Hey, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Waihi Beach Tasman Holiday Parks.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
69 Valid Reviews
The Waihi Beach Tasman Holiday Parks experience has a total of 69 valid reviews. There are no invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 69 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 29 |
|
42% |
| 9/10 | 12 |
|
17% |
| 8/10 | 11 |
|
16% |
| 7/10 | 6 |
|
9% |
| 6/10 | 2 |
|
3% |
| 5/10 | 3 |
|
4% |
| 4/10 | 2 |
|
3% |
| 3/10 | 3 |
|
4% |
| 2/10 | 1 |
|
1% |
| 1/10 | 0 |
|
0% |
83.19% Average
The raw data average (mean) for all the Waihi Beach Tasman Holiday Parks valid reviews is 83.19% and is based on 69 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
33 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 69 valid reviews, the experience has 33 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 33 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 6 |
|
18% |
| 9/10 | 10 |
|
30% |
| 8/10 | 7 |
|
21% |
| 7/10 | 5 |
|
15% |
| 6/10 | 2 |
|
6% |
| 5/10 | 1 |
|
3% |
| 4/10 | 1 |
|
3% |
| 3/10 | 1 |
|
3% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
80.30% Average
The raw data average (mean) for all the Waihi Beach Tasman Holiday Parks face-to-face reviews is 80.30% and is based on 33 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
62.46%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Irate | 3/10 | 250 days | 100% |
| Micaela Bretton | 10/10 | 2229 days | 8% |
| Thomas | 10/10 | 2382 days | 7% |
| Jennifer Fay | 5/10 | 2748 days | 4% |
| Elke fuenfstueck | 8/10 | 2838 days | 5% |
| Johan | 3/10 | 2868 days | 3% |
| UK 50-something couple | 4/10 | 3113 days | 3% |
| Helen Bond | 8/10 | 3141 days | 4% |
| Thomas Crow | 7/10 | 3151 days | 4% |
| Achim Stegmann | 8/10 | 3817 days | 2% |
| Lea Hotz | 9/10 | 4252 days | 0% |
| holidaymad from Solihull | 10/10 | 4267 days | 0% |
| Amanda hays/laursen | 10/10 | 4574 days | 1% |
| Tracey Foy | 10/10 | 4633 days | 1% |
| FlyingKiwiGirl | 8/10 | 4908 days | 1% |
| Schuster | 5/10 | 4952 days | 1% |
| Adam Hassan | 8/10 | 5034 days | 1% |
| Henzen | 7/10 | 5038 days | 1% |
| Tuibaby22 | 5/10 | 5120 days | 1% |
| TrudiPeet | 10/10 | 5273 days | 1% |
| Stefan | 4/10 | 5318 days | 1% |
| Farid Juillot | 9/10 | 5318 days | 1% |
| Scott Simpson | 10/10 | 5321 days | 1% |
| Peter Broosder | 8/10 | 5394 days | 1% |
| Helle | 10/10 | 5395 days | 1% |
| Cornelis | 8/10 | 5409 days | 1% |
| carmelpritchard | 10/10 | 5425 days | 1% |
| damaca | 10/10 | 5456 days | 1% |
| geoffnew | 9/10 | 5517 days | 1% |
| Smith | 10/10 | 5517 days | 1% |
| Lilly | 10/10 | 5517 days | 1% |
| Brent | 10/10 | 5578 days | 1% |
| katecrunden | 10/10 | 5578 days | 1% |
| Susannah Eduart | 9/10 | 5650 days | 1% |
| Boehmer | 9/10 | 5654 days | 1% |
| Kuhu | 10/10 | 5654 days | 1% |
| Sabine Tippman | 9/10 | 5656 days | 1% |
| Veronica Warren | 10/10 | 5660 days | 1% |
| Peter & Angela Brown | 10/10 | 5660 days | 1% |
| Katy Bourne | 7/10 | 5664 days | 1% |
| Jane & Regis | 9/10 | 5686 days | 1% |
| Graham | 8/10 | 5686 days | 1% |
| Loren van Oordt | 9/10 | 5693 days | 1% |
| T Chapman | 6/10 | 5693 days | 1% |
| HighlandLassie | 2/10 | 5698 days | 0% |
| Kiwidellar | 10/10 | 5729 days | 1% |
| Janda | 10/10 | 5729 days | 1% |
| DeGeMaZo | 10/10 | 5729 days | 1% |
| aimzie | 10/10 | 5851 days | 1% |
| gloria | 10/10 | 5851 days | 1% |
| BiancaMae | 10/10 | 5882 days | 1% |
| meganwnz | 10/10 | 6035 days | 1% |
| Mark | 6/10 | 6054 days | 1% |
| Charlie Jewell | 9/10 | 6059 days | 1% |
| jan and john | 7/10 | 6079 days | 1% |
| biene | 10/10 | 6109 days | 1% |
| blokzyl | 8/10 | 6114 days | 1% |
| selinab | 3/10 | 6118 days | 1% |
| Anne Ford | 9/10 | 6127 days | 1% |
| Helen Pet | 9/10 | 6133 days | 1% |
| Hennie Neeleman | 8/10 | 6137 days | 1% |
| Andrea and Craig Swinson | 10/10 | 6149 days | 1% |
| Kazmeister | 10/10 | 6155 days | 1% |
| richardh | 7/10 | 6250 days | 1% |
| MorganK | 9/10 | 6366 days | 1% |
| wanganuilover | 10/10 | 6369 days | 1% |
| StefanGermany1 | 7/10 | 6387 days | 1% |
| Lucy | 8/10 | 6418 days | 1% |
| Tamara | 10/10 | 6825 days | 1% |
Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.
No Adjustment
A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Waihi Beach Tasman Holiday Parks experience has plenty of reviews and does not meet the criteria for any adjustment.
-2.76% Adjustment
There may be an adjustment if this experience hasn't received any reviews within the last 86 days. However the Waihi Beach Tasman Holiday Parks experience does not meet the criteria for any adjustment.
In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.
The Waihi Beach Tasman Holiday Parks experience has been adjusted for 200 days. Adjustments are according to the following table.
| Days | Adjustment |
|---|---|
| … | … |
| 197 | -2.72% |
| 198 | -2.73% |
| 199 | -2.75% |
| 200 | -2.76% |
| 201 | -2.78% |
| 202 | -2.79% |
| 203 | -2.80% |
| … | … |
14.24% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled customers are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
74%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.