Hi there, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Kennedy Park Resort Napier.
If you have any questions or comments about our ranking score calculation please get in touch at email@example.com. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
73 Valid Reviews
The Kennedy Park Resort Napier experience has a total of 78 reviews. There are 73 valid reviews that are included when calculating the ranking score and 5 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 73 valid reviews:
The raw data average (mean) for all the Kennedy Park Resort Napier valid reviews is 79.59% and is based on 73 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
46 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
Within the 73 valid reviews, the experience has 46 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 46 face-to-face reviews:
The raw data average (mean) for all the Kennedy Park Resort Napier face-to-face reviews is 82.39% and is based on 46 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
|João Muchon||1/10||445 days||50.09||51%|
|Sandra Wilson-Ryke||8/10||691 days||29.32||30%|
|Fifi and Jay||6/10||845 days||12.37||12%|
|Wayne Britton||9/10||924 days||9.63||10%|
|Sheona Smith||9/10||973 days||7.36||7%|
|Mick Williams||9/10||1006 days||6.26||6%|
|Irene Buckle||10/10||1056 days||5.24||5%|
|Mike Guest||10/10||1089 days||5.01||5%|
|Paul O'Neill||9/10||1272 days||4.7||5%|
|Paul Abernethy||10/10||1317 days||4.62||4%|
|Patrick Austin||9/10||1357 days||4.55||4%|
|Jerry Trentham||2/10||1844 days||2.79||3%|
|Daniel Capener||6/10||1906 days||3.0||3%|
|monique colello||1/10||2028 days||2.48||2%|
|Chevy Levy||6/10||2028 days||2.82||3%|
|John Daniels||2/10||2271 days||2.24||2%|
|Hendrik Rother||6/10||2384 days||2.32||2%|
|Michael Nolan||9/10||2393 days||2.78||3%|
|Julian Roots||7/10||2393 days||2.53||2%|
|Kyle Guffei||7/10||2416 days||2.49||2%|
|Steve Douthwaite||10/10||2472 days||2.64||2%|
|Joan and Colin Price||7/10||2484 days||2.39||2%|
|Jim and JoAnn Harllee||9/10||2489 days||2.61||2%|
|Julia Ramseier||10/10||2495 days||2.6||2%|
|Ian Douglas||9/10||2745 days||2.17||2%|
|D van Dongen||8/10||2762 days||2.04||2%|
|Christian & Julia||9/10||2768 days||2.14||2%|
|Patricia Fearon||8/10||2770 days||2.03||2%|
|Walter & Heidi Baumann||8/10||2772 days||2.02||2%|
|Dave Simpson||9/10||2772 days||2.13||2%|
|Mags Adams||8/10||2773 days||2.02||2%|
|Hayo Heerink||9/10||2773 days||2.13||2%|
|de Weijer||8/10||2775 days||2.02||2%|
|Frank Waskikowski||10/10||2781 days||2.11||2%|
|Kim Thorsted||8/10||2781 days||2.01||2%|
|Stig Domander||6/10||2800 days||1.73||1%|
|Bernhard & Brigitte Gosch||8/10||2856 days||1.89||2%|
|Nicola Shaw||10/10||3117 days||1.54||1%|
|Rachel Kent-Lawton||9/10||3124 days||1.53||1%|
|Colin Lockwood||8/10||3127 days||1.44||1%|
|Rachel Gerrand||4/10||3129 days||1.2||1%|
|Walter Peters||9/10||3136 days||1.51||1%|
|Anita Aleva||8/10||3136 days||1.43||1%|
|Mark Robinson||7/10||3144 days||1.36||1%|
|Patrick Decoster||9/10||3145 days||1.49||1%|
|Jorgen vahl Rasmussen||10/10||3145 days||1.49||1%|
|Mike Robinson||9/10||3482 days||0.91||1%|
|Phil Bruce||8/10||3495 days||0.85||1%|
|Malcolm Glad||4/10||3502 days||0.69||0%|
|Liz Pursey||9/10||3509 days||0.87||1%|
|Bryan Keddie||8/10||3513 days||0.82||1%|
|T S||10/10||3548 days||0.8||1%|
|Hansjoerg Ehrmann||10/10||3590 days||0.73||0%|
|Katerina Wimmer||9/10||3590 days||0.73||0%|
|Anita Nai||7/10||3826 days||0.29||0%|
Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.
A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Kennedy Park Resort Napier experience has plenty of reviews and does not meet the criteria for any adjustment.
There may be an adjustment if an experience hasn't received any reviews within the last 60 days. However the Kennedy Park Resort Napier experience does not meet the criteria for any adjustment.
In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 199 days.
The Kennedy Park Resort Napier experience has been adjusted for 96 days. Adjustments are according to the following table.
The final ranking score once adjustments and rounding has been applied. This value is cached and recalculated each day. Therefore it may not be precisely accurate based on the other values presented.
If you have any questions or comments about our ranking score calculation please get in touch at firstname.lastname@example.org.