Ranking Score Explained

Hi there, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.

The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!

We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?

Below you'll find details around some of the important factors that went into calculating the ranking score for Hastings TOP 10 Holiday Park.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.

Nick Morrison's avatar

Nick Morrison

Rankers owner

Hastings TOP 10 Holiday Park

Valid Reviews

42 Valid Reviews

The Hastings TOP 10 Holiday Park experience has a total of 44 reviews. There are 42 valid reviews that are included when calculating the ranking score and 2 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.

Below is the distribution of ratings for the 42 valid reviews:

Rating Count Percentage
10/10 10
24%
9/10 4
10%
8/10 4
10%
7/10 7
17%
6/10 3
7%
5/10 3
7%
4/10 1
2%
3/10 2
5%
2/10 1
2%
1/10 7
17%

64.05% Average

The raw data average (mean) for all the Hastings TOP 10 Holiday Park valid reviews is 64.05% and is based on 42 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.

Face-to-Face Reviews

16 Face-to-Face Reviews

The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.

More about face-to-face reviews

Within the 42 valid reviews, the experience has 16 face-to-face reviews collected during interviews by our team.

Below is the distribution of ratings for the 16 face-to-face reviews:

Rating Count Percentage
10/10 1
6%
9/10 2
13%
8/10 2
13%
7/10 4
25%
6/10 2
13%
5/10 2
13%
4/10 1
6%
3/10 1
6%
2/10 0
0%
1/10 1
6%

63.75% Average

The raw data average (mean) for all the Hastings TOP 10 Holiday Park face-to-face reviews is 63.75% and is based on 16 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.

Weighted Average

44.10%

Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.

Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.

Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.

Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.

Reviewer Rating Age Relative Weight
Marg 2/10 242 days 91%
M M 1/10 301 days 83%
Bonbons 7/10 332 days 100%
Emma 9/10 636 days 51%
Ejansu#5 1/10 667 days 33%
bobcdi 1/10 942 days 8%
Ang 8/10 1032 days 7%
Martha Godon 5/10 1277 days 5%
brian biggs 1/10 1366 days 4%
Lil 1/10 1396 days 4%
Jeffrey Ross 7/10 1876 days 4%
Annabel Pirrie 6/10 2492 days 2%
Lindsay Dockers 10/10 2553 days 3%
Jerry Trentham 9/10 2615 days 3%
Julie Bishop 10/10 2646 days 3%
Craig Chambers 10/10 2768 days 2%
Family Trip 8/10 2799 days 2%
Immo Kern 1/10 2825 days 1%
Carol McDonald 10/10 2827 days 2%
Ted Cole 7/10 2827 days 2%
Jav Cars 10/10 2858 days 2%
John Daniels 10/10 3042 days 2%
Peter 10/10 3247 days 1%
Adam Hassan 6/10 3259 days 1%
Verest 9/10 3270 days 1%
Rikkimay 10/10 3498 days 0%
Shain Herbert 5/10 3524 days 0%
Wilsonfam 10/10 3529 days 0%
Andrea Bircher 6/10 3543 days 0%
Kimberley Mills 3/10 3545 days 0%
Anika 4/10 3557 days 0%
JAYGEE 3/10 3558 days 0%
Tony & Rachel 8/10 3634 days 0%
Patricia French 9/10 3854 days 1%
Richard Bennink 5/10 3885 days 1%
Peter & Margo Boullin 7/10 3903 days 1%
Jane & Regis 7/10 3911 days 1%
T Chapman 7/10 3918 days 1%
pluis 1/10 4046 days 1%
Phil Bruce 7/10 4266 days 1%
Rien Tichelaar 8/10 4273 days 1%
wanganuilover 10/10 4472 days 1%

Adjustments

Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.

Sample Size Adjustment

No Adjustment

A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Hastings TOP 10 Holiday Park experience has plenty of reviews and does not meet the criteria for any adjustment.

Recent Reviews Adjustment

-3.81% Adjustment

There may be an adjustment if this experience hasn't received any reviews within the last 52 days. However the Hastings TOP 10 Holiday Park experience does not meet the criteria for any adjustment.

In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.

The Hastings TOP 10 Holiday Park experience has been adjusted for 200 days. Adjustments are according to the following table.

Days Adjustment
197 -3.75%
198 -3.77%
199 -3.79%
200 -3.81%
201 -3.83%
202 -3.85%
203 -3.87%

Final Ranking Score

40%

The final ranking score once adjustments and rounding has been applied. This value is cached and recalculated each day. Therefore it may not be precisely accurate based on the other values presented.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz.