Hi, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Ohiwa Tasman Holiday Parks.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
119 Valid Reviews
The Ohiwa Tasman Holiday Parks experience has a total of 122 reviews. There are 119 valid reviews that are included when calculating the ranking score and 3 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 119 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 88 |
|
74% |
| 9/10 | 18 |
|
15% |
| 8/10 | 7 |
|
6% |
| 7/10 | 4 |
|
3% |
| 6/10 | 0 |
|
0% |
| 5/10 | 1 |
|
1% |
| 4/10 | 0 |
|
0% |
| 3/10 | 0 |
|
0% |
| 2/10 | 1 |
|
1% |
| 1/10 | 0 |
|
0% |
95.21% Average
The raw data average (mean) for all the Ohiwa Tasman Holiday Parks valid reviews is 95.21% and is based on 119 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
6 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 119 valid reviews, the experience has 6 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 6 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 3 |
|
50% |
| 9/10 | 1 |
|
17% |
| 8/10 | 2 |
|
33% |
| 7/10 | 0 |
|
0% |
| 6/10 | 0 |
|
0% |
| 5/10 | 0 |
|
0% |
| 4/10 | 0 |
|
0% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
91.67% Average
The raw data average (mean) for all the Ohiwa Tasman Holiday Parks face-to-face reviews is 91.67% and is based on 6 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
92.84%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Caroline Elliot | 5/10 | 84 days | 76% |
| Ulrike Mira | 10/10 | 84 days | 100% |
| Nick | 9/10 | 572 days | 81% |
| DJ | 10/10 | 968 days | 47% |
| Silke | 10/10 | 1121 days | 33% |
| Elizabeth Keller | 10/10 | 1121 days | 33% |
| Jan and Ian | 9/10 | 1180 days | 28% |
| Stuart Edwards - Green Jersey Explorer Tours | 10/10 | 1303 days | 21% |
| MIke | 10/10 | 1333 days | 19% |
| NR | 10/10 | 1364 days | 17% |
| Reece and Sonja Allan | 10/10 | 1425 days | 14% |
| christine borst | 10/10 | 1456 days | 13% |
| Rachel | 10/10 | 1456 days | 13% |
| Jane | 10/10 | 1456 days | 13% |
| Fids | 9/10 | 1456 days | 13% |
| Jane Sutton | 10/10 | 1486 days | 12% |
| Dianne Mankelow | 8/10 | 1486 days | 11% |
| Heidi | 10/10 | 1486 days | 12% |
| Simone | 10/10 | 1486 days | 12% |
| Cherie | 10/10 | 1517 days | 10% |
| Maureen | 8/10 | 1517 days | 10% |
| Reash | 8/10 | 1517 days | 10% |
| Colin and Heather Lewis | 10/10 | 1517 days | 10% |
| Tim & Jan | 10/10 | 1545 days | 9% |
| Heather | 10/10 | 1576 days | 8% |
| Sharon | 10/10 | 1576 days | 8% |
| MK | 10/10 | 1576 days | 8% |
| David | 10/10 | 1607 days | 8% |
| Sandra Davies | 10/10 | 1607 days | 8% |
| Faisal malik | 10/10 | 1607 days | 8% |
| David | 7/10 | 1607 days | 7% |
| Judith & John Bishop | 9/10 | 1668 days | 6% |
| ML | 10/10 | 1698 days | 6% |
| Stu | 10/10 | 1851 days | 5% |
| Christine Martin | 10/10 | 1851 days | 5% |
| T McLeod | 10/10 | 1851 days | 5% |
| Tracey Kereopa | 10/10 | 1851 days | 5% |
| Jan Mclaren | 10/10 | 1851 days | 5% |
| Desa | 10/10 | 1882 days | 5% |
| Dons | 10/10 | 1882 days | 5% |
| Evelyn Pine | 10/10 | 1882 days | 5% |
| Joan Pritchard | 9/10 | 1882 days | 5% |
| Otilia and Johan | 9/10 | 1910 days | 5% |
| blair stephens | 10/10 | 1910 days | 5% |
| kay henderson | 10/10 | 1910 days | 5% |
| Pete Harrison | 10/10 | 1910 days | 5% |
| Kathleen Chan | 9/10 | 1910 days | 5% |
| Allen | 10/10 | 1910 days | 5% |
| Bethan | 7/10 | 1941 days | 4% |
| MK | 10/10 | 1941 days | 5% |
| Sharon | 10/10 | 1941 days | 5% |
| Sue Shoemack | 10/10 | 1941 days | 5% |
| Elrika Keyser | 10/10 | 1941 days | 5% |
| Aaron Menzies | 10/10 | 1972 days | 5% |
| Ian Buck | 10/10 | 1972 days | 5% |
| Sarah Jane Ramaker | 10/10 | 2002 days | 5% |
| Tess Nesdale | 10/10 | 2033 days | 5% |
| Janet Henderson | 10/10 | 2033 days | 5% |
| Sue | 10/10 | 2033 days | 5% |
| NATALIE ERASMUS | 9/10 | 2125 days | 4% |
| John Jury | 10/10 | 2125 days | 4% |
| Brian Derbyshire | 10/10 | 2155 days | 4% |
| James & Derryn | 10/10 | 2186 days | 4% |
| Karen and Eric | 10/10 | 2247 days | 4% |
| Meryl D | 8/10 | 2247 days | 4% |
| Merle Bray, Elizabeth Watson & Bella | 9/10 | 2276 days | 4% |
| Ian Campbell | 10/10 | 2307 days | 4% |
| Jabba | 9/10 | 2307 days | 4% |
| Johannes | 10/10 | 2338 days | 4% |
| Dieter Giesen | 10/10 | 2338 days | 4% |
| Neal Rastrick | 10/10 | 2368 days | 4% |
| Mike Taylor | 10/10 | 2368 days | 4% |
| Truds/ Shaun McGregor | 10/10 | 2460 days | 4% |
| Rachael | 10/10 | 2491 days | 4% |
| Tarina McKenzie | 10/10 | 2491 days | 4% |
| Dianne Wade | 10/10 | 2521 days | 4% |
| Cliff & Tracey | 10/10 | 2521 days | 4% |
| Beth | 10/10 | 2582 days | 3% |
| Liz | 10/10 | 2582 days | 3% |
| Paul Smith | 8/10 | 2641 days | 3% |
| Alan & Lesley Ball | 9/10 | 2641 days | 3% |
| John Zoetebier | 2/10 | 2672 days | 1% |
| phil smith | 9/10 | 2672 days | 3% |
| Anne & John | 10/10 | 2825 days | 3% |
| Chris&Kevin Rush | 10/10 | 2917 days | 3% |
| Paul and Nat Wright | 10/10 | 2947 days | 3% |
| Dan Kilkelly | 10/10 | 2947 days | 3% |
| John Curries | 10/10 | 2978 days | 3% |
| Trish & Ian | 10/10 | 2978 days | 3% |
| Jenny Sullivan | 10/10 | 2978 days | 3% |
| Tina and Terry | 9/10 | 3006 days | 3% |
| Katie Wiffin | 10/10 | 3037 days | 3% |
| kay henderson | 10/10 | 3037 days | 3% |
| Phil and Dianne Neal | 9/10 | 3038 days | 3% |
| Leith Milson | 10/10 | 3098 days | 2% |
| John Peddie | 10/10 | 3677 days | 1% |
| York Tüchelmann | 10/10 | 3702 days | 1% |
| Liz Peters | 10/10 | 3708 days | 1% |
| Shelley Martin | 10/10 | 3737 days | 1% |
| Debbie Thomas | 10/10 | 3768 days | 1% |
| Hana Rachfalik | 10/10 | 3787 days | 1% |
| Sheriden Derby | 10/10 | 4043 days | 1% |
| Trevor Brown | 9/10 | 4125 days | 0% |
| BernardB | 10/10 | 4133 days | 0% |
| Jason | 9/10 | 4133 days | 0% |
| Ray | 10/10 | 4331 days | 0% |
| C&P Macwhippy | 9/10 | 4408 days | 1% |
| Daisy Shasta | 10/10 | 4446 days | 1% |
| Rita Hochstiasser | 9/10 | 4464 days | 1% |
| Jacqui V | 7/10 | 4467 days | 1% |
| Brendan K | 10/10 | 4467 days | 1% |
| E and C Tipuna | 10/10 | 4498 days | 1% |
| Jenny Hall | 7/10 | 4529 days | 1% |
| Tracie Thornborough | 10/10 | 4529 days | 1% |
| justin butler | 10/10 | 4529 days | 1% |
| Mick McIvor | 10/10 | 4620 days | 1% |
| E Smudde | 8/10 | 5182 days | 0% |
| Eric & Liz McKean | 10/10 | 5517 days | 1% |
| Pieter Middeldorp | 8/10 | 5896 days | 0% |
Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.
No Adjustment
A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Ohiwa Tasman Holiday Parks experience has plenty of reviews and does not meet the criteria for any adjustment.
-1.10% Adjustment
There may be an adjustment if this experience hasn't received any reviews within the last 73 days. However the Ohiwa Tasman Holiday Parks experience does not meet the criteria for any adjustment.
In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.
The Ohiwa Tasman Holiday Parks experience has been adjusted for 68 days. Adjustments are according to the following table.
| Days | Adjustment |
|---|---|
| … | … |
| 65 | -1.05% |
| 66 | -1.06% |
| 67 | -1.08% |
| 68 | -1.10% |
| 69 | -1.11% |
| 70 | -1.13% |
| 71 | -1.15% |
| … | … |
0.78% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled customers are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
93%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.