G'day, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Blue Lake TOP 10 Holiday Park.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Blue Lake TOP 10 Holiday Park
Valid Reviews
111 Valid Reviews
The Blue Lake TOP 10 Holiday Park experience has a total of 114 reviews. There are 111 valid reviews that are included when calculating the ranking score and 3 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 111 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 26 |
|
23% |
| 9/10 | 36 |
|
32% |
| 8/10 | 28 |
|
25% |
| 7/10 | 7 |
|
6% |
| 6/10 | 6 |
|
5% |
| 5/10 | 2 |
|
2% |
| 4/10 | 1 |
|
1% |
| 3/10 | 1 |
|
1% |
| 2/10 | 0 |
|
0% |
| 1/10 | 4 |
|
4% |
82.34% Average
The raw data average (mean) for all the Blue Lake TOP 10 Holiday Park valid reviews is 82.34% and is based on 111 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
73 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 111 valid reviews, the experience has 73 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 73 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 17 |
|
23% |
| 9/10 | 23 |
|
32% |
| 8/10 | 23 |
|
32% |
| 7/10 | 5 |
|
7% |
| 6/10 | 3 |
|
4% |
| 5/10 | 1 |
|
1% |
| 4/10 | 1 |
|
1% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
85.34% Average
The raw data average (mean) for all the Blue Lake TOP 10 Holiday Park face-to-face reviews is 85.34% and is based on 73 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
80.60%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Nicole | 8/10 | 314 days | 100% |
| Lini | 10/10 | 831 days | 66% |
| Milly | 1/10 | 1073 days | 16% |
| James Houston | 6/10 | 1073 days | 35% |
| Mitch | 10/10 | 1288 days | 23% |
| Jim Peterson | 1/10 | 1438 days | 6% |
| Kellie | 9/10 | 1561 days | 10% |
| Mike | 9/10 | 1775 days | 5% |
| Mrs Lounis | 10/10 | 2231 days | 5% |
| Timo | 10/10 | 2292 days | 4% |
| David Wilson | 9/10 | 2445 days | 4% |
| TP&MM | 7/10 | 2534 days | 4% |
| Flatlanders | 8/10 | 2565 days | 4% |
| Kenza | 7/10 | 2657 days | 3% |
| Jessica Belanger | 1/10 | 2899 days | 1% |
| Tina and Terry | 8/10 | 2899 days | 3% |
| Leanne Taylor-Smith | 5/10 | 2949 days | 2% |
| Al Black | 9/10 | 3148 days | 3% |
| Donna Maclay | 1/10 | 3264 days | 1% |
| estelle D | 10/10 | 3326 days | 2% |
| Desmond | 10/10 | 3387 days | 2% |
| Jule & Thomas aus Hamburg Elternzeit 2015 | 6/10 | 3753 days | 1% |
| James Webster | 6/10 | 3951 days | 1% |
| Jacques Dumas | 9/10 | 3967 days | 1% |
| Sue Hempstead | 8/10 | 4002 days | 1% |
| Sarah Munnings | 10/10 | 4087 days | 1% |
| Chris Mitchell | 9/10 | 4360 days | 0% |
| Jake Bell | 3/10 | 4391 days | 1% |
| Humphrey | 9/10 | 4452 days | 1% |
| Helene & Peter | 8/10 | 4452 days | 1% |
| Brian | 9/10 | 4452 days | 1% |
| Hanneke P | 8/10 | 4756 days | 1% |
| Michelle Chambers | 9/10 | 4756 days | 1% |
| Pamela Moresby | 10/10 | 4756 days | 1% |
| Andreas Garbin | 10/10 | 4775 days | 1% |
| Lauret Stulemeyer | 8/10 | 4775 days | 1% |
| Steve Douthwaite | 10/10 | 4776 days | 1% |
| Hans | 8/10 | 4777 days | 1% |
| Peter | 10/10 | 4780 days | 1% |
| Milena Heinrich | 10/10 | 4793 days | 1% |
| Stevie | 9/10 | 4799 days | 1% |
| Tuedi Muggli | 10/10 | 5059 days | 1% |
| Michael Jefferies | 9/10 | 5065 days | 1% |
| Paul & Jayne Smith | 8/10 | 5072 days | 1% |
| Nigel Horrocks | 9/10 | 5072 days | 1% |
| Frans Roebroek | 9/10 | 5073 days | 1% |
| R E Webb | 9/10 | 5074 days | 1% |
| Ozgla | 9/10 | 5075 days | 1% |
| Jacques Duyvestijn | 9/10 | 5075 days | 1% |
| Farid Juillot | 8/10 | 5076 days | 1% |
| Kim Thorsted | 7/10 | 5085 days | 1% |
| Ole Klothrop | 9/10 | 5085 days | 1% |
| Dick van Doorn | 8/10 | 5090 days | 1% |
| Lilja Bjork Hermannsdottir | 6/10 | 5090 days | 1% |
| cindyd | 9/10 | 5153 days | 1% |
| Manuela Zimmerti | 5/10 | 5154 days | 1% |
| Bernhard & Brigitte Gosch | 8/10 | 5160 days | 1% |
| Ross Cooke | 10/10 | 5160 days | 1% |
| Caroline | 7/10 | 5167 days | 1% |
| Konny | 10/10 | 5169 days | 1% |
| B_and_F_MN | 9/10 | 5397 days | 1% |
| Philip Gierke | 8/10 | 5402 days | 1% |
| Florian Miller | 10/10 | 5411 days | 1% |
| Ven | 6/10 | 5414 days | 1% |
| Nicola Thackray | 10/10 | 5415 days | 1% |
| Barry Digby | 10/10 | 5415 days | 1% |
| Juergen Ruppen | 10/10 | 5422 days | 1% |
| Edgar & Marilyn Berry | 9/10 | 5424 days | 1% |
| Fam de Kruyf | 7/10 | 5425 days | 1% |
| Pat MacDonald | 10/10 | 5443 days | 1% |
| Alexandra | 8/10 | 5445 days | 1% |
| David | 9/10 | 5446 days | 1% |
| Roel Wesstra | 9/10 | 5448 days | 1% |
| Patrick Decoster | 8/10 | 5449 days | 1% |
| Dan Aldridge | 8/10 | 5449 days | 1% |
| Jarob Brezigar | 8/10 | 5449 days | 1% |
| Barry | 9/10 | 5449 days | 1% |
| Petersen | 10/10 | 5449 days | 1% |
| Andreas | 8/10 | 5455 days | 1% |
| BigSis | 9/10 | 5640 days | 1% |
| David | 10/10 | 5726 days | 1% |
| ersinger | 8/10 | 5762 days | 1% |
| Andy & Louise Dutton | 10/10 | 5780 days | 1% |
| Tony Masters | 8/10 | 5781 days | 1% |
| Alan & Lorna | 8/10 | 5786 days | 1% |
| Mark and Natasha UK | 9/10 | 5795 days | 1% |
| John Harrison | 8/10 | 5800 days | 1% |
| Roos | 9/10 | 5807 days | 1% |
| Klass | 10/10 | 5807 days | 1% |
| Alan Howe | 9/10 | 5813 days | 1% |
| Bryan Keddie | 9/10 | 5817 days | 1% |
| Stephen | 9/10 | 5817 days | 1% |
| Greg Gerritz | 7/10 | 5820 days | 1% |
| Mervyn Simmonds | 9/10 | 5821 days | 1% |
| Bo Moenstead | 9/10 | 5830 days | 1% |
| Douglas Kirby | 8/10 | 5834 days | 1% |
| elskeb | 8/10 | 5871 days | 1% |
| H Simpson | 9/10 | 5887 days | 1% |
| Antje & Sascha Häusler | 9/10 | 5887 days | 1% |
| Aart Van Nooy | 7/10 | 5890 days | 1% |
| Helen Pet | 9/10 | 5891 days | 1% |
| Richard Kesteleyn | 4/10 | 5891 days | 1% |
| Jeanette Larsen | 9/10 | 5895 days | 1% |
| Ietje van Beers | 10/10 | 5944 days | 1% |
| caroldarren | 10/10 | 6127 days | 1% |
| BernardK | 9/10 | 6144 days | 1% |
| JuergenW | 8/10 | 6144 days | 1% |
| Yvanna | 8/10 | 6170 days | 1% |
| Zeeman | 8/10 | 6170 days | 1% |
| Stefau | 6/10 | 6171 days | 1% |
| Fam | 8/10 | 6235 days | 1% |
Adjustments
Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.
Sample Size Adjustment
No Adjustment
A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Blue Lake TOP 10 Holiday Park experience has plenty of reviews and does not meet the criteria for any adjustment.
Recent Reviews Adjustment
-4.05% Adjustment
There may be an adjustment if this experience hasn't received any reviews within the last 43 days. However the Blue Lake TOP 10 Holiday Park experience does not meet the criteria for any adjustment.
In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.
The Blue Lake TOP 10 Holiday Park experience has been adjusted for 200 days. Adjustments are according to the following table.
| Days | Adjustment |
|---|---|
| … | … |
| 197 | -3.99% |
| 198 | -4.01% |
| 199 | -4.03% |
| 200 | -4.05% |
| 201 | -4.07% |
| 202 | -4.09% |
| 203 | -4.11% |
| … | … |
Balancing Adjustment
4.07% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled customers are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Final Ranking Score
81%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.