Ranking Score Explained

Hey, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.

The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!

We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?

Below you'll find details around some of the important factors that went into calculating the ranking score for Raglan Kopua Holiday Park.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.

Cymen Crick's avatar

Cymen Crick

Rankers Owner

Raglan Kopua Holiday Park

Valid Reviews

52 Valid Reviews

The Raglan Kopua Holiday Park experience has a total of 52 valid reviews. There are no invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.

Below is the distribution of ratings for the 52 valid reviews:

Rating Count Percentage
10/10 7
13%
9/10 7
13%
8/10 16
31%
7/10 13
25%
6/10 6
12%
5/10 3
6%
4/10 0
0%
3/10 0
0%
2/10 0
0%
1/10 0
0%

77.50% Average

The raw data average (mean) for all the Raglan Kopua Holiday Park valid reviews is 77.50% and is based on 52 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.

Face-to-Face Reviews

9 Face-to-Face Reviews

The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.

More about face-to-face reviews

Within the 52 valid reviews, the experience has 9 face-to-face reviews collected during interviews by our team.

Below is the distribution of ratings for the 9 face-to-face reviews:

Rating Count Percentage
10/10 0
0%
9/10 0
0%
8/10 5
56%
7/10 1
11%
6/10 1
11%
5/10 2
22%
4/10 0
0%
3/10 0
0%
2/10 0
0%
1/10 0
0%

70.00% Average

The raw data average (mean) for all the Raglan Kopua Holiday Park face-to-face reviews is 70.00% and is based on 9 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.

Weighted Average

87.93%

Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.

Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.

Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.

Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.

Reviewer Rating Age Relative Weight
Beth 9/10 279 days 100%
John Porter 6/10 308 days 86%
Marie Perret 10/10 431 days 94%
Kate 10/10 492 days 91%
Cory 10/10 553 days 87%
Ka Gill 10/10 584 days 85%
Marion 10/10 614 days 83%
frans van schie 8/10 614 days 81%
Trui Waalwijk 9/10 645 days 80%
Dirk 7/10 673 days 73%
Katie 8/10 735 days 72%
Emmy 10/10 735 days 73%
River 8/10 765 days 69%
Neal McCarthy 7/10 1587 days 8%
Stefan Hohmann 6/10 1740 days 5%
Cody 9/10 1740 days 6%
Lea 8/10 1769 days 5%
harre medemblik 7/10 1861 days 5%
Amy Alexander 10/10 2075 days 5%
Beth 8/10 2075 days 5%
Mike 7/10 2165 days 4%
Robert Gatford 8/10 2495 days 4%
Kathy Maslin 6/10 2657 days 3%
Dalton Howden 7/10 2726 days 3%
Susan Boyton 7/10 2758 days 3%
Sandra Eberhart 9/10 2787 days 3%
Liz K 8/10 2875 days 3%
David Coyle 8/10 2915 days 3%
Saskia Ruttor 9/10 2950 days 3%
Andrew Nelson 7/10 3150 days 2%
Janneke Hekhuis 7/10 3241 days 2%
Antonio BENITEZ 7/10 3261 days 2%
Louise Tulp 7/10 3331 days 2%
Jan Collins 5/10 3575 days 1%
Maren 8/10 3660 days 1%
Gianpiero Rodari 7/10 3687 days 1%
Brita Topp 8/10 3871 days 1%
Eva-Maria Krueger 8/10 3932 days 1%
2 tent travelers from Montreal 7/10 4022 days 1%
K & F 6/10 4297 days 0%
tanyap 6/10 4387 days 1%
ORfam 8/10 4387 days 1%
Cick Pouw 5/10 4690 days 0%
oragette 9/10 4691 days 1%
Chris & Susanna 8/10 4754 days 1%
C Gobl 8/10 5055 days 1%
hermine Petz 8/10 5415 days 1%
Richard Thompson 6/10 5418 days 0%
Thomas Signes 5/10 5448 days 0%
Dawn Campbell 9/10 5452 days 1%
A 7/10 5772 days 1%
Joosten 8/10 5773 days 1%

Adjustments

Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.

Sample Size Adjustment

No Adjustment

A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Raglan Kopua Holiday Park experience has plenty of reviews and does not meet the criteria for any adjustment.

Recent Reviews Adjustment

-4.07% Adjustment

There may be an adjustment if this experience hasn't received any reviews within the last 42 days. However the Raglan Kopua Holiday Park experience does not meet the criteria for any adjustment.

In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.

The Raglan Kopua Holiday Park experience has been adjusted for 200 days. Adjustments are according to the following table.

Days Adjustment
197 -4.01%
198 -4.03%
199 -4.05%
200 -4.07%
201 -4.09%
202 -4.11%
203 -4.13%

Balancing Adjustment

2.06% Adjustment

Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.

You won't be surprised to learn that disgruntled customers are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.

We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.

Final Ranking Score

86%

The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.