Hey, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Eketahuna Motor Camp.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Eketahuna Motor Camp
Valid Reviews
84 Valid Reviews
The Eketahuna Motor Camp experience has a total of 87 reviews. There are 84 valid reviews that are included when calculating the ranking score and 3 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 84 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 59 |
|
70% |
| 9/10 | 18 |
|
21% |
| 8/10 | 3 |
|
4% |
| 7/10 | 3 |
|
4% |
| 6/10 | 0 |
|
0% |
| 5/10 | 1 |
|
1% |
| 4/10 | 0 |
|
0% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
95.48% Average
The raw data average (mean) for all the Eketahuna Motor Camp valid reviews is 95.48% and is based on 84 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
4 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 84 valid reviews, the experience has 4 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 4 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 2 |
|
50% |
| 9/10 | 0 |
|
0% |
| 8/10 | 2 |
|
50% |
| 7/10 | 0 |
|
0% |
| 6/10 | 0 |
|
0% |
| 5/10 | 0 |
|
0% |
| 4/10 | 0 |
|
0% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
90.00% Average
The raw data average (mean) for all the Eketahuna Motor Camp face-to-face reviews is 90.00% and is based on 4 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
94.69%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| J Hetherington | 10/10 | 31 days | 100% |
| Evelien | 10/10 | 424 days | 90% |
| Kiran | 10/10 | 455 days | 88% |
| Swilson | 7/10 | 455 days | 82% |
| Dee | 9/10 | 821 days | 61% |
| Tom | 9/10 | 882 days | 55% |
| Lini | 10/10 | 913 days | 52% |
| Manoj Daram | 10/10 | 943 days | 49% |
| ElizabethE | 9/10 | 1186 days | 28% |
| Andy G | 10/10 | 1186 days | 28% |
| Felix | 10/10 | 1217 days | 26% |
| Kate | 10/10 | 1217 days | 26% |
| Andy | 9/10 | 1217 days | 25% |
| Aaron Bell | 10/10 | 1217 days | 26% |
| Katie | 9/10 | 1247 days | 23% |
| Gaelene | 10/10 | 1643 days | 6% |
| SageSimone | 9/10 | 1857 days | 4% |
| Marine | 10/10 | 1916 days | 4% |
| Katrina | 10/10 | 1916 days | 4% |
| Steel steeds | 10/10 | 1947 days | 4% |
| Sudara Fernando | 10/10 | 2008 days | 4% |
| Rebecca | 9/10 | 2038 days | 4% |
| Sue Gollan | 10/10 | 2222 days | 4% |
| Lyn McIvor | 10/10 | 2222 days | 4% |
| Nils | 10/10 | 2222 days | 4% |
| Thpes | 9/10 | 2282 days | 4% |
| Moritz | 10/10 | 2282 days | 4% |
| Nat | 10/10 | 2282 days | 4% |
| Kev&Tanya | 10/10 | 2313 days | 4% |
| David | 10/10 | 2343 days | 4% |
| Haeun Nam | 10/10 | 2343 days | 4% |
| Swiss MiRi | 9/10 | 2343 days | 3% |
| Kristyl | 10/10 | 2527 days | 3% |
| John Morrison | 10/10 | 2588 days | 3% |
| Daniel Soares | 10/10 | 2588 days | 3% |
| The butlers | 10/10 | 2616 days | 3% |
| Jana | 9/10 | 2708 days | 3% |
| Jim Barrell | 10/10 | 2769 days | 3% |
| Mark | 10/10 | 2769 days | 3% |
| Alina Vogelsang | 10/10 | 2769 days | 3% |
| Ruth Taaffee | 10/10 | 2818 days | 3% |
| Peter, Slovakia | 10/10 | 2953 days | 2% |
| Katharina Pisarew | 10/10 | 2976 days | 2% |
| Marine Fauquenot | 10/10 | 2997 days | 2% |
| Alisa Makkaveeva | 10/10 | 3023 days | 2% |
| Lada Krsnakova | 10/10 | 3029 days | 2% |
| Lukas and Katka | 10/10 | 3064 days | 2% |
| Joe Trigg | 9/10 | 3075 days | 2% |
| Jane Aitken | 5/10 | 3110 days | 1% |
| Haley Everitt | 10/10 | 3240 days | 2% |
| Brian Marshall | 10/10 | 3261 days | 2% |
| Audrey Conrad | 8/10 | 3286 days | 2% |
| Nicole Donlan | 10/10 | 3294 days | 2% |
| Philipp Jahn | 10/10 | 3438 days | 1% |
| Laurie | 9/10 | 3474 days | 1% |
| John Patterson | 10/10 | 3482 days | 1% |
| Nina van Alphen | 9/10 | 3697 days | 1% |
| Bridget Brebner | 9/10 | 3714 days | 1% |
| Penny Mercer | 9/10 | 3737 days | 1% |
| Phil | 10/10 | 3743 days | 1% |
| Allan MacGibbon | 10/10 | 3746 days | 1% |
| Birgitta Schuelke | 10/10 | 3752 days | 1% |
| Miaomace | 10/10 | 3788 days | 1% |
| Sarah Gurney | 9/10 | 3805 days | 1% |
| Martina Gencurova | 10/10 | 3823 days | 1% |
| Christine Slowiak | 10/10 | 3926 days | 0% |
| Chris Read | 10/10 | 3969 days | 0% |
| Sophie Branchut | 10/10 | 4010 days | 0% |
| Lorina Spring | 10/10 | 4014 days | 0% |
| Wendy Lynch | 10/10 | 4108 days | 0% |
| Damien | 10/10 | 4139 days | 0% |
| Ann Barrett | 7/10 | 4442 days | 0% |
| arnaud paquet | 10/10 | 4504 days | 1% |
| FlyingKiwiGirl | 10/10 | 4534 days | 1% |
| Johannes J | 10/10 | 4595 days | 1% |
| Mike and Caroline | 10/10 | 4748 days | 1% |
| K & F | 9/10 | 4779 days | 1% |
| Christoph Mueller | 10/10 | 4801 days | 0% |
| Petra & Rolf | 10/10 | 5156 days | 0% |
| _mel_ | 10/10 | 5204 days | 1% |
| Peter W. | 9/10 | 5265 days | 1% |
| Eric Grant | 8/10 | 5484 days | 0% |
| Pieter | 8/10 | 5515 days | 0% |
| anaru bazz | 7/10 | 6240 days | 0% |
Adjustments
Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.
Sample Size Adjustment
No Adjustment
A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Eketahuna Motor Camp experience has plenty of reviews and does not meet the criteria for any adjustment.
Recent Reviews Adjustment
-0.56% Adjustment
There may be an adjustment if this experience hasn't received any reviews within the last 60 days. However the Eketahuna Motor Camp experience does not meet the criteria for any adjustment.
In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.
The Eketahuna Motor Camp experience has been adjusted for 30 days. Adjustments are according to the following table.
| Days | Adjustment |
|---|---|
| … | … |
| 27 | -0.50% |
| 28 | -0.52% |
| 29 | -0.54% |
| 30 | -0.56% |
| 31 | -0.58% |
| 32 | -0.60% |
| 33 | -0.62% |
| … | … |
Balancing Adjustment
0.52% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled customers are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Final Ranking Score
95%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.