Hey, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Taumarunui Holiday Park.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Taumarunui Holiday Park
Valid Reviews
126 Valid Reviews
The Taumarunui Holiday Park experience has a total of 127 reviews. There are 126 valid reviews that are included when calculating the ranking score and 1 invalid review that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 126 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 68 |
|
54% |
| 9/10 | 23 |
|
18% |
| 8/10 | 12 |
|
10% |
| 7/10 | 3 |
|
2% |
| 6/10 | 4 |
|
3% |
| 5/10 | 5 |
|
4% |
| 4/10 | 2 |
|
2% |
| 3/10 | 2 |
|
2% |
| 2/10 | 1 |
|
1% |
| 1/10 | 6 |
|
5% |
85.32% Average
The raw data average (mean) for all the Taumarunui Holiday Park valid reviews is 85.32% and is based on 126 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
5 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 126 valid reviews, the experience has 5 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 5 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 1 |
|
20% |
| 9/10 | 3 |
|
60% |
| 8/10 | 0 |
|
0% |
| 7/10 | 0 |
|
0% |
| 6/10 | 0 |
|
0% |
| 5/10 | 0 |
|
0% |
| 4/10 | 1 |
|
20% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
82.00% Average
The raw data average (mean) for all the Taumarunui Holiday Park face-to-face reviews is 82.00% and is based on 5 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
67.12%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Richard | 3/10 | 141 days | 60% |
| Philippe | 1/10 | 383 days | 41% |
| Carolyn Wilson | 10/10 | 414 days | 100% |
| Hilary Murphy | 5/10 | 506 days | 72% |
| Janet and Kevin | 8/10 | 720 days | 76% |
| Dissatisfied Local | 1/10 | 994 days | 20% |
| Tanja | 5/10 | 1055 days | 33% |
| River | 6/10 | 1206 days | 26% |
| Colleen | 8/10 | 1510 days | 11% |
| Melanie | 7/10 | 1694 days | 6% |
| Dan | 6/10 | 1724 days | 5% |
| Nik | 7/10 | 2241 days | 4% |
| Shannon | 8/10 | 2272 days | 4% |
| Flatlanders | 9/10 | 2606 days | 4% |
| Merm | 1/10 | 2637 days | 1% |
| Kim | 2/10 | 2637 days | 2% |
| Peter | 10/10 | 2851 days | 3% |
| Lindsey Horton | 10/10 | 2953 days | 3% |
| Jye Hurrell | 10/10 | 3029 days | 3% |
| Anke Vehmeiers | 9/10 | 3134 days | 3% |
| Eric Tunnicliffe | 10/10 | 3155 days | 3% |
| Sijmen Vos | 10/10 | 3288 days | 2% |
| Alejandro Cano | 10/10 | 3364 days | 2% |
| Tom and Janet | 9/10 | 3403 days | 2% |
| Jenny Dickinson | 10/10 | 3412 days | 2% |
| Kevin Thompson | 8/10 | 3550 days | 2% |
| Sven Kraschinski | 5/10 | 3633 days | 1% |
| Volker Stroenisch | 10/10 | 3637 days | 1% |
| Tinna Flower | 9/10 | 3642 days | 1% |
| Paul Smith | 6/10 | 3647 days | 1% |
| Don | 9/10 | 3671 days | 1% |
| Christy Stead | 5/10 | 3694 days | 1% |
| Rob Brown | 10/10 | 3702 days | 1% |
| Kresten Skak | 7/10 | 3724 days | 1% |
| Jacqui | 5/10 | 3801 days | 1% |
| Yvonne Bell | 9/10 | 3824 days | 1% |
| Susan Chambers | 8/10 | 4036 days | 1% |
| Ines | 8/10 | 4039 days | 1% |
| Adam Taylor | 10/10 | 4067 days | 1% |
| tim harnisch | 10/10 | 4067 days | 1% |
| Sibylle and Nadine | 9/10 | 4089 days | 0% |
| Huw Harvey | 10/10 | 4098 days | 0% |
| Sidney Stokkers | 8/10 | 4128 days | 0% |
| Cedrick Poirier | 4/10 | 4141 days | 0% |
| Mike Fricker | 6/10 | 4312 days | 0% |
| Elise Boinnot | 10/10 | 4400 days | 1% |
| M & S Ross | 10/10 | 4432 days | 1% |
| Theresa Meredith | 9/10 | 4432 days | 1% |
| ManuKris | 10/10 | 4432 days | 1% |
| michael@tracey bennett | 10/10 | 4432 days | 1% |
| Graeme&Ann Bullock | 10/10 | 4432 days | 1% |
| Barbara Schädl | 10/10 | 4463 days | 1% |
| Doug Gerrard | 9/10 | 4463 days | 1% |
| Jonathan Bourla | 10/10 | 4554 days | 1% |
| Sue Clark | 10/10 | 4677 days | 1% |
| Mandy | 10/10 | 4707 days | 1% |
| Tomek | 8/10 | 4738 days | 1% |
| KDS_Holiday | 10/10 | 4738 days | 1% |
| allyson wilson | 10/10 | 4766 days | 1% |
| Janice Marinkovich | 8/10 | 4766 days | 1% |
| Katie T | 10/10 | 4766 days | 1% |
| Clive | 8/10 | 4766 days | 1% |
| Cabby | 10/10 | 4766 days | 1% |
| marilyncd | 10/10 | 4797 days | 1% |
| antje fricke | 10/10 | 4797 days | 1% |
| Matt Dobson | 10/10 | 4797 days | 1% |
| Fred and Carin | 9/10 | 4797 days | 1% |
| Jacksons | 10/10 | 4797 days | 1% |
| Christine196 | 10/10 | 4828 days | 1% |
| Lisa81 | 10/10 | 4919 days | 1% |
| akie64 | 10/10 | 4950 days | 1% |
| evvoltura | 10/10 | 4981 days | 1% |
| lindsaynadine | 10/10 | 5042 days | 1% |
| Nepolo | 10/10 | 5042 days | 1% |
| Lindafd1 | 9/10 | 5072 days | 1% |
| Yakker | 10/10 | 5072 days | 1% |
| Ute Rogawski | 9/10 | 5124 days | 1% |
| margaretblakeley | 9/10 | 5132 days | 1% |
| hermanverman | 10/10 | 5163 days | 1% |
| Ela | 8/10 | 5163 days | 1% |
| stevenkarlclark | 10/10 | 5194 days | 1% |
| impivaarajones | 10/10 | 5194 days | 1% |
| simone13 | 10/10 | 5194 days | 1% |
| davedouglas | 10/10 | 5194 days | 1% |
| le60vin | 10/10 | 5224 days | 1% |
| Angela_Kay | 10/10 | 5255 days | 1% |
| patricio77 | 10/10 | 5255 days | 1% |
| rjbenito | 10/10 | 5255 days | 1% |
| agustin | 10/10 | 5255 days | 1% |
| steve1234 | 10/10 | 5255 days | 1% |
| forden | 10/10 | 5316 days | 1% |
| pig | 10/10 | 5347 days | 1% |
| tobygeorge | 9/10 | 5408 days | 1% |
| wxcooper | 10/10 | 5408 days | 1% |
| English_Campers | 10/10 | 5438 days | 1% |
| hopkinsfamily | 9/10 | 5438 days | 1% |
| ericn | 10/10 | 5469 days | 1% |
| TJD | 10/10 | 5469 days | 1% |
| amyrobertson | 10/10 | 5469 days | 1% |
| Bain | 9/10 | 5497 days | 1% |
| Kim Verschaffelt | 10/10 | 5528 days | 1% |
| richard___ilona | 10/10 | 5528 days | 1% |
| bls | 10/10 | 5528 days | 1% |
| clydewalshe | 10/10 | 5528 days | 1% |
| franciewalshe | 10/10 | 5528 days | 1% |
| kated371 | 10/10 | 5528 days | 1% |
| ieb | 10/10 | 5528 days | 1% |
| ci600 | 9/10 | 5559 days | 1% |
| kaye | 10/10 | 5559 days | 1% |
| Gerdefisherman | 10/10 | 5589 days | 1% |
| KiwiAngler | 9/10 | 5589 days | 1% |
| BJP | 9/10 | 5589 days | 1% |
| ThePresident | 10/10 | 5589 days | 1% |
| Andrea Hasenoehrl | 10/10 | 5589 days | 1% |
| cst | 10/10 | 5620 days | 1% |
| lalaishu | 9/10 | 5681 days | 1% |
| olgazurdo | 10/10 | 5712 days | 1% |
| MXNUT | 8/10 | 5803 days | 1% |
| dino3310 | 9/10 | 5803 days | 1% |
| Caseye | 1/10 | 5862 days | 0% |
| FC46 | 1/10 | 5862 days | 0% |
| HerrKlink | 1/10 | 5862 days | 0% |
| Cabin_fever | 4/10 | 5862 days | 1% |
| dadpole | 3/10 | 5862 days | 0% |
| Kazmeister | 9/10 | 5954 days | 1% |
| david | 9/10 | 6211 days | 1% |
Adjustments
Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.
Sample Size Adjustment
No Adjustment
A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Taumarunui Holiday Park experience has plenty of reviews and does not meet the criteria for any adjustment.
Recent Reviews Adjustment
-2.61% Adjustment
There may be an adjustment if this experience hasn't received any reviews within the last 53 days. However the Taumarunui Holiday Park experience does not meet the criteria for any adjustment.
In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.
The Taumarunui Holiday Park experience has been adjusted for 126 days. Adjustments are according to the following table.
| Days | Adjustment |
|---|---|
| … | … |
| 123 | -2.55% |
| 124 | -2.57% |
| 125 | -2.59% |
| 126 | -2.61% |
| 127 | -2.63% |
| 128 | -2.65% |
| 129 | -2.67% |
| … | … |
Balancing Adjustment
10.56% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled customers are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Final Ranking Score
75%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.