Hi, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Tane Mahuta Walk.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
84 Valid Reviews
The Tane Mahuta Walk experience has a total of 84 valid reviews. There are no invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 84 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 24 |
|
29% |
| 9/10 | 19 |
|
23% |
| 8/10 | 29 |
|
35% |
| 7/10 | 8 |
|
10% |
| 6/10 | 4 |
|
5% |
| 5/10 | 0 |
|
0% |
| 4/10 | 0 |
|
0% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
86.07% Average
The raw data average (mean) for all the Tane Mahuta Walk valid reviews is 86.07% and is based on 84 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
76 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 84 valid reviews, the experience has 76 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 76 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 19 |
|
25% |
| 9/10 | 18 |
|
24% |
| 8/10 | 28 |
|
37% |
| 7/10 | 8 |
|
11% |
| 6/10 | 3 |
|
4% |
| 5/10 | 0 |
|
0% |
| 4/10 | 0 |
|
0% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
85.53% Average
The raw data average (mean) for all the Tane Mahuta Walk face-to-face reviews is 85.53% and is based on 76 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
86.97%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Backpack On Fire | 10/10 | 2421 days | 100% |
| Stefano Clerici | 10/10 | 2970 days | 70% |
| Lucile | 9/10 | 3460 days | 42% |
| Simon Hall | 8/10 | 3493 days | 40% |
| Mario Schaeffer | 9/10 | 3495 days | 40% |
| Erna Muller | 8/10 | 3501 days | 40% |
| Kristina Nunoz | 8/10 | 3505 days | 39% |
| Wendy Steer | 9/10 | 3542 days | 38% |
| Hannes | 7/10 | 3797 days | 22% |
| Sylvie Smets | 8/10 | 3798 days | 24% |
| Jamie Serieux | 8/10 | 3805 days | 23% |
| Luala F | 8/10 | 3809 days | 23% |
| Birthe | 8/10 | 3813 days | 23% |
| Michael Regensburger | 7/10 | 3820 days | 21% |
| Paul and Astrid | 10/10 | 3834 days | 22% |
| Maddalena Buffoni | 10/10 | 3841 days | 22% |
| Tina Rust | 10/10 | 3841 days | 22% |
| Fabian | 6/10 | 3846 days | 17% |
| Josef Biller | 10/10 | 3846 days | 22% |
| Stella and Merle | 8/10 | 3858 days | 20% |
| Christine Schtenker | 8/10 | 3858 days | 20% |
| Jonathan Gourmel | 10/10 | 3860 days | 21% |
| Mikkel Pallesen | 6/10 | 3862 days | 17% |
| Petru | 8/10 | 3863 days | 20% |
| Tom Theuer | 10/10 | 3871 days | 20% |
| Paul McDermott | 10/10 | 3915 days | 18% |
| Celia Nowak | 9/10 | 4221 days | 1% |
| Ives van der Sluijs | 8/10 | 4235 days | 0% |
| Mattias | 7/10 | 4524 days | 18% |
| Christina | 7/10 | 4535 days | 18% |
| Fenna Newmann | 8/10 | 4560 days | 20% |
| Sara Berton | 10/10 | 4562 days | 20% |
| Maxime Ripoche | 10/10 | 4562 days | 20% |
| Ruth Watkin | 7/10 | 4577 days | 18% |
| Dan Lawson | 10/10 | 4593 days | 20% |
| Jeremy | 10/10 | 4643 days | 20% |
| Loesje | 6/10 | 4977 days | 16% |
| Ingrid | 9/10 | 4990 days | 20% |
| Stephan Olivier | 10/10 | 5012 days | 20% |
| Stephan Olivier | 10/10 | 5012 days | 20% |
| Reinhard Stahl | 8/10 | 5013 days | 20% |
| Reinhard Stahl | 8/10 | 5013 days | 20% |
| Verest | 9/10 | 5024 days | 20% |
| Jaqi_Gary | 9/10 | 5038 days | 20% |
| KDS_Holiday | 10/10 | 5069 days | 20% |
| Keegan Jansen | 8/10 | 5278 days | 20% |
| Mike Breele | 9/10 | 5283 days | 20% |
| Denise & Maciej Holzer | 8/10 | 5287 days | 20% |
| Anglea de Smit | 8/10 | 5294 days | 20% |
| Hazel & Alan Damerell | 10/10 | 5294 days | 20% |
| Frans | 9/10 | 5295 days | 20% |
| Marjolein Hartsuiker | 10/10 | 5298 days | 20% |
| Fleur & Nils | 8/10 | 5305 days | 20% |
| Anika | 8/10 | 5311 days | 20% |
| Janet | 8/10 | 5312 days | 20% |
| bosha22 | 10/10 | 5343 days | 20% |
| Andreas & Sonja | 9/10 | 5390 days | 20% |
| Derek | 10/10 | 5629 days | 20% |
| De Groot | 9/10 | 5633 days | 20% |
| Henrick Lund | 10/10 | 5636 days | 20% |
| Kari Tervo | 9/10 | 5641 days | 20% |
| Monica | 10/10 | 5645 days | 20% |
| Jan Vlasblom | 8/10 | 5657 days | 20% |
| Faucon | 7/10 | 5664 days | 18% |
| Derek Dean | 9/10 | 5669 days | 20% |
| Jarob Brezigar | 8/10 | 5670 days | 20% |
| ersinger | 7/10 | 5983 days | 18% |
| Alan & Lorna | 8/10 | 6007 days | 20% |
| Gerhard Kronen | 8/10 | 6011 days | 20% |
| jongejan | 9/10 | 6020 days | 20% |
| Josy | 10/10 | 6034 days | 20% |
| Ake Erlandsson | 9/10 | 6038 days | 20% |
| Matthias & Johannes | 8/10 | 6040 days | 20% |
| balthes | 9/10 | 6087 days | 20% |
| biene | 10/10 | 6088 days | 20% |
| braunweiler | 8/10 | 6093 days | 20% |
| nadinef | 8/10 | 6096 days | 20% |
| andres | 9/10 | 6096 days | 20% |
| Anne Ford | 7/10 | 6106 days | 18% |
| Artur D | 8/10 | 6106 days | 20% |
| Andrew Lonsdale | 6/10 | 6332 days | 16% |
| neeltjec | 9/10 | 6348 days | 20% |
| LaurensD | 9/10 | 6348 days | 20% |
| LuukKarin | 8/10 | 6350 days | 20% |
No Adjustment
Several adjustments to the weighted average may be added to improve relevancy and credibility. Tane Mahuta Walk does not meet the criteria for any of these adjustments to apply.
1.46% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled folk are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
88%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.