Hi there, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Kauri Coast TOP 10 Holiday Park.
If you have any questions or comments about our ranking score calculation please get in touch at firstname.lastname@example.org. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
52 Valid Reviews
The Kauri Coast TOP 10 Holiday Park experience has a total of 54 reviews. There are 52 valid reviews that are included when calculating the ranking score and 2 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 52 valid reviews:
The raw data average (mean) for all the Kauri Coast TOP 10 Holiday Park valid reviews is 89.04% and is based on 52 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
23 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
Within the 52 valid reviews, the experience has 23 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 23 face-to-face reviews:
The raw data average (mean) for all the Kauri Coast TOP 10 Holiday Park face-to-face reviews is 86.09% and is based on 23 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
|Ancient Uncle||9/10||571 days||52%|
|Wendy Munro||10/10||813 days||19%|
|Jayne Rex||10/10||1153 days||5%|
|Bert Hughes||10/10||1422 days||4%|
|Madelyn Fagerman||10/10||1478 days||4%|
|Chantel Bennett||10/10||1485 days||4%|
|Caroline Booker||10/10||1573 days||4%|
|Benjamin Warnholz||10/10||1586 days||4%|
|Nick Mossman||10/10||1740 days||4%|
|Stephanie Oliver||8/10||1744 days||3%|
|Volker Stroenisch||8/10||1852 days||3%|
|Ann-Catherine Deblon||8/10||1876 days||3%|
|Annie Crafar||10/10||2031 days||3%|
|Denelle Coutts||2/10||2051 days||2%|
|Mike Fricker||8/10||2550 days||2%|
|Family Trip||10/10||2611 days||2%|
|mr burns||10/10||2670 days||2%|
|Julian Roots||9/10||2976 days||1%|
|Kiwi Flyer||8/10||3004 days||1%|
|Manuela and Thomas||9/10||3072 days||1%|
|Ian Douglas||9/10||3328 days||0%|
|V deLeeuw||9/10||3337 days||0%|
|Florion Scheffel||10/10||3346 days||0%|
|Peter Wall||10/10||3354 days||0%|
|Walter & Heidi Baumann||10/10||3355 days||0%|
|Eline Vakentijn||7/10||3355 days||0%|
|Scott Simpson||10/10||3358 days||0%|
|Hans Erik Munch||9/10||3368 days||0%|
|Benjamin Meier||9/10||3447 days||0%|
|Herman Plasman||8/10||3447 days||0%|
|Elke & Charlotte||8/10||3452 days||0%|
|Mark de Boer||7/10||3452 days||0%|
|Patricia French||8/10||3666 days||1%|
|Jason & Beth Berlin||9/10||3693 days||1%|
|Peter & Margo Boullin||9/10||3715 days||1%|
|John N||10/10||4066 days||1%|
|M and H Lunn||8/10||4081 days||1%|
|Amanda McCaig||5/10||4802 days||0%|
Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.
A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Kauri Coast TOP 10 Holiday Park experience has plenty of reviews and does not meet the criteria for any adjustment.
There may be an adjustment if this experience hasn't received any reviews within the last 72 days. However the Kauri Coast TOP 10 Holiday Park experience does not meet the criteria for any adjustment.
In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.
The Kauri Coast TOP 10 Holiday Park experience has been adjusted for 200 days. Adjustments are according to the following table.
The final ranking score once adjustments and rounding has been applied. This value is cached and recalculated each day. Therefore it may not be precisely accurate based on the other values presented.
If you have any questions or comments about our ranking score calculation please get in touch at email@example.com.