Ranking Score Explained

Kia ora, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.

The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!

We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?

Below you'll find details around some of the important factors that went into calculating the ranking score for Kauri Coast TOP 10 Holiday Park.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.

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Cymen Crick

Rankers Owner

Kauri Coast TOP 10 Holiday Park

Valid Reviews

67 Valid Reviews

The Kauri Coast TOP 10 Holiday Park experience has a total of 70 reviews. There are 67 valid reviews that are included when calculating the ranking score and 3 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.

Below is the distribution of ratings for the 67 valid reviews:

Rating Count Percentage
10/10 40
60%
9/10 12
18%
8/10 9
13%
7/10 3
4%
6/10 0
0%
5/10 1
1%
4/10 1
1%
3/10 0
0%
2/10 1
1%
1/10 0
0%

91.34% Average

The raw data average (mean) for all the Kauri Coast TOP 10 Holiday Park valid reviews is 91.34% and is based on 67 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.

Face-to-Face Reviews

23 Face-to-Face Reviews

The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.

More about face-to-face reviews

Within the 67 valid reviews, the experience has 23 face-to-face reviews collected during interviews by our team.

Below is the distribution of ratings for the 23 face-to-face reviews:

Rating Count Percentage
10/10 6
26%
9/10 9
39%
8/10 4
17%
7/10 3
13%
6/10 0
0%
5/10 0
0%
4/10 1
4%
3/10 0
0%
2/10 0
0%
1/10 0
0%

86.09% Average

The raw data average (mean) for all the Kauri Coast TOP 10 Holiday Park face-to-face reviews is 86.09% and is based on 23 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.

Weighted Average

98.85%

Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.

Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.

Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.

Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.

Reviewer Rating Age Relative Weight
Jona 10/10 310 days 100%
Chris 10/10 401 days 96%
Anne 10/10 401 days 96%
T. Ourist 10/10 463 days 93%
Helen 10/10 463 days 93%
Milli 10/10 524 days 89%
Katie 10/10 554 days 87%
Elissa 10/10 554 days 87%
Suzanne Keen 10/10 554 days 87%
Julie 10/10 554 days 87%
Elizabeth Keller 9/10 554 days 86%
Roger Heckly 10/10 585 days 85%
Dan 10/10 1101 days 37%
Anna Swain 10/10 1162 days 32%
Teresa 10/10 1284 days 23%
Anthea 10/10 1466 days 13%
Renee 10/10 1527 days 11%
Natascha 10/10 1680 days 6%
N&A 10/10 1771 days 5%
Ancient Uncle 9/10 1832 days 5%
Wendy Munro 10/10 2074 days 5%
Jayne Rex 10/10 2414 days 4%
Bert Hughes 10/10 2684 days 3%
Madelyn Fagerman 10/10 2739 days 3%
Chantel Bennett 10/10 2746 days 3%
Caroline Booker 10/10 2835 days 3%
Benjamin Warnholz 10/10 2847 days 3%
Nick Mossman 10/10 3001 days 3%
Stephanie Oliver 8/10 3005 days 3%
Volker Stroenisch 8/10 3113 days 2%
Ann-Catherine Deblon 8/10 3137 days 2%
Annie Crafar 10/10 3292 days 2%
Denelle Coutts 2/10 3312 days 1%
Mike Fricker 8/10 3811 days 1%
Family Trip 10/10 3872 days 1%
mr burns 10/10 3931 days 1%
Sabine 10/10 3992 days 1%
Julian Roots 9/10 4237 days 0%
Kiwi Flyer 8/10 4265 days 0%
Wenmechers 9/10 4317 days 0%
Manuela and Thomas 9/10 4333 days 0%
KDS_Holiday 10/10 4388 days 1%
Ian Douglas 9/10 4589 days 1%
V deLeeuw 9/10 4598 days 1%
Mike3 10/10 4602 days 1%
Florion Scheffel 10/10 4607 days 1%
Peter Wall 10/10 4615 days 1%
Walter & Heidi Baumann 10/10 4616 days 1%
Eline Vakentijn 7/10 4616 days 1%
Scott Simpson 10/10 4619 days 1%
Hans Erik Munch 9/10 4629 days 1%
Kroepfl 9/10 4630 days 1%
Benjamin Meier 9/10 4708 days 1%
Herman Plasman 8/10 4708 days 1%
Elke & Charlotte 8/10 4713 days 1%
Mark de Boer 7/10 4713 days 1%
Patricia French 8/10 4927 days 1%
Jason & Beth Berlin 9/10 4954 days 1%
Peter & Margo Boullin 9/10 4976 days 1%
chumfft 10/10 5149 days 1%
John N 10/10 5327 days 1%
M and H Lunn 8/10 5342 days 1%
Vanessa 4/10 5434 days 0%
wanganuilover 10/10 5484 days 1%
elisabethk 10/10 5552 days 1%
Ed 7/10 5708 days 1%
Amanda McCaig 5/10 6063 days 1%

Adjustments

Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.

Sample Size Adjustment

No Adjustment

A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Kauri Coast TOP 10 Holiday Park experience has plenty of reviews and does not meet the criteria for any adjustment.

Recent Reviews Adjustment

-3.40% Adjustment

There may be an adjustment if this experience hasn't received any reviews within the last 64 days. However the Kauri Coast TOP 10 Holiday Park experience does not meet the criteria for any adjustment.

In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.

The Kauri Coast TOP 10 Holiday Park experience has been adjusted for 200 days. Adjustments are according to the following table.

Days Adjustment
197 -3.35%
198 -3.37%
199 -3.38%
200 -3.40%
201 -3.42%
202 -3.44%
203 -3.45%

Balancing Adjustment

0.39% Adjustment

Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.

You won't be surprised to learn that disgruntled customers are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.

We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.

Final Ranking Score

96%

The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.