Ranking Score Explained

G'day, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.

The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!

We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?

Below you'll find details around some of the important factors that went into calculating the ranking score for Avondale Motor Park.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.

Cymen Crick's avatar

Cymen Crick

Rankers Owner

Avondale Motor Park

Valid Reviews

48 Valid Reviews

The Avondale Motor Park experience has a total of 51 reviews. There are 48 valid reviews that are included when calculating the ranking score and 3 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.

Below is the distribution of ratings for the 48 valid reviews:

Rating Count Percentage
10/10 7
15%
9/10 6
13%
8/10 7
15%
7/10 5
10%
6/10 3
6%
5/10 3
6%
4/10 1
2%
3/10 2
4%
2/10 3
6%
1/10 11
23%

57.29% Average

The raw data average (mean) for all the Avondale Motor Park valid reviews is 57.29% and is based on 48 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.

Face-to-Face Reviews

9 Face-to-Face Reviews

The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.

More about face-to-face reviews

Within the 48 valid reviews, the experience has 9 face-to-face reviews collected during interviews by our team.

Below is the distribution of ratings for the 9 face-to-face reviews:

Rating Count Percentage
10/10 3
33%
9/10 1
11%
8/10 3
33%
7/10 0
0%
6/10 0
0%
5/10 1
11%
4/10 1
11%
3/10 0
0%
2/10 0
0%
1/10 0
0%

80.00% Average

The raw data average (mean) for all the Avondale Motor Park face-to-face reviews is 80.00% and is based on 9 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.

Weighted Average

25.81%

Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.

Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.

Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.

Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.

Reviewer Rating Age Relative Weight
Wrightsimone85@gmail.com Joe 1/10 11 days 98%
Andrea 1/10 73 days 98%
Sam 1/10 256 days 95%
Mere 1/10 377 days 90%
Pickles 2/10 469 days 96%
Neveragain! 1/10 742 days 67%
Keith Swallow 1/10 834 days 59%
Natalie 1/10 926 days 50%
Paulo 6/10 957 days 100%
Caleb 1/10 987 days 44%
Calum Brash 2/10 1991 days 5%
Julie 1/10 2083 days 4%
Gee 9/10 2234 days 10%
Joseph 7/10 2418 days 9%
Brooke Cooper 3/10 2739 days 4%
Daryl Fletcher 9/10 2797 days 7%
Tina Schuller 1/10 2813 days 3%
Dan Taylor 1/10 2826 days 3%
Mathieu Mauer 2/10 2826 days 3%
Artemis 7/10 2877 days 7%
Andy Bond 10/10 2907 days 7%
Arslan Ahmad 8/10 2915 days 7%
Stuart Gange 8/10 2987 days 6%
Ivan Majid 10/10 3041 days 6%
Kay Shearer 8/10 3067 days 6%
Jeffrey Ross 5/10 3078 days 5%
Luke Young 6/10 3093 days 5%
Phillippa McLernon 7/10 3276 days 5%
Eric Anderson 5/10 3347 days 4%
Juliana G 9/10 3371 days 5%
Alan Field 7/10 3390 days 4%
Fabien Metro 7/10 3464 days 4%
Connor Skelly 10/10 3600 days 4%
Di Foxwell 9/10 3625 days 3%
Debiesse 8/10 4354 days 0%
Chris 10/10 4425 days 2%
KDS_Holiday 6/10 4517 days 2%
jenny 9/10 4547 days 2%
Frans Roebroek 9/10 4742 days 2%
hendrik king 3/10 4822 days 1%
jule 8/10 4852 days 2%
female40 10/10 5082 days 2%
Barry Digby 5/10 5084 days 1%
Sophie & Joffrey 8/10 5396 days 2%
Ines Diana 10/10 5489 days 2%
Susann Koschmeider 8/10 5556 days 2%
Jean Paul Mesnage 10/10 5562 days 2%
AliB 4/10 5604 days 1%

Adjustments

No Adjustment

Several adjustments to the weighted average may be added to improve relevancy and credibility. Avondale Motor Park does not meet the criteria for any of these adjustments to apply.

Balancing Adjustment

33.72% Adjustment

Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.

You won't be surprised to learn that disgruntled customers are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.

We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.

Final Ranking Score

60%

The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.