Kia ora, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Blue Lake TOP 10 Holiday Park.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Blue Lake TOP 10 Holiday Park
Valid Reviews
113 Valid Reviews
The Blue Lake TOP 10 Holiday Park experience has a total of 116 reviews. There are 113 valid reviews that are included when calculating the ranking score and 3 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 113 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 27 |
|
24% |
| 9/10 | 37 |
|
33% |
| 8/10 | 28 |
|
25% |
| 7/10 | 7 |
|
6% |
| 6/10 | 6 |
|
5% |
| 5/10 | 2 |
|
2% |
| 4/10 | 1 |
|
1% |
| 3/10 | 1 |
|
1% |
| 2/10 | 0 |
|
0% |
| 1/10 | 4 |
|
4% |
82.57% Average
The raw data average (mean) for all the Blue Lake TOP 10 Holiday Park valid reviews is 82.57% and is based on 113 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
73 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 113 valid reviews, the experience has 73 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 73 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 17 |
|
23% |
| 9/10 | 23 |
|
32% |
| 8/10 | 23 |
|
32% |
| 7/10 | 5 |
|
7% |
| 6/10 | 3 |
|
4% |
| 5/10 | 1 |
|
1% |
| 4/10 | 1 |
|
1% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
85.34% Average
The raw data average (mean) for all the Blue Lake TOP 10 Holiday Park face-to-face reviews is 85.34% and is based on 73 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
86.87%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Andy | 10/10 | 131 days | 100% |
| Peter Cook | 9/10 | 159 days | 99% |
| Nicole | 8/10 | 496 days | 85% |
| Lini | 10/10 | 1013 days | 43% |
| Milly | 1/10 | 1255 days | 9% |
| James Houston | 6/10 | 1255 days | 20% |
| Mitch | 10/10 | 1470 days | 12% |
| Jim Peterson | 1/10 | 1620 days | 3% |
| Kellie | 9/10 | 1743 days | 5% |
| Mike | 9/10 | 1957 days | 5% |
| Mrs Lounis | 10/10 | 2413 days | 4% |
| Timo | 10/10 | 2474 days | 4% |
| David Wilson | 9/10 | 2627 days | 3% |
| TP&MM | 7/10 | 2716 days | 3% |
| Flatlanders | 8/10 | 2747 days | 3% |
| Kenza | 7/10 | 2839 days | 3% |
| Jessica Belanger | 1/10 | 3081 days | 1% |
| Tina and Terry | 8/10 | 3081 days | 2% |
| Leanne Taylor-Smith | 5/10 | 3131 days | 2% |
| Al Black | 9/10 | 3330 days | 2% |
| Donna Maclay | 1/10 | 3446 days | 1% |
| estelle D | 10/10 | 3508 days | 2% |
| Desmond | 10/10 | 3569 days | 1% |
| Jule & Thomas aus Hamburg Elternzeit 2015 | 6/10 | 3935 days | 1% |
| James Webster | 6/10 | 4133 days | 0% |
| Jacques Dumas | 9/10 | 4149 days | 0% |
| Sue Hempstead | 8/10 | 4184 days | 0% |
| Sarah Munnings | 10/10 | 4269 days | 0% |
| Chris Mitchell | 9/10 | 4542 days | 1% |
| Jake Bell | 3/10 | 4573 days | 0% |
| Humphrey | 9/10 | 4634 days | 1% |
| Helene & Peter | 8/10 | 4634 days | 1% |
| Brian | 9/10 | 4634 days | 1% |
| Hanneke P | 8/10 | 4938 days | 1% |
| Michelle Chambers | 9/10 | 4938 days | 1% |
| Pamela Moresby | 10/10 | 4938 days | 1% |
| Andreas Garbin | 10/10 | 4957 days | 1% |
| Lauret Stulemeyer | 8/10 | 4957 days | 1% |
| Steve Douthwaite | 10/10 | 4958 days | 1% |
| Hans | 8/10 | 4959 days | 1% |
| Peter | 10/10 | 4962 days | 1% |
| Milena Heinrich | 10/10 | 4975 days | 1% |
| Stevie | 9/10 | 4981 days | 1% |
| Tuedi Muggli | 10/10 | 5241 days | 1% |
| Michael Jefferies | 9/10 | 5247 days | 1% |
| Paul & Jayne Smith | 8/10 | 5254 days | 1% |
| Nigel Horrocks | 9/10 | 5254 days | 1% |
| Frans Roebroek | 9/10 | 5255 days | 1% |
| R E Webb | 9/10 | 5256 days | 1% |
| Ozgla | 9/10 | 5257 days | 1% |
| Jacques Duyvestijn | 9/10 | 5257 days | 1% |
| Farid Juillot | 8/10 | 5258 days | 1% |
| Kim Thorsted | 7/10 | 5267 days | 1% |
| Ole Klothrop | 9/10 | 5267 days | 1% |
| Dick van Doorn | 8/10 | 5272 days | 1% |
| Lilja Bjork Hermannsdottir | 6/10 | 5272 days | 1% |
| cindyd | 9/10 | 5335 days | 1% |
| Manuela Zimmerti | 5/10 | 5336 days | 1% |
| Bernhard & Brigitte Gosch | 8/10 | 5342 days | 1% |
| Ross Cooke | 10/10 | 5342 days | 1% |
| Caroline | 7/10 | 5349 days | 1% |
| Konny | 10/10 | 5351 days | 1% |
| B_and_F_MN | 9/10 | 5579 days | 1% |
| Philip Gierke | 8/10 | 5584 days | 1% |
| Florian Miller | 10/10 | 5593 days | 1% |
| Ven | 6/10 | 5596 days | 1% |
| Nicola Thackray | 10/10 | 5597 days | 1% |
| Barry Digby | 10/10 | 5597 days | 1% |
| Juergen Ruppen | 10/10 | 5604 days | 1% |
| Edgar & Marilyn Berry | 9/10 | 5606 days | 1% |
| Fam de Kruyf | 7/10 | 5607 days | 1% |
| Pat MacDonald | 10/10 | 5625 days | 1% |
| Alexandra | 8/10 | 5627 days | 1% |
| David | 9/10 | 5628 days | 1% |
| Roel Wesstra | 9/10 | 5630 days | 1% |
| Patrick Decoster | 8/10 | 5631 days | 1% |
| Dan Aldridge | 8/10 | 5631 days | 1% |
| Jarob Brezigar | 8/10 | 5631 days | 1% |
| Barry | 9/10 | 5631 days | 1% |
| Petersen | 10/10 | 5631 days | 1% |
| Andreas | 8/10 | 5637 days | 1% |
| BigSis | 9/10 | 5822 days | 1% |
| David | 10/10 | 5908 days | 1% |
| ersinger | 8/10 | 5944 days | 1% |
| Andy & Louise Dutton | 10/10 | 5962 days | 1% |
| Tony Masters | 8/10 | 5963 days | 1% |
| Alan & Lorna | 8/10 | 5968 days | 1% |
| Mark and Natasha UK | 9/10 | 5977 days | 1% |
| John Harrison | 8/10 | 5982 days | 1% |
| Roos | 9/10 | 5989 days | 1% |
| Klass | 10/10 | 5989 days | 1% |
| Alan Howe | 9/10 | 5995 days | 1% |
| Bryan Keddie | 9/10 | 5999 days | 1% |
| Stephen | 9/10 | 5999 days | 1% |
| Greg Gerritz | 7/10 | 6002 days | 1% |
| Mervyn Simmonds | 9/10 | 6003 days | 1% |
| Bo Moenstead | 9/10 | 6012 days | 1% |
| Douglas Kirby | 8/10 | 6016 days | 1% |
| elskeb | 8/10 | 6053 days | 1% |
| H Simpson | 9/10 | 6069 days | 1% |
| Antje & Sascha Häusler | 9/10 | 6069 days | 1% |
| Aart Van Nooy | 7/10 | 6072 days | 1% |
| Helen Pet | 9/10 | 6073 days | 1% |
| Richard Kesteleyn | 4/10 | 6073 days | 0% |
| Jeanette Larsen | 9/10 | 6077 days | 1% |
| Ietje van Beers | 10/10 | 6126 days | 1% |
| caroldarren | 10/10 | 6309 days | 1% |
| BernardK | 9/10 | 6326 days | 1% |
| JuergenW | 8/10 | 6326 days | 1% |
| Yvanna | 8/10 | 6352 days | 1% |
| Zeeman | 8/10 | 6352 days | 1% |
| Stefau | 6/10 | 6353 days | 1% |
| Fam | 8/10 | 6417 days | 1% |
Adjustments
Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.
Sample Size Adjustment
No Adjustment
A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Blue Lake TOP 10 Holiday Park experience has plenty of reviews and does not meet the criteria for any adjustment.
Recent Reviews Adjustment
-1.06% Adjustment
There may be an adjustment if this experience hasn't received any reviews within the last 125 days. However the Blue Lake TOP 10 Holiday Park experience does not meet the criteria for any adjustment.
In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.
The Blue Lake TOP 10 Holiday Park experience has been adjusted for 106 days. Adjustments are according to the following table.
| Days | Adjustment |
|---|---|
| … | … |
| 103 | -1.03% |
| 104 | -1.04% |
| 105 | -1.05% |
| 106 | -1.06% |
| 107 | -1.07% |
| 108 | -1.08% |
| 109 | -1.09% |
| … | … |
Balancing Adjustment
1.67% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled customers are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Final Ranking Score
87%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.