Ranking Score Explained

G'day, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.

The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!

We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?

Below you'll find details around some of the important factors that went into calculating the ranking score for Eketahuna Motor Camp.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.

Cymen Crick's avatar

Cymen Crick

Rankers Owner

Eketahuna Motor Camp

Valid Reviews

83 Valid Reviews

The Eketahuna Motor Camp experience has a total of 86 reviews. There are 83 valid reviews that are included when calculating the ranking score and 3 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.

Below is the distribution of ratings for the 83 valid reviews:

Rating Count Percentage
10/10 58
70%
9/10 18
22%
8/10 3
4%
7/10 3
4%
6/10 0
0%
5/10 1
1%
4/10 0
0%
3/10 0
0%
2/10 0
0%
1/10 0
0%

95.42% Average

The raw data average (mean) for all the Eketahuna Motor Camp valid reviews is 95.42% and is based on 83 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.

Face-to-Face Reviews

4 Face-to-Face Reviews

The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.

More about face-to-face reviews

Within the 83 valid reviews, the experience has 4 face-to-face reviews collected during interviews by our team.

Below is the distribution of ratings for the 4 face-to-face reviews:

Rating Count Percentage
10/10 2
50%
9/10 0
0%
8/10 2
50%
7/10 0
0%
6/10 0
0%
5/10 0
0%
4/10 0
0%
3/10 0
0%
2/10 0
0%
1/10 0
0%

90.00% Average

The raw data average (mean) for all the Eketahuna Motor Camp face-to-face reviews is 90.00% and is based on 4 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.

Weighted Average

94.18%

Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.

Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.

Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.

Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.

Reviewer Rating Age Relative Weight
Evelien 10/10 344 days 100%
Kiran 10/10 375 days 99%
Swilson 7/10 375 days 92%
Dee 9/10 741 days 73%
Tom 9/10 802 days 67%
Lini 10/10 833 days 65%
Manoj Daram 10/10 863 days 62%
ElizabethE 9/10 1106 days 37%
Andy G 10/10 1106 days 37%
Felix 10/10 1137 days 34%
Kate 10/10 1137 days 34%
Andy 9/10 1137 days 34%
Aaron Bell 10/10 1137 days 34%
Katie 9/10 1167 days 32%
Gaelene 10/10 1563 days 10%
SageSimone 9/10 1777 days 5%
Marine 10/10 1836 days 5%
Katrina 10/10 1836 days 5%
Steel steeds 10/10 1867 days 5%
Sudara Fernando 10/10 1928 days 5%
Rebecca 9/10 1958 days 5%
Sue Gollan 10/10 2142 days 5%
Lyn McIvor 10/10 2142 days 5%
Nils 10/10 2142 days 5%
Thpes 9/10 2202 days 4%
Moritz 10/10 2202 days 5%
Nat 10/10 2202 days 5%
Kev&Tanya 10/10 2233 days 4%
David 10/10 2263 days 4%
Haeun Nam 10/10 2263 days 4%
Swiss MiRi 9/10 2263 days 4%
Kristyl 10/10 2447 days 4%
John Morrison 10/10 2508 days 4%
Daniel Soares 10/10 2508 days 4%
The butlers 10/10 2536 days 4%
Jana 9/10 2628 days 4%
Jim Barrell 10/10 2689 days 4%
Mark 10/10 2689 days 4%
Alina Vogelsang 10/10 2689 days 4%
Ruth Taaffee 10/10 2738 days 3%
Peter, Slovakia 10/10 2873 days 3%
Katharina Pisarew 10/10 2896 days 3%
Marine Fauquenot 10/10 2917 days 3%
Alisa Makkaveeva 10/10 2943 days 3%
Lada Krsnakova 10/10 2949 days 3%
Lukas and Katka 10/10 2984 days 3%
Joe Trigg 9/10 2995 days 3%
Jane Aitken 5/10 3030 days 2%
Haley Everitt 10/10 3160 days 3%
Brian Marshall 10/10 3181 days 2%
Audrey Conrad 8/10 3206 days 2%
Nicole Donlan 10/10 3214 days 2%
Philipp Jahn 10/10 3357 days 2%
Laurie 9/10 3394 days 2%
John Patterson 10/10 3402 days 2%
Nina van Alphen 9/10 3617 days 2%
Bridget Brebner 9/10 3634 days 2%
Penny Mercer 9/10 3657 days 1%
Phil 10/10 3663 days 1%
Allan MacGibbon 10/10 3666 days 1%
Birgitta Schuelke 10/10 3672 days 1%
Miaomace 10/10 3708 days 1%
Sarah Gurney 9/10 3725 days 1%
Martina Gencurova 10/10 3743 days 1%
Christine Slowiak 10/10 3846 days 1%
Chris Read 10/10 3889 days 1%
Sophie Branchut 10/10 3930 days 1%
Lorina Spring 10/10 3934 days 1%
Wendy Lynch 10/10 4027 days 1%
Damien 10/10 4058 days 1%
Ann Barrett 7/10 4362 days 0%
arnaud paquet 10/10 4424 days 1%
FlyingKiwiGirl 10/10 4454 days 1%
Johannes J 10/10 4515 days 1%
Mike and Caroline 10/10 4668 days 1%
K & F 9/10 4699 days 1%
Christoph Mueller 10/10 4721 days 1%
Petra & Rolf 10/10 5076 days 1%
_mel_ 10/10 5124 days 1%
Peter W. 9/10 5185 days 1%
Eric Grant 8/10 5404 days 1%
Pieter 8/10 5435 days 1%
anaru bazz 7/10 6160 days 1%

Adjustments

Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.

Sample Size Adjustment

No Adjustment

A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Eketahuna Motor Camp experience has plenty of reviews and does not meet the criteria for any adjustment.

Recent Reviews Adjustment

-4.06% Adjustment

There may be an adjustment if this experience hasn't received any reviews within the last 44 days. However the Eketahuna Motor Camp experience does not meet the criteria for any adjustment.

In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.

The Eketahuna Motor Camp experience has been adjusted for 200 days. Adjustments are according to the following table.

Days Adjustment
197 -4.00%
198 -4.02%
199 -4.04%
200 -4.06%
201 -4.08%
202 -4.10%
203 -4.12%

Balancing Adjustment

0.98% Adjustment

Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.

You won't be surprised to learn that disgruntled customers are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.

We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.

Final Ranking Score

91%

The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.