Kia ora, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Tane Mahuta Walk.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
84 Valid Reviews
The Tane Mahuta Walk experience has a total of 84 valid reviews. There are no invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 84 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 24 |
|
29% |
| 9/10 | 19 |
|
23% |
| 8/10 | 29 |
|
35% |
| 7/10 | 8 |
|
10% |
| 6/10 | 4 |
|
5% |
| 5/10 | 0 |
|
0% |
| 4/10 | 0 |
|
0% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
86.07% Average
The raw data average (mean) for all the Tane Mahuta Walk valid reviews is 86.07% and is based on 84 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
76 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 84 valid reviews, the experience has 76 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 76 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 19 |
|
25% |
| 9/10 | 18 |
|
24% |
| 8/10 | 28 |
|
37% |
| 7/10 | 8 |
|
11% |
| 6/10 | 3 |
|
4% |
| 5/10 | 0 |
|
0% |
| 4/10 | 0 |
|
0% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
85.53% Average
The raw data average (mean) for all the Tane Mahuta Walk face-to-face reviews is 85.53% and is based on 76 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
86.94%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Backpack On Fire | 10/10 | 2362 days | 100% |
| Stefano Clerici | 10/10 | 2911 days | 70% |
| Lucile | 9/10 | 3401 days | 42% |
| Simon Hall | 8/10 | 3434 days | 40% |
| Mario Schaeffer | 9/10 | 3436 days | 40% |
| Erna Muller | 8/10 | 3442 days | 40% |
| Kristina Nunoz | 8/10 | 3446 days | 39% |
| Wendy Steer | 9/10 | 3483 days | 38% |
| Hannes | 7/10 | 3738 days | 22% |
| Sylvie Smets | 8/10 | 3739 days | 24% |
| Jamie Serieux | 8/10 | 3746 days | 23% |
| Luala F | 8/10 | 3750 days | 23% |
| Birthe | 8/10 | 3754 days | 23% |
| Michael Regensburger | 7/10 | 3761 days | 21% |
| Paul and Astrid | 10/10 | 3775 days | 22% |
| Maddalena Buffoni | 10/10 | 3782 days | 22% |
| Tina Rust | 10/10 | 3782 days | 22% |
| Fabian | 6/10 | 3787 days | 17% |
| Josef Biller | 10/10 | 3787 days | 22% |
| Stella and Merle | 8/10 | 3799 days | 20% |
| Christine Schtenker | 8/10 | 3799 days | 20% |
| Jonathan Gourmel | 10/10 | 3801 days | 21% |
| Mikkel Pallesen | 6/10 | 3803 days | 16% |
| Petru | 8/10 | 3804 days | 20% |
| Tom Theuer | 10/10 | 3812 days | 20% |
| Paul McDermott | 10/10 | 3856 days | 18% |
| Celia Nowak | 9/10 | 4162 days | 1% |
| Ives van der Sluijs | 8/10 | 4176 days | 0% |
| Mattias | 7/10 | 4465 days | 15% |
| Christina | 7/10 | 4476 days | 15% |
| Fenna Newmann | 8/10 | 4501 days | 17% |
| Sara Berton | 10/10 | 4503 days | 17% |
| Maxime Ripoche | 10/10 | 4503 days | 17% |
| Ruth Watkin | 7/10 | 4518 days | 15% |
| Dan Lawson | 10/10 | 4534 days | 17% |
| Jeremy | 10/10 | 4584 days | 17% |
| Loesje | 6/10 | 4918 days | 13% |
| Ingrid | 9/10 | 4931 days | 17% |
| Stephan Olivier | 10/10 | 4953 days | 17% |
| Stephan Olivier | 10/10 | 4953 days | 17% |
| Reinhard Stahl | 8/10 | 4954 days | 17% |
| Reinhard Stahl | 8/10 | 4954 days | 17% |
| Verest | 9/10 | 4965 days | 17% |
| Jaqi_Gary | 9/10 | 4979 days | 17% |
| KDS_Holiday | 10/10 | 5010 days | 17% |
| Keegan Jansen | 8/10 | 5219 days | 17% |
| Mike Breele | 9/10 | 5224 days | 17% |
| Denise & Maciej Holzer | 8/10 | 5228 days | 17% |
| Anglea de Smit | 8/10 | 5235 days | 17% |
| Hazel & Alan Damerell | 10/10 | 5235 days | 17% |
| Frans | 9/10 | 5236 days | 17% |
| Marjolein Hartsuiker | 10/10 | 5239 days | 17% |
| Fleur & Nils | 8/10 | 5246 days | 17% |
| Anika | 8/10 | 5252 days | 17% |
| Janet | 8/10 | 5253 days | 17% |
| bosha22 | 10/10 | 5284 days | 17% |
| Andreas & Sonja | 9/10 | 5331 days | 17% |
| Derek | 10/10 | 5570 days | 17% |
| De Groot | 9/10 | 5574 days | 17% |
| Henrick Lund | 10/10 | 5577 days | 17% |
| Kari Tervo | 9/10 | 5582 days | 17% |
| Monica | 10/10 | 5586 days | 17% |
| Jan Vlasblom | 8/10 | 5598 days | 17% |
| Faucon | 7/10 | 5605 days | 15% |
| Derek Dean | 9/10 | 5610 days | 17% |
| Jarob Brezigar | 8/10 | 5611 days | 17% |
| ersinger | 7/10 | 5924 days | 15% |
| Alan & Lorna | 8/10 | 5948 days | 17% |
| Gerhard Kronen | 8/10 | 5952 days | 17% |
| jongejan | 9/10 | 5961 days | 17% |
| Josy | 10/10 | 5975 days | 17% |
| Ake Erlandsson | 9/10 | 5979 days | 17% |
| Matthias & Johannes | 8/10 | 5981 days | 17% |
| balthes | 9/10 | 6028 days | 17% |
| biene | 10/10 | 6029 days | 17% |
| braunweiler | 8/10 | 6034 days | 17% |
| nadinef | 8/10 | 6037 days | 17% |
| andres | 9/10 | 6037 days | 17% |
| Anne Ford | 7/10 | 6047 days | 15% |
| Artur D | 8/10 | 6047 days | 17% |
| Andrew Lonsdale | 6/10 | 6273 days | 13% |
| neeltjec | 9/10 | 6289 days | 17% |
| LaurensD | 9/10 | 6289 days | 17% |
| LuukKarin | 8/10 | 6291 days | 17% |
No Adjustment
Several adjustments to the weighted average may be added to improve relevancy and credibility. Tane Mahuta Walk does not meet the criteria for any of these adjustments to apply.
1.47% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled folk are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
88%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.