Kia ora, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Taumarunui Holiday Park.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Taumarunui Holiday Park
Valid Reviews
123 Valid Reviews
The Taumarunui Holiday Park experience has a total of 124 reviews. There are 123 valid reviews that are included when calculating the ranking score and 1 invalid review that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 123 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 67 |
|
54% |
| 9/10 | 23 |
|
19% |
| 8/10 | 12 |
|
10% |
| 7/10 | 3 |
|
2% |
| 6/10 | 4 |
|
3% |
| 5/10 | 5 |
|
4% |
| 4/10 | 2 |
|
2% |
| 3/10 | 1 |
|
1% |
| 2/10 | 1 |
|
1% |
| 1/10 | 5 |
|
4% |
86.26% Average
The raw data average (mean) for all the Taumarunui Holiday Park valid reviews is 86.26% and is based on 123 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
5 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 123 valid reviews, the experience has 5 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 5 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 1 |
|
20% |
| 9/10 | 3 |
|
60% |
| 8/10 | 0 |
|
0% |
| 7/10 | 0 |
|
0% |
| 6/10 | 0 |
|
0% |
| 5/10 | 0 |
|
0% |
| 4/10 | 1 |
|
20% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
82.00% Average
The raw data average (mean) for all the Taumarunui Holiday Park face-to-face reviews is 82.00% and is based on 5 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
67.02%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Hilary Murphy | 5/10 | 74 days | 81% |
| Janet and Kevin | 8/10 | 288 days | 100% |
| Dissatisfied Local | 1/10 | 562 days | 36% |
| Tanja | 5/10 | 623 days | 64% |
| River | 6/10 | 774 days | 61% |
| Colleen | 8/10 | 1078 days | 39% |
| Melanie | 7/10 | 1262 days | 23% |
| Dan | 6/10 | 1292 days | 20% |
| Nik | 7/10 | 1809 days | 5% |
| Shannon | 8/10 | 1840 days | 5% |
| Flatlanders | 9/10 | 2174 days | 5% |
| Merm | 1/10 | 2205 days | 2% |
| Kim | 2/10 | 2205 days | 2% |
| Peter | 10/10 | 2419 days | 4% |
| Lindsey Horton | 10/10 | 2521 days | 4% |
| Jye Hurrell | 10/10 | 2597 days | 4% |
| Anke Vehmeiers | 9/10 | 2702 days | 3% |
| Eric Tunnicliffe | 10/10 | 2723 days | 3% |
| Sijmen Vos | 10/10 | 2856 days | 3% |
| Alejandro Cano | 10/10 | 2932 days | 3% |
| Tom and Janet | 9/10 | 2971 days | 3% |
| Jenny Dickinson | 10/10 | 2980 days | 3% |
| Kevin Thompson | 8/10 | 3118 days | 3% |
| Sven Kraschinski | 5/10 | 3201 days | 2% |
| Volker Stroenisch | 10/10 | 3205 days | 2% |
| Tinna Flower | 9/10 | 3210 days | 2% |
| Paul Smith | 6/10 | 3215 days | 2% |
| Don | 9/10 | 3239 days | 2% |
| Christy Stead | 5/10 | 3262 days | 2% |
| Rob Brown | 10/10 | 3270 days | 2% |
| Kresten Skak | 7/10 | 3292 days | 2% |
| Jacqui | 5/10 | 3369 days | 2% |
| Yvonne Bell | 9/10 | 3392 days | 2% |
| Susan Chambers | 8/10 | 3604 days | 2% |
| Ines | 8/10 | 3607 days | 2% |
| Adam Taylor | 10/10 | 3635 days | 2% |
| tim harnisch | 10/10 | 3635 days | 2% |
| Sibylle and Nadine | 9/10 | 3657 days | 1% |
| Huw Harvey | 10/10 | 3666 days | 1% |
| Sidney Stokkers | 8/10 | 3696 days | 1% |
| Cedrick Poirier | 4/10 | 3709 days | 0% |
| Mike Fricker | 6/10 | 3880 days | 1% |
| Elise Boinnot | 10/10 | 3968 days | 0% |
| M & S Ross | 10/10 | 4000 days | 1% |
| Theresa Meredith | 9/10 | 4000 days | 1% |
| ManuKris | 10/10 | 4000 days | 1% |
| michael@tracey bennett | 10/10 | 4000 days | 1% |
| Graeme&Ann Bullock | 10/10 | 4000 days | 1% |
| Barbara Schädl | 10/10 | 4031 days | 1% |
| Doug Gerrard | 9/10 | 4031 days | 1% |
| Jonathan Bourla | 10/10 | 4122 days | 1% |
| Sue Clark | 10/10 | 4245 days | 0% |
| Mandy | 10/10 | 4275 days | 0% |
| Tomek | 8/10 | 4306 days | 0% |
| KDS_Holiday | 10/10 | 4306 days | 0% |
| allyson wilson | 10/10 | 4334 days | 0% |
| Janice Marinkovich | 8/10 | 4334 days | 0% |
| Katie T | 10/10 | 4334 days | 0% |
| Clive | 8/10 | 4334 days | 0% |
| Cabby | 10/10 | 4334 days | 0% |
| marilyncd | 10/10 | 4365 days | 0% |
| antje fricke | 10/10 | 4365 days | 0% |
| Matt Dobson | 10/10 | 4365 days | 0% |
| Fred and Carin | 9/10 | 4365 days | 0% |
| Jacksons | 10/10 | 4365 days | 0% |
| Christine196 | 10/10 | 4396 days | 1% |
| Lisa81 | 10/10 | 4487 days | 1% |
| akie64 | 10/10 | 4518 days | 1% |
| evvoltura | 10/10 | 4549 days | 1% |
| lindsaynadine | 10/10 | 4610 days | 1% |
| Nepolo | 10/10 | 4610 days | 1% |
| Lindafd1 | 9/10 | 4640 days | 1% |
| Yakker | 10/10 | 4640 days | 1% |
| Ute Rogawski | 9/10 | 4692 days | 1% |
| margaretblakeley | 9/10 | 4700 days | 1% |
| hermanverman | 10/10 | 4731 days | 1% |
| Ela | 8/10 | 4731 days | 1% |
| stevenkarlclark | 10/10 | 4762 days | 1% |
| impivaarajones | 10/10 | 4762 days | 1% |
| simone13 | 10/10 | 4762 days | 1% |
| davedouglas | 10/10 | 4762 days | 1% |
| le60vin | 10/10 | 4792 days | 1% |
| Angela_Kay | 10/10 | 4823 days | 1% |
| patricio77 | 10/10 | 4823 days | 1% |
| rjbenito | 10/10 | 4823 days | 1% |
| agustin | 10/10 | 4823 days | 1% |
| steve1234 | 10/10 | 4823 days | 1% |
| forden | 10/10 | 4884 days | 1% |
| pig | 10/10 | 4915 days | 1% |
| tobygeorge | 9/10 | 4976 days | 1% |
| wxcooper | 10/10 | 4976 days | 1% |
| English_Campers | 10/10 | 5006 days | 1% |
| hopkinsfamily | 9/10 | 5006 days | 1% |
| ericn | 10/10 | 5037 days | 1% |
| TJD | 10/10 | 5037 days | 1% |
| amyrobertson | 10/10 | 5037 days | 1% |
| Bain | 9/10 | 5065 days | 1% |
| Kim Verschaffelt | 10/10 | 5096 days | 1% |
| richard___ilona | 10/10 | 5096 days | 1% |
| bls | 10/10 | 5096 days | 1% |
| clydewalshe | 10/10 | 5096 days | 1% |
| franciewalshe | 10/10 | 5096 days | 1% |
| kated371 | 10/10 | 5096 days | 1% |
| ieb | 10/10 | 5096 days | 1% |
| ci600 | 9/10 | 5127 days | 1% |
| kaye | 10/10 | 5127 days | 1% |
| Gerdefisherman | 10/10 | 5157 days | 1% |
| KiwiAngler | 9/10 | 5157 days | 1% |
| BJP | 9/10 | 5157 days | 1% |
| ThePresident | 10/10 | 5157 days | 1% |
| Andrea Hasenoehrl | 10/10 | 5157 days | 1% |
| cst | 10/10 | 5188 days | 1% |
| lalaishu | 9/10 | 5249 days | 1% |
| olgazurdo | 10/10 | 5280 days | 1% |
| MXNUT | 8/10 | 5371 days | 1% |
| dino3310 | 9/10 | 5371 days | 1% |
| Caseye | 1/10 | 5430 days | 0% |
| FC46 | 1/10 | 5430 days | 0% |
| HerrKlink | 1/10 | 5430 days | 0% |
| Cabin_fever | 4/10 | 5430 days | 1% |
| dadpole | 3/10 | 5430 days | 1% |
| Kazmeister | 9/10 | 5522 days | 1% |
| david | 9/10 | 5779 days | 1% |
Adjustments
Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.
Sample Size Adjustment
No Adjustment
A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Taumarunui Holiday Park experience has plenty of reviews and does not meet the criteria for any adjustment.
Recent Reviews Adjustment
-0.87% Adjustment
There may be an adjustment if this experience hasn't received any reviews within the last 42 days. However the Taumarunui Holiday Park experience does not meet the criteria for any adjustment.
In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.
The Taumarunui Holiday Park experience has been adjusted for 43 days. Adjustments are according to the following table.
| Days | Adjustment |
|---|---|
| … | … |
| 40 | -0.81% |
| 41 | -0.83% |
| 42 | -0.85% |
| 43 | -0.87% |
| 44 | -0.89% |
| 45 | -0.91% |
| 46 | -0.93% |
| … | … |
Balancing Adjustment
9.41% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled customers are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Final Ranking Score
76%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.