Ranking Score Explained

Hey, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.

The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!

We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?

Below you'll find details around some of the important factors that went into calculating the ranking score for Tane Mahuta Walk.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.

Cymen Crick's avatar

Cymen Crick

Rankers Owner

Tane Mahuta Walk

Valid Reviews

84 Valid Reviews

The Tane Mahuta Walk experience has a total of 84 valid reviews. There are no invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.

Below is the distribution of ratings for the 84 valid reviews:

Rating Count Percentage
10/10 24
29%
9/10 19
23%
8/10 29
35%
7/10 8
10%
6/10 4
5%
5/10 0
0%
4/10 0
0%
3/10 0
0%
2/10 0
0%
1/10 0
0%

86.07% Average

The raw data average (mean) for all the Tane Mahuta Walk valid reviews is 86.07% and is based on 84 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.

Face-to-Face Reviews

76 Face-to-Face Reviews

The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.

More about face-to-face reviews

Within the 84 valid reviews, the experience has 76 face-to-face reviews collected during interviews by our team.

Below is the distribution of ratings for the 76 face-to-face reviews:

Rating Count Percentage
10/10 19
25%
9/10 18
24%
8/10 28
37%
7/10 8
11%
6/10 3
4%
5/10 0
0%
4/10 0
0%
3/10 0
0%
2/10 0
0%
1/10 0
0%

85.53% Average

The raw data average (mean) for all the Tane Mahuta Walk face-to-face reviews is 85.53% and is based on 76 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.

Weighted Average

86.92%

Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.

Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.

Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.

Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.

Reviewer Rating Age Relative Weight
Backpack On Fire 10/10 2322 days 100%
Stefano Clerici 10/10 2871 days 70%
Lucile 9/10 3361 days 42%
Simon Hall 8/10 3394 days 40%
Mario Schaeffer 9/10 3396 days 40%
Erna Muller 8/10 3402 days 40%
Kristina Nunoz 8/10 3406 days 39%
Wendy Steer 9/10 3443 days 38%
Hannes 7/10 3698 days 22%
Sylvie Smets 8/10 3699 days 24%
Jamie Serieux 8/10 3706 days 23%
Luala F 8/10 3710 days 23%
Birthe 8/10 3714 days 23%
Michael Regensburger 7/10 3721 days 21%
Paul and Astrid 10/10 3735 days 22%
Maddalena Buffoni 10/10 3742 days 22%
Tina Rust 10/10 3742 days 22%
Fabian 6/10 3747 days 17%
Josef Biller 10/10 3747 days 22%
Stella and Merle 8/10 3759 days 20%
Christine Schtenker 8/10 3759 days 20%
Jonathan Gourmel 10/10 3761 days 21%
Mikkel Pallesen 6/10 3763 days 16%
Petru 8/10 3764 days 20%
Tom Theuer 10/10 3772 days 20%
Paul McDermott 10/10 3816 days 18%
Celia Nowak 9/10 4122 days 1%
Ives van der Sluijs 8/10 4136 days 0%
Mattias 7/10 4425 days 13%
Christina 7/10 4436 days 13%
Fenna Newmann 8/10 4461 days 14%
Sara Berton 10/10 4463 days 15%
Maxime Ripoche 10/10 4463 days 15%
Ruth Watkin 7/10 4478 days 13%
Dan Lawson 10/10 4494 days 15%
Jeremy 10/10 4544 days 15%
Loesje 6/10 4878 days 11%
Ingrid 9/10 4891 days 15%
Stephan Olivier 10/10 4913 days 15%
Stephan Olivier 10/10 4913 days 15%
Reinhard Stahl 8/10 4914 days 14%
Reinhard Stahl 8/10 4914 days 14%
Verest 9/10 4925 days 15%
Jaqi_Gary 9/10 4939 days 15%
KDS_Holiday 10/10 4970 days 15%
Keegan Jansen 8/10 5179 days 14%
Mike Breele 9/10 5184 days 15%
Denise & Maciej Holzer 8/10 5188 days 14%
Anglea de Smit 8/10 5195 days 14%
Hazel & Alan Damerell 10/10 5195 days 15%
Frans 9/10 5196 days 15%
Marjolein Hartsuiker 10/10 5199 days 15%
Fleur & Nils 8/10 5206 days 14%
Anika 8/10 5212 days 14%
Janet 8/10 5213 days 14%
bosha22 10/10 5244 days 15%
Andreas & Sonja 9/10 5291 days 15%
Derek 10/10 5530 days 15%
De Groot 9/10 5534 days 15%
Henrick Lund 10/10 5537 days 15%
Kari Tervo 9/10 5542 days 15%
Monica 10/10 5546 days 15%
Jan Vlasblom 8/10 5558 days 14%
Faucon 7/10 5565 days 13%
Derek Dean 9/10 5570 days 15%
Jarob Brezigar 8/10 5571 days 14%
ersinger 7/10 5884 days 13%
Alan & Lorna 8/10 5908 days 14%
Gerhard Kronen 8/10 5912 days 14%
jongejan 9/10 5921 days 15%
Josy 10/10 5935 days 15%
Ake Erlandsson 9/10 5939 days 15%
Matthias & Johannes 8/10 5941 days 14%
balthes 9/10 5988 days 15%
biene 10/10 5989 days 15%
braunweiler 8/10 5994 days 14%
nadinef 8/10 5997 days 14%
andres 9/10 5997 days 15%
Anne Ford 7/10 6007 days 13%
Artur D 8/10 6007 days 14%
Andrew Lonsdale 6/10 6233 days 11%
neeltjec 9/10 6249 days 15%
LaurensD 9/10 6249 days 15%
LuukKarin 8/10 6251 days 14%

Adjustments

No Adjustment

Several adjustments to the weighted average may be added to improve relevancy and credibility. Tane Mahuta Walk does not meet the criteria for any of these adjustments to apply.

Balancing Adjustment

1.47% Adjustment

Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.

You won't be surprised to learn that disgruntled folk are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.

We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.

Final Ranking Score

88%

The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.