Hi, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Tane Mahuta Walk.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Tane Mahuta Walk
Valid Reviews
84 Valid Reviews
The Tane Mahuta Walk experience has a total of 84 valid reviews. There are no invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 84 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 24 |
|
29% |
| 9/10 | 19 |
|
23% |
| 8/10 | 29 |
|
35% |
| 7/10 | 8 |
|
10% |
| 6/10 | 4 |
|
5% |
| 5/10 | 0 |
|
0% |
| 4/10 | 0 |
|
0% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
86.07% Average
The raw data average (mean) for all the Tane Mahuta Walk valid reviews is 86.07% and is based on 84 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
76 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 84 valid reviews, the experience has 76 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 76 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 19 |
|
25% |
| 9/10 | 18 |
|
24% |
| 8/10 | 28 |
|
37% |
| 7/10 | 8 |
|
11% |
| 6/10 | 3 |
|
4% |
| 5/10 | 0 |
|
0% |
| 4/10 | 0 |
|
0% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
85.53% Average
The raw data average (mean) for all the Tane Mahuta Walk face-to-face reviews is 85.53% and is based on 76 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
86.96%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Backpack On Fire | 10/10 | 2403 days | 100% |
| Stefano Clerici | 10/10 | 2951 days | 70% |
| Lucile | 9/10 | 3442 days | 42% |
| Simon Hall | 8/10 | 3475 days | 40% |
| Mario Schaeffer | 9/10 | 3477 days | 40% |
| Erna Muller | 8/10 | 3483 days | 40% |
| Kristina Nunoz | 8/10 | 3487 days | 39% |
| Wendy Steer | 9/10 | 3524 days | 38% |
| Hannes | 7/10 | 3779 days | 22% |
| Sylvie Smets | 8/10 | 3780 days | 24% |
| Jamie Serieux | 8/10 | 3787 days | 23% |
| Luala F | 8/10 | 3791 days | 23% |
| Birthe | 8/10 | 3795 days | 23% |
| Michael Regensburger | 7/10 | 3802 days | 21% |
| Paul and Astrid | 10/10 | 3816 days | 22% |
| Maddalena Buffoni | 10/10 | 3823 days | 22% |
| Tina Rust | 10/10 | 3823 days | 22% |
| Fabian | 6/10 | 3828 days | 17% |
| Josef Biller | 10/10 | 3828 days | 22% |
| Stella and Merle | 8/10 | 3840 days | 20% |
| Christine Schtenker | 8/10 | 3840 days | 20% |
| Jonathan Gourmel | 10/10 | 3842 days | 21% |
| Mikkel Pallesen | 6/10 | 3844 days | 17% |
| Petru | 8/10 | 3845 days | 20% |
| Tom Theuer | 10/10 | 3853 days | 20% |
| Paul McDermott | 10/10 | 3897 days | 18% |
| Celia Nowak | 9/10 | 4203 days | 1% |
| Ives van der Sluijs | 8/10 | 4217 days | 0% |
| Mattias | 7/10 | 4506 days | 17% |
| Christina | 7/10 | 4517 days | 17% |
| Fenna Newmann | 8/10 | 4542 days | 19% |
| Sara Berton | 10/10 | 4544 days | 19% |
| Maxime Ripoche | 10/10 | 4544 days | 19% |
| Ruth Watkin | 7/10 | 4559 days | 17% |
| Dan Lawson | 10/10 | 4575 days | 19% |
| Jeremy | 10/10 | 4625 days | 19% |
| Loesje | 6/10 | 4959 days | 15% |
| Ingrid | 9/10 | 4972 days | 19% |
| Stephan Olivier | 10/10 | 4994 days | 19% |
| Stephan Olivier | 10/10 | 4994 days | 19% |
| Reinhard Stahl | 8/10 | 4995 days | 19% |
| Reinhard Stahl | 8/10 | 4995 days | 19% |
| Verest | 9/10 | 5006 days | 19% |
| Jaqi_Gary | 9/10 | 5020 days | 19% |
| KDS_Holiday | 10/10 | 5051 days | 19% |
| Keegan Jansen | 8/10 | 5260 days | 19% |
| Mike Breele | 9/10 | 5265 days | 19% |
| Denise & Maciej Holzer | 8/10 | 5269 days | 19% |
| Anglea de Smit | 8/10 | 5276 days | 19% |
| Hazel & Alan Damerell | 10/10 | 5276 days | 19% |
| Frans | 9/10 | 5277 days | 19% |
| Marjolein Hartsuiker | 10/10 | 5280 days | 19% |
| Fleur & Nils | 8/10 | 5287 days | 19% |
| Anika | 8/10 | 5293 days | 19% |
| Janet | 8/10 | 5294 days | 19% |
| bosha22 | 10/10 | 5325 days | 19% |
| Andreas & Sonja | 9/10 | 5372 days | 19% |
| Derek | 10/10 | 5611 days | 19% |
| De Groot | 9/10 | 5615 days | 19% |
| Henrick Lund | 10/10 | 5618 days | 19% |
| Kari Tervo | 9/10 | 5623 days | 19% |
| Monica | 10/10 | 5627 days | 19% |
| Jan Vlasblom | 8/10 | 5639 days | 19% |
| Faucon | 7/10 | 5646 days | 17% |
| Derek Dean | 9/10 | 5651 days | 19% |
| Jarob Brezigar | 8/10 | 5652 days | 19% |
| ersinger | 7/10 | 5965 days | 17% |
| Alan & Lorna | 8/10 | 5989 days | 19% |
| Gerhard Kronen | 8/10 | 5993 days | 19% |
| jongejan | 9/10 | 6002 days | 19% |
| Josy | 10/10 | 6016 days | 19% |
| Ake Erlandsson | 9/10 | 6020 days | 19% |
| Matthias & Johannes | 8/10 | 6022 days | 19% |
| balthes | 9/10 | 6069 days | 19% |
| biene | 10/10 | 6070 days | 19% |
| braunweiler | 8/10 | 6075 days | 19% |
| nadinef | 8/10 | 6078 days | 19% |
| andres | 9/10 | 6078 days | 19% |
| Anne Ford | 7/10 | 6088 days | 17% |
| Artur D | 8/10 | 6088 days | 19% |
| Andrew Lonsdale | 6/10 | 6314 days | 15% |
| neeltjec | 9/10 | 6330 days | 19% |
| LaurensD | 9/10 | 6330 days | 19% |
| LuukKarin | 8/10 | 6332 days | 19% |
Adjustments
No Adjustment
Several adjustments to the weighted average may be added to improve relevancy and credibility. Tane Mahuta Walk does not meet the criteria for any of these adjustments to apply.
Balancing Adjustment
1.46% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled folk are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Final Ranking Score
88%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.