Hi there, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Rotorua TOP 10 Holiday Park.
If you have any questions or comments about our ranking score calculation please get in touch at email@example.com. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
92 Valid Reviews
The Rotorua TOP 10 Holiday Park experience has a total of 93 reviews. There are 92 valid reviews that are included when calculating the ranking score and 1 invalid review that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 92 valid reviews:
The raw data average (mean) for all the Rotorua TOP 10 Holiday Park valid reviews is 84.46% and is based on 92 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
54 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
Within the 92 valid reviews, the experience has 54 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 54 face-to-face reviews:
The raw data average (mean) for all the Rotorua TOP 10 Holiday Park face-to-face reviews is 85.19% and is based on 54 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
|COUSTEIX Guy||9/10||201 days||100%|
|California caravan first time||8/10||352 days||82%|
|Brian Palmer||8/10||748 days||24%|
|helen reeve||8/10||840 days||16%|
|Ingrid Peters||8/10||840 days||16%|
|Lene Hendel||8/10||1099 days||5%|
|Shira LA||9/10||1113 days||5%|
|sarah garlough||6/10||1151 days||4%|
|Anna Holloway||9/10||1217 days||5%|
|Jon Veitch||9/10||1387 days||5%|
|Joan Robinson||8/10||1406 days||4%|
|Breanna Alexander||7/10||1467 days||4%|
|Rebecca Lindsey||6/10||1477 days||4%|
|Stuart Morgan||8/10||1574 days||4%|
|Shane Mun||10/10||1626 days||4%|
|Catherine Davison||9/10||1748 days||4%|
|Elaine Carter||10/10||1759 days||4%|
|Phillippa McLernon||8/10||1795 days||4%|
|Alan Field||8/10||1905 days||3%|
|Chester Martin||10/10||1981 days||3%|
|John Chilcote||9/10||2077 days||3%|
|Christian Jenny||10/10||2097 days||3%|
|Melvin Spear||9/10||2151 days||3%|
|Philippe Lopez||8/10||2183 days||3%|
|holidaymad from Solihull||7/10||2208 days||3%|
|Lea Karl||10/10||2227 days||3%|
|Jurgen Moors||6/10||2244 days||2%|
|David Krasner||10/10||2540 days||2%|
|John Treasure||6/10||2543 days||2%|
|Craig Jones||9/10||2939 days||1%|
|Reinier Timmer||8/10||2952 days||1%|
|Julien Bocherens||10/10||2956 days||1%|
|Wouter Trumpie||8/10||2959 days||1%|
|Adam Hassan||8/10||2975 days||1%|
|Laurits and Bettina||8/10||2977 days||1%|
|Liz Marquart Scholtz||8/10||2981 days||1%|
|Julia Ramseier||10/10||2982 days||1%|
|Megan Child||9/10||2987 days||1%|
|Ruben Kunze||1/10||3235 days||1%|
|Be Groen||8/10||3237 days||1%|
|Patricia Fearon||10/10||3257 days||1%|
|Hans Erik Munch||8/10||3272 days||1%|
|Sarah and Soren||9/10||3342 days||1%|
|Marc & Pauline||9/10||3342 days||1%|
|Alice Bastiman||9/10||3588 days||0%|
|Leanne Shepherd||8/10||3603 days||0%|
|Justin Pearce||8/10||3615 days||0%|
|Peter & Margo Boullin||10/10||3619 days||0%|
|Walter Peters||10/10||3623 days||0%|
|Annie Pennington||10/10||3626 days||0%|
|Philipp Rau||9/10||3630 days||0%|
|Eva Stauderova||10/10||3630 days||0%|
|G R Vangerven||9/10||3632 days||0%|
|Igor Filart||9/10||3634 days||0%|
|D Oostrum||9/10||3634 days||0%|
|T Chapman||7/10||3634 days||0%|
|De Blaeij||8/10||3637 days||0%|
|Michelle Booty||8/10||3638 days||0%|
|Andrew Hammond||8/10||3762 days||1%|
|Silke Seemann||10/10||3967 days||1%|
|Anayara Diaz Torres||6/10||4077 days||1%|
|Geoff Renshaw||4/10||4077 days||1%|
|Fer Bonsel||8/10||4089 days||1%|
|Martien van Brakel||9/10||4310 days||1%|
|Viktoria Stoffel||10/10||4317 days||1%|
Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.
A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Rotorua TOP 10 Holiday Park experience has plenty of reviews and does not meet the criteria for any adjustment.
There may be an adjustment if this experience hasn't received any reviews within the last 46 days. However the Rotorua TOP 10 Holiday Park experience does not meet the criteria for any adjustment.
In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.
The Rotorua TOP 10 Holiday Park experience has been adjusted for 124 days. Adjustments are according to the following table.
The final ranking score once adjustments and rounding has been applied. This value is cached and recalculated each day. Therefore it may not be precisely accurate based on the other values presented.
If you have any questions or comments about our ranking score calculation please get in touch at firstname.lastname@example.org.