Kia ora, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Tane Mahuta Walk.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
84 Valid Reviews
The Tane Mahuta Walk experience has a total of 84 valid reviews. There are no invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 84 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 24 |
|
29% |
| 9/10 | 19 |
|
23% |
| 8/10 | 29 |
|
35% |
| 7/10 | 8 |
|
10% |
| 6/10 | 4 |
|
5% |
| 5/10 | 0 |
|
0% |
| 4/10 | 0 |
|
0% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
86.07% Average
The raw data average (mean) for all the Tane Mahuta Walk valid reviews is 86.07% and is based on 84 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
76 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 84 valid reviews, the experience has 76 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 76 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 19 |
|
25% |
| 9/10 | 18 |
|
24% |
| 8/10 | 28 |
|
37% |
| 7/10 | 8 |
|
11% |
| 6/10 | 3 |
|
4% |
| 5/10 | 0 |
|
0% |
| 4/10 | 0 |
|
0% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
85.53% Average
The raw data average (mean) for all the Tane Mahuta Walk face-to-face reviews is 85.53% and is based on 76 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
87.18%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Backpack On Fire | 10/10 | 2241 days | 100% |
| Stefano Clerici | 10/10 | 2789 days | 74% |
| Lucile | 9/10 | 3280 days | 50% |
| Simon Hall | 8/10 | 3313 days | 48% |
| Mario Schaeffer | 9/10 | 3315 days | 49% |
| Erna Muller | 8/10 | 3321 days | 48% |
| Kristina Nunoz | 8/10 | 3325 days | 48% |
| Wendy Steer | 9/10 | 3362 days | 47% |
| Hannes | 7/10 | 3617 days | 32% |
| Sylvie Smets | 8/10 | 3618 days | 34% |
| Jamie Serieux | 8/10 | 3625 days | 34% |
| Luala F | 8/10 | 3629 days | 34% |
| Birthe | 8/10 | 3633 days | 34% |
| Michael Regensburger | 7/10 | 3640 days | 31% |
| Paul and Astrid | 10/10 | 3654 days | 33% |
| Maddalena Buffoni | 10/10 | 3661 days | 33% |
| Tina Rust | 10/10 | 3661 days | 33% |
| Fabian | 6/10 | 3666 days | 28% |
| Josef Biller | 10/10 | 3666 days | 33% |
| Stella and Merle | 8/10 | 3678 days | 31% |
| Christine Schtenker | 8/10 | 3678 days | 31% |
| Jonathan Gourmel | 10/10 | 3680 days | 32% |
| Mikkel Pallesen | 6/10 | 3682 days | 27% |
| Petru | 8/10 | 3683 days | 31% |
| Tom Theuer | 10/10 | 3691 days | 31% |
| Paul McDermott | 10/10 | 3735 days | 29% |
| Celia Nowak | 9/10 | 4041 days | 15% |
| Ives van der Sluijs | 8/10 | 4055 days | 14% |
| Mattias | 7/10 | 4344 days | 0% |
| Christina | 7/10 | 4355 days | 0% |
| Fenna Newmann | 8/10 | 4380 days | 23% |
| Sara Berton | 10/10 | 4382 days | 23% |
| Maxime Ripoche | 10/10 | 4382 days | 23% |
| Ruth Watkin | 7/10 | 4397 days | 21% |
| Dan Lawson | 10/10 | 4413 days | 23% |
| Jeremy | 10/10 | 4463 days | 23% |
| Loesje | 6/10 | 4797 days | 20% |
| Ingrid | 9/10 | 4810 days | 23% |
| Stephan Olivier | 10/10 | 4832 days | 23% |
| Stephan Olivier | 10/10 | 4832 days | 23% |
| Reinhard Stahl | 8/10 | 4833 days | 23% |
| Reinhard Stahl | 8/10 | 4833 days | 23% |
| Verest | 9/10 | 4844 days | 23% |
| Jaqi_Gary | 9/10 | 4858 days | 23% |
| KDS_Holiday | 10/10 | 4889 days | 23% |
| Keegan Jansen | 8/10 | 5098 days | 23% |
| Mike Breele | 9/10 | 5103 days | 23% |
| Denise & Maciej Holzer | 8/10 | 5107 days | 23% |
| Anglea de Smit | 8/10 | 5114 days | 23% |
| Hazel & Alan Damerell | 10/10 | 5114 days | 23% |
| Frans | 9/10 | 5115 days | 23% |
| Marjolein Hartsuiker | 10/10 | 5118 days | 23% |
| Fleur & Nils | 8/10 | 5125 days | 23% |
| Anika | 8/10 | 5131 days | 23% |
| Janet | 8/10 | 5132 days | 23% |
| bosha22 | 10/10 | 5163 days | 23% |
| Andreas & Sonja | 9/10 | 5210 days | 23% |
| Derek | 10/10 | 5449 days | 23% |
| De Groot | 9/10 | 5453 days | 23% |
| Henrick Lund | 10/10 | 5456 days | 23% |
| Kari Tervo | 9/10 | 5461 days | 23% |
| Monica | 10/10 | 5465 days | 23% |
| Jan Vlasblom | 8/10 | 5477 days | 23% |
| Faucon | 7/10 | 5484 days | 21% |
| Derek Dean | 9/10 | 5489 days | 23% |
| Jarob Brezigar | 8/10 | 5490 days | 23% |
| ersinger | 7/10 | 5803 days | 21% |
| Alan & Lorna | 8/10 | 5827 days | 23% |
| Gerhard Kronen | 8/10 | 5831 days | 23% |
| jongejan | 9/10 | 5840 days | 23% |
| Josy | 10/10 | 5854 days | 23% |
| Ake Erlandsson | 9/10 | 5858 days | 23% |
| Matthias & Johannes | 8/10 | 5860 days | 23% |
| balthes | 9/10 | 5907 days | 23% |
| biene | 10/10 | 5908 days | 23% |
| braunweiler | 8/10 | 5913 days | 23% |
| nadinef | 8/10 | 5916 days | 23% |
| andres | 9/10 | 5916 days | 23% |
| Anne Ford | 7/10 | 5926 days | 21% |
| Artur D | 8/10 | 5926 days | 23% |
| Andrew Lonsdale | 6/10 | 6152 days | 20% |
| neeltjec | 9/10 | 6168 days | 23% |
| LaurensD | 9/10 | 6168 days | 23% |
| LuukKarin | 8/10 | 6170 days | 23% |
No Adjustment
Several adjustments to the weighted average may be added to improve relevancy and credibility. Tane Mahuta Walk does not meet the criteria for any of these adjustments to apply.
1.43% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled folk are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
88%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.