Hey, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Tane Mahuta Walk.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
84 Valid Reviews
The Tane Mahuta Walk experience has a total of 84 valid reviews. There are no invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 84 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 24 |
|
29% |
| 9/10 | 19 |
|
23% |
| 8/10 | 29 |
|
35% |
| 7/10 | 8 |
|
10% |
| 6/10 | 4 |
|
5% |
| 5/10 | 0 |
|
0% |
| 4/10 | 0 |
|
0% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
86.07% Average
The raw data average (mean) for all the Tane Mahuta Walk valid reviews is 86.07% and is based on 84 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
76 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 84 valid reviews, the experience has 76 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 76 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 19 |
|
25% |
| 9/10 | 18 |
|
24% |
| 8/10 | 28 |
|
37% |
| 7/10 | 8 |
|
11% |
| 6/10 | 3 |
|
4% |
| 5/10 | 0 |
|
0% |
| 4/10 | 0 |
|
0% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
85.53% Average
The raw data average (mean) for all the Tane Mahuta Walk face-to-face reviews is 85.53% and is based on 76 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
86.92%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Backpack On Fire | 10/10 | 2322 days | 100% |
| Stefano Clerici | 10/10 | 2871 days | 70% |
| Lucile | 9/10 | 3361 days | 42% |
| Simon Hall | 8/10 | 3394 days | 40% |
| Mario Schaeffer | 9/10 | 3396 days | 40% |
| Erna Muller | 8/10 | 3402 days | 40% |
| Kristina Nunoz | 8/10 | 3406 days | 39% |
| Wendy Steer | 9/10 | 3443 days | 38% |
| Hannes | 7/10 | 3698 days | 22% |
| Sylvie Smets | 8/10 | 3699 days | 24% |
| Jamie Serieux | 8/10 | 3706 days | 23% |
| Luala F | 8/10 | 3710 days | 23% |
| Birthe | 8/10 | 3714 days | 23% |
| Michael Regensburger | 7/10 | 3721 days | 21% |
| Paul and Astrid | 10/10 | 3735 days | 22% |
| Maddalena Buffoni | 10/10 | 3742 days | 22% |
| Tina Rust | 10/10 | 3742 days | 22% |
| Fabian | 6/10 | 3747 days | 17% |
| Josef Biller | 10/10 | 3747 days | 22% |
| Stella and Merle | 8/10 | 3759 days | 20% |
| Christine Schtenker | 8/10 | 3759 days | 20% |
| Jonathan Gourmel | 10/10 | 3761 days | 21% |
| Mikkel Pallesen | 6/10 | 3763 days | 16% |
| Petru | 8/10 | 3764 days | 20% |
| Tom Theuer | 10/10 | 3772 days | 20% |
| Paul McDermott | 10/10 | 3816 days | 18% |
| Celia Nowak | 9/10 | 4122 days | 1% |
| Ives van der Sluijs | 8/10 | 4136 days | 0% |
| Mattias | 7/10 | 4425 days | 13% |
| Christina | 7/10 | 4436 days | 13% |
| Fenna Newmann | 8/10 | 4461 days | 14% |
| Sara Berton | 10/10 | 4463 days | 15% |
| Maxime Ripoche | 10/10 | 4463 days | 15% |
| Ruth Watkin | 7/10 | 4478 days | 13% |
| Dan Lawson | 10/10 | 4494 days | 15% |
| Jeremy | 10/10 | 4544 days | 15% |
| Loesje | 6/10 | 4878 days | 11% |
| Ingrid | 9/10 | 4891 days | 15% |
| Stephan Olivier | 10/10 | 4913 days | 15% |
| Stephan Olivier | 10/10 | 4913 days | 15% |
| Reinhard Stahl | 8/10 | 4914 days | 14% |
| Reinhard Stahl | 8/10 | 4914 days | 14% |
| Verest | 9/10 | 4925 days | 15% |
| Jaqi_Gary | 9/10 | 4939 days | 15% |
| KDS_Holiday | 10/10 | 4970 days | 15% |
| Keegan Jansen | 8/10 | 5179 days | 14% |
| Mike Breele | 9/10 | 5184 days | 15% |
| Denise & Maciej Holzer | 8/10 | 5188 days | 14% |
| Anglea de Smit | 8/10 | 5195 days | 14% |
| Hazel & Alan Damerell | 10/10 | 5195 days | 15% |
| Frans | 9/10 | 5196 days | 15% |
| Marjolein Hartsuiker | 10/10 | 5199 days | 15% |
| Fleur & Nils | 8/10 | 5206 days | 14% |
| Anika | 8/10 | 5212 days | 14% |
| Janet | 8/10 | 5213 days | 14% |
| bosha22 | 10/10 | 5244 days | 15% |
| Andreas & Sonja | 9/10 | 5291 days | 15% |
| Derek | 10/10 | 5530 days | 15% |
| De Groot | 9/10 | 5534 days | 15% |
| Henrick Lund | 10/10 | 5537 days | 15% |
| Kari Tervo | 9/10 | 5542 days | 15% |
| Monica | 10/10 | 5546 days | 15% |
| Jan Vlasblom | 8/10 | 5558 days | 14% |
| Faucon | 7/10 | 5565 days | 13% |
| Derek Dean | 9/10 | 5570 days | 15% |
| Jarob Brezigar | 8/10 | 5571 days | 14% |
| ersinger | 7/10 | 5884 days | 13% |
| Alan & Lorna | 8/10 | 5908 days | 14% |
| Gerhard Kronen | 8/10 | 5912 days | 14% |
| jongejan | 9/10 | 5921 days | 15% |
| Josy | 10/10 | 5935 days | 15% |
| Ake Erlandsson | 9/10 | 5939 days | 15% |
| Matthias & Johannes | 8/10 | 5941 days | 14% |
| balthes | 9/10 | 5988 days | 15% |
| biene | 10/10 | 5989 days | 15% |
| braunweiler | 8/10 | 5994 days | 14% |
| nadinef | 8/10 | 5997 days | 14% |
| andres | 9/10 | 5997 days | 15% |
| Anne Ford | 7/10 | 6007 days | 13% |
| Artur D | 8/10 | 6007 days | 14% |
| Andrew Lonsdale | 6/10 | 6233 days | 11% |
| neeltjec | 9/10 | 6249 days | 15% |
| LaurensD | 9/10 | 6249 days | 15% |
| LuukKarin | 8/10 | 6251 days | 14% |
No Adjustment
Several adjustments to the weighted average may be added to improve relevancy and credibility. Tane Mahuta Walk does not meet the criteria for any of these adjustments to apply.
1.47% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled folk are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
88%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.