Hey, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Tane Mahuta Walk.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
84 Valid Reviews
The Tane Mahuta Walk experience has a total of 84 valid reviews. There are no invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 84 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 24 |
|
29% |
| 9/10 | 19 |
|
23% |
| 8/10 | 29 |
|
35% |
| 7/10 | 8 |
|
10% |
| 6/10 | 4 |
|
5% |
| 5/10 | 0 |
|
0% |
| 4/10 | 0 |
|
0% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
86.07% Average
The raw data average (mean) for all the Tane Mahuta Walk valid reviews is 86.07% and is based on 84 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
76 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 84 valid reviews, the experience has 76 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 76 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 19 |
|
25% |
| 9/10 | 18 |
|
24% |
| 8/10 | 28 |
|
37% |
| 7/10 | 8 |
|
11% |
| 6/10 | 3 |
|
4% |
| 5/10 | 0 |
|
0% |
| 4/10 | 0 |
|
0% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
85.53% Average
The raw data average (mean) for all the Tane Mahuta Walk face-to-face reviews is 85.53% and is based on 76 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
86.96%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Backpack On Fire | 10/10 | 2179 days | 100% |
| Stefano Clerici | 10/10 | 2728 days | 75% |
| Lucile | 9/10 | 3218 days | 52% |
| Simon Hall | 8/10 | 3251 days | 50% |
| Mario Schaeffer | 9/10 | 3253 days | 50% |
| Erna Muller | 8/10 | 3259 days | 49% |
| Kristina Nunoz | 8/10 | 3263 days | 49% |
| Wendy Steer | 9/10 | 3300 days | 48% |
| Hannes | 7/10 | 3555 days | 34% |
| Sylvie Smets | 8/10 | 3556 days | 36% |
| Jamie Serieux | 8/10 | 3563 days | 36% |
| Luala F | 8/10 | 3567 days | 35% |
| Birthe | 8/10 | 3571 days | 35% |
| Michael Regensburger | 7/10 | 3578 days | 33% |
| Paul and Astrid | 10/10 | 3592 days | 35% |
| Maddalena Buffoni | 10/10 | 3599 days | 35% |
| Tina Rust | 10/10 | 3599 days | 35% |
| Fabian | 6/10 | 3604 days | 29% |
| Josef Biller | 10/10 | 3604 days | 34% |
| Stella and Merle | 8/10 | 3616 days | 33% |
| Christine Schtenker | 8/10 | 3616 days | 33% |
| Jonathan Gourmel | 10/10 | 3618 days | 34% |
| Mikkel Pallesen | 6/10 | 3620 days | 29% |
| Petru | 8/10 | 3621 days | 33% |
| Tom Theuer | 10/10 | 3629 days | 33% |
| Paul McDermott | 10/10 | 3673 days | 31% |
| Celia Nowak | 9/10 | 3979 days | 17% |
| Ives van der Sluijs | 8/10 | 3993 days | 16% |
| Mattias | 7/10 | 4282 days | 3% |
| Christina | 7/10 | 4293 days | 2% |
| Fenna Newmann | 8/10 | 4318 days | 1% |
| Sara Berton | 10/10 | 4320 days | 1% |
| Maxime Ripoche | 10/10 | 4320 days | 1% |
| Ruth Watkin | 7/10 | 4335 days | 1% |
| Dan Lawson | 10/10 | 4351 days | 0% |
| Jeremy | 10/10 | 4401 days | 22% |
| Loesje | 6/10 | 4735 days | 19% |
| Ingrid | 9/10 | 4748 days | 22% |
| Stephan Olivier | 10/10 | 4770 days | 22% |
| Stephan Olivier | 10/10 | 4770 days | 22% |
| Reinhard Stahl | 8/10 | 4771 days | 22% |
| Reinhard Stahl | 8/10 | 4771 days | 22% |
| Verest | 9/10 | 4782 days | 22% |
| Jaqi_Gary | 9/10 | 4796 days | 22% |
| KDS_Holiday | 10/10 | 4827 days | 22% |
| Keegan Jansen | 8/10 | 5036 days | 22% |
| Mike Breele | 9/10 | 5041 days | 22% |
| Denise & Maciej Holzer | 8/10 | 5045 days | 22% |
| Anglea de Smit | 8/10 | 5052 days | 22% |
| Hazel & Alan Damerell | 10/10 | 5052 days | 22% |
| Frans | 9/10 | 5053 days | 22% |
| Marjolein Hartsuiker | 10/10 | 5056 days | 22% |
| Fleur & Nils | 8/10 | 5063 days | 22% |
| Anika | 8/10 | 5069 days | 22% |
| Janet | 8/10 | 5070 days | 22% |
| bosha22 | 10/10 | 5101 days | 22% |
| Andreas & Sonja | 9/10 | 5148 days | 22% |
| Derek | 10/10 | 5387 days | 22% |
| De Groot | 9/10 | 5391 days | 22% |
| Henrick Lund | 10/10 | 5394 days | 22% |
| Kari Tervo | 9/10 | 5399 days | 22% |
| Monica | 10/10 | 5403 days | 22% |
| Jan Vlasblom | 8/10 | 5415 days | 22% |
| Faucon | 7/10 | 5422 days | 21% |
| Derek Dean | 9/10 | 5427 days | 22% |
| Jarob Brezigar | 8/10 | 5428 days | 22% |
| ersinger | 7/10 | 5741 days | 21% |
| Alan & Lorna | 8/10 | 5765 days | 22% |
| Gerhard Kronen | 8/10 | 5769 days | 22% |
| jongejan | 9/10 | 5778 days | 22% |
| Josy | 10/10 | 5792 days | 22% |
| Ake Erlandsson | 9/10 | 5796 days | 22% |
| Matthias & Johannes | 8/10 | 5798 days | 22% |
| balthes | 9/10 | 5845 days | 22% |
| biene | 10/10 | 5846 days | 22% |
| braunweiler | 8/10 | 5851 days | 22% |
| nadinef | 8/10 | 5854 days | 22% |
| andres | 9/10 | 5854 days | 22% |
| Anne Ford | 7/10 | 5864 days | 21% |
| Artur D | 8/10 | 5864 days | 22% |
| Andrew Lonsdale | 6/10 | 6090 days | 19% |
| neeltjec | 9/10 | 6106 days | 22% |
| LaurensD | 9/10 | 6106 days | 22% |
| LuukKarin | 8/10 | 6108 days | 22% |
No Adjustment
Several adjustments to the weighted average may be added to improve relevancy and credibility. Tane Mahuta Walk does not meet the criteria for any of these adjustments to apply.
1.46% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled folk are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
88%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.