Ranking Score Explained

Hey, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.

The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!

We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?

Below you'll find details around some of the important factors that went into calculating the ranking score for Tane Mahuta Walk.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.

Cymen Crick's avatar

Cymen Crick

Rankers Owner

Tane Mahuta Walk

Valid Reviews

84 Valid Reviews

The Tane Mahuta Walk experience has a total of 84 valid reviews. There are no invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.

Below is the distribution of ratings for the 84 valid reviews:

Rating Count Percentage
10/10 24
29%
9/10 19
23%
8/10 29
35%
7/10 8
10%
6/10 4
5%
5/10 0
0%
4/10 0
0%
3/10 0
0%
2/10 0
0%
1/10 0
0%

86.07% Average

The raw data average (mean) for all the Tane Mahuta Walk valid reviews is 86.07% and is based on 84 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.

Face-to-Face Reviews

76 Face-to-Face Reviews

The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.

More about face-to-face reviews

Within the 84 valid reviews, the experience has 76 face-to-face reviews collected during interviews by our team.

Below is the distribution of ratings for the 76 face-to-face reviews:

Rating Count Percentage
10/10 19
25%
9/10 18
24%
8/10 28
37%
7/10 8
11%
6/10 3
4%
5/10 0
0%
4/10 0
0%
3/10 0
0%
2/10 0
0%
1/10 0
0%

85.53% Average

The raw data average (mean) for all the Tane Mahuta Walk face-to-face reviews is 85.53% and is based on 76 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.

Weighted Average

86.91%

Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.

Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.

Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.

Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.

Reviewer Rating Age Relative Weight
Backpack On Fire 10/10 2302 days 100%
Stefano Clerici 10/10 2850 days 70%
Lucile 9/10 3341 days 42%
Simon Hall 8/10 3374 days 40%
Mario Schaeffer 9/10 3376 days 40%
Erna Muller 8/10 3382 days 40%
Kristina Nunoz 8/10 3386 days 39%
Wendy Steer 9/10 3423 days 38%
Hannes 7/10 3678 days 22%
Sylvie Smets 8/10 3679 days 24%
Jamie Serieux 8/10 3686 days 23%
Luala F 8/10 3690 days 23%
Birthe 8/10 3694 days 23%
Michael Regensburger 7/10 3701 days 21%
Paul and Astrid 10/10 3715 days 22%
Maddalena Buffoni 10/10 3722 days 22%
Tina Rust 10/10 3722 days 22%
Fabian 6/10 3727 days 17%
Josef Biller 10/10 3727 days 22%
Stella and Merle 8/10 3739 days 20%
Christine Schtenker 8/10 3739 days 20%
Jonathan Gourmel 10/10 3741 days 21%
Mikkel Pallesen 6/10 3743 days 16%
Petru 8/10 3744 days 20%
Tom Theuer 10/10 3752 days 20%
Paul McDermott 10/10 3796 days 18%
Celia Nowak 9/10 4102 days 1%
Ives van der Sluijs 8/10 4116 days 0%
Mattias 7/10 4405 days 12%
Christina 7/10 4416 days 12%
Fenna Newmann 8/10 4441 days 13%
Sara Berton 10/10 4443 days 14%
Maxime Ripoche 10/10 4443 days 14%
Ruth Watkin 7/10 4458 days 12%
Dan Lawson 10/10 4474 days 14%
Jeremy 10/10 4524 days 14%
Loesje 6/10 4858 days 10%
Ingrid 9/10 4871 days 14%
Stephan Olivier 10/10 4893 days 14%
Stephan Olivier 10/10 4893 days 14%
Reinhard Stahl 8/10 4894 days 13%
Reinhard Stahl 8/10 4894 days 13%
Verest 9/10 4905 days 14%
Jaqi_Gary 9/10 4919 days 14%
KDS_Holiday 10/10 4950 days 14%
Keegan Jansen 8/10 5159 days 13%
Mike Breele 9/10 5164 days 14%
Denise & Maciej Holzer 8/10 5168 days 13%
Anglea de Smit 8/10 5175 days 13%
Hazel & Alan Damerell 10/10 5175 days 14%
Frans 9/10 5176 days 14%
Marjolein Hartsuiker 10/10 5179 days 14%
Fleur & Nils 8/10 5186 days 13%
Anika 8/10 5192 days 13%
Janet 8/10 5193 days 13%
bosha22 10/10 5224 days 14%
Andreas & Sonja 9/10 5271 days 14%
Derek 10/10 5510 days 14%
De Groot 9/10 5514 days 14%
Henrick Lund 10/10 5517 days 14%
Kari Tervo 9/10 5522 days 14%
Monica 10/10 5526 days 14%
Jan Vlasblom 8/10 5538 days 13%
Faucon 7/10 5545 days 12%
Derek Dean 9/10 5550 days 14%
Jarob Brezigar 8/10 5551 days 13%
ersinger 7/10 5864 days 12%
Alan & Lorna 8/10 5888 days 13%
Gerhard Kronen 8/10 5892 days 13%
jongejan 9/10 5901 days 14%
Josy 10/10 5915 days 14%
Ake Erlandsson 9/10 5919 days 14%
Matthias & Johannes 8/10 5921 days 13%
balthes 9/10 5968 days 14%
biene 10/10 5969 days 14%
braunweiler 8/10 5974 days 13%
nadinef 8/10 5977 days 13%
andres 9/10 5977 days 14%
Anne Ford 7/10 5987 days 12%
Artur D 8/10 5987 days 13%
Andrew Lonsdale 6/10 6213 days 10%
neeltjec 9/10 6229 days 14%
LaurensD 9/10 6229 days 14%
LuukKarin 8/10 6231 days 13%

Adjustments

No Adjustment

Several adjustments to the weighted average may be added to improve relevancy and credibility. Tane Mahuta Walk does not meet the criteria for any of these adjustments to apply.

Balancing Adjustment

1.47% Adjustment

Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.

You won't be surprised to learn that disgruntled folk are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.

We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.

Final Ranking Score

88%

The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.