G'day, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Ohiwa Tasman Holiday Parks.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
119 Valid Reviews
The Ohiwa Tasman Holiday Parks experience has a total of 122 reviews. There are 119 valid reviews that are included when calculating the ranking score and 3 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 119 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 88 |
|
74% |
| 9/10 | 18 |
|
15% |
| 8/10 | 7 |
|
6% |
| 7/10 | 4 |
|
3% |
| 6/10 | 0 |
|
0% |
| 5/10 | 1 |
|
1% |
| 4/10 | 0 |
|
0% |
| 3/10 | 0 |
|
0% |
| 2/10 | 1 |
|
1% |
| 1/10 | 0 |
|
0% |
95.21% Average
The raw data average (mean) for all the Ohiwa Tasman Holiday Parks valid reviews is 95.21% and is based on 119 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
6 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 119 valid reviews, the experience has 6 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 6 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 3 |
|
50% |
| 9/10 | 1 |
|
17% |
| 8/10 | 2 |
|
33% |
| 7/10 | 0 |
|
0% |
| 6/10 | 0 |
|
0% |
| 5/10 | 0 |
|
0% |
| 4/10 | 0 |
|
0% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
91.67% Average
The raw data average (mean) for all the Ohiwa Tasman Holiday Parks face-to-face reviews is 91.67% and is based on 6 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
92.69%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Caroline Elliot | 5/10 | 114 days | 76% |
| Ulrike Mira | 10/10 | 114 days | 100% |
| Nick | 9/10 | 602 days | 79% |
| DJ | 10/10 | 998 days | 44% |
| Silke | 10/10 | 1151 days | 31% |
| Elizabeth Keller | 10/10 | 1151 days | 31% |
| Jan and Ian | 9/10 | 1210 days | 26% |
| Stuart Edwards - Green Jersey Explorer Tours | 10/10 | 1333 days | 19% |
| MIke | 10/10 | 1363 days | 17% |
| NR | 10/10 | 1394 days | 16% |
| Reece and Sonja Allan | 10/10 | 1455 days | 13% |
| christine borst | 10/10 | 1486 days | 12% |
| Rachel | 10/10 | 1486 days | 12% |
| Jane | 10/10 | 1486 days | 12% |
| Fids | 9/10 | 1486 days | 11% |
| Jane Sutton | 10/10 | 1516 days | 10% |
| Dianne Mankelow | 8/10 | 1516 days | 10% |
| Heidi | 10/10 | 1516 days | 10% |
| Simone | 10/10 | 1516 days | 10% |
| Cherie | 10/10 | 1547 days | 9% |
| Maureen | 8/10 | 1547 days | 9% |
| Reash | 8/10 | 1547 days | 9% |
| Colin and Heather Lewis | 10/10 | 1547 days | 9% |
| Tim & Jan | 10/10 | 1575 days | 9% |
| Heather | 10/10 | 1606 days | 8% |
| Sharon | 10/10 | 1606 days | 8% |
| MK | 10/10 | 1606 days | 8% |
| David | 10/10 | 1637 days | 7% |
| Sandra Davies | 10/10 | 1637 days | 7% |
| Faisal malik | 10/10 | 1637 days | 7% |
| David | 7/10 | 1637 days | 7% |
| Judith & John Bishop | 9/10 | 1698 days | 6% |
| ML | 10/10 | 1728 days | 6% |
| Stu | 10/10 | 1881 days | 5% |
| Christine Martin | 10/10 | 1881 days | 5% |
| T McLeod | 10/10 | 1881 days | 5% |
| Tracey Kereopa | 10/10 | 1881 days | 5% |
| Jan Mclaren | 10/10 | 1881 days | 5% |
| Desa | 10/10 | 1912 days | 5% |
| Dons | 10/10 | 1912 days | 5% |
| Evelyn Pine | 10/10 | 1912 days | 5% |
| Joan Pritchard | 9/10 | 1912 days | 5% |
| Otilia and Johan | 9/10 | 1940 days | 5% |
| blair stephens | 10/10 | 1940 days | 5% |
| kay henderson | 10/10 | 1940 days | 5% |
| Pete Harrison | 10/10 | 1940 days | 5% |
| Kathleen Chan | 9/10 | 1940 days | 5% |
| Allen | 10/10 | 1940 days | 5% |
| Bethan | 7/10 | 1971 days | 4% |
| MK | 10/10 | 1971 days | 5% |
| Sharon | 10/10 | 1971 days | 5% |
| Sue Shoemack | 10/10 | 1971 days | 5% |
| Elrika Keyser | 10/10 | 1971 days | 5% |
| Aaron Menzies | 10/10 | 2002 days | 5% |
| Ian Buck | 10/10 | 2002 days | 5% |
| Sarah Jane Ramaker | 10/10 | 2032 days | 5% |
| Tess Nesdale | 10/10 | 2063 days | 5% |
| Janet Henderson | 10/10 | 2063 days | 5% |
| Sue | 10/10 | 2063 days | 5% |
| NATALIE ERASMUS | 9/10 | 2155 days | 4% |
| John Jury | 10/10 | 2155 days | 4% |
| Brian Derbyshire | 10/10 | 2185 days | 4% |
| James & Derryn | 10/10 | 2216 days | 4% |
| Karen and Eric | 10/10 | 2277 days | 4% |
| Meryl D | 8/10 | 2277 days | 4% |
| Merle Bray, Elizabeth Watson & Bella | 9/10 | 2306 days | 4% |
| Ian Campbell | 10/10 | 2337 days | 4% |
| Jabba | 9/10 | 2337 days | 4% |
| Johannes | 10/10 | 2368 days | 4% |
| Dieter Giesen | 10/10 | 2368 days | 4% |
| Neal Rastrick | 10/10 | 2398 days | 4% |
| Mike Taylor | 10/10 | 2398 days | 4% |
| Truds/ Shaun McGregor | 10/10 | 2490 days | 4% |
| Rachael | 10/10 | 2521 days | 4% |
| Tarina McKenzie | 10/10 | 2521 days | 4% |
| Dianne Wade | 10/10 | 2551 days | 4% |
| Cliff & Tracey | 10/10 | 2551 days | 4% |
| Beth | 10/10 | 2612 days | 3% |
| Liz | 10/10 | 2612 days | 3% |
| Paul Smith | 8/10 | 2671 days | 3% |
| Alan & Lesley Ball | 9/10 | 2671 days | 3% |
| John Zoetebier | 2/10 | 2702 days | 1% |
| phil smith | 9/10 | 2702 days | 3% |
| Anne & John | 10/10 | 2855 days | 3% |
| Chris&Kevin Rush | 10/10 | 2947 days | 3% |
| Paul and Nat Wright | 10/10 | 2977 days | 3% |
| Dan Kilkelly | 10/10 | 2977 days | 3% |
| John Curries | 10/10 | 3008 days | 3% |
| Trish & Ian | 10/10 | 3008 days | 3% |
| Jenny Sullivan | 10/10 | 3008 days | 3% |
| Tina and Terry | 9/10 | 3036 days | 3% |
| Katie Wiffin | 10/10 | 3066 days | 3% |
| kay henderson | 10/10 | 3066 days | 3% |
| Phil and Dianne Neal | 9/10 | 3068 days | 3% |
| Leith Milson | 10/10 | 3127 days | 2% |
| John Peddie | 10/10 | 3706 days | 1% |
| York Tüchelmann | 10/10 | 3732 days | 1% |
| Liz Peters | 10/10 | 3737 days | 1% |
| Shelley Martin | 10/10 | 3766 days | 1% |
| Debbie Thomas | 10/10 | 3797 days | 1% |
| Hana Rachfalik | 10/10 | 3817 days | 1% |
| Sheriden Derby | 10/10 | 4072 days | 1% |
| Trevor Brown | 9/10 | 4155 days | 0% |
| BernardB | 10/10 | 4162 days | 0% |
| Jason | 9/10 | 4162 days | 0% |
| Ray | 10/10 | 4361 days | 0% |
| C&P Macwhippy | 9/10 | 4438 days | 1% |
| Daisy Shasta | 10/10 | 4476 days | 1% |
| Rita Hochstiasser | 9/10 | 4494 days | 1% |
| Jacqui V | 7/10 | 4497 days | 1% |
| Brendan K | 10/10 | 4497 days | 1% |
| E and C Tipuna | 10/10 | 4527 days | 1% |
| Jenny Hall | 7/10 | 4559 days | 1% |
| Tracie Thornborough | 10/10 | 4559 days | 1% |
| justin butler | 10/10 | 4559 days | 1% |
| Mick McIvor | 10/10 | 4650 days | 1% |
| E Smudde | 8/10 | 5212 days | 1% |
| Eric & Liz McKean | 10/10 | 5547 days | 1% |
| Pieter Middeldorp | 8/10 | 5926 days | 1% |
Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.
No Adjustment
A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Ohiwa Tasman Holiday Parks experience has plenty of reviews and does not meet the criteria for any adjustment.
-1.26% Adjustment
There may be an adjustment if this experience hasn't received any reviews within the last 101 days. However the Ohiwa Tasman Holiday Parks experience does not meet the criteria for any adjustment.
In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.
The Ohiwa Tasman Holiday Parks experience has been adjusted for 98 days. Adjustments are according to the following table.
| Days | Adjustment |
|---|---|
| … | … |
| 95 | -1.22% |
| 96 | -1.23% |
| 97 | -1.25% |
| 98 | -1.26% |
| 99 | -1.27% |
| 100 | -1.28% |
| 101 | -1.30% |
| … | … |
0.82% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled customers are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
92%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.