Kia ora, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Blue Lake TOP 10 Holiday Park.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Blue Lake TOP 10 Holiday Park
Valid Reviews
113 Valid Reviews
The Blue Lake TOP 10 Holiday Park experience has a total of 116 reviews. There are 113 valid reviews that are included when calculating the ranking score and 3 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 113 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 27 |
|
24% |
| 9/10 | 37 |
|
33% |
| 8/10 | 28 |
|
25% |
| 7/10 | 7 |
|
6% |
| 6/10 | 6 |
|
5% |
| 5/10 | 2 |
|
2% |
| 4/10 | 1 |
|
1% |
| 3/10 | 1 |
|
1% |
| 2/10 | 0 |
|
0% |
| 1/10 | 4 |
|
4% |
82.57% Average
The raw data average (mean) for all the Blue Lake TOP 10 Holiday Park valid reviews is 82.57% and is based on 113 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
73 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 113 valid reviews, the experience has 73 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 73 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 17 |
|
23% |
| 9/10 | 23 |
|
32% |
| 8/10 | 23 |
|
32% |
| 7/10 | 5 |
|
7% |
| 6/10 | 3 |
|
4% |
| 5/10 | 1 |
|
1% |
| 4/10 | 1 |
|
1% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
85.34% Average
The raw data average (mean) for all the Blue Lake TOP 10 Holiday Park face-to-face reviews is 85.34% and is based on 73 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
86.89%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Andy | 10/10 | 134 days | 100% |
| Peter Cook | 9/10 | 162 days | 99% |
| Nicole | 8/10 | 499 days | 85% |
| Lini | 10/10 | 1016 days | 43% |
| Milly | 1/10 | 1258 days | 9% |
| James Houston | 6/10 | 1258 days | 20% |
| Mitch | 10/10 | 1473 days | 12% |
| Jim Peterson | 1/10 | 1623 days | 3% |
| Kellie | 9/10 | 1746 days | 5% |
| Mike | 9/10 | 1960 days | 5% |
| Mrs Lounis | 10/10 | 2416 days | 4% |
| Timo | 10/10 | 2477 days | 4% |
| David Wilson | 9/10 | 2630 days | 3% |
| TP&MM | 7/10 | 2719 days | 3% |
| Flatlanders | 8/10 | 2750 days | 3% |
| Kenza | 7/10 | 2842 days | 3% |
| Jessica Belanger | 1/10 | 3084 days | 1% |
| Tina and Terry | 8/10 | 3084 days | 2% |
| Leanne Taylor-Smith | 5/10 | 3134 days | 2% |
| Al Black | 9/10 | 3333 days | 2% |
| Donna Maclay | 1/10 | 3449 days | 1% |
| estelle D | 10/10 | 3511 days | 2% |
| Desmond | 10/10 | 3572 days | 1% |
| Jule & Thomas aus Hamburg Elternzeit 2015 | 6/10 | 3938 days | 1% |
| James Webster | 6/10 | 4136 days | 0% |
| Jacques Dumas | 9/10 | 4152 days | 0% |
| Sue Hempstead | 8/10 | 4187 days | 0% |
| Sarah Munnings | 10/10 | 4272 days | 0% |
| Chris Mitchell | 9/10 | 4545 days | 1% |
| Jake Bell | 3/10 | 4576 days | 0% |
| Humphrey | 9/10 | 4637 days | 1% |
| Helene & Peter | 8/10 | 4637 days | 1% |
| Brian | 9/10 | 4637 days | 1% |
| Hanneke P | 8/10 | 4941 days | 1% |
| Michelle Chambers | 9/10 | 4941 days | 1% |
| Pamela Moresby | 10/10 | 4941 days | 1% |
| Andreas Garbin | 10/10 | 4960 days | 1% |
| Lauret Stulemeyer | 8/10 | 4960 days | 1% |
| Steve Douthwaite | 10/10 | 4961 days | 1% |
| Hans | 8/10 | 4962 days | 1% |
| Peter | 10/10 | 4965 days | 1% |
| Milena Heinrich | 10/10 | 4978 days | 1% |
| Stevie | 9/10 | 4984 days | 1% |
| Tuedi Muggli | 10/10 | 5244 days | 1% |
| Michael Jefferies | 9/10 | 5250 days | 1% |
| Paul & Jayne Smith | 8/10 | 5257 days | 1% |
| Nigel Horrocks | 9/10 | 5257 days | 1% |
| Frans Roebroek | 9/10 | 5258 days | 1% |
| R E Webb | 9/10 | 5259 days | 1% |
| Ozgla | 9/10 | 5260 days | 1% |
| Jacques Duyvestijn | 9/10 | 5260 days | 1% |
| Farid Juillot | 8/10 | 5261 days | 1% |
| Kim Thorsted | 7/10 | 5270 days | 1% |
| Ole Klothrop | 9/10 | 5270 days | 1% |
| Dick van Doorn | 8/10 | 5275 days | 1% |
| Lilja Bjork Hermannsdottir | 6/10 | 5275 days | 1% |
| cindyd | 9/10 | 5338 days | 1% |
| Manuela Zimmerti | 5/10 | 5339 days | 1% |
| Bernhard & Brigitte Gosch | 8/10 | 5345 days | 1% |
| Ross Cooke | 10/10 | 5345 days | 1% |
| Caroline | 7/10 | 5352 days | 1% |
| Konny | 10/10 | 5354 days | 1% |
| B_and_F_MN | 9/10 | 5582 days | 1% |
| Philip Gierke | 8/10 | 5587 days | 1% |
| Florian Miller | 10/10 | 5596 days | 1% |
| Ven | 6/10 | 5599 days | 1% |
| Nicola Thackray | 10/10 | 5600 days | 1% |
| Barry Digby | 10/10 | 5600 days | 1% |
| Juergen Ruppen | 10/10 | 5607 days | 1% |
| Edgar & Marilyn Berry | 9/10 | 5609 days | 1% |
| Fam de Kruyf | 7/10 | 5610 days | 1% |
| Pat MacDonald | 10/10 | 5628 days | 1% |
| Alexandra | 8/10 | 5630 days | 1% |
| David | 9/10 | 5631 days | 1% |
| Roel Wesstra | 9/10 | 5633 days | 1% |
| Patrick Decoster | 8/10 | 5634 days | 1% |
| Dan Aldridge | 8/10 | 5634 days | 1% |
| Jarob Brezigar | 8/10 | 5634 days | 1% |
| Barry | 9/10 | 5634 days | 1% |
| Petersen | 10/10 | 5634 days | 1% |
| Andreas | 8/10 | 5640 days | 1% |
| BigSis | 9/10 | 5825 days | 1% |
| David | 10/10 | 5911 days | 1% |
| ersinger | 8/10 | 5947 days | 1% |
| Andy & Louise Dutton | 10/10 | 5965 days | 1% |
| Tony Masters | 8/10 | 5966 days | 1% |
| Alan & Lorna | 8/10 | 5971 days | 1% |
| Mark and Natasha UK | 9/10 | 5980 days | 1% |
| John Harrison | 8/10 | 5985 days | 1% |
| Roos | 9/10 | 5992 days | 1% |
| Klass | 10/10 | 5992 days | 1% |
| Alan Howe | 9/10 | 5998 days | 1% |
| Bryan Keddie | 9/10 | 6002 days | 1% |
| Stephen | 9/10 | 6002 days | 1% |
| Greg Gerritz | 7/10 | 6005 days | 1% |
| Mervyn Simmonds | 9/10 | 6006 days | 1% |
| Bo Moenstead | 9/10 | 6015 days | 1% |
| Douglas Kirby | 8/10 | 6019 days | 1% |
| elskeb | 8/10 | 6056 days | 1% |
| H Simpson | 9/10 | 6072 days | 1% |
| Antje & Sascha Häusler | 9/10 | 6072 days | 1% |
| Aart Van Nooy | 7/10 | 6075 days | 1% |
| Helen Pet | 9/10 | 6076 days | 1% |
| Richard Kesteleyn | 4/10 | 6076 days | 0% |
| Jeanette Larsen | 9/10 | 6080 days | 1% |
| Ietje van Beers | 10/10 | 6129 days | 1% |
| caroldarren | 10/10 | 6312 days | 1% |
| BernardK | 9/10 | 6329 days | 1% |
| JuergenW | 8/10 | 6329 days | 1% |
| Yvanna | 8/10 | 6355 days | 1% |
| Zeeman | 8/10 | 6355 days | 1% |
| Stefau | 6/10 | 6356 days | 1% |
| Fam | 8/10 | 6420 days | 1% |
Adjustments
Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.
Sample Size Adjustment
No Adjustment
A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Blue Lake TOP 10 Holiday Park experience has plenty of reviews and does not meet the criteria for any adjustment.
Recent Reviews Adjustment
-1.09% Adjustment
There may be an adjustment if this experience hasn't received any reviews within the last 125 days. However the Blue Lake TOP 10 Holiday Park experience does not meet the criteria for any adjustment.
In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.
The Blue Lake TOP 10 Holiday Park experience has been adjusted for 109 days. Adjustments are according to the following table.
| Days | Adjustment |
|---|---|
| … | … |
| 106 | -1.06% |
| 107 | -1.07% |
| 108 | -1.08% |
| 109 | -1.09% |
| 110 | -1.10% |
| 111 | -1.11% |
| 112 | -1.12% |
| … | … |
Balancing Adjustment
1.67% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled customers are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Final Ranking Score
87%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.