Hi there, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Kennedy Park Resort Napier.
If you have any questions or comments about our ranking score calculation please get in touch at email@example.com. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
74 Valid Reviews
The Kennedy Park Resort Napier experience has a total of 79 reviews. There are 74 valid reviews that are included when calculating the ranking score and 5 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 74 valid reviews:
The raw data average (mean) for all the Kennedy Park Resort Napier valid reviews is 78.92% and is based on 74 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
46 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
Within the 74 valid reviews, the experience has 46 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 46 face-to-face reviews:
The raw data average (mean) for all the Kennedy Park Resort Napier face-to-face reviews is 82.39% and is based on 46 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
|João Muchon||1/10||771 days||15.79||23%|
|Sandra Wilson-Ryke||8/10||1017 days||5.67||8%|
|Fifi and Jay||6/10||1171 days||4.03||6%|
|Wayne Britton||9/10||1250 days||4.7||7%|
|Sheona Smith||9/10||1299 days||4.6||7%|
|Mick Williams||9/10||1332 days||4.54||6%|
|Irene Buckle||10/10||1382 days||4.44||6%|
|Mike Guest||10/10||1415 days||4.37||6%|
|Paul O'Neill||9/10||1598 days||4.02||6%|
|Paul Abernethy||10/10||1643 days||3.93||6%|
|Patrick Austin||9/10||1683 days||3.85||6%|
|Jerry Trentham||2/10||2170 days||2.17||3%|
|Daniel Capener||6/10||2232 days||2.3||3%|
|monique colello||1/10||2354 days||1.85||3%|
|Chevy Levy||6/10||2354 days||2.11||3%|
|John Daniels||2/10||2597 days||1.55||2%|
|Hendrik Rother||6/10||2710 days||1.53||2%|
|Michael Nolan||9/10||2719 days||1.82||3%|
|Julian Roots||7/10||2719 days||1.66||2%|
|Kyle Guffei||7/10||2742 days||1.62||2%|
|Steve Douthwaite||10/10||2798 days||1.67||2%|
|Joan and Colin Price||7/10||2810 days||1.5||2%|
|Jim and JoAnn Harllee||9/10||2815 days||1.63||2%|
|Julia Ramseier||10/10||2821 days||1.62||2%|
|Ian Douglas||9/10||3071 days||1.13||2%|
|D van Dongen||8/10||3088 days||1.04||1%|
|Christian & Julia||9/10||3094 days||1.09||2%|
|Patricia Fearon||8/10||3096 days||1.03||1%|
|Walter & Heidi Baumann||8/10||3098 days||1.03||1%|
|Dave Simpson||9/10||3098 days||1.08||2%|
|Mags Adams||8/10||3099 days||1.02||1%|
|Hayo Heerink||9/10||3099 days||1.08||2%|
|de Weijer||8/10||3101 days||1.02||1%|
|Frank Waskikowski||10/10||3107 days||1.06||2%|
|Kim Thorsted||8/10||3107 days||1.01||1%|
|Stig Domander||6/10||3126 days||0.85||1%|
|Bernhard & Brigitte Gosch||8/10||3182 days||0.87||1%|
|Nicola Shaw||10/10||3443 days||0.41||1%|
|Rachel Kent-Lawton||9/10||3450 days||0.39||1%|
|Colin Lockwood||8/10||3453 days||0.37||1%|
|Rachel Gerrand||4/10||3455 days||0.3||0%|
|Walter Peters||9/10||3462 days||0.37||1%|
|Anita Aleva||8/10||3462 days||0.35||1%|
|Mark Robinson||7/10||3470 days||0.32||0%|
|Patrick Decoster||9/10||3471 days||0.35||1%|
|Jorgen vahl Rasmussen||10/10||3471 days||0.35||1%|
|Mike Robinson||9/10||3808 days||0.0||0%|
|Phil Bruce||8/10||3821 days||0.0||0%|
|Malcolm Glad||4/10||3828 days||0.0||0%|
|Liz Pursey||9/10||3835 days||0.0||0%|
|Bryan Keddie||8/10||3839 days||0.0||0%|
|T S||10/10||3874 days||0.0||0%|
|Hansjoerg Ehrmann||10/10||3916 days||0.0||0%|
|Katerina Wimmer||9/10||3916 days||0.0||0%|
|Anita Nai||7/10||4152 days||0.0||0%|
Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.
A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Kennedy Park Resort Napier experience has plenty of reviews and does not meet the criteria for any adjustment.
There may be an adjustment if this experience hasn't received any reviews within the last 117 days. However the Kennedy Park Resort Napier experience does not meet the criteria for any adjustment.
In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.
The Kennedy Park Resort Napier experience has been adjusted for 200 days. Adjustments are according to the following table.
The final ranking score once adjustments and rounding has been applied. This value is cached and recalculated each day. Therefore it may not be precisely accurate based on the other values presented.
If you have any questions or comments about our ranking score calculation please get in touch at firstname.lastname@example.org.