Hi, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Taumarunui Holiday Park.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Taumarunui Holiday Park
Valid Reviews
127 Valid Reviews
The Taumarunui Holiday Park experience has a total of 128 reviews. There are 127 valid reviews that are included when calculating the ranking score and 1 invalid review that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 127 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 68 |
|
54% |
| 9/10 | 24 |
|
19% |
| 8/10 | 12 |
|
9% |
| 7/10 | 3 |
|
2% |
| 6/10 | 4 |
|
3% |
| 5/10 | 5 |
|
4% |
| 4/10 | 2 |
|
2% |
| 3/10 | 2 |
|
2% |
| 2/10 | 1 |
|
1% |
| 1/10 | 6 |
|
5% |
85.35% Average
The raw data average (mean) for all the Taumarunui Holiday Park valid reviews is 85.35% and is based on 127 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
5 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 127 valid reviews, the experience has 5 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 5 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 1 |
|
20% |
| 9/10 | 3 |
|
60% |
| 8/10 | 0 |
|
0% |
| 7/10 | 0 |
|
0% |
| 6/10 | 0 |
|
0% |
| 5/10 | 0 |
|
0% |
| 4/10 | 1 |
|
20% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
82.00% Average
The raw data average (mean) for all the Taumarunui Holiday Park face-to-face reviews is 82.00% and is based on 5 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
71.85%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| LN | 9/10 | 161 days | 100% |
| Richard | 3/10 | 343 days | 52% |
| Philippe | 1/10 | 585 days | 33% |
| Carolyn Wilson | 10/10 | 616 days | 80% |
| Hilary Murphy | 5/10 | 708 days | 56% |
| Janet and Kevin | 8/10 | 922 days | 52% |
| Dissatisfied Local | 1/10 | 1196 days | 11% |
| Tanja | 5/10 | 1257 days | 18% |
| River | 6/10 | 1408 days | 13% |
| Colleen | 8/10 | 1712 days | 6% |
| Melanie | 7/10 | 1896 days | 5% |
| Dan | 6/10 | 1926 days | 4% |
| Nik | 7/10 | 2443 days | 4% |
| Shannon | 8/10 | 2474 days | 4% |
| Flatlanders | 9/10 | 2808 days | 3% |
| Merm | 1/10 | 2839 days | 1% |
| Kim | 2/10 | 2839 days | 1% |
| Peter | 10/10 | 3053 days | 3% |
| Lindsey Horton | 10/10 | 3155 days | 2% |
| Jye Hurrell | 10/10 | 3231 days | 2% |
| Anke Vehmeiers | 9/10 | 3336 days | 2% |
| Eric Tunnicliffe | 10/10 | 3357 days | 2% |
| Sijmen Vos | 10/10 | 3490 days | 2% |
| Alejandro Cano | 10/10 | 3566 days | 2% |
| Tom and Janet | 9/10 | 3605 days | 1% |
| Jenny Dickinson | 10/10 | 3614 days | 1% |
| Kevin Thompson | 8/10 | 3751 days | 1% |
| Sven Kraschinski | 5/10 | 3835 days | 1% |
| Volker Stroenisch | 10/10 | 3839 days | 1% |
| Tinna Flower | 9/10 | 3843 days | 1% |
| Paul Smith | 6/10 | 3849 days | 1% |
| Don | 9/10 | 3872 days | 1% |
| Christy Stead | 5/10 | 3896 days | 1% |
| Rob Brown | 10/10 | 3904 days | 1% |
| Kresten Skak | 7/10 | 3926 days | 1% |
| Jacqui | 5/10 | 4003 days | 1% |
| Yvonne Bell | 9/10 | 4025 days | 1% |
| Susan Chambers | 8/10 | 4237 days | 0% |
| Ines | 8/10 | 4241 days | 0% |
| Adam Taylor | 10/10 | 4268 days | 0% |
| tim harnisch | 10/10 | 4268 days | 0% |
| Sibylle and Nadine | 9/10 | 4291 days | 0% |
| Huw Harvey | 10/10 | 4299 days | 0% |
| Sidney Stokkers | 8/10 | 4329 days | 0% |
| Cedrick Poirier | 4/10 | 4343 days | 0% |
| Mike Fricker | 6/10 | 4514 days | 1% |
| Elise Boinnot | 10/10 | 4602 days | 1% |
| M & S Ross | 10/10 | 4634 days | 1% |
| Theresa Meredith | 9/10 | 4634 days | 1% |
| ManuKris | 10/10 | 4634 days | 1% |
| michael@tracey bennett | 10/10 | 4634 days | 1% |
| Graeme&Ann Bullock | 10/10 | 4634 days | 1% |
| Barbara Schädl | 10/10 | 4665 days | 1% |
| Doug Gerrard | 9/10 | 4665 days | 1% |
| Jonathan Bourla | 10/10 | 4756 days | 1% |
| Sue Clark | 10/10 | 4879 days | 1% |
| Mandy | 10/10 | 4909 days | 1% |
| Tomek | 8/10 | 4940 days | 1% |
| KDS_Holiday | 10/10 | 4940 days | 1% |
| allyson wilson | 10/10 | 4968 days | 1% |
| Janice Marinkovich | 8/10 | 4968 days | 1% |
| Katie T | 10/10 | 4968 days | 1% |
| Clive | 8/10 | 4968 days | 1% |
| Cabby | 10/10 | 4968 days | 1% |
| marilyncd | 10/10 | 4999 days | 1% |
| antje fricke | 10/10 | 4999 days | 1% |
| Matt Dobson | 10/10 | 4999 days | 1% |
| Fred and Carin | 9/10 | 4999 days | 1% |
| Jacksons | 10/10 | 4999 days | 1% |
| Christine196 | 10/10 | 5030 days | 1% |
| Lisa81 | 10/10 | 5121 days | 1% |
| akie64 | 10/10 | 5152 days | 1% |
| evvoltura | 10/10 | 5183 days | 1% |
| lindsaynadine | 10/10 | 5244 days | 1% |
| Nepolo | 10/10 | 5244 days | 1% |
| Lindafd1 | 9/10 | 5274 days | 1% |
| Yakker | 10/10 | 5274 days | 1% |
| Ute Rogawski | 9/10 | 5326 days | 1% |
| margaretblakeley | 9/10 | 5334 days | 1% |
| hermanverman | 10/10 | 5365 days | 1% |
| Ela | 8/10 | 5365 days | 1% |
| stevenkarlclark | 10/10 | 5396 days | 1% |
| impivaarajones | 10/10 | 5396 days | 1% |
| simone13 | 10/10 | 5396 days | 1% |
| davedouglas | 10/10 | 5396 days | 1% |
| le60vin | 10/10 | 5426 days | 1% |
| Angela_Kay | 10/10 | 5457 days | 1% |
| patricio77 | 10/10 | 5457 days | 1% |
| rjbenito | 10/10 | 5457 days | 1% |
| agustin | 10/10 | 5457 days | 1% |
| steve1234 | 10/10 | 5457 days | 1% |
| forden | 10/10 | 5518 days | 1% |
| pig | 10/10 | 5549 days | 1% |
| tobygeorge | 9/10 | 5610 days | 1% |
| wxcooper | 10/10 | 5610 days | 1% |
| English_Campers | 10/10 | 5640 days | 1% |
| hopkinsfamily | 9/10 | 5640 days | 1% |
| ericn | 10/10 | 5671 days | 1% |
| TJD | 10/10 | 5671 days | 1% |
| amyrobertson | 10/10 | 5671 days | 1% |
| Bain | 9/10 | 5699 days | 1% |
| Kim Verschaffelt | 10/10 | 5730 days | 1% |
| richard___ilona | 10/10 | 5730 days | 1% |
| bls | 10/10 | 5730 days | 1% |
| clydewalshe | 10/10 | 5730 days | 1% |
| franciewalshe | 10/10 | 5730 days | 1% |
| kated371 | 10/10 | 5730 days | 1% |
| ieb | 10/10 | 5730 days | 1% |
| ci600 | 9/10 | 5761 days | 1% |
| kaye | 10/10 | 5761 days | 1% |
| Gerdefisherman | 10/10 | 5791 days | 1% |
| KiwiAngler | 9/10 | 5791 days | 1% |
| BJP | 9/10 | 5791 days | 1% |
| ThePresident | 10/10 | 5791 days | 1% |
| Andrea Hasenoehrl | 10/10 | 5791 days | 1% |
| cst | 10/10 | 5822 days | 1% |
| lalaishu | 9/10 | 5883 days | 1% |
| olgazurdo | 10/10 | 5914 days | 1% |
| MXNUT | 8/10 | 6005 days | 1% |
| dino3310 | 9/10 | 6005 days | 1% |
| Caseye | 1/10 | 6064 days | 0% |
| FC46 | 1/10 | 6064 days | 0% |
| HerrKlink | 1/10 | 6064 days | 0% |
| Cabin_fever | 4/10 | 6064 days | 1% |
| dadpole | 3/10 | 6064 days | 1% |
| Kazmeister | 9/10 | 6156 days | 1% |
| david | 9/10 | 6413 days | 1% |
Adjustments
Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.
Sample Size Adjustment
No Adjustment
A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Taumarunui Holiday Park experience has plenty of reviews and does not meet the criteria for any adjustment.
Recent Reviews Adjustment
-2.20% Adjustment
There may be an adjustment if this experience hasn't received any reviews within the last 85 days. However the Taumarunui Holiday Park experience does not meet the criteria for any adjustment.
In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.
The Taumarunui Holiday Park experience has been adjusted for 158 days. Adjustments are according to the following table.
| Days | Adjustment |
|---|---|
| … | … |
| 155 | -2.16% |
| 156 | -2.17% |
| 157 | -2.19% |
| 158 | -2.20% |
| 159 | -2.21% |
| 160 | -2.23% |
| 161 | -2.24% |
| … | … |
Balancing Adjustment
7.20% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled customers are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Final Ranking Score
77%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.