Ranking Score Explained

Kia ora, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.

The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!

We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?

Below you'll find details around some of the important factors that went into calculating the ranking score for Tane Mahuta Walk.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.

Cymen Crick's avatar

Cymen Crick

Rankers Owner

Tane Mahuta Walk

Valid Reviews

84 Valid Reviews

The Tane Mahuta Walk experience has a total of 84 valid reviews. There are no invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.

Below is the distribution of ratings for the 84 valid reviews:

Rating Count Percentage
10/10 24
29%
9/10 19
23%
8/10 29
35%
7/10 8
10%
6/10 4
5%
5/10 0
0%
4/10 0
0%
3/10 0
0%
2/10 0
0%
1/10 0
0%

86.07% Average

The raw data average (mean) for all the Tane Mahuta Walk valid reviews is 86.07% and is based on 84 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.

Face-to-Face Reviews

76 Face-to-Face Reviews

The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.

More about face-to-face reviews

Within the 84 valid reviews, the experience has 76 face-to-face reviews collected during interviews by our team.

Below is the distribution of ratings for the 76 face-to-face reviews:

Rating Count Percentage
10/10 19
25%
9/10 18
24%
8/10 28
37%
7/10 8
11%
6/10 3
4%
5/10 0
0%
4/10 0
0%
3/10 0
0%
2/10 0
0%
1/10 0
0%

85.53% Average

The raw data average (mean) for all the Tane Mahuta Walk face-to-face reviews is 85.53% and is based on 76 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.

Weighted Average

86.90%

Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.

Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.

Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.

Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.

Reviewer Rating Age Relative Weight
Backpack On Fire 10/10 2282 days 100%
Stefano Clerici 10/10 2830 days 70%
Lucile 9/10 3321 days 42%
Simon Hall 8/10 3354 days 40%
Mario Schaeffer 9/10 3356 days 40%
Erna Muller 8/10 3362 days 40%
Kristina Nunoz 8/10 3366 days 39%
Wendy Steer 9/10 3403 days 38%
Hannes 7/10 3658 days 22%
Sylvie Smets 8/10 3659 days 24%
Jamie Serieux 8/10 3666 days 23%
Luala F 8/10 3670 days 23%
Birthe 8/10 3674 days 23%
Michael Regensburger 7/10 3681 days 20%
Paul and Astrid 10/10 3695 days 22%
Maddalena Buffoni 10/10 3702 days 22%
Tina Rust 10/10 3702 days 22%
Fabian 6/10 3707 days 17%
Josef Biller 10/10 3707 days 22%
Stella and Merle 8/10 3719 days 20%
Christine Schtenker 8/10 3719 days 20%
Jonathan Gourmel 10/10 3721 days 21%
Mikkel Pallesen 6/10 3723 days 16%
Petru 8/10 3724 days 20%
Tom Theuer 10/10 3732 days 20%
Paul McDermott 10/10 3776 days 18%
Celia Nowak 9/10 4082 days 1%
Ives van der Sluijs 8/10 4096 days 0%
Mattias 7/10 4385 days 11%
Christina 7/10 4396 days 11%
Fenna Newmann 8/10 4421 days 12%
Sara Berton 10/10 4423 days 13%
Maxime Ripoche 10/10 4423 days 13%
Ruth Watkin 7/10 4438 days 11%
Dan Lawson 10/10 4454 days 13%
Jeremy 10/10 4504 days 13%
Loesje 6/10 4838 days 9%
Ingrid 9/10 4851 days 13%
Stephan Olivier 10/10 4873 days 13%
Stephan Olivier 10/10 4873 days 13%
Reinhard Stahl 8/10 4874 days 12%
Reinhard Stahl 8/10 4874 days 12%
Verest 9/10 4885 days 13%
Jaqi_Gary 9/10 4899 days 13%
KDS_Holiday 10/10 4930 days 13%
Keegan Jansen 8/10 5139 days 12%
Mike Breele 9/10 5144 days 13%
Denise & Maciej Holzer 8/10 5148 days 12%
Anglea de Smit 8/10 5155 days 12%
Hazel & Alan Damerell 10/10 5155 days 13%
Frans 9/10 5156 days 13%
Marjolein Hartsuiker 10/10 5159 days 13%
Fleur & Nils 8/10 5166 days 12%
Anika 8/10 5172 days 12%
Janet 8/10 5173 days 12%
bosha22 10/10 5204 days 13%
Andreas & Sonja 9/10 5251 days 13%
Derek 10/10 5490 days 13%
De Groot 9/10 5494 days 13%
Henrick Lund 10/10 5497 days 13%
Kari Tervo 9/10 5502 days 13%
Monica 10/10 5506 days 13%
Jan Vlasblom 8/10 5518 days 12%
Faucon 7/10 5525 days 11%
Derek Dean 9/10 5530 days 13%
Jarob Brezigar 8/10 5531 days 12%
ersinger 7/10 5844 days 11%
Alan & Lorna 8/10 5868 days 12%
Gerhard Kronen 8/10 5872 days 12%
jongejan 9/10 5881 days 13%
Josy 10/10 5895 days 13%
Ake Erlandsson 9/10 5899 days 13%
Matthias & Johannes 8/10 5901 days 12%
balthes 9/10 5948 days 13%
biene 10/10 5949 days 13%
braunweiler 8/10 5954 days 12%
nadinef 8/10 5957 days 12%
andres 9/10 5957 days 13%
Anne Ford 7/10 5967 days 11%
Artur D 8/10 5967 days 12%
Andrew Lonsdale 6/10 6193 days 9%
neeltjec 9/10 6209 days 13%
LaurensD 9/10 6209 days 13%
LuukKarin 8/10 6211 days 12%

Adjustments

No Adjustment

Several adjustments to the weighted average may be added to improve relevancy and credibility. Tane Mahuta Walk does not meet the criteria for any of these adjustments to apply.

Balancing Adjustment

1.47% Adjustment

Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.

You won't be surprised to learn that disgruntled folk are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.

We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.

Final Ranking Score

88%

The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.