Ranking Score Explained

Hi there, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.

The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!

We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?

Below you'll find details around some of the important factors that went into calculating the ranking score for Kennedy Park Resort Napier.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.

Nick Morrison's avatar

Nick Morrison

Rankers owner

Kennedy Park Resort Napier

Valid Reviews

73 Valid Reviews

The Kennedy Park Resort Napier experience has a total of 78 reviews. There are 73 valid reviews that are included when calculating the ranking score and 5 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.

Below is the distribution of ratings for the 73 valid reviews:

Rating Count Percentage
10/10 14
19%
9/10 24
33%
8/10 16
22%
7/10 6
8%
6/10 6
8%
5/10 1
1%
4/10 2
3%
3/10 0
0%
2/10 2
3%
1/10 2
3%

79.59% Average

The raw data average (mean) for all the Kennedy Park Resort Napier valid reviews is 79.59% and is based on 73 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.

Face-to-Face Reviews

46 Face-to-Face Reviews

The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.

More about face-to-face reviews

Within the 73 valid reviews, the experience has 46 face-to-face reviews collected during interviews by our team.

Below is the distribution of ratings for the 46 face-to-face reviews:

Rating Count Percentage
10/10 7
15%
9/10 16
35%
8/10 14
30%
7/10 4
9%
6/10 2
4%
5/10 1
2%
4/10 2
4%
3/10 0
0%
2/10 0
0%
1/10 0
0%

82.39% Average

The raw data average (mean) for all the Kennedy Park Resort Napier face-to-face reviews is 82.39% and is based on 46 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.

Weighted Average

78.34%

Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.

Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.

Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.

Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.

Reviewer Rating Age Face-to-Face Weight Relative Weight
Raph 9/10 51 days 99.59 100%
Cris 10/10 263 days 89.04 89%
Ryan 9/10 386 days 76.39 76%
João Muchon 1/10 386 days 64.93 65%
Sandra Wilson-Ryke 8/10 632 days 38.97 38%
Fifi and Jay 6/10 786 days 20.13 19%
Wayne Britton 9/10 865 days 13.38 12%
Sheona Smith 9/10 914 days 10.19 9%
Mick Williams 9/10 947 days 8.47 7%
Irene Buckle 10/10 997 days 6.52 5%
Mike Guest 10/10 1030 days 5.67 4%
Paul O'Neill 9/10 1213 days 4.84 3%
Paul Abernethy 10/10 1258 days 4.78 3%
Patrick Austin 9/10 1298 days 4.72 3%
Jerry Trentham 2/10 1785 days 3.57 2%
Daniel Capener 6/10 1847 days 3.97 3%
monique colello 1/10 1969 days 3.23 2%
Chevy Levy 6/10 1969 days 3.8 2%
John Daniels 2/10 2212 days 3.05 2%
Eddie 8/10 2303 days 3.35 2%
Hendrik Rother 6/10 2325 days true 3.98 3%
Michael Nolan 9/10 2334 days 3.3 2%
Julian Roots 7/10 2334 days 3.3 2%
Kyle Guffei 7/10 2357 days true 3.93 2%
Steve Douthwaite 10/10 2413 days true 3.83 2%
Joan and Colin Price 7/10 2425 days true 3.81 2%
Jim and JoAnn Harllee 9/10 2430 days true 3.81 2%
Julia Ramseier 10/10 2436 days true 3.8 2%
Moss 8/10 2684 days true 3.39 2%
Ian Douglas 9/10 2686 days true 3.38 2%
D van Dongen 8/10 2703 days true 3.36 2%
Christian & Julia 9/10 2709 days true 3.35 2%
Moehl 9/10 2711 days true 3.34 2%
Patricia Fearon 8/10 2711 days true 3.34 2%
Walter & Heidi Baumann 8/10 2713 days true 3.34 2%
Dave Simpson 9/10 2713 days true 3.34 2%
Mags Adams 8/10 2714 days true 3.34 2%
Hayo Heerink 9/10 2714 days true 3.34 2%
de Weijer 8/10 2716 days true 3.34 2%
Frank Waskikowski 10/10 2722 days true 3.33 2%
Kim Thorsted 8/10 2722 days true 3.33 2%
Janet 9/10 2728 days true 3.32 2%
polzeath 7/10 2728 days 2.76 1%
Stig Domander 6/10 2741 days true 3.29 2%
Bernhard & Brigitte Gosch 8/10 2797 days true 3.2 2%
Sunshine25 10/10 2820 days 2.64 1%
damaca 6/10 2851 days 2.59 1%
Nicola Shaw 10/10 3058 days true 2.77 1%
Rachel Kent-Lawton 9/10 3065 days true 2.76 1%
Colin Lockwood 8/10 3068 days true 2.76 1%
Rachel Gerrand 4/10 3070 days true 2.59 1%
Walter Peters 9/10 3077 days true 2.74 1%
Anita Aleva 8/10 3077 days true 2.74 1%
Mark Robinson 7/10 3085 days true 2.73 1%
Rossiter 10/10 3086 days true 2.73 1%
Patrick Decoster 9/10 3086 days true 2.73 1%
Jorgen vahl Rasmussen 10/10 3086 days true 2.73 1%
Mike Robinson 9/10 3423 days true 2.17 1%
Gerdes 9/10 3427 days true 2.17 1%
Phil Bruce 8/10 3436 days true 2.15 1%
Malcolm Glad 4/10 3443 days true 2.02 1%
Walter 9/10 3444 days true 2.14 1%
Liz Pursey 9/10 3450 days true 2.13 1%
Bryan Keddie 8/10 3454 days true 2.12 1%
Camenzind 8/10 3478 days true 2.08 1%
T S 10/10 3489 days 1.72 0%
Furger 9/10 3522 days true 2.01 1%
Hansjoerg Ehrmann 10/10 3531 days true 2.0 0%
Katerina Wimmer 9/10 3531 days true 2.0 0%
wanganuilover 10/10 3642 days 1.51 0%
Sejna 5/10 3706 days true 1.71 0%
monikav 8/10 3764 days true 1.61 0%
Anita Nai 7/10 3767 days true 1.61 0%

Adjustments

Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.

Sample Size Adjustment

No Adjustment

A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Kennedy Park Resort Napier experience has plenty of reviews and does not meet the criteria for any adjustment.

Recent Reviews Adjustment

-0.74% Adjustment

There may be an adjustment if an experience hasn't received any reviews within the last 60 days. However the Kennedy Park Resort Napier experience does not meet the criteria for any adjustment.

In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 364 days.

The Kennedy Park Resort Napier experience has been adjusted for 37 days. Adjustments are according to the following table.

Days Adjustment
34 -0.68%
35 -0.70%
36 -0.72%
37 -0.74%
38 -0.76%
39 -0.78%
40 -0.80%

Final Ranking Score

78%

The final ranking score once adjustments and rounding has been applied. This value is cached and recalculated each day. Therefore it may not be precisely accurate based on the other values presented.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz.