G'day, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Ohiwa Tasman Holiday Parks.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
119 Valid Reviews
The Ohiwa Tasman Holiday Parks experience has a total of 122 reviews. There are 119 valid reviews that are included when calculating the ranking score and 3 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 119 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 88 |
|
74% |
| 9/10 | 18 |
|
15% |
| 8/10 | 7 |
|
6% |
| 7/10 | 4 |
|
3% |
| 6/10 | 0 |
|
0% |
| 5/10 | 1 |
|
1% |
| 4/10 | 0 |
|
0% |
| 3/10 | 0 |
|
0% |
| 2/10 | 1 |
|
1% |
| 1/10 | 0 |
|
0% |
95.21% Average
The raw data average (mean) for all the Ohiwa Tasman Holiday Parks valid reviews is 95.21% and is based on 119 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
6 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 119 valid reviews, the experience has 6 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 6 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 3 |
|
50% |
| 9/10 | 1 |
|
17% |
| 8/10 | 2 |
|
33% |
| 7/10 | 0 |
|
0% |
| 6/10 | 0 |
|
0% |
| 5/10 | 0 |
|
0% |
| 4/10 | 0 |
|
0% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
91.67% Average
The raw data average (mean) for all the Ohiwa Tasman Holiday Parks face-to-face reviews is 91.67% and is based on 6 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
92.15%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Caroline Elliot | 5/10 | 220 days | 76% |
| Ulrike Mira | 10/10 | 220 days | 100% |
| Nick | 9/10 | 708 days | 73% |
| DJ | 10/10 | 1104 days | 35% |
| Silke | 10/10 | 1257 days | 24% |
| Elizabeth Keller | 10/10 | 1257 days | 24% |
| Jan and Ian | 9/10 | 1316 days | 20% |
| Stuart Edwards - Green Jersey Explorer Tours | 10/10 | 1439 days | 14% |
| MIke | 10/10 | 1469 days | 12% |
| NR | 10/10 | 1500 days | 11% |
| Reece and Sonja Allan | 10/10 | 1561 days | 9% |
| christine borst | 10/10 | 1592 days | 8% |
| Rachel | 10/10 | 1592 days | 8% |
| Jane | 10/10 | 1592 days | 8% |
| Fids | 9/10 | 1592 days | 8% |
| Jane Sutton | 10/10 | 1622 days | 7% |
| Dianne Mankelow | 8/10 | 1622 days | 7% |
| Heidi | 10/10 | 1622 days | 7% |
| Simone | 10/10 | 1622 days | 7% |
| Cherie | 10/10 | 1653 days | 7% |
| Maureen | 8/10 | 1653 days | 7% |
| Reash | 8/10 | 1653 days | 7% |
| Colin and Heather Lewis | 10/10 | 1653 days | 7% |
| Tim & Jan | 10/10 | 1681 days | 6% |
| Heather | 10/10 | 1712 days | 6% |
| Sharon | 10/10 | 1712 days | 6% |
| MK | 10/10 | 1712 days | 6% |
| David | 10/10 | 1743 days | 5% |
| Sandra Davies | 10/10 | 1743 days | 5% |
| Faisal malik | 10/10 | 1743 days | 5% |
| David | 7/10 | 1743 days | 5% |
| Judith & John Bishop | 9/10 | 1804 days | 5% |
| ML | 10/10 | 1834 days | 5% |
| Stu | 10/10 | 1987 days | 5% |
| Christine Martin | 10/10 | 1987 days | 5% |
| T McLeod | 10/10 | 1987 days | 5% |
| Tracey Kereopa | 10/10 | 1987 days | 5% |
| Jan Mclaren | 10/10 | 1987 days | 5% |
| Desa | 10/10 | 2018 days | 5% |
| Dons | 10/10 | 2018 days | 5% |
| Evelyn Pine | 10/10 | 2018 days | 5% |
| Joan Pritchard | 9/10 | 2018 days | 4% |
| Otilia and Johan | 9/10 | 2046 days | 4% |
| blair stephens | 10/10 | 2046 days | 4% |
| kay henderson | 10/10 | 2046 days | 4% |
| Pete Harrison | 10/10 | 2046 days | 4% |
| Kathleen Chan | 9/10 | 2046 days | 4% |
| Allen | 10/10 | 2046 days | 4% |
| Bethan | 7/10 | 2077 days | 4% |
| MK | 10/10 | 2077 days | 4% |
| Sharon | 10/10 | 2077 days | 4% |
| Sue Shoemack | 10/10 | 2077 days | 4% |
| Elrika Keyser | 10/10 | 2077 days | 4% |
| Aaron Menzies | 10/10 | 2108 days | 4% |
| Ian Buck | 10/10 | 2108 days | 4% |
| Sarah Jane Ramaker | 10/10 | 2138 days | 4% |
| Tess Nesdale | 10/10 | 2169 days | 4% |
| Janet Henderson | 10/10 | 2169 days | 4% |
| Sue | 10/10 | 2169 days | 4% |
| NATALIE ERASMUS | 9/10 | 2261 days | 4% |
| John Jury | 10/10 | 2261 days | 4% |
| Brian Derbyshire | 10/10 | 2291 days | 4% |
| James & Derryn | 10/10 | 2322 days | 4% |
| Karen and Eric | 10/10 | 2383 days | 4% |
| Meryl D | 8/10 | 2383 days | 4% |
| Merle Bray, Elizabeth Watson & Bella | 9/10 | 2412 days | 4% |
| Ian Campbell | 10/10 | 2443 days | 4% |
| Jabba | 9/10 | 2443 days | 4% |
| Johannes | 10/10 | 2474 days | 4% |
| Dieter Giesen | 10/10 | 2474 days | 4% |
| Neal Rastrick | 10/10 | 2504 days | 4% |
| Mike Taylor | 10/10 | 2504 days | 4% |
| Truds/ Shaun McGregor | 10/10 | 2596 days | 3% |
| Rachael | 10/10 | 2627 days | 3% |
| Tarina McKenzie | 10/10 | 2627 days | 3% |
| Dianne Wade | 10/10 | 2657 days | 3% |
| Cliff & Tracey | 10/10 | 2657 days | 3% |
| Beth | 10/10 | 2718 days | 3% |
| Liz | 10/10 | 2718 days | 3% |
| Paul Smith | 8/10 | 2777 days | 3% |
| Alan & Lesley Ball | 9/10 | 2777 days | 3% |
| John Zoetebier | 2/10 | 2808 days | 1% |
| phil smith | 9/10 | 2808 days | 3% |
| Anne & John | 10/10 | 2961 days | 3% |
| Chris&Kevin Rush | 10/10 | 3053 days | 2% |
| Paul and Nat Wright | 10/10 | 3083 days | 2% |
| Dan Kilkelly | 10/10 | 3083 days | 2% |
| John Curries | 10/10 | 3114 days | 2% |
| Trish & Ian | 10/10 | 3114 days | 2% |
| Jenny Sullivan | 10/10 | 3114 days | 2% |
| Tina and Terry | 9/10 | 3142 days | 2% |
| Katie Wiffin | 10/10 | 3172 days | 2% |
| kay henderson | 10/10 | 3172 days | 2% |
| Phil and Dianne Neal | 9/10 | 3174 days | 2% |
| Leith Milson | 10/10 | 3233 days | 2% |
| John Peddie | 10/10 | 3812 days | 1% |
| York Tüchelmann | 10/10 | 3838 days | 1% |
| Liz Peters | 10/10 | 3843 days | 1% |
| Shelley Martin | 10/10 | 3872 days | 1% |
| Debbie Thomas | 10/10 | 3903 days | 1% |
| Hana Rachfalik | 10/10 | 3923 days | 1% |
| Sheriden Derby | 10/10 | 4178 days | 0% |
| Trevor Brown | 9/10 | 4261 days | 0% |
| BernardB | 10/10 | 4268 days | 0% |
| Jason | 9/10 | 4268 days | 0% |
| Ray | 10/10 | 4467 days | 0% |
| C&P Macwhippy | 9/10 | 4544 days | 1% |
| Daisy Shasta | 10/10 | 4582 days | 0% |
| Rita Hochstiasser | 9/10 | 4600 days | 0% |
| Jacqui V | 7/10 | 4603 days | 1% |
| Brendan K | 10/10 | 4603 days | 1% |
| E and C Tipuna | 10/10 | 4633 days | 1% |
| Jenny Hall | 7/10 | 4665 days | 1% |
| Tracie Thornborough | 10/10 | 4665 days | 1% |
| justin butler | 10/10 | 4665 days | 1% |
| Mick McIvor | 10/10 | 4756 days | 1% |
| E Smudde | 8/10 | 5318 days | 0% |
| Eric & Liz McKean | 10/10 | 5653 days | 0% |
| Pieter Middeldorp | 8/10 | 6032 days | 0% |
Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.
No Adjustment
A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Ohiwa Tasman Holiday Parks experience has plenty of reviews and does not meet the criteria for any adjustment.
-2.78% Adjustment
There may be an adjustment if this experience hasn't received any reviews within the last 85 days. However the Ohiwa Tasman Holiday Parks experience does not meet the criteria for any adjustment.
In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.
The Ohiwa Tasman Holiday Parks experience has been adjusted for 200 days. Adjustments are according to the following table.
| Days | Adjustment |
|---|---|
| … | … |
| 197 | -2.74% |
| 198 | -2.76% |
| 199 | -2.77% |
| 200 | -2.78% |
| 201 | -2.80% |
| 202 | -2.81% |
| 203 | -2.83% |
| … | … |
1.09% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled customers are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
91%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.