Kia ora, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Ahipara Top 10 Holiday Park.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Ahipara Top 10 Holiday Park
Valid Reviews
102 Valid Reviews
The Ahipara Top 10 Holiday Park experience has a total of 106 reviews. There are 102 valid reviews that are included when calculating the ranking score and 4 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 102 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 51 |
|
50% |
| 9/10 | 30 |
|
29% |
| 8/10 | 13 |
|
13% |
| 7/10 | 5 |
|
5% |
| 6/10 | 1 |
|
1% |
| 5/10 | 2 |
|
2% |
| 4/10 | 0 |
|
0% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
91.67% Average
The raw data average (mean) for all the Ahipara Top 10 Holiday Park valid reviews is 91.67% and is based on 102 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
13 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 102 valid reviews, the experience has 13 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 13 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 2 |
|
15% |
| 9/10 | 7 |
|
54% |
| 8/10 | 4 |
|
31% |
| 7/10 | 0 |
|
0% |
| 6/10 | 0 |
|
0% |
| 5/10 | 0 |
|
0% |
| 4/10 | 0 |
|
0% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
88.46% Average
The raw data average (mean) for all the Ahipara Top 10 Holiday Park face-to-face reviews is 88.46% and is based on 13 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
94.81%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Anja | 10/10 | 151 days | 100% |
| Debbie | 9/10 | 457 days | 88% |
| Marilyn Miller | 10/10 | 485 days | 88% |
| Stefan Lee | 9/10 | 669 days | 75% |
| Stu | 10/10 | 700 days | 73% |
| Morgane | 9/10 | 730 days | 70% |
| Roger Clark | 9/10 | 851 days | 59% |
| Kurt | 10/10 | 1157 days | 31% |
| Roger Heckly | 10/10 | 1188 days | 28% |
| Anne Hiske | 10/10 | 1216 days | 26% |
| Kellie | 9/10 | 1369 days | 17% |
| Dan | 10/10 | 1461 days | 13% |
| Jo Pullar | 10/10 | 1553 days | 9% |
| Amy | 9/10 | 1612 days | 8% |
| Tyler | 7/10 | 1643 days | 6% |
| Peri | 10/10 | 1887 days | 5% |
| Tayler | 8/10 | 1918 days | 5% |
| Richard ChCh NZ | 7/10 | 1946 days | 4% |
| Paul Thomas | 10/10 | 1977 days | 5% |
| Edy @#$ | 10/10 | 2069 days | 4% |
| Sara | 9/10 | 2099 days | 4% |
| Kris | 10/10 | 2099 days | 4% |
| Swiny101 | 10/10 | 2099 days | 4% |
| Robo | 9/10 | 2130 days | 4% |
| Evans Family | 10/10 | 2161 days | 4% |
| Michael Northam | 10/10 | 2312 days | 4% |
| Wendy | 10/10 | 2312 days | 4% |
| Dave Kitson | 9/10 | 2312 days | 4% |
| Maria | 10/10 | 2343 days | 4% |
| N&A | 5/10 | 2374 days | 3% |
| Dean | 10/10 | 2435 days | 4% |
| Traveller | 10/10 | 2677 days | 3% |
| Jen Doherty | 9/10 | 2677 days | 3% |
| Paul Smith | 10/10 | 2708 days | 3% |
| Sabine | 10/10 | 2708 days | 3% |
| Lizzie | 10/10 | 2769 days | 3% |
| Harrie | 10/10 | 2769 days | 3% |
| Stefan Beiner | 10/10 | 2769 days | 3% |
| Daphne H | 10/10 | 2830 days | 3% |
| Kimberly | 10/10 | 2830 days | 3% |
| Teaghan | 10/10 | 2922 days | 3% |
| Phil Masters | 10/10 | 2982 days | 3% |
| Michael Stützle | 10/10 | 2983 days | 3% |
| Birte | 9/10 | 3014 days | 3% |
| Annette | 10/10 | 3014 days | 3% |
| Cindy Blignaut | 10/10 | 3052 days | 3% |
| Leanne Taylor-Smith | 8/10 | 3092 days | 2% |
| Nora Tobies | 10/10 | 3109 days | 2% |
| Sandra Wilson-Ryke | 10/10 | 3144 days | 2% |
| Eline Stoutjesdijk | 8/10 | 3148 days | 2% |
| Leonie Scholten | 10/10 | 3214 days | 2% |
| Viola Cube | 9/10 | 3242 days | 2% |
| Jonathan Smith | 10/10 | 3366 days | 2% |
| Wayne Britton | 10/10 | 3371 days | 2% |
| Bert Tory | 10/10 | 3391 days | 2% |
| Paul Smith | 10/10 | 3409 days | 2% |
| Paul Schleifenbaum | 10/10 | 3415 days | 2% |
| Catherine Kay | 9/10 | 3422 days | 2% |
| Geoffrey McCall | 10/10 | 3467 days | 2% |
| Robert Hunt | 8/10 | 3479 days | 2% |
| Rima | 9/10 | 3499 days | 2% |
| Kelsey Nolan | 8/10 | 3511 days | 2% |
| Miraz Tastula | 10/10 | 3539 days | 2% |
| Graeme Herbert | 9/10 | 3545 days | 2% |
| Michelle Smit | 9/10 | 3590 days | 1% |
| Stephanie Oliver | 10/10 | 3608 days | 1% |
| Julian Minnis | 10/10 | 3691 days | 1% |
| Goldfinger | 9/10 | 3712 days | 1% |
| Clare Backman | 8/10 | 3714 days | 1% |
| Elaine Carter | 9/10 | 3719 days | 1% |
| Volker Stroenisch | 10/10 | 3720 days | 1% |
| Ulrich Rix | 9/10 | 3743 days | 1% |
| Bill Milburn | 9/10 | 3776 days | 1% |
| Darma Bone | 9/10 | 3785 days | 1% |
| Ashley Shand | 10/10 | 3786 days | 1% |
| Chris Brasell | 7/10 | 3801 days | 1% |
| Ron Ozarka | 9/10 | 3834 days | 1% |
| Fabien Metro | 8/10 | 3938 days | 1% |
| Benjamin Buehlmann | 5/10 | 4054 days | 0% |
| Heather Kingston | 7/10 | 4229 days | 0% |
| chris young | 6/10 | 4322 days | 0% |
| Sarah Beyeler | 10/10 | 4474 days | 1% |
| Kim Lavener | 10/10 | 4474 days | 1% |
| Family Trip | 10/10 | 4475 days | 1% |
| catherine welsh | 9/10 | 4534 days | 1% |
| Sabine | 8/10 | 4595 days | 1% |
| Chris | 10/10 | 4779 days | 1% |
| KDS_Holiday | 7/10 | 4991 days | 1% |
| Adrian Weidell | 9/10 | 5135 days | 1% |
| Markus Heummer | 9/10 | 5218 days | 1% |
| Fleur & Nils | 9/10 | 5227 days | 1% |
| Sashia | 9/10 | 5286 days | 1% |
| Chris & Susanna | 8/10 | 5297 days | 1% |
| Eri & Udo Seifert | 9/10 | 5305 days | 1% |
| Erik Folkersen | 8/10 | 5310 days | 1% |
| Julie Norton | 8/10 | 5541 days | 1% |
| Kari Tervo | 9/10 | 5563 days | 1% |
| GrantW | 10/10 | 5661 days | 1% |
| Andrew Hammond | 8/10 | 5722 days | 1% |
| Taya Cross | 10/10 | 5964 days | 1% |
| parker1 | 9/10 | 6010 days | 1% |
| Robert | 8/10 | 6317 days | 1% |
Adjustments
Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.
Sample Size Adjustment
No Adjustment
A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Ahipara Top 10 Holiday Park experience has plenty of reviews and does not meet the criteria for any adjustment.
Recent Reviews Adjustment
-1.07% Adjustment
There may be an adjustment if this experience hasn't received any reviews within the last 106 days. However the Ahipara Top 10 Holiday Park experience does not meet the criteria for any adjustment.
In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.
The Ahipara Top 10 Holiday Park experience has been adjusted for 87 days. Adjustments are according to the following table.
| Days | Adjustment |
|---|---|
| … | … |
| 84 | -1.03% |
| 85 | -1.04% |
| 86 | -1.05% |
| 87 | -1.07% |
| 88 | -1.08% |
| 89 | -1.09% |
| 90 | -1.10% |
| … | … |
Balancing Adjustment
0.56% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled customers are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Final Ranking Score
94%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.