Kia ora, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Muriwai Beach Campground.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
85 Valid Reviews
The Muriwai Beach Campground experience has a total of 86 reviews. There are 85 valid reviews that are included when calculating the ranking score and 1 invalid review that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 85 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 33 |
|
39% |
| 9/10 | 26 |
|
31% |
| 8/10 | 16 |
|
19% |
| 7/10 | 5 |
|
6% |
| 6/10 | 3 |
|
4% |
| 5/10 | 0 |
|
0% |
| 4/10 | 1 |
|
1% |
| 3/10 | 1 |
|
1% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
88.47% Average
The raw data average (mean) for all the Muriwai Beach Campground valid reviews is 88.47% and is based on 85 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
9 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 85 valid reviews, the experience has 9 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 9 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 0 |
|
0% |
| 9/10 | 5 |
|
56% |
| 8/10 | 2 |
|
22% |
| 7/10 | 1 |
|
11% |
| 6/10 | 1 |
|
11% |
| 5/10 | 0 |
|
0% |
| 4/10 | 0 |
|
0% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
82.22% Average
The raw data average (mean) for all the Muriwai Beach Campground face-to-face reviews is 82.22% and is based on 9 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
94.64%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Stu | 10/10 | 79 days | 100% |
| Kim Schindelmann | 10/10 | 141 days | 99% |
| Debbie | 10/10 | 416 days | 90% |
| Marilyn Miller | 10/10 | 475 days | 87% |
| Mladen Savov | 9/10 | 475 days | 87% |
| Nadia | 9/10 | 567 days | 81% |
| Mike Fricker | 9/10 | 720 days | 70% |
| Mark | 9/10 | 781 days | 65% |
| Tommi | 10/10 | 781 days | 65% |
| Michaela | 10/10 | 872 days | 57% |
| Steffi | 8/10 | 902 days | 53% |
| Andy T | 9/10 | 1055 days | 39% |
| Martin | 10/10 | 1086 days | 36% |
| Fletch | 9/10 | 1206 days | 27% |
| Willow | 10/10 | 1237 days | 25% |
| Barry Soap | 10/10 | 1267 days | 23% |
| Rosie | 10/10 | 1267 days | 23% |
| Frauke | 9/10 | 1298 days | 21% |
| Cath | 10/10 | 1420 days | 14% |
| Greg | 10/10 | 1632 days | 7% |
| Kirsty B | 10/10 | 1936 days | 5% |
| Jay | 10/10 | 1967 days | 5% |
| Antonia Vai | 10/10 | 2028 days | 5% |
| Robo | 8/10 | 2089 days | 4% |
| Stefan Hohmann | 9/10 | 2242 days | 4% |
| Just a guy | 9/10 | 2271 days | 4% |
| Tom | 8/10 | 2302 days | 4% |
| Richard & Chris, UK | 10/10 | 2302 days | 4% |
| N&A | 8/10 | 2302 days | 4% |
| Gerome | 9/10 | 2333 days | 4% |
| Javier Williams | 8/10 | 2333 days | 4% |
| Adam | 8/10 | 2333 days | 4% |
| Phil | 10/10 | 2424 days | 4% |
| Lisa Kempf | 8/10 | 2486 days | 4% |
| Beth | 8/10 | 2577 days | 3% |
| Michael | 9/10 | 2577 days | 3% |
| Dan | 10/10 | 2577 days | 4% |
| Mercedes | 10/10 | 2608 days | 3% |
| Alena | 10/10 | 2608 days | 3% |
| Wendy Munro | 8/10 | 2636 days | 3% |
| Jen Doherty | 9/10 | 2636 days | 3% |
| Michael S | 6/10 | 2636 days | 3% |
| Paul Smith | 8/10 | 2667 days | 3% |
| Sabine | 10/10 | 2667 days | 3% |
| Elke fuenfstueck | 9/10 | 2698 days | 3% |
| HoneymoonTraveller | 10/10 | 2698 days | 3% |
| Carolyn Templeton | 10/10 | 2727 days | 3% |
| Steffi | 7/10 | 2728 days | 3% |
| Brett | 10/10 | 2728 days | 3% |
| Julia Nash | 9/10 | 2757 days | 2% |
| Sharon | 8/10 | 2789 days | 3% |
| Teaghan | 10/10 | 2881 days | 3% |
| C J B | 8/10 | 2881 days | 3% |
| Peter | 10/10 | 2912 days | 3% |
| Charlie P | 10/10 | 2942 days | 3% |
| Susan B | 9/10 | 2942 days | 3% |
| Michael Stützle | 9/10 | 2942 days | 3% |
| Terrah2o | 10/10 | 2942 days | 3% |
| Katharina Pisarew | 10/10 | 2990 days | 3% |
| Ewan Evans | 10/10 | 3065 days | 3% |
| Niels and Jose | 9/10 | 3073 days | 3% |
| Philip Harper | 9/10 | 3089 days | 2% |
| Nathan Lal | 9/10 | 3205 days | 2% |
| Valeska Lauer | 10/10 | 3309 days | 2% |
| Cheryll Beatty | 10/10 | 3396 days | 2% |
| Warwick Peterson | 8/10 | 3642 days | 1% |
| Volker Stroenisch | 9/10 | 3675 days | 1% |
| Michel Karoly | 3/10 | 3728 days | 1% |
| Julia Summa | 9/10 | 3769 days | 1% |
| Eric Anderson | 9/10 | 3780 days | 1% |
| Oliver S. | 4/10 | 4096 days | 0% |
| Maren | 6/10 | 4162 days | 0% |
| Oliver Powles | 8/10 | 4167 days | 0% |
| Atilio | 8/10 | 4188 days | 0% |
| Daniel Jarrett | 7/10 | 4249 days | 0% |
| Mike Fricker | 7/10 | 4373 days | 0% |
| Family Trip | 6/10 | 4434 days | 1% |
| Lopez Anandine | 7/10 | 4451 days | 1% |
| John Treasure | 7/10 | 4493 days | 1% |
| Nikki Bentley | 9/10 | 5179 days | 1% |
| Franzi & Tobi | 9/10 | 5510 days | 1% |
| Trevor Gibbins | 8/10 | 5546 days | 1% |
| Lukis Haertel | 9/10 | 5555 days | 1% |
| Puravida | 10/10 | 5620 days | 1% |
| Johan | 9/10 | 5905 days | 1% |
Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.
No Adjustment
A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Muriwai Beach Campground experience has plenty of reviews and does not meet the criteria for any adjustment.
-1.10% Adjustment
There may be an adjustment if this experience hasn't received any reviews within the last 70 days. However the Muriwai Beach Campground experience does not meet the criteria for any adjustment.
In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.
The Muriwai Beach Campground experience has been adjusted for 66 days. Adjustments are according to the following table.
| Days | Adjustment |
|---|---|
| … | … |
| 63 | -1.05% |
| 64 | -1.07% |
| 65 | -1.08% |
| 66 | -1.10% |
| 67 | -1.12% |
| 68 | -1.13% |
| 69 | -1.15% |
| … | … |
0.58% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled customers are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
94%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.