G'day, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Taumarunui Holiday Park.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Taumarunui Holiday Park
Valid Reviews
126 Valid Reviews
The Taumarunui Holiday Park experience has a total of 127 reviews. There are 126 valid reviews that are included when calculating the ranking score and 1 invalid review that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 126 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 68 |
|
54% |
| 9/10 | 23 |
|
18% |
| 8/10 | 12 |
|
10% |
| 7/10 | 3 |
|
2% |
| 6/10 | 4 |
|
3% |
| 5/10 | 5 |
|
4% |
| 4/10 | 2 |
|
2% |
| 3/10 | 2 |
|
2% |
| 2/10 | 1 |
|
1% |
| 1/10 | 6 |
|
5% |
85.32% Average
The raw data average (mean) for all the Taumarunui Holiday Park valid reviews is 85.32% and is based on 126 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
5 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 126 valid reviews, the experience has 5 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 5 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 1 |
|
20% |
| 9/10 | 3 |
|
60% |
| 8/10 | 0 |
|
0% |
| 7/10 | 0 |
|
0% |
| 6/10 | 0 |
|
0% |
| 5/10 | 0 |
|
0% |
| 4/10 | 1 |
|
20% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
82.00% Average
The raw data average (mean) for all the Taumarunui Holiday Park face-to-face reviews is 82.00% and is based on 5 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
67.26%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Richard | 3/10 | 182 days | 61% |
| Philippe | 1/10 | 424 days | 41% |
| Carolyn Wilson | 10/10 | 455 days | 100% |
| Hilary Murphy | 5/10 | 547 days | 72% |
| Janet and Kevin | 8/10 | 761 days | 74% |
| Dissatisfied Local | 1/10 | 1035 days | 19% |
| Tanja | 5/10 | 1096 days | 30% |
| River | 6/10 | 1247 days | 23% |
| Colleen | 8/10 | 1551 days | 10% |
| Melanie | 7/10 | 1735 days | 6% |
| Dan | 6/10 | 1765 days | 5% |
| Nik | 7/10 | 2282 days | 4% |
| Shannon | 8/10 | 2313 days | 4% |
| Flatlanders | 9/10 | 2647 days | 4% |
| Merm | 1/10 | 2678 days | 1% |
| Kim | 2/10 | 2678 days | 2% |
| Peter | 10/10 | 2892 days | 3% |
| Lindsey Horton | 10/10 | 2994 days | 3% |
| Jye Hurrell | 10/10 | 3070 days | 3% |
| Anke Vehmeiers | 9/10 | 3175 days | 3% |
| Eric Tunnicliffe | 10/10 | 3196 days | 3% |
| Sijmen Vos | 10/10 | 3329 days | 2% |
| Alejandro Cano | 10/10 | 3405 days | 2% |
| Tom and Janet | 9/10 | 3444 days | 2% |
| Jenny Dickinson | 10/10 | 3453 days | 2% |
| Kevin Thompson | 8/10 | 3590 days | 2% |
| Sven Kraschinski | 5/10 | 3674 days | 1% |
| Volker Stroenisch | 10/10 | 3678 days | 2% |
| Tinna Flower | 9/10 | 3682 days | 1% |
| Paul Smith | 6/10 | 3688 days | 1% |
| Don | 9/10 | 3711 days | 1% |
| Christy Stead | 5/10 | 3735 days | 1% |
| Rob Brown | 10/10 | 3743 days | 1% |
| Kresten Skak | 7/10 | 3765 days | 1% |
| Jacqui | 5/10 | 3842 days | 1% |
| Yvonne Bell | 9/10 | 3864 days | 1% |
| Susan Chambers | 8/10 | 4076 days | 1% |
| Ines | 8/10 | 4080 days | 1% |
| Adam Taylor | 10/10 | 4107 days | 1% |
| tim harnisch | 10/10 | 4107 days | 1% |
| Sibylle and Nadine | 9/10 | 4130 days | 0% |
| Huw Harvey | 10/10 | 4138 days | 0% |
| Sidney Stokkers | 8/10 | 4168 days | 0% |
| Cedrick Poirier | 4/10 | 4182 days | 0% |
| Mike Fricker | 6/10 | 4353 days | 0% |
| Elise Boinnot | 10/10 | 4441 days | 1% |
| M & S Ross | 10/10 | 4473 days | 1% |
| Theresa Meredith | 9/10 | 4473 days | 1% |
| ManuKris | 10/10 | 4473 days | 1% |
| michael@tracey bennett | 10/10 | 4473 days | 1% |
| Graeme&Ann Bullock | 10/10 | 4473 days | 1% |
| Barbara Schädl | 10/10 | 4504 days | 1% |
| Doug Gerrard | 9/10 | 4504 days | 1% |
| Jonathan Bourla | 10/10 | 4595 days | 1% |
| Sue Clark | 10/10 | 4718 days | 1% |
| Mandy | 10/10 | 4748 days | 1% |
| Tomek | 8/10 | 4779 days | 1% |
| KDS_Holiday | 10/10 | 4779 days | 1% |
| allyson wilson | 10/10 | 4807 days | 1% |
| Janice Marinkovich | 8/10 | 4807 days | 1% |
| Katie T | 10/10 | 4807 days | 1% |
| Clive | 8/10 | 4807 days | 1% |
| Cabby | 10/10 | 4807 days | 1% |
| marilyncd | 10/10 | 4838 days | 1% |
| antje fricke | 10/10 | 4838 days | 1% |
| Matt Dobson | 10/10 | 4838 days | 1% |
| Fred and Carin | 9/10 | 4838 days | 1% |
| Jacksons | 10/10 | 4838 days | 1% |
| Christine196 | 10/10 | 4869 days | 1% |
| Lisa81 | 10/10 | 4960 days | 1% |
| akie64 | 10/10 | 4991 days | 1% |
| evvoltura | 10/10 | 5022 days | 1% |
| lindsaynadine | 10/10 | 5083 days | 1% |
| Nepolo | 10/10 | 5083 days | 1% |
| Lindafd1 | 9/10 | 5113 days | 1% |
| Yakker | 10/10 | 5113 days | 1% |
| Ute Rogawski | 9/10 | 5165 days | 1% |
| margaretblakeley | 9/10 | 5173 days | 1% |
| hermanverman | 10/10 | 5204 days | 1% |
| Ela | 8/10 | 5204 days | 1% |
| stevenkarlclark | 10/10 | 5235 days | 1% |
| impivaarajones | 10/10 | 5235 days | 1% |
| simone13 | 10/10 | 5235 days | 1% |
| davedouglas | 10/10 | 5235 days | 1% |
| le60vin | 10/10 | 5265 days | 1% |
| Angela_Kay | 10/10 | 5296 days | 1% |
| patricio77 | 10/10 | 5296 days | 1% |
| rjbenito | 10/10 | 5296 days | 1% |
| agustin | 10/10 | 5296 days | 1% |
| steve1234 | 10/10 | 5296 days | 1% |
| forden | 10/10 | 5357 days | 1% |
| pig | 10/10 | 5388 days | 1% |
| tobygeorge | 9/10 | 5449 days | 1% |
| wxcooper | 10/10 | 5449 days | 1% |
| English_Campers | 10/10 | 5479 days | 1% |
| hopkinsfamily | 9/10 | 5479 days | 1% |
| ericn | 10/10 | 5510 days | 1% |
| TJD | 10/10 | 5510 days | 1% |
| amyrobertson | 10/10 | 5510 days | 1% |
| Bain | 9/10 | 5538 days | 1% |
| Kim Verschaffelt | 10/10 | 5569 days | 1% |
| richard___ilona | 10/10 | 5569 days | 1% |
| bls | 10/10 | 5569 days | 1% |
| clydewalshe | 10/10 | 5569 days | 1% |
| franciewalshe | 10/10 | 5569 days | 1% |
| kated371 | 10/10 | 5569 days | 1% |
| ieb | 10/10 | 5569 days | 1% |
| ci600 | 9/10 | 5600 days | 1% |
| kaye | 10/10 | 5600 days | 1% |
| Gerdefisherman | 10/10 | 5630 days | 1% |
| KiwiAngler | 9/10 | 5630 days | 1% |
| BJP | 9/10 | 5630 days | 1% |
| ThePresident | 10/10 | 5630 days | 1% |
| Andrea Hasenoehrl | 10/10 | 5630 days | 1% |
| cst | 10/10 | 5661 days | 1% |
| lalaishu | 9/10 | 5722 days | 1% |
| olgazurdo | 10/10 | 5753 days | 1% |
| MXNUT | 8/10 | 5844 days | 1% |
| dino3310 | 9/10 | 5844 days | 1% |
| Caseye | 1/10 | 5903 days | 0% |
| FC46 | 1/10 | 5903 days | 0% |
| HerrKlink | 1/10 | 5903 days | 0% |
| Cabin_fever | 4/10 | 5903 days | 1% |
| dadpole | 3/10 | 5903 days | 1% |
| Kazmeister | 9/10 | 5995 days | 1% |
| david | 9/10 | 6252 days | 1% |
Adjustments
Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.
Sample Size Adjustment
No Adjustment
A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Taumarunui Holiday Park experience has plenty of reviews and does not meet the criteria for any adjustment.
Recent Reviews Adjustment
-3.12% Adjustment
There may be an adjustment if this experience hasn't received any reviews within the last 60 days. However the Taumarunui Holiday Park experience does not meet the criteria for any adjustment.
In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.
The Taumarunui Holiday Park experience has been adjusted for 167 days. Adjustments are according to the following table.
| Days | Adjustment |
|---|---|
| … | … |
| 164 | -3.06% |
| 165 | -3.08% |
| 166 | -3.10% |
| 167 | -3.12% |
| 168 | -3.14% |
| 169 | -3.16% |
| 170 | -3.18% |
| … | … |
Balancing Adjustment
10.83% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled customers are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Final Ranking Score
75%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.