Ranking Score Explained

Kia ora, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.

The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!

We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?

Below you'll find details around some of the important factors that went into calculating the ranking score for Tane Mahuta Walk.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.

Cymen Crick's avatar

Cymen Crick

Rankers Owner

Tane Mahuta Walk

Valid Reviews

84 Valid Reviews

The Tane Mahuta Walk experience has a total of 84 valid reviews. There are no invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.

Below is the distribution of ratings for the 84 valid reviews:

Rating Count Percentage
10/10 24
29%
9/10 19
23%
8/10 29
35%
7/10 8
10%
6/10 4
5%
5/10 0
0%
4/10 0
0%
3/10 0
0%
2/10 0
0%
1/10 0
0%

86.07% Average

The raw data average (mean) for all the Tane Mahuta Walk valid reviews is 86.07% and is based on 84 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.

Face-to-Face Reviews

76 Face-to-Face Reviews

The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.

More about face-to-face reviews

Within the 84 valid reviews, the experience has 76 face-to-face reviews collected during interviews by our team.

Below is the distribution of ratings for the 76 face-to-face reviews:

Rating Count Percentage
10/10 19
25%
9/10 18
24%
8/10 28
37%
7/10 8
11%
6/10 3
4%
5/10 0
0%
4/10 0
0%
3/10 0
0%
2/10 0
0%
1/10 0
0%

85.53% Average

The raw data average (mean) for all the Tane Mahuta Walk face-to-face reviews is 85.53% and is based on 76 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.

Weighted Average

86.98%

Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.

Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.

Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.

Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.

Reviewer Rating Age Relative Weight
Backpack On Fire 10/10 2201 days 100%
Stefano Clerici 10/10 2750 days 75%
Lucile 9/10 3240 days 52%
Simon Hall 8/10 3273 days 50%
Mario Schaeffer 9/10 3275 days 50%
Erna Muller 8/10 3281 days 49%
Kristina Nunoz 8/10 3285 days 49%
Wendy Steer 9/10 3322 days 48%
Hannes 7/10 3577 days 34%
Sylvie Smets 8/10 3578 days 36%
Jamie Serieux 8/10 3585 days 36%
Luala F 8/10 3589 days 35%
Birthe 8/10 3593 days 35%
Michael Regensburger 7/10 3600 days 33%
Paul and Astrid 10/10 3614 days 35%
Maddalena Buffoni 10/10 3621 days 35%
Tina Rust 10/10 3621 days 35%
Fabian 6/10 3626 days 30%
Josef Biller 10/10 3626 days 34%
Stella and Merle 8/10 3638 days 33%
Christine Schtenker 8/10 3638 days 33%
Jonathan Gourmel 10/10 3640 days 34%
Mikkel Pallesen 6/10 3642 days 29%
Petru 8/10 3643 days 33%
Tom Theuer 10/10 3651 days 33%
Paul McDermott 10/10 3695 days 31%
Celia Nowak 9/10 4001 days 17%
Ives van der Sluijs 8/10 4015 days 16%
Mattias 7/10 4304 days 3%
Christina 7/10 4315 days 2%
Fenna Newmann 8/10 4340 days 1%
Sara Berton 10/10 4342 days 1%
Maxime Ripoche 10/10 4342 days 1%
Ruth Watkin 7/10 4357 days 1%
Dan Lawson 10/10 4373 days 0%
Jeremy 10/10 4423 days 23%
Loesje 6/10 4757 days 20%
Ingrid 9/10 4770 days 23%
Stephan Olivier 10/10 4792 days 23%
Stephan Olivier 10/10 4792 days 23%
Reinhard Stahl 8/10 4793 days 23%
Reinhard Stahl 8/10 4793 days 23%
Verest 9/10 4804 days 23%
Jaqi_Gary 9/10 4818 days 23%
KDS_Holiday 10/10 4849 days 23%
Keegan Jansen 8/10 5058 days 23%
Mike Breele 9/10 5063 days 23%
Denise & Maciej Holzer 8/10 5067 days 23%
Anglea de Smit 8/10 5074 days 23%
Hazel & Alan Damerell 10/10 5074 days 23%
Frans 9/10 5075 days 23%
Marjolein Hartsuiker 10/10 5078 days 23%
Fleur & Nils 8/10 5085 days 23%
Anika 8/10 5091 days 23%
Janet 8/10 5092 days 23%
bosha22 10/10 5123 days 23%
Andreas & Sonja 9/10 5170 days 23%
Derek 10/10 5409 days 23%
De Groot 9/10 5413 days 23%
Henrick Lund 10/10 5416 days 23%
Kari Tervo 9/10 5421 days 23%
Monica 10/10 5425 days 23%
Jan Vlasblom 8/10 5437 days 23%
Faucon 7/10 5444 days 22%
Derek Dean 9/10 5449 days 23%
Jarob Brezigar 8/10 5450 days 23%
ersinger 7/10 5763 days 22%
Alan & Lorna 8/10 5787 days 23%
Gerhard Kronen 8/10 5791 days 23%
jongejan 9/10 5800 days 23%
Josy 10/10 5814 days 23%
Ake Erlandsson 9/10 5818 days 23%
Matthias & Johannes 8/10 5820 days 23%
balthes 9/10 5867 days 23%
biene 10/10 5868 days 23%
braunweiler 8/10 5873 days 23%
nadinef 8/10 5876 days 23%
andres 9/10 5876 days 23%
Anne Ford 7/10 5886 days 22%
Artur D 8/10 5886 days 23%
Andrew Lonsdale 6/10 6112 days 20%
neeltjec 9/10 6128 days 23%
LaurensD 9/10 6128 days 23%
LuukKarin 8/10 6130 days 23%

Adjustments

No Adjustment

Several adjustments to the weighted average may be added to improve relevancy and credibility. Tane Mahuta Walk does not meet the criteria for any of these adjustments to apply.

Balancing Adjustment

1.46% Adjustment

Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.

You won't be surprised to learn that disgruntled folk are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.

We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.

Final Ranking Score

88%

The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.