G'day, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Rotorua Tasman Holiday Parks.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Rotorua Tasman Holiday Parks
Valid Reviews
103 Valid Reviews
The Rotorua Tasman Holiday Parks experience has a total of 106 reviews. There are 103 valid reviews that are included when calculating the ranking score and 3 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 103 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 26 |
|
25% |
| 9/10 | 30 |
|
29% |
| 8/10 | 33 |
|
32% |
| 7/10 | 6 |
|
6% |
| 6/10 | 6 |
|
6% |
| 5/10 | 0 |
|
0% |
| 4/10 | 1 |
|
1% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 1 |
|
1% |
85.15% Average
The raw data average (mean) for all the Rotorua Tasman Holiday Parks valid reviews is 85.15% and is based on 103 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
54 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 103 valid reviews, the experience has 54 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 54 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 15 |
|
28% |
| 9/10 | 15 |
|
28% |
| 8/10 | 18 |
|
33% |
| 7/10 | 2 |
|
4% |
| 6/10 | 2 |
|
4% |
| 5/10 | 0 |
|
0% |
| 4/10 | 1 |
|
2% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 1 |
|
2% |
85.19% Average
The raw data average (mean) for all the Rotorua Tasman Holiday Parks face-to-face reviews is 85.19% and is based on 54 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
90.70%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Oliver Muenster | 10/10 | 78 days | 100% |
| Heiko Millhahn | 10/10 | 106 days | 100% |
| Emily | 9/10 | 168 days | 98% |
| René Burkhard | 9/10 | 198 days | 97% |
| Laura (UK) | 10/10 | 351 days | 93% |
| McLean | 9/10 | 443 days | 88% |
| Sof | 8/10 | 471 days | 86% |
| Nadia | 8/10 | 594 days | 78% |
| Maud Jabouley | 10/10 | 747 days | 68% |
| AR | 7/10 | 777 days | 61% |
| Ben | 10/10 | 868 days | 57% |
| Kate | 9/10 | 2147 days | 4% |
| COUSTEIX Guy | 9/10 | 2147 days | 4% |
| California caravan first time | 8/10 | 2298 days | 4% |
| Su | 9/10 | 2360 days | 4% |
| Brian Palmer | 8/10 | 2694 days | 3% |
| helen reeve | 8/10 | 2786 days | 3% |
| Ingrid Peters | 8/10 | 2786 days | 3% |
| Eversons | 8/10 | 3028 days | 2% |
| Lene Hendel | 8/10 | 3045 days | 2% |
| Shira LA | 9/10 | 3059 days | 2% |
| sarah garlough | 6/10 | 3097 days | 2% |
| Anna Holloway | 9/10 | 3163 days | 2% |
| CARMERS | 10/10 | 3181 days | 2% |
| Jon Veitch | 9/10 | 3333 days | 2% |
| Joan Robinson | 8/10 | 3352 days | 2% |
| Breanna Alexander | 7/10 | 3413 days | 1% |
| Rebecca Lindsey | 6/10 | 3423 days | 1% |
| Stuart Morgan | 8/10 | 3520 days | 1% |
| Shane Mun | 10/10 | 3572 days | 1% |
| Catherine Davison | 9/10 | 3694 days | 1% |
| Elaine Carter | 10/10 | 3705 days | 1% |
| Phillippa McLernon | 8/10 | 3741 days | 1% |
| Alan Field | 8/10 | 3851 days | 1% |
| Chester Martin | 10/10 | 3927 days | 1% |
| John Chilcote | 9/10 | 4023 days | 0% |
| Stephanie | 9/10 | 4040 days | 0% |
| Christian Jenny | 10/10 | 4043 days | 0% |
| Melvin Spear | 9/10 | 4097 days | 0% |
| Philippe Lopez | 8/10 | 4129 days | 0% |
| holidaymad from Solihull | 7/10 | 4154 days | 0% |
| Lea Karl | 10/10 | 4173 days | 0% |
| Jurgen Moors | 6/10 | 4190 days | 0% |
| David Krasner | 10/10 | 4486 days | 1% |
| John Treasure | 6/10 | 4489 days | 1% |
| 1246km | 7/10 | 4885 days | 1% |
| Craig Jones | 9/10 | 4885 days | 1% |
| Reinier Timmer | 8/10 | 4898 days | 1% |
| Michal | 8/10 | 4902 days | 1% |
| Julien Bocherens | 10/10 | 4902 days | 1% |
| Wouter Trumpie | 8/10 | 4905 days | 1% |
| Marian | 6/10 | 4918 days | 1% |
| Adam Hassan | 8/10 | 4921 days | 1% |
| Laurits and Bettina | 8/10 | 4923 days | 1% |
| Liz Marquart Scholtz | 8/10 | 4927 days | 1% |
| Julia Ramseier | 10/10 | 4928 days | 1% |
| Christian | 10/10 | 4928 days | 1% |
| Megan Child | 9/10 | 4933 days | 1% |
| Ruben Kunze | 1/10 | 5181 days | 0% |
| Be Groen | 8/10 | 5183 days | 1% |
| Patricia Fearon | 10/10 | 5203 days | 1% |
| Hans Erik Munch | 8/10 | 5218 days | 1% |
| Sarah and Soren | 9/10 | 5288 days | 1% |
| Marc & Pauline | 9/10 | 5288 days | 1% |
| Alice Bastiman | 9/10 | 5534 days | 1% |
| Schroeder | 8/10 | 5545 days | 1% |
| Leanne Shepherd | 8/10 | 5549 days | 1% |
| lyndavid | 9/10 | 5557 days | 1% |
| Justin Pearce | 8/10 | 5561 days | 1% |
| Peter & Margo Boullin | 10/10 | 5565 days | 1% |
| Walter Peters | 10/10 | 5569 days | 1% |
| Annie Pennington | 10/10 | 5572 days | 1% |
| Phillips | 8/10 | 5572 days | 1% |
| Jansen | 9/10 | 5572 days | 1% |
| Angela | 10/10 | 5573 days | 1% |
| Philipp Rau | 9/10 | 5576 days | 1% |
| Eva Stauderova | 10/10 | 5576 days | 1% |
| G R Vangerven | 9/10 | 5578 days | 1% |
| Igor Filart | 9/10 | 5580 days | 1% |
| D Oostrum | 9/10 | 5580 days | 1% |
| T Chapman | 7/10 | 5580 days | 1% |
| De Blaeij | 8/10 | 5583 days | 1% |
| Michelle Booty | 8/10 | 5584 days | 1% |
| Mikeminch | 8/10 | 5677 days | 1% |
| Andrew Hammond | 8/10 | 5708 days | 1% |
| bqueen_111 | 10/10 | 5708 days | 1% |
| BigSis | 8/10 | 5769 days | 1% |
| Silke Seemann | 10/10 | 5913 days | 1% |
| Lamb | 9/10 | 5949 days | 1% |
| mariekef | 7/10 | 5996 days | 1% |
| hofstetterf | 9/10 | 6010 days | 1% |
| Anayara Diaz Torres | 6/10 | 6023 days | 1% |
| Geoff Renshaw | 4/10 | 6023 days | 0% |
| Fer Bonsel | 8/10 | 6035 days | 1% |
| ulrichk | 10/10 | 6129 days | 1% |
| michellew | 9/10 | 6204 days | 1% |
| GemmaC | 8/10 | 6245 days | 1% |
| neeltjec | 9/10 | 6256 days | 1% |
| desl | 9/10 | 6256 days | 1% |
| Martien van Brakel | 9/10 | 6256 days | 1% |
| Viktoria Stoffel | 10/10 | 6263 days | 1% |
| DavidMurray | 10/10 | 6290 days | 1% |
| RichardE | 8/10 | 6291 days | 1% |
Adjustments
Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.
Sample Size Adjustment
No Adjustment
A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Rotorua Tasman Holiday Parks experience has plenty of reviews and does not meet the criteria for any adjustment.
Recent Reviews Adjustment
-0.79% Adjustment
There may be an adjustment if this experience hasn't received any reviews within the last 94 days. However the Rotorua Tasman Holiday Parks experience does not meet the criteria for any adjustment.
In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.
The Rotorua Tasman Holiday Parks experience has been adjusted for 58 days. Adjustments are according to the following table.
| Days | Adjustment |
|---|---|
| … | … |
| 55 | -0.75% |
| 56 | -0.77% |
| 57 | -0.78% |
| 58 | -0.79% |
| 59 | -0.81% |
| 60 | -0.82% |
| 61 | -0.83% |
| … | … |
Balancing Adjustment
1.01% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled customers are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Final Ranking Score
91%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.