Kia ora, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Taumarunui Holiday Park.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Taumarunui Holiday Park
Valid Reviews
127 Valid Reviews
The Taumarunui Holiday Park experience has a total of 128 reviews. There are 127 valid reviews that are included when calculating the ranking score and 1 invalid review that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 127 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 68 |
|
54% |
| 9/10 | 24 |
|
19% |
| 8/10 | 12 |
|
9% |
| 7/10 | 3 |
|
2% |
| 6/10 | 4 |
|
3% |
| 5/10 | 5 |
|
4% |
| 4/10 | 2 |
|
2% |
| 3/10 | 2 |
|
2% |
| 2/10 | 1 |
|
1% |
| 1/10 | 6 |
|
5% |
85.35% Average
The raw data average (mean) for all the Taumarunui Holiday Park valid reviews is 85.35% and is based on 127 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
5 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 127 valid reviews, the experience has 5 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 5 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 1 |
|
20% |
| 9/10 | 3 |
|
60% |
| 8/10 | 0 |
|
0% |
| 7/10 | 0 |
|
0% |
| 6/10 | 0 |
|
0% |
| 5/10 | 0 |
|
0% |
| 4/10 | 1 |
|
20% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
82.00% Average
The raw data average (mean) for all the Taumarunui Holiday Park face-to-face reviews is 82.00% and is based on 5 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
71.60%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| LN | 9/10 | 120 days | 100% |
| Richard | 3/10 | 302 days | 53% |
| Philippe | 1/10 | 544 days | 34% |
| Carolyn Wilson | 10/10 | 575 days | 83% |
| Hilary Murphy | 5/10 | 667 days | 58% |
| Janet and Kevin | 8/10 | 881 days | 56% |
| Dissatisfied Local | 1/10 | 1155 days | 13% |
| Tanja | 5/10 | 1216 days | 20% |
| River | 6/10 | 1367 days | 15% |
| Colleen | 8/10 | 1671 days | 6% |
| Melanie | 7/10 | 1855 days | 5% |
| Dan | 6/10 | 1885 days | 4% |
| Nik | 7/10 | 2402 days | 4% |
| Shannon | 8/10 | 2433 days | 4% |
| Flatlanders | 9/10 | 2767 days | 3% |
| Merm | 1/10 | 2798 days | 1% |
| Kim | 2/10 | 2798 days | 1% |
| Peter | 10/10 | 3012 days | 3% |
| Lindsey Horton | 10/10 | 3114 days | 2% |
| Jye Hurrell | 10/10 | 3190 days | 2% |
| Anke Vehmeiers | 9/10 | 3295 days | 2% |
| Eric Tunnicliffe | 10/10 | 3316 days | 2% |
| Sijmen Vos | 10/10 | 3449 days | 2% |
| Alejandro Cano | 10/10 | 3525 days | 2% |
| Tom and Janet | 9/10 | 3564 days | 2% |
| Jenny Dickinson | 10/10 | 3573 days | 2% |
| Kevin Thompson | 8/10 | 3711 days | 1% |
| Sven Kraschinski | 5/10 | 3794 days | 1% |
| Volker Stroenisch | 10/10 | 3798 days | 1% |
| Tinna Flower | 9/10 | 3803 days | 1% |
| Paul Smith | 6/10 | 3808 days | 1% |
| Don | 9/10 | 3832 days | 1% |
| Christy Stead | 5/10 | 3855 days | 1% |
| Rob Brown | 10/10 | 3863 days | 1% |
| Kresten Skak | 7/10 | 3885 days | 1% |
| Jacqui | 5/10 | 3962 days | 1% |
| Yvonne Bell | 9/10 | 3985 days | 1% |
| Susan Chambers | 8/10 | 4197 days | 0% |
| Ines | 8/10 | 4200 days | 0% |
| Adam Taylor | 10/10 | 4228 days | 0% |
| tim harnisch | 10/10 | 4228 days | 0% |
| Sibylle and Nadine | 9/10 | 4250 days | 0% |
| Huw Harvey | 10/10 | 4259 days | 0% |
| Sidney Stokkers | 8/10 | 4289 days | 0% |
| Cedrick Poirier | 4/10 | 4302 days | 0% |
| Mike Fricker | 6/10 | 4473 days | 1% |
| Elise Boinnot | 10/10 | 4561 days | 1% |
| M & S Ross | 10/10 | 4593 days | 1% |
| Theresa Meredith | 9/10 | 4593 days | 1% |
| ManuKris | 10/10 | 4593 days | 1% |
| michael@tracey bennett | 10/10 | 4593 days | 1% |
| Graeme&Ann Bullock | 10/10 | 4593 days | 1% |
| Barbara Schädl | 10/10 | 4624 days | 1% |
| Doug Gerrard | 9/10 | 4624 days | 1% |
| Jonathan Bourla | 10/10 | 4715 days | 1% |
| Sue Clark | 10/10 | 4838 days | 1% |
| Mandy | 10/10 | 4868 days | 1% |
| Tomek | 8/10 | 4899 days | 1% |
| KDS_Holiday | 10/10 | 4899 days | 1% |
| allyson wilson | 10/10 | 4927 days | 1% |
| Janice Marinkovich | 8/10 | 4927 days | 1% |
| Katie T | 10/10 | 4927 days | 1% |
| Clive | 8/10 | 4927 days | 1% |
| Cabby | 10/10 | 4927 days | 1% |
| marilyncd | 10/10 | 4958 days | 1% |
| antje fricke | 10/10 | 4958 days | 1% |
| Matt Dobson | 10/10 | 4958 days | 1% |
| Fred and Carin | 9/10 | 4958 days | 1% |
| Jacksons | 10/10 | 4958 days | 1% |
| Christine196 | 10/10 | 4989 days | 1% |
| Lisa81 | 10/10 | 5080 days | 1% |
| akie64 | 10/10 | 5111 days | 1% |
| evvoltura | 10/10 | 5142 days | 1% |
| lindsaynadine | 10/10 | 5203 days | 1% |
| Nepolo | 10/10 | 5203 days | 1% |
| Lindafd1 | 9/10 | 5233 days | 1% |
| Yakker | 10/10 | 5233 days | 1% |
| Ute Rogawski | 9/10 | 5285 days | 1% |
| margaretblakeley | 9/10 | 5293 days | 1% |
| hermanverman | 10/10 | 5324 days | 1% |
| Ela | 8/10 | 5324 days | 1% |
| stevenkarlclark | 10/10 | 5355 days | 1% |
| impivaarajones | 10/10 | 5355 days | 1% |
| simone13 | 10/10 | 5355 days | 1% |
| davedouglas | 10/10 | 5355 days | 1% |
| le60vin | 10/10 | 5385 days | 1% |
| Angela_Kay | 10/10 | 5416 days | 1% |
| patricio77 | 10/10 | 5416 days | 1% |
| rjbenito | 10/10 | 5416 days | 1% |
| agustin | 10/10 | 5416 days | 1% |
| steve1234 | 10/10 | 5416 days | 1% |
| forden | 10/10 | 5477 days | 1% |
| pig | 10/10 | 5508 days | 1% |
| tobygeorge | 9/10 | 5569 days | 1% |
| wxcooper | 10/10 | 5569 days | 1% |
| English_Campers | 10/10 | 5599 days | 1% |
| hopkinsfamily | 9/10 | 5599 days | 1% |
| ericn | 10/10 | 5630 days | 1% |
| TJD | 10/10 | 5630 days | 1% |
| amyrobertson | 10/10 | 5630 days | 1% |
| Bain | 9/10 | 5658 days | 1% |
| Kim Verschaffelt | 10/10 | 5689 days | 1% |
| richard___ilona | 10/10 | 5689 days | 1% |
| bls | 10/10 | 5689 days | 1% |
| clydewalshe | 10/10 | 5689 days | 1% |
| franciewalshe | 10/10 | 5689 days | 1% |
| kated371 | 10/10 | 5689 days | 1% |
| ieb | 10/10 | 5689 days | 1% |
| ci600 | 9/10 | 5720 days | 1% |
| kaye | 10/10 | 5720 days | 1% |
| Gerdefisherman | 10/10 | 5750 days | 1% |
| KiwiAngler | 9/10 | 5750 days | 1% |
| BJP | 9/10 | 5750 days | 1% |
| ThePresident | 10/10 | 5750 days | 1% |
| Andrea Hasenoehrl | 10/10 | 5750 days | 1% |
| cst | 10/10 | 5781 days | 1% |
| lalaishu | 9/10 | 5842 days | 1% |
| olgazurdo | 10/10 | 5873 days | 1% |
| MXNUT | 8/10 | 5964 days | 1% |
| dino3310 | 9/10 | 5964 days | 1% |
| Caseye | 1/10 | 6023 days | 0% |
| FC46 | 1/10 | 6023 days | 0% |
| HerrKlink | 1/10 | 6023 days | 0% |
| Cabin_fever | 4/10 | 6023 days | 1% |
| dadpole | 3/10 | 6023 days | 0% |
| Kazmeister | 9/10 | 6115 days | 1% |
| david | 9/10 | 6372 days | 1% |
Adjustments
Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.
Sample Size Adjustment
No Adjustment
A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Taumarunui Holiday Park experience has plenty of reviews and does not meet the criteria for any adjustment.
Recent Reviews Adjustment
-1.23% Adjustment
There may be an adjustment if this experience hasn't received any reviews within the last 123 days. However the Taumarunui Holiday Park experience does not meet the criteria for any adjustment.
In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.
The Taumarunui Holiday Park experience has been adjusted for 118 days. Adjustments are according to the following table.
| Days | Adjustment |
|---|---|
| … | … |
| 115 | -1.20% |
| 116 | -1.21% |
| 117 | -1.22% |
| 118 | -1.23% |
| 119 | -1.24% |
| 120 | -1.25% |
| 121 | -1.26% |
| … | … |
Balancing Adjustment
6.79% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled customers are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Final Ranking Score
77%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.