G'day, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Ahipara Top 10 Holiday Park.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Ahipara Top 10 Holiday Park
Valid Reviews
102 Valid Reviews
The Ahipara Top 10 Holiday Park experience has a total of 106 reviews. There are 102 valid reviews that are included when calculating the ranking score and 4 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 102 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 51 |
|
50% |
| 9/10 | 30 |
|
29% |
| 8/10 | 13 |
|
13% |
| 7/10 | 5 |
|
5% |
| 6/10 | 1 |
|
1% |
| 5/10 | 2 |
|
2% |
| 4/10 | 0 |
|
0% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
91.67% Average
The raw data average (mean) for all the Ahipara Top 10 Holiday Park valid reviews is 91.67% and is based on 102 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
13 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 102 valid reviews, the experience has 13 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 13 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 2 |
|
15% |
| 9/10 | 7 |
|
54% |
| 8/10 | 4 |
|
31% |
| 7/10 | 0 |
|
0% |
| 6/10 | 0 |
|
0% |
| 5/10 | 0 |
|
0% |
| 4/10 | 0 |
|
0% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
88.46% Average
The raw data average (mean) for all the Ahipara Top 10 Holiday Park face-to-face reviews is 88.46% and is based on 13 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
94.81%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Anja | 10/10 | 131 days | 100% |
| Debbie | 9/10 | 437 days | 89% |
| Marilyn Miller | 10/10 | 465 days | 89% |
| Stefan Lee | 9/10 | 649 days | 76% |
| Stu | 10/10 | 680 days | 74% |
| Morgane | 9/10 | 710 days | 71% |
| Roger Clark | 9/10 | 831 days | 61% |
| Kurt | 10/10 | 1137 days | 32% |
| Roger Heckly | 10/10 | 1168 days | 30% |
| Anne Hiske | 10/10 | 1196 days | 28% |
| Kellie | 9/10 | 1349 days | 18% |
| Dan | 10/10 | 1441 days | 13% |
| Jo Pullar | 10/10 | 1533 days | 10% |
| Amy | 9/10 | 1592 days | 8% |
| Tyler | 7/10 | 1623 days | 7% |
| Peri | 10/10 | 1867 days | 5% |
| Tayler | 8/10 | 1898 days | 5% |
| Richard ChCh NZ | 7/10 | 1926 days | 4% |
| Paul Thomas | 10/10 | 1957 days | 5% |
| Edy @#$ | 10/10 | 2049 days | 4% |
| Sara | 9/10 | 2079 days | 4% |
| Kris | 10/10 | 2079 days | 4% |
| Swiny101 | 10/10 | 2079 days | 4% |
| Robo | 9/10 | 2110 days | 4% |
| Evans Family | 10/10 | 2141 days | 4% |
| Michael Northam | 10/10 | 2292 days | 4% |
| Wendy | 10/10 | 2292 days | 4% |
| Dave Kitson | 9/10 | 2292 days | 4% |
| Maria | 10/10 | 2323 days | 4% |
| N&A | 5/10 | 2354 days | 3% |
| Dean | 10/10 | 2415 days | 4% |
| Traveller | 10/10 | 2657 days | 3% |
| Jen Doherty | 9/10 | 2657 days | 3% |
| Paul Smith | 10/10 | 2688 days | 3% |
| Sabine | 10/10 | 2688 days | 3% |
| Lizzie | 10/10 | 2749 days | 3% |
| Harrie | 10/10 | 2749 days | 3% |
| Stefan Beiner | 10/10 | 2749 days | 3% |
| Daphne H | 10/10 | 2810 days | 3% |
| Kimberly | 10/10 | 2810 days | 3% |
| Teaghan | 10/10 | 2902 days | 3% |
| Phil Masters | 10/10 | 2962 days | 3% |
| Michael Stützle | 10/10 | 2963 days | 3% |
| Birte | 9/10 | 2994 days | 3% |
| Annette | 10/10 | 2994 days | 3% |
| Cindy Blignaut | 10/10 | 3032 days | 3% |
| Leanne Taylor-Smith | 8/10 | 3072 days | 2% |
| Nora Tobies | 10/10 | 3089 days | 2% |
| Sandra Wilson-Ryke | 10/10 | 3124 days | 2% |
| Eline Stoutjesdijk | 8/10 | 3128 days | 2% |
| Leonie Scholten | 10/10 | 3194 days | 2% |
| Viola Cube | 9/10 | 3222 days | 2% |
| Jonathan Smith | 10/10 | 3346 days | 2% |
| Wayne Britton | 10/10 | 3351 days | 2% |
| Bert Tory | 10/10 | 3371 days | 2% |
| Paul Smith | 10/10 | 3389 days | 2% |
| Paul Schleifenbaum | 10/10 | 3395 days | 2% |
| Catherine Kay | 9/10 | 3402 days | 2% |
| Geoffrey McCall | 10/10 | 3447 days | 2% |
| Robert Hunt | 8/10 | 3459 days | 2% |
| Rima | 9/10 | 3479 days | 2% |
| Kelsey Nolan | 8/10 | 3491 days | 2% |
| Miraz Tastula | 10/10 | 3519 days | 2% |
| Graeme Herbert | 9/10 | 3525 days | 2% |
| Michelle Smit | 9/10 | 3570 days | 1% |
| Stephanie Oliver | 10/10 | 3588 days | 1% |
| Julian Minnis | 10/10 | 3671 days | 1% |
| Goldfinger | 9/10 | 3692 days | 1% |
| Clare Backman | 8/10 | 3694 days | 1% |
| Elaine Carter | 9/10 | 3699 days | 1% |
| Volker Stroenisch | 10/10 | 3700 days | 1% |
| Ulrich Rix | 9/10 | 3723 days | 1% |
| Bill Milburn | 9/10 | 3756 days | 1% |
| Darma Bone | 9/10 | 3765 days | 1% |
| Ashley Shand | 10/10 | 3766 days | 1% |
| Chris Brasell | 7/10 | 3781 days | 1% |
| Ron Ozarka | 9/10 | 3814 days | 1% |
| Fabien Metro | 8/10 | 3918 days | 1% |
| Benjamin Buehlmann | 5/10 | 4034 days | 0% |
| Heather Kingston | 7/10 | 4209 days | 0% |
| chris young | 6/10 | 4302 days | 0% |
| Sarah Beyeler | 10/10 | 4454 days | 1% |
| Kim Lavener | 10/10 | 4454 days | 1% |
| Family Trip | 10/10 | 4455 days | 1% |
| catherine welsh | 9/10 | 4514 days | 1% |
| Sabine | 8/10 | 4575 days | 1% |
| Chris | 10/10 | 4759 days | 1% |
| KDS_Holiday | 7/10 | 4971 days | 1% |
| Adrian Weidell | 9/10 | 5115 days | 1% |
| Markus Heummer | 9/10 | 5198 days | 1% |
| Fleur & Nils | 9/10 | 5207 days | 1% |
| Sashia | 9/10 | 5266 days | 1% |
| Chris & Susanna | 8/10 | 5277 days | 1% |
| Eri & Udo Seifert | 9/10 | 5285 days | 1% |
| Erik Folkersen | 8/10 | 5290 days | 1% |
| Julie Norton | 8/10 | 5521 days | 1% |
| Kari Tervo | 9/10 | 5543 days | 1% |
| GrantW | 10/10 | 5641 days | 1% |
| Andrew Hammond | 8/10 | 5702 days | 1% |
| Taya Cross | 10/10 | 5944 days | 1% |
| parker1 | 9/10 | 5990 days | 1% |
| Robert | 8/10 | 6297 days | 1% |
Adjustments
Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.
Sample Size Adjustment
No Adjustment
A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Ahipara Top 10 Holiday Park experience has plenty of reviews and does not meet the criteria for any adjustment.
Recent Reviews Adjustment
-0.95% Adjustment
There may be an adjustment if this experience hasn't received any reviews within the last 88 days. However the Ahipara Top 10 Holiday Park experience does not meet the criteria for any adjustment.
In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.
The Ahipara Top 10 Holiday Park experience has been adjusted for 66 days. Adjustments are according to the following table.
| Days | Adjustment |
|---|---|
| … | … |
| 63 | -0.90% |
| 64 | -0.92% |
| 65 | -0.93% |
| 66 | -0.95% |
| 67 | -0.96% |
| 68 | -0.97% |
| 69 | -0.99% |
| … | … |
Balancing Adjustment
0.55% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled customers are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Final Ranking Score
94%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.