Hi, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.

The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!

We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?

Below you'll find details around some of the important factors that went into calculating the ranking score for Tane Mahuta Walk.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.

Cymen Crick's avatar

Cymen Crick

Rankers Owner

Tane Mahuta Walk

Valid Reviews

84 Valid Reviews

The Tane Mahuta Walk experience has a total of 84 valid reviews. There are no invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.

Below is the distribution of ratings for the 84 valid reviews:

Rating Count Percentage
10/10 24
29%
9/10 19
23%
8/10 29
35%
7/10 8
10%
6/10 4
5%
5/10 0
0%
4/10 0
0%
3/10 0
0%
2/10 0
0%
1/10 0
0%

86.07% Average

The raw data average (mean) for all the Tane Mahuta Walk valid reviews is 86.07% and is based on 84 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.

Face-to-Face Reviews

76 Face-to-Face Reviews

The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.

More about face-to-face reviews

Within the 84 valid reviews, the experience has 76 face-to-face reviews collected during interviews by our team.

Below is the distribution of ratings for the 76 face-to-face reviews:

Rating Count Percentage
10/10 19
25%
9/10 18
24%
8/10 28
37%
7/10 8
11%
6/10 3
4%
5/10 0
0%
4/10 0
0%
3/10 0
0%
2/10 0
0%
1/10 0
0%

85.53% Average

The raw data average (mean) for all the Tane Mahuta Walk face-to-face reviews is 85.53% and is based on 76 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.

Weighted Average

86.97%

Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.

Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.

Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.

Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.

Reviewer Rating Age Relative Weight
Backpack On Fire 10/10 2421 days 100%
Stefano Clerici 10/10 2970 days 70%
Lucile 9/10 3460 days 42%
Simon Hall 8/10 3493 days 40%
Mario Schaeffer 9/10 3495 days 40%
Erna Muller 8/10 3501 days 40%
Kristina Nunoz 8/10 3505 days 39%
Wendy Steer 9/10 3542 days 38%
Hannes 7/10 3797 days 22%
Sylvie Smets 8/10 3798 days 24%
Jamie Serieux 8/10 3805 days 23%
Luala F 8/10 3809 days 23%
Birthe 8/10 3813 days 23%
Michael Regensburger 7/10 3820 days 21%
Paul and Astrid 10/10 3834 days 22%
Maddalena Buffoni 10/10 3841 days 22%
Tina Rust 10/10 3841 days 22%
Fabian 6/10 3846 days 17%
Josef Biller 10/10 3846 days 22%
Stella and Merle 8/10 3858 days 20%
Christine Schtenker 8/10 3858 days 20%
Jonathan Gourmel 10/10 3860 days 21%
Mikkel Pallesen 6/10 3862 days 17%
Petru 8/10 3863 days 20%
Tom Theuer 10/10 3871 days 20%
Paul McDermott 10/10 3915 days 18%
Celia Nowak 9/10 4221 days 1%
Ives van der Sluijs 8/10 4235 days 0%
Mattias 7/10 4524 days 18%
Christina 7/10 4535 days 18%
Fenna Newmann 8/10 4560 days 20%
Sara Berton 10/10 4562 days 20%
Maxime Ripoche 10/10 4562 days 20%
Ruth Watkin 7/10 4577 days 18%
Dan Lawson 10/10 4593 days 20%
Jeremy 10/10 4643 days 20%
Loesje 6/10 4977 days 16%
Ingrid 9/10 4990 days 20%
Stephan Olivier 10/10 5012 days 20%
Stephan Olivier 10/10 5012 days 20%
Reinhard Stahl 8/10 5013 days 20%
Reinhard Stahl 8/10 5013 days 20%
Verest 9/10 5024 days 20%
Jaqi_Gary 9/10 5038 days 20%
KDS_Holiday 10/10 5069 days 20%
Keegan Jansen 8/10 5278 days 20%
Mike Breele 9/10 5283 days 20%
Denise & Maciej Holzer 8/10 5287 days 20%
Anglea de Smit 8/10 5294 days 20%
Hazel & Alan Damerell 10/10 5294 days 20%
Frans 9/10 5295 days 20%
Marjolein Hartsuiker 10/10 5298 days 20%
Fleur & Nils 8/10 5305 days 20%
Anika 8/10 5311 days 20%
Janet 8/10 5312 days 20%
bosha22 10/10 5343 days 20%
Andreas & Sonja 9/10 5390 days 20%
Derek 10/10 5629 days 20%
De Groot 9/10 5633 days 20%
Henrick Lund 10/10 5636 days 20%
Kari Tervo 9/10 5641 days 20%
Monica 10/10 5645 days 20%
Jan Vlasblom 8/10 5657 days 20%
Faucon 7/10 5664 days 18%
Derek Dean 9/10 5669 days 20%
Jarob Brezigar 8/10 5670 days 20%
ersinger 7/10 5983 days 18%
Alan & Lorna 8/10 6007 days 20%
Gerhard Kronen 8/10 6011 days 20%
jongejan 9/10 6020 days 20%
Josy 10/10 6034 days 20%
Ake Erlandsson 9/10 6038 days 20%
Matthias & Johannes 8/10 6040 days 20%
balthes 9/10 6087 days 20%
biene 10/10 6088 days 20%
braunweiler 8/10 6093 days 20%
nadinef 8/10 6096 days 20%
andres 9/10 6096 days 20%
Anne Ford 7/10 6106 days 18%
Artur D 8/10 6106 days 20%
Andrew Lonsdale 6/10 6332 days 16%
neeltjec 9/10 6348 days 20%
LaurensD 9/10 6348 days 20%
LuukKarin 8/10 6350 days 20%

Adjustments

No Adjustment

Several adjustments to the weighted average may be added to improve relevancy and credibility. Tane Mahuta Walk does not meet the criteria for any of these adjustments to apply.

Balancing Adjustment

1.46% Adjustment

Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.

You won't be surprised to learn that disgruntled folk are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.

We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.

Final Ranking Score

88%

The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.