G'day, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Blue Lake TOP 10 Holiday Park.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Blue Lake TOP 10 Holiday Park
Valid Reviews
113 Valid Reviews
The Blue Lake TOP 10 Holiday Park experience has a total of 116 reviews. There are 113 valid reviews that are included when calculating the ranking score and 3 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 113 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 27 |
|
24% |
| 9/10 | 37 |
|
33% |
| 8/10 | 28 |
|
25% |
| 7/10 | 7 |
|
6% |
| 6/10 | 6 |
|
5% |
| 5/10 | 2 |
|
2% |
| 4/10 | 1 |
|
1% |
| 3/10 | 1 |
|
1% |
| 2/10 | 0 |
|
0% |
| 1/10 | 4 |
|
4% |
82.57% Average
The raw data average (mean) for all the Blue Lake TOP 10 Holiday Park valid reviews is 82.57% and is based on 113 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
73 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 113 valid reviews, the experience has 73 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 73 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 17 |
|
23% |
| 9/10 | 23 |
|
32% |
| 8/10 | 23 |
|
32% |
| 7/10 | 5 |
|
7% |
| 6/10 | 3 |
|
4% |
| 5/10 | 1 |
|
1% |
| 4/10 | 1 |
|
1% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
85.34% Average
The raw data average (mean) for all the Blue Lake TOP 10 Holiday Park face-to-face reviews is 85.34% and is based on 73 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
86.40%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Andy | 10/10 | 51 days | 100% |
| Peter Cook | 9/10 | 79 days | 99% |
| Nicole | 8/10 | 416 days | 88% |
| Lini | 10/10 | 933 days | 50% |
| Milly | 1/10 | 1175 days | 11% |
| James Houston | 6/10 | 1175 days | 25% |
| Mitch | 10/10 | 1390 days | 16% |
| Jim Peterson | 1/10 | 1540 days | 4% |
| Kellie | 9/10 | 1663 days | 6% |
| Mike | 9/10 | 1877 days | 4% |
| Mrs Lounis | 10/10 | 2333 days | 4% |
| Timo | 10/10 | 2394 days | 4% |
| David Wilson | 9/10 | 2547 days | 3% |
| TP&MM | 7/10 | 2636 days | 3% |
| Flatlanders | 8/10 | 2667 days | 3% |
| Kenza | 7/10 | 2759 days | 3% |
| Jessica Belanger | 1/10 | 3000 days | 1% |
| Tina and Terry | 8/10 | 3001 days | 2% |
| Leanne Taylor-Smith | 5/10 | 3051 days | 2% |
| Al Black | 9/10 | 3250 days | 2% |
| Donna Maclay | 1/10 | 3365 days | 0% |
| estelle D | 10/10 | 3427 days | 1% |
| Desmond | 10/10 | 3488 days | 1% |
| Jule & Thomas aus Hamburg Elternzeit 2015 | 6/10 | 3854 days | 1% |
| James Webster | 6/10 | 4053 days | 0% |
| Jacques Dumas | 9/10 | 4068 days | 0% |
| Sue Hempstead | 8/10 | 4104 days | 0% |
| Sarah Munnings | 10/10 | 4188 days | 0% |
| Chris Mitchell | 9/10 | 4462 days | 1% |
| Jake Bell | 3/10 | 4493 days | 0% |
| Humphrey | 9/10 | 4554 days | 1% |
| Helene & Peter | 8/10 | 4554 days | 1% |
| Brian | 9/10 | 4554 days | 1% |
| Hanneke P | 8/10 | 4858 days | 1% |
| Michelle Chambers | 9/10 | 4858 days | 1% |
| Pamela Moresby | 10/10 | 4858 days | 1% |
| Andreas Garbin | 10/10 | 4877 days | 1% |
| Lauret Stulemeyer | 8/10 | 4877 days | 1% |
| Steve Douthwaite | 10/10 | 4878 days | 1% |
| Hans | 8/10 | 4879 days | 1% |
| Peter | 10/10 | 4882 days | 1% |
| Milena Heinrich | 10/10 | 4895 days | 1% |
| Stevie | 9/10 | 4901 days | 1% |
| Tuedi Muggli | 10/10 | 5161 days | 1% |
| Michael Jefferies | 9/10 | 5167 days | 1% |
| Paul & Jayne Smith | 8/10 | 5174 days | 1% |
| Nigel Horrocks | 9/10 | 5174 days | 1% |
| Frans Roebroek | 9/10 | 5175 days | 1% |
| R E Webb | 9/10 | 5176 days | 1% |
| Ozgla | 9/10 | 5177 days | 1% |
| Jacques Duyvestijn | 9/10 | 5177 days | 1% |
| Farid Juillot | 8/10 | 5178 days | 1% |
| Kim Thorsted | 7/10 | 5187 days | 1% |
| Ole Klothrop | 9/10 | 5187 days | 1% |
| Dick van Doorn | 8/10 | 5192 days | 1% |
| Lilja Bjork Hermannsdottir | 6/10 | 5192 days | 0% |
| cindyd | 9/10 | 5255 days | 1% |
| Manuela Zimmerti | 5/10 | 5256 days | 0% |
| Bernhard & Brigitte Gosch | 8/10 | 5262 days | 1% |
| Ross Cooke | 10/10 | 5262 days | 1% |
| Caroline | 7/10 | 5269 days | 1% |
| Konny | 10/10 | 5271 days | 1% |
| B_and_F_MN | 9/10 | 5499 days | 1% |
| Philip Gierke | 8/10 | 5504 days | 1% |
| Florian Miller | 10/10 | 5513 days | 1% |
| Ven | 6/10 | 5516 days | 0% |
| Nicola Thackray | 10/10 | 5517 days | 1% |
| Barry Digby | 10/10 | 5517 days | 1% |
| Juergen Ruppen | 10/10 | 5524 days | 1% |
| Edgar & Marilyn Berry | 9/10 | 5526 days | 1% |
| Fam de Kruyf | 7/10 | 5527 days | 1% |
| Pat MacDonald | 10/10 | 5545 days | 1% |
| Alexandra | 8/10 | 5547 days | 1% |
| David | 9/10 | 5548 days | 1% |
| Roel Wesstra | 9/10 | 5550 days | 1% |
| Patrick Decoster | 8/10 | 5551 days | 1% |
| Dan Aldridge | 8/10 | 5551 days | 1% |
| Jarob Brezigar | 8/10 | 5551 days | 1% |
| Barry | 9/10 | 5551 days | 1% |
| Petersen | 10/10 | 5551 days | 1% |
| Andreas | 8/10 | 5557 days | 1% |
| BigSis | 9/10 | 5742 days | 1% |
| David | 10/10 | 5828 days | 1% |
| ersinger | 8/10 | 5864 days | 1% |
| Andy & Louise Dutton | 10/10 | 5882 days | 1% |
| Tony Masters | 8/10 | 5883 days | 1% |
| Alan & Lorna | 8/10 | 5888 days | 1% |
| Mark and Natasha UK | 9/10 | 5897 days | 1% |
| John Harrison | 8/10 | 5902 days | 1% |
| Roos | 9/10 | 5909 days | 1% |
| Klass | 10/10 | 5909 days | 1% |
| Alan Howe | 9/10 | 5915 days | 1% |
| Bryan Keddie | 9/10 | 5919 days | 1% |
| Stephen | 9/10 | 5919 days | 1% |
| Greg Gerritz | 7/10 | 5922 days | 1% |
| Mervyn Simmonds | 9/10 | 5923 days | 1% |
| Bo Moenstead | 9/10 | 5932 days | 1% |
| Douglas Kirby | 8/10 | 5936 days | 1% |
| elskeb | 8/10 | 5973 days | 1% |
| H Simpson | 9/10 | 5989 days | 1% |
| Antje & Sascha Häusler | 9/10 | 5989 days | 1% |
| Aart Van Nooy | 7/10 | 5992 days | 1% |
| Helen Pet | 9/10 | 5993 days | 1% |
| Richard Kesteleyn | 4/10 | 5993 days | 0% |
| Jeanette Larsen | 9/10 | 5997 days | 1% |
| Ietje van Beers | 10/10 | 6046 days | 1% |
| caroldarren | 10/10 | 6229 days | 1% |
| BernardK | 9/10 | 6246 days | 1% |
| JuergenW | 8/10 | 6246 days | 1% |
| Yvanna | 8/10 | 6272 days | 1% |
| Zeeman | 8/10 | 6272 days | 1% |
| Stefau | 6/10 | 6273 days | 0% |
| Fam | 8/10 | 6337 days | 1% |
Adjustments
Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.
Sample Size Adjustment
No Adjustment
A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Blue Lake TOP 10 Holiday Park experience has plenty of reviews and does not meet the criteria for any adjustment.
Recent Reviews Adjustment
-0.42% Adjustment
There may be an adjustment if this experience hasn't received any reviews within the last 70 days. However the Blue Lake TOP 10 Holiday Park experience does not meet the criteria for any adjustment.
In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.
The Blue Lake TOP 10 Holiday Park experience has been adjusted for 25 days. Adjustments are according to the following table.
| Days | Adjustment |
|---|---|
| … | … |
| 22 | -0.37% |
| 23 | -0.38% |
| 24 | -0.40% |
| 25 | -0.42% |
| 26 | -0.43% |
| 27 | -0.45% |
| 28 | -0.47% |
| … | … |
Balancing Adjustment
1.64% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled customers are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Final Ranking Score
88%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.