Hi, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.

The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!

We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?

Below you'll find details around some of the important factors that went into calculating the ranking score for Tane Mahuta Walk.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.

Cymen Crick's avatar

Cymen Crick

Rankers Owner

Tane Mahuta Walk

Valid Reviews

84 Valid Reviews

The Tane Mahuta Walk experience has a total of 84 valid reviews. There are no invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.

Below is the distribution of ratings for the 84 valid reviews:

Rating Count Percentage
10/10 24
29%
9/10 19
23%
8/10 29
35%
7/10 8
10%
6/10 4
5%
5/10 0
0%
4/10 0
0%
3/10 0
0%
2/10 0
0%
1/10 0
0%

86.07% Average

The raw data average (mean) for all the Tane Mahuta Walk valid reviews is 86.07% and is based on 84 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.

Face-to-Face Reviews

76 Face-to-Face Reviews

The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.

More about face-to-face reviews

Within the 84 valid reviews, the experience has 76 face-to-face reviews collected during interviews by our team.

Below is the distribution of ratings for the 76 face-to-face reviews:

Rating Count Percentage
10/10 19
25%
9/10 18
24%
8/10 28
37%
7/10 8
11%
6/10 3
4%
5/10 0
0%
4/10 0
0%
3/10 0
0%
2/10 0
0%
1/10 0
0%

85.53% Average

The raw data average (mean) for all the Tane Mahuta Walk face-to-face reviews is 85.53% and is based on 76 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.

Weighted Average

86.99%

Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.

Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.

Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.

Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.

Reviewer Rating Age Relative Weight
Backpack On Fire 10/10 2463 days 100%
Stefano Clerici 10/10 3011 days 70%
Lucile 9/10 3502 days 42%
Simon Hall 8/10 3535 days 40%
Mario Schaeffer 9/10 3537 days 40%
Erna Muller 8/10 3543 days 40%
Kristina Nunoz 8/10 3547 days 39%
Wendy Steer 9/10 3584 days 38%
Hannes 7/10 3839 days 22%
Sylvie Smets 8/10 3840 days 24%
Jamie Serieux 8/10 3847 days 23%
Luala F 8/10 3851 days 23%
Birthe 8/10 3855 days 23%
Michael Regensburger 7/10 3862 days 21%
Paul and Astrid 10/10 3876 days 22%
Maddalena Buffoni 10/10 3883 days 22%
Tina Rust 10/10 3883 days 22%
Fabian 6/10 3888 days 18%
Josef Biller 10/10 3888 days 22%
Stella and Merle 8/10 3900 days 20%
Christine Schtenker 8/10 3900 days 20%
Jonathan Gourmel 10/10 3902 days 21%
Mikkel Pallesen 6/10 3904 days 17%
Petru 8/10 3905 days 20%
Tom Theuer 10/10 3913 days 20%
Paul McDermott 10/10 3957 days 18%
Celia Nowak 9/10 4263 days 1%
Ives van der Sluijs 8/10 4277 days 0%
Mattias 7/10 4566 days 21%
Christina 7/10 4577 days 21%
Fenna Newmann 8/10 4602 days 22%
Sara Berton 10/10 4604 days 23%
Maxime Ripoche 10/10 4604 days 23%
Ruth Watkin 7/10 4619 days 21%
Dan Lawson 10/10 4635 days 23%
Jeremy 10/10 4685 days 23%
Loesje 6/10 5019 days 19%
Ingrid 9/10 5032 days 22%
Stephan Olivier 10/10 5054 days 23%
Stephan Olivier 10/10 5054 days 23%
Reinhard Stahl 8/10 5055 days 22%
Reinhard Stahl 8/10 5055 days 22%
Verest 9/10 5066 days 22%
Jaqi_Gary 9/10 5080 days 22%
KDS_Holiday 10/10 5111 days 23%
Keegan Jansen 8/10 5320 days 22%
Mike Breele 9/10 5325 days 22%
Denise & Maciej Holzer 8/10 5329 days 22%
Anglea de Smit 8/10 5336 days 22%
Hazel & Alan Damerell 10/10 5336 days 23%
Frans 9/10 5337 days 22%
Marjolein Hartsuiker 10/10 5340 days 23%
Fleur & Nils 8/10 5347 days 22%
Anika 8/10 5353 days 22%
Janet 8/10 5354 days 22%
bosha22 10/10 5385 days 23%
Andreas & Sonja 9/10 5432 days 22%
Derek 10/10 5671 days 23%
De Groot 9/10 5675 days 22%
Henrick Lund 10/10 5678 days 23%
Kari Tervo 9/10 5683 days 22%
Monica 10/10 5687 days 23%
Jan Vlasblom 8/10 5699 days 22%
Faucon 7/10 5706 days 21%
Derek Dean 9/10 5711 days 22%
Jarob Brezigar 8/10 5712 days 22%
ersinger 7/10 6025 days 21%
Alan & Lorna 8/10 6049 days 22%
Gerhard Kronen 8/10 6053 days 22%
jongejan 9/10 6062 days 22%
Josy 10/10 6076 days 23%
Ake Erlandsson 9/10 6080 days 22%
Matthias & Johannes 8/10 6082 days 22%
balthes 9/10 6129 days 22%
biene 10/10 6130 days 23%
braunweiler 8/10 6135 days 22%
nadinef 8/10 6138 days 22%
andres 9/10 6138 days 22%
Anne Ford 7/10 6148 days 21%
Artur D 8/10 6148 days 22%
Andrew Lonsdale 6/10 6374 days 19%
neeltjec 9/10 6390 days 22%
LaurensD 9/10 6390 days 22%
LuukKarin 8/10 6392 days 22%

Adjustments

No Adjustment

Several adjustments to the weighted average may be added to improve relevancy and credibility. Tane Mahuta Walk does not meet the criteria for any of these adjustments to apply.

Balancing Adjustment

1.46% Adjustment

Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.

You won't be surprised to learn that disgruntled folk are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.

We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.

Final Ranking Score

88%

The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.