Hi there, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Seabreeze Holiday Park.
If you have any questions or comments about our ranking score calculation please get in touch at firstname.lastname@example.org. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
38 Valid Reviews
The Seabreeze Holiday Park experience has a total of 40 reviews. There are 38 valid reviews that are included when calculating the ranking score and 2 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 38 valid reviews:
The raw data average (mean) for all the Seabreeze Holiday Park valid reviews is 71.05% and is based on 38 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
6 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
Within the 38 valid reviews, the experience has 6 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 6 face-to-face reviews:
The raw data average (mean) for all the Seabreeze Holiday Park face-to-face reviews is 60.00% and is based on 6 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
|Jonas R.||10/10||584 days||46.38||55%|
|Keith Salway||7/10||868 days||11.98||14%|
|Manuel Fessler||5/10||902 days||8.83||11%|
|Zelie Frechin||10/10||908 days||10.54||13%|
|Emma Clarke||1/10||918 days||7.27||9%|
|Lucy Allaby||6/10||954 days||6.76||8%|
|Leonie Scholten||8/10||1029 days||5.41||6%|
|Viola Cube||3/10||1057 days||4.03||5%|
|Haley Everitt||6/10||1116 days||4.12||5%|
|Madelyn Fagerman||10/10||1157 days||4.88||6%|
|Shane Connaughton||7/10||1247 days||4.28||5%|
|Rebecca Lindsey||7/10||1252 days||4.27||5%|
|Mark van Beers||8/10||1261 days||4.44||5%|
|S Webb||7/10||1313 days||4.16||5%|
|Jeffrey Ross||6/10||1367 days||3.71||4%|
|Philippa and Adam||8/10||1543 days||3.92||5%|
|Tanja Laube||6/10||1546 days||3.42||4%|
|Ann-Catherine Deblon||6/10||1555 days||3.4||4%|
|Sarah Gurney||7/10||1691 days||3.49||4%|
|Alina Pollak||8/10||1722 days||3.58||4%|
|Fabien Metro||9/10||1766 days||3.69||4%|
|Daniel Gwinner||10/10||1804 days||3.61||4%|
|Roland Oldengarm||7/10||1939 days||3.05||4%|
|Annabel Pirrie||10/10||1983 days||3.26||4%|
|Thomas Marte||10/10||2044 days||3.14||4%|
|Sebastian Russell-Smits||10/10||2643 days||1.97||2%|
|Chris Sylvia||3/10||3013 days||0.96||1%|
|Hansjoerg Ehrmann||10/10||3852 days||0.0||0%|
Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.
A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Seabreeze Holiday Park experience has plenty of reviews and does not meet the criteria for any adjustment.
There may be an adjustment if this experience hasn't received any reviews within the last 111 days. However the Seabreeze Holiday Park experience does not meet the criteria for any adjustment.
In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.
The Seabreeze Holiday Park experience has been adjusted for 200 days. Adjustments are according to the following table.
The final ranking score once adjustments and rounding has been applied. This value is cached and recalculated each day. Therefore it may not be precisely accurate based on the other values presented.
If you have any questions or comments about our ranking score calculation please get in touch at email@example.com.