Hi, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Tane Mahuta Walk.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
84 Valid Reviews
The Tane Mahuta Walk experience has a total of 84 valid reviews. There are no invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 84 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 24 |
|
29% |
| 9/10 | 19 |
|
23% |
| 8/10 | 29 |
|
35% |
| 7/10 | 8 |
|
10% |
| 6/10 | 4 |
|
5% |
| 5/10 | 0 |
|
0% |
| 4/10 | 0 |
|
0% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
86.07% Average
The raw data average (mean) for all the Tane Mahuta Walk valid reviews is 86.07% and is based on 84 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
76 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 84 valid reviews, the experience has 76 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 76 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 19 |
|
25% |
| 9/10 | 18 |
|
24% |
| 8/10 | 28 |
|
37% |
| 7/10 | 8 |
|
11% |
| 6/10 | 3 |
|
4% |
| 5/10 | 0 |
|
0% |
| 4/10 | 0 |
|
0% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
85.53% Average
The raw data average (mean) for all the Tane Mahuta Walk face-to-face reviews is 85.53% and is based on 76 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
86.99%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Backpack On Fire | 10/10 | 2463 days | 100% |
| Stefano Clerici | 10/10 | 3011 days | 70% |
| Lucile | 9/10 | 3502 days | 42% |
| Simon Hall | 8/10 | 3535 days | 40% |
| Mario Schaeffer | 9/10 | 3537 days | 40% |
| Erna Muller | 8/10 | 3543 days | 40% |
| Kristina Nunoz | 8/10 | 3547 days | 39% |
| Wendy Steer | 9/10 | 3584 days | 38% |
| Hannes | 7/10 | 3839 days | 22% |
| Sylvie Smets | 8/10 | 3840 days | 24% |
| Jamie Serieux | 8/10 | 3847 days | 23% |
| Luala F | 8/10 | 3851 days | 23% |
| Birthe | 8/10 | 3855 days | 23% |
| Michael Regensburger | 7/10 | 3862 days | 21% |
| Paul and Astrid | 10/10 | 3876 days | 22% |
| Maddalena Buffoni | 10/10 | 3883 days | 22% |
| Tina Rust | 10/10 | 3883 days | 22% |
| Fabian | 6/10 | 3888 days | 18% |
| Josef Biller | 10/10 | 3888 days | 22% |
| Stella and Merle | 8/10 | 3900 days | 20% |
| Christine Schtenker | 8/10 | 3900 days | 20% |
| Jonathan Gourmel | 10/10 | 3902 days | 21% |
| Mikkel Pallesen | 6/10 | 3904 days | 17% |
| Petru | 8/10 | 3905 days | 20% |
| Tom Theuer | 10/10 | 3913 days | 20% |
| Paul McDermott | 10/10 | 3957 days | 18% |
| Celia Nowak | 9/10 | 4263 days | 1% |
| Ives van der Sluijs | 8/10 | 4277 days | 0% |
| Mattias | 7/10 | 4566 days | 21% |
| Christina | 7/10 | 4577 days | 21% |
| Fenna Newmann | 8/10 | 4602 days | 22% |
| Sara Berton | 10/10 | 4604 days | 23% |
| Maxime Ripoche | 10/10 | 4604 days | 23% |
| Ruth Watkin | 7/10 | 4619 days | 21% |
| Dan Lawson | 10/10 | 4635 days | 23% |
| Jeremy | 10/10 | 4685 days | 23% |
| Loesje | 6/10 | 5019 days | 19% |
| Ingrid | 9/10 | 5032 days | 22% |
| Stephan Olivier | 10/10 | 5054 days | 23% |
| Stephan Olivier | 10/10 | 5054 days | 23% |
| Reinhard Stahl | 8/10 | 5055 days | 22% |
| Reinhard Stahl | 8/10 | 5055 days | 22% |
| Verest | 9/10 | 5066 days | 22% |
| Jaqi_Gary | 9/10 | 5080 days | 22% |
| KDS_Holiday | 10/10 | 5111 days | 23% |
| Keegan Jansen | 8/10 | 5320 days | 22% |
| Mike Breele | 9/10 | 5325 days | 22% |
| Denise & Maciej Holzer | 8/10 | 5329 days | 22% |
| Anglea de Smit | 8/10 | 5336 days | 22% |
| Hazel & Alan Damerell | 10/10 | 5336 days | 23% |
| Frans | 9/10 | 5337 days | 22% |
| Marjolein Hartsuiker | 10/10 | 5340 days | 23% |
| Fleur & Nils | 8/10 | 5347 days | 22% |
| Anika | 8/10 | 5353 days | 22% |
| Janet | 8/10 | 5354 days | 22% |
| bosha22 | 10/10 | 5385 days | 23% |
| Andreas & Sonja | 9/10 | 5432 days | 22% |
| Derek | 10/10 | 5671 days | 23% |
| De Groot | 9/10 | 5675 days | 22% |
| Henrick Lund | 10/10 | 5678 days | 23% |
| Kari Tervo | 9/10 | 5683 days | 22% |
| Monica | 10/10 | 5687 days | 23% |
| Jan Vlasblom | 8/10 | 5699 days | 22% |
| Faucon | 7/10 | 5706 days | 21% |
| Derek Dean | 9/10 | 5711 days | 22% |
| Jarob Brezigar | 8/10 | 5712 days | 22% |
| ersinger | 7/10 | 6025 days | 21% |
| Alan & Lorna | 8/10 | 6049 days | 22% |
| Gerhard Kronen | 8/10 | 6053 days | 22% |
| jongejan | 9/10 | 6062 days | 22% |
| Josy | 10/10 | 6076 days | 23% |
| Ake Erlandsson | 9/10 | 6080 days | 22% |
| Matthias & Johannes | 8/10 | 6082 days | 22% |
| balthes | 9/10 | 6129 days | 22% |
| biene | 10/10 | 6130 days | 23% |
| braunweiler | 8/10 | 6135 days | 22% |
| nadinef | 8/10 | 6138 days | 22% |
| andres | 9/10 | 6138 days | 22% |
| Anne Ford | 7/10 | 6148 days | 21% |
| Artur D | 8/10 | 6148 days | 22% |
| Andrew Lonsdale | 6/10 | 6374 days | 19% |
| neeltjec | 9/10 | 6390 days | 22% |
| LaurensD | 9/10 | 6390 days | 22% |
| LuukKarin | 8/10 | 6392 days | 22% |
No Adjustment
Several adjustments to the weighted average may be added to improve relevancy and credibility. Tane Mahuta Walk does not meet the criteria for any of these adjustments to apply.
1.46% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled folk are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
88%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.