Kia ora, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Ohiwa Tasman Holiday Parks.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
119 Valid Reviews
The Ohiwa Tasman Holiday Parks experience has a total of 122 reviews. There are 119 valid reviews that are included when calculating the ranking score and 3 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 119 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 88 |
|
74% |
| 9/10 | 18 |
|
15% |
| 8/10 | 7 |
|
6% |
| 7/10 | 4 |
|
3% |
| 6/10 | 0 |
|
0% |
| 5/10 | 1 |
|
1% |
| 4/10 | 0 |
|
0% |
| 3/10 | 0 |
|
0% |
| 2/10 | 1 |
|
1% |
| 1/10 | 0 |
|
0% |
95.21% Average
The raw data average (mean) for all the Ohiwa Tasman Holiday Parks valid reviews is 95.21% and is based on 119 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
6 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 119 valid reviews, the experience has 6 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 6 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 3 |
|
50% |
| 9/10 | 1 |
|
17% |
| 8/10 | 2 |
|
33% |
| 7/10 | 0 |
|
0% |
| 6/10 | 0 |
|
0% |
| 5/10 | 0 |
|
0% |
| 4/10 | 0 |
|
0% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
91.67% Average
The raw data average (mean) for all the Ohiwa Tasman Holiday Parks face-to-face reviews is 91.67% and is based on 6 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
92.56%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Caroline Elliot | 5/10 | 139 days | 76% |
| Ulrike Mira | 10/10 | 139 days | 100% |
| Nick | 9/10 | 627 days | 78% |
| DJ | 10/10 | 1023 days | 42% |
| Silke | 10/10 | 1176 days | 29% |
| Elizabeth Keller | 10/10 | 1176 days | 29% |
| Jan and Ian | 9/10 | 1235 days | 25% |
| Stuart Edwards - Green Jersey Explorer Tours | 10/10 | 1358 days | 17% |
| MIke | 10/10 | 1388 days | 16% |
| NR | 10/10 | 1419 days | 14% |
| Reece and Sonja Allan | 10/10 | 1480 days | 12% |
| christine borst | 10/10 | 1511 days | 10% |
| Rachel | 10/10 | 1511 days | 10% |
| Jane | 10/10 | 1511 days | 10% |
| Fids | 9/10 | 1511 days | 10% |
| Jane Sutton | 10/10 | 1541 days | 9% |
| Dianne Mankelow | 8/10 | 1541 days | 9% |
| Heidi | 10/10 | 1541 days | 9% |
| Simone | 10/10 | 1541 days | 9% |
| Cherie | 10/10 | 1572 days | 8% |
| Maureen | 8/10 | 1572 days | 8% |
| Reash | 8/10 | 1572 days | 8% |
| Colin and Heather Lewis | 10/10 | 1572 days | 8% |
| Tim & Jan | 10/10 | 1600 days | 8% |
| Heather | 10/10 | 1631 days | 7% |
| Sharon | 10/10 | 1631 days | 7% |
| MK | 10/10 | 1631 days | 7% |
| David | 10/10 | 1662 days | 6% |
| Sandra Davies | 10/10 | 1662 days | 6% |
| Faisal malik | 10/10 | 1662 days | 6% |
| David | 7/10 | 1662 days | 6% |
| Judith & John Bishop | 9/10 | 1723 days | 5% |
| ML | 10/10 | 1753 days | 5% |
| Stu | 10/10 | 1906 days | 5% |
| Christine Martin | 10/10 | 1906 days | 5% |
| T McLeod | 10/10 | 1906 days | 5% |
| Tracey Kereopa | 10/10 | 1906 days | 5% |
| Jan Mclaren | 10/10 | 1906 days | 5% |
| Desa | 10/10 | 1937 days | 4% |
| Dons | 10/10 | 1937 days | 4% |
| Evelyn Pine | 10/10 | 1937 days | 4% |
| Joan Pritchard | 9/10 | 1937 days | 4% |
| Otilia and Johan | 9/10 | 1965 days | 4% |
| blair stephens | 10/10 | 1965 days | 4% |
| kay henderson | 10/10 | 1965 days | 4% |
| Pete Harrison | 10/10 | 1965 days | 4% |
| Kathleen Chan | 9/10 | 1965 days | 4% |
| Allen | 10/10 | 1965 days | 4% |
| Bethan | 7/10 | 1996 days | 4% |
| MK | 10/10 | 1996 days | 4% |
| Sharon | 10/10 | 1996 days | 4% |
| Sue Shoemack | 10/10 | 1996 days | 4% |
| Elrika Keyser | 10/10 | 1996 days | 4% |
| Aaron Menzies | 10/10 | 2027 days | 4% |
| Ian Buck | 10/10 | 2027 days | 4% |
| Sarah Jane Ramaker | 10/10 | 2057 days | 4% |
| Tess Nesdale | 10/10 | 2088 days | 4% |
| Janet Henderson | 10/10 | 2088 days | 4% |
| Sue | 10/10 | 2088 days | 4% |
| NATALIE ERASMUS | 9/10 | 2180 days | 4% |
| John Jury | 10/10 | 2180 days | 4% |
| Brian Derbyshire | 10/10 | 2210 days | 4% |
| James & Derryn | 10/10 | 2241 days | 4% |
| Karen and Eric | 10/10 | 2302 days | 4% |
| Meryl D | 8/10 | 2302 days | 4% |
| Merle Bray, Elizabeth Watson & Bella | 9/10 | 2331 days | 4% |
| Ian Campbell | 10/10 | 2362 days | 4% |
| Jabba | 9/10 | 2362 days | 4% |
| Johannes | 10/10 | 2393 days | 4% |
| Dieter Giesen | 10/10 | 2393 days | 4% |
| Neal Rastrick | 10/10 | 2423 days | 4% |
| Mike Taylor | 10/10 | 2423 days | 4% |
| Truds/ Shaun McGregor | 10/10 | 2515 days | 3% |
| Rachael | 10/10 | 2546 days | 3% |
| Tarina McKenzie | 10/10 | 2546 days | 3% |
| Dianne Wade | 10/10 | 2576 days | 3% |
| Cliff & Tracey | 10/10 | 2576 days | 3% |
| Beth | 10/10 | 2637 days | 3% |
| Liz | 10/10 | 2637 days | 3% |
| Paul Smith | 8/10 | 2696 days | 3% |
| Alan & Lesley Ball | 9/10 | 2696 days | 3% |
| John Zoetebier | 2/10 | 2727 days | 1% |
| phil smith | 9/10 | 2727 days | 3% |
| Anne & John | 10/10 | 2880 days | 3% |
| Chris&Kevin Rush | 10/10 | 2972 days | 2% |
| Paul and Nat Wright | 10/10 | 3002 days | 2% |
| Dan Kilkelly | 10/10 | 3002 days | 2% |
| John Curries | 10/10 | 3033 days | 2% |
| Trish & Ian | 10/10 | 3033 days | 2% |
| Jenny Sullivan | 10/10 | 3033 days | 2% |
| Tina and Terry | 9/10 | 3061 days | 2% |
| Katie Wiffin | 10/10 | 3092 days | 2% |
| kay henderson | 10/10 | 3092 days | 2% |
| Phil and Dianne Neal | 9/10 | 3093 days | 2% |
| Leith Milson | 10/10 | 3153 days | 2% |
| John Peddie | 10/10 | 3732 days | 1% |
| York Tüchelmann | 10/10 | 3757 days | 1% |
| Liz Peters | 10/10 | 3763 days | 1% |
| Shelley Martin | 10/10 | 3792 days | 1% |
| Debbie Thomas | 10/10 | 3823 days | 1% |
| Hana Rachfalik | 10/10 | 3842 days | 1% |
| Sheriden Derby | 10/10 | 4098 days | 0% |
| Trevor Brown | 9/10 | 4180 days | 0% |
| BernardB | 10/10 | 4188 days | 0% |
| Jason | 9/10 | 4188 days | 0% |
| Ray | 10/10 | 4386 days | 0% |
| C&P Macwhippy | 9/10 | 4463 days | 1% |
| Daisy Shasta | 10/10 | 4501 days | 0% |
| Rita Hochstiasser | 9/10 | 4519 days | 0% |
| Jacqui V | 7/10 | 4522 days | 1% |
| Brendan K | 10/10 | 4522 days | 1% |
| E and C Tipuna | 10/10 | 4553 days | 1% |
| Jenny Hall | 7/10 | 4584 days | 1% |
| Tracie Thornborough | 10/10 | 4584 days | 1% |
| justin butler | 10/10 | 4584 days | 1% |
| Mick McIvor | 10/10 | 4675 days | 1% |
| E Smudde | 8/10 | 5237 days | 0% |
| Eric & Liz McKean | 10/10 | 5572 days | 0% |
| Pieter Middeldorp | 8/10 | 5951 days | 0% |
Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.
No Adjustment
A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Ohiwa Tasman Holiday Parks experience has plenty of reviews and does not meet the criteria for any adjustment.
-1.32% Adjustment
There may be an adjustment if this experience hasn't received any reviews within the last 118 days. However the Ohiwa Tasman Holiday Parks experience does not meet the criteria for any adjustment.
In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.
The Ohiwa Tasman Holiday Parks experience has been adjusted for 123 days. Adjustments are according to the following table.
| Days | Adjustment |
|---|---|
| … | … |
| 120 | -1.29% |
| 121 | -1.30% |
| 122 | -1.31% |
| 123 | -1.32% |
| 124 | -1.33% |
| 125 | -1.34% |
| 126 | -1.36% |
| … | … |
0.84% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled customers are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
92%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.