Hi, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Rotorua Tasman Holiday Parks.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Rotorua Tasman Holiday Parks
Valid Reviews
101 Valid Reviews
The Rotorua Tasman Holiday Parks experience has a total of 102 reviews. There are 101 valid reviews that are included when calculating the ranking score and 1 invalid review that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 101 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 24 |
|
24% |
| 9/10 | 30 |
|
30% |
| 8/10 | 33 |
|
33% |
| 7/10 | 6 |
|
6% |
| 6/10 | 6 |
|
6% |
| 5/10 | 0 |
|
0% |
| 4/10 | 1 |
|
1% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 1 |
|
1% |
84.75% Average
The raw data average (mean) for all the Rotorua Tasman Holiday Parks valid reviews is 84.75% and is based on 99 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
54 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 101 valid reviews, the experience has 54 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 54 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 15 |
|
28% |
| 9/10 | 15 |
|
28% |
| 8/10 | 18 |
|
33% |
| 7/10 | 2 |
|
4% |
| 6/10 | 2 |
|
4% |
| 5/10 | 0 |
|
0% |
| 4/10 | 1 |
|
2% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 1 |
|
2% |
85.19% Average
The raw data average (mean) for all the Rotorua Tasman Holiday Parks face-to-face reviews is 85.19% and is based on 54 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
88.07%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Emily | 9/10 | 77 days | 100% |
| René Burkhard | 9/10 | 107 days | 100% |
| Laura (UK) | 10/10 | 260 days | 97% |
| McLean | 9/10 | 352 days | 93% |
| Sof | 8/10 | 380 days | 91% |
| Nadia | 8/10 | 503 days | 85% |
| Maud Jabouley | 10/10 | 656 days | 76% |
| AR | 7/10 | 686 days | 69% |
| Ben | 10/10 | 777 days | 66% |
| Kate | 9/10 | 2056 days | 4% |
| COUSTEIX Guy | 9/10 | 2056 days | 4% |
| California caravan first time | 8/10 | 2207 days | 4% |
| Su | 9/10 | 2269 days | 4% |
| Brian Palmer | 8/10 | 2603 days | 3% |
| helen reeve | 8/10 | 2695 days | 3% |
| Ingrid Peters | 8/10 | 2695 days | 3% |
| Eversons | 8/10 | 2937 days | 2% |
| Lene Hendel | 8/10 | 2954 days | 2% |
| Shira LA | 9/10 | 2968 days | 2% |
| sarah garlough | 6/10 | 3006 days | 2% |
| Anna Holloway | 9/10 | 3072 days | 2% |
| CARMERS | 10/10 | 3090 days | 2% |
| Jon Veitch | 9/10 | 3243 days | 2% |
| Joan Robinson | 8/10 | 3261 days | 2% |
| Breanna Alexander | 7/10 | 3322 days | 2% |
| Rebecca Lindsey | 6/10 | 3333 days | 1% |
| Stuart Morgan | 8/10 | 3429 days | 1% |
| Shane Mun | 10/10 | 3481 days | 1% |
| Catherine Davison | 9/10 | 3603 days | 1% |
| Elaine Carter | 10/10 | 3614 days | 1% |
| Phillippa McLernon | 8/10 | 3650 days | 1% |
| Alan Field | 8/10 | 3760 days | 1% |
| Chester Martin | 10/10 | 3836 days | 1% |
| John Chilcote | 9/10 | 3932 days | 0% |
| Stephanie | 9/10 | 3949 days | 0% |
| Christian Jenny | 10/10 | 3952 days | 0% |
| Melvin Spear | 9/10 | 4006 days | 0% |
| Philippe Lopez | 8/10 | 4038 days | 0% |
| holidaymad from Solihull | 7/10 | 4064 days | 0% |
| Lea Karl | 10/10 | 4082 days | 0% |
| Jurgen Moors | 6/10 | 4099 days | 0% |
| David Krasner | 10/10 | 4395 days | 1% |
| John Treasure | 6/10 | 4398 days | 0% |
| 1246km | 7/10 | 4794 days | 1% |
| Craig Jones | 9/10 | 4794 days | 1% |
| Reinier Timmer | 8/10 | 4807 days | 1% |
| Michal | 8/10 | 4811 days | 1% |
| Julien Bocherens | 10/10 | 4811 days | 1% |
| Wouter Trumpie | 8/10 | 4814 days | 1% |
| Marian | 6/10 | 4827 days | 0% |
| Adam Hassan | 8/10 | 4830 days | 1% |
| Laurits and Bettina | 8/10 | 4832 days | 1% |
| Liz Marquart Scholtz | 8/10 | 4836 days | 1% |
| Julia Ramseier | 10/10 | 4837 days | 1% |
| Christian | 10/10 | 4837 days | 1% |
| Megan Child | 9/10 | 4842 days | 1% |
| Ruben Kunze | 1/10 | 5090 days | 0% |
| Be Groen | 8/10 | 5092 days | 1% |
| Patricia Fearon | 10/10 | 5112 days | 1% |
| Hans Erik Munch | 8/10 | 5127 days | 1% |
| Sarah and Soren | 9/10 | 5197 days | 1% |
| Marc & Pauline | 9/10 | 5197 days | 1% |
| Alice Bastiman | 9/10 | 5443 days | 1% |
| Schroeder | 8/10 | 5454 days | 1% |
| Leanne Shepherd | 8/10 | 5458 days | 1% |
| lyndavid | 9/10 | 5466 days | 1% |
| Justin Pearce | 8/10 | 5470 days | 1% |
| Peter & Margo Boullin | 10/10 | 5474 days | 1% |
| Walter Peters | 10/10 | 5478 days | 1% |
| Annie Pennington | 10/10 | 5481 days | 1% |
| Phillips | 8/10 | 5481 days | 1% |
| Jansen | 9/10 | 5481 days | 1% |
| Angela | 10/10 | 5482 days | 1% |
| Philipp Rau | 9/10 | 5485 days | 1% |
| Eva Stauderova | 10/10 | 5485 days | 1% |
| G R Vangerven | 9/10 | 5487 days | 1% |
| Igor Filart | 9/10 | 5489 days | 1% |
| D Oostrum | 9/10 | 5489 days | 1% |
| T Chapman | 7/10 | 5489 days | 1% |
| De Blaeij | 8/10 | 5492 days | 1% |
| Michelle Booty | 8/10 | 5493 days | 1% |
| Mikeminch | 8/10 | 5586 days | 1% |
| Andrew Hammond | 8/10 | 5617 days | 1% |
| bqueen_111 | 10/10 | 5617 days | 1% |
| BigSis | 8/10 | 5678 days | 1% |
| Silke Seemann | 10/10 | 5822 days | 1% |
| Lamb | 9/10 | 5858 days | 1% |
| mariekef | 7/10 | 5905 days | 1% |
| hofstetterf | 9/10 | 5919 days | 1% |
| Anayara Diaz Torres | 6/10 | 5932 days | 0% |
| Geoff Renshaw | 4/10 | 5932 days | 0% |
| Fer Bonsel | 8/10 | 5944 days | 1% |
| ulrichk | 10/10 | 6038 days | 1% |
| michellew | 9/10 | 6113 days | 1% |
| GemmaC | 8/10 | 6154 days | 1% |
| neeltjec | 9/10 | 6165 days | 1% |
| desl | 9/10 | 6165 days | 1% |
| Martien van Brakel | 9/10 | 6165 days | 1% |
| Viktoria Stoffel | 10/10 | 6172 days | 1% |
| DavidMurray | 10/10 | 6199 days | 1% |
| RichardE | 8/10 | 6200 days | 1% |
Adjustments
No Adjustment
Several adjustments to the weighted average may be added to improve relevancy and credibility. Rotorua Tasman Holiday Parks does not meet the criteria for any of these adjustments to apply.
Balancing Adjustment
2.05% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled customers are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Final Ranking Score
86%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.