Hi, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Ahipara Top 10 Holiday Park.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Ahipara Top 10 Holiday Park
Valid Reviews
102 Valid Reviews
The Ahipara Top 10 Holiday Park experience has a total of 106 reviews. There are 102 valid reviews that are included when calculating the ranking score and 4 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 102 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 51 |
|
50% |
| 9/10 | 30 |
|
29% |
| 8/10 | 13 |
|
13% |
| 7/10 | 5 |
|
5% |
| 6/10 | 1 |
|
1% |
| 5/10 | 2 |
|
2% |
| 4/10 | 0 |
|
0% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
91.67% Average
The raw data average (mean) for all the Ahipara Top 10 Holiday Park valid reviews is 91.67% and is based on 102 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
13 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 102 valid reviews, the experience has 13 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 13 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 2 |
|
15% |
| 9/10 | 7 |
|
54% |
| 8/10 | 4 |
|
31% |
| 7/10 | 0 |
|
0% |
| 6/10 | 0 |
|
0% |
| 5/10 | 0 |
|
0% |
| 4/10 | 0 |
|
0% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
88.46% Average
The raw data average (mean) for all the Ahipara Top 10 Holiday Park face-to-face reviews is 88.46% and is based on 13 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
94.79%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Anja | 10/10 | 311 days | 100% |
| Debbie | 9/10 | 617 days | 82% |
| Marilyn Miller | 10/10 | 645 days | 81% |
| Stefan Lee | 9/10 | 829 days | 64% |
| Stu | 10/10 | 860 days | 61% |
| Morgane | 9/10 | 890 days | 57% |
| Roger Clark | 9/10 | 1011 days | 45% |
| Kurt | 10/10 | 1317 days | 21% |
| Roger Heckly | 10/10 | 1348 days | 19% |
| Anne Hiske | 10/10 | 1376 days | 17% |
| Kellie | 9/10 | 1529 days | 10% |
| Dan | 10/10 | 1621 days | 8% |
| Jo Pullar | 10/10 | 1713 days | 6% |
| Amy | 9/10 | 1772 days | 5% |
| Tyler | 7/10 | 1803 days | 5% |
| Peri | 10/10 | 2047 days | 5% |
| Tayler | 8/10 | 2078 days | 4% |
| Richard ChCh NZ | 7/10 | 2106 days | 4% |
| Paul Thomas | 10/10 | 2137 days | 4% |
| Edy @#$ | 10/10 | 2229 days | 4% |
| Sara | 9/10 | 2259 days | 4% |
| Kris | 10/10 | 2259 days | 4% |
| Swiny101 | 10/10 | 2259 days | 4% |
| Robo | 9/10 | 2290 days | 4% |
| Evans Family | 10/10 | 2321 days | 4% |
| Michael Northam | 10/10 | 2472 days | 4% |
| Wendy | 10/10 | 2472 days | 4% |
| Dave Kitson | 9/10 | 2472 days | 4% |
| Maria | 10/10 | 2503 days | 4% |
| N&A | 5/10 | 2534 days | 3% |
| Dean | 10/10 | 2595 days | 3% |
| Traveller | 10/10 | 2837 days | 3% |
| Jen Doherty | 9/10 | 2837 days | 3% |
| Paul Smith | 10/10 | 2868 days | 3% |
| Sabine | 10/10 | 2868 days | 3% |
| Lizzie | 10/10 | 2929 days | 3% |
| Harrie | 10/10 | 2929 days | 3% |
| Stefan Beiner | 10/10 | 2929 days | 3% |
| Daphne H | 10/10 | 2990 days | 3% |
| Kimberly | 10/10 | 2990 days | 3% |
| Teaghan | 10/10 | 3082 days | 2% |
| Phil Masters | 10/10 | 3143 days | 2% |
| Michael Stützle | 10/10 | 3143 days | 2% |
| Birte | 9/10 | 3174 days | 2% |
| Annette | 10/10 | 3174 days | 2% |
| Cindy Blignaut | 10/10 | 3212 days | 2% |
| Leanne Taylor-Smith | 8/10 | 3252 days | 2% |
| Nora Tobies | 10/10 | 3269 days | 2% |
| Sandra Wilson-Ryke | 10/10 | 3304 days | 2% |
| Eline Stoutjesdijk | 8/10 | 3308 days | 2% |
| Leonie Scholten | 10/10 | 3374 days | 2% |
| Viola Cube | 9/10 | 3402 days | 2% |
| Jonathan Smith | 10/10 | 3526 days | 2% |
| Wayne Britton | 10/10 | 3531 days | 2% |
| Bert Tory | 10/10 | 3551 days | 1% |
| Paul Smith | 10/10 | 3569 days | 1% |
| Paul Schleifenbaum | 10/10 | 3575 days | 1% |
| Catherine Kay | 9/10 | 3582 days | 1% |
| Geoffrey McCall | 10/10 | 3627 days | 1% |
| Robert Hunt | 8/10 | 3639 days | 1% |
| Rima | 9/10 | 3659 days | 1% |
| Kelsey Nolan | 8/10 | 3671 days | 1% |
| Miraz Tastula | 10/10 | 3699 days | 1% |
| Graeme Herbert | 9/10 | 3705 days | 1% |
| Michelle Smit | 9/10 | 3751 days | 1% |
| Stephanie Oliver | 10/10 | 3768 days | 1% |
| Julian Minnis | 10/10 | 3851 days | 1% |
| Goldfinger | 9/10 | 3873 days | 1% |
| Clare Backman | 8/10 | 3874 days | 1% |
| Elaine Carter | 9/10 | 3879 days | 1% |
| Volker Stroenisch | 10/10 | 3880 days | 1% |
| Ulrich Rix | 9/10 | 3904 days | 1% |
| Bill Milburn | 9/10 | 3936 days | 1% |
| Darma Bone | 9/10 | 3945 days | 1% |
| Ashley Shand | 10/10 | 3946 days | 1% |
| Chris Brasell | 7/10 | 3961 days | 1% |
| Ron Ozarka | 9/10 | 3995 days | 1% |
| Fabien Metro | 8/10 | 4098 days | 0% |
| Benjamin Buehlmann | 5/10 | 4214 days | 0% |
| Heather Kingston | 7/10 | 4390 days | 1% |
| chris young | 6/10 | 4482 days | 1% |
| Sarah Beyeler | 10/10 | 4634 days | 0% |
| Kim Lavener | 10/10 | 4634 days | 0% |
| Family Trip | 10/10 | 4635 days | 1% |
| catherine welsh | 9/10 | 4694 days | 1% |
| Sabine | 8/10 | 4755 days | 1% |
| Chris | 10/10 | 4939 days | 1% |
| KDS_Holiday | 7/10 | 5151 days | 1% |
| Adrian Weidell | 9/10 | 5295 days | 0% |
| Markus Heummer | 9/10 | 5378 days | 0% |
| Fleur & Nils | 9/10 | 5387 days | 0% |
| Sashia | 9/10 | 5446 days | 0% |
| Chris & Susanna | 8/10 | 5457 days | 0% |
| Eri & Udo Seifert | 9/10 | 5465 days | 0% |
| Erik Folkersen | 8/10 | 5470 days | 0% |
| Julie Norton | 8/10 | 5701 days | 0% |
| Kari Tervo | 9/10 | 5723 days | 0% |
| GrantW | 10/10 | 5821 days | 1% |
| Andrew Hammond | 8/10 | 5882 days | 1% |
| Taya Cross | 10/10 | 6124 days | 1% |
| parker1 | 9/10 | 6170 days | 0% |
| Robert | 8/10 | 6477 days | 0% |
Adjustments
Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.
Sample Size Adjustment
No Adjustment
A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Ahipara Top 10 Holiday Park experience has plenty of reviews and does not meet the criteria for any adjustment.
Recent Reviews Adjustment
-3.94% Adjustment
There may be an adjustment if this experience hasn't received any reviews within the last 47 days. However the Ahipara Top 10 Holiday Park experience does not meet the criteria for any adjustment.
In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.
The Ahipara Top 10 Holiday Park experience has been adjusted for 200 days. Adjustments are according to the following table.
| Days | Adjustment |
|---|---|
| … | … |
| 197 | -3.88% |
| 198 | -3.90% |
| 199 | -3.92% |
| 200 | -3.94% |
| 201 | -3.96% |
| 202 | -3.98% |
| 203 | -4.00% |
| … | … |
Balancing Adjustment
0.89% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled customers are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Final Ranking Score
92%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.