Kia ora, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Eketahuna Motor Camp.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Eketahuna Motor Camp
Valid Reviews
84 Valid Reviews
The Eketahuna Motor Camp experience has a total of 87 reviews. There are 84 valid reviews that are included when calculating the ranking score and 3 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 84 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 59 |
|
70% |
| 9/10 | 18 |
|
21% |
| 8/10 | 3 |
|
4% |
| 7/10 | 3 |
|
4% |
| 6/10 | 0 |
|
0% |
| 5/10 | 1 |
|
1% |
| 4/10 | 0 |
|
0% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
95.48% Average
The raw data average (mean) for all the Eketahuna Motor Camp valid reviews is 95.48% and is based on 84 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
4 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 84 valid reviews, the experience has 4 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 4 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 2 |
|
50% |
| 9/10 | 0 |
|
0% |
| 8/10 | 2 |
|
50% |
| 7/10 | 0 |
|
0% |
| 6/10 | 0 |
|
0% |
| 5/10 | 0 |
|
0% |
| 4/10 | 0 |
|
0% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
90.00% Average
The raw data average (mean) for all the Eketahuna Motor Camp face-to-face reviews is 90.00% and is based on 4 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
94.66%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| J Hetherington | 10/10 | 152 days | 100% |
| Evelien | 10/10 | 545 days | 84% |
| Kiran | 10/10 | 576 days | 82% |
| Swilson | 7/10 | 576 days | 76% |
| Dee | 9/10 | 942 days | 50% |
| Tom | 9/10 | 1003 days | 44% |
| Lini | 10/10 | 1034 days | 41% |
| Manoj Daram | 10/10 | 1064 days | 38% |
| ElizabethE | 9/10 | 1307 days | 20% |
| Andy G | 10/10 | 1307 days | 20% |
| Felix | 10/10 | 1338 days | 19% |
| Kate | 10/10 | 1338 days | 19% |
| Andy | 9/10 | 1338 days | 18% |
| Aaron Bell | 10/10 | 1338 days | 19% |
| Katie | 9/10 | 1368 days | 17% |
| Gaelene | 10/10 | 1764 days | 5% |
| SageSimone | 9/10 | 1978 days | 4% |
| Marine | 10/10 | 2037 days | 4% |
| Katrina | 10/10 | 2037 days | 4% |
| Steel steeds | 10/10 | 2068 days | 4% |
| Sudara Fernando | 10/10 | 2129 days | 4% |
| Rebecca | 9/10 | 2159 days | 4% |
| Sue Gollan | 10/10 | 2343 days | 4% |
| Lyn McIvor | 10/10 | 2343 days | 4% |
| Nils | 10/10 | 2343 days | 4% |
| Thpes | 9/10 | 2403 days | 4% |
| Moritz | 10/10 | 2403 days | 4% |
| Nat | 10/10 | 2403 days | 4% |
| Kev&Tanya | 10/10 | 2434 days | 4% |
| David | 10/10 | 2464 days | 4% |
| Haeun Nam | 10/10 | 2464 days | 4% |
| Swiss MiRi | 9/10 | 2464 days | 4% |
| Kristyl | 10/10 | 2648 days | 3% |
| John Morrison | 10/10 | 2709 days | 3% |
| Daniel Soares | 10/10 | 2709 days | 3% |
| The butlers | 10/10 | 2737 days | 3% |
| Jana | 9/10 | 2829 days | 3% |
| Jim Barrell | 10/10 | 2890 days | 3% |
| Mark | 10/10 | 2890 days | 3% |
| Alina Vogelsang | 10/10 | 2890 days | 3% |
| Ruth Taaffee | 10/10 | 2939 days | 3% |
| Peter, Slovakia | 10/10 | 3074 days | 2% |
| Katharina Pisarew | 10/10 | 3097 days | 2% |
| Marine Fauquenot | 10/10 | 3118 days | 2% |
| Alisa Makkaveeva | 10/10 | 3144 days | 2% |
| Lada Krsnakova | 10/10 | 3150 days | 2% |
| Lukas and Katka | 10/10 | 3185 days | 2% |
| Joe Trigg | 9/10 | 3196 days | 2% |
| Jane Aitken | 5/10 | 3231 days | 2% |
| Haley Everitt | 10/10 | 3361 days | 2% |
| Brian Marshall | 10/10 | 3382 days | 2% |
| Audrey Conrad | 8/10 | 3407 days | 2% |
| Nicole Donlan | 10/10 | 3415 days | 2% |
| Philipp Jahn | 10/10 | 3558 days | 1% |
| Laurie | 9/10 | 3595 days | 1% |
| John Patterson | 10/10 | 3603 days | 1% |
| Nina van Alphen | 9/10 | 3818 days | 1% |
| Bridget Brebner | 9/10 | 3835 days | 1% |
| Penny Mercer | 9/10 | 3858 days | 1% |
| Phil | 10/10 | 3864 days | 1% |
| Allan MacGibbon | 10/10 | 3867 days | 1% |
| Birgitta Schuelke | 10/10 | 3873 days | 1% |
| Miaomace | 10/10 | 3909 days | 1% |
| Sarah Gurney | 9/10 | 3926 days | 1% |
| Martina Gencurova | 10/10 | 3944 days | 1% |
| Christine Slowiak | 10/10 | 4047 days | 0% |
| Chris Read | 10/10 | 4090 days | 0% |
| Sophie Branchut | 10/10 | 4131 days | 0% |
| Lorina Spring | 10/10 | 4135 days | 0% |
| Wendy Lynch | 10/10 | 4228 days | 0% |
| Damien | 10/10 | 4259 days | 0% |
| Ann Barrett | 7/10 | 4563 days | 1% |
| arnaud paquet | 10/10 | 4625 days | 1% |
| FlyingKiwiGirl | 10/10 | 4655 days | 1% |
| Johannes J | 10/10 | 4716 days | 1% |
| Mike and Caroline | 10/10 | 4869 days | 1% |
| K & F | 9/10 | 4900 days | 1% |
| Christoph Mueller | 10/10 | 4922 days | 0% |
| Petra & Rolf | 10/10 | 5277 days | 0% |
| _mel_ | 10/10 | 5325 days | 1% |
| Peter W. | 9/10 | 5386 days | 1% |
| Eric Grant | 8/10 | 5605 days | 0% |
| Pieter | 8/10 | 5636 days | 0% |
| anaru bazz | 7/10 | 6361 days | 1% |
Adjustments
Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.
Sample Size Adjustment
No Adjustment
A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Eketahuna Motor Camp experience has plenty of reviews and does not meet the criteria for any adjustment.
Recent Reviews Adjustment
-1.58% Adjustment
There may be an adjustment if this experience hasn't received any reviews within the last 123 days. However the Eketahuna Motor Camp experience does not meet the criteria for any adjustment.
In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.
The Eketahuna Motor Camp experience has been adjusted for 151 days. Adjustments are according to the following table.
| Days | Adjustment |
|---|---|
| … | … |
| 148 | -1.55% |
| 149 | -1.56% |
| 150 | -1.57% |
| 151 | -1.58% |
| 152 | -1.59% |
| 153 | -1.60% |
| 154 | -1.61% |
| … | … |
Balancing Adjustment
0.63% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled customers are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Final Ranking Score
94%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.