Hey, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Ahipara Top 10 Holiday Park.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Ahipara Top 10 Holiday Park
Valid Reviews
102 Valid Reviews
The Ahipara Top 10 Holiday Park experience has a total of 106 reviews. There are 102 valid reviews that are included when calculating the ranking score and 4 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 102 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 51 |
|
50% |
| 9/10 | 30 |
|
29% |
| 8/10 | 13 |
|
13% |
| 7/10 | 5 |
|
5% |
| 6/10 | 1 |
|
1% |
| 5/10 | 2 |
|
2% |
| 4/10 | 0 |
|
0% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
91.67% Average
The raw data average (mean) for all the Ahipara Top 10 Holiday Park valid reviews is 91.67% and is based on 102 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
13 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 102 valid reviews, the experience has 13 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 13 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 2 |
|
15% |
| 9/10 | 7 |
|
54% |
| 8/10 | 4 |
|
31% |
| 7/10 | 0 |
|
0% |
| 6/10 | 0 |
|
0% |
| 5/10 | 0 |
|
0% |
| 4/10 | 0 |
|
0% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
88.46% Average
The raw data average (mean) for all the Ahipara Top 10 Holiday Park face-to-face reviews is 88.46% and is based on 13 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
94.79%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Anja | 10/10 | 90 days | 100% |
| Debbie | 9/10 | 396 days | 91% |
| Marilyn Miller | 10/10 | 424 days | 90% |
| Stefan Lee | 9/10 | 608 days | 78% |
| Stu | 10/10 | 639 days | 77% |
| Morgane | 9/10 | 669 days | 74% |
| Roger Clark | 9/10 | 790 days | 64% |
| Kurt | 10/10 | 1096 days | 35% |
| Roger Heckly | 10/10 | 1127 days | 33% |
| Anne Hiske | 10/10 | 1155 days | 31% |
| Kellie | 9/10 | 1308 days | 20% |
| Dan | 10/10 | 1400 days | 15% |
| Jo Pullar | 10/10 | 1492 days | 11% |
| Amy | 9/10 | 1551 days | 9% |
| Tyler | 7/10 | 1582 days | 8% |
| Peri | 10/10 | 1826 days | 5% |
| Tayler | 8/10 | 1857 days | 5% |
| Richard ChCh NZ | 7/10 | 1885 days | 4% |
| Paul Thomas | 10/10 | 1916 days | 5% |
| Edy @#$ | 10/10 | 2008 days | 4% |
| Sara | 9/10 | 2038 days | 4% |
| Kris | 10/10 | 2038 days | 4% |
| Swiny101 | 10/10 | 2038 days | 4% |
| Robo | 9/10 | 2069 days | 4% |
| Evans Family | 10/10 | 2100 days | 4% |
| Michael Northam | 10/10 | 2251 days | 4% |
| Wendy | 10/10 | 2251 days | 4% |
| Dave Kitson | 9/10 | 2251 days | 4% |
| Maria | 10/10 | 2282 days | 4% |
| N&A | 5/10 | 2313 days | 3% |
| Dean | 10/10 | 2374 days | 4% |
| Traveller | 10/10 | 2616 days | 3% |
| Jen Doherty | 9/10 | 2616 days | 3% |
| Paul Smith | 10/10 | 2647 days | 3% |
| Sabine | 10/10 | 2647 days | 3% |
| Lizzie | 10/10 | 2708 days | 3% |
| Harrie | 10/10 | 2708 days | 3% |
| Stefan Beiner | 10/10 | 2708 days | 3% |
| Daphne H | 10/10 | 2769 days | 3% |
| Kimberly | 10/10 | 2769 days | 3% |
| Teaghan | 10/10 | 2861 days | 3% |
| Phil Masters | 10/10 | 2922 days | 3% |
| Michael Stützle | 10/10 | 2922 days | 3% |
| Birte | 9/10 | 2953 days | 3% |
| Annette | 10/10 | 2953 days | 3% |
| Cindy Blignaut | 10/10 | 2991 days | 3% |
| Leanne Taylor-Smith | 8/10 | 3031 days | 2% |
| Nora Tobies | 10/10 | 3048 days | 2% |
| Sandra Wilson-Ryke | 10/10 | 3083 days | 2% |
| Eline Stoutjesdijk | 8/10 | 3087 days | 2% |
| Leonie Scholten | 10/10 | 3153 days | 2% |
| Viola Cube | 9/10 | 3181 days | 2% |
| Jonathan Smith | 10/10 | 3305 days | 2% |
| Wayne Britton | 10/10 | 3310 days | 2% |
| Bert Tory | 10/10 | 3330 days | 2% |
| Paul Smith | 10/10 | 3348 days | 2% |
| Paul Schleifenbaum | 10/10 | 3354 days | 2% |
| Catherine Kay | 9/10 | 3361 days | 2% |
| Geoffrey McCall | 10/10 | 3406 days | 2% |
| Robert Hunt | 8/10 | 3418 days | 2% |
| Rima | 9/10 | 3438 days | 2% |
| Kelsey Nolan | 8/10 | 3450 days | 2% |
| Miraz Tastula | 10/10 | 3478 days | 2% |
| Graeme Herbert | 9/10 | 3484 days | 2% |
| Michelle Smit | 9/10 | 3530 days | 1% |
| Stephanie Oliver | 10/10 | 3547 days | 1% |
| Julian Minnis | 10/10 | 3630 days | 1% |
| Goldfinger | 9/10 | 3652 days | 1% |
| Clare Backman | 8/10 | 3653 days | 1% |
| Elaine Carter | 9/10 | 3658 days | 1% |
| Volker Stroenisch | 10/10 | 3659 days | 1% |
| Ulrich Rix | 9/10 | 3683 days | 1% |
| Bill Milburn | 9/10 | 3715 days | 1% |
| Darma Bone | 9/10 | 3724 days | 1% |
| Ashley Shand | 10/10 | 3725 days | 1% |
| Chris Brasell | 7/10 | 3740 days | 1% |
| Ron Ozarka | 9/10 | 3774 days | 1% |
| Fabien Metro | 8/10 | 3877 days | 1% |
| Benjamin Buehlmann | 5/10 | 3993 days | 0% |
| Heather Kingston | 7/10 | 4169 days | 0% |
| chris young | 6/10 | 4261 days | 0% |
| Sarah Beyeler | 10/10 | 4413 days | 1% |
| Kim Lavener | 10/10 | 4413 days | 1% |
| Family Trip | 10/10 | 4414 days | 1% |
| catherine welsh | 9/10 | 4473 days | 1% |
| Sabine | 8/10 | 4534 days | 1% |
| Chris | 10/10 | 4718 days | 1% |
| KDS_Holiday | 7/10 | 4930 days | 1% |
| Adrian Weidell | 9/10 | 5074 days | 0% |
| Markus Heummer | 9/10 | 5157 days | 0% |
| Fleur & Nils | 9/10 | 5166 days | 0% |
| Sashia | 9/10 | 5225 days | 0% |
| Chris & Susanna | 8/10 | 5236 days | 0% |
| Eri & Udo Seifert | 9/10 | 5244 days | 0% |
| Erik Folkersen | 8/10 | 5249 days | 0% |
| Julie Norton | 8/10 | 5480 days | 0% |
| Kari Tervo | 9/10 | 5502 days | 0% |
| GrantW | 10/10 | 5600 days | 1% |
| Andrew Hammond | 8/10 | 5661 days | 1% |
| Taya Cross | 10/10 | 5903 days | 1% |
| parker1 | 9/10 | 5949 days | 0% |
| Robert | 8/10 | 6256 days | 0% |
Adjustments
Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.
Sample Size Adjustment
No Adjustment
A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Ahipara Top 10 Holiday Park experience has plenty of reviews and does not meet the criteria for any adjustment.
Recent Reviews Adjustment
-0.49% Adjustment
There may be an adjustment if this experience hasn't received any reviews within the last 60 days. However the Ahipara Top 10 Holiday Park experience does not meet the criteria for any adjustment.
In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.
The Ahipara Top 10 Holiday Park experience has been adjusted for 26 days. Adjustments are according to the following table.
| Days | Adjustment |
|---|---|
| … | … |
| 23 | -0.43% |
| 24 | -0.45% |
| 25 | -0.47% |
| 26 | -0.49% |
| 27 | -0.50% |
| 28 | -0.52% |
| 29 | -0.54% |
| … | … |
Balancing Adjustment
0.50% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled customers are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Final Ranking Score
95%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.