Kia ora, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.

The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!

We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?

Below you'll find details around some of the important factors that went into calculating the ranking score for Tane Mahuta Walk.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.

Cymen Crick's avatar

Cymen Crick

Rankers Owner

Tane Mahuta Walk

Valid Reviews

84 Valid Reviews

The Tane Mahuta Walk experience has a total of 84 valid reviews. There are no invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.

Below is the distribution of ratings for the 84 valid reviews:

Rating Count Percentage
10/10 24
29%
9/10 19
23%
8/10 29
35%
7/10 8
10%
6/10 4
5%
5/10 0
0%
4/10 0
0%
3/10 0
0%
2/10 0
0%
1/10 0
0%

86.07% Average

The raw data average (mean) for all the Tane Mahuta Walk valid reviews is 86.07% and is based on 84 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.

Face-to-Face Reviews

76 Face-to-Face Reviews

The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.

More about face-to-face reviews

Within the 84 valid reviews, the experience has 76 face-to-face reviews collected during interviews by our team.

Below is the distribution of ratings for the 76 face-to-face reviews:

Rating Count Percentage
10/10 19
25%
9/10 18
24%
8/10 28
37%
7/10 8
11%
6/10 3
4%
5/10 0
0%
4/10 0
0%
3/10 0
0%
2/10 0
0%
1/10 0
0%

85.53% Average

The raw data average (mean) for all the Tane Mahuta Walk face-to-face reviews is 85.53% and is based on 76 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.

Weighted Average

86.94%

Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.

Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.

Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.

Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.

Reviewer Rating Age Relative Weight
Backpack On Fire 10/10 2362 days 100%
Stefano Clerici 10/10 2911 days 70%
Lucile 9/10 3401 days 42%
Simon Hall 8/10 3434 days 40%
Mario Schaeffer 9/10 3436 days 40%
Erna Muller 8/10 3442 days 40%
Kristina Nunoz 8/10 3446 days 39%
Wendy Steer 9/10 3483 days 38%
Hannes 7/10 3738 days 22%
Sylvie Smets 8/10 3739 days 24%
Jamie Serieux 8/10 3746 days 23%
Luala F 8/10 3750 days 23%
Birthe 8/10 3754 days 23%
Michael Regensburger 7/10 3761 days 21%
Paul and Astrid 10/10 3775 days 22%
Maddalena Buffoni 10/10 3782 days 22%
Tina Rust 10/10 3782 days 22%
Fabian 6/10 3787 days 17%
Josef Biller 10/10 3787 days 22%
Stella and Merle 8/10 3799 days 20%
Christine Schtenker 8/10 3799 days 20%
Jonathan Gourmel 10/10 3801 days 21%
Mikkel Pallesen 6/10 3803 days 16%
Petru 8/10 3804 days 20%
Tom Theuer 10/10 3812 days 20%
Paul McDermott 10/10 3856 days 18%
Celia Nowak 9/10 4162 days 1%
Ives van der Sluijs 8/10 4176 days 0%
Mattias 7/10 4465 days 15%
Christina 7/10 4476 days 15%
Fenna Newmann 8/10 4501 days 17%
Sara Berton 10/10 4503 days 17%
Maxime Ripoche 10/10 4503 days 17%
Ruth Watkin 7/10 4518 days 15%
Dan Lawson 10/10 4534 days 17%
Jeremy 10/10 4584 days 17%
Loesje 6/10 4918 days 13%
Ingrid 9/10 4931 days 17%
Stephan Olivier 10/10 4953 days 17%
Stephan Olivier 10/10 4953 days 17%
Reinhard Stahl 8/10 4954 days 17%
Reinhard Stahl 8/10 4954 days 17%
Verest 9/10 4965 days 17%
Jaqi_Gary 9/10 4979 days 17%
KDS_Holiday 10/10 5010 days 17%
Keegan Jansen 8/10 5219 days 17%
Mike Breele 9/10 5224 days 17%
Denise & Maciej Holzer 8/10 5228 days 17%
Anglea de Smit 8/10 5235 days 17%
Hazel & Alan Damerell 10/10 5235 days 17%
Frans 9/10 5236 days 17%
Marjolein Hartsuiker 10/10 5239 days 17%
Fleur & Nils 8/10 5246 days 17%
Anika 8/10 5252 days 17%
Janet 8/10 5253 days 17%
bosha22 10/10 5284 days 17%
Andreas & Sonja 9/10 5331 days 17%
Derek 10/10 5570 days 17%
De Groot 9/10 5574 days 17%
Henrick Lund 10/10 5577 days 17%
Kari Tervo 9/10 5582 days 17%
Monica 10/10 5586 days 17%
Jan Vlasblom 8/10 5598 days 17%
Faucon 7/10 5605 days 15%
Derek Dean 9/10 5610 days 17%
Jarob Brezigar 8/10 5611 days 17%
ersinger 7/10 5924 days 15%
Alan & Lorna 8/10 5948 days 17%
Gerhard Kronen 8/10 5952 days 17%
jongejan 9/10 5961 days 17%
Josy 10/10 5975 days 17%
Ake Erlandsson 9/10 5979 days 17%
Matthias & Johannes 8/10 5981 days 17%
balthes 9/10 6028 days 17%
biene 10/10 6029 days 17%
braunweiler 8/10 6034 days 17%
nadinef 8/10 6037 days 17%
andres 9/10 6037 days 17%
Anne Ford 7/10 6047 days 15%
Artur D 8/10 6047 days 17%
Andrew Lonsdale 6/10 6273 days 13%
neeltjec 9/10 6289 days 17%
LaurensD 9/10 6289 days 17%
LuukKarin 8/10 6291 days 17%

Adjustments

No Adjustment

Several adjustments to the weighted average may be added to improve relevancy and credibility. Tane Mahuta Walk does not meet the criteria for any of these adjustments to apply.

Balancing Adjustment

1.47% Adjustment

Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.

You won't be surprised to learn that disgruntled folk are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.

We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.

Final Ranking Score

88%

The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.