Kia ora, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Tane Mahuta Walk.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
84 Valid Reviews
The Tane Mahuta Walk experience has a total of 84 valid reviews. There are no invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 84 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 24 |
|
29% |
| 9/10 | 19 |
|
23% |
| 8/10 | 29 |
|
35% |
| 7/10 | 8 |
|
10% |
| 6/10 | 4 |
|
5% |
| 5/10 | 0 |
|
0% |
| 4/10 | 0 |
|
0% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
86.07% Average
The raw data average (mean) for all the Tane Mahuta Walk valid reviews is 86.07% and is based on 84 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
76 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 84 valid reviews, the experience has 76 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 76 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 19 |
|
25% |
| 9/10 | 18 |
|
24% |
| 8/10 | 28 |
|
37% |
| 7/10 | 8 |
|
11% |
| 6/10 | 3 |
|
4% |
| 5/10 | 0 |
|
0% |
| 4/10 | 0 |
|
0% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
85.53% Average
The raw data average (mean) for all the Tane Mahuta Walk face-to-face reviews is 85.53% and is based on 76 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
86.90%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Backpack On Fire | 10/10 | 2282 days | 100% |
| Stefano Clerici | 10/10 | 2830 days | 70% |
| Lucile | 9/10 | 3321 days | 42% |
| Simon Hall | 8/10 | 3354 days | 40% |
| Mario Schaeffer | 9/10 | 3356 days | 40% |
| Erna Muller | 8/10 | 3362 days | 40% |
| Kristina Nunoz | 8/10 | 3366 days | 39% |
| Wendy Steer | 9/10 | 3403 days | 38% |
| Hannes | 7/10 | 3658 days | 22% |
| Sylvie Smets | 8/10 | 3659 days | 24% |
| Jamie Serieux | 8/10 | 3666 days | 23% |
| Luala F | 8/10 | 3670 days | 23% |
| Birthe | 8/10 | 3674 days | 23% |
| Michael Regensburger | 7/10 | 3681 days | 20% |
| Paul and Astrid | 10/10 | 3695 days | 22% |
| Maddalena Buffoni | 10/10 | 3702 days | 22% |
| Tina Rust | 10/10 | 3702 days | 22% |
| Fabian | 6/10 | 3707 days | 17% |
| Josef Biller | 10/10 | 3707 days | 22% |
| Stella and Merle | 8/10 | 3719 days | 20% |
| Christine Schtenker | 8/10 | 3719 days | 20% |
| Jonathan Gourmel | 10/10 | 3721 days | 21% |
| Mikkel Pallesen | 6/10 | 3723 days | 16% |
| Petru | 8/10 | 3724 days | 20% |
| Tom Theuer | 10/10 | 3732 days | 20% |
| Paul McDermott | 10/10 | 3776 days | 18% |
| Celia Nowak | 9/10 | 4082 days | 1% |
| Ives van der Sluijs | 8/10 | 4096 days | 0% |
| Mattias | 7/10 | 4385 days | 11% |
| Christina | 7/10 | 4396 days | 11% |
| Fenna Newmann | 8/10 | 4421 days | 12% |
| Sara Berton | 10/10 | 4423 days | 13% |
| Maxime Ripoche | 10/10 | 4423 days | 13% |
| Ruth Watkin | 7/10 | 4438 days | 11% |
| Dan Lawson | 10/10 | 4454 days | 13% |
| Jeremy | 10/10 | 4504 days | 13% |
| Loesje | 6/10 | 4838 days | 9% |
| Ingrid | 9/10 | 4851 days | 13% |
| Stephan Olivier | 10/10 | 4873 days | 13% |
| Stephan Olivier | 10/10 | 4873 days | 13% |
| Reinhard Stahl | 8/10 | 4874 days | 12% |
| Reinhard Stahl | 8/10 | 4874 days | 12% |
| Verest | 9/10 | 4885 days | 13% |
| Jaqi_Gary | 9/10 | 4899 days | 13% |
| KDS_Holiday | 10/10 | 4930 days | 13% |
| Keegan Jansen | 8/10 | 5139 days | 12% |
| Mike Breele | 9/10 | 5144 days | 13% |
| Denise & Maciej Holzer | 8/10 | 5148 days | 12% |
| Anglea de Smit | 8/10 | 5155 days | 12% |
| Hazel & Alan Damerell | 10/10 | 5155 days | 13% |
| Frans | 9/10 | 5156 days | 13% |
| Marjolein Hartsuiker | 10/10 | 5159 days | 13% |
| Fleur & Nils | 8/10 | 5166 days | 12% |
| Anika | 8/10 | 5172 days | 12% |
| Janet | 8/10 | 5173 days | 12% |
| bosha22 | 10/10 | 5204 days | 13% |
| Andreas & Sonja | 9/10 | 5251 days | 13% |
| Derek | 10/10 | 5490 days | 13% |
| De Groot | 9/10 | 5494 days | 13% |
| Henrick Lund | 10/10 | 5497 days | 13% |
| Kari Tervo | 9/10 | 5502 days | 13% |
| Monica | 10/10 | 5506 days | 13% |
| Jan Vlasblom | 8/10 | 5518 days | 12% |
| Faucon | 7/10 | 5525 days | 11% |
| Derek Dean | 9/10 | 5530 days | 13% |
| Jarob Brezigar | 8/10 | 5531 days | 12% |
| ersinger | 7/10 | 5844 days | 11% |
| Alan & Lorna | 8/10 | 5868 days | 12% |
| Gerhard Kronen | 8/10 | 5872 days | 12% |
| jongejan | 9/10 | 5881 days | 13% |
| Josy | 10/10 | 5895 days | 13% |
| Ake Erlandsson | 9/10 | 5899 days | 13% |
| Matthias & Johannes | 8/10 | 5901 days | 12% |
| balthes | 9/10 | 5948 days | 13% |
| biene | 10/10 | 5949 days | 13% |
| braunweiler | 8/10 | 5954 days | 12% |
| nadinef | 8/10 | 5957 days | 12% |
| andres | 9/10 | 5957 days | 13% |
| Anne Ford | 7/10 | 5967 days | 11% |
| Artur D | 8/10 | 5967 days | 12% |
| Andrew Lonsdale | 6/10 | 6193 days | 9% |
| neeltjec | 9/10 | 6209 days | 13% |
| LaurensD | 9/10 | 6209 days | 13% |
| LuukKarin | 8/10 | 6211 days | 12% |
No Adjustment
Several adjustments to the weighted average may be added to improve relevancy and credibility. Tane Mahuta Walk does not meet the criteria for any of these adjustments to apply.
1.47% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled folk are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
88%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.