Hi, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Taumarunui Holiday Park.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Taumarunui Holiday Park
Valid Reviews
126 Valid Reviews
The Taumarunui Holiday Park experience has a total of 127 reviews. There are 126 valid reviews that are included when calculating the ranking score and 1 invalid review that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 126 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 68 |
|
54% |
| 9/10 | 23 |
|
18% |
| 8/10 | 12 |
|
10% |
| 7/10 | 3 |
|
2% |
| 6/10 | 4 |
|
3% |
| 5/10 | 5 |
|
4% |
| 4/10 | 2 |
|
2% |
| 3/10 | 2 |
|
2% |
| 2/10 | 1 |
|
1% |
| 1/10 | 6 |
|
5% |
85.32% Average
The raw data average (mean) for all the Taumarunui Holiday Park valid reviews is 85.32% and is based on 126 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
5 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 126 valid reviews, the experience has 5 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 5 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 1 |
|
20% |
| 9/10 | 3 |
|
60% |
| 8/10 | 0 |
|
0% |
| 7/10 | 0 |
|
0% |
| 6/10 | 0 |
|
0% |
| 5/10 | 0 |
|
0% |
| 4/10 | 1 |
|
20% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
82.00% Average
The raw data average (mean) for all the Taumarunui Holiday Park face-to-face reviews is 82.00% and is based on 5 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
67.19%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Richard | 3/10 | 161 days | 60% |
| Philippe | 1/10 | 403 days | 41% |
| Carolyn Wilson | 10/10 | 434 days | 100% |
| Hilary Murphy | 5/10 | 526 days | 72% |
| Janet and Kevin | 8/10 | 740 days | 75% |
| Dissatisfied Local | 1/10 | 1014 days | 19% |
| Tanja | 5/10 | 1075 days | 32% |
| River | 6/10 | 1226 days | 25% |
| Colleen | 8/10 | 1530 days | 11% |
| Melanie | 7/10 | 1714 days | 6% |
| Dan | 6/10 | 1744 days | 5% |
| Nik | 7/10 | 2261 days | 4% |
| Shannon | 8/10 | 2292 days | 4% |
| Flatlanders | 9/10 | 2626 days | 4% |
| Merm | 1/10 | 2657 days | 1% |
| Kim | 2/10 | 2657 days | 2% |
| Peter | 10/10 | 2871 days | 3% |
| Lindsey Horton | 10/10 | 2973 days | 3% |
| Jye Hurrell | 10/10 | 3049 days | 3% |
| Anke Vehmeiers | 9/10 | 3154 days | 3% |
| Eric Tunnicliffe | 10/10 | 3175 days | 3% |
| Sijmen Vos | 10/10 | 3308 days | 2% |
| Alejandro Cano | 10/10 | 3384 days | 2% |
| Tom and Janet | 9/10 | 3423 days | 2% |
| Jenny Dickinson | 10/10 | 3432 days | 2% |
| Kevin Thompson | 8/10 | 3570 days | 2% |
| Sven Kraschinski | 5/10 | 3653 days | 1% |
| Volker Stroenisch | 10/10 | 3657 days | 1% |
| Tinna Flower | 9/10 | 3662 days | 1% |
| Paul Smith | 6/10 | 3667 days | 1% |
| Don | 9/10 | 3691 days | 1% |
| Christy Stead | 5/10 | 3714 days | 1% |
| Rob Brown | 10/10 | 3722 days | 1% |
| Kresten Skak | 7/10 | 3744 days | 1% |
| Jacqui | 5/10 | 3821 days | 1% |
| Yvonne Bell | 9/10 | 3844 days | 1% |
| Susan Chambers | 8/10 | 4056 days | 1% |
| Ines | 8/10 | 4059 days | 1% |
| Adam Taylor | 10/10 | 4087 days | 1% |
| tim harnisch | 10/10 | 4087 days | 1% |
| Sibylle and Nadine | 9/10 | 4109 days | 0% |
| Huw Harvey | 10/10 | 4118 days | 0% |
| Sidney Stokkers | 8/10 | 4148 days | 0% |
| Cedrick Poirier | 4/10 | 4161 days | 0% |
| Mike Fricker | 6/10 | 4332 days | 0% |
| Elise Boinnot | 10/10 | 4420 days | 1% |
| M & S Ross | 10/10 | 4452 days | 1% |
| Theresa Meredith | 9/10 | 4452 days | 1% |
| ManuKris | 10/10 | 4452 days | 1% |
| michael@tracey bennett | 10/10 | 4452 days | 1% |
| Graeme&Ann Bullock | 10/10 | 4452 days | 1% |
| Barbara Schädl | 10/10 | 4483 days | 1% |
| Doug Gerrard | 9/10 | 4483 days | 1% |
| Jonathan Bourla | 10/10 | 4574 days | 1% |
| Sue Clark | 10/10 | 4697 days | 1% |
| Mandy | 10/10 | 4727 days | 1% |
| Tomek | 8/10 | 4758 days | 1% |
| KDS_Holiday | 10/10 | 4758 days | 1% |
| allyson wilson | 10/10 | 4786 days | 1% |
| Janice Marinkovich | 8/10 | 4786 days | 1% |
| Katie T | 10/10 | 4786 days | 1% |
| Clive | 8/10 | 4786 days | 1% |
| Cabby | 10/10 | 4786 days | 1% |
| marilyncd | 10/10 | 4817 days | 1% |
| antje fricke | 10/10 | 4817 days | 1% |
| Matt Dobson | 10/10 | 4817 days | 1% |
| Fred and Carin | 9/10 | 4817 days | 1% |
| Jacksons | 10/10 | 4817 days | 1% |
| Christine196 | 10/10 | 4848 days | 1% |
| Lisa81 | 10/10 | 4939 days | 1% |
| akie64 | 10/10 | 4970 days | 1% |
| evvoltura | 10/10 | 5001 days | 1% |
| lindsaynadine | 10/10 | 5062 days | 1% |
| Nepolo | 10/10 | 5062 days | 1% |
| Lindafd1 | 9/10 | 5092 days | 1% |
| Yakker | 10/10 | 5092 days | 1% |
| Ute Rogawski | 9/10 | 5144 days | 1% |
| margaretblakeley | 9/10 | 5152 days | 1% |
| hermanverman | 10/10 | 5183 days | 1% |
| Ela | 8/10 | 5183 days | 1% |
| stevenkarlclark | 10/10 | 5214 days | 1% |
| impivaarajones | 10/10 | 5214 days | 1% |
| simone13 | 10/10 | 5214 days | 1% |
| davedouglas | 10/10 | 5214 days | 1% |
| le60vin | 10/10 | 5244 days | 1% |
| Angela_Kay | 10/10 | 5275 days | 1% |
| patricio77 | 10/10 | 5275 days | 1% |
| rjbenito | 10/10 | 5275 days | 1% |
| agustin | 10/10 | 5275 days | 1% |
| steve1234 | 10/10 | 5275 days | 1% |
| forden | 10/10 | 5336 days | 1% |
| pig | 10/10 | 5367 days | 1% |
| tobygeorge | 9/10 | 5428 days | 1% |
| wxcooper | 10/10 | 5428 days | 1% |
| English_Campers | 10/10 | 5458 days | 1% |
| hopkinsfamily | 9/10 | 5458 days | 1% |
| ericn | 10/10 | 5489 days | 1% |
| TJD | 10/10 | 5489 days | 1% |
| amyrobertson | 10/10 | 5489 days | 1% |
| Bain | 9/10 | 5517 days | 1% |
| Kim Verschaffelt | 10/10 | 5548 days | 1% |
| richard___ilona | 10/10 | 5548 days | 1% |
| bls | 10/10 | 5548 days | 1% |
| clydewalshe | 10/10 | 5548 days | 1% |
| franciewalshe | 10/10 | 5548 days | 1% |
| kated371 | 10/10 | 5548 days | 1% |
| ieb | 10/10 | 5548 days | 1% |
| ci600 | 9/10 | 5579 days | 1% |
| kaye | 10/10 | 5579 days | 1% |
| Gerdefisherman | 10/10 | 5609 days | 1% |
| KiwiAngler | 9/10 | 5609 days | 1% |
| BJP | 9/10 | 5609 days | 1% |
| ThePresident | 10/10 | 5609 days | 1% |
| Andrea Hasenoehrl | 10/10 | 5609 days | 1% |
| cst | 10/10 | 5640 days | 1% |
| lalaishu | 9/10 | 5701 days | 1% |
| olgazurdo | 10/10 | 5732 days | 1% |
| MXNUT | 8/10 | 5823 days | 1% |
| dino3310 | 9/10 | 5823 days | 1% |
| Caseye | 1/10 | 5882 days | 0% |
| FC46 | 1/10 | 5882 days | 0% |
| HerrKlink | 1/10 | 5882 days | 0% |
| Cabin_fever | 4/10 | 5882 days | 1% |
| dadpole | 3/10 | 5882 days | 1% |
| Kazmeister | 9/10 | 5974 days | 1% |
| david | 9/10 | 6231 days | 1% |
Adjustments
Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.
Sample Size Adjustment
No Adjustment
A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Taumarunui Holiday Park experience has plenty of reviews and does not meet the criteria for any adjustment.
Recent Reviews Adjustment
-2.94% Adjustment
There may be an adjustment if this experience hasn't received any reviews within the last 57 days. However the Taumarunui Holiday Park experience does not meet the criteria for any adjustment.
In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.
The Taumarunui Holiday Park experience has been adjusted for 146 days. Adjustments are according to the following table.
| Days | Adjustment |
|---|---|
| … | … |
| 143 | -2.88% |
| 144 | -2.90% |
| 145 | -2.92% |
| 146 | -2.94% |
| 147 | -2.96% |
| 148 | -2.98% |
| 149 | -3.00% |
| … | … |
Balancing Adjustment
10.75% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled customers are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Final Ranking Score
75%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.