Hey, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Tane Mahuta Walk.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
84 Valid Reviews
The Tane Mahuta Walk experience has a total of 84 valid reviews. There are no invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 84 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 24 |
|
29% |
| 9/10 | 19 |
|
23% |
| 8/10 | 29 |
|
35% |
| 7/10 | 8 |
|
10% |
| 6/10 | 4 |
|
5% |
| 5/10 | 0 |
|
0% |
| 4/10 | 0 |
|
0% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
86.07% Average
The raw data average (mean) for all the Tane Mahuta Walk valid reviews is 86.07% and is based on 84 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
76 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 84 valid reviews, the experience has 76 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 76 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 19 |
|
25% |
| 9/10 | 18 |
|
24% |
| 8/10 | 28 |
|
37% |
| 7/10 | 8 |
|
11% |
| 6/10 | 3 |
|
4% |
| 5/10 | 0 |
|
0% |
| 4/10 | 0 |
|
0% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
85.53% Average
The raw data average (mean) for all the Tane Mahuta Walk face-to-face reviews is 85.53% and is based on 76 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
86.95%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Backpack On Fire | 10/10 | 2381 days | 100% |
| Stefano Clerici | 10/10 | 2930 days | 70% |
| Lucile | 9/10 | 3420 days | 42% |
| Simon Hall | 8/10 | 3453 days | 40% |
| Mario Schaeffer | 9/10 | 3455 days | 40% |
| Erna Muller | 8/10 | 3461 days | 40% |
| Kristina Nunoz | 8/10 | 3465 days | 39% |
| Wendy Steer | 9/10 | 3502 days | 38% |
| Hannes | 7/10 | 3757 days | 22% |
| Sylvie Smets | 8/10 | 3758 days | 24% |
| Jamie Serieux | 8/10 | 3765 days | 23% |
| Luala F | 8/10 | 3769 days | 23% |
| Birthe | 8/10 | 3773 days | 23% |
| Michael Regensburger | 7/10 | 3780 days | 21% |
| Paul and Astrid | 10/10 | 3794 days | 22% |
| Maddalena Buffoni | 10/10 | 3801 days | 22% |
| Tina Rust | 10/10 | 3801 days | 22% |
| Fabian | 6/10 | 3806 days | 17% |
| Josef Biller | 10/10 | 3806 days | 22% |
| Stella and Merle | 8/10 | 3818 days | 20% |
| Christine Schtenker | 8/10 | 3818 days | 20% |
| Jonathan Gourmel | 10/10 | 3820 days | 21% |
| Mikkel Pallesen | 6/10 | 3822 days | 16% |
| Petru | 8/10 | 3823 days | 20% |
| Tom Theuer | 10/10 | 3831 days | 20% |
| Paul McDermott | 10/10 | 3875 days | 18% |
| Celia Nowak | 9/10 | 4181 days | 1% |
| Ives van der Sluijs | 8/10 | 4195 days | 0% |
| Mattias | 7/10 | 4484 days | 16% |
| Christina | 7/10 | 4495 days | 16% |
| Fenna Newmann | 8/10 | 4520 days | 18% |
| Sara Berton | 10/10 | 4522 days | 18% |
| Maxime Ripoche | 10/10 | 4522 days | 18% |
| Ruth Watkin | 7/10 | 4537 days | 16% |
| Dan Lawson | 10/10 | 4553 days | 18% |
| Jeremy | 10/10 | 4603 days | 18% |
| Loesje | 6/10 | 4937 days | 14% |
| Ingrid | 9/10 | 4950 days | 18% |
| Stephan Olivier | 10/10 | 4972 days | 18% |
| Stephan Olivier | 10/10 | 4972 days | 18% |
| Reinhard Stahl | 8/10 | 4973 days | 18% |
| Reinhard Stahl | 8/10 | 4973 days | 18% |
| Verest | 9/10 | 4984 days | 18% |
| Jaqi_Gary | 9/10 | 4998 days | 18% |
| KDS_Holiday | 10/10 | 5029 days | 18% |
| Keegan Jansen | 8/10 | 5238 days | 18% |
| Mike Breele | 9/10 | 5243 days | 18% |
| Denise & Maciej Holzer | 8/10 | 5247 days | 18% |
| Anglea de Smit | 8/10 | 5254 days | 18% |
| Hazel & Alan Damerell | 10/10 | 5254 days | 18% |
| Frans | 9/10 | 5255 days | 18% |
| Marjolein Hartsuiker | 10/10 | 5258 days | 18% |
| Fleur & Nils | 8/10 | 5265 days | 18% |
| Anika | 8/10 | 5271 days | 18% |
| Janet | 8/10 | 5272 days | 18% |
| bosha22 | 10/10 | 5303 days | 18% |
| Andreas & Sonja | 9/10 | 5350 days | 18% |
| Derek | 10/10 | 5589 days | 18% |
| De Groot | 9/10 | 5593 days | 18% |
| Henrick Lund | 10/10 | 5596 days | 18% |
| Kari Tervo | 9/10 | 5601 days | 18% |
| Monica | 10/10 | 5605 days | 18% |
| Jan Vlasblom | 8/10 | 5617 days | 18% |
| Faucon | 7/10 | 5624 days | 16% |
| Derek Dean | 9/10 | 5629 days | 18% |
| Jarob Brezigar | 8/10 | 5630 days | 18% |
| ersinger | 7/10 | 5943 days | 16% |
| Alan & Lorna | 8/10 | 5967 days | 18% |
| Gerhard Kronen | 8/10 | 5971 days | 18% |
| jongejan | 9/10 | 5980 days | 18% |
| Josy | 10/10 | 5994 days | 18% |
| Ake Erlandsson | 9/10 | 5998 days | 18% |
| Matthias & Johannes | 8/10 | 6000 days | 18% |
| balthes | 9/10 | 6047 days | 18% |
| biene | 10/10 | 6048 days | 18% |
| braunweiler | 8/10 | 6053 days | 18% |
| nadinef | 8/10 | 6056 days | 18% |
| andres | 9/10 | 6056 days | 18% |
| Anne Ford | 7/10 | 6066 days | 16% |
| Artur D | 8/10 | 6066 days | 18% |
| Andrew Lonsdale | 6/10 | 6292 days | 14% |
| neeltjec | 9/10 | 6308 days | 18% |
| LaurensD | 9/10 | 6308 days | 18% |
| LuukKarin | 8/10 | 6310 days | 18% |
No Adjustment
Several adjustments to the weighted average may be added to improve relevancy and credibility. Tane Mahuta Walk does not meet the criteria for any of these adjustments to apply.
1.47% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled folk are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
88%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.