Hi, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Ohiwa Tasman Holiday Parks.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Ohiwa Tasman Holiday Parks
Valid Reviews
119 Valid Reviews
The Ohiwa Tasman Holiday Parks experience has a total of 122 reviews. There are 119 valid reviews that are included when calculating the ranking score and 3 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 119 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 88 |
|
74% |
| 9/10 | 18 |
|
15% |
| 8/10 | 7 |
|
6% |
| 7/10 | 4 |
|
3% |
| 6/10 | 0 |
|
0% |
| 5/10 | 1 |
|
1% |
| 4/10 | 0 |
|
0% |
| 3/10 | 0 |
|
0% |
| 2/10 | 1 |
|
1% |
| 1/10 | 0 |
|
0% |
95.21% Average
The raw data average (mean) for all the Ohiwa Tasman Holiday Parks valid reviews is 95.21% and is based on 119 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
6 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 119 valid reviews, the experience has 6 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 6 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 3 |
|
50% |
| 9/10 | 1 |
|
17% |
| 8/10 | 2 |
|
33% |
| 7/10 | 0 |
|
0% |
| 6/10 | 0 |
|
0% |
| 5/10 | 0 |
|
0% |
| 4/10 | 0 |
|
0% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
91.67% Average
The raw data average (mean) for all the Ohiwa Tasman Holiday Parks face-to-face reviews is 91.67% and is based on 6 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
93.18%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Caroline Elliot | 5/10 | 18 days | 76% |
| Ulrike Mira | 10/10 | 18 days | 100% |
| Nick | 9/10 | 506 days | 85% |
| DJ | 10/10 | 902 days | 54% |
| Silke | 10/10 | 1055 days | 39% |
| Elizabeth Keller | 10/10 | 1055 days | 39% |
| Jan and Ian | 9/10 | 1114 days | 33% |
| Stuart Edwards - Green Jersey Explorer Tours | 10/10 | 1237 days | 25% |
| MIke | 10/10 | 1267 days | 23% |
| NR | 10/10 | 1298 days | 21% |
| Reece and Sonja Allan | 10/10 | 1359 days | 17% |
| christine borst | 10/10 | 1390 days | 16% |
| Rachel | 10/10 | 1390 days | 16% |
| Jane | 10/10 | 1390 days | 16% |
| Fids | 9/10 | 1390 days | 16% |
| Jane Sutton | 10/10 | 1420 days | 14% |
| Dianne Mankelow | 8/10 | 1420 days | 14% |
| Heidi | 10/10 | 1420 days | 14% |
| Simone | 10/10 | 1420 days | 14% |
| Cherie | 10/10 | 1451 days | 13% |
| Maureen | 8/10 | 1451 days | 13% |
| Reash | 8/10 | 1451 days | 13% |
| Colin and Heather Lewis | 10/10 | 1451 days | 13% |
| Tim & Jan | 10/10 | 1479 days | 12% |
| Heather | 10/10 | 1510 days | 11% |
| Sharon | 10/10 | 1510 days | 11% |
| MK | 10/10 | 1510 days | 11% |
| David | 10/10 | 1541 days | 10% |
| Sandra Davies | 10/10 | 1541 days | 10% |
| Faisal malik | 10/10 | 1541 days | 10% |
| David | 7/10 | 1541 days | 9% |
| Judith & John Bishop | 9/10 | 1602 days | 8% |
| ML | 10/10 | 1632 days | 7% |
| Stu | 10/10 | 1785 days | 5% |
| Christine Martin | 10/10 | 1785 days | 5% |
| T McLeod | 10/10 | 1785 days | 5% |
| Tracey Kereopa | 10/10 | 1785 days | 5% |
| Jan Mclaren | 10/10 | 1785 days | 5% |
| Desa | 10/10 | 1816 days | 5% |
| Dons | 10/10 | 1816 days | 5% |
| Evelyn Pine | 10/10 | 1816 days | 5% |
| Joan Pritchard | 9/10 | 1816 days | 5% |
| Otilia and Johan | 9/10 | 1844 days | 5% |
| blair stephens | 10/10 | 1844 days | 5% |
| kay henderson | 10/10 | 1844 days | 5% |
| Pete Harrison | 10/10 | 1844 days | 5% |
| Kathleen Chan | 9/10 | 1844 days | 5% |
| Allen | 10/10 | 1844 days | 5% |
| Bethan | 7/10 | 1875 days | 4% |
| MK | 10/10 | 1875 days | 5% |
| Sharon | 10/10 | 1875 days | 5% |
| Sue Shoemack | 10/10 | 1875 days | 5% |
| Elrika Keyser | 10/10 | 1875 days | 5% |
| Aaron Menzies | 10/10 | 1906 days | 5% |
| Ian Buck | 10/10 | 1906 days | 5% |
| Sarah Jane Ramaker | 10/10 | 1936 days | 5% |
| Tess Nesdale | 10/10 | 1967 days | 5% |
| Janet Henderson | 10/10 | 1967 days | 5% |
| Sue | 10/10 | 1967 days | 5% |
| NATALIE ERASMUS | 9/10 | 2059 days | 4% |
| John Jury | 10/10 | 2059 days | 4% |
| Brian Derbyshire | 10/10 | 2089 days | 4% |
| James & Derryn | 10/10 | 2120 days | 4% |
| Karen and Eric | 10/10 | 2181 days | 4% |
| Meryl D | 8/10 | 2181 days | 4% |
| Merle Bray, Elizabeth Watson & Bella | 9/10 | 2210 days | 4% |
| Ian Campbell | 10/10 | 2241 days | 4% |
| Jabba | 9/10 | 2241 days | 4% |
| Johannes | 10/10 | 2272 days | 4% |
| Dieter Giesen | 10/10 | 2272 days | 4% |
| Neal Rastrick | 10/10 | 2302 days | 4% |
| Mike Taylor | 10/10 | 2302 days | 4% |
| Truds/ Shaun McGregor | 10/10 | 2394 days | 4% |
| Rachael | 10/10 | 2425 days | 4% |
| Tarina McKenzie | 10/10 | 2425 days | 4% |
| Dianne Wade | 10/10 | 2455 days | 4% |
| Cliff & Tracey | 10/10 | 2455 days | 4% |
| Beth | 10/10 | 2516 days | 4% |
| Liz | 10/10 | 2516 days | 4% |
| Paul Smith | 8/10 | 2575 days | 3% |
| Alan & Lesley Ball | 9/10 | 2575 days | 3% |
| John Zoetebier | 2/10 | 2606 days | 2% |
| phil smith | 9/10 | 2606 days | 3% |
| Anne & John | 10/10 | 2759 days | 3% |
| Chris&Kevin Rush | 10/10 | 2851 days | 3% |
| Paul and Nat Wright | 10/10 | 2881 days | 3% |
| Dan Kilkelly | 10/10 | 2881 days | 3% |
| John Curries | 10/10 | 2912 days | 3% |
| Trish & Ian | 10/10 | 2912 days | 3% |
| Jenny Sullivan | 10/10 | 2912 days | 3% |
| Tina and Terry | 9/10 | 2940 days | 3% |
| Katie Wiffin | 10/10 | 2970 days | 3% |
| kay henderson | 10/10 | 2970 days | 3% |
| Phil and Dianne Neal | 9/10 | 2972 days | 3% |
| Leith Milson | 10/10 | 3031 days | 3% |
| John Peddie | 10/10 | 3610 days | 1% |
| York Tüchelmann | 10/10 | 3636 days | 1% |
| Liz Peters | 10/10 | 3641 days | 1% |
| Shelley Martin | 10/10 | 3670 days | 1% |
| Debbie Thomas | 10/10 | 3701 days | 1% |
| Hana Rachfalik | 10/10 | 3721 days | 1% |
| Sheriden Derby | 10/10 | 3976 days | 1% |
| Trevor Brown | 9/10 | 4059 days | 1% |
| BernardB | 10/10 | 4066 days | 1% |
| Jason | 9/10 | 4066 days | 1% |
| Ray | 10/10 | 4265 days | 0% |
| C&P Macwhippy | 9/10 | 4342 days | 0% |
| Daisy Shasta | 10/10 | 4380 days | 1% |
| Rita Hochstiasser | 9/10 | 4398 days | 1% |
| Jacqui V | 7/10 | 4401 days | 1% |
| Brendan K | 10/10 | 4401 days | 1% |
| E and C Tipuna | 10/10 | 4431 days | 1% |
| Jenny Hall | 7/10 | 4463 days | 1% |
| Tracie Thornborough | 10/10 | 4463 days | 1% |
| justin butler | 10/10 | 4463 days | 1% |
| Mick McIvor | 10/10 | 4554 days | 1% |
| E Smudde | 8/10 | 5116 days | 1% |
| Eric & Liz McKean | 10/10 | 5451 days | 1% |
| Pieter Middeldorp | 8/10 | 5830 days | 1% |
Adjustments
Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.
Sample Size Adjustment
No Adjustment
A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Ohiwa Tasman Holiday Parks experience has plenty of reviews and does not meet the criteria for any adjustment.
Recent Reviews Adjustment
-0.04% Adjustment
There may be an adjustment if this experience hasn't received any reviews within the last 53 days. However the Ohiwa Tasman Holiday Parks experience does not meet the criteria for any adjustment.
In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.
The Ohiwa Tasman Holiday Parks experience has been adjusted for 2 days. Adjustments are according to the following table.
| Days | Adjustment |
|---|---|
| … | … |
| 0 | -0.00% |
| 1 | -0.02% |
| 2 | -0.04% |
| 3 | -0.06% |
| 4 | -0.08% |
| 5 | -0.10% |
| … | … |
Balancing Adjustment
0.62% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled customers are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Final Ranking Score
93%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.