Ranking Score Explained

Hi there, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.

The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!

We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?

Below you'll find details around some of the important factors that went into calculating the ranking score for Cave Stream Scenic Reserve.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.

Nick Morrison's avatar

Nick Morrison

Rankers owner

Cave Stream Scenic Reserve

Valid Reviews

48 Valid Reviews

The Cave Stream Scenic Reserve experience has a total of 48 valid reviews. There are no invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.

Below is the distribution of ratings for the 48 valid reviews:

Rating Count Percentage
10/10 35
73%
9/10 10
21%
8/10 3
6%
7/10 0
0%
6/10 0
0%
5/10 0
0%
4/10 0
0%
3/10 0
0%
2/10 0
0%
1/10 0
0%

96.67% Average

The raw data average (mean) for all the Cave Stream Scenic Reserve valid reviews is 96.67% and is based on 48 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.

Face-to-Face Reviews

37 Face-to-Face Reviews

The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.

More about face-to-face reviews

Within the 48 valid reviews, the experience has 37 face-to-face reviews collected during interviews by our team.

Below is the distribution of ratings for the 37 face-to-face reviews:

Rating Count Percentage
10/10 26
70%
9/10 8
22%
8/10 3
8%
7/10 0
0%
6/10 0
0%
5/10 0
0%
4/10 0
0%
3/10 0
0%
2/10 0
0%
1/10 0
0%

96.22% Average

The raw data average (mean) for all the Cave Stream Scenic Reserve face-to-face reviews is 96.22% and is based on 37 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.

Weighted Average

98.38%

Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.

Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.

Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.

Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.

Reviewer Rating Age Face-to-Face Weight Relative Weight
Justin 10/10 31 days 99.85 100%
Joan Dangerfield 10/10 487 days 62.42 63%
Bob the genious 10/10 762 days 22.57 23%
Wilhelm Wiechel 9/10 866 days true 13.31 13%
Emma Philpott 10/10 1113 days true 4.96 5%
Frank Ryan 10/10 1142 days true 4.91 5%
Car R 10/10 1154 days 4.88 5%
Kolar 10/10 1176 days true 4.84 5%
Stuart Gange 9/10 1209 days 4.78 5%
Huon 10/10 1465 days true 4.28 4%
Cecile 9/10 1465 days true 4.28 4%
Jari Kahelin 10/10 1472 days true 4.26 4%
Floriane Desnoyer 10/10 1474 days true 4.26 4%
Elodie Bardolle 8/10 1501 days true 4.0 4%
Yarden Oliva 10/10 1513 days true 4.18 4%
Jan Penicka 10/10 1518 days true 4.17 4%
Kim S 10/10 1704 days 3.81 4%
Chris 10/10 1848 days true 3.53 4%
Tarillon Family 8/10 1848 days true 3.35 3%
Sue Strebe 8/10 1876 days true 3.3 3%
Oliver Andres 10/10 1932 days true 3.36 3%
Helen Olsson 10/10 2199 days true 2.84 3%
Simeon W 10/10 2205 days true 2.83 3%
Philip Schumann 10/10 2219 days true 2.8 3%
Jonas Hessel 10/10 2220 days true 2.8 3%
Igor 10/10 2223 days true 2.79 3%
Ann Winter 10/10 2241 days true 2.76 3%
Phillip 10/10 2241 days true 2.76 3%
Jason MacLeod 10/10 2251 days 2.74 3%
Debora Grusler 10/10 2252 days true 2.74 3%
Lisbeth Sorum 10/10 2258 days true 2.72 3%
Cameron Tarbotton 10/10 2258 days true 2.72 3%
Katharina 10/10 2575 days true 2.1 2%
Fabian 10/10 2575 days true 2.1 2%
Eric 9/10 2593 days true 2.07 2%
Rogier Ramaker 9/10 2593 days true 2.07 2%
Melvin Groenhof 9/10 2593 days true 2.07 2%
Roeland Driessen 10/10 2647 days 1.96 2%
Anna 10/10 2920 days true 1.43 1%
Rachel_Flowers 10/10 3044 days 1.19 1%
D Patterson 10/10 3074 days 1.13 1%
Sophie Burge 9/10 3296 days true 0.69 1%
Ann-Kathrin Auditor 10/10 3313 days true 0.66 1%
Lenore Dejong 10/10 3321 days true 0.64 1%
Paap 9/10 3324 days true 0.64 1%
Tim Pfahlert 9/10 3335 days true 0.62 1%
Daniela Seibel 10/10 3339 days true 0.61 1%
Rissa W 9/10 4443 days 0.0 0%

Adjustments

No Adjustment

Several adjustments to the weighted average may be added to improve relevancy and credibility. Cave Stream Scenic Reserve does not meet the criteria for any of these adjustments to apply.

Final Ranking Score

98%

The final ranking score once rounding has been applied. This value is cached and recalculated each day. Therefore it may not be precisely accurate based on the other values presented.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz.