Hi, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Taumarunui Holiday Park.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Taumarunui Holiday Park
Valid Reviews
127 Valid Reviews
The Taumarunui Holiday Park experience has a total of 128 reviews. There are 127 valid reviews that are included when calculating the ranking score and 1 invalid review that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 127 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 68 |
|
54% |
| 9/10 | 24 |
|
19% |
| 8/10 | 12 |
|
9% |
| 7/10 | 3 |
|
2% |
| 6/10 | 4 |
|
3% |
| 5/10 | 5 |
|
4% |
| 4/10 | 2 |
|
2% |
| 3/10 | 2 |
|
2% |
| 2/10 | 1 |
|
1% |
| 1/10 | 6 |
|
5% |
85.35% Average
The raw data average (mean) for all the Taumarunui Holiday Park valid reviews is 85.35% and is based on 127 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
5 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 127 valid reviews, the experience has 5 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 5 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 1 |
|
20% |
| 9/10 | 3 |
|
60% |
| 8/10 | 0 |
|
0% |
| 7/10 | 0 |
|
0% |
| 6/10 | 0 |
|
0% |
| 5/10 | 0 |
|
0% |
| 4/10 | 1 |
|
20% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
82.00% Average
The raw data average (mean) for all the Taumarunui Holiday Park face-to-face reviews is 82.00% and is based on 5 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
71.03%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| LN | 9/10 | 20 days | 100% |
| Richard | 3/10 | 202 days | 54% |
| Philippe | 1/10 | 444 days | 36% |
| Carolyn Wilson | 10/10 | 475 days | 88% |
| Hilary Murphy | 5/10 | 567 days | 63% |
| Janet and Kevin | 8/10 | 781 days | 65% |
| Dissatisfied Local | 1/10 | 1055 days | 16% |
| Tanja | 5/10 | 1116 days | 26% |
| River | 6/10 | 1267 days | 20% |
| Colleen | 8/10 | 1571 days | 9% |
| Melanie | 7/10 | 1755 days | 5% |
| Dan | 6/10 | 1785 days | 4% |
| Nik | 7/10 | 2302 days | 4% |
| Shannon | 8/10 | 2333 days | 4% |
| Flatlanders | 9/10 | 2667 days | 3% |
| Merm | 1/10 | 2698 days | 1% |
| Kim | 2/10 | 2698 days | 2% |
| Peter | 10/10 | 2912 days | 3% |
| Lindsey Horton | 10/10 | 3014 days | 3% |
| Jye Hurrell | 10/10 | 3090 days | 3% |
| Anke Vehmeiers | 9/10 | 3195 days | 2% |
| Eric Tunnicliffe | 10/10 | 3216 days | 2% |
| Sijmen Vos | 10/10 | 3349 days | 2% |
| Alejandro Cano | 10/10 | 3425 days | 2% |
| Tom and Janet | 9/10 | 3464 days | 2% |
| Jenny Dickinson | 10/10 | 3473 days | 2% |
| Kevin Thompson | 8/10 | 3610 days | 1% |
| Sven Kraschinski | 5/10 | 3694 days | 1% |
| Volker Stroenisch | 10/10 | 3698 days | 1% |
| Tinna Flower | 9/10 | 3702 days | 1% |
| Paul Smith | 6/10 | 3708 days | 1% |
| Don | 9/10 | 3731 days | 1% |
| Christy Stead | 5/10 | 3755 days | 1% |
| Rob Brown | 10/10 | 3763 days | 1% |
| Kresten Skak | 7/10 | 3785 days | 1% |
| Jacqui | 5/10 | 3862 days | 1% |
| Yvonne Bell | 9/10 | 3884 days | 1% |
| Susan Chambers | 8/10 | 4096 days | 1% |
| Ines | 8/10 | 4100 days | 1% |
| Adam Taylor | 10/10 | 4127 days | 0% |
| tim harnisch | 10/10 | 4127 days | 0% |
| Sibylle and Nadine | 9/10 | 4150 days | 0% |
| Huw Harvey | 10/10 | 4158 days | 0% |
| Sidney Stokkers | 8/10 | 4188 days | 0% |
| Cedrick Poirier | 4/10 | 4202 days | 0% |
| Mike Fricker | 6/10 | 4373 days | 0% |
| Elise Boinnot | 10/10 | 4461 days | 1% |
| M & S Ross | 10/10 | 4493 days | 1% |
| Theresa Meredith | 9/10 | 4493 days | 1% |
| ManuKris | 10/10 | 4493 days | 1% |
| michael@tracey bennett | 10/10 | 4493 days | 1% |
| Graeme&Ann Bullock | 10/10 | 4493 days | 1% |
| Barbara Schädl | 10/10 | 4524 days | 1% |
| Doug Gerrard | 9/10 | 4524 days | 1% |
| Jonathan Bourla | 10/10 | 4615 days | 1% |
| Sue Clark | 10/10 | 4738 days | 1% |
| Mandy | 10/10 | 4768 days | 1% |
| Tomek | 8/10 | 4799 days | 1% |
| KDS_Holiday | 10/10 | 4799 days | 1% |
| allyson wilson | 10/10 | 4827 days | 1% |
| Janice Marinkovich | 8/10 | 4827 days | 1% |
| Katie T | 10/10 | 4827 days | 1% |
| Clive | 8/10 | 4827 days | 1% |
| Cabby | 10/10 | 4827 days | 1% |
| marilyncd | 10/10 | 4858 days | 1% |
| antje fricke | 10/10 | 4858 days | 1% |
| Matt Dobson | 10/10 | 4858 days | 1% |
| Fred and Carin | 9/10 | 4858 days | 1% |
| Jacksons | 10/10 | 4858 days | 1% |
| Christine196 | 10/10 | 4889 days | 1% |
| Lisa81 | 10/10 | 4980 days | 1% |
| akie64 | 10/10 | 5011 days | 1% |
| evvoltura | 10/10 | 5042 days | 1% |
| lindsaynadine | 10/10 | 5103 days | 1% |
| Nepolo | 10/10 | 5103 days | 1% |
| Lindafd1 | 9/10 | 5133 days | 1% |
| Yakker | 10/10 | 5133 days | 1% |
| Ute Rogawski | 9/10 | 5185 days | 1% |
| margaretblakeley | 9/10 | 5193 days | 1% |
| hermanverman | 10/10 | 5224 days | 1% |
| Ela | 8/10 | 5224 days | 1% |
| stevenkarlclark | 10/10 | 5255 days | 1% |
| impivaarajones | 10/10 | 5255 days | 1% |
| simone13 | 10/10 | 5255 days | 1% |
| davedouglas | 10/10 | 5255 days | 1% |
| le60vin | 10/10 | 5285 days | 1% |
| Angela_Kay | 10/10 | 5316 days | 1% |
| patricio77 | 10/10 | 5316 days | 1% |
| rjbenito | 10/10 | 5316 days | 1% |
| agustin | 10/10 | 5316 days | 1% |
| steve1234 | 10/10 | 5316 days | 1% |
| forden | 10/10 | 5377 days | 1% |
| pig | 10/10 | 5408 days | 1% |
| tobygeorge | 9/10 | 5469 days | 1% |
| wxcooper | 10/10 | 5469 days | 1% |
| English_Campers | 10/10 | 5499 days | 1% |
| hopkinsfamily | 9/10 | 5499 days | 1% |
| ericn | 10/10 | 5530 days | 1% |
| TJD | 10/10 | 5530 days | 1% |
| amyrobertson | 10/10 | 5530 days | 1% |
| Bain | 9/10 | 5558 days | 1% |
| Kim Verschaffelt | 10/10 | 5589 days | 1% |
| richard___ilona | 10/10 | 5589 days | 1% |
| bls | 10/10 | 5589 days | 1% |
| clydewalshe | 10/10 | 5589 days | 1% |
| franciewalshe | 10/10 | 5589 days | 1% |
| kated371 | 10/10 | 5589 days | 1% |
| ieb | 10/10 | 5589 days | 1% |
| ci600 | 9/10 | 5620 days | 1% |
| kaye | 10/10 | 5620 days | 1% |
| Gerdefisherman | 10/10 | 5650 days | 1% |
| KiwiAngler | 9/10 | 5650 days | 1% |
| BJP | 9/10 | 5650 days | 1% |
| ThePresident | 10/10 | 5650 days | 1% |
| Andrea Hasenoehrl | 10/10 | 5650 days | 1% |
| cst | 10/10 | 5681 days | 1% |
| lalaishu | 9/10 | 5742 days | 1% |
| olgazurdo | 10/10 | 5773 days | 1% |
| MXNUT | 8/10 | 5864 days | 1% |
| dino3310 | 9/10 | 5864 days | 1% |
| Caseye | 1/10 | 5923 days | 0% |
| FC46 | 1/10 | 5923 days | 0% |
| HerrKlink | 1/10 | 5923 days | 0% |
| Cabin_fever | 4/10 | 5923 days | 1% |
| dadpole | 3/10 | 5923 days | 1% |
| Kazmeister | 9/10 | 6015 days | 1% |
| david | 9/10 | 6272 days | 1% |
Adjustments
Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.
Sample Size Adjustment
No Adjustment
A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Taumarunui Holiday Park experience has plenty of reviews and does not meet the criteria for any adjustment.
Recent Reviews Adjustment
-0.28% Adjustment
There may be an adjustment if this experience hasn't received any reviews within the last 70 days. However the Taumarunui Holiday Park experience does not meet the criteria for any adjustment.
In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.
The Taumarunui Holiday Park experience has been adjusted for 17 days. Adjustments are according to the following table.
| Days | Adjustment |
|---|---|
| … | … |
| 14 | -0.23% |
| 15 | -0.25% |
| 16 | -0.27% |
| 17 | -0.28% |
| 18 | -0.30% |
| 19 | -0.32% |
| 20 | -0.33% |
| … | … |
Balancing Adjustment
6.59% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled customers are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Final Ranking Score
77%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.