Kia ora, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Blue Lake TOP 10 Holiday Park.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Blue Lake TOP 10 Holiday Park
Valid Reviews
111 Valid Reviews
The Blue Lake TOP 10 Holiday Park experience has a total of 114 reviews. There are 111 valid reviews that are included when calculating the ranking score and 3 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 111 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 26 |
|
23% |
| 9/10 | 36 |
|
32% |
| 8/10 | 28 |
|
25% |
| 7/10 | 7 |
|
6% |
| 6/10 | 6 |
|
5% |
| 5/10 | 2 |
|
2% |
| 4/10 | 1 |
|
1% |
| 3/10 | 1 |
|
1% |
| 2/10 | 0 |
|
0% |
| 1/10 | 4 |
|
4% |
82.34% Average
The raw data average (mean) for all the Blue Lake TOP 10 Holiday Park valid reviews is 82.34% and is based on 111 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
73 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 111 valid reviews, the experience has 73 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 73 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 17 |
|
23% |
| 9/10 | 23 |
|
32% |
| 8/10 | 23 |
|
32% |
| 7/10 | 5 |
|
7% |
| 6/10 | 3 |
|
4% |
| 5/10 | 1 |
|
1% |
| 4/10 | 1 |
|
1% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
85.34% Average
The raw data average (mean) for all the Blue Lake TOP 10 Holiday Park face-to-face reviews is 85.34% and is based on 73 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
80.84%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Nicole | 8/10 | 355 days | 100% |
| Lini | 10/10 | 872 days | 62% |
| Milly | 1/10 | 1114 days | 15% |
| James Houston | 6/10 | 1114 days | 32% |
| Mitch | 10/10 | 1329 days | 20% |
| Jim Peterson | 1/10 | 1479 days | 5% |
| Kellie | 9/10 | 1602 days | 8% |
| Mike | 9/10 | 1816 days | 5% |
| Mrs Lounis | 10/10 | 2272 days | 4% |
| Timo | 10/10 | 2333 days | 4% |
| David Wilson | 9/10 | 2486 days | 4% |
| TP&MM | 7/10 | 2575 days | 3% |
| Flatlanders | 8/10 | 2606 days | 3% |
| Kenza | 7/10 | 2698 days | 3% |
| Jessica Belanger | 1/10 | 2939 days | 1% |
| Tina and Terry | 8/10 | 2940 days | 3% |
| Leanne Taylor-Smith | 5/10 | 2990 days | 2% |
| Al Black | 9/10 | 3189 days | 2% |
| Donna Maclay | 1/10 | 3304 days | 0% |
| estelle D | 10/10 | 3366 days | 2% |
| Desmond | 10/10 | 3427 days | 2% |
| Jule & Thomas aus Hamburg Elternzeit 2015 | 6/10 | 3793 days | 1% |
| James Webster | 6/10 | 3992 days | 0% |
| Jacques Dumas | 9/10 | 4007 days | 0% |
| Sue Hempstead | 8/10 | 4043 days | 0% |
| Sarah Munnings | 10/10 | 4127 days | 0% |
| Chris Mitchell | 9/10 | 4401 days | 1% |
| Jake Bell | 3/10 | 4432 days | 0% |
| Humphrey | 9/10 | 4493 days | 1% |
| Helene & Peter | 8/10 | 4493 days | 1% |
| Brian | 9/10 | 4493 days | 1% |
| Hanneke P | 8/10 | 4797 days | 1% |
| Michelle Chambers | 9/10 | 4797 days | 1% |
| Pamela Moresby | 10/10 | 4797 days | 1% |
| Andreas Garbin | 10/10 | 4816 days | 1% |
| Lauret Stulemeyer | 8/10 | 4816 days | 1% |
| Steve Douthwaite | 10/10 | 4817 days | 1% |
| Hans | 8/10 | 4818 days | 1% |
| Peter | 10/10 | 4821 days | 1% |
| Milena Heinrich | 10/10 | 4834 days | 1% |
| Stevie | 9/10 | 4840 days | 1% |
| Tuedi Muggli | 10/10 | 5100 days | 1% |
| Michael Jefferies | 9/10 | 5106 days | 1% |
| Paul & Jayne Smith | 8/10 | 5113 days | 1% |
| Nigel Horrocks | 9/10 | 5113 days | 1% |
| Frans Roebroek | 9/10 | 5114 days | 1% |
| R E Webb | 9/10 | 5115 days | 1% |
| Ozgla | 9/10 | 5116 days | 1% |
| Jacques Duyvestijn | 9/10 | 5116 days | 1% |
| Farid Juillot | 8/10 | 5117 days | 1% |
| Kim Thorsted | 7/10 | 5126 days | 0% |
| Ole Klothrop | 9/10 | 5126 days | 1% |
| Dick van Doorn | 8/10 | 5131 days | 1% |
| Lilja Bjork Hermannsdottir | 6/10 | 5131 days | 0% |
| cindyd | 9/10 | 5194 days | 1% |
| Manuela Zimmerti | 5/10 | 5195 days | 0% |
| Bernhard & Brigitte Gosch | 8/10 | 5201 days | 1% |
| Ross Cooke | 10/10 | 5201 days | 1% |
| Caroline | 7/10 | 5208 days | 0% |
| Konny | 10/10 | 5210 days | 1% |
| B_and_F_MN | 9/10 | 5438 days | 1% |
| Philip Gierke | 8/10 | 5443 days | 1% |
| Florian Miller | 10/10 | 5452 days | 1% |
| Ven | 6/10 | 5455 days | 0% |
| Nicola Thackray | 10/10 | 5456 days | 1% |
| Barry Digby | 10/10 | 5456 days | 1% |
| Juergen Ruppen | 10/10 | 5463 days | 1% |
| Edgar & Marilyn Berry | 9/10 | 5465 days | 1% |
| Fam de Kruyf | 7/10 | 5466 days | 0% |
| Pat MacDonald | 10/10 | 5484 days | 1% |
| Alexandra | 8/10 | 5486 days | 1% |
| David | 9/10 | 5487 days | 1% |
| Roel Wesstra | 9/10 | 5489 days | 1% |
| Patrick Decoster | 8/10 | 5490 days | 1% |
| Dan Aldridge | 8/10 | 5490 days | 1% |
| Jarob Brezigar | 8/10 | 5490 days | 1% |
| Barry | 9/10 | 5490 days | 1% |
| Petersen | 10/10 | 5490 days | 1% |
| Andreas | 8/10 | 5496 days | 1% |
| BigSis | 9/10 | 5681 days | 1% |
| David | 10/10 | 5767 days | 1% |
| ersinger | 8/10 | 5803 days | 1% |
| Andy & Louise Dutton | 10/10 | 5821 days | 1% |
| Tony Masters | 8/10 | 5822 days | 1% |
| Alan & Lorna | 8/10 | 5827 days | 1% |
| Mark and Natasha UK | 9/10 | 5836 days | 1% |
| John Harrison | 8/10 | 5841 days | 1% |
| Roos | 9/10 | 5848 days | 1% |
| Klass | 10/10 | 5848 days | 1% |
| Alan Howe | 9/10 | 5854 days | 1% |
| Bryan Keddie | 9/10 | 5858 days | 1% |
| Stephen | 9/10 | 5858 days | 1% |
| Greg Gerritz | 7/10 | 5861 days | 0% |
| Mervyn Simmonds | 9/10 | 5862 days | 1% |
| Bo Moenstead | 9/10 | 5871 days | 1% |
| Douglas Kirby | 8/10 | 5875 days | 1% |
| elskeb | 8/10 | 5912 days | 1% |
| H Simpson | 9/10 | 5928 days | 1% |
| Antje & Sascha Häusler | 9/10 | 5928 days | 1% |
| Aart Van Nooy | 7/10 | 5931 days | 0% |
| Helen Pet | 9/10 | 5932 days | 1% |
| Richard Kesteleyn | 4/10 | 5932 days | 0% |
| Jeanette Larsen | 9/10 | 5936 days | 1% |
| Ietje van Beers | 10/10 | 5985 days | 1% |
| caroldarren | 10/10 | 6168 days | 1% |
| BernardK | 9/10 | 6185 days | 1% |
| JuergenW | 8/10 | 6185 days | 1% |
| Yvanna | 8/10 | 6211 days | 1% |
| Zeeman | 8/10 | 6211 days | 1% |
| Stefau | 6/10 | 6212 days | 0% |
| Fam | 8/10 | 6276 days | 1% |
Adjustments
Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.
Sample Size Adjustment
No Adjustment
A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Blue Lake TOP 10 Holiday Park experience has plenty of reviews and does not meet the criteria for any adjustment.
Recent Reviews Adjustment
-4.15% Adjustment
There may be an adjustment if this experience hasn't received any reviews within the last 53 days. However the Blue Lake TOP 10 Holiday Park experience does not meet the criteria for any adjustment.
In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.
The Blue Lake TOP 10 Holiday Park experience has been adjusted for 200 days. Adjustments are according to the following table.
| Days | Adjustment |
|---|---|
| … | … |
| 197 | -4.08% |
| 198 | -4.10% |
| 199 | -4.13% |
| 200 | -4.15% |
| 201 | -4.17% |
| 202 | -4.19% |
| 203 | -4.21% |
| … | … |
Balancing Adjustment
4.03% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled customers are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Final Ranking Score
81%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.