Hey, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Waiteti Trout Stream Holiday Park.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Waiteti Trout Stream Holiday Park
Valid Reviews
119 Valid Reviews
The Waiteti Trout Stream Holiday Park experience has a total of 121 reviews. There are 119 valid reviews that are included when calculating the ranking score and 2 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 119 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 64 |
|
54% |
| 9/10 | 28 |
|
24% |
| 8/10 | 14 |
|
12% |
| 7/10 | 4 |
|
3% |
| 6/10 | 2 |
|
2% |
| 5/10 | 0 |
|
0% |
| 4/10 | 0 |
|
0% |
| 3/10 | 1 |
|
1% |
| 2/10 | 1 |
|
1% |
| 1/10 | 5 |
|
4% |
88.57% Average
The raw data average (mean) for all the Waiteti Trout Stream Holiday Park valid reviews is 88.57% and is based on 119 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
17 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 119 valid reviews, the experience has 17 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 17 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 6 |
|
35% |
| 9/10 | 6 |
|
35% |
| 8/10 | 4 |
|
24% |
| 7/10 | 1 |
|
6% |
| 6/10 | 0 |
|
0% |
| 5/10 | 0 |
|
0% |
| 4/10 | 0 |
|
0% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
90.00% Average
The raw data average (mean) for all the Waiteti Trout Stream Holiday Park face-to-face reviews is 90.00% and is based on 17 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
81.87%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Stefan | 1/10 | 702 days | 46% |
| Naomi | 8/10 | 794 days | 100% |
| Greg | 10/10 | 916 days | 83% |
| Liz Wade | 8/10 | 1767 days | 8% |
| Camilla | 10/10 | 1798 days | 8% |
| Orla | 8/10 | 1829 days | 8% |
| Javier Williams | 7/10 | 1829 days | 7% |
| D&R | 10/10 | 1920 days | 8% |
| Mark Jarvis | 9/10 | 1920 days | 8% |
| asomek | 9/10 | 2073 days | 7% |
| TP&MM | 9/10 | 2104 days | 7% |
| Rocket | 9/10 | 2104 days | 7% |
| Dlg | 9/10 | 2163 days | 7% |
| Camping-Dave | 6/10 | 2255 days | 6% |
| Brett Donald | 10/10 | 2519 days | 6% |
| Andy Sheard | 9/10 | 2525 days | 6% |
| Jan Vos | 10/10 | 2573 days | 6% |
| Anna Song | 1/10 | 2803 days | 2% |
| Elaine Yuill | 9/10 | 2850 days | 5% |
| Jo Norsworthy | 9/10 | 2893 days | 5% |
| Mike Guest | 10/10 | 3000 days | 4% |
| juki_ramones | 8/10 | 3015 days | 4% |
| Andrew Nelson | 8/10 | 3148 days | 4% |
| Eric Bellas | 10/10 | 3180 days | 4% |
| Katie Griffin | 8/10 | 3204 days | 4% |
| Axel Merz | 8/10 | 3246 days | 3% |
| Mark George | 10/10 | 3256 days | 3% |
| Anita Liow | 9/10 | 3259 days | 3% |
| Jacci Williams | 2/10 | 3259 days | 2% |
| Sam Howard | 3/10 | 3274 days | 2% |
| Roel Boorsma | 8/10 | 3277 days | 3% |
| David From Switzerland | 9/10 | 3291 days | 3% |
| Maxim Domashev | 1/10 | 3293 days | 1% |
| Gayle Campbell | 10/10 | 3305 days | 3% |
| Jade Duncan | 8/10 | 3342 days | 3% |
| Aengus Jankowsky | 10/10 | 3351 days | 3% |
| Nurul Nadia Naziron | 10/10 | 3355 days | 3% |
| Chiara Magelli | 9/10 | 3456 days | 3% |
| Jason Robus | 7/10 | 3479 days | 3% |
| Elka Keijzer | 6/10 | 3504 days | 2% |
| Emma Keegan | 10/10 | 3534 days | 3% |
| Sabine Hargens | 10/10 | 3584 days | 2% |
| Mike Merrick | 10/10 | 3586 days | 2% |
| Sarah Farr | 10/10 | 3624 days | 2% |
| Bob Lygo | 10/10 | 3624 days | 2% |
| misstassie | 10/10 | 3624 days | 2% |
| Huia Ketcham | 10/10 | 3655 days | 2% |
| Lars Van Uffelen | 1/10 | 3655 days | 1% |
| John K | 10/10 | 3716 days | 2% |
| Teresa Erana | 10/10 | 3746 days | 2% |
| Jenny Duncan | 10/10 | 3777 days | 2% |
| John W | 10/10 | 3838 days | 2% |
| john_seasoned_traveler | 10/10 | 3838 days | 2% |
| Miro Amsalem | 9/10 | 3899 days | 1% |
| Robyn McDermott | 9/10 | 3899 days | 1% |
| Cimino Cole | 10/10 | 3899 days | 1% |
| Julie Ledanois | 8/10 | 3941 days | 1% |
| Pierre Gentile | 8/10 | 3941 days | 1% |
| Alex Sheldon | 9/10 | 3955 days | 1% |
| Stefan Reutler | 10/10 | 3955 days | 1% |
| Granste Stéphane | 10/10 | 3958 days | 1% |
| Andrew Young | 10/10 | 3958 days | 1% |
| Jenny Hall | 7/10 | 3989 days | 1% |
| Janine K | 9/10 | 3989 days | 1% |
| Stuart Hazelton | 10/10 | 3989 days | 1% |
| Paul Lipsanos | 10/10 | 4020 days | 1% |
| dominique raccah | 9/10 | 4020 days | 1% |
| Joseph Ross | 10/10 | 4081 days | 1% |
| W & K Boyd | 10/10 | 4111 days | 1% |
| Nigel Shaw | 10/10 | 4203 days | 0% |
| Emily Sweetman | 9/10 | 4295 days | 0% |
| Julian Roots | 9/10 | 4295 days | 0% |
| Heather Macdonald | 10/10 | 4323 days | 0% |
| MiriamWhelan | 10/10 | 4354 days | 0% |
| Vullings_Family | 9/10 | 4354 days | 0% |
| Maurice Grice | 10/10 | 4354 days | 0% |
| Trason | 10/10 | 4385 days | 2% |
| Daniel Kwon | 10/10 | 4385 days | 2% |
| David | 8/10 | 4415 days | 1% |
| Robertson | 10/10 | 4446 days | 2% |
| shaunarana | 10/10 | 4538 days | 2% |
| TravelGran | 10/10 | 4599 days | 2% |
| greena_world | 9/10 | 4599 days | 1% |
| The_Thorpes | 10/10 | 4629 days | 2% |
| TararuaSocialRiders | 10/10 | 4629 days | 2% |
| sidcupjon | 10/10 | 4660 days | 2% |
| Anglea de Smit | 9/10 | 4671 days | 1% |
| thebrems | 9/10 | 4720 days | 1% |
| TurnerClan | 10/10 | 4720 days | 2% |
| guyr | 10/10 | 4720 days | 2% |
| Michael | 10/10 | 4751 days | 2% |
| Natascha & Greg | 9/10 | 4763 days | 1% |
| Francesca_9696 | 10/10 | 4781 days | 2% |
| NandJ | 10/10 | 4781 days | 2% |
| jag10 | 10/10 | 4812 days | 2% |
| aliocha | 10/10 | 4812 days | 2% |
| c2000 | 9/10 | 4812 days | 1% |
| VCK | 10/10 | 4873 days | 2% |
| vlim003 | 10/10 | 4995 days | 2% |
| tazman | 9/10 | 4995 days | 1% |
| P Bukal | 10/10 | 5005 days | 1% |
| Noah Stegmann | 9/10 | 5006 days | 1% |
| Christoph & Maria | 10/10 | 5016 days | 1% |
| Marty Fey | 8/10 | 5017 days | 1% |
| Rolf | 7/10 | 5017 days | 1% |
| Simon Vickers | 9/10 | 5025 days | 1% |
| rodcorn | 10/10 | 5026 days | 2% |
| Marianne Astorp | 9/10 | 5045 days | 1% |
| fourboys | 10/10 | 5085 days | 2% |
| Treadways | 10/10 | 5085 days | 2% |
| Andersons | 10/10 | 5146 days | 2% |
| somethingabout | 10/10 | 5207 days | 2% |
| ksteer | 10/10 | 5238 days | 2% |
| Family_Thomsen | 8/10 | 5373 days | 1% |
| Gail Mckinstry | 10/10 | 5397 days | 1% |
| Elisabeth Egerup | 10/10 | 5398 days | 1% |
| BeanzoNZ | 1/10 | 5450 days | 1% |
| selinab | 10/10 | 5474 days | 1% |
| David Gildea | 10/10 | 5511 days | 2% |
Adjustments
Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.
Sample Size Adjustment
No Adjustment
A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Waiteti Trout Stream Holiday Park experience has plenty of reviews and does not meet the criteria for any adjustment.
Recent Reviews Adjustment
-4.07% Adjustment
There may be an adjustment if this experience hasn't received any reviews within the last 42 days. However the Waiteti Trout Stream Holiday Park experience does not meet the criteria for any adjustment.
In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.
The Waiteti Trout Stream Holiday Park experience has been adjusted for 200 days. Adjustments are according to the following table.
| Days | Adjustment |
|---|---|
| … | … |
| 197 | -4.01% |
| 198 | -4.03% |
| 199 | -4.05% |
| 200 | -4.07% |
| 201 | -4.09% |
| 202 | -4.11% |
| 203 | -4.13% |
| … | … |
Balancing Adjustment
3.66% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled customers are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Final Ranking Score
81%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.