G'day, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Ahipara Top 10 Holiday Park.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Ahipara Top 10 Holiday Park
Valid Reviews
101 Valid Reviews
The Ahipara Top 10 Holiday Park experience has a total of 105 reviews. There are 101 valid reviews that are included when calculating the ranking score and 4 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 101 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 50 |
|
50% |
| 9/10 | 30 |
|
30% |
| 8/10 | 13 |
|
13% |
| 7/10 | 5 |
|
5% |
| 6/10 | 1 |
|
1% |
| 5/10 | 2 |
|
2% |
| 4/10 | 0 |
|
0% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
91.58% Average
The raw data average (mean) for all the Ahipara Top 10 Holiday Park valid reviews is 91.58% and is based on 101 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
13 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 101 valid reviews, the experience has 13 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 13 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 2 |
|
15% |
| 9/10 | 7 |
|
54% |
| 8/10 | 4 |
|
31% |
| 7/10 | 0 |
|
0% |
| 6/10 | 0 |
|
0% |
| 5/10 | 0 |
|
0% |
| 4/10 | 0 |
|
0% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
88.46% Average
The raw data average (mean) for all the Ahipara Top 10 Holiday Park face-to-face reviews is 88.46% and is based on 13 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
94.18%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Debbie | 9/10 | 292 days | 100% |
| Marilyn Miller | 10/10 | 320 days | 100% |
| Stefan Lee | 9/10 | 504 days | 90% |
| Stu | 10/10 | 535 days | 89% |
| Morgane | 9/10 | 565 days | 86% |
| Roger Clark | 9/10 | 686 days | 77% |
| Kurt | 10/10 | 992 days | 47% |
| Roger Heckly | 10/10 | 1023 days | 44% |
| Anne Hiske | 10/10 | 1051 days | 42% |
| Kellie | 9/10 | 1204 days | 28% |
| Dan | 10/10 | 1296 days | 22% |
| Jo Pullar | 10/10 | 1388 days | 17% |
| Amy | 9/10 | 1447 days | 14% |
| Tyler | 7/10 | 1478 days | 12% |
| Peri | 10/10 | 1722 days | 6% |
| Tayler | 8/10 | 1753 days | 5% |
| Richard ChCh NZ | 7/10 | 1781 days | 5% |
| Paul Thomas | 10/10 | 1812 days | 5% |
| Edy @#$ | 10/10 | 1904 days | 5% |
| Sara | 9/10 | 1934 days | 5% |
| Kris | 10/10 | 1934 days | 5% |
| Swiny101 | 10/10 | 1934 days | 5% |
| Robo | 9/10 | 1965 days | 5% |
| Evans Family | 10/10 | 1996 days | 5% |
| Michael Northam | 10/10 | 2147 days | 5% |
| Wendy | 10/10 | 2147 days | 5% |
| Dave Kitson | 9/10 | 2147 days | 5% |
| Maria | 10/10 | 2178 days | 5% |
| N&A | 5/10 | 2209 days | 3% |
| Dean | 10/10 | 2270 days | 4% |
| Traveller | 10/10 | 2512 days | 4% |
| Jen Doherty | 9/10 | 2512 days | 4% |
| Paul Smith | 10/10 | 2543 days | 4% |
| Sabine | 10/10 | 2543 days | 4% |
| Lizzie | 10/10 | 2604 days | 4% |
| Harrie | 10/10 | 2604 days | 4% |
| Stefan Beiner | 10/10 | 2604 days | 4% |
| Daphne H | 10/10 | 2665 days | 4% |
| Kimberly | 10/10 | 2665 days | 4% |
| Teaghan | 10/10 | 2757 days | 3% |
| Phil Masters | 10/10 | 2818 days | 3% |
| Michael Stützle | 10/10 | 2818 days | 3% |
| Birte | 9/10 | 2849 days | 3% |
| Annette | 10/10 | 2849 days | 3% |
| Cindy Blignaut | 10/10 | 2887 days | 3% |
| Leanne Taylor-Smith | 8/10 | 2927 days | 3% |
| Nora Tobies | 10/10 | 2944 days | 3% |
| Sandra Wilson-Ryke | 10/10 | 2979 days | 3% |
| Eline Stoutjesdijk | 8/10 | 2983 days | 3% |
| Leonie Scholten | 10/10 | 3049 days | 3% |
| Viola Cube | 9/10 | 3077 days | 3% |
| Jonathan Smith | 10/10 | 3201 days | 2% |
| Wayne Britton | 10/10 | 3206 days | 2% |
| Bert Tory | 10/10 | 3226 days | 2% |
| Paul Smith | 10/10 | 3244 days | 2% |
| Paul Schleifenbaum | 10/10 | 3250 days | 2% |
| Catherine Kay | 9/10 | 3257 days | 2% |
| Geoffrey McCall | 10/10 | 3302 days | 2% |
| Robert Hunt | 8/10 | 3314 days | 2% |
| Rima | 9/10 | 3334 days | 2% |
| Kelsey Nolan | 8/10 | 3346 days | 2% |
| Miraz Tastula | 10/10 | 3374 days | 2% |
| Graeme Herbert | 9/10 | 3380 days | 2% |
| Michelle Smit | 9/10 | 3426 days | 2% |
| Stephanie Oliver | 10/10 | 3443 days | 2% |
| Julian Minnis | 10/10 | 3526 days | 2% |
| Goldfinger | 9/10 | 3548 days | 2% |
| Clare Backman | 8/10 | 3549 days | 2% |
| Elaine Carter | 9/10 | 3554 days | 2% |
| Volker Stroenisch | 10/10 | 3555 days | 2% |
| Ulrich Rix | 9/10 | 3579 days | 2% |
| Bill Milburn | 9/10 | 3611 days | 2% |
| Darma Bone | 9/10 | 3620 days | 2% |
| Ashley Shand | 10/10 | 3621 days | 2% |
| Chris Brasell | 7/10 | 3636 days | 1% |
| Ron Ozarka | 9/10 | 3670 days | 1% |
| Fabien Metro | 8/10 | 3773 days | 1% |
| Benjamin Buehlmann | 5/10 | 3889 days | 1% |
| Heather Kingston | 7/10 | 4065 days | 1% |
| chris young | 6/10 | 4157 days | 0% |
| Sarah Beyeler | 10/10 | 4309 days | 0% |
| Kim Lavener | 10/10 | 4309 days | 0% |
| Family Trip | 10/10 | 4310 days | 0% |
| catherine welsh | 9/10 | 4369 days | 0% |
| Sabine | 8/10 | 4430 days | 1% |
| Chris | 10/10 | 4614 days | 1% |
| KDS_Holiday | 7/10 | 4826 days | 1% |
| Adrian Weidell | 9/10 | 4970 days | 1% |
| Markus Heummer | 9/10 | 5053 days | 1% |
| Fleur & Nils | 9/10 | 5062 days | 1% |
| Sashia | 9/10 | 5121 days | 1% |
| Chris & Susanna | 8/10 | 5132 days | 1% |
| Eri & Udo Seifert | 9/10 | 5140 days | 1% |
| Erik Folkersen | 8/10 | 5145 days | 1% |
| Julie Norton | 8/10 | 5376 days | 1% |
| Kari Tervo | 9/10 | 5398 days | 1% |
| GrantW | 10/10 | 5496 days | 1% |
| Andrew Hammond | 8/10 | 5557 days | 1% |
| Taya Cross | 10/10 | 5799 days | 1% |
| parker1 | 9/10 | 5845 days | 1% |
| Robert | 8/10 | 6152 days | 1% |
Adjustments
Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.
Sample Size Adjustment
No Adjustment
A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Ahipara Top 10 Holiday Park experience has plenty of reviews and does not meet the criteria for any adjustment.
Recent Reviews Adjustment
-4.05% Adjustment
There may be an adjustment if this experience hasn't received any reviews within the last 42 days. However the Ahipara Top 10 Holiday Park experience does not meet the criteria for any adjustment.
In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.
The Ahipara Top 10 Holiday Park experience has been adjusted for 200 days. Adjustments are according to the following table.
| Days | Adjustment |
|---|---|
| … | … |
| 197 | -3.99% |
| 198 | -4.01% |
| 199 | -4.03% |
| 200 | -4.05% |
| 201 | -4.07% |
| 202 | -4.09% |
| 203 | -4.11% |
| … | … |
Balancing Adjustment
0.98% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled customers are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Final Ranking Score
91%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.