G'day, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Ohiwa Tasman Holiday Parks.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
118 Valid Reviews
The Ohiwa Tasman Holiday Parks experience has a total of 120 reviews. There are 118 valid reviews that are included when calculating the ranking score and 2 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 118 valid reviews:
Rating | Count | Percentage | |
---|---|---|---|
10/10 | 87 |
|
74% |
9/10 | 19 |
|
16% |
8/10 | 7 |
|
6% |
7/10 | 4 |
|
3% |
6/10 | 0 |
|
0% |
5/10 | 0 |
|
0% |
4/10 | 0 |
|
0% |
3/10 | 0 |
|
0% |
2/10 | 1 |
|
1% |
1/10 | 0 |
|
0% |
95.51% Average
The raw data average (mean) for all the Ohiwa Tasman Holiday Parks valid reviews is 95.51% and is based on 118 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
6 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 118 valid reviews, the experience has 6 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 6 face-to-face reviews:
Rating | Count | Percentage | |
---|---|---|---|
10/10 | 3 |
|
50% |
9/10 | 1 |
|
17% |
8/10 | 2 |
|
33% |
7/10 | 0 |
|
0% |
6/10 | 0 |
|
0% |
5/10 | 0 |
|
0% |
4/10 | 0 |
|
0% |
3/10 | 0 |
|
0% |
2/10 | 0 |
|
0% |
1/10 | 0 |
|
0% |
91.67% Average
The raw data average (mean) for all the Ohiwa Tasman Holiday Parks face-to-face reviews is 91.67% and is based on 6 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
96.19%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
Reviewer | Rating | Age | Relative Weight |
---|---|---|---|
Nick | 9/10 | 141 days | 100% |
DJ | 10/10 | 537 days | 85% |
Silke | 10/10 | 690 days | 74% |
Elizabeth Keller | 10/10 | 690 days | 74% |
Jan and Ian | 9/10 | 749 days | 69% |
Stuart Edwards - Green Jersey Explorer Tours | 10/10 | 872 days | 58% |
MIke | 10/10 | 902 days | 55% |
NR | 10/10 | 933 days | 51% |
Kurt & Rayanna Jacobs | 9/10 | 964 days | 48% |
Reece and Sonja Allan | 10/10 | 994 days | 45% |
christine borst | 10/10 | 1025 days | 42% |
Rachel | 10/10 | 1025 days | 42% |
Jane | 10/10 | 1025 days | 42% |
Fids | 9/10 | 1025 days | 42% |
Jane Sutton | 10/10 | 1055 days | 39% |
Dianne Mankelow | 8/10 | 1055 days | 39% |
Heidi | 10/10 | 1055 days | 39% |
Simone | 10/10 | 1055 days | 39% |
Cherie | 10/10 | 1086 days | 37% |
Maureen | 8/10 | 1086 days | 36% |
Reash | 8/10 | 1086 days | 36% |
Colin and Heather Lewis | 10/10 | 1086 days | 37% |
Tim & Jan | 10/10 | 1114 days | 34% |
Heather | 10/10 | 1145 days | 32% |
Sharon | 10/10 | 1145 days | 32% |
MK | 10/10 | 1145 days | 32% |
David | 10/10 | 1176 days | 29% |
Sandra Davies | 10/10 | 1176 days | 29% |
Faisal malik | 10/10 | 1176 days | 29% |
David | 7/10 | 1176 days | 27% |
Judith & John Bishop | 9/10 | 1237 days | 25% |
ML | 10/10 | 1267 days | 23% |
Stu | 10/10 | 1420 days | 14% |
Christine Martin | 10/10 | 1420 days | 14% |
T McLeod | 10/10 | 1420 days | 14% |
Tracey Kereopa | 10/10 | 1420 days | 14% |
Jan Mclaren | 10/10 | 1420 days | 14% |
Desa | 10/10 | 1451 days | 13% |
Dons | 10/10 | 1451 days | 13% |
Evelyn Pine | 10/10 | 1451 days | 13% |
Joan Pritchard | 9/10 | 1451 days | 13% |
Otilia and Johan | 9/10 | 1479 days | 12% |
blair stephens | 10/10 | 1479 days | 12% |
kay henderson | 10/10 | 1479 days | 12% |
Pete Harrison | 10/10 | 1479 days | 12% |
Kathleen Chan | 9/10 | 1479 days | 12% |
Allen | 10/10 | 1479 days | 12% |
Bethan | 7/10 | 1510 days | 10% |
MK | 10/10 | 1510 days | 11% |
Sharon | 10/10 | 1510 days | 11% |
Sue Shoemack | 10/10 | 1510 days | 11% |
Elrika Keyser | 10/10 | 1510 days | 11% |
Aaron Menzies | 10/10 | 1541 days | 9% |
Ian Buck | 10/10 | 1541 days | 9% |
Sarah Jane Ramaker | 10/10 | 1571 days | 9% |
Tess Nesdale | 10/10 | 1602 days | 8% |
Janet Henderson | 10/10 | 1602 days | 8% |
Sue | 10/10 | 1602 days | 8% |
NATALIE ERASMUS | 9/10 | 1694 days | 6% |
John Jury | 10/10 | 1694 days | 6% |
Brian Derbyshire | 10/10 | 1724 days | 5% |
James & Derryn | 10/10 | 1755 days | 5% |
Karen and Eric | 10/10 | 1816 days | 5% |
Meryl D | 8/10 | 1816 days | 5% |
Merle Bray, Elizabeth Watson & Bella | 9/10 | 1845 days | 5% |
Ian Campbell | 10/10 | 1876 days | 5% |
Jabba | 9/10 | 1876 days | 5% |
Johannes | 10/10 | 1907 days | 5% |
Dieter Giesen | 10/10 | 1907 days | 5% |
Neal Rastrick | 10/10 | 1937 days | 5% |
Mike Taylor | 10/10 | 1937 days | 5% |
Truds/ Shaun McGregor | 10/10 | 2029 days | 4% |
Rachael | 10/10 | 2060 days | 4% |
Tarina McKenzie | 10/10 | 2060 days | 4% |
Dianne Wade | 10/10 | 2090 days | 4% |
Cliff & Tracey | 10/10 | 2090 days | 4% |
Beth | 10/10 | 2151 days | 4% |
Liz | 10/10 | 2151 days | 4% |
Paul Smith | 8/10 | 2210 days | 4% |
Alan & Lesley Ball | 9/10 | 2210 days | 4% |
John Zoetebier | 2/10 | 2241 days | 2% |
phil smith | 9/10 | 2241 days | 4% |
Anne & John | 10/10 | 2394 days | 4% |
Chris&Kevin Rush | 10/10 | 2486 days | 3% |
Paul and Nat Wright | 10/10 | 2516 days | 3% |
Dan Kilkelly | 10/10 | 2516 days | 3% |
John Curries | 10/10 | 2547 days | 3% |
Trish & Ian | 10/10 | 2547 days | 3% |
Jenny Sullivan | 10/10 | 2547 days | 3% |
Tina and Terry | 9/10 | 2575 days | 3% |
Katie Wiffin | 10/10 | 2605 days | 3% |
kay henderson | 10/10 | 2605 days | 3% |
Phil and Dianne Neal | 9/10 | 2607 days | 3% |
Leith Milson | 10/10 | 2666 days | 3% |
John Peddie | 10/10 | 3245 days | 2% |
York Tüchelmann | 10/10 | 3271 days | 2% |
Liz Peters | 10/10 | 3276 days | 2% |
Shelley Martin | 10/10 | 3305 days | 2% |
Debbie Thomas | 10/10 | 3336 days | 2% |
Hana Rachfalik | 10/10 | 3356 days | 2% |
Sheriden Derby | 10/10 | 3611 days | 1% |
Trevor Brown | 9/10 | 3694 days | 1% |
BernardB | 10/10 | 3701 days | 1% |
Jason | 9/10 | 3701 days | 1% |
Ray | 10/10 | 3900 days | 0% |
C&P Macwhippy | 9/10 | 3977 days | 0% |
Daisy Shasta | 10/10 | 4015 days | 0% |
Rita Hochstiasser | 9/10 | 4033 days | 0% |
Jacqui V | 7/10 | 4036 days | 0% |
Brendan K | 10/10 | 4036 days | 0% |
E and C Tipuna | 10/10 | 4066 days | 0% |
Jenny Hall | 7/10 | 4098 days | 0% |
Tracie Thornborough | 10/10 | 4098 days | 0% |
justin butler | 10/10 | 4098 days | 0% |
Mick McIvor | 10/10 | 4189 days | 0% |
E Smudde | 8/10 | 4751 days | 0% |
Eric & Liz McKean | 10/10 | 5086 days | 0% |
Pieter Middeldorp | 8/10 | 5465 days | 0% |
Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.
No Adjustment
A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Ohiwa Tasman Holiday Parks experience has plenty of reviews and does not meet the criteria for any adjustment.
-2.34% Adjustment
There may be an adjustment if this experience hasn't received any reviews within the last 53 days. However the Ohiwa Tasman Holiday Parks experience does not meet the criteria for any adjustment.
In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.
The Ohiwa Tasman Holiday Parks experience has been adjusted for 113 days. Adjustments are according to the following table.
Days | Adjustment |
---|---|
… | … |
110 | -2.28% |
111 | -2.30% |
112 | -2.32% |
113 | -2.34% |
114 | -2.36% |
115 | -2.38% |
116 | -2.40% |
… | … |
0.55% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled customers are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
94%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.