Hey, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Omokoroa TOP 10 Holiday Park.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Omokoroa TOP 10 Holiday Park
Valid Reviews
74 Valid Reviews
The Omokoroa TOP 10 Holiday Park experience has a total of 75 reviews. There are 74 valid reviews that are included when calculating the ranking score and 1 invalid review that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Within these 74 valid reviews, the experience has 1 face-to-face review collected during interviews by our team.
Below is the distribution of ratings for the 74 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 42 |
|
57% |
| 9/10 | 19 |
|
26% |
| 8/10 | 4 |
|
5% |
| 7/10 | 7 |
|
9% |
| 6/10 | 0 |
|
0% |
| 5/10 | 2 |
|
3% |
| 4/10 | 0 |
|
0% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
92.16% Average
The raw data average (mean) for all the Omokoroa TOP 10 Holiday Park valid reviews is 92.16% and is based on 74 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Weighted Average
93.57%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Andy Slater | 10/10 | 1066 days | 100% |
| Gavin | 8/10 | 1826 days | 13% |
| P, H & H | 5/10 | 1916 days | 9% |
| Lord Barker | 10/10 | 2831 days | 8% |
| Nat | 7/10 | 2953 days | 7% |
| Phil Liu | 10/10 | 2953 days | 7% |
| Tracey Ryan | 10/10 | 3834 days | 3% |
| kim t | 10/10 | 3835 days | 3% |
| David | 9/10 | 3987 days | 2% |
| Chris Burgin | 7/10 | 4048 days | 1% |
| Chris Ogilvie | 9/10 | 4076 days | 1% |
| Mat FX | 5/10 | 4076 days | 1% |
| grant willis | 7/10 | 4076 days | 1% |
| Ian Watson | 10/10 | 4130 days | 1% |
| Daryl Morrell | 10/10 | 4138 days | 1% |
| Heather Kingston | 9/10 | 4138 days | 1% |
| Andrew Deamer | 10/10 | 4199 days | 1% |
| Gary Spaz | 10/10 | 4199 days | 1% |
| mamsie | 9/10 | 4322 days | 0% |
| Del Townsend | 10/10 | 4383 days | 2% |
| Debbie Jacobs | 9/10 | 4473 days | 2% |
| leonard | 10/10 | 4687 days | 2% |
| Caitlin Etherington | 10/10 | 4718 days | 2% |
| dontstayathome | 10/10 | 4748 days | 2% |
| Margaret_Sao | 10/10 | 4779 days | 2% |
| Stu Turner | 7/10 | 4779 days | 2% |
| Narik Eyr | 10/10 | 4807 days | 2% |
| Kylie Forsythe | 9/10 | 4807 days | 2% |
| Swee Han Lim | 9/10 | 4838 days | 2% |
| Simone | 10/10 | 4838 days | 2% |
| lleary | 9/10 | 4869 days | 2% |
| flan | 10/10 | 4899 days | 2% |
| carsonh | 9/10 | 4930 days | 2% |
| margs157 | 10/10 | 4930 days | 2% |
| sharongwinnell | 10/10 | 4930 days | 2% |
| brian_olsen | 10/10 | 4960 days | 2% |
| Lollies | 10/10 | 4960 days | 2% |
| Janm1 | 10/10 | 4960 days | 2% |
| Shaunr | 7/10 | 4991 days | 2% |
| Minpin | 10/10 | 4991 days | 2% |
| huggyfamily | 10/10 | 5022 days | 2% |
| imriewilson | 10/10 | 5022 days | 2% |
| Phil_and_Marion | 10/10 | 5052 days | 2% |
| DMM72 | 7/10 | 5113 days | 2% |
| annieG | 9/10 | 5173 days | 2% |
| sandyd | 10/10 | 5204 days | 2% |
| akglenny | 8/10 | 5204 days | 2% |
| KerenP | 9/10 | 5204 days | 2% |
| cmr0551 | 9/10 | 5204 days | 2% |
| Michael | 10/10 | 5235 days | 2% |
| Chippyroo | 10/10 | 5265 days | 2% |
| AndreaE | 10/10 | 5296 days | 2% |
| mincemeat | 9/10 | 5326 days | 2% |
| nicang | 10/10 | 5418 days | 2% |
| Jon_and_Family | 9/10 | 5479 days | 2% |
| Reiner | 10/10 | 5510 days | 2% |
| k1k1barb | 10/10 | 5538 days | 2% |
| rachelsloane | 10/10 | 5569 days | 2% |
| moriyah | 9/10 | 5569 days | 2% |
| zeppie | 10/10 | 5569 days | 2% |
| mandm | 10/10 | 5600 days | 2% |
| Mary | 9/10 | 5600 days | 2% |
| mkire | 10/10 | 5600 days | 2% |
| Leem | 9/10 | 5661 days | 2% |
| John Wekking | 9/10 | 5661 days | 2% |
| bshive_on_the_go | 10/10 | 5691 days | 2% |
| avolkov | 10/10 | 5753 days | 2% |
| seamew | 10/10 | 5753 days | 2% |
| unibar | 8/10 | 5753 days | 2% |
| SandieB | 7/10 | 5753 days | 2% |
| chrismuz | 10/10 | 5783 days | 2% |
| JBH68 | 9/10 | 5934 days | 2% |
| scullywag | 10/10 | 5934 days | 2% |
| Viola | 8/10 | 6251 days | 1% |
Adjustments
Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.
Sample Size Adjustment
No Adjustment
A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Omokoroa TOP 10 Holiday Park experience has plenty of reviews and does not meet the criteria for any adjustment.
Recent Reviews Adjustment
-3.74% Adjustment
There may be an adjustment if this experience hasn't received any reviews within the last 60 days. However the Omokoroa TOP 10 Holiday Park experience does not meet the criteria for any adjustment.
In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.
The Omokoroa TOP 10 Holiday Park experience has been adjusted for 200 days. Adjustments are according to the following table.
| Days | Adjustment |
|---|---|
| … | … |
| 197 | -3.68% |
| 198 | -3.70% |
| 199 | -3.72% |
| 200 | -3.74% |
| 201 | -3.76% |
| 202 | -3.77% |
| 203 | -3.79% |
| … | … |
Balancing Adjustment
1.02% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled customers are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Final Ranking Score
91%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.