G'day, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Picton Tasman Holiday Parks.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
140 Valid Reviews
The Picton Tasman Holiday Parks experience has a total of 141 reviews. There are 140 valid reviews that are included when calculating the ranking score and 1 invalid review that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 140 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 33 |
|
24% |
| 9/10 | 41 |
|
29% |
| 8/10 | 45 |
|
32% |
| 7/10 | 14 |
|
10% |
| 6/10 | 3 |
|
2% |
| 5/10 | 1 |
|
1% |
| 4/10 | 1 |
|
1% |
| 3/10 | 0 |
|
0% |
| 2/10 | 1 |
|
1% |
| 1/10 | 1 |
|
1% |
84.79% Average
The raw data average (mean) for all the Picton Tasman Holiday Parks valid reviews is 84.79% and is based on 140 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
101 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 140 valid reviews, the experience has 101 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 101 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 23 |
|
23% |
| 9/10 | 30 |
|
30% |
| 8/10 | 33 |
|
33% |
| 7/10 | 12 |
|
12% |
| 6/10 | 0 |
|
0% |
| 5/10 | 1 |
|
1% |
| 4/10 | 1 |
|
1% |
| 3/10 | 0 |
|
0% |
| 2/10 | 1 |
|
1% |
| 1/10 | 0 |
|
0% |
85.05% Average
The raw data average (mean) for all the Picton Tasman Holiday Parks face-to-face reviews is 85.05% and is based on 101 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
88.97%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Andrew Lester | 8/10 | 38 days | 100% |
| Rich | 9/10 | 283 days | 96% |
| Jason C | 10/10 | 344 days | 95% |
| Donna | 10/10 | 344 days | 95% |
| Aoife | 8/10 | 526 days | 84% |
| Laura | 9/10 | 1106 days | 35% |
| Ferg | 10/10 | 1106 days | 35% |
| Inge | 8/10 | 1165 days | 30% |
| Cindi Wight | 9/10 | 1226 days | 26% |
| Sarah | 8/10 | 1257 days | 23% |
| Alexis | 10/10 | 2109 days | 5% |
| Cody | 10/10 | 2201 days | 4% |
| Mike Smith | 7/10 | 2261 days | 4% |
| Beth Carlton | 1/10 | 2322 days | 2% |
| Christian | 10/10 | 2595 days | 4% |
| Emma | 9/10 | 2626 days | 3% |
| Demi Thompson | 6/10 | 2687 days | 3% |
| Brett See | 9/10 | 2718 days | 3% |
| Mike Fricker | 9/10 | 2718 days | 3% |
| Urs Bruderer | 10/10 | 3406 days | 2% |
| Leslie Lindeman | 10/10 | 3618 days | 1% |
| Ray Tombs | 9/10 | 3621 days | 1% |
| Phillippa McLernon | 8/10 | 3679 days | 1% |
| Tine Fook | 6/10 | 3715 days | 1% |
| Jan Towers | 8/10 | 4360 days | 0% |
| Brita Topp | 8/10 | 4362 days | 0% |
| Mike Fricker | 8/10 | 4362 days | 0% |
| Mark Towers | 8/10 | 4393 days | 1% |
| Rikke Petersen | 9/10 | 4411 days | 1% |
| Ted Cole | 8/10 | 4421 days | 1% |
| Nigel | 8/10 | 4428 days | 1% |
| catherine welsh | 8/10 | 4452 days | 1% |
| Nigel & Annie Dale | 8/10 | 4513 days | 1% |
| ozelmer | 6/10 | 4574 days | 1% |
| AusCampa | 9/10 | 4697 days | 1% |
| Mark Wiggington | 7/10 | 4721 days | 1% |
| Ken Milligan | 8/10 | 4745 days | 1% |
| Gale Willcocks | 10/10 | 4751 days | 1% |
| Ken Richardson | 8/10 | 4751 days | 1% |
| Heather Macdonald | 9/10 | 4786 days | 1% |
| Nadine | 9/10 | 4830 days | 1% |
| Robert Staeller | 8/10 | 4833 days | 1% |
| David and Sally Wallis | 9/10 | 4839 days | 1% |
| Jackie and Brian | 8/10 | 4840 days | 1% |
| Peter | 10/10 | 4841 days | 1% |
| Julia Ramseier | 10/10 | 4860 days | 1% |
| Lisa Blake | 8/10 | 4864 days | 1% |
| Ton Franke | 8/10 | 4864 days | 1% |
| Megan Child | 9/10 | 4865 days | 1% |
| Jonathan Tuthill | 10/10 | 5108 days | 1% |
| Carly Braddock | 10/10 | 5112 days | 1% |
| Def Fem | 8/10 | 5118 days | 1% |
| launch | 7/10 | 5123 days | 1% |
| Michael Jefferies | 9/10 | 5126 days | 1% |
| Mark Bogton | 9/10 | 5132 days | 1% |
| Dominik Langenegger | 10/10 | 5134 days | 1% |
| Moehl | 9/10 | 5135 days | 1% |
| D Collier | 10/10 | 5136 days | 1% |
| Uwe Henze | 8/10 | 5137 days | 1% |
| Ute Rogawski | 7/10 | 5144 days | 1% |
| Nikita Sue | 7/10 | 5145 days | 1% |
| Heewin Otten | 10/10 | 5145 days | 1% |
| D R Valentine | 10/10 | 5146 days | 1% |
| Andreas Kristiansen | 9/10 | 5146 days | 1% |
| Petra | 10/10 | 5147 days | 1% |
| John Reynolds | 10/10 | 5147 days | 1% |
| Katie K | 10/10 | 5161 days | 1% |
| ZephyrTL | 8/10 | 5183 days | 1% |
| Peter, Noelle & Susanne | 10/10 | 5217 days | 1% |
| John & Myra Sloan | 9/10 | 5223 days | 1% |
| Jan & Marian | 10/10 | 5226 days | 1% |
| Andy Lever | 9/10 | 5229 days | 1% |
| Peter Spooner | 8/10 | 5231 days | 1% |
| damaca | 9/10 | 5305 days | 1% |
| Tacksharp | 9/10 | 5367 days | 1% |
| Edward Marhi | 9/10 | 5455 days | 1% |
| Weez18 | 10/10 | 5458 days | 1% |
| de Smedt | 9/10 | 5461 days | 1% |
| Eric Grant | 8/10 | 5463 days | 1% |
| Koen Vanlede | 8/10 | 5475 days | 1% |
| Sue Top | 10/10 | 5476 days | 1% |
| Marty Fey | 5/10 | 5480 days | 1% |
| Gord Carnochan | 9/10 | 5490 days | 1% |
| Pam & Rob Tellwright | 8/10 | 5493 days | 1% |
| Derek Puplett | 9/10 | 5493 days | 1% |
| Callum Sibbald | 8/10 | 5493 days | 1% |
| Gerlach | 8/10 | 5494 days | 1% |
| Agnes McMillan | 10/10 | 5501 days | 1% |
| Jill Dean | 8/10 | 5504 days | 1% |
| Philipp Rau | 8/10 | 5508 days | 1% |
| Eva Stauderova | 10/10 | 5508 days | 1% |
| Annette Mogg | 10/10 | 5513 days | 1% |
| Andrew Hammond | 8/10 | 5640 days | 1% |
| Betty le Brech | 8/10 | 5836 days | 1% |
| Ed & Pat Mitchell | 9/10 | 5862 days | 1% |
| Sue Bennett | 7/10 | 5864 days | 1% |
| Dieter Groscurth | 8/10 | 5864 days | 1% |
| Liz Pursey | 9/10 | 5874 days | 1% |
| pvo plas | 8/10 | 5876 days | 1% |
| Hoogh | 9/10 | 5879 days | 1% |
| Carina Raeder | 8/10 | 5880 days | 1% |
| John Rylance | 10/10 | 5881 days | 1% |
| Lamb | 9/10 | 5881 days | 1% |
| Tonny | 9/10 | 5881 days | 1% |
| Tim | 7/10 | 5882 days | 1% |
| Allan Bond | 7/10 | 5888 days | 1% |
| uleugel | 9/10 | 5891 days | 1% |
| Jeannot Robert | 10/10 | 5892 days | 1% |
| Norbert Hainz | 8/10 | 5895 days | 1% |
| Heino keyssler | 10/10 | 5902 days | 1% |
| T S | 10/10 | 5913 days | 1% |
| eliertv | 9/10 | 5928 days | 1% |
| adamek | 7/10 | 5928 days | 1% |
| frederike | 8/10 | 5929 days | 1% |
| Karin Linder | 9/10 | 5948 days | 1% |
| Bue Verrept | 8/10 | 5951 days | 1% |
| Pia | 2/10 | 5955 days | 0% |
| Gebert | 8/10 | 5955 days | 1% |
| Daniel Alonso | 8/10 | 5956 days | 1% |
| Ana Garcia | 9/10 | 5957 days | 1% |
| Kelly | 10/10 | 6099 days | 1% |
| Johnnie | 8/10 | 6169 days | 1% |
| AndySwitzerland | 8/10 | 6172 days | 1% |
| suet | 7/10 | 6188 days | 1% |
| scottl | 7/10 | 6188 days | 1% |
| neeltjec | 9/10 | 6188 days | 1% |
| Martien van Brakel | 9/10 | 6188 days | 1% |
| BevanLisa | 8/10 | 6205 days | 1% |
| JeremyE | 8/10 | 6206 days | 1% |
| TessaW | 4/10 | 6206 days | 1% |
| LucyT | 10/10 | 6206 days | 1% |
| Florens | 8/10 | 6208 days | 1% |
| Joel | 7/10 | 6208 days | 1% |
| Tiemen | 7/10 | 6208 days | 1% |
| NikkiB1 | 9/10 | 6223 days | 1% |
| BrunoS | 9/10 | 6223 days | 1% |
| JoseB | 9/10 | 6230 days | 1% |
| Debbie | 9/10 | 6230 days | 1% |
| InkenGermany | 9/10 | 6230 days | 1% |
| John | 7/10 | 6237 days | 1% |
Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.
No Adjustment
A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Picton Tasman Holiday Parks experience has plenty of reviews and does not meet the criteria for any adjustment.
-0.44% Adjustment
There may be an adjustment if this experience hasn't received any reviews within the last 57 days. However the Picton Tasman Holiday Parks experience does not meet the criteria for any adjustment.
In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.
The Picton Tasman Holiday Parks experience has been adjusted for 22 days. Adjustments are according to the following table.
| Days | Adjustment |
|---|---|
| … | … |
| 19 | -0.38% |
| 20 | -0.40% |
| 21 | -0.42% |
| 22 | -0.44% |
| 23 | -0.46% |
| 24 | -0.48% |
| 25 | -0.50% |
| … | … |
1.21% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled customers are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
90%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.