Hi there, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Hahei Holiday Resort.
If you have any questions or comments about our ranking score calculation please get in touch at firstname.lastname@example.org. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
142 Valid Reviews
The Hahei Holiday Resort experience has a total of 144 reviews. There are 142 valid reviews that are included when calculating the ranking score and 2 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 142 valid reviews:
The raw data average (mean) for all the Hahei Holiday Resort valid reviews is 78.59% and is based on 142 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
79 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
Within the 142 valid reviews, the experience has 79 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 79 face-to-face reviews:
The raw data average (mean) for all the Hahei Holiday Resort face-to-face reviews is 78.23% and is based on 79 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
|Andy and Julia||9/10||402 days||74.39||78%|
|Micaela C.||10/10||402 days||74.39||78%|
|Stefan Miedzinski||10/10||402 days||74.39||78%|
|Marie van Tol||8/10||430 days||67.17||71%|
|Francois & Caroline||7/10||461 days||60.35||64%|
|Grizzly Girl||6/10||553 days||42.79||45%|
|Michael Stützle||6/10||736 days||21.1||22%|
|Michelle Smith||8/10||795 days||18.3||19%|
|Helen Bond||10/10||795 days||19.26||20%|
|Andrew Bethell||10/10||800 days||18.79||20%|
|Christoph Sand||5/10||801 days||15.14||16%|
|Amy Lord||9/10||802 days||18.6||20%|
|Keith Salway||10/10||806 days||18.23||19%|
|Hannah Young||10/10||826 days||16.47||17%|
|David Jague||9/10||844 days||14.98||16%|
|Shawn Hoelsch||10/10||849 days||14.59||15%|
|Courtney Howes||8/10||862 days||12.92||14%|
|Fifi and Jay||9/10||1045 days||5.4||6%|
|Will Casey||10/10||1080 days||5.04||5%|
|Frank Hofmann||10/10||1126 days||4.94||5%|
|Sean Cox||10/10||1207 days||4.78||5%|
|Murray Sutherland||9/10||1211 days||4.77||5%|
|Stuart Morgan||8/10||1287 days||4.39||5%|
|Mike Guest||8/10||1289 days||4.39||5%|
|Catherine Davison||10/10||1461 days||4.28||5%|
|David Elliott||9/10||1466 days||4.27||5%|
|Peter Barker||8/10||1475 days||4.04||4%|
|Julia Rey||9/10||1515 days||4.18||4%|
|Steve Newton||5/10||1524 days||3.37||4%|
|Patrick Austin||6/10||1557 days||3.4||4%|
|Hana Rachfalik||10/10||1575 days||4.06||4%|
|Iwona Garczynska||8/10||1588 days||3.83||4%|
|Mike Merrick||8/10||1884 days||3.28||3%|
|Bert Snel||9/10||1953 days||3.32||4%|
|Jan Legein||9/10||2205 days||2.83||3%|
|Tobias Thull||7/10||2231 days||2.53||3%|
|Aurelien Noailly||6/10||2236 days||2.3||2%|
|2 tent travelers from Montreal||10/10||2318 days||2.61||3%|
|Julian Roots||9/10||2593 days||2.07||2%|
|Missy and Chaz||3/10||2603 days||1.58||2%|
|Will and Taylor||5/10||2652 days||1.58||2%|
|Philip Gibbons||7/10||2652 days||1.78||2%|
|Alekandra Ulm||10/10||2665 days||1.93||2%|
|Lutz Huuemorder||8/10||2689 days||1.79||2%|
|Jim and JoAnn Harllee||10/10||2689 days||1.88||2%|
|Jonathan Tuthill||7/10||2943 days||1.26||1%|
|Rob Klauer||9/10||2946 days||1.38||1%|
|Shain Herbert||9/10||2953 days||1.36||1%|
|Susanne A||8/10||2955 days||1.29||1%|
|Christian & Julia||9/10||2968 days||1.33||1%|
|Ryan Pynappels||9/10||2969 days||1.33||1%|
|Preben vil Helmsen||9/10||2970 days||1.33||1%|
|Markus Heummer||8/10||2971 days||1.26||1%|
|Stephan Wolter||9/10||2972 days||1.33||1%|
|Ralf Glaser||9/10||2975 days||1.32||1%|
|Nout de Wit||7/10||2979 days||1.19||1%|
|Maria Dietrich||8/10||2982 days||1.24||1%|
|Leander Siegert||7/10||2985 days||1.18||1%|
|Lilja Bjork Hermannsdottir||1/10||2986 days||0.95||1%|
|Remy van Heugten||4/10||2986 days||1.03||1%|
|Manuela Zimmerti||9/10||3050 days||1.17||1%|
|Ross Cooke||8/10||3056 days||1.1||1%|
|Gerard Crothers||9/10||3056 days||1.16||1%|
|Willem & Lilian||7/10||3058 days||1.05||1%|
|Cornelia & Josef||10/10||3061 days||1.15||1%|
|Waldemar Schuler||9/10||3065 days||1.14||1%|
|Helen Evans||8/10||3307 days||0.64||1%|
|Jason & Beth Berlin||9/10||3310 days||0.67||1%|
|Jackie MacRostie||10/10||3314 days||0.66||1%|
|Michael Messuie||9/10||3314 days||0.66||1%|
|Dirk Van Den Berg||10/10||3318 days||0.65||1%|
|Faye Cox||8/10||3322 days||0.61||1%|
|Wouter Teensma||9/10||3328 days||0.63||1%|
|Michel Op't Landt||8/10||3330 days||0.59||1%|
|Anja Allphell||9/10||3333 days||0.62||1%|
|Trov & Liz Warren||10/10||3344 days||0.6||1%|
|Caroline & Jochen||3/10||3344 days||0.46||0%|
|David and Karin||10/10||3345 days||0.6||1%|
|Gail Mckinstry||10/10||3695 days||0.0||0%|
|Hans & Huxi||9/10||3697 days||0.0||0%|
|Jakob Pedersen||9/10||3699 days||0.0||0%|
|Martÿn Steenvoorden||5/10||3709 days||0.0||0%|
|Belinda Godhard||2/10||3714 days||0.0||0%|
|Emma Coltman||10/10||3781 days||0.0||0%|
|H Simpson||8/10||3783 days||0.0||0%|
|Debbie Rathbone||1/10||3786 days||0.0||0%|
|Hans Hoff||9/10||3787 days||0.0||0%|
|Roeder Grit||10/10||3790 days||0.0||0%|
|Bernard Misfud||9/10||3790 days||0.0||0%|
|Christine Suess||10/10||3791 days||0.0||0%|
Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.
A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Hahei Holiday Resort experience has plenty of reviews and does not meet the criteria for any adjustment.
There may be an adjustment if an experience hasn't received any reviews within the last 60 days. However the Hahei Holiday Resort experience does not meet the criteria for any adjustment.
In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 199 days.
The Hahei Holiday Resort experience has been adjusted for 9 days. Adjustments are according to the following table.
The final ranking score once adjustments and rounding has been applied. This value is cached and recalculated each day. Therefore it may not be precisely accurate based on the other values presented.
If you have any questions or comments about our ranking score calculation please get in touch at email@example.com.