G'day, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Ohiwa Tasman Holiday Parks.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Ohiwa Tasman Holiday Parks
Valid Reviews
117 Valid Reviews
The Ohiwa Tasman Holiday Parks experience has a total of 120 reviews. There are 117 valid reviews that are included when calculating the ranking score and 3 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 117 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 87 |
|
74% |
| 9/10 | 18 |
|
15% |
| 8/10 | 7 |
|
6% |
| 7/10 | 4 |
|
3% |
| 6/10 | 0 |
|
0% |
| 5/10 | 0 |
|
0% |
| 4/10 | 0 |
|
0% |
| 3/10 | 0 |
|
0% |
| 2/10 | 1 |
|
1% |
| 1/10 | 0 |
|
0% |
95.56% Average
The raw data average (mean) for all the Ohiwa Tasman Holiday Parks valid reviews is 95.56% and is based on 117 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
6 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 117 valid reviews, the experience has 6 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 6 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 3 |
|
50% |
| 9/10 | 1 |
|
17% |
| 8/10 | 2 |
|
33% |
| 7/10 | 0 |
|
0% |
| 6/10 | 0 |
|
0% |
| 5/10 | 0 |
|
0% |
| 4/10 | 0 |
|
0% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
91.67% Average
The raw data average (mean) for all the Ohiwa Tasman Holiday Parks face-to-face reviews is 91.67% and is based on 6 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
96.20%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Nick | 9/10 | 445 days | 100% |
| DJ | 10/10 | 841 days | 68% |
| Silke | 10/10 | 994 days | 51% |
| Elizabeth Keller | 10/10 | 994 days | 51% |
| Jan and Ian | 9/10 | 1053 days | 44% |
| Stuart Edwards - Green Jersey Explorer Tours | 10/10 | 1176 days | 33% |
| MIke | 10/10 | 1206 days | 31% |
| NR | 10/10 | 1237 days | 28% |
| Reece and Sonja Allan | 10/10 | 1298 days | 24% |
| christine borst | 10/10 | 1329 days | 22% |
| Rachel | 10/10 | 1329 days | 22% |
| Jane | 10/10 | 1329 days | 22% |
| Fids | 9/10 | 1329 days | 21% |
| Jane Sutton | 10/10 | 1359 days | 20% |
| Dianne Mankelow | 8/10 | 1359 days | 19% |
| Heidi | 10/10 | 1359 days | 20% |
| Simone | 10/10 | 1359 days | 20% |
| Cherie | 10/10 | 1390 days | 18% |
| Maureen | 8/10 | 1390 days | 18% |
| Reash | 8/10 | 1390 days | 18% |
| Colin and Heather Lewis | 10/10 | 1390 days | 18% |
| Tim & Jan | 10/10 | 1418 days | 16% |
| Heather | 10/10 | 1449 days | 15% |
| Sharon | 10/10 | 1449 days | 15% |
| MK | 10/10 | 1449 days | 15% |
| David | 10/10 | 1480 days | 13% |
| Sandra Davies | 10/10 | 1480 days | 13% |
| Faisal malik | 10/10 | 1480 days | 13% |
| David | 7/10 | 1480 days | 12% |
| Judith & John Bishop | 9/10 | 1541 days | 11% |
| ML | 10/10 | 1571 days | 10% |
| Stu | 10/10 | 1724 days | 6% |
| Christine Martin | 10/10 | 1724 days | 6% |
| T McLeod | 10/10 | 1724 days | 6% |
| Tracey Kereopa | 10/10 | 1724 days | 6% |
| Jan Mclaren | 10/10 | 1724 days | 6% |
| Desa | 10/10 | 1755 days | 6% |
| Dons | 10/10 | 1755 days | 6% |
| Evelyn Pine | 10/10 | 1755 days | 6% |
| Joan Pritchard | 9/10 | 1755 days | 6% |
| Otilia and Johan | 9/10 | 1783 days | 6% |
| blair stephens | 10/10 | 1783 days | 6% |
| kay henderson | 10/10 | 1783 days | 6% |
| Pete Harrison | 10/10 | 1783 days | 6% |
| Kathleen Chan | 9/10 | 1783 days | 6% |
| Allen | 10/10 | 1783 days | 6% |
| Bethan | 7/10 | 1814 days | 5% |
| MK | 10/10 | 1814 days | 6% |
| Sharon | 10/10 | 1814 days | 6% |
| Sue Shoemack | 10/10 | 1814 days | 6% |
| Elrika Keyser | 10/10 | 1814 days | 6% |
| Aaron Menzies | 10/10 | 1845 days | 6% |
| Ian Buck | 10/10 | 1845 days | 6% |
| Sarah Jane Ramaker | 10/10 | 1875 days | 6% |
| Tess Nesdale | 10/10 | 1906 days | 5% |
| Janet Henderson | 10/10 | 1906 days | 5% |
| Sue | 10/10 | 1906 days | 5% |
| NATALIE ERASMUS | 9/10 | 1998 days | 5% |
| John Jury | 10/10 | 1998 days | 5% |
| Brian Derbyshire | 10/10 | 2028 days | 5% |
| James & Derryn | 10/10 | 2059 days | 5% |
| Karen and Eric | 10/10 | 2120 days | 5% |
| Meryl D | 8/10 | 2120 days | 5% |
| Merle Bray, Elizabeth Watson & Bella | 9/10 | 2149 days | 5% |
| Ian Campbell | 10/10 | 2180 days | 5% |
| Jabba | 9/10 | 2180 days | 5% |
| Johannes | 10/10 | 2211 days | 5% |
| Dieter Giesen | 10/10 | 2211 days | 5% |
| Neal Rastrick | 10/10 | 2241 days | 5% |
| Mike Taylor | 10/10 | 2241 days | 5% |
| Truds/ Shaun McGregor | 10/10 | 2333 days | 5% |
| Rachael | 10/10 | 2364 days | 4% |
| Tarina McKenzie | 10/10 | 2364 days | 4% |
| Dianne Wade | 10/10 | 2394 days | 4% |
| Cliff & Tracey | 10/10 | 2394 days | 4% |
| Beth | 10/10 | 2455 days | 4% |
| Liz | 10/10 | 2455 days | 4% |
| Paul Smith | 8/10 | 2514 days | 4% |
| Alan & Lesley Ball | 9/10 | 2514 days | 4% |
| John Zoetebier | 2/10 | 2545 days | 2% |
| phil smith | 9/10 | 2545 days | 4% |
| Anne & John | 10/10 | 2698 days | 4% |
| Chris&Kevin Rush | 10/10 | 2790 days | 4% |
| Paul and Nat Wright | 10/10 | 2820 days | 3% |
| Dan Kilkelly | 10/10 | 2820 days | 3% |
| John Curries | 10/10 | 2851 days | 3% |
| Trish & Ian | 10/10 | 2851 days | 3% |
| Jenny Sullivan | 10/10 | 2851 days | 3% |
| Tina and Terry | 9/10 | 2879 days | 3% |
| Katie Wiffin | 10/10 | 2910 days | 3% |
| kay henderson | 10/10 | 2910 days | 3% |
| Phil and Dianne Neal | 9/10 | 2911 days | 3% |
| Leith Milson | 10/10 | 2971 days | 3% |
| John Peddie | 10/10 | 3550 days | 2% |
| York Tüchelmann | 10/10 | 3575 days | 2% |
| Liz Peters | 10/10 | 3581 days | 2% |
| Shelley Martin | 10/10 | 3610 days | 2% |
| Debbie Thomas | 10/10 | 3641 days | 2% |
| Hana Rachfalik | 10/10 | 3660 days | 2% |
| Sheriden Derby | 10/10 | 3916 days | 1% |
| Trevor Brown | 9/10 | 3998 days | 1% |
| BernardB | 10/10 | 4006 days | 1% |
| Jason | 9/10 | 4006 days | 1% |
| Ray | 10/10 | 4204 days | 0% |
| C&P Macwhippy | 9/10 | 4281 days | 0% |
| Daisy Shasta | 10/10 | 4319 days | 0% |
| Rita Hochstiasser | 9/10 | 4337 days | 0% |
| Jacqui V | 7/10 | 4340 days | 0% |
| Brendan K | 10/10 | 4340 days | 0% |
| E and C Tipuna | 10/10 | 4371 days | 0% |
| Jenny Hall | 7/10 | 4402 days | 1% |
| Tracie Thornborough | 10/10 | 4402 days | 1% |
| justin butler | 10/10 | 4402 days | 1% |
| Mick McIvor | 10/10 | 4493 days | 1% |
| E Smudde | 8/10 | 5055 days | 1% |
| Eric & Liz McKean | 10/10 | 5390 days | 1% |
| Pieter Middeldorp | 8/10 | 5769 days | 1% |
Adjustments
Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.
Sample Size Adjustment
No Adjustment
A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Ohiwa Tasman Holiday Parks experience has plenty of reviews and does not meet the criteria for any adjustment.
Recent Reviews Adjustment
-4.04% Adjustment
There may be an adjustment if this experience hasn't received any reviews within the last 41 days. However the Ohiwa Tasman Holiday Parks experience does not meet the criteria for any adjustment.
In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.
The Ohiwa Tasman Holiday Parks experience has been adjusted for 200 days. Adjustments are according to the following table.
| Days | Adjustment |
|---|---|
| … | … |
| 197 | -3.98% |
| 198 | -4.00% |
| 199 | -4.02% |
| 200 | -4.04% |
| 201 | -4.06% |
| 202 | -4.08% |
| 203 | -4.10% |
| … | … |
Balancing Adjustment
0.73% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled customers are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Final Ranking Score
93%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.