Hi, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Blue Lake TOP 10 Holiday Park.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Blue Lake TOP 10 Holiday Park
Valid Reviews
113 Valid Reviews
The Blue Lake TOP 10 Holiday Park experience has a total of 116 reviews. There are 113 valid reviews that are included when calculating the ranking score and 3 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 113 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 27 |
|
24% |
| 9/10 | 37 |
|
33% |
| 8/10 | 28 |
|
25% |
| 7/10 | 7 |
|
6% |
| 6/10 | 6 |
|
5% |
| 5/10 | 2 |
|
2% |
| 4/10 | 1 |
|
1% |
| 3/10 | 1 |
|
1% |
| 2/10 | 0 |
|
0% |
| 1/10 | 4 |
|
4% |
82.57% Average
The raw data average (mean) for all the Blue Lake TOP 10 Holiday Park valid reviews is 82.57% and is based on 113 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
73 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 113 valid reviews, the experience has 73 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 73 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 17 |
|
23% |
| 9/10 | 23 |
|
32% |
| 8/10 | 23 |
|
32% |
| 7/10 | 5 |
|
7% |
| 6/10 | 3 |
|
4% |
| 5/10 | 1 |
|
1% |
| 4/10 | 1 |
|
1% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
85.34% Average
The raw data average (mean) for all the Blue Lake TOP 10 Holiday Park face-to-face reviews is 85.34% and is based on 73 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
87.31%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Andy | 10/10 | 212 days | 100% |
| Peter Cook | 9/10 | 240 days | 98% |
| Nicole | 8/10 | 577 days | 81% |
| Lini | 10/10 | 1094 days | 36% |
| Milly | 1/10 | 1336 days | 8% |
| James Houston | 6/10 | 1336 days | 16% |
| Mitch | 10/10 | 1550 days | 10% |
| Jim Peterson | 1/10 | 1701 days | 2% |
| Kellie | 9/10 | 1824 days | 5% |
| Mike | 9/10 | 2038 days | 5% |
| Mrs Lounis | 10/10 | 2494 days | 4% |
| Timo | 10/10 | 2555 days | 4% |
| David Wilson | 9/10 | 2707 days | 3% |
| TP&MM | 7/10 | 2797 days | 3% |
| Flatlanders | 8/10 | 2828 days | 3% |
| Kenza | 7/10 | 2920 days | 3% |
| Jessica Belanger | 1/10 | 3161 days | 1% |
| Tina and Terry | 8/10 | 3162 days | 2% |
| Leanne Taylor-Smith | 5/10 | 3212 days | 2% |
| Al Black | 9/10 | 3410 days | 2% |
| Donna Maclay | 1/10 | 3526 days | 1% |
| estelle D | 10/10 | 3588 days | 2% |
| Desmond | 10/10 | 3649 days | 1% |
| Jule & Thomas aus Hamburg Elternzeit 2015 | 6/10 | 4015 days | 1% |
| James Webster | 6/10 | 4214 days | 0% |
| Jacques Dumas | 9/10 | 4229 days | 0% |
| Sue Hempstead | 8/10 | 4265 days | 0% |
| Sarah Munnings | 10/10 | 4349 days | 0% |
| Chris Mitchell | 9/10 | 4623 days | 1% |
| Jake Bell | 3/10 | 4654 days | 0% |
| Humphrey | 9/10 | 4715 days | 1% |
| Helene & Peter | 8/10 | 4715 days | 1% |
| Brian | 9/10 | 4715 days | 1% |
| Hanneke P | 8/10 | 5019 days | 1% |
| Michelle Chambers | 9/10 | 5019 days | 1% |
| Pamela Moresby | 10/10 | 5019 days | 1% |
| Andreas Garbin | 10/10 | 5038 days | 1% |
| Lauret Stulemeyer | 8/10 | 5038 days | 1% |
| Steve Douthwaite | 10/10 | 5039 days | 1% |
| Hans | 8/10 | 5040 days | 1% |
| Peter | 10/10 | 5043 days | 1% |
| Milena Heinrich | 10/10 | 5056 days | 1% |
| Stevie | 9/10 | 5062 days | 1% |
| Tuedi Muggli | 10/10 | 5322 days | 1% |
| Michael Jefferies | 9/10 | 5328 days | 1% |
| Paul & Jayne Smith | 8/10 | 5335 days | 1% |
| Nigel Horrocks | 9/10 | 5335 days | 1% |
| Frans Roebroek | 9/10 | 5336 days | 1% |
| R E Webb | 9/10 | 5337 days | 1% |
| Ozgla | 9/10 | 5338 days | 1% |
| Jacques Duyvestijn | 9/10 | 5338 days | 1% |
| Farid Juillot | 8/10 | 5339 days | 1% |
| Kim Thorsted | 7/10 | 5348 days | 1% |
| Ole Klothrop | 9/10 | 5348 days | 1% |
| Dick van Doorn | 8/10 | 5353 days | 1% |
| Lilja Bjork Hermannsdottir | 6/10 | 5353 days | 1% |
| cindyd | 9/10 | 5416 days | 1% |
| Manuela Zimmerti | 5/10 | 5417 days | 1% |
| Bernhard & Brigitte Gosch | 8/10 | 5423 days | 1% |
| Ross Cooke | 10/10 | 5423 days | 1% |
| Caroline | 7/10 | 5430 days | 1% |
| Konny | 10/10 | 5432 days | 1% |
| B_and_F_MN | 9/10 | 5660 days | 1% |
| Philip Gierke | 8/10 | 5665 days | 1% |
| Florian Miller | 10/10 | 5674 days | 1% |
| Ven | 6/10 | 5677 days | 1% |
| Nicola Thackray | 10/10 | 5678 days | 1% |
| Barry Digby | 10/10 | 5678 days | 1% |
| Juergen Ruppen | 10/10 | 5685 days | 1% |
| Edgar & Marilyn Berry | 9/10 | 5687 days | 1% |
| Fam de Kruyf | 7/10 | 5688 days | 1% |
| Pat MacDonald | 10/10 | 5706 days | 1% |
| Alexandra | 8/10 | 5708 days | 1% |
| David | 9/10 | 5709 days | 1% |
| Roel Wesstra | 9/10 | 5711 days | 1% |
| Patrick Decoster | 8/10 | 5712 days | 1% |
| Dan Aldridge | 8/10 | 5712 days | 1% |
| Jarob Brezigar | 8/10 | 5712 days | 1% |
| Barry | 9/10 | 5712 days | 1% |
| Petersen | 10/10 | 5712 days | 1% |
| Andreas | 8/10 | 5718 days | 1% |
| BigSis | 9/10 | 5902 days | 1% |
| David | 10/10 | 5988 days | 1% |
| ersinger | 8/10 | 6025 days | 1% |
| Andy & Louise Dutton | 10/10 | 6043 days | 1% |
| Tony Masters | 8/10 | 6044 days | 1% |
| Alan & Lorna | 8/10 | 6049 days | 1% |
| Mark and Natasha UK | 9/10 | 6058 days | 1% |
| John Harrison | 8/10 | 6063 days | 1% |
| Roos | 9/10 | 6070 days | 1% |
| Klass | 10/10 | 6070 days | 1% |
| Alan Howe | 9/10 | 6076 days | 1% |
| Bryan Keddie | 9/10 | 6080 days | 1% |
| Stephen | 9/10 | 6080 days | 1% |
| Greg Gerritz | 7/10 | 6083 days | 1% |
| Mervyn Simmonds | 9/10 | 6084 days | 1% |
| Bo Moenstead | 9/10 | 6093 days | 1% |
| Douglas Kirby | 8/10 | 6097 days | 1% |
| elskeb | 8/10 | 6134 days | 1% |
| H Simpson | 9/10 | 6150 days | 1% |
| Antje & Sascha Häusler | 9/10 | 6150 days | 1% |
| Aart Van Nooy | 7/10 | 6153 days | 1% |
| Helen Pet | 9/10 | 6154 days | 1% |
| Richard Kesteleyn | 4/10 | 6154 days | 1% |
| Jeanette Larsen | 9/10 | 6158 days | 1% |
| Ietje van Beers | 10/10 | 6207 days | 1% |
| caroldarren | 10/10 | 6390 days | 1% |
| BernardK | 9/10 | 6407 days | 1% |
| JuergenW | 8/10 | 6407 days | 1% |
| Yvanna | 8/10 | 6433 days | 1% |
| Zeeman | 8/10 | 6433 days | 1% |
| Stefau | 6/10 | 6434 days | 1% |
| Fam | 8/10 | 6498 days | 1% |
Adjustments
Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.
Sample Size Adjustment
No Adjustment
A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Blue Lake TOP 10 Holiday Park experience has plenty of reviews and does not meet the criteria for any adjustment.
Recent Reviews Adjustment
-3.00% Adjustment
There may be an adjustment if this experience hasn't received any reviews within the last 68 days. However the Blue Lake TOP 10 Holiday Park experience does not meet the criteria for any adjustment.
In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.
The Blue Lake TOP 10 Holiday Park experience has been adjusted for 186 days. Adjustments are according to the following table.
| Days | Adjustment |
|---|---|
| … | … |
| 183 | -2.95% |
| 184 | -2.97% |
| 185 | -2.99% |
| 186 | -3.00% |
| 187 | -3.02% |
| 188 | -3.04% |
| 189 | -3.05% |
| … | … |
Balancing Adjustment
1.96% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled customers are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Final Ranking Score
86%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.