Kia ora, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Ohiwa Tasman Holiday Parks.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
119 Valid Reviews
The Ohiwa Tasman Holiday Parks experience has a total of 122 reviews. There are 119 valid reviews that are included when calculating the ranking score and 3 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 119 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 88 |
|
74% |
| 9/10 | 18 |
|
15% |
| 8/10 | 7 |
|
6% |
| 7/10 | 4 |
|
3% |
| 6/10 | 0 |
|
0% |
| 5/10 | 1 |
|
1% |
| 4/10 | 0 |
|
0% |
| 3/10 | 0 |
|
0% |
| 2/10 | 1 |
|
1% |
| 1/10 | 0 |
|
0% |
95.21% Average
The raw data average (mean) for all the Ohiwa Tasman Holiday Parks valid reviews is 95.21% and is based on 119 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
6 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 119 valid reviews, the experience has 6 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 6 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 3 |
|
50% |
| 9/10 | 1 |
|
17% |
| 8/10 | 2 |
|
33% |
| 7/10 | 0 |
|
0% |
| 6/10 | 0 |
|
0% |
| 5/10 | 0 |
|
0% |
| 4/10 | 0 |
|
0% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
91.67% Average
The raw data average (mean) for all the Ohiwa Tasman Holiday Parks face-to-face reviews is 91.67% and is based on 6 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
92.26%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Caroline Elliot | 5/10 | 199 days | 76% |
| Ulrike Mira | 10/10 | 199 days | 100% |
| Nick | 9/10 | 687 days | 74% |
| DJ | 10/10 | 1082 days | 37% |
| Silke | 10/10 | 1236 days | 25% |
| Elizabeth Keller | 10/10 | 1236 days | 25% |
| Jan and Ian | 9/10 | 1295 days | 21% |
| Stuart Edwards - Green Jersey Explorer Tours | 10/10 | 1418 days | 15% |
| MIke | 10/10 | 1447 days | 13% |
| NR | 10/10 | 1478 days | 12% |
| Reece and Sonja Allan | 10/10 | 1539 days | 10% |
| christine borst | 10/10 | 1570 days | 9% |
| Rachel | 10/10 | 1570 days | 9% |
| Jane | 10/10 | 1570 days | 9% |
| Fids | 9/10 | 1570 days | 9% |
| Jane Sutton | 10/10 | 1601 days | 8% |
| Dianne Mankelow | 8/10 | 1601 days | 8% |
| Heidi | 10/10 | 1601 days | 8% |
| Simone | 10/10 | 1601 days | 8% |
| Cherie | 10/10 | 1632 days | 7% |
| Maureen | 8/10 | 1632 days | 7% |
| Reash | 8/10 | 1632 days | 7% |
| Colin and Heather Lewis | 10/10 | 1632 days | 7% |
| Tim & Jan | 10/10 | 1660 days | 6% |
| Heather | 10/10 | 1691 days | 6% |
| Sharon | 10/10 | 1691 days | 6% |
| MK | 10/10 | 1691 days | 6% |
| David | 10/10 | 1722 days | 5% |
| Sandra Davies | 10/10 | 1722 days | 5% |
| Faisal malik | 10/10 | 1722 days | 5% |
| David | 7/10 | 1722 days | 5% |
| Judith & John Bishop | 9/10 | 1783 days | 5% |
| ML | 10/10 | 1812 days | 5% |
| Stu | 10/10 | 1966 days | 5% |
| Christine Martin | 10/10 | 1966 days | 5% |
| T McLeod | 10/10 | 1966 days | 5% |
| Tracey Kereopa | 10/10 | 1966 days | 5% |
| Jan Mclaren | 10/10 | 1966 days | 5% |
| Desa | 10/10 | 1997 days | 5% |
| Dons | 10/10 | 1997 days | 5% |
| Evelyn Pine | 10/10 | 1997 days | 5% |
| Joan Pritchard | 9/10 | 1997 days | 4% |
| Otilia and Johan | 9/10 | 2025 days | 4% |
| blair stephens | 10/10 | 2025 days | 4% |
| kay henderson | 10/10 | 2025 days | 4% |
| Pete Harrison | 10/10 | 2025 days | 4% |
| Kathleen Chan | 9/10 | 2025 days | 4% |
| Allen | 10/10 | 2025 days | 4% |
| Bethan | 7/10 | 2056 days | 4% |
| MK | 10/10 | 2056 days | 4% |
| Sharon | 10/10 | 2056 days | 4% |
| Sue Shoemack | 10/10 | 2056 days | 4% |
| Elrika Keyser | 10/10 | 2056 days | 4% |
| Aaron Menzies | 10/10 | 2087 days | 4% |
| Ian Buck | 10/10 | 2087 days | 4% |
| Sarah Jane Ramaker | 10/10 | 2117 days | 4% |
| Tess Nesdale | 10/10 | 2148 days | 4% |
| Janet Henderson | 10/10 | 2148 days | 4% |
| Sue | 10/10 | 2148 days | 4% |
| NATALIE ERASMUS | 9/10 | 2239 days | 4% |
| John Jury | 10/10 | 2239 days | 4% |
| Brian Derbyshire | 10/10 | 2269 days | 4% |
| James & Derryn | 10/10 | 2300 days | 4% |
| Karen and Eric | 10/10 | 2362 days | 4% |
| Meryl D | 8/10 | 2362 days | 4% |
| Merle Bray, Elizabeth Watson & Bella | 9/10 | 2391 days | 4% |
| Ian Campbell | 10/10 | 2422 days | 4% |
| Jabba | 9/10 | 2422 days | 4% |
| Johannes | 10/10 | 2453 days | 4% |
| Dieter Giesen | 10/10 | 2453 days | 4% |
| Neal Rastrick | 10/10 | 2483 days | 4% |
| Mike Taylor | 10/10 | 2483 days | 4% |
| Truds/ Shaun McGregor | 10/10 | 2574 days | 3% |
| Rachael | 10/10 | 2605 days | 3% |
| Tarina McKenzie | 10/10 | 2605 days | 3% |
| Dianne Wade | 10/10 | 2635 days | 3% |
| Cliff & Tracey | 10/10 | 2635 days | 3% |
| Beth | 10/10 | 2697 days | 3% |
| Liz | 10/10 | 2697 days | 3% |
| Paul Smith | 8/10 | 2756 days | 3% |
| Alan & Lesley Ball | 9/10 | 2756 days | 3% |
| John Zoetebier | 2/10 | 2787 days | 1% |
| phil smith | 9/10 | 2787 days | 3% |
| Anne & John | 10/10 | 2939 days | 3% |
| Chris&Kevin Rush | 10/10 | 3031 days | 2% |
| Paul and Nat Wright | 10/10 | 3062 days | 2% |
| Dan Kilkelly | 10/10 | 3062 days | 2% |
| John Curries | 10/10 | 3093 days | 2% |
| Trish & Ian | 10/10 | 3093 days | 2% |
| Jenny Sullivan | 10/10 | 3093 days | 2% |
| Tina and Terry | 9/10 | 3121 days | 2% |
| Katie Wiffin | 10/10 | 3151 days | 2% |
| kay henderson | 10/10 | 3151 days | 2% |
| Phil and Dianne Neal | 9/10 | 3153 days | 2% |
| Leith Milson | 10/10 | 3212 days | 2% |
| John Peddie | 10/10 | 3791 days | 1% |
| York Tüchelmann | 10/10 | 3817 days | 1% |
| Liz Peters | 10/10 | 3822 days | 1% |
| Shelley Martin | 10/10 | 3851 days | 1% |
| Debbie Thomas | 10/10 | 3882 days | 1% |
| Hana Rachfalik | 10/10 | 3902 days | 1% |
| Sheriden Derby | 10/10 | 4157 days | 0% |
| Trevor Brown | 9/10 | 4240 days | 0% |
| BernardB | 10/10 | 4247 days | 0% |
| Jason | 9/10 | 4247 days | 0% |
| Ray | 10/10 | 4445 days | 0% |
| C&P Macwhippy | 9/10 | 4523 days | 1% |
| Daisy Shasta | 10/10 | 4561 days | 0% |
| Rita Hochstiasser | 9/10 | 4579 days | 0% |
| Jacqui V | 7/10 | 4582 days | 1% |
| Brendan K | 10/10 | 4582 days | 1% |
| E and C Tipuna | 10/10 | 4612 days | 1% |
| Jenny Hall | 7/10 | 4644 days | 1% |
| Tracie Thornborough | 10/10 | 4644 days | 1% |
| justin butler | 10/10 | 4644 days | 1% |
| Mick McIvor | 10/10 | 4734 days | 1% |
| E Smudde | 8/10 | 5297 days | 0% |
| Eric & Liz McKean | 10/10 | 5632 days | 0% |
| Pieter Middeldorp | 8/10 | 6011 days | 0% |
Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.
No Adjustment
A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Ohiwa Tasman Holiday Parks experience has plenty of reviews and does not meet the criteria for any adjustment.
-2.15% Adjustment
There may be an adjustment if this experience hasn't received any reviews within the last 111 days. However the Ohiwa Tasman Holiday Parks experience does not meet the criteria for any adjustment.
In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.
The Ohiwa Tasman Holiday Parks experience has been adjusted for 183 days. Adjustments are according to the following table.
| Days | Adjustment |
|---|---|
| … | … |
| 180 | -2.11% |
| 181 | -2.12% |
| 182 | -2.13% |
| 183 | -2.15% |
| 184 | -2.16% |
| 185 | -2.17% |
| 186 | -2.18% |
| … | … |
0.98% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled customers are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
91%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.