Hi, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Waihi Beach Tasman Holiday Parks.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Waihi Beach Tasman Holiday Parks
Valid Reviews
69 Valid Reviews
The Waihi Beach Tasman Holiday Parks experience has a total of 69 valid reviews. There are no invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 69 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 29 |
|
42% |
| 9/10 | 12 |
|
17% |
| 8/10 | 11 |
|
16% |
| 7/10 | 6 |
|
9% |
| 6/10 | 2 |
|
3% |
| 5/10 | 3 |
|
4% |
| 4/10 | 2 |
|
3% |
| 3/10 | 3 |
|
4% |
| 2/10 | 1 |
|
1% |
| 1/10 | 0 |
|
0% |
83.19% Average
The raw data average (mean) for all the Waihi Beach Tasman Holiday Parks valid reviews is 83.19% and is based on 69 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
33 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 69 valid reviews, the experience has 33 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 33 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 6 |
|
18% |
| 9/10 | 10 |
|
30% |
| 8/10 | 7 |
|
21% |
| 7/10 | 5 |
|
15% |
| 6/10 | 2 |
|
6% |
| 5/10 | 1 |
|
3% |
| 4/10 | 1 |
|
3% |
| 3/10 | 1 |
|
3% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
80.30% Average
The raw data average (mean) for all the Waihi Beach Tasman Holiday Parks face-to-face reviews is 80.30% and is based on 33 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
62.44%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Irate | 3/10 | 69 days | 100% |
| Micaela Bretton | 10/10 | 2048 days | 8% |
| Thomas | 10/10 | 2201 days | 7% |
| Jennifer Fay | 5/10 | 2567 days | 4% |
| Elke fuenfstueck | 8/10 | 2657 days | 5% |
| Johan | 3/10 | 2687 days | 3% |
| UK 50-something couple | 4/10 | 2932 days | 3% |
| Helen Bond | 8/10 | 2960 days | 4% |
| Thomas Crow | 7/10 | 2970 days | 4% |
| Achim Stegmann | 8/10 | 3636 days | 2% |
| Lea Hotz | 9/10 | 4071 days | 0% |
| holidaymad from Solihull | 10/10 | 4087 days | 0% |
| Amanda hays/laursen | 10/10 | 4393 days | 1% |
| Tracey Foy | 10/10 | 4452 days | 1% |
| FlyingKiwiGirl | 8/10 | 4727 days | 1% |
| Schuster | 5/10 | 4771 days | 1% |
| Adam Hassan | 8/10 | 4853 days | 1% |
| Henzen | 7/10 | 4857 days | 1% |
| Tuibaby22 | 5/10 | 4939 days | 1% |
| TrudiPeet | 10/10 | 5092 days | 1% |
| Stefan | 4/10 | 5137 days | 0% |
| Farid Juillot | 9/10 | 5137 days | 1% |
| Scott Simpson | 10/10 | 5140 days | 1% |
| Peter Broosder | 8/10 | 5213 days | 1% |
| Helle | 10/10 | 5214 days | 1% |
| Cornelis | 8/10 | 5228 days | 1% |
| carmelpritchard | 10/10 | 5244 days | 1% |
| damaca | 10/10 | 5275 days | 1% |
| geoffnew | 9/10 | 5336 days | 1% |
| Smith | 10/10 | 5336 days | 1% |
| Lilly | 10/10 | 5336 days | 1% |
| Brent | 10/10 | 5397 days | 1% |
| katecrunden | 10/10 | 5397 days | 1% |
| Susannah Eduart | 9/10 | 5469 days | 1% |
| Boehmer | 9/10 | 5473 days | 1% |
| Kuhu | 10/10 | 5473 days | 1% |
| Sabine Tippman | 9/10 | 5475 days | 1% |
| Veronica Warren | 10/10 | 5479 days | 1% |
| Peter & Angela Brown | 10/10 | 5479 days | 1% |
| Katy Bourne | 7/10 | 5483 days | 1% |
| Jane & Regis | 9/10 | 5505 days | 1% |
| Graham | 8/10 | 5505 days | 1% |
| Loren van Oordt | 9/10 | 5512 days | 1% |
| T Chapman | 6/10 | 5512 days | 1% |
| HighlandLassie | 2/10 | 5517 days | 0% |
| Kiwidellar | 10/10 | 5548 days | 1% |
| Janda | 10/10 | 5548 days | 1% |
| DeGeMaZo | 10/10 | 5548 days | 1% |
| aimzie | 10/10 | 5670 days | 1% |
| gloria | 10/10 | 5670 days | 1% |
| BiancaMae | 10/10 | 5701 days | 1% |
| meganwnz | 10/10 | 5854 days | 1% |
| Mark | 6/10 | 5873 days | 1% |
| Charlie Jewell | 9/10 | 5878 days | 1% |
| jan and john | 7/10 | 5898 days | 1% |
| biene | 10/10 | 5928 days | 1% |
| blokzyl | 8/10 | 5933 days | 1% |
| selinab | 3/10 | 5937 days | 0% |
| Anne Ford | 9/10 | 5946 days | 1% |
| Helen Pet | 9/10 | 5952 days | 1% |
| Hennie Neeleman | 8/10 | 5956 days | 1% |
| Andrea and Craig Swinson | 10/10 | 5968 days | 1% |
| Kazmeister | 10/10 | 5974 days | 1% |
| richardh | 7/10 | 6069 days | 1% |
| MorganK | 9/10 | 6185 days | 1% |
| wanganuilover | 10/10 | 6188 days | 1% |
| StefanGermany1 | 7/10 | 6206 days | 1% |
| Lucy | 8/10 | 6237 days | 1% |
| Tamara | 10/10 | 6644 days | 1% |
Adjustments
Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.
Sample Size Adjustment
No Adjustment
A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Waihi Beach Tasman Holiday Parks experience has plenty of reviews and does not meet the criteria for any adjustment.
Recent Reviews Adjustment
-0.69% Adjustment
There may be an adjustment if this experience hasn't received any reviews within the last 57 days. However the Waihi Beach Tasman Holiday Parks experience does not meet the criteria for any adjustment.
In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.
The Waihi Beach Tasman Holiday Parks experience has been adjusted for 34 days. Adjustments are according to the following table.
| Days | Adjustment |
|---|---|
| … | … |
| 31 | -0.62% |
| 32 | -0.64% |
| 33 | -0.67% |
| 34 | -0.69% |
| 35 | -0.71% |
| 36 | -0.73% |
| 37 | -0.75% |
| … | … |
Balancing Adjustment
12.63% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled customers are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Final Ranking Score
74%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.