G'day, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Rotorua Tasman Holiday Parks.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Rotorua Tasman Holiday Parks
Valid Reviews
103 Valid Reviews
The Rotorua Tasman Holiday Parks experience has a total of 106 reviews. There are 103 valid reviews that are included when calculating the ranking score and 3 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 103 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 26 |
|
25% |
| 9/10 | 30 |
|
29% |
| 8/10 | 33 |
|
32% |
| 7/10 | 6 |
|
6% |
| 6/10 | 6 |
|
6% |
| 5/10 | 0 |
|
0% |
| 4/10 | 1 |
|
1% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 1 |
|
1% |
85.15% Average
The raw data average (mean) for all the Rotorua Tasman Holiday Parks valid reviews is 85.15% and is based on 103 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
54 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 103 valid reviews, the experience has 54 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 54 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 15 |
|
28% |
| 9/10 | 15 |
|
28% |
| 8/10 | 18 |
|
33% |
| 7/10 | 2 |
|
4% |
| 6/10 | 2 |
|
4% |
| 5/10 | 0 |
|
0% |
| 4/10 | 1 |
|
2% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 1 |
|
2% |
85.19% Average
The raw data average (mean) for all the Rotorua Tasman Holiday Parks face-to-face reviews is 85.19% and is based on 54 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
90.74%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Oliver Muenster | 10/10 | 119 days | 100% |
| Heiko Millhahn | 10/10 | 147 days | 100% |
| Emily | 9/10 | 209 days | 97% |
| René Burkhard | 9/10 | 239 days | 97% |
| Laura (UK) | 10/10 | 392 days | 92% |
| McLean | 9/10 | 484 days | 86% |
| Sof | 8/10 | 512 days | 84% |
| Nadia | 8/10 | 635 days | 76% |
| Maud Jabouley | 10/10 | 788 days | 65% |
| AR | 7/10 | 818 days | 58% |
| Ben | 10/10 | 909 days | 53% |
| Kate | 9/10 | 2188 days | 4% |
| COUSTEIX Guy | 9/10 | 2188 days | 4% |
| California caravan first time | 8/10 | 2339 days | 4% |
| Su | 9/10 | 2401 days | 4% |
| Brian Palmer | 8/10 | 2735 days | 3% |
| helen reeve | 8/10 | 2827 days | 3% |
| Ingrid Peters | 8/10 | 2827 days | 3% |
| Eversons | 8/10 | 3069 days | 2% |
| Lene Hendel | 8/10 | 3086 days | 2% |
| Shira LA | 9/10 | 3100 days | 2% |
| sarah garlough | 6/10 | 3138 days | 2% |
| Anna Holloway | 9/10 | 3204 days | 2% |
| CARMERS | 10/10 | 3222 days | 2% |
| Jon Veitch | 9/10 | 3375 days | 2% |
| Joan Robinson | 8/10 | 3393 days | 2% |
| Breanna Alexander | 7/10 | 3454 days | 1% |
| Rebecca Lindsey | 6/10 | 3465 days | 1% |
| Stuart Morgan | 8/10 | 3561 days | 1% |
| Shane Mun | 10/10 | 3613 days | 1% |
| Catherine Davison | 9/10 | 3735 days | 1% |
| Elaine Carter | 10/10 | 3746 days | 1% |
| Phillippa McLernon | 8/10 | 3782 days | 1% |
| Alan Field | 8/10 | 3892 days | 1% |
| Chester Martin | 10/10 | 3968 days | 1% |
| John Chilcote | 9/10 | 4064 days | 0% |
| Stephanie | 9/10 | 4081 days | 0% |
| Christian Jenny | 10/10 | 4084 days | 0% |
| Melvin Spear | 9/10 | 4138 days | 0% |
| Philippe Lopez | 8/10 | 4170 days | 0% |
| holidaymad from Solihull | 7/10 | 4196 days | 0% |
| Lea Karl | 10/10 | 4214 days | 0% |
| Jurgen Moors | 6/10 | 4231 days | 0% |
| David Krasner | 10/10 | 4527 days | 1% |
| John Treasure | 6/10 | 4530 days | 1% |
| 1246km | 7/10 | 4926 days | 1% |
| Craig Jones | 9/10 | 4926 days | 1% |
| Reinier Timmer | 8/10 | 4939 days | 1% |
| Michal | 8/10 | 4943 days | 1% |
| Julien Bocherens | 10/10 | 4943 days | 1% |
| Wouter Trumpie | 8/10 | 4946 days | 1% |
| Marian | 6/10 | 4959 days | 1% |
| Adam Hassan | 8/10 | 4962 days | 1% |
| Laurits and Bettina | 8/10 | 4964 days | 1% |
| Liz Marquart Scholtz | 8/10 | 4968 days | 1% |
| Julia Ramseier | 10/10 | 4969 days | 1% |
| Christian | 10/10 | 4969 days | 1% |
| Megan Child | 9/10 | 4974 days | 1% |
| Ruben Kunze | 1/10 | 5222 days | 0% |
| Be Groen | 8/10 | 5224 days | 1% |
| Patricia Fearon | 10/10 | 5244 days | 1% |
| Hans Erik Munch | 8/10 | 5259 days | 1% |
| Sarah and Soren | 9/10 | 5329 days | 1% |
| Marc & Pauline | 9/10 | 5329 days | 1% |
| Alice Bastiman | 9/10 | 5575 days | 1% |
| Schroeder | 8/10 | 5586 days | 1% |
| Leanne Shepherd | 8/10 | 5590 days | 1% |
| lyndavid | 9/10 | 5598 days | 1% |
| Justin Pearce | 8/10 | 5602 days | 1% |
| Peter & Margo Boullin | 10/10 | 5606 days | 1% |
| Walter Peters | 10/10 | 5610 days | 1% |
| Annie Pennington | 10/10 | 5613 days | 1% |
| Phillips | 8/10 | 5613 days | 1% |
| Jansen | 9/10 | 5613 days | 1% |
| Angela | 10/10 | 5614 days | 1% |
| Philipp Rau | 9/10 | 5617 days | 1% |
| Eva Stauderova | 10/10 | 5617 days | 1% |
| G R Vangerven | 9/10 | 5619 days | 1% |
| Igor Filart | 9/10 | 5621 days | 1% |
| D Oostrum | 9/10 | 5621 days | 1% |
| T Chapman | 7/10 | 5621 days | 1% |
| De Blaeij | 8/10 | 5624 days | 1% |
| Michelle Booty | 8/10 | 5625 days | 1% |
| Mikeminch | 8/10 | 5718 days | 1% |
| Andrew Hammond | 8/10 | 5749 days | 1% |
| bqueen_111 | 10/10 | 5749 days | 1% |
| BigSis | 8/10 | 5810 days | 1% |
| Silke Seemann | 10/10 | 5954 days | 1% |
| Lamb | 9/10 | 5990 days | 1% |
| mariekef | 7/10 | 6037 days | 1% |
| hofstetterf | 9/10 | 6051 days | 1% |
| Anayara Diaz Torres | 6/10 | 6064 days | 1% |
| Geoff Renshaw | 4/10 | 6064 days | 0% |
| Fer Bonsel | 8/10 | 6076 days | 1% |
| ulrichk | 10/10 | 6170 days | 1% |
| michellew | 9/10 | 6245 days | 1% |
| GemmaC | 8/10 | 6286 days | 1% |
| neeltjec | 9/10 | 6297 days | 1% |
| desl | 9/10 | 6297 days | 1% |
| Martien van Brakel | 9/10 | 6297 days | 1% |
| Viktoria Stoffel | 10/10 | 6304 days | 1% |
| DavidMurray | 10/10 | 6331 days | 1% |
| RichardE | 8/10 | 6332 days | 1% |
Adjustments
Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.
Sample Size Adjustment
No Adjustment
A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Rotorua Tasman Holiday Parks experience has plenty of reviews and does not meet the criteria for any adjustment.
Recent Reviews Adjustment
-1.02% Adjustment
There may be an adjustment if this experience hasn't received any reviews within the last 122 days. However the Rotorua Tasman Holiday Parks experience does not meet the criteria for any adjustment.
In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.
The Rotorua Tasman Holiday Parks experience has been adjusted for 99 days. Adjustments are according to the following table.
| Days | Adjustment |
|---|---|
| … | … |
| 96 | -0.99% |
| 97 | -1.00% |
| 98 | -1.01% |
| 99 | -1.02% |
| 100 | -1.03% |
| 101 | -1.04% |
| 102 | -1.05% |
| … | … |
Balancing Adjustment
1.04% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled customers are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Final Ranking Score
91%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.