G'day, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Rotorua Tasman Holiday Parks.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Rotorua Tasman Holiday Parks
Valid Reviews
100 Valid Reviews
The Rotorua Tasman Holiday Parks experience has a total of 101 reviews. There are 100 valid reviews that are included when calculating the ranking score and 1 invalid review that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 100 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 24 |
|
24% |
| 9/10 | 28 |
|
28% |
| 8/10 | 34 |
|
34% |
| 7/10 | 6 |
|
6% |
| 6/10 | 6 |
|
6% |
| 5/10 | 0 |
|
0% |
| 4/10 | 1 |
|
1% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 1 |
|
1% |
84.70% Average
The raw data average (mean) for all the Rotorua Tasman Holiday Parks valid reviews is 84.70% and is based on 100 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
54 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 100 valid reviews, the experience has 54 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 54 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 15 |
|
28% |
| 9/10 | 15 |
|
28% |
| 8/10 | 18 |
|
33% |
| 7/10 | 2 |
|
4% |
| 6/10 | 2 |
|
4% |
| 5/10 | 0 |
|
0% |
| 4/10 | 1 |
|
2% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 1 |
|
2% |
85.19% Average
The raw data average (mean) for all the Rotorua Tasman Holiday Parks face-to-face reviews is 85.19% and is based on 54 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
87.16%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Laura (UK) | 10/10 | 224 days | 100% |
| McLean | 9/10 | 316 days | 96% |
| Sof | 8/10 | 344 days | 94% |
| Sof | 8/10 | 344 days | 94% |
| Nadia | 8/10 | 467 days | 88% |
| Maud Jabouley | 10/10 | 620 days | 80% |
| AR | 7/10 | 650 days | 73% |
| Ben | 10/10 | 741 days | 71% |
| Kate | 9/10 | 2020 days | 5% |
| COUSTEIX Guy | 9/10 | 2020 days | 5% |
| California caravan first time | 8/10 | 2171 days | 4% |
| Su | 9/10 | 2233 days | 4% |
| Brian Palmer | 8/10 | 2567 days | 4% |
| helen reeve | 8/10 | 2659 days | 3% |
| Ingrid Peters | 8/10 | 2659 days | 3% |
| Eversons | 8/10 | 2901 days | 3% |
| Lene Hendel | 8/10 | 2918 days | 3% |
| Shira LA | 9/10 | 2932 days | 3% |
| sarah garlough | 6/10 | 2970 days | 2% |
| Anna Holloway | 9/10 | 3036 days | 3% |
| CARMERS | 10/10 | 3054 days | 3% |
| Jon Veitch | 9/10 | 3206 days | 2% |
| Joan Robinson | 8/10 | 3225 days | 2% |
| Breanna Alexander | 7/10 | 3286 days | 2% |
| Rebecca Lindsey | 6/10 | 3296 days | 2% |
| Stuart Morgan | 8/10 | 3393 days | 2% |
| Shane Mun | 10/10 | 3445 days | 2% |
| Catherine Davison | 9/10 | 3567 days | 2% |
| Elaine Carter | 10/10 | 3578 days | 2% |
| Phillippa McLernon | 8/10 | 3614 days | 1% |
| Alan Field | 8/10 | 3724 days | 1% |
| Chester Martin | 10/10 | 3800 days | 1% |
| John Chilcote | 9/10 | 3896 days | 1% |
| Stephanie | 9/10 | 3913 days | 1% |
| Christian Jenny | 10/10 | 3916 days | 1% |
| Melvin Spear | 9/10 | 3970 days | 1% |
| Philippe Lopez | 8/10 | 4002 days | 1% |
| holidaymad from Solihull | 7/10 | 4027 days | 1% |
| Lea Karl | 10/10 | 4046 days | 1% |
| Jurgen Moors | 6/10 | 4063 days | 1% |
| David Krasner | 10/10 | 4359 days | 0% |
| John Treasure | 6/10 | 4362 days | 0% |
| 1246km | 7/10 | 4758 days | 1% |
| Craig Jones | 9/10 | 4758 days | 1% |
| Reinier Timmer | 8/10 | 4771 days | 1% |
| Michal | 8/10 | 4775 days | 1% |
| Julien Bocherens | 10/10 | 4775 days | 1% |
| Wouter Trumpie | 8/10 | 4778 days | 1% |
| Marian | 6/10 | 4791 days | 1% |
| Adam Hassan | 8/10 | 4794 days | 1% |
| Laurits and Bettina | 8/10 | 4796 days | 1% |
| Liz Marquart Scholtz | 8/10 | 4800 days | 1% |
| Julia Ramseier | 10/10 | 4801 days | 1% |
| Christian | 10/10 | 4801 days | 1% |
| Megan Child | 9/10 | 4806 days | 1% |
| Ruben Kunze | 1/10 | 5054 days | 0% |
| Be Groen | 8/10 | 5056 days | 1% |
| Patricia Fearon | 10/10 | 5076 days | 1% |
| Hans Erik Munch | 8/10 | 5091 days | 1% |
| Sarah and Soren | 9/10 | 5161 days | 1% |
| Marc & Pauline | 9/10 | 5161 days | 1% |
| Alice Bastiman | 9/10 | 5407 days | 1% |
| Schroeder | 8/10 | 5418 days | 1% |
| Leanne Shepherd | 8/10 | 5422 days | 1% |
| lyndavid | 9/10 | 5430 days | 1% |
| Justin Pearce | 8/10 | 5434 days | 1% |
| Peter & Margo Boullin | 10/10 | 5438 days | 1% |
| Walter Peters | 10/10 | 5442 days | 1% |
| Annie Pennington | 10/10 | 5445 days | 1% |
| Phillips | 8/10 | 5445 days | 1% |
| Jansen | 9/10 | 5445 days | 1% |
| Angela | 10/10 | 5446 days | 1% |
| Philipp Rau | 9/10 | 5449 days | 1% |
| Eva Stauderova | 10/10 | 5449 days | 1% |
| G R Vangerven | 9/10 | 5451 days | 1% |
| Igor Filart | 9/10 | 5453 days | 1% |
| D Oostrum | 9/10 | 5453 days | 1% |
| T Chapman | 7/10 | 5453 days | 1% |
| De Blaeij | 8/10 | 5456 days | 1% |
| Michelle Booty | 8/10 | 5457 days | 1% |
| Mikeminch | 8/10 | 5550 days | 1% |
| Andrew Hammond | 8/10 | 5581 days | 1% |
| bqueen_111 | 10/10 | 5581 days | 1% |
| BigSis | 8/10 | 5642 days | 1% |
| Silke Seemann | 10/10 | 5786 days | 1% |
| Lamb | 9/10 | 5822 days | 1% |
| mariekef | 7/10 | 5869 days | 1% |
| hofstetterf | 9/10 | 5883 days | 1% |
| Anayara Diaz Torres | 6/10 | 5896 days | 1% |
| Geoff Renshaw | 4/10 | 5896 days | 1% |
| Fer Bonsel | 8/10 | 5908 days | 1% |
| ulrichk | 10/10 | 6002 days | 1% |
| michellew | 9/10 | 6077 days | 1% |
| GemmaC | 8/10 | 6118 days | 1% |
| neeltjec | 9/10 | 6129 days | 1% |
| desl | 9/10 | 6129 days | 1% |
| Martien van Brakel | 9/10 | 6129 days | 1% |
| Viktoria Stoffel | 10/10 | 6136 days | 1% |
| DavidMurray | 10/10 | 6163 days | 1% |
| RichardE | 8/10 | 6164 days | 1% |
Adjustments
Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.
Sample Size Adjustment
No Adjustment
A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Rotorua Tasman Holiday Parks experience has plenty of reviews and does not meet the criteria for any adjustment.
Recent Reviews Adjustment
-4.06% Adjustment
There may be an adjustment if this experience hasn't received any reviews within the last 44 days. However the Rotorua Tasman Holiday Parks experience does not meet the criteria for any adjustment.
In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.
The Rotorua Tasman Holiday Parks experience has been adjusted for 200 days. Adjustments are according to the following table.
| Days | Adjustment |
|---|---|
| … | … |
| 197 | -4.00% |
| 198 | -4.02% |
| 199 | -4.04% |
| 200 | -4.06% |
| 201 | -4.08% |
| 202 | -4.10% |
| 203 | -4.12% |
| … | … |
Balancing Adjustment
2.22% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled customers are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Final Ranking Score
85%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.