Hi, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Tane Mahuta Walk.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
84 Valid Reviews
The Tane Mahuta Walk experience has a total of 84 valid reviews. There are no invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 84 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 24 |
|
29% |
| 9/10 | 19 |
|
23% |
| 8/10 | 29 |
|
35% |
| 7/10 | 8 |
|
10% |
| 6/10 | 4 |
|
5% |
| 5/10 | 0 |
|
0% |
| 4/10 | 0 |
|
0% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
86.07% Average
The raw data average (mean) for all the Tane Mahuta Walk valid reviews is 86.07% and is based on 84 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
76 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 84 valid reviews, the experience has 76 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 76 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 19 |
|
25% |
| 9/10 | 18 |
|
24% |
| 8/10 | 28 |
|
37% |
| 7/10 | 8 |
|
11% |
| 6/10 | 3 |
|
4% |
| 5/10 | 0 |
|
0% |
| 4/10 | 0 |
|
0% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
85.53% Average
The raw data average (mean) for all the Tane Mahuta Walk face-to-face reviews is 85.53% and is based on 76 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
87.01%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Backpack On Fire | 10/10 | 2503 days | 100% |
| Stefano Clerici | 10/10 | 3052 days | 70% |
| Lucile | 9/10 | 3542 days | 42% |
| Simon Hall | 8/10 | 3575 days | 40% |
| Mario Schaeffer | 9/10 | 3577 days | 40% |
| Erna Muller | 8/10 | 3583 days | 40% |
| Kristina Nunoz | 8/10 | 3587 days | 39% |
| Wendy Steer | 9/10 | 3624 days | 38% |
| Hannes | 7/10 | 3879 days | 22% |
| Sylvie Smets | 8/10 | 3880 days | 24% |
| Jamie Serieux | 8/10 | 3887 days | 23% |
| Luala F | 8/10 | 3891 days | 23% |
| Birthe | 8/10 | 3895 days | 23% |
| Michael Regensburger | 7/10 | 3902 days | 21% |
| Paul and Astrid | 10/10 | 3916 days | 22% |
| Maddalena Buffoni | 10/10 | 3923 days | 22% |
| Tina Rust | 10/10 | 3923 days | 22% |
| Fabian | 6/10 | 3928 days | 18% |
| Josef Biller | 10/10 | 3928 days | 21% |
| Stella and Merle | 8/10 | 3940 days | 20% |
| Christine Schtenker | 8/10 | 3940 days | 20% |
| Jonathan Gourmel | 10/10 | 3942 days | 21% |
| Mikkel Pallesen | 6/10 | 3944 days | 17% |
| Petru | 8/10 | 3945 days | 20% |
| Tom Theuer | 10/10 | 3953 days | 20% |
| Paul McDermott | 10/10 | 3997 days | 18% |
| Celia Nowak | 9/10 | 4303 days | 1% |
| Ives van der Sluijs | 8/10 | 4317 days | 0% |
| Mattias | 7/10 | 4606 days | 23% |
| Christina | 7/10 | 4617 days | 23% |
| Fenna Newmann | 8/10 | 4642 days | 24% |
| Sara Berton | 10/10 | 4644 days | 25% |
| Maxime Ripoche | 10/10 | 4644 days | 25% |
| Ruth Watkin | 7/10 | 4659 days | 23% |
| Dan Lawson | 10/10 | 4675 days | 25% |
| Jeremy | 10/10 | 4725 days | 25% |
| Loesje | 6/10 | 5059 days | 21% |
| Ingrid | 9/10 | 5072 days | 24% |
| Stephan Olivier | 10/10 | 5094 days | 25% |
| Stephan Olivier | 10/10 | 5094 days | 25% |
| Reinhard Stahl | 8/10 | 5095 days | 24% |
| Reinhard Stahl | 8/10 | 5095 days | 24% |
| Verest | 9/10 | 5106 days | 24% |
| Jaqi_Gary | 9/10 | 5120 days | 24% |
| KDS_Holiday | 10/10 | 5151 days | 25% |
| Keegan Jansen | 8/10 | 5360 days | 24% |
| Mike Breele | 9/10 | 5365 days | 24% |
| Denise & Maciej Holzer | 8/10 | 5369 days | 24% |
| Anglea de Smit | 8/10 | 5376 days | 24% |
| Hazel & Alan Damerell | 10/10 | 5376 days | 25% |
| Frans | 9/10 | 5377 days | 24% |
| Marjolein Hartsuiker | 10/10 | 5380 days | 25% |
| Fleur & Nils | 8/10 | 5387 days | 24% |
| Anika | 8/10 | 5393 days | 24% |
| Janet | 8/10 | 5394 days | 24% |
| bosha22 | 10/10 | 5425 days | 25% |
| Andreas & Sonja | 9/10 | 5472 days | 24% |
| Derek | 10/10 | 5711 days | 25% |
| De Groot | 9/10 | 5715 days | 24% |
| Henrick Lund | 10/10 | 5718 days | 25% |
| Kari Tervo | 9/10 | 5723 days | 24% |
| Monica | 10/10 | 5727 days | 25% |
| Jan Vlasblom | 8/10 | 5739 days | 24% |
| Faucon | 7/10 | 5746 days | 23% |
| Derek Dean | 9/10 | 5751 days | 24% |
| Jarob Brezigar | 8/10 | 5752 days | 24% |
| ersinger | 7/10 | 6065 days | 23% |
| Alan & Lorna | 8/10 | 6089 days | 24% |
| Gerhard Kronen | 8/10 | 6093 days | 24% |
| jongejan | 9/10 | 6102 days | 24% |
| Josy | 10/10 | 6116 days | 25% |
| Ake Erlandsson | 9/10 | 6120 days | 24% |
| Matthias & Johannes | 8/10 | 6122 days | 24% |
| balthes | 9/10 | 6169 days | 24% |
| biene | 10/10 | 6170 days | 25% |
| braunweiler | 8/10 | 6175 days | 24% |
| nadinef | 8/10 | 6178 days | 24% |
| andres | 9/10 | 6178 days | 24% |
| Anne Ford | 7/10 | 6188 days | 23% |
| Artur D | 8/10 | 6188 days | 24% |
| Andrew Lonsdale | 6/10 | 6414 days | 21% |
| neeltjec | 9/10 | 6430 days | 24% |
| LaurensD | 9/10 | 6430 days | 24% |
| LuukKarin | 8/10 | 6432 days | 24% |
No Adjustment
Several adjustments to the weighted average may be added to improve relevancy and credibility. Tane Mahuta Walk does not meet the criteria for any of these adjustments to apply.
1.45% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled folk are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
88%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.