Good location for mountain biking. Thermal hot pools and outdoor pool were amazing. Facilities need updating.
As a family of 5 (2 adults and 3 kids) we love our stay here. Clean and tidy and very comfortable warm cabins. The thermal’s pools are deliciously hot even in the middle of winter. Staff were very friendly. Close to town and mountain biking- we’ll be back!
I paid $20 per night for an unpowered tent site, and set up under a tree which was fairly private although the tent site is a field. There was unlimited access to hot pools, a decent kitchen and dining area, a living room with outlets, and showers. There are no utensils or cookware out, but available for rent. Lots of friendly Kiwis camping here as well, instead of just tourists. Close to mountain biking, which is why I picked the spot.
Booked two nights in a powered site for motorhome. Basically a dust bowl of a parking space next to a covered walkway. Communal facilities were extremely busy. Kitchen consisted of 5 kitchen bays, each bay with stove/stove with oven, bench space, and sink. Generally well laid out with lots of additional features, microwaves, toasters etc. Dining room was roomy, but busy. Bathrooms were dated and stainless steel shower tray was slippery. Kids pool was popular with kids not warm, and hot pools disappointing could be cleaner.
Good value to camp and unlimited use of thermal pools until close then able to access again early am before opening. Busy site, kitchen facilities ( hot plate took a long time to cook on), laundry facilities, drying room and hot showers and toilets. Great place to unwind after long day of driving. Food available to purchase from cafe a bit expensive and not that great.
Stayed in the non-powered camper area which was a field. Managed to park the van near a picnic table which was nice, otherwise you’re out in the open a tad. Kitchen decent, no cooking supplies though. Very close to the mountain biking which is nice. Simple and a bit dated but it is what it is.
frans van schie
clean everything you need is here including friendly staff
The hot pools are nice but the facilities are dated and not all of the BBQs had gas connected so we had to hunt around to find one that was working to be able to cook. It's untidy previous guests old socks on the floor of the pitch. There aren't any views to admire of an evening.
Costs: 45$ powered campsite, 2persons, 1night
+ big kitchen with almost all electronic appliance
+ thermal hot pools
+ hot showers, no extra charge
+ bathrooms and kitchen clean
- strong smell
- paid wifi
- no charm, didn’t feel cozy
All in all a good stay for a night but not more.
Interesting place because it's very close to the Wai O Tapu thermal wonderland. The free thermal pool are a good place to have a break at the end of the day.
But sleeping here was hard. The campground is little, and we couldn't even open the doors of our campervan. Some other cars came and parked too close. And of course they spent hours opening and closing their doors. The campground is not cheap, a bit more space would be appreciated
What a shame. This could be a really nice site but it needs some attention. The powered sites need tidying and weeding. It is a great location however for the geysers and for mountains biking so I would recommend for location.
Staff were friendly. Paid wifi came in handy. Site was pretty open to neighbours. Thermal pools were pretty industrial and exposed but free and used by us. The older kitchen was freezing cold and no supplies whatsoever. I believe you could hire cooking stuff if needed. The bathrooms as well were just cement floors but the showers were hot and no lines.
Winter review - Happy enough with the facilities - free hot springs (can get busy, and awkward), hot showers (temp and pressure both mediocre), helpful friendly staff, pretty grounds. Would've been nice to have an area to dry out towels and swimmers though.
Very friendly staff. Handy location. Facilities were fine. Kitchen very clean. As it was raining, we appreciated the coveted walkway from our camper to the showers.
Handy location for Te Puia, only a couple of minutes walk. Hot showers and good kitchen facilities and a common room, you can rent cooking equipment as needed. Free hot springs. I camped in a tent and there were a few different places to pitch around the site. Best to book ahead in the summer. Not the prettiest of campsites but for one in town it's fine.
This place could be so great if it just had a good clean, sorted out the (very uneven) camp ground, could guarantee hot showers.
Was here 3 nights and so far only had 1 hot shower. The bathroom is full of alive and dead bugs and tonnes of cobwebs in the communal areas.
Bram de Vries
We had a powered camper spot for a day in February. The nearby showers are free to use but probably fed by boiler, because they were pretty cold by the time we got around to showering. The camper spots are fine, but nothing special. We paid $45, which was a pretty hefty price, considering the above.
We were coming from Whakatane and the White Island and needed a shower and laundry so we booked it last minute the same day. Staff is friendly, it has hot pools included (we did not use them, we had no time) and the facilities are decent and clean. Our powered site was next to the entrance and had the facilities just in front: toilets and showers, laundry, kitchen and clothe lines. There were only two showers and what seemed a family bathroom, but there were other showers facilities nearby. Laundry and drier 2$ each, has big kitchen. It was quiet and a nice place to stay.
There are pools located inside the campground!
Philippa and Adam
This place gets 6/10 because it has a free thermal pools & a cold swimming pool for people to use. It'd be improved by providing some better equipment in the kitchen (the couple of pans that were provided were disgusting because they were so rusty), making more of an effort to clean the communal areas & updating a few things. Despite having thermal pools the "hot" water in the kitchen & showers was tepid, at best. It cost $40 for two people on an unpowered site in March, which we felt was overpriced.
This was the worst place we stayed at during our three week stay in New Zealand. The staff were very helpful though. The kitchen was very basic, few showers (some only cold water).
Jane Louise Stokes
We stayed in a very basic cabin. $90 for a cabin with a basic kitchen. It was mega basic and lacked anything modern. This would have been forgiven if we could have had any sleep at all. This site is right on the highway. Our cabin was about 3 metres from the highway and the logging lorries thunder past all night. They light the place up, the engine noise is deafening and the whole cabin shook. All night. I almost drove to the other end of the campground to sleep in the car but I couldn't because I had a child in the cabin.
The shower was hot and the utility block fine. I didn't try the thermal pools and the cold swimming pool was icy cold but enjoyed by my son. BBQ was very greasy but worked well.
This site would be better if you can guarantee to be away from the very busy very noisy road. I'm not sure I could get far enough away from it though!!
One single point for the lovely ladies that aided us on arrival. Warm reception and highly knowledgeable on the area. Borderline price gouging. $45 a night for a powered site. Showers are old and in disrepair, kitchen was filthy and supplied nothing. Laundry took all my coins. Was expecting facilities in the same class as a Top 10 but was highly disappointed. Insult to injury when we were accused of not paying on our way out. Would not recommend, would not return.
This campsite was fine for a night near the centre of Rotorua. Its main plus points were its location and also the hot pools on site. The campervan spaces were fine, nothing special. The facilities were all adequate and I liked the kitchen with the separate kitchenette areas. The hot pools were lovely in the evening. There were three smaller ones and a slightly bigger one.
I would have given this place a 10, but the prices are ridiculous!!! I'm just one person in a non powered spot for a camper van and they charged me $40!! It's not even summer! So I just sucked it up and said ok because I really needed wifi, but the wifi doesn't even work. DON'T COME HERE if you're a traveler trying to save money.
Overall a nice place, clean facilities and the ladies room had a hair dryer. Shower warm, not much pressure and all your stuff gets wet so don't forget a big plastic bag to put your stuff in. Bathroom was FREEZING definitely need to close it up a bit and needs a heater. Good kitchen facilities, again very clean and well priced. Laundry was the best we have had yet.
Very good campsite near the museum Te Puia. Warm and very clean showers. Equipped kitchen and heated. Hot pools - very nice pool !!!
Nice place, right by the geysers, so good location. Facilities were good, showers, toilets, kitchen etc all clean and spacious.
The pools were not working when we were there but for the rest it was quite a nice place. Bus to Rotorua center stops nearby and it was nice that there was a small restaurant as well
Very expensive. Not clean facilities and only two showers and toilets for a big group of people. The reception was friendly but this was the only thing. Would not get back.
Good price, you have access to a warm pool, very friendly.
Sadly this site is in the middle of being renovated. Therefore the facilities were not up to standard and we moved site without staying.
It is in a good location but will need to improve.
Friendly enough. Facilities clean but look a little tired. Hopefully they will get modernised. Out of main town. It that suited us. Small thermal pools were dated but ok.
Rotorua Thermal Holiday Park responds:
Hello, thank you for your feedback.
Your feed back helps us understand where we can improve costumer satisfaction. We are currently working on upgrading the hot pools and Cabins.
hopefully by Christmas next year our upgrades will be finished.
Thank you once again for your valued comments and for choosing Rotorua Thermal Holiday park as your place of stay.
This park is now under new management, and what a difference!!! The whole place has a different attitude and personality. I would not hesitate to recommend it to any camper. ALL the facilities are at no extra charge, the hot pools are great, the other facilities are being upgraded as funds become available, there is a discount for mountain bikers, which is great! I thoroughly enjoyed the stay and intend to make it my place to stay while mountain biking the redwoods.
Stayed 2 nights all facilities are a bit old but well looked after and clean. The hot pools where always nice at the end of a long day. All staff where helpful and friendly. A little way out from the main centre of town
K & F
We spent March 2013 travelling around North Island in a large self-contained camper van. We visited a lot of different camping places and holiday parks and we’ve reviewed them all for Rankers. We judged them by different criteria from most people. We weren’t interested in playgrounds, paddling pools, trampolines, or all the other facilities for children. Instead we wanted peace and tranquillity, a beautiful location, clean and accessible facilities, and a decent amount of space between sites. We used the holiday parks mostly for one night stops and did not consider them as holiday destinations in their own right. Please read the following review with this in mind.
We were lucky to get a site which was very private and secluded, screened from other sites by trees and bushes, and looking out onto the almost deserted tent camping area, giving us the impression that the whole holiday park was just as quiet. But it wasn’t. In some parts of the park it was quite crowded, but even then the sites were still generously large.
The facilities were adequate, but nothing special. The main attraction is the “Thermal” part of the park’s name, but we didn’t sample those so no comment on that subject.
The Te Puia Maori Cultural Centre is very close by. Worth it just for that. Don’t miss it.
Rotorua Thermal Holiday Park responds:
Hello, Thank you in your lovely feed back.
Your feed back is of value to us. We are currently going threw up-grades due to new Management and ownership of Park.
I hope you visit us again.
Kind regards Clare Ngatai (New Management)
Old facilities and very basic common space/kitchen for the price.
tired facilities and landscaping, but worth it for the free pools.
Too expensive - same prices as a top 10 but not the same quality.
Nice and clean amenities, living room with internet, dining room, hot pools for free, fair price, but no refrigerator.
Excellent facilities, great cold pools for free, shops and swimming pool. Fridge not in the kitchen = complicated.
Stayed here for a night to enjoy the hot pools and see some of Rotura.
The park itself is really well kept and the facilities were above expectations. The hot pools were good and definitely a nice touch!
Only slight downside was that it is a 30 minute walk into town and there isn't much of anything interesting on the way! I would recommend driving and parking at the big shopping centre instead.
Good position close to town. Very thoughtful touches for campervans such as hard standing but with covered walkway to WC's. Spotless.
Very nice site, nice hot pools on the campground, walking distance to Te Puia.
This is a large camp with older but very well maintained facilities. There are well established trees and hedges separating sites and 5 thermal pools to choose from.
reasonably priced plus a shop.
Great campground, two pools and nice clean showers and washrooms.
This campground is fantastic because you can swim on a pool or bath water from hot volcanic rocks. The facilities are amazing.
Nice and small.
Hot pool, welcoming person, big kitchen, a nice place in nature (lots of trees and grass).
David & Mary-Jane Ryder
Excellent facilities, free hot mineral pools (thermal springs).
Tony & Rachel
Welcoming and helpful camp office, excellent facilities (including swimming pool and mineral pools) and beautiful grounds. Quiet in November.
a great place to stay! very friendly staff, cosy sites, clean facillities, free thermal pools and a good, little shop. we enjoyed it :-)
We Stayed at Rotorua thermal holiday park it was a fantastic experience as it was our first time camping. They had very clean facilities, friendly staff, great hot pools and most of all the most stunning grounds. We have already booked our next family holiday there.
Great place stayed in a log cabin and loved it the hot pools were great after a long day biking.Friendly staff and tidy grounds full of trees.
We stay regularly at this Holiday Park, both in units, cabins and a tent. It is always a wonderful experience and Carys and the staff are very friendly and helpful. The thermal pools are a real treat - the kids love them too. Facilities are always clean. Obviously we love the place as we keep coming back!!!
Nice Thermal Holiday Park. We stayed just for one night. The personnel where very nice and the toilets and showers very clean.
Great location and well laid out park. It has its own hot pools. Also a VERY well equipped campsite shop.
Karin & Bastiaan
Paid $36 for a nice location close to facilities (kitchen, dining room, shower and toilets, tv/computer room. All very well maintained. FREE thermal pools - awesome!
Very nice, great pools, kitchen. Close to all fun things.
Nick van de Belt
New facilities, very good. Free hot spring pools, friendly and a nice field for a tent. Only a slight smell of the mud pools.
Great thermal pools, very good location. Park sites are a little too small for campervans, not so well maintained.
S and A Koehue
Great equipement! Toilets and showers. Nothing missed! Clean!
Good facilities, swimming pool, hot pools, laundry etc. Difficulty parking campervan without 'bottoming out' in our slot.
A very nice site - staff very helpful with good facilities, apart from electric power not located close to pitch, so had difficulty trying to connect.
Relaxed place, not too big, friendly service, heated campsite, pool and hot bathes.
Clean, thermal pools, good facilities (kitchen, showers...).
Katrin & Mark
A park with hot pools, you can relax, it is included in the price for overnight stays.
Sue & Graham Mullin
Not enough showers. Hot pools had brown floaties (unknown origin), not pristine. Staff said they were iron/mineral deposits.
A little bit out of town but it's a well run Holiday Park.
Clean toilets and showers, big camping spaces and all the faciities one needs. If you don't mind the smell of the nearby thermal pools we can highly recommend this one.
It is a nice camp ground but it is bad that the hot pools are in bad condition and the amenities.
Clean, friendly, excellent facilities
M and H Lunn
Camped in top paddock. Very pleasant. Free hot pools.
Nice green park with really clean facilities. Access to thermal hot pools included - friendly welcome and helpful staff.
Packed the vans in very small sites per van. Not very friendly. Nice pools though and showers.
Good place, nice hot water pools.
Very nice and hot pools included in the price.
Very nice, with hot pools, and they are very friendly.
We liked the hot pools and facilities, but somebody broke into our car while at night while we were sleeping in the tents beside it!
Friendly, clean, good facilities and internet access. No extra fee for the hot pools :)
Very good, Restaurant good. Lots to do. Only problem is not enough showers and toilets plus they need to be serviced more regularly.