10 | 2952 days | 3% |
| Peter | 10/10 | 3013 days | 2% |
| Duane Novis | 10/10 | 3074 days | 2% |
| Jill McGrath | 8/10 | 3097 days | 2% |
| Mila Donker | 10/10 | 3100 days | 2% |
| Jonathan Stitchbury | 10/10 | 3101 days | 2% |
| Helen Rimmer | 8/10 | 3114 days | 2% |
| Emma Guthrie | 10/10 | 3131 days | 2% |
| Annina Jarvinen | 10/10 | 3152 days | 2% |
| Rogier Kavelaars | 10/10 | 3180 days | 2% |
| Claire Morgan | 10/10 | 3329 days | 2% |
| Anja Röhrich | 10/10 | 3394 days | 2% |
| Jerry Bart | 9/10 | 3412 days | 2% |
| Kathy Miller | 10/10 | 3418 days | 2% |
| Denise Hall | 10/10 | 3421 days | 2% |
| Crystal Elliott | 9/10 | 3426 days | 2% |
| Thomas Fuchs | 9/10 | 3439 days | 1% |
| P Poiraa | 9/10 | 3445 days | 2% |
| Lisa Erikssen | 9/10 | 3474 days | 2% |
| Patricia Pharr-Snyder | 10/10 | 3496 days | 1% |
| David Quintero | 10/10 | 3518 days | 1% |
| Margo Wiltens | 9/10 | 3596 days | 1% |
| Dennis Schwarz | 8/10 | 3756 days | 1% |
| Paul Smith | 8/10 | 3810 days | 1% |
| Heather Scoltock | 9/10 | 3818 days | 1% |
| Matt Jackson | 9/10 | 3826 days | 1% |
| Jess Kadamani | 9/10 | 3829 days | 1% |
| Gretchen Brownstein | 10/10 | 3864 days | 1% |
| David From Switzerland | 9/10 | 3890 days | 1% |
| Viki Ziemba | 9/10 | 3986 days | 1% |
| holidaymad from Solihull | 6/10 | 4229 days | 0% |
| Lisa Quayle | 9/10 | 4247 days | 0% |
| Richard | 7/10 | 4413 days | 1% |
| Jenny Finch | 10/10 | 4531 days | 1% |
| Aurelien Noailly | 8/10 | 4543 days | 1% |
| Sarah | 8/10 | 4543 days | 1% |
| Max Tetzlaff | 9/10 | 4561 days | 1% |
| Pranom & Erhard | 9/10 | 4563 days | 1% |
| Max Grabowski | 9/10 | 4563 days | 1% |
| Paul Balfour | 9/10 | 4604 days | 1% |
| ozelmer | 9/10 | 4716 days | 1% |
| Jonathan Meun | 9/10 | 4930 days | 1% |
| Nikki | 1/10 | 4959 days | 0% |
| Barbara | 10/10 | 4990 days | 1% |
| Dominique | 8/10 | 5278 days | 1% |
| Dave Rattray | 9/10 | 5279 days | 1% |
| Hendrik F | 9/10 | 5279 days | 1% |
| Sally Rawson | 9/10 | 5305 days | 1% |
| Bernhard & Brigitte Gosch | 9/10 | 5363 days | 1% |
| Matthias | 10/10 | 5371 days | 1% |
| Christian Pflegi | 9/10 | 5619 days | 1% |
| Michael Simmang | 9/10 | 5619 days | 1% |
| Mr Stanley and Miss Christy | 10/10 | 5621 days | 1% |
| H Hensen | 8/10 | 5645 days | 1% |
| Icemaiden | 1/10 | 5690 days | 0% |
| Tanya | 9/10 | 5989 days | 1% |
| adolf | 6/10 | 6016 days | 0% |
| zoey1 | 3/10 | 6195 days | 0% |
| godineau | 8/10 | 6212 days | 1% |
| RichardA | 4/10 | 6337 days | 0% |
| CarolF | 10/10 | 6365 days | 1% |
| Clothilde | 5/10 | 6374 days | 0% |
Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.
No Adjustment
A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Parklands Marina Holiday Park Picton experience has plenty of reviews and does not meet the criteria for any adjustment.
-1.03% Adjustment
There may be an adjustment if this experience hasn't received any reviews within the last 123 days. However the Parklands Marina Holiday Park Picton experience does not meet the criteria for any adjustment.
In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.
The Parklands Marina Holiday Park Picton experience has been adjusted for 98 days. Adjustments are according to the following table.
| Days | Adjustment |
|---|---|
| … | … |
| 95 | -0.99% |
| 96 | -1.01% |
| 97 | -1.02% |
| 98 | -1.03% |
| 99 | -1.04% |
| 100 | -1.05% |
| 101 | -1.06% |
| … | … |
0.64% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled customers are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
94%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.