Hi, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Rotorua Tasman Holiday Parks.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Rotorua Tasman Holiday Parks
Valid Reviews
103 Valid Reviews
The Rotorua Tasman Holiday Parks experience has a total of 106 reviews. There are 103 valid reviews that are included when calculating the ranking score and 3 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 103 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 26 |
|
25% |
| 9/10 | 30 |
|
29% |
| 8/10 | 33 |
|
32% |
| 7/10 | 6 |
|
6% |
| 6/10 | 6 |
|
6% |
| 5/10 | 0 |
|
0% |
| 4/10 | 1 |
|
1% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 1 |
|
1% |
85.15% Average
The raw data average (mean) for all the Rotorua Tasman Holiday Parks valid reviews is 85.15% and is based on 103 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
54 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 103 valid reviews, the experience has 54 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 54 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 15 |
|
28% |
| 9/10 | 15 |
|
28% |
| 8/10 | 18 |
|
33% |
| 7/10 | 2 |
|
4% |
| 6/10 | 2 |
|
4% |
| 5/10 | 0 |
|
0% |
| 4/10 | 1 |
|
2% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 1 |
|
2% |
85.19% Average
The raw data average (mean) for all the Rotorua Tasman Holiday Parks face-to-face reviews is 85.19% and is based on 54 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
90.72%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Oliver Muenster | 10/10 | 99 days | 100% |
| Heiko Millhahn | 10/10 | 127 days | 100% |
| Emily | 9/10 | 189 days | 98% |
| René Burkhard | 9/10 | 219 days | 97% |
| Laura (UK) | 10/10 | 372 days | 93% |
| McLean | 9/10 | 464 days | 87% |
| Sof | 8/10 | 492 days | 85% |
| Nadia | 8/10 | 615 days | 77% |
| Maud Jabouley | 10/10 | 768 days | 67% |
| AR | 7/10 | 798 days | 59% |
| Ben | 10/10 | 889 days | 55% |
| Kate | 9/10 | 2168 days | 4% |
| COUSTEIX Guy | 9/10 | 2168 days | 4% |
| California caravan first time | 8/10 | 2319 days | 4% |
| Su | 9/10 | 2381 days | 4% |
| Brian Palmer | 8/10 | 2715 days | 3% |
| helen reeve | 8/10 | 2807 days | 3% |
| Ingrid Peters | 8/10 | 2807 days | 3% |
| Eversons | 8/10 | 3049 days | 2% |
| Lene Hendel | 8/10 | 3066 days | 2% |
| Shira LA | 9/10 | 3080 days | 2% |
| sarah garlough | 6/10 | 3118 days | 2% |
| Anna Holloway | 9/10 | 3184 days | 2% |
| CARMERS | 10/10 | 3202 days | 2% |
| Jon Veitch | 9/10 | 3354 days | 2% |
| Joan Robinson | 8/10 | 3373 days | 2% |
| Breanna Alexander | 7/10 | 3434 days | 1% |
| Rebecca Lindsey | 6/10 | 3444 days | 1% |
| Stuart Morgan | 8/10 | 3541 days | 1% |
| Shane Mun | 10/10 | 3593 days | 1% |
| Catherine Davison | 9/10 | 3715 days | 1% |
| Elaine Carter | 10/10 | 3726 days | 1% |
| Phillippa McLernon | 8/10 | 3762 days | 1% |
| Alan Field | 8/10 | 3872 days | 1% |
| Chester Martin | 10/10 | 3948 days | 1% |
| John Chilcote | 9/10 | 4044 days | 0% |
| Stephanie | 9/10 | 4061 days | 0% |
| Christian Jenny | 10/10 | 4064 days | 0% |
| Melvin Spear | 9/10 | 4118 days | 0% |
| Philippe Lopez | 8/10 | 4150 days | 0% |
| holidaymad from Solihull | 7/10 | 4175 days | 0% |
| Lea Karl | 10/10 | 4194 days | 0% |
| Jurgen Moors | 6/10 | 4211 days | 0% |
| David Krasner | 10/10 | 4507 days | 1% |
| John Treasure | 6/10 | 4510 days | 1% |
| 1246km | 7/10 | 4906 days | 1% |
| Craig Jones | 9/10 | 4906 days | 1% |
| Reinier Timmer | 8/10 | 4919 days | 1% |
| Michal | 8/10 | 4923 days | 1% |
| Julien Bocherens | 10/10 | 4923 days | 1% |
| Wouter Trumpie | 8/10 | 4926 days | 1% |
| Marian | 6/10 | 4939 days | 1% |
| Adam Hassan | 8/10 | 4942 days | 1% |
| Laurits and Bettina | 8/10 | 4944 days | 1% |
| Liz Marquart Scholtz | 8/10 | 4948 days | 1% |
| Julia Ramseier | 10/10 | 4949 days | 1% |
| Christian | 10/10 | 4949 days | 1% |
| Megan Child | 9/10 | 4954 days | 1% |
| Ruben Kunze | 1/10 | 5202 days | 0% |
| Be Groen | 8/10 | 5204 days | 1% |
| Patricia Fearon | 10/10 | 5224 days | 1% |
| Hans Erik Munch | 8/10 | 5239 days | 1% |
| Sarah and Soren | 9/10 | 5309 days | 1% |
| Marc & Pauline | 9/10 | 5309 days | 1% |
| Alice Bastiman | 9/10 | 5555 days | 1% |
| Schroeder | 8/10 | 5566 days | 1% |
| Leanne Shepherd | 8/10 | 5570 days | 1% |
| lyndavid | 9/10 | 5578 days | 1% |
| Justin Pearce | 8/10 | 5582 days | 1% |
| Peter & Margo Boullin | 10/10 | 5586 days | 1% |
| Walter Peters | 10/10 | 5590 days | 1% |
| Annie Pennington | 10/10 | 5593 days | 1% |
| Phillips | 8/10 | 5593 days | 1% |
| Jansen | 9/10 | 5593 days | 1% |
| Angela | 10/10 | 5594 days | 1% |
| Philipp Rau | 9/10 | 5597 days | 1% |
| Eva Stauderova | 10/10 | 5597 days | 1% |
| G R Vangerven | 9/10 | 5599 days | 1% |
| Igor Filart | 9/10 | 5601 days | 1% |
| D Oostrum | 9/10 | 5601 days | 1% |
| T Chapman | 7/10 | 5601 days | 1% |
| De Blaeij | 8/10 | 5604 days | 1% |
| Michelle Booty | 8/10 | 5605 days | 1% |
| Mikeminch | 8/10 | 5698 days | 1% |
| Andrew Hammond | 8/10 | 5729 days | 1% |
| bqueen_111 | 10/10 | 5729 days | 1% |
| BigSis | 8/10 | 5790 days | 1% |
| Silke Seemann | 10/10 | 5934 days | 1% |
| Lamb | 9/10 | 5970 days | 1% |
| mariekef | 7/10 | 6017 days | 1% |
| hofstetterf | 9/10 | 6031 days | 1% |
| Anayara Diaz Torres | 6/10 | 6044 days | 1% |
| Geoff Renshaw | 4/10 | 6044 days | 0% |
| Fer Bonsel | 8/10 | 6056 days | 1% |
| ulrichk | 10/10 | 6150 days | 1% |
| michellew | 9/10 | 6225 days | 1% |
| GemmaC | 8/10 | 6266 days | 1% |
| neeltjec | 9/10 | 6277 days | 1% |
| desl | 9/10 | 6277 days | 1% |
| Martien van Brakel | 9/10 | 6277 days | 1% |
| Viktoria Stoffel | 10/10 | 6284 days | 1% |
| DavidMurray | 10/10 | 6311 days | 1% |
| RichardE | 8/10 | 6312 days | 1% |
Adjustments
Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.
Sample Size Adjustment
No Adjustment
A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Rotorua Tasman Holiday Parks experience has plenty of reviews and does not meet the criteria for any adjustment.
Recent Reviews Adjustment
-0.92% Adjustment
There may be an adjustment if this experience hasn't received any reviews within the last 111 days. However the Rotorua Tasman Holiday Parks experience does not meet the criteria for any adjustment.
In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.
The Rotorua Tasman Holiday Parks experience has been adjusted for 79 days. Adjustments are according to the following table.
| Days | Adjustment |
|---|---|
| … | … |
| 76 | -0.88% |
| 77 | -0.90% |
| 78 | -0.91% |
| 79 | -0.92% |
| 80 | -0.93% |
| 81 | -0.94% |
| 82 | -0.95% |
| … | … |
Balancing Adjustment
1.03% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled customers are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Final Ranking Score
91%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.