Hi, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Ahipara Top 10 Holiday Park.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Ahipara Top 10 Holiday Park
Valid Reviews
102 Valid Reviews
The Ahipara Top 10 Holiday Park experience has a total of 106 reviews. There are 102 valid reviews that are included when calculating the ranking score and 4 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 102 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 51 |
|
50% |
| 9/10 | 30 |
|
29% |
| 8/10 | 13 |
|
13% |
| 7/10 | 5 |
|
5% |
| 6/10 | 1 |
|
1% |
| 5/10 | 2 |
|
2% |
| 4/10 | 0 |
|
0% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
91.67% Average
The raw data average (mean) for all the Ahipara Top 10 Holiday Park valid reviews is 91.67% and is based on 102 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
13 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 102 valid reviews, the experience has 13 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 13 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 2 |
|
15% |
| 9/10 | 7 |
|
54% |
| 8/10 | 4 |
|
31% |
| 7/10 | 0 |
|
0% |
| 6/10 | 0 |
|
0% |
| 5/10 | 0 |
|
0% |
| 4/10 | 0 |
|
0% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
88.46% Average
The raw data average (mean) for all the Ahipara Top 10 Holiday Park face-to-face reviews is 88.46% and is based on 13 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
94.80%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Anja | 10/10 | 111 days | 100% |
| Debbie | 9/10 | 417 days | 90% |
| Marilyn Miller | 10/10 | 445 days | 89% |
| Stefan Lee | 9/10 | 628 days | 77% |
| Stu | 10/10 | 659 days | 76% |
| Morgane | 9/10 | 689 days | 73% |
| Roger Clark | 9/10 | 811 days | 62% |
| Kurt | 10/10 | 1117 days | 34% |
| Roger Heckly | 10/10 | 1148 days | 31% |
| Anne Hiske | 10/10 | 1176 days | 29% |
| Kellie | 9/10 | 1328 days | 19% |
| Dan | 10/10 | 1420 days | 14% |
| Jo Pullar | 10/10 | 1513 days | 10% |
| Amy | 9/10 | 1572 days | 8% |
| Tyler | 7/10 | 1603 days | 7% |
| Peri | 10/10 | 1847 days | 5% |
| Tayler | 8/10 | 1878 days | 5% |
| Richard ChCh NZ | 7/10 | 1906 days | 4% |
| Paul Thomas | 10/10 | 1937 days | 5% |
| Edy @#$ | 10/10 | 2029 days | 4% |
| Sara | 9/10 | 2058 days | 4% |
| Kris | 10/10 | 2058 days | 4% |
| Swiny101 | 10/10 | 2058 days | 4% |
| Robo | 9/10 | 2089 days | 4% |
| Evans Family | 10/10 | 2120 days | 4% |
| Michael Northam | 10/10 | 2272 days | 4% |
| Wendy | 10/10 | 2272 days | 4% |
| Dave Kitson | 9/10 | 2272 days | 4% |
| Maria | 10/10 | 2303 days | 4% |
| N&A | 5/10 | 2334 days | 3% |
| Dean | 10/10 | 2395 days | 4% |
| Traveller | 10/10 | 2637 days | 3% |
| Jen Doherty | 9/10 | 2637 days | 3% |
| Paul Smith | 10/10 | 2668 days | 3% |
| Sabine | 10/10 | 2668 days | 3% |
| Lizzie | 10/10 | 2729 days | 3% |
| Harrie | 10/10 | 2729 days | 3% |
| Stefan Beiner | 10/10 | 2729 days | 3% |
| Daphne H | 10/10 | 2789 days | 3% |
| Kimberly | 10/10 | 2789 days | 3% |
| Teaghan | 10/10 | 2881 days | 3% |
| Phil Masters | 10/10 | 2942 days | 3% |
| Michael Stützle | 10/10 | 2943 days | 3% |
| Birte | 9/10 | 2974 days | 3% |
| Annette | 10/10 | 2974 days | 3% |
| Cindy Blignaut | 10/10 | 3012 days | 3% |
| Leanne Taylor-Smith | 8/10 | 3052 days | 2% |
| Nora Tobies | 10/10 | 3069 days | 2% |
| Sandra Wilson-Ryke | 10/10 | 3104 days | 2% |
| Eline Stoutjesdijk | 8/10 | 3108 days | 2% |
| Leonie Scholten | 10/10 | 3173 days | 2% |
| Viola Cube | 9/10 | 3201 days | 2% |
| Jonathan Smith | 10/10 | 3326 days | 2% |
| Wayne Britton | 10/10 | 3331 days | 2% |
| Bert Tory | 10/10 | 3351 days | 2% |
| Paul Smith | 10/10 | 3369 days | 2% |
| Paul Schleifenbaum | 10/10 | 3375 days | 2% |
| Catherine Kay | 9/10 | 3382 days | 2% |
| Geoffrey McCall | 10/10 | 3427 days | 2% |
| Robert Hunt | 8/10 | 3439 days | 2% |
| Rima | 9/10 | 3459 days | 2% |
| Kelsey Nolan | 8/10 | 3471 days | 2% |
| Miraz Tastula | 10/10 | 3498 days | 2% |
| Graeme Herbert | 9/10 | 3504 days | 2% |
| Michelle Smit | 9/10 | 3550 days | 1% |
| Stephanie Oliver | 10/10 | 3567 days | 1% |
| Julian Minnis | 10/10 | 3650 days | 1% |
| Goldfinger | 9/10 | 3672 days | 1% |
| Clare Backman | 8/10 | 3674 days | 1% |
| Elaine Carter | 9/10 | 3679 days | 1% |
| Volker Stroenisch | 10/10 | 3680 days | 1% |
| Ulrich Rix | 9/10 | 3703 days | 1% |
| Bill Milburn | 9/10 | 3736 days | 1% |
| Darma Bone | 9/10 | 3745 days | 1% |
| Ashley Shand | 10/10 | 3746 days | 1% |
| Chris Brasell | 7/10 | 3761 days | 1% |
| Ron Ozarka | 9/10 | 3794 days | 1% |
| Fabien Metro | 8/10 | 3897 days | 1% |
| Benjamin Buehlmann | 5/10 | 4013 days | 0% |
| Heather Kingston | 7/10 | 4189 days | 0% |
| chris young | 6/10 | 4281 days | 0% |
| Sarah Beyeler | 10/10 | 4434 days | 1% |
| Kim Lavener | 10/10 | 4434 days | 1% |
| Family Trip | 10/10 | 4435 days | 1% |
| catherine welsh | 9/10 | 4494 days | 1% |
| Sabine | 8/10 | 4555 days | 1% |
| Chris | 10/10 | 4738 days | 1% |
| KDS_Holiday | 7/10 | 4951 days | 1% |
| Adrian Weidell | 9/10 | 5094 days | 1% |
| Markus Heummer | 9/10 | 5178 days | 1% |
| Fleur & Nils | 9/10 | 5187 days | 1% |
| Sashia | 9/10 | 5246 days | 1% |
| Chris & Susanna | 8/10 | 5257 days | 1% |
| Eri & Udo Seifert | 9/10 | 5265 days | 1% |
| Erik Folkersen | 8/10 | 5270 days | 1% |
| Julie Norton | 8/10 | 5501 days | 1% |
| Kari Tervo | 9/10 | 5523 days | 1% |
| GrantW | 10/10 | 5621 days | 1% |
| Andrew Hammond | 8/10 | 5682 days | 1% |
| Taya Cross | 10/10 | 5924 days | 1% |
| parker1 | 9/10 | 5970 days | 1% |
| Robert | 8/10 | 6277 days | 1% |
Adjustments
Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.
Sample Size Adjustment
No Adjustment
A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Ahipara Top 10 Holiday Park experience has plenty of reviews and does not meet the criteria for any adjustment.
Recent Reviews Adjustment
-0.77% Adjustment
There may be an adjustment if this experience hasn't received any reviews within the last 70 days. However the Ahipara Top 10 Holiday Park experience does not meet the criteria for any adjustment.
In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.
The Ahipara Top 10 Holiday Park experience has been adjusted for 46 days. Adjustments are according to the following table.
| Days | Adjustment |
|---|---|
| … | … |
| 43 | -0.72% |
| 44 | -0.73% |
| 45 | -0.75% |
| 46 | -0.77% |
| 47 | -0.78% |
| 48 | -0.80% |
| 49 | -0.82% |
| … | … |
Balancing Adjustment
0.53% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled customers are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Final Ranking Score
95%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.