Kia ora, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Taumarunui Holiday Park.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Taumarunui Holiday Park
Valid Reviews
126 Valid Reviews
The Taumarunui Holiday Park experience has a total of 127 reviews. There are 126 valid reviews that are included when calculating the ranking score and 1 invalid review that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 126 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 68 |
|
54% |
| 9/10 | 23 |
|
18% |
| 8/10 | 12 |
|
10% |
| 7/10 | 3 |
|
2% |
| 6/10 | 4 |
|
3% |
| 5/10 | 5 |
|
4% |
| 4/10 | 2 |
|
2% |
| 3/10 | 2 |
|
2% |
| 2/10 | 1 |
|
1% |
| 1/10 | 6 |
|
5% |
85.32% Average
The raw data average (mean) for all the Taumarunui Holiday Park valid reviews is 85.32% and is based on 126 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
5 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 126 valid reviews, the experience has 5 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 5 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 1 |
|
20% |
| 9/10 | 3 |
|
60% |
| 8/10 | 0 |
|
0% |
| 7/10 | 0 |
|
0% |
| 6/10 | 0 |
|
0% |
| 5/10 | 0 |
|
0% |
| 4/10 | 1 |
|
20% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
82.00% Average
The raw data average (mean) for all the Taumarunui Holiday Park face-to-face reviews is 82.00% and is based on 5 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
66.60%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Richard | 3/10 | 79 days | 58% |
| Philippe | 1/10 | 321 days | 41% |
| Carolyn Wilson | 10/10 | 352 days | 100% |
| Hilary Murphy | 5/10 | 444 days | 73% |
| Janet and Kevin | 8/10 | 658 days | 79% |
| Dissatisfied Local | 1/10 | 932 days | 22% |
| Tanja | 5/10 | 993 days | 36% |
| River | 6/10 | 1144 days | 29% |
| Colleen | 8/10 | 1448 days | 14% |
| Melanie | 7/10 | 1632 days | 7% |
| Dan | 6/10 | 1662 days | 6% |
| Nik | 7/10 | 2179 days | 4% |
| Shannon | 8/10 | 2210 days | 4% |
| Flatlanders | 9/10 | 2544 days | 4% |
| Merm | 1/10 | 2575 days | 2% |
| Kim | 2/10 | 2575 days | 2% |
| Peter | 10/10 | 2789 days | 3% |
| Lindsey Horton | 10/10 | 2891 days | 3% |
| Jye Hurrell | 10/10 | 2967 days | 3% |
| Anke Vehmeiers | 9/10 | 3072 days | 3% |
| Eric Tunnicliffe | 10/10 | 3093 days | 3% |
| Sijmen Vos | 10/10 | 3226 days | 2% |
| Alejandro Cano | 10/10 | 3302 days | 2% |
| Tom and Janet | 9/10 | 3341 days | 2% |
| Jenny Dickinson | 10/10 | 3350 days | 2% |
| Kevin Thompson | 8/10 | 3487 days | 2% |
| Sven Kraschinski | 5/10 | 3571 days | 1% |
| Volker Stroenisch | 10/10 | 3575 days | 2% |
| Tinna Flower | 9/10 | 3579 days | 2% |
| Paul Smith | 6/10 | 3585 days | 1% |
| Don | 9/10 | 3608 days | 2% |
| Christy Stead | 5/10 | 3632 days | 1% |
| Rob Brown | 10/10 | 3640 days | 2% |
| Kresten Skak | 7/10 | 3662 days | 1% |
| Jacqui | 5/10 | 3739 days | 1% |
| Yvonne Bell | 9/10 | 3761 days | 1% |
| Susan Chambers | 8/10 | 3973 days | 1% |
| Ines | 8/10 | 3977 days | 1% |
| Adam Taylor | 10/10 | 4004 days | 1% |
| tim harnisch | 10/10 | 4004 days | 1% |
| Sibylle and Nadine | 9/10 | 4027 days | 0% |
| Huw Harvey | 10/10 | 4035 days | 1% |
| Sidney Stokkers | 8/10 | 4065 days | 1% |
| Cedrick Poirier | 4/10 | 4079 days | 0% |
| Mike Fricker | 6/10 | 4250 days | 0% |
| Elise Boinnot | 10/10 | 4338 days | 0% |
| M & S Ross | 10/10 | 4370 days | 0% |
| Theresa Meredith | 9/10 | 4370 days | 0% |
| ManuKris | 10/10 | 4370 days | 0% |
| michael@tracey bennett | 10/10 | 4370 days | 0% |
| Graeme&Ann Bullock | 10/10 | 4370 days | 0% |
| Barbara Schädl | 10/10 | 4401 days | 1% |
| Doug Gerrard | 9/10 | 4401 days | 1% |
| Jonathan Bourla | 10/10 | 4492 days | 1% |
| Sue Clark | 10/10 | 4615 days | 1% |
| Mandy | 10/10 | 4645 days | 1% |
| Tomek | 8/10 | 4676 days | 1% |
| KDS_Holiday | 10/10 | 4676 days | 1% |
| allyson wilson | 10/10 | 4704 days | 1% |
| Janice Marinkovich | 8/10 | 4704 days | 1% |
| Katie T | 10/10 | 4704 days | 1% |
| Clive | 8/10 | 4704 days | 1% |
| Cabby | 10/10 | 4704 days | 1% |
| marilyncd | 10/10 | 4735 days | 1% |
| antje fricke | 10/10 | 4735 days | 1% |
| Matt Dobson | 10/10 | 4735 days | 1% |
| Fred and Carin | 9/10 | 4735 days | 1% |
| Jacksons | 10/10 | 4735 days | 1% |
| Christine196 | 10/10 | 4766 days | 1% |
| Lisa81 | 10/10 | 4857 days | 1% |
| akie64 | 10/10 | 4888 days | 1% |
| evvoltura | 10/10 | 4919 days | 1% |
| lindsaynadine | 10/10 | 4980 days | 1% |
| Nepolo | 10/10 | 4980 days | 1% |
| Lindafd1 | 9/10 | 5010 days | 1% |
| Yakker | 10/10 | 5010 days | 1% |
| Ute Rogawski | 9/10 | 5062 days | 1% |
| margaretblakeley | 9/10 | 5070 days | 1% |
| hermanverman | 10/10 | 5101 days | 1% |
| Ela | 8/10 | 5101 days | 1% |
| stevenkarlclark | 10/10 | 5132 days | 1% |
| impivaarajones | 10/10 | 5132 days | 1% |
| simone13 | 10/10 | 5132 days | 1% |
| davedouglas | 10/10 | 5132 days | 1% |
| le60vin | 10/10 | 5162 days | 1% |
| Angela_Kay | 10/10 | 5193 days | 1% |
| patricio77 | 10/10 | 5193 days | 1% |
| rjbenito | 10/10 | 5193 days | 1% |
| agustin | 10/10 | 5193 days | 1% |
| steve1234 | 10/10 | 5193 days | 1% |
| forden | 10/10 | 5254 days | 1% |
| pig | 10/10 | 5285 days | 1% |
| tobygeorge | 9/10 | 5346 days | 1% |
| wxcooper | 10/10 | 5346 days | 1% |
| English_Campers | 10/10 | 5376 days | 1% |
| hopkinsfamily | 9/10 | 5376 days | 1% |
| ericn | 10/10 | 5407 days | 1% |
| TJD | 10/10 | 5407 days | 1% |
| amyrobertson | 10/10 | 5407 days | 1% |
| Bain | 9/10 | 5435 days | 1% |
| Kim Verschaffelt | 10/10 | 5466 days | 1% |
| richard___ilona | 10/10 | 5466 days | 1% |
| bls | 10/10 | 5466 days | 1% |
| clydewalshe | 10/10 | 5466 days | 1% |
| franciewalshe | 10/10 | 5466 days | 1% |
| kated371 | 10/10 | 5466 days | 1% |
| ieb | 10/10 | 5466 days | 1% |
| ci600 | 9/10 | 5497 days | 1% |
| kaye | 10/10 | 5497 days | 1% |
| Gerdefisherman | 10/10 | 5527 days | 1% |
| KiwiAngler | 9/10 | 5527 days | 1% |
| BJP | 9/10 | 5527 days | 1% |
| ThePresident | 10/10 | 5527 days | 1% |
| Andrea Hasenoehrl | 10/10 | 5527 days | 1% |
| cst | 10/10 | 5558 days | 1% |
| lalaishu | 9/10 | 5619 days | 1% |
| olgazurdo | 10/10 | 5650 days | 1% |
| MXNUT | 8/10 | 5741 days | 1% |
| dino3310 | 9/10 | 5741 days | 1% |
| Caseye | 1/10 | 5800 days | 0% |
| FC46 | 1/10 | 5800 days | 0% |
| HerrKlink | 1/10 | 5800 days | 0% |
| Cabin_fever | 4/10 | 5800 days | 1% |
| dadpole | 3/10 | 5800 days | 1% |
| Kazmeister | 9/10 | 5892 days | 1% |
| david | 9/10 | 6149 days | 1% |
Adjustments
Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.
Sample Size Adjustment
No Adjustment
A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Taumarunui Holiday Park experience has plenty of reviews and does not meet the criteria for any adjustment.
Recent Reviews Adjustment
-1.29% Adjustment
There may be an adjustment if this experience hasn't received any reviews within the last 42 days. However the Taumarunui Holiday Park experience does not meet the criteria for any adjustment.
In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.
The Taumarunui Holiday Park experience has been adjusted for 64 days. Adjustments are according to the following table.
| Days | Adjustment |
|---|---|
| … | … |
| 61 | -1.23% |
| 62 | -1.25% |
| 63 | -1.27% |
| 64 | -1.29% |
| 65 | -1.31% |
| 66 | -1.34% |
| 67 | -1.36% |
| … | … |
Balancing Adjustment
9.98% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled customers are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Final Ranking Score
75%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.