Kia ora, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Blue Lake TOP 10 Holiday Park.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Blue Lake TOP 10 Holiday Park
Valid Reviews
110 Valid Reviews
The Blue Lake TOP 10 Holiday Park experience has a total of 113 reviews. There are 110 valid reviews that are included when calculating the ranking score and 3 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 110 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 26 |
|
24% |
| 9/10 | 36 |
|
33% |
| 8/10 | 27 |
|
25% |
| 7/10 | 7 |
|
6% |
| 6/10 | 6 |
|
5% |
| 5/10 | 2 |
|
2% |
| 4/10 | 1 |
|
1% |
| 3/10 | 1 |
|
1% |
| 2/10 | 0 |
|
0% |
| 1/10 | 4 |
|
4% |
82.36% Average
The raw data average (mean) for all the Blue Lake TOP 10 Holiday Park valid reviews is 82.36% and is based on 110 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
73 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 110 valid reviews, the experience has 73 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 73 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 17 |
|
23% |
| 9/10 | 23 |
|
32% |
| 8/10 | 23 |
|
32% |
| 7/10 | 5 |
|
7% |
| 6/10 | 3 |
|
4% |
| 5/10 | 1 |
|
1% |
| 4/10 | 1 |
|
1% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
85.34% Average
The raw data average (mean) for all the Blue Lake TOP 10 Holiday Park face-to-face reviews is 85.34% and is based on 73 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
78.25%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Lini | 10/10 | 428 days | 100% |
| Milly | 1/10 | 670 days | 34% |
| James Houston | 6/10 | 670 days | 72% |
| Mitch | 10/10 | 885 days | 62% |
| Jim Peterson | 1/10 | 1035 days | 18% |
| Kellie | 9/10 | 1158 days | 34% |
| Mike | 9/10 | 1372 days | 18% |
| Mrs Lounis | 10/10 | 1828 days | 6% |
| Timo | 10/10 | 1889 days | 5% |
| David Wilson | 9/10 | 2042 days | 5% |
| TP&MM | 7/10 | 2131 days | 5% |
| Flatlanders | 8/10 | 2162 days | 5% |
| Kenza | 7/10 | 2254 days | 4% |
| Jessica Belanger | 1/10 | 2496 days | 2% |
| Tina and Terry | 8/10 | 2496 days | 4% |
| Leanne Taylor-Smith | 5/10 | 2546 days | 3% |
| Al Black | 9/10 | 2745 days | 4% |
| Donna Maclay | 1/10 | 2861 days | 1% |
| estelle D | 10/10 | 2923 days | 3% |
| Desmond | 10/10 | 2984 days | 3% |
| Jule & Thomas aus Hamburg Elternzeit 2015 | 6/10 | 3350 days | 2% |
| James Webster | 6/10 | 3548 days | 2% |
| Jacques Dumas | 9/10 | 3564 days | 2% |
| Sue Hempstead | 8/10 | 3599 days | 2% |
| Sarah Munnings | 10/10 | 3684 days | 2% |
| Chris Mitchell | 9/10 | 3957 days | 1% |
| Jake Bell | 3/10 | 3988 days | 0% |
| Humphrey | 9/10 | 4049 days | 1% |
| Helene & Peter | 8/10 | 4049 days | 1% |
| Brian | 9/10 | 4049 days | 1% |
| Hanneke P | 8/10 | 4353 days | 0% |
| Michelle Chambers | 9/10 | 4353 days | 0% |
| Pamela Moresby | 10/10 | 4353 days | 0% |
| Andreas Garbin | 10/10 | 4372 days | 0% |
| Lauret Stulemeyer | 8/10 | 4372 days | 0% |
| Steve Douthwaite | 10/10 | 4373 days | 0% |
| Hans | 8/10 | 4374 days | 0% |
| Peter | 10/10 | 4377 days | 0% |
| Milena Heinrich | 10/10 | 4390 days | 1% |
| Stevie | 9/10 | 4396 days | 1% |
| Tuedi Muggli | 10/10 | 4656 days | 1% |
| Michael Jefferies | 9/10 | 4662 days | 1% |
| Paul & Jayne Smith | 8/10 | 4669 days | 1% |
| Nigel Horrocks | 9/10 | 4669 days | 1% |
| Frans Roebroek | 9/10 | 4670 days | 1% |
| R E Webb | 9/10 | 4671 days | 1% |
| Ozgla | 9/10 | 4672 days | 1% |
| Jacques Duyvestijn | 9/10 | 4672 days | 1% |
| Farid Juillot | 8/10 | 4673 days | 1% |
| Kim Thorsted | 7/10 | 4682 days | 1% |
| Ole Klothrop | 9/10 | 4682 days | 1% |
| Dick van Doorn | 8/10 | 4687 days | 1% |
| Lilja Bjork Hermannsdottir | 6/10 | 4687 days | 1% |
| cindyd | 9/10 | 4750 days | 1% |
| Manuela Zimmerti | 5/10 | 4751 days | 1% |
| Bernhard & Brigitte Gosch | 8/10 | 4757 days | 1% |
| Ross Cooke | 10/10 | 4757 days | 1% |
| Caroline | 7/10 | 4764 days | 1% |
| Konny | 10/10 | 4766 days | 1% |
| B_and_F_MN | 9/10 | 4994 days | 1% |
| Philip Gierke | 8/10 | 4999 days | 1% |
| Florian Miller | 10/10 | 5008 days | 1% |
| Ven | 6/10 | 5011 days | 1% |
| Nicola Thackray | 10/10 | 5012 days | 1% |
| Barry Digby | 10/10 | 5012 days | 1% |
| Juergen Ruppen | 10/10 | 5019 days | 1% |
| Edgar & Marilyn Berry | 9/10 | 5021 days | 1% |
| Fam de Kruyf | 7/10 | 5022 days | 1% |
| Pat MacDonald | 10/10 | 5040 days | 1% |
| Alexandra | 8/10 | 5042 days | 1% |
| David | 9/10 | 5043 days | 1% |
| Roel Wesstra | 9/10 | 5045 days | 1% |
| Patrick Decoster | 8/10 | 5046 days | 1% |
| Dan Aldridge | 8/10 | 5046 days | 1% |
| Jarob Brezigar | 8/10 | 5046 days | 1% |
| Barry | 9/10 | 5046 days | 1% |
| Petersen | 10/10 | 5046 days | 1% |
| Andreas | 8/10 | 5052 days | 1% |
| BigSis | 9/10 | 5237 days | 1% |
| David | 10/10 | 5323 days | 1% |
| ersinger | 8/10 | 5359 days | 1% |
| Andy & Louise Dutton | 10/10 | 5377 days | 1% |
| Tony Masters | 8/10 | 5378 days | 1% |
| Alan & Lorna | 8/10 | 5383 days | 1% |
| Mark and Natasha UK | 9/10 | 5392 days | 1% |
| John Harrison | 8/10 | 5397 days | 1% |
| Roos | 9/10 | 5404 days | 1% |
| Klass | 10/10 | 5404 days | 1% |
| Alan Howe | 9/10 | 5410 days | 1% |
| Bryan Keddie | 9/10 | 5414 days | 1% |
| Stephen | 9/10 | 5414 days | 1% |
| Greg Gerritz | 7/10 | 5417 days | 1% |
| Mervyn Simmonds | 9/10 | 5418 days | 1% |
| Bo Moenstead | 9/10 | 5427 days | 1% |
| Douglas Kirby | 8/10 | 5431 days | 1% |
| elskeb | 8/10 | 5468 days | 1% |
| H Simpson | 9/10 | 5484 days | 1% |
| Antje & Sascha Häusler | 9/10 | 5484 days | 1% |
| Aart Van Nooy | 7/10 | 5487 days | 1% |
| Helen Pet | 9/10 | 5488 days | 1% |
| Richard Kesteleyn | 4/10 | 5488 days | 1% |
| Jeanette Larsen | 9/10 | 5492 days | 1% |
| Ietje van Beers | 10/10 | 5541 days | 1% |
| caroldarren | 10/10 | 5724 days | 1% |
| BernardK | 9/10 | 5741 days | 1% |
| JuergenW | 8/10 | 5741 days | 1% |
| Yvanna | 8/10 | 5767 days | 1% |
| Zeeman | 8/10 | 5767 days | 1% |
| Stefau | 6/10 | 5768 days | 1% |
| Fam | 8/10 | 5832 days | 1% |
Adjustments
Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.
Sample Size Adjustment
No Adjustment
A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Blue Lake TOP 10 Holiday Park experience has plenty of reviews and does not meet the criteria for any adjustment.
Recent Reviews Adjustment
-4.07% Adjustment
There may be an adjustment if this experience hasn't received any reviews within the last 43 days. However the Blue Lake TOP 10 Holiday Park experience does not meet the criteria for any adjustment.
In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.
The Blue Lake TOP 10 Holiday Park experience has been adjusted for 200 days. Adjustments are according to the following table.
| Days | Adjustment |
|---|---|
| … | … |
| 197 | -4.01% |
| 198 | -4.03% |
| 199 | -4.05% |
| 200 | -4.07% |
| 201 | -4.09% |
| 202 | -4.11% |
| 203 | -4.13% |
| … | … |
Balancing Adjustment
4.98% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled customers are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Final Ranking Score
79%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.