Hey, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Ahipara Top 10 Holiday Park.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Ahipara Top 10 Holiday Park
Valid Reviews
102 Valid Reviews
The Ahipara Top 10 Holiday Park experience has a total of 106 reviews. There are 102 valid reviews that are included when calculating the ranking score and 4 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 102 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 51 |
|
50% |
| 9/10 | 30 |
|
29% |
| 8/10 | 13 |
|
13% |
| 7/10 | 5 |
|
5% |
| 6/10 | 1 |
|
1% |
| 5/10 | 2 |
|
2% |
| 4/10 | 0 |
|
0% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
91.67% Average
The raw data average (mean) for all the Ahipara Top 10 Holiday Park valid reviews is 91.67% and is based on 102 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
13 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 102 valid reviews, the experience has 13 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 13 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 2 |
|
15% |
| 9/10 | 7 |
|
54% |
| 8/10 | 4 |
|
31% |
| 7/10 | 0 |
|
0% |
| 6/10 | 0 |
|
0% |
| 5/10 | 0 |
|
0% |
| 4/10 | 0 |
|
0% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
88.46% Average
The raw data average (mean) for all the Ahipara Top 10 Holiday Park face-to-face reviews is 88.46% and is based on 13 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
94.80%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Anja | 10/10 | 231 days | 100% |
| Debbie | 9/10 | 537 days | 85% |
| Marilyn Miller | 10/10 | 565 days | 84% |
| Stefan Lee | 9/10 | 749 days | 69% |
| Stu | 10/10 | 780 days | 67% |
| Morgane | 9/10 | 810 days | 64% |
| Roger Clark | 9/10 | 931 days | 52% |
| Kurt | 10/10 | 1237 days | 25% |
| Roger Heckly | 10/10 | 1268 days | 23% |
| Anne Hiske | 10/10 | 1296 days | 22% |
| Kellie | 9/10 | 1449 days | 13% |
| Dan | 10/10 | 1541 days | 10% |
| Jo Pullar | 10/10 | 1633 days | 7% |
| Amy | 9/10 | 1692 days | 6% |
| Tyler | 7/10 | 1723 days | 5% |
| Peri | 10/10 | 1967 days | 5% |
| Tayler | 8/10 | 1998 days | 5% |
| Richard ChCh NZ | 7/10 | 2026 days | 4% |
| Paul Thomas | 10/10 | 2057 days | 5% |
| Edy @#$ | 10/10 | 2149 days | 4% |
| Sara | 9/10 | 2179 days | 4% |
| Kris | 10/10 | 2179 days | 4% |
| Swiny101 | 10/10 | 2179 days | 4% |
| Robo | 9/10 | 2210 days | 4% |
| Evans Family | 10/10 | 2241 days | 4% |
| Michael Northam | 10/10 | 2392 days | 4% |
| Wendy | 10/10 | 2392 days | 4% |
| Dave Kitson | 9/10 | 2392 days | 4% |
| Maria | 10/10 | 2423 days | 4% |
| N&A | 5/10 | 2454 days | 3% |
| Dean | 10/10 | 2515 days | 4% |
| Traveller | 10/10 | 2757 days | 3% |
| Jen Doherty | 9/10 | 2757 days | 3% |
| Paul Smith | 10/10 | 2788 days | 3% |
| Sabine | 10/10 | 2788 days | 3% |
| Lizzie | 10/10 | 2849 days | 3% |
| Harrie | 10/10 | 2849 days | 3% |
| Stefan Beiner | 10/10 | 2849 days | 3% |
| Daphne H | 10/10 | 2910 days | 3% |
| Kimberly | 10/10 | 2910 days | 3% |
| Teaghan | 10/10 | 3002 days | 3% |
| Phil Masters | 10/10 | 3062 days | 3% |
| Michael Stützle | 10/10 | 3063 days | 3% |
| Birte | 9/10 | 3094 days | 2% |
| Annette | 10/10 | 3094 days | 2% |
| Cindy Blignaut | 10/10 | 3132 days | 2% |
| Leanne Taylor-Smith | 8/10 | 3172 days | 2% |
| Nora Tobies | 10/10 | 3189 days | 2% |
| Sandra Wilson-Ryke | 10/10 | 3224 days | 2% |
| Eline Stoutjesdijk | 8/10 | 3228 days | 2% |
| Leonie Scholten | 10/10 | 3294 days | 2% |
| Viola Cube | 9/10 | 3322 days | 2% |
| Jonathan Smith | 10/10 | 3446 days | 2% |
| Wayne Britton | 10/10 | 3451 days | 2% |
| Bert Tory | 10/10 | 3471 days | 2% |
| Paul Smith | 10/10 | 3489 days | 2% |
| Paul Schleifenbaum | 10/10 | 3495 days | 2% |
| Catherine Kay | 9/10 | 3502 days | 2% |
| Geoffrey McCall | 10/10 | 3547 days | 2% |
| Robert Hunt | 8/10 | 3559 days | 1% |
| Rima | 9/10 | 3579 days | 1% |
| Kelsey Nolan | 8/10 | 3591 days | 1% |
| Miraz Tastula | 10/10 | 3619 days | 1% |
| Graeme Herbert | 9/10 | 3625 days | 1% |
| Michelle Smit | 9/10 | 3670 days | 1% |
| Stephanie Oliver | 10/10 | 3688 days | 1% |
| Julian Minnis | 10/10 | 3771 days | 1% |
| Goldfinger | 9/10 | 3792 days | 1% |
| Clare Backman | 8/10 | 3794 days | 1% |
| Elaine Carter | 9/10 | 3799 days | 1% |
| Volker Stroenisch | 10/10 | 3800 days | 1% |
| Ulrich Rix | 9/10 | 3823 days | 1% |
| Bill Milburn | 9/10 | 3856 days | 1% |
| Darma Bone | 9/10 | 3865 days | 1% |
| Ashley Shand | 10/10 | 3866 days | 1% |
| Chris Brasell | 7/10 | 3881 days | 1% |
| Ron Ozarka | 9/10 | 3914 days | 1% |
| Fabien Metro | 8/10 | 4018 days | 1% |
| Benjamin Buehlmann | 5/10 | 4134 days | 0% |
| Heather Kingston | 7/10 | 4309 days | 0% |
| chris young | 6/10 | 4402 days | 1% |
| Sarah Beyeler | 10/10 | 4554 days | 1% |
| Kim Lavener | 10/10 | 4554 days | 1% |
| Family Trip | 10/10 | 4555 days | 1% |
| catherine welsh | 9/10 | 4614 days | 1% |
| Sabine | 8/10 | 4675 days | 1% |
| Chris | 10/10 | 4859 days | 1% |
| KDS_Holiday | 7/10 | 5071 days | 1% |
| Adrian Weidell | 9/10 | 5215 days | 1% |
| Markus Heummer | 9/10 | 5298 days | 1% |
| Fleur & Nils | 9/10 | 5307 days | 1% |
| Sashia | 9/10 | 5366 days | 1% |
| Chris & Susanna | 8/10 | 5377 days | 1% |
| Eri & Udo Seifert | 9/10 | 5385 days | 1% |
| Erik Folkersen | 8/10 | 5390 days | 1% |
| Julie Norton | 8/10 | 5621 days | 1% |
| Kari Tervo | 9/10 | 5643 days | 1% |
| GrantW | 10/10 | 5741 days | 1% |
| Andrew Hammond | 8/10 | 5802 days | 1% |
| Taya Cross | 10/10 | 6044 days | 1% |
| parker1 | 9/10 | 6090 days | 1% |
| Robert | 8/10 | 6397 days | 1% |
Adjustments
Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.
Sample Size Adjustment
No Adjustment
A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Ahipara Top 10 Holiday Park experience has plenty of reviews and does not meet the criteria for any adjustment.
Recent Reviews Adjustment
-1.99% Adjustment
There may be an adjustment if this experience hasn't received any reviews within the last 109 days. However the Ahipara Top 10 Holiday Park experience does not meet the criteria for any adjustment.
In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.
The Ahipara Top 10 Holiday Park experience has been adjusted for 167 days. Adjustments are according to the following table.
| Days | Adjustment |
|---|---|
| … | … |
| 164 | -1.95% |
| 165 | -1.96% |
| 166 | -1.98% |
| 167 | -1.99% |
| 168 | -2.00% |
| 169 | -2.01% |
| 170 | -2.02% |
| … | … |
Balancing Adjustment
0.66% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled customers are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Final Ranking Score
94%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.