Hi, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Ohiwa Tasman Holiday Parks.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Ohiwa Tasman Holiday Parks
Valid Reviews
119 Valid Reviews
The Ohiwa Tasman Holiday Parks experience has a total of 122 reviews. There are 119 valid reviews that are included when calculating the ranking score and 3 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 119 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 88 |
|
74% |
| 9/10 | 18 |
|
15% |
| 8/10 | 7 |
|
6% |
| 7/10 | 4 |
|
3% |
| 6/10 | 0 |
|
0% |
| 5/10 | 1 |
|
1% |
| 4/10 | 0 |
|
0% |
| 3/10 | 0 |
|
0% |
| 2/10 | 1 |
|
1% |
| 1/10 | 0 |
|
0% |
95.21% Average
The raw data average (mean) for all the Ohiwa Tasman Holiday Parks valid reviews is 95.21% and is based on 119 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
6 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 119 valid reviews, the experience has 6 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 6 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 3 |
|
50% |
| 9/10 | 1 |
|
17% |
| 8/10 | 2 |
|
33% |
| 7/10 | 0 |
|
0% |
| 6/10 | 0 |
|
0% |
| 5/10 | 0 |
|
0% |
| 4/10 | 0 |
|
0% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
91.67% Average
The raw data average (mean) for all the Ohiwa Tasman Holiday Parks face-to-face reviews is 91.67% and is based on 6 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
92.43%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Caroline Elliot | 5/10 | 166 days | 76% |
| Ulrike Mira | 10/10 | 166 days | 100% |
| Nick | 9/10 | 654 days | 76% |
| DJ | 10/10 | 1049 days | 40% |
| Silke | 10/10 | 1203 days | 27% |
| Elizabeth Keller | 10/10 | 1203 days | 27% |
| Jan and Ian | 9/10 | 1262 days | 23% |
| Stuart Edwards - Green Jersey Explorer Tours | 10/10 | 1385 days | 16% |
| MIke | 10/10 | 1414 days | 15% |
| NR | 10/10 | 1445 days | 13% |
| Reece and Sonja Allan | 10/10 | 1506 days | 11% |
| christine borst | 10/10 | 1537 days | 10% |
| Rachel | 10/10 | 1537 days | 10% |
| Jane | 10/10 | 1537 days | 10% |
| Fids | 9/10 | 1537 days | 9% |
| Jane Sutton | 10/10 | 1568 days | 9% |
| Dianne Mankelow | 8/10 | 1568 days | 8% |
| Heidi | 10/10 | 1568 days | 9% |
| Simone | 10/10 | 1568 days | 9% |
| Cherie | 10/10 | 1599 days | 8% |
| Maureen | 8/10 | 1599 days | 8% |
| Reash | 8/10 | 1599 days | 8% |
| Colin and Heather Lewis | 10/10 | 1599 days | 8% |
| Tim & Jan | 10/10 | 1627 days | 7% |
| Heather | 10/10 | 1658 days | 6% |
| Sharon | 10/10 | 1658 days | 6% |
| MK | 10/10 | 1658 days | 6% |
| David | 10/10 | 1689 days | 6% |
| Sandra Davies | 10/10 | 1689 days | 6% |
| Faisal malik | 10/10 | 1689 days | 6% |
| David | 7/10 | 1689 days | 5% |
| Judith & John Bishop | 9/10 | 1750 days | 5% |
| ML | 10/10 | 1779 days | 5% |
| Stu | 10/10 | 1933 days | 5% |
| Christine Martin | 10/10 | 1933 days | 5% |
| T McLeod | 10/10 | 1933 days | 5% |
| Tracey Kereopa | 10/10 | 1933 days | 5% |
| Jan Mclaren | 10/10 | 1933 days | 5% |
| Desa | 10/10 | 1964 days | 4% |
| Dons | 10/10 | 1964 days | 4% |
| Evelyn Pine | 10/10 | 1964 days | 4% |
| Joan Pritchard | 9/10 | 1964 days | 4% |
| Otilia and Johan | 9/10 | 1992 days | 4% |
| blair stephens | 10/10 | 1992 days | 4% |
| kay henderson | 10/10 | 1992 days | 4% |
| Pete Harrison | 10/10 | 1992 days | 4% |
| Kathleen Chan | 9/10 | 1992 days | 4% |
| Allen | 10/10 | 1992 days | 4% |
| Bethan | 7/10 | 2023 days | 4% |
| MK | 10/10 | 2023 days | 4% |
| Sharon | 10/10 | 2023 days | 4% |
| Sue Shoemack | 10/10 | 2023 days | 4% |
| Elrika Keyser | 10/10 | 2023 days | 4% |
| Aaron Menzies | 10/10 | 2054 days | 4% |
| Ian Buck | 10/10 | 2054 days | 4% |
| Sarah Jane Ramaker | 10/10 | 2084 days | 4% |
| Tess Nesdale | 10/10 | 2115 days | 4% |
| Janet Henderson | 10/10 | 2115 days | 4% |
| Sue | 10/10 | 2115 days | 4% |
| NATALIE ERASMUS | 9/10 | 2206 days | 4% |
| John Jury | 10/10 | 2206 days | 4% |
| Brian Derbyshire | 10/10 | 2236 days | 4% |
| James & Derryn | 10/10 | 2267 days | 4% |
| Karen and Eric | 10/10 | 2329 days | 4% |
| Meryl D | 8/10 | 2329 days | 4% |
| Merle Bray, Elizabeth Watson & Bella | 9/10 | 2358 days | 4% |
| Ian Campbell | 10/10 | 2389 days | 4% |
| Jabba | 9/10 | 2389 days | 4% |
| Johannes | 10/10 | 2420 days | 4% |
| Dieter Giesen | 10/10 | 2420 days | 4% |
| Neal Rastrick | 10/10 | 2450 days | 4% |
| Mike Taylor | 10/10 | 2450 days | 4% |
| Truds/ Shaun McGregor | 10/10 | 2541 days | 3% |
| Rachael | 10/10 | 2572 days | 3% |
| Tarina McKenzie | 10/10 | 2572 days | 3% |
| Dianne Wade | 10/10 | 2602 days | 3% |
| Cliff & Tracey | 10/10 | 2602 days | 3% |
| Beth | 10/10 | 2664 days | 3% |
| Liz | 10/10 | 2664 days | 3% |
| Paul Smith | 8/10 | 2723 days | 3% |
| Alan & Lesley Ball | 9/10 | 2723 days | 3% |
| John Zoetebier | 2/10 | 2754 days | 1% |
| phil smith | 9/10 | 2754 days | 3% |
| Anne & John | 10/10 | 2906 days | 3% |
| Chris&Kevin Rush | 10/10 | 2998 days | 2% |
| Paul and Nat Wright | 10/10 | 3029 days | 2% |
| Dan Kilkelly | 10/10 | 3029 days | 2% |
| John Curries | 10/10 | 3060 days | 2% |
| Trish & Ian | 10/10 | 3060 days | 2% |
| Jenny Sullivan | 10/10 | 3060 days | 2% |
| Tina and Terry | 9/10 | 3088 days | 2% |
| Katie Wiffin | 10/10 | 3118 days | 2% |
| kay henderson | 10/10 | 3118 days | 2% |
| Phil and Dianne Neal | 9/10 | 3120 days | 2% |
| Leith Milson | 10/10 | 3179 days | 2% |
| John Peddie | 10/10 | 3758 days | 1% |
| York Tüchelmann | 10/10 | 3784 days | 1% |
| Liz Peters | 10/10 | 3789 days | 1% |
| Shelley Martin | 10/10 | 3818 days | 1% |
| Debbie Thomas | 10/10 | 3849 days | 1% |
| Hana Rachfalik | 10/10 | 3869 days | 1% |
| Sheriden Derby | 10/10 | 4124 days | 0% |
| Trevor Brown | 9/10 | 4207 days | 0% |
| BernardB | 10/10 | 4214 days | 0% |
| Jason | 9/10 | 4214 days | 0% |
| Ray | 10/10 | 4412 days | 0% |
| C&P Macwhippy | 9/10 | 4490 days | 1% |
| Daisy Shasta | 10/10 | 4528 days | 0% |
| Rita Hochstiasser | 9/10 | 4546 days | 0% |
| Jacqui V | 7/10 | 4549 days | 1% |
| Brendan K | 10/10 | 4549 days | 1% |
| E and C Tipuna | 10/10 | 4579 days | 1% |
| Jenny Hall | 7/10 | 4611 days | 1% |
| Tracie Thornborough | 10/10 | 4611 days | 1% |
| justin butler | 10/10 | 4611 days | 1% |
| Mick McIvor | 10/10 | 4701 days | 1% |
| E Smudde | 8/10 | 5264 days | 0% |
| Eric & Liz McKean | 10/10 | 5599 days | 0% |
| Pieter Middeldorp | 8/10 | 5978 days | 0% |
Adjustments
Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.
Sample Size Adjustment
No Adjustment
A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Ohiwa Tasman Holiday Parks experience has plenty of reviews and does not meet the criteria for any adjustment.
Recent Reviews Adjustment
-1.50% Adjustment
There may be an adjustment if this experience hasn't received any reviews within the last 125 days. However the Ohiwa Tasman Holiday Parks experience does not meet the criteria for any adjustment.
In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.
The Ohiwa Tasman Holiday Parks experience has been adjusted for 150 days. Adjustments are according to the following table.
| Days | Adjustment |
|---|---|
| … | … |
| 147 | -1.47% |
| 148 | -1.48% |
| 149 | -1.49% |
| 150 | -1.50% |
| 151 | -1.51% |
| 152 | -1.52% |
| 153 | -1.53% |
| … | … |
Balancing Adjustment
0.88% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled customers are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Final Ranking Score
92%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.