G'day, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Orewa Beach Holiday Park.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Orewa Beach Holiday Park
Valid Reviews
75 Valid Reviews
The Orewa Beach Holiday Park experience has a total of 77 reviews. There are 75 valid reviews that are included when calculating the ranking score and 2 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 75 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 15 |
|
20% |
| 9/10 | 27 |
|
36% |
| 8/10 | 17 |
|
23% |
| 7/10 | 8 |
|
11% |
| 6/10 | 3 |
|
4% |
| 5/10 | 0 |
|
0% |
| 4/10 | 0 |
|
0% |
| 3/10 | 2 |
|
3% |
| 2/10 | 0 |
|
0% |
| 1/10 | 3 |
|
4% |
81.60% Average
The raw data average (mean) for all the Orewa Beach Holiday Park valid reviews is 81.60% and is based on 75 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
34 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 75 valid reviews, the experience has 34 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 34 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 10 |
|
29% |
| 9/10 | 9 |
|
26% |
| 8/10 | 7 |
|
21% |
| 7/10 | 5 |
|
15% |
| 6/10 | 2 |
|
6% |
| 5/10 | 0 |
|
0% |
| 4/10 | 0 |
|
0% |
| 3/10 | 1 |
|
3% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
84.41% Average
The raw data average (mean) for all the Orewa Beach Holiday Park face-to-face reviews is 84.41% and is based on 34 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
84.50%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Sean | 10/10 | 528 days | 100% |
| Mike Fricker | 9/10 | 620 days | 92% |
| Mark | 9/10 | 681 days | 87% |
| Estefania | 1/10 | 741 days | 33% |
| Anne | 8/10 | 863 days | 67% |
| Fletch | 9/10 | 1106 days | 41% |
| Encantador | 9/10 | 1867 days | 6% |
| John Cooper | 10/10 | 2263 days | 5% |
| dgee | 8/10 | 2294 days | 5% |
| Gaudenz Schnell | 9/10 | 2536 days | 4% |
| NM | 1/10 | 2536 days | 2% |
| Steve Hirst | 8/10 | 2598 days | 4% |
| ian kennedy | 9/10 | 2659 days | 4% |
| Inez Cavallaro | 10/10 | 2689 days | 4% |
| Mike Fricker | 9/10 | 2689 days | 4% |
| Ryan | 9/10 | 2751 days | 4% |
| Courtney Sharples | 9/10 | 2881 days | 3% |
| Amy Purling | 6/10 | 3027 days | 3% |
| Geoff Steele | 8/10 | 3054 days | 3% |
| Mark Johnston | 8/10 | 3368 days | 2% |
| Tim Burnett | 7/10 | 3417 days | 2% |
| Sian James | 7/10 | 3549 days | 2% |
| Jude and Chris | 9/10 | 3549 days | 2% |
| Eric Bellas | 8/10 | 3584 days | 2% |
| Bill Milburn | 9/10 | 3635 days | 2% |
| Sandy Stamp | 10/10 | 3636 days | 2% |
| Olaf | 3/10 | 3668 days | 1% |
| Victoria Byrnes | 9/10 | 3865 days | 1% |
| Alasdair Handley | 8/10 | 3969 days | 1% |
| Oliver Powles | 10/10 | 4067 days | 1% |
| Ron Clarke | 7/10 | 4120 days | 1% |
| Brita Topp | 9/10 | 4273 days | 0% |
| Pete | 9/10 | 4273 days | 0% |
| Mike Fricker | 9/10 | 4273 days | 0% |
| Florian Klein | 7/10 | 4286 days | 0% |
| Family Trip | 8/10 | 4334 days | 0% |
| Kristina | 8/10 | 4352 days | 0% |
| Chevy Levy | 1/10 | 4362 days | 0% |
| Angela Neville | 9/10 | 4370 days | 0% |
| Dave Horry | 9/10 | 4577 days | 1% |
| Samuel Fritscher | 9/10 | 4694 days | 1% |
| Emily Sweetman | 8/10 | 4699 days | 1% |
| Peter | 10/10 | 4782 days | 1% |
| Reinhard Stahl | 10/10 | 4794 days | 1% |
| Reinhard Stahl | 10/10 | 4794 days | 1% |
| Behrens | 10/10 | 4798 days | 1% |
| Julia Ramseier | 10/10 | 4801 days | 1% |
| memyselfandi | 8/10 | 4972 days | 1% |
| Campsalot | 10/10 | 5033 days | 1% |
| Peter Hart | 8/10 | 5061 days | 1% |
| Frans Roebroek | 9/10 | 5075 days | 1% |
| Gillian MacLaren | 6/10 | 5078 days | 1% |
| Sandy & Michaela | 10/10 | 5106 days | 1% |
| Peter, Noelle & Susanne | 10/10 | 5158 days | 1% |
| Bernhard & Brigitte Gosch | 8/10 | 5162 days | 1% |
| Oliver Graf | 10/10 | 5169 days | 1% |
| Binder | 7/10 | 5414 days | 1% |
| Michael Simmang | 8/10 | 5418 days | 1% |
| Tina Baun | 8/10 | 5422 days | 1% |
| Viola Rickert | 10/10 | 5432 days | 1% |
| Brian | 8/10 | 5433 days | 1% |
| Sanne | 6/10 | 5434 days | 1% |
| T Chapman | 7/10 | 5453 days | 1% |
| Bucher | 7/10 | 5544 days | 1% |
| Andrew Hammond | 9/10 | 5581 days | 1% |
| Gerdes | 8/10 | 5792 days | 1% |
| Daniel Goldsbrough | 7/10 | 5796 days | 1% |
| Luisa | 9/10 | 5805 days | 1% |
| Robertson | 9/10 | 5805 days | 1% |
| wannab | 9/10 | 5823 days | 1% |
| mikeel | 3/10 | 5869 days | 1% |
| pimn | 9/10 | 5879 days | 1% |
| Sibylle Locher | 9/10 | 5893 days | 1% |
| Monika Wenzel | 9/10 | 5893 days | 1% |
| BVanW | 9/10 | 6121 days | 1% |
Adjustments
Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.
Sample Size Adjustment
No Adjustment
A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Orewa Beach Holiday Park experience has plenty of reviews and does not meet the criteria for any adjustment.
Recent Reviews Adjustment
-4.06% Adjustment
There may be an adjustment if this experience hasn't received any reviews within the last 44 days. However the Orewa Beach Holiday Park experience does not meet the criteria for any adjustment.
In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.
The Orewa Beach Holiday Park experience has been adjusted for 200 days. Adjustments are according to the following table.
| Days | Adjustment |
|---|---|
| … | … |
| 197 | -4.00% |
| 198 | -4.02% |
| 199 | -4.04% |
| 200 | -4.06% |
| 201 | -4.08% |
| 202 | -4.10% |
| 203 | -4.12% |
| … | … |
Balancing Adjustment
2.88% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled customers are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Final Ranking Score
83%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.